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  A BI-MONTHLY NEWSLETTER WHICH DISSEMINATES INFORMATION ON IMPROVING ACCESS TO FINANCIAL SERVICES              JANUARY 2010 | ISSUE No. 30


IFC's SME Banking Knowledge Guide
By Ghada O. Teima, Neil Philip Ramsden, Melina Laura Mirmulstein, IFC
                                                                                               PAYMENT SYSTEMS AND
                                                                                               REMITTANCES
                                                                                               The Decade's 12 Greatest Develop-
   IFC recently published, in partnership with the Governments of the Netherlands,             ments in Payments. Paying with Plastic
Norway and Japan, a new guide to SME Banking � `The SME Banking Knowledge Guide.'              author David S. Evans has compiled a
The guide is set in the context of ongoing interest on the part of the private sector in the   list of the greatest developments in the
Small and Medium (SME) sector, and explores, amongst other things, why SMEs                    payments business over the last decade.
represent important potential clients for banks and what challenges financiers have faced      (more on page 7)
in the past in meeting their demands. It then goes on to set out some of the techniques
successful SME banks have used to overcome these challenges, illustrating these points by      INCLUSIVE FINANCIAL SYSTEMS
showcasing examples from banks in both developing and developed markets.
                                                                                               2009 Microscope Index. EIU-IFC-
   This article provides a brief synopsis of the full report, which is available at            IADB index and global analysis of the
http://www.ifc.org/smebanking.                                                                 microfinance business environment in
                                                                                               55 countries. (more on page 11)
HOW TO PROFITABLY SERVE THE SME MARKET
   Can SMEs be banked profitably, and is the market today an attractive one? How do            NONBANK FINANCIAL INSTITUTIONS
banks overcome the challenges and capture the opportunities offered by the SME                 (LEASING, HOUSING FINANCE
segment, particularly in developing countries? What is the difference between SME              INSURANCE)
lending and SME banking? How can banks successfully expand their SME banking                   International     Housing     Finance
operations?                                                                                    Program. Annual housing finance two-
                                                                                               week program from The Wharton
   This article is a synopsis of the SME Banking Knowledge Guide that addresses the
                                                                                               School    of    the   University   of
previous questions by synthesizing IFC lessons learned and by outlining leading success
                                                                                               Pennsylvania. (more on page 16)
factors for profitable SME banking operations. It provides practical steps that bankers in
the developing world can follow to implement a robust SME banking strategy. Through
                                                                                               CREDIT REPORTING & COLLATERAL
detailed advice in this guide, IFC shows how financial services providers can profitably
                                                                                               REGISTRIES
develop or expand their SME operations and increase access to financial services for these
                                                                                               IFC, Swiss Government to expand
economically important SMEs.
                                                                                               access to Finance in Uzbekistan.
                                                                                               International Finance Corporation
                                                                            (more on page 2)
                                                                                               (IFC) is partnering with the Swiss
                                                                                               government in launching a three-year
                                                                                               project. (more on page 18)
Measuring Access to Financial Services
By Nataliya Mylenko, CGAP

                                                                                               AccessFinance is published by the
   Financial inclusion--providing access to a broad range of financial services for all--
                                                                                               Financial & Private Sector Development
has gained prominence in the past few years as a policy objective for national                 Vice Presidency of the World Bank Group
policymakers, multilateral institutions, and others in the development field. The United
                                                                                               Editors: Bikki Randhawa, Leila Search
Nations designated 2005 the International Year of Microcredit, adopting the goal of
                                                                                               Layout/Production: Aichin Lim Jones
building inclusive financial systems. In 2009, the G-20 committed "to support the safe
and sound spread of new modes of financial service delivery capable of reaching the poor       Editorial Committee: Massimo Cirasino,
                                                                                               Maria Teresa Chimienti, Shalini
and, building on the example of micro finance, will scale up the successful models of          Sankaranarayanan, Vijay Kalavakonda,
small and medium-sized enterprise (SME) financing." Brazil, India, Malaysia and a              Alejandro Alvarez de la Campa
number of other countries have adopted financial inclusion as a core policy objective and
                                                                                               For subscription, please visit us online at
implemented initiatives to improve access to financial services in their countries.            AccessFinance.

                                                                            (more on page 6)
                                                                                               For comments/suggestions, please send to
                                                                                               accessfinance@worldbank.org.
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                             PAGE 2

SME Banking Knowledge Guide                     the SME sector. For these banks, unmet             Describing these trends, one bank
(continued from page 1)                         SME demand for financial services has           explains, "SMEs represent 10 percent of our
                                                become an indicator of opportunity to           portfolio numbers, but they generate 50
THE OPPORTUNITY                                 expand their market share and increase          percent of our banking income."
   Fostering a dynamic SME landscape is         profits.
seen as a priority amongst economic                 Many banks now report that they             ENGAGING THE SME MARKET
development goals, in both developed and        perceive significant opportunities in the          Banks looking to enter the market or
emerging economies. SMEs are a primary          SME sector. Survey data from multiple           expand their SME operations will be able to
driver for job creation and GDP growth.         studies show that rather than overlooking or    draw from the lessons of other banks'
They greatly contribute to economic             avoiding the market, banks have begun to        experience to date. These lessons apply to
diversification and social stability and they   target SMEs as a profitable segment. For        operations in five strategic areas: (1)
play an important role for private sector       example, a recent survey of 91 banks in 45      strategy, SME focus and execution
development. But SME development also           developed and developing countries � Bank       capabilities; (2) market segmentation,
represents a major and difficult challenge.     Financing for SMEs around the World2 �          products and services; (3) sales culture and
SMEs typically face more severe constraints     found that these banks overwhelmingly           delivery     channels;  (4)    credit    risk
to growth than large companies, their lack of   perceived the SME sector as a large market      management; and (5) IT and MIS.
critical size resulting in reduced access to    with good prospects                             FIVE STRATEGIC AREAS FORM THE
markets, skills, and capital.                                                                   FOUNDATION FOR SME BANKING
                                                    Having developed a strategic focus on the
                                                sector and applied new banking models,          PERFORMANCE
TYPICAL BUSINESS LANDSCAPE IN
                                                banks are reporting income growth rates
EMERGING ECONOMIES
                                                and returns on assets in SME banking that
                                                exceed those of their overall banking
                                                operations. Data collected in IFC's 2007
                                                study, `Benchmarking SME Banking
                                                Practices in OECD and Emerging Markets'
                                                illustrate such cases of SME banking revenue
                                                generation and profitability. The study
                                                profiled 11 "good practice" banks from
                                                OECD and emerging markets, and received
                                                data, from a number of these banks, on
                                                income and ROAs for operations in the
   SMEs, particularly in developing (low-       small enterprise (`SE') and medium
and medium-income1) countries, have             enterprise (`ME') segments. The two figures
                                                                                                  Source: IFC SME Banking CHECK Diagnostic Toolkit
historically lacked access to financial         below illustrate that SME banking
products and services.          Microfinance    operations for these banks have been
institutions have emerged to serve the          growing rapidly and are profitable.
smallest of these enterprises, while banking
                                                 BENCHMARKING BANKS GENERALLY REPORT HIGHER ROAS FOR SME BANKING THAN
institutions have typically concentrated on
                                                 FOR BANK OPERATIONS AS A WHOLE
large corporations. SMEs fall between these
two markets where there is a finance gap
commonly described as the "missing                                                  ROAs for panel banks
middle." However, in recent years, this has       6%           ROA-Bank
begun to change. SME banking, as an                            ROA-SME
                                                  5%
industry, is growing.      Banks are now
demonstrating that the SME segment can be
                                                  4%
served profitably provided it is properly
understood.                                       3%
   The SME market has been perceived in
the past by banks as risky, costly, and           2%
difficult to serve.   However, mounting
evidence suggests that banks are finding          1%
effective solutions to challenges such as
                                                  0%
determining credit risk and lowering
                                                          Bank M1       Bank M2         Bank S1      Bank S2          Bank S3           Bank S
operating costs, and are profitably serving
                                                               ME segment                                 SE segment
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                                PAGE 3

SME Banking Knowledge Guide                         following figure provides a condensed                driven business model to serve the small end
(continued from page 2)                             overview of the key activities within each           of the SME spectrum in the United States.
                                                    stage of the banking value chain in the              This model is one reason why Wells Fargo is
   Before putting these lessons to use,             context of serving SMEs, i.e., the "SME              now the number one small business lender
however, banks need to follow a process for         banking value chain."                                in the country.
market entry that begins with understanding
                                                                                                         2- Developing Products and Services
the specific opportunity in the SME sector          STEPS TO EXCELLENCE
and ends with developing a strategy and                                                                      Banks that are moving toward excellence
                                                    1- Understanding the SME Market
implementation plan.       Two tools that                                                                in developing products and services for
                                                       These banks that most effectively serve
facilitate this process are a market                                                                     SMEs take different approaches, but seem to
                                                    SMEs usually have a strategic focus on the
assessment and an operational diagnostic. A                                                              share the same attitude. Specifically, they
                                                    sector at the highest levels of bank decision
market assessment is concerned with                                                                      tend to take a holistic view of the bank's role
                                                    making.       When senior management
determining the size and nature of the                                                                   in meeting the needs of the SME client,
                                                    champions the strategic importance of the
opportunity as well as the competitive                                                                   realizing that lending is only the tip of the
                                                    SME sector, banks are able to justify up-
landscape.      To identify strengths and                                                                iceberg in terms of what banks can offer.
                                                    front investments in understanding it. For
weaknesses, and help lay out the                                                                         One of Australia's top banks serving SMEs
                                                    example, ICICI Bank (profiled in greater
implementation plan, banks can use an                                                                    has successfully formalized this attitude in
                                                    detail in the full report) determined that
operational diagnostic such as IFC's SME                                                                 its "total customer value" model, whereby it
                                                    SMEs were central to the future of India's
Banking CHECK Diagnostic Toolkit. The                                                                    assesses and can measure the complete value
                                                    economy, and to the bank. It strategically
CHECK evaluates operations in the five                                                                   of its relationship with an SME client across
                                                    separated a banking unit with a mandate to
strategic areas of SME banking.                                                                          all products and services. Similarly, ICICI


  KEY ACTIVITIES AT EACH OF THE FIVE STAGES OF THE SME BANKING VALUE CHAIN

                                                                 Risk management

        Understand                        Develop                      Acquire and                      Serve                      Manage
           the                          products and                   screen SME                        SME                   information and
        SME market                        services                       clients                        clients                   knowledge


    � Define the SME sector       � Design and bundle           � Market product and          � Meet the needs of         � Model and manage
    � Research SME needs            lending and non-              service offering to           existing clients            risks using portfolio
      and preferences               lending products              clients                     � Cultivate new business      data
    � Sub-segment the             � Ensure profitability of     � Build a growing and           through cross-selling     � Use current customer
      market                        product offering              diversified portfolio       � Monitor loans               data to adapt service
                                  � Develop SME-specific        � Distinguish profitable                                    approaches
                                                                                              � Use teams organized
                                    lending technologies          from unprofitable             for front and back-end    � Analyze and respond
                                                                  prospective clients           servicing                   to profitability data at
                                                                                                                            segment, product and
                                                                                                                            client level


