SFG2893 V7 1.5 Million Natural Gas Connections Project in 11 Governorates Site-Specific Environmental and Social Impact Assessment Executive Summary Remaining sectors in Area 6, Area 9, EGAS & Toson-El Tabeya Areas Egyptian Natural Gas Holding Company /Alexandria Governorate September 2016 Developed by Petrosafe EcoConServ Environmental Solutions Petroleum Safety & Environmental Services Company Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 EXECUTIVE SUMMARY 1 Introduction The Government of Egypt (GoE) has immediate priorities to increase household use of natural gas (NG) by connecting 1.2 million households/yr to the gas distribution network to replace the highly subsidized, largely imported Liquefied Petroleum Gas (LPG). The GoE is implementing an expansion program for Domestic Natural Gas connections to an additional 1.5 Million households over the next 4 years. The project presented in this study is part of a program that involves extending the network and accompanying infrastructure to connect 1.5 million Households in 11 Governorates between 2016 and 2019 with the assistance of a World Bank Loan of up to US$500 Million and the Agence Française de Développement (French Agency for Development) financing of up to €70 Million. The program is estimated to cost US$850 Million. The ESIA objectives are as follows: - Describing project components and activities of relevance to the environmental and social impacts assessments - Identifying and addressing relevant national and international legal requirements and guidelines - Describing baseline environmental and social conditions - Presenting project alternatives and no project alternative - Assessing potential site-specific environmental and social impacts of the project - Developing environmental & social management and monitoring plans in compliance with the relevant environmental laws - Documenting and addressing environmental and social concerns raised by stakeholders and the Public in consultation events and activities As the project involves components in various areas within the 11 governorates, the parties to the project agreed that site-specific Environmental and Social Impact Assessments (SSESIAs) for each of the project sub-areas within the governorate will be prepared. Guided by the 2013 Environmental and Social Impact Assessment Framework (ESIAF) and Supplementary Social Impact Assessment Framework (SSIAF), this is the site specific ESIA for the connections network planned for remaining sectors in area 6, area 9, and Toson/El Tabeya areas in Alexandria Governorate. The 3-year project in the Alexandria remaining sectors encompasses household connections:  Area 6 (El Mandara) includes a total of 43,900 HH connections: 21,400 in year 1, 7,500 in year 2, and 15,000 in year 3.  Area 9 (El Mohagrien, Khorsheid, El Zwaida) includes a total of 26,500 HH connections: 11,000 in year 2, and 15,500 in year 3  Toson/El Tabeya Area includes a total of 26,000 HH connections: 10,000 in year 2, and 16,000 in year 3 Page 1 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 The local distribution company responsible for project implementation in the Alexandria Remaining Sectors is Town Gas 2 Project Description 2.1 Background Natural Gas is processed and injected into the high pressure lines of the national Grid (70 Bar) for transmission. Upon branching from the main lines to regional distribution networks, the pressure of the NG is lowered to 7 Bar at the Pressure Reduction Stations (PRS). An odorant is added to the NG at PRSs feeding distribution networks to residential areas1 in order to facilitate detection. Regulators are then used to further lower the pressure to 100 mbar in the local networks, before finally lowering the pressure to 20 mbar for domestic use within the households. In addition to excavation and pipe laying, key activities of the construction phase also include installation of pipes on buildings, internal connections in households, and conversion of appliance nozzles to accommodate the switch from LPG to NG. 2.2 Project Work Packages 2.2.1 Main feeding line/network “7 bar system – PE 100” A gas distribution piping system that operates at a pressure higher than the standard service pressure delivered to the customer. In such a system, a service regulator is required to control the pressure delivered to the customer. Main feeding lines are manly constructed from polyethylene pipes (HDPE) with maximum operating pressure (MOP) below 7 bar. 2.2.2 Distributions network “Regulators, PE80 Networks” A gas distribution piping system in which the gas pressure in the mains and service lines is substantially the same as that delivered to the customer’s Meters. In such a system, a service regulator is not required on the individual service lines. Distribution networks are manly constructed from polyethylene pipes (MDPE) with MOP below 100 millibar. 