KINGDOM OF CAMBODIA Nation Religion King MINISTRY OF AGRICULTURE, FORESTRY AND FISHERIES CAMBODIA INCLUSIVE LIVESTOCK VALUE CHAINS PROJECT (CILVCP) (P180535) STAKEHOLDER ENGAGEMENT PLAN (SEP) December 5, 2024 i Table of Content Table of Content............................................................................................................................................ ii Abbreviations ............................................................................................................................................... iv 1. Project Description .................................................................................................................................... 1 2. Objective of SEP ........................................................................................................................................ 3 3. Stakeholder identification and analysis .................................................................................................... 4 1. 3.1 Methodology.............................................................................................................................. 4 2. 3.2. Affected parties and other interested parties .......................................................................... 4 3. 3.3. Disadvantaged/vulnerable individuals or groups ..................................................................... 5 4. 3.4. Stakeholder Analysis ................................................................................................................. 6 4. Stakeholder Engagement Program ......................................................................................................... 10 5. 4.1. Summary of stakeholder engagement done during project preparation .............................. 10 6. 4.2. Summary of project stakeholder needs and methods, tools, and techniques for stakeholder engagement ............................................................................................................................................ 11 7. 4.3. Stakeholder engagement plan ................................................................................................ 11 8. 4.4. Reporting back to stakeholders .............................................................................................. 13 5. Resources and Responsibilities for implementing stakeholder engagement activities ......................... 13 9. 5.1. Resources ................................................................................................................................ 13 10. 5.2. Management functions and responsibilities ...................................................................... 15 6. Grievance Redress Mechanism (GRM) ............................................................................................... 15 11. 6.1. Description of GRM ............................................................................................................ 15 7. Monitoring and Reporting....................................................................................................................... 17 12. 7.1. Summary of how SEP implementation will be monitored and reported ........................... 17 13. 7.2. Reporting back to stakeholder groups ............................................................................... 17 Annexes ....................................................................................................................................................... 18 1. Records of meetings or consultations ........................................................................................... 18 2. Stakeholder consultations ............................................................................................................. 18 3. Stakeholder consultation material: project design........................................................................ 24 4. Stakeholder consultations material: social assessment ................................................................ 27 5. Stakeholder consultations material: environmental and social risk management ....................... 31 6. Stakeholder consultations material: stakeholder engagement plan ............................................. 35 7. Summary Report Consultation workshop on CILVCP .................................................................... 36 ii Table 1: Stakeholder Analysis ....................................................................................................................... 6 Table 2: SEP through the project cycle ....................................................................................................... 11 Table 3: Estimated SEP annual budget plan ................................................................................................ 14 Table 4: GRM of the project ........................................................................................................................ 15 iii Abbreviations AC Agriculture Cooperatives CDC Center for Disease Control CILVCP Cambodia Inclusive Livestock Value Chains Project DoE Department of Environment EA Executive Agency ESCP Environmental and Social Commitment Plan ESF Environmental and Social Framework ESMF Environmental and Social Management Framework ESS Environmental and Social Standard FA Forest Administration FGD Focus Group Discussions GAFSP Global Agriculture and Food Security Program GBV Gender-Based Violence GDAHP General Directorate of Animal Health and Production GRM Grievance Redress Mechanisms IAs Implementation Agencies ICT Information and Communications Technology IEC Information, Education, and Communication IP Indigenous People KII Key informant interview MAFF Ministry of Agriculture, Forestry and Fisheries MoE Ministry of Environment MEF Ministry of Economy and Finance NGO Non-governmental organization POAHPs Provincial Office of Animal Health and Productions RGC Royal Government of Cambodia SA Social Assessment SEA Sexual Exploitation and Abuse SEP Stakeholder Engagement Plan USD United States Dollar VAC Violence Against Children VAHWs Village Animal Health Workers VGs Vulnerable Groups iv 1. Project Description The World Bank will be supporting the General Directorate of Animal Health and Production/ Ministry of Agriculture, Forestry and Fisheries (MAFF) in implementing the Cambodia Inclusive Livestock Value Chains Project (CILVCP). The objective of the project is to sustainably improve livestock-based livelihoods and strengthen animal health services in target project locations. The project will support the following activities: Component 1: Promote Inclusive and Sustainable Livestock Value Chains ; Component 2: Enhance Animal Production and Health Services; Component 3: Project Management, Monitoring, Evaluation, and Learning. The CILVCP gets a grant of $20 million from the Global Agriculture and Food Security Program (GAFSP). The expected approval date for this project is 30 September 2024 and the expected closing date is 31 December 2030. The project will cover Battambang, Tbong Khmum, and Kampong Speu provinces, chosen for their high- risk status —Battambang and Tbong Khmum for their cross-border entry points where Transboundary Animal Diseases (TADs) first appeared, and Kampong Speu for its high livestock density and animal trade. Around 30,000 direct beneficiaries will include farmers, staff of General Directorate of Animal Health and Production (GDAHP), Provincial Office of Animal Health and Production (POAHP), Ministry of Health (MoH), Ministry of Environment (MoE), Village Animal Health Workers (VAHWs), Commune Agriculture Officer (CAOs), traders, and agribusinesses, with 40 percent being female. The project will focus on high- potential smallholder farmers and lower-capacity producer groups interested in expanding their livestock businesses, with support provided mainly through