42732 Series 1, Note No. 5 " L i v e l i h o o d s L e a r n i n g " Community-managed Microfinance � A New Model from Sri Lanka Meena Munshi, Anne Ritchie, and Ajai Nair TheVillage Savings and Credit Organization (VSCO) is a community-managed microfinance organization developed in Sri Lanka under the Community Development and Livelihood Improvement Project or "Gemi Diriya.1 VSCO is the financial services arm of the community-run Village Organization, which has the mandate of overall economic and social empowerment of the village, particularly the poorest. Within the short 2-3 year period of time since project inception, many VSCOs have demonstrated that they can provide a range of financial services demanded by their members while adhering to global standards of performance. This note describes the context under which the model was developed, identifies some key features of the model and outlines the benefits the system currently provides. Although it is too early to draw inferences on performance and impact of VSCOs, it is hoped that this note provides some initial lessons for interested stakeholders. The Context not envisage having a microfinance component. The project expected the communities to use the funds The outreach of microfinance in Sri Lanka is provided to create social infrastructure such as roads impressive when compared to many other developing and water-supply. However, there was consistent countries. A study conducted by CGAP finds there demand from the participating communities for are 15 million deposit accounts and 2 million micro financing to support livelihoods-related activities. loan accounts in a country of 20 million population.2 This is also corroborated by recent household survey Contrary to the common perception that poor findings that 78 percent have access to credit and 75 communities expect grants or "hand-outs" from percent have access to savings; 66 percent have access Government funded projects, these community to both.3 However, a significant percentage of the members were seeking sources of credit to improve population remains without access to formal financial their livelihoods. However, banks were seen as too services and, even among those with access, the quality distant and unwilling to provide credit to the poor and of that access is poor. loans provided by Microfinance Organizations were available on prohibitive terms and conditions. As a When the project's Village Self-help Learning result, borrowing from moneylenders at interest rates Initiatives (VSLI) pilot was started in 1999, it did as high as 25% per month was prevalent. 1 Gemi Diriya in Sinhala means "village strength". 2 Duflos and others (2006). 3 The Institute of Policy Studies (2005). The Survey interviewed 1,500 households from 50 Grama Niladhari divisions across 17 districts in Sri Lanka. The two largest providers are the Samurdhi program, the Sri Lankan government's social welfare program, and SANASA, the financial cooperative network. Samurdhi offices are present in all Gram Niladhari Divisions and all villages have a Samurdhi worker. 2 Livelihoods Learning Series 1, Note No. 5 The project management decided, therefore, to out activities prioritized by it. VOs are registered as experiment by giving a Revolving Fund of Sri Lankan "People's Companies" under Sri Lanka's Company's Rupee (SLR) 100,000 (US$ 923)4 to six villages. The Act (No.17 of 1982) and are governed by a General results of this experiment were varied. Some village Assembly and Board of Directors (BOD). VOs receive communities simply distributed the money among facilitation, training, and technical assistance from the villagers without any rules or guidance. Other the project to enable them to plan and implement communities developed some rules and procedures for activities in a participatory manner that includes the use of the money, but these were still inadequate to women, youth, and the poor. ensure sustainable performance of the fund. Following this, the project facilitated a participatory design VOs receive a Village Development Fund based on the process to address the shortcomings of the different total population of the village.6 The VO then decides approaches used and developed the Village Savings and to allocate this fund among three components. The Credit Organization (VSCO) model. This experience Capacity Building Fund is used to build capacity of the under the VSLI pilot was then scaled up under the VOs and to maintain the VO offices; the Infrastructure Gemi Diriya program. Fund is used to create village infrastructure - such as roads and water supply - identified by the community The Gemi Diriya approach supports the efforts of as its highest priorities; and the Livelihood Fund is rural communities to identify, prioritize, and take used to support livelihoods by providing loans for action to meet their development needs by investing farm and non-farm activities, facilitating input and in autonomous organizations such as Village output linkages for economic activities, and providing Organizations (VO) and their District Federations.5 one-time grants to the poorest. VO members have to The VO receives funds from the project and carries 4At an exchange rate of 107.61 at the end of 2006. 5The project is funded by the World Bank and implemented by the Gemi Diriya Foundation under the Ministry of Nation Building and Estate Infrastructure Development. 