35830



AID EFFECTIVENESS INITIATIVE




                  COUNTRY-LEVEL
      EFFECTIVENESS AND ACCOUNTABILITY REVIEW




                    MADAGASCAR




                         October 2005



                          Manuel Moyart
                            Eric Duflos
                          Alexia Latortue
                         Francois Lecuyer
                           Jennifer Isern
                          Hubert Rauch
                                                                   TABLE OF CONTENTS


ACRONYMS AND ABBREVIATIONS ............................................................................................. iv
ACKNOWLEDGMENTS ............................................................................................................... vii
MAP OF MADAGASCAR............................................................................................................. viii
EXECUTIVE SUMMARY ............................................................................................................... 1

I.      BACKGROUND .................................................................................................................... 3
II.     OVERVIEW OF MICROFINANCE IN MADAGASCAR ............................................................. 5

III. CHALLENGES FACING THE THREE LEVELS OF FINANCIAL SYSTEMS ................................ 8
        Analytical Framework ..................................................................................................................... 8
        Structural Fragility of Malagasy Microfinance: A Recurrent Topic .............................................. 8
        MICRO ............................................................................................................................................ 8
        Micro-level Strengths ...................................................................................................................... 8
        Micro-level Weaknesses ................................................................................................................. 9
        Micro-level Donor Recommendations .......................................................................................... 11
        MESO ............................................................................................................................................ 12
        Meso-level Strengths ..................................................................................................................... 12
        Meso-level Weaknesses ................................................................................................................ 13
        Meso-level Donor Recommendations ........................................................................................... 14
        MACRO ........................................................................................................................................ 17
        Macro-level Strengths ................................................................................................................... 17
        Macro-level Weaknesses ............................................................................................................... 17
        Macro-level Donor Recommendations ......................................................................................... 18

IV.     DONOR SYSTEMS .............................................................................................................. 22
        Donor System Strengths ................................................................................................................ 22
        Donor System Weaknesses ........................................................................................................... 22
        Donor System Recommendations ................................................................................................. 25

ANNEXES ............................................................................................................................... 28
        Annex 1 Summary of Financial System Weaknesses, Donor Recommendations, and
                Essential Prerequisites ................................................................................................... 28
        Annex 2 The Risks of Subsidies and Subsidized Interest Rates—Some Examples ................... 29
        Annex 3 Donor Funding Allocated to Microfinance in 2002–2004, and 2005 Commitments ...30
        Annex 4 Donor Activities ............................................................................................................ 31
        Annex 5 Donor Microfinance Portfolio ...................................................................................... 32
        Annex 6 Summary of Projects ..................................................................................................... 33
        Annex 7 List of Persons Consulted ............................................................................................. 37
        Annex 8 List of Documents Consulted ....................................................................................... 41




                                                                                                                                                               iii
                          ACRONYMS AND ABBREVIATIONS


ADEFI    Action pour le Développement et le Financement des Microentreprises
         (microfinance development and financing agency)
AECA     Association d’Epargne et de Crédit Autogérée
         (self-managed savings and loan association)
AFD      Agence Française de Développement
         (French development agency)
AfDB     African Development Bank
AFMIN    Africa Microfinance Network
AGEPMF   Agence d’Exécution du Projet Microfinance
         (executing agency for microfinance project)
AIM      Association des Institutions de Microfinance non Mutualistes
         (association of nonmutual microfinance institutions)
APEM     Association pour la Promotion de l’Entreprise à Madagascar
         (Madagascar enterprise promotion association)
APIFM    Association Professionnelle des Institutions Financières Mutualistes
         (professional association of cooperative financial institutions)
ARIZ     Assurance pour le Risque des Investissements
         (investment risk insurance)
BFV      Bankin’ny Fampandrosoana ny Varotra
BMOI     Banque Malgache de l’Océan Indien
         (Malagasy bank of the Indian Ocean)
BMZ      Bundesministerium für Wirtschaftliche Zusammenarbeit und Entwicklung
         (German federal ministry for economic Cooperation and development)
BNI      Banque Nationale pour l’Industrie
         (national bank for industry)
BOA      Bank of Africa
BTA      Bons du Trésor par Adjudication
         (treasury bills sold at auction)
BTM      Bankin’ Ny Tantsaha Mpamokatra
CNMF     Coordination Nationale de la Microfinance
         (coordinating office for microfinance)
CAPAF    Programme de Renforcement des Capacités des Institutions de Microfinance en
         Afrique Francophone
         (capacity building program for microfinance institutions in French-speaking Africa)
CECAM    Caisse d’Epargne et de Crédit Agricole Mutuelle
         (cooperative agricultural savings and credit association)




iv
CEFEB     Centre d’Etudes Financières, Economiques et Bancaires
          (financial, economic, and banking research center)
CEM       Caisse d’Epargne de Madagascar
          (Madagascar savings bank)
CGAP      Consultative Group to Assist the Poor
CIDR      Center for International Development Research
CLEAR     Country-Level Effectiveness and Accountability Review
CNMF      Coordination Nationale de Microfinance
          (national coordinating office for microfinance)
CO-SNMF   Comité de Pilotage de la Stratégie Nationale de Microfinance
          (steering committee for the national microfinance strategy)
CSBF      Commission de Supervision Bancaire et Financière
          (banking and financial supervision commission)
DFS       Decentralized Financial System
DID       Développement International Desjardins
          (Desjardins international development)
DIRECT    CGAP Donor Information Resource Center
EC        European Commission
EU        European Union
FERT      Fondation pour l’Epanouissement et le Renouveau de la Terre
          (French agricultural finance foundation)
FGM       Fonds de Garantie Mutualiste
          (cooperative guarantee fund)
FIRST     Financial Sector Reform and Strengthening Initiative
GBF       Groupe des Bailleurs de Fonds
          (donor group)
GEM       Groupement des Entreprises de Madagascar
          (Madagascar entreprise association)
GRET      Groupe de Recherche et d’Echanges Technologiques
          (technological research and exchange group)
GTZ       Gesellschaft für Technische Zusammenarbeit
          (German development agency)
IBS       Impôt sur le Bénéfice des Sociétés
          (corporate income tax)
ICAR      International de Crédit Agricole et Rural
          (international agricultural and rural credit agency)
IDA       International Development Association
IFAD      International Fund for Agricultural Development
ILO       International Labour Office



                                                                         v
IMF           International Monetary Fund
INSCAE        Institut National des Sciences Comptables et de l’Administration d’Entreprise
              (national accounting and business administration institute)
INTERCECAM Centre de Services des Caisses d’Epargne et de Crédit Agricole Mutuelles
          (services center for cooperative agricultural savings and credit banks)
IRAM          Institut de Recherche et d’Application des Méthodes de Développement
              (institute for research on and application of development methods)
IS Fund       Information Systems Fund
MAE           Ministère Français des Affaires Etrangères
              (French ministry of foreign affairs)
MAEP          Ministère de l’Agriculture, de l’Elevage et de la Pêche
              (ministry of Agriculture, Livestock, and Fisheries)
MCA           Millennium Challenge Account
MEFB          Ministère de l’Economie, des Finances et du Budget
              (ministry of economy, finance, and budget)
MIS           Management information system
MIX           Microfinance Information eXchange
MFI           Microfinance Institutions
SP            Microfinance Support Project
NGO           Non Governmental Organization
OTIV          Ombona Tahiri Ifampisamborana Vola
PADANE        Projet d’Amélioration et de Développement Agricole dans le Nord-Est
              (project for agricultural development and improvement in the northeast)
PAIQ          Programme d’Appui aux Initiatives de Quartier
              (neighborhood initiatives support program
PAR           Portfolio at Risk
PRBM          Projet de Réhabilitation du Périmètre du Bas-Mangoky
              (Bas-Mangoky perimeter redevelopment project)
PRSP          Poverty Reduction Strategy Paper
RDSP          Rural Development Support Project
SIDI          Société d’Investissement et de Développement International
              (investment company for international development)




vi
                                     ACKNOWLEDGMENTS


The CLEAR team wishes to thank all the people who dedicated their time to participating in the
review. We especially appreciate their willingness to meet with us, often more than once. From the
Malagasy government, we wish to thank the various ministers, their staffs, and the Commission de
Supervision Bancaire et Financière (CSBF), who met with us and shared their experience with us.
From the donor community, Emmanuel Haye and Denis Castaing from Agence Française de
Développement and Delphin Randriamiharisoa from the European Commission served as prime
movers in promoting this initiative to improve aid effectiveness, for which we are extremely grateful.
Finally, we extend our thanks to the Malagasy directors of the microfinance associations (APIFM and
AIM) who helped us considerably with our analytical work. Our heartfelt thanks also go out to Zoe
Gardner, Hannah Siedek, Aude de Montesquiou, and Jocelyne Ratahiriarinov for their excellent
support in preparing this CLEAR.




                                                                                                    vii
                                              MAP OF MADAGASCAR




                     Grand Comore       45°                             Îles Glorieuses (France)      50°
         Moroni
                         Foumbouni
                                     Anjouan
                Moheli                                                                         Antsiranana
                                                                                                   ¨

                   Comoros                      Dzaoudzi                  Nosy Mitsio
                                                                                Sosumau
                                       Mayotte                          Nosy Be
                               (Administered by France,                                 Ambilobe
                                 claimed by Comoros)                    Andoany                  Iharäna



                                                                                                            Sambava


                                                                               Antsohihy           Andapa Antalaha
                                                                                                                           15°
                                                                                               Maroantsetra
                                              Mahajanga                   Befandriana


                 Île Chesterfield                     Marovoay


                                                    Maevatanana                     Andilamena         Nosy Sainte Marie
       Îles Jaun de Nova
             (France)                                                  Ambakireny              Fenoarivo Atsinanana

                                                                                    Ambatondrazaka
                 Maintirano
                                                                                               Toamasina

                 Nosy Barren         Ankavandra                Antananarivo                Ampasimanolotra
                                               Tsiroanomandidy
                                                                              Moramanga

                                     Miandrivazo                       Ambatolampy                     Indian Ocean
                                                           Antsirabe                    Mahanoro
                                                                                                                           20°
                         Morondava
                                                                       Ambositra     Nosy Varika

                                                 Ambohimahasoa
                                                                                   Mananjary
                                                Fianarantsoa
           Morombe                                                Ambalavao

                                                  Ihosy                        Manakara


                                                                             Farafangana


                 Toliara

                                                                                               0      50    100 km
                                                                                               0           50    100 ml

                                        Ampanihy

                                                              Tôlanaro
                                                                ¨                                                          25°
                                                       Ambovombe




viii
MADAGASCAR CLEAR—EXECUTIVE SUMMARY

The Madagascar Country-Level Effectiveness and Accountability Review (CLEAR) was conducted
in Antananarivo from April 26 to May 17, 2005. The CLEAR analyzes donor effectiveness in micro-
finance and helps donors better adapt their support for developing financial systems (savings, loans,
insurance, transfers, etc.) that benefit the poor. CLEARs are part of the Consultative Group to Assist
the Poor (CGAP) Aid Effectiveness Initiative, which was launched in 2002 with a series of 17
Microfinance Donor Peer Reviews. CLEARs help funders adapt their internal systems to design,
implement, and monitor better programs. They also help funders identify key gaps in the financial
system that inhibit the provision of permanent financial services to poor people. The three levels of
the financial system are the micro level (e.g., retail institutions), the meso level (e.g., apex, technical
service providers), and the macro level (e.g., regulations and policies). While in Madagascar, the
review team consulted over 110 stakeholders, including government officials, practitioners, donor
staff, and microfinance clients.
Donors continue to play a key role in the development of microfinance in Madagascar. In 2005,
Malagasy microfinance served 70,000 clients for loans and more than 500,000 clients for savings
through a large number of points of service. Despite the political and economic crises affecting the
island, Malagasy microfinance grew at a remarkable pace between 1999 and 2004, with an increase
of 246 percent in the number of members and an increase of over 100 percent in the volume of
savings and credit.
Microfinance is developing in Madagascar at all three levels of the financial system (micro, meso, and
macro). At the micro level (financial services providers), there are many stakeholders and growing
interest from banks and private investors. Microfinance institutions (MFIs)1, cooperatives and non-
cooperatives, play a predominant role, with the Caisse d’Epargne and the postal system also playing
a major role. At the meso level (support services suppliers), services such as training or auditing are
available. At the macro level (policy, regulatory framework, and supervision), supervision and
coordination are in place, and a legal framework specifically for microfinance is being introduced.
However, Malagasy microfinance remains fragile. Malagasy MFIs have structural weaknesses at
several levels: governance, portfolio management, internal control, human resources, and lack of
financial sustainability. For example, MFIs have, on average, a negative return on assets and portfolios
at risk (PAR) in excess of 11 percent. Microfinance support services are rare and of unequal quality. Also,
there is a lack of reliable information on financial performance. At the macro level, the supervisory
and coordinating bodies have limited resources, and the legal framework is in a state of flux. There is
a risk that interest rate subsidies will distort the market; the involvement of the Ministry of Agriculture,
Livestock, and Fisheries is not always consistent with the National Microfinance Strategy. Moreover,
the legal system is not sufficiently reliable to help further develop the financial sector.
In light of these weaknesses, donors have a fundamental role to play in consolidating the development
and guaranteeing the sustainability of microfinance in Madagascar. Pulling back from this role would
have negative effects on the country’s development.
The CLEAR recommends that, at the micro level, donors help MFIs clean up their portfolios by
conducting targeted missions and introducing sound management practices. Donors have access to
best practices in microfinance and should be committed to promoting them in Madagascar. Generally,
it is essential that donors help well-performing MFIs tailor their services better. The CLEAR also
finds that donors should promote the diversification of institutions and approaches in microfinance,
for example by creating a microfinance bank.
__________________________
1
  In Madagascar most MFIs follow the cooperative model and are referred to as systèmes financiers décentralisés (SFD) or
decentralized financial systems (DFS).


                                                                                                                           1
MADAGASCAR



At the meso level, donors must improve their investment in training by promoting the availability of
local training that is clear, accessible, and sustainable. The CLEAR recommends that donors establish
multidonor funds that are freely accessible for technical support to the microfinance sector. Donors
must take steps to improve governance within MFIs, particularly regarding cooperative institutions.
Donors need to encourage the merger of the two professional associations and to support the
resulting organization. Finally, the CLEAR recommends that donors promote the emergence of a
sustainable system for refinancing MFIs.
At the macro level, donors should help the government maintain an environment conducive to micro-
finance. Donors need to recognize the risks associated with subsidizing rates and phase out this
practice. Donors could help the various microfinance stakeholders clarify their roles. Finally, donors
should promote capacity building at the CSBF.
To implement these recommendations, donors must improve their own systems. Donors should ensure
that their staff know enough about finance to be able to manage microfinance programs. Donors
should disseminate and implement the key principles set forth in the National Microfinance Strategy.
They need to strengthen performance-based management programs, especially with service providers.
All donor involvement should be aimed at ensuring the sustainability of microfinance, and the tools
available to donors must be better adapted to the requirements of microfinance.

