The World Bank Report No: ISR5609 Implementation Status & Results OECS Countries OECS E-Government for Regional Integration Program (APL) (P100635) Public Disclosure Copy Operation Name: OECS E-Government for Regional Integration Program (APL) Project Stage: Implementation Seq.No: 7 Status: ARCHIVED Archive Date: 05-Jul-2011 (P100635) Country: OECS Countries Approval FY: 2008 Product Line: IBRD/IDA Region: LATIN AMERICA AND CARIBBEAN Lending Instrument: Adaptable Program Loan Implementing Agency(ies): OECS Secretariat Key Dates Board Approval Date 27-May-2008 Original Closing Date 30-Jun-2012 Planned Mid Term Review Date 02-Nov-2011 Last Archived ISR Date 05-Jul-2011 Effectiveness Date 18-Jun-2009 Revised Closing Date 30-Jun-2012 Actual Mid Term Review Date 02-Dec-2011 Project Development Objectives Project Development Objective (from Project Appraisal Document) The overall development objective of the project is to promote the efficiency, quality, and transparency of public services through the delivery of regionally integrated e- government applications that apply economies of scale. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Horizontal E-Government Interventions 3.54 Vertical E-Government Interventions 4.93 Overall Ratings Previous Rating Current Rating Public Disclosure Copy Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Implementation Status Overview THIS ISR ALSO CORRESPONDS TO P117087 (EGRIP-SVG, APL2 for St. Vincent). This ISR is filed as a result of the mid-term review mission that took place from October 10-17, 2011 with a follow up visit on December 1-2, 2011. The e-Government for Regional Integration Project (EGRIP) has transitioned to full implementation mode. Work is ongoing for the development of e-government applications to be implemented under most of the sub-components of the project, as well as activities related to legal and regulatory framework and project monitoring and evaluation. Page 1 of 10 The World Bank Report No: ISR5609 The following summarizes the key results of the project so far: • Several pieces of legislation related to e-government have been developed and will be presented to the OECS Authority for a decision prior to submission to Parliaments; Public Disclosure Copy • The design of the regional e-government institutional framework has been completed and a decision to establish an OECS E-Government Desk will be submitted to the OECS Authority; • A preliminary design of the regional multi-purpose ID system has been completed and its implementation is being launched; • Implementation of the PFM budget preparation and financial reporting modules, as well as the public information system are being launched; • Implementation of the tax e-filing and Regional Customs Information System are being launched; • The design of the e-procurement and e-health applications is being finalized. Locations Country First Administrative Division Location Planned Actual Dominica Not Entered Dominica St. Lucia Not Entered Saint Lucia St. Vincent Not Entered Saint Vincent and the Grenadines Grenada Not Entered Grenada Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target Government financial savings in areas such as Amount(USD) Value 0.00 public financial management, tax Date 27-May-2008 31-Oct-2011 31-Aug-2013 administration, customs and procurement due Comments Indicator proposed to be to new e-government systems ($/country/Year) removed from M&E framework. Estimated users# time and cost savings Text Value 0 Public Disclosure Copy measured through standardized methodology Date 27-May-2008 31-Oct-2011 31-Aug-2013 for representative transactions Comments Indicator proposed to be modified in revised M&E framework to focus on one specific application to facilitate measurement. Page 2 of 10 The World Bank Report No: ISR5609 Increase in the number of electronic Percentage Value 0.00 0.00 20.00 transactions processed by regional e- Date 27-May-2008 31-Oct-2011 31-Aug-2013 government applications (total # of transactions Comments with breakdown) Public Disclosure Copy Increase in e-government services offered or Number Value 4.00 4.00 11.00 upgraded (#) Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments 1 customs, 4 tax, 5 procurement, 1 health. Improvement of ratings in areas of functionality, Text Value accuracy and usability of e-government Date 27-May-2008 31-Oct-2011 31-Aug-2013 services, as reported by users through Comments Indicator proposed to be satisfaction surveys removed from M&E framework. Improvement of ratings in areas of openness Text Value and access to relevant information, as reported Date 27-May-2008 31-Oct-2011 31-Aug-2013 by users through satisfaction surveys Comments Indicator proposed to be removed from M&E framework. New regional institutional framework is created Yes/No Value No No Yes with adequate capacity to provide new Date 27-May-2008 31-Oct-2011 31-Aug-2013 regionally integrated e-government services, in Comments Design work completed, accordance with regionally harmonized policies and regulations awaiting decision from OECS Heads. Intermediate Results Indicators Indicator Name Core Unit of Measure Baseline Current End Target 2.1d Financial savings due to new system Amount(USD) Value 550.42 550.42 440.33 (reduction in per user cost in US$) Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Indicator proposed for Target is 20% reduction Public Disclosure Copy removal from M&E framework: difficult to measure financial savings in PFM because the SmartStream system is already implemented and EGRIP will only implement upgrades. Page 3 of 10 The World Bank Report No: ISR5609 2.2a Completion of e-government service Number Value 0.00 0.00 12.00 upgrades to the e-taxation system as well as Date 27-May-2008 31-Oct-2011 31-Aug-2013 interfaces with other systems and web-based Comments Bidding process for tax e-filing This indicator measures three tax filing system Public Disclosure Copy module had to be relaunched distinct criteria: due to lack of vendor interest. 