INTEGRATED URBAN SERVICES EMERGENCY PROJECT II Additional Financing (YIUSEP II AF) COMPONENT 1 SERVICE RESTORATION SUB-COMPONENT 1.1 Environmental and Social Management Plan (ESMP) For Rehabilitation of Al Wahadah Sana'a Youth Sports Club - Al Sabeen District IUS-2AF-OPS-TMS-SAN-034 12 Jan. 2025 Table of Contents Summary Sheet: 5 1- Introduction: 6 2- Sub-Project Description: 8 2.1 Description: 8 2.2 Location: 10 2.3 Beneficiaries 10 2.4 Scope of Work 11 3- Environmental and Social Baseline 14 4- Environmental and Social Risks and Impacts 17 4.1 Applicability: 17 4.2 Eligibility (Exclusion List) 17 4.3 Environmental and Social Screening: 19 4.4 Environmental and Social Impacts 20 5- Consultations 22 Consultation topics 22 Gender and related issues: 22 Child Labor and Forced Labor 23 Sexual Exploitation and Abuse SEA and Sexual Harassment SH (SEA/SH) 23 Consultation during implementation: 23 Grievance Mechanism GM: 26 6- Mitigation measures 30 Environmental and Social Mitigation Plan 30 Labor Management: 30 7- Monitoring Plan 46 Annex 1: GM Complaint and Suggestion Form 57 Annex 2 Consultation Questionnaires (Samples) 58 List of Figures Figure No Description Page No Figure 1 Location Area 10 List of Tables Table No Description Page No Table 1 Summary Sheet 4 Table 2 Exclusion list 18 Table 3 Environmental and Social Screening Form 20 Table 4 Summary of Complaints Management 30 Review Process Table 5 Environmental and Social Mitigation Plan 31 Table 6 Environmental and Social Monitoring Plan 47 Abbreviations C-ESMP Contractor Environmental and Social Management Plan COC Code of Conduct CSO Civil Society Organization EHS Environmental, Health and Safety ESF Environmental and Social Framework of the World Bank ESHS Environment, Social (including labor), Health, and Safety ESIA Environmental and Social Impact Assessment ESMF Environmental and Social Management Framework ESMP Environmental and Social Management Plan ESS Environmental and Social Standard ESSO Environment, Social, Safety Officer GBV Gender Based Violence GM Grievance Mechanism HQ Headquarter HSSE Health, Safety, Social and Environment IDA International Development Association IDP Internally Displaced Person Km Kilometer kW Kilowatt LMP Labor Management Procedures LTI Loss time injury OHS Occupational Health and Safety PPE Personal Protective Equipment RF Resettlement Framework Supreme Council for Management and Coordination of Humanitarian SCMCHA Affairs SEA Sexual Exploitation and Abuse SEP Stakeholder Engagement Plan SH Sexual Harassment SMP Security Management Plan TPM Third Party Monitoring UNOPS United Nations Office for Project Services WBG World Bank Group’s YIUSEP I First Yemen Integrated Urban Services Emergency Project YIUSEP II Second Yemen Integrated Urban Services Emergency Project Additional AF Financing Summary Sheet: Table 1: Summary Sheet Rehabilitation of Al Wahadah Sana'a Youth Sport Club - Sub-Project Name Al Sabeen District Sub-Project Location Sana'a City Implementing Partner UNOPS Risk level Moderate Cost of ESMP 10750USD Date of the field visit June, 2024 Date of consultation On July 11, 2024 Observations/Comments Indicated below Implementation period 8 months Signature of ESSO: Date: 1- Introduction: After the success of YIUSEP I, UNOPS has received repeated requests from urban communities and the YIUSEP local implementing partners for additional support. This has led to the development of YIUSEP II. The overall objective of YIUSEP II is to restore access to critical urban services in selected cities of Yemen where most of the conflict-related damage has occurred. The project is financed by the World Bank (grant from IDA), and implemented by UNOPS, with implementation support by local implementing partners. The Environmental and Social Management Plan (ESMP) for Rehabilitation of Al Wahdah Sana'a Youth Sport Club - Al Sabeen District - IUS-2AF-OPS-TMS-SAN-034 Sub-Project, under component YIUSEP II AF was prepared in accordance with the Environmental and Social Management Framework (ESMF) for this project. The ESMF was prepared by UNOPS to meet the requirements of the World Bank’s Environmental and Social Framework (ESF), UNOPS requirements and the national environmental laws and regulations requirements. The ESMF will guide UNOPS and its implementing partners, to ensure that all subprojects are in accordance with the ESF requirements, including the preparation and implementation of subproject specific (ESMP). For this purpose, the ESMF details how UNOPS will screen each subproject to assess its environmental and social risks and impacts, identify the mitigation measures, and monitor ESMP implementation, most particularly the environmental and social performance of project contractors. UNOPS prepared and disclosed a Labor Management Procedures (LMP) to meet the requirements of Environmental and Social Standard (ESS) 2, Labor and Working Conditions, a SEA/SH Prevention and Response Action Plan and a Security Management Plan (SMP) to meet the requirements of ESS4, Community Health and Safety, a Resettlement Framework (RF) to meet the requirements of ESS5,Land Acquisitions, Restrictions on Land Use and Involuntary Resettlement, and a Stakeholder Engagement Plan (SEP), to meet the requirements of ESS10, Consultation and Information Disclosure. The relevant ESSs for this subproject are ESS1, ESS2, ESS3 (Resource Efficiency), ESS4 and ESS10. As a result, this subproject will follow the requirements of the LMP to address and mitigate risks related to labor including occupational, health and safety (OHS), the SEA/SH Action Plan to mitigate against SEA/SH risks, and the SEP to guide the implementation of meaningful and inclusive stakeholder engagement throughout the project lifecycle. The ESMP will follow the World Bank Group’s (WBG) environmental, Health and Safety (EHS) guidelines. YIUSEP II Project Components: YIUSEP II consists of the following components: Component 1: Service Restoration. This Component will finance the preparation and implementation of infrastructure investments. Sub-Component 1.1: Tertiary Municipal Services and Solid Waste Management â—? Sub-Component 1.2: Urban Water and Sanitation â—? Sub-Component 1.3: Urban Roads â—? Sub-Component 1.4: Energy for Critical Services Component 2: Implementation Support and Capacity Development â—? Sub-Component 2.1: Project Implementation and Management Support â—? Sub-Component 2.2: Enhanced Capacity Building â—? Sub-Component 2.3: Third Party Monitoring Component 3: Contingent Emergency Response â—? Providing immediate response to an Eligible Crisis of Emergency, as needed. The ESS5 is not relevant because the subproject does not include any land acquisition, restrictions on land use, or involuntary resettlement, in addition to other standards. 1As a result, these subprojects must follow the requirements of the LMP for labor working conditions and OHS, the GBV action plan for any GBV issues, SEP for consultation and information disclosure, and the security situation is stable in the subprojects’ location so a security man agement plan (SMP) is not required in these subprojects. The ESMP will be translated to Arabic and distributed to stakeholders and published on UNOPS and WB websites. 11 Other standars which are note relevant are: ESS6 (Biodiversity Conservation and the Sustainable Management of Living Natural Resources) because the subproject will not induce biodiversity loss as per the standard; ESS7 (Indigenous Peoples/Sub-Saharan Africa Historically Underserved Traditional Local Communities or IP/SSAHUTLCs) as there are no known communities who meet the criteria of IPs/SSAHUTLCs in the project area; ESS8 (Cultural Heritage), as the project does not impact tangible or intangible cultural heritage, and ESS9 (Financial Intermediaries or FIs) as the project does not involved FIs. 2- Sub-Project Description: 2.1 Description: Al-Wahdah Sport Club is a Yemeni club, which is one of the two sports poles in the Yemeni capital Sana'a with its traditional rival Al-Ahli Sana'a Sport Club. Al-Wahdah Sport Club was founded in 1954 under the name of Al-Jumhuriya Club, and it was the first sports club in the capital, Sana'a, and the club continued under this name until 1958, then its name changed to Al-Hilal Club until 1967. After that, its name became Al-Wahdah Sport Club, which is the name it holds until now. Al-Wahdah Club is currently considered one of the best model clubs in Yemen and has a track record of championships and achievements at the local level, and has a large fan base in all governorates of the Republic of Yemen, which are considered the most followed at the level of sports clubs in Yemen, The sports club offers a range of sports activities without a membership free, including football, basketball, equestrian activities, a stable facility, and the Al Wahda football academy. Under this sub-project, the current open-air basketball court is planned to be converted into an indoor facility (our scope of work to build a basketball court closed hall) The sports club management has reported that approximately 50,000 individuals engaged in the club's diverse sports activities and visitors over the course of the year. Furthermore, there was a particular focus on female participation in equestrian sports, with this demographic comprising 20% of the total number of beneficiaries. Al-Wahda Club is located in Sana'a in the Al-Sabeen District, the Capital Secretariat of Sana'a City. The sports club consists of administrative buildings, a football field considered within international standards, and other facilities as listed below: 1. Football Playground 2. AL-Wahdah Football Academy 3. Basketball Field 4. Stadium 5. Administration Building 6. Equestrian club 7. Stable 8. Parking The targeted sub-project is to implement an Indoor Basketball Sports Facility with a total area of 1,390 sqm. The main components of the building are as follows: Ground floor: main basketball court hall with standard size, stadium, cafeteria, service spaces, and health facilities for both teams. First floor: VIP stadium, cafeteria, meeting room and health facilities. Ground Floor Layout First Floor Layout General Section of the Basketball court hall General view of the sports club facility General view of the sports club facility 2.2 Location: Location Coordinates # Facility Name City N E 1 Al Wehdah Club 15°18'25.82"N 44°11'52.68"E Sana'a Al Wehdah Club Located in Sana’a City in Al Sabeen District, Haddah Area. Figure 1: Google Image of the location 2.3 Beneficiaries TABLE 3: Number of Beneficiaries for Targeted Facility: the facility is utilized by community including club members, players, # Facility Name watchers, Fans etc. Total number of beneficiaries annually 1 Al Wehdah Club More than 50,000 2.4 Scope of Work The scope of work is to implement an enclosed basketball sports hall at Al Wehdah Sports Club – Sana’a City, the works include: list of equipment and machines: 1. Excavator equipment 2. Jackhammer 3. Trucks 4. Loader 5. Compactors 6. Crane trucks 7. Scaffolding 8. Concrete Mixers Trucks 9. Concrete Pumps 10. Concrete Vibrators List of chemical materials: 1. Bitumen membrane of 4mm and 3 coats of hot bitumen (75/25) 2. Protective Coating against heat and moisture for outer building facades 3. Oil Painting and Water Painting 4. Weather-Resistant Painting (acrylic) 5. Epoxy layer for the stadium stands 500 microns thick (flame-resistant and waterproof) 6. General epoxy materials for construction 1) Civil works: -Site preparation including demolition and groundworks. (existing ground concrete surface slab and side backfilled stadium steps, sidewalks, …etc. as per the drawings) -Construction of a reinforced concrete basketball sports hall (The hall consists of ground floor and partial first floor, the total height forms the bottom to the top level of hall steel structure roof 12-14 meters) -Building a two-level reinforced concrete stadium. (The architecture level of the first floor (+1.44 meters) and the second floor is (+5.44 meters) with total difference in height 4 meters) -Masonry work for the entire building. The sources of stones will be obtained from the local market2. -Installation of a steel roof structure. -Internal and external finishing work according to the Bill of Quantities (BOQ) and design specifications. -Enhancing the sidewalk with ramps and dedicated parking spaces for disabled persons The excavation activities are limited to implementing the reinforced concrete foundation as per the design around 1.5m in depths. 2) Electrical works: -Installation of the electrical power supply system. -Design and implementation of the lighting system. -Setup of data and telephone communication networks. -Installation of a sound system. -Installation and configuration of a fire alarm system. -Installation of scoreboard and timing systems. -Completion of all other electrical works as specified in the design documentation. 3) Mechanical works: HVAC system, plumping system, and firefighting system. The following will provide more details about the scope of work. 1. Architectural and Civil Works The indoor basketball sports hall components are as follows: The building has 5 entrances, the main entrance for visitors, and the two side entrances for teams’ members one for each, in addition, there are two emergency exits. The sports hall has independent service spaces for each team i.e. team changing room, office, WCs, storage spaces, and waiting area. The sports indoor hall is equipped with disabled persons' needs i. e. WCs as per the manual for disabled requirements, special tiling works “TACTILE INDICATORSâ€?, electrical elevator to facilitate access to the second floor of the stadium, and rehabilitation works at the general landscape to facilitate smooth access from the outside streets towards the targeted sub-project “basketball sports indoorâ€?. 