SINT MAARTEN EMERGENCY DEBRIS MANAGEMENT PROJECT PROJECT ID P167347 GRANT NO. TF 0A9261 RESETTLEMENT ACTION PLAN IMPLEMENTATION UPDATED LIVELIHOOD RESTORATION PLAN FOR PHASE I, II, III, IV AND V Resettlement of the community living in the Resettlement Area of Impact next to Municipal Solid Waste Disposal Site DEVELOPED BY NATIONAL RECOVERY PROGRAM BUREAU August 9, 2024 Contents 1. Project Overview ............................................................................................................................ 3 2. Objectives and principles of the Livelihood Restoration Plan ................................................... 6 3. Development of the Framework for the Livelihood Restoration Plan included in the RAP ... 7 4. Eligibility of target population for the Livelihood Restoration activities .................................. 9 5. Consultation Process .................................................................................................................... 12 6. Activities of the Livelihood Restoration Plan ............................................................................. 15 7. Participation in livelihood restoration activities and training providing organization .......... 19 8. Livelihood Restoration Activities RAPi all Phases - Budget..................................................... 21 9. LRP implementation timeline for RAPi all Phases ................................................................... 23 10. Institutional arrangements .......................................................................................................... 26 11. Monitoring Arrangements ........................................................................................................... 26 Annex 1. Livelihood measures eligibility and participation (All RAP Phases) by PAP .................. 29 Annex 2. Participation Form................................................................................................................ 40 Annex 3. Participation Survey ............................................................................................................. 41 Annex 4. Consultations ......................................................................................................................... 42 2 1. Project Overview Following the devastation caused by Hurricanes Irma and Maria in 2017, the Government of Sint Maarten embarked on a large-scale recovery and reconstruction program. As part of this process, the National Recovery Program Bureau (NRPB) is implementing the Emergency Debris Management Project (EDMP) that is supporting the country’s recovery through clearance and management of debris from the hurricane and reconstruction activities. The EDMP focuses on the Municipal Solid Waste (MSW) facility and the Irma Debris Site (IDS). The close proximity of the residential and commercial community to the MSW and IDS is a risk for this population due to the impacts from stormwater runoff, leachate, dust, superficial and internal fumes, in addition to the day-to-day landfilling activities. As a result, both residential and commercial units located in this area (Resettlement Area of Impact – RAI) need to be permanently resettled. The NRPB developed a Resettlement Action Plan (RAP) to guide the implementation of the resettlement process. The RAP was approved on August 29, 2022 and disclosed on September 1, 2022. The RAP is a living document which can be amended under certain circumstances (i.e., change in project scope leading to additional land taking, change in geographical coverage of project, and/or change in types or amount of entitlements). The RAP is available at: https://nrpbsxm.org/resettlement/ The RAP implementation (RAPi) has taken place in 5 phases, as per Figure 1. Those PAPs choosing in-kind compensation are temporarily relocated. Phase Start Date Completion – Signing of Legal Agreement* Phase I September 26, 2022 January 4, 2023 Phase II December 01, 2022 May 15, 2023 Phase III April 17, 2023 November 30, 2023 Phase IV June 28, 2023 November 23, 2023 Phase V July 7, 2023 December 20, 2023 * After signing the legal agreement, each PAP had 60 days to vacate premises and dismantle affected structures from the RAI. The last PAP vacated his/her structure on February 13, 2024. 3 Figure 1 RAPi phases The RAPi was projected to take place during 18 months starting on September 26th, 2022, and an extension would be considered (if needed) to ensure that all PAPs are compensated in accordance with the RAP. The RAP is considered complete when all PAPs have been compensated. The RAP includes support measures for PAPs for livelihood restoration to ensure that they are better off, or at minimum not worse off, following displacement. At the RAP development stage, it was planned to develop a detailed Livelihood Restoration Plan (LRP) for the entire RAI in the third month of RAP implementation. However, in October 2022, due to RAPi’s phased approach, it was agreed to develop a LRP for Phases I and II to bridge the gap between compensation and livelihood restoration activities so that the transition to an improved livelihood would be smooth and continuous and the trust and bond between the NRPB and the RAI community would remain efficient and cooperative. The LRP was cleared by the World Bank as final for Phase I and II on May 30, 2023 and disclosed on NRPB website (https://nrpbsxm.ortg/wp-content/uploads/2023/05/FINAL-LRP- Phase-I-and-II-29-May-2023.pdf) The implementation of LRP Phases I and II encountered difficulties due to the initial service provider’s inability to deliver the scope of services. During the preparation phase the service provider presented their capacity as adequate and was engaged with under a direct selection mechanism. 4 When the procurement process was launched to engage this service provider, it was evident they lacked the adequate capability to deliver the required Livelihood Restoration (LR) activities. Near the end of 2023 it was therefore decided to discontinue negotiations with this service provider and proceed to seek other options to procure these services. In November 2023, the World Bank proposed and the NRPB agreed to re-interview PAPs to reconfirm their interest in participating in LR activities across all Phases given the lapse in time and changes in circumstances. Accordingly, data collection finalized in December 2023 and the information obtained during consultations of earlier round in September 2023 was updated. The updated submission was developed on evidence of three key factors: a) eligibility; b) offer; and c) participation. Participation was based on documented confirmation of interest or inclination of PAPs. Accordingly, further outreach and in person consultations were undertaken to document the LR activities chosen by each PAP. In summary, the current LRP integrates current data, reflects collaborative input and proposes a practical strategy towards implementation. The updated LRP includes all the 141 PAPs of Phases I, II, III, IV & V of the RAP, 71 waste pickers living outside the RAI and 132 employees of the affected business. It maintains all elements of the LR activities as approved under Phase I & II and incorporates crucial updates regarding participation of PAPs across all phases, including waste pickers and employees. The approved LR Activities are supplemented only to: a. comply with regulatory requirements and b. to broaden scope for employment of the PAPs and facilitate direct entry to job opportunities. This updated LRP introduces changes in the implementation approach of LR activities agreed upon for Phases I and II. The rationale is to assure the elements of the plan can be achieved within budget and to reduce the dependence and risk associated in contracting a single service provider for the LR implementation. Elements of the Updated LRP: • It introduces the implementation of several “off the shelf� vocational training courses3 • Service providers who are qualified and have notable expertise in specific disciplines. 1 During RAP development phase the project identified 7 waste pickers outside the RAI. However, during RAP implementation phase the project was only able to reach 2 waste pickers outside the RAI, the project lost trace of the other 5 waste pickers outside the RAI as they refused to share contact details during RAP development. 2 During the RINA survey 13 employees of affected businesses were documented. However, during RAP implementation phase the project was only able to reach 5 employees (plus 1 who signed the legal compensation agreement but is unable to be reached for payment). 3 Given that they are ‘off the shelf’ trainings, these are considered ‘non-procurable’ and will be contracted under the Training component in the EDMP Grant Agreement. 5 • Offer an equivalent to the “Jump to Start Job4� as a separate activity. provided by one service provider. • The option of evening training (vocational skills) to accommodate PAPs whose circumstances do not allow for daytime training. • Engagement of multiple service providers for vocational training. Leveraging established institutions or organizations that typically provide training in specific areas, staffed with qualified instructors, capable of delivering instruction in Spanish as required. Institutions have been identified and requisite information received to facilitate launch of training. • Collaboration with one or more employment agencies to facilitate job placement for PAPs requiring support Several licensed companies have been identified engaged in offer services to the Government and private business in Sint Maarten. • The updated LRP incorporates all Phases (I, II, III, IV and V) and provides comprehensive data on PAP participation as of March 2024, with associated projected budget and timelines for implementation. 