The World Bank                                                                                                                                            Report No: ISR8123


                                                                                                   Implementation Status & Results
                                                                                                    OECS Countries
                                                                OECS E-Government for Regional Integration - St. Vincent & the Grenadines (APL 2) (P117087)
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                         Operation Name: OECS E-Government for Regional Integration - St. Vincent & Project Stage:         Implementation         Seq.No: 5       Status: ARCHIVED    Archive Date:    04-Nov-2012
                                          the Grenadines (APL 2) (P117087)
                                                                              Country: OECS Countries                              Approval FY:        2010
                         Product Line: IBRD/IDA                               Region: LATIN AMERICA AND CARIBBEAN                  Lending Instrument: Adaptable Program Loan
                         Implementing Agency(ies): OECS Secretariat

                         Key Dates
                         Board Approval Date      15-Dec-2009          Original Closing Date 31-Aug-2013           Planned Mid Term Review Date 10-Oct-2011               Last Archived ISR Date 12-Feb-2012
                         Effectiveness Date       15-Apr-2010          Revised Closing Date 31-Aug-2013            Actual Mid Term Review Date     17-Oct-2011

                         Project Development Objectives
                         Project Development Objective (from Project Appraisal Document)

                         The overall development objective of the project is to promote the efficiency, quality, and transparency of public services throughthe delivery of regionally integrated e-
                         government applications that take advantage of economies of scale.
                         Has the Project Development Objective been changed since Board Approval of the Project?

                            Yes           No

                         Component(s)
                         Component Name                                                                                                          Component Cost
                         Vertical E-Government Interventions                                                                                              4.93
                         Horizontal E-Government Interventions                                                                                            3.54
                         Project Management                                                                                                               0.00

                         Overall Ratings
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                                                                   Previous Rating                      Current Rating
                         Progress towards achievement of PDO       Moderately Satisfactory              Moderately Satisfactory
                         Overall Implementation Progress (IP)      Moderately Satisfactory              Moderately Satisfactory
                         Overall Risk Rating


                         Implementation Status Overview
                         THIS ISR ALSO CORRESPONDS TO P100635 (EGRIP).

                         This ISR is filed as a result of the implementation support mission that took place from May 7-11, 2012 and the subsequent discussions with the OECS Secretariat's Regional E-
                         Government Unit(REGU). Work is ongoing for the procurement of large eGovernment applications to be implemented under most of the sub-components of the project, as well as


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                         activities related to the legal and regulatory framework and project monitoring and evaluation.

                         The following summarizes the key results of the project so far, with further detail provided in the Aide Memoire:
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                         • The majority of the consultancies underlying the eGovernment applications are complete (93% of funds committed for 2012), and the project is gearing up for the procurement of
                         major e-Government applications, information systems and goods that account for the majority of project funding;
                         • There are 12 procurement processes currently underway that account for an estimated cost of US$ 3.8 million. The bids for the large eGovernment systems, including the Multi-
                         Purpose ID System (MPID), Public Financial Management (PFM: National Budget Preparation and Reporting), eTax Filing system, eTendering System for OECS Pharmaceuticals,
                         and the Regional Health Information System, have been received by the REGU. The proposed costs from vendors are now known and several offers are currently under negotiation;
                         •        The extension of St. Vincent backbone is completed. The national sub-projects for Dominica, Grenada and St. Vincent are also completed, and St. Lucia's Government Web
                         Portal consultancy will be completed by September;
                         •        The EGRIP-funded OECS Harmonized E-government Legislation was ratified at the OECS Authority Meeting of 24 January 2012.


                         Locations
                         No Location data has been entered

                         Results
                         Project Development Objective Indicators
                         Indicator Name                                   Core Unit of Measure                     Baseline                        Current                    End Target
                         Establishment of Regional E-government Desk              Number               Value       0.00                            1.00                       2.00
                         at OECS Secretariat, hiring of the Senior E-                                  Date        27-May-2008                     13-Mar-2012                31-Aug-2013
                         Government Specialist, design of Business
                                                                                                       Comments    Indicator modified in revised   Business Plan for          One point given for each
                         Plan for sustainability of Regional E-
                         Government Desk are completed                                                             M&E framework approved in       sustainability completed   indicator criterion met:
                                                                                                                   April 2012. Before was "New                                •E-government desk creation
                                                                                                                   regional institutional                                     staffed with e-government
                                                                                                                   framework is created with                                  specialist
                                                                                                                   adequate capacity to provide                               •Business plan for
                                                                                                                   new regionally integrated e-                               sustainability completed
                                                                                                                   government services in
                                                                                                                   accordance with regionally
                                                                                                                   harmonized policies
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                                                                                                                   andregulations"
                         Creation of four national PFM websites with              Text                 Value       0                               0                          4
                         open and transparent PFM data sets                                            Date        27-May-2008                     13-Mar-2012                31-Aug-2013
                                                                                                       Comments    Indicator modified in revised                              One point given for each
                                                                                                                   M&E framework approved in                                  country with a PFM website
                                                                                                                   April 2012. Before was                                     with at least one transparent
                                                                                                                   "Improvement of ratings in                                 dataset.
                                                                                                                   areas of openness and
                                                                                                                   access to relevant
                                                                                                                   information, as reported by



