FOR OFFICIAL USE ONLY Report No: PP00014 INTERNATIONAL DEVELOPMENT ASSOCIATION PROJECT PAPER ON A PROPOSED ADDITIONAL GRANT IN THE AMOUNT OF US$4,821,650 TO THE KINGDOM OF CAMBODIA FOR A CAMBODIA HEALTH EQUITY AND QUALITY IMPROVEMENT PROJECT - PHASE 2 {December 5, 2024} Health, Nutrition, and Population East Asia and Pacific Region This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank authorization. CURRENCY EQUIVALENTS (Exchange Rate Effective July 31, 2024) Currency Unit = Cambodia Riel (KHR) US$1 = KHR 4,107.96 FISCAL YEAR January 1 - December 31 Regional Vice President: Manuela V. Ferro Regional Director: Alberto Rodriguez Country Director: Mariam J. Sherman Practice Manager: Caryn Bredenkamp Task Team Leaders: Ha Thi Hong Nguyen, Nareth Ly ABBREVIATIONS AND ACRONYMS AAR After-Action Review IVA Independent Validation Agent ACM Asbestos-Containing Material IVT Independent Validation Team AF Additional Financing JEE Joint External Evaluation AM Accountability Mechanism KfW Kreditanstalt für Wiederaufbau (German Development Bank) AMR Antimicrobial Resistance M&E Monitoring and Evaluation AOP Annual Operational Plan MAFF Ministry of Agriculture, Fishery and Forestry DA Designated Account MDTF Multi-Donor Trust Fund DCDC Department of Communicable Disease MEF Ministry of Economy and Finance Control CCS&T Cervical Cancer Screening and Treatment MOH Ministry of Health CERC Contingent Emergency Response MSS Multisource Surveillance Component CNP Cambodia Nutrition Project MTR Midterm Review CPF Country Partnership Framework NCD Noncommunicable Disease D&D Decentralization and De-concentration NDC Nationally Determined Contribution DBF Department of Budget and Finance NIPH National Institute of Public Health DHS Department of Hospital Service NPCA National Payment Certification Agency DHS&T Diabetes and Hypertension Screening NPHL Network of Public Health Laboratory and Treatment DPHI Department of Planning and Health NQEMTs- National Quality Enhancement Monitoring Tools Information II Phase 2 EAR Early-Action Review NSSF National Social Security Fund EID Emerging Infectious Disease OD Operational District ERP Emergency Response Service OHS Occupational Health and Safety ESCP Environment and Social Commitment OH-RRT One Health-Rapid Response Team Plan ESF Environmental and Social Framework OOP Out of Pocket ESMF Environmental and Social Management OPD Outpatient Department Framework ESRC Environmental and Social Risk PBC Performance-Based Condition Classification ESS Environmental and Social Standards PCA Payment Certification Agency FAO Food and Agriculture Organization of the PCR Polymerase Chain Reaction United Nations GBV Gender-Based Violence PDO Project Development Objective GESI Gender Equality and Social Inclusion PF Pandemic Fund GFF Global Financing Facility PHD Provincial Health Department GIIP Good International Industry Practices PMD Preventive Medicine Department GLLP Global Laboratory Leadership Program PMRS Patient Management and Registration System GMAG Gender Mainstreaming Action Group POE Point of Entry GRM Grievance Redress Mechanism POM Project Operating Manual GRS Grievance Redress Service PPR Prevention, Preparedness, and Response HC Health Center QAO Quality Assurance Office HCF Health Care Facility QIWG Quality Improvement Working Group HCW Health Care Waste RGC Royal Government of Cambodia HCWM Health Care Waste Management RH Referral Hospital HEF Health Equity Fund SDG Service Delivery Grant HEIS Hands-on Expanded Implementation SEP Stakeholder Engagement Plan Support HEQIP-II Health Equity and Quality Improvement SOP Standard Operating Procedure Project Phase 2 HF Health Facility STEP Systematic Tracking of Exchanges in Procurement HLO High-Level Outcome TA Technical Assistance HNP Health, Nutrition, and Population TAD Transboundary Animal Diseases ICT Information and Communication TF Trust Fund Technology IDA International Development Association TOR Terms of Reference IEC Information, Education, and TOT Training of Trainers Communication IFR Interim Financial Report UHC Universal Health Coverage IPD Inpatient Department USCDC United States Center for Disease Control and Prevention IPF Investment Project Financing WHO World Health Organization IRI Intermediate Results Indicator TABLE OF CONTENTS I. BACKGROUND AND RATIONALE FOR ADDITIONAL FINANCING ........................................................................... 1 II. DESCRIPTION OF ADDITIONAL FINANCING............................................................................................................ 4 III. KEY RISKS .............................................................................................................................................................. 10 IV. APPRAISAL SUMMARY ......................................................................................................................................... 11 VI. PROPOSED CHANGES ........................................................................................................................................... 14 VII. DETAILED CHANGE(S) ........................................................................................................................................... 15 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER @#&OPS~Doctype~OPS^dynamics@afaprbasicdata#doctemplate OPERATION INFORMATION BASIC DATA - MAIN Product Information - Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) Operation ID Product/Financing Instrument P173368 Investment Project Financing (IPF) Task Team Leaders Ha Thi Hong Nguyen, Nareth Ly Beneficiary Country/Countries Geographical Identifier Cambodia Cambodia Requesting Unit Responsible Unit EAVCL (5185) HEAH2 (10560) Approval Date Closing Date 10-Mar-2022 31-Dec-2027 Practice Area (Lead) Approval Fiscal year Health, Nutrition & Population 2022 Environmental and Social Risk Classification (ESRC) Substantial Is there collaboration between Bank and IFC? No Implementing Agency Ministry of Health, National Payment Certification Agency IMPLEMENTATION MODALITIES – MAIN Situations of Urgent Need of Assistance or Capacity Constraints [ ] Fragile State(s) [ ] Fragile within a non-fragile Country [ ] Small State(s) [ ] Conflict [ ] Responding to Natural or Man-made Disaster i The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Other Situations [ ] Financial Intermediaries (FI) [ ] Series of Projects (SOP) [✓] Performance-Based Conditions (PBCs) [✓] Contingent Emergency Response Component (CERC) [ ] Alternative Procurement Arrangements (APA) [ ] Hands-on Expanded Implementation Support (HEIS) @#&OPS~Doctype~OPS^dynamics@afaproperationstatus#doctemplate OPERATION STATUS Development Objective (DO) Current Development Objective (Approved as part of Additional Financing package on 05-Dec-2024) The PDO is to improve equitable utilization of quality health services, to strengthen capacity for health emergency prevention, preparedness, and response, and to provide immediate and effective response in case of an Eligible Crisis or Emergency in the Kingdom of Cambodia. Key Information from Last ISR Operation Ratings NAME IMPLEMENTATION LAST ISR RATINGS 13-Jan-2023 07-Jul-2023 16-Jan-2024 22-Mar-2024 03-Oct-2024 Progress towards ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately achievement of Satisfactory Satisfactory Satisfactory Satisfactory Satisfactory PDO Overall ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately Implementation Satisfactory Satisfactory Satisfactory Satisfactory Satisfactory Progress (IP) Overall Risk ⚫ Substantial ⚫ Substantial ⚫ Substantial ⚫ Substantial ⚫ Substantial Overall ESS ⚫ ⚫ ⚫ ⚫ ⚫ Moderately Performance Satisfactory Financial ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately Management Satisfactory Satisfactory Satisfactory Satisfactory Satisfactory Project ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately Management Satisfactory Satisfactory Satisfactory Satisfactory Unsatisfactory Procurement ⚫ Satisfactory ⚫ Moderately ⚫ Moderately ⚫ Moderately ⚫ Moderately Satisfactory Satisfactory Satisfactory Unsatisfactory Monitoring and ⚫ Satisfactory ⚫ Satisfactory ⚫ Satisfactory ⚫ Satisfactory ⚫ Satisfactory Evaluation ii The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Disbursement Summary (in USD million) Source of Funds Net Commitment Disbursed Undisbursed % Disbursed IBRD -- -- -- 0 IDA 52.02 18.26 33.67 35.16 Grants 41.03 18.29 22.70 44.62 @#&OPS~Doctype~OPS^dynamics@afaprprocessing#doctemplate BASIC DATA – ADDITIONAL FINANCING Additional Financing No. 3 Additional Financing Type [✓] Activities are being added to expand the scope of the operation, perhaps in geography or in outputs (Scale-up) The operation has incurred increased costs due to inflation, exchange rate changes, and factors that were not [ ] anticipated at appraisal (Cost-overrun) The operation has experienced shortfalls in co-financing, counterpart financing, or cost recovery that were [ ] anticipated at appraisal but did not materialize. (Financing gap) [ ] Is this Additional Financing being used to replenish financing due to CERC or RRO activation? The design of the operation has changed, and the new designs cost more than the original ones (Change in Project [ ] Design) Expected Approval Date Review Type/Corporate Review Level 06-Dec-2024 Regular Decision Meeting (DM) Will consulting services be required? Is this an Urgent Need or Capacity Constraint request? TBD No IMPLEMENTATION MODALITIES – ADDITIONAL FINANCING Situations of Urgent Need of Assistance or Capacity Constraints [ ] Fragile State(s) [ ] Fragile within a non-fragile Country [ ] Small State(s) [ ] Conflict [ ] Responding to Natural or Man-made Disaster iii The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Other Situations [ ] Financial Intermediaries (FI) [ ] Series of Projects (SOP) [✓] Performance-Based Conditions (PBCs) [✓] Contingent Emergency Response Component (CERC) [ ] Alternative Procurement Arrangements (APA) [ ] Hands-on Expanded Implementation Support (HEIS) @#&OPS~Doctype~OPS^dynamics@afaprcostfinancing#doctemplate COSTS & FINANCING Summary (Total Financing in US$, Millions) Proposed Last Approved Additional Cancellation Total Total Operation Cost 303.82 0.00 0.00 303.82 Total Financing 303.82 0.00 0.00 303.82 Of which IBRD/IDA 55.00 0.00 0.00 55.00 Financing Gap 0.00 0.00 Financing Details (in US$, Millions) Proposed Source Last Approved Additional Cancellation Total Counterpart Funding 186.00 0.00 0.00 186.00 Borrower/Recipient 186.00 0.00 0.00 186.00 International Development 55.00 0.00 0.00 55.00 Association (IDA) IDA Credit 55.00 0.00 0.00 55.00 Trust Funds 62.82 0.00 0.00 62.82 Miscellaneous 1 19.00 0.00 0.00 19.00 Global Financing Facility 15.00 0.00 0.00 15.00 Miscellaneous 2 28.82 0.00 0.00 28.82 Total Financing 303.82 0.00 0.00 303.82 IDA Resources (in US$, Millions)- Additional Financing iv The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Guarantee Credit Amount Grant Amount SML Amount Total Amount Amount National Performance-Based 55.00 0.00 0.00 0.00 55.00 Allocations (PBA) Total 55.00 0.00 0.00 0.00 55.00 @#&OPS~Doctype~OPS^dynamics@afaprsort#doctemplate SYSTEMATIC OPERATIONS RISK- RATING TOOL (SORT) Last Approved Rating Risk Category (AF Seq. 01 Approval) Package - 05 Dec Proposed Rating 2024 Political and Governance ⚫ Moderate ⚫ Macroeconomic ⚫ Moderate ⚫ Sector Strategies and Policies ⚫ Moderate ⚫ Technical Design of Project or Program ⚫ Moderate ⚫ Institutional Capacity for ⚫ Substantial ⚫ Implementation and Sustainability Fiduciary ⚫ Substantial ⚫ Environment and Social ⚫ Substantial ⚫ Substantial Stakeholders ⚫ Moderate ⚫ Overall ⚫ Substantial ⚫ @#&OPS~Doctype~OPS^dynamics@afaprclimate#doctemplate CLIMATE Climate Change and Disaster Screening Has this operation been screened for short-term and long-term climate change and disaster risks? Yes, it has been screened and the results are discussed in the Operation Document Where risks exist, have potential resilience-enhancing measures been identified in the appraisal document? Yes Does this operation address specific risks, vulnerabilities, gaps or needs with respect to Climate Change that are identified in the SCD or the CPF? Yes v The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER POLICY COMPLIANCE Does the operation depart from the CPF in content or in other significant respects? No Does the operation require any waivers from Bank policies? No @#&OPS~Doctype~OPS^dynamics@afaprteam#doctemplate vi The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER TEAM Core Team Name Role Specialization ADM Responsible? Ha Thi Hong Nguyen Team Leader Yes Nareth Ly Team Leader No Financial Management Kyemon Soe Yes Specialist Latharo Lor Procurement Specialist Yes Kalesh Kumar Senior Procurement Anandavalliamma Procurement Specialist No Specialist Karunakarakurup Sereyvattana Chan Procurement Specialist Procurement No Kate Almora Philp Environmental Specialist Yes Alexandra Annabelle Social Specialist Yes Niesslein Marie Aria Nezam Counsel Legal No Vitra Tek Procurement Team No Pheara Lek Procurement Team No Florou Hernandez Team Member Disbursement No Owusu Mensah Agyei Team Member Disbursement No Extended Team Name Title Organization Location Pooling Partners Khemara Sun World Bank Cambodia Coordinator Reaksmey Keo Sok FM Specialist The World Bank Cambodia vii The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER I. BACKGROUND AND RATIONALE FOR ADDITIONAL FINANCING A. Introduction 1. This Project Paper seeks the approval of the Regional Vice President for Additional Financing (AF)1 to the Health Equity and Quality Improvement Project - Phase 2 (HEQIP-II, P173368) in the form of a grant from the Pandemic Fund (PF) in the amount of US$4.82 million. The PF aims to help developing countries respond to the current crisis and improve their preparedness for future health emergencies.2 The AF aims to scale up the parent project to support efforts of the Royal Government of Cambodia (RGC) to increase prevention, preparedness, and response (PPR) for future public health emergency in Cambodia. B. Status of Parent Project 2. The parent project, with a total financing of US$299 million, was approved on March 10, 2022, and became effective on July 7, 2022. The project financing comprises US$186 million from the RGC; US$55 million equivalent from International Development Association (IDA) (credit No 7046-KH); and US$58 million in grant from three different trust funds (TFs): (a) US$15 million from the Multi-Donor Trust Fund (MDTF) for Global Financing Facilities in Support of Every Woman and Every Child (GFF) (Grant No TF0B7735); (b) US$19 million from the Australia-World Bank Partnership for Promoting Inclusion, Sustainability, and Equality in Cambodia Single Donor Trust Fund (Grant No TF0B7732); and (c) US$24 million from the MDTF from German Development Bank (Kreditanstalt für Wiederaufbau, KfW) and Korean International Cooperation Agency (Grant No TF0C0243). The Project Development Objective (PDO) is to improve equitable utilization of quality health services in Cambodia, especially for the poor and vulnerable populations, and provide immediate and effective response in case of an eligible crisis or emergency in the Kingdom of Cambodia. The project comprises four components: (a) Component 1: Improving Financial Protection and Utilization of Health Equity Fund (HEF) (US$112.0 million); (b) Component 2: Strengthening Quality and Capacity of Health Service Delivery (US$183.3 million); (c) Component 3: Project Management, Monitoring and Evaluation (M&E), Gender Equality and Social Inclusion (GESI) (US$3.7 million); and (d) Component 4: Contingent Emergency Response (US$0.0). 3. Progress toward achievement of the PDO and implementation progress remains Moderately Satisfactory.3 As of November 20, 2024, out of 18 PDO indicators and sub-indicators, 2 have achieved Year 1 target, 3 have not achieved, and 13 are yet to be measured. Out of 20 intermediate results indicators (IRIs) and sub-indicators, 9 have achieved Year 1 targets, 7 have not achieved, and 4 are yet to be measured. Regarding the performance-based conditions (PBCs), out of 19 targets for Year 1 of the seven PBCs, it is likely that 7 PBC targets will be confirmed as achieved, and 2 have partially achieved their Year 1 target (subject to confirmation from independent validation). 1 This is the first AF. Since it was created in Operation Portal version 3 while the parent project was migrated to OWS, the AF was dropped, canceled, and recreated in the Operation Workspace as AF 3 on page iii. 2 Cambodia constitutes 1 of the 19 winning proposals in the first round of call for proposals from the PF. The US$19 million proposal prioritized strengthening three key areas in human and animal health: (a) surveillance, (b) laboratory capacities, and (c) human resources, all within the framework of One Health. Of US$19 million, US$4.82 million will be allocated to the Ministry of Health (MOH) for activities focusing on human health and to be implemented through a World Bank-financed project. Of the remaining amount, US$3.45 million will be designated for the Food and Agriculture Organization of the United Nations (FAO)/Ministry of Agriculture, Fishery and Forestry (MAFF) to address animal health concerns; and US$10 million will be provided to the Asian Infrastructure Investment Bank (AIIB)/MAFF to facilitate the refurbishment of animal vaccine centers, establishment of disease control zones, renovation of animal research institutes, and drafting of policy papers. 3 As of the last Implementation Status and Results Report, dated October 3, 2024. Page 1 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER 4. Disbursement is at 39 percent,4 of which IDA at 35 percent and three TFs at 45 percent. The project progress by component is elaborated in the following paragraphs. Component 1: Improving Financial Protection and Utilization of the HEF (US$112 million, of which US$70 million from the RGC) 5. This component provides financing to the HEF and seeks to improve its management and utilization. The Government has shown a strong commitment to provide free services for the poor and vulnerable population, reflected in the recent inclusion of the at-risk households in the HEF beneficiaries. There was a noticeable improvement in outpatient contacts in 39 low-utilization operational districts (ODs), from 0.44 in 2022 to 0.50 in 2023. In 2023, the outpatient contacts per HEF beneficiary was 0.89 per capita compared to 0.61 among the general population. However, no significant progress has been made in promoting awareness of the HEF benefits to its intended beneficiaries including newly added at-risk groups. The Department of Planning and Health Information (DPHI) will initiate formal communication with the Ministry of Planning to mobilize commune/sangkat offices to disseminate information on HEF benefits to at-risk households and work with the National Health Promotion Center to disseminate information, education, and communication (IEC) material produced under the Cambodia Nutrition Project (CNP) in non-CNP provinces and use social media for HEF promotion. 