2. Objectives and principles of the Livelihood Restoration Plan The objectives of the LRP are: • To reestablish the livelihoods of PAPs so that they can continue doing what they know best and what is known to work in the local context; and • To improve and diversify the PAPs’ livelihoods. The LRP strategizes livelihood activities within the framework of the existing livelihood practices, skills, as well as access to assets and resources in the project area. The livelihood options defined in this LRP are based on the outcomes of the socio-economic baseline, stakeholder consultations, and lessons learned from similar projects. The approach of the updated LRP is based on the following principles: • Active participation. Direct and meaningful involvement of intended beneficiaries in planning and decision-making to ensure reflection of local realities, priorities, and ownership towards sustainable livelihood improvements. • Guided by PAPs’ choices. Wherever possible, households are provided with choices so that they can self-determine how they will best benefit from livelihood restoration activities. • Capacity building. The LRP incorporates capacity building for vocational and technical skills to assist PAPs to develop skills in various technical services and management to successfully establish, grow, and manage their businesses. • Sustainability. The proposed livelihood activities will be implemented based on sustainable practices, to facilitate livelihood restoration in the long term. 4 The “Jump to Start Job� program was a specific offer of the initial service provider who was not contracted in the end. The terminology ‘Jump to Start� is therefore only utilized to describe the nature of the activity for the purposes of this update. 6 3. Development of the Framework for the Livelihood Restoration Plan included in the RAP The LR activities were identified based on consultations with PAPs during RAP development and take into consideration PAPs’ professional skills, knowledge and educational levels, and access to local NGOs and vocational institutions. During RAP preparation, the NRPB undertook the following activities: • A social screening and collected data through the socio-economic census; • Determination of eligibility to participate in the livelihood restoration activities; and • Initial consultation with PAPs and other key stakeholders. Since the start of RAP implementation, the NRPB further undertook: • Consultations with livelihood restoration service providers; • Individual consultations with PAPs on livelihood restoration activities and their eligibility and interest in participating; and • Development of the initial LRP which was approved in May 2023. The NRPB undertook: • Subsequent specific consultations with PAPs for the purposes of updating individual selections in August 2023. • Issuing Requests for Quotations to services providers for vocational training. • Conclusion of another round of individual PAP consultation December 2023. • Signing of an updated Participation Form of their declaration of interest following consultations with PAPs on livelihood restoration activities (eligibility, offer and interest) Phases I, II, III, IV and V in March 2024. • Issuing of Request for Quotations with respect to vocational skill trainings; and • Updating the LRP to reflect minor changes in context and procurement approach of LR services. Table 1 below describes the LR activities discussed with PAPs in consultations and approved by WB under LRP Phases I and II. 7 Table 1. LR activities and eligibility criteria5 LR Activities Eligibility Training in business management • Employees and owners of affected businesses and marketing Vocational skills training6 All PAPs who are eligible to receive livelihood restoration support: • Individuals who gain part or all of their income from recycling landfill materials (waste pickers inside and outside the RAI) • Employees of affected businesses • Women-headed households • Business owners Readiness for Job program All PAPs who are eligible to receive livelihood restoration support: • Individuals who gain part or all of their income from recycling landfill materials (waste pickers inside and outside the RAI) • Employees of affected businesses • Women-headed households • Business owners Additional Support Activities Eligibility Basic financial management • All PAPs7 who are interested education Business licensing and registration • Owners of informal businesses Support to regularize immigration • PAPs without legal residency status in Sint Maarten8 status 5 As per the livelihood restoration section 9.3 in the Final RAP. 6 Type of vocational training is presented in Table 4 – developed in consultations with PAPs. 7 Including waste pickers outside the RAI. 8 Details provided in the following section. 8 4. Eligibility of target population for the Livelihood Restoration activities All PAPs whose income or livelihoods are adversely impacted by the project are eligible to receive LR support and included in this LRP. As per the RAP9, PAPs who are eligible for LR support are grouped into the following categories: a) Business owners located in the RAI. Businesses will need to be permanently relocated from the RAI and, as a result, may lose their current clientele and revenues. This includes homeowners based in the RAI who rent out structures they own in the RAI. b) Employees of businesses located in the RAI. As businesses will need to be permanently relocated from the RAI, their employees will lose their associated source of income. c) Waste pickers living inside and outside of the RAI. Most of these waste pickers who derive part or all of their livelihoods from recycling materials from the landfill are unskilled, unemployed and/or retired. They often rely on recycling activities as supplementary income. They lost access to the landfill and related revenue in November 202110. d) Women-headed households. Due to their vulnerability, they will be provided with assistance to help restore their incomes and livelihood to at least pre-project levels. PAPs under categories (a), (b) and (c) are getting compensation for economic losses under the RAP and are also getting additional livelihood restoration support under this LRP. PAPs who are business owners and their employees are eligible to participate in training in business management and marketing. Businesses will need to be permanently relocated from the RAI, and as a result may lose their current clientele and revenues. This includes homeowners based in the RAI who rent out the structures they own in the RAI, as households will no longer be allowed to live in this area. In addition, impacts may be felt during the phased relocation of households and compensation for this impact will be included. PAPs who are waste pickers living inside or outside the RAI, employees of businesses located in the RAI, business owners, and women-headed household can opt to participate in vocational skills training. These PAPs are included in vocational skills training categories because they are particularly vulnerable to losing incomes or being unable to restore their livelihood after relocation. Inclusion in vocational skills training may provide these PAPs with new skills to be able to restore their incomes or improve existing skills to excel at their occupations. All PAPs eligible to receive livelihood restoration support are offered the opportunity to participate in Readiness for Job program11. This program is designed to assist PAPs, who are interested in new employment opportunities with job placement after taking vocational training. 9 Table 33 of the RAP. 10 Because the Ministry of Public Housing, Spatial Planning, Environment, and Infrastructure (VROMI) is not allowing waste picking on the landfill. 11 This program replaces the “Jump to Start Program� that was offered by the service provided that was ruled out during the procurement process. The service provider identified to implement the “Jump to Start� program was not found responsive, resulting that the NRPB made efforts to seek alternative ways to implement the LRP. Given this context, the description of the Jump to Start program included in the LRP cleared by the World Bank on May 30th, 2023, is no longer applicable. Instead, the program was rebranded to clarify separation but maintained the objective of supporting PAPs to find a job. 9 During targeted consultations with all PAPs eligible for LR support, some PAPs (waste pickers inside and outside the RAI) expressed their willingness to continue waste picking on the landfill, as it is their singular or supplementary income generating activity. However, the Ministry of Public Housing, Spatial Planning, Environment, and Infrastructure (VROMI) is not allowing waste picking on the landfill. The approach to LR for waste pickers who would like to continue this activity is described in Section 6. Additional Support Activities All PAPs (even if their income/livelihood is not adversely impacted by the project) are eligible to receive additional support in the form of basic financial management education. Given that the amount of compensation funds may be considerably higher than normal income levels in some cases, the project will invite PAPs to participate in financial literacy training. The objective of the training is to provide independent financial advice to help them use and invest their compensation to improve their long-term well-being. This will enable them to avoid engaging in an erratic, unplanned spending pattern and plan household expenditures in a strategic manner. PAPs who have informal businesses in the RAI will be offered12 support in the application for a business license and registration on request. The NRPB RAPi team will liaise with the Chamber of Commerce or Licensing Authority to screen whether PAPs are eligible to register/license their businesses. On confirmation, the PAPs will be supported in drafting the necessary applications, letters and/or other documentation required by Chamber of Commerce or Licensing Authority. PAPs who do not have a clear immigration status in Sint Maarten (undocumented PAPs) will be offered support to regularize their immigration status. For a PAP13 who independently/voluntarily14 requests assistance with the formalization of their immigration status, the NRPB, assisted by a consultancy service provider, will first screen if the PAP is eligible for residential status in Sint Maarten based on the applicable legislation. Upon confirmation, the NRPB, assisted by the consultancy service provider, will support the PAP in drafting all the necessary applications, letters or other documentation as may be required by Sint Maarten Immigration and Border Protection Services.15 LR activities and additional support activities are made available to all vulnerable PAPs prioritizing them when selecting the activity and for their access to these activities. The LRP has taken into consideration the situation of vulnerable PAPs and, hence, there are sufficient options for them to participate and obtain support. In October 2023, legal consultations were executed for PAPs eligible to regularize immigration status, under the Additional Support Activities. This process produced individualized legal advice and provided each PAP with a roadmap outlining their respective requirements for filling applications 12 This will be free of charge for the PAPs. 13 The NRPB will implement measures to guarantee that the data/information collected for this purpose is not used against PAPs and will not serve as grounds for PAPs’ deportation (NRPB may use anonymous data sheets in this regard). 