The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Morocco COVID-19 Social Protection Emergency Response Project (P172809) MIDDLE EAST AND NORTH AFRICA | Morocco | Social Protection & Jobs Global Practice | IBRD/IDA | Investment Project Financing | FY 2021 | Seq No: 1 | ARCHIVED on 06-Apr-2021 | ISR46031 | Implementing Agencies: Ministry of Economy, Finance, and Administration Reform and its Directorate of Budget, Kingdom of Morocco Key Dates Key Project Dates Bank Approval Date: 03-Dec-2020 Effectiveness Date: 08-Feb-2021 Planned Mid Term Review Date: -- Actual Mid-Term Review Date: Original Closing Date: 31-Dec-2023 Revised Closing Date: 31-Dec-2023 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) Mitigate the negative impacts of the COVID-19 crisis by providing emergency cash transfers and guaranteeing access to and strengthening cash transfer programs to support poor and vulnerable households. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Emergency Cash Transfers in Response to COVID-19:(Cost $165.00 M) Cash Transfer Program for Recovery and for Protecting Human Capital:(Cost $189.25 M) Enhanced Cash Transfer programs for resilience:(Cost $45.00 M) Contingency Emergency Response Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO -- Satisfactory Overall Implementation Progress (IP) -- Satisfactory Overall Risk Rating -- Substantial Implementation Status and Key Decisions The Project was approved by the World Bank’s Board of Executive Directors on December 3, 2020 and the loan agreement was signed by the Government on December 22, 2020. The project became effective on February 8, 2021. The Ministry of Finance and the World Bank have been working closely to ensure rapid implementation of the project. 4/6/2021 Page 1 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial -- Substantial Macroeconomic Substantial -- Substantial Sector Strategies and Policies Moderate -- Moderate Technical Design of Project or Program Moderate -- Moderate Institutional Capacity for Implementation and Substantial -- Substantial Sustainability Fiduciary Substantial -- Substantial Environment and Social Substantial -- Substantial Stakeholders Moderate -- Moderate Other -- -- -- Overall Substantial -- Substantial Results PDO Indicators by Objectives / Outcomes Mitigate the negative impacts of the COVID-19 crisis by providing emergency cash transfers IN00971496 ►Household heads working in the informal sector receiving emergency cash transfers (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 1,000,000.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 Comments: This indicator will measure the total number of beneficiaries of the emergency cash transfer program. IN00971500 Share of women heads of households receiving emergency cash transfers (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 50.00 Guarantee access to cash transfers IN00971497 ►Beneficiary children receiving Tayssir program cash transfers (Number, Custom, PBC) 4/6/2021 Page 2 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 450,000.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 Comments: Number of children receiving program Tayssir cash transfers. IN00971501 Share of beneficiary children receiving Tayssir program cash transfers - Girls (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 46.00 IN00971503 Share of beneficiary children receiving Tayssir program cash transfers - boys (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 54.00 IN00971504 ►Beneficiaries eligible for the Family Allowance program who are informed about the program and its procedures (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 3,000,000.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will measure the number of heads of households with children eligible for the Family Comments: Allowance program who have received information on how to enroll and receive new cash transfers. IN00971505 Share of current Tayssir and DAAM beneficiaries informed about the Family Allowance program and its procedures (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 80.00 Strengthen cash transfer programs to support poor and vulnerable households IN00971498 ►Existing and new programs updating or implementing their grievance redress mechanisms based on lessons learned and feedback from beneficiaries of the emergency cash transfers experience (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 1.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will measure the number of programs updating or implementing their GRM based on Comments: lessons learned and a summary of key inputs and suggestions provided by beneficiaries through the IBM survey and SIA. IN00971499 ►Beneficiaries of cash transfers who have payment accounts or bank accounts (Number, Custom, PBC) 4/6/2021 Page 3 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Baseline Actual (Previous) Actual (Current) End Target Value 100,000.00 -- 100,000.00 1,000,000.