Producer Groups (PGs). Approximately 20,000 farmers will benefit from training, grant co-financing for climate-smart technologies, and access to improved infrastructure, veterinary, and extension services. The remaining 10,000 beneficiaries will include farming households, agribusinesses, and traders. Small and Medium Enterprises (SMEs) collaborating with farmers and PGs will also receive support. The project will use transparent, participatory processes for beneficiary selection and will upgrade value chain infrastructure, such as slaughterhouses and markets, to meet higher safety and quality standards. Women will be a key focus, with efforts to enhance their livestock production skills, access to technology, and involvement in producer organization management. Component 1: Promote Inclusive and Sustainable Livestock Value Chains This component aims to sustainably improve the productivity of livestock production and orient farmers towards more commercialization. Such improvement will be done by promoting productivity-enhancing technology and practices, which also build resilience and reduce Greenhouse Gases (GHG) emissions, and by fostering market-driven commercialization approaches in selected livestock value chains. The activities under this component will contribute to increased returns to producers while enhancing resilience to climate shocks and reducing the GHG emission intensity of livestock production. The component will finance; (i) access to climate-smart technologies and practices, (ii) technical assistance (TA) to improve the organization of farmers and strengthen the operation of PGs, (iii) the rehabilitation and upgrade of value chain infrastructures, and (iv) facilitation of the linkage between PGs and agribusinesses. Following comprehensive outreach activities to broaden awareness about the CILVCP, a detailed capacity assessment will determine the eligibility of groups for project support. The project will directly support at least 100 PGs and reach 30,000 people with capacity-building activities, including awareness raising, training, and marketing support. Sub-component 1.1: Enhancement of livestock productivity 1 Activities under this subcomponent will focus on improving livestock productivity and output volume while enhancing climate resilience and reducing the emission intensity of livestock production. The project will finance the following: a) Climate-smart technology and practice packages (PaTecs), which include improved breed, feed, and fodder production, rangeland management, GAHPs, manure management, and crop-livestock integration to increase productivity, build resilience of livestock, and reduce livestock GHG emissions intensity. b) Strengthening PGs. The project will support the capacity building of producer organizations for climate-smart production and commercialization. Sub-component 1.2: Promoting smallholder market access Activities under this subcomponent will focus on improving the commercialization of smallholder farmers through enhanced access to markets, aiming to increase livestock product sales and farmer incomes. To achieve this, the project will finance (i) the establishment/strengthening of business partnerships between smallholder farmers and agribusiness to unleash market opportunities for smallholder livestock producers and (ii) the improvement of common post-harvest infrastructure such as slaughterhouses and market facilities to increase quality, aggregation, processing, and trade of livestock and livestock products of farmers and agribusinesses. Component 2: Enhanced Animal Production and Health Services This component seeks to strengthen national and subnational extension and animal health services. Strengthening the core capacities of national and subnational institutions will allow them to deliver effective and consistent extension and animal health services, and to manage animal diseases and zoonoses. By doing so, the activity will increase or preserve livestock herd productivity and farmer incomes by limiting losses from the growing burden of animal diseases and climate hazards thanks to improved climate-smart information and animal health. Ultimately, the activities will enhance the resilience of livestock-based livelihoods. The project will finance (i) demonstration farms to showcase PaTecs, (ii) TA for the development and dissemination of extension information through an information, education, and communication (IEC) approach, (iii) a capacity-building program for national, provincial, and grassroots-level animal health service providers (GDAHP, POAHPs, VAHWs, etc.), and (iv) establishment of an enhanced local disease surveillance system. Sub-component 2.1: Strengthening Capacity in Animal Production Service Delivery Activities under this subcomponent will focus on improving farmers’ access to extension information and training by enhancing national capacities to deliver and coordinate extension services. The project will finance two main extension approaches to achieve this: (i) field demonstrations and training to equip farmers with practical skills and encourage them to adopt PaTecs most suitable for them, and (ii) IEC, using various actors and media, including information and communication technologies (ICTs), to provide easy access to information and training materials for production and post-production. Sub-component 2.2: Strengthening animal health service delivery capacity Under this subcomponent, the project will focus on improving the capacities of national and subnational institutions to deliver animal health services and to perform disease surveillance and management in project locations. The project would finance (i) strengthening capacities of national and local institutions 2 like MAFF, GDAHP, POAHPs, CAOs, and VAHWs to deliver veterinary services through bolstering the workforce, skills, and incentives for last-mile service providers, and (ii) the strengthening of disease surveillance and response capacities for prevalent TADs and zoonoses in project locations, through an enhanced local surveillance system. Component 3: Project Management, Monitoring, Evaluation, and Learning This component will finance operating costs, consultants, and training to carry out fiduciary, environmental, and social safeguards activities and report on the project’s implementation progress and results. Particular attention will be paid to monitoring/evaluation and learning. The project will support developing and maintaining a management information system for results tracking and reporting. The project will support establishing a robust monitoring system to track project activities and measure impacts on productivity, value addition, and animal disease and zoonoses. The project will also integrate data collection to track the project’s contribution to reducing GHG emission intensities of livestock as part of the monitoring system. The project will implement surveys to ensure systematic assessments of implementation experience and lessons learned. Qualitative assessments will also generate knowledge during implementation to make mid-course corrections. This component will finance mid-term review, final evaluation reports, and underlying analytical work. A consultant will lead the preparation of the mid- term review report in Year 3 of project implementation; an independent institution will carry out the final evaluation report. Institutional and implementation arrangements The project will be implemented over a period of five years. The institutional arrangements for implementation will follow the ‘Government Structure’, with the MAFF in the lead as the implementing agency (IA), including the GDAHP, Forest administration (FA), and other relevant technical line departments at the national level and the PDAFF, including the POAHP. The Ministry of Economy and Finance (MEF) will oversee the financial services support. No separate or parallel structures