6. As for the benefit package update, a Concept Note was approved; however, progress has been slow. It was agreed that in lieu of Phase 1 revision, the Ministry of Health (MOH) will allocate the noncommunicable disease (NCD) drugs being procured with additional US$11 million from the national budget for the HEF and National Social Security Fund (NSSF) beneficiaries for the second half of 2024. The HEF benefit package will be revised more thoroughly in Phase 2 in harmonization with the benefit package under the NSSF as envisioned in the Universal Health Coverage (UHC) Roadmap. Component 2: Strengthening Quality and Capacity of Health Service Delivery (US$183.3 million, of which US$116.0 million from the RGC) 7. This component supports the rollout of the National Quality Enhancement Monitoring Tools Phase 2 (NQEMTs- II), rollout of the NCD services at a national scale, and building of service capacity of referral hospitals (RHs). To date, three rounds of NQEMTs-II implementation have been completed to inform the performance-based Service Delivery Grant allocated to each health facility (HF). After round 1 external assessment, the Quality Assurance Office (QAO) provided support to hospitals in developing a quality improvement plan focusing on three standards (quality improvement, patient safety, and client satisfaction survey), which can be implemented without requiring financial resources. The QAO has also developed the master template for policy and procedure and will provide training on development of the tools to hospitals and ODs in Quarter 4 of 2024. The preparation for the national rollout of NCD services is being finalized. The screening for diabetes, hypertension, and cervical cancer already started in some health centers (HCs). As of the progress review on August 20, 2024, the MOH decided to roll out the Service Delivery Grant linked to screening services in 5 provinces first from October 1, 2024. The national rollout will be discussed during the midterm review (MTR) scheduled for June 2025, considering the experience in the 5 provinces. The MOH has also finalized a draft Health Infrastructure Investment Plan to inform decision on infrastructure support under the project. Component 3: Project Management, M&E, GESI (US$3.7 million) 8. While there have been some improvements in managing the implementation of certain technical areas, the progress of procurement has been very slow, severely affecting the project implementation. HEF claims for February and March 2024 were paid with a delay. However, the payment for HEF claim from April 2024 is on track. To expedite the project implementation, the project management team pays close attention to monitoring and supporting technical departments to actively implement project activities toward achieving targets for Years 1 and 2. The procurement of all packages as defined in the negotiated 18-month Procurement Plan need to be executed by the end of December 2024, 4 As of November 20, 2024. Page 2 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER and the Department of Budget and Finance (DBF) monitors expenditures against fund availability and processes withdrawal applications in a timely manner to prevent future shortages of funds for HFs. Coordination among the technical departments is one of the key challenges which the project is facing. Therefore, the project is recruiting two consultants to support the coordination of the project implementation in technical, administration, and finance to enhance the project implementation performance. The consultants are expected to be on board in early January 2025. 9. The Gender Mainstreaming Action Group (GMAG) made some progress on GESI activities, including finalizing the GMAG capacity assessment tool at the national level and transferring the finalized questionnaire to the online platform. Membership of GMAG at the subnational level has been established. GMAG has faced challenges in implementing the action plan for GESI included in the Annual Work Plan and Budget 2023 due to the ambitious plan at design and lack of capacity and bandwidth among GMAG members. After significant delays, the GESI technical consultant for the GMAG Secretariat has been hired (from August 15, 2024). The launch of GMAG capacity assessment at the national and subnational level has received clearance from the Minister of Health. Data collection was completed in October, and the GMAG team conducted consultative workshop on the preliminary findings on November 11-12, 2024. During the technical mission conducted between September 11–17, 2024, discussions were organized between GMAG, the World Bank, and pooling partners to discuss options to simplify GESI activities in HEQIP-II going to the MTR. 10. There are no suspensions or audit issues (including outstanding audit reports) pertaining to the project, and there are no major issues related to fiduciary, environmental and social (E&S) standards. At the last ISR (November 29, 2024), the performance rating for monitoring and evaluation was satisfactory. Financial Management (FM) was rated moderately satisfactory. Procurement and Project Management were rated moderately unsatisfactory due to significant delays in the execution of key procurement packages, the submission of the AWPB 2024, and GESI activities. Meanwhile, procurement packages have either been completed or are at the bid evaluation stage; the AWPB 2024 was approved, and the Bank has provided no objection. Moreover, the GESI activities have been implemented after the GESI consultant came on board in August 2024. 11. A Level 2 restructuring was completed and became effective on June 25, 2024. The restructuring aimed to (a) add the National Payment Certification Agency (NPCA) as a new implementing agency reflecting the updated mandate of the NPCA, which was recently transferred from the MOH to be under the National Council for Social Protection of the Ministry of Economy and Finance (MEF); (b) adjust the PBC definition, especially PBC 1, PBC 2, and PBC 5; and (c) relocate partial funding in an amount of US$0.6 million from Subcomponent 2.2 to Subcomponent 3.1 for financing the nationwide training for Village Health Support Groups. C. Rationale for Additional Financing 12. The World Risk Index has ranked Cambodia as the 16th most vulnerable country (out of 181 countries) affected by storm, floods, drought, and lack of coping and adaptive strategy. Cambodia is located in a global hotspot for emerging infectious diseases (EIDs), zoonoses, and transboundary animal diseases (TADs). 5 TADs also affect food security and economic development, often disproportionately affecting poor and disadvantaged people. Frequent incursions and spread of animal diseases compromise agri-food systems, trade, and food security. 13. Cambodia has made significant progress in enhancing its national capacity to prevent, detect, and respond to public health threats. Comparing the 2024 Joint External Evaluation (JEE) results with the 2016 results, the Government of Cambodia made marked improvements with 7.1 percent increase in the technical areas that had demonstrated capacity (Score 4) and 10.3 percent increase in technical areas that had developed capacities (Score 3) (JEE 2016 and JEE 2024). 5 Growing human and animal populations, intensification of agricultural and livestock production, changes in land use including deforestation, and loss of biodiversity result in increasing overlap of people, livestock, and wildlife that create an interface for the spillover and transmission of EIDs and zoonoses. Page 3 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER 14. While the 2024 JEE showed improvements in most of the JEE indicators measured, key challenges remain. They include insufficient human resources and training for public health functions, lack of intersectoral collaboration in areas such as antimicrobial resistance (AMR) and food safety, and a need to strengthen biosafety. While multisectoral strategies have been established, ongoing challenges remain in promoting regular communication and information sharing between different sectors. Strengthening existing interministerial and intersectoral working groups can further enhance capacity for implementation of International Health Regulations. 15. The experience from the COVID-19 emergency response reveals that there is a critical need to strengthen the country’s capacity in the area of health emergency PPR. In response to the challenges presented by the COVID-19 pandemic and to prepare for future epidemics and pandemics, the RGC, with the support of development partners, is taking decisive steps to fortify its pandemic response capabilities. The country’s strategy emphasizes the enhancement of surveillance systems, laboratory management, and skills of health professionals. These efforts coincide with ongoing work to achieve UHC; strengthen primary health care; and ensure effective collaboration between the human, animal, and environmental sector for swift detection and response to epidemic and pandemic threats. 16. The proposed AF will strengthen capacity for PPR in Cambodia by focusing on surveillance, laboratories, and human resources. At the time of the preparation of the parent project, funding had not been earmarked for PPR so no activities in support of the deployment were included. The proposed AF will complement ongoing support from other development partners and strengthen technical capacities of the Department of Communicable Disease Control (DCDC) and the National Institute of Public Health (NIPH) under the MOH. The planned activities under the AF are intended to strengthen the health system for the PPR and are in line with the parent project’s focus on health system strengthening. Among others, the strengthening of the surveillance and public health laboratory system will prepare Cambodia to address more effectively the EIDs, such as Mpox, which has been declared a Public Health Emergency of International Concern by the World Health Organization (WHO) in August 2024. 17. In November 2023, the PF provided a US$19 million grant to Cambodia to strengthen human and animal health within the One Health framework. Of this amount, US$4.82 million was allocated to the MOH for human health activities. On April 12, 2024, the MEF formally requested the Bank to process the grant as AF to the parent project. II. DESCRIPTION OF ADDITIONAL FINANCING A. Proposed Changes 18. The proposed scale-up AF entails changes in the following: (a) PDO; (b) components, activities, and costs; and (c) Results Framework. In addition, adoption of the revised Project Operation Manual (POM) is instituted as a condition for effectiveness. Further details are provided below. (i) Change to the PDO 19. With the new component focusing on the PPR, the PDO will be revised to read as “The PDO is to improve equitable utilization of quality health services, to strengthen capacity for health emergency prevention, preparedness, and response, and to provide immediate and effective response in case of an Eligible Crisis or Emergency in the Kingdom of Cambodia.�? 20. Dropping the words “especially for the poor and vulnerable populations�? in the new version of the PDO is not the result of this AF but is out of the recognition that the first part of the PDO (to improve equitable utilization) already incorporates the focus on the poor and vulnerable populations. Removing this clause will help simplify the PDO statement, which has become more complicated with the added element on the PPR, while not losing the meaning of focusing on the poor and vulnerable populations. Page 4 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER (ii) Change in the Components, Activities, and Costs 21. A new component will be added as Component 4 and the current Component 4 on Contingent Emergency Response will become Component 5. Total project financing will be increased by US$4.82 million, resulting in the total project cost of US$303.82 million. The AF will not introduce any new PBC and will not bring about any changes to the existing PBC targets and definition. Component 4 (new): Strengthening Capacity for Health Emergency Prevention Preparedness and Response (US$4.82 million) 22. The objective(s) of this component is to strengthen (in collaboration with the Asian Infrastructure Investment Bank, FAO, and other development partners): (a) Surveillance systems to better prepare Cambodia to detect, prevent, and respond to emerging disease outbreaks of pandemic potential, underpinned by a multidisciplinary One Health approach (Subcomponent 4.1), (b) Laboratory systems to ensure the capacity and capabilities of laboratories as an essential component of national preparedness and response to EIDs, TADs, AMR, and identified priority diseases (Subcomponent 4.2), and (c) Human resources/workforce knowledge, skills, and technical capacity, as a cross-cutting area between Subcomponents 4.1 and 4.2, in epidemiology, risk assessment tools, data analysis, data sharing platforms, multidisciplinary and evidence-informed One Health approach, health science preservice curricula, and the assessment of preparedness and response across all sectors against the 7-1-7 framework. 23. Two technical departments of the MOH will implement the AF activities. DCDC will lead Subcomponent 4.1, and NIPH will lead Subcomponent 4.2. Subcomponent 4.1: Strengthening Surveillance System (US$2.71 million) 24. This subcomponent contributes to enhancing the surveillance system by: (a) strengthening early warning surveillance functions to detect priority diseases of epidemic and pandemic potential; (b) building capacity for national and subnational stakeholders to monitor and evaluate the timeliness and effectiveness of preparedness and response measures by integrating the 7-1-7 metric in future after-action reviews (AARs) and/or early-action review (EAR) for One Health outbreak investigations; (c) enhancing risk assessment capacity and function at national and subnational levels; (d) strengthening points of entry (POEs) by updating public health emergency contingency plans for airports, seaports, and ground crossings, and enhancing the capacity of POE officials; (e) strengthening national AMR surveillance; (f) enhancing risk communications and infodemic management to ensure the multisectoral health workforce is equipped to deal with multi-hazard emergencies; (g) strengthening the multisectoral workforce through the development of the national infodemic management Standard Operating Procedure (SOP) and building capacity of the relevant health workforce at national and subnational levels on infodemic management in Cambodia; and (h) strengthening food emergency surveillance, outbreak investigation, and response systems. 25. This subcomponent will finance individual consultants, training and workshops, vehicles, office equipment, and printing of IEC material and SOP to support the following key activities: (a) Developing and training an easy-to-use data interface of the MSS and establishing an MSS group at the subnational level to support data collection and analysis (COVID-19, indicator-based surveillance, event- based surveillance, AMR, flu, and so on) for decision-making of all public health events and linking to coordination structures. Page 5 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER (b) Developing a Memorandum of Understanding for the One Health-Rapid Response Team (OH-RRT) between the three ministries (MAFF, Ministry of Environment, and MOH); conducting training for the OH-RRT; and developing/updating strategies and SOPs for the OH-RRT, including zoonotic diseases and action plan. (c) Developing/updating strategies and SOPs for interministerial risk communication strategy for multi-hazard emergency/pandemic response, AMR surveillance and outbreak response, multisectoral response at POEs, vector surveillance and response at POE, guidance for the operationalization of risk-based international travel-related measures, infodemic management, and food emergency surveillance and outbreak investigation and responses. (d) Conducting training of trainers (TOT) at the national and subnational levels for the POE officials and clinicians (public and private) on avian influenza and other core vector surveillance systems and providing training on inspection of conveyances, first aid, and web-based data reporting and analysis for the POE officials. (e) Building the capacity of all relevant workforce groups at national and subnational levels to carry out (i) sensitive/investigative case interviews and outbreak investigations, (ii) AAR and EAR for One Health and food emergency outbreak investigations and responses using the 7-1-7 framework, (iii) risk assessment, (iv) risk communications, and (v) infodemic management and simulation exercises and foodborne disease outbreaks for early detection and effective responses. (f) Establishing a regular M&E mechanism at the subnational level, including supervision, coaching/mentoring, and other monitoring visits to all outbreak investigation, surveillance, and response sites, including all types of outbreaks, AMR, foodborne, and quarantine at POEs, to ensure that they function as planned, and (g) Establishing sustainable coordinating mechanisms to coordinate the pandemic preparedness and response in Cambodia. These include the establishment/reactivation of a bi-Technical Working Group for Zoonoses and a quarterly meeting of AMR multisectoral Technical Working Group involving the three sectors (human, animal, and environment). Subcomponent 4.2: Strengthening Laboratory System (US$2.11 million) 26. This subcomponent contributes to enhancing the laboratory system by: (a) improving laboratory infrastructure, (b) strengthening capacity and capability to undertake laboratory-based testing and surveillance, (c) increasing collaboration between laboratories and across other sectors, (d) implementing regulation and quality management systems, and (e) ensuring sustained and adequate financing for equipment and consumables. Areas of focus include the following: (a) Establishing a decentralized quality-assured laboratory-based surveillance based on at least 10 priority core laboratory test-pathogen combinations and quality-assured AMR testing using tier-specific testing strategies to advance molecular and sequencing capacity. This will include the development of a real-time monitoring dashboard to monitor the data from genomic surveillance, supporting the timely detection of infectious pathogens circulating in Cambodia for effective containment and response. (b) Establishing laboratory systems, including sample storage, destruction, monitoring, and reporting of incidents, to implement existing biosecurity regulations for highly dangerous pathogens and toxins that have the potential to pose severe threats to public health and safety. (c) Improving workforce capacity for detection, preparedness, and response for emerging and re-emerging diseases of epidemic potential. (d) Improving the network of public health laboratory (NPHL) real-time communication and bidirectional feedback loops on technical support, quality management and testing, sample referral, data analysis, and reporting to comply with 7-1-7 (A Global Target for Early Detection and Response). Page 6 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER 27. This subcomponent will finance consulting firms, individual consultants, training and workshops, laboratory equipment and supplies, and small civil works to support the following key activities: (a) Setting up follow-up systems and designs to strengthen the capacity and capabilities of laboratories as an essential component of national preparedness and response to EIDs, TADs, AMR, and identified priority diseases. (b) Developing SOPs for sample collection, packaging, transportation, testing, storage, and analyses for all prioritized pathogens and polymerase chain reaction (PCR)-based primer synthesis and design and reviewing the public health network guidelines after piloting activities. (c) Supporting NIPH technical staff to participate in overseas training sessions on advanced molecular techniques related to all prioritized pathogens and bioinformatics and attending the regional Global Laboratory Leadership Program (GLLP) and network. With the experience from the GLLP, NIPH will develop a training curriculum that meets the Cambodian context. (d) Conducting training and refresher training to relevant staff at NIPH and national and subnational laboratories, conducting preparedness exercises at regular intervals, and organizing annual workshops to disseminate molecular and genomic surveillance to relevant stakeholders. (e) Conducting supervision to national and regional laboratories on storage, destruction, and reporting of incidents of highly dangerous pathogens and toxins and on the implementation of NPHL against the endorsed guidelines. (f) Procuring equipment, reagents, and consumables for advanced technology; procuring maintenance services for molecular and sequencing equipment, Biosafety Level 3 facility, and renovation of virology existing facilities to build reliable access to engineering expertise required for proper maintenance of machines; and procuring transportation services for national and regional laboratories to refer the native samples and isolates (prioritized pathogens) to NIPH. (g) Procuring technical consultancies in highly specialized areas of