2 The project implementation unit and contractors will as much as possible, do their best to investigate if the local markets use quarries not located in ecologically sensitive zones, zones with community conflicts and that the local markets obtain stones from primary suppliers with OHS procedures in place and who do not employ child labor or forced labor. This can be verified by checking labor logs or by communicating UNOPS’s requirements to the local market/primary supplier. The main works as per the design are as follows: 1. Minor Demolishing and Landscaping Works, (No major structures demolishing works) 2. Earthworks 3. Plain Concrete works 4. Reinforced concrete installation. 5. Steel Structure Works 6. Masonry works. 7. Plastering Works. 8. Painting, Insulation, and Epoxy Works. 9. Flooring and Tiling Works 10. Windows, Doors, and Curtain walls Works 11. Miscellaneous Works 2. Electrical Works Electrical Scope of Work: The Electrical Scope of Work will include but not limited to the following: - Establishments of Main and Sub-Main Distribution Boards. - Establishments of L.V Cables Including Raceway. - Establishments of Power Sockets and Switches. - Establishments of Lighting System. - Establishments of Telephone Systems. - Establishments of Data Systems. - Establishments of IP Surveillance System. - Establishments of Fire Alarm System. - Establishment of Sound System. - Basketball Scoreboard and Timing System. - Establishments of Earthing and Bonding System - Establishments of Lightning protection system - Establishment of Cable Tray. - Establishments of Electrical Manholes. 3. Mechanical services system - Installation of Air Conditioning and Ventilating Systems. - Installation of plumping system - Installation of firefighting system. The HVAC system consists of supplying cold air and extruding exhaust air from the facility. The system is designed to supply 100% fresh air for labs., and make negative, positive and neutral pressure according to codes. Ground Floor Layout of the new construction of indoor Basketball Court Hall 3- Environmental and Social Baseline Sanaa is located on a plain of the same name, the Haql Sana’a, which is over 2,200m above sea level. The plain is roughly 50–60 km long north–south and about 25 km wide, east–west, in the area north of Sanaa, and somewhat narrower further south. To the east and west, the Sanaa plain is bordered by cliffs and mountains, with wadis coming down from them. Hydrology: The aquifers in the subproject area are represented by three main aquifer units: The Quaternary alluvium (Quaternary Age), the tertiary Volcanic (Tertiary Age) and the Tawillah Sandstone (Cretaceous Period) aquifers. The groundwater depths and location depend on the aquifer where the layer of the Quaternary Deposits is large enough to reach a thickness of 300 meters in the middle of the lowland area of the basin. This layer is followed by either the Tertiary volcanic aquifer or Tawillah Sandstone aquifer that reach depths up to 400 m. The average depth of the groundwater is 400-500 meters and there is no surface water in the subproject area. Leveling and surveying will be conducted by the instrument of total station to guarantee the drainage of the storm water and no flooding of water during the rainy season in the targeted areas. Biodiversity Sana'a governorate does not include any Important Bird Areas (IBA). There are plants and native trees found in the rural areas of Sana’a; the subproject is located within an urban area where there is no sensitive biodiversity. Climate and Weather The climate in the sub-project's area is mild in summer and cold in winter, the average temperature in summer at night is 12.4 °C while during the day it goes up to 28.2°C. However, in winter the average day temperature is 22.5° C while the average minimum temperature is around 3.5° C. The average yearly relative humidity is 36.5 %, the month with highest relative humidity is August (45.5%), and the month with the lowest relative humidity is June (27.2%) The months with the most sunshine are April, May, October and November (Average sunshine: 9h). And months with the least sunshine are January, February, March, June, July, August, September and December (Average sunshine: 8h). The average yearly wind speed is 8.83 km/hr. The month with highest wind speed is September (10.2 km/hr.), and the month with the lowest wind speed is May (8 km/hr.) The wettest month (with the highest rainfall) is August (77 mm), and the driest month (with the least rainfall) is October (2mm). The average yearly rainfall is 265 mm. Table: Climate data for Sana'a Yea Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec r 39 41 38 40 41 30 31 32 32 37 34 33 31 Record high °C (°F) (102 (106 (100 (104 (106 (86) (88) (90) (90) (99) (93) (91) (88) ) ) ) ) ) 22.3 24.7 25.6 24.8 25.7 28.2 26.6 25.9 25.1 22.2 20.3 20.5 24.3 Average high °C (°F) (72. (76. (78. (76. (78. (82. (79. (78. (77. (72. (68. (68. (75. 1) 5) 1) 6) 3) 8) 9) 6) 2) 0) 5) 9) 8) 12.6 14.1 16.3 16.6 18.0 19.3 20.0 19.6 17.8 15.0 12.9 12.4 16.2 Daily mean °C (°F) (54. (57. (61. (61. (64. (66. (68. (67. (64. (59. (55. (54. (61. 7) 4) 3) 9) 4) 7) 0) 3) 0) 0) 2) 3) 2) 3.0 3.6 7.0 8.5 10.4 10.5 13.4 13.3 10.6 7.9 5.5 4.4 8.2 Average low °C (°F) (37. (38. (44. (47. (50. (50. (56. (55. (51. (46. (41. (39. (46. 4) 5) 6) 3) 7) 9) 1) 9) 1) 2) 9) 9) 7) −4 −1 1 4 1 9 5 0 3 1 −1 −2 −4 Record low °C (°F) (25) (30) (34) (39) (34) (48) (41) (32) (37) (34) (30) (28) (25) 265 Average precipitation 5 5 17 48 29 6 50 77 13 2 8 5 (10. mm (inches) (0.2) (0.2) (0.7) (1.9) (1.1) (0.2) (2.0) (3.0) (0.5) (0.1) (0.3) (0.2) 4) Average rainy days 2 3 4 5 5 4 4 5 3 3 2 1 41 Average relative 39.3 35.8 38.5 41.1 36.0 27.2 40.1 45.5 29.9 29.0 38.1 37.7 36.5 humidity (%) Mean daily sunshine 8 8 8 9 9 8 8 8 8 9 9 8 8 hours Wind Speed km/hr 8.4 9.4 8.2 8.2 8.0 8.7 9.5 8.9 10.2 9.1 8.8 8.6 8.83 Source 1: Climate-Data.org (altitude: 2259m) Weather2Travel (rainy days, sunshine) Source 2: Climatebase.ru (humidity), Voodoo Skies (records) Air Quality and Noises The air quality in the subproject is good. It was noticed that there is dust emission caused by traffic movements. The traffic is the main source of pollution. During implementation, air pollution is expected to be minor due to the nature and scope of activities in closed area. Socioeconomic aspects: Economy The public sector is the largest employer in the city of Sana’a, with tens of thousands of jobs in the central and local administration. Industrial and commercial activities are also present. Sana’a industrial production is dominated by light industry, especially textile, clothing, shoes, home products, and plastics. Heavy industry includes steel and other metal production. Handicraft production is also an important source of income. Jewelry, traditional daggers and belts, brassware, and agricultural tools continue to be produced in small workshops in the city. Sana’a is an important commercial center with large wholesale and retail sectors focused on several markets and malls. Real estate and construction are also important sectors in the city. Sana’a was once the center of the Yemeni tourism industry. The Old City of Sana’a is a UNE SCO World Heritage site. Tourism virtually ceased during the war, but the street lights will not be installed near any world heritage area so, the project will not impact the WHS. The capital governorate historically had the highest share of local revenue in its local authority budget, reflecting its importance as an industrial and commercial center in the national economy. Seventy-two percent of its budget was funded from central grants and subsidies, and 28% from local revenues. The main sources of local revenue came from citywide shared revenues and taxes, notably sales tax, zakat, income tax, and profit tax. The city also derived income from assets and sales of goods and services. Following the establishment of the General Zakat Authority by the de facto authorities, the city of Sana’a stands to lose zakat, previously an important source of income Furthermore, Al Sabeen district is a district of the Amanat al Asimah governorate, Yemen. In 2003 the district had a population of 311203 inhabitants. People in Al Sabeen district and surrounding areas consider as Middle-income and poor. Because the area contains employees and non- employees, although the working class also does not receive salaries, the entire area is considered a poor area. There are many beneficiaries who will benefit from our project, not just in Al Sabeen district beneficiaries will be from different districts in Sana’a. Regarding 2021 Humanitarian needs overview Yemen, OCHA. Al Sabeen population is female274139 and male 32593 total 599732. but when we compare the number of populations of sana' all the female 1515889 and male 1780453.3 Moreover, the club serve to entire population of Al Sabeen that has around 36 staff (Board of Directors 10, 8 Directors, 6 Guards, and 12 Services). Club record registered stated that around 15 % of club beneficiaries are IDPs. 3 https://yemenlg.org/governorates/capital-sanaa/ Figures are based on the 2021 Humanitarian Needs Overview Yemen, OCHA Population Sana’a City population is about 2,948,472. They are distributed administratively into 10 districts, and Sana’a City is the capital of Yemen. The IDP population of Sana’a is 100,000 persons. 4- Environmental and Social Risks and Impacts 4.1 Applicability: The World Bank Environmental and Social Framework ESF has been applied because this subproject may trigger some environmental and social impacts such as residual wastes and occupational health and safety (OHS). 4.2 Eligibility (Exclusion List) The subproject is eligible for support because it does not have any of the attributes in the following exclusion list. Table2: Exclusion list # Statement Yes No Production or activities involving harmful or exploitative forms of forced 1 X labor/harmful child labor; Production or trade in any product or activity deemed illegal under host 2 X country laws or regulations or international conventions and agreements; 3 Production or trade in weapons and munitions; X 4 Gambling, casinos and equivalent enterprises; X 5 Trade in wildlife or wildlife products regulated under CITES; X 6 Production or trade in radioactive materials; X 7 Production or trade in or use of un-bonded asbestos fibers; X Production or trade in wood or other forestry products from unmanaged X 8 forests; 9 Production or trade in products containing PCBs; X Production, trade, storage, or transport of significant volumes of hazardous X 10 chemicals, or commercial scale usage of hazardous chemicals; Production or trade in pharmaceuticals subject to international phase outs or X 11 bans; Production or trade in pesticides / herbicides subject to international phase X 12 outs or bans; Production or trade in ozone depleting substances subject to international X 13 phase out; Production or activities that impinge on the lands owned, or claimed under X 14 adjudication, by indigenous peoples, without full documented consent of such people; 15 Power plants; X Large-scale transport infrastructure such as highways, expressways, urban X 16 metro-systems, railways, and ports; 17 Investments in extractive industries; commercial logging; X Dams, or projects involving allocation or conveyance of water, including inter- X 18 basin water transfers or activities resulting in significant changes to water quality or availability; Activities that would significantly convert natural habitats or significantly alter X 19 potentially important biodiversity and/or cultural resource areas; Activities that would require the relocation of residential households and/or X 20 significant involuntary land acquisition; or 21 Activities in disputed areas. X 4.3 Environmental and Social Screening: UNOPS used the following form to screen for the potential environmental and social risks and impacts for the selected subproject under ESMF of the YIUSP II AF. The risk level of this subproject is moderate which requires preparation of ESMP. It does not require the preparation of ESIA as detailed in the ESMF. However, site specific impacts that may be triggered are noise, dust emission, waste disposal and safety risks for workers and community including occupational health and safety. The subproject is expected to maximize the manual work which will minimize noise. The impact on air quality and noise is limited. The corresponding mitigation measures for potential impacts are included in this ESMP and the environmental and social requirements for contractors will be included in the tender documents and contract. All environmental, social, health and safety mitigation measures will be included in the contract. In addition, BoQs priced items for environmental and social safeguards including OHS will be included in the tender documents and contract. Table 3: Environmental and Social Screening Form Question Answer ESS Due to Actions relevance diligence/ Yes No Does the sub-project involve civil works X ESS1 including new construction, expansion, ESMP, SEP upgrading, or rehabilitation of existing infrastructure? Does the sub-project involve the land X ESMP, SEP acquisition and/or restrictions on land use? Is the sub-project associated with any external X waste management facilities such as a sanitary ESMP landfill, incinerator, or wastewater treatment plant? Does the sub-project have an adequate system X ESS1, ESS3 in place (capacity, processes, and management) LMP, SEP to address waste? Does the sub-project involve the recruitment of X ESS2 workers including