SFG2893 V19 1.5 Million Natural Gas Connections Project in 11 Governorates Site-Specific Environmental and Social Impact Assessment Executive Summary Kafr El Gazzar/Qalubia Governorate EGAS September 2016 Egyptian Natural Gas Holding Company Developed by Petrosafe EcoConServ Environmental Solutions Petroleum Safety & Environmental Services Company Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 EXECUTIVE SUMMARY 1 Introduction The Government of Egypt (GoE) has immediate priorities to increase household use of natural gas (NG) by connecting 1.2 million households/yr to the gas distribution network to replace the highly subsidized, largely imported Liquefied Petroleum Gas (LPG). The GoE is implementing an expansion program for Domestic Natural Gas connections to an additional 1.5 Million households over the next 4 years. The project presented in this study is part of a program that involves extending the network and accompanying infrastructure to connect 1.5 million Households in 11 Governorates between 2016 and 2019 with the assistance of a World Bank Loan of up to US$500 Million and the Agence Française de Développement (French Agency for Development) financing of up to €70 Million. The program is estimated to cost US$850 Million. The ESIA objectives are as follows: - Describing project components and activities of relevance to the environmental and social impacts assessments - Identifying and addressing relevant national and international legal requirements and guidelines - Describing baseline environmental and social conditions - Presenting project alternatives and no project alternative - Assessing potential site-specific environmental and social impacts of the project - Developing environmental & social management and monitoring plans in compliance with the relevant environmental laws - Documenting and addressing environmental and social concerns raised by stakeholders and the Public in consultation events and activities - As the project involves components in various areas within the 11 governorates, the parties to the project agreed that site-specific Environmental and Social Impact Assessments (SSESIAs) for each of the project sub-areas within the governorate will be prepared. Guided by the 2013 Environmental and Social Impact Assessment Framework (ESIAF) and Supplementary Social Impact Assessment Framework (SSIAF), this is the site specific ESIA for the connections network planned for Kafr El Gazzar in Qalubia Governorate. The project in Kafr El Gazzar encompasses 8,500 household connections to be connected over 2 years of the 3-year project: 7,529 in year 1 and 971 in year 2. The local distribution company responsible for project implementation in Kafr El Gazzar is Egypt Gas Page 1 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 2 Project Description 2.1 Background Natural Gas is processed and injected into the high pressure lines of the national Grid (70 Bar) for transmission. Upon branching from the main lines to regional distribution networks, the pressure of the NG is lowered to 7 Bar at the Pressure Reduction Stations (PRS). An odorant is added to the NG at PRSs feeding distribution networks to residential areas1 in order to facilitate detection. Regulators are then used to further lower the pressure to 100 mbar in the local networks, before finally lowering the pressure to 20 mbar for domestic use within the households. In addition to excavation and pipe laying, key activities of the construction phase also include installation of pipes on buildings, internal connections in households, and conversion of appliance nozzles to accommodate the switch from LPG to NG. 2.2 Project Work Packages 2.2.1 Main feeding line/network “7 bar system – PE 100” A gas distribution piping system that operates at a pressure higher than the standard service pressure delivered to the customer. In such a system, a service regulator is required to control the pressure delivered to the customer. Main feeding lines are mainly constructed from polyethylene pipes (HDPE) with maximum operating pressure (MOP) below 7 bar. 2.2.2 Distributions network “Regulators, PE80 Networks” A gas distribution piping system in which the gas pressure in the mains and service lines is substantially the same as that delivered to the customer’s Meters. In such a system, a service regulator is not required on the individual service lines. Distribution networks are mainly constructed from polyethylene pipes (MDPE) with MOP below 100 millibar. 2.2.3 Installations (Steel Pipes) A gas distribution piping system consists of steel pipes which are connected from individual service line to vertical service pipe in a multistory dwelling which may have laterals connected at appropriate floor levels; in addition to service pipe connected to a riser and supplying gas to a meter and gas appliances on one floor of a building. Internal Installation consists of a pipe connecting the pressure reducing regulator/district Governor and meter Outlet (MOP 25 millibar) to appliances inside the customer’s premises. 2.2.4 Conversions Conversions involve increasing the diameter of the nozzle of the burner of an appliance to work with natural gas as a fuel gas rather LPG or others. 