The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) SOUTH ASIA | India | Social Protection & Jobs Global Practice | Requesting Unit: SACIN | Responsible Unit: HSASP IBRD/IDA | Program-for-Results Financing | FY 2022 | Team Leader(s): Shrayana Bhattacharya, Ambrish Shahi Seq No: 5 | ARCHIVED on 17-Jun-2024 | ISR60830 | Created by: Shrayana Bhattacharya on 13-Jun-2024 | Modified by: Shrayana Bhattacharya on 13-Jun-2024 Program Development Objectives PDO Table Program Development Objective (from Program Appraisal Document) To strengthen the capability of the State of West Bengal to expand coverage and access to social assistance and targeted services for poor and vulnerable groups within the State. Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Implementation Status and Key Decisions Technical support for the women’s employment platform (under DLI#4) is being provided by the World Bank to the Government of West Bengal to ensure speedy progress. A conference with thought leaders and technical leads in this area will be organized in collaboration with CEDA, IWWAGE and JPAL in September 2024. The state government along with the World Bank team has completed a second round of scoping for technical support on the Social Care and Ageing result area. A series of round tables with all key stakeholders were organized over the past four months in 2024. The Finance Department has been designated as the nodal authority for the social care policy with inputs from Health and Social Welfare Departments. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P174564 IBRD-93290 Effective USD 125.00 125.00 0.00 30.31 94.69 24% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P174564 IBRD-93290 Effective 19-Jan-2022 09-Mar-2022 22-Apr-2022 31-Aug-2028 31-Aug-2028 6/19/2024 Page 1 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Program Action Plan Government issues Orders/ Circulars/ Memorandums on Data Exchange Policy & Protocols and Data Sharing Action Description Guidelines Source DLI# Responsibility Timing Timing Value Status Technical DLI 1 DWCDSW Other Year 1 Completed Completion Measurement Copy of Data Exchange Policy & Protocols and Data Sharing Guidelines shared by the government The state government has notified a data exchange policy for the state and the same has been shared with the Comments mission team. Action Description Coordinate policy dialogue on effective solutions to increase FLFP with relevant partners and stakeholders Source DLI# Responsibility Timing Timing Value Status Technical DLI 4 DWCDSW Other Year 2 Completed Completion Measurement Copy of minutes of the meeting and report to increase FLFP Comments Action Description Redeployment of frontline workers (AWW & ASHA) as the Household Case Management Worker Source DLI# Responsibility Timing Timing Value Status Technical DLI 5 DWCDSW Other Year 1 In Progress Completion Measurement Copy of notification on re-deployment of frontline workers obtained. The team has also completed the first round of scoping for technical support on the Social Care and Ageing pillar of Comments the PforR: Action Description Training of frontline workers in household case management, home and community-based care and rehabilitation Source DLI# Responsibility Timing Timing Value Status Technical DLI 5 DWCDSW Other Year 1 & 2 Delayed Completion Measurement Copy of training schedule, training content obtained Comments Action Description Training of frontline workers in remote care & rehabilitation assistance using teleconsulting system Source DLI# Responsibility Timing Timing Value Status Technical DLI 5 DWCDSW Other Year 1 & 2 Delayed Completion Measurement Copy of training schedule, training content obtained 6/19/2024 Page 2 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Comments Action Description Community mobilization and awareness campaigns to ensure citizens are aware of opportunities and entitlements Source DLI# Responsibility Timing Timing Value Status Technical DLI 5 DWCDSW Other Year 1 & 2 In Progress Completion Measurement Copy of Information, Education and Communication campaign materials obtained Comments The government is in the process of creating IEC content. Establish a mechanism for conducting annual post review of contracts by an independent Firm and act on their Action Description recommendation. Source DLI# Responsibility Timing Timing Value Status Department of By end of Year 1 from Fiduciary Systems Other In Progress Finance Program Effectiveness Completion Measurement A copy of office order or notification obtained Comments Set-up a centralized procurement complaint redressal system in Jai Bangla Unit which shall have a clear protocol and Action Description web interface to receive complaints and clearly defined rules and authorities to resolve/process the complaint/ suggestions Source DLI# Responsibility Timing Timing Value Status Department of By end of Year 1 from Fiduciary Systems Other Delayed Finance Program Effectiveness Completion Measurement A copy of Standard Operating Procedure obtained on centralized procurement redressal system Comments Action Description Develop a State Action Plan for Women Source DLI# Responsibility Timing Timing Value Status DLI 