World Bank Group Country Opinion Survey 2018: Ethiopia FY 2018 Ethiopia Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 November 2018 World Bank Group Country Opinion Survey 2018: Ethiopia Acknowledgements The Ethiopia Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, Antonina Redko, and Calita Woods oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, Irina Popova and Kseniia Ivanenko provided data support. PORG acknowledges the significant contribution from the Ethiopia country team and the independent fielding agency Eureka Services. In particular, PORG is grateful for the support from Gelila Woodeneh (Senior Communications Officer) who coordinated the survey related activities from Addis Ababa, Ethiopia. 2 World Bank Group Country Opinion Survey 2018: Ethiopia Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Ethiopia ....................................................8 V. Overall Attitudes toward the World Bank Group .......................14 VI. Sectoral Effectiveness................................................................19 VII. How the World Bank Group Operates .......................................23 VIII. World Bank Group’s Knowledge and Instruments .....................29 IX. The Future Role of the World Bank Group in Ethiopia ...............33 X. Communication and Outreach ..................................................40 XI. Appendices ................................................................................44 3 World Bank Group Country Opinion Survey 2018: Ethiopia I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Ethiopia perceive the WBG. The survey explored: ▪ General Issues Facing Ethiopia ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Ethiopia ▪ Communication and Information Sharing ▪ Background Information II. Methodology From May to June 2018, 300 stakeholders of the WBG in Ethiopia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 193 stakeholders participated in the survey (64% response rate). Respondents completed the questionnaires with a representative from the local fielding agency. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’15 (response rate was 50%, N=146). Data were weighted to reach the same stakeholder composition in both years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’15 COS report and the non- weighted data presented in appendices A, B, C and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (page 95). 4 World Bank Group Country Opinion Survey 2018: Ethiopia III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; employees of ministries/ ministerial departments/implementation agencies, respondents from PMUs, and consultants working on WBG projects were combined; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations, private foundations, trade unions, faith-based groups, and youth groups were combined in the “CSO” category; and the small number of respondents from bilateral/multilateral agencies and independent government institutions were included in the “Other” category. There were no respondents from the judiciary branch. 5 World Bank Group Country Opinion Survey 2018: Ethiopia III. Demographics of the Sample (continued) Geographic Location ▪ Because of the small number of respondents from outside Addis Ababa, comparisons of geographic locations were not conducted. 6 World Bank Group Country Opinion Survey 2018: Ethiopia III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Respondents’ levels of familiarity with the WBG were significantly correlated with their ratings of the WBG’s overall effectiveness in Ethiopia and the extent to which the WBG plays a relevant role in development in Ethiopia. 7 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia Headed in the Right Direction1 1 Percentages presented in the chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia (continued) Headed in the Right Direction (continued)2 2 Means presented in the chart were calculated based on weighted data. 9 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia (continued) Standard of Living in Ethiopia3 ▪ Year comparison: This year’s respondents were significantly less likely to believe that their economic status/standard of living has improved over the past five years compared to respondents in the FY’15 Country Survey. 3 Percentages presented in the chart were calculated based on weighted data. 10 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia (continued) Standard of Living in Ethiopia (continued)4 4 Percentages presented in the charts on this page were calculated based on weighted data. 11 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the most important development priorities in Ethiopia were “job creation/employment” (34%), “economic growth” (29%), “poverty reduction” (26%), and “private sector development” (25%). ▪ Specialization: Respondents who identified their primary specialization of work as “governance” (12% of the sample) were significantly more likely to indicate that “public sector governance/reform” was the most important development priority in Ethiopia, compared to the rest of respondents in other areas of work (governance specialists = 72%; others = 24%). * When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about the development priorities in a country. 12 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: In the previous FY’15 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Ethiopia were “economic growth” (39%), “rural development” (34%), and “job creation/employment” (34%). 13 World Bank Group Country Opinion Survey 2018: Ethiopia IV. General Issues Facing Ethiopia (continued) Gender Equity and Economic Development Gender Equity in Ethiopia 14 World Bank Group Country Opinion Survey 2018: Ethiopia V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the FY’15 Country Survey indicated that they most often attributed failed or slow WBG assisted reform efforts to that “the World Bank Group is not sensitive enough to political/social realities on the ground” (35%) and to “lack of/inadequate levels of capacity in Government” (32%). 15 World Bank Group Country Opinion Survey 2018: Ethiopia V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group’s Overall Effectiveness5 (Indicator Question) Achieving Development Results (Indicator Question) WBG Staff Preparedness 5 Means presented in the charts on this page were calculated based on weighted data. 16 World Bank Group Country Opinion Survey 2018: Ethiopia V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Employees of ministries/ministerial departments/implementation agencies, respondents from PMUs, and consultants working on WBG projects had the highest mean ratings for the aggregated responses to the twenty-six COS indicator questions, whereas respondents from the private sector/financial sector/private banks had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (page 63). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-six COS indicator questions (mean rating = 7.4) compared to respondents who do not collaborate with the WBG (mean rating = 6.4). Responses for individual indicator questions by exposure to the WBG can be found in Appendix E (page 101). 17 World Bank Group Country Opinion Survey 2018: Ethiopia V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest values to Ethiopia were its “financial resources” (65%), “capacity development” (46%), and “policy advice, studies, analyses” (37%). 18 World Bank Group Country Opinion Survey 2018: Ethiopia V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the World Bank’s greatest weaknesses in its work in Ethiopia were: “World Bank Group’s processes too complex” (30%) and the WBG being “too influenced by developed countries” (27%). 19 World Bank Group Country Opinion Survey 2018: Ethiopia VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison6 6 Means presented in this chart were calculated based on weighted data. See Appendix D for details. 20 World Bank Group Country Opinion Survey 2018: Ethiopia VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration7 7 Note in the Appendix on the sectoral effectiveness (Appendix A, page 46) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2018: Ethiopia VI. Sectoral Effectiveness (continued) WBG’s Impact on Gender and Climate Change Helping the Poorest 22 World Bank Group Country Opinion Survey 2018: Ethiopia VI. Sectoral Effectiveness (continued) Supporting Gender Equality in Benefitting from Economic Development 23 World Bank Group Country Opinion Survey 2018: Ethiopia VII. How the World Bank Group Operates The World Bank Group’s Work in Ethiopia: Year Comparison8 The World Bank Group’s Work in Ethiopia: Collaboration 8 Means in the chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2018: Ethiopia VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison9 9 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2018: Ethiopia VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 26 World Bank Group Country Opinion Survey 2018: Ethiopia VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison10 10 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2018: Ethiopia VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 28 World Bank Group Country Opinion Survey 2018: Ethiopia VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources Effectiveness of WBG’s Support 29 World Bank Group Country Opinion Survey 2018: Ethiopia VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities ▪ Stakeholder groups: Respondents from the media and CSOs indicated the most frequent usage of the WBG’s knowledge work and activities (“weekly/monthly”) compared to respondents from other stakeholder groups. 30 World Bank Group Country Opinion Survey 2018: Ethiopia VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Ethiopia’s Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2018: Ethiopia VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2018: Ethiopia VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Ethiopia’s Needs for Financial Instruments13 (Indicator Question) Familiarity with WBG’s New Financial Instruments 13 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the World Bank Group in Ethiopia Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should “increase the level of capacity development in the country” (46%) to make itself of greater value in Ethiopia. 34 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the WBG in Ethiopia (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the World Bank Group should work more with “local government” (42%), “academia/ think tanks/research institutes” (31%), “CSOs/NGOs/Community Based Organizations” (31%), and “private sector” (31%) to ensure better development results in Ethiopia. 35 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the WBG in Ethiopia (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should focus most of its resources on “poverty reduction” (27%), “education” (24%), “economic growth” (24%), “rural development” (23%), “agricultural development” (23%), and “job creation/employment” (23%). 36 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the WBG in Ethiopia (continued) Supporting Sustainable Development of Women in Ethiopia Future Combination of the WBG Services 37 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the WBG in Ethiopia (continued) The WBG Playing a Leading Role vs. Other Donors 38 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the WBG in Ethiopia (continued) The Impact of Refugees in Ethiopia 39 World Bank Group Country Opinion Survey 2018: Ethiopia IX. The Future Role of the WBG in Ethiopia (continued) Refugees: Donor Community’s Support Refugees: WBG’s Support 40 World Bank Group Country Opinion Survey 2018: Ethiopia X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 63) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they got most of their information about economic and social development issues in Ethiopia from “local television” (47%) and “Internet” (44%). 41 World Bank Group Country Opinion Survey 2018: Ethiopia X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they would prefer to receive information from the WBG through its “World Bank Group’s website” (51%) and “World Bank Group’s publications and other written materials” (46%). 42 World Bank Group Country Opinion Survey 2018: Ethiopia X. Communication and Outreach (continued) Access to the Internet14 ▪ 84 percent of respondents in this year’s Country Survey indicated that they had reliable access to the Internet. The WBG Website Usage 14 Percentages presented in the charts on this page were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2018: Ethiopia X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Frequency Visiting WBG Websites and Social Media 44 World Bank Group Country Opinion Survey 2018: Ethiopia XII. Appendices A. Responses to All Questions across All Respondents...................... 46 B. Responses to All Questions by Stakeholder Groups ...................... 65 C. Responses to Select Questions by Levels of Collaboration with the World Bank Group .......................................................... 88 D. Responses to Select Questions by Year......................................... 95 E. Indicator Questions as a Function of Exposure to the WBG ........ 101 F. WBG Country Opinion Survey FY18 – Ethiopia Questionnaire .... 102 ETHIOPIA 45 World Bank Group Country Opinion Survey 2018: Ethiopia Appendix A: Responses to All Questions across All Respondents (N=193) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Ethiopia Percentage of Respondents 1. In general, would you say that Ethiopia is headed in ... ? (N=172) The right direction 82.0% The wrong direction 3.5% Not sure 14.5% 2. In general, Ethiopia is headed in the right direction in terms of … Level of Agreement (1-Strongly disagree, 4-Strongly agree) N DK Mean SD Sustaining economic recovery and promoting growth 190 0 3.18 0.73 Improving governance 187 0 2.74 0.81 Delivering better public services to the poor 185 1 2.70 0.80 Reducing corruption 181 1 2.15 0.92 Ensuring that all children have access to education 181 0 3.26 0.69 Ensuring adequate and productive infrastructure 187 0 3.04 0.67 Ensuring access to clean water 183 4 2.82 0.77 Reducing gender disparities 183 2 2.83 0.73 Increasing voice and participation of the citizens of Ethiopia 185 1 2.56 0.91 Responsive leadership 182 2 2.56 0.91 3. In general, over the past five years would you say that your economic Percentage of Respondents status/standard of living has … ? (Select only ONE response) (N=187) Improved 51.9% Worsened 13.9% Stayed the same 34.2% 4. In general, over the next five years do you expect the standard of living in Percentage of Respondents Ethiopia … ? (Select only ONE response) (N=193) To improve 77.2% To worsen 6.2% Stay the same 7.3% Don't have an opinion 3.6% Don't know 5.7% 5. Over the next five years do you expect your own economic status/standard of Percentage of Respondents living to … ? (Select only ONE response) (N=192) Improve 81.3% Worsen 3.6% Stay the same 15.1% 46 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues Facing Ethiopia (continued) 6. Listed below are a number of development priorities in Ethiopia. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Ethiopia? (Choose no more than THREE) (Responses Combined; N=187) Job creation/employment 42.2% Agriculture and rural development 36.9% Private sector development 29.9% Public sector governance/reform (i.e., government effectiveness, public financial 28.3% management, public expenditure, fiscal system reform) Education 27.8% Trade and exports 13.9% Anti corruption 12.8% Food security 11.8% Economic growth 11.8% Poverty reduction 11.2% Energy 10.7% Social protection (e.g., safety nets, targeted social assistance) 10.2% Water and sanitation 9.6% Urban development 8.0% Gender equity (closing the gap between women and men, and boys and girls) 5.9% Transport (e.g., roads, bridges, transportation) 5.9% Health 4.8% Equality of opportunity (i.e., social inclusion) 4.3% Climate change (e.g., mitigation, adaptation) 3.2% Regional integration 2.7% Natural resource management (e.g., oil, gas, mining) 2.1% Pollution 1.6% Nutrition 1.6% Information and communications technology 1.1% Disaster risk management 0.5% 47 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues Facing Ethiopia (continued) 7. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Ethiopia? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=188) Job creation/employment 55.3% Economic growth 47.3% Agriculture and rural development 46.3% Anti corruption 21.8% Private sector development 18.6% Equality of opportunity (i.e., social inclusion) 17.0% Public sector governance/reform (i.e., government effectiveness, public financial 13.3% management, public expenditure, fiscal system reform) Education 12.8% Social protection (e.g., safety nets, targeted social assistance) 10.6% Trade and exports 7.4% Food security 7.4% Energy 6.4% Health 5.3% Urban development 5.3% Transport (e.g., roads, bridges, transportation) 4.8% Disaster risk management 3.7% Climate change (e.g., mitigation, adaptation) 3.2% Gender equity (closing the gap between women and men, and boys and girls) 2.7% Natural resource management (e.g., oil, gas, mining) 2.1% Water and sanitation 1.6% Information and communications technology 1.1% Nutrition 1.1% Pollution 1.1% Regional integration 1.1% 48 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues Facing Ethiopia (continued) 8. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Ethiopia? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=171) Greater access to basic services such as education, health, water, agriculture, and 50.3% nutrition for citizens Better employment opportunities for young people 33.9% Consistent economic growth 27.5% Greater voice and participation for citizens to help ensure greater accountability 15.2% Education and training that better ensure job opportunity 15.2% Better entrepreneurial opportunities (i.e., to start small and medium sized 12.3% businesses) Better quality public services 11.1% Better opportunity for the poor who live in rural areas 9.9% A growing middle class 7.6% Better employment opportunities for women 3.5% Better opportunity for the poor who live in urban areas 3.5% Greater access to micro-finance for the poor 3.5% More reliable social safety net 1.8% Other 1.8% 9. To what extent is greater gender equity necessary for sustainable economic Percentage of Respondents development in Ethiopia? (Select only ONE response) (N=191) To a very high extent 62.3% To a somewhat high extent 33.5% To a somewhat low extent 3.1% To a very low extent 1.0% Prefer not to answer 0.0% 10. To what extent is there gender equity (little to no gap between women and Percentage of Respondents men, and boys and girls) in Ethiopia? (Select only ONE response) (N=190) To a very high extent 16.8% To a somewhat high extent 37.9% To a somewhat low extent 33.7% To a very low extent 11.1% Prefer not to answer 0.5% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Ethiopia? (1- 191 n/a 6.50 2.07 Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 165 23 7.16 1.87 in Ethiopia. (1-Not effective at all, 10-Very effective) 49 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Ethiopia solve its most complicated 159 30 7.33 1.81 development challenges? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank Group can have the most impact on development results in Ethiopia, in which sectors do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Ethiopia? (Choose no more than THREE) (Responses Combined; N=188) Job creation/employment 40.4% Agriculture and rural development 34.0% Economic growth 31.4% Public sector governance/reform (i.e., government effectiveness, public financial 27.1% management, public expenditure, fiscal system reform) Education 23.4% Energy 17.0% Private sector development 17.0% Poverty reduction 14.9% Water and sanitation 11.7% Social protection (e.g., safety nets, targeted social assistance) 10.6% Health 10.1% Transport (e.g., roads, bridges, transportation) 9.6% Food security 6.9% Urban development 6.4% Gender equity (closing the gap between women and men, and boys and girls) 5.3% Equality of opportunity (i.e., social inclusion) 4.8% Trade and exports 4.8% Anti corruption 4.3% Climate change (e.g., mitigation, adaptation) 3.7% Information and communications technology 3.2% Natural resource management (e.g., oil, gas, mining) 3.2% Regional integration 1.6% Disaster risk management 1.6% Pollution 1.1% Nutrition 0.5% 50 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s Percentage of Respondents (N=146) role, which activity do you believe is of greatest VALUE and which activity is of second greatest Greatest 2nd Greatest value in Ethiopia? Value Value Combined Financial resources 37.1% 23.3% 60.4% Capacity development related to World Bank Group 18.6% 13.7% 32.3% supported projects Policy advice, studies, analyses 17.9% 14.4% 32.2% Implementation support 3.6% 13.0% 16.6% Donor coordination 2.9% 10.3% 13.1% Bringing together different groups of stakeholders 7.1% 5.5% 12.6% Mobilizing third party financial resources 4.3% 6.2% 10.5% Promoting knowledge sharing 2.1% 6.8% 9.0% Data and statistics 2.9% 4.1% 7.0% Stand-alone technical assistance (system oriented) 3.6% 2.7% 6.3% Other 0.0% 0.0% 0.0% 6. Which of the following do you identify as the World Bank Group’s gr eatest Percentage of Respondents WEAKNESSES in its work in Ethiopia? (Choose no more than TWO) (Responses Combined; N=176) Lack of adequate criticism of controversial policies and reform efforts in the 25.0% country Don’t know 16.5% Not adequately sensitive to political/social realities in Ethiopia 15.3% World Bank Group’s processes too complex 15.3% Not collaborating enough with private sector 14.8% Too influenced by developed countries 14.8% World Bank Group’s processes too slow 11.4% Not aligned with country priorities 8.5% Not collaborating enough with civil society (including NGOs, CBOs, beneficiary 8.5% representatives) Not enough public disclosure of its work 7.4% Its advice and strategies do not lend themselves to practical problem solving 6.3% Not exploring alternative policy options 5.7% Not sufficiently focused on results 5.7% Not adequately collaborating with organizations such as bilaterals, multilaterals, 5.1% trust funds, UN agencies Inadequate World Bank Group’s staffing in Ethiopia 4.5% Staff not accessible enough 2.8% Not in it for the long term 2.8% Other 2.3% Arrogant in its approach 1.1% The credibility of its knowledge/data 0.6% 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Ethiopia? (Select only ONE response) (N=192) To a fully sufficient degree 12.0% To a somewhat sufficient degree 43.2% To a somewhat insufficient degree 28.1% To a very insufficient degree 7.8% Don’t know 8.9% 51 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) 8. To what extent do you believe that the World Bank Group’s support helps ensure that men and women equally benefit from economic development in Percentage of Respondents Ethiopia? (Select only ONE response) (N=189) To a fully sufficient degree 12.7% To a somewhat sufficient degree 40.2% To a somewhat insufficient degree 29.1% To a very insufficient degree 6.3% Don’t know 11.6% 9. How EFFECTIVE do you believe the following World Bank Grou p’s Effectiveness instruments are in supporting the Ethiopia Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) N N/A Mean SD Investment Project Financing (IPF) 124 50 7.08 1.92 Program-for-Results Financing (PforR) 95 68 6.94 1.93 Trust funds and grants 102 60 6.75 2.00 Capacity building 143 26 6.98 1.86 Knowledge products/services (analytical work, studies, surveys, etc.) 127 37 7.03 1.71 MIGA Guarantees 47 110 6.13 2.15 IFC Investment Services 60 101 5.73 2.32 IFC Advisory Services 62 97 5.95 2.47 10. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with Percentage of Respondents more in your country? (Choose no more than TWO) (Responses Combined; N=188) Private sector 44.1% Local government 32.4% Academia/think tanks/research institutes 31.4% Beneficiaries 22.3% Youth/university groups 21.3% NGOs/Community Based Organizations 18.6% Donor community 9.0% Media 5.9% Don't know 4.8% Other 1.1% Foundations 0.0% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Ethiopia? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. Overall the World Bank Group currently plays a relevant role in development 182 4 7.47 1.86 in Ethiopia* 12. The World Bank Group’s work is aligned with what I consider the 182 4 7.15 2.01 development priorities for Ethiopia* 13. The World Bank Group supports programs and strategies that are realistic 176 8 7.27 1.94 for Ethiopia 52 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Ethiopia, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 14. Responsiveness to needs* 170 15 6.76 1.92 15. Flexibility (in terms of the institution’s products and services)* 163 21 5.87 2.21 16. Flexibility (in terms of changing country circumstances)* 156 23 5.99 2.24 17. Being inclusive* 162 13 6.61 2.00 18. Openness (sharing data and other information)* 165 14 7.07 1.85 19. Collaboration with the Government* 171 8 7.90 1.45 20. The speed in which it gets things accomplished on the ground* 164 16 6.24 1.90 21. Helping to bring discipline/effective supervision to implementation of 151 28 6.93 1.91 investment projects* 22. Collaboration with civil society* 140 37 5.64 2.24 23. Staff accessibility* 150 26 6.60 2.28 24. Collaboration with other donors and development partners* 132 46 6.89 1.93 25. Collaboration with the private sector* 134 44 5.42 2.34 26. Straightforwardness and honesty* 144 34 7.26 1.81 27. Treating clients and stakeholders in Ethiopia with respect* 149 30 7.79 1.69 28. Being a long-term partner* 169 13 8.25 1.66 29. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no Percentage of Respondents more than TWO) (Responses Combined; N=179) Political pressures and obstacles 31.8% Lack of/inadequate levels of capacity in Government 30.7% Reforms are not well thought out in light of country challenges 28.5% There is an inadequate level of private sector participation and support 21.8% Poor coordination within the Government 18.4% Corruption 14.0% The World Bank Group does not provide the government with consistent support 12.8% throughout the reform effort The World Bank Group is not sensitive enough to political/social realities on the 12.8% ground There is not an adequate level of citizen/civil society participation 12.8% Poor donor coordination 5.6% Poor coordination within the World Bank Group 5.0% Other 1.1% 53 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results 1. In Ethiopia, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10- To a very significant degree) N DK Mean SD 1. Gender (i.e., closing the gap between women and men, and boys and girls) 155 31 6.66 1.92 2. The impact of climate change 148 36 6.82 2.05 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Ethiopia? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., safety nets, targeted social assistance) 141 43 7.32 1.80 2. Gender equity (closing the gap between women and men, and boys and 143 40 6.57 1.91 girls) 3. Private sector development 120 59 5.25 2.28 4. Education 143 35 7.36 1.73 5. Public sector governance/reform (i.e., government effectiveness, public 141 37 6.46 1.94 financial management, public expenditure, fiscal system reform) 6. Regional integration 107 71 5.93 2.27 7. Food security 147 32 7.10 1.76 8. Urban development 140 35 6.79 1.94 9. Energy 125 53 6.65 2.10 10. Water and sanitation 141 36 7.28 1.62 11. Pollution 98 77 6.03 1.97 12. Job creation/employment 132 45 5.98 1.99 13. Health 150 27 7.46 1.72 14. Transport (e.g., roads, bridges, transportation) 129 43 7.16 1.73 15. Agriculture and rural development 143 32 6.96 1.91 16. Trade and exports 105 74 5.51 1.99 17. Nutrition 112 60 6.28 1.96 18. Natural resource management (e.g., oil, gas, mining) 95 79 5.78 2.28 19. Climate change (e.g., mitigation, adaptation) 130 44 6.48 2.10 20. Poverty reduction 156 22 7.23 1.78 21. Anti corruption 111 62 5.01 2.33 22. Economic growth 151 26 7.03 1.63 23. Disaster risk management 111 67 6.39 1.82 24. Equality of opportunity (i.e., social inclusion) 125 55 6.10 2.12 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Ethiopia? (1-To no degree at all, 10-To a very significant 180 9 7.16 1.63 degree) To what extent do you agree with the following statements about the World Bank Group in Ethiopia? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results, etc.) meet the 160 26 6.67 1.95 needs of Ethiopia* 5. The World Bank Group meets Ethiopia’s needs for knowledge services (e.g., 161 26 6.68 2.00 research, analysis, data, technical assistance)* 54 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results (continued) Mobilizing Finance for Development* N DK Mean SD 6. How effectively does the World Bank Group help Ethiopia to mobilize finance for development from private sector sources? (1-Not effectively at all, 128 57 5.66 2.47 10-Very effectively) 7. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Ethiopia? Percentage of Respondents (Select only ONE response) (N=181) Very familiar 4.4% Somewhat familiar 26.0% Somewhat unfamiliar 18.2% Very unfamiliar 12.7% Don’t know 38.7% How effectively does the World Bank Group support Ethiopia’s efforts … ? (1-Not effectively at all, 10-Very effectively) N DK Mean SD 8. To build stronger domestic resource mobilization systems in the 147 35 6.11 1.83 Government (e.g., tax collection) 9. To develop better and stronger data collection/analytics systems within the 155 31 6.47 2.04 Government 10. To strengthen the country’s crisis preparedness 135 45 6.30 1.83 D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=183) Weekly 12.6% Monthly 16.4% A few times a year 35.5% Rarely 22.4% Never 13.1% In Ethiopia, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 154 27 6.76 1.88 3. Include appropriate level of stakeholder involvement during preparation 153 31 6.67 2.06 4. Lead to practical solutions 155 21 6.68 1.79 5. Are accessible (well written and easy to understand) 160 21 7.03 2.05 6. Are source of relevant information on global good practices 156 24 7.20 1.89 7. Are adequately disseminated 147 33 6.48 2.20 8. Are translated enough into local language 122 57 4.53 2.29 9. Are adaptable to Ethiopia’s specific development challenges and country 155 26 6.53 1.92 circumstances* 55 World Bank Group Country Opinion Survey 2018: Ethiopia D. The World Bank Group’s Knowledge Work and Activities (continued) Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 170 15 7.21 1.78 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 161 24 7.75 1.51 technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 135 49 6.51 2.10 2. The World Bank Group effectively monitors and evaluates the projects and 160 24 7.38 1.67 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 151 33 6.85 1.86 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 135 47 6.83 2.20 5. The World Bank Group’s conditions on its lending are reasonable 127 51 6.60 2.31 6. The World Bank Group takes decisions quickly in Ethiopia* 124 59 6.37 2.07 7. Working with the World Bank Group increases Ethiopia’s institutional 164 17 7.29 1.85 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 127 56 7.17 1.82 adequate, the World Bank Group makes appropriate use of them* WBG Promoting PPP in Ethiopia N DK Mean SD 9. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Ethiopia? (1-To no 147 37 6.29 2.13 degree at all, 10-To a very significant degree) Donor Support to Refugees N DK Mean SD 10. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees in Ethiopia? (1-To no 137 47 6.80 1.80 degree at all, 10-To a very significant degree) 11. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to Percentage of Respondents the refugee crisis in Ethiopia? (Choose no more than TWO) (Responses Combined; N=182) Health 41.8% Education 34.1% Jobs 18.7% Nutrition 18.7% Supporting poor and marginalized local communities 14.8% Infrastructure 14.3% Don’t know 13.2% Business development 9.9% Social cohesion 8.8% Public services 4.9% Macro issues (fiscal accounts, balance of payments, etc.) 2.7% Other 1.1% 56 World Bank Group Country Opinion Survey 2018: Ethiopia E. Working with the World Bank Group (continued) 12. Please rate how you feel when you think A very A somewhat A somewhat A very No about the impact of the refugees in negative negative positive positive impact regards to…. impact impact impact impact at all Ethiopia’s economy (N=172) 9.9% 52.3% 25.0% 6.4% 6.4% Social cohesion (N=171) 12.3% 35.1% 36.8% 8.2% 7.6% National security (N=169) 13.6% 53.3% 17.2% 5.3% 10.7% Public service delivery (N=168) 7.7% 54.2% 21.4% 5.4% 11.3% Ethiopia’s poor and marginalized (N=167) 15.6% 40.1% 19.8% 7.2% 17.4% F. The Future Role of the World Bank Group in Ethiopia 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Ethiopia? (Choose no more than TWO) (Responses Combined; N=183) Increase the level of capacity development in the country 35.5% Collaborate more effectively with Government clients (e.g., national, state, local) 30.1% Leverage the private sector more (i.e., mobilize private sector development) 21.9% Offer more innovative knowledge services 19.1% Reduce the complexity of obtaining World Bank Group financing 16.9% Work more with civil society and beneficiary representatives 15.3% Offer more innovative financial products 10.9% Collaborate more effectively with organizations such as bilaterals, multilaterals, 8.7% trust funds, UN agencies Work faster 8.2% Work more with private sector 7.7% Help to bring discipline/effective supervision to implementation of World Bank 7.1% Group projects Ensure greater selectivity in its work 5.5% Provide more adequate data/knowledge/statistics/figures on Ethiopia’s economy 4.4% Improve the quality of its experts as related to Ethiopia’s specific challenges 3.8% Improve the competitiveness of its financing compared to markets (e.g., cost, 2.7% timeliness, other terms) Other 0.0% 2. When considering the combination of services that the World Bank Group offers in Ethiopia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should Percentage of Respondents offer more of in Ethiopia? (Select only ONE response) (N=178) The combination is appropriate for Ethiopia 41.6% Financial services 28.1% Knowledge products 24.2% Don't know 4.5% Convening services 1.1% None of the above 0.6% 57 World Bank Group Country Opinion Survey 2018: Ethiopia F. The Future Role of the World Bank Group in Ethiopia (continued) 3A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Ethiopia? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=175) Infrastructure 48.6% Access to basic services such as education, health, water, agriculture, and 46.3% nutrition Capacity of state institutions 30.3% Quality education 25.7% Public financial management 23.4% Jobs 22.3% Promoting inclusion (gender, disability, vulnerable) 16.6% Food security 16.0% Support domestic resource mobilization 12.6% Social safety nets 10.9% Stimulating dialogue to promote citizen’s engagement 10.9% Improving livelihoods 8.0% Disaster risk management 6.9% Crisis preparedness 5.1% Social cohesion 4.6% Crisis response 1.7% 3B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Ethiopia? (Choose no more than THREE) (Responses Combined; N=155) Food security 31.0% Improving livelihoods 27.7% Promoting inclusion (gender, disability, vulnerable) 25.8% Quality education 24.5% Access to basic services such as education, health, water, agriculture, and 24.5% nutrition Stimulating dialogue to promote citizen’s engagement 22.6% Infrastructure 20.0% Social safety nets 15.5% Disaster risk management 14.2% Jobs 13.5% Social cohesion 11.6% Crisis preparedness 11.6% Capacity of state institutions 11.6% Public financial management 11.0% Crisis response 9.7% Support domestic resource mobilization 9.7% 58 World Bank Group Country Opinion Survey 2018: Ethiopia F. The Future Role of the World Bank Group in Ethiopia (continued) 4. Please identify two areas related to sustainable development of women in Ethiopia, where greater support from the World Bank Group would be most Percentage of Respondents valuable? (Choose no more than TWO) (Responses Combined; N=176) Provide support to the government to help ensure access to equitable education 52.8% and training opportunities for men and women Provide support to the government to help develop/strengthen transparent and 48.9% effective regulations for gender mainstreaming Provide support to civil society groups to help them play an effective role in 44.9% ensuring gender equity in the country Provide support to the government to help ensure access to equitable job 43.8% opportunities for men and women Other 0.6% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Ethiopia? (Choose no more than TWO) (Responses Combined; N=184) Local television 44.0% Internet 41.3% Local newspapers 28.3% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 23.4% Local radio 18.5% International television 14.1% Periodicals 10.3% International newspapers 8.7% Other 4.3% International radio 2.2% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=180) World Bank Group’s website 53.3% World Bank Group’s publications and other written materials 47.2% World Bank Group’s seminars/workshops/conferences 33.3% e-Newsletters 23.3% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 12.8% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 12.8% Mobile phones 5.6% Other 2.2% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=171) Yes 42.7% No 57.3% Percentage of Respondents 4. Do you have reliable access to the Internet? (N=176) Yes 84.1% No 15.9% 59 World Bank Group Country Opinion Survey 2018: Ethiopia G. Communication and Information Sharing (continued) Percentage of Respondents 5. Do you use/have you used the World Bank Group website? (N=173) Yes 68.8% No 31.2% 6. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents blogs, Facebook, Twitter, YouTube, and Flickr)? (N=171) Yes 23.4% No 76.6% 7. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=172) WiFi 72.7% Dial-up 27.3% 8. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=182) Weekly 12.1% Monthly 19.8% A few times a year 39.6% Rarely 20.9% Never 7.7% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. I find the World Bank Group’s websites easy to navigate. 116 1 7.49 2.00 10. I find the information on the World Bank Group’s websites useful. 114 3 8.29 1.42 11. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 75 100 6.92 2.08 institution 60 World Bank Group Country Opinion Survey 2018: Ethiopia H. Background Information 1. Which of the following best describes your current position? (Select only Percentage of Respondents ONE response) (N=180) Employee of a Ministry, Ministerial Department or Implementation Agency 12.8% NGO/Community Based Organization 12.8% Office of Minister 12.2% Academia/Research Institute/Think Tank 10.6% Private Sector Organization 8.9% Financial Sector/Private Bank 7.8% Office of Parliamentarian 5.6% Project Management Unit (PMU) overseeing implementation of project/ Consultant/Contractor working on World Bank Group supported 5.6% project/program Media (press, radio, TV, web, etc.) 5.6% Local Government Office or Staff 4.4% Other 3.3% Office of the President, Prime Minister 2.8% Bilateral/Multilateral Agency 2.8% Independent Government Institution (i.e., Regulatory Agency, Central 2.2% Bank/oversight institution) Youth Group 1.1% Private Foundation 0.6% Trade Union 0.6% Faith-Based Group 0.6% Judiciary Branch 0.0% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=171) Governance 12.3% Finance and markets 11.1% Other 11.1% Generalist (specialized in multiple sectors) 8.2% Transport and ICT 7.0% Education 6.4% Macroeconomics and fiscal management 5.8% Environment and natural resources 5.3% Trade and competitiveness 4.1% Energy and extractives 3.5% Urban, rural, and social development 3.5% Social protection and labor 2.9% Health, nutrition, and population 2.9% Gender 2.9% Water 2.3% Poverty 2.3% Agriculture 2.3% Public-private partnerships 1.8% Jobs 1.8% Climate change 1.8% Fragility, conflict and violence 0.6% 61 World Bank Group Country Opinion Survey 2018: Ethiopia H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, or MIGA) in your country? (N=179) Yes 43.6% No 56.4% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Ethiopia? (Select only ONE response) (N=150) The World Bank (IDA) 75.3% The International Finance Corporation (IFC) 10.0% The Multilateral Investment Guarantee Agency (MIGA) 2.0% Other 12.7% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=162) Yes 24.7% No 75.3% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Ethiopia? (Select only ONE response) (N=39) The two institutions work well together 46.2% The way the two institutions work together needs improvement 35.9% The two institutions do not work well together 0.0% Don’t know 17.9% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Ethiopia? (Choose no more than TWO) (Responses Combined; N=157) Use World Bank Group website for information, data, research, etc. 35.7% Use World Bank Group reports/data 33.8% Engage in World Bank Group related/sponsored events/activities 33.1% Collaborate as part of my professional duties 31.8% Observer (i.e., follow in media, discuss in informal conversations, etc.) 14.6% Percentage of Respondents 8. What’s your gender? (N=181) Female 11.6% Male 88.4% Percentage of Respondents 9. What’s your age? (N=182) 25 and under 0.5% 26-35 10.4% 36-45 28.0% 46-55 44.5% 56 and above 16.5% Percentage of Respondents 10. Which best represents your geographic location? (N=183) Addis Ababa 96.2% Outside Addis Ababa 3.8% 62 World Bank Group Country Opinion Survey 2018: Ethiopia Appendix B: Responses to All Questions by Stakeholder Groups15  Office of the President/Prime Minister/Minister N=27 Office of Parliamentarian N=10  Employee of a Ministry/ PMU/Consultant on WBG project N=33  Local Government N=8 Private Sector/Financial Sector/Private Bank N=30  CSO N=28  Media N=10  Academia N=19  Other N=15 A. General Issues facing Ethiopia In general, would you say that Ethiopia is headed in ... ? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other The right direction 100.0% 87.5% 87.5% 100.0% 79.3% 78.3% 50.0% 73.7% 61.5% The wrong direction 0.0% 0.0% 3.1% 0.0% 6.9% 4.3% 12.5% 5.3% 0.0% Not sure 0.0% 12.5% 9.4% 0.0% 13.8% 17.4% 37.5% 21.1% 38.5% In general, Ethiopia is headed in the right direction in terms of … (1-Strongly disagree, 4-Strongly agree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Sustaining economic recovery and promoting growth* 26 3.42 0.70 9 3.33 0.71 33 3.45 0.71 8 3.38 0.52 30 2.83 0.87 28 3.11 0.57 10 2.90 0.88 18 3.17 0.71 15 2.80 0.56 Improving governance 23 2.78 0.67 10 2.90 0.88 31 2.84 0.78 8 3.00 0.53 30 2.53 0.82 28 2.82 0.82 10 2.00 0.67 19 2.74 0.87 15 2.53 0.74 Delivering better public services to the poor 23 2.78 0.80 10 2.60 1.07 31 2.84 0.82 8 2.75 0.71 28 2.43 0.88 28 2.82 0.86 10 2.10 0.57 19 2.63 0.60 15 2.67 0.72 Reducing corruption* 22 2.27 0.98 9 2.33 1.00 30 2.20 0.92 8 2.50 0.93 29 1.76 0.74 28 2.32 0.94 10 1.40 0.52 17 2.00 0.94 15 1.93 0.80 Ensuring that all children have access to education 23 3.35 0.88 10 3.10 0.74 30 3.40 0.56 8 3.38 0.74 30 2.90 0.66 27 3.22 0.58 9 3.22 0.67 17 3.41 0.80 15 3.40 0.51 Ensuring adequate and productive infrastructure 23 3.17 0.65 10 2.80 0.63 32 3.19 0.64 8 3.13 0.83 30 2.83 0.75 27 3.11 0.64 10 2.90 0.57 19 2.89 0.57 15 2.93 0.70 Ensuring access to clean water 23 3.00 0.74 10 2.80 0.63 32 3.00 0.76 8 2.88 0.83 29 2.52 0.83 26 2.77 0.76 10 2.60 0.70 18 2.61 0.85 15 2.80 0.56 Reducing gender disparities* 22 3.09 0.75 10 3.30 0.48 33 2.97 0.68 7 3.29 0.76 29 2.83 0.71 27 2.59 0.80 9 2.33 0.71 18 2.67 0.69 15 2.53 0.64 Increasing voice and participation of the citizens of Ethiopia 22 2.82 0.85 10 3.00 0.94 31 2.61 0.80 7 3.00 0.58 30 2.57 1.01 28 2.54 1.00 10 1.90 0.57 19 2.26 0.99 15 2.27 0.80 Responsive leadership* 21 2.86 0.91 9 2.78 0.97 31 2.55 0.72 8 2.63 0.74 28 2.11 0.92 28 2.86 0.85 10 1.80 0.79 19 2.32 1.00 15 2.47 0.92 *Significantly different between stakeholder groups 15 Only 180 respondents provided information about their current positions. Therefore, only these respondents were included in the analysis presented in this Appendix. 63 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues facing Ethiopia (continued) In general, over the past five years would you say that your economic status/standard of living has … ? (Select only ONE res ponse) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Improved 65.4% 37.5% 50.0% 71.4% 48.3% 42.9% 50.0% 47.4% 46.7% Worsened 3.8% 25.0% 15.6% 14.3% 10.3% 28.6% 0.0% 21.1% 6.7% Stayed the same 30.8% 37.5% 34.4% 14.3% 41.4% 28.6% 50.0% 31.6% 46.7% In general, over the next five years do you expect the standard of living in Ethiopia … ?* (Sel ect only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other To improve 88.9% 80.0% 81.8% 87.5% 83.3% 67.9% 30.0% 63.2% 80.0% To worsen 0.0% 10.0% 6.1% 0.0% 3.3% 10.7% 20.0% 10.5% 0.0% Stay the same 7.4% 0.0% 0.0% 12.5% 3.3% 17.9% 10.0% 10.5% 13.3% Don't have an opinion 0.0% 0.0% 9.1% 0.0% 3.3% 0.0% 30.0% 0.0% 0.0% Don't know 3.7% 10.0% 3.0% 0.0% 6.7% 3.6% 10.0% 15.8% 6.7% *Significantly different between stakeholder groups Over the next five years do you expect your own economic status/standard of living to … ? (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Improve 92.6% 88.9% 84.8% 100.0% 86.7% 67.9% 70.0% 63.2% 73.3% Worsen 0.0% 0.0% 6.1% 0.0% 0.0% 7.1% 0.0% 15.8% 0.0% Stay the same 7.4% 11.1% 9.1% 0.0% 13.3% 25.0% 30.0% 21.1% 26.7% 64 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues facing Ethiopia (continued) Listed below are a number of development priorities in Ethiopia. Please identify which of the following you consider the most important development priorities in Ethiopia? (Choose no more than THREE) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Social protection 14.8% 10.0% 9.1% 0.0% 3.3% 11.5% 0.0% 16.7% 20.0% Gender equity 11.1% 0.0% 6.1% 0.0% 3.3% 3.8% 0.0% 5.6% 6.7% Private sector development* 22.2% 20.0% 12.1% 20.0% 43.3% 23.1% 80.0% 27.8% 26.7% Education 29.6% 20.0% 18.2% 40.0% 33.3% 30.8% 20.0% 22.2% 33.3% Public sector governance/reform* 25.9% 80.0% 21.2% 20.0% 26.7% 34.6% 50.0% 22.2% 20.0% Regional integration 3.7% 10.0% 3.0% 0.0% 3.3% 0.0% 10.0% 0.0% 0.0% Food security 7.4% 0.0% 12.1% 40.0% 13.3% 7.7% 10.0% 22.2% 13.3% Urban development 3.7% 10.0% 9.1% 0.0% 6.7% 3.8% 0.0% 11.1% 20.0% Energy 3.7% 0.0% 15.2% 20.0% 10.0% 11.5% 10.0% 11.1% 20.0% Water and sanitation 11.1% 0.0% 6.1% 20.0% 13.3% 11.5% 10.0% 5.6% 6.7% Pollution 0.0% 0.0% 0.0% 0.0% 3.3% 7.7% 0.0% 0.0% 0.0% Job creation/employment 51.9% 30.0% 33.3% 40.0% 30.0% 46.2% 70.0% 50.0% 33.3% Health 0.0% 0.0% 12.1% 20.0% 0.0% 7.7% 0.0% 11.1% 0.0% Transport* 0.0% 0.0% 24.2% 0.0% 6.7% 0.0% 0.0% 0.0% 6.7% Agriculture and rural development 40.7% 60.0% 48.5% 20.0% 33.3% 34.6% 10.0% 22.2% 26.7% Trade and exports* 25.9% 40.0% 6.1% 0.0% 10.0% 7.7% 20.0% 5.6% 33.3% Nutrition 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 3.0% 0.0% 0.0% 3.8% 0.0% 11.1% 0.0% Climate change 0.0% 0.0% 6.1% 20.0% 3.3% 7.7% 0.0% 0.0% 0.0% Poverty reduction 7.4% 0.0% 24.2% 20.0% 13.3% 7.7% 0.0% 11.1% 6.7% Anti corruption 14.8% 0.0% 6.1% 0.0% 20.0% 15.4% 10.0% 27.8% 13.3% Economic growth 18.5% 10.0% 18.2% 0.0% 10.0% 11.5% 0.0% 5.6% 6.7% Disaster risk management* 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 3.0% 20.0% 6.7% 3.8% 0.0% 11.1% 6.7% Information and communications technology 3.7% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues facing Ethiopia (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Ethiopia? (Choose no more than THREE) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Economic growth 51.9% 40.0% 60.6% 66.7% 36.7% 44.0% 50.0% 57.9% 33.3% Disaster risk management 3.7% 0.0% 6.1% 0.0% 0.0% 12.0% 0.0% 5.3% 0.0% Equality of opportunity 18.5% 30.0% 9.1% 0.0% 20.0% 16.0% 30.0% 26.3% 20.0% Information and communications technology 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 7.4% 10.0% 12.1% 0.0% 6.7% 8.0% 10.0% 10.5% 33.3% Agriculture and rural development 40.7% 40.0% 54.5% 33.3% 46.7% 48.0% 60.0% 36.8% 33.3% Trade and exports 3.7% 20.0% 0.0% 0.0% 13.3% 12.0% 20.0% 5.3% 6.7% Nutrition* 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 10.0% 3.0% 16.7% 0.0% 0.0% 0.0% 5.3% 6.7% Transport 14.8% 0.0% 6.1% 0.0% 3.3% 4.0% 0.0% 5.3% 0.0% Energy 14.8% 10.0% 9.1% 0.0% 10.0% 0.0% 0.0% 5.3% 0.0% Anti corruption 22.2% 10.0% 15.2% 0.0% 20.0% 24.0% 30.0% 26.3% 26.7% Water and sanitation 0.0% 0.0% 0.0% 16.7% 6.7% 0.0% 0.0% 0.0% 0.0% Pollution 0.0% 0.0% 0.0% 0.0% 3.3% 4.0% 0.0% 0.0% 0.0% Job creation/employment 55.6% 60.0% 51.5% 50.0% 43.3% 68.0% 40.0% 52.6% 80.0% Health 3.7% 0.0% 6.1% 16.7% 6.7% 12.0% 0.0% 0.0% 0.0% Public sector governance/reform 11.1% 40.0% 12.1% 33.3% 20.0% 4.0% 20.0% 5.3% 6.7% Gender equity 3.7% 0.0% 6.1% 0.0% 3.3% 0.0% 0.0% 5.3% 0.0% Private sector development 11.1% 30.0% 15.2% 33.3% 33.3% 8.0% 20.0% 15.8% 20.0% Education 22.2% 0.0% 9.1% 0.0% 10.0% 20.0% 10.0% 10.5% 20.0% Regional integration 0.0% 0.0% 3.0% 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% Food security 7.4% 0.0% 12.1% 0.0% 6.7% 4.0% 10.0% 10.5% 6.7% Urban development 3.7% 0.0% 9.1% 16.7% 3.3% 4.0% 0.0% 5.3% 0.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 4.0% 0.0% 5.3% 6.7% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues facing Ethiopia (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Ethiopia? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Better quality public services 12.0% 14.3% 16.1% 0.0% 7.1% 16.7% 0.0% 6.3% 15.4% Greater access to basic services such as education, health, water, agriculture, and nutrition for 68.0% 14.3% 64.5% 66.7% 53.6% 29.2% 33.3% 50.0% 61.5% citizens* Better entrepreneurial opportunities 16.0% 14.3% 9.7% 0.0% 25.0% 8.3% 22.2% 0.0% 0.0% A growing middle class* 0.0% 0.0% 3.2% 33.3% 3.6% 8.3% 22.2% 18.8% 15.4% Better employment opportunities for young 24.0% 42.9% 25.8% 33.3% 25.0% 37.5% 33.3% 56.3% 53.8% people Better employment opportunities for women* 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% Greater voice and participation for citizens to help 8.0% 28.6% 12.9% 0.0% 25.0% 29.2% 11.1% 6.3% 7.7% ensure greater accountability Education and training that better ensure job 20.0% 14.3% 6.5% 16.7% 3.6% 16.7% 22.2% 18.8% 30.8% opportunity Better opportunity for the poor who live in rural 4.0% 14.3% 16.1% 0.0% 21.4% 4.2% 0.0% 12.5% 0.0% areas Better opportunity for the poor who live in urban 4.0% 14.3% 6.5% 0.0% 0.0% 4.2% 0.0% 6.3% 0.0% areas Consistent economic growth 40.0% 28.6% 32.3% 33.3% 17.9% 20.8% 33.3% 25.0% 7.7% More reliable social safety net 0.0% 0.0% 0.0% 16.7% 7.1% 0.0% 0.0% 0.0% 0.0% Greater access to micro-finance for the poor 0.0% 14.3% 3.2% 0.0% 3.6% 4.2% 11.1% 0.0% 7.7% Other 4.0% 0.0% 0.0% 0.0% 3.6% 4.2% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups To what extent is greater gender equity necessary for sustainable economic development in Ethiopia? (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other To a very high extent 70.4% 50.0% 71.9% 50.0% 50.0% 51.9% 60.0% 68.4% 60.0% To a somewhat high extent 29.6% 40.0% 25.0% 37.5% 43.3% 40.7% 40.0% 26.3% 40.0% To a somewhat low extent 0.0% 0.0% 3.1% 12.5% 6.7% 7.4% 0.0% 0.0% 0.0% To a very low extent 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% Prefer not to answer 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 67 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues facing Ethiopia (continued) To what extent is there gender equity (little to no gap between women and men, and boys and girls) in Ethiopia? (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other To a very high extent 18.5% 30.0% 18.8% 25.0% 16.7% 15.4% 0.0% 15.8% 6.7% To a somewhat high extent 59.3% 40.0% 28.1% 37.5% 30.0% 34.6% 60.0% 42.1% 33.3% To a somewhat low extent 22.2% 20.0% 40.6% 25.0% 33.3% 38.5% 30.0% 31.6% 33.3% To a very low extent 0.0% 10.0% 12.5% 12.5% 20.0% 11.5% 10.0% 5.3% 26.7% Prefer not to answer 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% B. Overall Attitudes toward the World Bank Group Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank Group 27 6.89 2.33 10 5.20 2.20 33 7.12 1.73 8 6.00 2.00 29 5.48 2.10 27 6.74 1.70 10 7.30 2.54 19 6.63 1.83 15 6.53 1.77 in Ethiopia?