1 Because natural gas is odorless, odorants facilitate leak detection for inhabitants of residential areas. Page 2 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 3 Legislative and Regulatory Framework 3.1 Applicable Environmental and Social Legislation in Egypt - Law 217/1980 for Natural Gas - Law 4 for Year 1994 for the environmental protection , amended by Law 9/2009 and law 105 for the year 2015.Executive Regulation(ER) No 338 for Year 1995 and the amended regulation No 1741 for Year 2005, amended with ministerial decree No 1095/2011, ministerial decree No 710/2012, ministerial decree No 964/2015, and ministerial decree No 26/2016 - Law 38/1967 for General Cleanliness - Law 93/1962 for Wastewater - Law 117/1983 for Protection of Antiquities - Traffic planning and diversions o Traffic Law 66/1973, amended by Law 121/2008 traffic planning o Law 140/1956 on the utilization and blockage of public roads o Law 84/1968 concerning public roads - Work environment and operational health and safety o Articles 43 – 45 of Law 4/1994, air quality, noise, heat stress, and worker protection o Law 12/2003 on Labor and Workforce Safety o Book V on Occupational Safety and Health (OSH) o Minister of Labor Decree 48/1967. o Minister of Labor Decree 55/1983. o Minister of Industry Decree 91/1985 o Minister of Labor Decree 116/1991. 3.2 World Bank Safeguard Policies Three policies are triggered for the project as a whole: Environmental Assessment (OP/BP 4.01), Physical Cultural Resources (OP/BP 4.11), and Involuntary Resettlement (OP/BP 4.12). However, OP/BP 4.12 will not be applicable to Kafr El Gazzar as no land acquisition or resettlement is anticipated. Particularly, as the network will pass through the main urban roads/streets and side roads without causing any damage to private assets or lands. In addition to the above mentioned safeguards policies, the Directive and Procedure on Access to Information2 will be followed by the Project. 2 https://policies.worldbank.org/sites/ppf3/PPFDocuments/Forms/DispPage.aspx?docid=3694 Page 3 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 4 Analysis of Alternatives 4.1 No Project Alternative This Natural Gas Connections to Households Project is expected to yield many economic and social benefits in terms of providing a more stable energy source, achieving savings in LPG consumption and enhancing safety in utilizing energy. The No-Project alternative is not favored as it simply deprives the Egyptian Public and Government of the social, economic, and environmental advantages. 4.2 Energy Alternatives - Maintain LPG Use: Introduction of piped natural gas to replace LPG will help to remove subsidies and reduce imports. The proposed project would also improve the safety of gas utilization as appliance standards are strictly controlled and only qualified personnel carry out installations and respond to emergencies. In the case of LPG, installations are not carried out by trained personnel resulting in possible unsafe installations and unsafe use of LPG. - Convert to Electricity: The second alternative is to convert all homes to use electricity for all energy supply applications. Additional power stations would be needed to cope with the additional demand created by utilization of electricity in homes, which most probably would operate also by natural gas. Power losses in transmission and distribution are also significantly higher than their natural gas equivalents which would add to the overall inefficiency. - Use Renewables: the renewables market does not present feasible, practical, and affordable alternatives to connecting 1.5 million households at this point in time in Egypt. Biogas requires large amounts of agricultural and domestic waste, while solar panels and heaters remain in pilot phase. Energy alternatives do not provide favorable options to the proposed NG networking 4.3 Installation costs The average natural gas connection installation cost is about 5600 EGP and consumers contribute a part of 1700 LE because the connection is heavily subsidized by the Government. This payment can be made either upfront or in installments over a period of time. Installment schemes are available to all community people. The government of Egypt is negotiating with the project’s financing organizations in order to secure additional subsidy to poor and marginalized groups. They also provide facilitation payments strategies through offering various installment schemes. The following are the main types of installments: 138 EGP/Month for 12 months,74 EGP/Month for 24 months, 52 EGP/Month for 36 months, 42 EGP/Month for 48 months, 35 EGP/Month for 60 months, 31 EGP/Month for 72 months and 28 EGP/Month for 84 months 5 Environmental and Social Impacts and Mitigations Page 4 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 The environmental and social advantages of switching household fuel from LPG cylinders to natural gas pipelines are diverse. On the residential level, the proposed project will lead to improved safety, reduced physical/social/financial hardships, and secure home fuel supply. On the national level, it promotes the utilization of Egyptian natural resources and reduces the subsidy and import burden. Even on the global level, the project involves cleaner fuel with reduced carbon footprint. A thorough analysis of environmental and social impacts is important to detail an effective management and monitoring plan which will minimize negative impacts and maximize positives. The assessment of impacts distinguishes between the construction phase and the operation phase. 