4 Year 4 (implementation Environmental and Social to be in accordance DWCDSW Other Not Yet Due Systems with timelines indicated in SAPW) Completion Measurement A copy of approved State Action Plan by competent authority obtained Comments 6/19/2024 Page 3 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Action Description Conduct annual Social Audits of the program Source DLI# Responsibility Timing Timing Value Status DWCDSW and Environmental and Social Social Audit Other Year 3 onwards Not Yet Due Systems Committees Completion Measurement Annual copy of Social Audits obtained Comments Action Description Develop guidelines and protocols for Social Audit of the program Source DLI# Responsibility Timing Timing Value Status Environmental and Social DWCDSW Other Year 2 Not Yet Due Systems Completion Measurement An approved copy of guidelines and protocols obtained from the competent authority. Comments Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial Substantial Substantial Macroeconomic Substantial Substantial Substantial Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Moderate Moderate Moderate Institutional Capacity for Implementation and Moderate Moderate Moderate Sustainability Fiduciary Moderate Moderate Moderate Environment and Social Low Low Low Stakeholders Moderate Moderate Moderate Other Moderate Low Low Overall Moderate Moderate Moderate Results PDO Indicators by Objectives / Outcomes 6/19/2024 Page 4 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Number of beneficiaries of targeted cash transfers from vulnerable groups including widows IN01433105 ►PDO Indicator 1: Number of beneficiaries of targeted cash transfers from vulnerable groups (disaggregated by gender, with widow pensions as a separate category) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Cash transfers to 50% beneficiaries under all Government has issued social protection orders to roll-out unified schemes for Value Social Protection Delivery In progress In progress vulnerable groups Platform under Jai Bangla made through Unified scheme umbrella Social Protection Delivery System Date 30-Jul-2021 04-Dec-2023 13-Jun-2024 01-Oct-2025 PDO Indicator 1: Number of beneficiaries of targeted cash transfers from vulnerable groups (disaggregated Comments by gender) Number of beneficiaries of tele-enabled social care services for the elderly/disabled (disaggregated IN01433206 ►PDO Indicator 2: Number of beneficiaries of tele-enabled social care services for the elderly/disabled (disaggregated by gender) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Government notification Social Care Services Value on State policy on Social In progress In progress in all districts of West Care Services Bengal Date 30-Jul-2021 04-Dec-2023 13-Jun-2024 31-Oct-2025 PDO Indicator 2: Number of beneficiaries of tele-enabled social care services for the elderly/disabled Comments (disaggregted by gender) Number of women beneficiaries reached by (services) job support platforms/pilots through the Program IN01433207 ►PDO Indicator 3: Number of women beneficiaries reached (offered services/interventions/information/support) by job support platforms/pilots through the Program (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 5,000.00 Date 01-Sep-2021 04-Dec-2023 13-Jun-2024 31-Oct-2025 Comments PDO Indicator 3: Number of women beneficiaries linked to job support platforms/pilots through the program Intermediate Results Indicators by Results Areas Result Area # 1: Strengthen Cash Transfers for poor and vulnerable households IN01433208 ►IR Indicator 1.1 Design enhancement finalization of Jai Bangla Platform (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Approval of design Availability of Jai Bangla enhancement of Jai Value Complete Complete Portal Bangla Platform by competent authority 6/19/2024 Page 5 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Date 30-Jul-2021 06-Jun-2023 06-Jun-2023 30-Nov-2021 Comments IR Indicator 1.1 Design enhancement of Jai Bangla Platform IN01433210 ►IR Indicator 1.2: Data Exchange and Sharing Guidelines (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Government of West Bengal approves Data Exchange and Sharing guidelines which will No Data Exchange and Value Completed Completed govern the collection, Sharing Guidelines storage, processing and sharing of data with Jai Bangla Platform Date 01-Oct-2021 30-Sep-2022 30-Sep-2022 28-Dec-2021 Comments IR Indicator 1.2: Data Exchange and Sharing Guidelines IN01433212 ►IR Indicator 1.3: Per cent share of all state social pension beneficiaries registered on Jai Bangla platform (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 40.00 40.00 70.00 Date 30-Jul-2021 04-Dec-2023 13-Jun-2024 31-Oct-2025 IR Indicator 1.3: Per cent share of all state social pension beneficiaries registered on Jai Bangla platform Comments (Number) IN01433214 ►IR Indicator 1.4: Creation of Standard Operating Procedure (SOP) for Grievance Redressal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target No Standard Operating Notification of SOP by Value In progress In progress Procedure competent authority Date 01-Oct-2021 04-Dec-2023 13-Jun-2024 27-May-2022 Comments IR Indicator 1.4: Creation of Standard