CONTENTS APPENDIX 1.1 Detailed Scope of ESMF and Generic Terms of Reference for the Environmental and Social Impact Assessment (ESIA) and Formulation of ESMP APPENDIX 2.1 Detailed Key Elements of Sub-Projects under WBEDGMP APPENDIX 3.1 Environmental Regulations & Policies Applicable to WBEDGMP APPENDIX 3.2 Social Regulations & Policies Applicable to WBEDGMP APPENDIX 5.1 Detailed Description of Environmental & Social Baseline APPENDIX 6.1 Component Wise Generic Environmental & Social Management Plan (ESMP) - Part A: ESMP for Implementation of HVDS Part B: ESMP for Setting-up of GIS Part C: ESMP for Development of UG Cabling Network APPENDIX 6.2 Disaster Management/Emergency Restoration Plan APPENDIX 7.1 Procedure for Undertaking Alternate Analysis APPENDIX 7.2 Generic Terms of Reference for Biodiversity Assessment Study APPENDIX 7.3 Checklist for Supervision of Implementation of ESMP APPENDIX 7.4 Detail of WBSEDCL-PIU Setup for WBEDGMP APPENDIX 8.1 Grievance Redressal Procedure of WBSEDCL APPENDIX 8.2 Detail of Public Consultation Meeting at Selected District & Towns for Formulation of ESMF APPENDIX 1.1 Detailed Scope of ESMF and Generic Terms of Reference for ESIA-ESMP Studies APPENDIX 2.1 Detail of World Bank Funded WBEDGMP Sub-Projects Name of the Districts Unit Rate 1 2 3 (Rs) Description of Items Unit Alipurduar Coochbehar Jalpaiguri (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New 63 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 232419.5732 91 21150181.16 91 21150181.16 88 20452922.44 New 63 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 258218.2707 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 108646.1518 122 13254830.52 122 13254830.52 152 16514215.07 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 134479.1873 New 25 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 175834.6792 495 87038166.20 495 87038166.20 618 108665831.75 New 25 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 201355.1327 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 107859.0918 30 3235772.75 30 3235772.75 30 3235772.75 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 133456.0093 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 111855.8698 40 4474234.79 40 4474234.79 40 4474234.79 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 137896.8803 Erection of new 25 KVA DTR on existing St No 97595.0624 195 19031037.17 195 19031037.17 238 23227624.85 Erection of new 63 KVA DTR on existing St No 154179.9564 49 7554817.86 49 7554817.86 60 9250797.38 New 11 kV, 3-Ph Overhead Line on 9.0 mtr. PCC Pole by 3c x 50 sq.mm. ABC Km 1069888.17 38.9 41618649.82 38.9 41618649.82 46.4 49642811.10 New 11 kV, 3-Ph Overhead Line on 11 mtr. ST Pole by 3c x 50 sq.mm. ABC Km 1352530.679 Name of the Districts Unit Rate 1 2 3 (Rs) Description of Items Unit Alipurduar Coochbehar Jalpaiguri (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New 11 kV, Overhead Circuit Line on 9 mtr. PCC Pole by ACSR Rabbit Conductor Km 533256.042 155.6 82974640.14 155.6 82974640.14 185.6 98972321.40 New 11 kV, Overhead Circuit Line on 11 mtr. ST Pole by ACSR Rabbit Conductor Km 692397.1526 New LT 3-Ph Overhead Line on 8.0 mtr. PCC Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 599243.4828 46.68 27972685.78 46.68 27972685.78 55.68 33365877.12 New LT 3-Ph Overhead Line on 9 mtr. ST Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 843213.7692 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 8.0 mtr. PCC Pole Km 500229.966 766.5 383426268.94 766.5 383426268.94 919.5 459961453.74 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 9 mtr. ST Pole Km 637473.3588 3 Ph 4W CT operated fully static AMR compatible Tri Vector Energy meter No 20599.5314 830 17097611.06 830 17097611.06 1004 20681929.53 Re-servicing with 2cx4 sqmm PVC Cable No 1352.08943 15330 20727530.96 15330 20727530.96 18390 24864924.62 Re-servicing with 4cx16 sqmm PVC Cable No 4133.522121 100 413352.21 100 413352.21 100 413352.21 Re-servicing with 4cx25 sqmm PVC Cable No 3879.989109 75 290999.18 75 290999.18 75 290999.18 Dismantle of 100 KVA DTR & returned to Store No 1757.02 222 390058.44 222 390058.44 260 456825.20 UG cable laying work KM 1505824.597 5 7529122.99 5 7529122.99 5 7529122.99 Dismantle & Re-fixing of 1P S/C No 177 53655 9496935.00 53655 9496935.00 64365 11392605.00 Dismantle & Re-fixing of 3P S/C No 227.74 766.5 174562.71 766.5 174562.71 919.5 209406.93 Dismantle of Existing line with allied structure(Single Conductor) KM 1299.18 3066 3983285.88 3066 3983285.88 3678 4778384.04 Total Amount (Rs) 751834743.57 751834743.57 898381412.09 Name of the District Unit Rate 4 5 6 (Rs) Description of Items Unit Darjeeling Raiganj Dakshin Dinajpur (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New 63 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 232419.5732 30 6972587.20 60 13945174.39 60 13945174.39 New 63 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 258218.2707 61 15751314.52 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 108646.1518 41 4454492.22 152 16514215.07 152 16514215.07 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 134479.1873 81 10892814.17 New 25 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 175834.6792 165 29012722.07 572 100577436.50 572 100577436.50 New 25 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 201355.1327 330 66447193.80 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 107859.0918 10 1078590.92 30 3235772.75 30 3235772.75 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 133456.0093 20 2669120.19 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 111855.8698 13 1454126.31 40 4474234.79 40 4474234.79 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 137896.8803 27 3723215.77 Erection of new 25 KVA DTR on existing St No 97595.0624 195 19031037.17 216 21080533.48 216 21080533.48 Erection of new 63 KVA DTR on existing St No 154179.9564 49 7554817.86 54 8325717.65 54 8325717.65 New 11 kV, 3-Ph Overhead Line on 9.0 mtr. PCC Pole by 3c x 50 sq.mm. ABC Km 1069888.17 12.95 13855051.80 42.7 45684224.87 42.7 45684224.87 Name of the District Unit Rate 4 5 6 (Rs) Description of Items Unit Darjeeling Raiganj Dakshin Dinajpur (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New 11 kV, 3-Ph Overhead Line on 11 mtr. ST Pole by 3c x 50 sq.mm. ABC Km 1352530.679 25.95 35098171.13 New 11 kV, Overhead Circuit Line on 9 mtr. PCC Pole by ACSR Rabbit Conductor Km 533256.042 51.8 27622662.98 170.8 91080131.97 170.8 91080131.97 New 11 kV, Overhead Circuit Line on 11 mtr. ST Pole by ACSR Rabbit Conductor Km 692397.1526 103.8 71870824.44 New LT 3-Ph Overhead Line on 8.0 mtr. PCC Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 599243.4828 15.54 9312243.72 51.24 30705236.06 51.24 30705236.06 New LT 3-Ph Overhead Line on 9 mtr. ST Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 843213.7692 31.14 26257676.77 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 8.0 mtr. PCC Pole Km 500229.966 267.45 133786504.41 843 421693861.34 843 421693861.34 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 9 mtr. ST Pole Km 637473.3588 499.05 318131079.71 3 Ph 4W CT operated fully static AMR compatible Tri Vector Energy meter No 20599.5314 830 17097611.06 902 18580777.32 902 18580777.32 Re-servicing with 2cx4 sqmm PVC Cable No 1352.08943 15330 20727530.96 16860 22796227.79 16860 22796227.79 Re-servicing with 4cx16 sqmm PVC Cable No 4133.522121 100 413352.21 100 413352.21 100 413352.21 Re-servicing with 4cx25 sqmm PVC Cable No 3879.989109 75 290999.18 75 290999.18 75 290999.18 Dismantle of 100 KVA DTR & returned to Store No 1757.02 222 390058.44 226 397086.52 226 397086.52 UG cable laying work KM 1505824.597 5 7529122.99 5 7529122.99 5 7529122.99 Dismantle & Re-fixing of 1P S/C No 177 53655 9496935.00 59010 10444770.00 59010 10444770.00 Dismantle & Re-fixing of 3P S/C No 227.74 766.5 174562.71 843 191984.82 843 191984.82 Name of the District Unit Rate 4 5 6 (Rs) Description of Items Unit Darjeeling Raiganj Dakshin Dinajpur (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) Dismantle of Existing line with allied structure(Single Conductor) KM 1299.18 3066 3983285.88 3372 4380834.96 3372 4380834.96 