5.1 Positive Impacts 5.1.1 During the construction phase Provide direct job opportunities to skilled and semi-skilled laborers • The project is expected to result in the creation of job opportunities, both directly and indirectly. Based on similar projects implemented recently by EGAS and the local distribution company, the daily average number of workers during the peak time will be about 105 workers. • The total number of new short term job opportunities within the project areas is estimated at 80-100 temporary jobs. • In order to maximize employment opportunities in the local communities it is anticipated that training will be required for currently unskilled workers. On-the-job training will also supplement opportunities for the local workforce for both temporary construction roles and for long-term operation phase positions, where these are available. Create indirect opportunities • As part of the construction stage, a lot of indirect benefits are expected to be sensed in the targeted areas due to the need for more supporting services to the workers and contractors who will be working in the various locations. This could include, but will not be limited to accommodation, food supply, transport, trade, security, manufacturing… etc. . 5.1.2 During the operation phase • As indicated in the Baseline Chapter, women are key players in the current domestic activities related to handling LPG and managing its shortage. Being the party affected most from the shortfalls of the use of LPG, the NG project is expected to be of special and major benefits to women. This includes, but is not limited to, clean and continuous source of fuel that is safe and does not require any physical effort and is very reasonable in terms of the consumption cost. Time saving is among the benefits to women. The use of a reliable source of energy will allow women to accomplish the domestic activities in Page 5 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 less time and this will potentially open a space for better utilization of the saved time. • Constantly available and reliable fuel for home use. • Reduced expenditure on LPG importation and subsidies, as 8,500 connections will be installed in the area. Each household consumes 1.5 LPG cylinder monthly, accordingly the total number of LPG cylinders that is consumed is about 12.75 thousand LPG cylinders per month. The subsidy value is about 70 EGP per each cylinder. Consequently, the total saved monthly subsidy will be about 0.892 million EGP monthly. This will result in total annual savings of 10.71 million EGP. • Significantly lower leakage and fire risk compared to LPG. • Improved safety due to low pressure (20 mBar) compared to LPG cylinders. • Beneficiaries to benefit from good customer service and emergency response by qualified personnel/technicians. • Eliminate the hardships that special groups like the physically challenged, women, and the elderly had to face in handling LPG. • Limiting possible child labor in LPG cylinder distribution . 5.2 Anticipated Negative Impacts 5.2.1 Impact Assessment Methodology To assess the impacts of the project activities on environmental and social receptors, a semi- quantitative approach based on the Leopold Impact Assessment Methodology with the Buroz Relevant Integrated Criteria was adopted. The table below presents the classification of impact ratings and respective importance of impact values. Importance of Impact Impact rating 0-25 None or irrelevant (no impact) 26-50 Minor severity (minimal impact: restricted to the work site and immediate surroundings) 51-75 Medium severity (larger scale impacts: local or regional; appropriate mitigation measures readily available) 76-300 Major severity (Severe/long-term local/regional/global impacts; for negative impacts mitigation significant) The following tables summarize the impacts and the corresponding mitigation measures within the management plan, in addition to the monitoring plans proposed for implementation. Page 6 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 5.3 Environmental and Social Management Matrix during CONSTRUCTION Table 1: Environmental and Social Management Matrix during CONSTRUCTION Receptor Impact Mitigation measures Responsibility Means of supervision Estimated Cost Mitigation Supervision Local traffic Traffic congestion Excavation during off-peak periods Excavation  LDC + Contractor has valid conditional Contractor costs and (and associated contractors  Traffic permit + Field supervision accessibility noise/air emissions) Time limited excavation permits depart LDC management granted by local unit & traffic ment costs department Announcements + Signage  LDC  LDC Ensure inclusion in contract + indicating location/duration of  Excavation HSE Field supervision works prior to commencement of contractors  Local work Unit  Traffic depart ment Apply Horizontal Directional Contractor LDC HSE Field supervision Drilling under critical intersections whenever possible to avoid heavy traffic delays Traffic detours and diversion Traffic Traffic Field supervision for detouring Additional budget Department Department efficiency not required Complaints received from traffic department Road restructuring and closing of Fluidity of traffic flow lanes Ambient air Increased emissions Controlled wetting and compaction Excavation LDC HSE Contractual clauses + Field  Contractor