    To frame the discussion of how banks             serve SMEs and subsequently invested                Bank in India refers to "complete
 approach the challenge of serving SMEs, we          heavily in understanding the industries             relationship value" when discussing its
 adopt a standard banking value chain                where Indian SMEs were most present. It             product and service offering to the SME
 framework consisting of five discrete stages        sorted through 165 industries to identify 12        sector.
 and one cross-cutting task. The five stages         priority industries at a national level. Then          In designing and selecting a product
 of this banking value chain are (1)                 ICICI worked to develop deeper expertise in         offering, banks demonstrating excellence are
 understanding the market, (2) developing            serving SMEs in these industries.                   keen to ensure that SME-tailored products
 products and services, (3) acquiring and                When Wells Fargo (also profiled in the          are cost-effective and are aware of the point
 screening clients, (4) serving clients, and (5)     full report) decided to focus on serving small      at which the reward for providing a service
 managing information and knowledge.                 business in the United States, it started by        is no longer worth the investment. Leading
 Cutting across each of these five stages is the     carefully learning from its current portfolio.      banks offer standardized small business loan
 ongoing and critical task of risk                   While this may have slowed the early growth         products with clear guidelines for
 management. At each stage of the value              of its small business portfolio, the insights it    qualification, such as a minimum number of
 chain, there are actions and considerations         gained from this deliberate observation of its      years in business. Such guidelines save time
 particularly relevant to the SME sector. The        clients helped lay the foundation for its data-     and money in loan processing, and the
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                          PAGE 4


SME Banking Knowledge Guide                     connections with existing clients.       For     "institutionalizing" ways to convey customer
(continued from page 3)                         example, business developers at a bank in        worth without investing additional labor in
design also ensures the profitability of the    Ghana take a "portfolio approach" by             individual SMEs and (2) further refining
product by limiting exposure to excessive       targeting entire groups of SME suppliers and     service segmentation. Going further, banks
credit risk.                                    distributors of large multinationals in the      can reconcile the tradeoff between service
                                                bank's corporate portfolio. Working from         and efficiency by (3) moving SME
3- Acquiring and Screening SME                  the inside out (see figure below) generates      operations from a product orientation to a
Clients
                                                momentum on which business developers            customer process orientation.
Acquiring                                       can build as they reach new prospects that
                                                                                                 5- Managing Information and
   Banks and industry experts report that       lack an existing connection to the bank.         Knowledge
one of the most cost-effective ways to reach    Screening                                           Excellence in managing information and
new clients is through existing clients1.
                                                   Banks demonstrating excellence at             knowledge      is     demonstrated     when
Based on this principle, banks moving
                                                screening for profitable client relationships    information is directly linked with improved
toward excellence have found ways to
                                                are committed to overcoming information          operations, at all levels of an organization.
structure their approach to customer
                                                asymmetry as a means to gain market share.       In other words, the information for key
acquisition to maximize quick (and
                                                These banks see finding new ways to              decisions must be available, and the staff
inexpensive) gains generated from the
                                                approve loans as a key to their competitive      must know how to use it. This can be
current portfolio, starting inward and
                                                advantage. They effectively employ proxies       accomplished by working backwards from
moving outward in focus.
                                                for missing information, such as data            the targeted improvement to the data to be
   In banks that have separated sales and       collected on non-credit clients' transaction     collected.
service, this requires strategic coordination   behavior, or qualitative information on the         Some      investments     in    knowledge
between      business    development     and    firm and its owners. In addition, they           development take a long time to pay
relationship management functions. When         determine how to combine and weight data         dividends. When Wells Fargo started what
a bank can effectively identify prospective     collected through multiple methods, based        is now the number one small business
SME clients in the existing portfolio,          upon factors such as a firm size or exposure.    lending operation in the United States. It
relationship managers (RMs) may be best         Some banks have even addressed the lack of       spent a number of years conservatively
positioned to cross sell to these clients,      information bureaus by working to develop        growing its portfolio, with a focus on
including retail customers that also            new rating agencies or negotiating new SME       collecting the data it would need to
own/manage SMEs. To ensure this capacity,       scoring techniques with existing bureaus4.       determine statistical relationships. This
branches should be equipped as one-stop
                                                4- Serving SME Clients                           meant identifying early on which data would
shops that offer the full range of the bank's
                                                                                                 be useful and then patiently collecting and
products. RMs may also be able to identify         Excellence in serving SME clients means
                                                                                                 analyzing it. Eventually, it had developed
leads through client referrals. Business        ensuring that clients feel valued, regardless
                                                                                                 statistical models that gave it a competitive
developers are then able to follow up on        of their size, while also ensuring the cost to
                                                                                                 edge for years on end. This did not end the
these leads, as well as leads identified        serve matches the client's value to the bank.
                                                                                                 learning process, however. Looking back
through SME prospects' supply-chain             This      includes     (1)    finding     and
                                                                                                 today, its head of small business banking
                                                                                                 remarks, "We used to depend almost
COST-EFFECTIVE OUTREACH CAN INVOLVE STARTING WITH PROSPECTIVE CLIENTS                            exclusively on statistical models. Now our
CLOSEST TO THE BANK                                                                              loan officers are directly reviewing more of
                                                                                                 the data."
                                                              Business                           Credit Risk Management
                          Cold prospects
                                                            development                             Cutting across each of the previous five
                          Linked to clients                                                      stages is the ongoing and critical task of risk
                          in supply chain
                                                                                                 management. Credit risk management has
                                                                                                 attained unique prominence in discussions
                          Client referrals
                                                                                                 of SME banking because one of the primary
                              Current                                                            barriers to serving SMEs has been the actual
                            retail clients                                                       or perceived risk of default. The graph
                                                                                                 below shows the common approaches for
                                                                                                 risk management in the different stages of
                             Current
                            SME clients
                                                                                                 the value chain.
                                                             Relationship
                                                             management
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                             PAGE 5

SME Banking Knowledge Guide
(continued from page 4)

                                                            Risk management

    Understand                       Develop                       Acquire and                     Serve                       Manage
       the                         products and                    screen SME                       SME                    information and
    SME market                       services                        clients                       clients                    knowledge


Approaches       � Quantify risks in       � Develop loan            � Lend to current          � Dedicate staff to        � Establish
to managing        target market by          pricing models that       clients first,             spot signs of SME          centralized teams
credit risk        leveraging existing       match client risk         learning from              default early and          to monitor loan data
                   research and other        profile                   portfolio information      directly engage with       for risks and early
                   bank data where         � Incorporate             � Use internal rating        SME to minimize            warning signs, and
                   possible                  innovative forms of       and scoring                losses                     to incorporate data
                 � Sub-segment the           collateral, such as       methods to assess        � Provide advisory           into improved credit
                   SME market by risk        accounts receivable       loans/clients              services to assist         policies
                   profile, and target     � Prioritize role of      � Use transparent            SMEs in cash flow        � Use portfolio data
                   according to bank         non-lending               external data such         management                 to customize
                   risk appetite             products in               as credit bureau                                      models for
                 � Enhance predictive        establishing              reports                                               statistical credit
                   capabilities by           customer                                                                        scoring
                                                                     � Separate sales
                   gathering                 relationship and          from credit
                   information on local      providing predictive      approval for more
                   SME success               data                      rigorous
                   factors                                             underwriting

Approaches       � Inform pricing and      � Use sophisticated       � Focus customer           � Dedicate                 � Enhance
to managing        operational               but standardized          acquisition on             processes and              profitability
risk of            approach by               products to               clients "close to" the     staff to SME               analysis
excessive          understanding level       minimize transaction      current portfolio          segment to                 capabilities to
cost to serve      and nature of unmet       costs                   � Separate business          streamline                 disaggregate
                   SME demand,             � Increase the overall      development from           operations                 revenue and costs
                   including service         value of each SME         relationship             � Use direct                 by key units
                   preferences               client by offering        management for             channels like              (branch, product,
                 � Segment the               and bundling a wide       efficiency                 branches and call          client)
                   market in order to        variety of products     � Use automated              centers to reduce        � Learn from and
                   identify and limit        and services              screening                  relationship               apply cost-saving
                   effects of cost                                     processes to               management cost            innovations
                   drivers linked to                                   reduce underwriting      � Adjust level of            discovered at
                   SME characteristics                                 costs                      personal service           branches
                                                                                                  to SME size or
                                                                                                  value


 IS THERE ANY FORMULA FOR SUCCESS?                 IFC SME banking CHECK Diagnostic                    makes      a     series    of    high     level
    While there is no single formula for SME       Toolkit (the CHECK) �as an in depth                 recommendations         about     areas     for
 banking success, there are common success         assessment of a client bank's SME banking           improvement. Success at SME banking
 factors and good practices that banks can         operations. In addition, IFC has also               requires a bank to develop its own approach
 draw upon. The experience of banks serving        developed an online survey tool that                in response to its specific opportunities and
 SMEs along each stage of the value chain          benchmarks a client's SME banking                   capacities, but in the end, banking
 points to a number of emerging lessons for        operations against a peer group of banks in         performance ultimately depends on revenue
 banks that want to strategically engage the       emerging markets. The survey aims to                generation (greater income), asset quality
 SME market. This has led IFC, over time, to       situate the client against its peers across a       (lower risks), and operating efficiency (lower
 define its own framework � set out in the         range of benchmark indicators, and then             costs).


Footnotes
1. The World Bank defines low-income countries as those with gross national incomes (GNI) per capita of less than $935; lower-middle with
   GNI/capita of $936�3,705, upper-middle $3,706�11,455; and high-income countries $11,456 and above. For more info, please see:
   www.worldbank.org/data/countryclass/classgroups.htm
2. Beck, Demirg��-Kunt, and Mart�nez Per�a (2008), referred to occasionally in text as the Around the World survey
3. In IFC's SME Banking Benchmarking Web Survey, the top 3 responses to the question of the most important client acquisition sources referred
   in some way to existing clients.
4. IFC (2007) Benchmarking SME Banking Practices in OECD and Emerging Markets
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                         PAGE 6


Measuring Access to Financial                       FIGURE 1. DEVELOPING COUNTRIES HAVE A THIRD THE DEPOSITS PER PERSON OF
Services (continued from page 1)                    DEVELOPED COUNTRIES

