The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) Jordan People-Centric Digital Government Program for Results (P180291) MIDDLE EAST AND NORTH AFRICA | Jordan | Governance Global Practice | Requesting Unit: MNC02 (399) | Responsible Unit: EMNGU (9752) IBRD/IDA | Program-for-Results Financing | FY 2024 | Team Leader(s): Roland Lomme, Reem Hafez, Abdallah Jabbour Seq No: 2 | Archived on 23-Jan-2025 | ISR03016 | Created by: Ali Ali Hassan Salamah on 19-Dec-2024 | Modified by: Roland Lomme on 17-Jan-2025 1. PROJECT DEVELOPMENT OBJECTIVE 1.1 Development Objective Original Development Objective (Approved as part of Approval package on 26-Mar-2024) To improve people-centric service delivery, government effectiveness, and transparency and accountability through digitalization. 2. OVERALL RATINGS Name Previous Current Progress towards achievement of PDO Moderately Satisfactory Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Satisfactory Overall Risk Rating Moderate Moderate 3. KEY ISSUES & STATUS 3.1 Implementation Status and Key Decisions Following the appointment of the Program manager (single condition of effectiveness), the Program has been declared effective on June 27, 2024. The disbursement of the advance from the loan and grant has been processed. The three prior results have been achieved (on the adoption of amendments to the 2007 Access to information act, of the Public Services Administration and Governance by-law and of the National Statistics bill). Progress is also made towards the achievement of a range of targeted results and sizeable disbursements are expected by next June pending independent verification. Jan 24, 2025 Page 1 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 4. DATA ON FINANCIAL PERFORMANCE 4.1 Disbursements (by loan) Loan/Credit/TF Status Original Revised Cancelled Disbursed Undisbursed % Disbursed IBRD-96660 Effective 321.00 321.00 0.00 81.05 239.95 25.25% TF-C4853 Effective 29.00 29.00 0.00 7.25 21.75 25.00% 4.2 Key Dates (by loan) Loan/Credit/TF Status Approval Signing Effectiveness Orig. Closing Rev. Closing IBRD-96660 Effective 26-Mar-2024 04-May-2024 27-Jun-2024 30-Jun-2028 30-Jun-2028 TF-C4853 Effective 26-Mar-2024 04-May-2024 27-Jun-2024 30-Jun-2028 30-Jun-2028 4.3 Program Action Plan The PMU will facilitate donor coordination to help mobilize adequate technical assistance Action Description and capacity building during Program implementation. Source DLI# Responsibility Timing Timing Value Status Technical NA MOPIC Recurrent Continuous In Progress Completion Completion will be measured based on documented donor meetings on TA and capacity Measurement building in support of Program implementation organized by the PMU. The PMU needs to be staffed as well as the PMIO and SPAC. Other implementing agencies Comments may need technical assistance and capacity building to achieve the results they are accountable for. Capacity building for the achievement of DLIs 1, 2, and 3 on access to digitalized services Action Description using trusted, people-centric DPI, the adoption of people-centric digital identity, and the improvement of trusted, people-centric data sharing Source DLI# Responsibility Timing Timing Value Status Jan 24, 2025 Page 2 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) MODEE and World Technical NA Recurrent Continuous Not Yet Due Bank MODEE and the World Bank commit to mobilizing the necessary resources from the ID4D Completion MDTF and YTJ's e-government component earmarked for MODEE for activities that enable Measurement the achievement of DLIs 1, 2, and 3. Relevant activities will be identified by MODEE, the ID4D task team leader, and YTJ's WB task Comments team leader in consultation with the PforR's task team leaders. Action Description Capacity building for the strengthening of personal data protection Source DLI# Responsibility Timing Timing Value Status Technical NA MODEE Recurrent Yearly Not Yet Due Privacy impact assessments (PIAs) are conducted on a yearly basis, informed by stakeholder Completion consultations and citizen feedback. Remedial actions to identified risks and vulnerabilities Measurement are implemented annually. Technical assistance to prepare and implement PIAs will be provided to the data protection Comments regulator established by the 2023 Personal Data Protection Law. The PMU will monitor and engage with MOF and the PMO on the adequate execution of the Action Description Program of expenditure underpinning Program implementation. Source DLI# Responsibility