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                                                                                                                        Series 1, Note No. 5




                          " L i v e l i h o o d s L e a r n i n g "

                                  Community-managed Microfinance

                                       � A New Model from Sri Lanka

                          Meena Munshi, Anne Ritchie, and Ajai Nair


TheVillage Savings and Credit Organization (VSCO) is a community-managed microfinance organization developed
in Sri Lanka under the Community Development and Livelihood Improvement Project or "Gemi Diriya.1 VSCO is
the financial services arm of the community-run Village Organization, which has the mandate of overall economic
and social empowerment of the village, particularly the poorest. Within the short 2-3 year period of time since
project inception, many VSCOs have demonstrated that they can provide a range of financial services demanded by
their members while adhering to global standards of performance.

This note describes the context under which the model was developed, identifies some key features of the model and
outlines the benefits the system currently provides. Although it is too early to draw inferences on performance and
impact of VSCOs, it is hoped that this note provides some initial lessons for interested stakeholders.


The Context                                                              not envisage having a microfinance component. The
                                                                         project expected the communities to use the funds
The outreach of microfinance in Sri Lanka is                             provided to create social infrastructure such as roads
impressive when compared to many other developing                        and water-supply. However, there was consistent
countries. A study conducted by CGAP finds there                         demand from the participating communities for
are 15 million deposit accounts and 2 million micro                      financing to support livelihoods-related activities.
loan accounts in a country of 20 million population.2
This is also corroborated by recent household survey                     Contrary to the common perception that poor

findings that 78 percent have access to credit and 75                    communities expect grants or "hand-outs" from

percent have access to savings; 66 percent have access                   Government funded projects, these community

to both.3 However, a significant percentage of the                       members were seeking sources of credit to improve

population remains without access to formal financial                    their livelihoods. However, banks were seen as too

services and, even among those with access, the quality                  distant and unwilling to provide credit to the poor and

of that access is poor.                                                  loans provided by Microfinance Organizations were
                                                                         available on prohibitive terms and conditions. As a
When the project's Village Self-help Learning                            result, borrowing from moneylenders at interest rates
Initiatives (VSLI) pilot was started in 1999, it did                     as high as 25% per month was prevalent.



1 Gemi Diriya in Sinhala means "village strength".
2 Duflos and others (2006).
3 The Institute of Policy Studies (2005). The Survey interviewed 1,500 households from 50 Grama Niladhari divisions across 17 districts in Sri
Lanka. The two largest providers are the Samurdhi program, the Sri Lankan government's social welfare program, and SANASA, the financial
cooperative network. Samurdhi offices are present in all Gram Niladhari Divisions and all villages have a Samurdhi worker.

  2                                                                                                Livelihoods Learning Series 1, Note No. 5




The project management decided, therefore, to                             out activities prioritized by it. VOs are registered as
experiment by giving a Revolving Fund of Sri Lankan                       "People's Companies" under Sri Lanka's Company's
Rupee (SLR) 100,000 (US$ 923)4 to six villages. The                       Act (No.17 of 1982) and are governed by a General
results of this experiment were varied. Some village                      Assembly and Board of Directors (BOD). VOs receive
communities simply distributed the money among                            facilitation, training, and technical assistance from
the villagers without any rules or guidance. Other                        the project to enable them to plan and implement
communities developed some rules and procedures for                       activities in a participatory manner that includes
the use of the money, but these were still inadequate to                  women, youth, and the poor.
ensure sustainable performance of the fund. Following
this, the project facilitated a participatory design                      VOs receive a Village Development Fund based on the

process to address the shortcomings of the different                      total population of the village.6 The VO then decides

approaches used and developed the Village Savings and                     to allocate this fund among three components. The

Credit Organization (VSCO) model. This experience                         Capacity Building Fund is used to build capacity of the

under the VSLI pilot was then scaled up under the                         VOs and to maintain the VO offices; the Infrastructure

