The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Serbia - Real Estate Management Project (P147050) EUROPE AND CENTRAL ASIA | Serbia | Urban, Resilience and Land Global Practice | IBRD/IDA | Investment Project Financing | FY 2015 | Seq No: 14 | ARCHIVED on 20-Jun-2022 | ISR52025 | Implementing Agencies: Ministry of Construction Transport and Infrastructure, Republic Geodetic Authority, Republic of Serbia Key Dates Key Project Dates Bank Approval Date: 16-Mar-2015 Effectiveness Date: 08-Oct-2015 Planned Mid Term Review Date: 23-Apr-2018 Actual Mid-Term Review Date: 24-Oct-2018 Original Closing Date: 31-Dec-2020 Revised Closing Date: 31-Dec-2023 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) To improve the efficiency, transparency, accessibility and reliability of Serbia’s real property management systems. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name A. Valuation and Property Taxation:(Cost $13.22 M) B. E-governance for Enabling Access to Real Estate Information:(Cost $34.00 M) C. Institutional Development of the Republic Geodetic Authority:(Cost $14.21 M) D. Project Management and Supporting Activities:(Cost $5.30 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Moderate Moderate Implementation Status and Key Decisions The progress on meeting the Project Development Objective (PDO) is good and the Project is meeting all of its PDO targets. In March 2022, the Additional Financing Loan was extended for one year - till December 31, 2023. Important progress was made on piloting new valuation model for residential properties, building new paper archive and conducting levelling works. Most critical delays relate to the roll-out of the Integrated System for the Real Estate Cadastre and formulation of a roadmap for the transformation of Republic Geodetic Authority (RGA) to an executive, service oriented, fee - based (on cost-recovery basis) agency operating on modern principles which ensure sustainability of investments made so far. An Action Plan needs to be formulated by RGA to bring these activities back on track, while the discussion on RGA transformation should restart once the new government is in place. 6/20/2022 Page 1 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance -- Moderate Substantial Macroeconomic -- Moderate Moderate Sector Strategies and Policies -- Moderate Moderate Technical Design of Project or Program -- Moderate Moderate Institutional Capacity for Implementation and -- Substantial Substantial Sustainability Fiduciary -- Moderate Moderate Environment and Social -- Moderate Moderate Stakeholders -- Substantial Substantial Other -- Moderate Low Overall -- Moderate Moderate Results PDO Indicators by Objectives / Outcomes Improve efficiency of Serbia's real property management system IN01157935 ►Avg no. of days to complete recordn of purchase/sale of property in land adm systm (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 3.59 3.84 4.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158054 Avg no. of days to complete recordn of purchase/sale of property–Urban (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 3.92 3.92 4.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158056 Avg no. of days to complete recordn of purchase/sale of property–Rural (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target 6/20/2022 Page 2 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Value 48.00 3.31 3.29 4.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 Improve transparency of Serbia's real property management systems IN01158051 ►Rules, procedures, methodologies and information widely and easily accessible and procedures operate for public to verify their information (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Data available on Data available on Data available on Value Limited availability. internet. internet. internet Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 Target achieved. Comments: Improve accessibility of Serbia's real property management systems IN01158052 ►Open (structured) data available to municipalities for re-use (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value None Available Available Available Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 Target achieved. Comments: Improve the reliability of Serbia's real property managemnet systems. IN01158053 ►Increased custiomer satisfaction with real property management system, including as to quality and efficiency. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 66.00 91.00 91.00 80.00 Date 24-Mar-2014 08-Dec-2021 15-Jun-2022 30-Sep-2022 Customer satisfaction surveys have been conducted biennially. So far, three customer satisfaction surveys were conducted under the project, in 2016, 2018 and 2020. Next survey will be conducted by the end of the project. Feedback collected from past two satisfaction surveys have been analyzed, Comments: communicated and translated into concise corrective actions. This indicator also measures RGA's responsiveness to customer feedback provided through using the e-Front Desk or Help Desk. IN01158055 Increased customer satisfaction with real property management system, including as to quality and efficiency - female (Percentage, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 67.00 91.00 91.00 82.00 6/20/2022 Page 3 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Date 30-Mar-2018 08-Dec-2021 15-Jun-2022 30-Sep-2022 Overall Comments PDO All PDO targets are being met. Intermediate Results Indicators by Components A. Valuation and Property Taxation IN01158057 ►Property price index established (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Periodical price index Periodical price index Price index Value Initial system in place. established. established. established. Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158061 ►Valuers operating in accordance with valuation standards. (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Valuers operating in Valuers operating in Valuers operating in Value Limited use of standards. accordance with the accordance with the accordance with valuation standards. valuation standards. valuation standards. Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2020 Target achieved. Comments: IN01158064 ►Building register (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 80.00 80.00 100.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 All buildings identified and georeferenced, including structures built without construction permit or exceeding the scope of the construction permit, or lacking an occupancy permit. Satellite imagery Comments: renewed ensuring building registry being up-to-date. Additional data need to be collected so that registry could provide the information on taxable units within one building. IN01158067 ►Mass appraisal system developed (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target No system yet. Valuation Valuation model for model for apartments residential properties In use in 5 Value No system rolled-out to population of developed, verified Municipalities properties in pilot and rolled-out in pilot 6/20/2022 Page 4 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) municipalities. Model for municipalities. Model other residential and for commercial properties commercial properties under development. under development and yet to be verified. Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 B. E-governance for Enabling Access to Real Estate Information IN01158058 ►Integrated REC and Registration System is operational in all RGA offices (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Integrated system consists of three elements/phases: No integrated system. Phase 1 (DMS, Phase 1 (DMS, Workflow) and Phase Workflow) and Phase 2 2 (Address register (Address register and and Administrative Administrative Units Units register) register) developed and System fully developed and Value No integrated system implemented implemented in all implemented countrywide. Phase 3 LCOs countrywide. Phase 3 (property and property (property and property rights registry) developed rights registry) and rolled-out in one developed and rolled- LCO. Phase 4 under out in four LCO. Phase contracting. 4 - Business Intelligence System- under development. Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158062 ►Central archive operational (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 Construction works on central paper archive building have been completed. Process for obtaining use Comments: (occupancy) permit ongoing. IN01158065 ►System for electronic issuing of building permit established. (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target System developed, Value No system System established. System established. tested and piloted Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2020 Target achieved. Comments: IN01158068 6/20/2022 Page 5 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) ►Number of institutions providing data through NSDI. (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 17.00 31.00 38.00 45.00 Date 30-Sep-2019 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158070 ►Number of properties with data maintained in gender disaggregated manner as share of total number of properties registered (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 58.80 62.10 63.00 80.00 Date 30-Sep-2019 08-Dec-2021 15-Jun-2022 30-Sep-2022 C. Institutional Development of the Republic Geodetic Authority IN01158059 ►Corporate strategy and business plan submitted to government (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2020 Target achieved. Comments: IN01158071 ►Clearing backlogs in accordance with defined service standards. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 95.00 98.00 95.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158073 ►Number of beneficiaries from vulnerable groups assisted through mobile services (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target One mobile service One mobile service no mobile service No target. Just to be Value established for the city of established for the city established yet monitored Belgrade. of Belgrade. Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 Mobile services have been redesigned as there was no demand from one pilot which was established. Instead of 5 pilots around the country, a centralized mobile unit will be established at HQ in Belgrade to Comments: respond to calls for service from clients with disabilities living a the greater Belgrade city area covered by 17 local cadastre offices. IN01158074 ►Number of beneficiaries from vulnerable groups assisted through mobile services - female (Text, Custom) 6/20/2022 Page 6 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Baseline Actual (Previous) Actual (Current) End Target One mobile service One mobile service established for the city of established for the city Belgrade; no of Belgrade; no beneficiaries were served beneficiaries were No target. Just to be Value 0.00 since the last ISR. This served since the last monitored. service is provided on a ISR. This service is demand basis. It is not provided on a demand being provided during the basis. COVID-19 pandemic. Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158075 ►Digital utility lines completed under the project (Kilometers, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 108,000.00 111,234.00 34,000.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2020 Target achieved and exceeded. Comments: IN01158076 ►Area covered by digital maps under the project. (Hectare(Ha), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 4,661,004.00 6,700,000.00 6,700,000.00 6,700,000.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2020 All cadastral maps have been digitized. Through data quality improvement their quality is being enhanced. Upon the completion of the enhanced digital cadastral maps the target would be considered fully Comments: achieved. IN01158077 ►RGA's institutional development roadmap submitted to the government. (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 30-Sep-2019 08-Dec-2021 15-Jun-2022 30-Sep-2022 Institutional development roadmap is being developed under the additional financing loan. Draft concept had been prepared and internally discussed with supervising ministry - Ministry of Construction, Transport Comments: and Infrastructure before it is discussed at the Government. IN01158078 ►Area covered with leveling network established under the project as a share of total country area. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 90.00 96.00 100.00 Date 30-Sep-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 6/20/2022 Page 7 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) D. Project Management and Supporting Activities IN01158060 ►Number of persons trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 7,408.00 7,527.00 7,300.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158063 Number of persons trained - female (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,774.00 2,844.00 2,100.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158066 ►Level of satisfaction of trainees with training (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 93.90 93.56 90.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158069 Level of satisfaction of trainees with training - female (Percentage, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 96.60 95.34 90.00 Date 01-Jan-2015 08-Dec-2021 15-Jun-2022 30-Sep-2022 IN01158072 ►Properties registered to women as a share of total properties registered. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 34.20 36.32 37.21 36.20 Date 30-Sep-2017 08-Dec-2021 15-Jun-2022 30-Sep-2022 Performance-Based Conditions Data on Financial Performance Disbursements (by loan) 6/20/2022 Page 8 of 9 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P147050 IBRD-84860 Effective USD 44.00 44.00 0.00 40.90 0.49 99% P147050 IBRD-90200 Effective USD 22.90 22.90 0.00 9.18 14.37 39% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P147050 IBRD-84860 Effective 16-Mar-2015 17-Apr-2015 08-Oct-2015 31-Dec-2020 31-Dec-2022 P147050 IBRD-90200 Effective 21-Nov-2019 28-Nov-2019 19-Feb-2020 31-Dec-2022 31-Dec-2023 Cumulative Disbursements Restructuring History Level 2 Approved on 21-Jun-2021 ,Level 2 Approved on 17-Mar-2022 Related Project(s) P168640-Real Estate Management Project Additional Financing 6/20/2022 Page 9 of 9