                             Malagasy microfinance needs donor support to:
          l   Reduce the fragility of the MFIs
          l   Develop subsidies for training, but not for interest rates
          l   Establish multidonor funds freely accessible for technical support
          l   Promote MFI transparency
          l   Help the government maintain a favorable environment
          l   Clarify the roles of the various stakeholders
          l   Build the capacities of the CSBF

                                           Internally, donors need to:
          l   Ensure that their staff are qualified in finance
          l   Apply the key principles of the National Microfinance Strategy
          l   Reinforce performance based management with service providers
          l   Reactivate their coordination




2
                                                         COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



I.         BACKGROUND                                            CGAP member agencies jointly designed the
                                                                 Country-level Effectiveness and Accountability
                                                                 Reviews (CLEARs).3 CLEARs focus on strate-
In early 2002, the Consultative Group to Assist
                                                                 gic issues relevant to donor effectiveness. They
the Poor (CGAP) and a group of leading donor
                                                                 are not comprehensive sector studies that
agencies launched an Aid Effectiveness
                                                                 deeply analyze financial systems development
Initiative, using microfinance as a test case. In
                                                                 as do the Financial Sector Assessment
its first stage, between April 2002 and
                                                                 Programs. Rather, CLEARs rely on an inter-
November 2003, the initiative sponsored
                                                                 view-based methodology and literature review
Microfinance Donor Peer Reviews of 17
                                                                 to measure development agency systems and
bilateral and multilateral development agencies.
                                                                 practices against the concrete and specific
The peer reviews helped donors look them-
                                                                 challenges of building an inclusive financial
selves in the mirror and focus on what they
                                                                 system in a particular country. CLEARs strive
could most directly influence: their own
                                                                 to help funding agencies identify gaps in
procedures, processes, practices, and systems.
                                                                 financial systems and to design interventions
Top management and staff of the participating
                                                                 that build on their respective comparative
agencies appreciated the frank and actionable
                                                                 advantage. CLEARs also aspire to motivate
recommendations of the review teams.
                                                                 donors to improve their internal procedures and
All agencies are currently implementing
                                                                 systems so they can work more effectively with
recommendations, with promising results.2
                                                                 others in the field, thus better contributing to
The peer review exercise culminated in a high-                   poverty reduction and to the Millennium
level meeting in February 2004 called                            Development Goals (MDGs).
“Leveraging Our Comparative Advantage to
                                                                 The vision of an inclusive financial system is
Improve Aid Effectiveness.” At that meeting,
                                                                 client centered. It is based on the assumption
lessons learned from the reviews were
                                                                 that financial services play a critical role in
synthesized and steps for further collective
                                                                 reducing poverty by enabling poor people to
action were discussed. Following the meeting,
                                                                 accumulate and manage assets, conduct
the 17 agencies issued a joint memorandum that
                                                                 financial transactions, manage cash flows,
endorsed five core elements of donor aid effec-
                                                                 invest in their businesses, and reduce their
tiveness in microfinance (the “aid effectiveness
                                                                 vulnerability to external shocks.
star”): (1) strategic clarity, (2) staff capacity,
(3) accountability for results, (4) relevant                     Five CLEARs will have been conducted from
knowledge management, and (5) appropriate                        October 2004 through December 2006. The first
instruments. The agencies also committed to                      CLEARs took place in Cambodia in October
a four-step work program, including a mandate                    2004,4 and in Nicaragua in February 2005.
to expand the aid effectiveness work to the
field.                                                           The third CLEAR was conducted in from April
                                                                 26 to May 17, 2005. The CLEAR team com-
                    Strategic Clarity
                                                                 prised Eric Duflos, Alexia Latortue, and
                                                                 Jennifer Isern from CGAP; François Lécuyer
     Appropriate                             Strong Staff
                                                                 and Emmanuel Moyart, consultants; and Hubert
     Instruments                              Capacity           Rauch from GTZ. The team spent a total of
                                                                 12 staff weeks in country and consulted over
                     Effectiveness                               110 persons representing a broad cross-section
                                                                 of stakeholders, from government officials to
                                                                 __________________________
                                                                 3
                                                                  Seventeen agencies, including Agence Francaise de
    Relevant Knowledge                  Accountability           Développement, African Development Bank, Asian
        Management                       for Results             Development Bank, the European Commission, Finland,
__________________________                                       GTZ, ILO, the Netherlands, Sida, and USAID, took part in
2
  For more information on Microfinance Donor Peer Reviews,       drafting the Terms of Reference.
                                                                 4
visit www.cgap.org/projects/donor_peer_reviews.html.                 For more information on CLEARs, visit www.cgap.org/clear.


                                                                                                                            3
MADAGASCAR



MFI managers and staff to representatives of        engaged in microfinance and offers concrete
donor agencies, investors, and microfinance         recommendations on how to tackle them.
projects. Local interviews were supplemented        Selected funding agencies will receive an
by the team’s exhaustive review of the existing     individual assessment that focuses on specific
literature on Malagasy microfinance. The team       issues pertaining to their own effectiveness.
also gathered information through question-
                                                    This report begins with a brief overview of
naires followed by telephone interviews of key
                                                    microfinance in Madagascar (Section II).
stakeholders based abroad. Finally, the team
                                                    Section III presents an analysis of the challenges
presented its initial conclusions to all stake-
                                                    facing the three levels of the financial system
holders at two wrap-up meetings in Antananarivo
                                                    (micro, meso, and macro). For each of these
on May 17 and at a press conference.
                                                    levels, strengths and weaknesses are examined,
This report is addressed to all funders that        followed by specific recommendations aimed at
support microfinance in Madagascar. It provides     bringing donor support more in line with
examples of good practice from among the            demand and helping them build an inclusive
different funders in the country, but does not      financial system. Section IV delineates the
seek to assess the work of individual funding       strengths and weaknesses of donor operating
agencies. Instead, the report provides a snapshot   systems and makes recommendations aimed at
of key issues facing the development community      improving their effectiveness in Madagascar.




4
                                             COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



II     OVERVIEW OF MICROFINANCE               IN     of the penal code, recovery of guarantees, and
       MADAGASCAR                                    the reduction of corruption). The sustainable
                                                     development of agriculture is yet another major
                                                     challenge Madagascar will have to meet in the
Social, economic, and political context              medium term. By way of illustration, agricultural
Madagascar is a large country (587,000 km2),         output per hectare is among the lowest in the
with a low population density (17 million            world.
inhabitants). The vast majority of the population
is rural (80 percent), and there are many land-      Financial sector developments
locked areas. Poverty affects 70 percent of the      Until the 1990s, the financial sector was largely
population; 85 percent of the poor live in rural     controlled by the state and reflected dirigist
areas, according to the 2003 Poverty Reduction       policy approaches. The banking system was
Strategy Paper (PRSP). High population growth        made up of sector-specific banks—an
(2.8 percent annually), a weak education             agricultural bank, a foreign trade bank, and
system, and a high illiteracy rate contribute to     so forth.
keeping the poverty level high.
                                                     In the late 1980s, the Malagasy economy was
The transition toward a market economy that          exposed to free market principles under the
occurred in 1990–2000 had painful economic           adjustment programs supported by the World
repercussions and led to political problems. This    Bank and the International Monetary Fund. In
difficult period lasted until 2002, when             the 1990s, the banking system was completely
Madagascar experienced a serious political and       privatized and rehabilitated. The national banks
economic crisis. Although the political situation    were purchased by major foreign groups (e.g.,
improved with the election of the president now      BTM by BOA, BNI by Crédit Lyonnais, and
in office, the economic situation deteriorated in    BFV by Société Générale), and CMB now has
late 2004, with a sharp hike in inflation, a         a Chinese majority shareholder. Compared
sizable devaluation, and increase in the price of    with the banking sectors of other developing
rice—the basic foodstuff for the majority of the     countries, Madagascar’s banking sector is
population. The lingering effects of the rice        relatively sound and well capitalized. It includes
crisis are still in the minds of the residents of    seven commercial banks, two finance institu-
the capital city who suffered the most from it,      tions, at least four insurance companies, the
and rice prices again began to move upwards          Caisse d’Epargne de Madagascar (CEM), and a
beginning in June 2005.                              highly developed network of postal savings
The outlook for 2005 is expected to be more          banks.
favorable thanks to economic growth and              A 1995 banking law made the Central Bank’s
increasing control over the inflation rate. The      Banking       and     Financial      Supervision
ongoing reforms, social development, and             Commission (CSBF) responsible for banking
macroeconomic stabilization efforts enabled          supervision. The integration of microfinance
Madagascar in October 2004 to reach the              into the formal financial sector is off to a good
“completion point” for the Heavily Indebted          start in Madagascar. The traditional banking
Poor Countries (HIPC) Initiative and to obtain       sector is showing increasing interest in partici-
substantial external debt cancellations (US$ 3.4     pating in the development of microfinance,
billion out of a total of US$ 4.5 billion).          which it tends no longer to regard as a fringe
According to the OECD’s African Economic             activity of the financial sector but rather as a
Outlook 2004/2005, the projected growth rate of      genuine market. Indeed, while the traditional
Madagascar for 2005 is 6 percent.                    banking sector holds the majority of assets in
Notwithstanding the recent progress, there is a      the financial sector, from the standpoint of the
sizable infrastructure deficit in both physical      number of borrowers, microfinance is now the
terms (e.g., roads and telecommunications) and       main source of financial services for the people
in legal terms (e.g., land records, enforcement      of Madagascar.


                                                                                                     5
MADAGASCAR



Major stakeholders in Malagasy                        activities were structured and organized in the
microfinance                                          mid-1990s. A banking law was promulgated in
                                                      1995. The law on savings and loan cooperatives
Microfinance in Madagascar involves a sizable         dates from 1996. The first cooperative institu-
number of stakeholders in various areas of            tions were licensed in 1999. A new law on
activity.                                             microfinance, covering all MFIs, whether
Microfinance providers. Microfinance supply is        cooperatives or not, has just been adopted.
covered by many financial services suppliers.         The Ministry of Agriculture, Livestock, and
There are 477 points of service, a vast majority of   Fisheries (MAEP), which turned the responsi-
which are cooperative financial institutions          bility for microfinance over to MEFB, still
known as Decentralized Financial Systems              manages several credit components relating to
(MFIs), but they also include noncooperative          rural development projects.
financial institutions, joined recently by at least
one bank. The first MFIs were established in the      Funders. Most funding is still provided by
early 1990s and achieved formal status shortly        donors, but the contribution from savings and
thereafter: in 1993 for Caisses d’Epargne et de       local banks is increasing. The latter refinance
Crédit Agricole Mutuelle (CECAMs ) and in             MFIs and take equity positions directly in some
1994 for Ombona Tahiry Ifampisamborana Vola           MFIs. Some national and international private
(OTIVs ). The Bank of Africa (BOA), formerly          investors are involved as well. Many of these
Bankin’ Ny Tantsaha Mpamokatra (BTM), has a           funders work directly with national and interna-
sizable network and contact with the rural popu-      tional service suppliers to support financial
lation, making it one of the most important stake-    services providers.
holders in microfinance (both for direct distribu-
tion of services and for refinancing of networks).            Box 1. Main Microfinance Providers

Financial services also are offered through            l   Cooperative financial institutions that are
public institutions, such as Caisse d’Epargne              members of APIFM: URCECAM, TIAVO, OTIV,
                                                           AECA, and ADEFI
de Madagascar, which is currently being priva-
                                                       l   Nonmutual financial institutions that are
tized, and Paositra Malagasy (Madagascar Post).            members of AIM: SIPEM, Vola Mahasoa,
                                                           APEM/PAIQ, and APEM Farahitso
Professional associations. The Professional
                                                       l   Bank: BOA
Association of Cooperative Financial
Institutions (APIFM), founded in 1997, covers          l   Caisse d’Epargne de Madagascar

all cooperative institutions. Nonmutual institu-       l   Paositra Malagasy
tions are grouped together in the Association of
Non-Mutual Microfinance Institutions (AIM),
                                                      Customers and recent growth
founded in 1999.
                                                      Microfinance in Madagascar showed significant
The government. The Ministry of Economy,
                                                      growth over 1999–2004. The number of mem-
Finance, and Budget (MEFB) is the supervisory
                                                      bers of cooperative institutions increased by 246
ministry for microfinance. Coordination is
                                                      percent, and the number of loans in the portfolio
provided by the government mostly through the
                                                      rose by 290 percent. This growth continued
National Coordinating Office for Microfinance
                                                      despite the 2002 crisis. From 2002 to 2004, the
(CNMF), which reports to the MEFB through
                                                      number of clients/members grew by 40 percent,
the Treasury Directorate. A National Micro-
                                                      savings balances rose by 110 percent, and out-
finance Strategy (SNMF) was approved by all
                                                      standing loans increased by 119 percent. In
stakeholders in 2004. Its coordinator is based in
                                                      2004, average savings came to MGA 110,000,
MEFB, while a steering committee for SNMF
                                                      and average loan volume was MGA 428,000.
brings together the major stakeholders.
                                                      Exchange rate in 2004 was 1,868.9 Malagasy
CSBF is responsible for the regulation and            ariary per US dollar and was of 2,003 Malagasy
supervision of microfinance. Microfinance             ariary per US dollar in 2005.


6
                                                      COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



             Growth in the Number of Members and Loans in APIFM and AIM Portfolios, 1999–2004




  250,000                                                                                          216,157

  200,000                                                                          175,360
                                                                    143,779
  150,000                                       116,977
                                    91,964
  100,000         62,408                                                                                       59,284
                                                                              36,378          43,096
    50,000                                 20,492           26,350
                         15,209

        -
                  1999              2000             2001             2002             2003             2004

                           Members                  Loans in the Portfolio

Sources: 1999–2001, APIFM, and 2002–2004, APIFM and AIM.



                Growth in Volume of Savings and Lending, APIFM and AIM (in millions of ariary)



                                                                                               28,016
       30,000
                                                                    21,339         21,803
       25,000                                           18,992
       20,000
                                      12,768
       15,000              10,372

       10,000

        5,000

            -
                             2002                           2003                       2004

                                  Potential Savings                 Potential Loans

Sources: 1999–2001, APIFM, and 2002–2004, APIFM and AIM.



Despite growth in client base, the microfinance                    and covered only 2 percent of the potential
penetration rate in Madagascar remains low.                        demand for credit. As for savings, the coverage
Indeed, according to UNDP’s Microfinance                           rate is 30 percent when the Caisse d’Epargne de
Support Project (MSP), microfinance has                            Madagascar (CEM) is included and just 4.4
reached only 6 percent of its potential market                     percent when it is excluded.




                                                                                                                        7
MADAGASCAR



III.       CHALLENGES FACING THE                            system. It includes MFIs in regard to their
           THREE LEVELS OF FINANCIAL                        financial structure and governance. It relates to
                                                            support services, such as information tech-
           SYSTEMS
                                                            nology, auditing, and training, which remain
                                                            difficult to obtain and of mixed quality. It also
Analytical framework                                        extends to the regulatory and supervisory area,
                                                            which is poorly equipped to deal with a growing
Microfinance is growing rapidly. International
                                                            financial sector. To permit the rapid and sound
development agencies have recently adopted
                                                            expansion of microfinance, these fragilities
new guidelines on good practice that will be
                                                            must be reduced considerably.
updated regularly to keep pace with innova-
tions.5 These guidelines show that the integra-             Donors still have a crucial role to play in
tion of microfinance into the formal financial              consolidating microfinance in Madagascar. This
system enables it to reach a maximum number                 report outlines specific steps donors can take to
of clients and have an optimum impact.                      improve their support, which remains essential
                                                            for viable microfinance. It builds on the vision
The full integration of microfinance into the
                                                            of the National Microfinance Strategy aimed at
formal financial sector calls for work at all three
                                                            ensuring that Madagascar has a professional,
levels of the financial system: micro, meso, and
                                                            viable, and sustainable microfinance sector that
macro. Although institutions that offer micro-
                                                            is integrated into the financial sector, diversi-
finance services (micro level) constitute the
                                                            fied, and innovative—one that covers demand
backbone of the financial system, they also need
                                                            to a satisfactory degree and functions within a
suppliers of support services (meso level) to
                                                            legal, regulatory, tax, and institutional frame-
train their staff, improve their systems, and
                                                            work that is appropriate and favorable.6
enhance their transparency. Policies, regula-
tions, and supervision must provide rules of
the game that are conducive to the sound and                MICRO
rapid development of the various stakeholders               MFIs must be structurally strong to offer
(macro level).                                              sustainable and high-quality services to their
                                                            clients. Despite their significant presence and
      Box 2. Three Levels of the Financial System           growth, most MFIs in Madagascar are far from
    Micro: Retail financial service institutions (e.g.,     achieving financial and institutional sustain-
    NGOs, finance companies, banks, financial coopera-      ability. Given that the micro level is the back-
    tives, and other suppliers, such as moneylenders,       bone of the financial system, this fragility poses
    agricultural traders, etc.)
                                                            risks to the system as a whole.
    Meso: Service providers and industry infrastructure
    (e.g., networks, trainers, auditors, information
    technology providers, wholesale financing facilities,   Micro-level strengths
    credit bureaus)
                                                            Growth of inclusive financial services despite
    Macro: policy, laws, and the regulation and
                                                            recent difficult circumstances. In 2002–2004,
    supervision framework (e.g., banking regulations and
    interest rate policy)                                   all types of MFIs grew despite the serious polit-
                                                            ical crisis of 2002 that paralyzed the country for
                                                            six months. The survival of these institutions
Structural fragility of Malagasy micro-                     bears witness to their tenacity and commitment.
finance: A recurrent topic
                                                            Large number of points of service. Thanks to
Microfinance in Madagascar is expanding                     the large number of bank branches, savings
rapidly, but is still structurally fragile. This            banks, and post offices, the Malagasy financial
fragility affects all levels of the financial               infrastructure has immense opportunities for
__________________________                                  microfinance development. For example, with
5
 CGAP. “Building Inclusive Financial Systems: Donor
Guidelines on Good Practice in Microfinance.” Washington,   __________________________
                                                            6
D.C.: CGAP, 2004.                                               See the national strategy (SNMF) in the bibliography.


