SUSTAINABLE RURAL WATER AND SANITATION PROJECT - ADDITIONAL FINANCING CENTRAL REGION CONSTRUCTION OF BONTRASE-PAPASE CLUSTER OF COMMUNITIES SMALL TOWN PIPED WATER SYSTEM (AWUTU SENYA DISTRICT ASSEMBLY) ABBREVIATED RESETTLEMENT ACTION PLAN (ARAP) By Safeguards Teams: Awutu Senya District Assembly & Community Water and Sanitation Agency November 2018 Page 1 of 77 Table of Contents EXECUTIVE SUMMARY ............................................................................................................................ 7 1.0 INTRODUCTION ......................................................................................................................... 12 1.1 Brief Description of the Sub Project...................................................................................... 13 1.2 Sub-Project Activities, Location and Land Needs.................................................................. 15 1.2.1 Establishment of Tapping Point .................................................................................... 15 1.2.2: Transmission Lines ........................................................................................................ 15 1.2.3: High Level Tank ............................................................................................................. 15 1.2.4: Distribution Lines .......................................................................................................... 15 1.2.5: Standpipes..................................................................................................................... 15 1.2.6: Office Building ............................................................................................................... 15 1.3: Land Needs Justification and Minimization .......................................................................... 15 2: CENSUS SURVEY OF DISPLACED PERSONS AND VALUATION OF ASSETS.......................................... 16 2.1 Methodology ......................................................................................................................... 16 2.1.1: Identification of Affected Assets .................................................................................. 16 2.1.2: Identification of PAPs .................................................................................................... 16 2.1.3: Valuation of Affected Asset .......................................................................................... 17 2.1.4 Cut-off Date................................................................................................................... 18 2.2 Results ................................................................................................................................... 18 3.0: AFFECTED ASSETS .......................................................................................................................... 19 4: SOCIO ECONOMIC FEATURES AND AFFECTED PEOPLE’S LIVELIHOODS ........................................... 20 5.0: DESCRIPTION OF COMPENSATION AND OTHER RESETTLEMENT ASSISTANCE ............................. 24 5.1 Payment of Compensation ................................................................................................... 24 5.2 Minimizing land acquisition and displacement payment ..................................................... 24 5.3 Compensation payment principles ....................................................................................... 24 5.3 Eligibility and entitlement of PAPs ........................................................................................ 24 5.4 Compensation Payment Team .............................................................................................. 26 5.5 Role of the Compensation Payment Team ........................................................................... 26 6.0 CONSULTATION WITH DISPLACED PEOPLE ..................................................................................... 26 7.0 PROCEDURE FOR GRIEVANCE REDRESS .......................................................................................... 27 7.1 Community Safeguards Teams / Community Grievance Redress ........................................ 27 7.2 District Safeguards Team ...................................................................................................... 28 7.3 Regional Safeguards Team .................................................................................................... 28 7.4 National Safeguards Team .................................................................................................... 28 8.0 MONITORING AND EVALUATION .............................................................................................. 28 9.0 INSTITUTIONAL RESPONSIBILITIES AND ARRANGEMENT FOR IMPLEMENTATION ........................ 29 Page 2 of 77 10.0: TIMETABLE, BUDGET AND FUNDING ARRANGEMENTS ............................................................. 30 10.1 Timetable .......................................................................................................................... 30 10.2 Budget and funding arrangements ................................................................................... 31 CONCLUSION......................................................................................................................................... 32 11.0 REFERENCES .................................................................................................................................. 33 APPENDIX I: PAP TABLE ......................................................................................................................... 34 APPENDIX II: COMPENSATION PAYMENT FORM .................................................................................. 