quality of dust and gaseous of excavation/backfilling Contractor supervision costs pollutants surrounding area  LDC Isolation, covering, transportation Contractual clauses + Field management in equipped vehicles and disposal supervision costs of stockpiles Compliance to legal limits of air Measure and document emissions of emissions from all relevant machinery by regular audits request equipment emission measurements Page 7 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Receptor Impact Mitigation measures Responsibility Means of supervision Estimated Cost  Availability of 24-7 hotline LDC LDC HSE Field Supervision service (129) to all beneficiaries and the public for reporting possible leaks, damages or emergencies  Quick response to gas leaks by evacuation of the affected area  Repair or replacement of failed component  Ambient Increased noise levels Ear muffs, ear plugs, certified  LDC LDC HSE Contractual clauses + Field  Contractor noise levels beyond WB/National noise PPE for workers  Excavation supervision (audits) costs  Local permissible levels Avoid noisy works at night Contractor Field supervision  LDC community whenever possible Complaints receipt from local management  Workers administration costs  Ground Damage to Coordination with departments of Excavation LDC HSE Official coordination proceedings  Contractor utilities’ underground utilities potable water, wastewater, electricity, Contractor signed by representatives of utility management integrity resulting in and telecom authorities to obtain authorities costs  Local water/wastewater maps/ data on underground utilities,  Examination of site-specific  LDC community leaks, whenever available reports and records management telecommunication  Field supervision costs and electricity If maps/data are unavailable: LDC HSE  Contractual clauses + Field interruptions Perform limited trial pits or Supervisor supervision boreholes to explore and identify underground utility lines using non- intrusive equipment Preparation and analysis of LDC HSE  Review periodic HSE reports accidental damage reports Repair and rehabilitation of damaged LDC HSE  Contractual clauses + Field components Local supervision Government Unit Local Police Page 8 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Receptor Impact Mitigation measures Responsibility Means of supervision Estimated Cost  Streets Hazardous waste  Temporary storage in areas  LDC LDC HSE Field supervision and review of Indicative cost (physical accumulation with impervious floor  Excavation certified waste handling, items included in status)  Safe handling using PPE and Contractor transportation, and disposal chain contractor bid:  local safety precautions of custody Chemical analysis community  Transfer to LDC depots for of hazardous and workers temporary storage waste (health and  Disposal at licensed Alexandria Trucks from safety) hazardous waste facilities licensed handler (Nasreya or UNICO) Pre-treatment (if  Hand-over selected oils and needed) lubricants and their containers Disposal cost at to Petrotrade for recycling Nasreya Approximate cost of the above (to be revised upon project execution): 8,000-10,000 LE per ton  Adequate management of Water Field supervision + review of  Contractor asbestos and any possible Authority + Water Authority manifests costs hazardous waste contractor Page 9 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Receptor Impact Mitigation measures Responsibility Means of supervision Estimated Cost  Minimize fueling, lubricating  LDC Field supervision  LDC and any activity onsite that  Excavation management would entail production of Contractor costs hazardous materials empty containers  Pre-Plan the anticipated amounts of hazardous liquid materials (such as paint, oils, lubricants, fuel) to be used in the various activities in order to minimize leftovers and residuals.  To the extent practical, seek to combine leftovers or residuals of the same liquid material/waste in order to minimize the number of containers containing hazardous residuals  Ensure hazardous liquid material/waste containers are always sealed properly and secured from tipping/falling/damage/direct sunlight during transportation and storage  In case of spillage: o avoid inhalation and sources of ignition o cover and mix with sufficient amounts of sand using PPE o collect contaminated sand in clearly marked secure containers/bags  Add sand to inventory of hazardous waste Page 10 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Receptor Impact Mitigation measures Responsibility Means of supervision Estimated Cost  Local Non-hazardous waste 1. Designate adequate areas on-  LDC LDC HSE  Contractual clauses  Contractor community accumulation site for temporary storage of  Excavation  Monitoring of waste costs backfill and non-hazardous Contractor management plan  LDC waste  Field supervision management 2. Segregate waste streams to the costs extent possible to facilitate re- use/recycling, if applicable 3. Reuse non-hazardous waste to the extent possible 4. Estimate size of fleet required to transport wastes. 