8
                                                          COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



its seven banks and 117 branches, the banking
                                                                      Box 3. Participation of Banking Sector and
network is relatively extensive compared with                               Private Sector in Microfinance
other like countries. Fortunately, most of the
network was preserved when the banks were                          Banking Sector
privatized. Caisse d’Epargne is solidly estab-                       l    BNI has a 15 percent participation in SIPEM
lished, with 19 branches (created following its                      l    BOA, BMOI, and BFV are in competitive
separation from the postal system in 1995) and                            bidding for an opening of the capital of
                                                                          ADEFI
especially its 770,000 passbook savings
accounts, of which roughly a third are active.                     Private Sector
Half of these passbook accounts are held by                          l    GEM/APEM participation in SIPEM
low-income clients. The postal system is the
                                                                     l    SIDI participation in SIPEM
most extensive network by far, with 230 multi-
service offices, 30 rural post offices, 150 postal                 Private Sector (with a focus on investment)
agencies in the bush, and a project on Postal                        l    Crédit Agricole of France (3 regional banks
Service Points with merchants. In February                                through an investment structure) in
2005, its clients held 44,000 postal checking                             Intercecam
accounts and 77,000 passbook accounts.                               l    ICAR (Intercecam and new MFIs to be
                                                                          created)
Sizable presence of MFIs in rural areas. Using                       l    Aga Khan Group
the division of the country into 20 agro-
                                                                   Note: The banking sector and the MFIs also are
ecological regions as defined by MSP (statistics                   linked commercially. The banks can refinance the
as of 30 June 2003),7 only two regions have no                     MFIs, accept deposits from them, guarantee their
point of service (Betsiboka and Melaky).                           assets, etc. This aspect is addressed in the section
However, several regions have sparse coverage                      on the meso level.
by MFIs extending credit (Atsimo-Andrefana,
Mangoro, Tolagnaro, Atsimo-Atsinana, and
Horombé), and there are disparities between                       Desire of some cooperative institutions to
regions. This relatively good representation in                   adapt their structure to the environment.
rural areas is essential in view of the high level                Cooperative institutions, such as TIAVO, the
of rural poverty. Rural finance remains one of                    OTIVs, or CECAM, have modified their
the major challenges facing microfinance, and                     structures and innovated in order to adapt to
many other countries could draw lessons from                      local circumstances. They have found solutions
the Malagasy experience.                                          for improving their profitability while meeting
                                                                  local demand, for example by placing teller
Large number of savers. Often called the                          windows linked with their branches in remote
“forgotten half of microfinance,” savings are                     areas and by grouping certain branches. Another
particularly well developed in Madagascar.                        innovation is the creation of apex structures they
MSP estimates indicate a 30 percent penetration                   seek to convert into joint limited companies
rate for savings when all accounts with Caisse                    licensed to function as financial institutions
d’Epargne are considered.                                         (INTERCECAM authorizations have been
Increasing linkages among the banking                             obtained for CECAMs).
sector, private sector, and microfinance. BOA                     Micro-level weaknesses
constitutes a good example of the banking sec-
tor’s growing interest in clients who are less                    One distinguishing feature of microfinance in
well off. It is already offering microcredit                      Madagascar is the relative fragility of MFIs.
services through its 30 branches to about 6,000                   This fragility is described below, with particular
grouped clients. In addition, banks are begin-                    reference to comparisons with the statistics
ning to invest in the capital of MFIs. The box                    obtained by the Micro Banking Bulletin (MBB),
below provides additional information.                            which assembles financial information on MFIs
__________________________                                        throughout the world.
7
 This division closely resembles the new administrative
division, which features 22 regions.


                                                                                                                        9
MADAGASCAR



1. Structural fragility of the MFIs                       achieved belatedly, and the additional costs are
                                                          reflected in the interest rate charged to clients.
Governance problems. There is a serious gover-
nance problem among cooperative institutions              Lack of internal systems and controls. In a
that make up the vast majority of MFIs in                 period of growth, this weakness poses even
Madagascar. The market as a whole is thus                 greater risks, and many of the individuals
made more fragile. Several difficulties are               interviewed referred to many instances of
apparent:                                                 misappropriation. Computerized management
                                                          information systems (MIS) are still not in wide-
l    Volunteer work may make some elected
                                                          spread use. Even where procedures are in place,
     heads not as motivated and lead to frequent
                                                          it is difficult to monitor activity closely. This
     departures before the end of terms. The
                                                          lack of technical resources is compounded by
     need to engage in remunerated activity is
                                                          the problems of introducing efficient internal
     not always compatible with their mission.
                                                          controls attributable to insufficient human and
l    Some managers lack the training and skills           financial resources.
     in management and finance to carry out
     their duties effectively.                            Scarcity of human resources. The recruitment
                                                          and management of human resources are
l    Some social behaviors are inconsistent with
                                                          challenges for MFIs in Madagascar, particularly
     the cooperative principle: favoritism in
                                                          for those established in rural areas. The scarcity
     extending credit, embezzlement, and setting
                                                          of skilled staff leads to sizable recruitment and
     poor examples regarding loan repayment.
                                                          training costs. It is particularly difficult to find
The cooperative institutions often are poorly             qualified staff in rural areas or to attract such
managed as a result. Relationships between                staff from the cities. In addition, there is consid-
salaried technicians and elected officers are             erable turnover among staff, who are constantly
sometimes tense, particularly regarding                   attracted by new opportunities.
decision making and allocation of work within
institutions.                                             Problems in achieving financial sustainability
                                                          without subsidies. According to MIX statistics
There also are governance problems between                from end-2003, Madagascar’s nine major MFIs
apex institutions and cooperative banks. For              had a total return on assets of -3.3 percent.
example, cost allocation policies are not always          Even taking the particularly difficult rural con-
clear. These issues are important because they            text into account, this figure raises no prospects
can jeopardize the overall financial equilibrium          of financial sustainability in the short term. The
of networks in a context in which subsidies for           figure for return on assets weighted by volume
networks are tending to decline.                          of assets for Madagascar is well below the
Poor portfolio management. According to data              average returns in Sub-Saharan Africa (1.6
gathered as part of a recent study by the MIX             percent). The low productivity of MFIs, with
and CGAP,8 the ratio of PAR for over 30 days at           29 borrowers per staff member as compared
end-2003 is 11.6 percent for the nine major               with the world average of 139 (MIX data for
MFIs in the country (ADEFI, 5 OTIVs, SIPEM,               end-2003), is another drag on achieving
TIAVO, and UNICECAM). This ratio is                       sustainability. Finally, relatively high bank rates
extremely high compared with world averages.              give MFIs no incentive to seek commercial
It is recommended that PAR > 30 days not                  financing. This engenders a “donor culture” that
exceed 3–5 percent. A sizable PAR poses a cost            is contrary to the vision of sustainability.
burden (decreased interest income, increased
collection costs, larger reserves provisioning, etc.).    2. Supply not fully meeting demand
The sustainability of these institutions is thus          Inadequate supply of credit. The demand for
__________________________                                credit is not adequately covered, particularly
8
 “Overview of the Outreach and Financial Performance of
Microfinance Institutions in Africa,” MIX, April 2005,
                                                          regarding medium- and long-term credit.
www.mixmarket.org/medialibrary/mixmarket/                 MFIs, as a whole, cover only about 70,000 loan
Africa_Data_Study.pdf.                                    customers, with outstanding credit estimated

10
                                              COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



at MGA 30 billion at end-2004. There are              Encourage MFIs to professionalize their
several reasons for the limited number of bor-        governance. This recommendation requires
rowers: (i) methodological shortcomings, such         technical solutions that take into account the
as requiring real guarantees that poor clients        special characteristics of the cooperative
have difficulty providing; (ii) the attractiveness    model. Donors should provide assistance with
of placing assets in Treasury bills (BTAs) with       improving the definition of the allocation of
rates of about 20 percent as compared to loan         responsibilities among elected officers and tech-
portfolios; and (iii) the fact that most deposits     nical personnel. This can be done, for example,
are short-term provides no incentive for MFIs to      by drafting terms of reference for the entire staff
grant medium- and long-term loans.                    and through awareness sessions devoted to the
                                                      various roles. Donors also can support the tech-
Micro-level donor recommendations                     nical training of elected officers and technical
                                                      specialists through networks. Finally, emphasis
Although these recommendations are addressed          needs to be placed on the importance of gener-
to donors, close cooperation between donors           ating greater revenue to compensate personnel
and key stakeholders in microfinance, namely          needed for proper functioning, a question that is
practitioners, the private sector, and govern-        linked to the recommendations on cost control
ment, is required for success.                        and productivity. This enhanced professional-
                                                      ism also can be supported by donors by group-
1. Help MFIs reduce their fragility.                  ing cooperative institutions, creating points of
MFIs suffer from structural fragilities. To           service, and strengthening apex institutions.
address this problem, four lines of action            Contribute to the strengthening of human
growing out of the vision defined by the              resources. Enhancing human resources in
National Microfinance Strategy are suggested.         Madagascar is an issue that extends substan-
Provide MFIs with incentives to improve port-         tially beyond microfinance and has long-term
folio quality. Donors could finance technical         implications. Donors can nevertheless help
assistance targeting MFIs to resolve this             MFIs acquire and maintain staff they require, by
problem as rapidly as possible: (i) introduce         (i) financing activities to enhance the awareness
portfolio rehabilitation plans that include           of microfinance of Malagasy students and (ii)
special procedures for recovering arrears, the        financing technical assistance relating to the
creation of teams devoted to collections, and the     development of human resources for MFIs.
establishment of targets and incentives systems       Such assistance could address improving
for these teams; (ii) finance studies on the          recruitment methods, introducing career and
causes of the arrears to remedy and prevent           training plans for employees, developing incen-
them; (iii) promote the adoption of inter-            tive systems, and creating other mechanisms to
national standards for calculating PAR (that is,      increase staff motivation and loyalty.
monitor the portfolio at 30 days or more and not
at 90 days as is often the case in Madagascar)        2. Help MFIs better adapt their services.
and the dissemination of other quality standards      To improve the linkage between supply and
for portfolio management (e.g., provisioning          demand, donors can help MFIs improve the
rules).                                               analysis of market needs:
Finance studies on MFI costs and revenue.             Finance market research on demand to better
Donors could support MFIs in the analysis of          assess clients. Although there are many
their cost and revenue structures. This should        research and evaluation tools already available
enable them to gain better knowledge of and           (see www.lamicrofinance.org for resources in
mastery over their expenses and possibly to           French, or www.microfinancegateway.org for
revise their fees, always with a view to              resources in English),9 donors can finance
achieving greater efficiency and financial            __________________________
viability.                                            9
                                                       Resources can be identified by searching on product devel-
                                                      opment and market research.


                                                                                                              11
MADAGASCAR



research as well. Such studies could be devoted         capable of functioning on a large scale. As
to (i) the client base and its needs; (ii) client       indicated by a recent study carried out in
satisfaction; (iii) factors behind abandoning           Madagascar, a local microfinance bank could
efforts; and (iv) the organization of test groups       make it possible to cover certain market
to obtain more hands-on knowledge of the                segments. It would be beneficial for a donor
market and how it reacts.                               consortium to consider establishing such an
                                                        institution (its charter, shareholders, products,
Support the development of new services
                                                        etc.). In addition to creating new institutions,
and/or distribution methods. Donors could
                                                        donors could also promote ties between MFIs
finance pilot testing of new products and/or
                                                        and various types of commercial stakeholders,
markets. This kind of support could take the
                                                        such as wholesalers of agricultural equipment
form of a fund accessible by all MFIs based on
                                                        and inputs, merchants, etc., that can provide serv-
the model of the capacity-building fund referred
                                                        ices in support of MFIs (e.g., an MFI might use a
to below (see meso-level recommendations).
                                                        merchant to open a teller window on market day).
Disseminate the knowledge and know-how
                                                        Finance a supplementary study on the poten-
already gained in Madagascar and elsewhere.
                                                        tial role in microfinance of Caisse d’Epargne
Donors could support the establishment of a
                                                        and the postal system. Such studies have been
database that includes local and international
                                                        conducted previously, but they need to be
experiences. There are several financial tools
                                                        updated and supplemented. If the findings indi-
and products tailored to rural people already
                                                        cate these institutions have an important role to
available in Madagascar, and they could be
                                                        play, donors could then participate in the search
disseminated more widely (e.g., equipment
                                                        for technical partners, or in the development of
lease with option to purchase).
                                                        these institutions’ microfinance activities.
3. Promote diversification of institutions              Subsidize extension of the network of well-
   and approaches.                                      performing MFIs. Donors could subsidize the
There is still scope in Madagascar for other            expansion of MFIs according to strict criteria:
methodologies and institutions, especially              (i) existence of a business plan that includes
regarding the supply of credit. To meet this            expansion-related projections; (ii) achievement
challenge, donors will have to:                         of financial and institutional sustainability, as
                                                        measured by critical international indicators; and
Continue enhancing banks’ awareness of                  (iii) financial contribution to the expansion by
microfinance. In collaboration with the                 the MFI. This subsidy could be used to finance
Professional Banking Association, donors can            physical infrastructure (branches, teller windows,
finance a discussion panel that would enable            commercial partnerships), new technologies, or a
Malagasy bankers to meet bankers involved in            portion of operating costs for the short term.
microfinance (e.g., Sogesol in Haiti and
Bancosol in Bolivia). Donors might also                 MESO
support the direct activities of banks involved
in the sector (in Madagascar, the BOA) and              MFIs need support services, such as training,
disseminate good microfinance practice infor-           auditing, or private refinancing. The team
mation to all banks.10                                  observed the weakness of this portion of the
                                                        market, which began to develop only recently.
Study the establishment of new institutions and         The fragility found at the meso level thus risks
partnerships. Through their work in many                broadening, or perpetuating, fragility at the level
different countries, donors have gained familiarity     described above.
with various types of institutions that are
                                                        Meso-level strengths
__________________________
10
  Resources can be identified by searching on product   Start of microfinance refinancing by the bank-
develSee the recent CGAP Focus Note on the various
                                                        ing sector in Madagascar. The participation of
models of successful commercial bank involvement in
microfinance, at www.cgap.org/docs/FocusNote_28.pdf.    local banks helps promote the sustainability of

12
                                               COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



MFIs, their expansion, and their integration into      Interest shown in microfinance by audit firms
the national financial system. While donors            and consultants. The most important firms
have a role to play when it comes to priming the       (those affiliated with international firms) are
pump, it is the local financial markets them-          involved in MFI audits. Several firms have
selves that must carry out the task. Institutions      received CGAP/CAPAF training on the
like CECAM, OTIV, Lac Alaotra, ADEFI, or               specifics of microfinance, and some have gone
AECA are partially refinanced by BOA, BNI,             so far as to establish special units for micro-
or BFV. These institutions’ outstanding credit         finance activities. The fact that MFIs have
to MFIs represents MGA 4 billion–6 billion—            access to audits on a regular basis enables
about 15 percent of outstanding MFI loans to           them to have audited financial statements. This
clients. This is a sizable share, and it is tending    benefits sound management and transparency
to increase.                                           and eases access to commercial refinancing
                                                       or participation in their capital by national or
Existence of professional associations. MFIs
                                                       international investors.
are grouped within two professional associa-
tions: APIFM for cooperative institutions and
                                                       Meso-level weaknesses
AIM for nonmutual MFIs. These associations
are financed primarily by their members,               1. Fragility of services provided to MFIs
although APIFM has received assistance from
                                                       The services provided to MFIs are still rather
donors on individual issues. The new law on
                                                       scant and depend on outside elements that
microfinance requires a microfinance associa-
                                                       jeopardize their sustainability.
tion to have ties to the Professional Banking
Association, constituting another step toward          Inadequate number of skilled national service
integrating microfinance into the formal               providers. The small size of the Malagasy
financial sector. These associations have played       market and the lack of trained personnel explain
an important role in enhancing professionalism         the gap between the supply of and demand for
and protecting their members’ interests in the         national consultants and service providers. The
past and will be called on to continue to do so.       supply is inadequate for several different types
They have solid ties with their counterpart            of services, including internal control, manage-
organizations abroad, as illustrated by the fact       ment consulting (business plans, for example),
that the annual meeting of the Africa                  MIS, and accounting.
Microfinance Network (AFMIN) was just held
                                                       Problems with accessing training. The lack
in Madagascar.
                                                       of MFI access to training can be attributed to
Initial supply of specialized training. MFIs           several factors. First, existing training is poorly
already have a training base in microfinance,          promoted and coordinated. There is no central-
finance, and accounting available in                   ized information on training, making it is
Madagascar and abroad. It includes, for                difficult to determine who is offering what.
example, “training of trainers” modules                Consequently, training sessions are sometimes
(CGAP/CAPAF), operational and financial                offered at the same time and topics sometimes
training modules (seven courses from                   overlap. Training can be relatively unpre-
CGAP/CAPAF with APIFM), “training for                  dictable given that it often depends on outside
technical specialists and elected officers” by         participation.
AGEPMF (risk management, institutional man-
                                                       Finally, training is excessively centralized in
agement, etc.), and the “INSCAE master’s”
                                                       Antananarivo. There is genuine demand for
(Master’s in Cooperative Financial Institutions
                                                       training that is more readily accessible by
and Banking). Other training is offered by the
                                                       MFIs established in remote areas. Attempts to
Banking Technical Institute (National Center
                                                       address this issue are currently being made. For
for Banking Training) and is available abroad,
                                                       example, AGEPMF has begun to offer training
for example at CEFEB (AFD’s training center
                                                       in Diego and Fianarantsoa.
in Marseilles).