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will reflect the number of cash transfer program beneficiaries such as Tayssir and DAAM Comments: who have payment accounts or bank accounts. IN00971502 Share of female beneficiaries of cash transfers who have payment accounts or bank accounts (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 20.00 Overall Comments PDO Result for PDO indicator 1: ''Household heads working in the informal sector receiving emergency cash transfers'' will be updated as soon as the review of TADAMON opetion audit is finalized. Intermediate Results Indicators by Components Emergency cash transfers in response to COVID-19 IN00971507 ►Eligible heads of households enrolled and paid in the first round of emergency cash transfers (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 1,000,000.00 1,000,000.00 Date 03-Dec-2020 -- 30-Apr-2020 31-Dec-2023 This indicator will measure the number of households who received the first round of emergency cash Comments: transfers. IN00971510 Eligible heads of households enrolled and paid during the first round of emergency cash transfers - Female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 50.00 50.00 IN00971512 ►Eligible heads of households enrolled and paid in the second round of emergency cash transfers (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 1,000,000.00 1,000,000.00 Date 03-Dec-2020 -- 29-May-2020 31-Dec-2023 This indicator will measure the number of households who received the second round of emergency cash Comments: transfers. IN00971515 4/6/2021 Page 4 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Eligible heads of households enrolled and paid in the second round of emergency cash transfers - Female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 50.00 50.00 IN00971516 ►Heads of households who appealed and successfully resolved their application for the emergency cash transfer program and paid in the first and second round (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 1,200,000.00 Date 03-Dec-2020 -- 01-Jul-2020 31-Dec-2023 This indicator will measure the number of heads of households who received emergency cash transfers Comments: after submitting complaints. IN00971518 Heads of households who appealed and successfully solved their application for the emergency cash transfer program and paid in the first and second round - Female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 20.00 IN00971519 ►Beneficiaries who expressed satisfaction with the emergency cash transfer program during the IBM survey, on the delivery, communication, and complaint modalities (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 70.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will measure the percentage of beneficiaries who expressed satisfaction with the delivery Comments: process of the emergency cash transfers. IN00971522 Share of beneficiaries who expressed satisfaction with the emergency cash transfer program, during the IBM survey on the delivery, communication, and complaint modalities - Female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 50.00 IN00971523 ►Share of beneficiaries satisfied with the capacity of the emergency cash transfers to mitigate the impact of the COVID-19 crisis (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 45.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will confirm the percentage of beneficiaries who agree that the emergency cash transfers Comments: managed to mitigate the impact of the COVID-19 crisis. Cash Transfer program for the recovery and protection of human capital IN00971506 4/6/2021 Page 5 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) ►Beneficiary households currently receiving Tayssir cash transfers (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 270,000.00 Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will monitor households with beneficiary children who are currently receiving Tayssir cash Comments: transfers. IN00971511 Beneficiary headed households currently receiving Tayssir Cash Transfers - Female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 20.00 Enhanced Cash Transfer programs for resilience IN00971508 ►Design and implementation plan of the Family Allowance program validated and approved by IMSC (Yes/No, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will measure whether the Government technical committee validated and approved the Comments: design and implementation of the Family Allowance program. IN00971509 ►Family Allowance operational manual, including appeals and complaints management system prepared and adopted (Yes/No, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will confirm the preparation of the Family Allowance operational manual, including the Comments: appeals and complaints management system. IN00971513 ►Technical committee for the design and harmonization of social assistance programs set up and its work plan approved (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will monitor whether the design of the Cash Transfer's harmonization is set up and its work Comments: plan approved. IN00971514 ►Functional review of the main social assistance programs (DAAM, Tayssir, RAMED) carried out and validated by the Technical Committee and endorsed by the