Gemi Diriya program.                                                      Fund is used to create village infrastructure - such as
                                                                          roads and water supply - identified by the community
The Gemi Diriya approach supports the efforts of                          as its highest priorities; and the Livelihood Fund is
rural communities to identify, prioritize, and take                       used to support livelihoods by providing loans for
action to meet their development needs by investing                       farm and non-farm activities, facilitating input and
in autonomous organizations such as Village                               output linkages for economic activities, and providing
Organizations (VO) and their District Federations.5                       one-time grants to the poorest. VO members have to
The VO receives funds from the project and carries


4At an exchange rate of 107.61 at the end of 2006.
5The project is funded by the World Bank and implemented by the Gemi Diriya Foundation under the Ministry of Nation Building and Estate
Infrastructure Development.
6Currently, the amount is calculated at the rate of SLR 6000 (US$56) per individual in the village.

 Livelihoods Learning Series 1, Note No. 5                                                                    3



contribute at least 30% of the project costs in cash and Services Offered
labor for using the Infrastructure Fund.
                                                         VSCOs offer both savings and credit services. The two

As of December 2007, 866 VOs had been established        savings products are compulsory savings and voluntary

by Gemi Diriya, with more than 80% of households         savings. Each SG decides the amount of compulsory

becoming members through purchase of VO shares.          savings � they often range from SLR 30 to SLR 150

Of the poorest households, 93% had become members        per month � and this allows even the poorest to join

of their VOs. Women held 60% of the decision-            SGs.

making positions on company Board of Directors and
                                                         The second main savings product is `normal savings'.
youth held 38% of positions. VOs have funded nearly
                                                         This voluntary savings product enables members to
400 infrastructure projects.
                                                         save additional funds according to their means and
                                                         needs. This savings is not lent out and is collected and
Village Savings and Credit
                                                         deposited into banks. In addition, some VSCOs have
Organizations                                            developed additional special savings products such as

The savings and credit activities of the VO are          Loan Security Fund.

implemented by the Village Savings and Credit
Organization (VSCO). VSCO is a three-tier entity,          Box1: Building up Savings
which is embedded within the VO but operates               Lalitha Padmakanthi is a member of the
autonomously. VSCOs provide savings and credit             Kabillegama VO. She saves regularly in her SG
services to VO members. To obtain these services, VO       and has accumulated a compulsory savings of SLR
members have to become members of savings groups           2700 and a voluntary savings of SLR 5000.
(SGs) and adhere to the rules and regulations of the
VSCO.


  Figure 1: Village Organization


                                          Company
                                     B oard of Directors


                                                                      S avings and Credit
                                      Sub-committees
                                                           Organization (VS CO)

                                                              C lus ter




                                              Small Groups
                                                Households

  4                                                                            Livelihoods Learning Series 1, Note No. 5



Two main credit products are offered � one by the           manage SG activities and to represent the SG; they
SGs (called `instant' loans) and the other by the VO        serve for two years. The treasurer maintains the
(termed `project loans'). SG instant loans are made         accounts for SG compulsory savings and the lending
by the SGs from the group's compulsory savings; and         of those savings.
Village Savings and Credit Committee (VSCC) loans           Clusters are formed from a maximum of 6 SGs.
are made from the VO revolving fund. SG loans can           The Cluster Committee (CC) is composed of the
be for any purpose, while loans from the VSCC are           chairpersons and treasurers of each SG. The CC elects
only for improving the livelihoods of members. They         a Cluster chairperson, secretary and a treasurer to
can be used for both the start-up and expansion of          manage CC activities. The CC treasurer maintains the
economic activities. The SG itself determines the size,     accounts for the voluntary savings of the SG members,
interest rate and repayment period of SG loans, and         and the CC banks those savings in a CC bank account
makes all decisions concerning these loans. VSCC            used exclusively for this purpose.
loans have terms established by the VO that owns the
funds, and a decision-making process controlled by the      A Village Savings and Credit Committee (VSCC),

VSCC.                                                       which is the highest level of governance within the
                                                            VSCO, is formed by the chairpersons of the clusters,

Organizational Structure                                    as well as two representatives of the VO's BOD. The
                                                            VSCC manages the loan fund owned by the VO.
Figure 1 shows the organizational structure of the          Prospective borrowers must have a viable business
VSCO. The basic unit in a VSCO is the Savings               plan, on-time repayment of previous loans, regular
Group (SG). An SG consists of five to seven members.        savings within the SGs, and savings of at least 10% the
The members elect a chairperson and treasurer to            value of the loan.


