World Bank Group Country Opinion Survey 2017: Senegal
FY 2017 Senegal Country Opinion Survey Report
THE WORLD BANK GROUP
Public Opinion Research Group
1 November 2017
World Bank Group Country Opinion Survey 2017: Senegal
Acknowledgements
The Senegal Country Opinion Survey is part of the County Opinion Survey Program series of the
World Bank Group. This report was prepared by the Public Opinion Research Group (PORG),
led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jing
Guo, and Jessica Cameron oversaw design, reporting, and analysis. Calita Woods, Dania
Mendoza, and Noreen Wambui provided data support. PORG acknowledges the significant
contribution from the Senegal country team and the local fielding agency Synchronix. In
particular, PORG is grateful for the support from Mademba Ndiaye (Senior Communications
Officer) who coordinated the survey related activities from Dakar, Senegal.
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World Bank Group Country Opinion Survey 2017: Senegal
Table of Contents
I. Objectives ...................................................................................3
II. Methodology ...............................................................................3
III. Demographics of the Sample.......................................................4
IV. General Issues Facing Senegal .....................................................8
V. Overall Attitudes toward the World Bank Group .......................13
VI. Sectoral Effectiveness................................................................18
VII. How the World Bank Group Operates .......................................22
VIII. World Bank Group’s Knowledge and Instruments .....................27
IX. The Future Role of the World Bank Group in Senegal ...............30
X. Communication and Outreach ..................................................32
XI. Appendices ................................................................................34
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World Bank Group Country Opinion Survey 2017: Senegal
I. Objectives
This survey was designed to assist the World Bank Group (WBG) in gaining a better
understanding of how stakeholders in Senegal perceive the WBG. The survey explored:
▪ General Issues Facing Senegal
▪ Overall Attitudes toward the World Bank Group
▪ World Bank Group’s Effectiveness and Results
▪ The World Bank Group’s Knowledge Work and Activities
▪ Working with the World Bank Group
▪ The Future Role of the World Bank Group in Senegal
▪ Communication and Information Sharing
▪ Background Information
II. Methodology
From May to June 2017, 700 stakeholders of the WBG in Senegal were invited to provide their
opinions on the WBG’s work in the country by participating in a Country Opinion Survey.
Participants were drawn from the Office of the President, Prime Minister; office of a minister;
office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project
Management Units (PMUs) overseeing implementation of WBG projects; consultants/
contractors working on WBG-supported projects/programs; local governments; bilateral and
multilateral agencies; private sector organizations; private foundations; the financial sector/
private banks; NGOs and community based organizations; the media; independent government
institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think
tanks; the judiciary branch; and other organizations.
A total of 446 stakeholders participated in the survey (64% response rate). Respondents
completed the questionnaires with a representative from an independent fielding company, or
received and returned the questionnaires via courier or email.
Every country that engages in the Country Opinion Survey (COS) must include specific indicator
questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard.
These questions are identified throughout the survey report.
The results in this year’s Country Survey were compared to those in the Country Survey
conducted in FY’14 (response rate was 10%, N=269). Data were weighted to reach the same
stakeholder composition in two years, which allows for year comparisons. Stakeholder groups
which were not present in both fiscal years were not included in the comparison. Respondents
who belonged to the “other” stakeholder category were not included either. As a result, mean
ratings, percentages of respondents, and the total number of respondents in both years are
slightly different from those of the original data reported in the FY’14 COS report and the non-
weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder
breakdown and year comparison results, please refer to Appendix E (page 70).
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World Bank Group Country Opinion Survey 2017: Senegal
III. Demographics of the Sample
Current Position
▪ For further analyses, respondents from the Office of the President/Prime Minister were
combined with respondents from the office of a minister; respondents from the financial
sector/private banks were combined with those from private sector organizations;
respondents from NGOs/community based organizations, youth groups, trade unions,
faith-based groups, and private foundations were combined in the “CSO” category.
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World Bank Group Country Opinion Survey 2017: Senegal
III. Demographics of the Sample (continued)
Area of Primary Specialization
5
World Bank Group Country Opinion Survey 2017: Senegal
III. Demographics of the Sample (continued)
Geographic Locations
▪ Geographic location comparisons can be found in Appendix C (page 63).
Exposure to Agencies within the World Bank Group
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World Bank Group Country Opinion Survey 2017: Senegal
III. Demographics of the Sample (continued)
Familiarity with the World Bank Group
▪ Year comparison: Respondents in this year’s Country Survey and the FY’14 Country
Survey had statistically similar levels of familiarity with the WBG (weighted mean in
FY’17 = 5.3; weighted mean in FY’14 = 5.0)1.
▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated
with their ratings of the WBG’s overall effectiveness in Senegal, and significantly,
moderately correlated with their ratings of the extent to which the WBG plays a relevant
role in development in Senegal, and the extent to which the WBG contributes to the
country’s development results.
1
Please refer to Appendix E (page 70) for more details on weighting. The means in the chart were calculated based
on un-weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
IV. General Issues Facing Senegal
Headed in the Right Direction2
▪ Year comparison: This year’s respondents were significantly more likely to believe that
Senegal is headed in the wrong direction compared to respondents in the FY’14 Country
Survey.
▪ Stakeholder groups: In this year’s Country Survey, respondents from independent
government institutions were significantly more likely to indicate that Senegal is headed
in the right direction, while respondents from the judiciary branch were significantly less
positive about the prospect of Senegal.
2
Percentages presented in the chart were calculated based on weighted data from FY’17 and FY’14.
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World Bank Group Country Opinion Survey 2017: Senegal
IV. General Issues Facing Senegal (continued)
Development Priority
▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that
the most important development priorities in Senegal were “public sector governance/
reform” (37%) and “education” (35%).
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World Bank Group Country Opinion Survey 2017: Senegal
IV. General Issues Facing Senegal (continued)
Factors Contributing to “Shared Prosperity”
▪ Year comparison: In the previous FY’14 Country Survey, respondents indicated that
shared prosperity in Senegal can be best achieved through “better employment
opportunities for young people” (30%), “education and training that better ensure job
opportunity” (26%), and “better entrepreneurial opportunities” (25%).
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World Bank Group Country Opinion Survey 2017: Senegal
IV. General Issues Facing Senegal (continued)
Gap between the Rich and the Poor
Global Climate Change
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World Bank Group Country Opinion Survey 2017: Senegal
IV. General Issues Facing Senegal (continued)
Early Childhood Development
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World Bank Group Country Opinion Survey 2017: Senegal
V. Overall Attitudes toward the World Bank Group
As noted in the “Methodology” section, the indicator questions referred to throughout the survey
report are questions that are asked in every country that engages in the Country Opinion Survey.
These will be aggregated for the World Bank Group’s annual Corporate Scorecard.
The World Bank Group’s Overall Effectiveness3 (Indicator Question)
Achieving Development Results (Indicator Question)
3
Means presented in the charts on this page were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
V. Overall Attitudes toward the World Bank Group (continued)
WBG Staff Preparedness4
The World Bank and the IFC Working Together
▪ Only those stakeholders who responded “Yes” to the question “Do your projects involve
both the World Bank and the IFC?” provided their views on the working relationship
between the World Bank and the IFC.
4
Means presented in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
V. Overall Attitudes toward the World Bank Group (continued)
Overall Ratings for Indicator Questions by Stakeholder Groups
▪ Stakeholder groups: Respondents from independent government institutions had the
highest mean ratings for the aggregated responses to the twenty-six COS indicator
questions, whereas respondents from the judiciary branch had significantly lower mean
ratings. Responses for individual indicator questions by stakeholder groups can be found
in Appendix B (see page 46).
▪ Collaboration: Respondents who collaborate with the WBG had significantly higher
mean ratings for the aggregated responses to the twenty-six COS indicator questions
(mean rating = 6.6) compared to respondents who do not collaborate with the WBG
(mean rating = 5.9). Responses for individual indicator questions by exposure to the
WBG can be found in Appendix F (page 74).
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World Bank Group Country Opinion Survey 2017: Senegal
V. Overall Attitudes toward the World Bank Group (continued)
Greatest Value
▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that
the WBG’s greatest values to Senegal were its “financial resources” (55%) and “capacity
development” (38%).
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World Bank Group Country Opinion Survey 2017: Senegal
V. Overall Attitudes toward the World Bank Group (continued)
Greatest Weakness
▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that
the WBG’s greatest weaknesses in its work in Senegal were “staff too inaccessible”
(19%), “too influenced by developed countries” (19%), and “not aligned with country
priorities” (18%).
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World Bank Group Country Opinion Survey 2017: Senegal
VI. Sectoral Effectiveness
Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5
5
Means presented in this chart were calculated based on weighted data. See Appendix E for details.
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World Bank Group Country Opinion Survey 2017: Senegal
VI. Sectoral Effectiveness (continued)
Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6
6
Note in the Appendix on the sectoral effectiveness (Appendix A, page 40) that primarily informed stakeholders
responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the
WBG’s work in certain development areas.
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World Bank Group Country Opinion Survey 2017: Senegal
VI. Sectoral Effectiveness (continued)
Drivers of Effectiveness
To determine the key drivers of respondents’ ratings of the World Bank Group’s overall
effectiveness and ratings of its ability to help achieve development results in Senegal, bivariate
correlational analyses were conducted using respondents’ ratings of the twenty-three specific
areas of effectiveness.
Correlational analyses, however, are not able to tell us exactly what is causing respondents’
ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve
development results. Rather, these analyses tell us that as ratings of effectiveness in one area
increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of
effectiveness in one area increase, ratings of the WBG’s ability to help achieve development
results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one
specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness
or perceptions of the WBG’s ability to help achieve development results.
▪ Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment
correlations were determined to be the most closely related to perceptions of the WBG’s
overall effectiveness, suggesting that ratings of effectiveness in those specific areas are
drivers of perceptions of the WBG’s overall effectiveness in Senegal. The areas
determined to be key drivers from these analyses were:
➢ The WBG’s effectiveness at equality of opportunity;
➢ The WBG’s effectiveness at poverty reduction; and
➢ The WBG’s effectiveness at education.
▪ Achieving Development Results: Those specific areas with the highest Pearson Product-
Moment correlations were determined to be the most closely related to perceptions of the
WBG’s ability to help achieve development results in Senegal, suggesting that ratings of
effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to
help achieve development results. The area determined to be key driver from these
analyses was:
➢ The WBG’s effectiveness at judiciary reform;
➢ The WBG’s effectiveness at poverty reduction; and
➢ The WBG’s effectiveness at economic growth.
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World Bank Group Country Opinion Survey 2017: Senegal
VI. Sectoral Effectiveness (continued)
Helping the Poorest
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World Bank Group Country Opinion Survey 2017: Senegal
VII. How the World Bank Group Operates
The World Bank Group’s Work in Senegal: Year Comparison7
The World Bank Group’s Work in Senegal: Collaboration
7
Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
VII. How the World Bank Group Operates (continued)
Overall Perceptions: Year Comparison8
8
Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
VII. How the World Bank Group Operates (continued)
Overall Perceptions: Collaboration
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World Bank Group Country Opinion Survey 2017: Senegal
VII. How the World Bank Group Operates (continued)
The WBG as an Effective Development Partner: Year Comparison9
9
Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
VII. How the World Bank Group Operates (continued)
The WBG as an Effective Development Partner: Collaboration
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World Bank Group Country Opinion Survey 2017: Senegal
VIII. World Bank Group’s Knowledge and Instruments
Meeting Senegal’s Knowledge Needs10 (Indicator Question)
Contribution of the WBG’s Knowledge Work and Activities (Indicator Question)
Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question)
10
Means in the charts on this page were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
VIII. World Bank Group’s Knowledge and Instruments (continued)
Qualities of the WBG’s Knowledge Work and Activities11
11
Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
VIII. World Bank Group’s Knowledge and Instruments (continued)
Meeting Senegal’s Needs for Financial Instruments12 (Indicator Question)
12
Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2017: Senegal
IX. The Future Role of the World Bank Group in Senegal
Making the World Bank Group of Greater Value
▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that
the WBG should “reach out more to groups outside of Government” (32%) to make itself
of greater value in Senegal.
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World Bank Group Country Opinion Survey 2017: Senegal
IX. The Future Role of the WBG in Senegal (continued)
Importance of the World Bank Group’s Support in Sectoral Areas
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World Bank Group Country Opinion Survey 2017: Senegal
X. Communication and Outreach
Note: When considering the World Bank Group’s future outreach with key constituencies, please
see Appendix B (page 46) for all responses by stakeholder groups.
General Information Sources
▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that
they got most of their information about economic and social development issues in
Senegal from “Internet” (60%) and “local newspapers” (52%).
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World Bank Group Country Opinion Survey 2017: Senegal
X. Communication and Outreach (continued)
Preferred Information Sources
▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that
they would prefer to receive information from the WBG through its “e-Newsletters”
(43%), “seminars/workshops/conferences” (37%), and “direct contact with the WBG”
(32%).
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World Bank Group Country Opinion Survey 2017: Senegal
XI. Appendices
A. Responses to All Questions across All Respondents...................... 35
B. Responses to All Questions by Stakeholder Groups ...................... 46
C. Responses to Indicator Questions by Geographic Location........... 63
D. Responses to Selected Questions by Level of Collaboration with the
World Bank Group ........................................................................ 65
E. Responses to Selected Questions by Year..................................... 70
F. Indicator Questions as a Function of Exposure to the WBG .......... 74
G. WBG Country Opinion Survey FY17 – Senegal Questionnaire ..... 75
Senegal
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World Bank Group Country Opinion Survey 2017: Senegal
Appendix A: Responses to All Questions across All Respondents (N=446)
All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of
respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard
deviation of this mean (SD). Indicator questions are noted with an asterisk (*).
A. General Issues Facing Senegal
Percentage of Respondents
1. In general would you say that Senegal is headed in ... ? (N=438)
The right direction 65.8%
The wrong direction 17.4%
Not sure 16.9%
2. Listed below are a number of development priorities in Senegal.
Please identify which of the following you consider the most important Percentage of Respondents
development priorities in Senegal? (Choose no more than THREE) (Responses Combined; N=431)
Education 42.7%
Agriculture and rural development 36.0%
Public sector governance/reform (i.e., government effectiveness, public financial
35.5%
management, public expenditure, fiscal system reform)
Job creation/employment 26.2%
Health 23.2%
Private sector development 18.6%
Food security 14.2%
Energy 12.5%
Social protection (e.g., pensions, targeted social assistance) 11.4%
Poverty reduction 11.1%
Transport (e.g., roads, bridges, transportation) 9.7%
Anti corruption 8.4%
Water and sanitation 7.7%
Natural resource management (renewable and non-renewable) 6.0%
Economic growth 5.3%
Judiciary reform 4.4%
Crime and violence 3.0%
Gender equity 3.0%
Information and communications technology 3.0%
Climate change (e.g., mitigation, adaptation) 2.8%
Equality of opportunity (i.e., social inclusion) 2.6%
Global/regional integration 2.3%
Urban development 2.1%
Pollution 1.2%
Trade and exports 0.9%
Groundnut industry reform 0.7%
Disaster risk management 0.5%
Financial markets 0.0%
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World Bank Group Country Opinion Survey 2017: Senegal
A. General Issues Facing Senegal (continued)
3. The World Bank Group’s “Shared Prosperity” goal captures two key elements,
economic growth and equity. It will seek to foster income growth among the
bottom 40 percent of a country’s population. Improvement in the Shared
Prosperity Indicator requires growth and well-being of the less well-off.