direct, contracted, primary LMP supply, and/or community workers? Does the sub-project have appropriated OHS X ESS2 procedures in place and an adequate supply of ESMP, LMP PPE (where necessary)? Does the sub-project have a GM in place, to X ESS10, which all workers have access, designed to ESS2 ESMP, SMP respond quickly and effectively? Does the sub-project involve the use of security X or military personnel during the construction ESMP, LMP Activities or any phase of project? Does the Sub-project establish and implement X ESS4 an appropriate quality management system to anticipate and minimize risks and impact that ESMP, SEP services may have on community health and safety? Does the sub-project apply the concept of X ESS4 universal access to be technically and financially ESMP, SEP feasible? Is the sub-project located within or in the X ESMP, SEP vicinity of any ecologically sensitive areas? Is the sub-project located within or in the X ESMP, SEP vicinity of any known cultural heritage sites? Does the project area present potential Gender- X ESS1/ESS4 ESMP, Based Violence (GBV) and Sexual Exploitation /ESS10 SEP/GBV and Abuse (SEA) or Sexual Harassment (SH) Action Plan risk? 4.4 Environmental and Social Impacts The sub-project assigned risk is moderate, thus, it requires the preparation of an Environmental and Social Management Plan ESMP as detailed in the Environmental and Social Management Framework ESMF for YIUSEP II AF. Some environmental, social and OHS impacts may be triggered. Therefore, UNOPS will include environmental and social requirements for contractor including all OHS requirements in the contract and tender documents. All OHS risks and environmental and social impact and mitigations mentioned in detail in OHS plan in the next following section. OHS Risks and Environmental and Social Impacts: Occupational Health and Safety (OHS) Risks Physical Hazards: â—? Risks: Falls from heights/ scaffolding, â—? Falling objects, misuse of equipment, and injuries from sharp objects. â—? Risks from equipment transfer and road accidents while transporting equipment â—? Risks from falling into excavated zones â—? Risks from working during bad weather conditions/dust storm/heat wave/ flood seasons â—? Risks from electrical shocks from electrical works â—? Risks from breathing problems from air emissions during excavations and leveling â—? Fire risks â—? Risks of working in confined areas and asphixation and contact with sewage. Chemical Hazards: â—? Risks: Exposure to hazardous chemicals (e.g., solvents, paints, adhesives, bitumen, epoxy etc.) can cause respiratory issues, skin irritation, and other health problems. Noise: â—? Risks: Prolonged exposure to high noise levels can lead to hearing loss. Ergonomic Risks: â—? Risks: Lifting heavy objects and repetitive tasks can cause musculoskeletal disorders. â—? Risks from physical work and physical injuries Environmental Impacts: Waste Generation: â—? Risks: Construction debris, hazardous waste, and pollution. Air Quality: â—? Risks: Dust and emissions from construction activities Noise emissions from construction machines Soil contamination from accidental leakage Social Impacts: -Disruption of daily life. -Increase traffic congestion, delays, and difficulty accessing homes and businesses and water cuts.a -Noise pollution (construction noise, equipment, and nighttime work). -Visual Impact: Changes to the neighborhood's appearance, blocked views, and construction clutter. -Access Restrictions: Road closures, detours, and limited parking. -Health and Safety Concerns (Construction site safety, and Air Quality) -Using child labor in construction or operational activities -Vulnerable families might involve children in informal, unsafe work related to the project. Community Engagement: â—? Positive Impacts: o Provides a recreational and social hub for the community. o Promotes physical health and wellness. o Creates local employment opportunities. Operation and Maintenance risks: • Risks of lack of maintenance for the structures • Risks related to operation and maintenance which could include waste emissions during maintenance minor OHS risks as follows: o Machinery improper use, or inadequate maintenance. o Poor-quality spare parts or materials can lead to reduced equipment performance or breakdowns. o Injuries to employees due to improper procedures, equipment malfunctions, or hazardous environments. o Workers may lack the necessary skills or knowledge for safe operation and maintenance. o Leaks, emissions, or waste from improper maintenance can cause harm. 5- Consultations Consultation process took place in the form of pre-structured questionnaires and direct interviews with members of the club board, staff, trainers, trainees, special games leaders by the head of women sector at the club who was trained to do so. The consultation was conducted on 11 July 2024 with 27 local individuals (6 females and 21 males). The consultation was conducted on 11 July 2024 with 27 local individuals (6 females and 21 males). Those people include but are not limited to board of directors, department managers and some club users/members, and club coaches. Photos of Consultation Consultation topics - The consultations with men and women covered various issues and topics, including: - The games will include an opportunity for more girls to participate in sports in a safe and closed environment. - The project will be able to host sports activities for groups with special needs. - Confirming community needs and setting selection priorities. - Informing local communities about the subproject, its planned activities, and timetable. - Educating them about their rights to job opportunities during implementation. - Raising awareness about potential risks associated with the subprojects, including safety, health, environmental, and social risks, and the necessary control measures. - Documenting and addressing local communities’ concerns, expectations, and feedback. - Ensuring participation of both female and male subproject beneficiaries. - Raising awareness about social risks, including SEA/SH, that may occur during implementation, and the required measures to address them if they occur. - Informing them about the use of the GM for expressing opinions on social safeguards, OHS, and lodging complaints and concerns without fear. Consultation Results Summary Issues raised by consultation UNOPS managing the issue • Develop a comprehensive traffic management plan that includes: -Disruption of daily life. • Adjusting traffic signals, adding lanes, and -Increase traffic congestion, delays, implementing one-way streets to improve and difficulty accessing homes and traffic flow. businesses. • Clearly marked detour routes for residents and -Noise pollution (construction noise, businesses affected by road closures. equipment, and nighttime work). • Use of traffic cones, signs, and flagmen to -Visual Impact: Changes to the manage traffic flow and ensure safety. neighborhood's appearance, blocked views, and construction • Identifying and providing alternative parking clutter. options for residents and businesses. -Access Restrictions: Road closures, • Minimize construction activity during peak detours, and limited parking. traffic hours, especially during school drop-off and pick-up times. • Regularly communicate traffic updates and -Health and Safety Concerns changes to residents and businesses through (Construction site safety,Air Quality) newsletters, social media, and local media -Exposure to dust, fumes, and outlets. pollutants,Potential for Hazardous • Using attractive and well-maintained Materials (Exposure to asbestos, construction fencing. lead paint, or other hazardous substances) • Provide alternative parking options for residents and businesses, such as off-site parking lots or temporary parking permits. Contractor arranges with the club to park vehicles using club parking and avoiding parking vehicles out club in the neighborhood. • Encourage walking, biking, and other alternative modes of transportation by providing safe and accessible routes. • Using quieter construction equipment and tools such as soundproof generators. • Restricting noisy work to specific times of day and avoiding nighttime work unless absolutely necessary. • Maintain a clean and organized construction site, removing debris and clutter regularly. • Provide clear and informative signage for road closures, detours, and parking restrictions. • Implement traffic control measures to ensure the safety of pedestrians and vehicles around the construction site • Dust Control Measures: Implement dust control measures such as Using water sprinklers to suppress dust during excavation and demolition. • Control fumes from welding, painting, and other operations by: Using exhaust fans, ventilation systems, and other methods to remove fumes from work areas. • Potential for Hazardous Materials: Exposure to Asbestos, Lead Paint, or Other Hazardous Substances: • Conduct a thorough assessment of the construction site to identify potential hazardous materials. • Safe storage and transportation of hazardous materials. • Use of appropriate PPE for handling hazardous materials. • Develop an emergency response plan for dealing with spills or releases of hazardous materials. Gender and related issues: Both males, females, and people with disabilities were considered beneficiaries when designing the sub- projects. The sub-project will contribute to improving the living standards of people including women, men, and their children. The interventions will generate positive impacts. The sub-project is a priority for all community groups, both men and women, with no discrimination based on gender. It will serve all families living in the targeted area without exclusion. Consultations with stakeholders, both old and young, educated and illiterate, as well as persons with disabilities, were conducted during the project's design phase. The gym will include an opportunity for more girls to participate in sports in a safe and closed environment. The project will be able to host sports activities for groups with special needs. The contractor must not discriminate in job opportunities during implementation on the basis of gender, including women, as stated in the environmental and social impact plan. In other words, project will hire some women to work with project as administration jobs. Child Labor and Forced Labor No child labor or forced labor will be hired for these activities. The minimum age of work has been specified in the tender documents for contractors. Verification of legal documents is done before starting the work. The minimum accepted age is 18 years old and verification of age by checking IDs and other available documents will be strictly applied. A labor log will be kept, and all workers will be registered. The contractor should use workers from the local communities as much as possible. Additionally, no forced labor will be used and the contractors will be obligated and monitored to implement the LMP. Sexual Exploitation and Abuse SEA and Sexual Harassment SH (SEA/SH) UNOPS contributed to raising community awareness during consultation regarding gender-based violence and sexual exploitation, in addition to raising community awareness regarding the complaints system and how to use it to report gender-based violence (SH/SEH) with the highest levels of confidentiality and anonymity for complaints. To ensure effectiveness, the rehabilitation of the club project will implement mandatory awareness sessions on refraining from unacceptable behavior towards community members through resident engineers for all workers, including informing workers of national laws that make gender-based violence, exploitation and sexual abuse a punishable crime. Consultation during implementation: UNOPS will engage stakeholders during project implementation through holding meetings with beneficiaries and local authorities to discuss any issues raised, aspects of implementation, as well as listen to stakeholders’ concerns and feedback. Monthly meetin gs will be held with the stakeholders about four to six times during implementation to coordinate with them on implementation and protection issues, and conduct awareness and training regarding protection requirements and their monitoring roles. The resident engineers will also be in continuous cooperation and coordination when needed. Moreover, various meetings can be held with the local authorities to cooperate and facilitate the implementation. In addition, at the end of the implementation, a meeting will be held with the beneficiaries and local authorities to prepare for the operation process and training beneficiaries on maintenance and operation to ensure the sustainability of projects. Reporting of ESMP The Environment, Social, Safety Officer ESSO will report to UNOPS project manager and health and safety specialist on a monthly basis on the implementation of the ESMP and UNOPS will report the ESMP implementation to the WB. There will also be irregular reports based on the situation and updates. The Supervision Consultant (team will include contractor project engineer and OHS officer and UNOPS OHS officer) will monitor and report monthly and irregularly on the level of mitigation measures implementation and environmental issues. The contractor shall monitor, keep records and report on the following environmental and social issues: safety, Environmental incidents and near misses, major works, ESHS requirements, ESHS inspections and audits: workers, training on ESHS issues, footprint management, external stakeholder engagement, details of any security risks, worker grievances, external stakeholder grievances, major changes to Contractor environmental and