   Substantial resources are dedicated to
improving financial access and the need to
assess effectiveness of implemented
programs and measure results is an ever
present agenda item at every discussion on
the subject. At the international level there is
a demand for comparable cross-country data
on access and use of financial services to
track progress and set priorities. To address
this need the World Bank collected the first
set of indicators of financial access through a
survey of bank regulators in countries
around the world in 2005 (Beck, Demirguc-
Kunt, Martinez Peria, 2007), updated these
indictors for selected countries in 2008
("Banking the Poor", 2008) and rolled out an
annual survey starting in 2009 under the
name Financial Access implemented by
                                                    FIGURE 2. DEVELOPING COUNTRIES HAVE A QUARTER OF THE LOANS PER PERSON OF
CGAP with the first report published in             DEVELOPED COUNTRIES
October 2009.
    Financial Access 2009 is based on a
survey of financial regulators, usually central
banks, in 139 countries.          The survey
collected statistics on the number of deposit
and loan accounts and retail locations for
banks and regulated nonbank financial
institutions. The report estimates that 2.7
billion people or 70 percent of adult
population in developing countries do not
use financial services from regulated
financial institutions.     The gap in the
availability and use of financial services
between developed and developing countries
is staggering. On average, the number of
deposit accounts per adult in developing
countries is about 1/3 the number of
deposits per person in developed countries         and transfers to accounts and introduction      stories about overindebted borrowers hit
(figure 1). The deposits in developing             of tiered "know your customer" offer great      media headlines around the world. Be it
countries are also larger in relation to           promise in expanding access to deposit          credit cards in the U.S. or microloans in
income than in developed countries                 services. Financial Access 2009 finds that      India the message often is that easy credit in
indicating that mostly high-income                 only a small number of countries                the pre-crisis years resulted in too much
individuals are able to benefit from deposit       experimented with these approaches and          borrowing leaving customers with debt they
services in regulated financial institutions.      there is still much to learn on how to          could not repay. Without more granular
Without access to deposit accounts low             implement them effectively.                     data it is hard to support or contradict this
income individuals rely on other means to                                                          statement. Financial Access 2009 shows that
                                                      The difference between developed and
save which are less efficient, less safe, and                                                      loans to individuals account for only 13
                                                   developing countries is even larger in term
often costly.                                                                                      percent of GDP in developing countries on
                                                   of the use of credit services in banks. The
   A number of policies, including requiring       number of loans per average adult in            average, compared to 37 percent in
financial institutions to offer basic accounts     developed countries is four times larger than   developed countries. The vast majority of
with low fees and no minimum balances,             the number of loans per adult in developing     the poor in developing countries do not
requirement to link government payment             countries (figure 2). Over the past year        have access to formal credit.
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                        PAGE 7
                                                                                                                                      PAGE 2
                                                                                                                                      PAGE 2
Measuring Access to Financial                    enable basic transactions. But to take           opportunity to extend financial services to
Services (continued from page 6)                 advantage of this opportunity a country          rural and remote areas.
                                                 needs a solid payments infrastructure which
   Distance poses one of the greatest            is often missing. The number of point-of-        GOING FORWARD
challenges in expanding access.           In     sale terminals per 100,000 adults in                The next round of the Financial Access
developed countries, there are three times       developed countries is 12 times the number       survey is scheduled to start in February of
more bank branches per person than in            in developing countries. Improvements in         2010. The survey will update statistics and
developing countries (figure 3). Technology      payments infrastructure, technological           focus on select policies for financial
offers great promise � for example by            innovations such as cell phone banking, and      inclusion.
banking through agents, using existing retail    effective partnerships with large retail
networks such as shops or gas stations to                                                            This effort is only a small part of a
                                                 networks including postal system offer an        broader set of initiatives implemented by
                                                                                                  international organizations and country
FIGURE 3. DEVELOPING COUNTRIES LACK ACCESS POINTS TO DELIVER FINANCIAL                            authorities. A growing number of countries
SERVICES                                                                                          now include financial access questions in
                                                                                                  their national household surveys. A number
                                                                                                  of countries conduct regular surveys of
                                                                                                  financial institutions which ask questions on
                                                                                                  financial access. More comprehensive data
                                                                                                  will help to evaluate policies and assess
                                                                                                  progress. An effort to standardize a core set
                                                                                                  of indicators and survey questions will
                                                                                                  facilitate comparisons across countries and
                                                                                                  time.
                                                                                                     Financial Access Report and data can be
                                                                                                  downloaded at www.cgap.org/financial
                                                                                                  indicators




PAYMENT SYSTEMS

NEWS                                                How the ACH System in the U.S. Is             RECENT PUBLICATIONS
   Visa Launches "I Go with Visa Debit" - A      Encouraging      Electronic      Payments           Statistics on Payment and Settlement
Social Media Campaign. Visa has                  Innovation. A major factor in the greening       Systems in Selected Countries - Figures for
introduced "I Go with Visa Debit" for            of the payments industry in the U.S. has         2008. This is an annual publication that
consumers in Brazil and Mexico - "an online      been the growth of the Automated Clearing        provides data on payments and payment
campaign to educate young adults on why          House (ACH) system for directly debiting         systems in the CPSS countries. This version
debit is faster, more convenient and secure      and    crediting    depository   accounts.       of the statistical update contains data for
than cash". Payment New. January 14, 2010.       Pymnts.com, December 22, 2009.                   2008 and earlier years, and includes detailed
   Charge! A Credit Card Company Returns            Payments: The Lever of                Bank    tables for each individual country as well as
to Its Roots. The title of best performer in     Profitability. The global financial crisis has   a number of comparative tables. Bank for
the Dow Jones Industrial Average in 2009,        made all of us revisit the basics of banking.    International Settlements, Committee on
which went to American Express, raises           A better understanding of the importance of      Payment and Settlement Systems. December
questions. The Economist. January 7, 2010.       payments to a bank's overall health can help     2009.
                                                 bankers manage customers' behavior for              Interbank Lending, Credit Risk Premia
   The Decade's 12 Greatest Developments
                                                 greater long-term profit. USBanker.              and Collateral. This report studies the
in Payments. Paying with Plastic author
                                                 December 2009.                                   functioning of secured and unsecured inter-
David S. Evans has compiled a list of the
greatest developments in the payments                                                             bank markets in the presence of credit risk.
business over the last decade. David                                                              The model generates empirical predictions
identified 12. Pymnts.com. January 5, 2010.                                                       that are in line with developments during
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                           PAGE 8


Payment Systems (continued from page 7)            UPCOMING EVENTS                                  Summit Middle East will cover key issues
                                                      World Cards & Payments Summit 2010.           and opportunities in the region. Dubai,
the 2007-2009 financial crises. European           This event brings together over 250 senior       UAE. March 22-23, 2010.
Central Bank, Working Paper No. 1107, by F.        executives representing world players in the        Payments 2010. Rapidly evolving
Heider and M. Hoerova. November 2009.              cards and retail payments industry.              technological advances in products and
   Financial Infrastructure: Building Access       Discussions, case studies and best practices     services are creating the need for more
through Transparent and Stable Financial           will be highlighted in this three day world      oversight. This conference will equip
Systems. A new report from IFC and the             conference. Dubai, UAE. February 1-3,            participants with the tools and information
World Bank maps financial intermediation           2010.                                            that are vital for all organizations--whether
systems and the size of the financial systems         2010 Payments Summit. This 2.5-day            as a provider or end-user of payment
market, provides an expanded data index for        meeting will focus on exciting new trends        services-- to strike the proper balance
measuring financial infrastructure, and            and projects that are accelerating the           between innovation and risk management.
identifies reforms. IFC, The World Bank.           widespread     acceptance,    usage     and      Organized by NACHA. Seattle, WA. April
September 2009.                                    application of contactless and NFC mobile        25-28, 2010
    Report and Recommendations of The              payments technology for transportation and          SWIFT Regional Conference Africa.
Cross-border Bank Resolution Group. The            general retail payment applications.             Johannesburg, South Africa. May 4-6, 2010.
report prepared by the Cross-border Bank           Organized by Smart Card Alliance. Salt Lake
                                                                                                       Mobile Money Transfer Africa. Africa is
Resolution Group of the Basel Committee            City, UT. February 23-25, 2010.
                                                                                                    currently recognized as the most significant
sets out ten recommendations that reflect             SWIFT Regional Conference Middle              hub for mobile money activity. MMT Africa
the lessons from the recent financial crisis       East. Dubai, UAE. March 1-3, 2010.               is a must attend event for anyone with an
and seek to improve the resolution of a                International Payments Summit. Now in        interest in this rapidly evolving market.
failing financial institution that has cross-      its 18th year, International Payments attracts   Nairobi, Kenya. May 4-7, 2010.
border activities. Bank for International          500+ senior executives from around the              Payment China 2010. Bringing together
Settlements. September 2009.                       globe, including banks, corporations,            executive officials, payments decision-
   How Do Different Models of Foreign              regulatory authorities, new payments             makers, experts from commercial banks,
Exchange Settlement Influence The Risks            providers, technology, and infrastructure        central banks, banking regulators, service
and      Benefits    of    Global      Liquidity   and service providers. The Royal Lancaster       providers, associations and corporate
Management? Large, international banking           Hotel, London W2. March 8-11, 2010.              treasury areas worldwide, this event intends
groups have sought to centralise their cross-          Mobile Money Transfer Americas. The          to narrow the existing gaps between the
currency liquidity management: liquidity           region is quickly becoming fertile ground for    demand for payment and settlement services
shortages in one currency are financed using       mobile financial services to flourish. MMT       and address the technology and risk
liquidity surpluses in another currency. The       Americas will bring together the region's        management. Beijing, China. May 10-11,
nature of risks to financial stability emerging    first pioneers, who will give insights into      2010.
from global liquidity management depends           how they planned and launched their
on how these foreign exchange transactions         services into this previously untapped           PAST EVENTS
settle. Bank of England Working Paper No.          market. Cancun, Mexico. March 8-11, 2010.           Prepaid Cards Summit 2009. This event
374, by J. Schanz. September 2009.                                                                  focused on the dynamic and competitive
                                                      Central and Eastern European Card
   Interchange Fees and Payment Card               Markets. CEE Card Markets is an                  prepaid market. Leading industry experts on
Networks:        Economics,        Industry        established conference that covers all aspects   market analysis informed participants on
Developments, and Policy Issues. In many           relating to the card markets in the CEE          best practices and new opportunities.
countries around the world, electronic card-       region, such as major advances in NFC,           Organized by VRL Prepaid Government in
based payments have been replacing older           RFID technologies, and mobile payments, as       association with Mastercard. Rome, Italy.
types of payments at a rapid rate. The             well as the progress of the SEPA                 November 12-13, 2009.
increased use of electronic payment                infrastructure. Organized by smi. Budapest,         Western Hemisphere Forum Payments
methods has generated a number of public           Hungary. March 16-17, 2010.                      Week 2009. The annual meeting of central
policy debates. This paper is intended to                                                           banks and securities commissions from
                                                      Prepaid Cards Summit Middle East.
provide background for understanding the                                                            Latin America and the Caribbean, with
                                                   Middle East has recently experienced a
interchange fee debate. The Federal Reserve                                                         participation of observers from other
                                                   dramatic growth in the number of salary
Board, Financial and Economic Discussion                                                            regions. Organized by the World Bank, in
                                                   cards being used. With plans underway for a
Series No. 23, by R. A. Prager, M. D.                                                               cooperation with the Bank for International
                                                   regional single currency and regulations
Manuszak, E. K. Kiser, and R. Borzekowski.                                                          Settlements and CEMLA. Montevideo,
                                                   continually evolving, companies need to
2009.                                                                                               Uruguay. November 10-13, 2009.
                                                   ensure they keep abreast of development in
                                                   this fast moving market. Prepaid Card
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                       PAGE 9