   Figure 2: VSCO Structurev



                               GEMIDIRIYA MODEL � SRI LANKA
          Key
          C=Chairperson                                                                 Bank
          T=Treasurer
                                            People's Company                            Link-
                                                                                         age


                                                                                        6 C + 2
                              Village Savings and Credit Committee (VSCO)             Members of
                                                                                    Company BOD

           Savings
           Group                           Cluster Committees                                 Bank
                                                                                              Link-
                                                                                               age
                      6 C + 6 T                 6 C + 6 T                  6 C + 6 T

                             C                      C                          C
                      C      T                      T                          T
                                               C           C             C            C
                      T
                                  C            T           T             T            T

                      C           T                                                 C
                             C                   C       C                  C
                      T                                                             T
                             T                   T       T                  T



                      KEY FEATURE: BOTTOM UP GOVERNANCE STRUCTURE

  Livelihoods Learning Series 1, Note No. 5                                                                   5



  Box 2: Participatory Process of VSCO                     Table 1: VSCO Performance (December 2007)


   The SGs meet on a weekly basis. During these              Particulars                           Performance

   meetings, they deposit their compulsory and               Members in SGs                        117,416
   normal savings, take instant loans, make instant
                                                             Savings mobilized                     106.50
   loan payments if they have outstanding loans, and

   apply for project loans.                                  SG Loans Issued                       44.80

   The CCs meet monthly. During this meeting,                VSCO Loans Issued                     602.40

   the CC treasurer collects normal savings from the         Interest Income                       46.60
   SG treasurers and arranges for savings withdrawal,
                                                             Portfolio at Risk (30 days) on        2.80 %
   if any. The CCs review performance of SGs and
                                                             VSCO Loans
   agree on whether to forward applications received

   for project loans to the VSCC. After the meeting,       Amounts in Million SLR- Sri Lankan Rupee

   the CC treasurer deposits the collected normal
                                                            Box 4: Pahala Elleweva VSCO � Reaching
   savings into its bank account.                           many with little resources

   The VSCCs meet monthly. During these meetings
                                                            The Pahala Elleweva VO received SLR 1.9 million
   they make decisions on project loan applications
                                                            through the Livelihood Fund in two installments
   that have already been appraised, plan for appraisals    in 2003 and 2004. In the four years since
   of new loan applications, and review performance         receiving the first installment, Pahala Elleweva
   of outstanding loans. In most VSCOs, project             VSCO has provided nearly SLR 10 million in
   loan borrowers can make loan repayments on any           loans and earned a net profit of SLR 733, 245.
   day of the week since the VO office is kept open         This translates to a credit generation of over
   daily; some have fixed dates for repayment.              500% and capital generation of 39% over the
                                                            initial investment (annual Return on Assets of

Performance                                                 approximately 11%).This revolving mechanism
                                                            has proved a means to convert a limited resource to
VSCOs have achieved significant outreach and
                                                            benefit a larger number of people.
financial performance within a short period. Table
1 gives the performance of VSCOs as of December
2007. The Portfolio at Risk (30 days) indicator, which     Several VSCOs have shown excellent financial
refers to all outstanding loans that have payments that    performance (Box 4).
are overdue by at least 30 days, is well within the limit
of 5% which is considered to be international best         Innovative features of VSCOs
practice.
                                                           User management: VSCOs are owned and managed
                                                           by VO members who use VSCO services. Members
  Box 3: Facilitating Business Expansion
                                                           determine savings norms and loan norms � amounts,
  Deepika Ratnayake is a member of the Wasipanna           interest rates, payment schedules, etc. The broad

  VO. Her husband is a carpenter and the family            participation in VSCOs � over 60% of households in
                                                           the project villages participate � makes VSCOs truly
  runs a furniture business. Deepika has taken four
                                                           community-managed microfinance organizations.
  loans from the Wasipanna VSCO to grow the

  family business � 1st SLR 5000, 2nd SLR 10,000,          Embedded Autonomy: The VSCO is not a separate
                                                           legal entity; it is a self-managed part of the VO
  3rd SLR 15,000 and 4th SLR 30,000.
                                                           that is responsible for savings and loan operations.