Timing Timing Value Status Technical NA PMIO Recurrent Continuous Not Yet Due Completion Annual reporting by the PMU to the GoJ and the WB on the execution of the Program of Measurement expenditure underpinning Program implementation. This will ensure that the fiscal resources included in the expenditure framework and Comments indispensable to the achievement of targeted results are made available to those three implementing agencies. Action Description E-Waste Management plan and Standard Operating Procedures (SOPs) Source DLI# Responsibility Timing Timing Value Status Environmental and Implementing NA Due Date 31-Dec-2024 Not Yet Due Social Systems agencies Completion Adoption and disclosure of an e-waste management plan and Standard Operating Measurement Procedures (SOPs) which are aligned with global best practices and national regulations. Jan 24, 2025 Page 3 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) The content of the e-waste management plan and SOPs will be specified in the Program Comments Operation Manual. Strengthening of the E&S capacities of the implementing agencies for managing E&S risks Action Description and impacts. Source DLI# Responsibility Timing Timing Value Status Environmental and MOPIC/Implementing NA Due Date 31-Dec-2024 Not Yet Due Social Systems agencies Completion The PMU identify E&S capacity needs of implementing agencies and facilitates the Measurement mobilization of TA to strengthen those capacity. Comments No comment at this stage. Conduct of social impact assessments (SIAs) and stakeholder engagement processes for Action Description public sector reforms, in line with the guidelines on Regulatory Impact Assessment issued by the GoJ in 2022. Source DLI# Responsibility Timing Timing Value Status Environmental and NA PMIO Recurrent Continuous Not Yet Due Social Systems The GoJ commissions social impact assessments including on access to digitalized services ; Completion on patient management through the EMR; and on the professionalization of the civil Measurement service. The participatory impact assessment of DLI 1 on access to digitalized services will focus Comments including on their accessibility for Persons with Disabilities) 5. KEY DATES Key Events Planned Actual Approval 26-Mar-2024 26-Mar-2024 Effectiveness 27-Jun-2024 27-Jun-2024 Mid-Term Review No. 01 30-Jun-2026 Operation Closing/Cancellation 30-Jun-2028 Jan 24, 2025 Page 4 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 6. SYSTEMATIC OPERATIONS RISK-RATING TOOL Rating at Approval Last Approved Rating Risk Category Approval Package - ISR Seq. 01 - 10 Jul Proposed Rating 26 Mar 2024 2024 Political and Governance Moderate Moderate Moderate Macroeconomic Moderate Moderate Moderate Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Moderate Moderate Moderate Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Moderate Moderate Moderate Environment and Social Moderate Moderate Moderate Stakeholders Moderate Moderate Moderate Overall Moderate Moderate Moderate Jan 24, 2025 Page 5 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 7. RESULTS 7.1 PDO Indicators by PDO Outcomes Improved people-centric service delivery through digitalization Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Individuals accessing 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 3,000,000 Dec/2028 digitalized public- and Comments on The Program disburses against the number of unique individuals accessing digitalized public- private-sector services using achieving targets and private-sector services using trusted, people-centric DPI, disaggregated by the type of trusted, people-centric DPI user (women, elders, refugees), type of access (remote, GSC) and type of service (Number) DLI (education), with a premium for women and refugees. Women accessing 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 1,500,000 Dec/2028 digitalized public- and private-sector services using trusted, people- centric DPI (Number) DLI Elders (65+) accessing 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 175,000 Dec/2028 digitalized public- and private-sector services using trusted, people- centric DPI (Number) DLI Refugees accessing 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 100,000 Dec/2028 digitalized public- and private-sector services using trusted, people- Jan 24, 2025 Page 6 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) centric DPI (Number) DLI Individuals remotely 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 1,000,000 Dec/2028 accessing