OFFICIAL
DOCUMENTS
THE WORLD BANK
IBRD * IDA I WORLD BANKGROUP
Oct fi elt           , 2017
Mr. Mihailo Jovanovi6
Acting Director, Office for Information Technologies and E-Government
Government of Serbia
Nemanj ina 11
11000 Belgrade
Republic of Serbia
Re: Grant No. TF0A4983 (Trust Fund for Statistical Capacity Building III Implementation of the
Open Data Action Plan in Serbia)
Additional Instructions: Disbursement Letter
Dear Mr. Jovanovi6:
I refer to the Letter Agreement ("Agreement") between the Office for Information Technologies
and E-Government ("Recipient"), an instrumentality of the Republic of Serbia ("Member Country"), and
the International Bank for Reconstruction and Development/International Development Association
("World Bank"), acting as administrator of grant funds provided by various donors ("Donors" under the Multi-
Donor Trust Fund for Statistical Capacity Building III ("TFSCB III") for the above-referenced Project, dated
Ar    , 2017. The Agreement provides that the World Bank may issue additional
instructions regarding the withdrawal of the proceeds of Grant TF0A4983 ("Grant"). This letter
("Disbursement Letter"), as revised from time to time, constitutes the additional instructions.
The attached World Bank Disbursement Guidelines for Investment Project Financing, dated
February 2017, ("Disbursement Guidelines") (Attachment 1), are an integral part of the Disbursement
Letter. The manner in which the provisions in the Disbursement Guidelines apply to the Grant is specified
below. Sections and subsections in parentheses below refer to the relevant sections and subsections in the
Disbursement Guidelines and, unless otherwise defined in this letter, the capitalized terms used have the
meanings ascribed to them in the Disbursement Guidelines.
I. Disbursement Arrangements
(i) Disbursement Methods (section 2). The following Disbursement Methods may be used under the
Grant:
* Reimbursement
* Advance
* Direct Payment
(ii) Disbursement Deadline Date (subsection 3.7). The Disbursement Deadline Date is 4 months after
the Closing Date specified in the Grant Agreement. Any changes to this date will be notified by the World
Bank.


(iii) Disbursement Conditions (subsection 3.8). Please refer to the Withdrawal Condition(s) in Section
3.02 of the Grant Agreement.
II. Withdrawal of Grant Proceeds
(i) Authorized Signatures (subsection 3.1).
A letter in the Form attached (Attachment 2) should be furnished to the World Bank at the address indicated
below providing the name(s) and specimen signature(s) of the official(s) authorized to submit Applications:
The World Bank
1818 H Street, N.W.
Washington, DC 20433
United States of America
Attention: Country Director's Name or Authorized Signatory of Grant Agreement
(ii) Applications (subsections 3.2- 3.3). Please provide completed applications for withdrawal, together
with supporting documents, through the World Bank's Client Connection, web-based portal, following the
instructions for electronic delivery. In the case the recipient does not have internet access, the World Bank
may permit the delivery of applications for withdrawal, together with supporting documents, in accordance
with subsection 3.3, to the following address:
The World Bank
Radnicka cesta 80/IX
10000 Zagreb, Croatia
Attention: Loan Department
(iii) Electronic Delivery (subsection 3.4) The World Bank may permit the Recipient to electronically
deliver to the Association Applications (with supporting documents) through the Association's Client
Connection, web-based portal. The option to deliver Applications to the World Bank by electronic means
may be effected if: (a) the Recipient has designated in writing, pursuant to the terms of subparagraph (i) of
this Section, its officials who are authorized to sign and deliver Applications and to receive secure
identification credentials ("SIDC") from the World Bank for the purpose of delivering such Applications
by electronic means; and (b) all such officials designated by the Recipient have registered as users of Client
Connection. If the World Bank agrees, the World Bank will provide the Recipient with SIDC for the
designated officials. Following which, the designated officials may deliver Applications electronically by
completing    Form     2380,    which    is    accessible  through    Client    Connection
(https://clientconnection.worldbank.org). The Recipient may continue to exercise the option of preparing
and delivering Applications in paper form. The World Bank reserves the right and may, in its sole
discretion, temporarily or permanently disallow the electronic delivery of Applications by the Recipient.