will be created for the project implementation. The MAFF will establish a project implementation team (PIT) which includes experts from relevant technical, administration, procurement, finance, environmental and social standard (ESS), and M&E units of MAFF, grassroots-level animal health service providers GDAHP, and FA and other related MAFF’s line departments, including where relevant for marketing, the Department of Agro-Industry (DAI). Strategic direction and guidance for the management and operation of the project will be provided by a high�level Project Steering Committee chaired by the MAFF. The PIT will coordinate support for day�to�day planning and implementation. The MAFF will draw on the technical expertise and advice of MAFF and other relevant ministries, e.g., the MoE and MoH, to implement zoonotic-related activities. Where and when necessary, the teams will be supported by consultants and/or contract staff. Last-mile services will be provided to farmers largely through PGs, by CAOs and VAHWs. Private sector players will be the primary providers of inputs, technologies, and supplies. Roles, responsibilities, and procedures are detailed in the PIM. 2. Objective of SEP The overall objective of this SEP is to define a program for stakeholder engagement, including public information disclosure and consultation throughout the entire project cycle. The SEP outlines how the project team will communicate with stakeholders and includes a mechanism by which people can raise concerns, provide feedback, or complain about project activities or any activities related to the project. 3 3. Stakeholder identification and analysis 1. 3.1 Methodology In order to meet best practice approaches, the project will apply the following principles for stakeholder engagement: • Openness and lifecycle approach: Public consultations for the project will be arranged during the whole life cycle, carried out in an open manner, free of external manipulation, interference, coercion, or intimidation. • Informed participation and feedback: Information will be provided to and widely distributed among all stakeholders in an appropriate format; opportunities are provided for communicating stakeholder feedback, and for analyzing and addressing comments and concerns. • Inclusiveness and sensitivity: Stakeholder identification is undertaken to support better communications and build effective relationships. The participation process for the projects is inclusive. All stakeholders at all times are encouraged to be involved in the consultation process. Equal access to information is provided to all stakeholders. Sensitivity to stakeholders' needs is the key principle underlying the selection of engagement methods. Special attention is given to vulnerable groups that may be at risk of being left out of project benefits, particularly women, the elderly, persons with disabilities, displaced persons, and migrant workers and communities, and the cultural sensitivities of diverse ethnic groups. • Flexibility: If social distancing, cultural context (for example, particular gender dynamics, indigenous communities), or governance factors (for example, high risk of retaliation) inhibits traditional forms of face-to-face engagement, the methodology should adapt to other forms of engagement, including various forms of internet- or phone-based communication. 2. 3.2. Affected parties and other interested parties1 Affected parties include local communities, community members, and other parties that may be subject to direct impacts from the project in the target provinces. Specifically, the following individuals and groups fall within this category: 1. Farmers who are raising and breeding chickens, pigs, and cattle 2. Producer groups involved in the livestock value chains 3. Agriculture cooperatives (ACs) involved in the livestock value chains 1 For the purposes of effective and tailored engagement, stakeholders of the proposed project can be divided into the following core categories: • Affected Parties: Persons, groups, and other entities within the Project Area of Influence (PAI) that are directly influenced (actually or potentially) by the project and/or have been identified as most susceptible to change associated with the project, and who need to be closely engaged in identifying impacts and their significance, as well as in decision-making on mitigation and management measures. • Other Interested Parties: Individuals/groups/entities that may not experience direct impacts from the Project but who consider or perceive their interests as being affected by the project and/or who could affect the project and the process of its implementation in some way. • Vulnerable Groups: Persons who may be disproportionately impacted or further disadvantaged by the project compared with any other groups due to their vulnerable status and that may require special engagement efforts to ensure their equal representation in the consultation and decision-making process associated with the project. 4 4. Small and Medium Enterprises (SMEs) involved in the livestock value chains (traders/buyers, processors (sausage, pate processor) 5. Input supplier companies and depo stores sell input to livestock farmers 6. Slaughterhouse owner who will get support by upgrading key facilities 7. General Directorate of Animal Health and Production (GDAHP), including Department of Agro- Industry (DAI) of MAFF 8. Provincial Department of Agriculture Forestry and Fisheries (PDAFF), including Provincial Office of Animal Health and Productions (POAHPs) 9. Commune Agriculture Officer (CAOs), veterinary personnel, paraprofessionals and staff such as scientists and laboratory technicians 10. Village Animal Health Workers (VAHW) from both the public and private sectors 11. Zoonotic Technical Working Group (Z-TWG) who will implement collaborative OH approaches 12. Central MAFF, MoH, MEF, MLMUPC, MoC, MoWAstaff involved in implementing and steering committee of the project 13. Wildlife authority staff in implementing the project 14. Forest Administration (FA) staff work with the GDAHP to implement the project 15. CDC staff involved in implementing the project 16. Department of Environment (DoE) staff involved in implementing the project 17. Indigenous communities where project activities are located or to be served by the project 18. Local authorities and community representatives on livestock development 19. Workers involved in upgrading/construction of value chain infrastructure, such as slaughterhouses and market facilities 20. Those affected by the construction/renovation and operation (infectious disease) of slaughterhouses and market facilities, , whether due to noise, traffic, dust, etc. or impacts from workers' camps. The projects' stakeholders also include parties other than the directly affected communities, including. 1. Universities and Think Tank that conduct study or research on livestock development. 2. Development Partners, NGOs or civil society groups at the local and national levels who work on livestock development 3. Private companies, MFI/banks, businesses and service providers on livestock business within the project area, 4. Other government officials 3. 3.3. Disadvantaged/vulnerable individuals or groups Within the project, vulnerable or disadvantaged groups may include but are not limited to the following: 1. Persons with disabilities 2. Elderly people 3. Indigenous peoples (IPs) and Ethnic minorities (Ems) 4. Women headed households 5. The vulnerable and disadvantaged groups like smallholders, and marginalized farmers who depend on livestock-based livelihoods. Vulnerable groups within the communities affected by the project may be added, further confirmed, and consulted through dedicated means, as appropriate. A description of the methods of engagement that will be undertaken by the project is provided in the following sections. 5 4. 