                                                                                                       13
MADAGASCAR



Risk of unfair competition in training and            familiarity may harm the development of micro-
other technical support areas. Subsidies from         finance (e.g., through the belief that microcredit
donor projects sometimes compete with                 is at usurious rates, subsidizing purchase of
services offered by the private sector. Unfair        inputs, or interest rates).
competition jeopardizes the viability of a private
                                                      Lack of technical representation at APIFM.
services sector, which is still fragile, thus
                                                      The cooperative institutions are represented
boosting the fear of a rupture in unsubsidized
                                                      in their professional association by elected
support services.
                                                      officers only. The lack of technical specialists
Limited transfers of skills. There is a lack of       limits the potential for technical exchanges of
skills transfers under the technical assistance       views and leveraging experiences, even though
from abroad. Training missions follow one after       this is one of the main roles of a professional
the other without the training really being incor-    association.
porated into MFIs operations. References are
sometimes made to the sustainability of service       3. Unavailability and unreliability of
providers rather than that of the MFIs.                  information
Nonetheless, it is possible that the MFIs do not      Lack of comprehensive, standardized, and
always do everything they can to view training        regular statistics. Statistics on MFIs and their
as an ongoing and essential investment in their       activities available from CSBF, the professional
sustainability.                                       associations, CNMF, and some projects are
Uneven audit quality and perception of high           partial and not cross-comparable. For example,
costs. Despite the interest shown in micro-           to prepare the statistics for this report, the team
finance by audit firms, a majority of them have       had to reconcile divergent data from APIFM,
little training in the special characteristics of     AIM, and AGEPMF.
microfinance, and audit quality is considered         Lack of client information sharing. The lack
uneven. Some auditors fail to adopt an adequate       of information on clients and their financial
approach (for example, the loan portfolio audit       behavior engenders costs and risks for MFIs. In
may be insufficient) and do not probe deeply          the absence of a credit information bureau,
enough, either because of a lack of financial         MFIs make decisions without complete infor-
motivation to do so or because of a lack of           mation on the histories of their clients, thereby
knowledge. The findings do not always enable          increasing the risk of default and the risk that
stakeholders (banks, donors, potential investors,     clients are borrowing from several MFIs at the
and the MFIs themselves) to gain a clear vision       same time. However, there are the beginnings of
of the financial health of MFIs, especially with-     information sharing about delinquent payers
out an in-depth portfolio analysis. Moreover,         under the auspices of APIFM. Furthermore,
MFIs consider the service to be costly despite        CSBF, with support from FIRST and MCA, is
the fact that the firms often offer a 25 percent      conducting a study on the feasibility options for
rebate from the normal rate, while in turn the        a credit information bureau.
audit firms do not yet consider this activity to be
profitable.
                                                      Meso-level donor recommendations
2. Current limitations of the professional            1. Improve investment in training.
   associations
                                                      The training system is still fragile, in terms of
Limited clout and visibility. The professional        structure and availability. Donors must there-
associations appear to lack sufficient clout to       fore continue to buttress MFIs with training
defend the interests of the profession.               activities, but adopt as a priority the transfer of
Conversely, the advantages of microfinance and        skills—an essential prerequisite for sustainability.
the way it functions are not widely known by
the authorities, donors, the public, or sometimes     Finance a descriptive inventory of training.
and even the MFIs themselves. This lack of            There is a sizable supply of available training


14
                                                COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



(public and private, Malagasy and international).       2. Establish multidonor funds that are
Donors should finance a study on existing                  freely accessible for technical support.
training that would gather information on avail-
                                                        It is essential to create a technical and financial
ability, costs, terms of use, assessments,
                                                        tool base that is accessible to MFIs outside of
sources of financing, and quality. The conclu-
                                                        projects when they have specific needs.
sions of the recent APIFM study taking stock of
MFI training needs in Madagascar could be               Donors could pool resources available for MFIs
matched against the inventory to show the gap           when they apply. This fund could, for example,
between training supply and demand. The study           finance scholarships for technical support,
should be widely disseminated among MFIs,               audits, MIS, the introduction of a computer
donors, and any other potential participants            system, studies on the implementation of insti-
(ministries, banks, etc.). The association could        tutional transformation, the development of
subsequently update the information if it so            business plans and action plans, and so forth.
desired.                                                This type of multidonor fund already exists in
                                                        other countries (for example, in Tanzania where
Streamline and coordinate the financing of
                                                        it has been created through a DFID initiative). It
training. Generally speaking, it is preferable to
                                                        requires a manager who centralizes resources
subsidize training from the demand side.
                                                        and transparently performs the following tasks:
Regarding subsidizing training from the supply
side, donors should make their financing                l   Defines the minimum eligibility criteria for
contingent on several criteria, such as:                    MFIs that will receive financing from the
                                                            fund, for example the size of the institution
l   Require training to be open to all MFIs that
                                                            or the regularity of the information submit-
    meet a minimum set of criteria (size, trans-
                                                            ted to CSBF and APIFM;
    parency, etc.). Offering training to each
    MFI individually is far too costly and does         l   Launches requests for proposals and
    not always succeed in strengthening the                 responds to ad hoc requests;
    market.                                             l   Defines the selection criteria for proposals
l   Promote cofinancing, to ensure clients are              and for the use of funds;
    motivated. To achieve financial sustain-            l   Evaluates applications; and
    ability, donors’ subsidies will have to             l   Monitors the approved funding.
    decline over time and ultimately give way
    to financing assumed by the client in its           To ensure system sustainability, eligible insti-
    entirety.                                           tutions will have to cofinance the effort covered
                                                        by the applications. The partial and declining
l   Ensure information on the training organi-          subsidization makes it possible to gradually
    zation is widely disseminated (using the list       integrate training costs into the MFI balance
    drawn up with the CLEAR and the one                 sheets.
    from the APIFM inventory, for example).
l   Avoid duplicating training programs,                3. Promote MFI transparency.
    especially when they are available in the
                                                        Transparency is essential for all aspects of insti-
    private sector.
                                                        tutions’ lives—not only for the management and
Make skills transfer sustainable. To encourage          supervisory authority, but also for the protection
the transfer of skills, donors could finance            of savers or the search for investors. To ensure
capacity building for national trainings by             MFI transparency, donors should help do the
facilitating “training of trainers” programs,           following:
offering “coaching” with international trainers,
                                                        Disseminate standards on good practice for
and preparing and disseminating instructional
                                                        financial disclosure. Donors could finance a
materials, with particular attention to internal
                                                        seminar on these standards to enhance the
training.
                                                        awareness of MFIs and encourage them to move


                                                                                                        15
MADAGASCAR



toward harmonization of the indicators used.11         4. Encourage and support the merger of the
To provide MFIs an incentive to adopt and use             two professional associations.
these standards, donors, in cooperation with
                                                       Donors should support the creation of a new
CSBF, could jointly establish a Certificate of
                                                       professional association as proposed in the draft
Quality Financial Disclosure based on the
                                                       law on microfinance. Merging APIFM and AIM
CGAP Transparency Award. To bring together
                                                       will allow a sizable number of stakeholders
the DSF databases, donors could provide
                                                       to speak with one voice and exercise greater
support to CSBF becoming the depositary of
                                                       influence in the economic, social, and political
an accessible and consistent database on MFI
                                                       sphere. Donors should encourage cooperative
financial information. The professional associa-
                                                       institutions to include technical specialists in
tion could work closely with CSBF to bring
                                                       their representation, because these specialists
together and cross-check data provided by
                                                       have more comprehensive knowledge of micro-
MFIs.
                                                       finance than the elected officers and could help
Disseminate the existing information on MIS.           define the association’s priorities. Integrating
To avoid creating MIS from scratch, donors             banks that serve poor people into the profession-
should ensure that information is disseminated         al association would strengthen the insertion of
on existing MIS and the terms for using them           microfinance into the formal financial system.
(by using the resource center on information
                                                       l   Donor support for the new association
systems at www.microfinancegateway.org). To
                                                           could take the following forms:
help MFIs understand their needs, donors could
steer them toward CGAP’s IS Fund or turn to            l   Preparation of the strategic plan of the
the multidonor fund mentioned previously.12                association.
                                                       l   Development of member services.
Cofinance MFI audits digressively. Because
few Malagasy MFIs are sustainable, subsidizing         l   Strengthening of advocacy activities: One
audit costs may be justified. This subsidy should          priority would be training in lobbying and
be associated with digressive cofinancing. In              communication and the training of members
all cases, donors should avoid making direct               in the international principles of micro-
payment for the audits, so that the institutions           finance. Specifically, donors could finance
will become accustomed to paying for their                 and train the elected officers of cooperative
own audits while including the projected costs             institutions in sound microfinance policies
in their financial plans.                                  and conduct pinpoint communications
                                                           campaigns.
Follow up on the study on the credit
information bureau and reach agreement on              5. Promote a sustainable refinancing sys-
the response. Donors should work with CSBF                tem for MFIs.
to analyze the findings on the feasibility of a        Donor financing could have a leverage effect to
credit information bureau. Two options may be          give MFIs access to the capital market. This
considered: expanding the banking risk bureau,         type of support does not require large subsidies,
or creating a credit information bureau from the       but does call for in-depth understanding of
ground up. Once a decision is made, donors             financial tools and markets. Donors with such
specialized in this area ( e.g., the World Bank)       knowledge (e.g., IFC, the AFD, and USAID)
could provide the necessary support (e.g.,             could do the following:
structuring the credit information bureau and
providing support in technology and in training        l   Continue to put MFIs in touch with banks,
bureau and MFI staff).                                     and private investors and then give them
__________________________                                 sample contracts to help them prepare for
11
 See the Disclosure Guidelines at www.cgap.org/docs/       negotiations.
Guideline_disclosure.pdf and
www.cgap.org/docs/Guideline_definitions.pdf.
                                                       l   Establish guarantee funds. This often
12
  www.microfinancegateway.org/resource_centers/
                                                           controversial tool will have to be handled
technology.                                                prudently and professionally, stressing the

16
                                                          COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



     leverage effect, sharing risks, and avoiding                 National Microfinance Strategy consistent
     potential adverse effects (e.g., negligence in               with good practices. The national strategy
     monitoring repayments).                                      statement of aims repeats all 11 key principles
l    Help MFIs identify sources of financing in                   of microfinance.14 These principles were
     local currency, from local or international                  disseminated during the participatory drafting
     institutions, to protect MFIs against                        process. The strong involvement of key donors
     exchange rate fluctuations.                                  (especially the UNDP) and the government’s
                                                                  commitment in this process of drafting the
l    Encourage MFI access to financial ratings
                                                                  national strategy are positive factors. The
     and to the training and subsidies of the
                                                                  strategy clearly establishes the exclusive role of
     Rating Fund (www.ratingfund.org) or to the
                                                                  the private sector in the implementation of
     multidonor fund to finance these activities.
                                                                  microcredit. Its Steering Committee (CP–
     A rating report brings transparency and
                                                                  SNMF) is inclusive, with representation from
     constitutes a critical tool for gaining access
                                                                  the professional associations, donors, and the
     to private capital from investors and banks.
                                                                  government.

MACRO                                                             Proper assignment of microfinance to MEFB.
                                                                  While recognizing that microfinance has
Although it is promising, the policy framework                    positive effects in several development areas
for microfinance is relatively new and fragile.                   (e.g., education, health, rural development,
There are still several challenges to be met in                   etc.), the policy responsibility of MEFB stresses
the area of supervision, in understanding good                    that microfinance is part of the financial system.
practices, and in the conditions necessary for                    The National Coordinating Office for Micro-
establishing an environment conducive to the                      finance has thus been in MEFB since 2004.
development of sustainable institutions.
                                                                  Existence of a specialized microfinance unit
                                                                  within CSBF. Recognizing the importance and
Macro-level strengths
                                                                  specific nature of microfinance, CSFB created a
Positive change in the general environment.                       specialized unit devoted to crafting the new law,
Improvements in Madagascar’s overall                              studying the establishment of the credit infor-
development climate are helping to develop the                    mation bureau, and having sole responsibility
financial sector. Progress in critical infra-                     for supervising MFIs.
structure, such as roads and telecommunications
                                                                  Inclusive draft law. The recently approved
in particular, is reducing transaction costs for
                                                                  microfinance law accords priority to an activity
MFIs and their clients. It is not unusual for MFIs
                                                                  rather than to a particular institutional status and
to begin operations in a new area once a road is
                                                                  allows for better matching of stakeholders with
completed.13 Another area of progress is the
                                                                  the market. It opens the door to all cooperative
National Land Tenure Program, which will
                                                                  and nonmutual institution stakeholders and to
make it possible to secure land tenure and
                                                                  new stakeholders, such as joint stock compa-
hence production, investment, and the provision
                                                                  nies. Donors, particularly the World Bank, were
of guarantees. Donors are already making a
                                                                  deeply involved alongside CSBF in preparing
substantial contribution to these efforts. For
                                                                  this draft law.
example, the European Commission is sup-
porting telecoms and roads, and the AFD is
supporting the National Land Tenure Program.                      Macro-level weaknesses
The strengths of the financial sector are as                      Fragilities of the general environment. Despite
follows:                                                          progress made in key infrastructure, the macro-
__________________________                                        economic situation remains unstable. This has
13
  Many regions could benefit from this policy of relieving        direct implications for microfinance and the
isolation, which will make it possible to interconnect
isolated areas and connect them to the capital (this is true      __________________________
                                                                  14
of the Sofia region, for example).                                     www.cgap.org/docs/KeyPrincMicrofinance_CG_eng.pdf


                                                                                                                       17
MADAGASCAR



financial sector in general through the increase     makes both the demand for and supply of
in the banks’ leading rates and competition with     credit in rural areas more fragile and also risks
Treasury bills. MFIs will sometimes invest in        increasing inflation. (See the box below for
BTAs rather than extend credit, while inflation      additional details.)
increases MFIs’ operating costs. Finally, the
                                                     Supervision by CSBF remains weak. The super-
devaluation of the ariary exceeding 30 percent
                                                     visory body is in place, but the team specialized
in 2004 and 2005 had a negative impact on the
                                                     in microfinance is still relatively small and
repayment of MFI loans contracted in foreign
                                                     resources are scarce. One consequence of this
exchange and on the purchase of imported
                                                     situation is that the process for examining and
goods necessary for activity (e.g., vehicles,
                                                     issuing licenses is time consuming. The law on
information technology, etc.).
                                                     microfinance has been approved, but the imple-
The structural fragility of agriculture is another   menting decrees have yet to be issued. Some of
problem with direct consequences for all micro-      the prudential rules and their application also
finance stakeholders. Increasing agricultural        must be brought in line with international
output and productivity requires many different      standards. For example, several MFIs monitor
interventions. Financial investments are essen-      their PAR only at the 90-day mark, which is too
tial, but improvements in agricultural infra-        long to effectively assess the risk of short-term
structures and techniques, resolution of the         products, such as microcredits.
land tenure problem, the organization of the
                                                     Questions about the involvement and role of
rural world, and the processing, distribution, and
                                                     MAEP in the financial sector. Donors are
marketing of agricultural products are also
                                                     urging MAEP to play a role in providing finan-
important to enhancing the productivity of
                                                     cial services in rural areas, even though respon-
Malagasy agriculture. However, there is a lack
                                                     sibility for microfinance is vested in MEFB.
of cohesiveness, to which donors contribute, in
                                                     The financing of multisectoral projects through
agriculture financing policy: the need to increase
                                                     MAEP, though it is becoming less frequent,
output rapidly exerts pressure on MFIs to lend
                                                     illustrates this practice. A June 2003 study on
regardless of the risks and their lack of internal
                                                     rural finance15 opens the door for MAEP
capacity. The need to act rapidly is often used to
                                                     involvement, even though the 2004 five-year
justify recourse to sub-standard microfinance
                                                     plan for rural development does not mention it.
practices, ultimately jeopardizing the sustain-
ability of MFIs without doing anything to            Ineffective legal system. The team was told of
resolve the agriculture problem. By making           many instances of criminal activities (embezzle-
MFIs more vulnerable, these measures may             ment) that went lightly punished or not punished
slow access to financial services by the poor.       at all. The slowness of court proceedings and
                                                     their high costs (fees for mortgages), particu-
Risk of market distortions from subsidies. With
                                                     larly regarding collateral collection, undermines
all the best intentions, donors use credit—
                                                     the financial equilibrium of MFIs. More gener-
sometimes by encouraging the subsidization of
                                                     ally, the widespread absence of valid ownership
interest rates—out of a sense of urgency and
                                                     deeds and other real guarantees poses a genuine
because it seems simple to do so. They call on
                                                     obstacle to microfinance development.
MFIs and their networks to channel funds
directly to the people, in particular to increase
agricultural production. Financial services then     Macro-level donor recommendations
become tools for distributing subsidies.             Many donor interventions in areas other than the
Unfortunately, the consequences of such opera-       financial sector have a beneficial impact on
tions are not always as positive as expected.        microfinance. This is particularly applicable to
Other more direct measures to boost production
could have better outcomes (e.g., production         __________________________
                                                     15
                                                        “Quelle politique de financement de l’agriculture?” [What
techniques, improved seed, irrigation, price
                                                     is the best agricultural financing policy?], Directorate for
supports, etc.). Subsidized rates pose many risks    Enhancing the Professionalism of Producers, Rural Finance
for the Malagasy financial sector, because it        Support Service.