digitalized public- and private- sector services using trusted, people-centric DPI (Number) DLI Individuals accessing 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 400,000 Dec/2028 digitalized public- and private-sector services at GSCs using trusted, people-centric DPI (Number) DLI Individuals accessing 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 750,000 Dec/2028 digitalized education services using trusted, people-centric DPI (Number) DLI 108,000 Dec/2023 10,800 30-Jun-2024 249,000 09-Jan-2025 683,000 Dec/2028 Comments on This indicator is on track to achieve CY2028 targets. As of December 2024, there were achieving targets 249,449 beneficiaries and 487 Syrian refugees who actively used patient-centric digital Improved access to patient services. Moving forward, there may be need to adjust the target for refugees as the centric digital services political situation changes and they return to Syria. (Number) ---------- Measuring improved availability and utilization of patient-centric digital services offered through the EMR platform (incl. booking medical appointments and viewing select medical information, e.g., active and pending medications, recent immunization records, pending Jan 24, 2025 Page 7 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) and completed laboratory test results, allergies, vital signs, and medical refilling and delivery for non-communicable diseases. Improved access to 0 Dec/2023 0 30-Jun-2024 487 09-Jan-2025 9,500 Dec/2028 patient centric digital services - Syrian refugees (Number) Improved government effectiveness through digitalization Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Increased student trust in the 53 Dec/2023 53 30-Jun-2024 53 09-Jan-2025 73 Dec/2028 fairness of the tawjihi exam. Comments on Percentage of students expressing trust in the fairness of the tawjihi exam based on a survey (Percentage) achieving targets conducted by the Centre for Strategic Studies of the University of Amman. Increase women 16 Dec/2023 16 30-Jun-2024 Yet to be 09-Jan-2025 50 Dec/2028 representation in leadership updated based positions in civil service as a on 2024 data. result of competency-based Comments on Percentage of women appointed to leadership positions (from director to secretary general) promotion and competitive achieving targets in civil service either through competitive recruitment or through competency-based recruitment.. (Percentage) promotion. Improved transparency and accountability through digitalization Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year 0.55 Dec/2023 0.55 30-Jun-2024 0.62 09-Jan-2025 0.80 Dec/2028 Improved e-participation Comments on Jordan scoring under the UN E-participation index. (Number) achieving targets 7.2 Intermediate Results Indicators by Results Areas Jan 24, 2025 Page 8 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) Service delivery Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 3,500,000 Dec/2028 Individuals adopting people- Comments on The Program disburses against the number of individuals activating people-centric digital centric digital identity achieving targets identity, disaggregated by type of user (women, elders, refugees), and with a premium for (Number) DLI women and refugees. Women adopting 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 1,750,000 Dec/2028 people-centric digital identity (Number) DLI Elders (65+) adopting 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 200,000 Dec/2028 people-centric digital identity (Number) DLI Refugees adopting 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 100,000 Dec/2028 people-centric digital identity (Number) DLI All DPI platforms supporting NO Dec/2023 No 30-Jun-2024 No 09-Jan-2025 YES Dec/2028 digitalized service delivery are fully accessible to non- citizens, including refugees (Yes/No) Service providers using 4 Dec/2023 4 30-Jun-2024 4 09-Jan-2025 36 Dec/2028 trusted, people-centric DPI in Comments on Trusted, people-centric DPI uses people-centric digital identity as the primary method of their service design and achieving targets authentication and authorization of service access, and implements trusted, people-centric workflow to facilitate service data sharing. delivery (Number) Private-sector service 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 12 Dec/2028 providers integrating Jan 24, 2025 Page 9 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) trusted DPI into their service workflows (Number) Availability of trusted, NO Dec/2023 No 30-Jun-2024 