  6                                                                           Livelihoods Learning Series 1, Note No. 5



These operations have been separated from other          Graduation of the poorest: Gemi Diriya allocates a
operations of the VO because experience in many         portion of the Livelihood Fund for the provision of
countries has demonstrated that multi-sector            one-time grants of value SLR 5000 to 10,000(US$46
organizations must clearly distinguish financial        to US$92) for income generation to the poorest of
service activities from other activities such as        the poor. This enables communities to help those
infrastructure development. Furthermore, within         with few assets to get started on an economic activity
a VSCO, the SG, the Clusters, and VSCCs also            without the risk of a loan. The VO works with the
operate autonomously in their respective domains        poorest to help them develop a plan for a viable
while being embedded in each other. The                 income generating activity before issuing the one-time
representatives from the VO Board of Directors          grant. The grantee is expected to be an SG member
in the VSCC helps to ensure that the loan fund          and to be saving regularly. Being an SG member gives
owned by the VO is managed responsibly, thereby         grantees an opportunity to save additional income
maintaining its full value over time.                   generated, provides a support group of similar people
                                                        striving to move out of poverty, and most importantly,
Balancing safety and returns to savings: Most           the possibility for future loans to scale up an existing
community-based savings and credit organizations        economic activity or to start a new activity.
use all the savings collected for lending purposes.
This practice puts savings at risk if loans are not      Risk-management: A Loan Security Fund, created

being fully repaid. However, when the poor save         at the VO level by a 1% fee paid by project loan

at banks, they often receive low interest rates on      borrowers and a 2% contribution by VSCO from

those savings, and the savings do not enable them to    interest income, is used to write off the loan in the

improve their access to loans from these institutions,  case of a member's death. The Fund also pays for

forcing them to borrow from moneylenders at             the funeral expenses of the borrower. Gemidiriya

exorbitant interest rates. VSCOs strike a balance by    field staff report that the existence of this fund is the

using compulsory savings � which are the same for       most significant factor in attracting VO members to

all members of an SG � for lending, but banking         participate in VSCO activities.

the normal savings, which vary according to the
means and the desires of individual members. VSCOs       Benefits
establish relationships with banks so that members       VSCO provides a simple and community friendly
can get higher interest rates on their savings through   source of financial services for rural communities.
fixed deposit instruments, and gain access to bank
loans when they have established creditworthiness        Providing an opportunity to save safely: VSCOs
through on-time repayment of their VSCO loans.           increase the number of people who have access to
Also, by keeping management of normal savings at         saving facilities in formal financial institutions. By
the Cluster level, where records and bank balances       placing their normal savings with banks, VSCOs are
can be inspected by SG officers on a regular basis,      providing an opportunity for the rural poor to save
the threat of savings mismanagement is significantly     safely. Further, there is a reduction in transaction
reduced.                                                 costs of traveling long distances to Banks. VSCOs are
                                                         increasing incentives to save and are encouraging a
                                                         regular savings habit.

 Box 5: From Destitution to Entrepreneurship
                                                         Providing timely credit at reasonable terms: VSCOs
  Sumanadasa is a member of the Wewatana VO.             are offering credit that responds to the needs of VO
  She got a grant of SLR 5000 in 2006 to start a         members and is tailored to the complexities of rural

  micro-enterprise making and selling small packets      lives, at terms that are decided by the users themselves.
                                                         This contrasts starkly with the high interest rates and
  of groceries such as tea, lentils and sugar. As the
                                                         exploitative terms of credit offered by money lenders.
  enterprise has done well, she has recently taken a     The `instant' loans provided by Small Groups address
  loan of SLR 5000 to expand the activity further.       small and emergency credit and `project' loans address