social practices, deficiency and performance management. The following table provides an indicative reporting plan. Table: Reporting Plan What How Who When Compliance level to the ESMP Based on ESSO in Sana’a Weekly and including environmental and monitoring and monthly from social issues, OHS, GM, etc. inspections, log, the ESSO and consultant reports, quarterly from GM log UNOPS to WB. Compliance level to the ESMP Consultant based Supervision Weekly and environmental and social on monitoring, Consultant. issues: safety, environmental inspection, records, incidents and near misses, major logs, contractor works, ESHS requirements, ESHS reports. inspections and audits: workers, training on ESHS issues, footprint management, external stakeholder engagement, details of any security risks, worker grievances, external stakeholder grievances, major changes to Contractor environmental and social practices, deficiency and performance management. Environmental and social issues: Contractor ESSO Contractor Weekly safety, environmental incidents based on and near misses, major works, monitoring, ESHS requirements, ESHS inspection, records, inspections and audits: workers, logs. training on ESHS issues, footprint management, external stakeholder engagement, details of any security risks, worker grievances, external stakeholder grievances, major changes to Contractor environmental and social practices, deficiency and performance management. Grievance Mechanism GM: Bank procedures require that Grievance Mechanisms (GMs) be established and operational prior to commencement of the sub-projects, and that they continue to operate for one year following completion of the works for third party settlement of disputes arising from resettlement. This GM should take into account the availability of judicial recourse as well as traditional and community dispute resolution mechanisms. UNOPS has established Grievance Redress Mechanism (GM) for Yemen Integrated Urban Services Emergency Project (YIUSEP) to enable beneficiaries to communicate their concerns regarding the project activities. More specifically, the GM details the procedures that communities and individuals, who believe they are adversely affected by the project or a specific sub-project, can use to submit their complaints, as well as the procedures used by UNOPS and its local partners to systematically register, track, investigate and promptly resolve complaints. Accordingly, hard copies of the translated application of the GM (which attached in Annex 1) was provided to interviewed people and they have been informed that the GM contact information will be posted at the sub-project site to ensure any grievance can be addressed in an amicable manner. Resolving complaints at community level is always encouraged to address the problem that a person may have during implementation and/or operation phase. The project implementing partners must maintain records of grievances and complaints, including minutes of discussions, recommendations and resolutions made. GM Procedures for Complaints/Registering Complaints: UNOPS is providing multiple access points to the UNOPS GM focal point for beneficiaries to voice their concerns. These access points will be advertised at sub-project level and put on the sign boards on each sub-project site ( in the case of this project, at the studium and outside the stadium), and include GM contact information including hotline, landline, mobile SMS, email and website: Address: Haddah Street, former European Union Office Building, Sana’a Tel: +967 1 504914 and +967 1 504915 WhatsApp/SMS: +967 739888388 Email grm-yemen@unops.org Website: www.unops.org The GM contact information will be posted in Arabic and be communicated through verbally communication using complaint number to make call or writing communication via what’s up chat number. All number will be addressed in site using posting. Grievances can be brought up by affected people in case of: (i) non-fulfillment of contracts or agreements; (ii) disputes related to destruction of assets or livelihoods; (iii) disturbances caused by rehabilitation activities; (iv) concerns around safety and protection related to project’s activities. Anonymous complaints will be admissible to their attention verbally or in writing by sub-projects affected communities or individuals and will relay these concerns in writing to UNOPS on a next day basis. UNOPS will determine if these concerns rise to the level of a complaint. UNOPS will register the complaint in a dedicated log by gender, age, and location, and include a copy of the complaint and supporting documents. A draft template for registering grievances is annexed. UNOPS will record and document complaints received in the sub-project file and the sub-project progress reports, including the number and type of complaints and the results of their resolution. Tracking, Investigating and Resolving Complaints The GM log maintained by UNOPS will track the date the complaint was received, date responded to, the type of response, and if the complaint was resolved to the satisfaction of the plaintiff. The ESSO will coordinate with local partners, local field staff and local government officials to ensure prompt follow up action in response to each complaint. More specifically, the GM focal point wills forename complaints: Inform the complainant if the complaint is accepted or rejected within 3 days from receiving the complaint; any technical input from project engineers; if necessary, the response will require input from project engineers. If the complaint is accepted, send the plaintiff an officially stamped review card indicating: complainant name or legal representative complainant address complaint title review date list of annexes submitted with the complaint Work with engineers, local partners, and contractors to resolve the complaint within 28 days of its submission. Grievance Categories The grievance could be among but not limited to the following categories: â—? Access to project benefits (e.g., no or insufficient jobs created for local communities); â—? Non-equal distribution of project services among target beneficiaries; â—? Disputes (e.g. matters raised by/related to beneficiaries. Disturbance (e.g. noise, traffic road access and public safety etc.). Steps to handle GM â—? Publicizing: stakeholder’s consultation, printed materials; â—? Receiving and registering complaints: staff at local and central level who will be responsible for receiving registering and tracking complaints; â—? Acknowledging: The GM staff (team) acknowledges receipt of the complaint within 2-3 working days. Inform the complainant on the eligibility of his/her complaint; â—? Anonymous complaints: To be studied as well; â—? Reviewing and investigating, collect, review and analyze related documents; â—? Conducting interviews of the involved persons, officers and staff; â—? Analyzing the related national legislations & regulations, World Bank Policies & Guidelines and UNOPS standards; â—? Summarizing the facts and findings; â—? Developing resolution options: based on the collected evidence, the GM staff (team) will draw conclusions, make recommendations for solutions, and present it to the complainant; â—? If the solution is not accepted, complaint will be presented to the Program Manager as a second level to appeal who can make the resolution and/or can delegate an arbitrary to investigate on the complaint and propose recommendations for resolution; â—? Implementing resolution: If the solution is accepted, then will be implemented; â—? Monitoring and closing: the complaint should be monitored for a reasonable period of time to make sure that the complainant does not express additional concerns, and then the complaint could be closed. â—? Reporting (recording): prepare concise summary reports of the complaints received, with the resolutions taken and status of resolutions implementation, and filled in the database with detailed records. Table summarizes the complaints management review process. Table: Summary of Complaints Management Review Process Summary of Complaints Management Review Process # Action Responsibility Time frame 1 Complaint is submitted Complainant Any time when there is a complaint 2 Complaint logged into the YIUSEP/UNOPS registration GM assigned staff 1 day system with index number 3 Confirm a receipt of complaint and notify the GM Assigned staff Within 3 days complainant whether the complaint is eligible or not. 4 Gather evidence on the complaint and conduct GM appointed staff/team Within 10 days interviews as necessary, analyze information and including ESSO (at central develop resolution on grievance. level and local focal points 5 Send notification letter to the complainant in case the GM assigned staff and Within 14 days from the investigation of the case is going to take longer than ESSO process start two weeks. 6 Review and approve resolutions Project Manager Within 18 days 7 Produce grievance summary report GM assigned staff Within 21 days 8 Inform the complainant on the resolutions (correction GM assigned staff and Within 21 days actions) ESSO 9 Implement resolutions and report on the progress Implementing Partners Agreement for (monitoring) with contractors implementation 10 Close the complaint file and fill it in the system for GM staff, ESSO and Project 3 days after sending documentation. Manager response 11 Provide record of complaints, requests or inquiries per GM assigned staff, ESSO Quarterly basis month to the WB showing number of resolved and and Project Manager. pending issues, for review and comments. 6- Mitigation measures Environmental and Social Mitigation Plan Mitigation measures have been determined to reduce the impact of potential environmental and social risks during the sub-project’s implementation. Labor Management: Eight months will be needed to complete site work and supply time for the sub-projects. There will be 20 employees working on the project. Each worker will have a daily working hours of 8 hours, and they will be entitled to 2 days off every week. These workers are contracted and will be hired locally. Although there is no need for lodging because the workers will be hired locally, they will use the restrooms present in the intervention areas. The contractor shall: • Ensure all working conditions as per national law and the ESS2 requirements are met • Ensure all workers are more than 18 Years old. • Ensure gender equality as possible in the subproject's cycle as a core principle for success. • Protect the workers from any risk that may be encountered during the implementation • Maintain occupational health and safety system in the site to protect workers from hazards and risks and provide adequate health and safety training, required PPE, first aid box, and toilets and potable drinking water • Avoid all forms of forced, involuntary, unpaid or compulsory labor • Provide health and medical insurance for all employees involved in onsite activities • Ensure the contractor meets the requirements of the LMP • Mobile latrines for workers must be implemented and connected to the public sewage network through the inspection rooms on the site, and it must contain wash hand and soap. It must be removed after the completion of the sub-project work. The mitigation measures shall include: - Conduct regular awareness sessions about gender, SEA/SH, GBV and GM for workers. - Provide the required safety and health PPE and hygienic materials to workers to protect workers and ensure their safety. - Prepare and install emergency response plan onsite - Provide fully insulated PPE, isolated installation tools, instruments and equipment. - Install security fence and danger signage in the electrical hazard areas and chemical storage areas if any - Provide safety training to all workers including working at installation, lifting operations, electrical, coating safety before commencing any work - Provide the necessary first aid equipment on site and train workers on using first aid equipment and performing first aid. - Hiring a flag-man for site arrangement and movements and paramedic - Work site arrangement entails organizing the layout, safety measures, waste management, facilities, and utilities to ensure an efficient and secure working environment for project execution. - Maintain good housekeeping measures - Ensure good management of cables and warning signs are added next to cables and trenches to prevent tripping - Health and safety training should also be provided to workers to avoid electrocutions and potential electric hazards and wearing proper PPEs. - The impacts on the community health and safety can be mitigated through: o Working hours will be in day hours. o Install barriers, danger warning signs and restriction signs to only authorized persons and signs showing the potential danger to the public. o Establish barriers around the working site. Table 5: Potential Environmental and Social Risks Impact and Mitigation Measures Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) OHS Impacts Mitigation Working at Height Impacts: â—? Scaffold Inspection: Conduct thorough Contractor, ESSO $1,9 00 Occupational fatalities and major inspections of all ladders and scaffolds using UNOPS injuries caused by falling from the UNOPS Form HS18 or a similar heights. recordable checklist. Ensure they meet all safety standards before use. â—? Ensure scaffolds are properly fixed prior usage â—? Fall Protection Systems: Implement and verify proper fall protection systems are in place. This could include guardrails, safety nets, or personal fall arrest systems. â—? Guardrails and Fencing: Install suitable guardrails and fencing around the work area to prevent falls from edges and are added on scaffolds. â—? Strong (metal/steel) guardrails must be added around fall zones and scaffolds that are properly fixed â—? Safety signs for working from heights are present on scaffolds. â—? All workers at height are properly trained on risks and measures â—? All workers from height are supervised continuously â—? Edge Protection and Signage: Clearly mark protected edges and minimum safe distances Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) from work zones with hazard tape and warning signs. â—? PPE Requirements: Ensure all workers are wearing appropriate Personal Protective Equipment (PPE) to mitigate potential hazards, including fall protection equipment/ harnesses and head helmets if necessary. â—? Ensure all workers are attached with safety ropes and wearing head helmets â—? Ensure the scaffolds are inspected and properly fixed on stable grounds. â—? All workers at height must adhere to fall prevention devices prior to the start of work from height â—? Regular awareness and supervision on safety measures for working at height must be performed. Including but not limited to; Conduct a thorough risk assessment before starting work to identify potential hazards, such as unstable surfaces, weather conditions, or proximity to electrical lines Permit-to-work system is in place for working- at-height activities Installing guardrails on edges of elevated work areas. Provide safety harnesses, lanyards, and anchor points. Workers must adhere to the PPEs scaffolds are assembled by trained personnel and inspected before use â—? Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Lifting Operations: Close the lifting area with a fence to prevent Contractor, ESSO $800 Failure of lifting equipment and access to the lifting area during lifting work. UNOPS materials. Install warning signs for lifting activities Falling loads and Carry out lifting work by a well-trained, workers being crushed by a moving qualified, and certified lifting team and with Load or lifting equipment proper communication means and flagman. Which all might result in fatalities Provide workers with all necessary Personal or injuries. Protective Equipment PPEs and safety materials. Use well-maintained equipment for lifting that are appropriate for the weight; well checked and tested by a third party. Secure loads when lifting and use strong and reliable fixation materials to make sure that the load is well tighten and no solid parts falls from the load during lifting. Protect the units against staining, discoloration and other damage until they are installed in their final location. Lifting device capacity shall be 1.7 times the maximum calculated static load at that point. An ultimate load shall be ≥ 4 times the maximum static load. Prevent workers from standing close to the lifting area and ensure the presence of a clearly marked buffer zone between lifting area and safe zone for standing. Ensure workers are wearing helmets and safety boots Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Work Injuries and Electricity Shock Apply all safety measures to prevent the risk of Contractor, ESSO BoQ Items Thermal burns any injury to the workers by electricity shock UNOPS Muscle, nerve and tissues damage during installation or the users during operation, due to electrical shock and apply for a Hot Work Permit and Electricity Fatalities or injuries Isolation Certificate subject to written approval by the UNOPS engineer provided before implementation of work. Carefully design using appropriate technologies to minimize hazards. Build security fences around electricity areas and chemical storage areas. Contractor electricians should be well trained and provided with appropriate insulated PPE and work tools and should be aware of electricity shocks and avoidance techniques. Install danger signage in the electrical hazard areas and apply all safety measures to prevent exposures. Avoid working during rainy times. Installing barriers and signs around cables manholes All workers must wear proper PPEs insulated from electrical shocks including electrical resistant gloves. Conduct electrical work outside of rainy seasons and away from wet areas Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Other risk related to OHS Ensure skilled workers are hired for each work. Contractor, ESSO BoQ Items Conduct regular awareness sessions and daily UNOPS Toolbox Talks on OHS requirements before commencing any work. Periodic inspection to ensure that mitigation measures are implemented and stop any unsafe act or unsafe situation. Emergency response plan to be in place with details and contact of the nearest hospital or medical center, responsibilities are understood for all works, first aid boxes are available and a list of trained first aiders is posted and known by all workers with available transportation. Immediately report all accidental occurrences with serious accident potential to UNOPS and within 48 hours to the WBG Contractor shall monitor, keep records and report on the following environmental and social issues: Safety: hours worked, lost time injury (LTI), lost workdays, recordable incidents and corresponding Root Cause Analysis (lost time incidents, medical treatment cases), first aid cases, high potential near misses, and remedial and preventive activities required (for example, revised job safety analysis, new or different equipment, skills training, and so forth). Environmental incidents and near misses: environmental incidents and high potential near misses and how they have been Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) addressed, what is outstanding, and lessons learned. Major works: those undertaken and completed, progress against project schedule, and key work fronts (work areas). ESHS requirements: noncompliance incidents with permits and national law (legal noncompliance), project commitments, or other ESHS requirements. ESHS inspections and audits: by Project Company, Independent Engineer, UNOPS and its implementing partners, or others—to include date, inspector or auditor name, sites visited and records reviewed, major findings, and actions taken. Maintaining a record of injuries and accidents specifying cause and location Provide a list of trained workers, who will be checked for their training skills. Measures will be implemented onsite and followed by regular monitoring visits. Ensuring the contractor is taking care of the safety of workers while working in the site and giving all necessary vaccines to workers to prevent any infection with epidemic and pandemic diseases. and fulfilling insurance requirements for workers Provide health and life insurance to workers Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Life and Fire safety prevention There are several fire prevention measures Contractor, ESSO measures during the design preparation, design review, UNOPS $2,000 technical specification preparation, work implementation and operation. -Ensure batteries are stored in ventilated rooms to prevent the buildup of hydrogen gas and on insulated grounds to prevent soil contamination (in case there is any batteries stored in club areas (batteries could be from club equipment or from contractor). Fire Prevention measures during design stage: -Selecting the proper size of cabling compatible with international standards to avoid overloading/overheating of the cables. -Include appropriate size of circuit breakers between the system components to prevent electrical surge. Fire Prevention measures of the system specifications: -Ensure high quality cables standard outdoor and indoor are applied. -Ensure high quality circuit breakers are provided. Fire Prevention measures during implementation and operations stage: -Detection and fire alarm system - Presence of Foam fire-extinguishers - Presence of Powder fire-extinguishers -Emergency Response plan Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) -Provide Fire Safety training and drill for the facility operation staff and technicians. The following fire extinguishers should be provided: Powder extinguisher, according to BS EN 3 Parts 7 to 9 and SS EN3 &UL listed. Wheeled Foam Extinguisher, Approved to EN1866, High Quality 3% Foam, Long throw foam nozzle with grip control, one-person operation and movement with Refillable stored pressure unit. Working Pressure to be not less than 12 Bar, Test Pressure not less than 22 Bar, Temperature Range (-5/+60), 2 Year Warranty and testing check list of the extinguishers to be provided. Training on fire safety and how to use fire extinguishers shall be provided to staff Manual Handling Injuries that Training and Education: Contractor, ESSO BoQ Items include: Provide comprehensive training on proper UNOPS â—? Fractures manual handling techniques. â—? Damage to muscles, Conduct regular refresher courses. ligaments and tendons Provide awareness on proper techniques to â—? Spinal disc injuries avoid muscle and back injuries â—? Trapped nerves Provide first aid trainings to workers â—? Abrasions and cuts Ergonomic Assessments: â—? Burns Conduct assessments to identify high-risk tasks. â—? Hernias Modify tasks to reduce manual handling risks. Mechanical Aids: Provide tools like trolleys and forklifts. Ensure aids are available and maintained. Task Design: Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Redesign tasks to minimize manual handling. Organize workstations to reduce movement distances. Work Rotation: Implement rotation schedules to prevent repetitive strain. Encourage frequent breaks and provide potable water. Risk Assessment: Regularly assess and update manual handling risks. Implement control measures based on assessments. Personal Protective Equipment (PPE): Provide gloves, back supports, and non-slip footwear and safety shoes and helmets. Ensure proper fit and maintenance of PPE. Supervision and Monitoring: Train supervisors to identify and correct poor practices. Conduct regular audits for compliance. Safety Culture: Encourage reporting of hazards and suggestions for improvement. Recognize and reward safe practices. Dust emission and tripping and poor Continuously remove the waste and transfer it Contractor, ESSO BoQ Items onsite housekeeping to the approved disposal site by the local UNOPS district authorities -Ensure workers are wearing masks to protect them against dust emission Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) - Use dust sweeping methods and limited water for dust suppression - use minimal water for dust suppression -Provide dust masks to workers Dust and noise emissions during â—? Provide dust masks to workers Contractor, ESSO BoQ Items excavation and while using â—? Provide ear mufflers to workers UNOPS machineries and equipment (OHS) working with or near noisy equipment and machines â—? -Ensure proper maintenance of equipment and machineries â—? Use dust sweeping methods and limited water for dust suppression Road accidents while transporting â—? Ensure drivers received awareness Contractor, ESSO BoQ Items equipment and materials sessions on good driving practices UNOPS such as maintaining speed limits and wearing seat belts â—? Conduct drug checkups on drivers. â—? Ensure drivers have valid driving licenses Dealing with hazardous chemicals Engineering control systems (e.g., local/general Contractor, ESSO BoQ Items and waste ventilation) must be established to maintain and UNOPS exposure to hazardous materials, agents, and environments within acceptable limits. The Material Safety Data Sheet (MSDS) must be available at the job site. Only trained workers can deal with hazardous chemicals and wastes Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Store, handle and dispose hazardous chemicals and wastes according to MSDSs Properly label any chemicals All chemical must be stored in secondary containers on insulated ground and according to their MSDSs When hazardous materials that are irritating to the skin or clothing may come into contact, details of first aid facilities and protective equipment must be provided. Protective equipment may include suitable gloves, appropriate face/eye protection covers and chemical protective suits. The process of disposal of surplus or excess materials and containers must be carried out so that it does not result in pollution or corruption of any water sources, groundwater, or rivers, and this process must comply with all laws and regulations. Precautionary Statements Keep away from heat/sparks/open flames/hot surfaces. - No smoking. Do not eat, drink or smoke when using this product. Use only outdoors or in a well-ventilated area. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Do not breathe vapor/spray. Wear PVC or Nitrile coated gloves and safety glasses. IF INHALED: Remove person to fresh air and keep comfortable for breathing. Store in a well-ventilated place. Keep the container tightly closed. Dispose of contents/container to hazardous waste collection point. Keep the container tightly closed. â—? Risks from falling into • Conduct pre-work briefings to review Contractor, ESSO and 1500 $ excavated zones the scope, hazards, and control measures UNOPS for each excavation. • Safety procedures to ensure no work activities are performed when it is raining. • Safety inspection for all excavation activities and trenches. • Use appropriate shoring, sloping, or trench boxes to prevent cave-ins. • Assign competent supervisors to oversee excavation activities and enforce safety protocols. • Store material away from excavations. • No one enters the trench without safety site approval. • If the depth is a particular risk of anybody falling, suitable guard rails are placed and suitable access arrangements, such as ladders or ramps, are provided. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Installing barriers, fences, or warning signs around excavated areas • Safety briefing for all workers and visitors on site. • Applying for a permit to work for any Excavation activities. • Restrict access to excavated areas with barricades, fences, or barriers to prevent unauthorized entry. • Mark the boundaries of the excavation area with signs and warning tape and ensure they are visible at night. • Used the excavation perimeter to prevent accidental falls. â—? Risks from working during • Activities during the bad Contractor, ESSO and 500$ bad weather conditions/dust weather/weather changes should be UNOPS storm/heat wave/ flood suspended until the weather conditions seasons gets better. â—? • Dust should be controlled by using water truck mainly relying on grey water or rain water (to avoid wasting water), misting systems to minimize the dust from activities. • Workers must use proper PPE including safety glasses and musk. • Adjust work schedules to avoid peak dust storm hours. • Workers on site should use a high visibility vest to improve visibility in dust conditions. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Cleaning equipment regularly to prevent dust accumulation. • Drinking water available on site and workers should have frequent breaks. • Providing a restroom for all workers with good ventilation workers should avoid direct sunlight and use helmets. • Adjust work schedules to avoid the hottest hours of the day. • Providing safety awareness to all workers and visitors about working in hot weather. • Train workers on heat stress symptoms, prevention, and emergency procedures. • flood season • Providing safety awareness and induction to all workers and visitors related to hazards from flood. • Monitoring weather forecasts and flood warnings to anticipate potential flooding. • Evacuation plan is in place and all workers and visitors have received a briefing about it. • Safe assembly point on site all workers and visitors informed. • Conducting emergency drill • Using sandbags, flood barriers, to protect the construction site from flooding if the site is affected by flood. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Ensuring all electrical equipment and wiring are properly insulated and protected from water. • Storing materials and equipment above flood levels or in waterproof containers if needed. • Establish clear communication channels and have emergency response procedures in place. â—? Confined spaces entry • Permit to work is applied and approved Contractor, ESSO and 800$ UNOPS by the HSE site. • Workers should be competent in confined spaces and workers should â—?Injury/death – have previous experience in working in â—?insufficient oxygen confined space and special training â—?Toxic (poisonous) air related to the confined space safety. â—?Presence of Toxic or Flammable • Ensure the confined space’s atmosphere Gasses is tested before each entry for oxygen â—?Lack of Oxygen levels and toxic glasses using the â—?Structural Collapse calibrated gas test. â—?Fall hazards • Ensure an emergency rescue plan is in place. • Ensure a safety watch person is designated for all confined space entry jobs • Provide training on confined space entry. • Competency requirements of the people doing the confined space work. • Communication methods to be used inside the confined space. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Ventilate the confined space before and during entry Check confined space atmosphere by using gas tester to check the oxygen rate and existing of any of harmful gas before enter confined space. • Removal of residues if there is any residue inside a confined space. • Isolation and lock-off of in-feeds and out-feeds. (no sewage line will be open to confined space) • Isolation and lock-off of electrical and mechanical hazards. • PPE requirements for workers inside the confined space which include respiratory protective equipment. • Safe and quick access and egress methods such as including stable stairs. • Fire prevention measures in place. Which will include but not limited to; • Install temporary fire alarms and smoke detectors in construction areas. • Keep portable powder fire extinguishers at key locations. • Conduct regular fire drills to familiarize occupants with emergency procedures • Display emergency numbers (fire department, medical services) prominently throughout the facility. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Lighting that is suitable and safe to use in the atmosphere inside the confined space after atmospheric testing. • Suitability of individuals in terms of body size and psychology (e.g. not claustrophobic). • All workers working in confined spaces must adhere to a SCBA respiratory device prior entry into confined space. All devices must be checked prior entry. • All workers in confined spaces must be attached with safety ropes to be pulled away in case of dizziness or emergencies • All workers in confined spaces must receive training on OHS risks and measures • All workers in confined spaces must be strictly supervised. • Wash facilities are present for workers working in confined space • Raise awareness on proper hygiene • Ensure workers are wearing overalls and cover ups to avoid risks of sewage contacts • Ensure workers in sewage obtain the necessary vaccines such as tetanus, typhoid and hepatitis A and B. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Provide wash body for workers to proper hygiene and cleanness after the day of working. • For the structural collapse • Use high-quality, well-maintained scaffolding and shoring to support loads during construction. • Scaffolding is securely anchored to prevent tipping or collapse. • Inspect scaffolding and shoring systems regularly for stability, especially when work is progressing. • Check for diagonal or horizontal cracks in walls or foundations, especially near load-bearing elements. • Avoid overloading partially completed structures, and ensure scaffolding or temporary supports are securely placed and inspected. • Conduct regular inspections of the building’s structural elements (foundations, columns, beams, etc.) to identify early signs of wear, fatigue, cracking, corrosion, or settlement • For fall hazards • Install guardrails or barriers on all open edges of elevated work surfaces (e.g., scaffolding, rooftops, platforms) to prevent falls. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • use of fall arrest systems, including harnesses, lanyards, and anchor points • Install safety nets below elevated work areas when other fall protection systems cannot be used. • Use stable and certified ladders that are in good condition and of appropriate height for the task. • Inspect ladders before use to check for damage, loose parts, or defects. • Provide slip-resistant footwear to workers, especially when working on wet or slippery surfaces. • Ensure all workers use hard hats to protect against falling objects, which could lead to serious injuries. • All workers are supervised continuously. • Ensure workers spend limited time in confined spaces Environmental Impacts Mitigation Air quality impacts from Apply dust suppression methods such as using Contractor, ESSO BoQ Items Excavation grey water to control dust and UNOPS Dust generated by excavation Use sweeping methods to avoid wasting water activities, transport trucks in dust suppression. Waste generated from the Cover any waste material including soil that will excavation be transported to designated landfills Carry routine maintenance and use well maintained equipment. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Ambient Noise impacts from The Work will take place during day-time. Contractor, ESSO BoQ Items machineries Properly maintain equipment and use well UNOPS maintained equipment Noise should be minimum (Maz 84 dB) during installation, Solid waste Ensure that work wastes are properly stored at Contractor, ESSO BoQ Items designated areas and are segregated (solid UNOPS waste, hazardous waste/chemicals/ E waste) and regularly collected and transported to authorized disposal sites and arranged for a safe path to the last destination of E-waste. Ensure waste storage areas are properly fenced and insulated Ensure good housekeeping measures are kept Ensure workers dealing with waste are wearing proper PPEs. Ensure handling E-waste to certified contractors to deal with it. All chemicals and wastes must be properly labeled Soil contamination from accidental Ensure that work wastes are properly stored and Contractor, ESSO BOQ Items leakage regularly collected and transported to authorized UNOPS disposal sites and arrange for a safe path to the last destination of E-waste. Ensure waste areas are properly fenced and insulated. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Ensure waste is stored in secure areas away from the soil Ensure the presence of spill prevention kits in case of accidental spills from machineries used. Remove spills right away and dispose according to MSDS. Inspect machineries before usage and perform regular maintenance of machineries at service centers and away from runoff areas and at zones that have soil insulation Ensure batteries are stored on insulated ground from the soil to avoid soil contamination and ensure the ground is acid resistant. Store chemicals on insulated ground according to MSDSs and away from runoff areas and groundwater areas and wells Batteries must be stored according to manufacturer’s guidelines and should be on concrete base away from soil and water resources to avoid contamination Latrines must be located away from runoff areas and water resources and wells and should be regularly cleaned and inspected Social impacts mitigation Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Lack of workers awareness and Contractor and workers to sign the code of Contractor, ESSO $1,600 knowledge on social safeguard conduct, and ensure workers respected and UNOPS issues on gender, SEA/SH, GM. adhere to the code of conduct. Conduct regular awareness sessions on site in SEA/SH prevention. GM system is in place to handle any issue on SEA/SH. GM system for all workers including providing a complaint box and complaint means. Child Labor All workers should be more than 18 years old. Contractor, ESSO 100$ Verifying age of workers by checking IDs and and UNOPS official documents. Ensure a worker log is available, and all workers are registered. Visual impacts Ensure proper waste management and good Contractor, ESSO 200$ housekeeping is kept and UNOPS Ensure all construction materials are stored properly and away from the public Inadequate stakeholder engagement Ensure according to the ESMP and SEP Contractor, ESSO 300$ continuous stakeholder engagement during and UNOPS implementation. Submit periodic reports on stakeholder engagement Adherence to the implementation of GM requirements and GM. GM not working as intended Increase sensitization of the GM among the Contractor, ESSO 300$ communities and UNOPS Review the functionality of access points. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Ensure regular reports on the complaints submitted to see how they are resolved or otherwise and the period it takes to address these complaints Public Health: Contractor, ESSO BoQ Items Access to a public working site. • Installing sturdy fencing or barriers and UNOPS Impacts: around the entire construction site Public Exposure to high-risk perimeter, clearly marked with warning activities (Lifting, Excavation,) signs. Water cuts • Controlling access points with locked gates, allowing entry only for authorized personnel. • Monitoring the perimeter, deter unauthorized entry, and enforce safety regulations. • Using temporary barriers, netting, or scaffolding to isolate high-risk activities, such as lifting operations, excavation, and demolition if needed. • Placing prominent warning signs and flashing lights around high-risk zones to alert the public. • Establishing designated pedestrian pathways that are clearly marked and separated from construction areas. • Ensure lifting area has a buffer zone where workers and pedestrians are not allowed to stand underneath • Ensure lifted loads are properly fixed • Wear head helmets and safety boots. Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Ensure the presence of ramps, wide pathways, Contractor, ESSO and 300$ Improper access for women and UNOPS and smooth surfaces for wheelchair access. disabilities people. -Provide accessible restrooms, changing rooms, and seating areas for spectators with disabilities. -Include separate and secure changing areas and restrooms for women Operation and maintenance • Machinery improper use, or • Conducting risk assessment for existing Contractor, ESSO and 450$ inadequate maintenance. hazards. UNOPS • Poor-quality spare parts or • Contractor should hire competent materials can lead to reduced workers. equipment performance or • Safety induction should be provided for breakdowns. all workers. • Injuries to employees due to • Workers should have proper PPE such as improper procedures, gloves, safety boots, helmets, etc. equipment malfunctions, or • Contractor to provide training on hazardous environments. maintenance and on environment and • Workers may lack the social and OHS risks to club necessary skills or administration knowledge for safe • Communication procedure should be operation and maintenance. clear and all workers know how to report • Leaks, emissions, or waste hazards. from improper maintenance • Workers should get safety awareness can cause harm. about handling, disposal material, and their daily activities. • Safety inspection conducted weekly. • Project site should have a competent supervisor. • Follow same measures provided in construction phase for relevant risks 7- Monitoring Plan The Environmental and Social Monitoring Plan aims at ensuring effective and timely implementation of environmental and social mitigation measures. The monitoring plan includes all sensitive environmental and social parameters; should be performed by well trained personnel; within a predefined timeline; and by utilizing available management resources and systems. ESSO should report on the environmental and social aspects. Hence the subproject lifetime period is short, so the environmental and social status report is expected to be submitted at start, middle and the end of the subproject implementation time period. However, if there are any topical issues resident engineers should report immediately to the UNOPS project manager and health and safety specialist. The environmental and social reports should be supported with photos and any other supportive documents and records. UNOPS also will receive information via GM communication channels, if there are any deviations on the activities and if any harm to environment and people occurs. So, actions will be taken according to the process set for handling and resolving complaints. «Environmental protection» section will be included in regular progress reports prepared by technical supervision engineers. The section should contain compressed information and briefly describe monitoring activities as well as any arising issues and the ways to address them. The Monitoring Plan shall include: Regular Monitoring: • Conduct regular environmental and social monitoring to track the effectiveness of mitigation measures. • Monitor key indicators such as air quality, noise levels, water quality, and community feedback. • Reporting: • Prepare regular reports on environmental and social performance. • Share monitoring results and reports with stakeholders, including local communities and authorities. • Continuous Improvement: • Review and update the mitigation plan based on monitoring results and stakeholder feedback. Table 6: Monitoring Plan Risks and monitored Measurements (incl. methods & equipment) Frequency Implementation aspects and indicators responsibility Community/Social- Health and Safety Public safety during the Method: Daily Contractor, ESSO UNOPS rehabilitation work. Visual observation and photographic documentation of safety measures. Visual observation for installing of warning signs, barricading of working area with safety tapes and fencing/barricades to prevent unauthorized access of public to the working site including worker’s entrance. Indicator: Number of grievances, number of recorded complaints. Number of incidents related to public safety. The risk of employing Method: Weekly during site UNOPS ESSO and TPM children for work Site inspection, checking and documentation inspection and activities. of contractor employee records and regularly by TPM checking/verifying age documents. Indicator: Number of occurred cases of employing workers under 18 years old during the regular inspection. External stakeholder Highlights, including formal and informal Monthly Contractor, ESSO UNOPS engagement: meetings, and information disclosure and dissemination—to include a breakdown of women and men consulted and themes coming from various stakeholder groups, including vulnerable groups (e.g., disabled elderly, children, etc.). Indicators: Number of engagement sessions Number of persons per session (gender disaggregated) External stakeholder Method: Monthly Contractor, ESSO, grievances Number of grievances and date submitted, UNOPS and TPM action(s) taken and date(s), resolution (if any) and date, and follow-up yet to be taken grievances listed should include those received since the preceding report and those that were unresolved at the time of that report. Grievance data should be gender disaggregated. Indicators: Number of Grievance / complaints received Low aesthetic value of Method: Monthly Contractor, ESSO UNOPS landscape such as Site inspection and documentation of general accumulation of waste landscape. and debris in the site. Indicators: Number of reported complaints related to landscape Presence of waste at undesignated zones GBV and SEA issues Indicators: Monthly Contractor, ESSO UNOPS Number of reported and registered cases of and TPM SEA/SH through project GM Number of reported cases of contractor noncompliance to PSEA/SH obligations in work sites Indicator Number training/sensitization sessions held with workers and the community Poor coordination, Method: Daily Contractor ESSO UNOPS planning and sequencing Inspection and photographic documentation. of work could lead to The contractor and UNOPS engineers should breakage of underground ensure that the site supervisor shall submit daily pipes (electric power report on the movement of workers, approved cables,) and trained workers in place and conduct monitoring to ensure Permit to Work PTW and TBT applied and workers to be well informed about risks, mitigation measures and OHS requirements before commencing any work. Indicators: Number of grievances Number of electric power cables inspections. Number of reports received Number of permit to work General Environmental Impacts Air emissions and noise Method: Daily Contractor, ESSO UNOPS generation during work Visual observation and photographic Monthly for implementation from documentation of equipment induced dust maintenance equipment/transportatio clouds during work activities. Maintenance n trucks, excavation records for equipment. work etc Indicator: Number of complaints regarding noise and air emissions visible dust emissions Number of maintenance works performed. Soil contamination Method: Daily Contractor, ESSO UNOPS Visual inspection on soil, / spill inspection and facilities Indicator: Administration. - Presence of spills - Change in soil color - Presence of chemicals \ stored directly on the ground Waste generation, proper Method: Daily Contractor, ESSO UNOPS disposal and disposal of Inspection and photographic documentation. work’s debris and waste Indicators: materials. Presence of waste at undesignated zones Presence of pests and flies Presence of waste receipts Environmental incidents Method: Daily Contractor, ESSO UNOPS and near misses Records of environmental incidents and high potential near misses and how they have been addressed, how they have been reported, incidents review, and lessons learned. Monitoring working in good weather conditions. Indicators: Number of environmental near misses and causes Occupational Health and Safety Lifting Operations and Method: Daily Contractor, ESSO UNOPS falling loads Visual inspection to ensure that all lifting activities in the work site are executed safely and as per the standard lifting safety rules. Indicator: Number of injured workers, cause of injury and the specific activity required PPE worker adherence. Indicator: number of times falling loads occurred and number of injuries from falling loads if any Electricity Work Method: Daily Contractor, ESSO UNOPS Visual inspection to ensure that all electricity safety rules are implemented, followed and communicated. Ensure that only skilled workers are authorized to perform any electrical operations. Indicator: Number of injured workers and the specific activity required PPE worker adherence. Working at Height Method: Daily Contractor, ESSO UNOPS Activities Visual inspection to ensure that all working at height activities are monitored and all safety associated instructions are implemented according to OSH requirements. Indicator: Number of injured workers falling from height Fire Method: Daily Contractor, ESSO UNOPS Visual inspection to ensure that all fire safety rules and practices are implemented by providing the following extinguisher: Powder extinguisher, according to BS EN 3 Parts 7 to 9 and SS EN3 &UL listed. Indicator: Number of injured workers and the specific activity required PPE worker adherence. Number of fire events and causes Presence of fire extinguishers on site Manual Handling Method: Daily Contractor, ESSO UNOPS Visual inspection to ensure that all manual handling activities are performed according to the OSH manual handling safety rules and instructions. Ensure that the implementation of the safety techniques to control the manual handling risk is monitored continuously. Indicator: Number of injured workers and the specific activity required PPE worker adherence. Excavation Method: Daily Contractor, ESSO UNOPS Visual inspection to ensure that all excavation activities are executed safely and all safety rules are implemented. Indicators: Presence of barriers and warning signs at excavation or cable zones to avoid tripping Hazardous substances and Method: Daily Contractor, ESSO UNOPS wastes visual inspection, complaints received/records Indicators: Zero complaint related to working site arrangement and safety, Proper first aid boxes are present Zero incident report related to site waste mismanagement Zero complaint on illegal offsite waste dumping Licenses for educate waste dumping site Designated permitted waste dumping site Zero incidents related to occupational health and safety equipment use Proper PPE and Occupational Health facilities Number of training sessions on occupational Health equipment and working site safety measures Records of environmental incidents and high potential near misses and how they have been addressed, how they have been reported, incidents Work related accidents Method: Daily Contractor, ESSO UNOPS and injuries. inspections and documentations and TPM Indicators: number of injured worker and activity leading to injury Poor onsite Method: Weekly during site UNOPS ESSO and TPM housekeeping, toilet and Site inspection. inspection and water supply, leading to Indicators: regularly by TPM illness and disease. presence of pests, domestic waste located outside designated bins, use of soap and sanitizer not observed Safety Method Daily Contractor, ESSO UNOPS Hours worked, recordable incidents and corresponding Root Cause Analysis (lost time incidents, medical treatment cases, first aid cases, high potential near misses, remedial and preventive measures required (for example, revised job safety analysis, new or different equipment, manual handling and skills training etc. Indicators: Number of health and safety cases and number of injuries and number of non-compliances with labor working hours etc. Complaints. Method: weekly Contractor, ESSO UNOPS GM reports Indicators: Number of GM Reports and number of solved issues. Method Daily Contractor, ESSO UNOPS Number of electric Visual inspection, soil testing, reports inspection power cables on the following: inspections. Conduct thorough soil testing before excavation Number of reports to understand soil properties and potential received instability. Number of permits to Design and implement appropriate slope work stabilization measures, such as retaining walls, soil nailing, or shotcrete. Implement trenching safety procedures, including shoring, sloping, or benching. Provide fall protection equipment and ensure its proper use. Implement traffic control measures to prevent vehicles from entering excavation areas. Thoroughly inspect the foundation during construction to ensure proper placement and reinforcement. Adhere to building codes and industry standards for framing construction. Install adequate bracing to ensure structural stability. Provide fire safety training to all workers. Install roofing materials according to manufacturer specifications and industry standards Indicators: Work undertaken and completed, progress against project schedule, and key work fronts (work areas). Number of daily inspections Number of site incident Number of workers complaint Number of training sessions on occupational Health equipment and working site safety measures Presence of safety measures and tools in place Environmental and Method: Daily Contractor, ESSO UNOPS Sustainability E&S and Visual inspection to check: OHS requirements: Waste Management (Implementing systems for separating waste into categories (e.g., recyclable materials, construction debris, hazardous waste). Providing clearly labeled containers for different waste types. Using a compactor to reduce the volume of waste. Contracting with licensed waste haulers for proper disposal. Dust Control (Using water trucks, mist cannons, or other dust suppression methods.) Personal Protective Equipment (PPE) Site Safety including but not limited to (First aid kits, fire extinguishers safety signage, emergency response plan) Health and Hygiene welfare (Handwashing Facilities, Restrooms, Drinking Water etc.) Indicators: Non-compliance with OHS requirements, national law (legal noncompliance), project commitments and E&S requirements. Number of fire extinguisher in site Number of first aid kits Number of safety inspection Presence of labels on waste and containers E&S/OHS inspections Method: Daily Contractor, ESSO UNOPS and audits: By contractor, engineer, or others, including authorities to include date, inspector or auditor name, sites visited and records reviewed, major findings, and actions taken. Indicators: Presence of suitable PPEs (dust masks, and ear mufflers) Number of workers adhering to proper PPEs Presence of first aid kits on site and trained workers to perform first aid Details of nearest hospital is present on site. Workers: Method: Daily Contractor, ESSO UNOPS Labor log Indicators: Number of workers, indication of origin (expatriate, local, nonlocal nationals), gender, age with evidence that no child labor is involved, and skill level (unskilled, skilled, supervisory, professional, management). Training on E&S issues Method: Weekly Contractor, ESSO UNOPS training reports including dates, number