2.2.3 Installations (Steel Pipes) A gas distribution piping system consist of steel pipes which is connected from individual service line to vertical service pipe in a multistory dwelling which may have laterals connected at appropriate floor levels; in addition to service pipe connected to a riser and supplying gas to a meter and gas appliances on one floor of a building. Internal Installation consists of pipe connecting the pressure reducing regulator/district Governor and meter Outlet (MOP 25 millibar) to appliances inside the customer’s premises. 1 Because natural gas is odorless, odorants facilitate leak detection for inhabitants of residential areas. Page 2 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 2.2.4 Conversions Conversions involve increasing the diameter of the nozzle of the burner of an appliance to work with natural gas as a fuel gas rather LPG or others. 3 Legislative and Regulatory Framework 3.1 Applicable Environmental and Social Legislation in Egypt - Law 217/1980 for Natural Gas - Law 4 for Year 1994 for the environmental protection, amended by Law 9/2009 and law 105 for the year 2015.Executive Regulation(ER) No 338 for Year 1995 and the amended regulation No 1741 for Year 2005, amended with ministerial decree No 1095/2011, ministerial decree No 710/2012, ministerial decree No 964/2015, and ministerial decree No 26/2016 - Law 38/1967 for General Cleanliness - Law 93/1962 for Wastewater - Law 117/1983 for Protection of Antiquities - Traffic planning and diversions o Traffic Law 66/1973, amended by Law 121/2008 traffic planning o Law 140/1956 on the utilization and blockage of public roads o Law 84/1968 concerning public roads - Work environment and operational health and safety o Articles 43 – 45 of Law 4/1994, air quality, noise, heat stress, and worker protection o Law 12/2003 on Labor and Workforce Safety o Book V on Occupational Safety and Health (OSH) o Minister of Labor Decree 48/1967. o Minister of Labor Decree 55/1983. o Minister of Industry Decree 91/1985 o Minister of Labor Decree 116/1991. 3.2 World Bank Safeguard Policies Three policies are triggered for the project as a whole: Environmental Assessment (OP/BP 4.01), Physical Cultural Resources (OP/BP 4.11), and Involuntary Resettlement (OP/BP 4.12). However, OP/BP 4.12 will not be applicable to Alexandria Remaining Sectors as no land acquisition or resettlement is anticipated. Particularly, as the network will pass through the main roads/streets and side roads without causing any damage to private assets or lands. In addition to the above mentioned safeguards policies, the Directive and Procedure on Access to Information2 will be followed by the Project 2 https://policies.worldbank.org/sites/ppf3/PPFDocuments/Forms/DispPage.aspx?docid=3694 Page 3 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 4 Analysis of Alternatives 4.1 No Project Alternative This Natural Gas Connections to Households Project is expected to yield many economic and social benefits in terms of providing a more stable energy source, achieving savings in LPG consumption and enhancing safety in utilizing energy. The No-Project alternative is not favored as it simply deprives the Egyptian Public and Government of the social, economic, and environmental advantages. 4.2 Energy Alternatives - Maintain LPG Use: Introduction of piped natural gas to replace LPG will help to remove subsidies and reduce imports. The proposed project would also improve the safety of gas utilization as appliance standards are strictly controlled and only qualified personnel carry out installations and respond to emergencies. In the case of LPG, installations are not carried out by trained personnel resulting in possible unsafe installations and unsafe use of LPG. Energy alternatives do not provide favorable options to the proposed NG networking 4.3 Installation costs The average natural gas connection installation cost is about 5600 EGP and consumers contribute a part of 1700 LE because the connection is heavily subsidized by the Government. This payment can be made either upfront or in installments over a period of time. Installment schemes are available to all community people. The government of Egypt is negotiating with the project’s financing organizations in order to secure additional subsidy to poor and marginalized groups. They also provide facilitation payments strategies through offering various installment schemes. The following are the main types of installments: 138 EGP/Month for 12 months,74 EGP/Month for 24 months, 52 EGP/Month for 36 months, 42 EGP/Month for 48 months, 35 EGP/Month for 60 months, 31 EGP/Month for 72 months and 28 EGP/Month for 84 months 5 Environmental and Social Impacts and Mitigations The environmental and social advantages of switching household fuel from LPG cylinders to natural gas pipelines are diverse. On the residential level, the proposed project will lead to improved safety, reduced physical/social/financial hardships, and secure home fuel supply. On the national level, it promotes the utilization of Egyptian natural resources and reduces the subsidy and import burden. A thorough analysis of environmental and social impacts is important to detail an effective management and monitoring plan which will minimize negative impacts and maximize positives. Page 4 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 The assessment of impacts distinguishes between the construction phase and the operation phase. 