No 09-Jan-2025 YES Dec/2028 people-centric data sharing Comments on The Program disburses against improvements to Jordan’s DPI to improve trusted and (Yes/No) DLI achieving targets people-centric data sharing. Adherence of DPI NO No No YES ecosystem participants to the applicable privacy-by-design principles (Yes/No) DLI Integration of NO No No YES accessible, available, secure, and transparent data audit logging by DPI ecosystem participants, as applicable (Yes/No) DLI Integration of adequate NO No No YES grievance redress by DPI ecosystem participants (Yes/No) DLI Adherence of DPI NO No No YES ecosystem participants to the applicable data minimization principles (Yes/No) DLI Jan 24, 2025 Page 10 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) Integration of consent- NO No No YES based data sharing by DPI ecosystem participants (Yes/No) DLI Integration of people- NO No No YES centric, standards- based, digitally verifiable credentials by DPI ecosystem participants, as applicable (Yes/No) DLI 37 Dec/2023 37 30-Jun-2024 57 09-Jan-2025 100 Dec/2028 Digital transformation of Comments on To measure the enhanced management capacity of medical records, this indicator measures health service delivery achieving targets the percentage of MOH facility sites (i.e., sites required to have the electronical medical (Percentage) DLI record (EMR) system as per the MOH decision) installed with the EMR system. 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 120,000 Dec/2028 Direct project beneficiaries – Comments on Number of direct beneficiaries of digital identification, EMR and Tawjihi digitalization who refugees (Number) achieving targets are refugees, disaggregated by gender Direct project 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 48,000 Dec/2028 beneficiaries - refugees (women) (Number) Direct project beneficiaries - 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 80,000 Dec/2028 refugees' host communities (Number) Direct project 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 36,000 Dec/2028 beneficiaries - refugees' Jan 24, 2025 Page 11 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) host communities (women) (Number) Government effectiveness Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Increased access to reliable 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 75 Dec/2028 and efficient digital student Comments on The indicator measures the percentage of students sitting for the Tawjihi exam digitally. assessment. achieving targets (Percentage) DLI Increase in the share of 0 Dec/2023 0 30-Jun-2024 0 09-Jan-2025 60 Dec/2028 refugee students sitting for the digital Tawjihi exam (Percentage) DLI Mainstreaming of 0 Dec/2023 0 30-Jun-2024 40 09-Jan-2025 72 Dec/2028 competency-based Comments on Proportion of civil servant recruited through competency-based assessments. The purpose is recruitment HRM practices of achieving targets improving the competencies of civil servants for improved motivation and productivity civil servants. (Percentage) Transparency and accountability Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year No Dec/2023 No 30-Jun-2024 No 09-Jan-2025 Yes Dec/2028 Institutionalizing effective Comments on National health data quality audit (HDQA) framework established (adopting the readily health data use (Yes/No) DLI achieving targets available international tool(s) as much as possible) and conducted to assess data quality in defined elements (i.e., accessibility, accuracy, timeliness) Strengthened legal 56 Dec/2023 No 30-Jun-2024 The enactment 09-Jan-2025 72 Dec/2028 enforcement provisions and of the 2024 regulatory mechanisms of amendments access to information. to the ATI law (Number) should warrant Jan 24, 2025 Page 12 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) significant upgrading of Jordan rating under the RTI index. Comments on The indicator is Jordan rating under the Right to Information index of the Centre for Law and achieving targets Democracy. 