Payment Systems (continued from page 8)          issues and new thinking in how to develop a     provides high quality solutions in the low-
                                                 profitable, customer-focused payments           value payment market.
   The     Changing     Retail    Payments       strategy. Published by Henry Stewart               Payment News This website presents the
Landscape: What Role for Central Banks?          Publications.                                   latest news on the Payment System industry.
This conference brought together three
                                                    SPEED "Settlements, Payments, E-money
principal audiences � industry participants,
policy makers, and academics � for an
                                                 & E-trading Development" is a new               REMITTANCES
                                                 quarterly journal from Central Banking
exchange of views on the changing retail
                                                 Publications which focuses on policy            NEWS
payments landscape and central bank
                                                 developments          affecting  financial         Western Union and Travelex to Extend
payments policies. Organized by the Federal
                                                 infrastructures at the national and             Money-Transfer Service to Japan. The
Reserve Bank of Kansas City. Kansas City,
                                                 international levels.                           Western Union Company and Travelex have
MO. November 9-10, 2009.
                                                                                                 agreed to offer money transfer services in
   Smart Cards in Government 2009. As            LINKS
                                                                                                 Japan after Japan's new Financial Settlement
part of a continuing partnership, the CTST          World      Bank     Payment      Systems     Act is implemented by June 2010. Earth
conference is produced by the Smart Card         Development Group For more than 12 years        Times, January 12, 2010
Alliance as the official annual meeting of the   the World Bank has been paying increasing
Alliance. Over 120 speakers covered a range                                                         Remittances Seen Growing as Global
                                                 attention to payment system development,
of topics including contactless payment,                                                         Crisis Eases. Remittances from Kenyans in
                                                 and has provided various forms of assistance
identity management, physical and logical                                                        the diaspora are steadying up with strong
                                                 to over 100 countries.
access      security,      government-issued                                                     indications of a more promising growth in
                                                    Bank for International Settlements The       2010 as the global economic crisis seems to
credentialing, mobile payments, NFC, and
                                                 Bank for International Settlements (BIS) is     be bottoming up. Business Daily, January 7,
new emerging technologies that will be
                                                 an international organization which fosters     2010.
reshaping the smart card industry in the
                                                 international monetary and financial
future. Washington, DC. October 27-30,                                                              Philippine Remittance Growth to `Peak,'
                                                 cooperation and serves as a bank for central
2009.                                                                                            Banks Set to Lower Fees. Money sent home
                                                 banks.
   MENA Microfinance Forum 2009. The                                                             by the 9 million Filipinos working abroad
                                                    Western Hemisphere Payment &                 makes up about a 10th of the $167 billion
conference, organized by Uniglobal
                                                 Securities Settlement Forum The Western         economy. Bloomberg, December 2, 2009.
Research, discussed questions which still
                                                 Hemisphere Payments and Securities              Update December 15, 2009.
remain unanswered such as: When and how
                                                 Clearance and Settlement Initiative (WHI)
will the legal framework be changed? What                                                           Banks Ink Deal for Cheaper Remittance
                                                 has become a regional forum to discuss
kind of opportunities in Microfinance will                                                       Services. The Bangko Sentral ng Pilipinas
                                                 relevant issues in the field of payments and
be available? What new products will be                                                          (BSP) has signed a memorandum of
                                                 securities clearance and settlement.
developed? How fast will improvements be                                                         agreement (MOA) with bank associations to
seen? Amman, Jordan. October 26-27, 2009.           CIS-PI Commonwealth of Independent           lower the cost of money transfer services by
                                                 States Payments and Securities Settlement       as much as P922 million a year. ABS-CBN
   Mobile Money Transfer. The MMT
                                                 Initiative aims to assess payments and          News, December 2009.
conference drew on the experiences of the
                                                 securities settlement systems in the
people who have got "their hands dirty"                                                             MasterCard      Expands       Utility   of
                                                 Countries belonging to the CIS with a view
launching and marketing MMT programs to                                                          MoneySend Platform. MasterCard has
                                                 to improve their safety, efficiency and
millions of customers. Dubai, U.A.E.                                                             announced     that    starting    in     2010
                                                 integrity.
October 26-27, 2009.                                                                             MasterCard's financial institutions will have
                                                    SWIFT The Society for Worldwide              the capability to offer MasterCard
NEWSLETTERS                                      Interbank Financial Telecommunication           cardholders money transfers from any
  Dialogue. The Voice of the SWIFT               provides the proprietary communications         MasterCard or Maestro card to any other
Community.                                       platform for the exchange of financial          MasterCard or Maestro card. Payment News,
                                                 information to over 8,300 customers in          November 17, 2009.
   International Banking Systems IBS
                                                 more than 208 countries.
Journal provides news, research and analysis
covering banking operations and systems              CGAP The Consultative Group for             RECENT PUBLICATIONS
internationally. In addition to the monthly      Assisting the Poor aims to help build              South-South Remittances: Importance of
IBS Journal and CFS Journal, reports, case       efficient and equitable local financial         the Costa Rica-Nicaragua Corridor. the
studies and directories are also available       markets that serve all poor people with         study of remittances between developing
online.                                          convenient and affordable financial services.   countries (i.e. South-South remittance
                                                   Eurogiro   Network     Through      its       corridor) has only recently begun to attract
   Journal of Payments Strategy & Systems
                                                 community of postal organizations, banks        the attention of academics and aid
publishes peer-reviewed articles and case
                                                 and payment service providers, Eurogiro         organizations. This Report is the first study
studies analyzing best practice, emerging
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                      PAGE 10



Remittances (continued from page 9)                Remittances in Times of Financial             year's Forum addressed the key issues facing
                                                Instability: Impact of the Financial Crisis on   the regional remittance markets. Organized
on remittance senders and recipients from       Remittances to Latin America and the             by the International Fund for Agricultural
Costa Rica to Nicaragua. Multilateral           Caribbean. The global financial crisis has       Development (IFAD). Tunis, Tunisia.
Investment Fund (MIF), Inter-American           brought with it a new set of challenges          October 22-23, 2009.
Development Bank (IDB), by R. Monge             confronting migrant workers and the                  Worker's Remittances. Creating New
Gonz�lez and O. C�spedes Torres. December       contributions they make to their family          Markets Opportunities. ICBI's second
2009.                                           members back home. This document                 annual conference on Workers' Remittances
    Migration and Development Brief 11: A       provides an overview of significant trends       brought together 40+ leading experts in the
Better-than-Expected        Outcome       for   affecting remittances and their impact on        field of remittances to address a variety of
Migration and Remittance Flows in 2009,         families,     communities     and     national   "hot topics". Rome, Italy. July 2-3, 2009.
but Significant Risks Ahead. Newly available    economies throughout the LAC region.                Money Transfer Moscow 2009. This one-
data show that officially recorded remittance   Remittances        Program        Multilateral   day conference was the first ever held on
flows to developing countries reached $338      Investment Fund (MIF), Inter-American            remittances in Eastern Europe and the CIS.
billion in 2008. A recovery in migration and    Development Bank (IDB). 2009.                    Delegates from money transfer companies,
remittance flows in 2010 and 2011 is                                                             banks and regulators took part in a one day
expected. The World Bank, by D. Ratha, S.       UPCOMING EVENTS                                  program that will address the key issues in
Mohapatra and A. Silwal. November 2009.            Remittances and Financial Inclusion           the remittance world. Organized by IAMTN.
                                                Conference. The UK Remittances Task              Moscow, Russia. June 30, 2009.
   Outlook for Remittance Flows 2009-2011:
                                                Force and the Financial Inclusion Taskforce
Remittances Expected to Fall by 7-10
Percent in 2009. In line with a recent
                                                have been collaborating to consider the risk     NEWSLETTERS
                                                of financial exclusion amongst migrant              Migrant      Remittances     Newsletter
downward revision in the World Bank's
                                                groups and the opportunities to use              Sponsored by the U.K. Department for
forecast of global economic growth, the
                                                remittance services as a gateway to financial    International Development (DFID) and the
Migration and Remittances Team of the
                                                inclusion for this group. This conference is     U.S. Agency for International Development
World Bank has also lowered its forecasts
                                                co-sponsored by HM Treasury, the                 (USAID), and produced by The QED
for remittance flows to developing countries
                                                Department for International Development,        Group.
to -7.3 percent in 2009 from the earlier
                                                the UK Remittances Task Force, the
forecast of -5 percent. The World Bank, by                                                          Migration for Development Facilitated by
                                                Financial Inclusion Taskforce and the
D. Ratha, S. Mohapatra and A. Silwal. July                                                       the   EC-UN       Joint   Migration    and
                                                Payments Council. London, UK. February 9,
2009.                                                                                            Development Initiative (JMDI).
                                                2010.
   Remittances and Natural Disasters - Ex-                                                          Money Transfer Newsletter Maintained
                                                   Money Transfer Dubai 2010. Delegates
post Response and Contribution to Ex-ante                                                        by the International Association of Money
                                                from money transfer companies, banks and
Preparedness. This paper analyzes macro                                                          Transfer Networks.
                                                regulators will take part in a one day
and micro-economic evidence which suggest
                                                program that will address the key issues in
a positive role of remittances in preparing                                                      LINKS
                                                the remittance world. Organized by IAMTN.
households against natural disasters and in                                                         Remittance Prices Worldwide The World
                                                Dubai, UAE. March 22, 2010.
coping with the loss afterwards. The World                                                       Bank Group Database provides data on the
Bank, by S. Mohapatra, G. Joseph, and D.           Money Transfer & Migrant Remittances -        cost of sending and receiving small amounts
Ratha. June 2009.                               In the New Financial Landscape - Where Do        of money from one country to another
                                                the Opportunities Lie? Organized by ICBI.        (Available in English, Arabic, Chinese,
   Remittances, Liquidity Constraints and
                                                TBC, Barcelona, Spain. June 2010.                French, Italian, Portuguese, Russian and
Human Capital Investments in Ecuador.
Over the last decade Ecuador has                                                                 Spanish). New corridors and features
                                                PAST EVENTS                                      available (September 2009).
experienced a strong increase in financial
                                                   International Conference on Remit-
transfers from migrated workers. This paper                                                         Global Remittance Working Group. The
                                                tances. The Conference represented the
investigates how remittances via trans-                                                          Core Global Remittances Working Group
                                                output of an intense activity that the World
national networks affect human capital                                                           comprises representatives from the World
                                                Bank and the G8 have undertaken during
investments and facilitate households in                                                         Bank Group and interested G8 authorities,
                                                the last year in the framework of the G8
consumption smoothing by reducing                                                                and is chaired by the World Bank-IFC Vice
                                                Global Remittances Working Group
vulnerability to economic shocks. World                                                          President for Financial and Private Sector
                                                (GRWG). Organized by the WB and MAE.
Development (UK) No. 37, by C. Calero, A. S.                                                     Development. Launched in January 2010,
                                                Rome, Italy, November 9, 2009.
Bedi, and R. Sparrow. June 2009.                                                                 this website informs about the structure and
                                                   Global Forum on Remittances 2009. As          the activities of the G8 Global Remittance
                                                global attention shifts towards Africa, this     Working Group.
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                      PAGE 11