5.1 Positive Impacts 5.1.1 During the construction phase Provide direct job opportunities to skilled and semi-skilled laborers • The project is expected to result in the creation of job opportunities, both directly and indirectly. Based on similar projects implemented recently by EGAS and the local distribution company, the daily average number of workers during the peak time will be about 100 workers. The local community could theoretically provide a proportion of this temporary labor force dependent on skills needed and the strategies of the individual contractors in sourcing their workforce. • The total number of new short term job opportunities within the project areas is estimated at 500 temporary jobs. • In order to maximize employment opportunities in the local communities it is anticipated that training will be required for currently unskilled workers. On-the-job training will also supplement opportunities for the local workforce for both temporary construction roles and for long-term operation phase positions, where these are available. Create indirect opportunities As part of the construction stage, a lot of indirect benefits are expected to be sensed in the targeted areas due to the need for more supporting services to the workers and contractors who will be working in the various locations. This could include, but will not be limited to accommodation, food supply, transport, trade, security, manufacturing… etc. . 5.1.2 During the operation phase • As indicated in the Baseline Chapter, women are key players in the current domestic activities related to handling LPG and managing its shortage. Being the party affected most from the shortfalls of the use of LPG, the NG project is expected to be of special and major benefits to women. This includes, but is not limited to, clean and continuous source of fuel that is safe and does not require any physical effort and is very reasonable in terms of consumption cost. Time saving is among the benefits to women. The use of a reliable source of energy will allow women to accomplish the domestic activities in less time and this will potentially open a space for better utilization of the saved time. • Constantly available and reliable fuel for home use. • Reduced expenditure on LPG importation and subsidies, as, 96.4 thousand connections will be installed in the areas. Each household consumes 1.3 LPG cylinder monthly. Accordingly, the total number of LPG cylinders consumed are about 144.6 thousand cylinders per month. The subsidy value is about 70 EGP per each cylinder. Consequently, the total saved monthly subsidy will be about 10.122 million EGP monthly. This will result in total annual savings of 121.464 million EGP. Page 5 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 • Significantly lower leakage and fire risk compared to LPG. • Improved safety due to low pressure (20 mBar) compared to LPG cylinders. • Beneficiaries to benefit from good customer service and emergency response by qualified personnel/technicians. • Eliminate the hardships that special groups like the physically challenged, women, and the elderly had to face in handling LPG. • Limiting possible child labor in LPG cylinder distribution. 5.2 Anticipated Negative Impacts 5.2.1 Impact Assessment Methodology To assess the impacts of the project activities on environmental and social receptors, a semi- quantitative approach based on the Leopold Impact Assessment Methodology with the Buroz Relevant Integrated Criteria was adopted. The table below presents the classification of impact ratings and respective importance of impact values. Importance of Impact Impact rating 0-25 None or irrelevant (no impact) 26-50 Minor severity (minimal impact; restricted to the work site and immediate surroundings) 51-75 Medium severity (larger scale impacts: local or regional; appropriate mitigation measures readily available) 76-300 Major severity (Severe/long-term local/regional/global impacts; for negative impacts mitigation significant) The following tables summarize the impacts and the corresponding mitigation measures within the management plan, in addition to the monitoring plans proposed for implementation. Page 6 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 5.3 Environmental and Social Management Matrix during CONSTRUCTION Table 1: Environmental and Social Management Matrix during CONSTRUCTION Responsibility Receptor Impact Mitigation measures Mitigation Supervision Direct supervision Estimated Cost Excavation during off-peak periods  LDC + Excavation  Traffic Contractor has valid conditional Time limited excavation contractors departme permit + Field supervision permits granted by local unit nt & traffic department Announcements + Signage  LDC indicating location/duration HSE Contractor costs of works prior to  LDC  Local commencement of work Ensure inclusion in contract + LDC management  Excavation Unit Field supervision costs Local traffic Traffic congestion contractors  Traffic and (and associated departme accessibility noise/air emissions) nt Apply Horizontal Directional Drilling under critical intersections whenever Contractor