Operating Procedures (SOP) for Grievance Redressal Result Area # 2: Facilitate and Scale-up Targeted Services for Women and Vulnerable Groups IN01433209 ►IR Indicator 2.1: Establishment of a state level strategy to boost female labor force participation based on evidence and stakeholder engagement (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Notification of Strategy Value Not Available Completed Completed by competent authority Date 30-Jul-2021 06-Jun-2023 06-Jun-2023 30-Mar-2022 IR Indicator 2.1: Establishment of a state level strategy to boost female labor force participation based on Comments evidence and stakeholder engagement IN01433211 ►IR Indicator 2.2: Training of front-line workers to provide tele-enabled social care services (Percentage, Custom) 6/19/2024 Page 6 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 70.00 Date 30-Jul-2021 04-Dec-2023 13-Jun-2024 31-Oct-2025 Comments IR Indicator 2.2: Training of front-line workers to provide tele-enabled social care services IN01433213 ►IR Indicator 2.3: Information, Education and Communication campaign to promote tele-enabled social care services (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Launch of an ICT campaign with a mobile application by competent authority Value Not Available In progress In progress which provides information on how citizens can access tele-enabled social care services Date 05-May-2022 04-Dec-2023 13-Jun-2024 31-Oct-2023 IR Indicator 2.3: Information, Education and Communication campaign to promote tele-enabled social care Comments services IN01433215 ►IR indicator 2.4: Training of field officials in two districts on state strategy to promote female labor force participation (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 19-Jan-2022 04-Dec-2023 13-Jun-2024 31-Oct-2025 IR indicator 2.4: Training of field officials in two districts on state strategy to promote female labor force Comments participation IN01433216 ►IR Indicator 2.5: Conduct assessment/studies on low Female Labor Force Participation (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Government of West Bengal through No Report or concerned department Value In progress In progress benchmarking available will undertake a study on low FLFP and publish the study Date 03-Apr-2023 04-Dec-2023 13-Jun-2024 31-Oct-2025 Comments IR indicator 2.5: Conduct assessments/studies on low FLFP Disbursement Linked Indicators DLI_IND_TABLE ►DLI 1 Development of a dynamic unified social protection delivery system under ‘Jai Bangla’ initiative for universal use of DBT in all social protection schemes for vulnerable groups such as widows etc. (Outcome, 25,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) FY 2026-27 6/19/2024 Page 7 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Government issues order to Value roll-out Unified Social In progress In progress NA Protection Delivery System Date -- 04-Dec-2023 13-Jun-2024 -- Jai Bangla Platform Version 1.0 is Live. The government is working with NIC (technical partner) to upgrade Comments and modernize the Jai Bangla platform with additional new features and functionalities. ►DLI 2 Number of widows receiving periodic cash transfers through social pensions (Outcome, 20,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) FY 2026-27 Value 1.02 million 1.5 million 1.5 million NA Date -- 04-Dec-2023 13-Jun-2024 -- Comments ►DLI 3 Number of elderlies from Scheduled Castes and Scheduled tribes community receiving periodic cash transfers through social pensions (Outcome, 20,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) FY 2026-27 Value 1.23 million 1.3 million 1.3 million NA Date -- 04-Dec-2023 13-Jun-2024 -- DLI completed Comments ►DLI 4 Establish an interdepartmental institutional entity to lead public-private coordination on women’s labor force participation and initiate at least one pilot on women’s entry to the workforce (Intermediate Outcome, 25,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) FY 2026-27 No interdepartmental Value In progress In progress NA institutional entity exists Date -- 04-Dec-2023 13-Jun-2024 -- The inter-departmental institutional entity has been notified and designs of pilots are being finalized. Pilots Comments shall be rolled out in 2024, in keeping with program design and milestones. ►DLI 5 Improve capacity and coverage of social care services to offer home and community-based care for the vulnerable groups including elderlies and persons with disabilities (Intermediate Outcome, 20,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) FY 2026-27 No policy or program on home and community- Value In progress In progress NA based care for vulnerable groups Date -- 04-Dec-2023 13-Jun-2024 -- 6/19/2024 Page 8 of 9 The World Bank Implementation Status & Results Report West Bengal Building State Capability for Inclusive Social Protection Operation (P174564) Comments ►DLI 6 Number of beneficiaries receiving at least one social protection benefit in agro-climatically and ecologically vulnerable regions (Outcome, 10,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) FY 2026-27 Value 5.42 million In progress In progress NA Date -- 04-Dec-2023 13-Jun-2024 -- Comments 6/19/2024 Page 9 of 9