3.4. Stakeholder Analysis The list of stakeholders identified above is further described in the following table. Table 1: Stakeholder Analysis Group Characteristics Interest or Concern Proposed Stakeholder Engagement Strategies Affected stakeholders Livestock farmers, Farmers, producer Farmers, pPGs, and AC Selected farmers, PGs, producer groupPGs AC groups, and AC members will form the and AC members were members (include members who are core of project consulted using disadvantaged and raising and breeding beneficiaries. By fieldwork, vulnerable groups) chickens, pigs, and enhancing production telecommunications, cattle in the target techniques, expanding one-on-one interviews, provinces. market access, and focus group upgrading market discussions (FGDs) on Special attention will facilities, and August 21-22 and 28- be given to more implementing better 29, 2023, in remote areas, which is disease and loss Battambang, Kampong also where most of the management, they can Speu, and Tbong disadvantaged and elevate livestock Khmum during the vulnerable groups) productivity, sales, and concept stage to reside. incomes. understand their views, expectations, and Special focus will be on concerns. The Social vulnerable groups to Assessment provides an include in the value analysis and the results chains. of this rapid appraisal. The stakeholder consultation was held on October 27, 2023, to discuss the results of the social assessment and E&S instruments and obtain recommendations for risk and impact mitigation from the project's key stakeholders. After project sites are selected, village level consultations will be held to introduce the project, including a special focus on gender 6 issues, access to farmers from disadvantaged and vulnerable groups, issues concerning indigenous people, and the Grievance Redress Mechanism (GRM). Brochures and presentations will be in language and method accessible to the community. Where there are civil works, will be informed of the timeline before construction/renovatio n. The ESCOP will be presented. If there are workcamps, will be consulted on placement of camps and informed of potential community health, gender, and road safety issues. Livestock farmers will be consulted about violence against children and gender- based violence, including how to report any cases that may arise, whether through the project GRM or through the existing GRM systems. Veterinary personnel, Veterinary personnel, These groups will be Selected Veterinary paraprofessionals and paraprofessionals and funded grant co- personnel, staff, Commune staff, CAOs, VAHWs, financing Livestock paraprofessionals and Agriculture Officer ACs, SMEs, supplier Business Plans and staff, CAOs, VAHWs, (CAOs), VAHWs, ACs, companies and depo business start-up kits ACs, SMEs, supplier SMEs, supplier stores, and at the grassroots level. companies and depo companies and depo slaughterhouse owners They also benefit from stores, and stores, and who are involved in the project by the slaughterhouse owners slaughterhouse owners livestock value chains improvement of were consulted using in the target provinces. production fieldwork, 7 techniques, market telecommunications, Special attention will facilities, IECs, training, one-on-one interviews, be given to more laboratory access, and focus group remote areas, which is andanimal health discussions (FGDs) on also where most of the related activities. August 21-22 and 28- disadvantaged and 29, 2023, in vulnerable groups) Battambang, Kampong reside. Speu, and Tbong Khmum during the concept stage to understand their views, expectations, and concerns. The Social Assessment provides an analysis and the results of this rapid appraisal. The stakeholder consultation was held on October 27, 2023, to discuss the results of the social assessment and E&S instruments and obtain recommendations for risk and impact mitigation from the project's key stakeholders. Separate consultations will be held on violence against children and gender-based violence, including how to report any cases. PDAFF, POAHPs, DAI, PDAFF, POAHPs, DAI, These groups will deal Selected POAHPs, GDAHP, Z-TWG, GDAHP, Z-TWG, with policy, legal, and GDAHP, Z-TWG, Central Central staff of MAFF, Central staff of MAFF, regulatory framework staff of MAFF, MoH, MoH, MEF, MLMUPC, MoH, MEF, MLMUPC, issues/decisions. They MEF, MLMUPC, MoC, MoC, MoWA involve in MoC, MoWA involve in also benefit from the MoWA involve in implememtation and implememtation and project by the implememtation and steering committee of steering committee of improvement of steering committee of the project , and local the project, and local production the project, and local authorities and authorities and techniques, IECs, authorities and community community training, laboratory community representatives representatives who access, animal health representatives were are responsible for and related activities, consulted using 8 directly involved in project fieldwork, project implementation and telecommunications, implementation. management and one-on-one interviews, monitoring and and focus group Special attention will evaluation. discussions (FGDs) on be given to more August 21-22 and 28- remote areas, which is 29, 2023, in also where most of the Battambang, Kampong disadvantaged and Speu, and Tbong vulnerable groups) Khmum during the reside. concept stage to understand their views, expectations, and concerns. The Social Assessment provides an analysis and the results of this rapid appraisal. The stakeholder consultation was held on October 27, 2023, to discuss the results of the social assessment and E&S instruments and obtain recommendations for risk and impact mitigation from the project's key stakeholders. Construction Workers Workers involved in Construction workers Training will be needed the will be hired for: on ESCOP, social and construction/upgrading environmental of slaughterhouses and Construction/upgradin standards, labor market facilities. g of slaughterhouses management procedures, OHS, labor construction/upgradin rights and the grievance g of marketplaces redress mechanism for workers, community relations, and GBV/SEA/SH, with Production of quality special training if standards and working in or with IP procedures for communities. infrastructure upgrade People affected by Those affected by Affected by the civil Consultations to be construction/renovatio construction/renovatio works such as held in communities n activities n activities (such as construction/ where civil works will 9 pollution, noise, upgrading of take place, as well as increased traffic, and slaughterhouses and any other communities workers’ camps) market facilities. possibly affected (such as neighboring communities). Interested Stakeholders Development Partners Development Partners, Development partners Invite to the and NGOs civil society NGOs or civil society and NGOs civil society stakeholder groups at the local and supporting livestock consultation workshop national levels who development and to provincial and work on livestock programs, as well as district level development working with IPs and consultations in areas EMs, to assure where they work. congruence with their programs. Media (national and All forms of media Interest in national Invite to national, local) development, provincial and district livestock and level consultations as agriculture, etc. appropriate. Able to influence public opinion at national and local levels Universities and Think Universities and Think Conduct study or Invite to national, Tanks Tank that conduct research on livestock provincial and district study or research on development. level consultations as livestock development. appropriate. Private companies, Private companies, Conduct business and Invite to national, MFI/banks, businesses MFI/banks, businesses provide service related provincial and district and service providers and service providers to livestock in the level consultations as in the livestock on livestock business project area appropriate. business within the project area Source: author's preparation 4. Stakeholder Engagement Program 5. 