6Currently, the amount is calculated at the rate of SLR 6000 (US$56) per individual in the village. Livelihoods Learning Series 1, Note No. 5 3 contribute at least 30% of the project costs in cash and Services Offered labor for using the Infrastructure Fund. VSCOs offer both savings and credit services. The two As of December 2007, 866 VOs had been established savings products are compulsory savings and voluntary by Gemi Diriya, with more than 80% of households savings. Each SG decides the amount of compulsory becoming members through purchase of VO shares. savings � they often range from SLR 30 to SLR 150 Of the poorest households, 93% had become members per month � and this allows even the poorest to join of their VOs. Women held 60% of the decision- SGs. making positions on company Board of Directors and The second main savings product is `normal savings'. youth held 38% of positions. VOs have funded nearly This voluntary savings product enables members to 400 infrastructure projects. save additional funds according to their means and needs. This savings is not lent out and is collected and Village Savings and Credit deposited into banks. In addition, some VSCOs have Organizations developed additional special savings products such as The savings and credit activities of the VO are Loan Security Fund. implemented by the Village Savings and Credit Organization (VSCO). VSCO is a three-tier entity, Box1: Building up Savings which is embedded within the VO but operates Lalitha Padmakanthi is a member of the autonomously. VSCOs provide savings and credit Kabillegama VO. She saves regularly in her SG services to VO members. To obtain these services, VO and has accumulated a compulsory savings of SLR members have to become members of savings groups 2700 and a voluntary savings of SLR 5000. (SGs) and adhere to the rules and regulations of the VSCO. Figure 1: Village Organization Company B oard of Directors S avings and Credit Sub-committees Organization (VS CO) C lus ter Small Groups Households 4 Livelihoods Learning Series 1, Note No. 5 Two main credit products are offered � one by the manage SG activities and to represent the SG; they SGs (called `instant' loans) and the other by the VO serve for two years. The treasurer maintains the (termed `project loans'). SG instant loans are made accounts for SG compulsory savings and the lending by the SGs from the group's compulsory savings; and of those savings. Village Savings and Credit Committee (VSCC) loans Clusters are formed from a maximum of 6 SGs. are made from the VO revolving fund. SG loans can The Cluster Committee (CC) is composed of the be for any purpose, while loans from the VSCC are chairpersons and treasurers of each SG. The CC elects only for improving the livelihoods of members. They a Cluster chairperson, secretary and a treasurer to can be used for both the start-up and expansion of manage CC activities. The CC treasurer maintains the economic activities. The SG itself determines the size, accounts for the voluntary savings of the SG members, interest rate and repayment period of SG loans, and and the CC banks those savings in a CC bank account makes all decisions concerning these loans. VSCC used exclusively for this purpose. loans have terms established by the VO that owns the funds, and a decision-making process controlled by the A Village Savings and Credit Committee (VSCC), VSCC. which is the highest level of governance within the VSCO, is formed by the chairpersons of the clusters, Organizational Structure as well as two representatives of the VO's BOD. The VSCC manages the loan fund owned by the VO. Figure 1 shows the organizational structure of the Prospective borrowers must have a viable business VSCO. The basic unit in a VSCO is the Savings plan, on-time repayment of previous loans, regular Group (SG). An SG consists of five to seven members. savings within the SGs, and savings of at least 10% the The members elect a chairperson and treasurer to value of the loan. Figure 2: VSCO Structurev GEMIDIRIYA MODEL � SRI LANKA Key C=Chairperson Bank T=Treasurer People's Company Link- age 6 C + 2 Village Savings and Credit Committee (VSCO) Members of Company BOD Savings Group Cluster Committees Bank Link- age 6 C + 6 T 6 C + 6 T 6 C + 6 T C C C C T T T C C C C T C T T T T C T C C C C C T T T T T T KEY FEATURE: BOTTOM UP GOVERNANCE STRUCTURE Livelihoods Learning Series 1, Note No. 5 5 Box 2: Participatory Process of VSCO Table 1: VSCO Performance (December 2007) The SGs meet on a weekly basis. During these Particulars Performance meetings, they deposit their compulsory and Members in SGs 117,416 normal savings, take instant loans, make instant Savings mobilized 106.50 loan payments if they have outstanding loans, and apply for project loans. SG Loans Issued 44.80 The CCs meet monthly. During this meeting, VSCO Loans Issued 602.40 the CC treasurer collects normal savings from the Interest Income 46.60 SG treasurers and arranges for savings withdrawal, Portfolio at Risk (30 days) on 2.80 % if any. The CCs review performance of SGs and VSCO Loans agree on whether to forward applications received for project loans to the VSCC. After the meeting, Amounts in Million SLR- Sri Lankan Rupee the CC treasurer deposits the collected normal Box 4: Pahala Elleweva VSCO � Reaching savings into its bank account. many with little resources The VSCCs meet monthly. During these meetings The Pahala Elleweva VO received SLR 1.9 million they make decisions on project loan applications through the Livelihood Fund in two installments that have already been appraised, plan for appraisals in 2003 and 2004. In the four years since of new loan applications, and review performance receiving the first installment, Pahala Elleweva of outstanding loans. In most VSCOs, project VSCO has provided nearly SLR 10 million in loan borrowers can make loan repayments on any loans and earned a net profit of SLR 733, 245. day of the week since the VO office is kept open This translates to a credit generation of over daily; some have fixed dates for repayment. 