(iv) Terms and Conditions of Use of SIDC to Process Applications. By designating officials to accept
SIDC and by choosing to deliver the Applications electronically, the Recipient confirms through the
authorized signatory letter its agreement to: (a) abide by the Terms and Conditions of Use of Secure
Identification Credentials in connection with Use of Electronic Means to Process Applications and
Supporting Documentation ("Terms and Conditions of Use of SIDC") provided in Attachment [3]; and (b)
to deliver the Terms and Conditions of Use of SIDC to each such official and to cause such official to abide
by those terms and conditions.
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(v) Minimum Value of Applications (subsection 3.5). The Minimum Value of Applications for
Reimbursements and Direct Payments is USD 50,000
(vi) Advances (sections 5 and 6)
*  Type of Designated Account[s] (subsection 5.3): Segregated
*  Currency of Designated Account[s] (subsection 5.4): USD
*  Financial Institution at which the Designated Account[s] Will Be Opened (subsection 5.5):
National Bank of Serbia
*  Ceiling (subsection 6.1) USD 100,000
III. Reporting on Use of Grant Proceeds
(i) Supporting Documentation (section 4). Supporting documentation should be provided with each
application for withdrawal as set out below:
* For requests for Reimbursement:
o  Statement of Expenditure in the form attached (Attachment 4)
o  Records evidencing eligible expenditures (e.g., copies of receipts, supplier invoices) for
payments against contracts/payments valued at USD 50,000 or more;
o  List of payments against contracts that are subject to the World Bank's prior review, in
the form attached (Attachment 5)
* For reporting eligible expenditures paid from the Designated Account:
o  Statement of Expenditure in the form attached (Attachment 4)
o  Records evidencing eligible expenditures (e.g., copies of receipts, supplier invoices) for
payments against contracts/payments valued at USD 50,000 or more;
o  List of payments against contracts that are subject to the World Bank's prior review, in
the form attached (Attachment 5); and,
O  A reconciliation of the Designated Account, in the form attached (Attachment 6), with
a copy of the bank statement.
* For requests for Direct Payment: records evidencing eligible expenditures, e.g., copies of
receipts, supplier invoices
(ii) Frequency of Reporting Eligible Expenditures Paid from the Designated Account (subsection 6.3):
Quarterly or more often if required.
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IV. Other Disbursement Instructions:
Entire Grant to be disbursed against single contract with UNDP.
V. Other Important Information
For additional information on disbursement arrangements, please refer to the Disbursement
Handbook available on the World Bank's public website at https://www.worldbank.org and its secure
website "Client Connection" at https://clientconnection.worldbank.orz. Print copies are available upon
request.
From the Client Connection website, you will be able to download Applications, monitor the near
real-time status of the Grant, and retrieve related policy, financial, and procurement information.
If you have not already done so, the World Bank recommends that you register as a user of the
Client Connection website (https://clientconnection.worldbank.org). From this website you will be able to
download Applications, monitor the near real-time status of the Grant, and retrieve related policy, financial,
and procurement information. All Recipient officials authorized to sign and deliver Applications by
electronic means are required to register with Client Connection before electronic delivery can be affected.
For more information about the website and registration arrangements, please contact the World Bank by
email at <clientconnection@worldbank.org>.
If you have any queries in relation to the above, please contact LOA-TF by sending an email to
loa-tf@worldbank.org and using the trust fund number as a reference.