When thinking about the idea of “shared prosperity” in your country, which
of the following TWO best illustrate how this would be achieved in Senegal? Percentage of Respondents
(Choose no more than TWO) (Responses Combined; N=432)
Greater access to health and nutrition for citizens 38.2%
Education and training that better ensure job opportunity 33.3%
Consistent economic growth 25.2%
Better entrepreneurial opportunities (i.e., to start small and medium sized
21.3%
businesses)
Better opportunity for the poor who live in rural areas 19.0%
Better employment opportunities for young people 14.1%
Better quality public services 10.2%
A growing middle class 7.9%
Greater access to micro-finance for the poor 7.6%
Greater voice and participation for citizens to help ensure greater accountability 6.3%
More reliable social safety net 6.0%
Better employment opportunities for women 3.0%
Better opportunity for the poor who live in urban areas 2.5%
Other 1.6%
4. Do you think the gap between the rich and the poor is a very big problem, a
moderately big problem, a small problem or not a problem at all in Senegal? Percentage of Respondents
(Select only ONE response) (N=446)
A very big problem 54.0%
A moderately big problem 35.9%
A small problem 4.5%
Not a problem at all 2.9%
Don't know 2.7%
5. In your view, is climate change a very serious problem, somewhat serious,
not too serious, or not a problem in your country? (Select only ONE Percentage of Respondents
response) (N=446)
A very serious problem 78.5%
A somewhat serious problem 18.2%
Not too serious problem 1.6%
Not a problem 0.9%
Don't know 0.9%
6. In your view, is early childhood development (i.e. nutrition, growth, care, and
education) a very important, moderately important, slightly important, or
not an important development priority in Senegal? (Select only ONE Percentage of Respondents
response) (N=445)
A very important development priority 77.8%
A moderately important development priority 16.2%
A slightly important development priority 4.7%
Not an important development priority 0.7%
Don't know 0.7%
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World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group
Familiarity N DK Mean SD
1. How familiar are you with the work of the World Bank Group in Senegal?
441 0 5.29 2.47
(1-Not familiar at all, 10-Extremely familiar)
Effectiveness* N DK Mean SD
2. Overall, please rate your impression of the World Bank Group’s effectiveness
361 83 5.97 2.26
in Senegal. (1-Not effective at all, 10-Very effective)
Staff Preparedness N DK Mean SD
3. To what extent do you believe the World Bank Group’s staff is well prepared
(e.g., skills and knowledge) to help Senegal solve its most complicated 319 122 6.63 2.22
development challenges? (1-To no degree at all, 10-To a very significant degree)
4. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=425)
activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest
is of second greatest value in Senegal? Value Value Combined
Financial resources 28.9% 17.7% 46.6%
Capacity development related to World Bank Group supported
24.5% 12.9% 37.4%
projects
Policy advice, studies, analyses 15.5% 12.9% 28.4%
Implementation support 7.3% 16.9% 24.2%
Mobilizing third party financial resources 5.4% 11.2% 16.6%
Data and statistics 5.6% 8.8% 14.5%
Promoting knowledge sharing 2.4% 8.4% 10.7%
Bringing together different groups of stakeholders 4.7% 4.3% 9.0%
Technical assistance 2.6% 3.8% 6.4%
Donor coordination 2.4% 2.4% 4.7%
Other 0.7% 0.7% 1.4%
5. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents
WEAKNESSES in its work in Senegal? (Choose no more than TWO) (Responses Combined; N=441)
World Bank Group’s processes too complex 32.0%
Too influenced by developed countries 20.2%
World Bank Group’s processes too slow (e.g., too bureaucratic in its operational
19.0%
policies and procedures)
Not willing to honestly criticize policies and reform efforts in the country 16.3%
Not enough public disclosure of its work 15.0%
Not adequately sensitive to political/social realities in Senegal 13.2%
Not collaborating enough with stakeholders outside the Government 12.9%
Don’t know 12.7%
Not aligned with country priorities 8.2%
Staff too inaccessible 7.3%
Its advice and strategies do not lend themselves to practical problem solving 4.1%
Not aligned with other donors’ work 3.6%
Arrogant in its approach 3.2%
Not exploring alternative policy options 2.9%
Other 1.6%
Not client focused 0.9%
The credibility of its knowledge/data 0.7%
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World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
6. To what extent do you believe that the World Bank Group’s work and suppor t Percentage of Respondents
help the poorest in Senegal? (Select only ONE response) (N=439)
To a fully sufficient degree 8.0%
To a somewhat sufficient degree 37.1%
To a somewhat insufficient degree 26.0%
To a very insufficient degree 15.7%
Don’t know 13.2%
To what extent do you agree with the following statements about the World Level of Agreement
Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD
7. Overall the World Bank Group currently plays a relevant role in
377 64 6.26 2.50
development in Senegal*
8. The World Bank Group’s work is aligned with what I consider the
347 93 5.89 2.46
development priorities for Senegal*
To what extent is the World Bank Group an effective development partner in Degree
Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very
significant degree) N DK Mean SD
9. Responsiveness to needs* 285 154 5.41 2.10
10. Flexibility (in terms of the institution’s products and services)* 264 167 4.86 2.04
11. Flexibility (in terms of changing country circumstances)* 236 193 5.13 2.10
12. Being inclusive* 178 248 6.16 2.24
13. Openness (sharing data and other information)* 293 137 6.49 2.20
14. Collaboration with the Government* 339 97 7.58 1.95
15. The speed in which it gets things accomplished on the ground* 277 161 5.95 2.18
16. Helping to bring discipline/effective supervision to implementation of
304 130 7.13 2.01
investment projects*
17. Collaboration with civil society* 275 154 5.88 2.29
18. Staff accessibility* 289 146 5.29 2.53
19. Collaboration with other donors and development partners* 241 193 6.69 2.15
20. Collaboration with the private sector* 222 211 5.93 2.43
21. Straightforwardness and honesty* 233 197 6.75 2.39
22. Treating clients and stakeholders in Senegal with respect* 272 163 7.01 2.11
23. Being a long-term partner* 324 118 7.73 2.09
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World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results
1. In your opinion, how IMPORTANT is it for the World Bank Group to be Effectiveness
involved in the following areas of development in Senegal?
(1-Not important at all, 10-Very important) N DK Mean SD
1. Social protection (e.g., pensions, targeted social assistance) 335 104 7.02 2.50
2. Gender equity 289 134 4.99 2.63
3. Private sector development 347 80 7.91 2.18
4. Education 386 48 8.80 1.78
5. Public sector governance/reform (i.e., government effectiveness, public
361 76 8.32 2.10
financial management, public expenditure, fiscal system reform)
6. Global/regional integration 303 119 6.54 2.26
7. Food security 359 75 8.15 2.16
8. Urban development 326 94 7.25 2.16
9. Energy 366 73 8.31 1.98
10. Water and sanitation 369 66 8.32 2.04
11. Pollution 332 97 7.38 2.33
12. Job creation/employment 364 69 8.27 2.16
13. Health 372 65 8.58 1.99
14. Financial markets 311 114 6.80 2.38
15. Transport (e.g., roads, bridges, transportation) 352 78 7.88 2.14
16. Agriculture and rural development 367 62 8.61 1.89
17. Trade and exports 325 106 6.80 2.34
18. Crime and violence 312 116 6.58 2.75
19. Natural resource management (renewable and non-renewable) 321 113 7.36 2.46
20. Climate change (e.g., mitigation, adaptation) 342 89 7.55 2.40
21. Poverty reduction 376 64 8.20 2.15
22. Anti corruption 354 82 8.05 2.21
23. Judiciary reform 335 98 7.25 2.52
24. Economic growth 355 79 8.06 2.11
25. Disaster risk management 327 103 7.16 2.35
26. Equality of opportunity (i.e., social inclusion) 328 106 6.98 2.57
27. Groundnut industry reform 314 118 6.56 2.51
28. Information and communications technology 345 91 7.43 2.28
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World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results (continued)
2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness
it does in the following areas of development in Senegal?
(1-Not effective at all, 10-Very effective) N DK Mean SD
1. Social protection (e.g., pensions, targeted social assistance) 162 277 5.52 2.62
2. Gender equity 142 289 5.50 2.42
3. Private sector development 213 219 6.18 2.45
4. Education 284 153 6.86 2.23
5. Public sector governance/reform (i.e., government effectiveness, public
257 180 6.83 2.28
financial management, public expenditure, fiscal system reform)
6. Food security 217 219 6.39 2.41
7. Urban development 211 225 5.99 2.31
8. Energy 241 191 6.82 2.30
9. Water and sanitation 240 194 6.62 2.31
10. Health 250 186 6.69 2.33
11. Transport (e.g., roads, bridges, transportation) 229 203 6.40 2.38
12. Agriculture and rural development 256 179 6.63 2.38
13. Trade and exports 173 259 5.69 2.33
14. Natural resource management (renewable and non-renewable) 166 269 5.72 2.30
15. Climate change (e.g., mitigation, adaptation) 197 239 6.03 2.37
16. Poverty reduction 255 178 6.13 2.44
17. Anti corruption 218 220 5.98 2.54
18. Judiciary reform 182 255 5.69 2.58
19. Economic growth 249 189 6.55 2.41
20. Disaster risk management 165 267 5.53 2.63
21. Equality of opportunity (i.e., social inclusion) 158 275 5.48 2.60
22. Groundnut industry reform 163 273 5.28 2.48
23. Information and communications technology 182 255 5.93 2.55
Achieving Development Results* N DK Mean SD
3. To what extent does the World Bank Group’s work help to achieve
development results in Senegal? (1-To no degree at all, 10-To a very significant 346 94 6.51 2.02
degree)
To what extent do you agree with the following statements about the World
Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD
4. The World Bank Group’s financial instruments (i.e., investment lending,
336 107 6.02 2.26
Development Policy Loan, Trust Funds, etc.) meet the needs of Senegal*
5. The World Bank Group meets Senegal’s needs for knowledge services (e.g.,
310 133 5.86 2.26
research, analysis, data, technical assistance)*
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World Bank Group Country Opinion Survey 2017: Senegal
D. The World Bank Group’s Knowledge Work and Activities
In Senegal, to what extent do you believe that the World Bank Group’s Degree
knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD
1. Are timely 231 209 6.03 2.21
2. Include appropriate level of stakeholder involvement during preparation 271 175 6.06 2.14
3. Lead to practical solutions 284 158 5.94 2.20
4. Are accessible (well written and easy to understand) 314 125 6.44 2.28
5. Are source of relevant information on global good practices 310 129 7.10 2.20
6. Are relevant to country challenges 299 139 5.79 2.33
7. Are adequately disseminated 144 116 5.53 2.61
8. Are translated enough into local language 253 187 3.32 2.37
9. Are adaptable to Senegal’s specific development challenges and country
290 150 5.84 2.34
circumstances*
Overall Evaluations N DK Mean SD
10. Overall, how significant a contribution do you believe the World Bank
Group’s knowledge work and activities make to development results in your 342 98 6.67 2.16
country?* (1-Not significant at all, 10-Very significant)
11. Overall, how would you rate the technical quality of the World Bank Group’s
knowledge work and activities?* (1-Very low technical quality, 10-Very high 336 105 7.02 1.88
technical quality)
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? Level of Agreement
(1-Strongly disagree, 10-Strongly agree) N DK Mean SD
1. The World Bank Group’s “Safeguard Policy” requirements are reasonable 239 206 5.46 2.44
2. The World Bank Group’s conditions on its lending are reasonable 268 173 5.88 2.43
3. The World Bank Group takes decisions quickly in Senegal* 236 203 5.28 2.13
4. Working with the World Bank Group increases Senegal's institutional
318 125 6.47 2.43
capacity
5. Where country systems (e.g., procurement, financial management, etc.) are
272 174 6.29 2.50
adequate, the World Bank Group makes appropriate use of them*
6. The World Bank Group provides effective implementation support (i.e.,
320 125 6.64 2.40
supervision of projects)
41
World Bank Group Country Opinion Survey 2017: Senegal
F. The Future Role of the World Bank Group in Senegal
1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents
greater value in Senegal? (Choose no more than TWO) (Responses Combined; N=433)
Reach out more to groups outside of Government 32.3%
Reduce the complexity of obtaining World Bank Group financing 28.6%
Collaborate more effectively with Government clients (e.g., national, state, local) 17.6%
Offer more innovative knowledge services 17.6%
Help to bring discipline/effective supervision to implementation of investment
16.4%
projects
Increase the level of capacity development in the country 15.5%
Work faster 13.9%
Improve the quality of its experts as related to Senegal’s specific challenges 12.9%
Provide more adequate data/knowledge/statistics/figures on Senegal’s economy 11.3%
Offer more innovative financial products 10.6%
Improve the competitiveness of its financing compared to markets (e.g., cost,
8.8%
timeliness, other terms)
Ensure greater selectivity in its work 4.6%
Other 3.0%
G. Communication and Information Sharing
1. How do you get most of your information about economic and social Percentage of Respondents
development issues in Senegal? (Choose no more than TWO) (Responses Combined; N=438)
Internet 58.7%
Local television 32.4%
Local newspapers 27.4%
Local radio 21.0%
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 13.7%
International television 8.4%
Periodicals 8.2%
Other 7.5%
International newspapers 6.8%
International radio 6.8%
42
World Bank Group Country Opinion Survey 2017: Senegal
G. Communication and Information Sharing (continued)
2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents
(Choose no more than TWO) (Responses Combined; N=437)
e-Newsletters 53.5%
World Bank Group’s seminars/workshops/conferences 32.3%
World Bank Group’s publications and other written materials 32.3%
Direct contact with World Bank Group (i.e., face to face meetings/discussions) 25.9%
World Bank Group’s website 25.6%
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 10.5%
Mobile phones 9.4%
Other 2.3%
H. Background Information
1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents
response) (N=445)
Employee of a Ministry, Ministerial Department or Implementation Agency 19.6%
Project Management Unit (PMU) overseeing implementation of project/
14.2%
Consultant/Contractor working on World Bank Group supported project/program
Media (press, radio, TV, web, etc.) 10.1%
NGO/Community Based Organization 9.9%
Local Government Office or Staff 7.9%
Private Sector Organization 6.5%
Academia/Research Institute/Think Tank 6.5%
Office of Parliamentarian 4.7%
Office of Minister 4.3%
Bilateral/Multilateral Agency 4.0%
Other 3.1%
Independent Government Institution (i.e., Regulatory Agency, Central
2.2%
Bank/oversight institution)
Office of the President, Prime Minister 2.0%
Judiciary Branch 2.0%
Youth Group 0.9%
Trade Union 0.7%
Faith-Based Group 0.7%
Private Foundation 0.4%
Financial Sector/Private Bank 0.2%
43
World Bank Group Country Opinion Survey 2017: Senegal
H. Background Information (continued)
2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents
response) (N=429)
Other 22.1%
Education 15.6%
Generalist (specialized in multiple sectors) 11.0%
Transport and ICT 6.1%
Governance 6.1%
Urban, rural, and social development 5.8%
Macroeconomics and fiscal management 5.1%
Environment and natural resources 4.0%
Finance and markets 3.7%
Trade and competitiveness 3.3%
Energy and extractives 3.0%
Agriculture 2.8%
Health, nutrition, and population 2.1%
Jobs 2.1%
Water 1.9%
Gender 1.4%
Fragility, conflict and violence 1.2%
Public-private partnerships 1.2%
Social protection and labor 0.9%
Poverty 0.7%
3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents
(IDA, IFC, or MIGA) in your country? (N=425)
Yes 41.4%
No 58.6%
4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents
engage with in Senegal? (Select only ONE response) (N=303)
The World Bank (IDA) 71.6%
The International Finance Corporation (IFC) 5.6%
The Multilateral Investment Guarantee Agency (MIGA) 1.0%
Other 21.8%
Percentage of Respondents
5. Do your projects involve both the World Bank and the IFC? (N=389)
Yes 20.1%
No 79.9%
6. If yes, what was your view of how the two institutions work together in Percentage of Respondents
Senegal? (Select only ONE response) (N=76)
The two institutions work well together 38.2%
The way the two institutions work together needs improvement 32.9%
The two institutions do not work well together 3.9%
Don't know 25.0%
44
World Bank Group Country Opinion Survey 2017: Senegal
H. Background Information (continued)
7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents
Group in Senegal? (Choose no more than TWO) (Responses Combined; N=410)
Collaborate as part of my professional duties 39.0%
Observer (i.e., follow in media, discuss in informal conversations, etc.) 33.7%
Use World Bank Group reports/data 30.0%
Engage in World Bank Group related/sponsored events/activities 29.8%
Use World Bank Group website for information, data, research, etc. 23.9%
Percentage of Respondents
8. What’s your gender? (N=443)
Female 25.3%
Male 74.7%
Percentage of Respondents
9. Which best represents your geographic location? (N=441)
Dakar 86.2%
Outside Dakar 13.8%
45
World Bank Group Country Opinion Survey 2017: Senegal
Appendix B: Responses to All Questions by Stakeholder Groups13
Office of President/Prime Minister/Minister N=28 Office of Parliamentarian N=21 Employee of a Ministry N=87
PMU/Consultant on a WBG-supported Project N=63 Local Government N=35 Bilateral/Multilateral Agency N=18
Private Sector/Financial Sector/Private Bank N=30 CSO N=56 Media N=45 Independent Government Institution N=10
Academia/Research Institute/Think Tank N=29 Judiciary Branch N=9 Other N=14
A. General Issues facing Senegal
In general would you say that Senegal’s economy is headed in ... ?*
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
The right direction 74.1% 76.2% 69.4% 67.7% 57.1% 77.8% 53.3% 59.3% 72.7% 90.0% 53.6% 33.3% 71.4%
The wrong direction 14.8% 19.0% 14.1% 11.3% 28.6% 0.0% 30.0% 22.2% 15.9% 0.0% 14.3% 55.6% 7.1%
Not sure 11.1% 4.8% 16.5% 21.0% 14.3% 22.2% 16.7% 18.5% 11.4% 10.0% 32.1% 11.1% 21.4%
*Significantly different between stakeholder groups
13
445 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix.