LDC HSE Field supervision possible to avoid heavy traffic delays Field supervision for detouring efficiency Traffic detours and diversion Additional budget not Traffic Traffic Complaints received from traffic required Department Department department Road restructuring and closing Fluidity of traffic flow of lanes Controlled wetting and Contractual clauses + Field compaction of supervision excavation/backfilling surrounding area Increased emissions  Contractor costs Isolation, covering, Contractual clauses + Field Ambient air of dust and gaseous Excavation  LDC transportation in equipped LDC HSE supervision quality pollutants Contractor management vehicles and disposal of stockpiles costs Compliance to legal limits of Measure and document emissions air emissions from all relevant of machinery by regular audits equipment request emission measurements Page 7 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Responsibility Receptor Impact Mitigation measures Mitigation Supervision Direct supervision Estimated Cost  Availability of 24-7 hotline service (129) to all beneficiaries and the public for reporting possible leaks, damages or emergencies LDC LDC HSE Field Supervision  Quick response to gas leaks by evacuation of the affected area  Repair or replacement of failed component Ear muffs, ear plugs, Contractual clauses + Field certified noise PPE for  Ambient workers supervision (audits) Increased noise  Contractor costs noise levels  LDC levels beyond  LDC  Local WB/National  Excavation LDC HSE Field supervision management community Avoid noisy works at night Contractor permissible levels Complaints receipt from local costs  Workers whenever possible administration Coordination with departments LDC HSE Official coordination proceedings of potable water, wastewater, signed by representatives of utility electricity, and telecom authorities authorities to obtain maps/  Examination of site-specific data on underground utilities, reports and records whenever available  Field supervision Damage to If maps/data are unavailable: LDC HSE  Contractual clauses + Field underground  Ground Perform limited trial pits or Supervisor supervision  Contractor utilities resulting in utilities’ boreholes to explore and management water/wastewater Excavation integrity identify underground utility costs leaks, Contractor  Local telecommunication lines using non-intrusive  LDC management community equipment costs and electricity interruptions Preparation and analysis of LDC HSE  Review periodic HSE accidental damage reports reports Repair and rehabilitation of LDC HSE  Contractual clauses + Field damaged components Local supervision Government Unit Local Police Page 8 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Responsibility Receptor Impact Mitigation measures Mitigation Supervision Direct supervision Estimated Cost  Temporary storage in Indicative cost items areas with impervious included in contractor floor bid:  Safe handling using PPE Chemical analysis of and safety precautions hazardous waste  Transfer to LDC depots Trucks from licensed for temporary storage handler Field supervision and review of  Disposal at licensed  LDC Pre-treatment (if certified waste handling, Alexandria hazardous  Excavation transportation, and disposal needed) waste facilities (Nasreya Contractor chain of custody Disposal cost at or UNICO) Nasreya  Hand-over selected oils and lubricants and their Approximate cost of containers to Petrotrade the above (to be for recycling revised upon project  Streets execution): 8,000- (physical 10,000 LE per ton status)  Adequate management of Water Authority Field supervision + review of Hazardous waste asbestos and any possible Water Authority manifests  local + contractor LDC HSE community accumulation hazardous waste and workers  Minimize fueling, Field supervision (health and lubricating and any safety) activity onsite that would entail production of hazardous materials empty containers  Pre-Plan the anticipated  Contractor costs amounts of hazardous  LDC liquid materials (such as  LDC management paint, oils, lubricants, fuel)  Excavation costs to be used in the various Contractor activities in order to minimize leftovers and residuals.  To the extent practical, seek to combine leftovers or residuals of the same liquid material/waste in order to minimize the Page 9 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Responsibility Receptor Impact Mitigation measures Mitigation Supervision Direct supervision Estimated Cost number of containers containing hazardous residuals  Ensure hazardous liquid material/waste containers are always sealed properly and secured from tipping/falling/damage/d irect sunlight during transportation and storage  In case of spillage: o avoid inhalation and sources of ignition o cover and mix with sufficient amounts of sand using PPE o collect contaminated sand in clearly marked secure containers/bags  Add sand to inventory of hazardous waste Page 10 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Responsibility Receptor Impact Mitigation measures Mitigation Supervision Direct supervision Estimated Cost 1. Designate adequate areas on-site for temporary storage of backfill and non-hazardous waste 2. Segregate waste streams to the extent possible to facilitate re-use/recycling, if applicable 3. Reuse non-hazardous  Contractual clauses  Contractor costs  LDC  Local Non-hazardous waste to the extent LDC HSE  Monitoring of waste  LDC community waste accumulation  Excavation management plan possible management Contractor 4. Estimate size of fleet  Field supervision costs required to transport wastes. 