4.1. Summary of stakeholder engagement done during project preparation During project preparation, the national level public consultation meeting was conducted at GDAHP to inform the purposes, nature and scale of the project and its components, including potential risks and impacts to local communities from an environmental and social perspective. Representatives of affected, interested, and vulnerable parties were invited to discuss and provide feedback in the meeting. Refer to Annex Table 1 for details. The environmental and social reports and plans were disclosed through the project website on (link) (to be updated). Feedback Results and findings from the stakeholder consultation were used to validate the key issues and mitigation measures in project design, and were taken into account by GDAHP. A summary 10 of the main recommendations received and integrated into the Stakeholder Engagement Plan is provided in Annex 7. 6. 4.2. Summary of project stakeholder needs and methods, tools, and techniques for stakeholder engagement Different engagement methods are proposed and cover different stakeholder needs as stated below: (i) site visits, (ii) one-on-one interviews, (iii) focus group meetings/discussions, (iv) consultations, and (v) information and communication technologies (ICTs). Site visits provided an opportunity for stakeholders to meet and interact with the project-affected, interested, and vulnerable parties. This could help to build relationships and trust and to promote collaboration and communication. One-on-one interviews. The interviews were conducted at both the national and community levels. To better understand the current livestock production and challenges in chicken, pig, and cow, the interviews with GDAHPs, POAHPs, AC leaders, input supplier/depo store owners, traders, village chiefs, IP leaders, VAHW and farmers. These interviews helped identify the project's likely risks and impacts on farmer VGs and propose mitigation measures. The interviews were conducted using semi-structured questionnaires to guide the discussion meetings. Focus group discussions (FGDs). To understand the current state of livestock production in the community, FGDs were conducted with representatives from groups of chicken, pig, and cow farmers, as well as members of the AC livestock production team. At the beginning of each FGD, an appropriate introduction about the objectives of the study and the need for participant consent was given. This helped to build trust between the community and the study team, dispel any unrealistic expectations from the participants, and ensure that the team was engaging with the right participants. Stakeholder consultation. The stakeholder consultation at the national level was conducted to consult with key stakeholders and validate the key issues and mitigation measures in project design. In recognition of VGs, the consultation obtained informed participation and feedback. Information was provided to and widely distributed among all stakeholders appropriately. Opportunities were provided for communicating stakeholder feedback and analyzing and addressing comments and concerns. ICTs were used to improve stakeholder engagement in a number of ways. According to the social assessment report, Facebook and Telegram were friendly use in the community. 7. 4.3. Stakeholder engagement plan SEP will follow the specific steps of the project, including prior to the World Bank Appraisal, Project Implementation, and Project Closure and need to be updated following the stakeholder consultation. Table 2: SEP through the project cycle Project Stage Estimated Topic of Method Target Responsibilities Date/Time Consultation/ Used Stakeholders Period Message 11 Prior to the From July 31 Social ICTs/ Phone Affected GDAHP World Bank 2023 to mid- Assessment of people Appraisal November 2024 the Project Site visits (elderly Environmental people, and Social Unit The One-on-one ethnic (ESU) environmental interview minorities (IP and social group), instruments: FGDs women- ESMF, SEP, headed including GRM Stakeholder households, consultation2 disabled people, and the smallholder farmers) and other affected and interested parties as appropriate. Project After the Public ICTs/ Affected GDAHP Implementation selection of the Information Phone/email people target value Booklets of chains and livestock Consultation/ Environmental specific sites training with Farmers and Social Unit EICs/Posters farmers and (ESU) Brochures on VAHWs and training project VAHWs opportunities workers and for farmers, staff at VAHWs, and village, Project project commune, workers and workers district, and staff province levels During the ESCOPs, ICTs/ Local GDAHP planning of civil Screening Phone/email communities works and Forms, LMP, where civil continuing until workers' Local works will be Environmental completion of all GRM, and Consultations carried out and Social Unit market facilities, other relevant (ESU), assisted Training for Other slaughterhouses, E&S by other Contractors communities and documents relevant project affected by infrastructure (such as staff upgrade GBV/SEA/SH 2 Please find detailed stakeholder consultation concept note, materials, and summary report in annexes 2-7 12 prevention Training for the civil plans) workers works Contractors Project Contractors website Workers Other interested parties Monitoring Monitoring ICTs/ MAFF, WB, GDAHP, MAFF reports reports Phone/email and other interested Local parties Environmental consultations and Social Unit Provincial (ESU), Project and District Project Management Officers website Team Project Closure Project closure Project ICTs/ MAFF, WB, GDAHP, MAFF date completion Phone/email and other report interested Local parties Environmental consultations and Social Unit Provincial (ESU), Project and District Project Management Officers website Team Information will be disclosed to stakeholders throughout the project's lifecycle. This information will include the SEP, relevant E&S documents, Grievance Mechanism (GM) procedures, project orientation materials, and monitoring reports. Information will be disclosed through the project website, consultation meetings, information leaflets and brochures, and separate focus group meetings with vulnerable groups. Both English and Khmer languages will be used to disclose information following the feedback from stakeholder consultation meeting. 8. 4.4. Reporting back to stakeholders Stakeholders will be kept informed as the project develops, including reporting on project environmental and social performance, implementation of the stakeholder engagement plan and Grievance Redress Mechanism, and the project's overall implementation progress. 5. Resources and Responsibilities for implementing stakeholder engagement activities 9. 5.1. Resources The GDAHP of MAFF will be in charge of stakeholder engagement activities. 13 The budget for the SEP is estimated around 72,000 USD annually and is included in project component 3: Project Management, Monitoring, Evaluation, and Learning. The budget will be indicated in the annual working plan budget (AWPB). Table 3: Estimated SEP annual budget plan Budget Category Quantity Unit Costs Times/Years Total Costs Remarks 1. Estimated staff salaries and related expenses 1a. communications consultant 1 300 20 6,000 Annual 1b. travel costs for staff 4 150 12 7,200 Annual 1c. salaries for Community Liaison Officer 1 600 12 7,200 Annual 2. Events 2a. organization of focus groups 1 600 12 7,200 Annual 3. Communication campaigns 3a. posters, flyers 2,000 1.5 1 3,000 Annual 3b. social media campaign 1 300 12 3,600 Annual 4. Trainings 4a. training on social/environmental 1 500 2 issues for PIT and contractor staff 1,000 Annual 4b. training on gender-based violence (GBV) for Project Implementing Team 1 500 2 (PIT) and contractor staff 1,000 Annual 5. Beneficiary surveys 5a. mid-project perception survey 1 10,000 1 10,000 Mid-project 5b. end-of-project perception survey 1 15,000 1 15,000 End -project 6. Grievance Mechanism 6a. training of GM committees 3 1,000 2 6,000 Annual 6b. suggestion boxes in villages 60 5 1 300 One time 6c. GM communication materials 60 100 1 3,000 One time 7. Other expenses 7a. Stationaries 3 500 1 1,500 Annual TOTAL STAKEHOLDER ENGAGEMENT BUDGET: 72,000 Annual Note: • Salary costs can be indicative. • Beneficiary surveys are a one-time cost only • GRM materials and boxes are a one-time cost only 14 10. 