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                                                                                                users through satisfaction"
                                                                                                surveys.
                         Quality measured through focus groups by end   Text         Value      0                               0             1
                         users of the following three systems: Public
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                                                                                     Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                         Financial Management System; Regional
                                                                                     Comments   Indicator modified in revised                 At project completion,
                         Customs Information System; and
                         Multipurpose ID Systems.                                               M&E framework approved in                     implementation of focus group
                                                                                                April 2012. Before was                        questionnaire to be designed
                                                                                                "Improvement of ratings in                    by M&E consultant under
                                                                                                areas of functionality                        REGU
                                                                                                accuracy and usability of e-
                                                                                                government services by users
                                                                                                through satisfaction surveys"
                         Number of new e-government applications        Number       Value      0.00                            0.00          15.00
                         offered or upgraded under the project                       Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                                                                                     Comments   Indicator modified in revised                 12 Country Systems, in turn
                                                                                                M&E framework approved in                     composed of
                                                                                                April 2012. Before was                        4 Multipurpose ID Systems
                                                                                                "Increase in e-government                     (MPID);
                                                                                                services offered or upgraded"                 4 Public Financial
                                                                                                                                              Management Systems (PFM);
                                                                                                                                              and
                                                                                                                                              4 Front-end e-tax systems.
                                                                                                                                              In addition, it is composed of
                                                                                                                                              3 Regional Systems:
                                                                                                                                              1 Regional Health
                                                                                                                                              Management Information
                                                                                                                                              System; (RHMIS);
                                                                                                                                              1 Regional Customs
                                                                                                                                              Information System (RCIS);
                                                                                                                                              and
                                                                                                                                              1 OECS Pharmaceutical
                                                                                                                                              Procurement Service E-
                                                                                                                                              tendering System.
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                         Regional Health Information System and         Percentage   Value      0.00                            0.00          2.00
                         Regional Customs Information System are                     Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                         installed and operational
                                                                                     Comments   Indicator modified in revised
                                                                                                M&E framework approved in
                                                                                                April 2012. Before was
                                                                                                "Increase in number of
                                                                                                electronic transactions
                                                                                                processed by regional e-
                                                                                                government applications"




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                         Average number of days to prepare annual                Text             Value      120                             120                          90
                         budget                                                                   Date       27-May-2008                     13-Mar-2012                  31-Aug-2013
                                                                                                  Comments   Indicator modified in revised
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                                                                                                             M&E framework approved in
                                                                                                             April 2012. Before was
                                                                                                             "Estimated users# time and
                                                                                                             cost savings measured
                                                                                                             through standardized
                                                                                                             methodology for
                                                                                                             representative transactions"

                         Intermediate Results Indicators
                         Indicator Name                                    Core Unit of Measure              Baseline                        Current                      End Target
                         2.5b     Increase in volume of transactions of          Percentage       Value      0.00                            0.00                         10.00
                         a regional health management information                                 Date       27-May-2008                     13-Mar-2012                  31-Aug-2013
                         system (# of transactions)
                                                                                                  Comments                                                                Target is a 10% increase.
                         2.5a  Implementation of a Regional Health               Yes/No           Value      No                              No                           Yes
                         Management Information System                                            Date       27-May-2008                     31-Oct-2011                  31-Aug-2013
                                                                                                  Comments                                   Conceptual Design for the
                                                                                                                                             Regional Health Management
                                                                                                                                             Information System
                                                                                                                                             completed.
                         2.4d   Reduction in the costs of                        Amount(USD)      Value
                         pharmaceuticals procured                                                 Date       27-May-2008                     31-Oct-2011                  31-Aug-2013
                                                                                                  Comments   Indicator modified in revised                                The specific "basket" of
                                                                                                             M&E framework approved in                                    pharmaceuticals will be
                                                                                                             April 2012. Before was                                       defined at the time of system
                                                                                                             "Financial savings due to new                                implementation, as it is
                                                                                                             system"                                                      dependent of the procurement
                                                                                                                                                                          cycle needs at that time
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                         2.4b     Increase in the volume of transactions         Percentage       Value      0.00                            0.00                         10.00
                         of OECS Pharmaceutical Procurement Service                               Date       27-May-2008                     13-Mar-2012                  31-Aug-2013
                         E-tendering System
                                                                                                  Comments   Indicator modified in revised                                Target is 10% increase in
                                                                                                             M&E framework approved in                                    number of transactions
                                                                                                             April 2012. Before was
                                                                                                             "Increase in the volume of
                                                                                                             transactions of regional e-
                                                                                                             procurement system"