Remittances (continued from page 10)               RemittanceGateway.org This website is        money may be tight in the waning
                                                meant for those interested the field of         recession, but this is still a nation of
  National Remittance Prices Comparison         migration and development. It is specifically   100,000 bank branches. Time. January 11,
Databases                                       geared towards migrant remittances, and         2010.
                                                provides news, insights, and contributions         As Microfinance Grows in India, So Do
   These    databases   cover   national
                                                from leading international experts.             Its Rivals, Small Credit Lines Were
remittance markets and fully comply with
the World Bank official requirements for                                                        Supposed to Trim the Practice of High-
National Remittance Prices Comparison           INCLUSIVE FINANCIAL SYSTEMS                     Interest Loans in Rural Areas, but
Databases.                                                                                      Moneylenders Flourish. The practice of
Italy: www.mandasoldiacasa.it (Italian)         NEWS                                            making tiny loans to poor people, or
                                                   US Government to Support $25 million         microfinance, was supposed to help drive
   Other National Remittance Prices
                                                in Bank Loans to SMEs. As a result of the       traditional village moneylenders from
Databases. These databases cover national
remittance markets; their main features         International financial crisis which hit        rural     India.     Instead,    traditional
differ among them and are not necessarily       Mongolia hard in the last month of 2008,        moneylenders, who typically charge high
consistent with the methodology of the          bank credit in Mongolia and around the          interest rates, are thriving, even in areas
World Bank Group database.                      world tightened more than ever. Already,        most heavily targeted by microfinance,
Australia and New Zealand:
                                                business loans in Mongolia had                  which was begun as a way to help combat
www.sendmoneypacific.org                        historically been perilous and expensive.       poverty by granting the poor access to
                                                The U.S. Agency for International               capital to start businesses. Muhammad
France: www.envoidargent.org (French)
                                                Development (USAID), Xac Bank, and              Yunus, the Bangladeshi founder of
Germany: www.geldtransfair.de (German)          Khan Bank signed an agreement to                microfinance, won a Nobel Peace Prize.
Mexico: www.profeco.gob.mx/envio/               support up to US$25million in guaranteed        Wall Street Journal. December 15, 2009.
envio.asp (Spanish)                             loans to SME's. UB Post. January 18, 2010.
Netherlands: www.geldnaarhuis.nl (Dutch)          Microfinance Credit Bubbles and Self          RECENT PUBLICATIONS
Norway: www.sendepenger.no                      Regulation. Is there a microfinance bubble         2009 Microscope Index. This report
UK: www.sendmoneyhome.org and                   in India? Can self-regulation help prevent      outlines the findings of in-depth analysis of
www.moneymove.org                               it? Directors of leading Indian MFIs, Vijay     the microfinance business environment in
                                                Mahajan of BASIX and P.N. Vasudevan of          55 countries. The index that underlies this
   MIF The Multilateral Investment Fund of
                                                Equitas share their views on whether such       report allows countries and regions to be
The Inter-American Development Bank
                                                a bubble exists, as well as what Indian         compared across three broad categories:
(IDB) seeks to promote inclusive growth in
                                                                                                regulatory framework, investment climate
Latin America through private sector            MFIs are doing to prevent one from
                                                                                                and institutional development. The study
development. The MIF recognizes the             happening. Daniel Rozas and Sanjay Sinha
                                                                                                uses a methodology that has been employed
impact of remittances on development, and       provide an update on the level of
                                                                                                for the last two years in a microfinance
works for making money transfers cheaper        saturation in the Indian microfinance
                                                                                                report on Latin America and the Caribbean,
and safer.                                      market, and discuss their thoughts on           and is being piloted for the first time on a
   DFID. The Department for International       whether self-regulation by Indian MFIs          global basis. Conducted by the Economist
Development is the UK Government                can be effective at controlling overlending.    intelligence Unit (EIU), with support from
Agency for international cooperation. DFID      Microfinance Focus.January 10, 2010.            the Multilateral Investment Fund, part of the
enjoys an important role in the field of          Can Microfinance Make It in America?          Inter-American Development Bank group,
remittances.                                    Thirty years ago Muhammad Yunus, the            the Corporaci�n Andina de Fomento, and
   Inter-American      Dialogue.      The       founder of the Grameen franchise, started       IFC. EIU, MIF, IFC. October 2009.
Remittances and Development Program of          lending small sums to poor entrepreneurs           SME Banking Knowledge Guide. IFC's
Inter-American Dialogue seeks to encourage      in Bangladesh to help them grow from a          Global SME Banking Program developed a
remittances as a tool for development           subsistence living to a livelihood. His         knowledge guide to disseminate information
throughout Latin America and the                great discovery was that even with few          on best practices to financial institutions
Caribbean.                                      assets, these entrepreneurs repaid on time.     considering or currently engaged in banking
   Mondato Mondato Limited is an Irish-         Grameen and microfinance have since             to SMEs. The guide synthesizes IFC lessons
based, international value transfer portal      become financial staples of the developing      learned and shares key success factors for
that offers a consumer search function to       world, but by coming to the U.S. Grameen        profitable SME banking operations. It is
enable customers to find options for money                                                      primarily a technical publication intended
                                                is taking on a different sort of challenge:
transfers that best suit their needs.                                                           for bank directors, managers, and staff in
                                                one of the planet's richest countries. Yes,
                                                                                                developing economies. It is also a useful tool
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                            PAGE 12


Inclusive Financial Systems                      tradeoffs therefore arise when selecting             specific. MIX Data Brief No. 3,
(continued from page 11)                         contracting     mechanisms,     level     of         Microfinance   Information Exchange
                                                 commercialization, rigor of regulation, and          (MIX). September 2009.
for policymakers and other financial sector      the extent of competition. Meaningful
                                                                                                         IFAD's Rural Finance Policy. Through
actors who seek to better understand the         interventions in microfinance will require
essentials of SME Finance. The SME                                                                    this updated policy, IFAD reconfirms its
                                                 making deliberate choices - and thus
Banking Knowledge Guide draws widely                                                                  commitment to improved ways of
                                                 embracing and weighing tradeoffs carefully.
from existing research and literature as well    Robert Cull, Asli Demirg��-Kunt, and                 supporting and developing rural finance
as from numerous primary interviews with         Jonathan Morduch. World Bank Policy                  systems. Having largely discarded the old
SME banking experts and practitioners            Research Working Paper No. 5086. October             paradigm of providing credit lines for
worldwide. It supports financial institutions    2009.                                                targeted, subsidized lending, IFAD has
in making informed choices by sharing
                                                     Half the World is Unbanked. This note
                                                                                                      shifted its focus in rural finance to the
challenges, opportunities, and effective                                                              development of diverse, viable financial
                                                 discusses the state of financial services for
practices in SME banking operational                                                                  service providers that increase the long-
                                                 the world's poor. Over the past quarter
models from across the globe and through                                                              term access of rural poor people to a wide
                                                 century, the microfinance movement has
practical examples of SME banking provided                                                            range of financial services. International
                                                 propelled a global expansion of financial
by a number of featured financial                                                                     Fund for Agriculture Development (IFAD).
                                                 services for the world's poor. The
institutions.     International      Finance                                                          August 2009.
                                                 Microcredit Summit Campaign, a leading
Corporation. October 2009.
                                                 advocacy group, counted 154 million clients             Institutional Analysis to explain the
    Can Microfinance Reduce Economic             world-wide at the end of 2008. That is               Success     of    Moroccan      Microfinance
Insecurity and Poverty? By How Much and          impressive, but it is just a start relative to the   Institutions. The objective of the research is
How? The paper suggests that, rather than        unmet demand. Experts agree that unmet               to identify controllable institutional factors
through its narrow, direct financial impact,     demand for finance is large, but the exact           which can be introduced in regulation to
microfinance may prove to be more potent         number (or even a rough but credible                 enable Microfinance to succeed in a country.
in reducing insecurity and poverty through       number) has been hard to pin down, with              The authors used a case study approach
its indirect, broader impact conducing to a      estimates ranging from half a billion people         combined with a little bit of correlation
more      egalitarian   initial  endowment       to three billion. Estimates reveal that 2.5          analysis. The case study approach is the
distribution that is necessary for the "take-    billion adults worldwide do not have a               most adapted to studying small samples in
off" of an equitable growth process. The         savings or credit account with either a              more detail. The success of Microfinance is
paper begins by examining the distinctive        traditional (regulated bank) or alternative          linked to population density, smallness of a
roles of micro credit, micro savings, and        financial institution (such as a microfinance        country's geographical size and its poverty as
micro insurance programs in dealing with         institution). Nearly 90% of the financially          well as the amount of international donor
poverty and insecurity, and highlights the       un-served live in Asia, Africa, the Middle           funds it has received. The availability of oil
complementariness that exists among these        East and Latin America. Financial Access             exports as revenues may lead to a delay in
programs and how this complementariness          Initiative Framing Note. October 2009.               developing microfinance. Establishing a
can be used to overcome the weaknesses of                                                             specific legal framework for Microfinance,
                                                    Consumption, Commercial or Mortgage
the individual programs. DESA Working                                                                 such as in Morocco, may help foster the
                                                 Loans: Does it Matter for MFIs in Latin
Paper. United Nations Department of                                                                   growth of Microfinance. By Virginie Allaire,
                                                 America? Microfinance institutions (MFIs)
Economic and Social Affairs. October 2009.       are not all alike � they are different sizes,        Arvind Ashta, Laurence Attuel-Mendes,
   Microfinance Tradeoffs: Regulation,           have different missions, serve different client      Karuna Krishnaswamy, Presented at The
Competition, and Financing. This paper           groups, and can offer different products.            First European Research Conference on
describes      important     tradeoffs    that   And increased maturation and competition             Microfinance, Brussels, 2-4 June 2009.
microfinance practitioners, donors, and          in many microfinance markets have only                  Evaluation of Danish Support for
regulators navigate. Drawing evidence from       accelerated this last distinction regarding          Financial Services in Tanzania. The
large, global surveys of microfinance            product type. The product spectrum at the            evaluation covers Danish support to the
institutions, the authors find a basic tension   end of the market has moved beyond the               financial sector in Tanzania from 2003 to
between meeting social goals and                 quintessential microenterprise loan to a             2008. The overall objectives of the evaluation
maximizing financial performance. For            wider variety of products. Previous research         are to assess the outcomes achieved from the
example,        non-profit       microfinance    on this area has already shown that MFIs             Danish support to financial services in
institutions make far smaller loans on           from Latin American and the Caribbean                Tanzania during that period and to distil key
average and serve more women as a fraction       (LAC) are very diverse in terms of the               lessons from the Danish support with regard
of customers than do commercialized
                                                 credit products that they offer, and that            to strategies and approaches to support to
microfinance banks, but their costs per                                                               financial services. The Danish assistance has
                                                 these differences are often country
dollar lent are also much higher. Potential                                                           supported a bank (providing financial
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                        PAGE 13


Inclusive Financial Systems                         The     2010     Global    Microfinance         in the region. Taught in French. Dakar,
(continued from page 12)                         Investment Congress. ACI and PlaNet                Senegal. November 9-13, 2009.
                                                 Finance host the 3rd annual Global                    2nd Microfinance and Technology
services to households, local savings and        Microfinance Investment Congress. The              Summit. Organized by PlaNet Finance, the
credit cooperatives as well as small and         2009 Congress attracted over 250 industry          summit created a platform to meet and
medium enterprises); an institution              leaders from investment banks, MIVs, MFIs,         dialogue in order to improve the use of new
(primarily aiming at supporting small and        and NGOs from over 43 different countries          technologies    in    microfinance.     This
medium sized farmers and agro-businesses)        around the world � making it a truly global        conference gathered over 250 industry
and finally a joint donor basket fund that       forum for microfinance stakeholders. This          leaders      from      the     Technology,
provides support to the financial sector, in     conference will present in-depth analysis of       Telecommunications, Money Transfer and
particular micro-credit institutions, in order   current     market      trends,    evaluate        Banking industries. Marrakesh, Morocco.
to improve the services towards micro, small     microfinance investment opportunities, and         November 5-6, 2009.
and medium enterprises and poor                  best practices for achieving sustainable
households. Ministry of Foreign Affairs,                                                               African Microfinance Transparency
                                                 growth with microfinance investments. New
Denmark/Oxford       Policy     Management.                                                         (AMT) 2009 Microfinance Investor's Fair.
                                                 York City, NY. May 24 - 26, 2010.
August 2009.                                                                                        The fair was open to African MFIs that have
                                                    Microfinance Centre (MFC) Regional              had a rating or performance evaluation with
   Access to Micro-Savings for Remote            Conference. MFC is a grass-root network of         a recognized rating agency and microfinance
Rural India. This note discusses how             110 member institutions that play an active        investors active in Africa. The Investor's
innovative modes of savings products like        role in shaping the microfinance industry in       Fair alternated between a series of speed
money market mutual funds can be used to         the ECA region. Members range from                 dating sessions between the MFIs and the
cater to the need of rural households in         banks, non-governmental organizations,             investors, along with presentations relating
India. Such financial instruments can be         social and commercial investors, to                to the African microfinance sector and the
used for planning and investment which can       development institutions and international         notion of transparency and investments.
contribute in many ways to enhance their         PVOs. Mark your calendar for the next              Nairobi, Kenya. October 21-22, 2009.
security by building capital for consumption     regional conference, details to be posted.
and investments at the same time provide                                                               2nd International Cooperative Dialogue
                                                 May 26-28, 2010. Astana, Kazakhstan
liquidity to meet emergencies. IFMR Trust,                                                          � "Development and Finance of MSMEs-
Technical Note. 2009                                                                                Challenges in Times of Crisis." Organized by
                                                 PAST EVENTS
                                                                                                    DGRV, The ZGV, in cooperation with DEG
                                                    Microfinance Investments in Asia
UPCOMING EVENTS                                                                                     mbH. The 2nd International Cooperative
                                                 Conference. Hosted by Standard Chartered
                                                                                                    Dialogue increased the understanding of
    3rd Microfinance Investment Summit.          and Hanson Wade, this senior level
                                                                                                    financial institutions and policymakers for
C5's 3rd Microfinance Investment Summit          conference brought central banks & policy
                                                                                                    the problems and needs of MSMEs. Also the
follows it's London summit, held in October      makers, commercial banks & asset
                                                                                                    event promoted a cross-national exchange of
2009. C5's Microfinance summits allow            managers,     private     and      institutional
                                                                                                    experience. October 19-23, 2009.
participants to meet, network, and               investors, multilateral investors, foundations
participate in discussions. Participants         & family offices to shape the future of the           C5's     2nd    Annual      Microfinance
include executive management and other           microfinance market in Asia. In addition to        Investment Summit. C5's Second Annual
senior leaders from private and public sector    the latest case studies, opportunities and         Microfinance Investment Summit provided
professionals. March 10-11, 2010. Geneva,        project results, participants were able to         a unique international platform for genuine
Switzerland.                                     develop and network with hundreds of               interaction between MFIs and many other
                                                 international and regional contacts. January       key industry stakeholders. Panel included
   Africa-Middle East Regional Microcredit
                                                 26-27, 2010. Singapore.                            more than 50 key industry speakers and also
Summit.     The     Microcredit    Summit
                                                                                                    featured central figures from institutional
Campaign and the Association of                     Developing Inclusive Financial Systems:
                                                                                                    and private investors, the donor community
Microfinance Institutions of Kenya (AMFI)        CGAP Course for Funders of Microfinance.
                                                                                                    and other experts from around the world.
will co-organize the Africa - Middle East        CGAP hosted a training course for
                                                                                                    October 6-7, 2009. London, UK.
Regional Microcredit Summit. More than           microfinance funders that are new or recent
2,000 delegate from over 40 countries will       to microfinance.        The course gave               Rural      Microfinance     Conference:
join Nobel Prize Laureate Muhammad               participants knowledge of the broader              Strategies for Reaching the Underserved.
Yunus which will be the largest                  microfinance landscape and current topics,         The      conference    brought    together
microfinance gathering ever held in Africa       as well as the nuts and bolts of how to            practitioners in the Mexican credit union
and the Middle East. April 7-10, 2010.           effectively fund different kinds of                movement and donor agencies worldwide to
Nairobi, Kenya.                                  interventions.     In addition, it offered         discuss the key role of microfinance in
                                                 organized visits to microfinance institutions      fighting poverty. It showcased rural credit
                                                                                                    union outreach efforts adaptable to other
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                      PAGE 14