 Livelihoods Learning Series 1, Note No. 5                                                                    7



 Box 6: Financing Agriculture,                           dominated mostly by rich men is now being handled
                                                         by women.
 Kalukala VSCO has been issuing loans for paddy

 cultivation for the past four paddy seasons. The       Vision for the Future
 loans are issued at the rate of SLR 15,000 per
                                                         VSCOs as a source of revenue to sustain VOs: Some
 hectare of paddy cultivated. The loans have to          VOs have already decided that a portion of the
 be repaid in one installment after 7 months. In         VSCOs profits will be transferred to the VOs to be

 the most recent season, 129 farmers borrowed.           used as development expenditure. This can become

 Access to credit from VSCO has allowed farmers          a sustainable source of revenue for VOs, once
                                                         development funds provided to VOs by Gemi Diriya
 to depend on their own community organization
                                                         for infrastructure and capacity building are exhausted.
 rather than on advances from traders that have          This is critical since the mandate of the VO to help in
 to be repaid by selling back paddy at discounted        the social and economic development of its members is
 prices.                                                 unlikely to be achieved within the project period.

                                                         Ensuring the sustainability of VOs through federations:
credit needs for livelihood improvement. VSCOs           VOs are already starting to form federations as a means
provide financial services to their members that are     to leverage economies of scale and create sustainable
often not available from other sources. The economic     access to support services. The financial services arms
impact of timely and adequate access to credit at        of these federations are expected to provide support
reasonable terms can be significant. Credit offered for  services to VSCOs.
seasonal agriculture needs by several VSCOs is a good
example.                                                 Achieving Financial Inclusion: The formal financial
                                                         system consisting of private and public banks, and
Empowerment: Managing a financial institution of         other non-bank financial institutions in Sri Lanka,
their own is a source of pride and self confidence       find it difficult to expand their outreach into rural
to the communities. The domain which was earlier         areas and among the poor. Even publicly-owned

  8                                                                             Livelihoods Learning Series 1, Note No. 5



banks, which have a mandate to do this, find it hard        References
to extend outreach to poor people cost-effectively.
                                                            Duflos E., Ledgerwood J., Helms B., Moyart M. 2006.
VSCOs are already helping them partially achieve their
                                                            Country-Level Effectiveness and Accountability Sri
mandate by banking some of the savings collected. In
                                                            Lanka. Washington: CGAP.
the future, VSCOs can further help banks broaden
and deepen financial inclusion by partnering with           Institute of Policy Studies.2005. Microfinance Survey
them in other financial services such as credit and         2004. Colombo, Sri Lanka
insurance. Some banks have already expressed interest
in establishing linkages with the VOs.




   Series 1. Note No. 5. December 2007.

   Vijay Mohan is the Director of Food Security, Society for Elimination of Rural Poverty, Hyderabad, India.

   Vijaysekar Kalavakonda is a Senior Insurance Specialist, Finance and Private Sector of the World Bank.

   Shweta S. Banerjee is a Junior Professional Associate and the Learning Coordinator for the Rural Livelihoods
   Program, South Asia Sustainable Development of the World Bank.

   Meena Munshi a Senior Economist in the South Asia Sustainable Development of the World Bank

   Anne Ritchie is a consultant working on micro finance at the World Bank

   Ajai Nair is a consultant working on micro finance in the Agriculture and Rural Development Department
   of the World Bank

   This document was edited by Shweta S. Banerjee and Natasha Hayward of the World Bank

   "Livelihoods Learning" Note Series is published by the Rural Livelihoods Cluster in the South Asia
   Sustainable Development Department of the World Bank, 1818 H Street NW, Washington DC 20433,
   USA. For additional copies contact livelihoods@listserve.worldbank.org




   The findings, interpretations, and conclusions expressed in this note are entirely those of the author(s) and
   should not be attributed in any manner to the World Bank, to its affiliated organizations or to members of
   its Board of Executive Directors or the countries they represent.