46
World Bank Group Country Opinion Survey 2017: Senegal
A. General Issues facing Senegal (continued)
Listed below are a number of development priorities in Senegal. Please identify which of the following you consider the most important development priorities in Senegal? (Choose no more than
THREE)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Social protection 8.3% 0.0% 15.1% 11.1% 14.7% 5.9% 0.0% 9.6% 20.0% 30.0% 6.9% 25.0% 0.0%
Gender equity 4.2% 4.8% 1.2% 3.2% 5.9% 5.9% 0.0% 7.7% 0.0% 0.0% 3.4% 0.0% 0.0%
Private sector development 20.8% 9.5% 18.6% 22.2% 23.5% 17.6% 40.7% 13.5% 15.6% 10.0% 10.3% 0.0% 21.4%
Education* 45.8% 38.1% 40.7% 36.5% 44.1% 23.5% 37.0% 50.0% 42.2% 30.0% 75.9% 50.0% 21.4%
Public sector governance/reform 25.0% 42.9% 34.9% 42.9% 17.6% 58.8% 33.3% 30.8% 35.6% 40.0% 34.5% 25.0% 50.0%
Global/regional integration 4.2% 0.0% 2.3% 1.6% 8.8% 5.9% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1%
Food security 8.3% 23.8% 7.0% 20.6% 20.6% 5.9% 14.8% 11.5% 17.8% 10.0% 17.2% 25.0% 7.1%
Urban development 0.0% 0.0% 0.0% 6.3% 2.9% 0.0% 0.0% 3.8% 2.2% 0.0% 3.4% 0.0% 0.0%
Energy 29.2% 9.5% 14.0% 7.9% 14.7% 5.9% 3.7% 13.5% 15.6% 20.0% 10.3% 0.0% 14.3%
Water and sanitation 0.0% 4.8% 5.8% 6.3% 14.7% 11.8% 3.7% 9.6% 4.4% 0.0% 17.2% 12.5% 14.3%
Pollution 0.0% 0.0% 0.0% 3.2% 5.9% 0.0% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Job creation/employment 25.0% 57.1% 24.4% 27.0% 23.5% 35.3% 29.6% 25.0% 20.0% 20.0% 17.2% 37.5% 21.4%
Health 20.8% 19.0% 26.7% 20.6% 32.4% 35.3% 29.6% 17.3% 20.0% 20.0% 17.2% 25.0% 14.3%
Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Transport 20.8% 0.0% 12.8% 11.1% 11.8% 5.9% 18.5% 1.9% 4.4% 20.0% 13.8% 0.0% 0.0%
Agriculture and rural
33.3% 42.9% 44.2% 39.7% 14.7% 11.8% 44.4% 25.0% 37.8% 60.0% 41.4% 25.0% 42.9%
development*
Trade and exports 0.0% 0.0% 2.3% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1%
Crime and violence 8.3% 4.8% 1.2% 3.2% 5.9% 0.0% 0.0% 3.8% 4.4% 0.0% 0.0% 12.5% 0.0%
Natural resource management 4.2% 0.0% 10.5% 1.6% 0.0% 17.6% 3.7% 11.5% 4.4% 10.0% 3.4% 0.0% 7.1%
Climate change 4.2% 0.0% 1.2% 4.8% 5.9% 5.9% 0.0% 5.8% 0.0% 0.0% 0.0% 0.0% 7.1%
Poverty reduction 8.3% 4.8% 11.6% 6.3% 5.9% 11.8% 7.4% 11.5% 24.4% 10.0% 10.3% 25.0% 14.3%
Anti corruption 4.2% 9.5% 7.0% 7.9% 2.9% 5.9% 25.9% 13.5% 4.4% 10.0% 6.9% 0.0% 7.1%
Judiciary reform 4.2% 4.8% 1.2% 6.3% 8.8% 5.9% 0.0% 5.8% 4.4% 0.0% 3.4% 12.5% 7.1%
Economic growth 8.3% 9.5% 4.7% 1.6% 5.9% 17.6% 0.0% 5.8% 4.4% 0.0% 0.0% 12.5% 21.4%
Disaster risk management* 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1%
Equality of opportunity 4.2% 4.8% 3.5% 1.6% 2.9% 0.0% 0.0% 3.8% 0.0% 0.0% 3.4% 0.0% 7.1%
Groundnut industry reform 0.0% 0.0% 0.0% 1.6% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 3.4% 0.0% 0.0%
Information and
4.2% 0.0% 5.8% 1.6% 0.0% 0.0% 0.0% 3.8% 8.9% 0.0% 0.0% 0.0% 0.0%
communications technology
*Significantly different between stakeholder groups
47
World Bank Group Country Opinion Survey 2017: Senegal
A. General Issues facing Senegal (continued)
The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s
population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the
following TWO best illustrate how this would be achieved in Senegal? (Choose no more than TWO)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Greater access to health and
53.8% 45.0% 37.2% 37.7% 40.6% 27.8% 44.8% 27.3% 40.0% 30.0% 46.4% 25.0% 38.5%
nutrition for citizens
Better entrepreneurial
11.5% 15.0% 18.6% 32.8% 15.6% 16.7% 37.9% 18.2% 15.6% 20.0% 28.6% 12.5% 23.1%
opportunities
A growing middle class 11.5% 0.0% 2.3% 8.2% 12.5% 0.0% 10.3% 10.9% 13.3% 10.0% 3.6% 12.5% 15.4%
Better opportunity for the poor
26.9% 10.0% 18.6% 21.3% 18.8% 22.2% 24.1% 18.2% 17.8% 30.0% 10.7% 0.0% 15.4%
who live in rural areas
Better opportunity for the poor
0.0% 10.0% 0.0% 1.6% 6.3% 0.0% 0.0% 1.8% 4.4% 10.0% 0.0% 0.0% 7.7%
who live in urban areas
Consistent economic growth 26.9% 40.0% 26.7% 27.9% 18.8% 44.4% 17.2% 12.7% 33.3% 10.0% 25.0% 37.5% 15.4%
More reliable social safety net 3.8% 0.0% 9.3% 4.9% 3.1% 16.7% 3.4% 10.9% 4.4% 0.0% 3.6% 0.0% 0.0%
Greater access to micro-finance
11.5% 15.0% 9.3% 0.0% 15.6% 0.0% 6.9% 5.5% 8.9% 10.0% 0.0% 25.0% 15.4%
for the poor
Greater voice and participation
for citizens to help ensure 3.8% 0.0% 1.2% 6.6% 6.3% 16.7% 10.3% 10.9% 8.9% 0.0% 3.6% 25.0% 0.0%
greater accountability
Education and training that
19.2% 40.0% 38.4% 27.9% 21.9% 38.9% 20.7% 38.2% 28.9% 50.0% 57.1% 25.0% 30.8%
better ensure job opportunity
Better quality public services 11.5% 15.0% 11.6% 9.8% 6.3% 5.6% 10.3% 14.5% 4.4% 10.0% 7.1% 25.0% 7.7%
Better employment
11.5% 5.0% 12.8% 18.0% 21.9% 5.6% 13.8% 18.2% 15.6% 20.0% 7.1% 0.0% 15.4%
opportunities for young people
Better employment
0.0% 5.0% 3.5% 0.0% 12.5% 5.6% 0.0% 1.8% 0.0% 0.0% 3.6% 12.5% 7.7%
opportunities for women
Other 7.7% 0.0% 3.5% 1.6% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0%
Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Senegal? (Select only ONE response)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
A very big problem 50.0% 47.6% 48.3% 55.6% 57.1% 55.6% 63.3% 62.5% 64.4% 60.0% 41.4% 55.6% 21.4%
A moderately big problem 39.3% 33.3% 40.2% 30.2% 37.1% 38.9% 26.7% 30.4% 26.7% 40.0% 48.3% 44.4% 64.3%
A small problem 3.6% 14.3% 6.9% 3.2% 2.9% 5.6% 0.0% 1.8% 6.7% 0.0% 3.4% 0.0% 7.1%
Not a problem at all 7.1% 0.0% 3.4% 4.8% 2.9% 0.0% 6.7% 0.0% 0.0% 0.0% 6.9% 0.0% 0.0%
Don't know 0.0% 4.8% 1.1% 6.3% 0.0% 0.0% 3.3% 5.4% 2.2% 0.0% 0.0% 0.0% 7.1%
48
World Bank Group Country Opinion Survey 2017: Senegal
A. General Issues facing Senegal (continued)
In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE response)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
A very serious problem 75.0% 57.1% 82.8% 79.4% 60.0% 77.8% 80.0% 83.9% 82.2% 80.0% 75.9% 100.0% 85.7%
A somewhat serious problem 21.4% 38.1% 13.8% 17.5% 34.3% 11.1% 16.7% 12.5% 15.6% 20.0% 24.1% 0.0% 14.3%
Not too serious problem 3.6% 0.0% 1.1% 0.0% 2.9% 11.1% 0.0% 1.8% 2.2% 0.0% 0.0% 0.0% 0.0%
Not a problem 0.0% 0.0% 2.3% 1.6% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Don't know 0.0% 4.8% 0.0% 1.6% 0.0% 0.0% 3.3% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0%
In your view, is early childhood development a very important, moderately important, slightly important, or not an important development priority in Senegal? (Select only ONE response)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
A very important development
71.4% 61.9% 71.3% 71.4% 68.6% 83.3% 76.7% 83.6% 91.1% 70.0% 93.1% 88.9% 100.0%
priority
A moderately important
21.4% 28.6% 20.7% 20.6% 20.0% 11.1% 20.0% 10.9% 4.4% 30.0% 6.9% 11.1% 0.0%
development priority
A slightly important
7.1% 9.5% 6.9% 4.8% 11.4% 0.0% 3.3% 3.6% 2.2% 0.0% 0.0% 0.0% 0.0%
development priority
Not an important development
0.0% 0.0% 0.0% 1.6% 0.0% 5.6% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0%
priority
Don't know 0.0% 0.0% 1.1% 1.6% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0%
B. Overall Attitudes toward the World Bank Group
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
How familiar are you with the work of the
28 5.79 2.67 21 4.33 2.94 87 5.43 2.34 63 5.60 2.06 32 5.22 2.38 18 5.94 1.51 30 4.97 2.41 54 4.87 2.28 45 5.64 3.29 10 5.40 2.76 29 4.93 1.93 9 4.22 2.86 14 5.36 3.23
World Bank Group in Senegal?
(1-Not familiar at all, 10-Extremely familiar)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Overall, please rate your impression of
the World Bank Group’s effectiveness in 21 6.14 1.90 18 5.61 2.66 74 6.07 2.50 58 6.26 2.07 26 6.00 2.21 14 6.43 1.65 26 4.92 1.85 39 4.97 2.36 37 6.76 2.37 7 7.57 1.51 24 5.75 1.70 6 4.17 2.23 11 7.09 1.92
Senegal.*
(1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups
49
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
To what extent do you believe the World
Bank Group’s staff is well prepared to
15 6.53 1.51 19 6.11 2.23 64 6.58 2.33 54 6.80 1.93 24 6.71 2.44 13 7.46 1.45 22 5.50 2.09 33 5.94 2.73 30 7.67 2.23 7 7.71 0.49 20 6.15 1.69 7 6.29 2.87 11 8.00 1.95
help Senegal solve its most complicated
development challenges?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups
50
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Senegal?
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Greatest Value President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Bringing together different
0.0% 0.0% 3.5% 3.3% 6.1% 0.0% 7.1% 9.4% 4.9% 0.0% 7.1% 0.0% 9.1%
groups of stakeholders
Capacity development related to
World Bank Group supported 22.2% 28.6% 25.6% 24.6% 21.2% 11.8% 32.1% 20.8% 29.3% 0.0% 28.6% 55.6% 9.1%
projects
Technical assistance 0.0% 4.8% 2.3% 6.6% 3.0% 5.9% 0.0% 0.0% 2.4% 0.0% 0.0% 11.1% 0.0%
Policy advice, studies, analyses 29.6% 4.8% 15.1% 13.1% 12.1% 41.2% 14.3% 11.3% 14.6% 22.2% 17.9% 11.1% 9.1%
Financial resources 18.5% 42.9% 31.4% 26.2% 30.3% 23.5% 28.6% 26.4% 39.0% 44.4% 25.0% 11.1% 18.2%
Data and statistics 14.8% 4.8% 5.8% 3.3% 6.1% 0.0% 3.6% 9.4% 2.4% 0.0% 7.1% 0.0% 9.1%
Promoting knowledge sharing 0.0% 9.5% 2.3% 0.0% 3.0% 0.0% 7.1% 5.7% 0.0% 0.0% 0.0% 0.0% 0.0%
Implementation support 7.4% 0.0% 7.0% 13.1% 3.0% 11.8% 3.6% 7.5% 2.4% 0.0% 10.7% 0.0% 27.3%
Mobilizing third party financial
7.4% 0.0% 3.5% 6.6% 12.1% 0.0% 3.6% 3.8% 2.4% 33.3% 3.6% 0.0% 18.2%
resources*
Donor coordination 0.0% 4.8% 3.5% 3.3% 3.0% 0.0% 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% 0.0%
Other* 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 2.4% 0.0% 0.0% 11.1% 0.0%
*Significantly different between stakeholder groups
Office of Employee Bilateral/ Private Sector/ Indp Academia/
2nd Greatest Value President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Bringing together different
3.8% 9.5% 7.1% 1.7% 3.0% 0.0% 0.0% 9.8% 0.0% 0.0% 3.6% 11.1% 0.0%
groups of stakeholders
Capacity development related to
World Bank Group supported 7.7% 9.5% 11.8% 16.7% 21.2% 11.8% 6.9% 7.8% 15.4% 0.0% 17.9% 0.0% 36.4%
projects
Technical assistance 0.0% 9.5% 5.9% 5.0% 6.1% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 9.1%
Policy advice, studies, analyses* 3.8% 33.3% 11.8% 11.7% 15.2% 5.9% 13.8% 15.7% 10.3% 33.3% 3.6% 33.3% 0.0%
Financial resources 23.1% 19.0% 17.6% 10.0% 18.2% 23.5% 17.2% 23.5% 12.8% 11.1% 25.0% 33.3% 0.0%
Data and statistics 7.7% 0.0% 5.9% 8.3% 9.1% 17.6% 6.9% 15.7% 10.3% 11.1% 10.7% 11.1% 0.0%
Promoting knowledge sharing 3.8% 4.8% 9.4% 8.3% 3.0% 11.8% 13.8% 9.8% 7.7% 11.1% 10.7% 0.0% 0.0%
Implementation support 23.1% 9.5% 17.6% 25.0% 12.1% 11.8% 20.7% 7.8% 23.1% 33.3% 10.7% 0.0% 18.2%