500% and capital generation of 39% over the initial investment (annual Return on Assets of Performance approximately 11%).This revolving mechanism has proved a means to convert a limited resource to VSCOs have achieved significant outreach and benefit a larger number of people. financial performance within a short period. Table 1 gives the performance of VSCOs as of December 2007. The Portfolio at Risk (30 days) indicator, which Several VSCOs have shown excellent financial refers to all outstanding loans that have payments that performance (Box 4). are overdue by at least 30 days, is well within the limit of 5% which is considered to be international best Innovative features of VSCOs practice. User management: VSCOs are owned and managed by VO members who use VSCO services. Members Box 3: Facilitating Business Expansion determine savings norms and loan norms � amounts, Deepika Ratnayake is a member of the Wasipanna interest rates, payment schedules, etc. The broad VO. Her husband is a carpenter and the family participation in VSCOs � over 60% of households in the project villages participate � makes VSCOs truly runs a furniture business. Deepika has taken four community-managed microfinance organizations. loans from the Wasipanna VSCO to grow the family business � 1st SLR 5000, 2nd SLR 10,000, Embedded Autonomy: The VSCO is not a separate legal entity; it is a self-managed part of the VO 3rd SLR 15,000 and 4th SLR 30,000. that is responsible for savings and loan operations. 6 Livelihoods Learning Series 1, Note No. 5 These operations have been separated from other Graduation of the poorest: Gemi Diriya allocates a operations of the VO because experience in many portion of the Livelihood Fund for the provision of countries has demonstrated that multi-sector one-time grants of value SLR 5000 to 10,000(US$46 organizations must clearly distinguish financial to US$92) for income generation to the poorest of service activities from other activities such as the poor. This enables communities to help those infrastructure development. Furthermore, within with few assets to get started on an economic activity a VSCO, the SG, the Clusters, and VSCCs also without the risk of a loan. The VO works with the operate autonomously in their respective domains poorest to help them develop a plan for a viable while being embedded in each other. The income generating activity before issuing the one-time representatives from the VO Board of Directors grant. The grantee is expected to be an SG member in the VSCC helps to ensure that the loan fund and to be saving regularly. Being an SG member gives owned by the VO is managed responsibly, thereby grantees an opportunity to save additional income maintaining its full value over time. generated, provides a support group of similar people striving to move out of poverty, and most importantly, Balancing safety and returns to savings: Most the possibility for future loans to scale up an existing community-based savings and credit organizations economic activity or to start a new activity. use all the savings collected for lending purposes. This practice puts savings at risk if loans are not Risk-management: A Loan Security Fund, created being fully repaid. However, when the poor save at the VO level by a 1% fee paid by project loan at banks, they often receive low interest rates on borrowers and a 2% contribution by VSCO from those savings, and the savings do not enable them to interest income, is used to write off the loan in the improve their access to loans from these institutions, case of a member's death. The Fund also pays for forcing them to borrow from moneylenders at the funeral expenses of the borrower. Gemidiriya exorbitant interest rates. VSCOs strike a balance by field staff report that the existence of this fund is the using compulsory savings � which are the same for most significant factor in attracting VO members to all members of an SG � for lending, but banking participate in VSCO activities. the normal savings, which vary according to the means and the desires of individual members. VSCOs Benefits establish relationships with banks so that members VSCO provides a simple and community friendly can get higher interest rates on their savings through source of financial services for rural communities. fixed deposit instruments, and gain access to bank loans when they have established creditworthiness Providing an opportunity to save safely: VSCOs through on-time repayment of their VSCO loans. increase the number of people who have access to Also, by keeping management of normal savings at saving facilities in formal financial institutions. By the Cluster level, where records