5. Transfer waste to disposal facility East of the project area Local Destruction of streets  Arrange Restoration and re-  LDC in EGAS - Field supervision Included in re- community and pavement pavement (‫ )رد الشئ ألصله‬with cooperation - Coordination with pavement budget local unit with the LGU as needed agreed by LDC  Communication with local LGU with local units or community on excavation and Roads and Bridges restoration schedules. Directorate Occupational Health and safety 1. Full compliance to EGAS and Excavation LDC HSE Field supervision  Contractor health and LDC HSE requirements, Contractor and EGAS costs safety manuals, and actions as per SDO  LDC detailed manuals developed by management Egypt Gas costs 2. Ensure the provision of the appropriate personal protective Equipment and other equipment needed to ensure compliance to HSE manuals Page 11 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Receptor Impact Mitigation measures Responsibility Means of supervision Estimated Cost Local Lack of accessibility to Compliance with the During digging LDC and  Ensure the No cost communities businesses due to delay Environmental management plan process EGAS SDO implementation of GRM and businesses in street rehabilitation concerning timely LDC  Supervision on implementation of the The sub- Contractors construction schedule to contractors performance minimize impact on local business  Follow up the procedure of Grievance Redress Mechanism  Ensure transparent information sharing Local Threat to Safety of Prepare Citizen engagement and During the LDC and  List of awareness  2250 $ per community users and houses (due stakeholder plan construction EGAS SDO activities applied awareness Health and to limited level of Awareness raising campaigns LDC  Lists of participants raising safety awareness and should be tailored in cooperation  Documentation with campaign misconceptions) with the community-based photos  2250 $ for organizations brochure and  Awareness reports leaflets to be distributed (material available by EGAS-$ spent) Page 12 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 5.4 Environmental and Social Monitoring Matrix during CONSTRUCTION Table 2: Environmental and Social Monitoring Matrix during CONSTRUCTION Receptor Impact Monitoring indicators Responsibility Frequency of Location of Methods of Estimated of monitoring monitoring monitoring monitoring Cost of monitoring Local traffic Reduction of traffic Comments and LDC HSE Monthly Construction Documentation LDC and flow and notifications from during site in HSE monthly management accessibility accessibility to local Traffic Department construction. reports costs community Complaints log Ambient air Increased air HC, CO% and opacity LDC HSE Once before Vehicles Measurements LDC quality emissions construction + licensing and reporting of management once every six Department exhaust emissions costs months for of construction each vehicle activities machinery Complaints log Ambient Increased noise Noise intensity, LDC HSE Regularly Construction Measurements of LDC noise levels levels exposure durations and during site site noise levels management noise impacts inspections Complaints log costs and once during the night in every residential area or near sensitive receptors such as hospitals Complaints from LDC HSE Monthly Construction Documentation LDC residents during site in HSE monthly management construction. reports costs Underground Damages to Official coordination LDC HSE Monthly Construction Documentation LDC utilities underground utilities reports with relevant during site in HSE monthly management and infrastructure authorities construction. reports costs Accidents documentation Physical state Waste generation Observation of LDC HSE During Construction Observation and LDC of street accumulated waste piles construction. site documentation management Monthly costs reports Page 13 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Receptor Impact Monitoring indicators Responsibility Frequency of Location of Methods of Estimated of monitoring monitoring monitoring monitoring Cost of monitoring Observation of water LDC HSE During Around Observation and LDC accumulations resulting construction. construction documentation management from dewatering (if Monthly site costs encountered) reports Chain-of-custody and LDC HSE Zonal reports Construction Site inspection LDC implementation of site and and document management waste management document inspection costs plans examination Local Damaging to the  Streets quality after LDC, EGAS Four times per Site and Desk Checklists No cost community streets finishing digging year, each three work and complaints  Number of months log complaints due to street damage Local Threat to Safety of  Number of awareness LDC, EGAS Quarterly Office Reports No cost community users and houses raising implemented monitoring Photos (due to limited level  Number of Lists of of awareness and participants in participants misconceptions) information dissemination Page 14 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 5.5 Environmental and Social Management Matrix during OPERATION Table 3: Environmental and Social Management Matrix during OPERATION Responsibility Means of Receptor Impact Mitigation measures Estimated Cost supervision Mitigation Supervision  Detailed review of the geotechnical and geological history of the project area  Development of a full emergency response plan  Random inspections and awareness campaigns to ensure that NG piping - Map and local and components (both inside the geotechnical household and outside) are not be report review - Ambient air altered, violated, or intruded upon in - Site inspections - LDC quality Network any way without written approval LDC - LDC HSE. - Awareness management - Community integrity from, or implementation of the actions costs health and safety alteration by, the LDC. - Periodical  Availability of 24-7 hotline service trainings and (129) to all beneficiaries and the drills public for reporting possible leaks, damages or emergencies  Quick response to gas leaks by evacuation of the affected area  Repair or replacement of failed component - Ambient air Repairs and - As with construction phase activities  LDC - LDC HSE - As relevant from - LDC quality maintenance  Excavation construction management - Community (network and Contractor phase costs health and safety households) - Petro Trade should collect the installment immediately after the Petro trade Banks loans log Financial burden Economically installation of NG (Company Complaints raised on economically disadvantaged - The installments should be collected responsible for by poor people due disadvantaged EGAS No cost Community on monthly basis in order not to add collecting the to the frequency of due to the members burden to the poor, as it will be easier consumption fees collecting the installments for them to pay on monthly basis and the installments installments - The installment should not be high Page 15 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Responsibility Means of Receptor Impact Mitigation measures Estimated Cost supervision Mitigation Supervision - LPG distributors should be informed Information about the NG potential areas in order sharing activities Loss of revenue to enable them to find alternative areas with the LPG Informal for LPG - They should be informed about the Butagasco EGAS vendors No cost LPG distributors distributors GRM in order to enable them to voice Grievances any hardship received from them - Information should be provided to people in order to be fully aware about safety procedures Community Possibility of LDC Complaints raised - The hotline should be operating LDC No cost health and safety Gas leakage due to Gas leakage appropriately - People should be informed of the Emergency Numbers Page 16 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 5.6 Environmental and Social Monitoring Matrix during OPERATION Table 4: Environmental and Social Monitoring Matrix during OPERATION Impact Monitoring indicators Responsibility Monitoring Location of Methods of Monitoring of monitoring Frequency monitoring monitoring Estimated Cost Network - Earthquakes or geotechnical settlements LDC HSE Bi-annual Along the - Inspection, LDC integrity - Emergency response time and corrective inspections network and leakage detection, management actions during emergency drills and annual inside and running the drills costs - Reports of alteration or tampering with emergency outside ANY gas components response drills households Financial burden - Number of economically disadvantaged LDC and Petro Quarterly Desk work - Complaints log No cost on economically people who complained Trade, EGAS - Bank reports disadvantaged - Number of those who can't pay the - Petro trade due to the installment reports installments Impact on the - Grievance received from the informal EGAS, LDC Quarterly Desk work - Complaints log No cost informal LPG distributors LPG distributors - Information shared with them Possibility of Gas - Complaints raised by the community LDC, EGAS Four times per Site and Desk work Complaints log No cost leakage people year, each three LDC - Number of leakage accidents months reported/raised Page 17 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 6 Stakeholder Engagement and Public Consultation The public consultation chapter aims to highlight the key consultation and community engagement activities that took place as part of the preparation of the ESIAs and their outcomes. Following are the main groups consulted during the SSESIA and the engagement tools used. Table 5:Summary of Consultation Activities in Kafr El Gazzar Participants Number Methods Date During the site specific study Male Female Government officials 3 2 In-depth Health centers 1 1 NGOs 1 In-depth February 2016 Community people 26 51 Structured questionnaire LPG vendors 1 Public hearing for the ESIA of the 64 19 10th of governorate level. Potential February beneficiaries, government officials, 2016 Public NGO representatives, (7 people have consultation attended from Kafr El Gazzar. The deputy of Banha municipality represented Kafr El Gazzar area Total 96 73 6.1 Main Results of Consultation during the Data Collection Phase The majority of sample surveyed expressed their willingness to be connected to the NG regardless of the amount of money they can afford to pay. This trend is attributed to the fluctuation of the LPG cylinder prices. Following are the main issues raised during data collection and scoping phase. Table 6: Sample of the main issues raised during data collection and scoping phase in Kafr El Gazzar Subject Questions and comments Responses Installation What the exact installation There is a clear action plan that action plan action plan? was developed by EGAS Areas that have There are many areas that There are certain specifications to not been haven’t benefited from the NG . install the NG to any area. In case connected to the Will they be left behind? (This the area is suitable, the NG question