1. Systems upgrade (any change that improves functionality), 2. System ability to interface with SMARTSTREAM and ASYCUDA and 3. Has a functional web-based Tax filing system Every country will be awarded one (1)point for each criterion met giving a total of 12. 2.2b Increase in volume of transactions of Percentage Value 0.00 0.00 20.00 e-taxation system (total # of transactions per Date 27-May-2008 31-Oct-2011 31-Aug-2013 country) Comments Sum of the total number of 20% annual increase is taxes filed online for each targeted. country / the sum of the total number of all taxes filed in each country x 100. 2.2c Time savings of new system Hours Value 0.62 0.62 0.54 (reduction in time needed to complete Date 27-May-2008 31-Oct-2011 31-Aug-2013 representative transactions) Comments Average processing time for Average processing time for 15% savings targeted. tax declarations (personal): tax declarations (personal): 37 minutes 37 minutes 2.2d Financial savings due to new system Percentage Value 3.00 3.00 4.00 Public Disclosure Copy Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Ratio of tax administration Dominica - 2.5 Grenada - To be confirmed. costs over tax revenues (%). 2.2% St. Lucia- 4.4% 2010 baseline. St. Vincent - 1.9% 2.3a Implementation of a Regional e- Number Value 0.00 0.00 3.00 Customs System as well as interfaces with Date 27-May-2008 31-Oct-2011 31-Aug-2013 other systems and web-based customs filing Comments Procurement commenced to Methodology: This indicator system develop the Regional measures three distinct Customs Information System. criteria: 1. Regional Framework is Page 4 of 10 The World Bank Report No: ISR5609 implemented and includes Dominica, Grenada,Saint Lucia and Saint Vincent 2. System is able to interface Public Disclosure Copy with ASYCUDA at national level and 3. System has a functional web-based customs system One (1) point will be awarded for each criterion met, giving a total of 3. 2.3b Increase in the volume of transactions Percentage Value 0.00 0.00 20.00 of regional e-customs system Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Target is a 20% annual increase. 2.3c Time savings of new system Days Value (reduction in time needed to complete Date 27-May-2008 31-Oct-2011 31-Aug-2013 representative transaction) Comments Indicator proposed for removal from M&E framework. 2.3d Financial savings due to new system Amount(USD) Value Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Indicator proposed for removal from M&E framework. 2.4a Implementation of an e-procurement Number Value 0.00 0.00 4.00 system in all OECS countries Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Detailed technical design has been produced, but needs to be revised to fit budget and will focus on an e-tendering Public Disclosure Copy system for the procurement of pharmaceutical products for members states by OECS PPS. 2.4b Increase in the volume of transactions Percentage Value 0.00 0.00 20.00 of regional e-procurement system (#of Date 27-May-2008 31-Oct-2011 31-Aug-2013 transactions) Comments Methodology: Total number of Target is a 20% annual transactions for current increase. period / total number of Page 5 of 10 The World Bank Report No: ISR5609 transactions for last reporting period (% increase) 2.4c Time savings of new system Days Value 180.00 180.00 90.00 (reduction in time needed to complete Public Disclosure Copy Date 27-May-2008 31-Oct-2011 31-Aug-2013 representative transaction) Comments Average time from advertising to award of contract (working days) 2.4d Financial savings due to new system Amount(USD) Value Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Indicator proposed for removal from M&E framework. 2.5a Implementation of a Regional Health Yes/No Value No No Yes Management Information System Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Conceptual Design for the Regional Health Management Information System completed. 2.5b Increase in volume of transactions of Percentage Value 0.00 0.00 20.00 a regional health management information Date 27-May-2008 31-Oct-2011 31-Aug-2013 system (# of transactions) Comments Target is a 20% annual increase. 2.5c Time savings of new system Percentage Value (percentage reduction of time needed to Date 27-May-2008 31-Oct-2011 31-Aug-2013 complete representative transactions) Comments Indicator proposed for removal from M&E framework. 2.5d Financial savings due to new system Amount(USD) Value Date 27-May-2008 31-Oct-2011 31-Aug-2013 Public Disclosure Copy Comments Indicator proposed for removal from M&E framework. 