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank 22 7.50 2.02 6 6.67 1.97 32 7.91 1.20 8 7.13 1.81 24 6.33 2.14 27 6.81 2.08 8 7.63 1.51 15 7.00 1.93 13 6.54 1.98 Group’s effectiveness in Ethiopia. (1-Not effective at all, 10-Very effective) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Ethiopia solve its most complicated 24 6.96 1.97 8 6.13 2.42 33 8.18 1.10 7 7.71 1.11 23 6.61 1.78 25 6.80 2.08 8 8.00 1.85 12 7.75 1.54 11 7.27 1.95 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Ethiopia, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Ethiopia? (Choose no more than THREE) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Energy 11.5% 30.0% 25.0% 12.5% 24.1% 14.8% 20.0% 5.3% 6.7% Water and sanitation 30.8% 20.0% 12.5% 25.0% 6.9% 3.7% 0.0% 5.3% 13.3% Pollution 0.0% 0.0% 0.0% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% Job creation/employment 38.5% 30.0% 25.0% 25.0% 27.6% 55.6% 70.0% 52.6% 46.7% Health 19.2% 20.0% 0.0% 37.5% 10.3% 7.4% 0.0% 10.5% 6.7% Social protection 7.7% 10.0% 6.3% 12.5% 6.9% 7.4% 10.0% 15.8% 33.3% Gender equity 7.7% 0.0% 6.3% 0.0% 0.0% 14.8% 0.0% 5.3% 0.0% Private sector development* 19.2% 0.0% 12.5% 12.5% 44.8% 11.1% 30.0% 10.5% 6.7% Education 26.9% 20.0% 18.8% 12.5% 20.7% 37.0% 20.0% 26.3% 20.0% Public sector governance/reform 23.1% 40.0% 18.8% 25.0% 31.0% 18.5% 30.0% 31.6% 40.0% Regional integration 0.0% 10.0% 0.0% 0.0% 3.4% 3.7% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 3.1% 12.5% 10.3% 7.4% 20.0% 10.5% 13.3% Urban development 7.7% 0.0% 6.3% 12.5% 6.9% 7.4% 0.0% 5.3% 0.0% Economic growth 42.3% 30.0% 53.1% 25.0% 17.2% 22.2% 30.0% 15.8% 33.3% Disaster risk management 0.0% 0.0% 3.1% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 12.5% 6.9% 11.1% 0.0% 10.5% 6.7% Information and communications technology 3.8% 10.0% 0.0% 0.0% 0.0% 3.7% 0.0% 10.5% 6.7% Transport 3.8% 10.0% 25.0% 0.0% 10.3% 3.7% 0.0% 10.5% 13.3% Agriculture and rural development 30.8% 30.0% 46.9% 37.5% 27.6% 40.7% 20.0% 26.3% 26.7% Trade and exports 0.0% 20.0% 6.3% 0.0% 6.9% 0.0% 10.0% 0.0% 6.7% Nutrition 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 7.7% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 10.5% 6.7% Climate change 3.8% 0.0% 9.4% 0.0% 0.0% 3.7% 0.0% 10.5% 0.0% Poverty reduction 11.5% 20.0% 21.9% 12.5% 24.1% 11.1% 20.0% 0.0% 6.7% Anti corruption 0.0% 0.0% 0.0% 0.0% 6.9% 7.4% 10.0% 10.5% 6.7% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Ethiopia? Office of President/ Employee of a Ministry/ Private Sector/ Greatest Value Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Bringing together different groups of stakeholders 4.8% 16.7% 7.7% 12.5% 0.0% 5.6% 11.1% 21.4% 0.0% Capacity development related to World Bank 23.8% 33.3% 7.7% 0.0% 16.7% 27.8% 0.0% 21.4% 16.7% Group supported projects Stand-alone technical assistance 0.0% 0.0% 3.8% 0.0% 11.1% 0.0% 11.1% 7.1% 0.0% Policy advice, studies, analyses 9.5% 16.7% 15.4% 0.0% 27.8% 33.3% 33.3% 14.3% 16.7% Financial resources 38.1% 33.3% 42.3% 37.5% 38.9% 33.3% 11.1% 28.6% 50.0% Data and statistics 0.0% 0.0% 11.5% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% Promoting knowledge sharing* 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 22.2% 0.0% 0.0% Implementation support 4.8% 0.0% 3.8% 0.0% 5.6% 0.0% 0.0% 0.0% 16.7% Mobilizing third party financial resources* 14.3% 0.0% 3.8% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% Donor coordination 4.8% 0.0% 3.8% 12.5% 0.0% 0.0% 11.1% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of President/ Employee of a Ministry/ Private Sector/ 2nd Greatest Value Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Bringing together different groups of stakeholders 4.8% 0.0% 4.0% 0.0% 15.8% 0.0% 10.0% 11.8% 0.0% Capacity development related to World Bank 23.8% 16.7% 12.0% 12.5% 10.5% 10.0% 20.0% 0.0% 16.7% Group supported projects Stand-alone technical assistance 4.8% 16.7% 4.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Policy advice, studies, analyses 28.6% 0.0% 8.0% 12.5% 5.3% 15.0% 20.0% 0.0% 16.7% Financial resources 14.3% 50.0% 28.0% 25.0% 15.8% 20.0% 40.0% 17.6% 33.3% Data and statistics 9.5% 0.0% 0.0% 0.0% 0.0% 15.0% 0.0% 5.9% 0.0% Promoting knowledge sharing 4.8% 0.0% 4.0% 0.0% 15.8% 10.0% 0.0% 11.8% 8.3% Implementation support* 4.8% 0.0% 16.0% 25.0% 10.5% 5.0% 0.0% 41.2% 16.7% Mobilizing third party financial resources 0.0% 16.7% 8.0% 0.0% 21.1% 5.0% 0.0% 5.9% 0.0% Donor coordination 4.8% 0.0% 16.0% 25.0% 5.3% 20.0% 0.0% 5.9% 8.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Ethiopia? (Choose no more than TW O) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Lack of adequate criticism of controversial policies 18.2% 0.0% 18.2% 0.0% 25.0% 47.8% 50.0% 50.0% 6.7% and reform efforts in the country* Staff not accessible enough* 0.0% 0.0% 3.0% 25.0% 0.0% 4.3% 0.0% 0.0% 6.7% Not collaborating enough with private sector* 4.5% 0.0% 6.1% 12.5% 42.9% 4.3% 30.0% 25.0% 6.7% Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN 13.6% 0.0% 6.1% 0.0% 3.6% 4.3% 0.0% 0.0% 13.3% agencies Not aligned with country priorities 13.6% 30.0% 9.1% 25.0% 3.6% 8.7% 0.0% 0.0% 6.7% Not adequately sensitive to political/social 13.6% 10.0% 18.2% 0.0% 17.9% 4.3% 20.0% 25.0% 33.3% realities in Ethiopia Too influenced by developed countries 31.8% 20.0% 3.0% 25.0% 17.9% 17.4% 20.0% 6.3% 13.3% World Bank Group’s processes too slow 4.5% 10.0% 15.2% 12.5% 10.7% 13.0% 0.0% 6.3% 20.0% World Bank Group’s processes too complex 27.3% 10.0% 21.2% 25.0% 17.9% 13.0% 0.0% 0.0% 20.0% Not exploring alternative policy options 0.0% 0.0% 9.1% 0.0% 0.0% 4.3% 20.0% 6.3% 20.0% Not sufficiently focused on results 0.0% 10.0% 12.1% 0.0% 0.0% 4.3% 0.0% 6.3% 13.3% Not in it for the long term 0.0% 0.0% 3.0% 0.0% 0.0% 8.7% 0.0% 6.3% 0.0% Its advice and strategies do not lend themselves 13.6% 0.0% 9.1% 0.0% 3.6% 4.3% 10.0% 6.3% 0.0% to practical problem solving Not collaborating enough with civil society* 4.5% 0.0% 6.1% 25.0% 0.0% 30.4% 0.0% 0.0% 13.3% Not enough public disclosure of its work 4.5% 0.0% 9.1% 25.0% 10.7% 4.3% 10.0% 6.3% 6.7% Arrogant in its approach 4.5% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Inadequate World Bank Group’s staffing in 18.2% 0.0% 6.1% 12.5% 0.0% 4.3% 0.0% 0.0% 0.0% Ethiopia The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% Other 4.5% 0.0% 3.0% 12.5% 0.0% 0.0% 10.0% 0.0% 0.0% Don’t know 4.5% 40.0% 15.2% 0.0% 17.9% 8.7% 10.0% 25.0% 6.7% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Ethiopia? (Select only ONE r esponse) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other To a fully sufficient degree 18.5% 10.0% 21.2% 12.5% 6.7% 3.6% 10.0% 10.5% 6.7% To a somewhat sufficient degree 59.3% 40.0% 51.5% 50.0% 10.0% 50.0% 40.0% 36.8% 53.3% To a somewhat insufficient degree 11.1% 30.0% 18.2% 37.5% 50.0% 32.1% 30.0% 36.8% 33.3% To a very insufficient degree 0.0% 20.0% 3.0% 0.0% 20.0% 14.3% 10.0% 5.3% 0.0% Don't know 11.1% 0.0% 6.1% 0.0% 13.3% 0.0% 10.0% 10.5% 6.7% 71 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s support helps ensure that men and women equally benefit from econom ic development in Ethiopia? (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other To a fully sufficient degree 26.9% 0.0% 25.0% 0.0% 3.3% 7.1% 10.0% 10.5% 13.3% To a somewhat sufficient degree 34.6% 40.0% 43.8% 85.7% 23.3% 46.4% 40.0% 47.4% 40.0% To a somewhat insufficient degree 23.1% 30.0% 18.8% 14.3% 40.0% 35.7% 40.0% 26.3% 26.7% To a very insufficient degree 3.8% 10.0% 3.1% 0.0% 13.3% 7.1% 10.0% 10.5% 0.0% Don't know 11.5% 20.0% 9.4% 0.0% 20.0% 3.6% 0.0% 5.3% 20.0% How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Ethiopia Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing (IPF) 13 7.15 1.77 7 7.71 1.80 25 7.60 1.71 6 7.83 1.33 16 6.31 1.96 20 6.50 2.12 7 7.43 1.90 13 7.00 2.83 10 7.00 1.49 Program-for-Results Financing (PforR)* 12 7.92 1.31 7 8.43 1.51 17 7.24 1.79 5 7.20 2.17 8 5.50 1.85 19 6.58 2.24 7 6.71 1.98 6 5.50 2.26 9 6.67 1.58 Trust funds and grants 13 7.92 1.38 4 7.25 3.40 24 7.08 1.95 6 6.33 1.63 11 5.82 1.89 18 6.39 2.25 7 6.43 1.90 5 5.80 2.68 10 6.60 1.65 Capacity building 18 7.78 1.56 6 7.17 2.23 24 6.75 1.82 8 7.25 2.31 24 6.42 1.98 21 7.10 1.70 9 6.78 2.33 16 6.88 1.71 13 7.00 2.04 Knowledge products/services 14 7.71 1.07 5 7.20 1.64 23 7.17 1.77 7 6.86 1.46 20 6.05 2.14 19 6.95 1.54 9 7.22 2.44 14 7.43 1.74 10 7.00 1.15 MIGA Guarantees 5 7.00 1.22 8 6.50 1.60 3 6.67 2.08 8 6.63 2.07 12 5.17 2.59 4 7.25 1.89 2 4.00 4.24 4 5.50 2.08 IFC Investment Services 3 8.33 1.53 1 10.00 9 6.22 1.99 3 7.00 1.00 12 4.92 2.50 11 4.91 2.43 7 6.14 2.34 3 5.00 3.61 9 5.11 1.54 IFC Advisory Services 5 8.00 1.41 2 8.00 0.00 9 7.00 2.18 3 7.00 1.00 13 5.31 2.53 11 4.91 2.66 6 6.17 2.40 4 4.75 3.86 8 5.38 2.13 *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Beneficiaries 25.0% 30.0% 30.3% 25.0% 10.0% 18.5% 10.0% 21.1% 46.7% Youth/university groups 29.2% 20.0% 27.3% 12.5% 23.3% 14.8% 20.0% 26.3% 6.7% Private sector 33.3% 10.0% 42.4% 25.0% 63.3% 40.7% 60.0% 42.1% 40.0% Local government 37.5% 20.0% 39.4% 62.5% 40.0% 22.2% 0.0% 21.1% 33.3% Donor community 4.2% 0.0% 15.2% 37.5% 3.3% 11.1% 0.0% 5.3% 13.3% NGOs/Community Based Organizations* 12.5% 30.0% 3.0% 25.0% 10.0% 51.9% 0.0% 31.6% 6.7% Academia/think tanks/research institutes 29.2% 30.0% 36.4% 12.5% 33.3% 37.0% 20.0% 42.1% 40.0% Foundations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Media* 0.0% 0.0% 0.0% 0.0% 6.7% 3.7% 60.0% 5.3% 6.7% Other* 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Don't know* 12.5% 20.0% 0.0% 0.0% 3.3% 0.0% 10.0% 0.0% 0.0% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Ethiopia? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 23 7.61 1.90 10 6.30 2.11 33 8.52 1.35 7 7.57 1.72 27 6.44 1.83 28 7.25 1.84 10 7.20 2.25 19 7.74 1.66 13 7.54 2.22 in development in Ethiopia* The World Bank Group’s work is aligned with what I consider 24 7.67 2.16 10 6.40 2.41 32 7.91 1.86 8 7.38 1.30 27 6.15 2.30 28 6.75 1.78 10 6.60 2.27 18 7.39 2.00 14 7.50 1.70 the development priorities for Ethiopia* The World Bank Group supports programs and strategies 24 7.83 1.97 9 6.33 2.40 32 8.22 1.43 7 7.57 1.13 25 6.48 2.00 28 7.04 1.97 10 6.50 2.27 18 7.11 1.91 13 6.38 1.98 that are realistic for Ethiopia* *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Ethiopia, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 22 7.05 1.96 9 6.33 2.12 30 7.43 1.74 8 6.88 1.36 23 6.13 2.01 28 6.39 2.02 9 6.56 1.67 17 7.00 1.84 14 6.64 2.02 Flexibility (in terms of the institution’s products and services) 24 5.83 2.22 8 6.25 2.66 30 6.83 2.18 8 6.25 1.98 22 5.09 2.18 26 5.69 2.26 7 5.71 1.89 16 4.81 2.23 13 5.54 1.94 Flexibility (in terms of changing country circumstances)* 22 6.27 2.43 7 6.00 2.45 31 7.13 1.88 7 5.86 2.12 20 5.10 2.13 25 5.80 2.42 7 6.14 1.35 16 4.50 2.19 13 6.08 2.22 Being inclusive 21 7.00 1.90 8 7.25 1.91 27 7.56 1.87 7 7.00 0.58 24 5.79 2.45 26 6.12 1.77 8 6.63 1.30 18 6.33 2.25 13 6.38 1.71 Openness (sharing data and other information)* 21 7.19 1.54 8 7.75 0.89 29 8.03 1.55 6 7.33 1.63 26 6.31 2.31 27 7.00 1.52 7 6.71 1.50 18 6.61 2.23 13 6.69 1.70 Collaboration with the Government* 23 8.35 1.47 10 7.00 1.33 31 8.65 1.23 7 7.71 1.11 24 7.29 1.46 27 7.44 1.50 10 7.70 1.34 18 7.83 1.29 11 7.82 1.72 The speed in which it gets things accomplished on the 22 6.09 1.80 8 6.63 2.45 29 7.10 1.80 7 6.14 1.86 24 5.13 2.01 28 6.18 1.68 7 5.86 1.95 16 6.13 1.82 13 6.08 2.02 ground Helping to bring discipline/effective supervision to 20 6.95 1.93 8 7.75 1.49 30 8.10 1.58 7 6.43 1.27 21 5.71 2.26 25 6.72 1.88 6 6.50 1.76 13 6.77 1.92 11 6.27 1.68 implementation of investment projects* Collaboration with civil society* 19 6.05 2.22 6 6.50 1.38 25 7.28 1.81 5 6.00 1.41 22 4.68 2.19 23 4.96 2.08 8 6.38 1.92 15 4.80 2.14 11 4.09 1.70 Staff accessibility* 19 6.53 1.87 7 5.57 2.57 31 7.87 1.80 5 5.80 2.59 19 5.32 2.89 25 6.24 1.96 7 6.71 2.56 16 6.31 2.27 11 7.00 1.73 Collaboration with other donors and development partners* 18 7.00 1.97 6 6.67 2.25 25 7.92 1.47 6 6.67 1.21 19 6.11 1.97 25 6.00 1.78 6 7.50 1.22 13 7.54 2.11 9 6.33 2.40 Collaboration with the private sector* 15 5.93 2.55 7 4.86 3.08 23 6.39 2.33 6 6.83 1.72 25 3.96 2.15 24 5.50 2.13 9 5.56 1.74 11 5.00 1.84 8 4.88 1.96 Straightforwardness and honesty* 17 7.24 1.68 7 7.14 1.46 29 8.14 1.27 5 8.00 1.00 20 6.40 1.96 26 6.81 2.08 7 6.86 1.46 12 6.50 2.61 11 7.91 1.58 Treating clients and stakeholders in Ethiopia with respect* 19 8.05 1.54 7 7.57 1.13 30 8.53 1.33 6 8.00 0.89 16 6.69 2.33 25 7.04 2.03 6 8.00 1.90 17 7.82 0.95 13 8.08 1.55 Being a long-term partner* 23 8.57 1.24 10 8.30 0.67 30 8.63 1.45 7 8.14 1.07 24 7.21 2.54 26 7.85 2.11 8 8.88 0.99 17 8.65 1.00 13 8.46 1.05 *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other The World Bank Group does not provide the government with consistent support throughout 22.7% 20.0% 19.4% 14.3% 6.9% 16.0% 0.0% 10.5% 6.7% the reform effort Political pressures and obstacles 45.5% 20.0% 12.9% 0.0% 34.5% 44.0% 30.0% 42.1% 20.0% Reforms are not well thought out in light of 31.8% 40.0% 29.0% 42.9% 37.9% 16.0% 30.0% 31.6% 26.7% country challenges Poor coordination within the Government 27.3% 30.0% 16.1% 42.9% 20.7% 16.0% 10.0% 10.5% 13.3% There is an inadequate level of private sector 9.1% 20.0% 22.6% 0.0% 34.5% 12.0% 60.0% 15.8% 6.7% participation and support* Poor donor coordination 4.5% 0.0% 9.7% 0.0% 0.0% 8.0% 10.0% 5.3% 6.7% The World Bank Group is not sensitive enough to 22.7% 20.0% 16.1% 0.0% 10.3% 16.0% 0.0% 15.8% 6.7% political/social realities on the ground Lack of/inadequate levels of capacity in 9.1% 10.0% 38.7% 85.7% 17.2% 32.0% 10.0% 31.6% 60.0% Government* There is not an adequate level of citizen/civil 9.1% 10.0% 6.5% 0.0% 6.9% 20.0% 30.0% 10.5% 33.3% society participation Corruption 4.5% 10.0% 12.9% 0.0% 20.7% 16.0% 20.0% 21.1% 13.3% Poor coordination within the World Bank Group 13.6% 0.0% 9.7% 0.0% 3.4% 0.0% 0.0% 0.0% 6.7% Other 0.0% 10.0% 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups C. World Bank Group’s Effectiveness and Results In Ethiopia, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender* 24 7.83 1.46 10 6.90 1.37 26 7.65 1.35 7 7.57 1.51 23 5.22 1.93 27 6.30 1.75 7 5.57 2.23 13 6.00 2.48 10 5.90 1.60 The impact of climate change* 20 7.20 1.82 10 7.20 1.81 26 8.08 1.35 7 7.43 1.40 22 5.73 2.31 27 6.74 2.09 8 6.00 2.51 13 6.31 2.66 7 5.43 1.27 (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Ethiopia? (1-Not effective at all, 10-Very effective) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection 17 8.00 1.41 7 8.00 1.29 23 7.43 1.65 8 7.38 1.06 19 6.58 2.14 24 6.96 1.97 7 7.57 0.98 16 7.25 2.18 14 7.36 1.95 Gender equity* 19 7.21 1.55 8 7.88 0.64 21 7.62 1.69 8 7.00 1.69 20 5.40 1.93 24 6.25 1.80 6 7.00 1.26 16 6.38 1.96 12 5.75 2.14 Private sector development 13 5.54 2.47 3 6.67 3.21 21 6.29 2.51 5 5.00 1.00 23 4.17 2.37 21 5.10 1.89 6 5.33 1.63 14 4.93 2.30 8 5.13 1.73 Education* 17 8.47 1.23 9 8.00 1.58 22 8.09 1.34 8 7.63 1.06 24 6.50 2.02 23 7.04 1.66 6 6.83 1.47 16 7.06 1.39 12 6.58 2.50 Public sector governance/reform* 19 6.68 1.95 9 7.00 1.22 20 7.35 1.18 6 7.33 0.82 23 5.26 2.07 21 6.57 2.11 7 6.86 1.68 17 6.47 2.03 14 6.14 1.99 Regional integration* 14 5.57 1.87 5 6.40 1.52 17 7.00 2.12 5 7.00 2.45 19 4.68 2.43 21 6.05 1.86 5 4.00 2.24 9 6.78 2.33 7 5.29 2.63 Food security* 19 7.26 1.82 8 7.63 1.30 25 7.88 1.33 8 7.50 1.93 21 6.14 1.82 23 6.43 1.78 8 6.63 1.92 15 7.60 1.64 12 7.25 2.01 Urban development* 22 7.32 1.67 5 8.00 0.71 24 7.58 1.47 7 7.29 1.80 23 5.70 2.46 22 6.18 1.65 7 5.86 2.27 15 6.60 2.20 12 7.08 1.44 Energy 18 6.83 1.82 5 7.20 0.84 21 7.67 1.83 4 6.75 2.50 22 5.68 2.19 24 5.88 2.07 7 6.14 1.21 11 6.82 2.48 8 7.50 2.62 Water and sanitation* 20 7.80 1.44 6 7.33 1.21 23 7.91 1.08 8 8.13 1.13 21 6.71 1.42 21 6.24 1.81 8 7.00 1.31 17 7.35 1.66 12 7.58 2.19 Pollution 14 6.36 1.45 6 6.50 1.22 16 7.19 1.76 4 6.25 1.50 17 5.82 1.94 19 5.53 2.01 3 4.00 2.65 10 5.60 2.27 4 4.75 3.30 Job creation/employment* 17 6.24 1.89 4 7.25 1.50 23 7.00 1.73 6 7.17 1.60 20 4.65 2.06 23 5.70 1.87 6 5.50 0.55 14 5.93 2.02 10 5.60 2.12 Health* 20 8.15 1.18 9 7.89 1.17 25 8.20 1.26 8 8.38 0.92 22 6.50 2.13 24 6.71 1.78 8 6.88 1.46 16 7.44 1.55 12 7.17 2.29 Transport 13 7.62 1.94 6 7.67 1.37 22 7.91 1.19 5 7.80 1.10 19 6.53 1.78 25 6.56 1.78 8 6.50 2.62 15 7.07 1.62 11 7.45 1.51 Agriculture and rural development* 19 7.79 1.23 8 7.63 1.60 24 7.75 1.39 4 7.50 1.29 22 5.55 2.26 24 6.67 1.63 8 5.63 2.33 18 7.33 1.94 12 6.83 2.04 Trade and exports* 13 6.08 1.61 4 5.50 1.00 16 6.44 1.93 2 7.00 1.41 17 4.24 1.92 22 5.45 1.63 5 4.20 2.59 12 5.58 2.27 9 5.56 2.07 Nutrition* 15 6.87 1.60 6 6.50 1.52 17 7.53 2.10 4 4.75 1.26 18 6.06 2.07 21 5.48 1.66 5 6.20 1.79 12 6.92 1.56 8 5.13 2.59 Natural resource management 11 5.18 2.36 5 6.80 2.17 13 7.31 2.14 3 6.00 2.65 17 4.59 2.00 22 5.55 2.11 4 5.00 0.82 8 6.50 2.67 6 4.83 2.23 Climate change* 17 6.71 1.57 6 6.83 1.47 21 7.76 1.61 5 6.40 1.82 22 5.55 2.36 25 6.56 1.76 7 6.14 2.79 12 6.25 2.77 9 4.89 1.83 Poverty reduction 22 7.77 1.34 7 7.57 1.62 23 8.00 1.54 6 7.83 1.17 25 6.44 2.00 24 6.63 1.53 9 7.22 1.48 18 7.06 2.48 14 7.21 1.85 Anti corruption* 13 5.62 2.50 6 6.50 1.38 15 6.60 1.92 4 6.25 1.71 18 3.22 1.63 20 4.65 2.43 8 4.13 1.96 13 4.62 2.14 8 4.75 2.66 Economic growth* 17 7.35 1.50 8 7.38 1.60 26 7.58 1.36 5 7.60 1.14 23 6.04 1.85 25 6.36 1.82 8 7.50 1.31 18 7.44 1.34 14 7.14 1.56 Disaster risk management 12 6.50 1.57 7 6.86 1.21 16 7.25 1.61 5 7.00 1.73 16 5.50 1.46 22 5.68 2.01 7 6.29 2.43 12 7.00 1.60 9 6.22 2.17 Equality of opportunity* 17 6.53 2.32 7 7.00 1.15 20 7.55 1.85 4 7.25 0.96 20 4.80 1.96 24 5.54 1.91 6 5.17 2.40 13 6.31 1.84 10 6.10 1.79 *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 23 7.52 1.68 10 6.70 1.89 31 7.87 1.28 8 7.63 1.30 28 6.32 2.06 27 7.22 1.58 10 6.70 1.49 19 6.79 1.51 14 6.93 1.27 achieve development results in Ethiopia?