18
                                                        COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



infrastructure investments (e.g., roads, commu-                 law on cooperative and nonmutual institutions.
nications, and electricity).16 Specifically, donors             If MEFB wishes to keep the exemptions in
can do the following:                                           place, donors could help the government estab-
                                                                lish an equitable system adhering to principles
1. Help the government maintain a favorable
                                                                such as (i) providing exemptions linked to activ-
   environment.
                                                                ities rather than the status of MFIs; (ii) making
Support the government’s efforts to maintain                    exemptions transparent; (iii) ensuring exemp-
macroeconomic stability. The best way for                       tions are limited in time and declining; and (iv)
donors to contribute to microfinance at the                     clearly indicating that they are incentives. This
macro level is to help the government ensure                    system should guard against use by organiza-
macroeconomic stability. In cooperation with                    tions that try to benefit from exemptions without
the IMF, donors can finance focused studies                     providing microfinance services.18
illustrating the linkage between economic
stability and the development of the financial                  2. Beware of subsidized rates.
sector (including microfinance), perhaps                        Study and explain the risks of subsidization.
making use of the results of the analysis of                    Interest rate rebates, as practiced in Madagascar,
MFI costs and revenue streams. These studies                    are similar to providing an interest rate subsidy
could show the impact of inflation on MFIs                      to microfinance. It would be worthwhile to
and analyze the implications of a high Treasury                 examine the results of the tests conducted in
bill rate on operations and on the supply of                    Madagascar and to share the lessons learned.
credit.                                                         The subsidization of client interest rates, even
Support the reform of the legal system. The                     on a temporary basis, has been studied in
reform of the land tenure and legal system                      several countries. Despite its attractiveness at
calls for long-term investments by donors. In                   first glance, this practice has often narrowed
addition to providing ongoing support for                       the microfinance market rather than broadened
this reform, donors should devote particular                    it, with an undesirable impact on poverty
attention to current issues, such as the prelimi-               reduction.
nary draft law on guarantees with respect to                    Even though many wealthy countries (includ-
collateral security and pledging or the National                ing France) have used or currently use interest
Land Tenure Plan.                                               rate subsidies to finance agriculture, the review
Contribute to analysis of the tax system for the                team has found no examples of successes
financial sector. Current law provides for                      associated with such practices in developing
sizable tax exemptions for cooperative MFIs17                   countries. It is unlikely that the experience of
that are subject to review under the new draft                  wealthy countries in this area can be used as a
                                                                model given the economic disparities involved.
__________________________                                      Donors should be the first to evaluate the risks
16
   One example is the Lax Alaotra region—one of
                                                                of credit subsidization if they seek to advocate
Madagascar’s “rice granaries” near Antananarivo, where
two MFIs operate (OTIV and CECAM)—which has                     good practices vis-à-vis the government and
extremely poor connections to the capital city. In the dry      MFIs.
season, when transport is the most favorable, it still takes
three days by road from the Diana OTIV to Antananarivo.         More specifically, interest rate subsidization
Within the regional networks, some offices are difficult to     poses the following risks:
reach, as in the case of CECAM movement throughout
Bongolava, Menabé, and Sofia, where that network has            l    The risk of confusion between credit and
established regional unions that are extremely difficult to          subsidy, leading to the likely increase in
monitor.
17
   Declining exemption from the business profits tax (IBS),          loan defaults, in particular as from the
featuring full exemption for five years followed by                  second cycle
reductions (for years 5 through 10), exemptions from the
professional tax, exemption from the VAT on interest            __________________________
                                                                18
charged on member deposits and loans, and exemptions              See page 14 of the “Guiding Principles on Regulation and
from taxes and registration fees on asset components related    Supervision of Microfinance,” available at www.cgap.org/
to operation (see Chapter IV of the law on tax provisions).     docs/Guideline_RegSup.pdf.


                                                                                                                       19
MADAGASCAR



l     Problems with returning to applying market                    rate, MFIs must increase their productivity and
      terms once the subsidy period has ended                       efficiency to improve their cost controls to
                                                                    benefit their clients. Instead of subsidizing
l     A higher risk customer base attracted by the
                                                                    interest rates, donors should subsidize the
      subsidized rates
                                                                    transformation of MFIs into more effective
l     Unfair competition with MFIs opting to use                    institutions, with more diversified services to
      a real market rate                                            better serve the rural population. They should
                                                                    also improve the dissemination of information
While the recovery of operating costs and finan-
                                                                    on interest rates that are intended to cover MFI
cial costs needs to be included in the interest
                                                                    costs and expansion (see the box below).


                                Box 4. Subsidized Rates in Madagascar (“Bonification”)


    How the mechanism works

    The current agricultural investment credit system is subsidized as follows:

      l    MFIs that so request can offer their clients loans at subsidized rates (1 percent a month instead of the
           normal 3 percent).
      l    The subsidy is applied at the end of the loan and is subject to timely repayment and the proven increase in
           the profitability of the activity.
      l    The state—sometimes with donor subsidies—pays the difference to the client’s account. For the MFI, the
           operation is transparent, because it collects the customary 3 percent interest.
      l    Supply is limited over time and intended solely to jump-start the financing of rural investment (e.g., the
           construction of village-level granaries or agricultural equipment).

    Advantages

      l    Resource transfers to the rural sector
      l    Subsidization subject to a satisfactory payment history and improved productivity
      l    No short-term revenue loss for MFIs
      l    Limited cost to the state, because the offer is temporary (one year)

    Drawbacks

      l    The rebate stemming from the subsidized rate (2 percent on the total loan cost) is negligible in comparison
           with farmers’ total production costs and does nothing to address the fundamental problems of agricultural
           production.
      l    While cost is relatively easy to calculate, benefits are difficult to quantify (initial findings show little evidence
           of agricultural product growth).
      l    Clients forget the true cost of credit (even when informed of the exceptional nature of the subsidy). How
           will clients react when real rates resume?
      l    To the extent that the money is fungible, a portion of the loans is probably used for purposes other than
           production (“windfall effect”).
      l    MFIs that are not or refuse to be subsidized are at a disadvantage when competing with cut-rate prices.
      l    There is little likelihood productivity will improve solely because of subsidization for such a short period.
      l    Institutions that offer credit at market rates but are competing with artificial prices may be penalized.
      l    There is a risk of inappropriate use of subsidies as “gifts,” which may induce favoritism for some clients.
      See the annex for some examples of the negative effects of subsidized rates.

    Subsidization is contrary to SNMF

      l    The principles defined by SNMF (Chapter 5.2) and adopted by all Malagasy stakeholders are undermined
           by subsidies. In particular, the government’s direct involvement in the loan and rate subsidy runs counter
           to principles of good practice.



20
                                                      COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



3. Clarify the roles of the various                           working closely with the steering committee as
   stakeholders.                                              a whole vis-à-vis the government’s decision-
                                                              making entities, such as the National Assembly
Donors must ensure that the programs they
                                                              and the Senate, the Office of the President, etc.
finance have a market orientation and distin-
                                                              This facilitator role will also enable the private
guish between the roles of the private and
                                                              sector to offer financial and support services to
public sectors. To this end, they could do the
                                                              MFIs, and CSBF to fully play its supervisory
following:
                                                              and regulatory role.
Finance a seminar on the public sector’s role
in microfinance. Donors could follow the                      4. Build the capacity of CSBF.
example of existing training modules on the
role of government in microfinance19 to reaffirm              Help establish an efficient supervisory organi-
the respective roles of the private sector                    zation. Donors should help CSBF improve the
(operational) and public sector (environment                  organization of its services, for example regard-
and regulation). This seminar could be used to                ing issuing and examining licenses, centralizing
disseminate the concepts already set forth in the             data, training inspectors, and coordinating with
context of SNMF.                                              the internal control personnel of MFIs and with
                                                              audit firms. This could involve training, but also
Ensure that MEFB plays its proper role as the                 equipment, technical support, and so forth.
sole ministry in charge of microfinance.
Donors should encourage the government to                     Support CSBF’s human resources. CSBF
confirm MEFB’s exclusive role in program                      needs to have an adequate number of trained
design and day-to-day management. All micro-                  staff to guarantee efficient supervision of MFIs,
finance activity, even when its components are                whose fragility is already evident, especially
part of programs managed by MAEP, should be                   regarding governance. In particular, there is a
supervised by MEFB. Moreover, donors should                   need for a team of inspectors that can have a
ensure that projects that include a financial                 presence in the field. Donors could second an
component, whether in the urban, agricultural,                expert to CSBF to this end.
or rural environment, incorporate the good                    Support the drafting and dissemination of
practices of SNMF. Given the large number of                  decrees and instructions on the new law. This
coordination bodies20 involved in microfinance,               urgent task requires focused technical support
donors should focus their support on CNMF                     from donors. With the support of the World
within MEFB.                                                  Bank, for example, CSBF could continue to take
Promote the National Coordinating Office as                   stock of worldwide experience and apply the
facilitator. Donors should help the National                  lessons learned to the situation locally. Donors
Coordinating Office establish the primacy of its              should encourage the government to adopt the
responsibilities, such as adequate coordination               relevant decrees and instructions promptly to
and the dissemination of good practices, by                   avoid a legal vacuum.




__________________________
19
   Presentation No. 18 at
www.cgap.org/direct/resources/presentations.php.
20
   SNMF Steering Committee, National Coordinating
Office, MAEP financial group, Rural Credit Support
Activities Coordinating Office, Producer Professionalism
Support Directorate, and Central Rural Finance Subgroup.


                                                                                                             21
MADAGASCAR



IV          DONOR SYSTEMS                                  ILO/BMZ financing for the APIFM, Microstart
                                                           UNDP/AGEPMF financing for TIAVO and the
                                                           OTIVs, and AFD, EC and UNDP (Microstart)
Analysis of the strengths and weaknesses at
                                                           financing for Vola Mahasoa. This kind of
the micro, meso, and macro levels identifies
                                                           cooperation is frequently the best way for
specific recommendations for donor actions at
                                                           donors to make the best of their comparative
each level of the financial system. Donors them-
                                                           advantages, as demonstrated by the cooperation
selves have strengths and weaknesses in their
                                                           between AFD and EC. The sizable financing
operating systems that have an impact on their
                                                           from EC supplements that of AFD, which has
capacity to address the challenges highlighted in
                                                           strong internal technical capacities both on site
the preceding section.
                                                           and at its head office.
           Disbursements and Commitments of                Cooperation on individual problems. Donors
               Major Donors in Madagascar
                                                           have met to adopt a common stance on ques-
                        Disbursements Commitments          tioning the RDSP program, said to compete
         Donor
                          2002–2004          2005          with MFIs with direct subsidies to the people.
                         (in millions of (in millions of   This type of cooperation is essential if donors
                             US$)            US$)
                                                           are to respect a code of good practices and steer
  World Bank—IDA                1221                 4     clear of contradictions between programs, as is
                                                           the case with RDSP.
  AFD                           4,8                  ?
  IFAD                          0,8             0,49       2. Movement from a “project” approach
  UNDP                          1,2                 0,8       toward institution building
  USAID                        0,15                 0,1    Donors tend to support existing MFIs rather
  European                                                 than putting projects together from scratch. In
                               4,81             0,55
  Commission
                                                           addition, fewer and fewer projects have credit
  TOTAL                       23,76             5,94       components. This has a positive effect on
                                                           building MFIs, in that such components rarely
                  For 1€ = 1.3 US$
                                                           have suitable technical support and hence have
As well as other smaller donors (details in the annex).
                                                           low success rates.

Donor System Strengths                                     3. Sensitivity to conditions in Madagascar
1. Solid capacity for collaborative action
                                                           Donors are trying to understand the special
   and mobilization
                                                           features of the situation in Madagascar and are
Commitment to the national strategy. Donors                trying to adapt their interventions to it. Within
collaborated in SNMF and have adopted it.                  donor structures themselves, the team noted
Donors are active participants in the steering             significant involvement of Malagasy staff, in
committee, which also includes the private                 particular in the representative positions.
sector and the government (AFD, UNDP, Swiss
Cooperation, with USAID, the World Bank, and               Donor system weaknesses
the EU as alternates), and also take part in the
round tables organized by the committee on a               1. Lack of a clear vision
regular basis.                                             Because of the lack of strategic clarity with
Cooperation on joint financing. Donor coordi-              regard to the definition of microfinance and
nation goes well beyond meetings and strategy              related good practices, it is extremely difficult
agreements. For example, there is parallel                 for a development agency to adopt a cohesive
European Commission financing for CECAM,                   approach to microfinance. In Madagascar,
                                                           despite efforts regarding the national strategy,
__________________________                                 donor approaches have tended to diverge rather
21
     Disbursements 2002–2005, not including RDSP.



22
                                              COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



than complement one another. The absence of a         2. Inappropriate selection and management
cohesive common vision may be explained by               of operators
the factors cited below.
                                                      Operator selection and monitoring are essential
Uncertainties regarding donor ownership of            to ensure the sustainability of MFIs:
the national strategy. There is no clear sense
                                                      Absence of transparency in contract awards.
that all donors have assimilated the guiding
                                                      Some MFIs have observed that competitive
principles of the National Microfinance
                                                      bidding procedures and requests for proposals
Strategy. Notwithstanding the participatory
                                                      are not open to a sufficient number of candidates
nature of the drafting process, the key messages
                                                      and that there is a lack of transparency in the
seem not to have been imparted and are not used
                                                      selection process. According to several indi-
as a common starting point. Thus, although the
                                                      viduals interviewed, the terms of reference for
strategy has been adopted, donors do not appear
                                                      bidding sometimes appear to have been drafted
to be working toward implementing an action
                                                      specifically by and for particular candidates
plan.
                                                      preselected by donors. This practice creates
The dual approach of financial support for            virtual monopolies, with repercussions on the
agricultural production and the development           quality of bids and the accountability for results.
of microfinance. The lack of communication
                                                      Unpredictable use of performance-based
between agronomists and financial specialists
                                                      contracts. Contracts are often based on a fixed
within donors partly explains this problem,
                                                      period rather than on the results to be achieved.
discussed previously in the macro-level section
                                                      Contract objectives are not clearly defined (in
of this report. In addition, there is a shortage
                                                      quantitative and qualitative terms). They do not
of personnel with training or professional
                                                      include incentives for achieving good results,
experience in finance and economics. The
                                                      such as improving efficiency or skills transfer.
team identified only two individuals with eco-
                                                      Finally, poor outcomes and failure to achieve
nomic or financial training among the donor
                                                      objectives are rarely penalized.
staff responsible for managing microfinance
programs.                                             Insufficient insistence on skills transfer in
                                                      contracts. Given the pressing need to ensure the
Confusion between credit and subsidization.
                                                      sustainability of Malagasy MFIs, donors are not
Donors sometimes mix subsidies—which are
                                                      sufficiently stressing skills transfer in their con-
resource transfers—with loans for clients. The
                                                      tracts.
upshot is unfair competition between subsidies
and credit in the same areas, sometimes at the        3. Weak knowledge management
initiative the same donor. For example, the team
found that one MFI is proposing loans for inputs      When knowledge is properly capitalized and
that RDSP is distributing free. This confusion        shared, donors can take lessons learned into
extends to the problem of interest rate subsidies,    account when designing new programs.
resulting in clients having difficulty distin-
                                                      Insufficient knowledge for managing practi-
guishing between what is owed and what has
                                                      tioners and consultants. While many donors
been given to them.
                                                      work through practitioners, it is the donors who
Absence of exit and backup strategies. Donor          are ultimately responsible for ensuring the qual-
exit strategies are not always clearly defined. As    ity of services rendered. Management of practi-
a result, some donors, such as the World Bank         tioners requires a minimum amount of technical
through DID in the context of OTIV support,           know-how and knowledge of the situation on
frequently have been accused of lacking vision        the ground. In Madagascar, only rarely do
on disengagement. Conversely, and with                donors have the internal technical capacity in
negative consequences, some other donors              microfinance needed to guide, orient, or take
withdraw prematurely (AECA) and/or on a               control of their programs. Frequent staff
poorly planned basis (Microstart).                    turnover accentuates this problem.