Total Amount (Rs) 865079705.59 822341694.67 822341694.67 Name of the District Unit Rate 7 8 9 (Rs) Description of Items Unit Malda Nadia Howrah (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New 63 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 232419.5732 88 20452922.44 60 13945174.39 60 13945174.39 New 63 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 258218.2707 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 108646.1518 152 16514215.07 152 16514215.07 152 16514215.07 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 134479.1873 New 25 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 175834.6792 618 108665831.75 572 100577436.50 572 100577436.50 New 25 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 201355.1327 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 107859.0918 30 3235772.75 30 3235772.75 30 3235772.75 Name of the District Unit Rate 7 8 9 (Rs) Description of Items Unit Malda Nadia Howrah (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) Dismantling & re-erection of 25 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 133456.0093 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 111855.8698 40 4474234.79 40 4474234.79 40 4474234.79 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 137896.8803 Erection of new 25 KVA DTR on existing St No 97595.0624 238 23227624.85 216 21080533.48 216 21080533.48 Erection of new 63 KVA DTR on existing St No 154179.9564 60 9250797.38 54 8325717.65 54 8325717.65 New 11 kV, 3-Ph Overhead Line on 9.0 mtr. PCC Pole by 3c x 50 sq.mm. ABC Km 1069888.17 46.4 49642811.10 42.7 45684224.87 42.7 45684224.87 New 11 kV, 3-Ph Overhead Line on 11 mtr. ST Pole by 3c x 50 sq.mm. ABC Km 1352530.679 New 11 kV, Overhead Circuit Line on 9 mtr. PCC Pole by ACSR Rabbit Conductor Km 533256.042 185.6 98972321.40 170.8 91080131.97 170.8 91080131.97 New 11 kV, Overhead Circuit Line on 11 mtr. ST Pole by ACSR Rabbit Conductor Km 692397.1526 New LT 3-Ph Overhead Line on 8.0 mtr. PCC Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 599243.4828 55.68 33365877.12 51.24 30705236.06 51.24 30705236.06 New LT 3-Ph Overhead Line on 9 mtr. ST Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 843213.7692 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 8.0 mtr. PCC Pole Km 500229.966 919.5 459961453.74 843 421693861.34 843 421693861.34 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 9 mtr. ST Pole Km 637473.3588 Name of the District Unit Rate 7 8 9 (Rs) Description of Items Unit Malda Nadia Howrah (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) 3 Ph 4W CT operated fully static AMR compatible Tri Vector Energy meter No 20599.5314 1004 20681929.53 902 18580777.32 902 18580777.32 Re-servicing with 2cx4 sqmm PVC Cable No 1352.08943 18390 24864924.62 16860 22796227.79 16860 22796227.79 Re-servicing with 4cx16 sqmm PVC Cable No 4133.522121 100 413352.21 100 413352.21 100 413352.21 Re-servicing with 4cx25 sqmm PVC Cable No 3879.989109 75 290999.18 75 290999.18 75 290999.18 Dismantle of 100 KVA DTR & returned to Store No 1757.02 260 456825.20 226 397086.52 226 397086.52 UG cable laying work KM 1505824.597 5 7529122.99 5 7529122.99 5 7529122.99 Dismantle & Re-fixing of 1P S/C No 177 64365 11392605.00 59010 10444770.00 59010 10444770.00 Dismantle & Re-fixing of 3P S/C No 227.74 919.5 209406.93 843 191984.82 843 191984.82 Dismantle of Existing line with allied structure(Single Conductor) KM 1299.18 3678 4778384.04 3372 4380834.96 3372 4380834.96 Total Amount (Rs) 898381412.09 822341694.67 822341694.67 Name of the District Unit Rate 10 11 12 (Rs) Description of Items Unit Purba Midnapore Bankura Purulia (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New 63 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 232419.5732 88 20452922.44 91 21150181.16 91 21150181.16 New 63 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 258218.2707 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 108646.1518 152 16514215.07 122 13254830.52 122 13254830.52 Name of the District Unit Rate 10 11 12 (Rs) Description of Items Unit Purba Midnapore Bankura Purulia (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) Dismantling & re-erection of 63 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 134479.1873 New 25 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 175834.6792 618 108665831.75 495 87038166.20 495 87038166.20 New 25 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 201355.1327 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 107859.0918 30 3235772.75 30 3235772.75 30 3235772.75 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 133456.0093 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 111855.8698 40 4474234.79 40 4474234.79 40 4474234.79 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 137896.8803 Erection of new 25 KVA DTR on existing St No 97595.0624 238 23227624.85 195 19031037.17 195 19031037.17 Erection of new 63 KVA DTR on existing St No 154179.9564 60 9250797.38 49 7554817.86 49 7554817.86 New 11 kV, 3-Ph Overhead Line on 9.0 mtr. PCC Pole by 3c x 50 sq.mm. ABC Km 1069888.17 46.4 49642811.10 38.9 41618649.82 38.9 41618649.82 New 11 kV, 3-Ph Overhead Line on 11 mtr. ST Pole by 3c x 50 sq.mm. ABC Km 1352530.679 New 11 kV, Overhead Circuit Line on 9 mtr. PCC Pole by ACSR Rabbit Conductor Km 533256.042 185.6 98972321.40 155.6 82974640.14 155.6 82974640.14 New 11 kV, Overhead Circuit Line on 11 mtr. ST Pole by ACSR Rabbit Conductor Km 692397.1526 New LT 3-Ph Overhead Line on 8.0 mtr. PCC Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 599243.4828 55.68 33365877.12 46.68 27972685.78 46.68 27972685.78 Name of the District Unit Rate 10 11 12 (Rs) Description of Items Unit Purba Midnapore Bankura Purulia (Including GST) Total Total Total Quantity Amount(Rs) Quantity Amount(Rs) Quantity Amount(Rs) New LT 3-Ph Overhead Line on 9 mtr. ST Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 843213.7692 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 8.0 mtr. PCC Pole Km 500229.966 919.5 459961453.74 766.5 383426268.94 766.5 383426268.94 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 9 mtr. ST Pole Km 637473.3588 3 Ph 4W CT operated fully static AMR compatible Tri Vector Energy meter No 20599.5314 1004 20681929.53 830 17097611.06 830 17097611.06 Re-servicing with 2cx4 sqmm PVC Cable No 1352.08943 18390 24864924.62 15330 20727530.96 15330 20727530.96 Re-servicing with 4cx16 sqmm PVC Cable No 4133.522121 100 413352.21 100 413352.21 100 413352.21 Re-servicing with 4cx25 sqmm PVC Cable No 3879.989109 75 290999.18 75 290999.18 75 290999.18 Dismantle of 100 KVA DTR & returned to Store No 1757.02 260 456825.20 222 390058.44 222 390058.44 UG cable laying work KM 1505824.597 5 7529122.99 5 7529122.99 5 7529122.99 Dismantle & Re-fixing of 1P S/C No 177 64365 11392605.00 53655 9496935.00 53655 9496935.00 Dismantle & Re-fixing of 3P S/C No 227.74 919.5 209406.93 766.5 174562.71 766.5 174562.71 Dismantle of Existing line with allied structure(Single Conductor) KM 1299.18 3678 4778384.04 3066 3983285.88 3066 3983285.88 Total Amount (Rs) 898381412.09 751834743.57 751834743.57 Name of the District Total of All District Unit Rate 13 1-13 (Rs) Description of Items Unit Murshidabad (Including Total GST) Total Total Amount (Rs) (Including GST) Quantity Quantity Amount(Rs) New 63 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 232419.5732 88 20452922.44 986 229165699.18 New 63 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 258218.2707 15751314.52 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 108646.1518 152 16514215.07 1745 189587534.89 Dismantling & re-erection of 63 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 134479.1873 10892814.17 New 25 kVA, 11/0.433 kV Distribution Transformer on 9 mtr. Long PCC Pole No 175834.6792 618 108665831.75 6905 1214138459.88 New 25 kVA, 11/0.433 kV Distribution Transformer on 11 mtr. Long ST Pole No 201355.1327 66447193.80 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 107859.0918 30 3235772.75 370 39907863.97 Dismantling & re-erection of 25 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 133456.0093 2669120.19 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 