Mobilizing third party financial
26.9% 4.8% 11.8% 10.0% 6.1% 5.9% 17.2% 2.0% 15.4% 0.0% 14.3% 0.0% 36.4%
resources*
Donor coordination 0.0% 0.0% 1.2% 3.3% 6.1% 5.9% 3.4% 2.0% 2.6% 0.0% 3.6% 0.0% 0.0%
Other* 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 2.6% 0.0% 0.0% 11.1% 0.0%
*Significantly different between stakeholder groups
51
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Senegal? (Choose no more than TWO)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
World Bank Group’s processes
39.3% 42.9% 37.6% 32.3% 20.0% 5.9% 43.3% 20.0% 40.0% 10.0% 41.4% 11.1% 35.7%
too complex*
Not willing to honestly criticize
policies and reform efforts in the 25.0% 4.8% 14.1% 11.3% 8.6% 23.5% 23.3% 14.5% 26.7% 10.0% 10.3% 22.2% 35.7%
country
Staff too inaccessible 3.6% 23.8% 5.9% 1.6% 8.6% 11.8% 0.0% 9.1% 6.7% 0.0% 13.8% 11.1% 14.3%
World Bank Group’s processes
10.7% 4.8% 24.7% 32.3% 8.6% 23.5% 26.7% 12.7% 24.4% 10.0% 3.4% 0.0% 21.4%
too slow*
Not aligned with other donors’
0.0% 0.0% 1.2% 4.8% 14.3% 17.6% 0.0% 3.6% 2.2% 0.0% 3.4% 0.0% 0.0%
work*
Not aligned with country
7.1% 23.8% 9.4% 4.8% 14.3% 0.0% 10.0% 5.5% 6.7% 10.0% 3.4% 22.2% 0.0%
priorities
Not adequately sensitive to
political/social realities in 10.7% 9.5% 21.2% 14.5% 17.1% 0.0% 20.0% 5.5% 6.7% 10.0% 17.2% 22.2% 0.0%
Senegal
Too influenced by developed
21.4% 66.7% 14.1% 14.5% 14.3% 0.0% 23.3% 18.2% 20.0% 30.0% 24.1% 44.4% 21.4%
countries*
Not exploring alternative policy
7.1% 0.0% 1.2% 3.2% 2.9% 5.9% 3.3% 3.6% 2.2% 10.0% 3.4% 0.0% 0.0%
options
Not collaborating enough with
stakeholders outside the 10.7% 4.8% 2.4% 12.9% 14.3% 17.6% 3.3% 36.4% 13.3% 10.0% 10.3% 22.2% 7.1%
Government*
Its advice and strategies do not
lend themselves to practical 3.6% 0.0% 3.5% 4.8% 5.7% 0.0% 0.0% 7.3% 4.4% 10.0% 3.4% 11.1% 0.0%
problem solving
Not enough public disclosure of
14.3% 9.5% 12.9% 14.5% 37.1% 17.6% 6.7% 14.5% 8.9% 0.0% 20.7% 33.3% 7.1%
its work*
Arrogant in its approach 0.0% 0.0% 3.5% 3.2% 8.6% 0.0% 0.0% 3.6% 4.4% 10.0% 3.4% 0.0% 0.0%
Not client focused 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 3.3% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0%
The credibility of its knowledge/
0.0% 0.0% 1.2% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0%
data
Other* 0.0% 0.0% 2.4% 3.2% 0.0% 17.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Don’t know 14.3% 4.8% 10.6% 12.9% 11.4% 17.6% 16.7% 14.5% 11.1% 20.0% 13.8% 0.0% 21.4%
*Significantly different between stakeholder groups
52
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
To what extent do you believe that the World Bank Group’s work and support help the poorest in Senegal? (Select only ONE response)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
To a fully sufficient degree 7.1% 19.0% 9.3% 8.1% 5.9% 22.2% 3.3% 3.6% 6.7% 12.5% 0.0% 0.0% 21.4%
To a somewhat sufficient degree 39.3% 38.1% 34.9% 51.6% 29.4% 44.4% 20.0% 36.4% 44.4% 25.0% 35.7% 22.2% 28.6%
To a somewhat insufficient
28.6% 14.3% 26.7% 25.8% 38.2% 11.1% 33.3% 18.2% 26.7% 25.0% 28.6% 44.4% 21.4%
degree
To a very insufficient degree 17.9% 19.0% 16.3% 8.1% 14.7% 16.7% 33.3% 20.0% 11.1% 0.0% 10.7% 33.3% 7.1%
Don’t know 7.1% 9.5% 12.8% 6.5% 11.8% 5.6% 10.0% 21.8% 11.1% 37.5% 25.0% 0.0% 21.4%
To what extent do you agree with the following statements about the World Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Overall the World Bank Group currently
plays a relevant role in development in 22 6.55 2.32 19 5.68 2.83 71 6.76 2.32 60 6.58 2.44 26 5.96 2.46 17 6.24 1.48 28 5.79 2.69 46 5.35 2.54 38 6.55 2.67 5 8.20 1.79 26 6.08 2.33 9 4.78 3.60 10 7.30 2.26
Senegal*
The World Bank Group’s work is aligned
with what I consider the development 20 6.45 2.11 18 6.22 2.80 67 6.10 2.30 56 6.57 2.43 26 5.58 2.56 16 6.44 1.79 27 5.11 2.28 41 5.17 2.38 30 5.60 2.61 4 7.50 1.29 24 5.46 2.60 9 3.67 3.12 9 7.33 2.12
priorities for Senegal*
*Significantly different between stakeholder groups
53
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Responsiveness to needs 18 5.61 1.61 15 4.53 2.23 60 5.60 2.15 50 5.46 1.80 21 5.29 2.15 11 6.18 1.78 20 5.00 2.34 32 4.88 2.42 27 5.59 1.91 5 7.00 1.22 15 5.53 2.67 5 4.20 2.77 6 6.33 1.51
Flexibility (in terms of the institution’s
17 5.18 1.42 15 4.33 1.40 54 5.41 2.34 42 5.07 1.79 19 4.63 2.11 10 4.70 2.54 19 4.11 1.79 31 3.81 1.97 24 5.13 2.36 6 6.00 1.41 18 5.00 1.91 5 4.00 1.22 4 6.00 0.00
products and services)*
Flexibility (in terms of changing country
15 5.53 2.10 11 4.00 1.55 50 5.66 2.05 40 5.20 2.00 18 4.78 1.86 11 6.09 2.26 17 4.24 1.75 24 4.58 2.30 20 5.40 2.54 5 5.60 0.89 18 4.89 2.22 4 4.75 2.36 3 4.67 2.31
circumstances)
Being inclusive 11 5.73 2.20 6 5.00 1.90 38 7.03 2.10 32 6.03 1.94 13 5.00 1.08 7 7.57 1.62 13 6.00 2.38 26 6.08 2.87 15 6.47 2.47 1 6.00 - 12 5.33 1.87 4 5.75 3.30
Openness (sharing data and other
20 5.95 2.46 18 5.44 2.20 54 7.19 2.02 45 6.91 1.92 19 6.05 2.09 16 6.19 2.10 21 5.43 2.06 35 6.49 2.43 28 6.93 2.71 6 7.00 1.41 21 6.00 1.64 5 5.40 1.82 5 8.40 1.14
information)*
Collaboration with the Government* 20 7.70 1.49 18 8.67 1.57 73 7.64 1.89 51 7.61 1.76 28 6.46 2.77 13 7.69 1.38 24 6.92 1.95 38 7.89 1.83 30 7.43 2.19 8 7.88 1.55 22 7.32 1.67 6 7.50 2.26 7 9.29 0.95
The speed in which it gets things
18 6.11 1.71 11 5.00 2.10 61 6.23 2.38 53 6.13 1.81 20 5.85 2.25 11 4.91 2.43 19 5.11 2.31 28 5.93 2.77 22 5.77 2.16 5 6.40 1.14 21 6.33 1.68 5 5.40 2.41 3 8.00 2.00
accomplished on the ground
Helping to bring discipline/effective
supervision to implementation of 17 7.41 1.70 19 7.42 2.19 61 7.43 1.79 52 7.17 1.88 24 6.71 2.26 10 6.30 1.83 21 6.62 2.16 34 6.91 2.29 28 7.43 1.97 6 8.00 1.26 20 6.75 2.12 7 6.14 2.85 5 8.20 1.10
investment projects
Collaboration with civil society 17 5.76 2.59 13 4.54 1.05 48 6.40 2.18 43 6.00 2.02 17 5.12 2.47 11 6.00 1.26 22 6.41 2.32 43 5.21 2.45 24 6.42 2.47 3 6.33 1.53 22 5.59 2.61 6 6.00 2.28 5 7.00 2.00
Staff accessibility* 18 5.50 2.36 11 2.64 0.92 55 6.13 2.60 52 6.23 2.04 19 4.16 2.01 14 5.14 2.28 20 5.00 2.60 37 4.30 2.50 26 5.85 2.85 5 7.60 1.67 22 4.50 1.87 4 3.25 2.63 6 4.67 3.67
Collaboration with other donors and
17 7.06 2.44 11 5.09 2.21 48 7.25 1.95 41 7.02 1.78 18 5.72 2.05 17 5.65 2.42 18 6.22 2.05 22 6.59 2.20 20 7.55 1.76 5 8.00 1.41 18 6.39 2.35 4 5.50 3.00 2 8.50 2.12
development partners*
Collaboration with the private sector* 15 6.07 2.63 9 3.89 1.17 39 6.74 2.56 35 6.17 1.95 17 5.53 1.77 10 6.70 2.21 21 5.00 2.55 22 6.18 2.44 20 5.50 2.70 4 8.25 2.36 22 5.64 2.42 5 3.80 2.28 3 8.00 2.65
Straightforwardness and honesty 18 7.33 1.97 13 6.15 2.44 44 7.25 2.29 42 6.86 2.18 16 6.50 2.31 8 7.13 2.10 15 5.53 1.96 23 6.43 2.66 20 6.70 2.99 5 8.20 1.10 20 6.65 2.54 5 4.00 2.92 3 8.00 1.00
Treating clients and stakeholders in
17 7.35 1.62 11 6.73 2.15 56 7.36 2.17 49 6.82 2.22 23 6.61 2.48 10 7.60 1.26 20 6.35 1.79 30 7.03 2.20 23 7.61 2.44 5 7.20 1.10 19 6.68 1.77 5 5.20 1.92 4 7.75 1.71
Senegal with respect
Being a long-term partner* 20 8.10 1.59 20 8.00 2.49 70 8.33 1.64 51 7.71 2.09 26 7.42 2.21 13 7.54 1.13 21 6.76 2.10 37 7.03 2.64 24 8.17 2.37 7 8.00 1.15 23 7.52 1.65 5 5.40 3.21 7 8.86 1.86
*Significantly different between stakeholder groups
54
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results
In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Senegal? (1-Not important at all, 10-Very important)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Social protection 21 6.90 2.49 10 6.70 2.36 76 7.55 2.32 46 7.20 2.32 25 6.16 2.70 16 6.25 1.81 24 6.71 2.69 41 6.85 2.74 28 7.64 2.59 8 6.75 1.75 24 6.13 2.49 8 8.00 3.30 7 7.29 2.93
Gender equity* 19 4.42 2.61 5 2.00 1.22 62 4.92 2.74 39 5.49 2.23 21 4.76 2.74 17 6.29 2.76 20 4.35 2.64 38 5.92 3.00 26 4.54 2.40 8 4.88 2.10 22 4.64 2.11 7 3.86 2.27 5 5.00 2.83
Private sector development* 20 7.60 2.41 16 7.63 2.33 77 8.06 2.17 51 8.22 1.64 27 5.96 2.94 17 8.53 2.21 25 8.52 1.90 39 8.03 1.94 27 8.30 1.64 8 7.63 2.00 23 7.39 2.41 7 7.57 2.70 10 9.00 0.94
Education* 24 8.83 1.46 19 9.11 1.05 77 9.04 1.24 55 9.07 1.40 27 7.07 3.25 18 8.50 1.72 23 8.43 2.27 50 9.16 1.36 38 8.92 1.48 8 8.88 1.25 27 8.89 1.58 8 7.38 3.74 12 9.33 1.23
Public sector governance/reform* 19 8.53 1.47 18 8.61 2.64 73 8.41 2.01 55 8.71 1.79 26 7.15 2.78 17 8.59 1.42 23 8.04 1.80 44 8.43 2.19 34 8.62 1.54 8 9.00 2.07 25 7.40 2.42 8 7.00 3.55 11 9.18 1.60
Global/regional integration 19 6.89 1.63 8 5.50 2.20 61 6.82 2.33 43 6.93 1.93 25 6.24 2.73 16 6.50 2.39 22 6.55 2.65 36 6.28 2.44 24 6.33 2.51 8 7.50 1.51 25 5.84 1.62 8 6.25 3.01 7 6.57 1.40
Food security* 22 8.41 2.02 18 9.72 0.67 71 8.42 1.90 52 8.42 1.79 27 7.19 2.83 16 6.69 2.06 23 7.17 2.59 48 8.10 2.21 33 8.33 2.03 8 8.75 1.75 21 7.62 2.33 8 8.25 2.38 11 8.45 2.34
Urban development* 20 7.05 1.88 14 6.79 2.22 65 7.52 2.22 52 7.88 1.54 24 5.67 2.46 16 7.13 2.00 21 6.90 2.26 38 6.87 2.52 29 7.93 1.71 8 8.13 1.55 23 7.00 2.07 8 6.25 3.01 8 8.13 2.10
Energy* 25 8.32 1.86 17 8.29 2.28 72 8.67 1.58 52 8.63 1.79 27 6.96 2.43 17 8.59 1.00 24 8.00 2.23 46 8.43 1.97 34 8.94 1.56 7 8.71 1.38 25 7.80 2.18 8 6.13 3.44 12 8.08 2.02
Water and sanitation* 24 7.92 2.22 17 7.71 2.26 74 8.55 1.66 55 8.80 1.75 26 7.08 2.80 16 8.00 1.55 24 7.87 2.25 46 8.52 2.05 34 9.03 1.38 8 9.00 1.07 26 8.04 2.29 8 6.75 3.58 11 8.73 1.56
Pollution 20 7.15 2.30 15 7.73 2.28 66 7.41 2.46 49 7.33 2.22 25 6.28 2.72 16 6.50 2.31 24 7.63 1.84 43 8.05 2.05 29 7.79 2.43 8 8.00 1.31 21 6.76 2.36 8 6.50 3.25 8 8.50 1.77
Job creation/employment* 20 7.90 2.36 18 7.89 2.93 74 8.62 1.98 54 8.78 1.40 25 7.20 2.80 17 8.12 2.06 23 7.91 2.19 47 8.85 1.37 34 8.44 2.20 8 8.00 1.77 27 7.70 2.11 8 5.50 4.17 9 8.89 1.96
Health* 23 8.70 1.89 19 9.00 1.56 70 8.90 1.70 54 9.09 1.17 30 6.70 3.01 16 8.37 1.71 23 8.09 2.23 50 8.66 1.94 32 9.25 1.19 8 9.00 1.41 26 7.73 2.25 8 8.62 2.67 13 8.69 2.36
Financial markets 17 6.35 2.15 18 6.67 2.20 55 6.53 2.26 48 6.67 2.45 25 6.60 2.68 15 6.87 2.61 23 7.04 2.20 38 7.21 2.97 27 7.33 1.88 8 7.25 0.71 21 6.48 2.46 8 7.00 3.07 8 7.00 2.14
Transport* 20 7.85 1.98 19 6.68 2.08 71 8.42 1.70 54 8.26 1.88 27 6.63 2.59 16 8.56 1.50 21 7.86 2.39 45 7.64 2.33 29 8.41 1.70 8 8.88 0.99 24 7.54 2.43 7 6.43 3.41 11 7.36 2.54
Agriculture and rural development* 23 8.78 1.57 20 9.25 1.29 74 9.08 1.11 54 9.04 1.57 28 6.57 3.19 17 7.71 2.14 20 8.45 2.04 50 8.78 1.59 33 8.91 1.21 8 9.00 1.07 26 7.77 2.27 8 7.63 2.97 6 10.00 0.00
Trade and exports 20 7.10 2.53 18 7.06 1.63 60 7.15 2.12 47 6.91 2.18 26 5.77 2.55 14 6.50 2.53 22 6.68 2.08 42 6.74 2.77 30 7.27 2.24 8 7.63 1.19 21 6.19 2.36 8 5.50 3.63 8 6.63 2.07