                                                                                                       23
MADAGASCAR



Lack of transparency for properly measuring           projects through credit components, for example
outcomes. Donors rarely establish clear indica-       in the rural development programs financed by
tors for evaluating results in their contracts with   AfDB, FIDA, or the World Bank. Credit
their partners (i.e., practitioners, executing        components pose difficulties for sustainability,
agencies, and MFIs). Key performance indica-          to the extent that they frequently lack special-
tors not only make it possible to manage financ-      ized technical assistance or target a population
ing in light of outcomes, but also permit internal    that may not have the capacity to manage a debt.
and external communication on the results of          Moreover, the choice of executing agency
each initiative.                                      becomes more sensitive because the credit
                                                      components may then become the responsibility
4. Inadequate “loan to government”                    of officials who have no knowledge of the
   instrument for microfinance                        financial sector.
The financing instruments for microfinance are        Cumbersome and slow procedures that penalize
similar to the instruments needed for the             MFIs. MFIs are particularly penalized by the
financing of the private sector (e.g., grants in      failure to observe certain commitments,
technical assistance, guarantees, and loans).         especially by delays in donor funds disburse-
They need to be flexible, adapted to the market,      ment. One can well imagine the disastrous
and often relatively small. In Madagascar,            consequences of delayed disbursement for an
the main instrument used by the largest multi-        MFI that is counting on this money to pass on to
lateral donors (WB, EU, IFAD, and AfDB) is            its clients.
the loan to the government. This raises several
constraints:                                          5. Challenges for donor coordination
Inappropriate cooperation with the government.        The word “coordination” comes up often in
Passage through the government raises a               discussions on aid effectiveness. Coordination
concern because microfinance is targeted for          refers not to large meetings with many presenta-
the private sector. Very few loans to the gov-        tions, but rather to the manner in which donor
ernment are intended exclusively for micro-           objectives and interventions are aligned to
finance or even the financial sector.                 provide maximum support to the country
Consequently, donors incorporate amounts for          concerned.
microfinance in larger projects, as in rural
development programs, for example. This prac-         Limited representation of donors on the SNMF
tice runs the risk of giving an operational role to   steering committee. Donors are represented on
the government, which is above all responsible        the steering committee by AFD, UNDP, and
for the policy, economic, and legal framework.        Swiss Cooperation. With the exception of AFD,
Making ministries other than MEFB responsible         these are not among the largest donors in terms
for executing projects or credit components           of amounts allocated or experience in the micro-
aggravates this problem.                              finance sector. The World Bank, the EU, and
                                                      USAID are only alternates. While this structure
Pressure to disburse. Donors are often pressured      was established out of a concern for easing the
by unrealistic disbursement objectives. Rapid         burden, it also creates the danger of lesser
and excessively sizable disbursement is danger-       involvement on the part of some donors and the
ous for the viability of MFIs and the market.         risk that a large donor may not be “playing
When external financing exceeds absorptive            along.”
capacity, it can pollute the microfinance envi-
ronment and promote unfortunate practices on          Lack of a lead donor. While the strong desire of
the part of clients, or even disrupt the financial    donors to shift the leadership of coordination
market in the long term.                              efforts to the government is understandable, it
                                                      decreases multidonor cooperation. Donors seem
Counterproductive credit components. Donors           more focused on their individual problems and
sometimes build lines of credit into larger           less disposed to seek a collective approach.


24
                                                     COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



Since the voluntary dissolution of SMB,22 there              modules for donors (DIRECT)23 could be used.
is no longer an official forum for donors or a               Donors should ensure the dissemination of the
single spokesperson, which weakens the                       Key Principles of Microfinance summarized in
message they might convey and the timeliness                 SNMF (p. 35) and the Donor Guidelines on
with which common solutions can be found for                 Good Practice in Microfinance recently
improving aid efficiency and resolving their                 endorsed by donors.24
problems.
                                                             Make donors accountable. Donors should
                                                             establish a system for ensuring that operations
Donor Systems Recommendations                                conform with the key principles of SNMF. Such
The fragility of Malagasy microfinance requires              a system might include positive incentives (e.g.,
prolonged intervention by donors. This support               a prize for the donor who best applies good
should be reflected not only in new programs,                practices) and should also establish methods
but also in improved management of these                     for admonishing donors who fail to observe
programs. To achieve this, donors have to work               them (a “red card”). This task could be assigned
“differently.” As a consortium of 33 donors,                 to a subgroup of donors that would submit its
CGAP is available to help its members in                     project for approval by the steering committee
Madagascar implement the recommendations.                    for the national strategy.

1. Ensure that staff are qualified in finance                3. Steer all interventions toward promoting
                                                                sustainability.
Donors that are heavily engaged in micro-
finance should have at least one staff member                The role of donors is to stimulate the private
trained in microfinance or finance. A minimum                sector, not to replace it. Subsidies should not be
option would be to train the individual with                 permanent, and the way they are used should
responsibility in this area. A more sustainable              evolve. Experience worldwide shows that MFIs
and less costly solution would be for donors that            can effectively be made sustainable. Figures
wish to remain involved to recruit and train                 from the MIX bear this out: In 2003, 66 of the
Malagasy personnel. This would also permit                   124 MFIs registered had attained operational
greater capitalization and improve knowledge                 self-sufficiency. To make Malagasy MFIs
management.                                                  sustainable, donors should do the following:
                                                             l     Promote institutional sustainability from
2. Apply the key principles of the national                        the outset through a business plan that
   strategy                                                        includes an exit strategy and makes
Prepare a simple listing of key principles. To                     managers accountable. Donors should
make the national strategy operational, donors                     make their financing conditional on the
should create a brief document that summarizes                     achievement of the stages of sustainability.
the vision of SNMF, its key principles, and the              l     Maximize skills transfers. Such transfers
roles of the various stakeholders.                                 should occur in all technical, commercial,
Internalize the key principles. These principles                   and administrative areas, from the report to
should be disseminated among donors and                            clients to the report to the financial system,
upheld at all levels. To this end, donor staff                     and including the MIS, the accounting
could be trained with field visits and periodic                    system, and human resources management.
presentations on technical topics. Online course             l     Give MFIs incentives to make immediate
__________________________                                         use of market sources of financing, using
22
  Donors formed a group in 1997, with an operational arm
known as the Multidonor Secretariat (SMB), that held
                                                                   subsidies for leverage and not as the only
regular meetings and maintained a Web site. In December            resource.
2003, the microfinance group of the Donor Group dissolved
and integrated the National Coordinating Office for          __________________________
                                                             23
Microfinance (CNMF). Donors are members of the Steering           www.cgap.org/direct
                                                             24
Committee of National Microfinance Strategy (SNMF).               www.cgap.org/donorguidelines


                                                                                                                25
MADAGASCAR



4. Strengthen performance-based                        costs, the rates charged by MFIs will always be
   management with service providers.                  higher than the rates on “traditional” bank loans.
Give preference to requests for proposals over         Use MEFB as a conduit in the event of
calls for bids. Requests for proposals define a        financing through the government. Donors
broad objective and allow candidates to prepare a      who are obliged to finance all their programs or
proposal more freely, whereas a call for bids          credit components through the government
tends to set rules that adhere to a contract method-   should work through MEFB.
ology and specific contract objectives, such as to
offer credit to a given population group. Requests     Avoid pressures to disburse. Budgets should be
for proposals allow greater scope for innovation       limited to the absorptive capacity of MFIs, that
and open the contract to a more diverse range of       is, their capacity to develop in a sound manner
bids. Requests for proposals also may help             without jeopardizing their sustainability. If the
prevent instances of terms of reference being          amounts of funding are too large, donors should
tailored specifically for certain practitioners,       reallocate them to other sectors.
which restricts the market at the outset.
                                                       6. Reactivate coordination.
Allow MFIs to select their own service
                                                       Donors have a number of challenges to meet
providers. To enhance transparency and increase
                                                       that depend on them alone. For example, most
the accountability of MFIs and technical
                                                       of the recommendations on donor systems do
services providers, donors could allow MFIs to
                                                       not require government participation.
enter into contracts directly with their technical
service providers. Funds could be transferred to       Enlarge and energize the donor subgroup of
MFIs, which would select their technical service       the SNMF Steering Committee. Increased
provider from a sufficiently broad list pre-           donor coordination could be brought about on
approved by the donor. To enhance MFI pre-             the basis of the donor subgroup already in place
paredness, donors could train them in selecting        within the committee. It will be necessary to
and drawing up contracts with providers.               include new arrivals, such as MCA and AfDB.

5. Adapt the tools and interventions systems           Ensure that coordination is operational. Create a
     to the needs of microfinance.                     group of technical specialists or direct managers
                                                       of microfinance within the subgroup to focus
Subsidize good MFIs, not interest rates. When          coordination efforts on specific issues, such as the
properly managed, direct subsidies to institu-         adoption of key performance indicators or the
tions can strengthen their effectiveness and           harmonization of disclosure standards. In addi-
competitiveness. It is important to select MFIs        tion, this subgroup could work in cooperation
that have the capacity and the will to develop         with agricultural subgroups to discuss agricultural
while maintaining efficiency and seeking               financing. The technical specialists group could
financial sustainability. These direct subsidies       also work on follow-up on the CLEAR recom-
to MFIs must be targeted, declining in amount,         mendations and discussions on subsidized rates.
limited in time, and performance based. They           Because different donors have varying levels of
will exist only as long as there is no reasonable      expertise in microfinance, these meetings will
alternative in the private sector and will always      serve as a venue for the exchange of skills. In turn,
entail a strategy for being replaced by loans or       agency heads could intervene at strategic
equity investments.                                    moments in the decision-making process.
To go beyond subsidizing interest rates, which         Encourage joint initiatives. Donors should
has negative effects for microfinance, donors          increase focused cooperation efforts in microfi-
could promote a reduction in interest rates by         nance, taking successful experiences into account.
promoting competition and by giving MFIs               For example, donors could cofinance the multi-
incentives to reduce their operating costs             donor fund (see the meso-level recommendation)
while adopting greater transparency about their        and cofinance MFIs. This should make the most
interest rates. This said, owing to transaction        of the comparative advantages of each donor.

26
                                                   COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW




                              Box 5. Factors Behind Good Donor Collaboration


In the course of its experience with donor operations and collaboration, CGAP has updated the essential elements
for ensuring success: individuals, the common interest, and instruments (the three “I”s). Donors, of course, do not
operate in a vacuum, and collaboration with the government and with practitioners is critical.


The individuals involved

  l    The involvement of personnel with technical skills allows for richer discussion focused on concrete
       initiatives.
  l   There must be a critical mass of individuals committed to participating collaboratively, which is not always
      easy for donors that have a sizable number of different projects.
  l   The local presence of donors is essential in order to have frequent and informal contact on site, the core
      component of vibrant collaboration.
  l   The presence of decision-makers at key moments makes the collaboration functional and more
      efficient.
  l   “Champions” on each initiative are essential for transforming hopes into realities.

A common interest in collaboration

  l   Clarity of the goal pursued is essential for focusing attention and ensuring the participation of all.
  l   The common interest must be shared, and all must be cognizant of the advantages that can stem from
      collaboration in the work of their organization.
  l   Prior knowledge of the subject by participants is essential, even if advance training for some may be
      required.

The Instruments of collaboration

  l   A minimum structure is necessary for sustainable collaboration, though informal contacts continue to be
      vital.
  l   Always preserve transparency in operations, decision-making, follow-up, and ensuring stakeholder
      accountability.




                                                                                                                   27
                                                                                                                                                                     MADAGASCAR

ANNEX 1—SUMMARY OF FINANCIAL SYSTEM WEAKNESSES, DONOR RECOMMENDATIONS, AND ESSENTIAL PREREQUISITES

                                                                                                                              ESSENTIAL PREREQUISITES FOR
   LEVEL               WEAKNESSES                                  DONOR RECOMMENDATIONS
                                                                                                                                EFFECTIVE DONOR ACTION
            • Structural fragility of MFIs               • Help the MFIs reduce their fragility                      • Internal expertise in microfinance
              (governance, portfolio management,         • Help the MFIs better adapt their services                 • Performance-based project management (contracts by
              internal systems and controls, human       • Promote diversification of institutions and approaches      objectives, requests for proposals).
              resources, financial sustainability)                                                                   • Vision of sustainability with skills transfers and exit
 MICRO      • Supply not fully meeting demand                                                                          strategies.
                                                                                                                     • Transparency in contract awards and delegation of
                                                                                                                       selection to the MFIs.
                                                                                                                     • Products and financing suitably adapted (in terms of
                                                                                                                       objectives and amounts).
            • Fragility of services provided to MFIs     • Improve investment in training                            • Vision of sustainability through integration of
            • •Current limitations of the professional   • Establish multidonor funds that are freely accessible       microfinance into the financial sector.
              associations                                 for technical support                                     • Subsidies directly to the private sector for support.
 MESO       • •Unavailability and unreliability of       • Promote MFI transparency                                  • Flexibility in the use of products.
              information                                • Encourage and support the merger of the two               • Capacity to share resources (pooling of tools).
                                                           professional associations
                                                         • Promote a sustainable refinancing system for MFIs

            • Fragility of general environment           • Help the government maintain a favorable                  • Internalization of the key principles for good practices in
            • Risk of market distortions because of        environment                                                 the National Strategy.
              subsidies                                  • Beware of subsidized rates                                • Reopening of a donors’ forum.
            • Supervision by the CSBF remains            • Clarify the roles of various stakeholders                 • Better representation within the SNMF.
 MACRO
              weak                                       • Build the capacity of the CSBF (staffing, training)       • Active and operational cooperation between and among
            • Questionable involvement of MAEP in                                                                      donors.
              microfinance                                                                                           • Creation of a lead donor status to improve leadership
            • Ineffective legal system                                                                                 and ensure more effective lobbying.

            • Lack of a clear vision                     • Ensure that staff are qualified in microfinance
            • Selection and management of                • Apply the key principles of good practices from the
              inappropriate operators                      National Strategy
            • Inadequate knowledge management            • Steer all interventions toward promoting sustainability
 DONOR      • Inadequate “loan to government”            • Strengthen performance-based management with
 SYSTEMS      instrument for microfinance                  service providers
            • Challenges for donor coordination          • Adapt the tools and interventions systems to the
                                                           needs of microfinance
                                                         • Reactivate coordination efforts




                                                                                 28
                                             COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



ANNEX 2—THE RISKS OF SUBSIDIES AND SUBSIDIZED INTEREST RATES—some examples

 Public authorities often opt to intervene in certain markets by subsidizing or otherwise under-
 writing lending rates to reach a target group of poor clients or to boost agricultural output. While
 the objectives pursued are frequently laudable, methods involving rate subsidies entail a high cost
 for the entities offering the subsidies, even as they have little influence on production, and they
 often lead to deterioration in the supply of long-term financial services to the targeted groups. The
 experiences below illustrate several problems that can arise because of these methods and invite
 the reader to consider the high costs of subsidization in relation to its benefits.
 Uganda: Subsidized government programs—the Entandikwa Credit Scheme (ECS) and
 the Poverty Alleviation Programme (PAP). In Uganda, the government introduced subsidized
 credit programs focused on the rural poor. The two most developed programs (ECS and PAP)
 offer credit for rural investment at subsidized rates. The repayment rates range from 20 percent
 to 80 percent. “Subsidized credit attracts non-poor borrowers and encourages default. [It]
 should, therefore be […] avoided.” Source: ILO/UNHCR Technical Workshops. See
 www.ilo.org/public/english/employment/finance/workshop/execsum.htm.
 Vietnam: Subsidized rates slow the development of microfinance: Microcredit subsidies
 have created market distortions. These restrictions on interest rates constrain risk taking in
 microfinance and cast doubt on the viability of microfinance programs. Source: Asian
 Development Bank, 1999, Gilberto Llanto. See www.adb.org/documents/books/
 central_banks_microfinance/country_studies/vietnam.pdf.
 India: Integrated Rural Development Program (IRDP): In the 1980s, the Indian government
 introduced a set of targeted subsidized financing programs, including IRDP. The latter experi-
 enced the three classic problems of subsidized lending mechanisms: the diversion of funds to
 benefit those more well off, a low recovery rate, and the impossibility of operating without siz-
 able subsidies. The recovery rate on the amounts lent by IRDP ranges from 10 percent to 55
 percent. A 1993 study on rural finance identified widespread embezzlement of loans and a lack
 of awareness of repayment terms on the part of borrowers. In contrast, the main Indian MFIs
 (Share and BASIX) have repayment rates approaching 100 percent. The foregoing study also
 found that the total cost assumed by clients under IRDP ranged from 26 percent to 38 percent
 when transaction costs (including bribes) are considered. Other studies have shown that IRDP
 tends to favor rural population groups that are better-off, rather than the poorest groups.
 Sources: Mahajan and Ramola, “Financial Services for the Rural Poor,” World Bank,
 Microfinance in India; and 2002 data from MIX Market.
 Thailand: Loans at preferential rates go to those who know the agricultural extension agents.
 The case of BAAC in Thailand shows that subsidized credit does not benefit the population
 groups for which it was intended. A 1996 study by the Thai Development Research Institute
 shows that such loans instead go to producers who know the agricultural promotion agents or
 lending representatives. Source: GTZ, Marie Louise Haberberger.
 Tunisia: In Tunisia, the Banque Tunisienne de Solidarité functions as part of a subsidized
 mechanism that applies an annual interest rate of 5 percent, a level below that required to ensure
 cost recovery. Consequently, the bank must systematically turn to the state for subsidies to be
 able to survive. Sources: Interview with Michael Cracknell, CGAP Occasional Paper No. 9,
 September 2004.