was raised by all Government of Egypt tries to participants allocate financial resources to install the NG. Given the limited resources Egypt face, the installation plan might take some time Page 18 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 Subject Questions and comments Responses Narrow streets Many areas in Qalyubeya According to the technical districts have narrow streets. specification, certain street width Will they be able to get is required in order to be able to connected to the NG? mitigate any emergency cases Coordination It is highly recommended to All LDCs coordinate with the with the Local coordinate with information Local Units, not only to obtain Units centers within the local units in information but also to be able to order to get information about get permissions for street cuts and the underground utilities. crossings. The necessity to Why is it so essential to have The sanitation pipelines are located at have sanitation sanitation networks installed prior lower depth than the NG. Therefore, networks installed to the NG installation? the sanitation networks should be prior to NG installed first. This is one of technical specifications that can’t been violated. Street After the completion of the NG The LDCs disburse the cost of restoration construction, the contractor street restoration to the local unit never have streets rehabilitated and road authority prior to construction phase. It took them long time to rehabilitate streets so that the streets left without being rehabilitated The regulator There are regulators installed on Such concern is not viable due to related problems the walls of buildings. In case of the coordination between the paving roads, such regulators LDCs and other entities. In case might be covered. of implementing any projects after the installation of NG, all entities should inform the LDCs. They aim at securing the project. In case if any community member noticed such practices it will be essential to inform the LDCs on 129 telephone Role of the What is the role of the NGOs? They will play an active role in the NGOs process of information sharing: 1- The cost of NG connection during the project and during operation 2- The importance to install the gas during the project as subsidy will be available only during the construction phase 3- The safety measures 4- Emergency procedures 5- Hotlines Page 19 Executive Summary - Site-specific ESIA - NG Connections 1.5 Million HHs - Qalyubeya Governorate/ Kafr El Gazzar – September 2016 On the 10th of February 2016, a public consultation was conducted in Banha City (the capital city of Qalubia Governorate) in which all project relevant areas in Qalubia Governorate were invited. The head of municipalities, governmental entities, NGOs and some community people attended the consultation event. Comprehensive documentation and presentation for the results of the public consultation conducted in Banha City on the 10th of February is presented in the El Khosous SSESIA 6.2 Summary of consultation outcomes Various consultation activities reflected that the community people on the governmental and public groups have an overwhelming acceptance of the project. The majority of people were keen to have the NG installed to their houses. The governmental entities expressed their willingness to cover additional areas in the governorate. The residents of streets and side roads having widths below 3 meters were concerned that the NG might not be installed in their houses. Some technical solutions might be proposed by the LDC to overcome such problem. There was necessity to coordinate with the LGU in order to obtain required permits and information about utilities. Sanitation problems in the areas that will not be covered during this NG connection plan was raised by the governmental entities. Almost all stakeholders were concerned about street conditions after the construction activities. They strongly recommended to restore street conditions immediately after the construction. Site specific consultation activities, as mentioned in details above, included a wide range of concerned stakeholders. This included but was not limited to persons/households affected by the project activities, civil society organizations representing the interest of the community, and regulatory and governmental bodies who will play a role in facilitating or regulating the implementation of site-specific project activities. While WB safeguards and regulations state that a minimum of two large-scale, well- publicized public consultation sessions are a must for projects classified as category ‘A’ projects like the one at hand3, additional consultation activities (for example through focus group discussions, in-depth meetings, and interviews) were implemented to reach the most vulnerable and difficult to reach community members. Additionally, in order to obtain larger scale and more quantifiable information, the consultant conducted surveys in different sites. 3 Clause 14 of OP 4.01 states that: “For Category A projects, the borrower consults these groups at least twice: (a) shortly after environmental screening and before the terms of reference for the EA are finalized; and (b) once a draft EA report is prepared. In addition, the borrower consults with such groups throughout project implementation as necessary to address EA-related issues that affect them.” Page 20