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Ethiopia? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 21 7.43 1.86 9 6.44 2.55 31 7.29 2.25 7 6.71 0.95 24 5.42 1.98 24 6.54 1.74 8 6.25 1.39 17 6.76 1.68 13 6.46 1.66 needs of Ethiopia* The World Bank Group meets Ethiopia’s needs for 22 7.45 1.65 9 6.44 1.67 30 7.13 2.11 7 6.71 1.60 27 5.93 2.37 23 6.61 1.75 7 6.57 2.07 16 6.44 1.63 13 6.62 2.10 knowledge services *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group help Ethiopia to mobilize finance for development from private sector 18 6.44 2.36 6 5.67 3.01 23 6.61 2.37 5 6.40 1.34 23 4.22 2.45 18 5.94 1.86 9 4.56 2.07 12 6.00 2.92 8 4.00 1.60 sources?* (1-Not effectively at all, 10-Very effectively) *Significantly different between stakeholder groups As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Ethiopia? (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Very familiar 4.3% 0.0% 9.7% 12.5% 3.3% 3.7% 0.0% 0.0% 6.7% Somewhat familiar 34.8% 11.1% 19.4% 37.5% 26.7% 33.3% 50.0% 16.7% 0.0% Somewhat unfamiliar 17.4% 11.1% 12.9% 12.5% 16.7% 18.5% 30.0% 22.2% 33.3% Very unfamiliar 13.0% 33.3% 6.5% 12.5% 13.3% 14.8% 10.0% 16.7% 13.3% Don't know 30.4% 44.4% 51.6% 25.0% 40.0% 29.6% 10.0% 44.4% 46.7% How effectively does the World Bank Group support Ethiopia’s efforts … ? (1-Not effectively at all, 10-Very effectively) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To build stronger domestic resource mobilization systems in 17 6.18 1.98 7 6.14 2.12 27 6.78 1.55 7 6.43 1.90 24 5.54 1.98 25 5.92 1.68 8 5.38 1.60 14 6.29 1.54 11 5.55 2.46 the Government To develop better and stronger data collection/analytics 21 6.86 2.29 9 5.56 1.94 26 7.27 1.34 8 7.75 1.04 23 5.48 2.21 24 6.04 1.81 9 5.78 2.33 14 7.07 2.09 14 6.50 1.79 systems within the Government* To strengthen the country’s crisis preparedness* 18 6.61 1.75 8 6.25 2.31 23 7.17 1.53 8 6.50 1.51 20 5.25 1.62 24 5.92 1.50 8 5.25 2.25 12 6.58 2.19 9 6.78 1.92 *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2018: Ethiopia D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Weekly 4.0% 11.1% 21.9% 12.5% 6.9% 14.8% 20.0% 5.3% 0.0% Monthly 12.0% 0.0% 9.4% 25.0% 13.8% 25.9% 40.0% 10.5% 13.3% A few times a year 44.0% 22.2% 40.6% 12.5% 34.5% 29.6% 20.0% 68.4% 33.3% Rarely 20.0% 33.3% 18.8% 25.0% 31.0% 18.5% 0.0% 15.8% 46.7% Never 20.0% 33.3% 9.4% 25.0% 13.8% 11.1% 20.0% 0.0% 6.7% In Ethiopia, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 23 6.74 2.07 4 6.75 2.06 26 7.12 1.58 7 6.00 1.53 21 6.71 1.62 23 6.74 1.94 9 7.00 1.94 18 6.83 2.23 13 6.46 2.11 Include appropriate level of stakeholder involvement during 24 7.17 2.08 6 6.50 1.64 30 7.57 1.81 7 5.71 1.98 20 6.30 2.08 22 6.73 1.80 8 6.25 1.98 15 6.33 2.29 14 5.71 2.20 preparation Lead to practical solutions* 19 7.37 1.57 6 7.50 1.52 30 7.67 1.47 7 6.71 0.95 22 5.91 1.90 24 6.42 1.89 8 5.88 2.10 16 6.00 1.93 13 5.92 1.85 Are accessible (well written and easy to understand) 21 7.10 1.97 5 7.00 1.87 30 7.70 1.84 7 6.29 2.06 24 6.54 2.52 24 7.00 1.74 9 7.00 2.83 17 7.12 2.15 13 6.77 1.64 Are source of relevant information on global good practices 21 7.67 1.71 6 7.67 1.97 31 7.81 1.68 7 6.86 1.57 21 7.05 2.06 23 6.96 1.66 9 7.00 2.29 17 6.94 2.14 11 7.09 1.58 Are adequately disseminated 21 6.48 1.91 6 6.83 2.86 24 7.58 2.02 6 6.17 0.75 23 5.78 2.76 21 6.05 1.83 8 6.38 2.26 16 6.63 2.45 12 6.08 1.93 Are translated enough into local language 20 4.05 2.04 6 4.67 2.73 19 5.63 2.36 5 5.00 1.22 20 4.15 2.30 21 4.57 2.56 5 4.80 1.64 12 4.08 2.64 7 5.14 2.34 Are adaptable to Ethiopia’s specific development challenges 21 6.71 1.82 6 7.17 1.47 29 7.55 1.62 7 6.71 1.25 22 5.82 2.17 24 6.04 2.24 7 6.86 1.77 17 6.35 1.54 12 5.58 2.19 and country circumstances* *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 26 7.92 1.74 7 7.86 1.57 32 7.78 1.74 5 7.80 1.30 24 6.46 2.00 27 6.48 1.99 10 6.90 1.52 17 7.29 1.26 13 6.77 1.42 development results in your country?* Overall, how would you rate the technical quality of the World 22 8.41 1.76 6 7.67 1.51 29 8.10 1.35 5 7.60 0.55 25 7.64 1.68 27 7.22 1.37 8 7.63 2.20 18 7.61 0.92 13 7.54 1.85 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2018: Ethiopia E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 18 6.61 2.28 7 6.57 2.30 29 7.48 2.13 7 6.29 0.76 20 5.65 2.03 20 6.10 1.94 6 7.00 0.89 9 5.89 1.90 12 6.17 2.12 The World Bank Group effectively monitors and evaluates 22 7.86 1.64 9 7.67 1.12 31 8.10 1.56 7 7.00 0.82 23 6.35 1.92 24 7.04 1.88 7 7.14 2.12 15 7.07 1.16 13 7.23 1.48 the projects and programs it supports* The World Bank Group’s approvals and reviews are done in 23 6.96 1.82 7 7.86 1.57 30 7.57 1.45 7 7.14 0.90 22 5.64 1.92 24 6.42 2.00 4 7.00 1.83 13 7.54 1.27 13 6.23 1.79 a timely fashion* The World Bank Group’s “Safeguard Policy” requirements 20 7.20 2.31 4 8.50 1.73 30 7.60 1.89 7 7.86 1.35 20 5.95 2.19 22 6.55 2.02 6 5.83 3.43 8 7.63 1.19 10 5.70 2.26 are reasonable* The World Bank Group’s conditions on its lending are 18 7.06 2.31 6 7.83 1.83 28 7.21 2.08 4 8.25 1.71 18 5.67 2.54 19 6.05 2.22 8 6.25 2.55 12 5.67 2.02 9 6.11 2.93 reasonable The World Bank Group takes decisions quickly in Ethiopia 19 6.89 2.08 5 6.80 1.48 26 6.69 1.95 5 7.40 0.89 19 5.37 2.27 20 5.85 2.11 4 6.25 1.26 10 6.80 1.32 12 5.83 2.79 Working with the World Bank Group increases Ethiopia’s 20 8.05 1.43 9 7.00 2.40 32 8.13 1.34 7 7.57 1.40 25 6.48 2.18 24 6.42 1.86 7 7.14 1.07 17 7.53 1.42 14 7.00 1.96 institutional capacity* Where country systems are adequate, the World Bank 18 7.56 1.25 6 8.50 1.05 29 7.62 1.76 7 7.71 1.25 18 6.56 2.25 20 6.70 1.69 4 6.75 1.50 7 6.71 1.50 11 6.73 2.20 Group makes appropriate use of them *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 16 6.81 2.04 7 6.57 2.64 27 7.33 1.94 4 7.75 0.96 26 4.96 2.49 23 5.70 1.61 8 6.38 1.85 16 6.63 1.75 11 6.09 1.87 partnerships in Ethiopia?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related to 20 6.35 2.48 9 7.33 1.80 22 7.09 1.63 5 6.80 1.79 19 5.89 1.52 23 6.48 1.68 9 6.67 1.50 14 7.07 1.59 12 8.08 1.08 refugees in Ethiopia? (1-To no degree at all, 10-To a very significant degree) 78 World Bank Group Country Opinion Survey 2018: Ethiopia E. Working with the World Bank Group (continued) In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the refugee crisis in Ethiopia? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Education 40.0% 20.0% 20.0% 12.5% 34.5% 40.7% 30.0% 50.0% 46.7% Health 36.0% 70.0% 43.3% 75.0% 37.9% 48.1% 30.0% 44.4% 26.7% Supporting poor and marginalized local 12.0% 20.0% 23.3% 12.5% 13.8% 7.4% 10.0% 27.8% 13.3% communities Jobs 8.0% 0.0% 16.7% 12.5% 27.6% 18.5% 40.0% 11.1% 26.7% Nutrition 20.0% 60.0% 16.7% 37.5% 13.8% 18.5% 10.0% 11.1% 20.0% Business development 4.0% 0.0% 6.7% 0.0% 17.2% 11.1% 10.0% 16.7% 13.3% Infrastructure 20.0% 0.0% 26.7% 12.5% 13.8% 11.1% 10.0% 22.2% 0.0% Social cohesion 12.0% 10.0% 13.3% 0.0% 6.9% 7.4% 0.0% 11.1% 6.7% Public services 8.0% 0.0% 3.3% 0.0% 0.0% 7.4% 10.0% 0.0% 13.3% Macro issues 4.0% 0.0% 3.3% 0.0% 0.0% 3.7% 0.0% 0.0% 6.7% Don’t know 16.0% 10.0% 13.3% 12.5% 17.2% 7.4% 20.0% 0.0% 13.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% Please rate how you feel when you think about the impact of the refugees in regards to…. Office of President/ Employee of a Ministry/ Private Sector/ Ethiopia’s economy* Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other A very negative impact 12.5% 20.0% 15.6% 16.7% 11.1% 0.0% 0.0% 11.8% 7.1% A somewhat negative impact 79.2% 60.0% 46.9% 33.3% 48.1% 50.0% 50.0% 58.8% 35.7% A somewhat positive impact 8.3% 0.0% 28.1% 33.3% 25.9% 26.9% 20.0% 17.6% 50.0% A very positive impact 0.0% 0.0% 3.1% 0.0% 11.1% 19.2% 0.0% 5.9% 7.1% No impact at all 0.0% 20.0% 6.3% 16.7% 3.7% 3.8% 30.0% 5.9% 0.0% *Significantly different between stakeholder groups Office of President/ Employee of a Ministry/ Private Sector/ Social cohesion* Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other A very negative impact 20.8% 11.1% 12.9% 14.3% 28.6% 0.0% 0.0% 5.9% 7.7% A somewhat negative impact 54.2% 33.3% 29.0% 0.0% 32.1% 26.9% 20.0% 52.9% 38.5% A somewhat positive impact 16.7% 44.4% 41.9% 71.4% 25.0% 38.5% 50.0% 29.4% 53.8% A very positive impact 0.0% 0.0% 3.2% 14.3% 10.7% 30.8% 0.0% 5.9% 0.0% No impact at all 8.3% 11.1% 12.9% 0.0% 3.6% 3.8% 30.0% 5.9% 0.0% *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2018: Ethiopia E. Working with the World Bank Group (continued) Please rate how you feel when you think about the impact of the refugees in regards to…. Office of President/ Employee of a Ministry/ Private Sector/ National security Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other A very negative impact 26.1% 10.0% 13.3% 14.3% 25.9% 3.8% 0.0% 6.3% 14.3% A somewhat negative impact 56.5% 60.0% 53.3% 57.1% 37.0% 46.2% 80.0% 68.8% 57.1% A somewhat positive impact 8.7% 10.0% 13.3% 28.6% 14.8% 30.8% 0.0% 12.5% 21.4% A very positive impact 0.0% 0.0% 6.7% 0.0% 11.1% 11.5% 0.0% 0.0% 0.0% No impact at all 8.7% 20.0% 13.3% 0.0% 11.1% 7.7% 20.0% 12.5% 7.1% Office of President/ Employee of a Ministry/ Private Sector/ Public service delivery Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other A very negative impact 13.6% 0.0% 10.0% 14.3% 11.1% 0.0% 10.0% 6.3% 7.1% A somewhat negative impact 68.2% 50.0% 46.7% 42.9% 55.6% 50.0% 30.0% 75.0% 64.3% A somewhat positive impact 9.1% 10.0% 26.7% 14.3% 22.2% 30.8% 20.0% 12.5% 14.3% A very positive impact 4.5% 0.0% 6.7% 14.3% 3.7% 15.4% 0.0% 0.0% 0.0% No impact at all 4.5% 40.0% 10.0% 14.3% 7.4% 3.8% 40.0% 6.3% 14.3% Office of President/ Employee of a Ministry/ Private Sector/ Ethiopia’s poor and marginalized* Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other A very negative impact 25.0% 20.0% 20.7% 14.3% 23.1% 0.0% 10.0% 18.8% 7.1% A somewhat negative impact 45.8% 20.0% 27.6% 14.3% 53.8% 36.0% 60.0% 50.0% 42.9% A somewhat positive negative 16.7% 10.0% 20.7% 14.3% 15.4% 44.0% 10.0% 6.3% 21.4% A very positive impact 4.2% 0.0% 6.9% 14.3% 3.8% 16.0% 0.0% 6.3% 0.0% No impact at all 8.3% 50.0% 24.1% 42.9% 3.8% 4.0% 20.0% 18.8% 28.6% *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2018: Ethiopia F. The Future Role of the World Bank Group in Ethiopia Which of the following SHOULD the World Bank Group do to make itself of greater value in Ethiopia? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Offer more innovative knowledge services 25.0% 20.0% 15.6% 25.0% 13.8% 17.9% 40.0% 15.8% 21.4% Collaborate more effectively with Government 50.0% 40.0% 31.3% 25.0% 20.7% 32.1% 10.0% 31.6% 14.3% clients Work faster 12.5% 10.0% 9.4% 25.0% 3.4% 7.1% 0.0% 0.0% 14.3% Reduce the complexity of obtaining World Bank 33.3% 0.0% 18.8% 12.5% 13.8% 14.3% 10.0% 21.1% 14.3% Group financing Help to bring discipline/effective supervision to 0.0% 10.0% 6.3% 25.0% 6.9% 7.1% 10.0% 10.5% 7.1% implementation of World Bank Group projects Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN 8.3% 40.0% 15.6% 0.0% 0.0% 7.1% 0.0% 5.3% 14.3% agencies* Offer more innovative financial products 16.7% 0.0% 18.8% 12.5% 13.8% 7.1% 0.0% 10.5% 7.1% Ensure greater selectivity in its work 0.0% 20.0% 6.3% 0.0% 10.3% 3.6% 0.0% 0.0% 7.1% Provide more adequate data/knowledge/statistics/figures on Ethiopia’s 0.0% 0.0% 0.0% 0.0% 3.4% 14.3% 10.0% 0.0% 14.3% economy Improve the competitiveness of its financing 0.0% 10.0% 3.1% 12.5% 3.4% 0.0% 0.0% 5.3% 0.0% compared to markets Work more with civil society and beneficiary 0.0% 10.0% 6.3% 25.0% 10.3% 35.7% 0.0% 26.3% 21.4% representatives* Increase the level of capacity development in the 33.3% 40.0% 40.6% 37.5% 31.0% 35.7% 10.0% 31.6% 35.7% country Leverage the private sector more* 12.5% 0.0% 21.9% 0.0% 48.3% 7.1% 60.0% 21.1% 14.3% Improve the quality of its experts as related to 0.0% 0.0% 3.1% 0.0% 3.4% 7.1% 10.0% 10.5% 0.0% Ethiopia’s specific challenges Work more with private sector 4.2% 0.0% 3.1% 0.0% 13.8% 3.6% 30.0% 10.5% 14.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Ethiopia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Ethiopia?* (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Financial services 33.3% 50.0% 35.5% 37.5% 29.6% 18.5% 30.0% 27.8% 14.3% Knowledge products 37.5% 10.0% 6.5% 25.0% 25.9% 37.0% 30.0% 33.3% 7.1% Convening services 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% None of the above 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% The combination is appropriate for Ethiopia 25.0% 10.0% 51.6% 37.5% 37.0% 44.4% 30.0% 38.9% 71.4% Don't know 0.0% 30.0% 3.2% 0.0% 7.4% 0.0% 10.0% 0.0% 0.0% *Significantly different between stakeholder groups 81 World Bank Group Country Opinion Survey 2018: Ethiopia F. The Future Role of the World Bank Group in Ethiopia (continued) Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Ethiopia? Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Social cohesion 4.3% 0.0% 3.1% 0.0% 10.7% 7.7% 0.0% 5.3% 0.0% Public financial management 26.1% 33.3% 31.3% 0.0% 17.9% 26.9% 10.0% 15.8% 30.8% Promoting inclusion 13.0% 22.2% 12.5% 25.0% 21.4% 19.2% 0.0% 26.3% 15.4% Crisis preparedness 4.3% 11.1% 3.1% 25.0% 3.6% 0.0% 0.0% 10.5% 7.7% Crisis response* 0.0% 22.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% Disaster risk management 8.7% 11.1% 9.4% 0.0% 3.6% 11.5% 10.0% 5.3% 0.0% Quality education 34.8% 0.0% 15.6% 25.0% 28.6% 30.8% 50.0% 15.8% 23.1% Infrastructure 43.5% 44.4% 56.3% 37.5% 42.9% 65.4% 40.0% 31.6% 53.8% Support domestic resource mobilization 17.4% 0.0% 9.4% 0.0% 14.3% 19.2% 0.0% 5.3% 30.8% Access to basic services such as education, health, 52.2% 55.6% 62.5% 50.0% 39.3% 23.1% 40.0% 52.6% 46.2% water, agriculture, and nutrition Capacity of state institutions 39.1% 33.3% 28.1% 25.0% 35.7% 23.1% 20.0% 42.1% 30.8% Jobs 13.0% 11.1% 18.8% 12.5% 25.0% 23.1% 50.0% 10.5% 46.2% Improving livelihoods 0.0% 11.1% 15.6% 0.0% 14.3% 3.8% 10.0% 10.5% 0.0% Food security 8.7% 11.1% 15.6% 37.5% 25.0% 7.7% 30.0% 26.3% 0.0% Social safety nets 17.4% 11.1% 9.4% 37.5% 3.6% 7.7% 10.0% 10.5% 7.7% Stimulating dialogue to promote citizen’s 4.3% 0.0% 3.1% 0.0% 10.7% 26.9% 10.0% 21.1% 0.0% engagement* *Significantly different between stakeholder groups Which THREE areas below would benefit most from other donors in Ethiopia? Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Social cohesion 18.8% 12.5% 10.3% 0.0% 12.0% 20.0% 0.0% 0.0% 25.0% Public financial management 0.0% 0.0% 10.3% 14.3% 16.0% 8.0% 14.3% 5.3% 33.3% Promoting inclusion 31.3% 50.0% 34.5% 14.3% 20.0% 24.0% 14.3% 21.1% 25.0% Crisis preparedness 0.0% 12.5% 10.3% 28.6% 20.0% 12.0% 14.3% 0.0% 25.0% Crisis response 12.5% 12.5% 6.9% 14.3% 8.0% 8.0% 28.6% 10.5% 8.3% Disaster risk management 18.8% 12.5% 20.7% 14.3% 4.0% 16.0% 42.9% 10.5% 8.3% Quality education 18.8% 12.5% 27.6% 42.9% 16.0% 32.0% 42.9% 15.8% 25.0% Infrastructure 18.8% 25.0% 17.2% 14.3% 16.0% 12.0% 28.6% 31.6% 16.7% Support domestic resource mobilization 12.5% 0.0% 13.8% 0.0% 24.0% 8.0% 14.3% 0.0% 0.0% Access to basic services such as education, health, 25.0% 25.0% 17.2% 28.6% 32.0% 36.0% 0.0% 21.1% 8.3% water, agriculture, and nutrition Capacity of state institutions 6.3% 12.5% 17.2% 0.0% 12.0% 0.0% 0.0% 26.3% 8.3% Jobs 12.5% 0.0% 10.3% 14.3% 8.0% 20.0% 0.0% 31.6% 16.7% Improving livelihoods 37.5% 12.5% 48.3% 42.9% 20.0% 20.0% 28.6% 31.6% 8.3% Food security 37.5% 25.0% 27.6% 42.9% 32.0% 36.0% 14.3% 31.6% 33.3% Social safety nets 31.3% 25.0% 3.4% 0.0% 24.0% 16.0% 0.0% 21.1% 16.7% Stimulating dialogue to promote citizen’s 18.8% 37.5% 10.3% 0.0% 20.0% 24.0% 42.9% 10.5% 41.7% engagement 82 World Bank Group Country Opinion Survey 2018: Ethiopia F. The Future Role of the World Bank Group in Ethiopia (continued) Please identify two areas related to sustainable development of women in Ethiopia, where greater support from the World Bank Group would be most valuable? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Provide support to the government to help develop/strengthen transparent and effective 48.1% 77.8% 43.8% 83.3% 46.4% 48.0% 42.9% 52.6% 35.7% regulations for gender mainstreaming Provide support to the government to help ensure access to equitable education and training 63.0% 55.6% 71.9% 50.0% 42.9% 48.0% 57.1% 36.8% 50.0% opportunities for men and women Provide support to the government to help ensure access to equitable job opportunities for men and 44.4% 44.4% 43.8% 16.7% 39.3% 40.0% 57.1% 47.4% 42.9% women Provide support to civil society groups to help them play an effective role in ensuring gender 33.3% 22.2% 40.6% 33.3% 57.1% 52.0% 14.3% 52.6% 57.1% equity in the country Other 0.0% 0.0% 0.0% 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Ethiopia? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Local radio 16.7% 0.0% 21.2% 12.5% 23.3% 17.9% 30.0% 5.3% 21.4% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 10.7% 0.0% 5.3% 0.0% Social media 29.2% 44.4% 27.3% 12.5% 30.0% 14.3% 10.0% 26.3% 14.3% International newspapers 12.5% 11.1% 9.1% 12.5% 0.0% 17.9% 10.0% 5.3% 0.0% Local television* 45.8% 66.7% 57.6% 75.0% 30.0% 35.7% 10.0% 47.4% 35.7% Internet 33.3% 33.3% 48.5% 12.5% 40.0% 53.6% 40.0% 47.4% 50.0% Periodicals 12.5% 11.1% 3.0% 12.5% 20.0% 3.6% 0.0% 21.1% 7.1% International television 4.2% 22.2% 6.1% 12.5% 13.3% 21.4% 10.0% 21.1% 7.1% Local newspapers* 20.8% 11.1% 18.2% 25.0% 43.3% 21.4% 70.0% 21.1% 50.0% Other 16.7% 0.0% 6.1% 12.5% 0.0% 0.0% 10.0% 0.0% 0.0% *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2018: Ethiopia G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other World Bank Group’s publications and other 65.2% 40.0% 48.5% 37.5% 48.3% 38.5% 70.0% 42.1% 42.9% written materials e-Newsletters* 13.0% 0.0% 21.2% 12.5% 17.2% 46.2% 0.0% 42.1% 28.6% World Bank Group’s 52.2% 30.0% 30.3% 37.5% 27.6% 23.1% 40.0% 42.1% 42.9% seminars/workshops/conferences Mobile phones 0.0% 0.0% 3.0% 25.0% 13.8% 3.8% 0.0% 5.3% 0.0% Direct contact with World Bank Group 13.0% 10.0% 12.1% 12.5% 0.0% 15.4% 30.0% 5.3% 21.4% World Bank Group’s website 39.1% 80.0% 66.7% 62.5% 55.2% 42.3% 50.0% 47.4% 35.7% Social media 4.3% 10.0% 12.1% 12.5% 31.0% 15.4% 0.0% 5.3% 14.3% Other 4.3% 10.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Yes 45.8% 55.6% 44.8% 33.3% 39.3% 46.2% 40.0% 38.9% 35.7% No 54.2% 44.4% 55.2% 66.7% 60.7% 53.8% 60.0% 61.1% 64.3% Do you have reliable access to the Internet? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Yes 80.0% 88.9% 90.3% 100.0% 86.7% 73.1% 80.0% 88.9% 78.6% No 20.0% 11.1% 9.7% 0.0% 13.3% 26.9% 20.0% 11.1% 21.4% Do you use/have you used the World Bank Group website?* Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Yes 72.0% 62.5% 73.3% 16.7% 69.0% 50.0% 80.0% 72.2% 92.9% No 28.0% 37.5% 26.7% 83.3% 31.0% 50.0% 20.0% 27.8% 7.1% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Yes 16.7% 11.1% 20.7% 16.7% 32.1% 23.1% 40.0% 22.2% 28.6% No 83.3% 88.9% 79.3% 83.3% 67.9% 76.9% 60.0% 77.8% 71.4% 84 World Bank Group Country Opinion Survey 2018: Ethiopia G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other WiFi 73.9% 75.0% 71.0% 83.3% 67.9% 70.4% 80.0% 72.2% 61.5% Dial-up 26.1% 25.0% 29.0% 16.7% 32.1% 29.6% 20.0% 27.8% 38.5% How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Weekly 11.5% 10.0% 12.5% 12.5% 21.4% 11.1% 20.0% 5.3% 7.1% Monthly 23.1% 20.0% 9.4% 12.5% 14.3% 22.2% 50.0% 26.3% 21.4% A few times a year 23.1% 30.0% 34.4% 37.5% 32.1% 51.9% 10.0% 63.2% 50.0% Rarely 30.8% 30.0% 34.4% 12.5% 25.0% 11.1% 0.0% 5.3% 21.4% Never 11.5% 10.0% 9.4% 25.0% 7.1% 3.7% 20.0% 0.0% 0.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Ministry/ Private Sector/ President/Prime Office of PMU/Consultant on Financial Sector/ Minister/Minister Parliamentarian WBG project Local Govt. Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 17 8.29 1.26 5 8.60 1.14 22 8.09 1.48 1 6.00 19 6.89 2.08 12 7.58 1.73 8 7.13 2.64 13 7.77 2.24 13 6.85 2.19 I find the information on the World Bank Group’s websites 17 8.59 1.06 4 8.50 1.29 21 8.71 1.10 1 9.00 20 8.15 1.66 11 8.27 1.10 8 8.25 1.58 13 8.15 1.86 13 7.46 1.71 useful. The World Bank Group’s social media channels are valuable 10 6.10 2.73 2 7.50 0.71 14 7.71 1.64 2 7.50 0.71 14 6.79 2.33 12 7.00 1.95 7 6.14 1.68 6 6.33 2.94 6 7.83 1.72 sources of information about the institution H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country?* (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Yes 65.4% 10.0% 75.8% 57.1% 26.7% 11.1% 50.0% 22.2% 66.7% No 34.6% 90.0% 24.2% 42.9% 73.3% 88.9% 50.0% 77.8% 33.3% *Significantly different between stakeholder groups 85 World Bank Group Country Opinion Survey 2018: Ethiopia H. Background Information (continued) Which of the following agencies of the World Bank Group do you primarily engage with in Ethiopia?* (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other The World Bank (IDA) 87.5% 83.3% 93.3% 71.4% 39.1% 62.5% 71.4% 85.7% 83.3% The International Finance Corporation (IFC) 8.3% 0.0% 0.0% 0.0% 43.5% 4.2% 0.0% 7.1% 8.3% The Multilateral Investment Guarantee Agency 0.0% 0.0% 3.3% 14.3% 0.0% 4.2% 0.0% 0.0% 0.0% (MIGA) Other 4.2% 16.7% 3.3% 14.3% 17.4% 29.2% 28.6% 7.1% 8.3% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC?* Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Yes 38.1% 0.0% 25.8% 28.6% 12.0% 20.0% 20.0% 17.6% 58.3% No 61.9% 100.0% 74.2% 71.4% 88.0% 80.0% 80.0% 82.4% 41.7% *Significantly different between stakeholder groups If yes, what was your view of how the two institutions work together in Ethiopia? (Select only ONE response) Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other The two institutions work well together 62.5% 0.0% 25.0% 100.0% 0.0% 40.0% 50.0% 33.3% 57.1% The way the two institutions work together needs 25.0% 0.0% 50.0% 0.0% 100.0% 60.0% 0.0% 33.3% 14.3% improvement The two institutions do not work well together 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 12.5% 0.0% 25.0% 0.0% 0.0% 0.0% 50.0% 33.3% 28.6% Which of the following describes most of your exposure to the World Bank Group in Ethiopia? (Choose no more than TWO) Office of President/ Employee of a Ministry/ Private Sector/ Percentage of Respondents Prime Minister/ Office of PMU/Consultant on Financial Sector/ (Responses combined) Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Observer 15.0% 50.0% 10.3% 12.5% 22.2% 13.0% 10.0% 7.1% 0.0% Use World Bank Group reports/data* 40.0% 0.0% 20.7% 25.0% 37.0% 26.1% 80.0% 50.0% 33.3% Engage in World Bank Group related/sponsored 40.0% 37.5% 34.5% 50.0% 25.9% 30.4% 20.0% 21.4% 50.0% events/activities Collaborate as part of my professional duties 40.0% 12.5% 48.3% 12.5% 25.9% 13.0% 40.0% 35.7% 41.7% Use World Bank Group website for information, 25.0% 37.5% 31.0% 25.0% 44.4% 60.9% 10.0% 35.7% 33.3% data, research, etc. *Significantly different between stakeholder groups 86 World Bank Group Country Opinion Survey 2018: Ethiopia H. Background Information (continued) What’s your gender? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Female 12.5% 22.2% 9.1% 0.0% 16.7% 17.9% 0.0% 0.0% 21.4% Male 87.5% 77.8% 90.9% 100.0% 83.3% 82.1% 100.0% 100.0% 78.6% What’s your age? Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other 25 and under 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 26-35 8.3% 20.0% 9.1% 0.0% 16.7% 10.7% 40.0% 0.0% 0.0% 36-45 33.3% 10.0% 21.2% 62.5% 26.7% 28.6% 50.0% 21.1% 21.4% 46-55 41.7% 70.0% 54.5% 37.5% 40.0% 28.6% 10.0% 63.2% 57.1% 56 and above 16.7% 0.0% 15.2% 0.0% 13.3% 32.1% 0.0% 15.8% 21.4% Which best represents your geographic location?* Office of President/ Employee of a Ministry/ Private Sector/ Prime Minister/ Office of PMU/Consultant on Financial Sector/ Percentage of Respondents Minister Parliamentarian WBG Project Local Govt. Private Bank CSO Media Academia Other Addis Ababa 100.0% 100.0% 100.0% 50.0% 100.0% 92.9% 100.0% 94.7% 100.0% Outside Addis Ababa 0.0% 0.0% 0.0% 50.0% 0.0% 7.1% 0.0% 5.3% 0.0% *Significantly different between stakeholder groups 87 World Bank Group Country Opinion Survey 2018: Ethiopia Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group16 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY 2018 Ethiopia COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Ethiopia, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Ethiopia? ” Collaborating with the WBG N=78 Not collaborating with the WBG N=101 B. Overall Attitudes toward the World Bank Group Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 78 7.22 1.85 99 5.97 1.99 Ethiopia?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 72 7.68 1.57 83 6.58 1.98 effectiveness in Ethiopia.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Ethiopia solve its most complicated 73 7.68 1.64 76 6.84 1.90 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 16Only 179 respondents provided information about whether they collaborated with the WBG, therefore, only responses from these individuals were analyzed. 88 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Ethiopia, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Ethiopia? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Energy 20.8% 14.3% Water and sanitation 11.7% 12.2% Pollution 1.3% 0.0% Job creation/employment 32.5% 44.9% Health 13.0% 8.2% Social protection 11.7% 10.2% Gender equity 3.9% 5.1% Private sector development 20.8% 16.3% Education 23.4% 24.5% Public sector governance/reform 29.9% 25.5% Regional integration 0.0% 3.1% Food security 5.2% 9.2% Urban development 6.5% 6.1% Economic growth 33.8% 29.6% Disaster risk management 1.3% 1.0% Equality of opportunity 3.9% 6.1% Information and communications technology* 0.0% 5.1% Transport 14.3% 7.1% Agriculture and rural development 35.1% 33.7% Trade and exports 5.2% 4.1% Nutrition 0.0% 0.0% Natural resource management 2.6% 4.1% Climate change* 6.5% 1.0% Poverty reduction 14.3% 14.3% Anti corruption 1.3% 7.1% *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Ethiopia Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Investment Project Financing (IPF)* 53 7.57 1.56 64 6.59 2.13 Program-for-Results Financing (PforR)* 46 7.37 1.58 44 6.36 2.17 Trust funds and grants* 53 7.26 1.71 45 6.04 2.12 Capacity building* 65 7.34 1.91 72 6.61 1.80 Knowledge products/services* 60 7.33 1.60 60 6.68 1.84 MIGA Guarantees* 20 6.90 1.86 25 5.32 2.08 IFC Investment Services* 30 6.17 2.35 27 4.96 2.07 IFC Advisory Services 29 6.34 2.22 31 5.42 2.59 *Significantly different between collaborators and non-collaborators 89 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Ethiopia? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 75 8.13 1.76 96 6.88 1.81 development in Ethiopia* The World Bank Group’s work is aligned with what I consider 75 7.95 1.63 96 6.42 2.08 the development priorities for Ethiopia* The World Bank Group supports programs and strategies that 76 7.87 1.69 90 6.60 1.98 are realistic for Ethiopia* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Ethiopia, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Responsiveness to needs* 70 7.31 1.76 89 6.25 2.00 Flexibility (in terms of the institution’s products and services)* 67 6.45 1.90 85 5.33 2.31 Flexibility (in terms of changing country circumstances)* 65 6.68 2.01 81 5.36 2.29 Being inclusive* 69 7.04 1.78 83 6.16 2.15 Openness (sharing data and other information)* 70 7.46 1.77 85 6.62 1.87 Collaboration with the Government* 72 8.31 1.30 88 7.45 1.49 The speed in which it gets things accomplished on the ground 67 6.51 2.03 86 5.95 1.81 Helping to bring discipline/effective supervision to 63 7.40 1.68 77 6.51 2.04 implementation of investment projects* Collaboration with civil society* 57 6.16 2.23 76 5.14 2.14 Staff accessibility* 65 7.26 1.94 75 5.91 2.39 Collaboration with other donors and development partners* 54 7.37 1.85 73 6.49 1.96 Collaboration with the private sector* 54 5.81 2.36 75 4.96 2.24 Straightforwardness and honesty* 63 7.73 1.62 71 6.73 1.94 Treating clients and stakeholders in Ethiopia with respect* 64 8.30 1.35 75 7.28 1.83 Being a long-term partner* 70 8.67 1.20 88 7.88 1.92 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In Ethiopia, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Gender* 61 7.00 1.88 85 6.35 1.96 The impact of climate change 58 7.12 1.86 81 6.52 2.21 *Significantly different between collaborators and non-collaborators 90 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Ethiopia? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Social protection* 59 7.71 1.54 76 6.97 1.93 Gender equity 55 6.84 1.91 78 6.29 1.90 Private sector development* 48 5.69 2.13 66 4.76 2.32 Education* 58 7.71 1.73 78 7.01 1.73 Public sector governance/reform* 58 6.81 1.73 77 6.10 2.03 Regional integration 40 5.65 2.28 62 5.94 2.25 Food security* 59 7.61 1.56 80 6.65 1.84 Urban development* 58 7.22 1.78 78 6.40 1.97 Energy* 50 7.10 2.09 70 6.24 2.05 Water and sanitation* 60 7.78 1.30 75 6.80 1.73 Pollution 38 6.34 1.76 56 5.73 2.09 Job creation/employment* 49 6.45 1.95 74 5.59 1.96 Health* 62 8.03 1.35 81 6.95 1.85 Transport* 53 7.64 1.48 72 6.75 1.83 Agriculture and rural development* 59 7.42 1.63 80 6.58 2.04 Trade and exports* 44 5.98 1.91 56 5.02 1.86 Nutrition 45 6.62 1.92 62 5.97 1.94 Natural resource management 34 6.03 1.98 57 5.47 2.39 Climate change 53 6.72 1.99 72 6.22 2.20 Poverty reduction* 61 7.79 1.48 86 6.79 1.92 Anti corruption* 46 5.48 2.24 59 4.41 2.26 Economic growth* 62 7.27 1.46 82 6.73 1.73 Disaster risk management* 46 6.78 1.63 61 6.02 1.92 Equality of opportunity 48 6.35 2.10 73 5.88 2.16 *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 74 7.57 1.31 95 6.76 1.83 achieve development results in Ethiopia?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 91 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Ethiopia? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 71 7.17 1.87 81 6.10 1.92 of Ethiopia* The World Bank Group meets Ethiopia’s needs for knowledge 72 6.97 2.09 81 6.33 1.85 services* *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD How effectively does the World Bank Group help Ethiopia to 55 6.11 2.54 66 5.05 2.34 mobilize finance for development from private sector sources?* (1-Not effectively at all, 10-Very effectively) *Significantly different between collaborators and non-collaborators How effectively does the World Bank Group support Ethiopia’s efforts … ? (1-Not effectively at all, 10-Very effectively) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To build stronger domestic resource mobilization systems in 60 6.22 1.80 80 5.88 1.82 the Government To develop better and stronger data collection/analytics 69 6.88 2.00 79 5.95 1.98 systems within the Government* To strengthen the country’s crisis preparedness* 56 6.66 1.76 73 5.89 1.79 *Significantly different between collaborators and non-collaborators D. The World Bank Group’s Knowledge Work and Activities In Ethiopia, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Are timely* 68 7.07 1.64 76 6.38 2.08 Include appropriate level of stakeholder involvement during 73 7.00 2.09 73 6.22 1.99 preparation* Lead to practical solutions* 69 6.99 1.81 76 6.29 1.76 Are accessible (well written and easy to understand)* 73 7.34 1.94 77 6.64 2.20 Are source of relevant information on global good practices* 70 7.66 1.55 76 6.80 2.09 Are adequately disseminated 68 6.56 2.15 69 6.30 2.36 Are translated enough into local language 52 4.58 2.18 62 4.45 2.39 Are adaptable to Ethiopia’s specific development challenges 66 6.83 1.93 79 6.25 1.90 and country circumstances *Significantly different between collaborators and non-collaborators 92 World Bank Group Country Opinion Survey 2018: Ethiopia D. The World Bank Group’s Knowledge Work and Activities (continued) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 74 7.62 1.63 86 6.85 1.89 development results in your country?* Overall, how would you rate the technical quality of the World 71 8.06 1.64 80 7.45 1.40 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group disburses funds promptly* 57 7.32 1.80 69 5.74 2.07 The World Bank Group effectively monitors and evaluates the 69 7.74 1.61 81 6.96 1.67 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 63 7.08 1.82 79 6.54 1.89 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 64 7.34 2.03 62 6.26 2.29 reasonable* The World Bank Group’s conditions on its lending are 58 7.24 1.93 62 5.84 2.47 reasonable* The World Bank Group takes decisions quickly in Ethiopia* 55 6.87 1.96 63 5.81 2.03 Working with the World Bank Group increases Ethiopia’s 71 7.82 1.61 84 6.77 1.99 institutional capacity* Where country systems are adequate, the World Bank Group 56 7.59 1.60 61 6.64 1.98 makes appropriate use of them* *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships 61 6.57 2.19 77 6.01 2.12 in Ethiopia? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related to 56 6.93 1.80 75 6.67 1.82 refugees in Ethiopia? (1-To no degree at all, 10-To a very significant degree) 93 World Bank Group Country Opinion Survey 2018: Ethiopia G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 54 7.85 1.76 54 7.24 2.19 I find the information on the World Bank Group’s websites 53 8.64 1.13 53 7.98 1.65 useful.* The World Bank Group’s social media channels are valuable 37 7.00 2.26 36 6.78 1.88 sources of information about the institution *Significantly different between collaborators and non-collaborators 94 World Bank Group Country Opinion Survey 2018: Ethiopia Appendix D: Responses to Selected Questions by Year17 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2015 respondents and the total number of respondents indicated may differ from those reported in the FY 2015 COS report. • FY 2015 Number of comparable respondents N=131 • FY 2018 Number of comparable respondents N=174 By weighting, the FY 2018 and FY 2015 samples have the same stakeholder composition and thus are comparable. The stakeholder groups which do not have respondents in both years are not included in the comparison. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2015 FY 2018 Office of the President/Prime Minister/Minister 16% 16% Office of Parliamentarian 4% 4% Government Institutions 28% 28% Local Government 3% 3% Bilateral/Multilateral Agency 3% 3% Civil Society 19% 19% Private Sector 13% 13% Academia/Research Institute/Think Tank 10% 10% Media 4% 4% A. General Issues facing Ethiopia In general, would you say that Ethiopia is headed in ... ? Percentage of Respondents FY 2015 FY 2018 The right direction 87.1% 83.1% The wrong direction 2.4% 3.9% Not sure 10.5% 13.0% In general, Ethiopia is headed in the right direction in terms of… (1-Strongly disagree, 4-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD Sustaining economic recovery and promoting growth* 123 3.50 0.75 171 3.20 0.73 Improving governance 121 2.75 1.02 167 2.73 0.80 Delivering better public services to the poor* 124 2.93 0.96 166 2.70 0.82 Reducing corruption* 122 2.48 0.93 162 2.12 0.91 Ensuring that all children have access to education* 126 3.54 0.69 162 3.26 0.68 Ensuring adequate and productive infrastructure* 128 3.38 0.76 167 3.04 0.64 Ensuring access to clean water* 128 3.15 0.81 165 2.81 0.77 Reducing gender disparities* 122 3.22 0.76 165 2.83 0.75 Increasing voice and participation of the citizens of Ethiopia 119 2.79 1.07 166 2.56 0.91 Responsive leadership 124 2.75 1.03 163 2.54 0.90 *Significantly different between FY 2015 and FY 2018 17 Only those questions that were asked in the FY 2015 and FY 2018 country opinion surveys, with similar response scales/options, are presented. 95 World Bank Group Country Opinion Survey 2018: Ethiopia A. General Issues facing Ethiopia (continued) In general, over the past five years would you say that your economic status/standard of living has … ?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Improved 75.2% 50.6% Worsened 7.8% 15.5% Stayed the same 17.1% 33.9% *Significantly different between FY 2015 and FY 2018 In general, over the next five years do you expect the standard of living in Ethiopia … ? (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 To improve 77.5% 77.6% To worsen 5.4% 6.3% Stay the same 3.1% 6.9% Don’t have an opinion 7.0% 4.0% Don’t know 7.0% 5.2% Over the next five years do you expect your own economic status/standard of living to … ? (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Improved 78.9% 79.2% Worsened 4.7% 4.6% Stay the same 16.4% 16.2% B. Overall Attitudes toward the World Bank Group FY 2015 FY 2018 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 126 6.37 2.45 172 6.60 2.03 Ethiopia? (1-Not familiar at all, 10-Extremely familiar) FY 2015 FY 2018 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 113 6.83 1.97 152 7.26 1.83 effectiveness in Ethiopia. (1-Not effective at all, 10-Very effective) FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Ethiopia solve its most complicated 98 6.81 2.04 150 7.38 1.78 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY 2015 and FY 2018 To what extent do you believe that the World Bank Group’s work and support help the poorest in Ethiopia? (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 To a fully sufficient degree 10.2% 12.6% To a somewhat sufficient degree 48.4% 45.1% To a somewhat insufficient degree 21.9% 26.9% To a very insufficient degree 9.4% 8.0% Don’t know 10.2% 7.4% 96 World Bank Group Country Opinion Survey 2018: Ethiopia B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Ethiopia? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 117 7.36 2.03 165 7.62 1.84 development in Ethiopia The World Bank Group’s work is aligned with what I consider 110 7.08 2.17 165 7.24 2.05 the development priorities for Ethiopia The World Bank Group supports programs and strategies that 116 7.27 2.08 161 7.38 1.92 are realistic for Ethiopia To what extent is the World Bank Group an effective development partner in Ethiopia, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Responsiveness to needs 99 6.76 1.89 155 6.87 1.89 Flexibility (in terms of the institution’s products and services) 96 6.01 1.96 151 5.94 2.25 Flexibility (in terms of changing country circumstances) 99 6.06 2.24 146 6.16 2.26 Being inclusive 95 6.32 2.09 147 6.73 1.97 Openness (sharing data and other information) 102 7.10 1.89 151 7.19 1.79 Collaboration with the Government 110 8.05 1.80 158 7.97 1.46 The speed in which it gets things accomplished on the ground 94 6.36 2.04 151 6.32 1.89 Helping to bring discipline/effective supervision to 139 7.07 1.94 implementation of investment projects ' Collaboration with civil society 79 5.73 2.48 130 5.77 2.21 Staff accessibility 96 7.15 2.25 141 6.72 2.20 Collaboration with other donors and development partners* 89 7.55 2.08 125 6.94 1.92 Collaboration with the private sector 78 5.76 2.55 123 5.48 2.33 Straightforwardness and honesty 99 6.88 2.11 135 7.29 1.86 Treating clients and stakeholders in Ethiopia with respect'' 92 7.70 2.15 138 7.82 1.71 Being a long-term partner 109 8.14 2.07 154 8.29 1.68 *Significantly different between FY 2015 and FY 2018 ' Only FY 2018 questionnaire had this response option. ''In FY 2015, the response option was “The World Bank Group treats clients and stakeholders in Ethiopia with respect” with the 10-point scale “1-Strongly disagree, 10-Strongly agree.” 97 World Bank Group Country Opinion Survey 2018: Ethiopia C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Ethiopia? (1-Not effective at all, 10-Very effective) FY 2015 FY 2018 N Mean SD N Mean SD Social protection* 65 6.11 2.32 129 7.36 1.80 Gender equity* 74 7.27 1.48 128 6.71 1.88 Private sector development 72 5.70 2.55 110 5.31 2.29 Education 87 7.65 1.93 130 7.46 1.72 Public sector governance/reform 75 6.04 2.47 128 6.63 1.89 Regional integration' 99 6.01 2.24 Food security 93 7.24 2.12 134 7.19 1.73 Urban development 74 6.55 2.03 132 6.84 1.91 Energy 75 6.37 2.49 118 6.70 2.10 Water and sanitation 87 7.55 1.92 130 7.34 1.58 Pollution' 92 6.14 1.95 Job creation/employment 81 6.21 2.05 121 6.13 1.95 Health 83 7.50 1.99 138 7.52 1.66 Transport 79 7.34 1.81 121 7.20 1.72 Agriculture and rural development'' 98 7.21 1.83 134 7.10 1.84 Trade and exports 59 5.68 2.03 98 5.61 1.91 Nutrition' 103 6.42 1.96 Natural resource management 59 5.61 2.57 88 5.81 2.25 Climate change 63 6.80 2.06 123 6.60 2.01 Poverty reduction 93 7.52 1.96 141 7.30 1.78 Anti corruption 58 4.60 2.32 100 5.10 2.36 Economic growth 94 7.43 1.93 139 7.08 1.65 Disaster risk management''' 58 6.77 2.03 101 6.42 1.85 Equality of opportunity 61 5.83 2.25 118 6.26 2.11 *Significantly different between FY 2015 and FY 2018 ' Only FY 2018 questionnaire had these response options. '' In FY 2015, there were two categories related to agriculture and rural development: “Rural development” and “Agricultural development.” A mean score of responses to these two categories was calculated and included in a separate variable that then was compared to FY 2018 “Agriculture and rural development” category. ''' In FY 2015, the category was “Disaster management.” FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 116 7.17 1.93 163 7.24 1.62 achieve development results in Ethiopia? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Ethiopia? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 107 6.54 2.08 150 6.77 2.01 of Ethiopia The World Bank Group meets Ethiopia’s needs for knowledge 97 6.28 2.05 149 6.79 1.96 services 98 World Bank Group Country Opinion Survey 2018: Ethiopia D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2015 FY 2018 Weekly 6.6% 12.0% Monthly 14.8% 15.6% A few times a year 31.1% 38.3% Rarely 25.4% 22.2% Never 22.1% 12.0% In Ethiopia, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Are timely 89 6.74 1.81 140 6.85 1.84 Include appropriate level of stakeholder involvement during 91 6.49 2.27 143 6.88 1.99 preparation Lead to practical solutions 96 6.62 1.85 142 6.82 1.82 Are accessible (well written and easy to understand) 102 7.17 1.92 147 7.13 2.02 Are source of relevant information on global good practices 97 7.45 1.87 143 7.38 1.81 Are adequately disseminated 97 6.69 1.99 132 6.62 2.17 Are translated enough into local language 78 4.59 2.36 115 4.69 2.37 Are adaptable to Ethiopia’s specific development challenges 103 6.39 2.02 142 6.68 1.93 and country circumstances FY 2015 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 114 7.28 1.86 159 7.27 1.82 development results in your country? Overall, how would you rate the technical quality of the World 101 7.57 1.67 150 7.81 1.49 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group disburses funds promptly 81 6.51 2.03 125 6.68 2.07 The World Bank Group effectively monitors and evaluates the 97 7.30 2.01 148 7.44 1.71 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 92 6.53 2.13 141 6.93 1.79 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 77 6.80 2.11 127 7.05 2.09 reasonable The World Bank Group’s conditions on its lending are 89 6.31 2.06 121 6.70 2.26 reasonable The World Bank Group takes decisions quickly in Ethiopia 91 6.32 2.26 119 6.45 2.00 Working with the World Bank Group increases Ethiopia’s 102 7.48 1.92 150 7.36 1.78 institutional capacity Where country systems are adequate, the World Bank Group 86 7.03 2.14 121 7.27 1.72 makes appropriate use of them 99 World Bank Group Country Opinion Survey 2018: Ethiopia E. Working with the World Bank Group (continued) FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 105 6.24 2.19 134 6.38 2.11 partnerships in Ethiopia? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank Group in Lesotho When considering the combination of services that the World Bank Group offers in Ethiopia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Ethiopia?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Financial services 33.9% 29.3% Knowledge products 9.4% 23.8% Convening services 3.9% 1.2% None of the above 0.0% 0.6% The combination is appropriate for Ethiopia 44.9% 41.5% Don’t know 7.9% 3.7% *Significantly different between FY 2015 and FY 2018 G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2015 FY 2018 Yes 38.8% 42.8% No 61.2% 57.2% Do you use/have you used the World Bank Group website? Percentage of Respondents FY 2015 FY 2018 Yes 74.8% 68.3% No 25.2% 31.7% Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Percentage of Respondents FY 2015 FY 2018 Yes 18.0% 22.6% No 82.0% 77.4% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents FY 2015 FY 2018 WiFi' 64.8% 71.3% Dial-up 35.2% 28.8% 'In FY 2015, the category was “High speed/WiFi.” Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 94 7.95 1.80 107 7.69 1.85 I find the information on the World Bank Group’s websites 91 8.16 1.42 105 8.36 1.40 useful. The World Bank Group’s social media channels are valuable 42 8.27 1.38 70 6.99 2.14 sources of information about the institution* *Significantly different between FY 2015 and FY 2018 100 World Bank Group Country Opinion Survey 2018: Ethiopia Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Which of the following describes most of your exposure to the World Bank Group in Ethiopia? (Choose no more than TWO) Currently, do you professionally collaborate/work with the World Bank Indicator Question Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Group in your country? Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, please rate your impression of the World Bank Group’s 6.58 7.68 7.18 6.69 7.05 7.26 7.18 7.00 6.90 7.52 7.24 6.90 effectiveness in Ethiopia Overall the World Bank Group currently plays a relevant role in 6.88 8.13 7.67 6.41 7.50 7.45 7.38 7.69 7.27 7.96 7.58 7.31 development in Ethiopia The World Bank Group’s work is aligned with what I consider the 6.42 7.95 7.38 6.05 7.14 7.29 6.99 7.58 6.88 7.84 7.40 6.80 development priorities for Ethiopia Responsiveness to needs 6.25 7.31 6.94 5.20 6.59 6.91 6.48 7.10 6.58 6.96 6.77 6.57 Flexibility (in terms of the institution’s products and services) 5.33 6.45 6.12 4.83 6.02 5.80 5.82 6.19 5.60 6.62 6.16 5.55 Flexibility (in terms of changing country circumstances) 5.36 6.68 6.13 5.12 6.11 5.76 5.82 6.36 5.64 6.67 6.05 5.92 Being inclusive 6.16 7.04 6.85 5.30 6.52 6.84 6.63 6.63 6.56 6.77 6.67 6.55 Openness (sharing data and other information) 6.62 7.46 7.19 6.42 6.98 7.29 7.18 6.90 7.03 7.20 7.04 7.15 Collaboration with the Government 7.45 8.31 8.02 7.43 7.95 7.92 7.92 7.98 7.70 8.43 7.99 7.84 The speed in which it gets things accomplished on the ground 5.95 6.51 6.36 5.74 6.39 6.04 6.45 5.94 5.93 6.92 6.33 6.16 Helping to bring discipline/effective supervision to implementation of 6.51 7.40 7.06 6.26 6.92 7.00 6.98 6.89 6.83 7.19 7.10 6.68 investment projects Collaboration with civil society 5.14 6.16 5.73 4.50 5.47 5.69 5.54 5.57 5.31 6.00 5.65 5.34 Staff accessibility 5.91 7.26 6.79 5.06 6.47 6.76 6.62 6.44 6.25 7.11 6.73 6.24 Collaboration with other donors and development partners 6.49 7.37 6.97 6.00 6.83 6.84 6.74 7.00 6.42 7.56 7.22 6.03 Collaboration with the private sector 4.96 5.81 5.56 3.89 5.11 5.63 5.15 5.62 5.16 5.58 5.39 5.13 Straightforwardness and honesty 6.73 7.73 7.30 6.50 7.37 6.83 7.12 7.33 6.91 7.68 7.32 6.93 Treating clients and stakeholders in Ethiopia with respect 7.28 8.30 7.84 7.36 7.94 7.50 7.77 7.81 7.50 8.33 7.85 7.66 Being a long-term partner 7.88 8.67 8.38 7.67 8.27 8.29 8.23 8.36 8.10 8.62 8.36 8.12 To what extent does the World Bank Group’s work help to achieve 6.76 7.57 7.33 6.43 7.22 7.20 7.08 7.46 6.95 7.74 7.44 6.80 development results in Ethiopia? The World Bank Group’s financial instruments meet the needs of 6.10 7.17 6.79 5.94 6.63 6.77 6.63 6.77 6.44 7.13 6.83 6.41 Ethiopia The World Bank Group meets Ethiopia’s needs for knowledge 6.33 6.97 6.78 5.57 6.47 6.89 6.72 6.38 6.38 7.04 6.62 6.58 services World Bank Group’s knowledge work and activities are adaptable to Ethiopia’s specific development challenges and country 6.25 6.83 6.73 6.00 6.73 6.46 6.68 6.53 6.43 7.00 6.66 6.58 circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 6.85 7.62 7.23 7.11 7.32 7.02 7.19 7.26 6.97 7.66 7.34 6.98 results in your country? Overall, how would you rate the technical quality of the World Bank 7.45 8.06 7.82 7.27 7.72 7.84 7.85 7.59 7.53 8.19 7.78 7.73 Group's knowledge work and activities? The World Bank Group takes decisions quickly in Ethiopia 5.81 6.87 6.65 5.21 6.42 6.56 6.53 6.31 6.13 7.08 6.55 6.33 Where country systems are adequate, the World Bank Group 6.64 7.59 7.28 6.57 7.13 7.31 7.13 7.30 7.03 7.44 7.36 6.90 makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 101 World Bank Group Country Opinion Survey 2018: Ethiopia Appendix F: Ethiopia FY 2018 Questionnaire World Bank Group Country Survey FY 2018 – Ethiopia The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Ethiopia or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Ethiopia, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Ethiopia. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 102 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION A: GENERAL ISSUES FACING ETHIOPIA A1. In general, would you say that Ethiopia is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. In general, Ethiopia is headed in the right direction in terms of… Strongly Strongly Don't disagree agree know 1 Sustaining economic recovery and promoting growth 1 2 3 4  2 Improving governance 1 2 3 4  3 Delivering better public services to the poor 1 2 3 4  4 Reducing corruption 1 2 3 4  5 Ensuring that all children have access to education 1 2 3 4  6 Ensuring adequate and productive infrastructure 1 2 3 4  7 Ensuring access to clean water 1 2 3 4  8 Reducing gender disparities 1 2 3 4  9 Increasing voice and participation of the citizens of Ethiopia 1 2 3 4  10 Responsive leadership 1 2 3 4  A3. In general, over the past five years would you say that your economic status/standard of living has … ? (Select only ONE response) 1 Improved 2 Worsened 3 Stayed the same A4. In general, over the next five years do you expect the standard of living in Ethiopia … ? (Select only ONE response) 1 To improve 2 To worsen 3 Stay the same 4 Don’t have an opinion 5 Don’t know A5. Over the next five years do you expect your own economic status/standard of living to … ? (Select only ONE response) 1 Improve 2 Worsen 3 Stay the same 103 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION A: GENERAL ISSUES A6. Listed below are a number of development priorities in Ethiopia. Please identify which of the following you consider the most important development priorities in Ethiopia. (Choose no more than THREE) Social protection (e.g., safety nets, targeted social 1 14 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 2 15 Agriculture and rural development and men, and boys and girls) 3 Private sector development 16 Trade and exports 4 Education 17 Nutrition Public sector governance/reform (i.e., government Natural resource management (e.g., oil, gas, 5 effectiveness, public financial management, public 18 mining) expenditure, fiscal system reform) 6 Regional integration 19 Climate change (e.g., mitigation, adaptation) 7 Food security 20 Poverty reduction 8 Urban development 21 Anti corruption 9 Energy 22 Economic growth 10 Water and sanitation 23 Disaster risk management 11 Pollution 24 Equality of opportunity (i.e., social inclusion) 12 Job creation/employment 25 Information and communications technology 13 Health A7. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Ethiopia? (Choose no more than THREE) 1 Economic growth 13 Water and sanitation 2 Disaster risk management 14 Pollution 3 Equality of opportunity (i.e., social inclusion) 15 Job creation/employment 4 Information and communications technology 16 Health Public sector governance/reform (i.e., government Social protection (e.g., safety nets, targeted social 5 17 effectiveness, public financial management, public assistance) expenditure, fiscal system reform) Gender equity (closing the gap between women 6 Agriculture and rural development 18 and men, and boys and girls) 7 Trade and exports 19 Private sector development 8 Nutrition 20 Education 9 Climate change (e.g., mitigation, adaptation) 21 Regional integration 10 Transport (e.g., roads, bridges, transportation) 22 Food security 11 Energy 23 Urban development Natural resource management (e.g., oil, gas, 12 Anti corruption 24 mining) 104 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION A: GENERAL ISSUES A8. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Ethiopia? (Choose no more than TWO) 1 Better quality public services 2 Greater access to basic services such as education, health, water, agriculture, and nutrition for citizens 3 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 4 A growing middle class 5 Better employment opportunities for young people 6 Better employment opportunities for women 7 Greater voice and participation for citizens to help ensure greater accountability 8 Education and training that better ensure job opportunity 9 Better opportunity for the poor who live in rural areas 10 Better opportunity for the poor who live in urban areas 11 Consistent economic growth 12 More reliable social safety net 13 Greater access to micro-finance for the poor 14 Other (please specify):_____________________________________ A9. To what extent is greater gender equity necessary for sustainable economic development in Ethiopia? (Select only ONE response) 1 To a very high extent 2 To a somewhat high extent 3 To a somewhat low extent 4 To a very low extent 5 Prefer not to answer A10. To what extent is there gender equity (little to no gap between women and men, and boys and girls) in Ethiopia? (Select only ONE response) 1 To a very high extent 2 To a somewhat high extent 3 To a somewhat low extent 4 To a very low extent 5 Prefer not to answer 105 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Ethiopia? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Ethiopia. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Ethiopia solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Ethiopia, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Ethiopia? (Choose no more than THREE) 1 Energy 14 Economic growth 2 Water and sanitation 15 Disaster risk management 3 Pollution 16 Equality of opportunity (i.e., social inclusion) 4 Job creation/employment 17 Information and communications technology 5 Health 18 Transport (e.g., roads, bridges, transportation) Social protection (e.g., safety nets, targeted social 6 19 Agriculture and rural development assistance) Gender equity (closing the gap between women 7 20 Trade and exports and men, and boys and girls) 8 Private sector development 21 Nutrition Natural resource management (e.g., oil, gas, 9 Education 22 mining) Public sector governance/reform (i.e., government 10 effectiveness, public financial management, public 23 Climate change (e.g., mitigation, adaptation) expenditure, fiscal system reform) 11 Regional integration 24 Poverty reduction 12 Food security 25 Anti corruption 13 Urban development 106 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Ethiopia? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Stand-alone technical assistance (system oriented)   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Ethiopia? (Choose no more than TWO) 1 Lack of adequate criticism of controversial policies and reform efforts in the country 2 Staff not accessible enough 3 Not collaborating enough with private sector 4 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 5 Not aligned with country priorities 6 Not adequately sensitive to political/social realities in Ethiopia 7 Too influenced by developed countries 8 World Bank Group’s processes too slow 9 World Bank Group’s processes too complex 10 Not exploring alternative policy options 11 Not sufficiently focused on results 12 Not in it for the long term 13 Its advice and strategies do not lend themselves to practical problem solving 14 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 15 Not enough public disclosure of its work 16 Arrogant in its approach 17 Inadequate World Bank Group’s staffing in Ethiopia 18 The credibility of its knowledge/data 19 Other (please specify): __________________________________________________ 20 Don’t know 107 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Ethiopia? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. To what extent do you believe that the World Bank Group’s support helps ensure that men and women equally benefit from economic development in Ethiopia? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B9. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Ethiopia Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective Very N/A at all effective 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Program-for-Results Financing (PforR) 1 2 3 4 5 6 7 8 9 10  3 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  4 Capacity building 1 2 3 4 5 6 7 8 9 10  Knowledge products/services (analytical work, 5 1 2 3 4 5 6 7 8 9 10  studies, surveys, etc.) 6 MIGA Guarantees 1 2 3 4 5 6 7 8 9 10  7 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  8 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B10. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 7 Academia/think tanks/research institutes 2 Youth/university groups 8 Foundations 3 Private sector 9 Media 4 Local government 10 Other (please specify): _____________________ 5 Donor community 6 NGOs/Community Based Organizations 11 Don’t know 108 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree with the following statements about the World Bank Group’s work in Ethiopia? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B11 1 2 3 4 5 6 7 8 9 10  relevant role in development in Ethiopia The World Bank Group’s work is aligned with what I B12 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Ethiopia The World Bank Group supports programs and B13 1 2 3 4 5 6 7 8 9 10  strategies that are realistic for Ethiopia To what extent is the World Bank Group an effective development partner in Ethiopia, in terms of each of the following? To no degree To a very significant Don't at all degree know B14 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B15 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B16 1 2 3 4 5 6 7 8 9 10  circumstances) B17 Being inclusive 1 2 3 4 5 6 7 8 9 10  B18 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B19 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B20 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B21 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B22 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B23 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B24 1 2 3 4 5 6 7 8 9 10  partners B25 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B26 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Ethiopia with B27 1 2 3 4 5 6 7 8 9 10  respect B28 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  109 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B29. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank Group does not provide the government with consistent support throughout the reform effort 2 Political pressures and obstacles 3 Reforms are not well thought out in light of country challenges 4 Poor coordination within the Government 5 There is an inadequate level of private sector participation and support 6 Poor donor coordination 7 The World Bank Group is not sensitive enough to political/social realities on the ground 8 Lack of/inadequate levels of capacity in Government 9 There is not an adequate level of citizen/civil society participation 10 Corruption 11 Poor coordination within the World Bank Group 12 Other (please specify): ________________________________________ 110 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In Ethiopia, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree To a very significant Don't at all degree know Gender (i.e., closing the gap between women and 1 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 2 The impact of climate change 1 2 3 4 5 6 7 8 9 10  C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Ethiopia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., safety nets, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Pollution 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  13 Health 1 2 3 4 5 6 7 8 9 10  14 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  15 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  16 Trade and exports 1 2 3 4 5 6 7 8 9 10  17 Nutrition 1 2 3 4 5 6 7 8 9 10  18 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  19 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  20 Poverty reduction 1 2 3 4 5 6 7 8 9 10  21 Anti corruption 1 2 3 4 5 6 7 8 9 10  22 Economic growth 1 2 3 4 5 6 7 8 9 10  23 Disaster risk management 1 2 3 4 5 6 7 8 9 10  24 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  111 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Ethiopia? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Ethiopia? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program-for-Results, etc.) meet the needs of Ethiopia The World Bank Group meets Ethiopia’s needs C5 for knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10  data, technical assistance) C6. How effectively does the World Bank Group help Ethiopia to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C7. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT- DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Ethiopia? (Select only ONE response) 1 Very familiar 2 Somewhat familiar 3 Somewhat unfamiliar 4 Very unfamiliar 5 Don’t know How effectively does the World Bank Group support Ethiopia’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource C8 mobilization systems in the Government 1 2 3 4 5 6 7 8 9 10  (e.g., tax collection) To develop better and stronger data C9 collection/analytics systems within the 1 2 3 4 5 6 7 8 9 10  Government C10 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  112 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Ethiopia, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Ethiopia’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 113 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Ethiopia Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Ethiopia’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them E9. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Ethiopia? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 114 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION E: WORKING WITH THE WORLD BANK GROUP E10. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees in Ethiopia? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree E11. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the refugee crisis in Ethiopia? (Choose no more than TWO) 1 Education 2 Health 3 Supporting poor and marginalized local communities 4 Jobs 5 Nutrition 6 Business development 7 Infrastructure 8 Social cohesion 9 Public services 10 Macro issues (fiscal accounts, balance of payments, etc.) 11 Don’t know 12 Other (please specify): ______________________________________________ E12. Please rate how you feel when you think about the impact of the refugees in regards to…. A very negative A somewhat A somewhat A very positive No impact impact negative impact positive impact impact at all 1 Ethiopia’s economy      2 Social cohesion      3 National security      4 Public service delivery      Ethiopia’s poor and 5      marginalized 115 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN ETHIOPIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Ethiopia? (Choose no more than TWO) 1 Offer more innovative knowledge services 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of World Bank Group projects 6 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 7 Offer more innovative financial products 8 Ensure greater selectivity in its work 9 Provide more adequate data/knowledge/statistics/figures on Ethiopia’s economy 10 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 11 Work more with civil society and beneficiary representatives 12 Increase the level of capacity development in the country 13 Leverage the private sector more (i.e., mobilize private sector development) 14 Improve the quality of its experts as related to Ethiopia’s specific challenges 15 Work more with private sector 16 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Ethiopia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Ethiopia? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Ethiopia 6 Don’t know 116 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN ETHIOPIA F3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit Group playing a leading role among most from other donors international partners in Ethiopia? in Ethiopia? 1 Social cohesion   2 Public financial management   Promoting inclusion (gender, disability, 3   vulnerable) 4 Crisis preparedness   5 Crisis response   6 Disaster risk management   7 Quality education   8 Infrastructure   9 Support domestic resource mobilization   Access to basic services such as education, 10   health, water, agriculture, and nutrition 11 Capacity of state institutions   12 Jobs   13 Improving livelihoods   14 Food security   15 Social safety nets   Stimulating dialogue to promote citizen’s 16   engagement F4. Please identify two areas related to sustainable development of women in Ethiopia, where greater support from the World Bank Group would be most valuable? (Choose no more than TWO) Provide support to the government to help develop/strengthen transparent and effective regulations for 1 gender mainstreaming Provide support to the government to help ensure access to equitable education and training opportunities 2 for men and women 3 Provide support to the government to help ensure access to equitable job opportunities for men and women Provide support to civil society groups to help them play an effective role in ensuring gender equity in the 4 country 5 Other (please specify): __________________________________________________ 117 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Ethiopia? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ Are you aware of the World Bank Group's Access to Information Policies under which the World G3 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? G4 Do you have reliable access to the Internet? Yes No G5 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G6 Yes No Twitter, YouTube, and Flickr)? G7. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 WiFi 2 Dial-up G8. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never 118 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G9 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G10 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G11 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution 119 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Ethiopia? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 120 World Bank Group Country Opinion Survey 2018: Ethiopia SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Ethiopia? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Ethiopia? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H10. Which best represents your geographic location? 1 Addis Ababa 2 Outside Addis Ababa Thank you for completing the survey! 121