Very truly yours,
INTERNATIONAL BANK FOR RECONSTRUCTION AND DEVELOPMENT
INTERNATIONAL DE          PMENT ASSOCIATION
By
I ephen Ndegwa
Country Manager
Serbia Country Office
Attachments
1. World Bank Disbursement Guidelines for Investment Project Financing, dated February 2017,
2. Form for Authorized Signatures
3. Terms and Conditions of Use of Secure Identification Credentials in connection with Use of
Electronic Means to Process Applications and Supporting Documentation, dated March 1, 2013
4. Form of Statement of Expenditures
5. Form of Payments Against Contracts Subject to the World Bank's Prior Review
6. Designated Account Reconciliation Statement
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Attachment [2]
[Letterhead]
Office for Information Technologies and E-Government
[Street address]
[City] [Country]
[DATE]
The World Bank
1818 H Street, N.W.
Washington, D.C. 20433
United States of America
Attention: [Country Director]
Dear [Country Director]:
Grant No. TF0A4983 (Trust Fund for Statistical Capacity Building III
Implementation of the Open Data Action Plan in Serbia)
I refer to the Letter Agreement ("Agreement") between the Office for Information Technologies and E-
Government ("Recipient"), an instrumentality of the Republic of Serbia ("Member Country"), and the
International Bank for Reconstruction and Development/International Development Association ("World
Bank"), acting as administrator of grant funds provided by various donors ("Donor(s)" under the
Multi-Donor Trust Fund for Statistical Capacity Building III ("TFSCB III" for the above-
referenced project, dated , providing the above Grant. For the purposes of Section 3.04
(b) of the Standard Conditions, as defined in the Agreement, any [lone] of the persons whose
authenticated specimen signatures appear below is authorized on behalf of the Recipient to sign
applications for withdrawal under this Grant.
For the purpose of delivering Applications to the World Bank, 2[each] of the persons
whose authenticated specimen signatures appears below is authorized on behalf of the
Recipient, acting 3[individually] 4[jointly], to deliver Applications, and evidence in support
thereof on the terms and conditions specified by the World Bank.
5[This confirms that the Recipient is authorizing such persons to accept Secure
Identification Credentials (SIDC) and to deliver the Applications and supporting documents to
I Instruction to the Recipient when sending this letter to the World Bank: Stipulate if more than one person needs to sign
Applications, and how many or which positions, and if any thresholds apply. Please delete this footnote in final letter that is sent
to the World Bank.
2 Instruction to the Recipient: Stipulate if more than one person needs to jointly sign Applications, if so, please indicate the
actual number. Please delete this footnote in final letter that is sent to the World Bank.
3 Instruction to the Recipient: Use this bracket if any one of the authorized persons may sign; if this is not applicable, please
delete. Please delete this footnote in final letter that is sent to the World Bank.
4 Instruction to the Recipient: Use this bracket ony if several individuals must jointly sign each Application; if this is not
applicable, please delete. Please delete this footnote in final letter that is sent to the World Bank.
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the World Bank by electronic means. In full recognition that the World Bank shall rely upon
such representations and warranties, including without limitation, the representations and
warranties contained in the Terms and Conditions of Use of Secure Identification Credentials in
connection with Use of Electronic Means to Process Applications and Supporting Documentation
("Terms and Conditions of Use of SIDC"), the Recipient represents and warrants to the World
Bank that it will cause such persons to abide by those terms and conditions.]
This Authorization replaces and supersedes any Authorization currently in the World
Bank records with respect to this Agreement.
[Name], [position]         Specimen Signature:
[Name], [position]         Specimen Signature:
[Name], [position]         Specimen Signature:
Yours truly,
/ signed /
[Position]
s Instruction to the Recipient: Add this paragraph if the Recipient wishes to authorize the listed persons to accept Tokens and
to deliver Applications by electronic means; if this is not applicable, please delete the paragraph. Please delete this footnote in
final letter that is sent to the World Bank.
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Attachment [3]
Terms and Conditions of Use of Secure Identification Credentials
in connection with Use of Electronic Means
to Process Applications
and Supporting Documentation
March 1, 2013
The World Bank (Bank)6 will provide secure identification credentials (SIDC) to permit the Borrower' to
deliver applications for withdrawal and applications for special commitments under the Agreement(s) and
supporting documentation (such applications and supporting documentation together referred to in these
Terms and Conditions of Use as Applications) to the Bank electronically, on the terms and conditions of
use specified herein.