71 Dec/2023 71 30-Jun-2024 71 09-Jan-2025 81 Dec/2028 Comments on The indicator measures Jordan scoring under the Open data openness sub-index of the Open Improved scoring on open achieving targets data inventory index (ODIN). It measures to what extent statistical data are available online data. (Number) in a format that is machine readable, in a non-proprietary format, downloadable, with metadata available and terms of use. 7.3 Disbursement Linked Indicators (DLI) Actual (Previous) Actual (Current) PBC Name Baseline Closing Period Value Date Value Date 1:Individuals accessing Value 0 0 0 3,000,000 digitalized public- and private-sector services Allocated 09-Jan-2025 09-Jan-2025 using trusted, people- 0.00 10,000,000.00 centric DPI (Number) Amount Not Due DLI allocation 40,000,000.00 Value 0 0 09-Jan-2025 0 09-Jan-2025 1,500,000 Jan 24, 2025 Page 13 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 1.1:Women accessing digitalized public- and private-sector Allocated services using 0.00 3,000,000.00 Amount trusted, people- centric DPI (Number) Not Due DLI allocation 12,000,000.00 1.2:Elders (65+) Value 0 0 0 175,000 accessing digitalized public- and private-sector services using Allocated 09-Jan-2025 09-Jan-2025 trusted, people- 0.00 875,000.00 Amount centric DPI (Number) Not Due DLI allocation 3,500,000.00 1.3:Refugees Value 0 0 0 100,000 accessing digitalized public- and private-sector services using Allocated 09-Jan-2025 09-Jan-2025 trusted, people- 0.00 500,000.00 Amount centric DPI (Number) Not Due Jan 24, 2025 Page 14 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) DLI allocation 2,000,000.00 1.4:Individuals Value 0 0 0 1,000,000 remotely accessing digitalized public- and private-sector services using Allocated 09-Jan-2025 09-Jan-2025 trusted, people- 0.00 1,000,000.00 Amount centric DPI (Number) Not Due DLI allocation 4,000,000.00 1.5:Individuals Value 0 0 0 400,000 accessing digitalized public- and private-sector services at GSCs Allocated 09-Jan-2025 09-Jan-2025 using trusted, 0.00 500,000.00 Amount people-centric DPI (Number) Not Due DLI allocation 2,000,000.00 1.6:Individuals Value 0 0 0 750,000 accessing digitalized education services Allocated 09-Jan-2025 09-Jan-2025 using trusted, 0.00 375,000.00 people-centric DPI Amount (Number) Not Due Jan 24, 2025 Page 15 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) DLI allocation 1,500,000.00 2:Individuals adopting Value 0 0 0 3,500,000 people-centric digital Allocated 09-Jan-2025 09-Jan-2025 identity (Number) 0.00 5,000,000.00 Not Due Amount DLI allocation 20,000,000.00 2.1:Women Value 0 0 0 1,750,000 adopting people- centric digital Allocated 09-Jan-2025 09-Jan-2025 identity (Number) 0.00 1,750,000.00 Amount Not Due DLI allocation 7,000,000.00 2.2:Elders (65+) Value 0 0 0 200,000 adopting people- centric digital Allocated 09-Jan-2025 09-Jan-2025 identity (Number) 0.00 250,000.00 Amount Not Due DLI allocation 1,000,000.00 2.3:Refugees Value 0 0 0 100,000 adopting people- centric digital Allocated 09-Jan-2025 09-Jan-2025 identity (Number) 0.00 375,000.00 Amount Not Due DLI allocation 1,500,000.00 3:Availability of Value NO No No Yes trusted, people-centric Allocated 09-Jan-2025 09-Jan-2025 data sharing (Yes/No) 0.00 5,000,000.00 Not Due Amount Jan 24, 2025 Page 16 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) DLI allocation 20,000,000.00 3.1:Adherence of Value NO No No Yes DPI ecosystem participants to the applicable privacy- Allocated 09-Jan-2025 09-Jan-2025 by-design 0.00 875,000.00 Amount principles (Yes/No) Not Due DLI allocation 3,500,000.00 3.2:Adherence of Value NO No No Yes DPI ecosystem participants to the applicable data Allocated 09-Jan-2025 09-Jan-2025 minimization 0.00 812,500.00 Amount principles (Yes/No) Not Due DLI allocation 3,250,000.00 3.3:Integration of Value NO No No Yes accessible, available, secure, and transparent data audit logging Allocated 09-Jan-2025 09-Jan-2025 by DPI ecosystem 0.00 812,500.00 participants, as Amount applicable (Yes/No) Not Due DLI allocation 3,250,000.00 Jan 24, 2025 Page 17 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 3.4:Integration of Value NO No No Yes consent-based data sharing by DPI ecosystem Allocated 09-Jan-2025 09-Jan-2025 participants 0.00 875,000.00 Amount (Yes/No) Not Due DLI allocation 3,500,000.00 3.5:Integration of Value NO No No Yes people-centric, standards-based, digitally verifiable credentials by DPI Allocated 09-Jan-2025 09-Jan-2025 ecosystem 0.00 812,500.00 participants, as Amount applicable (Yes/No) Not Due DLI allocation 3,250,000.00 3.6:Integration of Value NO No No Yes adequate grievance redress by DPI ecosystem Allocated 09-Jan-2025 09-Jan-2025 participants 0.00 812,500.00 Amount (Yes/No) Not Due DLI allocation 3,250,000.00 Jan 24, 2025 Page 18 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 4:Digital 57 (pending 57 (pending Value 37 100 transformation of verification) verification) health service delivery 30-Jun-2024 30-Jun-2024 (Percentage) Allocated 0.00 25,000,000.00 Partially achieved Amount DLI allocation 63,000,000.00 Yes. DLR 5.0 a) has Yes. DLR 5.0 a) has 5:Professionalization been achieved and been achieved and is Targets for 5.2 to Value No of the civil service is submitted to submitted to 4 achieved verification. 