laboratory. Table 1. Revised Project Costing Table (US$, millions) Component/Activities Modality IDA DFAT GFF MDTF PF RGC Total Component 1: Improving Financial Protection 20.44 7.06 5.58 8.92 0.00 70.00 112.00 and Utilization of Health Equity Fund Output based Subcomponent 1.1: Financing HEF 17.04 5.88 4.65 7.43 0.00 70.00 105.00 Subcomponent 1.2: Enhancing HEF PBC 0.49 0.17 0.13 0.21 0.00 — 1.00 Management and Utilization (DPHI) Subcomponent 1.3: Enhancing Roles and PBC 2.91 1.01 0.8 1.28 0.00 — 6.00 Responsibilities of NPCA Component 2: Strengthening Quality and 32.48 11.22 8.84 14.16 0.00 116.00 182.70 Capacity of Health Service Delivery Subcomponent 2.1: Implementing New National Quality Enhancement Monitoring SDGs+PBC 11.60 4.00 3.14 5.06 0.00 110.00 133.80 Tools II Nation-Wide Fixed Lumpsum grants SDGs 0.00 0.00 0.00 0.00 0.00 93.00 93.00 Page 7 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Component/Activities Modality IDA DFAT GFF MDTF PF RGC Total Performance-based SDGs SDGs 9.75 3.36 2.64 4.25 0.00 17.00 37.00 QAO PBC 1.85 0.64 0.50 0.81 0.00 0.00 3.80 Subcomponent 2.2: Building comprehensive service provision with expanded NCD services SDGs+PBC 9.20 3.18 2.51 4.01 0.00 6.00 24.90 and strong community engagements NCD SDG and Community engagement SDG SDGs 5.94 2.05 1.62 2.59 0.00 6.00 18.20 Management and Supervision PBC 3.26 1.13 0.89 1.42 0.00 0.00 6.70 Subcomponent 2.3: Building service capacity for the referral hospitals including civil works, IPF 11.68 4.04 3.19 5.09 0.00 0.00 24.00 digital health, and equipment Component 3: Project Management, Monitoring and Evaluation (M&E), Gender 2.08 0.72 0.58 0.92 0.00 0.00 4.30 Equality and Social Inclusion (GESI) Subcomponent 3.1: Project IPF+PBC 1.84 0.64 0.51 0.81 0.00 0.00 3.80 Management, Capacity building & M&E Project Management, adaptive learning & IPF 1.55 0.54 0.43 0.68 0.00 0.00 3.20 M&E DBF PBC 0.29 0.10 0.08 0.13 0.00 0.00 0.60 Subcomponent 3.2: Gender Equality and Social PBC 0.24 0.08 0.07 0.11 0.00 0.00 0.50 Inclusion Component 4: Strengthening Capacity for 4.82 4.82 Health Emergency Prevention Preparedness IPF 0.00 0.00 0.00 0.00 0.00 (+) (+) and Response Subcomponent 4.1: Strengthening Surveillance 2.71 2.71 IPF 0.00 0.00 0.00 0.00 0.00 System (+) (+) Subcomponent 4.2: Strengthening Laboratory 2.11 2.11 IPF 0.00 0.00 0.00 0.00 0.00 System (+) (+) Component 5: Contingent Emergency 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Response (CERC) Total 55.00 19.00 15.00 24.00 4.82 186.00 303.82 (+1.6%) Note: DFAT = Department of Foreign Affairs and Trade. (iii) Addition of effectiveness condition 28. The adoption of the revised POM by the MOH will be an effectiveness condition to ensure smooth implementation after the AF becomes effective. (iv) Changes in the Results Framework 29. One PDO indicator and two IRIs will be added to measure the PDO outcome for strengthening capacity for health emergency PPR as well as the achievement and implementation progress of Component 4. With the added component, Cambodia will contribute to the corporate scorecard indicator “Number of countries benefitting from strengthened capacity to prevent, detect and respond to health emergencies.�? Page 8 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Table 2: Changes in the Results Framework Current Restructured PDO Indicator PDO Outcome PDO Indicators [New] Strengthen capacity for health PDO 6 Percentage of After-Action Review (AAR) and/or Early-Action Review emergency prevention, (EAR) for ONE health outbreak investigations conducted up to 7 days, notified up preparedness, and response to 1 day, and responded to up to 7 days, using the 7-1-7 Framework. IRIs Component 4 Intermediate Results Indicators [New] IRI 14 Percentage of Points of Entry staff trained on vector surveillance and control program. [New] IRI 15 SOP for PCR-based primer synthesis and design developed and implemented in NPHL by the end of the third year. B. Alignment with CPF 30. The proposed AF is closely linked to the World Bank Group’s Country Partnership Framework (CPF) for FY25–29 for Cambodia (Report No. CPF0000016). The CPF comprises three high-level outcomes (HLOs) that focus on (a) strengthening human capital outcomes; (b) enhancing competitiveness for the creation of high-quality jobs; and (c) achieving greater resilience, especially for vulnerable households. Governance and institutional capacity issues, priorities for climate and development, and gender and inclusion considerations are integrated throughout the World Bank Group program. This proposed AF falls under the first HLO on strengthening human capital outcomes and is aligned directly with the first objective to expand access to quality health, nutrition, and water, sanitation, and hygiene services. The need to invest in health systems to ensure the productive capabilities of the population is recognized, as is the challenge of overcoming a legacy of limited investment in human capital and socially resilient systems. 31. The proposed AF is consistent with Cambodia’s national strategies on climate change, the country’s N ationally Determined Contribution (NDC), its Long-Term Strategy, and the goal of the Paris Agreement to combat climate change and accelerate the country’s transition to a climate-resilient, low-carbon sustainable mode of development. On adaptation, the operation is expected to contribute to the achievement of Cambodia Climate Change Strategic Plan 2014– 2023, and its second strategic objective to improve health care infrastructure and capacity of health personnel to response to diseases in the context of climate change. This proposed operation is consistent with this objective as it supports capacity building in health emergency PPR by focusing on disease surveillance, strengthening laboratory capacity, and training the health care workforce to adapt and respond to multi-hazard emergencies. The project is also aligned with Cambodia’ s Updated NDC 2020 which identifies human health as one of the most vulnerable sectors to the impacts of climate change. On mitigation, this AF does not hinder the achievement of Cambodia’s mitigation goals as laid out in Cambodia’s NDC and the Long-Term Strategy for Carbon Neutrality. Lastly, the AF is consistent with the Country Climate for Cambodia and Development Report as it supports one of the priority actions on building health care system resilience and capacity. C. Sustainability 32. Ensuring the sustainability of activities funded by the PF is key to the country’s resilience to health crises. With the grant from the PF, the project takes a comprehensive approach that includes investing in technical skills, ensuring adequate financing for PPR, and ensuring projects are integrated with national policies. 33. Technical and institutional capacity building. Same as the parent project, the AF will be implemented by the MOH’s technical departments. The project prioritizes upgrading the expertise of DCDC and NIPH staff. It will provide training to epidemiologists, laboratory specialists, and data scientists; improve risk management and communication Page 9 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER governmentwide; and develop border health officers' capabilities. Laboratory training will focus on spotting disease hotspots, countering AMR, and conducting collaborative outbreak research with the animal and environment sectors. This investment extends to local health care workers and officials, providing them with the necessary skills to detect and manage health threats. Finally, the project also aims to reinforce partnerships across animal and environmental health sectors that will enable the country to swiftly respond to new and/or re-emerging infectious diseases. 34. Financial sustainability. The PF grant incorporates co-financing and co-investment strategies in the design, which enables activities initiated as part of the project design to be sustained when the PF grant ends. The government has committed US$13 million for PPR. Additional funds are expected from the WHO for surveillance, United Nations Children’s Fund for community involvement, USCDC for laboratory capacity improvements, and KfW for AMR. III. KEY RISKS 35. The overall risk to achieving the PDO with the expanded scope of AF for PPR is Substantial. While the risks and associated mitigation measures to achieving the PDO remain largely as identified in the parent project, PPR introduces some new risks to the project that will be mitigated to the extent possible, but residual risks remain. The risk description and mitigation measure for such risks are summarized in the following paragraphs. 36. Institutional capacity for implementation and sustainability risks are Substantial. The AF implementation will involve multisectoral collaboration and improvement of the countries’ surveillance system, and this requires substantial technical capacity of NIPH and DCDC to implement the project-planned activities. The project will recruit consultants to support the implementation and training of the technical department staff of NIPH and DCDC as well as leverage the technical support from partners such as the WHO and FAO. 37. Fiduciary risks are Substantial primarily due to the risk identified in the parent project. The fiduciary function of the proposed AF will be performed by the DBF for FM and the Procurement Unit of the MOH for procurement. While the MOH’s DBF and Procurement Unit have developed the fiduciary capacity under the current World Bank-financed health projects, the units are facing shortage of staff and increasing workloads. However, the project will recruit more consultants to support the Procurement Unit, and training will be provided to DBF staff. 38. The environmental risk is Substantial. The risks and impacts associated with the new activities include (a) laboratory testing/sequencing of known pathogens resulting in potential direct impacts from infectious wastes and (b) technical assistance (TA) support to improve disease surveillance and laboratory management (and associated capacity building) should improve management of wastes and reduce overall risk of transmission of dangerous pathogens but may also result in downstream impacts due to increased handling of dangerous pathogen samples and resulting laboratory wastes. Mitigation measures include ensuring that these laboratories, as well as related waste management facilities, are operated in line with national regulations and guidelines as well as the good international industry practices (GIIP). Additionally, TORs and outputs of TA will ensure relevant national regulations and guidelines as well as GIIP are addressed. 39. The social risk is Substantial. Risks and impacts associated with the new activities relate to occupational health and safety (OHS) of workers in the laboratory, and potential impacts to communities, in particular with regard to dangerous pathogens and toxins if biosecurity measures are not well implemented. Mitigation measures are mainstreamed into the project’s activities and include ensuring that laboratories are operated in line with national regulations and guidelines as well as GIIP. Page 10 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER IV. APPRAISAL SUMMARY A. Technical, Economic, and Financial (if applicable) Analysis 40. Pandemic preparedness and response efforts hold substantial value in both public health and economic realms. Such proactive investments stave off the staggering expenses associated with emergency responses and shield communities from the far-reaching impacts of health crises, ensuring the continuity of societal functions and daily economic operations. 41. The lessons from COVID-19 have highlighted the criticality of quick adaptation in health care systems to meet the challenges posed by rapid changes and increasing demands during a pandemic. Effective surveillance and laboratory systems are indispensable for managing infectious disease outbreaks, particularly with the growing likelihood of zoonotic origins. 42. The role of surveillance is indispensable in pandemic management, serving both as an early detection system and as a guiding mechanism that collects, analyzes, and disseminates health data. This flow of information is crucial for public health officials to rapidly adjust strategies, allocate resources efficiently, and shape informed health policies. Surveillance also plays a vital role in linking global health networks, facilitating the rapid sharing of critical data across international lines. 43. Cambodia’s experience has underscored the need to bolster surveillance capabilities, with a focus on enhancing communication with frontline HFs, improving surveillance at the POE, and adhering to the 7-1-7 response guidelines for more prompt action. 44. Laboratories, meanwhile, are essential in a pandemic, tasked with identifying and studying pathogens. Their work is foundational in shaping public health responses, developing vaccines and treatments, and forming the scientific basis for policy decisions. Integral to laboratory operations is the concept of biosafety, ensuring the protection of laboratory personnel and the environment from exposure to harmful biological agents, particularly as laboratories take on more complex roles and increased workloads. 45. Capacity building, with an emphasis on human resources in surveillance and laboratory operations is imperative for effective pandemic prevention and management. Training a skilled workforce in epidemiology and laboratory sciences empowers nations to enhance their disease monitoring and response systems. This includes developing specialized biosafety skills essential for the protection of laboratory staff and the public. 46. Investing in pandemic preparedness has been shown to be highly cost-effective. A team at the Jameel Institute, Imperial College London estimates that investments in pandemic preparedness, on average, may avert between 49 and 124 per 100,000 population, depending on the country. In the United States, where data are available, it was estimated that should a COVID-19-like pandemic strike in the next decade, for every dollar spent on pandemic preparedness, the expected health gain in averted deaths would be US$1,703 and the expected economic gain in averted gross domestic product loss would be US$1,102 (Center for Global Development 2021). Such investments are particularly vital for protecting the most vulnerable populations in societies that may lack comprehensive health coverage, potentially averting the significant costs and social impacts linked with widespread infection. In resource-constrained settings, the repercussions of pandemics are profound, as seen with diseases such as COVID-19, severe acute respiratory syndrome, or avian influenza, which can overburden health care systems and disrupt essential services for chronic conditions, mental health, and substance use disorders. 47. Evidence to date underscores the necessity of investing in PPR as a means to mitigate the economic and social impacts of pandemics, upholding societal norms, and ensuring economic functionality amid health crises. In Cambodia specifically, the economic toll of COVID-19 has been notable, with the economy contracting by 3.1 percent in 2020, Page 11 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER marking a significant downturn from the steady 7 percent annual growth recorded from 2010 to 2019. This contraction was largely due to the health management measures implemented, such as business and school closures and lockdown measures, which drastically affected key industries such as tourism and manufacturing. 48. The project activities are considered to be aligned with the goals of the Paris Agreement on both mitigation and adaptation. • Assessment and reduction of mitigation risks. Activities financed to strengthen the disease surveillance and laboratory system involving purchasing laboratory equipment and instruments, capacity building of health care providers and upgrading information and communication technology (ICT) and digital technologies for health systems are considered universally aligned (the operation does not finance any physical infrastructure including data centers). Minor renovation will include partitioning and repainting a 20-square-meter room/laboratory in a grid-connected, fully electrified existing facility and hence can be categorized as low risk.6 The project will adopt low-carbon procurement practices to reduce greenhouse gas emissions including procurement of energy-efficient equipment for laboratories following IEC, EnergyStar, and similar relevant energy efficiency standards in line with NDC and Long Term Strategy for Low Carbon and Climate Resilience objectives. Thus, the operation is considered aligned with the Paris Agreement. • Assessment and reduction of adaptation risks. Cambodia is exposed to extreme weather events such as intense rain, flooding, and extreme heat, which disrupt the provision of health care services by making many areas unreachable. The parent project has been screened for short and long-term climate change and disaster risks, with the risk for project implementation identified as ‘Moderate,’ and the risk to the population served by the project identified as ‘Substantial.’ The AF activities build upon the parent project without significant modifications in scope and therefore the climate change risk assessment remain applicable for this operation. However, the inclusion of risk reduction measures in the project design limits the exposure to a low level of residual risk. These strategies involve procuring equipment and technologies suited for the Cambodian context, including for its climate, integrating climate considerations into operational guidelines and manuals for laboratories and disease surveillance systems and procuring professional services for equipment maintenance. Furthermore, the project strengthens the capacity of public health personnel, including those in regional and national laboratories to manage disease outbreaks including EIDs and others exacerbated by climate change. The parent project activities are also noteworthy in this context as several of those address climate vulnerability and enhance Cambodia’s health system resilience through provision of universal health insurance to at risk groups,7 by mainstreaming climate-informed health services at public HFs and applying climate-resilient design in hospital renovations. Thus, risks from climate hazards have been reduced to an acceptable level and the operation is considered aligned with the Paris Agreement. B. Financial Management 49. There are no changes in the FM and disbursement arrangements for the proposed AF that are well aligned with the World Bank’s requirements under the World Bank’s policy and Directive on Investment Project Financing (IPF). The MOH’s DBF has been actively implementing a number of the World Bank-financed projects. The accounting system, the use of accounting software and supplementary FM Manual of the parent project are all applied to the AF. The accountability for submission of the semester unaudited interim financial reports (IFRs) covering the original IDA fund and the AF no later than 45 days after the semester calendar-end and the external audit of the annual financial statements covering the original IDA credit and the AF no later than six months after the end of the fiscal year remain unchanged. 6 Power backup is mainly provided by uninterruptible power supply (UPS), systems when outage is less than one hour, and the secondary source is a generator. 7 Ethnic minorities, indigenous people, people living in remote and hard-to-reach areas and often most affected by extreme weather events. Page 12 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER There is only a minor task to customize the QuickBooks to accommodate the new fund source of the AF so that the receipts and disbursements from the AF can be tracked. 