9 mtr. Long PCC Pole No 111855.8698 40 4474234.79 493 55144943.81 Dismantling & re-erection of 100 kVA DTR on newly install S/st by 11 mtr. Long ST Pole No 137896.8803 3723215.77 Erection of new 25 KVA DTR on existing St No 97595.0624 238 23227624.85 2791 272387819.16 Erection of new 63 KVA DTR on existing St No 154179.9564 60 9250797.38 701 108080149.44 New 11 kV, 3-Ph Overhead Line on 9.0 mtr. PCC Pole by 3c x 50 sq.mm. ABC Km 1069888.17 46.4 49642811.10 524.95 561637794.95 New 11 kV, 3-Ph Overhead Line on 11 mtr. ST Pole by 3c x 50 sq.mm. ABC Km 1352530.679 35098171.13 Name of the District Total of All District Unit Rate 13 1-13 (Rs) Description of Items Unit Murshidabad (Including Total GST) Total Total Amount (Rs) (Including GST) Quantity Quantity Amount(Rs) New 11 kV, Overhead Circuit Line on 9 mtr. PCC Pole by ACSR Rabbit Conductor Km 533256.042 185.6 98972321.40 2099.8 1119731036.99 New 11 kV, Overhead Circuit Line on 11 mtr. ST Pole by ACSR Rabbit Conductor Km 692397.1526 71870824.44 New LT 3-Ph Overhead Line on 8.0 mtr. PCC Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 599243.4828 55.68 33365877.12 629.94 377487439.56 New LT 3-Ph Overhead Line on 9 mtr. ST Pole by (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Km 843213.7692 26257676.77 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 8.0 mtr. PCC Pole Km 500229.966 919.5 459961453.74 10383.45 5194112840.46 Phase conversion by LT 3-Ph (3c x 50 + 1c x 16 + 1c x 35) sq.mm. ABC Overhead Line on 9 mtr. ST Pole Km 637473.3588 318131079.71 3 Ph 4W CT operated fully static AMR compatible Tri Vector Energy meter No 20599.5314 1004 20681929.53 11383 242538882.70 Re-servicing with 2cx4 sqmm PVC Cable No 1352.08943 18390 24864924.62 217650 294282264.44 Re-servicing with 4cx16 sqmm PVC Cable No 4133.522121 100 413352.21 1300 5373578.76 Re-servicing with 4cx25 sqmm PVC Cable No 3879.989109 75 290999.18 975 3782989.38 Dismantle of 100 KVA DTR & returned to Store No 1757.02 260 456825.20 3054 5365939.08 UG cable laying work KM 1505824.597 5 7529122.99 65 97878598.82 Dismantle & Re-fixing of 1P S/C No 177 64365 11392605.00 761775 134834175.00 Dismantle & Re-fixing of 3P S/C No 227.74 919.5 209406.93 10882.5 2478380.55 Dismantle of Existing line with allied structure(Single Conductor) KM 1299.18 3678 4778384.04 43530 56553305.40 Total Amount (Rs) 898381412.09 10755311106.90 APPENDIX 3.1 Policies & Regulations Applicable to WBEDGMP- ENVIRONMENTAL APPENDIX 3.2 Policies & Regulations Applicable to WBEDGMP- SOCIAL ANNEXURE 4 SALIENT FEATURES OF THE RIGHT TO FAIR COMPENSATION AND TRANSPARENCY IN LAND ACQUISITION, RESETTLEMENT AND REHABILITATION ACT, 2013 (RFCTLARRA, 2013) Scope of the LARRA, 2013: Both LA and R&R Provisions will apply when: 1. Government acquires land for its own use, hold and control 2. Government acquires land with the ultimate purpose to transfer it for the use of private companies for stated public purpose 3. Government acquires land for Public Private Partnership Projects Note I: Public purpose for 2. & 3. above, once stated, cannot be changed Note II:  Land Acquisition under 2. can take place provided that the consent of 80% of the affected families is obtained.  Land Acquisition under 3. can take place provided consent of 70 % of affected families is obtained. Only R&R provisions will apply when:  Private companies purchase land for a project, and the same exceeds the area thresholds set by the State Governments for such purchase Salient Features of LA, R & R, 2013 Definition of Public Purpose 1. Land for strategic purposes relating to armed forces, national security or defense, police, safety of the people; 2. Land for infrastructure:(i)items listed in circular of Government of India, Department of Economic Affairs (Infrastructure Section) number 13/6/2009-INF dated the 27th March, 2012 excluding private hospitals, private educational institutions and private hotels (ii)projects involving agro-processing, supply of inputs to agriculture, warehousing, cold storage facilities, marketing infrastructure for agriculture and allied activities such dairy, fisheries, and meat processing as set up or owned by the appropriate(iii)project for industrial corridors or mining activities, national investment and manufacturing zones as designated in the national manufacturing Policy;(iv)project for water harvesting and water conservation structures, sanitation;(v)project for Government administered and government aided educational and research schemes or institutions;(vi)project for sports, health care, tourism, transportation, space programme, (vii) Any infrastructure facility as may be notified in this regard by the Central Government and after tabling of such notification in Parliament; 3. Land for the project affected people 4. Land for planned development or improvement of village or urban sites or for residential purpose to weaker sections; 5. Land for persons residing in areas affected by natural calamities or displaced Urgency Clause: The Urgency Clause can only be invoked in the following cases: 1. National defense and security purposes 2. Resettlement & Rehabilitation needs in the event of natural calamities such as floods or earthquakes In case there is doubled is placement of any individual they will receive an additional compensation of up to 75% of the compensation already provided for under the new law. Definition of ‘Affected Families’  Land Owners: 1. Family or company whose land/other immovable properties have been acquired; 2. Those who are assigned land by the Governments under various schemes; 3. Right holders under the Forest Rights Act, 2006  Livelihood Losers: 1. Over the last three years, a family whose livelihood is primarily dependent on the land being acquired, including agriculture labourers, tenants or sharecroppers 2. Over the last three years, families which are dependent on forests or waterbodies for their livelihoods when these are acquired; including forest gatherers, hunters, fisher folk and boatmen 3. Over the last three years, any family whose livelihood is dependent primarily on the land being acquired in the urban areas or any family who is residing on the land being acquired in the urban areas Safeguarding Food Security 1. Multi-crop irrigated land will not be acquired except as a demonstrably last resort measure, which in no case should lead to acquisition of more than such limits as have been set by the State Government under this law. 2. Wherever multi-crop irrigated land is acquired an equivalent area of cultivable wasteland shall be developed for agricultural purposes (or an amount equivalent to the value of the land acquired shall be deposited with the appropriate Government for investment in agriculture for enhancing food-security). 3. States are also required to set a limit on the area of agricultural land that can be acquired in any given district. 1. and 2. above shall not apply in the case of linear projects (such as railways, highways, major district roads, power lines, and irrigation canals) Minimum Compensation for Land Acquisition A Comprehensive Compensation Package (First Schedule) 1. Market value of the land: a) the minimum land value, if any, specified in the Indian Stamp Act, 1899 for the registration of sale deeds in the area, where the land is situated; or b) the average of the sale price for similar type of land situated in the immediate areas adjoining the land being acquired, ascertained from fifty per cent of the sale deeds registered during the preceding three years, where higher price has been paid; or whichever is higher: provided that the market value so calculated for rural areas shall be multiplied by a multiplier factor of up to ‘two’. 2. Value of the assets attached to land: Building/Trees/Wells/Crop etc as valued by relevant govt. authority; Total compensation = 1+2. , 3. Solatium: 100% of total compensation 4. Where land is acquired for urbanisation, 20% of the developed land will be reserved and offered to land owning project affected families, in proportion to their land acquired and at a price equal to cost of acquisition and the cost of development. In case the project affected family wishes to avail of this offer, an equivalent amount will be deducted from the land acquisition compensation package payable to it . 