The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) Digital West Bank & Gaza Project (P174355) MIDDLE EAST AND NORTH AFRICA | West Bank and Gaza | IBRD/IDA | Investment Project Financing (IPF) | FY 2021 | Seq No: 7 | Archived on 28-Sep-2024 | ISR01418 Implementing Agencies: Higher Council for Public Procurement Policy (HCPPP), Ministry of Telecom, and Information Technology (MTIT), Project Management Unit - PMU 1. OBJECTIVE 1.1 Development Objective Original Development Objective (Approved as part of Approval package on 25-Mar-2021) To (a) improve quality of high-speed broadband services in selected areas; and (b) enable development of selected e- services for response, recovery and resilience from shocks, such as COVID-19. Has the Development Objective been changed since Board Approval of the Project Objective? Yes Current Development Objective (Approved as part of Restructuring package Seq. 1 on 11-Dec-2023) To (a) improve quality of high-speed broadband services in selected areas; and (b) enable development of selected e- services for response, recovery and resilience from shocks, such as COVID-19. 2. COMPONENTS Name Component 1 – Enabling legal and regulatory environment for Digital Economy:(Cost 4,400,000.00) Component 2 – Implementing Digital infrastructure solutions for Emergency response, recovery and resilience:(Cost 3,500,000.00) Component 3 – Fostering User centered e-Service delivery:(Cost 9,600,000.00) Component 4 – Project Management and Implementation Support:(Cost 2,500,000.00) Component 5 - Contingent Emergency Response Component:(Cost 0.00) 3. OVERALL RATINGS Name Previous Current Sep 28, 2024 Page 1 of 8 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Unsatisfactory Moderately Unsatisfactory Overall Risk Rating Substantial Moderate 4. KEY ISSUES & STATUS 4.1 Implementation Status and Key Decisions Project implementation has progressed, though with continued delays. Priorities include operationalization of the Telecom Regulatory Authority (TRA), implementation of the Emergency Response Center once the site refurbishment is completed, and prioritization of services to digitalized under the project. 5. SYSTEMATIC OPERATIONS RISK-RATING TOOL Rating at Approval Last Approved Rating Risk Category Approval Package - ISR Seq. 06 - 08 Feb Proposed Rating 26 Mar 2021 2024 Political and Governance High High High Macroeconomic High High High Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program High High High Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Substantial Substantial Substantial Environment and Social Moderate Moderate Moderate Stakeholders Substantial Substantial Substantial Other High High High Overall Substantial Substantial Moderate Sep 28, 2024 Page 2 of 8 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) 6. RESULTS 6.1 PDO Indicators by PDO Outcomes Improve quality of high-speed broadband services in selected areas Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year People provided with new or 1,003,000.00 Oct/2023 0.00 30-Oct-2023 0.00 31-Aug-2024 1,500,000.00 Oct/2026 enhanced access to Comments on This indicator will need to be revised, as the baseline ought to indicate 0, with the target broadband internet achieving targets indicating the increase in number of people. This will be addressed in a restructuring following (Number) the MTR. People provided with 0.00 0.00 0.00 700,000.00 new or enhanced access to broadband internet – Female (Number) Enable the development of selected e-services for response, recovery and resilience from shocks Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Number of citizens accessing 0.00 Dec/2020 0.00 31-Dec-2023 0.00 31-Aug-2024 100,000.00 Dec/2026 e-services supported by the project (Number) Of which percentage 0.00 0.00 0.00 50.00 female (Percentage) Response time to selected 13.00 Dec/2020 13.00 31-Dec-2023 13.00 31-Aug-2024 10.00 Dec/2026 emergency cases (Minutes) Page 3 of 9 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) 6.2 Intermediate Results Indicators by Components Component 1 – Enabling legal and regulatory environment for Digital Economy Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year No Nov/2020 No 31-Dec-2023 No 31-Aug-2024 Yes Dec/2026 Comments on This indicator will be considered completed once the following are met: achieving targets (i) the start-up costs and initial operating costs of the TRA, including the rental costs of the Telecommunications premises, the hosting of meetings of the Board of Directors, and the hosting of stakeholder Regulatory Authority (TRA) consultation meetings [achieved] established (Yes/No) (ii) the procurement of hardware and software solutions for Quality of Service (QoS) solutions [in progress] (iii) the purchase of equipment to facilitate the work of the Authority [in progress] A root Certificate Authority No Nov/2020 No 31-Dec-2023 No 31-Aug-2024 Yes Dec/2026 (CA) established under the project (Yes/No) Gender equality target No Nov/2020 No 31-Dec-2023 No 31-Aug-2024 Yes Dec/2026 integrated in national broadband strategy (Yes/No) Bylaw regulation for the No Nov/2020 No 31-Dec-2023 No 31-Aug-2024 Yes Dec/2026 operationalization of regulatory tools developed (Yes/No) e-Signature Bylaw for the No Nov/2020 No 31-Dec-2023 Yes 31-Aug-2024 Yes Dec/2026 effective roll-out of the root Comments on The name of the law has been chanaged to ‘e-Transactions Law’. It is currently waiting CA developed (Yes/No) achieving targets signature and adoption. Page 4 of 9 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) Number of staff trained on 0.00 Nov/2020 3.00 31-Dec-2023 3.00 31-Aug-2024 30.00 Dec/2026 regulations and operations (Number) of which % female 0.00 0.00 0.00 50.00 (Percentage) Number of people with access 3,515,880.00 Jun/2019 4,145,492.00 31-Dec-2023 4,145,492.00 31-Aug-2024 4,482,000.00 Dec/2026 to the internet (Number) Of which percentage 47.80 47.80 47.80 50.00 female (Percentage) Used international internet 16.00 Oct/2023 16.00 31-Dec-2023 16.00 31-Aug-2024 35.00 Oct/2026 bandwidth per internet user (Kbits/s) (Number) (Number) Median Fixed broadband 50.00 Oct/2023 50.00 31-Dec-2023 50.00 31-Aug-2024 80.00 Oct/2026 internet speed (Mbits/s) (Number) (Number) Median Mobile broadband 2.00 Oct/2023 2.00 31-Dec-2023 2.00 31-Aug-2024 10.00 Oct/2026 internet speed (Mbits/s) (Number) (Number) Component 2 – Implementing Digital infrastructure solutions for Emergency response, recovery and resilience Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Number of Palestinian 0.00 Nov/2020 0.00 31-Dec-2023 0.00 31-Aug-2024 3.00 Dec/2026 Authority Agencies’ emergency hotlines consolidated under the Emergency Response Center for resilience (Number) Component 3 – Fostering User centered e-Service delivery Indicator Name Baseline Actual (Previous) Actual (Current) Closing Period Page 5 of 9 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) Value Month/Year Value Date Value Date Value Month/Year e-government strategy for No Nov/2020 No 31-Dec-2023 Yes 31-Aug-2024 Yes Dec/2026 digitization of Palestinian Authority developed (Yes/No) First foundational phase of an No Nov/2020 Yes 31-Dec-2023 No 31-Aug-2024 Yes Dec/2026 e-government procurement Comments on Though this indicator has been marked as yes since 2022, the first phase is yet to be (e-GP) system developed achieving targets completed, and expected to be completed by end 2024. (Yes/No) Number of e-services re- 0.00 Nov/2020 0.00 31-Dec-2023 0.00 31-Aug-2024 3.00 Dec/2026 engineered under the project (Number) Share of contracts processed 0.00 Feb/2021 0.00 31-Dec-2023 0.00 31-Aug-2024 20.00 Dec/2026 through the e-GP system in the targeted agencies (Percentage) Citizen feedback mechanism No Nov/2020 No 31-Dec-2023 Yes 31-Aug-2024 Yes Dec/2026 for e-services operational (Yes/No) Number of periodic citizen 0.00 Jan/2021 0.00 31-Dec-2023 0.00 31-Aug-2024 10.00 Jun/2026 engagement feedback reports Comments on Reports are generated but not made public currently. on e-services published achieving targets (Number) Number of Digital Access 0.00 Oct/2023 0.00 31-Dec-2023 0.00 31-Aug-2024 30.00 Oct/2026 Points operational - Number (Number) Component 4 – Project Management and Implementation Support Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Feedback addressed and 0.00 Nov/2020 100.00 30-Jun-2023 67 31-Aug-2024 90.00 Dec/2026 Page 6 of 9 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) responded within the Comments on This value has decreased as one grievance was responded to outside of stipulated service stipulated service standards achieving targets standards as a result of PMU turnover and lack of access to the GRM. This has been resolved (Percentage) now. Number of PA officials trained 0.00 Jan/2021 7.00 31-Dec-2023 49 31-Aug-2024 50.00 Dec/2026 in digital government (Number) Of which percentage 0.00 50.00 35 50.00 female (Percentage) Page 7 of 9 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) 7. DATA ON FINANCIAL PERFORMANCE 7.1 Cumulative Disbursements 7.2 Disbursements (by loan) Loan/Credit/TF Status Original Revised Cancelled Disbursed Undisbursed % Disbursed Historical Disbursed TF-B5236 Effective 20.00 20.00 0.00 4.03 15.97 20.15% 20.00 7.3 Key Dates (by loan) Loan/Credit/TF Status Approval Signing Effectiveness Orig. Closing Rev. Closing TF-B5236 Effective 26-Mar-2021 08-Apr-2021 05-May-2021 30-Dec-2026 30-Dec-2026 8. KEY DATES Sep 28, 2024 Page 7 of 8 The World Bank Implementation Status & Results Report Digital West Bank & Gaza Project (P174355) Key Events Planned Actual Approval 26-Mar-2021 26-Mar-2021 Effectiveness 05-May-2021 05-May-2021 Mid-Term Review No. 01 30-Jun-2024 31-Aug-2024 Operation Closing/Cancellation 30-Dec-2026 9. RESTRUCTURING HISTORY Restructuring Level 2 Approved on 10-Nov-2023 10. ASSOCIATED OPERATION(S) There are no associated operations Sep 28, 2024 Page 8 of 8