50. The AF will be channeled to the pooled Designated Account (DA) with the original IDA credit maintained by the MOH at the National Bank of Cambodia in US dollars. The ceiling of the DA for both the original IDA and the AF is dependent on the project’s needs and approvals by the World Bank’s Task Team Leader. The original IDA and the AF will cofinance the project’s activities in a parallel arrangement, and the AF will finance 100 percent of the specific goods required for the project. As the local currency, the riel, is remarkably stable and the US dollar notes are commonly used nationwide, there is no substantial risk of fraud when conducting financial transactions. The use of IFR for documentation of non-PBC expenditures for the original IDA fund will be also applied to the AF, and the statement of expenditure-based disbursement will be used to document the PBC-related expenditures paid from the project’s DA. C. Procurement 51. The project will support procurement of equipment for office and laboratory, lab supplies, vehicles, small civil works, training, and operating cost. Procurement under the AF will be carried out in accordance with the World Bank Procurement Regulations for IPF Borrowers, Fifth Edition September 2023 and the provisions in the Financing Agreement. The World Bank Anti-Corruption Guidelines dated October 2006, revised January 2011, and July 1, 2016, would also apply. National market approaches, including National Procurement and Request for Quotations will be carried out in accordance with the Kingdom of Cambodia’s Updated Standard Operating Procedures and Procurement Manual for All Externally Financed Projects/Programs (‘Procurement Manual’), as per Sub-Decree No. 181 ANK/BK, dated December 2, 2019, subject to the additional provisions included in the Procurement Plan. The World Bank’s Systematic Tracking of Exchanges in Procurement (STEP) tool will be used to prepare, clear, and update Procurement Plans and conduct all procurement transactions for the project. The residual procurement risk remains Substantial. The MOH Procurement Unit will carry out the procurement of the PF. The MOH remains the implementing agency for the project. The procurement activities will be undertaken by the Procurement Unit of the MOH. Total 19 procurement packages worth US$1.33 million were defined in the 18-month negotiated Procurement Plan, including office equipment, vehicles, consulting firms, individual consultants, printing IEC material and SOP, and laboratory equipment and supplies. D. Legal Operational Policies Triggered? Projects on International Waterways OP 7.50 No Projects in Disputed Areas OP 7.60 No E. Environmental & Social 52. The Environmental and Social Risk Classification (ESRC) remains at Substantial. In terms of environmental risks and impacts, the new risk associated with the additional activities under the restructuring is laboratory testing/sequencing of known pathogens (such as influenza) resulting in potential direct impacts from infectious wastes. No laboratory testing/sequencing of unknown pathogens will be directly financed under the project. Risk mitigation measures include ensuring that these laboratories, as well as related waste management facilities, are operated in line with national regulations and guidelines as well as the good GIIP. TA support to improve disease surveillance and laboratory management (and associated capacity building) should improve management of wastes and reduce overall risk of transmission of dangerous pathogens but may also result in downstream impacts due to increased handling of Page 13 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER dangerous pathogen samples and resulting laboratory wastes. TORs and outputs of TA will ensure relevant national regulations and guidelines, as well as GIIP, are addressed. Social risks and impacts relate to OHS of workers in the laboratory, and potential impacts to communities, in particular, with regard to dangerous pathogens and toxins if biosecurity measures are not well implemented. Mitigation measures are mainstreamed into the project’s activities and include ensuring that laboratories are operated in line with national regulations and guidelines as well as GIIP. 53. The project’s Environmental and Social Commitment Plan (ESCP), Stakeholder Engagement Plan (SEP), and Environmental and Social Management Framework (ESMF) were updated and redisclosed on the MOH’s website8 on July 24, 2024. These updates were made to address new risks and mitigation measures, which included the addition of a line on TA in the ESCP. The Preventive Medicine Department (PMD), responsible for the management of E&S in the project’s activities, has made progress in establishing an Environment and Social Safeguards Working Group, providing information about E&S risk management in progress reports, and developing E&S training materials including infection prevention and control/healthcare waste management. These improvements should be extended to cover the new activities. While the PMD has hired an environmental specialist consultant, a social specialist consultant was recruited, and the consultant was on board on July 15, 2024. PMD received the hands-on expanded implementation support (HEIS) from the World Bank’s consultant on the ESMF. The HEIS will contribute to the improvement in the implementation of ESMF by the PMD in particular the project’s Grievance Redress Mechanism (GRM). F. WORLD BANK GRIEVANCE REDRESS 54. Grievance redress. Communities and individuals who believe that they are adversely affected by a project supported by the World Bank may submit complaints to existing project-level grievance mechanisms or the Bank’s Grievance Redress Service (GRS). The GRS ensures that complaints received are promptly reviewed in order to address project-related concerns. Project affected communities and individuals may submit their complaint to the Bank’s independent Accountability Mechanism (AM). The AM houses the Inspection Panel, which determines whether harm occurred, or could occur, as a result of Bank non-compliance with its policies and procedures, and the Dispute Resolution Service, which provides communities and borrowers with the opportunity to address complaints through dispute resolution. Complaints may be submitted to the AM at any time after concerns have been brought directly to the attention of Bank Management and after Management has been given an opportunity to respond. For information on how to submit complaints to the Bank’s GRS, please visit http://www.worldbank.org/GRS. For information on how to submit complaints to the Bank’s AM, please visit https://accountability.worldbank.org. @#&OPS~Doctype~OPS^dynamics@afaprproposedchanges#doctemplate Summary changes VI. PROPOSED CHANGES Operation Information Proposed Changes Operation Information Proposed Changes Development Objective Yes Loan Closing Date Extension No Summary Description Yes Loan Cancellations No (Operation Abstract) Results Yes Reallocations No Conditions Yes Financial Management No Components Yes Procurement No 8 https://hismohcambodia.org/public/announcements.php?pid=32 Page 14 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Legal Operational Policies No Institutional Arrangement No MFD/PCE No Implementation Schedule No Legal Covenants No Implementation Modalities No Implementation Modalities No Disbursements Estimates No Disbursements Arrangements No Clients No Beneficiary Countries No @#&OPS~Doctype~OPS^dynamics@afaprdetailedchanges#doctemplate VII. DETAILED CHANGE(S) DEVELOPMENT OBJECTIVE (DO) Development Objective Development Objective (Approved as part of Approval Package on 09-Mar-2022) The PDO is to improve equitable utilization of quality health services in Cambodia, especially for the poor and vulnerable populations, and to provide immediate and effective response in case of an Eligible Crisis or Emergency in the Kingdom of Cambodia. Current Development Objective (Approved as part of Additional Financing Package Seq No 1 on 05-Dec-2024) The PDO is to improve equitable utilization of quality health services, to strengthen capacity for health emergency prevention, preparedness, and response, and to provide immediate and effective response in case of an Eligible Crisis or Emergency in the Kingdom of Cambodia. Proposed New Development Objective Operation Abstract: Summary Description of Proposed Operation Operation Abstract (Approved as part of Approval Package on 09-Mar-2022) H-EQIP II will build on lessons learned from the current phase of H-EQIP to support the RGC in advancing UHC over a five-year period (July 2022-December 2027) with continued focus on improving financial protection and the equitable access to the health services for the poor and vulnerable, enhancing quality of health services and strengthening the health service delivery system. it will also aim to increase the performance, sustainability, efficiency and social inclusion focus of national institutions Page 15 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER The project will support RGC’s vision in establishing universal health insurance coverage in Cambodia through improving the utilization of Health Equity Fund (HEF) and strengthening the capacity of Payment Certification Agency as the claim validation agency for major health insurance schemes in Cambodia. The Project will support rolling out the National Quality Enhancement Monitoring Tools-II (NQEMT-II) nation-wide, it will further strengthen NCDs service provision through expanding coverage and introducing community-based and people-centered service delivery model, and investing on referral hospitals to address the service capacity gaps to ensure the provision of essential service package so as to increase utilization of services provided by the public health facilities as a way to reduce OOP expenditures. Another strategic focus of the Project is to leverage the RGC’s D&D agenda through strengthening community engagement to improve access and utilization, improving gender equality and social inclusion, and carrying out health promotion to address risk factors of NCDs and improve community resilience to public health emergencies. In addition, the Project will support the RGC’s national digital health strategy and build an adaptive learning agenda in support of reform initiatives, provide constant implementation support and technical assistance to the MOH as well as to facilitate continuous mutual learning and knowledge transfer. The project will further strengthen the focus on results through expanding SDGs to finance more health programs under the project as well as using performance-based conditions (PBCs) with an investment project financing (IPF). PBCs are a set of indicators, as part of the Project result framework, aiming at measuring performance against key actions and interventions. This performance-focused financing approach would promote timely achievements of PBC targets. Achievement of PBC targets will be verified by a third-party independent verification team (IVT). The proposed Project’s activities are closely linked with the World Bank Group’s Twin Goals: reduce extreme poverty and enhance shared prosperity, the World Bank’s Health, Nutrition and Population Global Practice’s focus to assist clients to accelerate progress toward UHC, as well as the Country Partnership Framework (CPF) for FY19-23 for Cambodia. The CPF comprises three focus areas, and this proposed project falls under the second focus area on fostering human development and is aligned directly with the third objective of the second focus area which is expanding access to quality health services. The proposed project will also support aspects of the CPF’s critical cross- cutting theme which underpins reforms in all three focus areas—strengthening governance, institutions, and citizen engagement, and aligns with the WB Gender Equality Strategy The PDO will be achieved by activities under four Components of H-EQIP2: Page 16 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER COMPONENT 1: Improving Financial Protection and Utilization of Health Equity Fund – The strategic objective of this component is to support RGC’s vision of building a universal health insurance scheme in Cambodia as an important step in achieving UHC by 2030. With co-financing from RGC, this component will continue to support HEF to: (i) cover the cost of health services for the poor, including those most vulnerable to the impacts of climate change and natural disasters.; (2) optimize and expand the HEF benefit package and update the reimbursement rate of HEF; (iii) support increased utilization of HEF through addressing barriers to social awareness and inclusion and gender equality; and (iv) expand the coverage of full PMRS to all the remaining health centers and referral hospitals. This component will also support building financial sustainability, improving capacity and expanding functions of the PCA as the single agency to certify claims for all health insurance schemes in Cambodia as well as to validate the public services for other sectors. In addition, this component will also support RGC in strengthening social health protection through policy dialogue and technical assistance, including capacity building activities. COMPONENT 2: Strengthening the Quality and Capacity of Health Service Delivery--Building on the progress made in H- EQIP phase I, this component will focus on strengthening the health service delivery system in Cambodia, particularly at the subnational level (provincial/referral hospitals and health centers), with enhanced efforts on improving service quality, expanding service capacity and coverage, shifting the service delivery model and strengthening community based essential service provision. This will be done by implementing the National Quality Enhancement Monitoring Tools (NQEMT) nation-wide, rolling out NCD care to all the health centers enhancing VHSG and community engagement and building health service capacities in the referral hospitals including civil works, digital health and equipment. It will support MOH to implement the National Digital Health Strategy 2021-2030. This component will continue using SDGs, both fixed lump-sum grants and performance-based grants, to provide performance-based financing to health facilities. It will also provide funds to PHDs/ODs and key MOH agencies via PBCs in building up internal health service performance targets and promoting enhanced responsibility and accountability at sub-national levels. COMPONENT 3: Project Management, Monitoring & Evaluation, Gender Equality and Social Inclusion and - will finance activities related to project implementation management, implementation of environment and social development activities, mutual learning, financial management and procurement capacity building and monitoring & evaluation. In addition, this component will support gender equity and community engagement. Gender inclusion will put an emphasis on increased capacity and performance of Gender Mainstreaming Action Group (GMAG), and the project’s support of a Women in Leadership Development program will strengthen women’s voice and participation in decision- Page 17 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER making in the sector, and leadership on Gender Equality and Social Inclusion (GESI) and health (sub-component 3.2: Gender and Social Inclusion. COMPONENT 4: Contingency Emergency Response (CERC) -The objective of the contingent emergency response component (CERC), with a provisional zero allocation, is to allow for the reallocation of financing to provide an immediate response to an eligible crisis or emergency as needed. Current Operation Abstract (Approved as part of Additional Financing Package Seq No 1 on 04-Dec-2024) H-EQIP II will build on lessons learned from the current phase of H-EQIP to support the Royal Government of Cambodia (RGC) in advancing Universal Health Coverage (UHC) over a five-year period (July 2022-December 2027) with continued focus on improving financial protection and the equitable access to the health services for the poor and vulnerable, enhancing quality of health services, strengthening the health service delivery system and strengthening capacity for health emergency prevention, preparedness, and response. It will also aim to increase the performance, sustainability, efficiency, and social inclusion focus of national institutions. The project will support RGC’s vision in establishing universal health insurance coverage in Cambodia through improving the utilization of Health Equity Fund (HEF) and strengthening the capacity of National Payment Certification Agency (NPCA) as the claim validation agency for major health insurance schemes in Cambodia. The Project will support rolling out the National Quality Enhancement Monitoring Tools-II (NQEMT-II) nation-wide, and it will further strengthen Non Communicable Diseases (NCDs) service provision through expanding coverage and introducing community-based and people-centered service delivery model, and investing on referral hospitals (RHs) to address the service capacity gaps to ensure the provision of essential service package so as to increase utilization of services provided by the public health facilities as a way to reduce Out Of Pocket expenditures. Another strategic focus of the Project is to leverage the RGC’s D&D agenda through strengthening community engagement to improve access and utilization, improving gender equality and social inclusion, and carrying out health promotion to address risk factors of NCDs and improve community resilience to public health emergencies. In addition, the Project will support the RGC’s national digital health strategy and build an adaptive learning agenda in support of reform initiatives, provide constant implementation support and technical assistance to the Ministry of Health (MOH) as well as to facilitate continuous mutual learning and knowledge transfer. The project will further strengthen the focus on results through expanding SDGs to finance more health programs under the project as well as using performance-based conditions (PBCs) with an investment project financing. PBCs are a set of indicators, as part of the Project result framework, aiming at measuring performance against key actions and Page 18 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER interventions. This performance-focused financing approach would promote timely achievements of PBC targets. Achievement of PBC targets will be verified by a third-party independent validation team (IVT). The proposed Project’s activities are closely linked with the World Bank Group’s Twin Goals: reduce extreme poverty and enhance shared prosperity, the World Bank’s Health, Nutrition and Population Global Practice’s focus to assist clients to accelerate progress toward UHC, as well as the Country Partnership Framework (CPF) for FY19-23 for Cambodia. The CPF comprises three focus areas, and this proposed project falls under the second focus area on fostering human development and is aligned directly with the third objective of the second focus area which is expanding access to quality health services. The proposed project will also support aspects of the CPF’s critical cross- cutting theme which underpins reforms in all three focus areas—strengthening governance, institutions, and citizen engagement, and aligns with the WB Gender Equality Strategy. The PDO will be achieved by activities under five Components of H-EQIP II: COMPONENT 1: Improving Financial Protection and Utilization of HEF – The strategic objective of this component is to support RGC’s vision of building a universal health insurance scheme in Cambodia as an important step in achieving UHC by 2030. With co-financing from RGC, this component will continue to support HEF to: (i) cover the cost of health services for the poor, including those most vulnerable to the impacts of climate change and natural disasters.; (2) optimize and expand the HEF benefit package and update the reimbursement rate of HEF; (iii) support increased utilization of HEF through addressing barriers to social awareness and inclusion and gender equality; and (iv) expand the coverage of full Patient Management Registration System to all the remaining health centers (HCs) and RHs. This component will also support building financial sustainability, improving capacity and expanding functions of the NPCA as the single agency to certify claims for all health insurance schemes in Cambodia. In addition, this component will also support RGC in strengthening social health protection through policy dialogue and technical