14 Without being forced/encouraged/coerced to ask for assistance. Note: The PAPs will have signed a waiver that they understand that NRPB or Sint Maarten Immigration and Border Protection Services have no obligation towards provision of a legal immigration status if they do not qualify according to the legal requirements 15 This will be free of charge for the PAPs. 10 including requisite supporting documents. Legal counsel continues to provide support to the one (1) PAP who has opted to pursue regularization of status. Eligibility There are 14116 PAPs in the RAI, 7 waste pickers outside the RAI and 13 employees of the affected business (totaling 161 individuals). The eligibility of the PAPs reflected in the RAP remains unchanged in the updated LRP. There are 31 eligible business owners17, 13 employees18 of the affected businesses, 41 waste pickers inside and outside the RAI and 37 women headed households who are eligible for LR activities (totaling 101 individuals). Please refer to Annex 1 for eligibility details. Additionally, 140 PAPs, the 7 waste pickers outside of the RAI and the 13 employees are eligible for Basic financial management education as an additional LR activity. Table 2 below shows eligibility by activity. Additionally, Annex 419 reflects a compilation of all consultations for phases I to V. Table 2. LR activities and number of individuals per eligibility category LR activities Number of individuals per eligibility category Training in Business • 31 business owners (11 women and 20 men) Management and Marketing • 13 employees Vocational skills training • 31 business owners (11 women and 20 men) • 41 waste pickers inside and outside the RAI • 13 employees • 37 women headed households Readiness for Job program • 31 business owners (11 women and 20 men) • 41 waste pickers inside and outside the RAI • 13 employees • 37 women headed households Support PAPs to apply for a • 101 individuals are eligible (the same as for Readiness job in the SXM labor for Job Program and Vocational Skills training) market Table 3. Additional support activities and number of individuals per eligibility category 16 There is one case (1 PAP) where there are 2 individuals (husband and wife) eligible for livelihood restoration support as waste pickers. GEBE is considered in this calculation. Also, it is worthy mention that 4 PAPS have passed away. 17 It should be noted that although the RAP indicated that 32 PAPs were eligible for being business owners, when preparing this Livelihood Restoration Plan it was identified that this number erroneously included GEBE, which is a state-owned company and is not eligible for livelihood restoration as stated in the RAP foot note 116 in page 110. 18 Not counted as PAPs in RAP. 19 PAP consultation updates for Phases I and II and consultations conducted for Phases II to V are separately documented but not included in the LRP to protect privacy of PAPs 11 Additional support Number of individuals per eligibility category activity Basic financial management • 14020 PAPs, 13 employees and 7 waste pickers residing education outside the RAI (total 160 individuals) Business licencing and • 8 business owners are classified as informal businesses registration (not registered as businesses in Sint Maarten) Support to regularize • 13 individuals (12 women and 1 men) immigration status 5. Consultation Process In November 2020, the project conducted a socioeconomic survey and assets census, and established the cut-off date: November 29, 2020. The cut-off date was communicated in the RAI through the distribution of leaflets and WhatsApp messaging. This was the first information dissemination to PAPs. Consultation started in February 2021 with a series of Focus Group Discussions (FGDs). The participants in the FGDs were randomly selected based on the socioeconomic surveys. The FGDs provided the project with qualitative information on the PAPs’ views and feelings on life in the RAI in general, concerns about the resettlement process, specific challenges experienced, priorities concerning access to social networks and employment, and communication preferences. In this manner, the FGDs complemented the quantitative baseline data gathered through the socioeconomic surveys while facilitating a group environment with peers with similar life experiences to ensure that participants felt at ease to discuss these topics freely. The introduction of livelihood restoration was carried out during the FGD in May and June 2021 at the University of St. Martin in both English and Spanish. PAPs were informed on who was eligible to participate in LR activities as reflected in the RAP and that PAPs whose livelihoods were based outside the RAI were not eligible for LR support. During the RAP development stage, the PAPs were informed on topics relating to types of support for LR. The types of support for LR explained to them were: • financial management training for all PAPs receiving compensation packages in cash; and • small business management/marketing training and vocational training to eligible PAPs. The next consultations on LR activities started in October 2022. The project first reached out to PAPs through a WhatsApp message on October 11, 2022, and conducted meetings21 or phone conversations with the eligible PAPs on the livelihood support measures to be implemented, such as their interest in the activities and types of available livelihood activities as per Table 4 below. Each PAP’s choice was recorded and is presented in Annex 1. 20 Excluding GEBE which is a state-owned company and does not qualify for livelihood assistance. 21 During legal agreements for compensation provision signing exercise. 12 The targeted separate consultations with all PAPs in Phase I and II eligible for LR support were carried out in person in November-December 2022 (see Annex 2 for details). 18 PAPs (1922 individuals) out of 26 PAPs (2723 individuals) participated in the targeted separate consultations. The remaining PAPs who did not participate are described below: • 3 PAPs who are elderly and retired have refused to participate in the program from the beginning of the LR consultations process. • 4 PAPs were located abroad and did not return to Sint Maarten and could not be interviewed during the targeted consultations. • 1 PAP as a business owner (residential landlord) was eligible for training in business management and marketing, however this PAP refused to participate in this program and the targeted consultations. The PAP opted for his wife to be included to take English language classes. The wife was therefore included for the English language classes. During these consultations, PAPs were informed and consulted on all available livelihood restoration and additional support activities as per Tables 1, 2, and 3. It is important to mention that all eligible PAPs were also consulted on the “Jump to start a job� program that was being developed at that time as described in Table 4. A second round of targeted separate consultations with the PAPs who are waste pickers in Phase I and II (residing inside and outside RAI) were carried out in the middle of March 2023. The waste pickers were informed that the Ministry of Public Housing, Spatial Planning, Environment, and Infrastructure (VROMI) is no longer allowing waste picking on the landfill even though the waste pickers expressed their intention to continue waste picking. The waste pickers were informed again about the “Jump to start a job program� and were encouraged to participate (see Annex 2 for details). The waste pickers were told that the ones opting for the “Jump to start a job program� would be offered stipend during a 6-month period representing the duration of that program. The amount of the stipend is like the amount described in the RAP section 6.3.3 Income from Landfill materials (the stipend would be USD4,704.00 in total, provided that the PAP attends the program’s activities). The stipend is intended to support them during the training and internship period and would help them during the transition period. The consultation process with the PAPs participating in the LR activities in phases III, IV and V were carried out from April to August 2023, during the implementation of the RAP in these phases. In cases where PAPs were not interested in training/internship but interested in receiving support for longer term job placements, the PAPs were advised in following an opportunity for job placement support based on their current skills. It is noted here that PAPs could opt out for the training, yet they could opt in for job placement and receive support with job placement. Initial consultations with PAPs in Phases III through IV were conducted with PAPs in person at the time of signing their Legal Agreements for compensation. Subsequent rounds of consultations were conducted in September 2023, November 2023 and March 2024 by the NRPB’s Community 22 There is one case (1 PAP) where there are 2 individuals (husband and wife) eligible for livelihood restoration support as waste pickers. 23 Idem 21. 