Steering Committee (Yes/No, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target 4/6/2021 Page 6 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 30-Jun-2023 This indicator will confirm the functional review and its validation by the technical committee and Comments: endorsement by the project Steering Committee. IN00971517 ►Technical committee for the digitalization of payments under social assistance programs set up and work plan approved (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will monitor the establishment of the technical committee for the digitalization and the Comments: approval of its work plan. IN00971520 ►Mapping of social assistance programs flow of payments (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 Comments: This indicator will monitor the mapping of social assistance program flow of payments. IN00971521 ►Validation of the roadmap on the organization of future flows of payments (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 Comments: This indicator will monitor the validation of the roadmap on the organization of future flows of payments. IN00971524 ►Preparation and validation of the analysis and the feasibility study on the harmonization and the strengthening of the social assistance (Yes/No, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes Date 03-Dec-2020 -- 29-Mar-2021 31-Dec-2023 This indicator will monitor the preparation and the validation of the feasibility study on the harmonization Comments: and the strengthening of the social assistance. IN00971525 Preparation and validation of the design of the ECD demand-side interventions (Yes/No, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value No -- No Yes IN00971526 4/6/2021 Page 7 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Preparation and validation of the design of the economic inclusion demand-side interventions (Yes/No, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value No -- No No Performance-Based Conditions IN00971527 ►PBC 1 Existing and new programs updating or implementing their grievance redress mechanisms based on lessons learned and feedback from beneficiaries of the emergency cash transfers experience (Number, Process, 5,000,000.00, 7%) Baseline Actual (Previous) Actual (Current) 2023 Value 0.00 -- 0.00 -- Date -- -- 29-Mar-2021 -- IN00971528 ►PBC 2 Beneficiary children receiving Tayssir program cash transfers (Number, Output, 4,250,000.00, 6%) Baseline Actual (Previous) Actual (Current) 2023 Value 0.00 -- 0.00 -- Date -- -- 29-Mar-2021 -- IN00971529 ►PBC 3 Beneficiary households currently receiving Tayssir cash transfers (Number, Output, 20,000,000.00, 27%) Baseline Actual (Previous) Actual (Current) 2023 Value 0.00 -- 0.00 -- Date -- -- 29-Mar-2021 -- IN00971530 ►PBC 4 Design and implementation plan of the Family Allowance program validated and approved by IMSC (Yes/No, Output, 10,000,000.00, 13%) Baseline Actual (Previous) Actual (Current) 2023 4/6/2021 Page 8 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) Value No -- No -- Date -- -- 29-Mar-2021 -- IN00971531 ►PBC 5 Beneficiaries eligible for the Family Allowance program who are informed about the program and its procedures (Number, Output, 10,000,000.00, 13%) Baseline Actual (Previous) Actual (Current) 2023 Value 0.00 -- 0.00 -- Date -- -- 29-Mar-2021 -- IN00971532 ►PBC 6 Family Allowance operational manual, including appeals and complaints management system prepared and adopted (Yes/No, Output, 10,000,000.00, 13%) Baseline Actual (Previous) Actual (Current) 2023 Value No -- No -- Date -- -- 29-Mar-2021 -- IN00971533 ►PBC 7 Functional review of the main social assistance programs (DAAM, Tayssir, RAMED) carried out and validated by the Technical Committee and endorsed by the Steering Committee (Yes/No, Output, 5,000,000.00, 7%) Baseline Actual (Previous) Actual (Current) 2023 Value No -- No -- Date -- -- 29-Mar-2021 -- IN00971534 ►PBC 8 Beneficiaries of cash transfers who have payment accounts or bank accounts (Number, Output, 5,000,000.00, 7%) Baseline Actual (Previous) Actual (Current) 2023 Value 100,000.00 -- 100,000.00 -- Date -- -- 29-Mar-2021 -- 4/6/2021 Page 9 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) IN00971535 ►PBC 9 Preparation and validation of the analysis and the feasibility study on the harmonization and the strengthening of the social assistance (Yes/No, Output, 5,000,000.00, 7%) Baseline Actual (Previous) Actual (Current) 2023 Value No -- No -- Date -- -- 29-Mar-2021 -- Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P172809 IBRD-91870 Effective USD 400.00 400.00 0.00 1.03 399.00 0.3% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P172809 IBRD-91870 Effective 03-Dec-2020 22-Dec-2020 08-Feb-2021 31-Dec-2023 31-Dec-2023 Cumulative Disbursements 4/6/2021 Page 10 of 11 The World Bank Implementation Status & Results Report Morocco COVID-19 Social Protection Emergency Response Project (P172809) PBC Disbursement Achievement Disbursed amount in Disbursement % PBC ID PBC Type Description Coc PBC Amount Status Coc for PBC Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 4/6/2021 Page 11 of 11