assistance, including capacity building activities. COMPONENT 2: Strengthening the Quality and Capacity of Health Service Delivery – Building on the progress made in H-EQIP phase I, this component will focus on strengthening the health service delivery system in Cambodia, particularly at the subnational level (provincial/referral hospitals and HCs), with enhanced efforts on improving service quality, expanding service capacity and coverage, shifting the service delivery model and strengthening community based essential service provision. This will be done by implementing the NQEMT-II nation-wide, rolling out NCD care to all the Page 19 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER HCs enhancing Village Health Support Group and community engagement and building health service capacities in the RHs including civil works, digital health and equipment. It will support MOH to implement the National Digital Health Strategy 2021-2030. This component will continue using SDGs, both fixed lump-sum grants and performance-based grants, to provide performance-based financing to health facilities. It will also provide funds to PHDs/ODs and key MOH agencies via PBCs in building up internal health service performance targets and promoting enhanced responsibility and accountability at sub-national levels. COMPONENT 3: Project Management, Monitoring & Evaluation, Gender Equality and Social Inclusion (GESI) and - will finance activities related to project implementation management, implementation of environment and social safeguard activities, mutual learning, financial management and procurement capacity building and monitoring & evaluation. In addition, this component will support gender equity and community engagement. Gender inclusion will put an emphasis on increased capacity and performance of Gender Mainstreaming Action Group, and the project’s support of a Women in Leadership Development program will strengthen women’s voice and participation in decision- making in the sector, and leadership on GESI and health. Component 4: Strengthening Capacity for Health Emergency Prevention Preparedness and Response and will strength capacity for PPR in Cambodia by focusing on surveillance, laboratories, and human resources. COMPONENT 5: Contingency Emergency Response (CERC) -The objective of the CERC, with a provisional zero allocation, is to allow for the reallocation of financing to provide an immediate response to an eligible crisis or emergency as needed. Proposed Operation Abstract H-EQIP II will build on lessons learned from the current phase of H-EQIP to support the Royal Government of Cambodia (RGC) in advancing Universal Health Coverage (UHC) over a five-year period (July 2022-December 2027) with continued focus on improving financial protection and the equitable access to the health services for the poor and vulnerable, enhancing quality of health services, strengthening the health service delivery system and strengthening capacity for health emergency prevention, preparedness, and response. It will also aim to increase the performance, sustainability, efficiency, and social inclusion focus of national institutions. The project will support RGC’s vision in establishing universal health insurance coverage in Cambodia through improving the utilization of Health Equity Fund (HEF) and strengthening the capacity of National Payment Certification Agency (NPCA) as the claim validation agency for major Page 20 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER health insurance schemes in Cambodia. The Project will support rolling out the National Quality Enhancement Monitoring Tools-II (NQEMT-II) nation-wide, and it will further strengthen Non Communicable Diseases (NCDs) service provision through expanding coverage and introducing community-based and people-centered service delivery model, and investing on referral hospitals (RHs) to address the service capacity gaps to ensure the provision of essential service package so as to increase utilization of services provided by the public health facilities as a way to reduce Out Of Pocket expenditures. Another strategic focus of the Project is to leverage the RGC’s D&D agenda through strengthening community engagement to improve access and utilization, improving gender equality and social inclusion, and carrying out health promotion to address risk factors of NCDs and improve community resilience to public health emergencies. In addition, the Project will support the RGC’s national digital health strategy and build an adaptive learning agenda in support of reform initiatives, provide constant implementation support and technical assistance to the Ministry of Health (MOH) as well as to facilitate continuous mutual learning and knowledge transfer. The project will further strengthen the focus on results through expanding SDGs to finance more health programs under the project as well as using performance-based conditions (PBCs) with an investment project financing. PBCs are a set of indicators, as part of the Project result framework, aiming at measuring performance against key actions and interventions. This performance-focused financing approach would promote timely achievements of PBC targets. Achievement of PBC targets will be verified by a third-party independent validation team (IVT). The proposed Project’s activities are closely linked with the World Bank Group’s Twin Goals: reduce extreme poverty and enhance shared prosperity, the World Bank’s Health, Nutrition and Population Global Practice’s focus to assist clients to accelerate progress toward UHC, as well as the Country Partnership Framework (CPF) for FY19-23 for Cambodia. The CPF comprises three focus areas, and this proposed project falls under the second focus area on fostering human development and is aligned directly with the third objective of the second focus area which is expanding access to quality health services. The proposed project will also support aspects of the CPF’s critical cross- cutting theme which underpins reforms in all three focus areas—strengthening governance, institutions, and citizen engagement, and aligns with the WB Gender Equality Strategy. The PDO will be achieved by activities under five Components of H-EQIP II: COMPONENT 1: Improving Financial Protection and Utilization of HEF – The strategic objective of this component is to support RGC’s vision of building a universal health insurance scheme in Cambodia as an important step in achieving Page 21 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER UHC by 2030. With co-financing from RGC, this component will continue to support HEF to: (i) cover the cost of health services for the poor, including those most vulnerable to the impacts of climate change and natural disasters.; (2) optimize and expand the HEF benefit package and update the reimbursement rate of HEF; (iii) support increased utilization of HEF through addressing barriers to social awareness and inclusion and gender equality; and (iv) expand the coverage of full Patient Management Registration System to all the remaining health centers (HCs) and RHs. This component will also support building financial sustainability, improving capacity and expanding functions of the NPCA as the single agency to certify claims for all health insurance schemes in Cambodia. In addition, this component will also support RGC in strengthening social health protection through policy dialogue and technical assistance, including capacity building activities. COMPONENT 2: Strengthening the Quality and Capacity of Health Service Delivery – Building on the progress made in H-EQIP phase I, this component will focus on strengthening the health service delivery system in Cambodia, particularly at the subnational level (provincial/referral hospitals and HCs), with enhanced efforts on improving service quality, expanding service capacity and coverage, shifting the service delivery model and strengthening community based essential service provision. This will be done by implementing the NQEMT-II nation-wide, rolling out NCD care to all the HCs enhancing Village Health Support Group and community engagement and building health service capacities in the RHs including civil works, digital health and equipment. It will support MOH to implement the National Digital Health Strategy 2021-2030. This component will continue using SDGs, both fixed lump-sum grants and performance-based grants, to provide performance-based financing to health facilities. It will also provide funds to PHDs/ODs and key MOH agencies via PBCs in building up internal health service performance targets and promoting enhanced responsibility and accountability at sub-national levels. COMPONENT 3: Project Management, Monitoring & Evaluation, Gender Equality and Social Inclusion (GESI) and - will finance activities related to project implementation management, implementation of environment and social safeguard activities, mutual learning, financial management and procurement capacity building and monitoring & evaluation. In addition, this component will support gender equity and community engagement. Gender inclusion will put an emphasis on increased capacity and performance of Gender Mainstreaming Action Group, and the project’s support of a Women in Leadership Development program will strengthen women’s voice and participation in decision- making in the sector, and leadership on GESI and health. Page 22 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Component 4: Strengthening Capacity for Health Emergency Prevention Preparedness and Response and will strength capacity for PPR in Cambodia by focusing on surveillance, laboratories, and human resources. COMPONENT 5: Contingency Emergency Response (CERC) -The objective of the CERC, with a provisional zero allocation, is to allow for the reallocation of financing to provide an immediate response to an eligible crisis or emergency as needed. COMPONENTS Last Approved Proposed Component Name Cost (USD) Action Component Name Cost (USD) Component 1: Improving Component 1: Improving Financial Protection and Financial Protection and 112,000,000.00 No Change 112,000,000.00 Utilization of Health Equity Utilization of Health Equity Fund Fund Component 2: Component 2: Strengthening Strengthening Quality and 182,700,000.00 No Change Quality and Capacity of 182,700,000.00 Capacity of Health Service Health Service Delivery Delivery Component 3: Project Component 3: Project Management, Monitoring & Management, Monitoring & 4,300,000.00 No Change 4,300,000.00 Evaluation, Gender Equality Evaluation, Gender Equality and Social Inclusion and Social Inclusion Component 4: Component 4: Strengthening Strengthening Capacity for Capacity for Health Health Emergency 4,821,650.00 No Change 4,821,650.00 Emergency Prevention Prevention Preparedness Preparedness and Response and Response Component 5: Contingent Component 5: Contingent 0.00 No Change 0.00 Emergency Response Emergency Response TOTAL 303,821,650.00 303,821,650.00 COSTS & FINANCING Private Capital Facilitation Is this an MFD-Enabling Project (MFD-EP)? Page 23 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER Is this project Private Capital Enabling (PCE)? ENVIRONMENTAL & SOCIAL Overview Operation Location Operation location and salient physical characteristics relevant to the ESS Assessment (geographic, environmental, social) (if known) The proposed project is nationwide throughout Cambodia’s 25 provinces and is an additional component to the existing Health Equity and Quality Improvement Project – Phase 2 (HEQIP-2) which is built on the previous H-EQIP. There are 1,374 public health facilities in Cambodia in 2020, including 8 national, 25 provincial and 91 referral hospitals, 1,182 health centers (without beds), 68 health centers (with beds), and 98 health posts. These facilities are classified based on the level of standard service package they provide. The health centers provide primary care services (minimum package of activities - MPA) and referral hospitals provide second-line health services (complementary package of activities - CPA). The CPA is classified into three categories, namely CPA-1, CPA-2 and CPA-3, based on the number and composition of staff, number of beds, standard drug kit, standard medical equipment, and clinical activities performed. The suboptimal service capacity in the CPA hospitals, including infrastructure, equipment and health workforce, has resulted in patients’ increasingly seeking care in the private sector, leading to high out-of-pocket health expenses. Additional Financing (AF) to HEQIP II will incorporate a new grant awarded to Cambodia from the Pandemic Fund (PF) for health emergency preparedness, prevention and response. Detailed operation location(s) and salient physical characteristics relevant to the ESS Assessment (geographic, environmental, social) In the last decades, Cambodia has made dramatic progress in reducing poverty, but 13.5 % of the population still live below the national poverty line and an additional 25% remain vulnerable to small economic shocks, especially in the unprecedented context of the COVID-19 pandemic. About 90% Cambodia’s poor live in rural villages where access to services is still lacking. There are persisting inequalities in health outcomes by socioeconomic status and between urban and rural populations. The ID Poor program, launched in 2007, identifies poor households and provides them with support to access health services and, more recently, to access the government cash transfer program during the COVID-19 pandemic. Households with ID Poor cards are eligible for free health care and reimbursement of costs under the Health Equity Fund (HEF). The proposed project is nationwide throughout Cambodia’s 25 provinces and is an additional component to the existing Health Equity and Quality Improvement Project – Phase 2 (HEQIP-2) which is built on the previous H-EQIP. There are 1,374 public health facilities in Cambodia in 2020, including 8 national, 25 provincial and 91 referral hospitals, 1,182 health centers (without beds), 68 health centers (with beds), and 98 health posts. These facilities are classified based on the level of standard service package they provide. The health centers provide primary care services (minimum package of activities - MPA) and referral hospitals provide second-line health services (complementary package of activities - CPA). The CPA is classified into three categories, namely CPA-1, CPA-2 and CPA- 3, based on the number and composition of staff, number of beds, standard drug kit, standard medical equipment, and clinical activities performed. The suboptimal service capacity in the CPA hospitals, including infrastructure, equipment and health workforce, has resulted in patients’ increasingly seeking care in the private sector, leading to high out-of- pocket health expenses. Additional Financing (AF) to HEQIP II will incorporate a new grant awarded to Cambodia from the Pandemic Fund (PF) for health emergency preparedness, prevention and response (PPR). Under the AF, the project will finance activities associated with strengthening the surveillance system and laboratory management system. There Page 24 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER will be no greenfield nor civil works (aside from minor non-civil works renovation such as repainting) conducted as part of the additional activities. The project and AF will be implemented across the country – in big cities, medium-sized urban areas, as well as in many big and small villages and sometimes remote locations, including areas where indigenous peoples may live. With a population of approximately 16.7 million in 2020, it is estimated that 97 % of Cambodians are Khmer ethnicity. The remaining 3 % is composed of Cham, Vietnamese, and Chinese ethnicities and approximately 1.25 % are divided between twenty-two indigenous ethnic minority groups. Indigenous Peoples tend to live in the most remote areas, particularly in Ratanakiri, Mondulkiri, and Stueng Treng provinces. Gender-Based Violence remains a serious issue in Cambodia. Distance and travel time to health facilities increase the difficulty for women to seek care, while gender norms contribute to widespread tolerance and acceptability of GBV and reduces women’s willingness to seek help. There is also a gender gap in trained health professionals: only 35% of nurses are female, and female specialist doctors do not exist in training institutions. While these are the case, efforts to address GBV issues have been on the development agenda of the government. A Steering Committee on Violence Against Women and Violence Against Children has been established, In Cambodia’s health sector, protocols to respond to survivors of GBV have been established, and there is a code of conduct for health service providers. Non-communicable diseases (NCDs) account for a large and increasing share of the burden of disease in Cambodia – deaths due to NCDs increased from 33% in 2000 to 64% in 2018. Cambodia’s poor working conditions of construction workers, including their occupational health safety, is an ongoing issue. Many construction workers do not have access to PPEs and work in unsafe environments. The boom of construction before the pandemic has led migrant workers to seek construction work across the country. These increased demands in the sector have forced some young adults, including children under 18, to quit their education and work in the brick kilns industry, including as indentured labor, which could be an issue in the supply chain. Cambodia is located in a global hotspot for Emerging Infectious Diseases (EDIs), zoonoses, and transboundary animal diseases (TADs). Growing human and animal populations, intensification of agricultural and livestock production, changes in land use including deforestation, and loss of biodiversity result in increasing overlap of people, livestock, and wildlife that create an interface for the spillover and transmission of EIDs and zoonoses (animal diseases that can be transmitted to humans). TADs also affect food security and economic development, often disproportionately impacting poor and disadvantaged people. Frequent incursions and spread of animal diseases compromise agri-food systems, trade, and food security. Borrower’s Institutional Capacity The Ministry of Health (MOH) is responsible for implementation of the project, including the Additional Financing. The parent project is the seventh World Bank financed health sector project in Cambodia. MOH has experience in implementing the World Bank’s Safeguards Policies in various projects, as well as more recently has developed experience in implementing the WB’s Environmental and Social Framework (ESF) in the parent project, the Pre-Service Training for Health Workers Project and the COVID-19 Emergency Response Project (ERP). The National Payment Certification Agency (NPCA) is now also an Implementing Agency on the project. Although they have experience supporting activities under the project previously as part of MOH, the responsibilities associated with becoming an Implementing Agency (including responsibility for E&S) are new to NPCA. The environmental and social risks associated with their responsible activities are low; however, they will need support to develop capacity to implement the ESCP and ESMF, where relevant. MOH is supported by two of its technical departments: Department of Hospital Service (DHS) and Preventative Medicine Department (PMD). Both Departments are responsible for the implementation of the relevant Environmental and Social Standards (ESSs). The DHS is responsible for health care waste management (HCWM) and has issued the relevant national guidelines on HCWM and infection prevention and control guidelines. The DHS is also responsible for providing training to national and sub-national level institutions and building their capacity to implement these guidelines. However, the overall HCWM practices in Cambodia are less than satisfactory and require more support for further improvement. Capacity for HCWM, particularly at district hospitals and health centers remain weak. They require technical and budget support to improve their current practices on segregation, collection, storage, treatment and disposal of infectious wastes and in