5.2. Management functions and responsibilities The entities responsible for carrying out stakeholder engagement activities are the Project Director (PD), the Project Manager (PM), and the Environment and Social Unit (ESU), GDAHP of MAFF. The stakeholder engagement activities will be documented throughout the project life cycle. 6. Grievance Redress Mechanism (GRM) The main objective of the GRM is to assist in resolving complaints and grievances in a timely, effective, and efficient manner that satisfies all parties involved. 11. 6.1. Description of GRM The project will implement GRM with specific steps such as 1) GRM implementation structure, 2) grievance uptake, 3) Sorting and processing, 4) acknowledgment and follow-up, 5) verification, investigation, and action, 6) monitoring and evaluation, 7) Provision of feedback, 8) GRM training, finally 9) If relevant, payment of reparations following complaint resolution. Table 4: GRM of the project Step Description of Process Time Frame Responsibility GRM The GRM of the CILVCP will be established at Project design Local grievance implementation the national, provincial, and local levels. and planning focal points, structure stage GRM committee, PIT, PD, PM, and ESU of the CILVCP Grievance uptake Grievances can be submitted via the Project Local grievance following channels: implementatio focal points • Dedicated Telephone/Short Message to n reach the GRM • Dedicated Email to reach the GRM • Letter to grievance focal points at local facilities • Complaint form to be lodged via any of the above channels • Walk-ins may register a complaint in a grievance logbook at a facility or suggestion box Sorting and Any complaint received is forwarded to local Upon receipt of Local grievance processing grievance focal points, logged in a complaint the complaint focal points log book, and categorized such as (i) request for information, (ii) feedback/suggestions, (iii) complaint/Grievance, etc. 15 Step Description of Process Time Frame Responsibility Acknowledgment Receipt of the grievance is acknowledged to Within 2 days Local grievance and follow-up the complainant either in writing or orally of receipt focal points (with documentation of the oral communication). Verification, Investigation of the complaint is led by Within 10 The Complaint investigation, and persons or authorities designated under the working days Committee is action Project's Grievance Redress Mechanism. A composed of proposed resolution is formulated either in local grievance writing or orally (with documentation of the focal points, oral communication). PIT, PD, PM, and ESU Monitoring and Data on complaints are collected in GRM Monthly Local grievance evaluation logbooks and reported to ESU every month. focal points Provision of Feedback from complainants regarding their Monthly Local grievance feedback satisfaction with complaint resolution is focal points collected in the case documentation. GRM training Training needs for local grievance focal Simi-annual ESU of the points, complaint committees, staff CILVCP consultants, contractors, and supervision consultants are provided twice a year. If relevant, payment Describe how reparations will be handled, Monthly ESU of the of reparations including amounts, recipients, etc. These CILVCP following complaint will be documented in the case resolution documentation. The GRM will provide an appeal process if the complainant is not satisfied with the proposed resolution of the complaint. Once all possible means to resolve the complaint have been proposed and if the complainant is still not satisfied, then they should be advised of their right to legal recourse. When relevant, the project will have other measures in place to handle sensitive and confidential complaints, including those related to Sexual Exploitation and Abuse/Harassment (SEA/SH) in line with the World Bank ESF Good Practice Note on SEA/SH. There will be a specific GRM for project workers. This considers culturally appropriate ways of handling the concerns of direct and contracted workers. The Labor GRM will be described in detail in the Labor Management Procedures (LMP). The World Bank and the Recipientdo not tolerate reprisals and retaliation against project stakeholders who share their views about Bank-financed projects. 16 7. Monitoring and Reporting 12. 7.1. Summary of how SEP implementation will be monitored and reported Implementation of the Stakeholder Engagement Plan will be the responsibility of the CILVCP Project Director (PD), Project Manager (PM) and Environment and Social Unit (ESUs). They will guide the process of stakeholder engagement throughout the preparation and implementation of the CILVCP. The ESUs, under the guidance of the PD/PM and with the support of qualified Environmental and Social consultants, will be responsible for: • Leading, or supervising, consultations, as per the SEP; • Leading, or supervising, the disclosure of information, as per the SEP; • Reporting on grievance resolution, as per the SEP; • Review monthly monitoring reports provided by contractors and/or consultants; • Regularly reporting to the Project Director. Stakeholder engagement should be periodically evaluated by the project in line with overall monitoring and other relevant project documents. The project will strive to include project stakeholders in monitoring activities. 13. 7.2. Reporting back to stakeholder groups The SEP will be periodically revised and updated as necessary in the course of project implementation. Quarterly summaries and internal reports on public grievances, inquiries, and related incidents, together with the status of implementation of associated corrective/preventive actions, will be collated by responsible staff and referred to the senior management of the project. The quarterly summaries will provide a mechanism for assessing both the number and nature of complaints and requests for information, along with the project's ability to address those in a timely and effective manner. Information on public engagement activities undertaken by the project during the year may be conveyed to the stakeholders in various ways: ICTs, field visits, one-to-one interviews/meetings, group discussions and consultation workshops. 17 Annexes These can include: - Records of meetings or consultations (see table 1) - Visual summaries such as stakeholder mapping or stakeholder diagrams - Grievance submission form, etc. 1. Records of meetings or consultations Table 1. Template to Capture Consultation Minutes Stakeholder Dates of Summary of Response of Project Follow-up Timetable/ (Group or Consultations Feedback Implementation Action(s)/Next Date to Individual) Team Steps Complete Follow-up Action(s) 2. Stakeholder consultations STAKEHOLDER CONSULTATION WORKSHOP CONCEPT NOTE Cambodia Inclusive Livestock Value Chains Project (P180535) Location: Phnom Penh Date: October 27 2023 I. BRIEF PROJECT BACKGROUND 1. The World Bank is a long-standing development partner of the Royal Government of Cambodia (RGC). With a grant of $20 million from the Global Agriculture and Food Security Program (GAFSP), the World Bank is supporting the General Directorate of Animal Health and Production (GDAHP) /Ministry of Agriculture, Forestry and Fisheries (MAFF), to prepare a new project, the Cambodia Inclusive Livestock Value Chains Project (CILVCP). 