                                                                                                     29
MADAGASCAR



ANNEX 3—DONOR FUNDING ALLOCATED TO MICROFINANCE IN 2002–2004, AND
        2005 COMMITMENTS

Estimated amounts in millions of U.S. dollars

                            Disbursed           Committed    Planned     Projects
          Donor
                            2002–2004             2005      2006–2007   1999–2005

  AFD                           4.8                            1.3         13

  European Commission          4.81               0.55         1.3        9.07

  WB (excl. RDSP)               12                  4                     16.4

  IFAD                          0.8               0.49         1.5         2.5

  UNDP                          1.2                0.8          2          2.9

  USAID                        0.15                0.1                      3

  Japan                        0.04                                       0.03

  MCA                                              2.5         2.6        2.53

  Swiss Cooperation            0.03               0.02

  ILO/BMZ                                                                 1.25

  GTZ                                                                     0.39

  AfDB                                                                      1

  Total                        23.83              8.46         8.7        52.07

For 1€ = 1.3 US$




30
                                                                                       COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW

ANNEX 4—DONOR ACTIVITIES

         AREAS OF ACTIVITY               AFD         AfDB   WB   IFAD      GTZ   Japan      MCA     Switzerland    UNDP          EC        USAID

 MACRO                                     X                X     X                          X                        X
 MESO                                                       X     X                          X                        X
 MICRO                                     X          X     X     X         X      X         X          X             X           X          X
 Institution building                      X                X     X                          X                       X            X         X
 Credit funding                                        X    X     X
 MFIs                                                             X        X       X         X          X            X            X
 Commercial banks                                                                                                    X
 State-owned banks (CEM, postal
                                                                                             X                                              X
 system)
 Savings and loan cooperatives                              X     X        X                 X          X            X            X
 Credit component of development
                                                       X    X     X                                                  X
 projects
 Capital subsidies (and investment
                                           X           X    X     X                                                  X            X
 subsidies)
 Subsidies for technical assistance        X           X    X     X                X         X                                              X
 Portfolio refinancing loans            in euros            X     X                                                  X
 Technical assistance loans             in euros                                             X

 Lending to the government                             X    X     X

 Capital endowments                        X
 Bank guarantees, specifying local
                                          local
 currency or foreign exchange                                                                                        X
                                        currency
 (for MFI refinancing)
                                                                                                                                State
                                      Subordinated                               NGO                                           subsidy
 Other                                  lending                                  grants                                       on-lent in
                                                                                                                              MFI loans
 Local staff with expertise in                                                             1 to 2                  3 incl.
                                           3           0    0     0        0       0                    3                         0         1
 microfinance (acc. to donor)                                                             pending                 2 project




                                                                      31
                                                                                                                                                  MADAGASCAR


ANNEX 5—DONOR MICROFINANCE PORTFOLIO

In millions of U.S. dollars
(unless otherwise indicated)


        AREAS OF ACTIVITY                AFD       AfDB   ILO/BMZ   WB          IFAD    GTZ      Japan     MCA     Switzerland   UNDP    EC         USAID


                                           10                                            0.3      0.03               0.036                 7
  Microfinance budgets 1999-2005                     1     1.25     16.4        2.5                                              2.9                  3
                                         (euros)                                       (euros)   (euros)             (CHF)              (euros)

  Microfinance disbursements               4
  2002-2004 (microfinance +                                                                                                               3.7
                                                           1.25     12          0.8               0.03                0.030      1.2                 0.15
  credit component of integrated         (euros)                                                                                        (euros)
  projects)

  Integrated projects with credit                                                                                    0.0 15              0.075
                                                     1                           4                                               0 .5                0.3
  component (completed or current)                                                                                   (CHF)              (euros)

  Microfinance commitments 2005
  (microfinance + credit component                                   3          0.5                        2.53       0.021      0.8     0.420       0.10
  of projects)                                                                                                                          (euros)


                                                                                                                                           5
  Later planned commitments               1.3                       1.3         1.5                        5 (*)                  2
                                                                                                                                        (euros)

For 1€ = 1.3 US$
(*) US$32 million for the financial sector as a whole.




                                                                           32
                                            COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



ANNEX 6—SUMMARY OF PROJECTS


MICRO LEVEL
Support for MFIs:
l   AFD supported and continues to support 3 MFIs (€ 10 million): ADEFI Phases 1 and 2 maturing
    end-2006, CECAM maturing 2005/2006, Vola Mahasoa phases 1 and 2 maturing 2006.
    Investment and operating subsidies, Credit Fund for professionalization, autonomy building, and
    institutionalization of networks.
l   EU supports or has supported several MFIs (in the amount of about € 7 million), principally the
    CECAM and Vola Mahasoa networks.
l   WB/AGEOMF has, since 2000, supported five cooperative networks (OTIV Toamasina, Lac
    Alaotra, Antananarivo, Diana, and the TIAVO network) in an overall program amounting to US$
    16.6 million.
l   Japanese Cooperation helped create 4 savings and loan banks (Inter-Aides/CEFOR) in poor
    districts of Antananarivo.
l   MCA will be supporting the expansion and development of MFIs in five geographical areas
    under a program in the amount of US$ 5 million (CECAM in particular).
l   UNDP supported the Microstart program in the amount of US$ 1.61 million (credit for education
    savings of poor women to assist with its introduction in several MFIs). It worked with CIDR to
    help with the start-up of the Ambato Boeni network.


Swiss Cooperation is assisting the SAHA NGO.
l   Support for credit components of Integrated Development Projects:
l   AfDB is supporting two programs with credit components: Young Rural Entrepreneurs (total
    program of UA 7,350,000 of which UA 520,000 in credit lines) and the Project to Rehabilitate
    the Bas Mangoky Perimeter (total commitments: UA 10 million of which UA 290,000 in credit
    components) conducted with CIDR.
l   IFAD is supporting three programs with credit components: Agricultural Improvement and
    Development Project in the Northeast (PADANE, 1997–2005) entrusted to OTIV SAVA; the
    Project to Improve the Upper Mandrare Watershed, Phase II (PHBM 2004–2007) with ICAR;
    and the Program to Promote Rural Incomes (PPRR: 2005–2012).
l   UNDP is supporting a microfinance component under RPPMED (poverty reduction program),
    which provides lines of credit to MFIs (TIAVO, Haingonala, CECAM); UNDP is supporting a
    Job Creation and Income Boosting Component through a credit fund in the amount of US$
    500,000.
l   EU is supporting food security programs with NGOs, for microcredit of € 75,000 (GRET,
    CARE, ICCO).
l   USAID is supporting a credit component of US$ 300,000 under the BAMEX program.


Support for authorized financial institutions:
l   USAID has supported the Caisse d’Epargne de Madagascar (CEM).
l   MCA is supporting CEM.



                                                                                                  33
MADAGASCAR



Support to commercial banks
l    BOA is involved in direct microfinance with small farmer groups.
l    AFD: proposing a guarantee fund (ARIZ) that counter guarantees banks up to 75 percent for the
     refinancing of MFIs (for example, CECAM by BNI).
l    UNDP/UNCDF: Microfinance Support Program (MSP) supported the development of business
     relations between banks and MFIs with a UNCDF guarantee fund for the refinancing of MFIs
     (BOA), benefiting five MFIs in the amount of FMG 20 billion (MGA 4 billion).


Support for cooperatives and savings and loan banks
l    AFD (CECAM), WB/AGEPMF (4 OTIV and TIAVO networks), FIDA (OTIV SAVA) are
     supporting networks of cooperative institutions.
l    CIDA/DID is supporting OTIV cooperative networks and a project to create a federation of
     OTIVs.
l    GTZ has supported two CECAMs and UNICECAM.
l    ILO/BMZ has supported UNICECAM Antsirabe.


Commercial bank investments in MFIs
l    BNI is a 15 percent shareholder in SIPEM.
l    BOA, BFV, and BMOI are also SIPEM shareholders.
l    BNI might invest in the central financial institution for CECAMs.
l    BFV, BNI, and BMOI may be interested in investing in the capital of a new ADEFI financial
     institution.


Investors/shareholders in support of MFIs
l    SIDI (international NGO) is a shareholder in SIPEM.
l    GEM (Malagasy enterprise group) is a shareholder in SIPEM and APEM, and APEM supports
     Vola Mahasoa.
l    Patrice Hoppenot (investor and partner) is a shareholder in ADEFI.
l    AFD will provide quasi-capital (subordinated debt) to MFIs in the context of its microfinance
     “investment facility.”
l    An investment company owned by Crédit Agricole France (3 CRCA Reims, La Réunion, Centre
     Loire) will provide capital to the central financial institution of the CECAMs.
l    ICAR is investing in the central financial institution of the CECAMs and is expected to invest in
     a MFI in the south (PHBM program).
l    QMMM (Canadian mines) has been invited to invest in the PHBM program.
l    The Aga Khan group is expected to invest in private MFIs to be established (in the West and
     South of Madagascar).
l    Public companies (ARO, CEM) are expected to provide capital to the central financial institution
     of the CECAMs.




34
                                              COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



MESO LEVEL
Capacity building: Training (completed or underway)
l   WB (AGEPMF) is disseminating, through local and international consultants, eight major
    training modules in microfinance for local offices, supervisors, and paid technical specialists of
    MFIs (microcredit demand analysis, internal audit and control, credit disputes and collection,
    MFI marketing/development, application of the chart of accounts, personnel management, good
    governance, management, and administration of microfinance units). The training also applies to
    senior personnel of cooperative institutions.
l   APIFM disseminates seven CAPAF/CGAP course modules via local consultants: training the
    trainers (basic principles of MFI accounting, quantification and control of arrears/calculation and
    setting of interest rates, financial analysis, development plan and financial projections with
    Microfin, management information systems, management of operating risks, and development of
    new products).
l   INSCAE is proposing a master’s degree in “Cooperative Financial Institutions and Banking.”


Advocates for the sector
l   Existence of two professional associations, for cooperative institutions (APIFM) and nonmutual
    institutions (AIM), that are expected to merge under the new regulations.
l   ILO/BMZ has supported the creation and launch of the APIFM.


Refinancing
l   Several commercial banks (BOA, BNI, BFV) are refinancing MFIs (CECAM, AECA, ADEFI,
    OTIV Lac Alaotra) in the amount of MGA 4 billion–6 billion.
l   AFD is providing a guarantee (ARIZ guarantee fund) to commercial banks that refinance micro-
    finance.
l   UNDP’s Microfinance Support Program provided a guarantee fund to commercial banks for
    refinancing MFIs.
l   EU provided a subsidy to the government, which is onlent as a concessional loan (40 year term,
    10 year grace period, 1 percent rate).


Accounting reform and audits
l   MCA plans to support training programs in accounting and management, the creation of
    management centers for small entrepreneur capacity building, and to provide small entrepreneurs
    with access to credit.
l   MPA and CGA audit firms are involved in supporting MFIs and creating an offer adapted to this
    customer base.
l   CGAP/CAPAF training of auditors.


MIS
The ORCHID firm is the national software supplier for Vola Mahasoa, SIPEM, and TIAVO (under
study).




                                                                                                     35
MADAGASCAR



Institutional rating and evaluation
l    HORUS has conducted institutional evaluations (OTIV Toamasina and Lac Alaotra,
     Antananarivo, TIAVO) for AGEPMF.
l    UNDP/UNCDF conducted the institutional audit of its four programs in 2002 with HORUS.


Other
l    MCA is expected to support the improvement of payment circuits (check encashment, reform of
     the BTA system for improved access by the public).
l    MCA is expected to support the creation of the credit information bureau.
l    HORUS developed the strategic plan for CECAMs 2001–2005.


MACRO LEVEL
Regulation and supervision
l    AFD: support to the CSBF for improving microfinance regulation in the context of the
     institutional support program for the CECAM network.
l    WB: AGEPMF. Microfinance Project 3217, MAG. Legal and regulatory aspects for micro-
     finance (strengthening legal framework, strengthening of the CSBF’s internal supervision
     capacity).


Advice on national strategies and policies
l    IFAD is supporting the strengthening of the institutions and structures implementing national
     policies (CNMF, APIFM, CP SNMF); budget of US$150,000 usable as needs dictate. MCA
     will support SNMF implementation.
l    MCA will support the financial system modernization plan (computerization of land registry)
     and engage in activities relating to the financial sector (total budget of US$110 million of which
     US$32 million is for the financial sector).
l    UNDP will support SNMF implementation (budget of US$2 million).




36
                                                COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



ANNEX 7—LIST OF PERSONS CONSULTED

GOVERNMENT:

   ORGANIZATION                         NAME               FUNCTION                         E-MAIL

CSBF                      RATOVONDRAHONA Guy         Secretary General         sg.csbf@yahoo.fr
CSBF                      ANDRIANASOLO Emma          Director                  exe_andria@yahoo.fr
CSBF                      RAZAFINTSALAMA Yves        Authorized officer        yrazaf@hotmail.com
CSBF                      RAMANANDRAIBE Stéphane Head of Unit                  s.ramanandraibe@wanadoo.mg
Ministry of Economy,      ANDRIAMPARANY
                                                     Minister                  radavben@hotmail.com
Finance, and Budget       Radavidson
Ministry of Economy,
                          RAZAKARIASA Henri Bernard Secretary General          hrazakariasa@mefb.gov.mg
Finance, and Budget
Ministry of Economy,                                 Coordinator of
                          RAJOELINA Francis Blaise                             coordmicrofinance@netclub.mg
Finance, and Budget                                  Microfinance
Ministry of Agriculture,
                         RANDRIARIMANANA Harison Minister                      maep.mi@wanadoo.mg
Livestock, and Fisheries
Ministry of Agriculture,
                         RATOLOJANAHARY Marius       Secretary General         M. dgdrah@wanadoo.mg
Livestock, and Fisheries
                                                     Director of Support for
Ministry of Agriculture,
                         RATOHIARIJAONA Suzelin      Producer                  r _suzelin@yahoo.fr
Livestock, and Fisheries
                                                     Professionalism
                                                     Head of Unit for
Ministry of Agriculture, RASOARIMALALA Janis
                                                     Support of Rural          saholyjanis@yahoo.fr
Livestock, and Fisheries Saholy
                                                     Finance
Office of the President
                                                     Director of Good
of The Republic of        RABESAHALA Henri                                     henrirabesahala@yahoo.com
                                                     Governance
Madagascar
                                                     Advisor to the Prime
Office of the Prime                                  Minister, Head of
                          RABEKORIANA Céline                                   Not available
Minister                                             Government (former
                                                     Sec.-Gen. of APEM

 DONORS AND SERVICE PROVIDERS

AfDB                      NADIJ Safir                Future representative     n.safir@afdb.org
AfDB                      BARRY Ahmadou                                        a.h.barry@afdb.org
Aga Khan Foundation       TOUREILLE Jacques          Director                  jacques.toureille@aiglemont.org
Agence Française de
                          CASTAING Denis             Agency Director           castaingd@mg.groupe-afd.org
Développement
Agence Française de
                          DEBRA Jean Michel          Deputy Agency Director debrajm@afd.fr
Développement
Agence Française de
                          HAYEE Emmanuel             Chargé de Mission         hayee@mg.groupe-afd.org
Développement
CIDR                      CHAOBEROFF Renée           Research Director         renee.chaoberoff@groupecidr.org
                                                     Chief, Microfinance
DFID                      VOLOLONDRAVAHY Britta                                ukembant@simicro.mg
                                                     Project
Embassy of Japan          HIROSE Shinichi            First Secretary           ambjapon@wanadoo.mg
European Union            BOIDIN Jean-Claude         Resident Representative delegation-madagascar@cec.eu.int
European Union            DE GROOT                   Advisor                   berend.DE-GROOT@cec.eu.int
European Union            RANDRIAMIHARISOA Delphin Program Officer             delphin.randriamiarisoa@cec.eu.int
                          RANARIVELO–KOURIEH                                   Kourieh.Gtz-
GTZ                                                  Director
                          Randa                                                madagascar@Mg.GTZ.De
                                                     Country portfolio
IFAD                      BENOIT Thierry                                       b.thierry@ifad.org
                                                     manager




                                                                                                               37
MADAGASCAR




 DONORS AND SERVICE PROVIDERS cont.