restoring the operation and maintenance of incinerators. Page 25 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER The existing institutional arrangement, which relies on MOH (and more recently NPCA) for implementation, will remain the same as the parent project; however, two technical institutions under MOH will be included in the project - Communicable Disease Control Department (MOH-CDC) and National Institute for Public Health (NIPH) to lead sub- component 4.1 and sub-component 4.2, respectively. Given that DHS and PMD need to simultaneously handle multiple nationwide projects in addition to other core responsibilities assigned by the Ministry, timely implementation and effective monitoring of ESF instruments remain a challenge. This is due to their lack of resources including staffing, finance, and coordination. The current rating for E&S for the parent project is Moderately Satisfactory. The PMD has made progress in establishing an Environmental and Social Safeguard Working Group (ESSWG), providing information about E&S risk management in progress reports, and developing E&S training materials for Infection Prevention and Control/Waste Management. While PMD has hired an environmental specialist consultant, a social specialist is yet to be hired. Additional work is required to assign Grievance Redress Mechanism (GRM) focal points across health facilities to ensure proper reporting on project-related grievances. Assessment Environmental & Social Risk Classification Environmental Risk Rating Social Risk Rating Substantial Substantial Original Environmental and Social Risk Rating (ESRC) Revised Environmental and Social Risk Rating (ESRC) Substantial Substantial Environmental & Social Standards E & S Standards Relevance ESS 1: Assessment and Management of Environmental and Social Risks and Relevant Impacts ESS 10: Stakeholder Engagement and Information Disclosure Relevant ESS 2: Labor and Working Conditions Relevant ESS 3: Resource Efficiency and Pollution Prevention and Management Relevant ESS 4: Community Health and Safety Relevant ESS 5: Land Acquisition, Restrictions on Land Use and Involuntary Resettlement Relevant ESS 6: Biodiversity Conservation and Sustainable Management of Living Natural Not Currently Relevant Resources ESS 7: Indigenous Peoples/Sub-Saharan African Historically Underserved Relevant Traditional Local Communities ESS 8: Cultural Heritage Not Currently Relevant ESS 9: Financial Intermediaries Not Currently Relevant Summary of Assessment of Environmental and Social Risks and Impacts Page 26 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER The overall environmental and social risk is classified as “Substantial�? and this remains unchanged with the Additional Financing activities. The proposed Project aims to to improve equitable utilization of quality health services, to strengthen capacity for health emergency prevention, preparedness, and response, and to provide immediate and effective response in case of an Eligible Crisis or Emergency in the Kingdom of Cambodia. Towards this aim, the Project will enhance access to quality health services and financial protection for the poor and vulnerable, through, among other measures, support for scaling up Health Equity Fund (HEF) by financing health facilities nationwide. The project will cover all public national, all provincial and referral hospitals and all health centers. The nationwide scope of the Project means that the Project also supports health facilities located in north-eastern provinces of Cambodia, where there is high concentration of Indigenous Peoples, who have experienced marginalized access to public services, including health services. In addition to health services enhancement and expansion for the poor and the vulnerable, the proposed Project will support upgrading referral hospitals, including renovation or construction of additional hospital wards and upgrading of blood depots/banks at the provincial and regional hospitals; National Blood Transfusion Center; and supply of sufficient drugs, medical and laboratory equipment. Under the Additional Financing, the project will incorporate a new grant awarded to Cambodia from the Pandemic Fund (PF) for health emergency preparedness, prevention and response (PPR). The activities under the AF are associated with strengthening the surveillance system and laboratory management system. There will be no greenfield nor civil works (aside from minor non-civil works renovation such as repainting) conducted as part of the additional activities. Seven of the ten Bank’s environmental and social standards (ESS) have been screened as relevant. ESS6 on Biodiversity Conservation and Sustainable Management of Living Natural Resources; ESS8 on Cultural Heritage , and Standard ESS9 on Financial Intermediaries are considered not relevant. The social risk is classified as Substantial. Potential social risks associated with the proposed project include possible exclusions of key groups, who are considered vulnerable and marginalized, including vulnerable women who are victims of gender-based violence, the poor, people with disabilities, Indigenous Peoples, whose access to health services is already constrained due to social, economic, cultural and environmental barriers (i.e. language, culture, distance). It is of vital importance that vulnerable groups have access to project benefits, and that they are able to make use of the benefits of the Project activities. Therefore, robust stakeholder engagement is essential. Other potential social risks are tied to construction/upgrading of health facilities, which may result in risks associated with labor management, including use of child labor in construction and indentured labor in the supply of construction materials, safety of workers, and the spread of Covid-19 in the community. There are also potential risks related to community health and safety due to poor waste management by health facilities, and risks related to Gender-Based Violence (GBV) and Violence against Children (VAC) due to influx of labor from construction activities. While project activities are expected to be confined to existing health facilities, there could be a risk of land acquisition impacts. Capacity and commitment of MOH needs to be strengthened for successful management of risks and impacts. The social risks and impacts for new activities under the AF relate to risks on Occupational Health and Safety (OHS) of workers in the laboratory, and potential community health and safety risks to communities, in particular with regards to dangerous pathogens and toxins if biosecurity and waste management measures are not well implemented. While these activities are considered to pose a Moderate risk, the social risk for the Project remains classified as ‘Substantial’, taking into account experience in the parent project and MOH’s capacity on the management of the risks. The environmental risk remains unchanged at Substantial after the addition of AF activities. The potential environmental risks, covering the overall project and including the AF, are related to: (1) construction related risks and impacts, procurement of medical supplies and operation of health care facilities and laboratories; and (2) client’s capacity to manage E&S risks to meet ESF requirements. Potential environmental impacts and risks are related to construction works and the operation of hospitals, blood depots and laboratories, with particular focus on sample management and waste generation and management. Construction- related impacts may include traffic related accident, dust, noise, vibration, air emissions, generation of construction wastes, and potential asbestos containing material (ACM) that may be present at facilities undergoing rehabilitation. These impacts are temporary, predictable, reversible, and mitigatory measures are readily available and reliable. Potential impacts will be managed through the application of good engineering designs and practices for construction Page 27 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER by incorporating environmental mitigation measures in the technical design and tender documents. The project may also induce disposal of old medical equipment and/or supplies from refurbishment of health care facilities. Project supported rehabilitation activities will be required to dispose of such waste, including ACM, in a technically sound manner, depending on the type of equipment etc. Greenfield constructions are not expected as all works will be conducted within the footprint of existing facilities. Construction of additional hospital wards will be located within the existing hospital perimeter. TA support under the AF to improve disease surveillance and laboratory management (and associated capacity building) should improve management of wastes and reduce overall risk of transmission of dangerous pathogens but may also result in downstream impacts due to increased handling of dangerous pathogen samples and resulting laboratory wastes. The operation of hospitals, blood depots, and laboratories are likely to generate large volumes of hazardous and infectious HCWs, including COVID-19 related wastes, and non-hazardous sanitary liquid and solid wastes. These potential environmental and health risks are well-defined and can be readily addressed through implementation of the WBG’s Environmental, Health and Safety (EHS) Guidelines and the existing comprehensive guidelines on Health Care Waste Management (HCWM) and infection prevention and control prepared by MOH. The Guidelines incorporate best HCWM practices and are intended for practical application at HCFs with limited available financial and technical resources. However, gaps exist in implementation at the referral hospital levels. This includes an uneven application of the guidelines and insufficient resources and capacity to properly handle and dispose of healthcare wastes. In addition, under the ongoing H-EQIP, selected HCFs have their own waste incineration facilities installed onsite. Due diligence of existing incinerators will be conducted to examine its technical adequacy, process capacity, performance record, and operators’ capacity. In case any gaps are discovered, corrective measures should be recommended. MOH has developed experience with implementing World Bank-financed project requirements regarding safeguards policies. The current rating of environmental safeguard compliance for H-EQIP is moderately satisfactory. However, capacity to manage impacts and risks consistent with the relevant ESSs is still limited. Also, even though MOH has sufficient policy, regulations and guidelines on HCWM, the compliance at referral hospitals and healthcare centers remains weak. MOH has prepared and updated an ESMF which builds on lessons learnt from the past and ongoing H-EQIP and COVID-19 ERP projects and lays out an effective and practical process, and implementation arrangements, including the budget requirements, measures and plans to mitigate the potential environmental risks and impacts at the individual facility level. As well as the ESMF, the ESCP and SEP have also been updated to include the AF activities. An additional requirement on TA support has been added to the ESCP to ensure consideration of E&S impacts (including downstream) in the ToRs of TA activities. Last Finalized Date Is a common approach being considered? 25-Jul-2024 No Conditions Type Description of Conditions Action Financing Agreement: Article V (i) The Grant Agreement has been executed and delivered and all conditions precedent to its effectiveness have been fulfilled; and (ii) The Project Operational Manual has been duly adopted by the Recipient. Grant Agreement for the grants funded Effectiveness No Change by Multi-Donor Trust Fund for the Global Financing Facility in Support of Every Woman and Every Child and Australia-World Bank Partnership for Promoting Inclusion, Sustainability and Equality in Cambodia Single Donor Trust Fund: Article IV (i) The execution and Page 28 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) PROJECT PAPER delivery of the Grant Agreement has been duly authorized by all necessary actions and delivered on behalf of the Recipient (ii) The Financing Agreement has been executed and delivered and all conditions precedent to its effectiveness have been fulfilled; and (iii) The Project Operational Manual has been duly adopted by the Recipient. Financing Agreement: Section III.B.1(c) The Recipient may not withdraw the proceeds of the Financing as allocated for Emergency Expenditures, unless and until: (i) (A) the Recipient has determined that an Eligible Crisis or Emergency has occurred, and has furnished to the Disbursement Association a request to withdraw Financing amounts No Change under Category (5); and (B) the Association has agreed with such determination, accepted said request and notified the Recipient thereof; and (ii) the Recipient has adopted the CERC Manual and Emergency Action Plan, in form and substance acceptable to the Association. Financing Agreement: Section III.B.1(b)/ Grant Agreement: Schedule 2, Section II.B.1(b) (i) The Recipient may not withdraw the proceeds of the Financing/Grant as allocated for PBC Expenditures, unless and until the Recipient has: (ii) furnished evidence satisfactory to the Disbursement Association that the Recipient has achieved the No Change respective PBC Targets; and (iii) complied with the Disbursement and Financial Information Letter, including furnished to the Association the applicable interim unaudited financial reports documenting the incurrence of PBC Expenditures during the respective PBC period up. Article 4.01 of the Grant Agreement -- This Agreement shall not become effective until evidence satisfactory to the Bank has been furnished to the Bank that the following conditions have been satisfied: (a) the Effectiveness Recipient has adopted the updated Project Operations No Change Manual in form and substance satisfactory to the Bank; and (b) the execution and delivery of this Agreement on behalf of the Recipient have been duly authorized or ratified by all necessary governmental action." Page 29 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) RESULTS COUNTRY: Cambodia Cambodia Health Equity and Quality Improvement Project - Phase 2 @#&OPS~Doctype~OPS^dynamics@afaprresultframework#doctemplate Project Development Objective(s) PDO Indicators by PDO Outcomes For Official Use Only Baseline Period 1 Period 2 Period 3 Period 4 Completion Period Improved equitable utilization of health services 1. Outpatient visits by HEF beneficiaries in low utilization ODs (Text) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.44 0.49 0.54 0.62 0.70 0.78 ➢ 1.1. Outpatient visits by HEF beneficiaries in select provinces with highest multidimensional poverty (Text) 0.59 0.64 0.69 0.77 0.85 0.93 ➢ 1.2. Outpatient visits by female HEF beneficiaries in low utilization ODs (Text) Full-year utilization of Baseline plus 0.08 per Baseline plus 0.16 per capita female beneficiaries in capita per year per year project year 3 for these ODs will be the baseline, to be reported at the end of year 3 after the full PMRS has been rolled out nationwide. ➢ 1.3. Outpatient visits by male HEF beneficiaries in low utilization ODs (Text) Full-year utilization of male Baseline plus 0.08 per Baseline plus 0.16 per capita beneficiaries in project capita per year per year year 3 will be the baseline, to be reported at the end Page 30 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) of year 3 after the full PMRS has been rolled out nationwide. 2.1. Percentage of HEF beneficiaries in all HCs with Full PMRS being introduced in year 1, used the outpatient service paid by HEF (Text) Jun/2022 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 Full-year utilization of 5 percentage point 10 percentage point 15 percentage point increase project year 2 will be the increase from baseline increase from baseline from baseline baseline to be reported in the end of year 2. ➢ 2.1.1. Percentage of female HEF beneficiaries, in all HC with Full PMRS being introduced in year 1, used the outpatient service paid by HEF (Text) Full-year utilization of 5 percentage point 10 percentage point 15 percentage point increase female beneficiaries in increase from baseline increase from baseline from baseline For Official Use Only project year 2 will be the baseline to be reported at the end of year 2. ➢ 2.1.2. Percentage of male HEF beneficiaries, in all HC with Full PMRS being introduced in year 1, used the outpatient service paid by HEF (Text) Full-year utilization of male 5 percentage point 10 percentage point 15 percentage point increase beneficiaries in project increase from baseline increase from baseline from baseline year 2 will be the baseline to be reported at the end of year 2. 2.2. Percentage of HEF beneficiaries in all HCs with Full PMRS being introduced in year 2, used the outpatient service paid by HEF (Text) Jun/2025 Jun/2026 Jun/2027 Full year utilization of 5 percentage point 10 percentage point increase project year 3 will be the increase from baseline from baseline baseline to be reported in the end of year 3. ➢ 2.2.1 Percentage of female HEF beneficiaries, in all HC with Full PMRS being introduced in year 2, used the outpatient service paid by HEF (Text) Full-year utilization for 5 percentage point 10 percentage point increase female beneficiaries in increase from baseline from baseline project year 3 will be the baseline to be reported at the end of year 3. ➢ 2.2.2. Percentage of male HEF beneficiaries in all HCs with Full PMRS being introduced in year 2, used the outpatient service paid by HEF (Text) Page 31 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) Full-year utilization for 5 percentage point 10 percentage point increase male beneficiaries in increase from baseline from baseline project year 3 will be the baseline to be reported at the end of year 3. 