Crime and violence 19 6.53 2.89 11 6.45 2.62 62 6.77 2.75 47 6.64 2.73 26 6.42 2.89 14 5.50 2.79 21 6.29 2.59 43 6.98 2.94 25 7.36 3.07 8 7.25 1.49 21 5.14 2.15 7 7.57 2.70 8 6.00 2.45
Natural resource management* 21 7.90 1.95 13 5.92 2.43 64 7.63 2.37 48 7.90 1.86 24 6.58 2.72 15 7.47 1.77 21 6.38 3.14 42 7.50 2.73 27 7.56 2.68 7 8.43 0.98 23 7.00 2.47 8 5.63 3.34 8 8.25 1.58
Climate change 21 8.05 2.13 16 7.81 2.48 65 7.40 2.64 52 7.48 2.20 26 7.00 2.65 16 7.63 1.86 23 7.39 2.43 48 7.83 2.67 29 7.59 2.10 8 8.38 1.51 22 7.36 2.48 5 5.80 2.59 11 8.18 2.27
Poverty reduction* 23 8.00 2.28 20 9.00 2.00 75 8.47 2.03 54 8.15 1.94 31 6.81 2.99 18 8.11 1.75 23 7.30 2.53 46 8.24 2.12 33 9.12 1.17 9 9.11 1.05 26 7.69 1.87 8 8.63 2.33 9 8.67 2.50
Anti corruption* 21 8.14 1.74 18 8.67 1.61 69 8.10 2.22 54 8.35 2.00 25 6.20 2.94 18 7.61 1.75 23 7.30 2.34 45 8.44 2.04 30 8.83 1.46 8 9.38 1.06 24 7.62 2.12 8 8.00 3.74 11 7.91 2.84
Judiciary reform 18 7.56 2.28 16 7.38 2.85 69 7.48 2.23 50 7.72 2.32 25 6.12 2.65 16 6.50 1.86 23 7.22 2.50 41 7.20 2.90 28 7.46 2.76 7 7.71 2.50 23 7.04 2.40 8 6.25 3.77 11 7.36 2.66
Economic growth 19 8.21 1.75 18 8.28 2.24 74 8.22 1.90 53 8.23 2.23 27 7.11 2.42 17 8.41 1.23 22 7.68 2.55 42 8.05 2.28 33 8.30 1.78 8 9.00 0.76 23 7.74 1.60 8 6.88 3.48 11 8.36 2.77
Disaster risk management 20 7.75 1.59 10 6.40 2.46 65 7.43 2.51 53 7.32 2.16 26 6.35 2.50 16 6.44 1.82 24 7.08 2.52 42 7.40 2.50 25 7.72 2.61 7 7.71 0.76 23 6.04 2.62 8 7.50 1.77 8 7.00 1.85
Equality of opportunity 19 6.95 2.61 12 6.33 3.37 64 7.23 2.60 50 7.28 2.32 27 6.33 2.77 17 6.82 2.19 22 6.05 2.77 43 7.42 2.60 26 7.50 2.44 8 8.13 1.89 24 6.63 2.58 8 5.25 2.38 8 6.88 2.10
Groundnut industry reform 20 7.25 2.51 16 7.31 2.41 61 6.74 2.32 47 6.64 2.44 24 5.67 2.65 13 6.08 1.71 22 6.32 2.38 38 6.00 3.02 26 7.35 2.00 8 6.38 2.92 24 6.33 2.41 7 5.71 3.86 8 7.50 2.62
Information and communications
22 7.45 2.22 13 6.62 1.89 68 7.71 2.30 53 7.74 2.03 26 6.35 2.28 16 6.13 2.19 23 7.26 2.32 47 7.55 2.51 31 7.97 2.14 9 8.11 2.62 22 7.32 2.34 8 7.13 2.64 7 8.29 1.25
technology
*Significantly different between stakeholder groups
55
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results (continued)
How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Senegal? (1-Not effective at all, 10-Very effective)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Social protection 8 5.63 2.45 3 6.67 3.06 30 5.80 2.80 18 5.44 1.98 21 6.05 2.78 8 5.63 1.85 15 5.27 2.31 16 5.56 2.92 19 5.11 3.33 4 6.00 2.16 12 4.50 2.35 4 4.00 2.94 4 6.50 3.11
Gender equity 7 6.14 2.91 1 10.00 - 23 5.43 2.48 17 5.29 2.14 17 5.35 2.91 4 4.50 2.38 13 5.08 2.22 20 5.70 2.94 16 5.25 2.29 3 5.33 0.58 12 5.67 2.02 5 6.60 2.51 4 5.75 0.96
Private sector development 13 6.00 2.58 10 6.80 1.75 35 6.54 2.70 27 6.30 2.11 24 6.17 2.88 12 6.33 1.97 18 5.00 2.43 18 6.17 2.75 21 6.43 2.84 4 7.00 2.00 18 5.94 1.89 4 5.00 2.58 9 6.22 2.22
Education* 17 7.12 1.76 15 8.33 1.91 54 6.91 2.06 43 7.40 1.68 25 6.08 3.03 11 6.36 0.67 16 5.06 2.29 34 6.29 2.28 26 7.19 2.71 5 7.20 2.17 24 7.00 2.06 4 6.00 1.83 9 7.78 1.79
Public sector governance/reform* 15 7.60 1.64 13 9.38 1.19 50 6.82 2.11 39 7.26 1.90 22 5.91 2.31 15 6.73 1.22 17 5.53 2.37 25 6.12 2.77 24 6.75 2.75 5 7.60 1.14 18 6.17 2.20 5 5.80 2.17 9 8.56 1.88
Food security* 13 6.38 2.29 14 8.36 2.06 36 6.53 2.05 33 6.73 1.59 25 5.84 2.97 8 4.88 2.23 15 4.73 2.25 21 6.05 3.14 22 6.68 2.59 4 5.75 1.89 15 6.07 1.75 4 6.75 2.06 7 8.29 2.21
Urban development 13 6.54 2.30 8 5.50 2.51 38 6.24 2.34 32 6.88 1.64 23 5.91 2.43 7 6.00 2.08 16 4.75 2.32 18 4.78 2.67 26 6.58 2.61 5 6.20 1.92 16 5.50 2.00 4 5.00 1.63 5 5.60 1.95
Energy* 16 7.19 2.04 16 8.19 1.97 42 6.95 2.39 36 7.28 1.78 22 6.18 2.38 9 6.67 1.50 17 5.12 2.37 22 5.86 2.61 26 7.58 2.64 7 7.57 1.72 16 6.13 1.86 4 5.25 1.71 8 7.75 1.83
Water and sanitation 13 6.46 2.47 15 6.93 1.53 47 6.83 2.27 35 7.11 1.92 26 6.38 2.61 9 7.33 0.87 16 5.25 2.54 22 6.36 2.79 26 7.58 2.69 4 6.50 1.29 18 5.67 1.71 4 5.00 2.31 5 6.20 2.39
Health* 17 6.88 2.12 15 7.47 2.33 46 6.93 2.19 34 7.26 1.85 25 6.40 2.63 10 6.70 0.95 17 5.12 2.50 27 5.85 2.80 26 7.19 2.65 4 5.75 1.71 17 6.24 1.99 4 6.00 2.45 8 8.13 1.36
Transport 13 6.54 2.70 13 5.92 2.06 41 6.56 2.27 30 7.17 1.98 24 5.67 2.50 9 7.33 1.58 15 5.27 2.43 24 6.25 2.72 23 7.35 2.69 5 6.40 1.52 21 5.90 2.23 4 4.50 2.65 7 6.43 2.07
Agriculture and rural development* 21 6.52 2.29 15 7.47 2.85 46 7.07 2.23 42 7.26 1.85 26 6.00 2.61 8 6.50 1.07 17 5.00 2.76 25 6.44 2.63 24 7.08 2.55 4 6.00 0.82 18 5.61 1.72 4 4.75 2.87 6 8.33 2.25
Trade and exports* 10 4.50 2.46 13 7.69 2.32 30 5.50 2.08 19 6.05 1.72 21 5.71 2.43 8 6.00 2.39 14 4.29 2.61 13 5.15 2.76 20 6.00 2.73 4 5.50 1.29 13 5.08 1.19 3 6.33 0.58 5 7.60 1.14
Natural resource management 10 6.50 2.42 3 5.67 1.53 30 5.80 2.66 24 5.83 1.69 20 5.50 2.14 7 6.00 2.45 13 4.31 1.44 15 5.40 2.64 19 6.16 3.04 3 6.33 1.53 15 5.13 1.92 3 7.00 1.00 4 7.50 1.73
Climate change 10 6.40 2.32 10 7.50 1.58 39 5.92 2.73 24 6.21 1.74 25 5.80 2.65 8 6.75 2.38 14 4.50 2.07 20 5.85 2.72 21 6.33 2.39 2 5.50 0.71 16 5.38 1.78 3 6.33 2.08 5 8.00 1.58
Poverty reduction* 17 6.24 2.19 15 8.00 2.27 48 6.13 2.21 38 6.55 1.72 26 6.27 2.99 9 6.00 1.87 18 4.61 2.40 27 5.26 2.86 23 6.83 2.61 3 5.33 2.08 19 5.26 2.08 5 4.60 2.07 7 8.00 2.08
Anti corruption 13 4.92 2.90 13 6.85 1.99 38 6.24 2.72 30 6.37 2.28 22 5.82 2.77 8 5.50 2.33 15 4.40 1.96 24 5.71 2.80 25 6.56 2.81 4 6.50 1.29 14 5.79 2.19 5 5.20 1.64 7 7.29 2.29
Judiciary reform* 11 5.00 2.72 12 8.17 1.19 31 5.39 2.75 19 5.79 1.90 23 5.61 2.46 8 6.00 2.67 15 4.47 2.67 15 4.87 2.97 22 6.09 2.86 3 7.00 1.00 11 5.00 2.19 4 5.50 1.00 8 7.00 2.67
Economic growth* 15 6.13 2.26 14 8.79 2.08 45 6.42 2.35 33 6.64 1.65 26 5.85 2.91 13 7.08 1.61 17 4.71 2.11 24 5.96 2.76 28 7.11 2.59 5 6.60 2.19 18 6.89 2.00 3 6.00 1.00 8 8.50 2.00
Disaster risk management 10 4.90 2.33 4 4.50 2.08 31 5.68 2.79 20 5.85 2.18 24 5.63 2.84 6 5.83 1.94 13 2.92 1.75 19 6.58 3.11 19 6.00 3.06 2 6.50 0.71 11 5.45 1.63 3 5.00 1.73 3 6.00 0.00
Equality of opportunity 7 4.29 2.87 5 4.80 2.59 28 5.86 3.10 19 5.74 2.08 19 5.32 2.08 7 4.71 1.98 12 3.58 1.88 18 6.11 3.01 18 6.11 2.93 3 7.00 1.00 14 4.86 1.92 4 6.00 2.83 4 7.25 3.10
Groundnut industry reform* 9 4.78 2.22 14 7.71 1.94 27 4.48 2.29 18 5.06 1.80 22 4.91 2.71 7 5.57 0.79 14 3.71 1.98 10 5.50 2.88 19 6.53 3.08 3 4.67 3.21 13 4.69 1.38 3 6.00 1.73 4 6.50 3.11
Information and communications
technology 8 4.75 1.98 10 6.70 2.21 33 5.91 2.91 24 7.04 1.49 22 5.77 2.41 7 5.86 2.34 17 4.71 2.47 15 6.33 3.37 21 6.24 3.24 4 5.75 0.96 15 5.07 1.71 4 5.25 2.06 2 8.00 2.83
*Significantly different between stakeholder groups
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
To what extent does the World Bank
Group’s work help to achieve 19 5.74 1.66 19 6.58 2.27 66 6.55 1.91 57 7.00 1.52 24 6.92 1.91 16 6.63 1.02 24 5.25 1.94 37 6.22 2.25 36 7.11 2.53 8 7.38 1.51 22 5.95 1.50 7 5.00 3.32 11 7.09 2.59
development results in Senegal?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups
56
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results (continued)
To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
The World Bank Group’s financial
20 6.30 1.56 16 6.31 2.58 68 6.07 2.45 54 6.52 2.12 29 6.14 2.05 13 6.54 1.13 21 5.19 2.20 36 5.50 2.56 32 6.09 2.51 9 7.33 1.50 20 4.90 1.97 7 4.57 2.15 11 6.45 2.21
instruments meet the needs of Senegal
The World Bank Group meets Senegal’s
17 6.18 1.81 17 6.82 2.43 58 6.14 2.21 47 6.43 2.03 29 5.10 2.41 13 6.23 2.28 19 5.16 1.54 38 5.58 2.70 28 5.61 2.30 5 7.20 0.84 23 4.91 2.11 6 4.67 1.37 10 6.40 2.72
needs for knowledge services*
*Significantly different between stakeholder groups
D. The World Bank Group’s Knowledge Work and Activities
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Are timely 12 6.33 1.30 9 6.22 2.28 49 6.31 2.25 40 6.30 1.74 20 5.55 2.80 9 5.00 2.45 13 5.54 1.61 18 5.61 2.70 25 6.40 2.65 4 7.00 1.41 22 5.64 1.87 5 4.00 2.45 5 7.80 0.45
Include appropriate level of stakeholder
14 5.93 1.98 13 5.31 2.36 63 6.32 2.35 45 6.80 1.44 19 5.63 2.52 14 6.43 1.79 15 5.20 1.66 28 5.54 2.33 22 6.50 2.39 5 6.80 2.17 23 5.65 1.75 5 3.40 2.30 5 6.40 1.67
involvement during preparation*
Lead to practical solutions* 18 6.22 1.99 16 6.00 2.03 60 5.88 2.44 45 6.82 1.75 24 4.79 2.30 13 6.23 1.88 15 5.20 2.18 25 5.00 2.40 28 5.89 2.30 5 7.40 1.52 23 6.04 1.64 6 5.17 2.86 6 7.83 0.75
Are accessible (well written and easy to
16 6.19 2.14 17 6.76 2.41 67 6.61 2.33 47 6.62 1.81 21 5.52 3.08 16 6.75 1.91 18 6.50 1.92 38 6.03 2.49 30 7.13 2.18 6 6.83 1.33 24 6.13 2.46 7 5.00 2.77 7 6.86 2.27
understand)
Are source of relevant information on
17 7.53 1.55 17 8.35 2.45 61 7.31 2.00 50 7.20 1.69 24 6.29 2.82 16 7.19 1.94 17 6.47 2.18 32 6.75 2.34 31 7.19 2.44 5 7.60 1.14 26 6.85 2.22 7 5.43 3.46 7 8.00 2.45
global good practices
Are relevant to country challenges 17 6.47 1.97 15 5.13 2.33 66 5.98 2.50 46 6.48 1.87 23 4.78 2.45 14 6.00 2.11 17 5.47 2.12 29 5.41 2.68 30 5.83 2.59 6 6.67 2.07 23 5.43 2.06 5 3.80 2.39 8 6.13 1.81
Are adequately disseminated 2 8.50 2.12 8 6.75 3.54 24 5.29 2.27 19 5.63 2.29 13 4.31 2.56 10 4.90 1.97 6 5.83 2.71 20 6.30 2.56 16 6.38 3.65 3 5.67 1.15 16 4.06 1.81 2 6.00 1.41 5 6.00 2.45
Are translated enough into local
15 4.20 1.78 10 1.50 0.71 55 3.56 2.73 36 3.58 2.36 21 3.90 2.64 8 4.25 2.96 16 3.50 2.45 30 3.43 2.79 24 2.54 1.74 5 3.00 1.58 22 2.86 1.55 5 3.40 1.95 6 1.17 0.41
language
Are adaptable to Senegal’s specific
development challenges and country 17 6.65 1.62 17 5.82 2.16 63 5.63 2.44 42 6.48 1.71 23 5.04 2.51 14 6.43 2.10 16 5.31 2.41 25 5.44 2.72 30 6.13 2.76 6 6.00 2.10 22 5.86 2.38 6 4.83 3.06 9 5.67 2.24
circumstances
*Significantly different between stakeholder groups
57
World Bank Group Country Opinion Survey 2017: Senegal
D. The World Bank Group’s Knowledge Work and Activities (continued)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Overall, how significant a contribution do
you believe the World Bank Group's
21 7.00 1.55 16 6.94 2.17 69 6.68 2.14 52 6.94 1.70 27 5.78 2.59 14 6.57 1.87 18 5.89 1.94 38 6.29 2.40 34 7.71 2.46 8 7.75 1.49 25 6.36 1.68 7 5.14 2.97 13 6.77 2.55
knowledge work and activities make to
development results in your country?*
Overall, how would you rate the technical
quality of the World Bank Group's 20 7.05 1.15 16 6.81 1.56 69 7.04 2.05 55 7.47 1.54 26 6.35 2.06 15 7.33 1.45 16 6.44 1.82 40 7.08 1.95 32 7.16 2.42 6 7.33 1.37 24 7.25 1.57 7 4.86 2.27 10 7.10 1.85
knowledge work and activities?