13 Engagement Consultant. Consultations were carried out in varied formats i.e. in person at NRPB offices, via WhatsApp, phone calls, on site visits (prior to November 2023) to either update prior information or collect additional information for interest in LR activities, particularly in cases where no selection was documented or indicated by PAP at earlier stages. These consultations were conducted primarily via phone, with additional in-person meetings (where practicable) and via WhatsApp messages. During the last round of consultations conducted in March 2024 PAPs in all phases were informed that the “Jump to Start� program as it had been branded initially did not exist anymore, but the initiative was being developed with the exact same objectives and strategy than the mentioned program. A summary of all consultation results is included in Annex 4. PAPs indicated interest in specific LRP activities utilizing a Participation Form (see Annex 2). It is important to note that despite efforts made, some PAPs were unreachable and were duly noted for follow-up contact. PAPs are considered “unreachable� after multiple unsuccessful attempts to reach them via the last recorded contact number. However, NRPB utilized additional approaches to reach PAPs, such as through known connections and relationships with other PAPs, prior landlord or place of employment and social media searches. All eligible individuals have been consulted as a result of the consultation process. However, it is important to note that 40 PAPs were not reachable 24despite multiple efforts made by the NRPB. Attempts to contact them through various means, such as phone and WhatsApp calls, text messages, and enquiries through known connections, were unsuccessful. Additionally, 4 PAPs passed away (C21R01001, A05R02001, E02R02003, F02M02001). Regarding individuals eligible for the LR activities (160 eligible individuals), 116 individuals were consulted and 40 were not reachable. Among those consulted, 58 individuals had declined to participate due to various other reasons (e.g. work like self-employed, works at nights, being a primary caregiver, not interested, retired or medical reasons, left the country); and 49 individuals have chosen to participate in the proposed activities (see details in Annex 1 and 4). 24Not reachable PAPs include those who could not be contacted due to the lack of contact information and those who were originally reached through contact information provided during the RAP survey but later on they stopped responding. 14 6. Activities of the Livelihood Restoration Plan Based on the consultation process described in the previous section, the table below describes the content and measures of each of the activities of the LRP. The description of LR measures may be adjusted/expanded based on continued consultations/dialogue with PAPs. The approved activities are slightly enhanced by the introduction of a Food Handling Hygiene Certification which will be a precursor to the baking training. This is a requirement under local regulation for persons engaged in the food service industry. Table 4 LR measures LR measure Description Language Training in The training includes the following topics: All trainings are available in business • Book-keeping English. management • Pay-roll and marketing • Budgeting Vocational The trainings included are: All trainings are available in skills training25 • Information Technology – computer skills MS English. Word, Excel, Publisher The following trainings are • Hospitality also available in Spanish: o Front of the house • Computer skills o Room Service Hospitality: o Food and beverage • Baking o Hospitality: Baking • Food Handling Human Resources Hygiene o Resort management • Hair dressing o Hair dressing • Manicure/pedicure o Manicure/pedicure (nail technician) (nail technician) • Food Handling Hygiene Readiness for This program will be applied to the following job areas All trainings are available in Job program26 (see description under this table): English. • Computer skills The following trainings are • Customer service/Receptionist also available in Spanish: • Office assistant • Computer skills • Hospitality Security • Hospitality: Baking • Room care/Preventive maintenance • Hair dressing • Manicure/pedicure • A/C installation and maintenance (nail technician) • Hospitality: Baking • Hair dressing 25 Vocational training refers to instructional programs focusing on the skills required for a particular job. These aim at: fulfilling requirements for membership into professional organizations, updating knowledge of current skills, expanding skill sets, learning a supplementary trade. 26 The NRPB, will undertake best efforts to support PAPs in their job placement. There is no obligation for the NRPB to find a job for the PAPs. 15 • Manicure/pedicure (nail technician) Support PAPs to These measure includes long-term job employment apply for a job in support for PAPs who are not interested in the SXM labor training/internship but interested in receiving assistance in market27 finding a job in the SXM labor market based on their current skills. Additional Description Language Support Activities Basic financial The course includes the following topics: Available in English and management • Introduction to basic concepts of personal financial Spanish education management and the benefits of financial planning. • Introduction to budget approach to be used in financial decision making. Business This activity includes: N /A licensing and • Screening to determine if the PAP is eligible to registration register/license the business. • Upon confirmation, support the PAP in drafting all the necessary applications, letters or other documentation as may be required by the Chamber of Commerce and Industry Licensing Authority. Support to This activity includes: N/A regularize • Screening to determine if the PAP is eligible for immigration residential status in Sint Maarten. status • Upon confirmation, support the PAP in drafting all the necessary applications, letters or other documentation as may be required by Sint Maarten Immigration and Border Protection Services. Capacity Description Language Building Support English as a English as a Second Language (ESL) English Second Designed to help non-native English speakers to improve Language28 English Language skills. The course covers speaking, listening, reading, and writing skills with an emphasis on vocabulary, grammar, pronunciation and comprehension. ESL caters to different proficiency levels. The goal of the course is to enhance the participants’ 27 The NRPB, will undertake best efforts to support PAPs in their job placement. There is no obligation for the NRPB to find a job for the PAPs. 28 Initially English language classes were not included as an activity, however during consultations, several PAPs indicated they would like to learn English and asked if such an option can be made available. Thus, English language classes were included in LRP as an additional activity of capacity building. 16 ability to communicate effectively in English, socially and professionally. The course is 3 months in duration, with three sessions of 2-hour sessions per week29. “Readiness for Job Program� targets participants who aim at getting employment opportunities after taking vocational skills training. The program is structured in 3 main frames/components and the total duration of the program is 6 months: • Component 1. Participants are trained in how to present themselves to the public, basic communication skills, basic computer skills, and CV and resume drafting skills – course duration 2 weeks. • Component 2. Vocational skills training, preferably to receive certification where the participants will follow the specific vocational skills training that they have previously opted for (reflected in Table 5 and Annex 1)– course duration 4 months30 • Component 3. Internship for a duration of one and a half months31 (6 weeks) o The internship is organized by local service providers with Sint Maarten employers mainly in the hospitality business. o At the end of internship, the local service provider performs an assessment, the assessment is discussed with the employer and the participant; based on assessment the participant could be offered a job.32 o The internship will provide not only a job opportunity but will also allow the PAPs to develop job skills to apply to other job opportunities. o All participants will be closely monitored to assess progress and results. • A satisfaction survey will be conducted to participants at the end of the "Readiness for Job program" to evaluate the effectiveness of this activity (see Annex 3). Since Ministry VROMI is no longer allowing waste picking on the landfill while some waste pickers expressed their intention to continue this income support activity, the NRPB looked into options and alternatives how to at least restore the waste pickers livelihoods and incomes. Therefore, for the waste pickers living inside and outside the RAI, the project is providing vocational skills training programs or Readiness for Job program, if not already opted for these LR activities. While participating in the vocational skills training programs or Readiness for Job program, the project will provide additional support33 in the form of a stipend to support the waste pickers with the lost income while participating in the program. This additional support is based on “basic income� practices to give this particular group of persons additional time and the opportunity to transition to other jobs or 29 Although the duration of the ESL course is less than the 4-month period stipulated in the approved LRP for Phases I and II, the course included here has an intensity of 6 hours per week (face-to-face). This change is due to the options available from the identified institutions that have accreditation with the capacity to deliver courses within Sint Maarten. 30 The duration of the vocational training (4 months in both cases – training only or “Readiness for Job Program�) is considered adequate for the individual to accumulate sufficient skills being able to apply those skills in a preferred job or activity 31 The duration of the internship (6 weeks) is considered adequate for the individual to demonstrate sufficient capacity (or lack thereof) and support job placement; this is in line with local labour regulations that consider a maximum of 2 months as a trial period. 32 Employing success rate is in between 40 and 55 percent for hospitality field and A/C and refrigeration field. 