2. The Project Development Objective is to sustainably improve livestock-based livelihoods and strengthen animal health services in target project locations. 3. The project covers three provinces in Cambodia: Battambang, Tboung Khmum, and Kampong Speu. Tboung Khmum and Battambong provinces are located along the country's borders with Thailand and Vietnam, respectively, providing early warning signs to the rest of the country against significant disease outbreaks. Kampong Speu has a large livestock population and major animal trade activities, 18 making it a high-risk area for diseases. Besides, these provinces are home to indigenous people (IP) and ethnic groups, such as Cham and Suoy. 4. At the same time, the CILVCP would empower disadvantaged and rural poor communities, including indigenous peoples and women. Poverty and vulnerability will be considered as eligibility criteria for selecting project beneficiaries. Around 30,000 direct beneficiaries will include farmers, staff of GDAHP, POAHP, MoH, MoE, VAHWs, CAOs, traders, and agribusinesses, with 40 percent being female. 5. The CILVCP comprises three components: Promote Inclusive Livestock Value Chains; Enhance Animal Production and Health Services; and Project Management, Monitoring, Evaluation, and Learning. 6. The CILVCP aligned with the priorities in the World Bank’s Cambodia Country Partnership Framework (CPF) FY19-23 (Report No. 136500-KH, 2019). II. Rationale and Objectives Stakeholder Consultation 7. The stakeholder consultation at the national level was conducted to consult with key stakeholders and validate the key issues and mitigation measures in project design. In recognition of vulnerable groups (VGs), the consultation will obtain informed participation and feedback. Information was provided to and widely distributed among all stakeholders appropriately. Opportunities were provided for communicating stakeholder feedback and analyzing and addressing comments and concerns. These will help: - To establish a systematic approach to stakeholder engagement that will help GDAHP identify stakeholders and build and maintain a constructive relationship with them, in particular project- affected parties. - To assess the level of stakeholder interest and support for the project and to enable stakeholders’ views to be taken into account in project design and environmental and social performance. - To promote and provide means for effective and inclusive engagement with project-affected parties throughout the project life cycle on issues that could potentially affect them. - To ensure that appropriate project information on environmental and social risks and impacts is disclosed to stakeholders in a timely, understandable, accessible and appropriate manner and format. - To provide project-affected parties with accessible and inclusive means to raise issues and grievances, and allow Recipient to respond to and manage such grievances. III. Agenda 8. The agenda is tabled below. October 27 2023 1 8:00 –8:30 Registration GDAHP 2 8:30 – 9:00 Opening remark GDAHP/WorldBank 3 9:00 – 9:30 Project design presentation GDAHP/Consultants 9:30 – 9:45 Coffee Break 9:45 – 10:00 Project environmental and social risk assessment and GDAHP/Consultants 4 recommendation 19 10:00 – 10:30 Environmental and Social risk management and GDAHP/Consultants 5 instruments 10:30 – 11:45 I. Key Project Components and Implementation GDAHP/Consultants II. Consultation with stakeholders on key issues 6 and mitigation measures in project design - Group discussion (by themes) - Collecting feedback 7 11:45-12:00 Closing remark WorldBank IV. Logistic Arrangements 9. The logistics for the stakeholder consultation workshop and arrangements were facilitated by GDAHP in coordination with the consultant team. V. Consultation Method 10. The consultation was conducted physically, with the presentation of project design presentation, project environmental and social risk, and environmental and social risk management and instruments. The presentation was in KHMER, with both delivery and PowerPoint materials. 11. Environmental and social PowerPoint will be screened and advised for quality and appropriate content from the environmental and social specialist. 12. Consultation with stakeholders on key issues and mitigation measures in project design was divided by group due to project themes: - Unstable price of livestock and high input costs; - Animal diseases and lack of veterinary care and training; - Concerns about health and safety; - Waste management, logistics and transportation of animals, and community, health and safety; - Information, education, and communication (IEC) materials; - The inclusion of VGs (IP, smallholder farmers, disabled, and women's household heads) in livestock production; - Gender issues and child abuses; Grievance Redress Mechanisms (GRM); and - Information and Communications Technology (ICT) access. VI. Participants 13. A total of 60 participants, including affected, interested, and vulnerable or disadvantaged parties from Phnom Penh, Battambang, Kampong Speu, and Tbong Khmum, participated in the consultation workshop. The table below provides a detailed breakdown of the participants. N Participants Engagement Institution Province Persons 1 GDAHP staff who are Affected parties GDAHP of Phnom 10 responsible for the CILVCP MAFF Penh project 2 Center for Disease Control Affected parties CDC of MoH Phnom 5 (CDC) staff who are Penh 20 responsible for the CILVCP project 3 Department of Environment Affected parties DoE of MoE Phnom 5 (DoE) staff who are Penh responsible for the CILVCP project 4 World Bank staff who are Affected parties WB Phnom 5 responsible for the CILVCP Penh project 5 Food and Agriculture Interested parties NGO Phnom 1 Organization (FAO) Penh 6 World Health Organization Interested parties NGO Phnom 1 (WHO) Penh 7 AVSF - Agronome et Interested parties NGO Phnom 1 Vétérinaires Sans Frontières Penh 8 CP Cambodia Co., Ltd. Interested parties Private Phnom 1 sector/ Penh Market actor 9 Livestock Association Interested parties Market actor Phnom 1 Penh 10 Director of Provincial Affected parties PDAFF of Battambang 1 Department of Agriculture, MAFF Forestry and Fishery 11 Chief of Provincial Office of Affected parties POAHP of Battambang 1 Animal Health and Productions MAFF 12 Chief of Forestry Affected parties FA of MAFF Battambang 1 Administration Cantonment 13 Vet drug and animal feed shop Affected parties Market actor Battambang 1 owner 14 Slaughterhouse owner Affected parties Market actor Battambang 1 15 Village Animal Health Workers Affected parties Market actor Battambang 2 16 Agriculture cooperatives Affected, vulnerable Target Battambang 3 AC/Producer Group/Livestock and disadvantaged beneficiaries Farmer parties 17 Director of Provincial Affected parties PDAFF of Kampong 1 Department of Agriculture, MAFF Spue Forestry and Fishery 18 Chief of Provincial Office of Affected parties POAHP of Kampong 1 Animal Health and Productions MAFF Spue 19 Chief of Forestry Affected parties FA of MAFF Kampong 1 Administration Cantonment Spue 20 Vet drug and feed shop owner Affected parties Market actor Kampong 1 Spue 21 Slaughterhouse owner Affected parties Market actor Kampong 1 Spue 21 22 Village Animal Health Workers Affected parties Market actor Kampong 2 Spue 23 Agriculture cooperatives Affected, vulnerable Target Kampong 3 AC/Producer Group/Livestock and disadvantaged beneficiaries Spue Farmer parties 24 Director of Provincial Affected parties PDAFF of Tbong 1 Department of Agriculture, MAFF Khmum Forestry and Fishery 25 Chief of Provincial Office of Affected parties POAHP of Tbong 1 Animal Health and Productions MAFF Khmum 26 Chief of Forestry Affected parties FA of MAFF Tbong 1 Administration Cantonment Khmum 27 Vet drug and animal shop Affected parties Market actor Tbong 1 owner Khmum 28 Slaughterhouse owner Affected parties Market actor Tbong 1 Khmum 29 Village Animal Health Workers Affected parties Market actor Tbong 2 Khmum 30 Agriculture cooperatives Affected, vulnerable Target Tbong 3 AC/Producer Group/Livestock and disadvantaged beneficiaries Khmum Farmer parties VII. Venue 14. The workshop venue will be provided by the General Directorate of Animal Health and Production. 