SIDC can be either: (a) hardware-based (Physical Token), or (b) software-based (Soft Token). The Bank
reserves the right to determine which type of SIDC is most appropriate.
A.     Identification of Users.
1.     The Borrower will be required to identify in a completed Authorized Signatory Letter (ASL) duly
delivered to and received by the Bank each person who will be authorized to deliver Applications.
The Bank will provide SIDC to each person identified in the ASL (Signatory), as provided below.
The Borrower shall also immediately notify the Bank if a Signatory is no longer authorized by the
Borrower to act as a Signatory.
2.     Each Signatory must register as a user on the Bank's Client Connection (CC) website
(https://clientconnection.worldbank.org) prior to receipt of his/her SIDC. Registration on CC will
require that the Signatory establish a CC password (CC Password). The Signatory shall not
reveal his/her CC Password to anyone or store or record the CC Password in written or other
form. Upon registration as a CC user, the Signatory will be assigned a unique identifying account
name.
B.     Initialization of SIDC.
1.     Prior to initialization of SIDC by a Signatory, the Signatory will acknowledge having read,
understood and agreed to be bound by these Terms and Conditions of Use.
2.     Where a Physical Token is to be used, promptly upon receipt of the Physical Token, the Signatory
will access CC using his/her account name and CC Password and register his/her Physical Token
and set a personal identification number (PIN) to be used in connection with the use of his/her
Physical Token, after which the Physical Token will be initialized for use by the Signatory
6 "Bank" includes IBRD and IDA.
7 "Borrower" includes the borrower of an IBRD loan, IDA credit, or Project Preparation Facility advance and the
recipient of a grant.
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exclusively for purposes of delivering Applications. Where a Soft Token is to be used, the
Signatory will access CC using his/her account name and CC Password and set a personal
identification number (PIN) to be used in connection with the use of his/her Soft Token, after
which the Soft Token will be initialized for use by the Signatory exclusively for purposes of
delivering Applications. Upon initialization of the SIDC, the Signatory will be a "SIDC User".
The Bank will maintain in its database a user account (Account) for each SIDC User for purposes
of managing the SIDC of the SIDC User. Neither the Borrower nor the SIDC User will have any
access to the Account.
3.     Prior to first use of the SIDC by the SIDC User, the Borrower shall ensure that the SIDC User has
received training materials provided by the Bank in use of the SIDC.
C.     Use of SIDC.
Use of the SIDC is strictly limited to use in the delivery of Applications by the SIDC User in the
manner prescribed by the Bank in the Agreement(s) and these Terms and Conditions. Any other
use of the SIDC is prohibited.
2.     The Bank assumes no responsibility or liability whatsoever for any misuse of the SIDC by the
SIDC User, other representatives of the Borrower, or third parties.
3.     The Borrower undertakes to ensure, and represents and warrants to the Bank (such representation
and warranty being expressly relied upon by the Bank in granting SIDC) that each SIDC User
understands and will abide by, these Terms and Conditions of Use, including without limitation
the following:
4.     Security
4.1.  The SIDC User shall not reveal his/her PIN to anyone or store or record the PIN in written
or other form.
4.2.  The SIDC User shall not allow anyone else to utilize his/her SIDC to deliver an
Application to the Bank.
4.3.  The SIDC User shall always logout from CC when not using the system. Failure to logout
properly can create a route into the system that is unprotected.
4.4.  If the SIDC User believes a third party has learned his/her PIN or has lost his/her Physical
Token he/she shall immediately notify clientconnection@worldbank.org.
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4.5. The Borrower shall immediately notify the Bank at clientconnection@worldbank.or of
any lost, stolen or compromised SIDC, and take other reasonable steps to ensure such SIDC are
disabled immediately.
5.    Reservation of Right to Disable SIDC
5.1.  The Borrower shall reserve the right to revoke the authorization of a SIDC User to use a
SIDC for any reason.
5.2.  The Bank reserves the right, in its sole discretion, to temporarily or permanently disable a
SIDC, de-activate a SIDC User's Account or both.