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
*Significantly different between stakeholder groups
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/
President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary
Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
The World Bank Group’s “Safeguard
14 5.14 2.03 15 5.67 1.68 45 5.04 2.34 42 6.48 2.24 21 5.81 2.75 7 6.14 2.27 15 5.07 2.58 19 4.84 2.61 24 4.58 2.89 3 6.67 1.53 20 5.60 2.41 7 6.14 2.48 6 4.83 1.72
Policy” requirements are reasonable
The World Bank Group’s conditions on
17 6.41 2.15 15 5.80 2.34 58 6.38 2.46 42 6.26 2.04 24 4.54 2.93 10 6.90 1.66 17 5.35 1.97 21 5.38 2.91 25 6.76 2.26 3 7.33 0.58 19 5.84 1.77 8 2.75 1.91 8 4.88 1.96
its lending are reasonable*
The World Bank Group takes decisions
12 4.83 2.08 13 4.85 2.19 50 5.36 2.41 42 5.93 1.73 19 4.84 2.17 10 5.40 1.84 18 4.67 2.03 15 4.93 2.76 22 5.55 1.47 3 7.00 1.00 19 5.00 1.86 6 3.50 2.43 6 6.00 2.37
quickly in Senegal
Working with the World Bank Group
17 7.12 1.73 18 7.50 3.11 65 6.45 2.24 52 6.81 1.84 26 6.08 2.64 16 6.38 1.82 23 5.43 2.50 26 6.58 2.83 27 6.56 2.85 6 7.33 1.97 23 6.04 2.40 8 4.25 2.87 10 6.80 2.82
increases Senegal’s institutional capacity
Where country systems are adequate,
the World Bank Group makes 17 7.18 1.70 11 5.18 2.48 56 6.38 2.52 51 7.24 1.81 25 5.60 2.90 13 6.54 2.33 19 6.16 2.32 18 5.72 2.93 22 5.64 2.98 5 7.80 1.48 19 5.74 2.45 7 4.29 3.04 8 6.25 2.38
appropriate use of them*
The World Bank Group provides effective
20 6.75 2.27 18 7.11 2.78 69 6.39 2.38 55 7.29 1.89 26 6.69 2.63 15 6.87 1.41 21 5.71 2.45 25 6.60 3.06 19 5.47 2.80 7 7.43 1.72 25 6.60 2.16 9 6.22 2.91 10 7.20 2.30
implementation support
*Significantly different between stakeholder groups
58
World Bank Group Country Opinion Survey 2017: Senegal
F. The Future Role of the World Bank Group in Senegal
Which of the following SHOULD the World Bank Group do to make itself of greater value in Senegal? (Choose no more than TWO)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Offer more innovative
20.0% 25.0% 14.0% 22.6% 6.1% 0.0% 20.7% 27.3% 11.4% 20.0% 25.0% 12.5% 14.3%
knowledge services
Collaborate more effectively
32.0% 15.0% 18.6% 19.4% 21.2% 11.1% 24.1% 14.5% 15.9% 20.0% 7.1% 12.5% 7.1%
with Government clients
Work faster 20.0% 5.0% 18.6% 19.4% 6.1% 16.7% 13.8% 9.1% 11.4% 20.0% 10.7% 12.5% 7.1%
Reduce the complexity of
obtaining World Bank Group 28.0% 35.0% 33.7% 25.8% 42.4% 22.2% 17.2% 20.0% 34.1% 30.0% 17.9% 12.5% 50.0%
financing
Help to bring discipline/effective
supervision to implementation 20.0% 30.0% 16.3% 19.4% 15.2% 11.1% 13.8% 10.9% 15.9% 20.0% 17.9% 12.5% 14.3%
of investment projects
Offer more innovative financial
4.0% 5.0% 9.3% 4.8% 18.2% 22.2% 13.8% 12.7% 11.4% 10.0% 17.9% 12.5% 0.0%
products
Ensure greater selectivity in its
4.0% 5.0% 4.7% 6.5% 0.0% 11.1% 6.9% 0.0% 4.5% 10.0% 3.6% 12.5% 7.1%
work
Provide more adequate
data/knowledge/statistics/ 8.0% 10.0% 10.5% 6.5% 6.1% 22.2% 20.7% 10.9% 13.6% 10.0% 17.9% 0.0% 14.3%
figures on Senegal’s economy
Improve the competitiveness of
its financing compared to 8.0% 10.0% 10.5% 8.1% 9.1% 11.1% 3.4% 5.5% 13.6% 10.0% 3.6% 12.5% 14.3%
markets
Reach out more to groups
16.0% 30.0% 20.9% 25.8% 36.4% 27.8% 27.6% 61.8% 34.1% 20.0% 39.3% 50.0% 28.6%
outside of Government*
Increase the level of capacity
24.0% 15.0% 17.4% 16.1% 18.2% 16.7% 20.7% 7.3% 11.4% 0.0% 17.9% 25.0% 14.3%
development in the country
Improve the quality of its experts
as related to Senegal’s specific 12.0% 15.0% 17.4% 16.1% 15.2% 11.1% 10.3% 7.3% 9.1% 20.0% 10.7% 0.0% 7.1%
challenges
Other 0.0% 0.0% 2.3% 3.2% 0.0% 5.6% 3.4% 3.6% 4.5% 0.0% 3.6% 12.5% 7.1%
*Significantly different between stakeholder groups
59
World Bank Group Country Opinion Survey 2017: Senegal
G. Communication and Information Sharing
How do you get most of your information about economic and social development issues in Senegal? (Choose no more than TWO)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Local radio* 33.3% 23.8% 14.0% 15.9% 35.3% 0.0% 13.3% 25.0% 19.0% 20.0% 32.1% 44.4% 21.4%
International radio 7.4% 9.5% 3.5% 6.3% 17.6% 5.9% 10.0% 3.6% 4.8% 0.0% 7.1% 22.2% 7.1%
Social media 3.7% 4.8% 17.4% 14.3% 14.7% 5.9% 6.7% 17.9% 21.4% 0.0% 10.7% 11.1% 14.3%
International newspapers 3.7% 0.0% 5.8% 6.3% 8.8% 11.8% 10.0% 7.1% 7.1% 10.0% 10.7% 0.0% 7.1%
Local television 25.9% 42.9% 38.4% 27.0% 55.9% 17.6% 33.3% 30.4% 21.4% 20.0% 32.1% 22.2% 28.6%
Internet 44.4% 61.9% 57.0% 73.0% 38.2% 64.7% 50.0% 60.7% 69.0% 60.0% 50.0% 66.7% 64.3%
Periodicals 11.1% 14.3% 10.5% 6.3% 0.0% 17.6% 0.0% 12.5% 9.5% 20.0% 3.6% 0.0% 0.0%
International television 7.4% 4.8% 7.0% 12.7% 14.7% 5.9% 13.3% 3.6% 7.1% 0.0% 10.7% 11.1% 7.1%
Local newspapers* 29.6% 38.1% 30.2% 27.0% 11.8% 41.2% 50.0% 14.3% 21.4% 40.0% 28.6% 22.2% 28.6%
Other 14.8% 0.0% 5.8% 4.8% 0.0% 17.6% 6.7% 12.5% 7.1% 10.0% 10.7% 0.0% 14.3%
*Significantly different between stakeholder groups
How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
World Bank Group’s publications
29.6% 70.0% 35.7% 15.9% 34.3% 41.2% 33.3% 33.9% 20.5% 30.0% 24.1% 57.1% 57.1%
and other written materials*
e-Newsletters* 44.4% 30.0% 60.7% 65.1% 31.4% 58.8% 43.3% 50.0% 56.8% 70.0% 75.9% 28.6% 42.9%
World Bank Group’s
seminars/workshops/ 29.6% 5.0% 35.7% 30.2% 48.6% 17.6% 33.3% 37.5% 34.1% 40.0% 27.6% 14.3% 21.4%
conferences
Mobile phones* 7.4% 5.0% 4.8% 4.8% 20.0% 5.9% 16.7% 5.4% 11.4% 0.0% 13.8% 42.9% 14.3%
Direct contact with World Bank
18.5% 30.0% 16.7% 28.6% 28.6% 47.1% 20.0% 33.9% 34.1% 0.0% 34.5% 14.3% 7.1%
Group
World Bank Group’s website* 37.0% 40.0% 31.0% 34.9% 17.1% 17.6% 30.0% 14.3% 11.4% 30.0% 13.8% 28.6% 42.9%
Social media 14.8% 10.0% 7.1% 9.5% 11.4% 5.9% 10.0% 14.3% 15.9% 20.0% 3.4% 0.0% 14.3%
Other 7.4% 5.0% 0.0% 1.6% 5.7% 0.0% 3.3% 1.8% 2.3% 0.0% 3.4% 0.0% 0.0%
*Significantly different between stakeholder groups
H. Background Information
Currently, do you professionally collaborate/work with the World Bank Group in your country?*
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Yes 50.0% 5.3% 60.5% 75.4% 17.1% 83.3% 34.5% 23.1% 29.3% 50.0% 10.7% 0.0% 9.1%
No 50.0% 94.7% 39.5% 24.6% 82.9% 16.7% 65.5% 76.9% 70.7% 50.0% 89.3% 100.0% 90.9%
*Significantly different between stakeholder groups
60
World Bank Group Country Opinion Survey 2017: Senegal
H. Background Information (continued)
Which of the following agencies of the World Bank Group do you primarily engage with in Senegal?* (Select only ONE response)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
The World Bank (IDA) 95.0% 9.1% 75.7% 85.0% 65.2% 100.0% 64.7% 67.9% 68.0% 83.3% 40.0% 50.0% 16.7%
The International Finance
0.0% 0.0% 8.6% 3.3% 17.4% 0.0% 5.9% 0.0% 4.0% 16.7% 6.7% 0.0% 16.7%
Corporation
The Multilateral Investment
0.0% 0.0% 1.4% 0.0% 4.3% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Guarantee Agency
Other 5.0% 90.9% 14.3% 11.7% 13.0% 0.0% 23.5% 32.1% 28.0% 0.0% 53.3% 50.0% 66.7%
*Significantly different between stakeholder groups
Do your projects involve both the World Bank and the IFC?*
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Yes 44.0% 5.3% 30.4% 16.4% 39.4% 14.3% 13.6% 11.1% 5.4% 33.3% 8.0% 0.0% 16.7%
No 56.0% 94.7% 69.6% 83.6% 60.6% 85.7% 86.4% 88.9% 94.6% 66.7% 92.0% 100.0% 83.3%
*Significantly different between stakeholder groups
If yes, what was your view of how the two institutions work together in Senegal? (Select only ONE response)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
The two institutions work well
40.0% 0.0% 37.5% 50.0% 30.8% 0.0% 0.0% 60.0% 0.0% 66.7% 50.0% 0.0% 50.0%
together
The way the two institutions
work together needs 30.0% 100.0% 29.2% 30.0% 46.2% 0.0% 33.3% 40.0% 50.0% 33.3% 0.0% 0.0% 0.0%
improvement
The two institutions do not work
0.0% 0.0% 0.0% 0.0% 15.4% 0.0% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
well together
Don't know 30.0% 0.0% 33.3% 20.0% 7.7% 100.0% 33.3% 0.0% 50.0% 0.0% 50.0% 0.0% 50.0%
61
World Bank Group Country Opinion Survey 2017: Senegal
H. Background Information (continued)
Which of the following describes most of your exposure to the World Bank Group in Senegal? (Choose no more than TWO)
Office of Employee Bilateral/ Private Sector/ Indp Academia/
Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
(Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Observer* 27.3% 85.0% 23.5% 11.5% 67.7% 0.0% 39.3% 29.1% 41.0% 20.0% 33.3% 100.0% 45.5%
Use World Bank Group reports/
50.0% 15.0% 28.4% 19.7% 22.6% 25.0% 35.7% 41.8% 30.8% 30.0% 37.0% 0.0% 45.5%
data
Engage in World Bank Group
related/sponsored events/ 36.4% 10.0% 39.5% 29.5% 6.5% 31.3% 32.1% 40.0% 25.6% 10.0% 33.3% 0.0% 27.3%
activities*
Collaborate as part of my
50.0% 10.0% 40.7% 65.6% 48.4% 81.3% 21.4% 16.4% 41.0% 40.0% 29.6% 25.0% 9.1%
professional duties*
Use World Bank Group website
for information, data, research, 9.1% 55.0% 24.7% 14.8% 25.8% 6.3% 32.1% 20.0% 30.8% 40.0% 25.9% 25.0% 18.2%
etc.*
*Significantly different between stakeholder groups
What’s your gender?
Office of Employee Bilateral/ Private Sector/ Indp Academia/
President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary
Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other
Female 14.3% 19.0% 27.6% 23.8% 28.6% 35.3% 20.0% 29.1% 26.7% 40.0% 20.7% 25.0% 21.4%
Male 85.7% 81.0% 72.4% 76.2% 71.4% 64.7% 80.0% 70.9% 73.3% 60.0% 79.3% 75.0% 78.6%
62
World Bank Group Country Opinion Survey 2017: Senegal
Appendix C: Responses to Indicator Questions by Geographic Location14
Harare N=380 Outside Harare N=61
B. Overall Attitudes toward the World Bank Group
Dakar Outside Dakar
N Mean SD N Mean SD
Overall, please rate your impression of the World Bank
311 5.96 2.24 46 5.89 2.41
Group’s effectiveness in Senegal.
(1-Not effective at all, 10-Very effective)
To what extent do you agree with the following statements about the World Bank Group’s work in Senegal?
(1-Strongly disagree, 10-Strongly agree)
Dakar Outside Dakar
N Mean SD N Mean SD
Overall the World Bank Group currently plays a relevant
317 6.21 2.49 55 6.55 2.41
role in development in Senegal
The World Bank Group’s work is aligned with what I
300 5.85 2.47 44 6.07 2.41
consider the development priorities for Senegal
To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the
following? (1-To no degree at all, 10-To a very significant degree)
Dakar Outside Dakar
N Mean SD N Mean SD
Responsiveness to needs 246 5.40 2.12 36 5.47 1.90
Flexibility (in terms of the institution’s products and
228 4.84 2.05 35 5.00 2.00
services)
Flexibility (in terms of changing country circumstances) 203 5.05 2.09 31 5.55 2.16
Being inclusive 154 6.14 2.29 23 6.35 1.94
Openness (sharing data and other information) 254 6.56 2.17 36 5.89 2.29
Collaboration with the Government 292 7.53 1.92 42 7.88 1.95
The speed in which it gets things accomplished on the
236 5.90 2.19 39 6.15 2.21
ground
Helping to bring discipline/effective supervision to
261 7.08 2.00 40 7.35 2.09
implementation of investment projects
Collaboration with civil society 236 5.93 2.29 36 5.42 2.27
Staff accessibility 249 5.28 2.51 37 5.24 2.63
Collaboration with other donors and development partners 211 6.63 2.17 27 7.04 2.03
Collaboration with the private sector 191 5.93 2.40 28 5.82 2.65
Straightforwardness and honesty 196 6.74 2.32 34 6.82 2.75
Treating clients and stakeholders in Senegal with respect 230 7.07 2.04 39 6.62 2.48
Being a long-term partner 278 7.73 2.12 43 7.79 1.96
14441 respondents provided information about their geographic location. Only these respondents were included in the
analysis presented in this appendix.
63
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results
Dakar Outside Dakar
N Mean SD N Mean SD
To what extent does the World Bank Group’s work help to
297 6.44 2.02 45 6.84 2.01
achieve development results in Senegal?
(1-To no degree at all, 10-To a very significant degree)
To what extent do you agree with the following statements about the World Bank Group in Senegal?
(1-Strongly disagree, 10-Strongly agree)
Dakar Outside Dakar
N Mean SD N Mean SD
The World Bank Group’s financial instruments meet the
285 5.95 2.23 47 6.32 2.38
needs of Senegal
The World Bank Group meets Senegal’s needs for
269 5.93 2.24 39 5.36 2.42
knowledge services
D. The World Bank Group’s Knowledge Work and Activities
In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities:
(1-To no degree at all, 10-To a very significant degree)
Dakar Outside Dakar
N Mean SD N Mean SD
Are adaptable to Senegal’s specific development
247 5.70 2.33 40 6.53 2.26
challenges and country circumstances*
*Significantly different between geographic locations
Dakar Outside Dakar
N Mean SD N Mean SD
Overall, how significant a contribution do you believe the
World Bank Group's knowledge work and activities make 290 6.57 2.14 48 7.13 2.16
to development results in your country?
Overall, how would you rate the technical quality of the
285 6.95 1.84 48 7.35 2.06
World Bank Group's knowledge work and activities?
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
Dakar Outside Dakar
N Mean SD N Mean SD
The World Bank Group takes decisions quickly in
205 5.23 2.13 29 5.45 2.03
Senegal
Where country systems are adequate, the World Bank
232 6.28 2.43 37 6.24 2.90
Group makes appropriate use of them
64
World Bank Group Country Opinion Survey 2017: Senegal
Appendix D: Responses to Selected Questions by Level of Collaboration with the
World Bank Group15
Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs.
those respondents who do not collaborate with the WBG and covers all 10-point scale questions from the FY17 Senegal COS
questionnaire.
Collaborating with the WBG N=176 Not collaborating with the WBG N=249
B. Overall Attitudes toward the World Bank Group
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
How familiar are you with the work of the World Bank
175 5.93 2.35 246 4.78 2.46
Group in Senegal?*
(1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Overall, please rate your impression of the World Bank
154 6.46 2.11 192 5.54 2.33
Group’s effectiveness in Senegal.*
(1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
To what extent do you believe the World Bank Group’s
staff is well prepared to help Senegal solve its most 142 6.96 2.05 161 6.30 2.34
complicated development challenges?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators
To what extent do you agree with the following statements about the World Bank Group’s work in Senegal?
(1-Strongly disagree, 10-Strongly agree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Overall the World Bank Group currently plays a relevant
154 6.78 2.26 205 5.75 2.60
role in development in Senegal*
The World Bank Group’s work is aligned with what I
143 6.54 2.17 188 5.32 2.55
consider the development priorities for Senegal*
*Significantly different between collaborators and non-collaborators
15425 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the
questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix.
65
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following?
