The World Bank Report No: ISR5703 Implementation Status & Results Moldova Governance eTransformation Project (P121231) Public Disclosure Copy Operation Name: Governance eTransformation Project (P121231) Project Stage: Implementation Seq.No: 2 Status: ARCHIVED Archive Date: 21-Sep-2011 Country: Moldova Approval FY: 2011 Product Line: IBRD/IDA Region: EUROPE AND CENTRAL ASIA Lending Instrument: Specific Investment Loan Implementing Agency(ies): Key Dates Board Approval Date 09-Jun-2011 Original Closing Date 31-Dec-2016 Planned Mid Term Review Date 10-Mar-2014 Last Archived ISR Date 21-Sep-2011 Effectiveness Date 28-Sep-2011 Revised Closing Date 31-Dec-2016 Actual Mid Term Review Date Project Development Objectives Project Development Objective (from Project Appraisal Document) The project development objective is to transform delivery of selected public services using ICTs. This objective will be achievedby: (i) improving leadership capacity, enabling environment and management of ICTs in the public sector; (ii) using a modern service delivery platform, and (iii) increasing transparency in the public sector. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Component 1: e-Leadership Capacity and Enabling Environment 8.00 Component 2: Shared Infrastructure and e-Services Development 15.00 Overall Ratings Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Public Disclosure Copy Overall Implementation Progress (IP) Satisfactory Moderately Satisfactory Overall Risk Rating Substantial Substantial Implementation Status Overview This ISR covers the main findings, results, and issues and actions of a supervision mission to Moldova from October 24-November 4, 2011. - The GeT Project became effective on September 29, 2011.The Client undertook all necessary steps for meeting the 3 effectiveness conditions before the deadline - Several major tenders are completed (e.g. G2C Portal and first 4 e-Services) or in advanced phase (M-Cloud Phase 1). The delivery of the outputs of these activities is expected in the first half of 2012. - Two enabling platforms are being developed using PPP approach: electronic mobile ID and electronic Payment Gateway. - Strengthened commitment to Open Government: Open Data initiative continues to evolve dynamically, having led to the publication online of 155 data sets from 20 agencies Page 1 of 5 The World Bank Report No: ISR5703 (http://data.gov.md), as of December 2011. The Open Data portal has had about 16,000 visitors and almost 23,000 downloads in less than a year since its launch on April 15, 2011. - Based on official request from Mr. Bodiu, a PPIAF Grant proposal for M-Cloud PPP Feasibility Study was submitted and approved. - E-Leadership knowledge exchange was completed with the Dec. 14 Global Dialogue on Opening up Development between Moldova, Macedonia, Kenya and 7 other countries funded by the Bank's South-South Knowledge Exchange Facility. A new knowledge exchange on Open Government also funded by the South-South Knowledge Exchange Facility is Public Disclosure Copy currently being prepared by the Bank team to be launched in January 2012 with Macedonia, Brazil and other countries, and Moldova will be a knowledge-providing country for this exchange. Locations Country First Administrative Division Location Planned Actual Moldova Municipiul Chisinau Chisinau ✔ Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target Citizen uptake of e-government services Percentage Value 7.00 10.00 25.00 Date 01-Nov-2010 11-Jan-2012 31-Dec-2016 Comments This indicator measures Estimated, more recent At project closing date percentage of population who survey has not been done yet, accessed a government but is planned to be done in website at least once over the Q2 FY2013. previous 12 months. The baseline value was obtained through a survey done by the Institute for Public Policy and Magenta in 2010. User Perception of Quality of Public Services Percentage Value 0.00 0.00 60.00 (%) Date 09-Jun-2011 11-Jan-2012 31-Dec-2016 Comments As of Board date, no survey As of this ISR date, no survey At project closing date was done on the quality of e- was done on the quality of e- Public Disclosure Copy Gov portal Gov portal. Survey foreseen for Q2 FY2013. Total number of transactions of the main public Number Value 0.00 0.00 400000.00 service targeted by the project Sub Type Supplemental Direct project beneficiaries Number Value 0.00 0.00 300000.00 Date 09-Jun-2011 11-Jan-2012 31-Dec-2016 Page 2 of 5 The World Bank Report No: ISR5703 Comments At Board date As of this ISR date, no survey At project closing date has yet been done. Survey foreseen for Q2 FY2013. Public Disclosure Copy Female beneficiaries Percentage Value 0.00 0.00 50.00 Sub Type Supplemental Intermediate Results Indicators Indicator Name Core Unit of Measure Baseline Current End Target Public support for e-Government Percentage Value 53.00 53.00 70.00 Date 01-Nov-2010 11-Jan-2012 31-Dec-2016 Comments This indicator measures New survey was not done yet, At the project completion date percentage of population who but is foreseen for Q2 accessed a government FY2013. website at least once over the previous 12 months. An initial survey was done by the Institute for Public Policy and Magenta in 2010. People trained under the project Number Value 0.00 352.00 2000.00 Date 09-Jun-2011 11-Jan-2012 31-Dec-2016 Comments At Board date Estimated at second ISR date At the project completion date Data sets available on the Open Government Number Value 50.00 150.00 600.00 Data website Date 09-Jun-2011 11-Jan-2012 31-Dec-2016 Comments At Board date At second ISR, the number At project closing date has been reduced from September value due to consolidation and quality improvement of a number of datasets. Public Disclosure Copy Uptake of shared e-Government infrastructure Percentage Value 0.00 0.00 25.00 (M-Cloud) Date 09-Jun-2011 11-Jan-2012 31-Dec-2016 Comments At Board date At second ISR. M-Cloud At project closing date Phase 1 is still in the procurement phase. Visits to Government Services Portal Number Value 0.00 0.00 400000.00 Date 09-Jun-2011 11-Jan-2012 31-Dec-2016 Page 3 of 5 The World Bank Report No: ISR5703 Comments At Board date At second ISR. e-Services At project closing date Portal is is still in the development phase. Public Disclosure Copy Data on Financial Performance (as of 22-Dec-2011) Financial Agreement(s) Key Dates Project Loan No. Status Approval Date Signing Date Effectiveness Date Closing Date P121231 IDA-50000 Effective 09-Jun-2011 01-Jul-2011 28-Sep-2011 31-Dec-2016 Disbursements (in Millions) Project Loan No. Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P121231 IDA-50000 Effective XDR 12.70 12.70 0.00 0.50 12.20 4.00 Disbursement Graph Public Disclosure Copy Key Decisions Regarding Implementation The Government agreed to the following actions: - Accelerate the process of hiring a new full-time procurement specialist to speed up procurement processes, and immediately hire a procurement adviser to temporarily fill in the gap. - Draft TOR and launch the selection of the ICT Competitiveness Coordinator, a consultant who will be working closely with the Ministry of ICT. - Accelerate procurement of PPA Audit contract so that GC can finalize the audit of the PPA funds and submit the audit report to the Bank by March 31, 2012. Page 4 of 5 The World Bank Report No: ISR5703 The Bank agreed to the following actions: - Deliver a training course on Bank procurement policies and procedures with particular focus on evaluation procedures in order to strengthen the capacities of the Evaluation Committee members. - Allocate resources for piloting a “killer app� related to Open Data/BOOST and preparing apps development events as part of broader open data "ecosystem". Public Disclosure Copy - Secure co-financing M-Cloud PPP feasibility study and open government data innovations ecosystem. Restructuring History There has been no restructuring to date. Related Projects There are no related projects. Public Disclosure Copy Page 5 of 5