and bank balances placing their normal savings with banks, VSCOs are can be inspected by SG officers on a regular basis, providing an opportunity for the rural poor to save the threat of savings mismanagement is significantly safely. Further, there is a reduction in transaction reduced. costs of traveling long distances to Banks. VSCOs are increasing incentives to save and are encouraging a regular savings habit. Box 5: From Destitution to Entrepreneurship Providing timely credit at reasonable terms: VSCOs Sumanadasa is a member of the Wewatana VO. are offering credit that responds to the needs of VO She got a grant of SLR 5000 in 2006 to start a members and is tailored to the complexities of rural micro-enterprise making and selling small packets lives, at terms that are decided by the users themselves. This contrasts starkly with the high interest rates and of groceries such as tea, lentils and sugar. As the exploitative terms of credit offered by money lenders. enterprise has done well, she has recently taken a The `instant' loans provided by Small Groups address loan of SLR 5000 to expand the activity further. small and emergency credit and `project' loans address Livelihoods Learning Series 1, Note No. 5 7 Box 6: Financing Agriculture, dominated mostly by rich men is now being handled by women. Kalukala VSCO has been issuing loans for paddy cultivation for the past four paddy seasons. The Vision for the Future loans are issued at the rate of SLR 15,000 per VSCOs as a source of revenue to sustain VOs: Some hectare of paddy cultivated. The loans have to VOs have already decided that a portion of the be repaid in one installment after 7 months. In VSCOs profits will be transferred to the VOs to be the most recent season, 129 farmers borrowed. used as development expenditure. This can become Access to credit from VSCO has allowed farmers a sustainable source of revenue for VOs, once development funds provided to VOs by Gemi Diriya to depend on their own community organization for infrastructure and capacity building are exhausted. rather than on advances from traders that have This is critical since the mandate of the VO to help in to be repaid by selling back paddy at discounted the social and economic development of its members is prices. unlikely to be achieved within the project period. Ensuring the sustainability of VOs through federations: credit needs for livelihood improvement. VSCOs VOs are already starting to form federations as a means provide financial services to their members that are to leverage economies of scale and create sustainable often not available from other sources. The economic access to support services. The financial services arms impact of timely and adequate access to credit at of these federations are expected to provide support reasonable terms can be significant. Credit offered for services to VSCOs. seasonal agriculture needs by several VSCOs is a good example. Achieving Financial Inclusion: The formal financial system consisting of private and public banks, and Empowerment: Managing a financial institution of other non-bank financial institutions in Sri Lanka, their own is a source of pride and self confidence find it difficult to expand their outreach into rural to the communities. The domain which was earlier areas and among the poor. Even publicly-owned 8 Livelihoods Learning Series 1, Note No. 5 banks, which have a mandate to do this, find it hard References to extend outreach to poor people cost-effectively. Duflos E., Ledgerwood J., Helms B., Moyart M. 2006. VSCOs are already helping them partially achieve their Country-Level Effectiveness and Accountability Sri mandate by banking some of the savings collected. In Lanka. Washington: CGAP. the future, VSCOs can further help banks broaden and deepen financial inclusion by partnering with Institute of Policy Studies.2005. Microfinance Survey them in other financial services such as credit and 2004. Colombo, Sri Lanka insurance. Some banks have already expressed interest in establishing linkages with the VOs. Series 1. Note No. 5. December 2007. Vijay Mohan is the Director of Food Security, Society for Elimination of Rural Poverty, Hyderabad, India. Vijaysekar Kalavakonda is a Senior Insurance Specialist, Finance and Private Sector of the World Bank. Shweta S. Banerjee is a Junior Professional Associate and the Learning Coordinator for the Rural Livelihoods Program, South Asia Sustainable Development of the World Bank. Meena Munshi a Senior Economist in the South Asia Sustainable Development of the World Bank Anne Ritchie is a consultant working on micro finance at the World Bank Ajai Nair is a consultant working on micro finance in the Agriculture and Rural Development Department of the World Bank This document was edited by Shweta S. Banerjee and Natasha Hayward of the World Bank "Livelihoods Learning" Note Series is published by the Rural Livelihoods Cluster in the South Asia Sustainable Development Department of the World Bank, 1818 H Street NW, Washington DC 20433, USA. For additional copies contact livelihoods@listserve.worldbank.org The findings, interpretations, and conclusions expressed in this note are entirely those of the author(s) and should not be attributed in any manner to the World Bank, to its affiliated organizations or to members of its Board of Executive Directors or the countries they represent.