(1-To no degree at all, 10-To a very significant degree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Responsiveness to needs* 121 5.71 1.93 150 5.05 2.17
Flexibility (in terms of the institution’s products and
117 5.03 2.12 137 4.68 1.98
services)
Flexibility (in terms of changing country circumstances) 104 5.38 2.09 123 4.89 2.09
Being inclusive* 78 6.53 2.07 90 5.73 2.26
Openness (sharing data and other information) 122 6.78 2.16 159 6.27 2.23
Collaboration with the Government 142 7.59 1.70 182 7.48 2.14
The speed in which it gets things accomplished on the
126 6.01 2.13 141 5.90 2.25
ground
Helping to bring discipline/effective supervision to
127 7.28 1.85 162 6.94 2.13
implementation of investment projects
Collaboration with civil society 111 6.12 2.01 150 5.67 2.44
Staff accessibility* 129 6.07 2.41 147 4.59 2.37
Collaboration with other donors and development partners 110 6.96 2.03 123 6.45 2.22
Collaboration with the private sector 90 6.12 2.47 123 5.75 2.39
Straightforwardness and honesty* 100 7.32 2.03 123 6.25 2.58
Treating clients and stakeholders in Senegal with
118 7.28 1.96 144 6.76 2.19
respect*
Being a long-term partner 141 7.90 1.86 170 7.56 2.30
*Significantly different between collaborators and non-collaborators
66
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results
In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in
Senegal? (1-Not important at all, 10-Very important)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Social protection 133 7.25 2.31 189 6.81 2.63
Gender equity* 114 5.43 2.64 165 4.61 2.57
Private sector development 141 7.87 2.11 193 7.91 2.28
Education 152 8.88 1.50 216 8.71 1.98
Public sector governance/reform* 145 8.68 1.58 201 8.03 2.40
Global/regional integration 120 6.81 2.14 174 6.40 2.36
Food security 140 8.17 1.94 205 8.10 2.33
Urban development 133 7.31 2.09 181 7.18 2.26
Energy* 141 8.57 1.69 212 8.11 2.16
Water and sanitation 145 8.44 1.76 211 8.19 2.25
Pollution 129 7.40 2.24 190 7.38 2.41
Job creation/employment* 146 8.56 1.93 202 8.05 2.30
Health 143 8.78 1.70 214 8.42 2.18
Financial markets 120 6.73 2.35 180 6.84 2.44
Transport* 141 8.21 1.79 197 7.61 2.36
Agriculture and rural development 147 8.76 1.58 207 8.49 2.10
Trade and exports 122 6.74 2.31 190 6.78 2.38
Crime and violence 118 6.64 2.78 181 6.52 2.75
Natural resource management 125 7.63 2.25 185 7.17 2.59
Climate change 134 7.60 2.29 195 7.54 2.48
Poverty reduction 147 8.34 1.99 214 8.05 2.29
Anti corruption 141 8.22 1.93 200 7.90 2.43
Judiciary reform 134 7.40 2.33 189 7.08 2.68
Economic growth 145 8.26 2.00 198 7.87 2.21
Disaster risk management 129 7.15 2.32 186 7.12 2.41
Equality of opportunity* 130 7.32 2.49 185 6.69 2.64
Groundnut industry reform 122 6.58 2.28 180 6.46 2.66
Information and communications technology 140 7.31 2.39 192 7.49 2.24
*Significantly different between collaborators and non-collaborators
67
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results (continued)
How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in
Senegal? (1-Not effective at all, 10-Very effective)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Social protection 66 5.82 2.37 91 5.19 2.75
Gender equity 52 5.54 2.30 86 5.52 2.51
Private sector development 77 6.39 2.35 126 5.91 2.49
Education* 112 7.19 1.96 161 6.59 2.40
Public sector governance/reform 103 7.03 1.87 145 6.61 2.56
Food security 80 6.36 2.17 129 6.30 2.58
Urban development* 82 6.49 2.25 123 5.59 2.29
Energy 92 6.97 2.16 141 6.65 2.42
Water and sanitation 96 6.93 2.24 137 6.37 2.36
Health 102 6.84 2.20 142 6.50 2.43
Transport* 89 6.92 2.31 133 5.99 2.39
Agriculture and rural development 100 6.85 2.16 148 6.42 2.52
Trade and exports 61 5.33 2.24 107 5.80 2.36
Natural resource management 63 5.84 2.34 101 5.60 2.28
Climate change 67 6.03 2.32 125 5.99 2.43
Poverty reduction 95 6.28 2.15 148 5.93 2.62
Anti corruption 85 6.01 2.58 129 5.91 2.53
Judiciary reform 59 5.61 2.57 117 5.62 2.60
Economic growth 94 6.53 2.24 146 6.49 2.53
Disaster risk management 55 5.67 2.54 107 5.43 2.71
Equality of opportunity 55 5.65 2.80 100 5.35 2.50
Groundnut industry reform 51 4.71 2.06 107 5.46 2.63
Information and communications technology 63 5.71 2.57 115 5.97 2.53
*Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
To what extent does the World Bank Group’s work help to
151 6.80 1.78 184 6.19 2.17
achieve development results in Senegal?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators
To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree,
10-Strongly agree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
The World Bank Group’s financial instruments meet the
146 6.47 1.91 177 5.66 2.43
needs of Senegal*
The World Bank Group meets Senegal’s needs for
126 6.33 1.91 174 5.48 2.42
knowledge services*
*Significantly different between collaborators and non-collaborators
68
World Bank Group Country Opinion Survey 2017: Senegal
D. The World Bank Group’s Knowledge Work and Activities
In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all,
10-To a very significant degree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Are timely* 102 6.40 1.96 123 5.67 2.36
Include appropriate level of stakeholder involvement
131 6.73 2.02 131 5.38 2.07
during preparation*
Lead to practical solutions* 124 6.31 2.04 150 5.55 2.31
Are accessible (well written and easy to understand)* 133 6.95 1.82 169 6.04 2.54
Are source of relevant information on global good
131 7.39 1.73 166 6.81 2.52
practices*
Are relevant to country challenges* 129 6.26 2.08 158 5.36 2.45
Are adequately disseminated 61 5.66 2.34 78 5.38 2.81
Are translated enough into local language* 98 3.90 2.62 146 3.00 2.15
Are adaptable to Senegal’s specific development
122 6.22 2.17 157 5.51 2.47
challenges and country circumstances*
*Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Overall, how significant a contribution do you believe the
World Bank Group's knowledge work and activities make 147 7.08 1.89 180 6.22 2.31
to development results in your country?*
Overall, how would you rate the technical quality of the
143 7.40 1.73 180 6.72 1.97
World Bank Group's knowledge work and activities?*
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
*Significantly different between collaborators and non-collaborators
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
The World Bank Group’s “Safeguard Policy” requirements
107 5.84 2.42 121 5.01 2.36
are reasonable*
The World Bank Group’s conditions on its lending are
120 6.46 2.02 137 5.29 2.66
reasonable*
The World Bank Group takes decisions quickly in
107 5.64 1.95 118 4.95 2.25
Senegal*
Working with the World Bank Group increases Senegal’s
134 6.83 2.08 169 6.10 2.62
institutional capacity*
Where country systems are adequate, the World Bank
122 6.59 2.42 141 5.99 2.57
Group makes appropriate use of them
The World Bank Group provides effective implementation
135 7.05 2.10 170 6.22 2.56
support*
*Significantly different between collaborators and non-collaborators
69
World Bank Group Country Opinion Survey 2017: Senegal
Appendix E: Responses to Selected Questions by Year16
All data presented in this appendix are weighted. As a result, means of the FY 2017 data and the total number of respondents
indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2014
respondents and the total number of respondents indicated may differ from those reported in the FY 2014 COS report.
FY 2014 Number of comparable respondents = 223 FY 2017 Number of comparable respondents = 431
By weighting, the FY 2014 and FY 2017 samples have the same stakeholder composition and thus are comparable. The
weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them
in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted
stakeholder breakdown is presented below:
Percentage of Respondents FY 2014 FY 2017
Office of the President/Prime Minister/Minister 5% 5%
Office of Parliamentarian 4% 4%
Government Institutions 40% 40%
Local Government 5% 5%
Bilateral/Multilateral Agencies 4% 4%
Civil Society 15% 15%
Private Sector 9% 9%
Academia 8% 8%
Media 10% 10%
A. General Issues facing Senegal
In general would you say that Senegal is headed in ... ?*
Percentage of Respondents FY 2014 FY 2017
The right direction 64.0% 65.2%
The wrong direction 5.1% 17.5%
Not sure 30.8% 17.3%
*Significantly different between FY 2014 and FY 2017
B. Overall Attitudes toward the World Bank Group
FY 2014 FY 2017
N Mean SD N Mean SD
How familiar are you with the work of the World Bank Group in
216 5.01 2.75 427 5.27 2.43
Senegal?
(1-Not familiar at all, 10-Extremely familiar)
FY 2014 FY 2017
N Mean SD N Mean SD
Overall, please rate your impression of the World Bank Group’s
185 5.69 2.24 351 5.89 2.27
effectiveness in Senegal.
(1-Not effective at all, 10-Very effective)
FY 2014 FY 2017
N Mean SD N Mean SD
To what extent do you believe the World Bank Group’s staff is well
prepared to help Senegal solve its most complicated development 171 6.40 2.16 308 6.54 2.22
challenges?
(1-To no degree at all, 10-To a very significant degree)
16Only those questions that were asked in the FY 2014 and FY 2017 country opinion surveys, with similar response scales/options,
are presented in this appendix.
70
World Bank Group Country Opinion Survey 2017: Senegal
B. Overall Attitudes toward the World Bank Group (continued)
To what extent do you agree with the following statements about the World Bank Group’s work in Senegal?
(1-Strongly disagree, 10-Strongly agree)
FY 2014 FY 2017
N Mean SD N Mean SD
Overall the World Bank Group currently plays a relevant role in
187 6.96 2.26 369 6.21 2.51
development in Senegal*
The World Bank Group’s work is aligned with what I consider the
177 6.05 2.24 340 5.82 2.46
development priorities for Senegal
*Significantly different between FY 2014 and FY 2017
To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following?
(1-To no degree at all, 10-To a very significant degree)
FY 2014 FY 2017
N Mean SD N Mean SD
Responsiveness to needs 139 5.75 2.13 279 5.38 2.13
Flexibility (in terms of the institution’s products and services) 142 5.17 1.98 261 4.81 2.06
Flexibility (in terms of changing country circumstances) 133 5.55 2.11 233 5.12 2.11
Being inclusive 100 5.93 2.09 180 6.19 2.27
Openness (sharing data and other information) 141 6.53 2.14 289 6.46 2.19
Collaboration with the Government 178 7.67 2.01 330 7.55 1.91
The speed in which it gets things accomplished on the ground 136 6.07 2.32 275 5.92 2.19
Helping to bring discipline/effective supervision to implementation
299 7.10 2.02
of investment projects
Collaboration with civil society 274 5.87 2.29
Staff accessibility 142 5.58 2.62 286 5.32 2.51
Collaboration with other donors and development partners 239 6.70 2.13
Collaboration with the private sector 222 5.91 2.44
Straightforwardness and honesty 134 6.67 2.39 229 6.69 2.41
Treating clients and stakeholders in Senegal with respect* 139 6.07 2.40 268 6.99 2.10
Being a long-term partner 149 7.95 1.91 316 7.67 2.10
*Significantly different between FY 2014 and FY 2017
71
World Bank Group Country Opinion Survey 2017: Senegal
C. World Bank Group’s Effectiveness and Results
How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in
Senegal? (1-Not effective at all, 10-Very effective)
FY 2014 FY 2017
N Mean SD N Mean SD
Social protection 106 5.14 2.02 157 5.44 2.60
Gender equity 99 5.43 2.29 139 5.48 2.42
Private sector development 111 5.61 2.19 201 6.14 2.45
Education 140 6.63 2.06 273 6.79 2.21
Public sector governance/reform 124 6.47 2.32 246 6.72 2.28
Food security 127 5.98 2.25 206 6.28 2.37
Urban development 120 5.86 2.08 203 5.95 2.33
Energy* 136 6.16 2.21 230 6.72 2.33
Water and sanitation 126 6.40 2.25 231 6.59 2.32
Health 140 6.36 2.11 238 6.59 2.35
Transport 142 6.79 2.17 220 6.39 2.39
Trade and exports 93 5.65 2.09 164 5.57 2.32
Natural resource management 100 5.27 2.33 161 5.62 2.29
Climate change 100 5.48 2.33 189 5.92 2.36
Poverty reduction 135 6.15 2.44 245 5.99 2.42
Anti corruption 117 5.73 2.65 208 5.91 2.53
Economic growth 131 6.30 2.15 237 6.45 2.38
Equality of opportunity 93 5.20 2.23 153 5.42 2.60
Information and communications technology 106 5.72 2.08 178 5.88 2.56
*Significantly different between FY 2014 and FY 2017
FY 2014 FY 2017
N Mean SD N Mean SD
To what extent does the World Bank Group’s work help to achieve
175 6.02 2.00 335 6.45 2.01
development results in Senegal?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between FY 2014 and FY 2017
To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree,
10-Strongly agree)
FY 2014 FY 2017
N Mean SD N Mean SD
The World Bank Group’s financial instruments meet the needs of
171 5.95 2.02 323 5.96 2.28
Senegal
The World Bank Group meets Senegal’s needs for knowledge
165 5.99 1.98 298 5.82 2.24
services
72
World Bank Group Country Opinion Survey 2017: Senegal
D. The World Bank Group’s Knowledge Work and Activities
In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all,
10-To a very significant degree)
FY 2014 FY 2017
N Mean SD N Mean SD
Are timely* 148 6.82 1.98 225 5.98 2.19
Include appropriate level of stakeholder involvement during
128 5.89 1.95 267 6.04 2.13
preparation
Lead to practical solutions 145 6.14 2.28 275 5.91 2.20
Are accessible (well written and easy to understand) 144 6.21 2.19 308 6.44 2.26
Are source of relevant information on global good practices 150 7.04 2.15 302 7.07 2.18
Are relevant to country challenges 290 5.80 2.34
Are adequately disseminated 147 5.60 2.21 140 5.53 2.58
Are translated enough into local language 248 3.36 2.38
Are adaptable to Senegal’s specific development challenges and
147 6.36 2.09 278 5.85 2.35
country circumstances*
*Significantly different between FY 2014 and FY 2017
FY 2014 FY 2017
N Mean SD N Mean SD
Overall, how significant a contribution do you believe the World
Bank Group's knowledge work and activities make to development 171 6.72 2.02 327 6.66 2.13
results in your country?
Overall, how would you rate the technical quality of the World
169 6.92 2.05 325 7.04 1.88
Bank Group's knowledge work and activities?
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
FY 2014 FY 2017
N Mean SD N Mean SD
The World Bank Group’s “Safeguard Policy” requirements are
115 5.69 2.24 230 5.47 2.44
reasonable
The World Bank Group’s conditions on its lending are reasonable* 144 5.38 2.32 256 5.95 2.39
The World Bank Group takes decisions quickly in Senegal 131 5.15 2.27 228 5.25 2.11
Working with the World Bank Group increases Senegal’s
166 6.55 2.33 306 6.41 2.42
institutional capacity
Where country systems are adequate, the World Bank Group
129 6.57 2.32 260 6.29 2.48
makes appropriate use of them
The World Bank Group provides effective implementation support 161 6.72 2.19 307 6.59 2.40
*Significantly different between FY 2014 and FY 2017
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World Bank Group Country Opinion Survey 2017: Senegal
Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group
Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Senegal? (Choose no more than TWO)
collaborate/work with the World Bank
Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website
Not collaborating Collaborating
No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean
with the WBG with the WBG
Overall, please rate your impression of the World Bank
5.54 6.46 6.24 5.37 5.84 6.26 5.95 6.01 5.80 6.20 6.05 5.72
Group’s effectiveness in Senegal.
Overall the World Bank Group currently plays a relevant role
5.75 6.78 6.61 5.73 6.27 6.47 6.26 6.50 6.12 6.65 6.35 6.28
in development in Senegal
The World Bank Group’s work is aligned with what I consider
5.32 6.54 6.25 5.27 5.86 6.13 5.88 6.09 5.66 6.36 6.03 5.69
the development priorities for Senegal
Responsiveness to needs 5.05 5.71 5.63 4.99 5.35 5.63 5.37 5.57 5.23 5.67 5.53 5.13
Flexibility (in terms of the institution’s products and services) 4.68 5.03 5.05 4.47 4.82 4.99 4.85 4.92 4.69 5.10 4.92 4.72
Flexibility (in terms of changing country circumstances) 4.89 5.38 5.43 4.49 5.14 5.12 5.08 5.26 4.82 5.56 5.22 4.90
Being inclusive 5.73 6.53 6.58 5.37 6.19 6.19 6.05 6.52 5.71 6.80 6.31 5.84
Openness (sharing data and other information) 6.27 6.78 6.83 5.98 6.43 6.85 6.55 6.58 6.44 6.72 6.57 6.54
Collaboration with the Government 7.48 7.59 7.72 7.56 7.57 7.86 7.72 7.54 7.77 7.51 7.61 7.85
The speed in which it gets things accomplished on the
5.90 6.01 6.13 5.44 5.83 6.16 5.90 6.00 5.75 6.14 6.00 5.72
ground
Helping to bring discipline/effective supervision to
6.94 7.28 7.21 6.99 7.05 7.35 7.15 7.11 7.12 7.17 7.13 7.15
implementation of investment projects
Collaboration with civil society 5.67 6.12 6.06 5.66 5.96 5.86 5.96 5.86 5.91 5.96 5.95 5.84
Staff accessibility 4.59 6.07 5.70 4.56 5.46 5.11 5.35 5.39 4.91 5.90 5.52 4.83
Collaboration with other donors and development partners 6.45 6.96 7.07 6.04 6.72 6.81 6.50 7.29 6.63 6.89 6.90 6.21
Collaboration with the private sector 5.75 6.12 6.41 5.09 5.77 6.47 6.01 5.87 5.99 5.95 5.93 6.09
Straightforwardness and honesty 6.25 7.32 7.12 6.07 6.78 6.69 6.54 7.29 6.41 7.18 6.98 6.11
Treating clients and stakeholders in Senegal with respect 6.76 7.28 7.28 6.45 7.06 7.00 7.03 7.07 6.78 7.37 7.09 6.90
Being a long-term partner 7.56 7.90 7.94 7.32 7.60 8.05 7.77 7.67 7.75 7.73 7.68 7.92
To what extent does the World Bank Group’s work help to
6.19 6.80 6.64 6.38 6.57 6.53 6.61 6.43 6.44 6.72 6.61 6.40
achieve development results in Senegal?
The World Bank Group’s financial instruments meet the
5.66 6.47 6.25 5.63 5.95 6.29 6.06 6.04 5.95 6.20 6.06 6.05
needs of Senegal
The World Bank Group meets Senegal’s needs for
5.48 6.33 6.17 5.39 5.85 6.13 5.81 6.17 5.88 6.01 5.97 5.82
knowledge services
The World Bank Group’s knowledge work and activities are
adaptable to Senegal’s specific development challenges and 5.51 6.22 6.07 5.40 5.77 6.05 5.82 5.93 5.65 6.12 5.94 5.60
country circumstances
Overall, how significant a contribution do you believe the
World Bank Group’s knowledge work and activities make to 6.22 7.08 6.83 6.27 6.53 6.94 6.65 6.69 6.71 6.60 6.69 6.57
development results in your country?
Overall, how would you rate the technical quality of the
6.72 7.40 7.21 6.58 6.92 7.23 7.05 6.94 7.04 6.98 6.98 7.11
World Bank Group's knowledge work and activities?