Inclusive Financial Systems                      of the development of the microfinance             Finance and Private Sector Research. The
                                                 sector.                                         World Bank Finance and Private Sector
 (continued from page 13)
                                                    Women's World Banking. E-newsletter          research has just been brought together in
regions and provided a forum to discuss new
                                                 produced by The Women's World Banking           one team. This reflects the centrality of
approaches for serving economically
                                                 focusing on its publications, awards and        finance to private sector development and
disadvantaged and underserved populations.
                                                 events.                                         vice versa and the fact that large parts of
The conference was a collaborative effort
                                                                                                 both sub-disciplines revolve around the
between World Council of Credit Unions
                                                 LINKS                                           behavior and performance of firms. This
(WOCCU) and the Mexican Ministry of
                                                    Financial Access Initiative. The Financial   website is maintained by the World Bank's
Agriculture, Livestock, Rural Development,
                                                 Access Initiative is a consortium of leading    Development Research Group.
Fishing and Food (SAGARPA). September
30 � October 1, 2009. Mexico City, Mexico.       development economists focused on                  Finscope. A FinMark Trust initiative is
                                                 substantially expanding access to quality       the most comprehensive national household
NEWSLETTERS                                      financial    services     for    low-income     survey focused on the financial services
                                                 individuals.                                    needs and usage across the entire South and
   EMN Newsletter. European Microfinance
Network (EMN) produces a quarterly e-               ACCION. ACCION International is a            Southern African population.
newsletter that contains the latest news on      private, nonprofit organization with the           Global Development Research Center.
the sector and information on EMN                mission of giving people the financial tools    Virtual Library on Microcredit. Articles and
activities and events, policy developments,      they need � microenterprise loans, business     links to the principle organizations active in
member news and profiles, and feature            training and other financial services � to      the field of microfinance.
articles on topics relevant to microfinance.     work their way out of poverty.
                                                                                                   Micro-Credit Ratings International Ltd
   InSight Bulletin. As short, frequent, one-       IPA - Innovations for Poverty Action.        (M-CRIL). M-CRIL produces ratings of
topic bulletins, the ACCION InSight series       Develop innovative solutions to poverty and     microfinance institutions in Asia.
highlights ACCION's policy viewpoints and        policy problems worldwide. Disseminate
                                                                                                    Microfinance Gateway. Information for
ongoing research in the microfinance field.      results of successful evaluations to
                                                                                                 and about the microfinance industry,
                                                 development        practitioners        and
   INSME news. IN Small and Medium                                                               including research and publications,
                                                 policymakers.
Enterprises news is a monthly newsletter by                                                      specialized resource centers, organization
the INSME Secretariat about its current             International Finance Corporation �          and consultant profiles, and the latest news,
activities and issues related to innovation      SME. This site provides an overview of how      events,    and   job      opportunities    in
and technology transfer for SMEs.                IFC supports small and medium-sized             microfinance.
                                                 enterprises (SMEs) through investments and
   Microfinance Capital Markets Update. Is                                                          MicroSave. This website offers practical
                                                 advisory work. Promoting the growth of
produced and edited by CGAP and the                                                              guidance in the form of research papers,
                                                 SMEs in developing countries is an
Microfinance Information eXchange (the                                                           briefing notes, training toolkits and other
                                                 important part of our private sector
MIX), and it is dedicated to microfinance                                                        resources on market-led microfinance.
                                                 development mission.
capital markets news.                                                                               Planet Finance. The mission of Planet
                                                    CGAP. Building Financial Systems for
  Microcredit     Summit        Campaign                                                         Finance is to support microfinance
                                                 the Poor. CGAP is a consortium of 28 public
Countdown 2005. A newsletter on                                                                  programs in countries with operations of
                                                 and private development agencies working
microcredit best practices issued by the                                                         Planet Finance.
                                                 together to expand access to financial
Microcredit Summit Campaign.                                                                         Rural Finance Learning Centre. This is a
                                                 services for the poor in developing
  Microinsurance Focus. MicroInsurance                                                           website dedicated to providing access to the
                                                 countries.
Focus is managed by the CGAP Working                                                             best materials for capacity building in the
                                                    Development Gateway. This site includes
Group on Microinsurance.                                                                         field of rural finance.
                                                 resources on the provision of financial
   MicroLINKS Connections. A monthly                                                                The Microfinance Information eXchange
                                                 services to entrepreneurs and micro business
publication by USAID. This newsletter is                                                         (MIX). The MIX aims to promote
                                                 in developing countries.
up-to-date      information       on the                                                         information exchange in the microfinance
                                                    European Microfinance Network (EMN).
microenterprise work USAID Missions and                                                          industry. The MIX Market strives to
                                                 The EMN supports the development of
partners are doing across the world.                                                             facilitate exchange and investment flows,
                                                 microfinance organisations through the
   The MicroBanking Bulletin.          MIX                                                       promote transparency and improve
                                                 dissemination of good practices and by
Benchmarking source for the microfinance                                                         reporting standards in the microfinance
                                                 improving the regulatory frameworks for
industry used by investors, donors and other                                                     industry.
                                                 micro finance and self-employment and
service providers to facilitate greater                                                            The Rating Fund. The Microfinance
                                                 micro enterprises at the European Union
standardization and a better understanding                                                       Rating and Assessment Fund. This website is
                                                 and Member State levels.
                                                                                                 maintained    by   The    Inter-American
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                         PAGE 15

                                                                                                   lessors, lessees, small and medium
Inclusive Financial Systems                      paid out in the event of a wind storm of a
                                                                                                   enterprises, investors, banks, international
                                                 certain category, or an earthquake
 (continued from page 14)                                                                          financial institutions, development partners,
                                                 registering a certain magnitude on the
Development Bank (IDB), The Consultative                                                           and     legal    and     accounting    firms.
                                                 Richter scale. International Finance
Group to Assist the Poor (CGAP) and The                                                            International Finance Corporation, World
                                                 Corporation. December 2, 2009.
European Union.                                                                                    Bank Group. October 2009.
                                                     Philippine Farmers Weather Storm. The
   The SEEP Network. The Small Enterprise                                                             The Landscape of Microinsurance in
                                                 Philippines has been hit by four typhoons in
Education and Promotion Network provide                                                            Africa.    This briefing note covers the
                                                 less than a month. Tens of thousands of
access to recent documents, programs,                                                              landscape of microinsurance, including the
                                                 farmers have lost their livelihoods, and
working groups.                                                                                    number of microinsured, outreach and
                                                 poverty is now rife in what is supposed to be
   World Council of Credit Unions.               the country's food basket. In the past small      penetration by product, outreach of non-life
WOCCU is a representative organization           farmers have had no insurance against crop        products, who is doing the insuring, depth
and a platform for knowledge exchange and        failure. However, a new typhoon product           of outreach, getting pmicroinsurance into
development for credit unions worldwide.         which uses a trigger based on the strength of     the households of the poor, and survey
                                                 the wind and distance from the farmer is          results for why every poor person doesn't
   Women's World Banking. The WWB
                                                 one of the first weather insurance products       buy      microinsurance.    Microinsurance
network aims to create the possibility for a
                                                 designed for the poor that uses satellite data.   Innovation     Facility,  Briefing    Note,
low income woman to build her business
                                                 Al Jazeera. November 5, 2009.                     International Labour Organization. October
and assets, improve her living conditions,
                                                                                                   2009.
keep her family well-fed and healthy,
educate her children, develop respect at         RECENT PUBLICATIONS                                  Microinsurance: A Safety Net with Too
home and in her community, and secure a              The Risk of Relying on Reputational           Many Holes. This paper contains a detailed
political voice.                                 Capital: A Case Study of the 2007 Failure of      discussion of challenges facing the
                                                 New Century Financial. The quality of             microinsurance market. While there has
                                                 newly originated subprime mortgages had           been some recent innovation in the
NONBANK FINANCIAL                                                                                  microinsurance sector, it is a market that has
                                                 been visibly deteriorating for some time
INSTITUTIONS (LEASING,                           before the window for such loans was shut         experienced     relatively     slow    growth
HOUSING FINANCE, INSURANCE)                      in 2007. Nevertheless, a bankruptcy court's       compared to the microfinance sector in
                                                 directed ex post examination of New               general.    The      article     notes    that
NEWS                                                                                               microinsurance has been difficult to market
                                                 Century Financial, one of the largest
    Why The World's Poor Refuse Insurance.       originators     of     subprime     mortgages,    to the poor partly due to a lack of
It's been more than 30 years since               discovered no change, over time, in how that      understanding on behalf of potential clients,
microfinance began its fantastic rise,           firm went about its business. A contribution      but also because of badly designed products
spreading billions of dollars in credit to       of this paper is its elaboration of the choices   and "a shortage of localized risk
hundreds of millions of overlooked               and incentives faced by the various types of      management knowledge among providers."
borrowers around the world. Insurance is         institutions involved in those linked             Other challenges are also discussed, but the
the next big promise of financial services for   processes of origination and securitisation.      paper argues that partnerships between
the poor. But there aren't many takers. In       What is perplexing is that risk exposures         NGOs, insurers, microfinance institutions
this article Jonathan Murdoch says it's          were accepted by investing firms that had         and community organizations may be most
because it asks people to decide in advance      the wherewithal and knowledge to                  successful because NGOs tend to be more in
which of the many risks they face they           appreciate the overall paucity of due             touch with the client base, while insurers
should hedge. Time. September 21, 2009.          diligence in the loan origination processes.      have the actuarial skills that enable them to
   IFC Helps Expand Access to Natural            This observation, in turn, points to the          construct a viable contract, calculate
Disaster Insurance for Emerging Market           conclusion that the subprime episode is a         premiums and address pricing issues.
Farmers. IFC, in partnership with the            case in which reputational capital, a             Knowledge at Wharton. September 2009.
European Commission and the Netherlands'         presumptively effective motivator of market          Community-Based Housing Finance
Ministry of Foreign Affairs, launched a          discipline, was not an effective incentive        Initiatives. This report examines one of the
program to help farmers and others in            device. BIS Working Papers No 294.                main innovations and trends in community-
developing countries more easily access          December 2009.                                    based housing finance initiatives - the
insurance for natural disasters to protect          Leasing    Development      Guide     for      Community Mortgage Programme in
themselves from weather-related risks. The       Emerging Economies. This new guide                Philippines. The Community Mortgage
Global Index Insurance Facility is an index-     identifies key policy issues on leasing           Programme in Philippines is an innovative
based insurance scheme that insures against      development, examining the approach of            financing scheme that aims to realize the
certain catastrophic events, depending on        current and past projects. It is a reference      dreams of housing ownership among the
their severity. For example, insurance will be   manual for all stakeholders including             lowest income sector of the society and to
   ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                        PAGE 16