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                         2.4a     Implementation of a regional OECS       Number       Value      0.00                            0.00          1.00
                         Pharmaceutical Procurement Service E-                         Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                         tendering System.
                                                                                       Comments   Indicator modified in revised
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                                                                                                  M&E framework approved in
                                                                                                  April 2012. Before was
                                                                                                  "Implementation of an e-
                                                                                                  procurement system in all
                                                                                                  OECS countries"
                         2.3b     Total number of goods declarations      Percentage   Value      0.00                            0.00          10.00
                         shared through the RCIS among countries                       Date       27-May-2008                     31-Oct-2011   31-Aug-2013
                                                                                       Comments   Indicator modified in revised                 Target is a 10% increase.
                                                                                                  M&E framework approved in                     Total number of Goods
                                                                                                  April 2012. Before was                        Declarations for current
                                                                                                  "Increase in the volume of                    reporting period – total
                                                                                                  transactions of regional e-                   number of Goods
                                                                                                  customs system"                               Declarations for last reporting
                                                                                                                                                period.
                                                                                                                                                [(f/p)-1]x100
                         2.3a      Implementation of a Regional           Number       Value      0.00                            0.00          1.00
                         Customs Information System (RCIS) with                        Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                         interface to ASYCUDA World
                                                                                       Comments   Indicator modified in revised
                                                                                                  M&E framework approved in
                                                                                                  April 2012. Before was
                                                                                                  "Implementation of a Regional
                                                                                                  e-Customs System as well as
                                                                                                  interfaces with other systems
                                                                                                  and web-based customs filing
                                                                                                  system"
                         2.2b Tax declarations filed online through the   Percentage   Value      0.00                            0.00          10.00
                         tax e-filing system as a % of total Tax                       Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                         declarations filed (VAT)
                                                                                       Comments   Indicator modified in revised                 10% increase is targeted.
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                                                                                                  M&E framework approved in                     Number of online VAT over
                                                                                                  April 2012. Before was                        total VAT declarations.
                                                                                                  "Increase in volume of
                                                                                                  transactions of e-taxation
                                                                                                  system"
                         2.2a    Implementation of a tax e-filing front   Number       Value      0.00                            0.00          4.00
                         end system for SIGTAS                                         Date       27-May-2008                     13-Mar-2012   31-Aug-2013
                                                                                       Comments   Indicator modified in revised                 Every country will be awarded
                                                                                                  M&E framework approved in                     one point for each web-based
                                                                                                  April 2012. Before was



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                                                                                                  "Completion of e-government                    front end system implemented
                                                                                                  service upgrades to the e-                     giving a total of 4.
                                                                                                  taxation system as well as
                                                                                                  interfaces with other systems
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                                                                                                  and web-based tax filing
                                                                                                  system"
                         2.1a     Completion of e-government service      Number       Value      0.00                             0.00          4.00
                         upgrades to the Public Financial Management                   Date       27-May-2008                      13-Mar-2012   31-Aug-2013
                         System, as well as interfaces with other
                                                                                       Comments   Indicator modified in revised
                         systems.
                                                                                                  M&E framework approved in
                                                                                                  April 2012. Before was
                                                                                                  "Completion of e-government
                                                                                                  service upgrades to the Public
                                                                                                  Financial Management
                                                                                                  System, as well as interfaces
                                                                                                  with other systems and web-
                                                                                                  based public information
                                                                                                  system"
                         1.5c     Percentage of regional population       Percentage   Value      0.00                             0.00          10.00
                         covered in the multi-purpose ID system                        Date       27-May-2008                      13-Mar-2012   31-Aug-2013
                                                                                       Comments   Indicator modified in revised                  Total number of persons
                                                                                                  M&E framework approved in                      captured in all country multi-
                                                                                                  April 2012. Before was                         purpose ID systems over
                                                                                                  "Percentage of regional                        combined population of all
                                                                                                  population covered in e-ID                     countries x100.
                                                                                                  system"
                         1.5a     Detailed design and implementation of   Number       Value      0.00                             0.00          4.00
                         a Multi-Purpose ID system in at least one core                Date       27-May-2008                      13-Mar-2012   31-Aug-2013
                         user agency, including issuance of ID numbers
                                                                                       Comments   Indicator modified in revised                  One point will be awarded for
                                                                                                  M&E framework approved in                      each country (giving a total of
                                                                                                  April 2012. Before was                         four) that has successfully
                                                                                                  "Detailed design and                           implemented a multi-purpose
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                                                                                                  implementation of ID system                    ID system in one (or more)
                                                                                                  in core user agencies,                         core agency.
                                                                                                  including issuance of ID
                                                                                                  numbers and cards"
                         1.4        Regional Consensus by EGRIP           Yes/No       Value      No                               No            Yes
                         countries on the approval of the new                          Date       27-May-2008                      13-Mar-2012   31-Aug-2013
                         institutional framework is reached at an EGRIP
                                                                                       Comments   Indicator modified in revised
                         meeting
                                                                                                  M&E framework approved in
                                                                                                  April 2012. Before was
                                                                                                  "Regional agreement for new