09-Jan-2025 verification. 09-Jan-2025 (Yes/No) Partially achieved Allocated 0.00 20,000,000.00 Amount DLI allocation 60,000,000.00 72% of civil servants 5.1:Mainstreaming 40 (pending 40 (pending recruited through of competitive Value 0 verification) verification) competency- recruitment 09-Jan-2025 09-Jan-2025 based (Percentage) assessments Partially achieved Allocated 0.00 6,500,000.00 Amount DLI allocation 26,000,000.00 5.2:Mainstreaming 72% of civil of performance- servants based promotion: Value 0 0 09-Jan-2025 0 09-Jan-2025 promoted % of civil servants through promoted through performance- Jan 24, 2025 Page 19 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) performance- based based assessments assessments (Yes/No) Allocated Not Due 0.00 4,000,000.00 Amount DLI allocation 17,197,500.00 4,000 civil 5.3:Enhanced 1500 (pending 1500 (pending servants with digital Value 0 verification) verification) certified digital literacy/skills 09-Jan-2025 09-Jan-2025 literacy/skills (Number) Partially achieved Allocated 0.00 2,000,000.00 Amount DLI allocation 9,000,000.00 5.4:Increase in the 72% of utilization of recruitments, HRMIS and other promotions, and digital platforms digital skills Value 0 0 0 by public entities trainings for competitive recorded using recruitment, 09-Jan-2025 09-Jan-2025 HRMIS and other performance- digital platforms based promotion and digital upskilling. Allocated 0.00 1,250,000.00 (Percentage) Amount Not Due DLI allocation 5,000,000.00 Jan 24, 2025 Page 20 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 6:Establishing digital The committee is The committee is health standards established Yes (all results Value 0 established (pending across a national (pending achieved) verification). Health Information verification). 09-Jan-2025 09-Jan-2025 Exchange (HIE) (Yes/No) Allocated 0.00 8,000,000.00 Partially achieved Amount DLI allocation 29,000,000.00 6.1:Establishment Yes (pending Yes (pending Value No Yes and functioning of verification) verification) a multi-sectoral committee to conduct core 09-Jan-2025 09-Jan-2025 health information Allocated 0.00 0.00 governance tasks. Amount (Yes/No) Achieved DLI allocation 3,000,000.00 6.2:Establishment Value 0 0 0 0 of foundational registries and Allocated 09-Jan-2025 09-Jan-2025 standards 0.00 0.00 (Number) Amount Not Due DLI allocation 18,000,000.00 6.3:Upgrading of Value No No No Yes Health information Allocated 09-Jan-2025 09-Jan-2025 systems to share 0.00 8,000,000.00 minimum datasets Amount Jan 24, 2025 Page 21 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) within the national HIE framework and utilizing common registries. (Yes/No) Not Due DLI allocation 8,000,000.00 7:Increased access to Targets for 7.2- Value 0 0 0 reliable and efficient 7.6 achieved digital student 09-Jan-2025 09-Jan-2025 assessment. Allocated (Percentage) 0.00 10,500,000.00 Amount Not Due DLI allocation 50,000,000.00 7.1:Establishment 11 rooms and Value 0 0 0 established and operationalization operationalized of digital 09-Jan-2025 09-Jan-2025 assessment centers and Allocated 0.00 1,100,000.00 rooms. (Number) Amount Not Due DLI allocation 11,000,000.00 7.2:Establishment No digital of digital assessment rooms in assessment rooms refugees camps and Value 0 09-Jan-2025 0 09-Jan-2025 in refugee camps areas with high and districts with concentration of high concentration refugees Jan 24, 2025 Page 22 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) of refugees (Amount(USD)) Allocated 0.00 0.00 Amount Not Due DLI allocation 4,000,000.00 7.3:Increase in the Value 0 0 0 None share of refugee students sitting for Allocated 09-Jan-2025 09-Jan-2025 the digital Tawjihi 0.00 0.00 exam (Percentage) Amount Not Due DLI allocation 0.00 7.4:Enhancing 5000 teachers teachers’ digital Value 0 0 0 with certified skills at the digital skills. secondary level to be able to integrate digitalization in the 09-Jan-2025 09-Jan-2025 assessment Allocated process and to 0.00 2,000,000.00 Amount support the digitization efforts (Number) Not Due DLI allocation 8,000,000.00 7.5:Increased 20 % increase of percentage of Value 0 0 09-Jan-2025 0 09-Jan-2025 the share of students, including students sitting Jan 24, 2025 Page 23 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) refugees, sitting for the digital