5. The Company for whom land is being acquired may offer shares limited to 25% of the Compensation amount. In case the project affected family wishes to avail of this offer, an equivalent amount will be deducted from the land acquisition compensation package payable to it. Minimum Compensation for Land Illustrative Sliding Scale: The multiplier factor will gradually rise from 1 to 2 as we move away from Urban locations into Rural areas The Precise slabs will be left to respective St. Govts. Illustrative Sliding Scale (Precise Scale to be determined by each State Government) Radial Distance from Multiplier Factor Urban area (in Km) 0 -10 1.00 10-20 1.20 20-30 1.40 30-40 1.80 40-50 2.00 MINIMUM R&R ENTITLEMENTS A Comprehensive R&R Package (Second Schedule) 1. Subsistence allowance at Rs. 3000 per month per family for 12 months; 2. The affected families shall be entitled to: (a) Where jobs are created through the project, mandatory employment for one member per affected family or (b) Rupees 5 lakhs per family; or (c) Rupees 2000 per month per family as annuity for 20 years, with appropriate index for inflation; The option of availing (a) or (b) or (c) shall be that of the affected family 3. If a house is lost in rural areas, a constructed house shall be provided as per the Indira Awas Yojana specifications. If a house is lost in urban areas, a constructed house shall be provided, which will be not less than 50sqmts in plinth area. In either case the equivalent cost of the house may also be provided in lieu of the house as per the preference of the project affected family; 4. One acre of land to each family in the command area, if land is acquired for an irrigation project if possible BUT the same shall be in lieu of Compensation; 5. Rs 50,000 for transportation; 6. A one-time „Resettlement Allowance‟ of Rs 50,000; Special Provisions for SCs/STs In addition to the R&R package, SC/ST families will be entitled to the following additional benefits: 1. Land to be given to each family in every project even in the case of irrigation projects; 2. One time financial assistance of Rs. 50,000 per family; 3. Families settled outside the district shall be entitled to an additional 25% R&R benefits; 4. Payment of one third of the compensation amount at very outset; 5. Preference in relocation and resettlement in area in same compact block; 6. Free land for community and social gatherings; 7. In case of displacement, a Development Plan is to be prepared 8. Continuation of reservation and other Schedule V and Schedule VI area benefits from displaced area to resettlement area. Enhanced role for Panchayati Raj Insitutions especially Gram sabhas SIA in consultation with PRIs: The Social Impact Assessment (SIA) has to be carried out in consultation with the representatives of the Panchayati Raj Institutions (PRI) SIA Reports To Be Shared: Reports prepared under the Social Impact Assessment are to be shared with these individuals in their local language along with a summary. Representation in Expert Group: The Expert Group has to have two members belonging to the Panchayati Raj Institutions. This is a powerful body that has the power to reject a project. Hearings in All Gram Sabhas: In case where an affected area involves more than one Gram Panchayat or Municipality, public hearings shall be conducted in every Gram Sabha where more than twenty five per cent of land belonging to that Gram Sabha is being acquired. Consent of Gram Sabha : The Consent of Gram Sabha is mandatory for acquisitions in Scheduled Areas under the Fifth Schedule referred to in the Constitution Representation of Panchayat Chairpersons on R&R Committee at Project Level: The Rehabilitation and Resettlement Committee at Project Level has to have the Chairpersons of the Panchayats located in the affected area or their nominees as representatives. Panchayat Ghars have to be provided as per the list of Infrastructural amenities given in the Third Schedule. Special Provisions for Farmers: Acquisition only if necessary: The Collector has to make sure that no other unutilised lands are available before he moves to acquire farm land. Enhanced Compensation: All farmers in rural areas will get up to 4 times the highest sales prices in a given area. Strict Restrictions on Multi-Crop Acquisition: The acquisition of agricultural land and multi-crop land has to be carried out as a last resort. Consent: shall be prior- consent required from 70 per cent of land losers and those working on government assigned lands only in the case of Public-Private Partnership projects and 80 per cent in the case of private companies. This consent also includes consent to the amount of compensation that shall be paid. Return of Unutilized land: Land not used can now be returned to the original owners if the State so decides. Share in Sale of Acquired Land Increased: The share that has to be distributed amongst farmers in the increased land value (when the acquired land is sold off to another party) has been set at 40%.Income Tax Exemption: All amounts accruing under this act have been exempted from Income tax and from Stamp duty. Special Safeguards for Farmers: Damage to crops to be included in price: The final award has to include damage to any standing crops which might have been harmed due to the process of acquisition (including the preliminary inspection). Share in Developed Land: In case their land is acquired for urbanization purposes twenty per cent of the developed land will be reserved and offered to these farmers in proportion to the area of their land acquired and at a price equal to the cost of acquisition and the cost of development. Fishing Rights: In the case of irrigation or hydel projects, affected families may be allowed fishing rights in the reservoirs, in such manner as may be prescribed by the appropriate Government. Reduced Role for Collector There has been a significant reduction of the powers that the Collector enjoyed under the 1894 Act: Under the 1894 Act, the Collector had complete authority to decide what activity constituted 'public purpose'. Under the new law he has been completely stripped of this function. Public purpose must fall strictly within the parameters prescribed under this law. The Collector cannot add or subtract to the list given. Under the 1894 Act, the Collector could decide what quantum of compensation could be paid to those displaced. Under the new law, there is a formula that does not require the Collector to exercise any discretion. All he has to do is make sure that the rate is calculated as directed. Under the 1894 Act; the Collector could decide when to take possession. He could dispossess any family by giving a moment’s notice. Now possession can only be taken once all the requirements under the law relating to the payment of compensation, rehabilitation and resettlement have been discharged. Under the 1894 Act, the Collector had sweeping powers to invoke the urgency clause. What constituted an urgent situation was entirely af unction of the Collector's interpretation. This loop hole has been plugged conclusively by limiting urgency to only two cases-natural disasters and national defence. The Collector can no longer acquire land citing 'urgent' reasons. Benefits for Tenants and Sharecroppers: The Law also covers all Tenants who may not own any land but are engaged in any form of tenancy or holding a usufructury right and; Share-croppers Artisans who have been working in the affected area for three years prior to the acquisition and whose primary source of livelihood stands affected by the acquisition of land . They will receive not just the Rehabilitation and Resettlement Benefits but also a share in the compensation to be provided. Infrastructural Amenities under R&R (Third Schedule) 25 infrastructural amenities to be provided in the Resettlement area, including:  Schools and playgrounds;  Health Centres;  Roads and electric connections;  Assured sources of safe drinking water for each family as per Govt. norms;  Panchayat Ghars as appropriate;  Anganwadi‟s providing child and mother supplemental nutritional services as per Govt. norms;  Places of worship and burial and/or cremation ground depending on the caste-communities at the site and their practices;  Village level Post Offices, as appropriate, with facilities for opening saving accounts;  Fair price shops and seed-cum-fertilizer storage facilities if needed Retrospective Effect Clause Retrospective operation:  Where no award under Section 11 of the 1894 Act has been made, the new law will apply with regard to compensation;  Where an award has been made but the affected individuals have not accepted compensation or have not yet given up possession, and the proceedings have been pending for 5years or more, provisions of the new law will apply.  