5. Transfer waste to El Hammam Landfill west of Alexandria via transfer station to be agreed with local unit  Arrange Restoration and Included in re- re-pavement ( ‫رد الشئ‬  Field supervision pavement budget ‫ )ألصله‬with local unit  LDC in Local Destruction of streets cooperation EGAS  Coordination with LGU as agreed by LDC with community and pavement  Communication with local units or Roads local community on with the LGU needed and Bridges excavation and Directorate restoration schedules. 1. Full compliance to EGAS and LDC HSE requirements, manuals, and actions as per detailed manuals Occupational developed by Egypt Gas LDC HSE  Contractor costs Excavation health and Health and safety 2. Ensure the provision of and EGAS Field supervision  LDC management Contractor safety the appropriate personal SDO costs protective Equipment and other equipment needed to ensure compliance to HSE manuals Page 11 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Responsibility Receptor Impact Mitigation measures Mitigation Supervision Direct supervision Estimated Cost Compliance with the LDC and  Ensure the Environmental EGAS SDO implementation of management plan GRM concerning timely  Supervision on implementation of the During digging Contractors Lack of accessibility construction schedule to Local process performance to businesses due to minimize impact on local communities LDC No cost delay in street business and businesses The sub- rehabilitation  Follow up the contractors procedure of Grievance Redress Mechanism  Ensure transparent information sharing Prepare Citizen engagement LDC and  List of awareness  2250 $ per and stakeholder plan EGAS SDO activities applied awareness raising Threat to Safety of Awareness raising  Lists of participants campaign Local campaigns should be users and houses (due During the  Documentation with  2250 $ for community tailored in cooperation with to limited level of construction photos brochure and Health and the community-based awareness and LDC  Awareness reports leaflets to be safety organizations misconceptions) distributed (material available by EGAS-$ spent) 5.4 Environmental and Social Monitoring Matrix during CONSTRUCTION Table 2: Environmental and Social Monitoring Matrix during CONSTRUCTION Receptor Impact Monitoring indicators Responsibility Frequency of Location of Methods of Estimated of monitoring monitoring monitoring monitoring Cost of monitoring Local traffic Reduction of traffic Comments and LDC HSE Monthly Construction Documentation LDC and flow and notifications from during site in HSE monthly management accessibility accessibility to local Traffic Department construction. reports costs community Complaints log Ambient air Increased air HC, CO% and opacity LDC HSE Once before Vehicles Measurements LDC quality emissions construction + licensing and reporting of management Page 12 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Receptor Impact Monitoring indicators Responsibility Frequency of Location of Methods of Estimated of monitoring monitoring monitoring monitoring Cost of monitoring once every six Department exhaust emissions costs months for of construction each vehicle activities machinery Complaints log Ambient Increased noise Noise intensity, LDC HSE Regularly Construction Measurements of LDC noise levels levels exposure durations and during site site noise levels management noise impacts inspections Complaints log costs and once during the night in every residential area or near sensitive receptors such as hospitals Complaints from LDC HSE Monthly Construction Documentation LDC residents during site in HSE monthly management construction. reports costs Underground Damages to Official coordination LDC HSE Monthly Construction Documentation LDC utilities underground utilities reports with relevant during site in HSE monthly management and infrastructure authorities construction. reports costs Accidents documentation Physical state Waste generation Observation of LDC HSE During Construction Observation and LDC of street accumulated waste piles construction. site documentation management Monthly costs reports Observation of water LDC HSE During Around Observation and LDC accumulations resulting construction. construction documentation management from dewatering (if Monthly site costs encountered) reports Chain-of-custody and LDC HSE Zonal reports Construction Site inspection LDC implementation of site and and document management waste management document inspection costs plans examination Page 13 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Receptor Impact Monitoring indicators Responsibility Frequency of Location of Methods of Estimated of monitoring monitoring