54 APPENDIX III: COMPENSATION DISCLOSURE FORM ............................................................................. 55 APPENDIX IV: GRIEVANCE REDRESS SHEET ........................................................................................... 56 APPENDIX V: LAND ACQUISITION FORM .......................................................................................... 57 APPENDIX VI: COMPLIANCE MONITORING, PERFORMANCE TRACKING AND REPORTING TOOL ........ 62 APPENDIX VII: SOCIO-ECONOMIC DATA COLLECTION INSTRUMENT ................................................... 67 APPENDIX VIII: CHECKLIST FOR CONSULTATION AND NEGOTIATION WITH PAPs ............................... 68 APPENDIX X: EVALUATION INDICATORS FOR RESETTLEMENT ISSUES ................................................. 75 APPENDIX XI: GRIEVANCE REDRESS MECHANISM ............................................................................. 77 .............................................................................................................................................................. 77 List of Tables Table 1: System Components ............................................................................................................... 13 Table 2: Other Key System Profile ........................................................................................................ 14 Table 3: Land Valuation Division Approved Annual Crop Rates ........................................................... 17 Table 4: Categories and numbers of PAPs ....................................................................................... 18 Table 5: Affected Asset and their Conditions ....................................................................................... 19 Table 6: PAPs affected by key components of Water System .............................................................. 20 Table7: Summary of socio-economic data of PAP in Prang Community ............................................ 22 Table 8: Eligibility and Entitlement Matrix .......................................................................................... 25 Table 9: Institutional Responsibilities for ARAP implementation ......................................................... 30 Table 10: ARAP Implementation Schedule ........................................................................................... 30 Table 11: Budget for Implementation of ARAP .................................................................................... 32 Page 3 of 77 List of Acronyms AF- SRWSP – Additional Financing - Sustainable Rural Water and Sanitation Project ARAP – Abbreviated Resettlement Action Plan CWSA - Community Water and Sanitation Agency EPA – Environmental Protection Agency LVD - Land Valuation Division MMDA - Metropolitan, District and District Assembly PAPs - Project Affected Persons S4Ts - Social Safeguards Support Services Team WB - World Bank Page 4 of 77 Definition of terms Concept/term Definition/meaning Compensation: Payment in cash and / or in kind for an asset or resource that is adversely affected by the Project. Cost of The reasonable expenses incidental to any necessary change of residence or Disturbance place of business by any person having a right or interest in the land; Economic Loss of definable income streams or means of livelihood resulting from Project- displacement: related land acquisition in the Project Footprint and/or obstructed access to the resources (land, water, or forest) located therein for which a recognized right of access exists. Entitlement: The compensation, rights and assistance measures offered by this Abbreviated Resettlement Action Plan Involuntary Resettlement is involuntary when the affected persons or communities do not Resettlement: have the right to refuse land acquisition or restriction on land use that result in displacement. Livelihoods Programs that will provide Project Affected Households with a viable restoration: opportunity to restore their livelihoods to pre-Project levels. Market value the sum of money which the land might have been expected to realise if sold in the open market by a willing seller at the time of the declaration Physical Relocation or loss of residential land and/or non-residential structures and displacement: physical assets because such structures / assets are located in the Project Footprint. Project Any person who, as a result of the Project, loses an existing recognized right to Affected own, use, or otherwise benefit from a built structure, land (residential, Person: agricultural, or pasture),annual or perennial crops and trees, or any other fixed or moveable asset, either in full or in part, permanently or temporarily. Replacement The value of the land where there is no demand or market for the land by reason Value of the situation or of the purpose for which the land was devoted at a time and shall be the amount required for reasonable re-instatement equivalent to the condition of the land at the date of the said declaration. Resettlement: A compensation process through which physically displaced households are provided with replacement plots and residential structures at a resettlement community Abbreviated A public document which specifies the procedures and actions to be undertaken Resettlement to mitigate adverse effects, compensate losses, and provide development benefits Action Plan to project affected households. ARAP is recommended for less than 200 PAPs. (ARAP): Stakeholders: Persons or groups who are affected by or can affect the outcome of the Project. Stakeholders may be individuals, interest groups, government agencies, or corporate organizations. Vulnerable: Project Affected People who, by virtue of