The World Bank Group takes decisions quickly in Senegal 4.95 5.64 5.63 4.36 5.25 5.22 5.16 5.41 5.04 5.49 5.15 5.56
Where country systems are adequate, the World Bank
5.99 6.59 6.61 5.65 6.25 6.49 6.22 6.53 6.24 6.41 6.24 6.56
Group makes appropriate use of them
Yellow highlight indicates significant difference between Yes and No means.
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World Bank Group Country Opinion Survey 2017: Senegal
Appendix G: Senegal FY 2017 Questionnaire
World Bank Group Country Survey FY 2017 – Senegal
The World Bank Group is interested in gauging the views of clients and partners who are either involved in
development in Senegal or who observe activities related to social and economic development. The following
survey will give the World Bank Group’s team that works in Senegal, greater insight into how the Bank’s work is
perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more
effective strategies that support development in Senegal.
A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and
confidentiality. We hope you’ll be candid.
Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC,
MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which
you are most familiar.
To complete the survey, please circle/check the response that most accurately reflects your opinion.
If you prefer not to answer a question, please leave it blank. If you feel that you do not have an
adequate amount of information on a subject, please check “Don’t know”.
PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF
RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE
RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS.
SECTION A: GENERAL ISSUES FACING SENEGAL
A1. In general would you say that Senegal is headed in ... ?
1 The right direction
2 The wrong direction
3 Not sure
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION A: GENERAL ISSUES
A2. Listed below are a number of development priorities in Senegal.
Please identify which of the following you consider the most important development priorities in
Senegal. (Choose no more than THREE)
Social protection (e.g., pensions, targeted social
1 15 Transport (e.g., roads, bridges, transportation)
assistance)
2 Gender equity 16 Agriculture and rural development
3 Private sector development 17 Trade and exports
4 Education 18 Crime and violence
Public sector governance/reform (i.e., government
Natural resource management (renewable and
5 effectiveness, public financial management, public 19
non-renewable)
expenditure, fiscal system reform)
6 Global/regional integration 20 Climate change (e.g., mitigation, adaptation)
7 Food security 21 Poverty reduction
8 Urban development 22 Anti corruption
9 Energy 23 Judiciary reform
10 Water and sanitation 24 Economic growth
11 Pollution 25 Disaster risk management
12 Job creation/employment 26 Equality of opportunity (i.e., social inclusion)
13 Health 27 Groundnut industry reform
14 Financial markets 28 Information and communications technology
A3. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth
and equity. It will seek to foster income growth among the bottom 40 percent of a country’s
population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less
well-off. When thinking about the idea of “shared prosperity” in your country, which of the following
TWO best illustrate how this would be achieved in Senegal? (Choose no more than TWO)
1 Greater access to health and nutrition for citizens
2 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses)
3 A growing middle class
4 Better opportunity for the poor who live in rural areas
5 Better opportunity for the poor who live in urban areas
6 Consistent economic growth
7 More reliable social safety net
8 Greater access to micro-finance for the poor
9 Greater voice and participation for citizens to help ensure greater accountability
10 Education and training that better ensure job opportunity
11 Better quality public services
12 Better employment opportunities for young people
13 Better employment opportunities for women
14 Other (please specify):_____________________________________
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION A: GENERAL ISSUES
A4. Do you think the gap between the rich and the poor is a very big problem, a moderately big
problem, a small problem or not a problem at all in Senegal? (Select only ONE response)
1 A very big problem
2 A moderately big problem
3 A small problem
4 Not a problem at all
5 Don’t know
A5. In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a
problem in your country? (Select only ONE response)
1 A very serious problem
2 A somewhat serious problem
3 Not too serious problem
4 Not a problem
5 Don’t know
A6. In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very
important, moderately important, slightly important, or not an important development priority in
Senegal? (Select only ONE response)
1 A very important development priority
2 A moderately important development priority
3 A slightly important development priority
4 Not an important development priority
5 Don’t know
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
B1. How familiar are you with the work of the World Bank Group in Senegal?
1 2 3 4 5 6 7 8 9 10
Not familiar at all Extremely familiar
B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Senegal.
1 2 3 4 5 6 7 8 9 10
Not effective at
Very effective Don't know
all
B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and
knowledge) to help Senegal solve its most complicated development challenges?
1 2 3 4 5 6 7 8 9 10
To no degree at To a very
Don't know
all significant degree
B4. When thinking about the World Bank Group’s role, which activity do you believe is of greatest
VALUE and which activity is of second greatest value in Senegal?
Greatest Value Second Greatest Value
(Choose only ONE) (Choose only ONE)
1 Bringing together different groups of stakeholders
Capacity development related to World Bank Group
2
supported projects
3 Technical assistance
4 Policy advice, studies, analyses
5 Financial resources
6 Data and statistics
7 Promoting knowledge sharing
8 Implementation support
9 Mobilizing third party financial resources
10 Donor coordination
11 Other (please specify): ________________________
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
B5. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its
work in Senegal? (Choose no more than TWO)
1 World Bank Group’s processes too complex
2 Not willing to honestly criticize policies and reform efforts in the country
3 Staff too inaccessible
4 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures)
5 Not aligned with other donors’ work
6 Not aligned with country priorities
7 Not adequately sensitive to political/social realities in Senegal
8 Too influenced by developed countries
9 Not exploring alternative policy options
10 Not collaborating enough with stakeholders outside the Government
11 Its advice and strategies do not lend themselves to practical problem solving
12 Not enough public disclosure of its work
13 Arrogant in its approach
14 Not client focused
15 The credibility of its knowledge/data
16 Other (please specify): __________________________________________________
17 Don’t know
B6. To what extent do you believe that the World Bank Group’s work and support help the poorest in
Senegal? (Select only ONE response)
1 To a fully sufficient degree
2 To a somewhat sufficient degree
3 To a somewhat insufficient degree
4 To a very insufficient degree
5 Don’t know
To what extent do you agree with the following statements about the World Bank Group’s work in
Senegal?
Strongly Strongly Don't
disagree agree know
Overall the World Bank Group currently plays a
B7 1 2 3 4 5 6 7 8 9 10
relevant role in development in Senegal
The World Bank Group’s work is aligned with what I
B8 1 2 3 4 5 6 7 8 9 10
consider the development priorities for Senegal
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
To what extent is the World Bank Group an effective development partner in Senegal, in terms of each
of the following?
To no degree To a very significant Don't
at all degree know
B9 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10
Flexibility (in terms of the institution’s products and
B10 1 2 3 4 5 6 7 8 9 10
services)
Flexibility (in terms of changing country
B11 1 2 3 4 5 6 7 8 9 10
circumstances)
B12 Being inclusive 1 2 3 4 5 6 7 8 9 10
B13 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10
B14 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10
The speed in which it gets things accomplished on
B15 1 2 3 4 5 6 7 8 9 10
the ground
Helping to bring discipline/effective supervision to
B16 1 2 3 4 5 6 7 8 9 10
implementation of investment projects
B17 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10
B18 Staff accessibility 1 2 3 4 5 6 7 8 9 10
Collaboration with other donors and development
B19 1 2 3 4 5 6 7 8 9 10
partners
B20 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10
B21 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10
Treating clients and stakeholders in Senegal with
B22 1 2 3 4 5 6 7 8 9 10
respect
B23 Being a long-term partner 1 2 3 4 5 6 7 8 9 10
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS
C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following
areas of development in Senegal?
Not important Very Don't
at all important know
Social protection (e.g., pensions, targeted social
1 1 2 3 4 5 6 7 8 9 10
assistance)
2 Gender equity 1 2 3 4 5 6 7 8 9 10
3 Private sector development 1 2 3 4 5 6 7 8 9 10
4 Education 1 2 3 4 5 6 7 8 9 10
Public sector governance/reform (i.e., government
5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10
expenditure, fiscal system reform)
6 Global/regional integration 1 2 3 4 5 6 7 8 9 10
7 Food security 1 2 3 4 5 6 7 8 9 10
8 Urban development 1 2 3 4 5 6 7 8 9 10
9 Energy 1 2 3 4 5 6 7 8 9 10
10 Water and sanitation 1 2 3 4 5 6 7 8 9 10
11 Pollution 1 2 3 4 5 6 7 8 9 10
12 Job creation/employment 1 2 3 4 5 6 7 8 9 10
13 Health 1 2 3 4 5 6 7 8 9 10
14 Financial markets 1 2 3 4 5 6 7 8 9 10
15 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10
16 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10
17 Trade and exports 1 2 3 4 5 6 7 8 9 10
18 Crime and violence 1 2 3 4 5 6 7 8 9 10
Natural resource management (renewable and non-
19 1 2 3 4 5 6 7 8 9 10
renewable)
20 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10
21 Poverty reduction 1 2 3 4 5 6 7 8 9 10
22 Anti corruption 1 2 3 4 5 6 7 8 9 10
23 Judiciary reform 1 2 3 4 5 6 7 8 9 10
24 Economic growth 1 2 3 4 5 6 7 8 9 10
25 Disaster risk management 1 2 3 4 5 6 7 8 9 10
26 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10
27 Groundnut industry reform 1 2 3 4 5 6 7 8 9 10
28 Information and communications technology 1 2 3 4 5 6 7 8 9 10
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS
C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the
following areas of development in Senegal? (If you have NO exposure to/experience in working in any
of the sectors listed below, please respond “Don’t know”)
Not effective Very Don't
at all effective know
Social protection (e.g., pensions, targeted social
1 1 2 3 4 5 6 7 8 9 10
assistance)
2 Gender equity 1 2 3 4 5 6 7 8 9 10
3 Private sector development 1 2 3 4 5 6 7 8 9 10
4 Education 1 2 3 4 5 6 7 8 9 10
Public sector governance/reform (i.e., government
5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10
expenditure, fiscal system reform)
6 Food security 1 2 3 4 5 6 7 8 9 10
7 Urban development 1 2 3 4 5 6 7 8 9 10
8 Energy 1 2 3 4 5 6 7 8 9 10
9 Water and sanitation 1 2 3 4 5 6 7 8 9 10
10 Health 1 2 3 4 5 6 7 8 9 10
11 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10
12 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10
13 Trade and exports 1 2 3 4 5 6 7 8 9 10
Natural resource management (renewable and non-
14 1 2 3 4 5 6 7 8 9 10
renewable)
15 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10
16 Poverty reduction 1 2 3 4 5 6 7 8 9 10
17 Anti corruption 1 2 3 4 5 6 7 8 9 10
18 Judiciary reform 1 2 3 4 5 6 7 8 9 10
19 Economic growth 1 2 3 4 5 6 7 8 9 10
20 Disaster risk management 1 2 3 4 5 6 7 8 9 10
21 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10
22 Groundnut industry reform 1 2 3 4 5 6 7 8 9 10
23 Information and communications technology 1 2 3 4 5 6 7 8 9 10
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS
C3. To what extent does the World Bank Group’s work help to achieve development results in
Senegal?
1 2 3 4 5 6 7 8 9 10
To no degree at To a very
Don't know
all significant degree
To what extent do you agree with the following statements about the World Bank Group in Senegal?
Strongly Strongly Don't
disagree agree know
The World Bank Group’s financial instruments
(i.e., investment lending, Development Policy
C4 1 2 3 4 5 6 7 8 9 10
Loan, Trust Funds, etc.) meet the needs of
Senegal
The World Bank Group meets Senegal’s needs for
C5 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10
technical assistance)
PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF
RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE
RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS.
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS,
STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES)
In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities:
To no degree To a very significant Don't
at all degree know
D1 Are timely 1 2 3 4 5 6 7 8 9 10
Include appropriate level of stakeholder
D2 1 2 3 4 5 6 7 8 9 10
involvement during preparation
D3 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10
Are accessible (well written and easy to
D4 1 2 3 4 5 6 7 8 9 10
understand)
Are source of relevant information on global
D5 1 2 3 4 5 6 7 8 9 10
good practices
D6 Are relevant to country challenges 1 2 3 4 5 6 7 8 9 10
D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10
D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10
Are adaptable to Senegal’s specific
D9 development challenges and country 1 2 3 4 5 6 7 8 9 10
circumstances
D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work
and activities make to development results in your country?
1 2 3 4 5 6 7 8 9 10
Not significant at all Very significant Don't know
D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work
and activities?
1 2 3 4 5 6 7 8 9 10
Very low technical Very high technical
Don't know
quality quality
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION E: WORKING WITH THE WORLD BANK GROUP
To what extent do you agree/disagree with the following statements?
Strongly Strongly Don't
disagree agree know
The World Bank Group’s “Safeguard Policy”
E1 1 2 3 4 5 6 7 8 9 10
requirements are reasonable
The World Bank Group’s conditions on its
E2 1 2 3 4 5 6 7 8 9 10
lending are reasonable
The World Bank Group takes decisions quickly
E3 1 2 3 4 5 6 7 8 9 10
in Senegal
Working with the World Bank Group increases
E4 1 2 3 4 5 6 7 8 9 10
Senegal’s institutional capacity
Where country systems (e.g., procurement,
financial management, etc.) are adequate, the
E5 1 2 3 4 5 6 7 8 9 10
World Bank Group makes appropriate use of
them
The World Bank Group provides effective
E6 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10
projects)
SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SENEGAL
F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in
Senegal? (Choose no more than TWO)
1 Offer more innovative knowledge services
2 Collaborate more effectively with Government clients (e.g., national, state, local)
3 Work faster
4 Reduce the complexity of obtaining World Bank Group financing
5 Help to bring discipline/effective supervision to implementation of investment projects
6 Offer more innovative financial products
7 Ensure greater selectivity in its work
8 Provide more adequate data/knowledge/statistics/figures on Senegal’s economy
9 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms)
10 Reach out more to groups outside of Government
11 Increase the level of capacity development in the country
12 Improve the quality of its experts as related to Senegal’s specific challenges
13 Other (please specify): ______________________________________________
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION G: COMMUNICATION AND INFORMATION SHARING
G1. How do you get most of your information about economic and social development issues in
Senegal? (Choose no more than TWO)
1 Local radio 6 Internet
2 International radio 7 Periodicals
Social media (e.g., blogs, Facebook, Twitter,
3 8 International television
YouTube, Flickr)
4 International newspapers 9 Local newspapers
5 Local television 10 Other (please specify): ____________________
G2. How would you prefer to receive information from the World Bank Group?
(Choose no more than TWO)
World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to
1 5
materials face meetings/discussions)
2 e-Newsletters 6 World Bank Group’s website
World Bank Group’s Social media (e.g., blogs, Facebook, Twitter,
3 7
seminars/workshops/conferences YouTube, Flickr)
4 Mobile phones 8 Other (please specify): ____________________
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION H: BACKGROUND INFORMATION
H1. Which of the following best describes your current position? (Select only ONE response)
1 Office of the President, Prime Minister 11 NGO/Community Based Organization
2 Office of Minister 12 Media (press, radio, TV, web, etc.)
Independent Government Institution (i.e., Regulatory
3 Office of Parliamentarian 13
Agency, Central Bank/oversight institution)
Employee of a Ministry, Ministerial Department
4 14 Trade Union
or Implementation Agency
Project Management Unit (PMU) overseeing
implementation of project/
5 15 Faith-Based Group
Consultant/Contractor working on World Bank
Group supported project/program
6 Local Government Office or Staff 16 Youth Group
7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank
8 Private Sector Organization 18 Judiciary Branch
9 Private Foundation
19 Other (please specify): ________________________
10 Financial Sector/Private Bank
H2. Please identify the primary specialization of your work. (Select only ONE response)
1 Water 12 Gender
2 Social protection and labor 13 Transport and ICT
3 Fragility, conflict and violence 14 Urban, rural, and social development
4 Environment and natural resources 15 Governance
5 Public-private partnerships 16 Poverty
6 Education 17 Jobs
7 Health, nutrition, and population 18 Agriculture
8 Energy and extractives 19 Climate change
9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors)
10 Trade and competitiveness
21 Other (please specify): ____________________
11 Finance and markets
H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA)
in your country?
1 Yes
2 No
H4. Which of the following agencies of the World Bank Group do you primarily engage with in
Senegal? (Select only ONE response)
1 The World Bank (IDA)
2 The International Finance Corporation (IFC)
3 The Multilateral Investment Guarantee Agency (MIGA)
4 Other (please specify):___________________________
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World Bank Group Country Opinion Survey 2017: Senegal
SECTION H: BACKGROUND INFORMATION
H5. Do your projects involve both the World Bank and the IFC?
(If YES please go to Question H6; If NO please go to H7)
1 Yes
2 No
H6. If yes, what was your view of how the two institutions work together in Senegal?
(Select only ONE response)
1 The two institutions work well together
2 The way the two institutions work together needs improvement
3 The two institutions do not work well together
4 Don’t know
H7. Which of the following describes most of your exposure to the World Bank Group in Senegal?
(Choose no more than TWO)
1 Observer (i.e., follow in media, discuss in informal conversations, etc.)
2 Use World Bank Group reports/data
3 Engage in World Bank Group related/sponsored events/activities
4 Collaborate as part of my professional duties
5 Use World Bank Group website for information, data, research, etc.
H8. What’s your gender?
1 Female
2 Male
H9. Which best represents your geographic location?
1 Dakar
2 Outside Dakar
Thank you for completing the survey!
88