for the digital Tawjihi exam Tawjihi exam (Percentage) Allocated 0.00 8,000,000.00 Not Due Amount DLI allocation 24,000,000.00 7.6:Increase in the 0 percent of refugee share of refugee Value students taking 0 0 0 students sitting for digital exam 09-Jan-2025 09-Jan-2025 the digital Tawjihi exam (Percentage) Allocated 0.00 0.00 Not Due Amount DLI allocation 3,000,000.00 targets for 7.1 - 8:Enhanced e- Value No Partially achieved Partially achieved 7.4 achieved participation (Yes/No) 09-Jan-2025 09-Jan-2025 Partially achieved Allocated 0.00 3,000,000.00 Amount DLI allocation 30,000,000.00 8.1:Tabling by Yes. DLR 8.1 has Yes. DLR 8.1 has government to the been achjieved and been achjieved and Value No 0 Parliament of is submitted to is submitted to amendments to verification. verification. 09-Jan-2025 09-Jan-2025 2007 Access to information law. Allocated (Yes/No) 0.00 0.00 Amount Achieved DLI allocation 2,000,000.00 Jan 24, 2025 Page 24 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) 8.2:Reporting 2 bi-annual through the PMDU updates Value 0 0 0 public dashboard published by on digital PMO 09-Jan-2025 09-Jan-2025 transformation under the EMV. Allocated (Number) 0.00 400,000.00 Amount Not Due DLI allocation 4,000,000.00 20 percentage points increase on average in 8.3:Enhanced response rate to government requests for responsiveness to Value 0 0 0 information filed online request for 09-Jan-2025 09-Jan-2025 online for information selected (Percentage) government Not Due entities Allocated 0.00 2,000,000.00 Amount DLI allocation 12,000,000.00 6 compliant 8.4:Online ministry and compliance with agency with legal requirements Value 0 0 09-Jan-2025 0 09-Jan-2025 proactive on proactive information information disclosure disclosure across requirements Jan 24, 2025 Page 25 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) government entities. (Number) Allocated 0.00 3,000,000.00 Amount Not Due DLI allocation 12,000,000.00 9:Expanding access to 0. DLR 9.0 (prior 0. DLR 9.0 (prior Targets for 9.1 to Value 0 user-friendly and result) is delayed. result) is delayed. 3 achieved interactive statistical 09-Jan-2025 09-Jan-2025 data (Number) Allocated 0.00 6,200,000.00 Not Due Amount DLI allocation 30,000,000.00 9.1:DOS launches No statistical Yes (pending Yes (pending Value 0 and publishes a interface verification) verification) statistical interface with key DOS and 09-Jan-2025 09-Jan-2025 administrative Allocated indicators 0.00 0.00 Amount (Number) Achieved DLI allocation 18,000,000.00 9.2:Access to Value No digital interface No No 0 selected anonymized micro-data for selected policy Allocated 09-Jan-2025 09-Jan-2025 analysis and 0.00 0.00 Amount researchers, in line with the statistical law and Jan 24, 2025 Page 26 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) government policy (Number) Not Due DLI allocation 8,000,000.00 9.3:An additional 3 core micro-data premium for every sets made core micro-data available via an set made available online portal with Value 0 0 0 via an online indicators for portal with 09-Jan-2025 09-Jan-2025 gender, disability indicators for and residency gender, disability status and residency status (Number) Allocated 0.00 1,200,000.00 Not Due Amount DLI allocation 2,000,000.00 10:Institutionalizing Value No No No Yes effective health data Allocated 09-Jan-2025 09-Jan-2025 use (Yes/No) 0.00 3,250,000.00 Not Due Amount DLI allocation 8,000,000.00 10.1:Establishment Value No No No Yes of a national health data quality assurance (HDQA) Allocated 09-Jan-2025 09-Jan-2025 framework and 0.00 0.00 action plan Amount established. (Yes/No) Jan 24, 2025 Page 27 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) Not Due DLI allocation 3,250,000.00 10.2:Two HDQA Value 0 0 0 1 evaluations as per the HDQA framework and Allocated 09-Jan-2025 09-Jan-2025 action plan 0.00 1,250,000.00 conducted and Amount published (Yes/No) Not Due DLI allocation 2,500,000.00 10.3:Improved Value No No No Yes score in the subsequent HDQA evaluation compared to the Allocated 09-Jan-2025 09-Jan-2025 previous HDQA 0.00 2,000,000.00 evaluation Amount conducted (Yes/No) Not Due DLI allocation 2,000,000.00 10.4:Select key Value No No No No performance indicators (KPIs) Allocated 09-Jan-2025 09-Jan-2025 evaluated and 0.00 0.00 published (Yes/No) Amount Not Due Jan 24, 2025 Page 28 of 29 The World Bank Implementation Status & Results Report Jordan People-Centric Digital Government Program for Results (P180291) DLI allocation 250,000.00 Jan 24, 2025 Page 29 of 29