2.3. Percentage of HEF beneficiaries in all HCs with Full PMRS being introduced in year 3, used the outpatient service paid by HEF (Text) Jun/2026 Jun/2027 Full year utilization of 5 percentage point increase project year 3 will be the from baseline baseline to be reported in the end of year 4. ➢ 2.3.1. Percentage of female HEF beneficiaries in all HCs with Full PMRS being introduced in year 3, used the outpatient service paid by HEF (Text) For Official Use Only Full-year utilization of 5 percentage point increase female beneficiaries in from baseline project year 3 will be the baseline to be reported in the end of year 4 ➢ 2.3.2. Percentage of male HEF beneficiaries, in all HC with Full PMRS being introduced in year 3, used the outpatient service paid by HEF (Text) Full-year utilization of male 5 percentage point increase beneficiaries in project from baseline year 3 will be the baseline to be reported at the end of year 4 Improved quality of health services utilized 3. Number of HFs exceeding 60 percent score in the April-May round of semi-annual national quality assessment (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 0.00 150.00 350.00 550.00 700.00 4. Hypertension screening rate (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 5.00 17.00 30.00 40.00 50.00 ➢ 4.1. Hypertension screening rate among women (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 5.00 17.00 30.00 40.00 50.00 ➢ 4.2. Hypertension screening rate among men (Percentage) Page 32 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 5.00 17.00 30.00 40.00 50.00 5. Number of HFs with Full PMRS introduced routinely collect & report sex, age & geographical location disaggregated data, gender-specific health data (e.g. GBV), & other markers of disadvantage (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 210.00 520.00 810.00 820.00 820.00 Strengthen Capacity for Health Emergency Prevention Preparedness and Response 6. Percentage of AAR and/or EAR for ONE health outbreak investigations conducted up to 7 days, notified up to 1 day, and responded to up to 7 days, using the 7-1-7 framework (Percentage) Jun/2024 Jun/2023 Jun/2024 Jun/2026 Jun/2026 Jun/2027 60 NA 60 (baseline) 65 70 80 For Official Use Only Intermediate Results Indicators by Components Baseline Period 1 Period 2 Period 3 Period 4 Completion Period Component 1: Improving Financial Protection and Utilization of Health Equity Fund 1. Percentage of HEF claims verified by PCA within six working days (Text) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 N/A 100% 100% 100% 100% 100% 2. Percentage of NSSF invoice verified by PCA within six working days (Percentage) Jun/2021 Jun/2027 0.00 100.00 100.00 100.00 100.00 100.00 3. Total number of HEF utilization (Outpatient and Inpatient visits) (Number) Jun/2021 Jun/2027 3,277,126.00 3,408,211.00 3,539,296.00 3,670,381.00 3,801,466.00 3,932,551.00 Component 2: Strengthening Quality and Capacity of Health Service Delivery 4. Percent of HFs for which ex-post verification score is more than or equal to 10.5 percent point lower than ex-ante assessment score (Text) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0 0 less than 20% less than 18% less than 16% Less than 15% Page 33 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) 5. Cervical cancer screening rate of target population (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 5.00 17.00 30.00 40.00 50.00 6. Number of HCs with established electronic rosters for target population (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 50.00 150.00 250.00 400.00 500.00 7. Number of diabetes patients managed by HCs according to the national protocol (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 0.00 300.00 500.00 600.00 700.00 ➢ 7.1. Number of female diabetes patients managed by HCs according to the national protocol (Number) For Official Use Only Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 0.00 178.00 292.00 345.00 395.00 ➢ 7.2. Number of male diabetes patients managed by HCs according to the national protocol (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Nov/2027 0.00 0.00 122.00 208.00 255.00 305.00 8. Percentage of hypertension cases managed by public health facilities according to national protocol (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 50.00 55.00 60.00 65.00 70.00 ➢ 8.1. Percentage of hypertension cases managed by public health facilities according to the national protocol among women (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 50.00 55.00 60.00 65.00 70.00 ➢ 8.2. Percentage of hypertension cases managed by public health facilities according to the national protocol among men (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 50.00 55.00 60.00 65.00 70.00 People who have received essential health, nutrition, and population (HNP) services (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 2,137,959.00 4,297,121.00 6,477,489.00 8,679,061.00 10,910,837.00 ➢ Number of children immunized (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 323,183.00 648,151.00 974,905.00 1,303,445.00 1,633,770.00 Page 34 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) ➢ Number of women and children who have received basic nutrition services (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 1,503,782.00 3,025,164.00 4,564,147.00 6,120,729.00 7,694,912.00 ➢ Number of deliveries attended by skilled health personnel (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 310,994.00 623,806.00 938,437.00 1,254,887.00 1,573,155.00 Component 3: Project Management, Monitoring & Evaluation, Gender Equality and Social Inclusion 10. Percentage of HFs producing timely financial report as stipulated in the SDG Manual (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 15.00 40.00 70.00 100.00 100.00 11. Number of management and health providers trained on GESI standards for health management and service delivery by province and sex. (Text) For Official Use Only Jun/2021 Jun/2023 Jun/2024 Jun/2026 Jun/2026 Jun/2027 0 100 managers and 100 additional managers 150 additional managers 150 additional managers 150 additional managers and technical staff from the and technical staff from and technical staff from and technical staff from technical staff from central central level to participate central and subnational central and subnational central level and level and subnational levels in training modules. levels to participate in levels to participate in subnational levels trained. trained and Women in training modules. training modules. leadership development program conducted for at least 50 women. 12. Number of data reviews conducted on the utilization of essential health services including NCDs (Number) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 2.00 2.00 2.00 2.00 2.00 13. Percentage of complaints received to the project Grievance Redress Mechanism (GRM) addressed within 60 days (Percentage) Jun/2021 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0.00 50.00 55.00 60.00 65.00 70.00 Component 4: Strengthening Capacity for Health Emergency Prevention Preparedness and Response 14. Percentage of Points of Entry (PoE) staff trained on vector surveillance and control program. (Percentage) Jun/2024 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 20 NA 20 (Baseline) 30 40 40 15. SOP for PCR-based primer synthesis and design developed and implemented in NPHL by the end of the third year. (Text) Page 35 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2 (P173368) Jun/2024 Jun/2023 Jun/2024 Jun/2025 Jun/2026 Jun/2027 0 NA 0 (baseline) SOP developed SOP endorsed by MOH SOP implemented in NPHL For Official Use Only Page 36 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Monitoring & Evaluation Plan: PDO Indicators by PDO Outcomes PDO Outcome Improved equitable utilization of health services Indicator Name 1. Outpatient visits by HEF beneficiaries in low utilization ODs (Text) PBC Outpatient visits by HEF beneficiaries in ODs with OPD utilization lower than 0.7 per capita per year in the baseline year 2020. Numerator: Total outpatient visits by HEF beneficiaries in ODs with OPD utilization lower than 0.7 per capita per year in the baseline year Description/Definition 2020. Denominator: Total HEF beneficiaries in ODs with OPD utilization lower than 0.7 per capita per year in the baseline year 2020. (Please see annex 4 for a list of these ODs and utilization rates) Frequency Semiannual Data source PMRS/Full PMRS Methodology for Data Routine data collection and reporting Collection Responsibility for Data The PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting Collection Indicator Name 1.1. Outpatient visits by HEF beneficiaries in select provinces with highest multidimensional poverty (Text) PBC Outpatient visits per capita per year by HEF beneficiaries in five provinces with lowest multidimensional poverty index at baseline (Mondul Description//Definition Kiri, Ratanak Kiri, Kratie, Preah Vihear, and Stung Treng) Frequency Semiannual Data source PMRS/ Full PMRS Methodology for Data Routine data collection and reporting Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection Indicator Name 1.2. Outpatient visits by female HEF beneficiaries in low utilization ODs (Text) PBC Description Outpatient visits by female HEF beneficiaries in low utilization ODs, as defined in the main indicator Frequency Semiannual Data source Full PMRS Methodology for Data Routine data collection and reporting analysis and reporting Collection Page 37 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection Indicator Name 1.3. Outpatient visits by male HEF beneficiaries in low utilization ODs (Text) PBC Description Outpatient visits by male HEF beneficiaries in low utilization ODs as defined in the main indicator Frequency Semiannual Data source Full PMRS Methodology for Data Routine data collection and reporting Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection Indicator Name 2.1. Percentage of HEF beneficiaries in all HCs with Full PMRS being introduced in year 1, used the outpatient service paid by HEF (Text) This is an indicator to track improvements in awareness and utilization of HEF benefits by HEF beneficiaries. The project year is from July to June. Numerator: Number of HEF beneficiaries who used OPD services reimbursed by HEF in all HCs with Full PMRS being introduced from July Description 2022–June 2023, year Denominator: Total number of HEF beneficiaries covered by HEF in the 200 HCs with Full PMRS being introduced from July 2022–June 2023. Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection 2.1.1. Percentage of female HEF beneficiaries, in all HC with Full PMRS being introduced in year 1, used the outpatient service paid by Indicator Name HEF (Text) Description As defined in the parent indicator Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection 2.1.2. Percentage of male HEF beneficiaries, in all HC with Full PMRS being introduced in year 1, used the outpatient service paid by HEF Indicator Name (Text) Page 38 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Description As defined in the parent indicator Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI's access to the database for conducting data analysis and reporting. Collection Indicator Name 2.2. Percentage of HEF beneficiaries in all HCs with Full PMRS being introduced in year 2, used the outpatient service paid by HEF (Text) This is an indicator to track improvements in awareness and utilization of HEF benefits by HEF beneficiaries. The project year is from July to June. Description Numerator: Number of HEF beneficiaries who used OPD services reimbursed by HEF in all HCs with Full PMRS being introduced from July 2023–June 2024 Denominator: Total number of HEF beneficiaries covered by HEF in all HCs with Full PMRS being introduced from July 2023–June 2024. Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection 2.2.1 Percentage of female HEF beneficiaries, in all HC with Full PMRS being introduced in year 2, used the outpatient service paid by HEF Indicator Name (Text) Description As defined in the parent indicator Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection 2.2.2. Percentage of male HEF beneficiaries in all HCs with Full PMRS being introduced in year 2, used the outpatient service paid by HEF Indicator Name (Text) Description As defined in the parent indicator Frequency Annual Data source Full PMRS Page 39 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI’s access to the database for conducting data analysis and reporting. Collection Indicator Name 2.3. Percentage of HEF beneficiaries in all HCs with Full PMRS being introduced in year 3, used the outpatient service paid by HEF (Text) This is an indicator to track improvements in awareness and utilization of HEF benefits by HEF beneficiaries. The project year is from July to June. Description Numerator: Number of HEF beneficiaries who used OPD services reimbursed by HEF in all HCs with Full PMRS being introduced from July 2024–June 2025 Denominator: Total number of HEF beneficiaries covered by HEF in the 300 HCs with Full PMRS being introduced July 2024–June 2025. Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI's access to the database for conducting data analysis and reporting. Collection 2.3.1. Percentage of female HEF beneficiaries in all HCs with Full PMRS being introduced in year 3, used the outpatient service paid by Indicator Name HEF (Text) Description As defined in the parent indicator Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI's access to the database for conducting data analysis and reporting. Collection 2.3.2. Percentage of male HEF beneficiaries, in all HC with Full PMRS being introduced in year 3, used the outpatient service paid by HEF Indicator Name (Text) Description As defined in the parent indicator Frequency Annual Data source Full PMRS Methodology for Data Routine data for HEF utilization and HEF beneficiaries from PCA will be used. Collection Responsibility for Data PCA will report the HEF utilization to DPHI or allow DPHI's access to the database for conducting data analysis and reporting. Collection Page 40 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER PDO Outcome Improved quality of health services utilized Indicator Name 3. Number of HFs exceeding 60 percent score in the April-May round of semi-annual national quality assessment (Number) PBC Description This is an indicator to track the improved quality of HFs and is assessed by the NQEMTs-II. Frequency Annual Data source NQEMTs-II ICT system Methodology for Data Health centers and hospitals are assessed on a semiannual basis against NQEMTs-II. The assessment is conducted by ex-ante assessors, Collection who report the results to QAO. Responsibility for Data QAO Collection Indicator Name 4. Hypertension screening rate (Percentage) PBC Numerator: number of target population screened for hypertension Description Denominator: total number of the target population (residents that are ≥40 years old) for hypertension screening Frequency Semiannual Data source NCD patient tracking system Methodology for Data Reporting from NCD patient tracking ICT system Collection Responsibility for Data PMD Collection Indicator Name 4.1. Hypertension screening rate among women (Percentage) PBC Numerator: number of target female population screened for hypertension Description Denominator: total number of target female population (residents that are ≥40 years old) for hypertension screening Frequency Semiannual Data source NCD patient tracking system Methodology for Data Reporting from NCD patient tracking ICT system Collection Responsibility for Data PMD Collection Indicator Name 4.2. Hypertension screening rate among men (Percentage) PBC Numerator: number of target male population screened for hypertension Description Denominator: total number of target male population (residents that are ≥40 years old) for hypertension screening Frequency Semiannual Data source NCD patient tracking system Methodology for Data Reporting from NCD patient tracking ICT system Collection Page 41 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Responsibility for Data PMD Collection 5. Number of HFs with Full PMRS introduced routinely collect & report sex, age & geographical location disaggregated data, gender- Indicator Name specific health data (e.g. GBV), & other markers of disadvantage (Number) Full indicator name: Number of HFs with Full PMRS being introduced routinely collect and report sex, age, and geographical location disaggregated data, gender specific health data (e.g., GBV), and other markers of disadvantage such as Indigenous status. The indicator will require an assessment in Year 1 to look at the full package of data and include the GBV collection of data. The assessment will be done in collaboration with the various agencies within the MOH that will provide exact definitions, criteria for the target groups and provide DPHI (department in charge of collecting the data) the formula to incorporate the indicators in the system. Year 1 will also see the rollout of the indicators that are included in the CNP project (covering only 7 provinces) to the remaining provinces. Description The remaining GESI data around disability and indigenous status will require consultations and collaboration with other ministries that are responsible for defining these indicators. PCA/DPHI will roll out full PMRS to all remaining health centers in the first three years (200 HCs in Year 1, 300 HCs in Year 2, and 300HCs in Year 3). DPHI will complete aggregation and finalization of all required information necessary in each year for the HCs/HFs with full PMRS rolled out. Year 4 will see the roll-out of the full sex-disaggregated data and GESI indicators as agreed with the Government and the World Bank. Frequency Semiannual Data source MOH report/HMIS/full PMRS Methodology for Data DPHI collects and reports data in collaboration with other agencies Collection Responsibility for Data DPHI Collection PDO Outcome Strengthening Capacity for Health Emergency Prevention Preparedness and Response 6. Percentage of AAR and/or EAR for ONE health outbreak investigations conducted up to 7 days, notified up to 1 day, and responded to Indicator Name up to 7 days, using the 7-1-7 framework (Percentage) The number of event reviews of zoonotic outbreaks or public health events among the total number of such occurrences per year. To calculate the percentage: • The numerator is the number of zoonotic outbreaks or public health events that have undergone review for detection, notification, Description and response aligned with 7-1-7 framework. • The denominator is the total number of zoonotic outbreaks or public health events that occur within a defined period, such as one year or three years. Frequency Annual Utilize line lists from outbreak investigations or the Cambodia Event Monitoring System’s (CamEMS) record on zoonotic outbreaks or public Data source health events. Data are collected from provincial Rapid Response Teams, laboratory officers, clinicians, or other notified sources. Methodology for Data Calculate the number of zoonotic outbreak events or public health events. Page 42 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Collection Responsibility for Data MOH-CDC, Oversees Surveillance, Zoonotic Diseases, and the Field Epidemiology Training Program (FETP) Collection Page 43 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Monitoring & Evaluation Plan: Intermediate Results Indicators by Components Component Component 1: Improving Financial Protection and Utilization of Health Equity Fund Indicator Name 1. Percentage of HEF claims verified by PCA within six working days (Text) PBC This is an indicator to track the timeliness of claims verified by the PCA. Description Numerator: Number of claims submitted to PCA verified and certified by PCA within six working days Denominator: Total number of claims submitted to PCA Frequency Monthly Data source PMRS Methodology for Data PMRS report Collection Responsibility for Data PCA Collection Indicator Name 2. Percentage of NSSF invoice verified by PCA within six working days (Percentage) Description Number of cases claimed by HFs for reimbursement by NSSF being verified by PCA within 6 days Frequency Monthly Data source PMRS Methodology for Data PMRS report Collection Responsibility for Data PCA Collection Indicator Name 3. Total number of HEF utilization (Outpatient and Inpatient visits) (Number) Description Total number of IPD and OPD cases utilized by HEF beneficiaries. Frequency Semiannual Data source Full PMRS Methodology for Data Total number of OPD and IPD cases by HEF beneficiaries recorded in the full PMRS Collection Responsibility for Data PCA will report HEF utilization to DPHI for conducting data analysis and reporting. Collection Component Component 2: Strengthening Quality and Capacity of Health Service Delivery Indicator Name 4. Percent of HFs for which ex-post verification score is more than or equal to 10.5 percent point lower than ex-ante assessment score Page 44 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER (Text) Numerator: Total number of HFs being verified by the ex-post assessors having ex-post verification score less than 10.5 percent point Description against the ex-ante scores Denominator: Total number of HFs being verified by ex-post assessors. Frequency Semiannual Data source NQEMT-2 ICT system Methodology for Data Result of the ex-post verification conducted by PCA comparing the ex-ante score against the ex-post score. Collection Responsibility for Data QAO/PCA Collection Indicator Name 5. Cervical cancer screening rate of target population (Percentage) Numerator: Number target population screened for cervical cancer screening Description Denominator: Total number of the target population (women aged 30–49) for cervical cancer screening Frequency Semiannual Data source NCD patient tracking Methodology for Data Report from NCD patient tracking system Collection Responsibility for Data PMD/DPHI Collection Indicator Name 6. Number of HCs with established electronic rosters for target population (Number) Description Number of health centers with electronic rosters for target population including ANC, PNC, immunization, and NCD Frequency Semiannual Data source NCD patient tracking Methodology for Data Routine data Collection Responsibility for Data PMD Collection Indicator Name 7. Number of diabetes patients managed by HCs according to the national protocol (Number) Description Number of diabetes patients managed by HCs according to the treatment protocol Frequency Semiannual Data source NCD Patient Tracking