22 VIII. Invitation letter for the workshop 23 3. Stakeholder consultation material: project design 24 25 26 4. Stakeholder consultations material: social assessment 27 28 29 30 5. Stakeholder consultations material: environmental and social risk management 31 32 33 34 6. Stakeholder consultations material: stakeholder engagement plan 35 7. Summary Report Consultation workshop on CILVCP Date: October 27, 2023 The consultation workshop conducted at GDAHP meeting hall and chaired by Dr. Sorn San, Deputy Director General of GDAHP and participated by 59 participants including 8 females from GDAHP, 3 consultants from World Bank, CDC of MoH, DGSE of MoE, the development partners and the stakeholders from the 3 target provinces (Battambang, Kampong Spue and Thbong Khmum provinces). The objective of the workshop is to seek more possible inputs from the stakeholders and related development partners for developing a good project implementation manual. During the workshop, the project preparation, the guideline and the field assessment on the environment and social safeguard were presented by the project team of GDAHP and the consultants from the World Bank. The participants were divided into four groups regarding their target areas (group1: the participants from Battambang, Group2: Kampong Spue, Group3: Thbong Khmum and Group4: the participants from the multisectoral ministries) to discuss on livestock value chains, its local potential market and critical infective diseases in their location. The group4 encouraged to discuss on the communication issues and possibilities for intervention. The online panel was applied, so that the other relevant partners and stakeholders could join the meeting and provide their comments as well as possible. The following are the findings from the workshop: During opening remake, Dr. Sorn San stated that the project proposal submitted to WB in 2022 and the proposal was selected as 4th champion with USD25 million, but finally the GAFSP project management team decided the Concept Note for USD 20 million as grant fund. We planned to submit Project Implementation Manual to WB in November, 2023 and hoped the project implementation can be approved and commenced in 2024. After that, Mr. Ho Bunyeth, a Project Manager (nominated for the project preparation phase) presented Project Implementation design that will be submitted to the project steering committees for the final approval. There was no question after presentation. Then Mr. Sam Mai, Deputy Director of Legislation and Extension Department presented the findings on Social and Environmental Safeguard feasibility study during field visit in the target provinces in August, 2023. Based the presentation, Mr. Pen Sitha, Provincial Office Animal Health and Production in Battambong suggested to add three more diseases including FMD, Brucellosis and Pasteurellosis which had been impacting to community economic too. Project should build and select more VAHWs because previous VAHWs became old and some passed away. So we need more active VAHWs to support the community especially during diseases outbreak or vaccination campaigns. Mr. Heng Piseth, PDAFF director also suggested to select more VAHWs who will provide field monitoring support on Good Animal Husbandry Practice (GAHP) and build capacity on meat processing technique to community. As Royal Government of Cambodia will establish commune agriculture extension agents so VAHW should be engaged because they can help animal producers when they are facing disease challenges. Project should support the smallholder farmers by creating job opportunity to involve in the livestock value chains. During plenary discussion, the key issues and comments were raised for the project team’s consideration such as the animal welfare and Environmental Code and feasibilities study should be included in the project implementation manual. Some key words such Agriculture cooperative need to be properly translated in the local language. 36 Finally, the participants were divided into three groups by province to discuss on the 3 key issues such as 1/. current animal live weight price and animal product in market, 2/. endemic animal diseases and zoonosis, 3/. Health and safety, 4/. Waste management , and 5/. Communication in each target province. The participants at National level were facilitated to discuss on the constraints and possibilities of the communication and cooperation among the stakeholders relating to the disease management. Key issues Recommendations Price of livestock and high input The following project design, the project should: costs 1. Develop inclusive value chains by promoting contract farming arrangements and partnerships between agricultural cooperatives (ACs) and small and medium-sized enterprises (SMEs). 2. Support the institutional strengthening of existing producer groups or ACs. 3. Facilitate the establishment of new ACs. 4. Provide in-kind support for the implementation of a breeding program to improve the quality of the animal stock. 5. Improve livestock productivity through enhanced extension services on animal raising and by supporting the production of high-quality fodder and other animal feeds. 6. Upgrade key infrastructure such as slaughterhouses and market facilities for the benefit of livestock farmers. Animal diseases To strengthen animal health services, the project should: 1. Capacity building: Equip veterinary services, particularly GDAPH and POAHPs, with enhanced skills in risk assessment and communication. 2. Comprehensive training: Provide capacity building opportunities for various stakeholders across the public and private sectors, including veterinary personnel, paraprofessionals, scientists, laboratory technicians, and VAHWs. 3. Expanding the workforce: Prioritize the recruitment of additional VAHWs, with a specific emphasis on increasing female representation in this vital role., Health and safety The project should: 1. Support the ongoing risk assessment of animal diseases. 2. Facilitate consultations, workshops, and studies to develop comprehensive cross-sectoral plans for mitigating zoonoses. 3. Provide training programs to enhance the capabilities of relevant personnel in zoonotic disease prevention and control. 37 Waste management The project should: 1. Introduce of simple, cost-effective biogas technologies for animal 2. Provide capacity building for farmers on managing animal wastes and wastewater from animal production This training should cover topics such as: • The different types of animal waste and their environmental impacts • How to properly store and manage animal waste • How to use biogas technologies • The benefits of using biogas Information, education, and 1. IEC materials should be translated into Khmer, including communication (IEC) leaflets, feed bags, vaccine/medicine boxes, and billboards. 2. The GDAHP technical team should verify all technical content and language used in the IEC materials. 3. Develop other formats, such as videos, audiobooks, and pictures, for individuals who cannot read. These formats can effectively communicate crucial information about animal health and production to this population group. All the inputs from the working group were collected by GDAHP team and shared to the Consultant team to coordinate in the project implementation manual. Phnom Penh, 02 November, 2023 Prepared by: Ho Bunyeth Project Manager General Directorate of Animal Health and Production 38 39