33 The amount of the stipend is similar to the amount described in the RAP section 6.3.3 Income from Landfill materials (the stipend will be of USD4,704.00 in total). 17 income generation practices. The stipend is intended to support them during the training and internship period and will help them during the transition period. The stipend will be disbursed monthly for the PAPs who participate in the program. The monthly stipend is USD784.00, therefore at the end of the program, which has a duration of 6 months, the PAPs will have received a stipend equal to USD4,704.00 in total. The NRPB conducted a market research in order to gather information about local market capabilities to deliver all components of the Readiness for Job Program. Many local companies and business in Sint Maarten were contacted inquiring their capacities and willingness to participate in an open competition to be contracted by the NRPB. During this research, all potential candidates were informed about the whole approach and objectives of the program and the content and scope of the above mentioned components. Once all the information was gathered and the results were assessed, the NRPB proceeded to send a request for quotation to the service providers that were identified as strong candidates. In this request, all companies were invited to apply for any or all the components of the program according to their capacities and expertise. The deadline established by the NRPB is mid-August and the contracts will be signed early September. Following this approach, the program will be implemented combining the capacities of candidates in order to cover all activities. 18 7. Participation in livelihood restoration activities and training providing organization The PAPs were contacted individually (in-person meetings, by phone or WhatsApp, based on the PAP’s availability and preference) to record their LR activity choice based on their eligibility to participate in the various LR support activities. The PAPs’ choices to participate in the LR activities are described below (updated in March, September and December 2023 and March 2024). Progress is reported and summarized in tables 5 and 6 below. Please refer to Annex 1 for a breakdown of Eligibility and Participation. As discussed in Section 5 and as seen in detail in table 5, there is a low level of participation in the LRP activities. Several critical factors have contributed to this situation, which are independent of the content of the activities offered. Primarily, the delayed submission of the LRP for approval was due to the service provider identified through a direct mechanism failing to meet the necessary technical evaluation criteria. Due to the high level of customization of the Readiness for a Job program, and the requirements for trainings in Spanish, an alternative service provider was difficult to identify in SXM market. Additionally, the NRPB prioritized compensation and evacuation of the RAI because RAI Structures Demolition activity was initially scheduled to launch in December 2023Given the time elapsed, circumstances in the lives of PAPs have changed: • A high level of employment within the community has reduced the number of individuals available to participate in the LR activities. To encourage participation, activities were held outside of typical work hours. • 31%34 of the eligible individuals for LR activities have migrated to places of origin. • Many community members have attained retirement or pensionable age, making them less likely to engage in training or job placement activities. • 10 eligible individuals (are ill or currently seeking medical attention or serve as caregivers, limiting their ability to participate. In addition, in some cases, the misinformation regarding the application and distribution of stipends has led to disengagement among potential participants. PAPs misinterpreted eligibility of the stipend, considering this was payable to each PAP participation in any course. 34 Considering the 101 individuals eligible for main activities as a basis 19 Table 5 LR measures eligibility and participation for all RAPi Phases PAPs who opted to participate in LR measure Elegibility LR F M Total F M Total 1. Training in business management and marketing 16 29 45 0 0 0 2. Vocational skills training 48 53 101 35 15 5 2036 2.1 Hospitality: Baking 9 1 10 2.2. Food Handling Hygiene Certification. 9 1 10 2.3 Computer skills 6 4 10 2.4 Hair dressing, manicure/pedicure37 (nail technician) 1 0 1 3. Readiness for Job program 48 53 101 11 2 13 3.1 Preventive maintenance 0 0 0 3.2 A/C installation and maintenance 0 0 0 3.3 Hair dressing, manicure/pedicure (nail technician) 3 0 3 3.4 Hospitality Security 0 0 0 3.5 Hospitality: Baking / Food Handling Hygiene 5 1 6 3.6 Computer skills 3 1 4 4. Support PAPs to apply for a job in the SXM labor market 48 53 101 2 4 6 5. Additional Support Activities 5.1 Basic financial management education 55 101 16138 5 10 15 5.2 Business licensing and registration 2 6 8 0 0 0 5.3 Support to regularize immigration status 12 1 13 5 1 6 6. Capacity Building Support 6.1 English as a Second Language classes 48 53 101 17 9 26 In November 2023, market research was initiated to identify potential service providers for the Readiness for a Job program, focusing on engaging accredited and reputable organizations such as the National Institute for Professional Advancement (NIPA). This ongoing effort involves a careful assessment of each service provider to ensure their capacity to meet the program's needs. By carefully considering each potential partner, the NRPB aims to collaborate only with those who can deliver the 35 This figure does not include GEBE which is ineligible. 36 One PAP attends 2 different courses 37 These 3 activities were merged into a single training 38 This figure accounts for the husband of PAP B15R01001 individually. This also includes the 5 waste pickers which cannot be identified, hence gender is unknown. 20 highest standards of professional training and support to participants to achieve best possible outcomes. The market research has indicated limited options of potential business partners for supporting the Readiness for a Job program. A key impediment, being that the service provider must possess the ability to offer training in Spanish and capability to manage the administration of the program, covering a varying number of vocational trainings, some of which are not customarily offered39. Taking into account this context of difficulty in finding service providers that can meet all the requirements in a single contract, the NRPB opted to invited companies to apply for any or all the components of the program. Once all the courses and services covering the 3 components of the program are contracted with the different companies, the services will be offered to the participants as a single program. Support to regularize immigration status Thirteen (13) PAPs (12 women and 1 man) are eligible40 for support to regularize their immigration status. Six (6) PAPs opted to obtain support to regularize immigration status (5 men and 1 woman). The NRPB has engaged Legal Counsel to provide consultation and support for filing of application of documentation for regularization of the immigration status. Of the six (6) people arranging legal consultations with immigration counsel, five (5) attended consultation. Numerous efforts made were unsuccessful to contact sixth (6th) PAP to reschedule for consultation. The legal opinions were received by NRBP on November 24th, 2023, in English, subsequently translated into Spanish and disseminated to PAPs on December 16th, 2023. PAPs were required to acknowledge receipt of legal advice. Only one (1) PAP decided to pursue an application to regularize status. 8. Livelihood Restoration Activities RAPi all Phases - Budget Table 6 below provides an estimated budget for the implementation of the LRP for all RAP implementation Phases I, II, III, IV and V. The budget figures are based on consultations with local service providers and are subject to change, depending on whether more eligible PAPs respond affirmatively to participating in LR activities. Budget figures related to support to regularize immigration status and business licensing and registration reflect a total budget based on the total number of PAPs eligible for these types of support. 39 Readiness for a Job is expected to be offered as one single program. Participants are expected to take part in all 3 components. 40 PAPs who do not have a clear immigration status on Sint Maarten (undocumented PAPs) 21 Table 6. Budget for LR activities implementation (all Phases)41 Price per Number of LR Activity participant Total (USD) participants   (USD) 1.     Training in business management and − − − marketing 2.     Vocational skills training       2.1 Hospitality: Baking 10 575 5,750 2.2 Food Handling Hygiene 10 75 750 2.3 Computer skills 10 1,505 15,050 2.4 Hair dressing, manicure/pedicure (nail 1 1,350 1,350 technician) 3.     Readiness for Job program     3.1 Preventative Maintenance − − − 3.2 A/C installation and maintenance − − − 3.3 Hairdressing, Manicure/Pedicure 3 1,350 4,050 3.4 Hospitality: Security − − − 3.5 Baking (Including Food Handling 6 1,350 8,100 Hygiene) 3.6 Computer skills 4 1,505 6,020 Stipend 13 4,704 61,152 4. Support PAPs to apply for a job in the 6 500 3,000 SXM labor market 5.     Additional Support Activities   5.1 Basic financial management education 15 280 4,200 5.2 Business licensing and registration − − − 5.3    Support to regularize immigration status 642 6,000 6,000 5. Capacity Building Support 5.1 English as a Second Language classes 26 615 15,990 (ESL) TOTAL     131,412 41 Subject to change if additional PAPs will be included in the LRP activities depending on their availability. 42 Support was provided to all interested PAPs but only 1 decided to move forward with this support. 