Where a majority of individuals in an affected area have not received compensation then the new law will apply. Compliance with other Laws The Provisions of the New Law shall be fully compliant with other laws such as:  The Panchayats (Extension to the Scheduled Areas) Act, 1996;  The Scheduled Tribes and Other Traditional Forest Dwellers (Recognition of Forest Rights) Act, 2006;  Land Transfer Regulations in Schedule V Areas. In fact, while the above legislations provide for ‘consultation’ with Gram Sabhas, the new law goes one step ahead and provides for ‘consent’. Safeguards against indiscriminate acquisition Social Impact Assessment made mandatory except for Irrigation Projects. To be concluded in 6 months;  Draft Notification to include: o Summary of SIA o Particulars of Administrator for R&R who prepares R&R scheme  Draft Declaration to include: o Summary of R&R package  No Change of Purpose: No change from the purposes specified in the Land Use Plan submitted at the time of land acquisition will be allowed.  Change of Ownership: No change of ownership without specific permission of Appropriate Government is allowed;  Land not Used: Land that is not used within 5 years in accordance with the purposes for which it was acquired at the time of acquisition, shall be transferred to the State Government‟s Land Bank OR to the original land owner.  Sharing appreciated value: Upon every transfer of land without development, 40% of the appreciated land value shall be mandatorily shared with the original owner whose land has been acquired Transparency Provisions Social Impact Assessment  Gram Sabha to be consulted  Summary of SIA notified along with Draft Notification  SIA document made available for public scrutiny R&R Scheme  Summary notified along with Draft declaration  Made available for public scrutiny  Individual Awards passed  Public Disclosure o All documents mandatorily to be made available in the public domain and on the website Penalties: Stringent and Comprehensive Penalties Regime for Companies and Government:  Punishment for false information, mala fide action, etc.  Penalty for contravention of provisions of Act. Awards: Collector passes 2 types of Awards: 1. Award for Land Acquisition  Award made in respect of every affected family whose land is being acquired (this will include landless tenants as well) and containing details of LA compensation as listed in the First Schedule; 2. Award for R&R  Award made in respect of every affected family, regardless of whether they may be losing land or not, containing details of R&R entitlements as listed in the Second Schedule. Timelines: 1. Compensation will be given within a period of three months from the date of the award; 2. Monetary R&R entitlements will be provided within a period of six months from the date of the award; 3. Infrastructure R&R entitlements will be provided within a period of eighteen months from the date of the award; 4. No involuntary displacement will take place without completion of R&R; 5. In irrigation or hydel projects, R&R shall be completed six months prior to submergence Impact of the new law on Existing Legislations related to Land Acquisition 1. There are 13 Acts of the Central Government in force that allow for land acquisition. These are listed in the Fourth Schedule of the Act (and include legislations relating to National Defence, National Highways, Railways etc).The new law does not apply to the activities covered under these Acts. 2. However, within one year, the provisions of the new Law which relate to compensation, rehabilitation and resettlement will be applied to the 13 Acts by a notification of the Central Government. Flexibility given to States: 1. The sliding scale on the basis of which compensation is to be calculated (2-4 times market value) has been left to the discretion of the State Governments 2. Thresholds for multi-crop irrigated lands 3. Thresholds at which R&R provisions apply to private purchases 4. States are encouraged to adopt the option of “lease” instead of acquisition. 5. States are also empowered by this law to provide for benefits and safeguards that go over and above the provisions of this law. APPENDIX 5.1 Detailed Description of Environmental & Social Baseline APPENDIX 6.1 COMPONENT WISE GENERIC ENVIRONMENTAL & SOCIAL MANAGEMENTET PLAN FOR WBEDGMP - Part A: ESMP for Implementation of HVDS Part B: ESMP for Setting-up of GIS Part C: ESMP for Development of Under Ground Cabling Network APPENDIX 6.2 DISASTER MANAGEMENT PLAN/ EMERGENGY RESTORATION PLAN 21 individual consumers’ call shall be responded to by the MCSU if it is confirmed that even after group restoration some individual consumer’s supply has not been restored. 8.8 The caller should also be able to know the status of his complaint till the supply is restored but preferably not before 2 hours from the time of lodging the complaint or the expected time is intimated to caller by the CRC or ZRC/CCC whichever is later. 8.9 The licensee shall print the address and phone number of the concerned CRC and ZRC / CCC in the electricity bill of each consumer. In addition such information should be available in the website of the licensee and also shall widely be advertised by the licensee in a suitable manner. 9.0 Interruptions of Supply 9.1 For any unplanned interruption except those arising out of unforeseen contingencies like natural calamities, grid failure, automatic under frequency tripping and other force majeure events beyond the control of any licensee, the licensee shall, on receipt of a complaint from a consumer, restore electric supply to the consumer as per the following time frame to be reckoned from the time and date of receipt of the complaint. (a) Failure of licensee’s fuse, - (i) In Urban areas– within 3 hours; (ii) In Rural areas – within 8 hours in Monsoon (June – September) and within 6 hours during other period of the year (October-May); (b) Snapping of wires (L.T) , - (i) In Urban areas – within 4 hours ; (ii) In Rural areas – within 16 hours in Monsoon (June – September) and within 10 hours during other period of the year (October-May): (c) Falling of trees on overhead line without breaking / uprooting of pole(s) (LT and HT), - 22 (i) In Urban areas - within 8 hours; (ii) In Rural areas - within 24 hours: (d) Breakdown due to short circuit of LT line/ cable, - (i) For underground cable In Urban areas - within 6 hours; (ii) For overhead line In Urban areas – within 3 hours; In Rural areas – within 4 hours : (e) Breakdown of 11 KV line (overhead), – (i) Where no pole replacement is required, - In Urban areas – within 6 hours; In Rural areas – within 18 hours (ii) Where pole replacement is required, - In urban areas - 12 hours; In rural areas - 24 hours. (f) H.T. underground cable faults,- (i) Within 4 hours where ring main supply exists; (ii) Within 24 hours where there is no ring main system. (g) Failure of distribution transformer, - (i) In Urban areas - within 12 hours; (ii) In Rural areas - within 48 hours : Provided that, in case of repeated failure of transformers or frequent theft of transformers or transformer oil the reasons for such incidence shall be studied by the licensee for taking appropriate corrective measures and, where it is beyond the control of the licensee, the licensee shall restore the 23 service through a transformer only after ensuring appropriate measures against the recurrence of such incidents. (h) Breakdown of L.T line for any other reason not covered above,- (i) In Urban areas – within 6 hours; (ii) In Rural areas - within 24 hours. (i) Failure of Service line, – Urban areas Rural areas Overhead Underground Overhead Underground within 4 hours within 12 hours within 18 hours within 24 hours 9.2 During restoration process under regulation 9.1 all efforts are to be made to temporarily restore the supply of maximum numbers of affected consumers by making electricity available through alternative routes / from alternative transformers etc.: Provided that if the breakdown under regulation 9.1 has occurred due to theft, the aforesaid time periods will be counted subsequent to lodging of FIR and inspection by police. 