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                                                                                                                institutional framework is
                                                                                                                reached financing is provided,
                                                                                                                staff is hired and trained
                         1.3 Definition and publication of regional e-             Yes/No            Value      No                               No                             Yes
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                         government standards, enterprise architecture,                              Date       27-May-2008                      13-Mar-2012                    31-Aug-2013
                         interoperability framework and total cost of
                                                                                                     Comments   Indicator modified in revised
                         ownership documents by the OECS Secretariat
                                                                                                                M&E framework approved in
                                                                                                                April 2012. Before was
                                                                                                                "Definition and publication of
                                                                                                                regional e-government
                                                                                                                standards and total cost of
                                                                                                                ownership framework"
                         1.2      Publication of OECS e-government                 Yes/No            Value      No                               Yes                            Yes
                         regionally harmonized legislation by first                                  Date       27-May-2008                      13-Mar-2012                    31-Aug-2013
                         quarter 2012 approved by the OECS Authority
                                                                                                     Comments   Indicator modified in revised                                   The OECS Authority - the
                                                                                                                M&E framework approved in                                       body of Prime Ministers for
                                                                                                                April 2012. Before was                                          the OECS member countries.
                                                                                                                "Implementation of key
                                                                                                                institutional and IT
                                                                                                                requirements for priority
                                                                                                                aspects of a regionally
                                                                                                                harmonized e-government
                                                                                                                regulatory framework"
                         1.1 Regional consensus by OECS on a                       Yes/No            Value      No                               Yes                            Yes
                         CARICOM E-government strategy, to which                                     Date       27-May-2008                      13-Mar-2012                    31-Aug-2013
                         OECS have contributed, is reached through
                                                                                                     Comments   Indicator modified in revised    Consensus on a regionally-     Countries agreement to
                         OECS agreement to the strategy reports at
                         CARICOM meetings                                                                       M&E framework approved in        focused e-government           recognize CARICOM e-
                                                                                                                April 2012. Before was           strategy developed by          government strategy.
                                                                                                                "Publication of outcome-         CARICAD and/or a digital
                                                                                                                oriented regionally-focused e-   Strategy developed
                                                                                                                government strategy              CARICOM.
                                                                                                                implementation plans for
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                                                                                                                OECS countries"


                         Data on Financial Performance (as of 11-Oct-2012)
                         Financial Agreement(s) Key Dates
                         Project              Ln/Cr/Tf                 Status               Approval Date         Signing Date            Effectiveness Date     Original Closing Date   Revised Closing Date
                         P117087              IDA-46500                Effective            15-Dec-2009           18-Feb-2010             15-Apr-2010            31-Aug-2013             31-Aug-2013

                         Disbursements (in Millions)




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                         Project               Ln/Cr/Tf               Status              Currency       Original           Revised          Cancelled          Disbursed           Undisbursed          % Disbursed
                         P117087               IDA-46500              Effective           XDR                        1.50             1.50               0.00               0.63                  0.87         42.00
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                         Disbursement Graph




                         Key Decisions Regarding Implementation
                         The Bank will facilitate accelerated project procurement processes and implementation. The client will accelerate project disbursements and commitments in view of the August 2013
                         closing date.

                         Restructuring History
                         There has been no restructuring to date.
Public Disclosure Copy




                         Related Projects
                         There are no related projects.




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