Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) Governance eTransformation Project (P121231) EUROPE AND CENTRAL ASIA | Moldova | Global Information/Communications Technology Global Practice | IBRD/IDA | Specific Investment Loan | FY 2011 | Seq No: 8 | ARCHIVED on 08-Jan-2015 | ISR16089 | Implementing Agencies: Key Dates Key Project Dates Board Approval date:09-Jun-2011 Effectiveness Date:28-Sep-2011 Planned Mid Term Review Date:12-May-2014 Actual Mid-Term Review Date:04-Mar-2014 Original Closing Date:31-Dec-2016 Revised Closing Date:31-Dec-2016 Project Development Objectives Project Development Objective (from Project Appraisal Document) The project development objective is to transform delivery of selected public services using ICTs. This objective will be achievedby: (i) improving leadership capacity, enabling environment and management of ICTs in the public sector; (ii) using a modern service delivery platform, and (iii) increasing transparency in the public sector. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Name Component 1: e-Leadership Capacity and Enabling Environment:(Cost $5.20 M) Component 2: Shared Infrastructure and e-Services Development:(Cost $14.80 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO  Moderately Satisfactory  Moderately Satisfactory Overall Implementation Progress (IP)  Moderately Unsatisfactory  Moderately Unsatisfactory Overall Risk Rating  --  Low Implementation Status and Key Decisions 1/8/2015 Page 1 of 7 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) This ISR covers the main findings, results, issues and actions of a Reverse mission held in Washington D.C. from October 6-10, 2014. The project is at the end of its third year of implementation. Current disbursement is US$7.5 million from IDA funds. Component 1.1 Support for the e-Government Center and e-Leadership Development has disbursed and committed 71% of funds and is on target. Component 1.2 Developing Enabling Environment, including Policy, Legal and Technical Frameworks and Programs has disbursed and committed 63% of funds and is on target. Component 2.1 Implementation of M-Cloud Phase I shared e-Government infrastructure has been completed; migration is underway. MCloud Phase II is at a contract signature stage. Component 2.2 e-Services have disbursed and committed 85% of funds and is on target. Significant accomplishments took place with implementation of interoperability, enabling platforms, migration to M-Cloud, and e-Services. It is also important to noted that Government of Moldova has put in place a strong EU-compliant policy framework. 1/8/2015 Page 2 of 7 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance  --  --  Moderate Macroeconomic  --  --  Moderate Sector Strategies and Policies  --  --  Low Technical Design of Project or Program  --  --  Low Institutional Capacity for Implementation and Sustainability  --  --  Low Fiduciary  --  --  Low Environment and Social  --  --  Low Stakeholders  --  --  Moderate Other  --  --  -- Overall  --  --  Low Results Project Development Objective Indicators PHINDPDOTBL  Citizen uptake of e-government services (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 7.00 22.00 22.00 25.00 Date 01-Nov-2010 11-Mar-2014 06-Oct-2014 31-Dec-2016 PHINDPDOTBL  User Perception of Quality of Public Services (%) (Percentage, Core) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 64.00 64.00 60.00 1/8/2015 Page 3 of 7 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 PHINDPDOTBL  Direct project beneficiaries (Number, Core) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 181013.00 227213.00 300000.00 Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 PHINDPDOTBL  Female beneficiaries (Percentage, Core Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 51.87 50.40 50.00 Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 Overall Comments Intermediate Results Indicators PHINDIRITBL  Public support for e-Government (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 53.00 65.00 65.00 70.00 Date 01-Nov-2010 11-Mar-2014 06-Oct-2014 31-Dec-2016 1/8/2015 Page 4 of 7 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) PHINDIRITBL  People trained under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 908.00 1057.00 2000.00 Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 PHINDIRITBL  Data sets available on the Open Government Data website (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 50.00 710.00 767.00 600.00 Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 PHINDIRITBL  Uptake of shared e-Government infrastructure (M-Cloud) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 20.90 27.00 25.00 Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 PHINDIRITBL  Visits to Government Services Portal (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 256490.00 353002.00 400000.00 Date 09-Jun-2011 11-Mar-2014 06-Oct-2014 31-Dec-2016 Overall Comments Data on Financial Performance 1/8/2015 Page 5 of 7 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed P121231 IDA-50000 Effective USD 20.00 20.00 0.00 8.32 10.60 42% P121231 TF-11741 Closed USD 1.49 1.48 0.00 1.48 0.00 100% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P121231 IDA-50000 Effective 09-Jun-2011 01-Jul-2011 28-Sep-2011 31-Dec-2016 31-Dec-2016 P121231 TF-11741 Closed 17-Feb-2012 17-Feb-2012 17-Feb-2012 31-Dec-2012 31-Dec-2012 Cumulative Disbursements Restructuring History There has been no restructuring to date. Related Project(s) 1/8/2015 Page 6 of 7 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Governance eTransformation Project (P121231) There are no related projects. 1/8/2015 Page 7 of 7 Public Disclosure Copy