     ORGANIZATION                 NAME               FUNCTION                       E-MAIL

IFAD                   RAKOTONDRATISMA Ha       Liaison officer         haingo@simicro.mg
ILO                    DAYINA Mayenga           Director                mayenga@ilo.org
                                                Resident
IMF                    DJAHDJAH Samir                                   mramino@imf.org
                                                Representative
                                                                        sandramai.hamilton@
LFS Financial System                            Economist—
                       HAMILTON Sandra                                  Ifs-consulting.de
GmbH                                            Banking Advisor
                                                                        www.Ifs-consulting.de
LFS Financial System                            Economist, Regional
                       Diehl Christoph                                  Not available
GmbH                                            Manager for Africa
LFS Financial System
                       BARLEON Michael                                  michael.barleon@lfs.consulting.de
GmbH
Millennium Challenge
                       RALIJHON Emma            Coordinator             mcamadagascar@yahoo.fr
Account
Norway                 LEHLE Hans Ssredrik      Ambassador              emb.antananarivo@mfa.no
                                                Chief, Service for
                                                                        jean-christophe.DEBERRE@
SCAC                   DE BERRE                 Cultural Cooperation
                                                                        diplomatie.gouv.fr
                                                and Action
                                                                        Patrick.MEDORI@
SCAC                   MEDORI Patrick           Microfinance Officer
                                                                        diplomatie.gouv.fr
                                                                        Jean-luc.FRANCOIS@
SCAC                   FRANCOIS Jean Luc        Advisor
                                                                        diplomatie.gouv.fr
SSC-IFC                RAJAOBELINA Johane       Program Director        Jrajaobelina@ifc.org
                                                Advisor on Rural
Swiss Cooperation      MORGANTI Nicola                                  saha@iris.mg
                                                Economy and Finance
                                                Resident
UNDP                   BOURI Sanhouidi                                  bouri.sanhouidi@undp.org
                                                Representative
                                                Deputy Resident
UNDP                   CHITOU Mansourou                                 mansourou.chitou@undp.org
                                                Representative
UNDP                   SABO Isiyaka             Economics expert        isiyaka.sabo@undp.org
UNDP                   NDIAYE Fode              Regional unit           fode.ndiaye@undp.org
                                                Technical Manager,
UNDP                   ADEBOUCHOU Makarimi      Regional Unit for       makarimi.adechoubou@undp.org
                                                Central and West Africa
                                                                        mamy.nirina@wanadoo.mg or
UNDP/MSP               ANDRIAMAHENINA Mamy      National expert
                                                                        fenu.mad@dts.mg
UNDP/MSP               RAKOTOMAHARO Fanja       Monitoring expert       fenu@dts.mg
                                                Program                 louisette.ranorovololona@
UNDP/UNCDF             RAHARIVOLONA Louisette
                                                Officer                 undp.org
USAID                  RABEMANANJARA Fidèle     Economist               frabemananjara@usaid.gov
                                                Resident
                                                Representative,
World Bank             BOND James               Madagascar              jbond@worldbank.org
                                                Comoros, Mauritius,
                                                and Seychelles
                                                Senior Operations
World Bank             BETTENCOURT Sophia                               sbettencourt@worldbank.org
                                                Officer
                                                Senior Investment
World Bank             LANSKY Tamara                                    tlansky@ifc.org
                                                Officer
World Bank                                      Public Finance Expert   Kouattara@worldbank.org
                       KOROTOUMOU Ouattara
                                                and Macroeconomist
World Bank             RABARIJHON Henri         Country Manager/IFC     hrabarijhon@ifc.org
                                                Rural Development       Zrazafintsalama@worldbank.org
World Bank             RAZAFINTSALAMA Ziva
                                                Expert

38
                                            COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW




 SERVICE PROVIDERS AND NGOs


  ORGANIZATION                 NAME                      FUNCTION                    E-MAIL

                      RAMAROSON
ADEFI                                            Director                 ramarosonandria@hotmail.com
                      ANDRIAMANGAZATO
AGEPMF                RASOLOFO Robin             Secretary General        agepmf.se@dts.mg
AGEPMF                RANDRIANTSOTSY Miguel      Senior banking officer   Agepmf.se@dts.mg
                                                 Senior assessment
AGEPMF                RAVAOARIMINO Lova                                   agepmf.lova@wanadoo.mg
                                                 officer
AIM                   ANDRIANASOLO Monique       Chair                    sipem@wanadoo.mg
APB                   RAKOTOMANANDRAY Cécile Advisor on Microfinance c.rakotomanandray@bni.mg
APEM                  ANDRIANTAVY Hanta          Secretary General        apem@wanadoo.mg
                      RANDRIAMAMAONJY
APEM                                             Director                 apem@wanadoo.mg
                      Dieudonnée
APEM                  ANDRIANTAVY Hanta          Secretary General        apem@wanadoo.mg
                      RAMAHOLIMIHASO
APEM                                             Chair                    mrcabram@wanadoo.mg
                      Madeleine
APIFM                 ANDRIAMBALO Monah          Secretary General        apifm@simicro.mg
APIFM                 RAZAKAMAHEFA Josée         1 VPCA                   otivtnr@blueline.mg
APIFM                 RAKOTOARIVAO Andrianina                             apifm@simicro.mg
ARO                   RAKOTOARISOA Tahiana       Deputy Agency Director arodg@wanadoo.mg
BFV–SG                BOULIER Alain              Interenterprise Director alain.boulier@socgen.com
BFV–SG                RAOELINA A. Norosoa        Agency Director          norosoa.raoelina@socgen.com
BMOI                  HERIDE Jean Claude         General Manager          bmoi.st@simicro.mg
                      ANDRIAMANOHISOA
BNI–CL                                           Secretary General        d.andriamanohisoa@bni.mg
                      Damase
                      RANDRIANARIVELO            Rural Development
BNI–CL                                                                    Lantorandrianarivelo@yahoo.fr
                      Lantonirina                Consultant
                                                 Senior Director for
BOA                   CHUCK HEN SHUN                                      boa9130@boa.mg
                                                 Microfinance
CABINET               RANDRIANONIMANDIMBY
                                                 Expert                   mpanazava@simicro.mg
MPANAZAVA             Olivia
Cabinet DELTA         RASOARISOA Sahondra        Manager                  deltadt@wanadoo.mg
Cabinet Fivoarana     RANDRIANARISOA Frederic    Authorized officer       cabfiv@dts.mg
Caisse d’Epargne de
                      RAZAFITSIATOSIKA Calixte   General Manager          dgsacem@dts.mg
Madagascar
Caisse d’Epargne de                              Deputy General
                      RAJERISON Dominique                                 rdominique@dts.mg
Madagascar                                       Manager
Caisse d’Epargne de
                      ANDRIAMANANTSOA Claude Audit Director               comcem@wanadoo.mg
Madagascar
CECAM                 RAJAONA Thierry            Central Director         trajaona@fthm.mg
CECAM                 RAKOTOARISOA Brillant      Deputy Central Director icarintercecam@wanadoo.mg
CIDR–Antananarivo     MANANJARA Gaston           Coordinator              cidrcn@dts.mg
CIDR/Vola Mahasoa     RAZAKAHARIVELO Charlot     Director                 cidrvm@wanadoo.mg
DID                   TREMBLAY Jacques           Project Director         jtremblay.otiv@blueline.mg
                      RAKOTOARIVAO               Network
DID                                                                       dirtana.otiv@netclub
                      Andrianiaina               Director
                                                 Director of
DID/LAC ALAOTRA       RABOTOVAO Adèle                                     didwam@wanadoo.mg
                                                 Operations




                                                                                                          39
MADAGASCAR




SERVICE PROVIDERS AND NGOs cont.

     ORGANIZATION                  NAME                      FUNCTION                  E-MAIL

                                                     Network Director,
DID/LAC ALAOTRA          GARNIER PARENT                                    garparent@hotmail.com
                                                     Alaotra and Toamasina
DID/OTIV                 CHARLAND Yves               Program Officer        ycharland@did.qc.ca
DID/OTIV/DIANA           REAL VERONNEAU              Project Director       otivdiego@wanadoo.mg
GAMA CONSULT             RANDRIANASOLO Dina          Director               gamaconsult@wanadoo.mg
Guarantee Fund           ANDRIANAIVO Jeanine         Secretary General      fgdm@wanadoo.mg
HAINGONALA               RAKOTONIAINA Michel         Director               haingonala@yahoo.fr
Haut Bassin du           RAKOTONDRATSIMA                                    phbm@fortnet.net or
                                                     Director
Mandrare Project         Andrianiainasoa                                    mandrare@simicro.mg
ICAR                     FRASLIN Jean Hervé          General Manager        icar@wanadoo.mg
                         ROBIARIVONY
Individual consultant                                Microfinance Consultant robiarjo@hotmail.com
                         RAKOTOMANGA Josiane
INSCAE                   ARISON Victor               Director               drinscae@inscae.mg
Integrated growth pole   PREVOST Michel              Financing Advisor      michel.prevost@mttpat.gov.mg
INTERAIDE+CEFOR          REME CEBE +
                                                     Senior Officer         cefor@simicro.mg
(NGO)                    ANDRIANOME
                         RAMAMPANJATO
INTERCECAM                                           PCA                    unicecam@wanadoo.mg
                         RAMILIJAONA Pierre Marcel
IRAM TIAVO               LEPOIVRE Emmanuel           Project Director       tiavo@wanadoo.mg
Martin Audit Office      RASOANAIVO Martin           Manager                cabmr@wanadoo.mg
                                                                            siege@orchid.mg
ORCHID SYSTEM            RAJAOBELINA Mamy            Manager
                                                                            www.orchid.mg
PAOMA                    RANAIVOSOA Martial          General Manager        paositra@dts.mg
RDSP/UNEP                RATSIMBARISON Rivo          Director               psdr.unep@wanadoo.mg
                                                     Head of AECA
SOA–IFD/AECA             RAFILIPOSON                                        apifm@simicro.mg
                                                     MAROVOAY
                         RANDRIAMAMPIANINA
SOA–IFD/AECA                                         Chair                  apifm@simicro.mg
                         Robert
SOA–IFD/AECA             Clément                     AECA MAROVOAY          apifm@simicro.mg
Statutory Auditors,      RANDRIANONIMANDIMBY                                mpanazava@simicro.mg or
                                                     Director
Mpanazava                Oliva                                              olivarandria@simicro.mg
Statutory Auditors,
                         RAJAONARY Mampianina        Manager                aa-cga@wanadoo.mg
CGA
TIAVO–
                         RAZANAKOTO Ranaivoniasy     Chair                  tiavo@wanadoo.mg
FIANARANTSOA
TIAVO–
                         BARITOA Ghislaine           General Manager        tiavo@dts.mg
FIANARANTSOA
Trade Council            RAVELOJAONA Maxime          Chair                  trajaona@fthm.mg
UNICECAM                 HARINIAINA Sahondra         Executive Secretary    unicecam@wanadoo.mg

 OTHER

                                                                            alphoneralison@wanadoo.mg,
SIPEM                    RALISON Alphonse            Chair                  alphonseralison@yahoo.fr,
                                                                            sipem@wanadoo.mg



We apologize for any changes in addresses or titles which may have occurred since the CLEAR.




40
                                           COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



ANNEX 8—LIST OF DOCUMENTS CONSULTED


Adébouchou, Makarimi, and Jo Woodfin: Madagascar, Le secteur de la microfinance—Diagnostic
   et analyse des opportunités d’investissement (September 2003).
AFD. Antananarivo Agency. L’AFD et la microfinance [The AFD and microfinance]. March 2005.
AFD. L’intervention de l’AFD dans le secteur de la microfinance (plaquette de présentation) [AFD
   intervention in the microfinance sector (presentation)]. January 2004.
AIM. Institutions non mutualistes [Nonmutual institutions], SIPEM, Vola Mahasoa, APEM/PAIQ,
   APEM/Faratsiho, Statement as of 12/31/04 (cf: 31).
APIFM. Evolution des Activités des IMFs Mutualistes [Trends in activities of cooperative MFIs]
   (1999–31/12/2004).
APIFM. Statistical data on MFI networks as at 12/31/2004.
APIFM with the Rating and Evaluation Fund for Microfinance. Workshop “Evaluation de
   performance des IMF and notation,” May 17–19, 2005.
Bank of Africa Madagascar—Secrétariat Général—Direction déléguée aux Micro Finances:
    “Présentation des activités de microfinance de la Boa Madagascar” (January 2003).
Bennet, Jake, Saidja Drentje, Mark Pickens, and Carl Wydner: “Performance of mutual Guarantee
    associations in Madagascar—Findings and Recommendations.” Study prepared for UN Public
    Private alliance for rural development (March 2005).
CGAP. Aid Effectiveness Initiative. Country Level Effectiveness and Accountability Review
   (CLEAR) “Clear Reviewer’s Manual,” Draft, May 2005.
CGAP. “Building Inclusive Financial Systems: CGAP Donor Guidelines on Good Practice in
   Microfinance.” December 2004.
CGAP. “Key Principles of Microfinance,” available www.cgap.org.
CGAP. Scaling up Poverty reduction—case studies in Microfinance. Washington D.C., 2004
   (Mongolia, Bangladesh, Madagascar, Indonesia, Mexico, Kazakhstan, Kenya).
CGAP/CLEAR. Aid Effectiveness Initiative, “Using Microfinance as a test case,” Draft Terms of
   Reference, Country Level Effectiveness and Accountability Reviews (CLEARs). 2005.
CSBF/AGEPMF Rapport d’évaluation à mi-parcours de la première phase du programme micro-
   finance [Midterm assessment report on the first phase of the microfinance program], Projet CR
   3217, Madagascar 1999–2004, February 2004, Draft 3.
Cuevas, Carlos E., World Bank. Midterm review. Presentation on “Projet microfinance,” Crédit
    3217, MAG. February 2004 (Final version and recommendations).
Documentation APIFM. 2004: ADEFI, AECA, OTIV, TIAVO. Plaquette de présentation des
   réseaux.
Duflos, Eric, and Kathryn Imboden. “The Role of Governments in Microfinance.” CGAP Donor
    Brief, No. 19. Washington, D.C.: CGAP, June 2004.
Duflos, Eric, Brigit Helms, Alexia Latortue, and Hannah Siedek. “Global Results: Analysis and
    Lessons.” CGAP Aid Effectiveness Initiative. Washington, D.C.: CGAP, April 2004.



                                                                                                 41
MADAGASCAR



Economist Intelligence Unit. “Madagascar, Country Profile 2004.” 2004.
Economist Intelligence Unit. “Madagascar, Country Report.” March 2005.
EU. Accès des ruraux aux services financiers. Analyse des options d’amélioration de l’accès des
    ruraux aux services financiers pour favoriser l’investissement dans le secteur agricole. Pohl
    Consulting and Associates. Munich. Rapport provisoire. February 2005.
European Community. “Stratégie de coopération et Programme Indicatif, pour la période
    2002–2007” and Annexes.
Flaming, Mark, Eric Duflos, Alexia Latortue, Nina Nayar, and Jimmy Roth. “Country Level
    Effectiveness and Accountability Review (CLEAR): Cambodia.” Washington, D.C.: CGAP, 2005.
Fraslin, Jean-Hervé. “A cooperative agricultural financial institution CECAM providing credit
     adapted to farmer’s demand in Madagascar” ICAR, Case study USAID/WOCCU, Conference
     on best practices, 2004.
Helms, Brigit, and Alexia Latortue. “Elements of Donor Effectiveness in Microfinance: Policy
    Implications.” CGAP Aid Effectiveness Initiative. Washington, D.C.: CGAP, April 2004.
Helms, Brigit, and Xavier Reille. “Interest Rate Ceilings and Microfinance: The Story So Far.”
    CGAP Occasional Paper, No. 9. Washington, D.C.: CGAP, September 2004.
HORUS. Définition de programmes et systèmes de formation en faveur des institutions de micro-
   finance à Madagascar [Definition of training programs and systems for MFIs in Madagascar].
   PMF. Final report. April 1998.
HORUS. “Evaluation conjointe des programmes et projets en appui au développement de la micro-
   finance à Madagascar [Joint evaluation of programs and projects in support of developing
   microfinance in Madagascar], MSP/MICROSTART/RPPMED/CIDR-UNCDF-AMBATO-
   BOENI,” October 2002, Final report.
HORUS. “Evaluation Finale de la Phase Pilote du Programme Microstart PNUD/FENU à
   Madagascar [Final evaluation of the pilot phase of the Microstart UNDP/UNCDF Program in
   Madagascar].” Rapport définitif. Octobre 2002.
IFC. “Republic of Madagascar Market Analysis for leasing.” Antananarivo, June 2004.
ILO (International Labour Organization). Working Paper No. 37. De Gobbi Maria Sabrina “The role
    of a professional Association in Mutual Microfinance,” The Case of Madagascar, Geneva,
    September 2003.
Institut National des Sciences Comptables et de l’Administration des Entreprises (INSCAE), Liste
     des sortants de l’INSCAE travaillant dans les Banques et IFM, Liste des mémoires et projets
     concernant Banques et IFM, May 6, 2005.
Intercoopération SUISSE. DEZA/DDC/SDC/COSUDE. Les Interventions de la SUISSE dans le
     secteur de la microfinance, March 23, 2005.
International Monetary Fund (IMF) Monetary and Financial Systems Department/The World Bank-
     Financial Sector Vice Presidency. FSAP mission, Terms of reference for joint Bank–Fund
     Financial Sector Assessment Program (FSAP) Mission, March 2005.
International Monetary Fund. Sixth Review under the Three-Year Arrangement Under the Poverty
     Reduction and Growth Facility. IMF Country Report No. 05/156. May 2005.
Japan’s Official Development Assistance (ODA). Accomplishment and progress of 50 years.
    Ministry of Foreign Affairs. March 2005.

42
                                            COUNTRY-LEVEL EFFECTIVENESS AND ACCOUNTABILITY REVIEW



Le monde à Madagascar. “Les trésors de la Grande Ile.” Communication Intermédia Journal Le
    Monde. April 2005.
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SEEP. Définitions de certains termes, ratios et retraitements financiers dans le domaine de la
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   project. May 16, 2001.




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