22 Table 7 below shows the Training Plan for standardized courses including the respective service providers that were identified. This Plan was submitted to obtain the “No objection� for use of the Training Component 2 under the Grant Agreement in compliance with the World Bank Procurement guidelines. Table 7. Training Plan under Component 2 of the Grant Agreement Number of Justification for the selection Training Service Provider Planned dates Duration Participants of the Provider Additional Support Activities: Responsive standardized A&A training which provides Basic Financial Accounting relevant course 1 Management Business 15 May - Jun, 2004 4 Weeks content/methodology. Education Support and Proven track record of Training Center Provider and delivery of instruction in Spanish. Highly recognized institution, responsive standardized English as a Second University of 2 26 Sep – Dec 2024 12 weeks training which provides Language (ESL) Sint Martin relevant course content/methodology. Vocational Skills Trainings: A&A Basic Accounting May - June, Responsive standardized 3 Computer/Information Business 10 12 weeks 2024 training which provides Technology skills Support and Training Center relevant course content/methodology. The Cake BOX 4 Baking 10 6 weeks Proven track record of SXM Provider and delivery of *Multiple dates instruction in Spanish. Food Handling 5 Steflogix 10 available 1 day Hygiene Certification monthly 9. LRP implementation timeline for RAPi all Phases PAPs will commence with vocational training courses in accordance with the timeline of service providers. The Readiness for Job program procurement activity will launch in or before June 2024 and this program will take 6 months to be implemented. The updated timeline for implementation of the LR activities is shown in Figure 2 below. Current Status of LR Activities: • Support to regularize immigration status commenced October 2023 and is well advanced. 23 • Procurement activity for Readiness for Job program will be launched on approval of updated LRP (all Phases) and the program will take 6 months to be implemented. In parallel will be launched the procurement activity for the Support of PAPs to apply for a job in the SXM labour market. • The following training courses have been already engaged with their respective service providers: o The Basic Information Technology/Computer Operational Skills is scheduled for June 11 – August 30, 2024. o The Basic Financial Management Training is currently scheduled to commence June 3 – 26, 2024. o The Food Handling Hygiene is scheduled for June 10th and June 15th (two sessions). o The Baking training is scheduled on June 11th – July 20th. • The training on ESL is being currently negotiated with the service provider and is going to be advertised in the upcoming weeks. • The service provider for the training on hair dressing, manicure/pedicure and nail technician has been engaged and is scheduled for mid-August. • Because of the lack of interest in the following courses, no arrangement has been launched with any service provider and therefore no activity is shown in the timeline below: o Training in business management and marketing o Business licensing and registration No eligible PAPs opted for training in business management and education or Business licensing and registration support, therefore no activity is shown in the timeline below. 24 Figure 2 LRP implementation timeline 10. Institutional arrangements The NRPB will have responsibility for implementing the LRP and all its activities with the support from Service Providers and Consultants. The NRPB launched procurement actions to identify service providers of vocational skills trainings, Readiness for Job Program, support to apply for a job and additional support activities. Four service providers have been identified and engaged to provide trainings on: • Vocational Skills Trainings (Basic Computer/Information Technology skills, Baking and Food Handling Hygiene Certification, Hair dressing, manicure/pedicure). • Additional Support (Basic Financial Management Education), • Capacity Building Support (English as a Second Language classes) Legal counsel has been identified and tasked in the support to PAPs to regularize immigration status. The NRPB have launched a further procurement activity to hire local service providers engaged in the local social and cultural labor context to implement the Readiness for Job Program as separate activity. In this manner, vocational training for which service providers have been identified can be implemented. The NRPB will launch another procurement activity to contract a job placement agency to provide support PAPs requiring assistance to apply for a job irrespective of their participation in training/internship. In addition, the NRPB will utilize the Department of Labor Affairs as a parallel measure to support job placement. The Department of Labor Affairs, which falls under the Ministry of Public Health, Social Development, and Labor for Sint Maarten, holds the responsibility for all matters related to labor, including job placement support and unemployment services. Further, the NRPB will provide business licensing and registration support through close coordination with Sint Maarten Chamber of Commerce and Industry, if any of the business owners express interest in the near future. 11. Monitoring Arrangements Monitoring will be initiated in the first quarter of 202443. Output indicators will be monitored until 2 months after finalization of the longest course duration or internship and the end of the expected timeline for regularization of immigration status and business licensing and registration. Outcome indicators will be monitored until the Final RAP timeline (expected for February 2025). The focus of monitoring will be on process (activity against targets), output (products from implementing the 43After the approval of the RAP for phases 1 and 2, only the implementation of the activity to support the regularization of immigration status started. Therefore, this has been the only activity that has been monitored at the moment, reporting regularly on their progress in the monthly RAP implementation reports. LRP, e.g., number of PAPs reached with LRP activities), and outcomes (observed livelihoods restoration and welfare changes due to the LRP measures). The LRP is part of the RAP implementation process and most of its indicators are at the operational level. The LRP indicators will also be monitored as part of the broader RAP implementation process. Table 8 below summarises the key performance indicators for the LRP. All monitoring indicators will be gender disaggregated. The data is going to be collected through interviews by NRPB (monitoring and evaluation team with support from the RAPi team). The baseline was collected during PAP census and during interviews under current LRP. Table 8. Monitoring Indicators Indicators Data Source Data Collection Strategy Frequency of Data Collection Total number of PAPs (gender RAP Database Query from RAP database disaggregated) NRPB RAPi monthly Review of NRPB RAP Monthly reports implementation monthly reports Percentage of PAPs participating RAP Database Query from RAP database in the LRP (gender NRPB RAPi monthly Review of NRPB RAP Monthly disaggregated) reports implementation monthly reports Percentage of PAPs participating RAP Database Query from RAP database in basic financial education NRPB RAPi monthly Review of NRPB RAP Quarterly reports implementation monthly reports Percentage of eligible PAPs RAP Database Query from RAP database trained in business management NRPB RAPi monthly Review of NRPB RAP Quarterly and marketing reports implementation monthly reports Percentage of eligible PAPs Training institution Review of consultancy services trained in vocational skills44 providers reports Quarterly Number of PAPs assisted with RAP Database Query from RAP database business licensing and NRPB RAPi monthly Review of NRPB RAP Quarterly registration reports implementation monthly reports Number of PAPs assisted with RAP Database Query from RAP database immigration support NRPB RAPi monthly Review of NRPB RAP Quarterly reports implementation monthly reports Percentage of eligible PAPs RAP Database Review of NRPB RAP involved in Readiness for a Job NRPB RAPi monthly implementation monthly reports Program reports Quarterly 44 This indicator will be also disaggregated by the type of vocational training. 27 Percentage of eligible RAP Database Review of NRPB RAP Quarterly PAPs getting a new job or NRPB RAPi monthly implementation monthly reports occupation disaggregated by reports gender Percentage of eligible PAPs that RAP Database Review of NRPB RAP 6 months after increase income over baseline NRPB RAPi monthly implementation monthly reports completion of LR levels as of 2020/2021 RAP reports activity in each RAPi survey results phase Percentage of men and women PAP household Review of NRPB RAP After each RAPi phase indicating livelihoods are the questionnaire survey implementation monthly reports is completed same or better than before resettlement 28 Annex 1. Livelihood measures eligibility and participation (All RAP Phases) by PAP Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Residential Computer 1 III A A01M01001 1 1 No Yes No Spanish Yes not eligible not eligible No landlord Skills 2 III A A03R01001 1 Homeowner 1 not eligible Yes Baking No Spanish Yes not eligible not eligible No Residential 3 III A A04M01001 1 1 No No No No No not eligible not eligible No landlord 4 III A A04R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No Tenant or Computer 5 III A A04R02001 1 1 1 not eligible Yes No Spanish No not eligible Yes No borrower Skills Tenant or 6 III A A04R02002 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 7 III A A04R02003 1 1 not eligible No No Baking Spanish No not eligible not eligible Yes borrower Tenant or 8 III A A04R02004 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Residential Computer 9 III A A05R01001 1 1 1 No Yes No Spanish Yes not eligible not eligible No landlord Skills Tenant or 10 III A A05R01002 1 1 not eligible No No No Spanish Yes not eligible Yes No borrower Tenant or 11 III A A05R01003 1 not eligible not eligible No not eligible Spanish No not eligible Yes No borrower Tenant or 12 III A A05R02001 1 Deceased Deceased No Deceased No Deceased Deceased No borrower Tenant or 13 III A A06R02001 1 not eligible not eligible No not eligible No not eligible Yes No borrower Tenant or 14 III A A06R02002 1 not eligible not eligible No not eligible Spanish No not eligible Yes No borrower Tenant or 15 III A A06R02003 1 1 not eligible No No No No not eligible not eligible