9.3 In case coordination with other government departments like PWD, Forest Department etc. is essential, efforts should be made to obtain such clearance expeditiously and the restoration should be effected within 12 hours in each case in addition to time limit as per regulation 9.1, where applicable. 9.4 Notwithstanding anything to the contrary contained anywhere in these regulations, in the case of rural areas, if the complaint of interruption of supply is received after 8 pm on any day, the work for restoration of supply will be taken up by 6 am on the next day and will be completed within the time period as specified in regulation 9.1. 9.5 Notwithstanding anything to the contrary contained anywhere in these regulations, in case the permission for crossing railway, State & National 24 Highway, P&T etc. is required from respective authority for restoration of the supply then the specified restoration time limit under regulation 9.1 shall be counted from the time of receipt of such permission from the concerned authority. 9.6 When there is a planned interruption of supply lasting more than 6 hours at a stretch for planned maintenance but not including emergency repair, every licensee shall notify the consumers at least 3 days before the supply is cut off through announcements in radio/T.V., website, advertisements in leading daily newspapers, loudspeaker etc. and restore the supply within the time to be announced. Special care is to be taken for notifying the planned interruption if water supply, hospitals or railway traction is likely to be affected by the interruption. If the planned interruption is for more than 12 hours at a stretch, temporary arrangement may be made to provide power after 12 hours. In case of planned interruption due to load management, a suitable general notice is to be issued through media announcements unless the requirement is of short duration and of emergent nature arising out of contingency of sudden loss of generation or sudden reduction of supply from source of purchase. In such cases of interruptions, adequate weightage of high Technical & Non-Technical losses shall be applied in selecting the feeder, distribution transformer etc. Such interruptions shall not be taken into consideration for evaluating the reliability of supply. 9.7 i) Every licensee shall arrange for display of actual unplanned / planned interruption and load-shedding details in the licensee’s website on weekly basis giving the interruption reference number, feeder name & number or Consumer Reference Zone, outage time, duration, affected area, concerned district, etc. Phase outage of a feeder shall also be reflected. Such interruption shall not include those interruptions due to any fault in the service line from distribution main to the consumer’s premises or within the consumer’s premises. The interruption reference number shall be a unique number and related to a particular single interruption of a particular feeder so that the detail of such information can be identified by the licensee whenever any reference is made to such interruption reference number. The licensee shall thus arrange its Information Technology enabled documentation system 25 properly for such purpose. The scheme of interruption number shall have at least following prefix identities, namely short name of the licensee, feeder capacity, date, month, year and district and other element as required for the purpose. ii) Above mentioned information shall be available in the website of the licensee for at least 15 days from the date of occurrence of such unplanned/ planned interruption and load-shedding. iii) If any consumer connected on the said feeder has any objection on such information under display inclusive of improper information or suppression of information, the said consumer may register its objection with the Commission referring the interruption number. iv) On receiving the objection, if required, the Commission may cause an enquiry and take an appropriate decision on the accuracy of the information given by the licensee. v) The said information along with estimated affected load in MW and energy losses in unit for each such interruption / load-shedding of each feeder on the basis of commensurable past record of concerned feeder shall also be submitted in separate sheet in MS Office ‘Excel’ format to the Commission on weekly basis. vi) Based on such data of interruption as referred to in clauses (i), (v) and the ascertained data as in (iv), the Commission shall make reliability calculation and check for compliance of different requirements under the Tariff Regulations. 9.8 The provisions of the regulation 9.7 shall be introduced by each licensee in a phased manner and shall be made fully operational from 1.4.2013. 26 10.0 Voltage Complaints 10.1 Under/ Over Voltage If there is a complaint from a consumer regarding persistent under or over voltage, each licensee shall take corrective measures within 15 days, if the problem is local. If such correction requires augmentation of the distribution system and/or re-routing of the distribution line etc. such time period will be 6 months from the date of complaint: Provided that where the voltage complaint is caused by grid voltage, the licensee shall take up the matter with the appropriate authority forthwith. 10.2 Voltage Fluctuations Complaints about voltage fluctuations beyond the specified limits as specified in the Safety Regulation defined under the State Grid Code made by the Commission shall be attended to by each licensee within the time periods specified below: i) In Urban areas - within 4 days ii) In Rural areas - within 8 days 11.0 Meter and Metering Equipment Complaints On receipt of a written complaint from a consumer or on detection by any licensee about burnt meter or faulty meter or accidental breakage of seals, where no tampering is suspected, the licensee shall take action as specified below, subject to compliance of all requisite formalities by the consumer. 11.1 Replacement of burnt out and other faulty meters/metering system where supply is not affected. In Urban areas – The meter shall be inspected within 3 days from the date of receipt of the complaint. In case of burnt out meter it shall be replaced within 3 working days from the date of inspection. In case the meter/metering system is 27 found otherwise faulty the meter/metering system shall be tested and the same shall be replaced/rectified within 10 working days from the date of inspection. In Rural areas – The meter shall be inspected within 7 days from the date of receipt of the complaint. In case of burnt out meter it shall be replaced within 7 working days from the date of inspection. In case the meter/metering system is found otherwise faulty the meter/metering system shall be tested and the same shall be replaced/rectified within 20 working days from the date of inspection. For detection of faulty meters the licensee shall be guided by the limits of accuracy specified in the Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006 read with the relevant Standards of Bureau of Indian Standards (BIS). 11.2 Replacement of burnt out and other faulty meters/metering system where supply is affected. In Urban areas - within 24 hours from the time of receipt of the complaint or detection by the licensee. In Rural areas - within 48 hours from the date of receipt of the complaint or detection by the licensee. 