1.1 Publication of outcome-oriented Yes/No Value No Yes Yes regionally-focused e-government strategy Date 27-May-2008 31-Oct-2011 31-Aug-2013 implementation plans for OECS countries Comments OECS Countries contributed to CARICOM's Regional Digital Development Strategy and CARICAD's regional e- government strategy, which Page 6 of 10 The World Bank Report No: ISR5609 have been published for consultations on the CARICOM and CARICAD websites, respectively. Public Disclosure Copy 1.2 Implementation of key institutional in Yes/No Value No No Yes IT requirements for priority aspects of a Date 27-May-2008 31-Oct-2011 31-Aug-2013 regionally harmonized e-government regulatory Comments Model Legislation reviewed framework as identified by a gap analysis and approved by Chief Parliamentary Counsels and Attorney Generals. Final versions incorporating AG's comments to be tabled at the next OECS Authority Meeting in January 2012, after which it will be published and disseminated to all OECS countries for implementation at the national level. 1.3 Definition and publication of regional Yes/No Value No No Yes e-government standards and total cost of Date 27-May-2008 31-Oct-2011 31-Aug-2013 ownership framework Comments Consultants have been selected to design standards and total cost of ownership framework. 1.4 Development of a business plan for Yes/No Value No No Yes institutional framework strengthening Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Original indicator in PAD Business plan, institutional deemed unfeasible and design and implementation proposed to be modified as plan have been completed. per the above wording. Pending regional consensus and decision on implementation. Public Disclosure Copy 1.5a Detailed design and implementation of Number Value 0.00 0.00 4.00 ID system in core user agencies, including Date 27-May-2008 31-Oct-2011 31-Aug-2013 issuance of id numbers Comments Detailed design for multi- 1 per each of four purpose ID System has been participating countries. completed. 1.5b Design and implementation of Number Value 0.00 0.00 4.00 interoperability framework Date 27-May-2008 31-Oct-2011 31-Aug-2013 Page 7 of 10 The World Bank Report No: ISR5609 Comments Consultants selected under 1 per each of four sub-component 1.3. Indicator participating countries. to be moved up to 1.3 as well. Public Disclosure Copy 1.5c Percentage of regional population Percentage Value 0.00 0.00 20.00 covered in e-id system Date 27-May-2008 31-Oct-2011 31-Aug-2013 Comments Detailed design for multi- purpose ID System has been completed. 2.1a Completion of e-government service Number Value 0.00 0.00 12.00 upgrades to the Public Financial Management Date 27-May-2008 31-Oct-2011 31-Aug-2013 System, as well as interfaces with other Comments Procurement commenced for This indicator measures three systems and web-based public information system a budget preparation module distinct criteria: and consultancy to develop standard reports and Smart 1. Systems upgrade to Stream (SS) procedures. SmartStream (any change that improves functionality), 2. System ability to interface with SIGTAS and ASYCUDA and 3. Has a web-based public information system Every country will be awarded one (1) point for each criterion met giving a total of 12. 2.1b Increase in the number of transactions Number Value 118866.00 172490.00 250000.00 of the Public Financial Management System Date 27-May-2008 31-Oct-2011 31-Aug-2013 (internal and external users) Comments Jan.-Sep. value is 129,368, annualized to 172,490. 2.1c Time savings of new system Days Value 128.00 128.00 90.00 (reduction in time needed to complete Date 27-May-2008 31-Oct-2011 31-Aug-2013 Public Disclosure Copy representative transactions): Budget Comments Awaiting development of Preparation time (days) budget preparation module. Indicator proposed for removal from M&E framework. Data on Financial Performance (as of 29-Nov-2011) Financial Agreement(s) Key Dates Project Loan No. Status Approval Date Signing Date Effectiveness Date Closing Date Page 8 of 10 The World Bank Report No: ISR5609 Project Loan No. Status Approval Date Signing Date Effectiveness Date Closing Date P100635 IDA-44510 Effective 27-May-2008 19-Dec-2008 18-Jun-2009 30-Jun-2012 P100635 IDA-44520 Effective 27-May-2008 19-Dec-2008 18-Jun-2009 30-Jun-2012 Public Disclosure Copy P100635 IDA-44530 Effective 27-May-2008 19-Dec-2008 18-Jun-2009 30-Jun-2012 Disbursements (in Millions) Project Loan No. Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P100635 IDA-44510 Effective XDR 1.50 1.50 0.00 0.39 1.11 26.00 P100635 IDA-44520 Effective XDR 1.50 1.50 0.00 0.38 1.12 26.00 P100635 IDA-44530 Effective XDR 1.50 1.50 0.00 0.41 1.09 27.00 Disbursement Graph Public Disclosure Copy Key Decisions Regarding Implementation Discussions are underway on the possible alignment of project closing dates for the four participating countries. EGRIP is financed as a horizontal APL with two projects: 1) P100635, for Dominica, Grenada and St. Lucia, with a closing date of June 30, 2012; and 2) P117087, for St. Vincent and the Grenadines under P117087, with a closing date of August 31, 2013. The vast majority of activities is pooled and implemented as a single project with contracts split among the four participating countries. Amendment and simplification of the monitoring and evaluation framework. Several indicators in the Monitoring and Evaluation (M&E) framework devised for EGRIP during project preparation in 2007 are not reflective of project outputs and outcomes in 2011 and in some instances the data are too difficult to collect. A revised M&E framework is being proposed to facilitate collection of baseline data and updates of indicators at the country level. Restructuring History Page 9 of 10 The World Bank Report No: ISR5609 There has been no restructuring to date. Related Projects Public Disclosure Copy There are no related projects. Public Disclosure Copy Page 10 of 10