Methodology for Data Routine Data Collection Page 45 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Responsibility for Data PMD Collection Indicator Name 7.1. Number of female diabetes patients managed by HCs according to the national protocol (Number) Description Number of female diabetes patients managed by HCs according to the treatment protocol Frequency Semiannual Data source NCD Patient Tracking Methodology for Data Routine Data Collection Responsibility for Data PMD Collection Indicator Name 7.2. Number of male diabetes patients managed by HCs according to the national protocol (Number) Description Number of male diabetes patients managed by HCs according to the treatment protocol Frequency Semiannual Data source NCD Patient Tracking Methodology for Data Routine Data Collection Responsibility for Data PMD Collection Indicator Name 8. Percentage of hypertension cases managed by public health facilities according to national protocol (Percentage) Numerator: Number of hypertension cases treated by public health facilities according to the national protocol Description Denominator: Total number of people diagnosed with hypertension by public health facilities recommended for treatment Frequency Semiannual Data source NCD patient tracking system Methodology for Data NCD tracking system will track these patients. The patients managed according to the national protocol will be defined based on the Collection Government protocol for managing hypertensive patients. Responsibility for Data PMD Collection 8.1. Percentage of hypertension cases managed by public health facilities according to the national protocol among women Indicator Name (Percentage) Numerator: Number of hypertension cases among women treated by public health facilities according to the national protocol Description Denominator: Total number of women diagnosed with hypertension by public health facilities recommended for treatment Frequency Semiannual Data source NCD patient tracking system Page 46 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Methodology for Data NCD tracking system will track these patients. The patients managed according to the national protocol will be defined based on the Collection Government protocol for managing hypertensive patients. Responsibility for Data PMD Collection Indicator Name 8.2. Percentage of hypertension cases managed by public health facilities according to the national protocol among men (Percentage) Numerator: Number of hypertension cases among men treated by public health facilities according to the national protocol Description Denominator: Total number of men diagnosed with hypertension by public health facilities recommended for treatment Frequency Semiannual Data source NCD patient tracking system Methodology for Data NCD tracking system will track these patients. The patients managed according to the national protocols will be defined based on the Collection Government protocols for managing hypertensive patients. Responsibility for Data PMD Collection Indicator Name People who have received essential health, nutrition, and population (HNP) services (Number) Description Frequency Semiannual Data source HMIS Methodology for Data Routine data: Sum of (a) number of children who received HepB within 24 hours, (b) number of deliveries attended by skilled, Collection health personnel at public health facilities, and (c) number of women and children who have received basic nutrition services Responsibility for Data DPHI Collection Indicator Name Number of children immunized (Number) Description Frequency Semiannual Data source HMIS Methodology for Data Routine data, Cumulative number of newborns vaccinated with HepB within 24 hours of birth, as a proxy indicator Collection Responsibility for Data DPHI Collection Indicator Name Number of women and children who have received basic nutrition services (Number) Description Frequency Semiannual Data source HMIS Page 47 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Methodology for Data Routine data: Cumulative number of children ages 6–59 months received Vitamin A supplementation in second round and Collection cumulative number of pregnant women received 90 tablets iron/folic acid Responsibility for Data DPHI Collection Indicator Name Number of deliveries attended by skilled health personnel (Number) Description Frequency Semiannual Data source HMIS Methodology for Data Routine data: Cumulative number of deliveries attended by skilled health personnel at public health facilities Collection Responsibility for Data DPHI Collection Component Component 3: Project Management, Monitoring & Evaluation, Gender Equality and Social Inclusion Indicator Name 10. Percentage of HFs producing timely financial report as stipulated in the SDG Manual (Percentage) PBC DBF, with support from ODs’ and PHDs’ Accountants to provide handholding/on -site training/coaching to HFs in producing timely financial Description reports according to the SDG Manual Frequency Annual Data source DBF report from ODs Methodology for Data DBF will collect the table prepared by ODs showing the timeline of monthly financial reports prepared by health facilities. Collection Responsibility for Data DBF Collection 11. Number of management and health providers trained on GESI standards for health management and service delivery by province and Indicator Name sex (Text) Number of management and health providers trained on GESI standards for health management and service delivery by province and sex. Description Please note that this indicator is also linked with PBC 7. As the portal only allows for one PBC to be linked with one indicator, we have linked PBC 7 on GESI with the main GESI indicator (PDI 5). Frequency Annual Data source GMAG Methodology for Data Reporting by GMAG supported by training sign-in sheet, hotel bill, and etc. Collection Responsibility for Data GMAG and DPHI Collection Page 48 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Indicator Name 12. Number of data reviews conducted on the utilization of essential health services including NCDs (Number) PBC Number of routine reviews conducted by DPHI and PMD to review the utilization of essential health services (ANC, PNC, Description delivery at health facilities, family planning, and immunization) including NCDs Frequency Semiannual Data source DPHI Reports Methodology for Data Routine reporting Collection Responsibility for Data DPHI Collection Indicator Name 13. Percentage of complaints received to the project Grievance Redress Mechanism (GRM) addressed within 60 days (Percentage) Numerator: Total number of complaints addressed within 60 days Description Denominator: Total number of complaints received within last 6 months Frequency Semiannual Data source MOH admin data/semiannual project program report Methodology for Data Routine monitoring Collection Responsibility for Data MOH Collection Component Component 4: Strengthening Capacity for Health Emergency Prevention Preparedness and Response Indicator Name 14. Percentage of Points of Entry (PoE) staff trained on vector surveillance and control program. (Percentage) This indicator will gauge the capacity of PoE staff required under the International Health Regulations (IHR) 2005. To calculate the percentage: Description Numerator: Count the number of PoE staff attending training on vector surveillance and control Denominator: Total number of PoE staff Frequency Annual Data source Training reports Methodology for Data Training reports Collection Responsibility for Data Quarantine Bureau and PoE staff, MOH-CDC, MOH Collection Indicator Name 15. SOP for PCR-based primer synthesis and design developed and implemented in NPHL by the end of the third year. (Text) A primer is a short, single-stranded nucleic acid used by all living organisms in initiating DNA synthesis. The polymerase chain reaction (PCR) Description employs a pair of custom primers to direct DNA elongation toward each other at opposite ends of the sequence being amplified. These primers must code for only the specific upstream and downstream sites of the sequence being amplified. Page 49 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Frequency Annual Data source SOP for PCR-based primer synthesis and design at NIPH virology laboratory Methodology for Data The annual meeting/workshop will review the activity related to this indicator. The number of SOPs will be tallied at that time. Collection Responsibility for Data NIPH Virology Laboratory Collection Page 50 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Verification Protocol: Performance Based Conditions PBC Indicator Name 1 : Improved HEF Management (Text) Formula NA This PBC will finance DPHI’s expenditures for (a) updating HEF benefit package and service reimbursement rates; (b) conducting semiannual review on HEF utilization and annual project review workshop, including review implementation on HEF utilization; (c) producing semiannual HEF utilization analysis reports; (d) preparing Action Plan for routine collection of gender and other GESI-related disaggregated Description data, and gender-specific data; (d) routinely producing gender and other GESI disaggregated data, and gender-specific data, and gender- based violence data from HMIS/DHIS2/PMRS; and (e) promoting the awareness of the HEF benefit package. Target (a) Year 1 to Year 5; target (c) Year 2 to Year 3; and target (b) Year 4 to Year 5 are time bound. 1. Consultation report for updating HEF benefit package and service reimbursement rates; 2. Official documents to prove that the new HEF benefit package and new service reimbursement schedule have been developed and adopted; 3. Semi-annual and annual workshop Data source/ Agency invitation, participant sign-in sheet, venue renting invoice; 4. Semi-annual HEF analysis reports produced and submitted to the Association by December; (5) GESI implementation action plan, progress on GESI implementation action plan, and gender-based violent data; and 6. HEF promotion activities conducted via social media and the HEF promotion material both soft copies and hard copy distributed to HFs. Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the verification protocol. Desk review of reports submitted with supporting documents/evidence. Randomly sampled follow-up call to be conducted as necessary to Procedure validate the reported achievement. PBC Indicator Name 2 : Expanded PCA Functions and Service Coverage (time bound except for target c for year 1-3) (Text) Formula NA This PBC will finance NPCA’s expenditures for (a) conducting timely verification of HEF claim, quality verification, validation diabetes, hypertension and cervical cancer screening, and case management services; (b) strengthening and expanding its capacity to carry out the Description tasks defined above; and (c) rolling out the full PMRS to remining 800 HCs and 20 RHs. This PBC is time bound except for target (b) Year 1 and target (c) Year 2. The disbursement will be made when each target is validated as fully achieved. 1. Meeting invitation, meeting participant sign in sheet, meeting venue renting invoice, certificate issued; 2. Documents proven that supervision, coaching, semi/annual reviews conducted; 3. Documents proven contracting of consultants; 4. Reports of claim validation, Data source/ Agency diabetes and hypertension screening and treatment (DHS&T) and CCS&T screening and case management services; 5. quality verification repot of NQEMTs-II; 6. Document proven the roll-out of full PMRS to HCs and RHs; and 7. Reports of claim verification for HEF for identified poor and at risk group. Page 51 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the POM verification protocol. Desk review of reports submitted with supporting documents/evidence. Randomly sampled follow-up call to be conducted as necessary to Procedure validate the reported achievement. PBC Indicator Name 3 : Enhanced Quality of Health Service as defined in NQEMTs-II by MOH (Text) Formula NA This PBC will finance QAO’s expenditures for (a) building PHD and OD assessor teams to conduct NQEMTs-II; (b) building the capacity of HCs and PHs/RHs to improve quality of healthcare service delivery; (c) developing 40 new clinical vignettes and their respective coaching protocols, and knowledge tests to be added in implementation of NQEMTs-II for improving knowledge and competency of health facility Description staff; and (d) conducting supervisions as necessary to improve the implementation of NQEMTs-II as well as the performance of HFs. All targets of this PBC are not time bound except target (a) Year 1 and Year 5, and target (b) for Year 5 are time bound, which means MOH can continue to implement in the following years, but the disbursement will be made only when the target has been achieved. 1. Supporting evidence to confirm training/workshop has been provided such as official invitation, participant sign in sheet, training/workshop venue renting invoice, and certificate issued; 2. Documents proven that supervision, coaching, semi/annual reviews Data source/ Agency conducted; 3. NQEMTs-II data generated from the NQEMTs-II ICT system; 4. quality verification report; and 5. Document proving approval of the new clinical vignettes and their respective coaching protocols. Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the verification protocol. Desk review of reports submitted with supporting documents/evidence. Randomly sampled follow-up call to be conducted as necessary to Procedure validate the reported achievement. PBC Indicator Name 4 : Rolling out of NCD Services and Cervical Cancer Screening —National (Text) Formula NA This PBC will finance PMD’s expenditures for (a) updating national standard operation procedures for implementing DHS&T and CCS&T management; (b) providing TOT to PHDs and ODs in 22 provinces for providing cascade training to HC staff; (c) training all remaining 53 RHs and 61 RHs for diagnosing and treating severe/complicated diabetes, hypertension and cervical lesion cases; (d) performing supportive Description supervision and coaching and conducting programs’ semi/annual reviews; and (e) preparing and implementing the national Health Promotion Program. Target (a) is time bound across year 1 to year 5; target (b), (c), (d) and (e) of year 1 are not time bound; and target (b) across year 2 to year 5 are time bound. 1. Supporting evidence to confirm training/workshop has been provided such as official invitation, participant sign in sheet,training/workshop venue renting invoice, and certificate issued; 2. Documents proven that supervision, coaching, semi/annual Data source/ Agency reviews conducted; 3. Documents proven that supervision, coaching, semi/annual reviews conducted; 3. Documents proven that the national plan or standard operation procedures developed and adopted; and 4. Documents proven the National Health Promotion Program developed and health promotion activities completed every year according to the annual operational plan. Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the verification protocol. Page 52 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER Desk review of reports submitted with supporting documents/evidence. Randomly sampled follow-up call to be conducted as necessary to Procedure validate the reported achievement. PBC Indicator Name 5 : Rolling out of NCD Services and Cervical Cancer Screening – Subnational Level (scalable, non-time bound) (Text) Formula NA This PBC will finance PHDs’ and ODs’ expenditures for rolling out DHS&T and CCS&T to 810 new HCs and 500 new HCs respectively, and ensure the achievement of NCD screening targets. The expenditures include (a)training HC staff to provide DHS&T and CCST&T services; (b) procure and providing equipment and consumables to health centers and NCD clinics; and (c) conduct supportive supervision, review Description workshops, monitoring and reporting. All targets of this PBC are scalable and non-time bound, except for year 5 which time bound, meaning partial disbursement is allowed based on the formula and linking with partial achievement. If the target for certain year is not achieved in that year, MOH can continue implementing in the following years, but the disbursement will only be made when the target has been achieved. 1. Supporting evidence to confirm training has been provided such as official invitation, participant sign in sheet, training/workshop venue renting invoice, and certificate issued; 2. Documents proven that supervision, coaching, semi/annual reviews conducted; 3. Documents Data source/ Agency proven procurement/distribution of equipment, consumables, and other supplies according to the items and qualities defined in Annual Operational Plan; and 4. Validation report of achievement of screening targets. Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the verification protocol. Desk review of reports submitted with supporting documents/evidence. Randomly sampled follow-up call to be conducted to validate the Procedure reported achievement. 6 : Timely processing of project funds and improved capacity of sub-national HFs in applying relevant financial management system PBC Indicator Name (Text) Formula NA This PBC will finance the necessary project expenditures required for (a) DBF to ensure timely payment of HEF grant and performance- based SDG to sub-national HFs, ODs, and PHDs and (b) DBF, with support from ODs’ and PHDs’ Accountants to provide hand-holding/on-site Description training/coaching to HFs in producing timely financial reports according to the SDG Manual. Target (a) of Years 1–5 is time bound; target (b) of Years 1–4 is scalable and non-timebound. (1) Payment record in accounting system of DBF; 2. A table prepared by OD showing a timeline of which Desk review of reports submitted Data source/ Agency with supporting documents/evidence; 3.documetn proven the monthly financial reports are produced by HFs; and 4,Documents proven that on-site training/supervision/coaching conducted. Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the verification protocol. (a) DBF will extract timeline of payment dates (the length of time for payment from the receipt of PCA-certified invoice) and provide it to Procedure IVA who will check to see if the payment is within 5 working days from the receipt of certified invoices. Randomly sampled follow-up call to be conducted to validate the reported achievement Page 53 The World Bank Cambodia Health Equity and Quality Improvement Project - Phase 2(P173368) PROJECT PAPER (b) DBF will collect the table prepared by OD showing the timeline of monthly financial reports prepared by HFs and provide it to IVA. IVA will review the table to see if the monthly financial reports are produced no later than the deadline stated in the SDG manual. IVA can request for a copy of monthly financial reports, on a sample basis, for review and verification. PBC Indicator Name 7 : Implementation of Gender Equality and Social Inclusion Action Plan (scalable, non-time bound) (Text) Formula NA This indicator is to measure the implementation of Gender Equality and Social Inclusion Action Plan each year according to the annual Description operational plan. The annual workplan will be developed and agreed by the pooled fund partners. This PBC (except for target for Year 5) is scalable and not time bound. Target for Year 5 is time bound and non-scalable. 1. GMAG will be responsible to monitor, collect and report on the data; 2. Report developed according to the agreed template; 3. documents proven training provided such as official training invitation, participant sign-in sheet, record of certificate issued; 4. Documents Data source/ Agency proven policy roundtable conducted such as official invitation, participant sign-in sheet, venue renting invoice, policy report, presentations and etc.; and 5. documents proven the annual operational plan developed every year and the activities defined in the plan completed according to the annual operational plan. Verification Entity Result verification working group/verification agency. Verification procedures will be defined in the verification protocol. Desk review of reports submitted with supporting documents/evidence. Randomly sampled follow-up call to be conducted to validate the Procedure reported achievement. Page 54