NonBank Financial Institutions                    UPCOMING EVENTS                                  Management and Research (IFMR). The
 (continued from page 15)                            1st Jordanian Exhibition and Conference       objective of the conference was to undertake
                                                  on Capital Leasing. First conference in a        a nuanced stock taking exercise on the status
                                                  series on capital leasing, this exhibition and   of microinsurance in India, with a special
help informal settlers to gain security of land
                                                  conference is open to representatives from       focus on states with poorer HDI, where the
tenure and housing tenure. The programme
                                                  local, Arab, and international companies         vulnerability of the population is higher.
was launched in 1988 and has evolved into a
                                                  interested in offering their services in local   December 10-11, 2009. New Delhi, India.
flagship programme of the Philippines
government in low income housing. This            and Arab markets. Participants include �            5th    International     Microinsurance
report presents the details of the                European Union (EU), United Nations              Conference. Providing health insurance to
Community Mortgage Programme, assesses            Development          Program         (UNDP),     the poor, Linking microfinance and
its performance as a housing finance              International Finance Corporation (IFC),         microinsurance,         The          African
programme for the poor and examines the           and United States Agency for International       microinsurance experience, scientific track �
implementation problems. It also discusses        Development (USAID). Amman, Jordan.              Economic analysis of microinsurance
the replicability of the Community                February 15-16, 2010.                            markets. Senegal. November 3-5, 2009.
Mortgage Programme in other countries                Microinsurance       Summit        2010.         Equipment      Leasing   and    Finance
facing the similar housing problems. UN           Distribution remains the major challenge of      Association's    (ELFA)    48th    Annual
Habitat. July 2009.                               delivering insurance products to the world.      Convention. The convention, themed
   Booms and Busts in Housing Markets.            How do you distribute more products to           "Connecting to the Future," the program is
This study looks at real estate price booms       more people and remain profitable while          designed to help members understand, plan
and busts in industrialized countries. It         doing so?      This summit will include          for and benefit from the new equipment
identifies major and persistent deviations        presentations, panel discussions and             leasing and finance marketplace. The
from long term trends for 18 countries and        roundtable discussions, and networking.          program had three full days of educational
estimates the probabilities of their              Attendees include an array of speakers from      sessions and networking, and included a
occurrence using a Random Effects Panel           the leading global insurers and reinsurers,      newly added valuable feature, the Funding
Probit model over the period 1980-2007. It        MFIs, aid agencies, NGOs and development         Source Connection. San Diego, California,
finds that 1) most recent housing booms           banks. London, UK. February 23-25, 2010          USA. October 18-20, 2009.
have been very persistent and of a significant       International Housing Finance Program.           Mortgage & Housing Finance Market
magnitude; 2) there appears to be a strong        This annual housing finance two-week             Implementation for Emerging Economies.
correlation between the persistence and           program from The Wharton School of the           This course was intended for public or
magnitude of booms and subsequent busts;          University of Pennsylvania provides the best     private sector official tasked with the
3) economic costs (in terms of GDP losses         available in-depth review of international       responsibility of promoting and regulating
during the post-boom phase) depend                best practices in housing finance. It presents   their housing and mortgage banking
significantly on the magnitude and duration       a variety of tools and helps you understand      industries, implementing an MBS program
of the boom and money and credit                  how to use them. The program is useful for       or simply increasing their home ownership
developments during that period; 4) a             private sector bankers and for public sector     rates will benefit from this all encompassing
number of policy variables, including short       policy makers. Participants come from            course. The course also integrated Islamic
term interest rates, local and global money       private housing finance institutions,            lending practices. It was designed to provide
and credit developments, and the incidence        government finance agencies, academia and        the necessary elements of an effective
of mortgage market deregulation affect            international development agencies from          housing and mortgage finance system
significantly the probability of experiencing     both emerging and advanced economies.            implementation plan. Targeted specifically
booms and busts; and 5) the model is quite        Philadelphia, Pennsylvania. June 7-19, 2010.     to developing country scenarios, it will took
successful in identifying booms and busts                                                          the participant from the initial steps of
early on. European Central Bank. Working          PAST EVENTS                                      required legislation in banking and real
Paper Series No. 1071. July 2009.                    National Conference on the Status of          property on through primary and secondary
   Unidroit's Preparation of a Model Law on       Microinsurance in India. UNDP, as part of        market development and their integration
Leasing: the Crossing of New Frontiers in         its mandate to promote inclusive growth          into a holistic capital market program.
the Making of Uniform Law. Uniform Law            through access to financial services�            International Law Institute, Washington
Review of Model Law on Leasing including          including microinsurance, organized a            DC. September 14-18, 2009.
updates, uses, and adoption of the Model          National Conference on the Status of
Law internationally.          MJ Stanford.        Microinsurance in India, in collaboration        NEWSLETTERS
UNIDROIT. 2009.                                   with Academic and Policy Centers- the               FIC. A Monthly newsletter from
                                                  Centre for Insurance and Risk Management         Financial Institutions Consulting, Inc.
                                                  (CIRM) and Centre for Micro Finance                 Global News. A monthly newsletter
                                                  (CMF) at the Institute for Financial             issued by Planet Finance.
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                         PAGE 17


NonBank Financial Institutions                     Development Gateway. This site includes        bank financial institutions, such as insurance
(continued from page 16)                        resources on the provision of financial           companies, mortgage providers, and
                                                services to entrepreneurs and micro business      pension funds which are critically important
   Housing Finance Information Network                                                            for mobilizing savings and providing
                                                in developing countries.
Web portal. IFC/World Bank, Wharton                                                               market-based safety nets.
School of the University of Pennsylvania           DGRV. Deutscher Genossenschafts- und
                                                Raiffeisenverband e.V. (German Co-                   World Council of Credit Unions.
Web portal that is leading global source of
                                                operative and Raiffeisen Confederation).          WOCCU is a representative organization
information on housing finance providing
                                                This is the website of the national apex          and a platform for knowledge exchange and
trusted information on housing finance and
                                                organization of the German co-operative           development for credit unions worldwide.
support the development of the sector.
                                                sector, which has experience in building and         World Savings Bank Institute. WSBI is
   Innovation Flash. Innovation Newsletter
                                                supporting cooperative systems in many            one of the largest international banking
prepared by ILO Microinsurance Innovation
                                                East European Countries and CIS, Latin            associations    and     the   only     global
Facility.
                                                America, Africa and Asia.                         representative of savings and retail banks. It
   INSME news. IN Small and Medium                                                                works closely with international financial
                                                   Finance and Private Sector Research. The
Enterprises news is a monthly newsletter by                                                       institutions and donor agencies and
                                                World Bank Finance and Private Sector
the INSME Secretariat about its current                                                           facilitates banking projects to develop
                                                research has just been brought together in
activities and issues related to innovation                                                       world-wide financial sector.
                                                one team. This reflects the centrality of
and technology transfer for SMEs.
                                                finance to private sector development and
   Insurance Insider. Insider Publishing Ltd    vice versa and the fact that large parts of       CREDIT REPORTING
is an independent financial publisher that      both sub-disciplines revolve around the
publishes The Insurance Insider since 1996.     behavior and performance of firms. This           NEWS
Monthly newsletter with exclusive coverage      website is maintained by the World Bank's            Egypt's credit bureau to launch scoring
of the London and International                 Development Research Group.                       service. Egypt's i-Score credit bureau will
(re)insurance markets.
                                                   FinMark Trust aims to promote and              launch credit-scoring services in January in
   MicroInsurance Times. A newsletter           support      policy     and       institutional   a move aimed at bolstering consumer
(currently in pilot phase) from MicroCapital    development towards the objective of              lending and access to credit in a largely cash
covering microinsurance briefs, news,           increasing access to financial services by the    economy, the bureau's managing director
interviews and events.                          un- and under-banked of southern Africa           said. "Using the bureau's scores allows
   Microensure. Quarterly newsletter from       (South Africa, Botswana, Lesotho, Swaziland       banks and other lenders to provide more
MicroEnsure, an insurance intermediary          and Namibia).                                     credit while keeping default rates at
dedicated to serving the poor throughout the       Good      and    Bad     Practices    in       relatively lower levels," Mohamed Refaat,
developing world with an affordable and         Microinsurance. This site hosts a series of       managing director of i-Score, told Reuters.
appropriate range of insurance products.        case studies developed by the ILO's Social        He said that research indicated default rates
   Microinsurance Focus Notes. These notes      Finance Programme on behalf of the CGAP           dropped by around 40 percent when lenders
are based on the book Protecting the Poor: A    Working Group on Microinsurance.                  use bureaus' scores. ArabFinance. December
Microinsurance Compendium, published on                                                           27, 2009.
                                                   Microinsurance Network.               The
behalf of the Microinsurance Network            Microinsurance Network is a member-based             Abu Dhabi Bank signs up to credit
(formerly known as CGAP Working Group           network of donor organisations, multilateral      bureau. Abu Dhabi Islamic Bank has agreed
for Microinsurance), the International          agencies, insurance and social protection         to pass on its clients' payment records to
Labour Organization (ILO) and the Munich        providers, policymakers and academics             national credit bureau Emcredit in return
Re Foundation.                                  aiming to promote the development and             for information regarding creditworthiness
                                                proliferation of insurance products for low-      for financing activities, a statement said.
LINKS                                           income persons. Microinsurance Network's          Arabian Business.com. December 23, 2009.
   Financial Access Initiative. The Financial   Stocktaking Initiative website provides a            Uganda: Over 100,000 Register With
Access Initiative is a consortium of leading    clearinghouse      for   ongoing     impact       New Credit Bureau. Uganda's Credit
development economists focused on               assessments on microinsurance.                    Reference Bureau has hit the critical 100,000
substantially expanding access to quality                                                         borrowers mark and indications are the
                                                   The SEEP Network. The Small Enterprise
financial    services     for    low-income                                                       figure will keep rising as it becomes an
                                                Education and Promotion Network provide
individuals.                                                                                      integral part of the country's banking
                                                access to recent documents, programs,
   International Finance Corporation �          working groups.                                   system.        Compuscan         Information
Global Financial Markets. This site provides                                                      Technologies, the firm that offers the
                                                   World Bank Non Bank Financial
an overview of how IFC non bank financial                                                         service, is trying to get banks to properly
                                                Institutions.  World Bank group for
institutions through investments and                                                              identify their customers using biometrics for
                                                promoting the healthy development of non-
advisory work.
  ACCESSFINANCE | JANUARY 2010 | ISSUE No. 30                                                                                        PAGE 18