No borrower Tenant or 16 III A A07R02001 1 1 No No No No No not eligible not eligible No borrower Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Tenant or 17 III A A07R02002 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Residential 18 III A A08M01001 1 1 1 No No No Computer Spanish Yes not eligible not eligible No landlord Tenant or 19 III A A08R02007 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 20 III A A08R02006 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 21 III A A08R02009 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 22 III A A08R02001 1 1 1 1 not eligible No No No No not eligible No No borrower Tenant or 23 III A A08R02002 1 not eligible not eligible No not eligible No not eligible not eligible Yes borrower Tenant or 24 III A A08R02003 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 25 III A A08R02004 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 26 III A A08R02005 1 1 not eligible not eligible No not eligible No not eligible No No borrower Tenant or 27 III A A08R02008 1 1 not eligible Yes Baking No Spanish Yes not eligible not eligible No borrower Tenant or 28 III A A09R02001 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Residential Manicure 29 III A A10R01001 1 1 1 No No No Spanish Yes not eligible not eligible No landlord /Pedicure 30 III A A10R02001 1 Homeowner not eligible not eligible No not eligible No not eligible not eligible No Tenant or 31 III A A11R02001 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 32 III A A11R02002 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Residential 33 III A A13M01002 1 1 1 1 No No No No No not eligible No No landlord 30 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Tenant or 34 III A A13R02001 1 1 1 not eligible No No No No not eligible No No borrower Tenant or 35 III A A14R02001 1 1 1 not eligible No No No Spanish No not eligible No No borrower Tenant or 36 III A A15R02001 1 1 1 not eligible No response No No No not eligible No No borrower Tenant or 37 III A A16R02001 1 1 not eligible No No No No not eligible not eligible No borrower Tenant or 38 III A A16R02002 1 1 not eligible No No No Spanish No not eligible not eligible No borrower Tenant or 39 III A A17R02001 1 1 1 1 1 No No No Baking Spanish No not eligible No No borrower Tenant or 40 III A A17R02002 1 1 not eligible No No No No not eligible not eligible No borrower 41 III A A19R01001 1 Homeowner 1 not eligible No No Baking Spanish Yes not eligible not eligible No Tenant or 42 III A A20R02001 1 1 not eligible No No No No not eligible not eligible No borrower Off-site 43 III A A23C01001 1 not eligible not eligible No not eligible No not eligible not eligible Yes landlord Tenant or borrower 44 III A A23M02001 1 Business 1 No No No No No No not eligible No owner (formal and informal) Computer 45 III A A24M01001 1 Homeowner 1 not eligible Yes No Spanish Yes not eligible not eligible No Skills Tenant or 46 III A A24R02001 1 1 not eligible Yes Baking No response Yes not eligible not eligible No borrower Spanish Off-site 47 III A A25C01001 1 not eligible not eligible No not eligible No not eligible not eligible No landlord 48 I B B01R01001 1 Homeowner 1 1 1 not eligible No No No No not eligible No No 49 I B B02R01001 1 Homeowner not eligible not eligible No not eligible No not eligible not eligible No 31 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training 50 I B B03R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No Off-site 51 I B B04C01000 1 not eligible not eligible No not eligible not eligible not eligible No landlord Tenant or Computer 52 I B B04R02001 1 1 1 1 not eligible Yes No Spanish Yes not eligible No No borrower Skills Tenant or Computer 53 I B B04R02002 1 1 1 not eligible Yes No Spanish Yes not eligible not eligible No borrower Skills 54 I B B05R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No Residential 55 I B B06R01001 1 1 Not eligible No No No not eligible not eligible No landlord Tenant or 56 I B B06R01002 1 1 not eligible Yes Baking No Spanish Yes not eligible not eligible No borrower 57 I B B07R01001 1 Homeowner 1 not eligible No response No No not eligible not eligible No 58 I B B08C01001 1 Homeowner 1 not eligible not eligible No not eligible not eligible not eligible No Off-site 59 I B B09C01001 1 not eligible not eligible No not eligible No not eligible not eligible No landlord 60 I B B10R01001 1 Homeowner 1 not eligible No No Computer Spanish Yes not eligible not eligible No Tenant or 61 I B B10R01002 1 1 not eligible No No No No not eligible not eligible No borrower Off-site 62 I B B11C01001 1 not eligible not eligible No not eligible not eligible not eligible No landlord Tenant or 63 I B B11R01001 1 1 not eligible No No No Spanish No not eligible not eligible No borrower 64 I B B12R01001 1 Homeowner not eligible not eligible No not eligible not eligible not eligible No Tenant or 65 I B B13R01001 1 1 not eligible No No No Spanish No not eligible not eligible No borrower Off-site 66 I B B13C01002 1 not eligible not eligible No not eligible No not eligible not eligible No landlord Residential 67 I B B14R01000 1 1 1 1 1 No No No No No not eligible No No landlord Tenant or 68 I B B14R01001 1 1 not eligible No No No No not eligible not eligible No borrower 32 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training 69 I B B15R01001 1 Homeowner 1 1 not eligible No No Computer Spanish Yes not eligible not eligible No B15R01001hus I B 1 Homeowner Not eligible No No No No not eligible not eligible No band 70 I B B16M01001 1 Homeowner 1 not eligible not eligible No not eligible No not eligible not eligible No Residential 71 I B B17M01001 1 1 No No No No Spanish No not eligible not eligible No landlord Tenant or 72 I B B17R01001 1 not eligible not eligible No not eligible not eligible not eligible No borrower Tenant or 73 I B B17R01002 1 not eligible not eligible No not eligible not eligible not eligible No borrower No 74 II C C01R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No 75 II C C02R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No 76 II C C03R01001 1 Homeowner not eligible not eligible No not eligible No not eligible not eligible No 77 II C C04R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No 78 IV C C05R01001 1 Homeowner not eligible not eligible No not eligible No not eligible not eligible Yes Homeowner and 79 IV C C06M02001 1 Businessowner 1 1 No No No No Spanish Yes not eligible not eligible Yes Residential landlord 80 IV C C06R02001 1 Homeowner not eligible not eligible No not eligible not eligible not eligible No Tenant or 81 IV C C06R03001 1 not eligible not eligible No not eligible not eligible not eligible No borrower 82 II C C08R01001 1 Homeowner 1 1 not eligible No No No No not eligible No No 83 IV C C09R01001 1 Homeowner not eligible not eligible No not eligible not eligible not eligible No Tenant or 84 IV C C10R02001 1 1 not eligible Yes Baking No Spanish Yes not eligible not eligible No borrower Homeowner 85 IV C C11M01001 1 and 1 1 No Yes Hairdressing No Spanish No not eligible not eligible No Businessowner 33 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Homeowner Manicure 86 IV C C13R02001 1 and 1 1 No No No Spanish No not eligible not eligible No /Pedicure Businessowner 87 IV C C14R01001 1 Homeowner 1 not eligible No No No No not eligible not eligible No 1 88 IV C C15R01001 1 Homeowner 1 1 1 not eligible No response No No not eligible No No Business owner (formal 89 IV C C16M01001 1 and informal) 1 No No No No No not eligible not eligible No Off-site landlord 90 IV C C16M03001 1 Homeowner not eligible not eligible No not eligible No not eligible not eligible No Tenant or 91 IV C C16R03001 1 not eligible not eligible No not eligible No not eligible not eligible No borrower 92 IV C C17R01001 1 Homeowner not eligible not eligible No not eligible No not eligible not eligible Yes Tenant or 93 IV C C17R04004 1 1 1 not eligible Yes Baking No Spanish Yes not eligible not eligible No borrower Residential 94 IV C C18M01001 1 1 1 1 No No No Baking Spanish No not eligible not eligible No landlord Business 95 IV C C19C01001 1 owner (formal 1 No No No No No not eligible not eligible No and informal) 96 II C C20R01001 1 Homeowner 1 not eligible No No Baking Spanish No not eligible not eligible No 97 II C C21R01001 1 Homeowner 1 not eligible Deceased Deceased Deceased Deceased Deceased not eligible not eligible No Computer 98 IV C C24R01001 1 Homeowner 1 not eligible Yes No English No not eligible not eligible No Skills 99 II C C25R02001 1 Homeowner 1 not eligible No No No No not eligible not eligible No 100 IV C C26M01001 1 Homeowner not eligible not eligible No not eligible not eligible not eligible No 101 IV D D01R01001 1 Homeowner 1 not eligible No No No Spanish No not eligible not eligible No 34 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training 102 IV D D04R01001 1 Homeowner not eligible not eligible No not eligible not eligible not eligible No Computer 103 IV D D05R01002 1 Homeowner 1 not eligible Yes No Spanish Yes not eligible not eligible No Skills Homeowner 104 IV D D07M01001 1 and 1 No No response No No Spanish No No not eligible No response Businessowner Business 105 IV D D07R01001 1 owner (formal 1 No Yes Baking No Spanish Yes No not eligible No and informal) Tenant or borrower Baking and 106 V E E01M02004 1 Business 1 No Yes Computer No English Yes not eligible not eligible No owner (formal Skills and informal) Tenant or 107 V E E01R01006 1 not eligible not eligible No not eligible not eligible not eligible No borrower Tenant or 108 V E E01R01001 1 not eligible not eligible No not eligible not eligible not eligible No borrower Tenant or borrower 109 V E E01M02001 1 Business 1 No No No No No No not eligible No owner (formal and informal) Tenant or 110 V E E01R02002 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or borrower 111 V E E01R02003 1 Business 1 No No No Computer English No No not eligible Yes owner (formal and informal) Tenant or 112 V E E01R02005 1 not eligible not eligible No not eligible No not eligible not eligible No borrower 35 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Off-site 113 V E E02M01001 1 not eligible not eligible No not eligible not eligible not eligible No landlord Tenant or 114 V E E02R02001 