11.3 Accidental breakage of seals, where no tampering is suspected. 11.3.1 Necessary sealing, if replacement of meter is not required - within 24 hours from the time of receipt of the complaint or detection by the licensee. 11.3.2 Replacement of meter, if required - within 7 days from the date of receipt of the complaint or detection by the licensee. 11.4 The periods for replacement of meters mentioned in regulations 11.1 to 11.3 shall be applicable in all cases other than the cases where meters have been found to have been tampered with or the cause of burning / defect of the meter is attributable to the consumer. Where the meter is found to have been tampered with or the cause of burning/ defect of the meter is attributable to the consumer, 28 the meter will be replaced only after deposit of its cost and completion of all other statutory formalities as required against such cases and specified time limits in regulations 11.1 to 11.3 shall be counted from the date of such deposit. 11.5 The calibration of meters of the consumers shall be done periodically by the licensee as may be directed by the Commission. 11.6 The licensee shall install suitable cut out or any suitable device for each meter to ensure that the meters are not grossly overloaded. The cut out shall be adequately enclosed in a suitable receptacle and sealed. 12.0 Modifications to the Existing Connection: On receipt of a written request from a consumer either in the specified form completed in every respect, where applicable , or in plain paper where no form has been specified, each licensee shall take action within the time as specified below :- 12.1 Removal of consumer’s installation on request for discontinuation of consumership - within 7 working days. 12.2 Conversion from one tariff scheme to another without changing the purpose of supply - Within next billing cycle from the date of completion of all formalities arising out of any written request from the consumer. Provided that if the gap between the date of completion of all the formalities and starting date of next billing cycle is less than 7 working days then such conversion will be effected from the second next billing cycle. 12.3 Reduction of load – On receiving the application for reduction of load such reduction will be effected within the next billing cycle from the date of receipt of the request from the consumer and the effect of it on tariff will be from the next billing cycle: APPENDIX 7.1 Procedure for Undertaking Alternate Analysis APPENDIX 7.2 Sample Terms of Reference for Biodiversity Assessment Studies APPENDIX 7.3 ESMP IMPLEMENTATION Supervision Checklist APPENDIX 7.4 Detail of WBSEDCL-PIU Setup for WBEDGMP APPENDIX 8.1 Grievance Redressal Procedure of WBSEDCL Step GRIEVANCE REDRESSAL PROCEDURE An agrieved consumer shall submit a concrete and detailed written petition about the grievance anlong with enclosures in 3(three) copies within 90 (ninety) days from the date of occurrence of the cause of action to the concern RGRO of his area / PGRO. If his grievance is the subject matter of any court case, he should furnish a copy of his planit and indicate the status of the court case or submit the order copy if the case is already resulted. The name, address, jurisdiction of RGRO and PGRO is given below: Name & address of PGRO : Chief Engineer(CRM),WBSEDCL, Vidyut Bhaban, Ground floor, Block - DJ, Sector - 1 II, Salt Lake, Kolkata - 700 091. Telephone : 033-2334-5868 FAX : 033-2359-1943 (A PGRO working at the corporate level will, however, have jurisdiction over the entire area of the operation of WBSEDCL) Name & address of concerned RGRO ............................ (To be filled up as per location of CCC/Office where such procdure will be displayed). (A RGRO working at region shall have jurisdiction coterminous with his official juridiction) On receipt of the grievance petition from a consumer or the commission , the concern RGRO/PGRO should acknowledge the petition through a written communication within 7 (seven) working days from the date of 2 receipt having/allaying a unique identification no (Consiqutive for each petition) follwed by year and date on which no is given. If the grievance does not required any consultation with technical expert of the licensee or if it does not called a spot inspection, then the RGRO/PGRO shall, after giving reasonable opportunity to both parties,prepare a draft settlement order with analysis of the grievance rdressed and details of the compensation, if any, awarded in writting with direction to both parties to submit their views on the draft order within time frame fixed by the RGRO/ PGRO. 3 On receiving the views on the draft order within time limit, if any, RGRO/PGRO shall fix up a date for further hearing to both parties following which he shall pass in this case of receiving any views on the draft order within time frame, RGRO/PGRO shall pass reasoned order.In case no such views received, PGRO/ RGRO shall pass reasoned order without hearing. Time limit for passing final order by RGRO/PGRO in this case shall be 40 (Forty) days from the date of sending acknoledgement to the petitioner. If the grievance does required any consultation with technical expert of the licensee or if it does called a spot inspection or both, then the RGRO/PGRO (shall hold the said consultation and / or the spot inspection) shall,after giving reasonable opportunity to both parties,prepare adraft settlement order with analysis of the grievance redressed and details of the compensation, if any,awarded in writing with direction to both parties to submit their views on the draft order within time frame fixed by RGRO/PGRO. In this context, the views shall be provided by the licensee through any concerned officerin relation to the 4 grievance other than RGRO or PGRO. On receiving the views on the draft order within time limit ,if any, the RGRO/PGRO shall fix-up a date for further hearing to both parties following which he shall in this case of receiving any views on the draft order within time frame, RGRO/PGRO shall pass reasoned order. In case no such views received, RGRO/PGRO shall pass reasoned order without hearing.Time limit for passing final order by RGRO/PGRO in this case shall be 60 (Sixty) days from the date of sending acknoledgement to the petitioner. Each order of the RGRO/PGRO by which a consumer's grievance is finally disposed of shall contain information to the effect that the consumer may approach the Ombudsman for redressal of his grievance, if he 5 feels dis-satisfied with the final order of RGRO/PGRO. Order shall mention full postal address,Telephone no:,e-mail address of Office the Ombudsman. Written order copy (Certified) passed by RGRO/PGRO must be sent to the respective consumer and the 6 licensee within 7 (Seven) working days from which the order is passed. A reprsentation, in Annexure-I, in duplicate to the Ombudsman should normally be filled by the aggrieved consumer within 20 (twenty)working days: i) from the date of receiving an order from a RGRO/PGRO where the consumer is not satisfy with the order; or 7 ii)from the date of expiry of the time limit where no order is received from the RGRO/PGRO within the time limit stipulated in step no. 3 & 4 ; or iii)after completition of 100 (one hundered) working days from the date of lodging of a complaint/grievance to a RGRO/PGRO where the licensee does not comply with the oeder of the RGRO/PGRO. APPENDIX 8.2 Detail of Public Consultation Meeting at Selected Districts/Town for Formulation of ESMF Minutes of Meeting of Public Consultation Meeting Held on 14th February, 2020 at Zilla Parishad, Bankura The public consultation for formulation of Environmental & Social Management Framework (ESMF) as well as Environmental & Socail Impact Assessment (ESIA) and Environmental Management Plan (ESMP) for HVDS and GISs Sub-project of Bankura District regarding West Bengal Electricity Distribution Grid Modernization Project (WBEDGMP) of WBSEDCL with fund assistance of World Bank was held in the office of Bankura Zilla Parishad on 14th February, 2020. The project consists of installation of two new Gas Insulated Substations (GIS) in Radhanagar Gram