monitoring monitoring Cost of monitoring Local Damaging to the  Streets quality after LDC, EGAS Four times per Site and Desk Checklists No cost community streets finishing digging year, each three work and complaints  Number of months log complaints due to street damage Local Threat to Safety of  Number of awareness LDC, EGAS Quarterly Office Reports No cost community users and houses raising implemented monitoring Photos (due to limited level  Number of Lists of of awareness and participants in participants misconceptions) information dissemination Page 14 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 5.5 Environmental and Social Management Matrix during OPERATION Table 3: Environmental and Social Management Matrix during OPERATION Responsibility Means of Receptor Impact Mitigation measures Estimated Cost supervision Mitigation Supervision  Detailed review of the geotechnical and geological history of the project area  Development of a full emergency response plan  Random inspections and awareness campaigns to ensure that NG piping - Map and local and components (both inside the geotechnical household and outside) are not be report review - Ambient air altered, violated, or intruded upon in - Site inspections - LDC quality Network any way without written approval LDC - LDC HSE. - Awareness management - Community integrity from, or implementation of the actions costs health and safety alteration by, the LDC. - Periodical  Availability of 24-7 hotline service trainings and (129) to all beneficiaries and the drills public for reporting possible leaks, damages or emergencies  Quick response to gas leaks by evacuation of the affected area  Repair or replacement of failed component - Ambient air Repairs and - As with construction phase activities  LDC - LDC HSE - As relevant from - LDC quality maintenance  Excavation construction management - Community (network and Contractor phase costs health and safety households) - Petro Trade should collect the installment immediately after the Petro trade Banks loans log Financial burden Economically installation of NG (Company Complaints raised on economically disadvantaged - The installments should be collected responsible for by poor people due disadvantaged EGAS No cost Community on monthly basis in order not to add collecting the to the frequency of due to the members burden to the poor, as it will be easier consumption fees collecting the installments for them to pay on monthly basis and the installments installments - The installment should not be high Informal Loss of revenue - LPG distributors should be informed Butagasco EGAS Information No cost Page 15 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Responsibility Means of Receptor Impact Mitigation measures Estimated Cost supervision Mitigation Supervision LPG distributors for LPG about the NG potential areas in order sharing activities distributors to enable them to find alternative areas with the LPG - They should be informed about the vendors GRM in order to enable them to voice Grievances any hardship received from them - Information should be provided to people in order to be fully aware about safety procedures Community Possibility of LDC Complaints raised - The hotline should be operating LDC No cost health and safety Gas leakage due to Gas leakage appropriately - People should be informed of the Emergency Numbers Page 16 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 5.6 Environmental and Social Monitoring Matrix during OPERATION Table 4:Environmental and Social Monitoring Matrix during OPERATION Impact Monitoring indicators Responsibility Monitoring Location of Methods of Monitoring of monitoring Frequency monitoring monitoring Estimated Cost Network - Earthquakes or geotechnical settlements LDC HSE Bi-annual Along the - Inspection, LDC integrity - Emergency response time and corrective inspections network and leakage detection, management actions during emergency drills and annual inside and running the drills costs - Reports of alteration or tampering with emergency outside ANY gas components response drills households Financial burden - Number of economically disadvantaged LDC and EGAS Quarterly Desk work - Complaints log No cost on economically people who complained - Bank reports disadvantaged - Number of those who can't pay the - Petro trade due to the installment reports installments Impact on the - Grievance received from the informal EGAS, LDC Quarterly Desk work - Complaints log No cost informal LPG distributors LPG distributors - Information shared with them Possibility of Gas - Complaints raised by the community LDC, EGAS Four times per Site and Desk work Complaints log No cost leakage people year, each three LDC - Number of leakage accidents months reported/raised Page 17 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 6 Stakeholder Engagement and Public Consultation The public consultation chapter aims to highlight the key consultation and community engagement activities that took place as part of the preparation of the ESIAs and their outcomes. Following are the main groups consulted during the SSESIA and the engagement tools used. Table 