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or 114 V E E02R02002 1 not eligible Yes Baking not eligible not eligible not eligible No borrower Tenant or 116 V E E02R02003 1 not eligible not eligible Deceased not eligible not eligible not eligible Deceased borrower Deceased Deceased Tenant or 117 V E E02R02004 1 not eligible not eligible No not eligible not eligible not eligible Yes borrower No Tenant or 118 V E E02R02005 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Tenant or borrower 119 V E E03C01001 1 Business 1 No No No No No not eligible not eligible No owner (formal and informal) Tenant or borrower 120 V E E03C01003 1 Business not eligible not eligible No not eligible No not eligible Yes Yes owner (formal and informal) Off-site 121 V E E03C01002 1 not eligible not eligible No not eligible English No not eligible not eligible Yes landlord Tenant or 122 V E E03R01003 1 not eligible not eligible not eligible Spanish No not eligible Not eligible Yes borrower No Tenant or 123 V E E03R01001 1 not eligible not eligible No not eligible No not eligible not eligible Yes borrower Off-site 124 V E E01C01001 1 1 No No No No No not eligible not eligible No landlord 36 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Business 125 V E E04C01001 1 owner (formal 1 No No No No not eligible not eligible No and informal) Tenant or borrower 126 V F F01C01001 1 Business Not eligible Not eligible No not eligible No not eligible not eligible No owner (formal and informal) Homeowner 127 V F F02M02001 1 and 1 Deceased Deceased Deceased Deceased not eligible not eligible No Businessowner 128 V F F03R01001 1 Homeowner 1 not eligible Yes Yes Baking Spanish Yes not eligible not eligible No Tenant or 129 V F F05R01001 1 not eligible not eligible No not eligible No not eligible not eligible No borrower Off-site 130 V F F05R01002 1 1 No No No No No not eligible not eligible No landlord Tenant or borrower 131 V F F06M01001 1 Business 1 No No No No Spanish No not eligible not eligible No owner (formal and informal) Tenant or borrower 132 V F F07C01001 1 Businessowner Not eligible Not eligible No not eligible No not eligible Not eligible No (formal and informal) Off-site 133 V F F08M01001 1 not eligible not eligible No not eligible No not eligible not eligible No landlord Business 134 V G G01M01001 1 owner (formal 1 No No response No No response No No not eligible No and informal) Homeowner Computer 135 V G G02M01001 1 and 1 No Yes No Spanish Yes No not eligible Yes Skills Businessowner 37 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training Business 136 V G G03M01001 1 owner (formal 1 No No No No Spanish No not eligible not eligible No and informal) Business G04C01001 137 V G owner (formal not eligible not eligible not eligible not eligible Not eligible not eligible not eligible not eligible (GEBE)45 and informal) Tenant or borrower 138 V G G05C01001 1 Business not eligible not eligible No not eligible No No not eligible No owner (formal and informal) 139 V G G06R01001 1 Homeowner not eligible not eligible No not eligible Spanish No not eligible not eligible Yes Tenant or 140 V F F05R01003 1 1 not eligible No No No Spanish Yes not eligible not eligible No borrower Tenant or 141 V E E03R01004 1 not eligible not eligible No not eligible Spanish No not eligible not eligible Yes borrower Wastepicker - 142 NA NA WP2 1 1 not eligible No No No No not eligible not eligible No Outside RAI Wastepicker - Manicure/ 143 NA NA WP1 1 1 not eligible No No Spanish Yes not eligible not eligible No response Outside RAI Pedicure 144 NA NA A05R01001 1 Employee No response No response No response not eligible not eligible No response 145 NA NA A19R01001 1 Employee No Yes Baking No Spanish Yes not eligible not eligible No 146 NA NA A18R01001 1 Employee No response No response No No response No response not eligible not eligible No response 147 NA NA A20R01001 1 Employee No response No response No No response No response not eligible not eligible No response 148 NA NA A21R01001 1 Employee No response No response No No response not eligible not eligible No 149- Wastepicker - Unreachabl Unreachabl Unreachabl Unreachabl NA NA WP3-7 5 not eligible Unreachable not eligible not eligible Unreachable 153 Unidentified e e e e 45 GEBE is not eligible for livelihood restoration as stated in the RAP foot note 116 in page 110. 38 Busines Woman Undocu Waste Participating Participating Participating Participating Language - Participating Participating Participating in the Participating s owner headed mented picker in business in Vocational in in Readiness ENG or SPA in Capacity in Business Support to regularize in the Basic RAP househol managemen Training Vocational for Job building licensing and immigration status financial Bloc d t and Yes or No Training, support - registration managemen No. phas PAP No. F M PAP category k marketing which one? ESL t education e training 154- Employees - Unreachabl Unreachabl Unreachabl Unreachabl NA NA A22R01001 8 Unreachable Unreachable not eligible not eligible Unreachable 161 Unreachable e e e e Totals 31 37 13 41 0 20 13 26 0 6 15 39 Annex 2. Participation Form 40 Annex 3. Participation Survey 41 Annex 4. Consultations46 2. Vocational skills training 3. Readiness for Job program 4. 5. Additional Support 6.1 Support Activities ESL to apply for a Job Findings 2.1 2.2 Food 2.3 2.4 Hair 3.3 Hair 3.5 3.6 5.1 5.3 Baking Handling Comput dressing dressing/ Baking Comput Financial Immigra Hygiene er skills /manicu manicure er skills manageme tion Ph re nt support ase Code education Declined I&II B01R01001 Declined I&II B02R01001 Declined I&II B03R01001 Unreachable I&II B04C01000 Interested Comp I&II B04R02001 skills ESL Interested Comp I&II B04R02002 skills ESL Declined I&II B05R01001 Declined I&II B06R01001 Interested I&II B06R01002 Baking ESL Declined I&II B07R01001 Unreachable I&II B08C01001 Declined I&II B09C01001 Interested Comp Apply I&II B10R01001 skills for a Job ESL Declined I&II B10R01002 Unreachable I&II B11C01001 Unreachable I&II B11R01001 Declined I&II B12R01001 Unreachable I&II B13R01001 Unreachable I&II B13C01002 Declined I&II B14R01000 Declined I&II B14R01001 Interested Comp I&II B15R01001 skills ESL B15R01001 Declined I&II husb B16M0100 Unreachable I&II 1 B17M0100 Declined I&II 1 B17R01001 Declined I&II 46 G04C01001 was not consulted as this code belongs to GEBE 42 Declined I&II B17R01002 Declined I&II C01R01001 Declined I&II C02R01001 Unreachable I&II C03R01001 Declined I&II C04R01001 Unreachable Financial I&II C08R01001 literacy Interested I&II C20R01001 Baking Deceased I&II C21R01001 Declined I&II C25R02001 Interested Apply NA WP1 H&M for a Job ESL Declined NA WP2 A01M0100 Interested Comp III 1 skills ESL Interested III A03R01001 Baking Food ESL A04M0100 Declined III 1 Declined III A04R01001 Interested Immigrat Comp ion III A04R02001 skills support Unreachable III A04R02002 Interested Apply III A04R02003 Baking for a Job Unreachable III A04R02004 Interested Comp III A05R01001 skills ESL Interested Immigrat ion III A05R01002 support Interested Immigrat ion III A05R01003 support Deceased III A05R02001 Interested Immigrat ion III A06R02001 support Unreachable Immigrat ion III A06R02002 support Declined III A06R02003 Declined III A07R02001 Declined III A07R02002 A08M0100 Interested Comp III 1 skills ESL Declined III A08R02001 Interested Financial III A08R02002 literacy Unreachable III A08R02003 43 Unreachable III A08R02004 Declined III A08R02005 Declined III A08R02006 Unreachable III A08R02007 A08R02008 Interested III Baking Food ESL Unreachable III A08R02009 Declined III A09R02001 Interested III A10R01001 H&M ESL Declined III A10R02001 Declined III A11R02001 Unreachable III A11R02002 A13M0100 Unreachable III 2 Unreachable III A13R02001 Unreachable III A14R02001 Unreachable III A15R02001 Declined III A16R02001 Unreachable III A16R02002 A17R02001 Interested III Baking Declined III A17R02002 A19R01001 Interested III Baking ESL Unreachable III A20R02001 Interested Financial III A23C01001 literacy A23M0200 Declined III 1 A24M0100 Interested Comp III 1 skills ESL Interested III A24R02001 Baking Food ESL Declined III A25C01001 Interested Financial IV C05R01001 literacy C06M0200 Interested Financial IV 1 literacy ESL Declined IV C06R02001 Declined IV C06R03001 Declined IV C09R01001 C10R02001 Interested IV Baking Food ESL C11M0100 Interested Hair IV 1 dress C13R02001 Interested IV H&M Unreachable IV C14R01001 Unreachable IV C15R01001 44 C16M0100 Unreachable IV 1 C16M0300 Unreachable IV 1 Declined IV C16R03001 Interested Financial IV C17R01001 literacy C17R04004 Interested Apply IV Baking Food for a Job ESL C18M0100 Interested IV 1 Baking Declined IV C19C01001 C24R01001 Interested Comp IV skills C26M0100 Unreachable IV 1 Unreachable IV D01R01001 Declined IV D04R01001 Interested Comp IV D05R01002 skills ESL D07M0100 Unreachable IV 1 Interested IV D07R01001 Baking Food ESL E01M0200 Interested Comp V 4 Baking Food skills ESL Declined V E01R01001 E01M0200 Declined V 1 Declined V E01R01006 Declined V E01R02002 Interested Comp Financial V E01R02003 Skills literacy Declined V E01R02005 E02M0100 Declined V 1 Unreachable V E02R02001 Interested Apply V E02R02002 Baking Food for a Job Deceased V E02R02003 Interested Apply Financial V E02R02004 for a Job literacy Declined V E02R02005 Declined V E03C01001 Interested Financial V E03C01002 literacy Interested Immigrat Financial ion V E03C01003 literacy support Interested Financial V E03R01001 literacy Interested Financial V E03R01003 literacy 45 Interested Financial V E03R01004 literacy Declined V E01C01001 Unreachable V E04C01001 Declined V F01C01001 F02M0200 Deceased V 1 Interested V F03R01001 Baking ESL Declined V F05R01001 Declined V F05R01002 Interested V F05R01003 ESL F06M0100 Unreachable V 1 Declined V F07C01001 F08M0100 Declined V 1 G01M0100 Unreachable V 1 G02M0100 Interested Comp Financial V 1 skills literacy ESL G03M0100 Declined V 1 Declined V G05C01001 Interested Financial V G06R01001 literacy Unreachable NA A05R01001 Unreachable NA A18R01001 NA A19R01001 Interested Baking Food ESL Declined NA A20R01001 Unreachable NA A21R01001 A22R01001 Unreachable NA 47 Unreachable NA WP3-748 47 Under this code there are 8 employees that were unreachable 48 Under this code there are 5 waste pickers that were unidentified. 46