6.    Care of Physical Tokens
6.1.  Physical Tokens will remain the property of the Bank.
6.2.  The Bank will physically deliver a Physical Token to each Signatory designated to receive
one in a manner to be determined by and satisfactory to the Bank.
6.3.  Physical Tokens contain delicate and sophisticated instrumentation and therefore should be
handled with due care, and should not be immersed in liquids, exposed to extreme temperatures,
crushed or bent. Also, Physical Tokens should be kept more than five (5) cm from devices that
generate electromagnetic radiation (EMR), such as mobile phones, phone-enabled PDAs, smart
phones and other similar devices. Physical Tokens should be carried and stored separate from any
EMR device. At close range (less than 5 cm), these devices can output high levels of EMR that
can interfere with the proper operation of electronic equipment, including the Physical Token.
6.4.  Without derogating from these Terms and Conditions of Use, other technical instructions
on the proper use and care of Physical Tokens are available at http://www.rsa.com.
7.     Replacement
7.1.  Lost, damaged, compromised (in terms of 4.5, above) or destroyed Physical Tokens will
be replaced at the expense of the Borrower.
7.2.  The Bank reserves the right, in its sole discretion, not to replace any Physical Token in the
case of misuse, or not to reactivate a SIDC User's Account.
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[Attachment 4]
Statement of Expenditures (SOE)
Payments made during the period from                   to                                             Date:
Application No.:
TF No.:
SOE No.:
1          2                  3                    4                5              6          7         8            9         10      11
STotal amount of                                Amount Paid
Name and Address                       Brief Description of      o                             Expenditure     Fro
  Contract, Invoice or                                2expenditure                          From
Z      of Contractor,                         Goods, Works,        O           epniuAmount
.    Purchase order No. &  Sver         rcovered by                                             Designated
Supplier or Service                Services or other                         (nEligible for
Date (or other ref.)                            4     application (net  w                 Account (if   a
Provider                              Expenditure                     or      nFinancinga
U             of retention)                         any)
TOTALS1
Supporting documents for this SOE retained at:(insert location)
10


Attachment [51
Payments Made during Reporting Period
Against Contracts Subject to the World Bank's Prior Review
11


Attachment [61
DESIGNATED ACCOUNT RECONCILIATION STATEMENT
TRUST FUND NUMBER
ACCOUNT NUMBER             WITH (BANK)
1.   TOTAL ADVANCED BY WORLD BANK (OR COFINANCIER)            $
2    LESS: TOTAL AMOUNT RECOVERED BY WORLD BANK               $
3.     EQUALS PRESENT OUTSTANDING AMOUNT ADVANCED TO
THE DESIGNATED ACCOUNT (NUMBER 1 LESS NUMBER 2)       =  $
4.     BALANCE OF DESIGNATED ACCOUNT PER ATTACHED BANK
STATEMENT AS OF DATE                                     $
5.     PLUS: TOTAL AMOUNT CLAIMED IN THIS
APPLICATION NO.                                      +   $                    *
6.     PLUS: TOTAL AMOUNT WITHDRAWN AND NOT YET CLAIMED
REASON:                                              +   $                    *
7.     PLUS: AMOUNTS CLAIMED IN PREVIOUS APPLICATIONS
NOT YET CREDITED AT DATE OF BANK STATEMENTS
APPLICATION NO.        AMOUNT *
SUBTOTAL OF PREVIOUS
APPLICATIONS NOT YET CREDITED                  +   $
8.   MINUS: INTEREST EARNED                                -  $                    *
9.   TOTAL ADVANCE ACCOUNTED FOR (NO. 4 THROUGH NO. 9)     =  $
10.    EXPLANATION OF ANY DIFFERENCE BETWEEN THE TOTALS APPEARING ON LINES 3 AND 9:
11.  DATE:                                     SIGNATURE:
TITLE:
* ALL ITEMS SHOULD BE INDICATED ON THE BANK STATEMENT
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