5: Summary of Consultation Activities in Remaining Sectors - Alexandria Participants Number Methods Date During the site specific study Male Female Government officials 1 4 In-depth September Governmental and NGOs - 1 In-depth and 73 127 Structured October Community people 2015 questionnaire Public hearing for the ESIA of the 39 26 8th of governorate level. Potential February Public beneficiaries, government officials, 2016 consultation NGO representatives, (30 people have attended from Alexandria city) Total 113 158 6.1 Main results of consultation during the data collection phase The majority of sample surveyed expressed very high demand for the project. They also indicated their willingness to be connected to the NG regardless of the amount of money they can afford to pay. This high level of enthusiasm from the local communities towards the project is attributed to the high level of awareness of natural gas benefits. Table 6: Sample of the main issues raised during the data collection and scoping phase in remaining sectors - Alexandria Subject Questions and comments Responses Traffic Will the project be implemented This will be coordinated with the congestion during summer time? This might local unit and the traffic authority. result in severe traffic problem Street Which entity is responsible for The NG companies allocate budget rehabilitation restoration of street conditions to the local units in order to after drilling? implement restoration activities before proceeding with the projects. The gas companies are now only responsible to backfill the drilled areas. Legacy of NG The project has been implemented The NG companies have their own project in the areas. It is well known to the standards, particularly, the ones community. The workers are related to workers decent and their attitude is excellent. Safety measures Safety of previously installed There is a unit that is fully dedicated and monitoring external pipes? Follow up and to follow up and maintain pipes on a maintenance? daily basis and make sure to use Page 18 Executive Summary – Site specific ESIA - NG Connections 1.5 Million HHs - Alex Governorate/Remaining sectors – September 2016 Subject Questions and comments Responses protective paint and replace pipes when necessary. External pipes are made out of resilient materials to resist external conditions. Information Awareness about external pipes There are stickers posted on all sharing should be disclosed to local meters for awareness and face to face community to avoid accidents. awareness is raised during installations and follow-up visits. The study should include part on the customer service and For the customer service phase, there information on emergency is emergency for which we have a numbers. unified hot number to report. 129. On the 8th of February 2016 a public consultation event was conducted in Alexandria City to which all areas of relevance to the project were invited. The head of the municipalities and districts, Governmental entities in Alexandria governorate, NGOs, University of Alex, and some community people from the project areas attended the consultation event. Comprehensive documentation and presentation for the results of the public consultation conducted in Alex. City on the 8th of February is presented in El Amerya District SSESIA. 6.2 Summary of Consultation Outcomes Site specific consultation activities, as mentioned in details above, included a wide range of concerned stakeholders. This included but was not limited to, persons/households affected by the project activities, civil society organizations representing the interest of the community, or regulatory and governmental bodies who will play a role in facilitating or regulating the implementation of site-specific project activities. Various consultation activities reflected that there are certain concerns about street rehabilitation and safety measures. Follow up and monitoring of pipelines remained as one of the concerns raised by community people. The governmental entities were much in favor to the project as it will solve for them the crisis of LPG cylinder. The community expressed their eagerness to install the NG to their houses. While WB safeguards and regulations state that a minimum of two large-scale, well- publicized public consultation sessions are a must for projects classified as category ‘A’ projects like the one at hand3, additional consultation activities (for example through focus group discussions, in-depth meetings, and interviews) were implemented to reach the most vulnerable and difficult to reach community members. Additionally, in order to obtain larger scale and more quantifiable information, the consultant conducted surveys in the different sites. 3 Clause 14 of OP 4.01 states that: “For Category A projects, the borrower consults these groups at least twice: (a) shortly after environmental screening and before the terms of reference for the EA are finalized; and (b) once a draft EA report is prepared. In addition, the borrower consults with such groups throughout project implementation as necessary to address EA-related issues that affect them.” Page 19