of trainees, and topics. Indicators: number and type of trainings and details provided Footprint management: Monthly Contractor, ESSO UNOPS Method: Identify and protect existing trees, wetlands, and other natural features by incorporating them into the design or adjusting the building's location. Minimize transportation distances and emissions by sourcing materials from nearby suppliers. Employ techniques that reduce energy consumption during construction and operation (e.g., high-performance insulation, solar panels, energy-efficient appliances). Implement a system for separating waste at the source (e.g., recyclables, construction debris, hazardous waste). Use low-flow fixtures on construction trailers and wash stations. Comply with all applicable environmental regulations and standards. Indicators: Details of any work outside boundaries or major off-site impacts caused by ongoing work—to include date, location, impact, and actions taken. Energy Consumption. Number of wastes generated from site. Inspection of Vegetation Cover in site Worker grievances: Method: Monthly Contractor, ESSO UNOPS worker’s GM reports and TPM Indicator: Number of workers grievances and solved grievances and details including occurrence date, grievance, and date submitted; actions taken and dates; resolution (if any) and date; and follow-up yet to be taken grievances listed should include those received since the preceding report and those that were unresolved at the time of that report. Major changes to Method: Monthly Contractor, ESSO, contractor’s Monitor and record contractor’s environmental UNOPS and TPM environmental and and social practices and noncompliance through social practices. visual inspections. Indicator: Presence of activities out of scope Non compliances with safety measures such as presence of PPEs, designated waste zones, no temporary latrines, GM channels are missing etc. Deficiency and Actions taken in response to previous notices of Monthly Contractor, ESSO UNOPS performance deficiency or observations regarding E&S and TPM management performance and/or plans for actions to be taken—these should continue to be reported until UNOPS determines the issue is resolved satisfactorily. Method Hazard Identification and Risk Assessment. Walk-Through Inspections Regularly conduct site walk-throughs to identify potential hazards, unsafe conditions, and non-compliance with safety procedures. Job Hazard Analysis (JHA) analyze specific tasks to identify hazards and develop control measures. Safety Audits Incident Reporting and Investigation Encourage workers to report near misses and potential hazards. Incident Investigation Indicators Number of safety inspection Incident number in site Number of near miss reports Number of Job Safety Analysis JSA reports Safety Audits conducting Number of correction action in site Complaints Handling Method: Monthly Contractor, ESSO UNOPS Complaint register inspection Indicator: Presence of an updated complaints register be kept on site and this will feed into the GM. Details of complaints received will be incorporated into the audits as part of the monitoring process. Number of complaints and solved complaints Operation and maintenance • Machinery Method Daily improper use, or Inspection on reports, training records, visual and before handing inadequate inspections, meeting minutes. over for training to maintenance. Indicators facility management • Poor-quality spare Number of Site Survey parts or materials Number of safety meeting conducting can lead to reduced Number of safety training and awareness equipment conducted performance or breakdowns. • Injuries to employees due to improper procedures, equipment malfunctions, or hazardous environments. • Workers may lack the necessary skills or knowledge for safe operation and maintenance. • Leaks, emissions, or waste from improper maintenance can cause harm. All costs will be under the responsibility of each party including the contractor and will be included in the contract BoQ. Annex 1: GM Complaint and Suggestion Form Yemen Integrated Urban Services ‫المشروع الطارئ للخدمات الحضرية‬ Emergency Project ‫استمارة توثيق ومتابعة شكاوى‬ ‫المتكاملة‬ ‫ع الطارئ للخدمات‬ ‫المستÙ?يدين من ر‬ ‫المشو‬ Sample of GRM ‫ر‬ ‫الحضية المتكاملة‬ ‫نموذج أللية التظلمات والشكاوى‬ Complaint and Suggestion Form "Documenting and Monitoring Complaints Form of Beneficiaries of Yemen Integrated Urban Services Emergency Project " :‫االسم الثالثي للمستÙ?يد‬ Beneficiary Name Tel No. ‫رقم الهاتÙ? للمتابعة‬ :‫رقم البطاقة الشخصية‬ for follow up ID No. :‫العنوان الدائم‬ Permanent Address )‫وحدة‬/‫اسم النشاط المنÙ?Ø° (مركز‬ Name of activity under implementation :‫المحاÙ?ظة‬ :‫المديرية‬ :‫القرية‬ :‫مكان تنÙ?يذ النشاط‬ Governorate District Village Place of activity under implementation ‫أخرى‬ ‫مالية‬ ‫Ù?نية‬ ‫إدارية‬ ‫نوع الشكوى‬ Other Financial Technical Administrative Complaint Type :‫ع الشكوى‬‫موضو‬ Complaint Subject :‫الوضع الحالي‬ Current Situation :‫أسباب المشكلة‬ Reason of the problem :‫توقيع صاحب الشكوى‬ :‫التاريخ‬ Complainant Signature Date UNOPS/Sana’a – Tel: 01 504914/915 - SMS:739888388 Email: ..:‫الت يجب أن يقدم لها الشكوى‬ ‫ الجهة ي‬- ........................................................................................ GRM.yemen@unops.org The entity which the complaint should be forwarded to: .......................................................................................................:‫Ù? جدية الشكوى‬ ‫ر‬ ‫الرأي ي‬- Opinion on the seriousness of the complaint .........................................................................................................: ‫الجهة المحول لها الشكوى‬- The complaint transferred to ...........................................................................................:‫Ù? الشكوى‬ ‫ر‬ ‫ المدة الزمنية الالزمة للبت ي‬- Time required for response ..................................................................................:‫رض المستÙ?يد عن االستجابة لحل شكواه‬ ‫مدى ر‬- Satisfaction of beneficiary in responding to his/her complaint : ‫اإلجراءات المتخذة‬ Action taken :‫التاريخ‬ :‫ما ترتب عليها من نتائج‬ Date The results of the action taken ................................................ :‫اسم مستلم الشكوى ووظيÙ?ته‬ Name of person received the complaint and his/her position Signature /‫توقيع الموظÙ? المختص‬ .................................. : Date ‫التاري خ‬ Annex 2 Consultation Questionnaires (Samples) – Available upon request Annex 3 Contractor responsibilities UNOPS will require contractors to meet the following Environmental, Social (including labor), Health, and Safety and Social – thereafter called ESHS requirements. The ESHS requirements include the following sections: â—? Contractor Environmental and Social Management Plan (C-ESMP) â—? ESHS Training â—? Activity risk assessment planning â—? COVID-19 â—? Road safety and Traffic Safety â—? Emergency Preparedness and Response â—? Stakeholder Engagement â—? Project GBV/SEA/SH Plan â—? Rehabilitation Site Management â—? Occupational Health and Safety (OHS) â—? Code of Conduct â—? Contractor Environmental and Social Reporting 1.Contractor Environmental and Social Management Plan (C-ESMP) The Contractor must: â—? Prepare and submit to UNOPS for approval a Contractor Environmental and Social and Social Management Plan (C-ESMP). â—? Include in the C-ESMP a detailed explanation of how the Contractor’s performance will meet the ESHS requirements. â—? Ensure that sufficient funds are budgeted to meet the ESHS requirements, UNOPS minimum HSE requirements and that sufficient capacity is in place to oversee, monitor and report on C-ESMP performance. â—? Put in place controls and procedures to manage their ESHS performance. â—? Get prior written approval from UNOPS Engineers before starting rehabilitation activities. 2 ESHS training The Contractor must: â—? Determine ESHS training needs in collaboration with UNOPS. â—? Maintain records of all ESHS training, orientation, and induction. â—? Ensure that service providers, as well as contracted and subcontracted labour, are trained adequately before assignments begin. â—? Submit a timeframe for the training frequencies. 3 Activity risk assessment planning â—? Hazard identification and risk control is a requirement of this plan. The hazard identification and risk assessment will be an ongoing process throughout the life of the Project. â—? The Contractor will receive a detailed Risk Assessments form HS05 during the tender phase. â—? The workforce shall be briefed on the contents of appropriate risk assessment prior to works commencing; briefings are formally recorded using form HS06. â—? The risk assessment will be amended as necessary to ensure that the works progress in a safe manner. â—? The risk assessment will identify the risk of chemical substances, chemical storage, chemical waste disposal and the mitigation measures that contractor will comply with. 4 COVID-19 In the context of the COVID-19 pandemic, the Contractor shall develop and implement measures to prevent or minimise the spread of COVID-19, and develop procedures indicating what should be done if a worker gets sick. 5 Road safety and traffic safety The Contractor shall ensure traffic safety by all Project personnel during displacement to and from the workplace, and during the operation of Project equipment on private or public roads. The Contractor shall adopt best transport safety practices across all aspects of Project operations with the goal of preventing traffic accidents and minimizing injuries suffered by Project personnel and the public, including: â—? Emphasizing safety aspects among drivers. â—? Improving driving skills and requiring licensing of drivers. â—? Instituting defensive driving training for all drivers prior to starting their job. â—? Adopting limits for trip duration and arranging driver rosters to avoid overtiredness. â—? Avoiding dangerous routes and times of day to reduce the risk of accidents. â—? Requiring that drivers and co-passengers wear seatbelts, and duly sanction defaulters. â—? Regularly maintaining vehicles and using manufacturer approved parts to minimize potentially serious accidents caused by equipment malfunction or premature failure. 6 Emergency preparedness and response Contractor to establish and maintain an emergency preparedness and response system to cover: â—? The contingencies that could affect personnel and facilities of the Project â—? The need to protect the health and safety of Project workers â—? The need to protect the health and safety of the affected communities The emergency preparedness and response system shall include: â—? Identification of the emergency scenarios â—? Specific emergency response procedures â—? Training of emergency response teams (drill) â—? Emergency contacts and communication systems/protocols (including communication with affected communities when necessary) â—? Procedures for interaction with government authorities â—? Permanently stationed emergency equipment and facilities (e.g., first aid stations, firefighting equipment, spill response equipment, personal protection equipment for the emergency first aider) â—? Protocols for the use of the emergency equipment and facilities â—? Clear identification of evacuation routes and muster points â—? Emergency drills and their frequency â—? Decontamination procedures and means to proceed with urgent remedial measures to contain, limit and reduce pollution within the physical boundaries of the Project property and assets to the extent possible An emergency plan and procedures including the emergency contact numbers shall be available on all notice and information boards all over the Project work areas. 7 Stakeholder engagement UNOPS will undertake a process of stakeholder engagement with representative persons and communities directly affected by the activities it undertakes, including if necessary, the public disclosure of its C-ESMP. The Contractor shall also maintain throughout the Project good relations with local communities and will give these communities prior notice of plans and schedules as they might affect local people. A detailed Stakeholders Engagement Plan (SEP) has been issued and communicated to all stakeholders. 8 Labor conditions The Contractor must: â—? Implement the measures and commitments defined in the Project’s Labour Management Procedures (LMP). â—? Provide all workers with terms and conditions that comply with the National Labour Law, and applicable International Labour Organisation conventions on workplace conditions. 9 Protection from sexual exploitation and abuse The Contractor must: â—? Provide repeated training and awareness raising to the workforce about refraining from unacceptable conduct toward local community members, specifically women and children. â—? Inform workers about national laws that make sexual harassment and gender-based violence a punishable offence which is prosecuted. â—? Prohibit its employees from exchanging any money, goods, services, or other things of value, for sexual favors or activities, or from engaging in any sexual activities that are exploitative or degrading to any person. â—? Develop a system to capture gender-based violence, sexual exploitation and workplace sexual harassment related complaints/issues. â—? Adopt a policy to cooperate with law enforcement agencies in investigating complaints about gender-based violence. 10 Protection from child labor The Contractor must: â—? Verify that workers are older than 18 when hiring. â—? Exclude all persons under the age of 18. â—? Review and retain copies of verifiable documentation concerning the age of workers. â—? The table below sets out all E&S commitments that are to be fulfilled by the Contractor supported by UNOPS during the construction activities.