Credit Reporting (continued from page 17)        great importance in terms of global crisis      accuracy, integrity and direct dispute
                                                 when economic policy makers in Serbia,          provisions. Webinar. January 21, 2010, at 2 �
final use by the credit bureau. allAfrica.com,   faced with a pronounced deficit in balance      3 pm EST.
December 21, 2009.                               of payments of the country, as one of              13th    Annual     DBA      International
   Azerbaijan to Adopt Bill on Credit            economic policy measures aimed at               Conference.     International    networking
Bureaus in 2010. The Central Bank of             improving the balance of payment position,      platform for professionals working in the
Azerbaijan (CBA) with consulting assistance      implement the measure of controlled             debt buying industry, issuers and collection.
of the International Finance Corporation         reduction of private demand. Journal of         Features vendor exhibits. February 9 -11,
(IFC) has completed drafting the Bill on         Applied Quantitative Methods. December          2010. Las Vegas, Nevada.
Credit Bureaus.                                  2009.
                                                                                                    4th Annual Microfinance Forum 2010:
   Rashad Orujev, the director of the CBA           Optimal Consumer Credit Bureau               Confronting Crisis & Change. Uni-Global
Credit Institutions Supervision Department,      Market Structure in Singapore: Theory and       organized annual microfinance forum that
says that the Bill is ready and will be          Evidence. The impetus for this report is the    discusses the evidence of the final impact of
submitted soon for inter-department co-          Monetary Authority of Singapore's (MAS)         credit crunch and the turmoil changes on
ordination. "I think that the Bill on Credit     recent mandate that consumer credit             the Microfinance industry, with a look at the
Bureaus will be passed in Azerbaijan next        information be reported to one private          role of credit reporting. February 18-19,
year", he said. Caspian Business News.           credit bureau and not others. This paper        2010. Istanbul, Turkey.
December 18, 2009.                               examines the relationship between the
                                                                                                    Microfinance and New Technologies
                                                 market structure and regulatory framework
   IFC, Swiss Government to expand access                                                        Summit 2010. Organized by Planet Finance,
                                                 of a nation's credit information sharing
to Finance in Uzbekistan. International                                                          the conference brings together MFI
                                                 system, and the performance of its financial
Finance Corporation (IFC) is partnering                                                          practitioners, technology providers and
                                                 sector. The objective of this paper is to
with the Swiss government in launching a                                                         credit risk management providers to discuss
                                                 identify the most likely consequences of the
three-year project to strengthen financial                                                       systems challenges faced by microfinance
                                                 MAS mandate on consumer credit reporting
market infrastructure and improve access to                                                      institutions worldwide, opportunities using
                                                 upon Singaporean borrowers, lenders, and
finance for small enterprises and population                                                     new technologies, and strategic priorities
                                                 the national economy. For the case of
in Uzbekistan. The loan information                                                              going forward. Marrakech, Morocco. March
                                                 Singapore, this paper examines whether the
exchange will provide access to borrowing to                                                     11-12, 2010.
                                                 decision to mandate the reporting of
more people and SMEs under a three-year,                                                            Vision 2010. Experian organized annual
                                                 consumer credit information from large data
$2.4-million     project      financed    by                                                     conference that brings together attendees
                                                 furnishers to just one private credit bureau
Switzerland's State Secretariat for Economic                                                     representing various segments of the
                                                 and not all authorized consumer credit
Affairs (SECO). AllBusiness, UzReport.                                                           financial services industry including credit
                                                 bureaus, private or public, will subsequently
December 10, 2009.                                                                               unions,          collections,        utilities,
                                                 impact the evolution of the credit
                                                 information system. This paper find that this   telecommunications, technology, insurance,
RECENT PUBLICATIONS                                                                              automotive, manufacturing, mortgage, e-
                                                 decision will shape the terrain of
   A Model of Credit Bureau in Serbia -                                                          commerce, government, and banks of all
                                                 competition in ways that are detrimental to
Instrument for Preserving Stability of the                                                       sizes. Vision 2010 is especially relevant for
                                                 the growth and evolution of Singapore's
Banking Sector in Conditions of the Global                                                       industry executives, risk managers, credit
                                                 financial services sector and its overall
Economic Crisis. This paper presents the                                                         officers and managers, collections and
                                                 economic performance. PERC. May 2009.
characteristics of the banking system in                                                         business development managers, lending
Serbia before and during the global financial                                                    managers, portfolio executives, analytical
                                                 UPCOMING EVENTS
crisis. The model of the credit bureau in                                                        and modeling professionals, statisticians,
                                                    Guidelines for Compliance in Consumer
Serbia which, according to its technical                                                         fraud     professionals     and     customer
                                                 Credit Reporting - A Metro 2 Webinar. The
characteristics and the level of business                                                        relationship managers. Phoenix, Arizona.
                                                 federal banking agencies (OCC, Board,
performance, represents the original                                                             May 2-5, 2010.
                                                 FDIC, OTS, NCUA) and the FTC
solution is analyzed. Its implementation, in
                                                 recently published final rules to implement        14th Annual National Collections &
conjunction with other control mechanisms,
                                                 the accuracy and integrity and direct dispute   Credit Risk Conference. Industry sponsored
has provided the stability of the banking
                                                 provisions . The reporting of data in a way     event targeting senior-level officials from
sector in terms of crisis. Consequently, the
                                                 that meets industry and legal standards         credit granting institutions, collection
control of liquidity in the banking sector is
                                                 remains therefore an essential core risk        agencies, debt brokers, buyers and resellers,
achieved as well as the control of the
                                                 management       function     for   financial   loan services, collection law firms, solutions
expansion of credit activities, with the
                                                 institutions. This CDIA webinar provides        providers and scoring companies. March 21-
maintenance of population and economy
                                                 instruction of the use of the Metro 2 format    23, 2010. Miami, Florida.
indebtedness at optimal level, which is of
                                                 in compliance with new rules surrounding
  ACCESSFINANCE OCTOBER 2009 ISSUE No. 30
  ACCESSFINANCE ||JANUARY 2010 | |ISSUE No. 30                                                                                       PAGE 19
                                                                                                                                     PAGE 19


Credit Reporting (continued from page 18)        enforcement across 178 countries and              PAST EVENTS
                                                 selected cities at the subnational and               International Bar Association's Annual
                                                 regional level.                                   Conference. A session led by Insolvency,
PAST EVENTS                                         IFC Azerbaijan-Central Asia Financial          Restructuring and Creditors' Rights Section
   2nd World Credit Congress and                 Markets Infrastructure Advisory Services          (Lead) and North American Regional
Exhibition. The Global Summit for Credit         Project provides updated information on           Forum will focus on credit crisis - another
and Collections Professionals. The World         IFC's regional financial market program for       year in: causes, impact, culpability and the
Credit Congress & Exhibition is an               Central Asia, including a component on            future. Madrid, Spain. October 4-9, 2009.
international event designed to strengthen       credit reporting.
the credit culture and to promote new                                                              LINKS
                                                 Western Hemisphere Credit Reporting
information, to explore advances in              Initiative. World Bank-led initiative to             IFC/World Bank � Secured Lending. The
technology by associating them to the credit     describe and assess credit and loan reporting     joint FIAS/IFC advisory services in secured
and collections industry in the world.           systems in the Latin America and Caribbean        lending supporting the development of a
Dublin, Ireland. November 24-25, 2009.           region, and develop improvement strategies        well-functioning secured lending framework
   International Telecom Forum 2009:             and action plans using a standard                 through a delivery model that focuses on
Seeking profitable opportunities in a            methodology.                                      harmonizing laws, building electronic
downturn. Two-day event organized by                                                               registries,    streamlining     registration
Experian, discussing market trends, future                                                         processes, and eliminating unnecessary
                                                 Collateral Registries/ Secured                    paperwork.
challenges and solutions that will help
companies beat the competition after the
                                                 Lending                                              World Bank Global Insolvency Law
current financial crisis, with an emphasis on                                                      Database (GILD). World Bank developed
                                                 NEWS
telecommunications, technological advances                                                         Principles and Guidelines for Effective
including mobile banking, risk management,          To Improving Financial Infrastructure
                                                                                                   Insolvency and Creditor Rights Systems
debt management and fraud prevention,            and     Facilitate    Leasing   Finance     �
                                                                                                   (Principles). The Principles represent an
amongst others. Noordwijk aan Zee, The           International      Symposium     on    Lease
                                                                                                   international consensus on best practices in
Netherlands, October 1-2, 2009.                  Registration Held in Beijing. The
                                                                                                   insolvency and creditor rights (ICR) and
                                                 International      Symposium     on    Lease
   Forum Scoring 2009. Day long workshop                                                           constitute the standard for benchmarking
                                                 Registration was held in Beijing on January
discussing the new developments in scoring                                                         the effectiveness of ICR systems.
                                                 14th, 2010, as co-sponsored by People's
models and their application in lending                                                            Additionally on the site find the Reports on
                                                 Bank of China (PBOC, the central bank) and
processes. Organized by Buro de Credito,                                                           the Observance of Standards and Codes
                                                 World Bank IFC Advisory Services in China.
Mexico. Mexico City, Mexico. September 30,                                                         (ROSCs) which provide a template, based on
                                                 In the opening remarks, Mr. Zhu Min,
2009.                                                                                              the World Bank's Principles, to help
                                                 Deputy Governor of PBOC said that
                                                                                                   countries evaluate their own insolvency and
                                                 building up the financial infrastructure is a
NEWSLETTERS                                                                                        debtor-creditor relations systems.
                                                 fundamental function of PBOC. The credit
   ViewPoints. Bi-monthly publication by         reporting system, accounts receivables               UNCITRAL � Working Group VI.
Fair Isaac Corporation.                          registry and lease registry that were             United     Nations     Commission  on
   Caribbean      Panorama.     Quarterly        established recently have been playing            International Trade Law. This working
newsletter published by IFC Advisory             important roles in the country's economic         group covers Secured Transactions.
Services in Latin America & the Caribbean        development.           FinancialNews.com.cn.         EBRD � Secured Transactions � EBRD's
in collaboration with the Canadian               January 10, 2010                                  Secured Transactions Project, includes data,
International Development Agency (CIDA).                                                           publications, core legal text, projects &
                                                    Zambia: Abolish laws delaying business
Volume 1, July, 2009.                            registration-Government urged.            The     developments.
  Volume 2, October, 2009.                       committee on getting credit, under Zambia's          Corporate Registers Forum � The
                                                 Private Sector Development Reform                 Corporate Registers Forum (CRF) is an
LINKS                                            Programme (PSDP), chaired by Mildred              international not for profit organization for
   Financial Infrastructure � Credit             Stevenson, is considering including all           administrators of corporate and securities
Bureaus. This website contains the latest        commercial and other institutions in the          registers.
news on the sector, publications and more        operationalization of the Credit Reference           International Association of Commercial
related to credit bureaus and IFC's work         Bureau to enable all lenders to have access to    Administrators (IACA) � Professional
around the world.                                full information about potential clients. It is   association for government administrators
  Doing Business provides objective              also suggesting the creation of a unified         of business organization and secured
measures of business regulations and their       collateral registry. Lusaka Times. December       transaction record systems.
                                                 22, 2009.