Panchayet and Ratanpur Gram Panchayet of Bankura district, installation of HVDS with LT AB cable and load shifting (alteration/rearrangement of transformers). The project is proposed to be funded by World Bank and the estimated cost is approximately INR 100 crore. The program was started with introductory speech given by Mr. Tirtha Mal, Divisional Manager of WBSEDCL, Bishnupur Division. He mentioned the brief description of the projectand highlighted the importance of that project in the rural area of Bankura District. He admitted the safety issues which may arise during the commissioning of that project work as the Bankura district has a vast forest area and have elephant corridor through which elephant oftenly move from Dalma Range. Accordingly Mr. Mal emphasized the need of safety of elephant and other wild animals is a prime concerned issue as directed by the Ministry of Environment, Forest and Climate Change, Govt. of India. For the purpose more 11kV AB cable may be considered as Bankura district has various elephant crossing areas which may be subjected to the Right of Way (RoW) of few HT and LT distribution system. The technical work description of the project was described by the Mr. Parthapratim Naskar, S.E(E), DPD, WBSEDCL. Mr. Naskar introduced main schemes of this electricity distribution grid modernization project of Bankura District i.e. firstly, installations of two numbers of GIS; secondly, installations of more numbers of 25 kVA transformers and a few of 63 kVA transformers instead of 100 kVA transformers; and thirdly, most HT line will pass through load centre. He addressed the problems of the existing electricity distribution system of Bankura District such as up-down of distribution voltage, low voltage due to long length of distribution line and long time of maintenance in rural area due to long distance from the substations. Therefore the proposed project need to be implemented on priority basis to overcome these problems of Bankura District. He also mentioned that in new project 100 kVA transformers are going to be avoided because there is less scope of maintaining of strong voltage profile in case of 100 kVA transformer. Dr. Krishna M. Agrawal, Project Co-ordinator, IISWBM gave a brief presentation about the likely Environmental & Social Impact along with mitigative measures for minimizing the potential risks and impact of proposed project. He highlighted the need of incorporation of environmental and social issues in proposed project activities as per World Bank’s recent Environmental & Social Standards (ESS 1 to 10). He emphasized the mechanism of assessment of environmental & social risks and impact followed as per the World Bank’s guidelines and norms. He mentioned that the proposed project activities would not require any additional land except for setting up of GIS at Radhanaga and Ratanpur therefore no RoW issues are involved. The land for both the GIS have been already identified and procurement process as per West Bengal Land Procurement Policy has been initiated. He informed that local people as well as concerned GPs have ensured for full support to procure land and start construction activities as early as possible. Dr Agrawal also mentioned that as such there would not be any adverse environmental impact however during construction period insignificant air and noise pollution may be generated which would be taken care by adopting mitigative measures like sprinkling of water etc. However as the project area have significant forest cover including elephant corridor and also tribal population in certain stretches of the Bankura district adequate measures would be adopted during implementation of the project to minimize the negative impacts if any. Hon’ble Sabhadhipati of Bankura Zilla Parishad Shri Mrityunjay Murmu, praised the initiative taken by WBSEDCL for improving the power quality and reliability in the Bankura District and also welcomed the proposed project being funded by World Bank. He highlighted about the major problems of rural people of Bankura District specially the Radhanagar Gram Panchayet and Ratanpur Gram Panchayet and requested WBSEDCL to start implementation of GIS in these two identified areas for the purpose. He assured to extent his full co-operation and support required for implementation of project and also advised concerned Gram Panchayet pradhan present during the meeting to cooperate at local level for execution of project. The same tune was heard on the voice of Mr. Sibaji Banerjee, Karmadhakya of Bankura Zilla Parishad. Besides addressing the technical problem, Mr. banerjee addressed billing problem issues also. Another issues like electricity requirement of agricultural area and problems of jungalmahal area due to HT and LT line were also addressed. All the Karmadhakyas and other representatives of Bankura Zilla Parishad also welcomed the project and assured to provide all kind of assistance to implement the proposed project. All the local people are very excited about the project as they are the prime beneficiaries of the proposed project. Meeting ended with the thanks to chair and all present. MoM of Public Consultation held on 8th November, 2019 at BDO office of Domjur Under Howrah District for formulation of ESMF for WBEDGMP Public consultation and information disclosure meeting was held on 8 th November, 2019 at BDO office, Domjur, Howrah District as a part of ESMF formulation for WBEDGMP. The list of participants is appended herewith. After the brief introduction of WBSEDCL executive, Government Representatives and other participants formal meeting proceeding was initiated by PIU Head Shri S G Dutta, Additional Chief Engineer, WBSEDC by stating the objectives of this meeting and salient features of proposed project. The major issues raised during meeting and suggestions made were as follows: According to the Counsellor of that area, the followings are the most important concern which we should have to handle carefully:- Poverty(BPL), Defective meter, Defective poles, To find out there is any problem for the consumer regarding electricity distribution grid modernization, By the help of the Panchayat head solve the problem of Land Acquisition, No adverse effect on environment, Voltage restoration, Uninterrupted supply(24*7) and lastly overall improvement of the society. PIU Head Shri S.G.Dutta, identifies some important area need to cover, the followings are the summery of it:- Overcoming the problem regarding LV(low voltage) to find identify LV area, New transformer installation / Relocation(if required shift to load control), Uninterrupted services, DTR, Pole maintenance, Reliability of cable and also identifying safety measure, GIS, Integrating new connection. As per BDO’s advice of that area:-Empowering with positive change, Very low power out duration, Fast restoration, Funding assessment, Helping in Land related issues, Acts as a local administrator. Suggestion from Domjur Gram Panchayat:- Underground Cable like Satlake area provided by CESE, the following are the area need to be implemented by underground cable line under this project:-(Krishnanagar, Navadeep, Chuchura, Asansol, Kharagpur, Burnpur) Markoda Region:- Maintenance problem, low voltage in transmission line, Reliability of cable, New transformer installation, Minimum fault in line, AV cable in the area like, (Domjur, Amta 1, Amta 2, Jagatballavpur, Udaynarayanpur) Problem Faced:- Urban area U.G, cable work is going on, same problem seen in Bagri road, Rajbagan and in Jagatballavpur area, Transformer problem, Small building owner are being charged by huge amount of money, This project will cover LV problem by installing transformer. Factors to be noted:-Street light (dedicated street phase)/ Accounting for Electricity (Payment). / Budget for electricity bill payment. / During Durga puja night service to be provided for temporary consumer. / Night service already started in Salap. Social And Environment Impacts:-SSIs will be developed and employment opportunities comes for local people, Conclusion:- Cooperation of Gram panchayat needed, most probably the execution of the project may starts from February 2020.