gender, ethnicity, age, physical or mental disability, economic disadvantage, or social status, may be more adversely affected by resettlement than others and who may be limited in their ability to claim or take advantage of resettlement assistance and related development benefits. Source: State Lands Act, 1962, Act 125, Wold Bank Policy OP 4.12 Page 5 of 77 Summary of the Resettlement Core Data Nos. Variables Data 1 Country Ghana 2 Region/Province Central Region 3 District Awutu Senya Distirct 4 Village Bonrase, Awutu Bantama, Chochoe, Kwame Wete, Ahintia, Bosomabena, Abirfo and Amadua Opembo, Adawukwaa, Jeikrodua, Yamoa, Mankumeda, Bontrase-Papase Number 1, Bontrase-Papase Number 2 and Ofaakor 5 Activities that requires temporary or permanent Laying of pipelines, construction high level lands tank, standpipes and Water System Management Office 6 Project Total Cost GHS 10,951,103.15 7 Total Resettlement Cost GHS 58,963.00 8 Number of Affected People (PAP) 180 PAPs 9 Number of Affected Households (AH) 180 Households 10 Number of affected Females 77 12 Total number of right-owners of affected asset 180 13 Total Areas of expropriated land in hectare (ha) Estimated Total = 3 hectares 1m*30,800m parcel of land for distribution pipelines, 1m*10,000m parcel of land for transmission pipelines, twelve (12) 5m*7m parcel of land for standpipes, 18m*30m parcel of land for office building and 15m*15m parcel of land for high level tank 14 Number of commercial shops to be partly 62 demolished 15 Number of farm (crops) to be demolished 12 16 Number of street-sellers/traders whose business 106 tables, tent and kiosks will be displaced along road reservation Page 6 of 77 EXECUTIVE SUMMARY The Community Water and Sanitation Agency is being supported by the World Bank to construct Small Town Piped Water System in Ghana under the Additional Financing of the Sustainable Rural Water and Sanitation Project (AF-SRWSP). The AF-SRWSP is aimed at improving access to potable water and improved sanitation in the Bontrase-Papase cluster of communities. As part of the project, one Saline Belt Water System will be constructed to deliver water to the Bontrase-Papase Cluster of communities in the Central Region made up of Bonrase, Awutu Bantama, Chochoe, Kwame Wete, Ahintia, Bosomabena, Abirfo and Amadua Opembo, Adawukwaa, Jeikrodua, Yamoa, Mankumeda, Bontrase-Papase number 1, Bontrase- Papase number 2 and Ofaakor communities. 1. Compensation Summary In all, 180 Project Affected Persons (PAPs) were identified which requires that processes for involuntarily land acquisition is triggered as per the World Bank Policy guidelines (OP 4.12) and the Resettlement Policy Framework of the SRWSP. There are 74 major PAPs whose pavement of business shops and crops are located on the right of way will be trenched through for the construction of distribution and transmission lines. All PAPs are entitled to cash compensation as determined by the Lands Valuation Division of the Lands Commission of Ghana and in line with the resettlement policy framework of the project. The 62 pavement of shops that will be partly demolished will be restituted and the 12 PAPs whose crops will be destroyed will be paid a compensation at full replacement value. 2. Description of the Project / resettlement The construction of the Bontrase-Papase cluster communities Small Town Piped Water System requires the establishment of source, laying of transmission and distribution pipelines, construction of Water System Office, High level tanks and intake system. The construction of the key components of the water system will require damage of 62 pavement of business shops and 12 farms containing maize, casaava, sweet potato and pepper along the right of way. The 12 PAPs whose cultivated crops are on the right of way will be compensated at full replacement of cost with additional 10% disturbance allowance of the total compensation as per Ghanaian Resettlement Regulation. 3. Objectives of the ARAP The purpose and objective of the Abbreviated Resettlement Action Plan (ARAP) is to outline a set of mitigation and monitoring measures that will be used to curtail or minimize to acceptable levels the adverse social impacts that may occur during the construction of the small town piped water system. The methodology and approach to the preparation of the ARAP involved site verification visits, consultation with relevant stakeholders, review of literature, generation of baseline data, and identification of social issues associated with the construction works. The preparation of this Abbreviated Resettlement Action Plan (ARAP) is in response to the planning, implementation and monitoring processes required to ensure that people are better or at least, not made worse off than they were before the construction of the water system. Page 7 of 77 The ARAP considered policies and laws guiding land and property acquisition, ownership and compensation in Ghana including the Constitution of the Republic of Ghana, Administration of Lands Act, 1962 (Act 123), State Lands Act, 1962 (Act 125) and State Lands Regulations 1962 (LI 230). Other policy documents considered in the preparation of the ARAP were the State Lands (Amendment) (No.2) Regulations 1963 (LI 285), Lands (Statutory Way Leaves) Act, 1963 (Act 186) and the World Bank Operational Policy OP 4.12. 4. Socio-Economic Characteristics of PAPs A survey was conducted to assess the socio-economic characteristics of the PAPs. Out of the findings of the survey, 77 out of the 180 PAPs (42.8%) were females with 103 as males (57.2%). In assessing the literacy levels of the PAPs, 78 out of the 180 PAPs representing 43.3 % were illiterate but only 102 (56.7%) were literate. The survey also revealed that only 116 PAPs representing 64.4% were natives of the cluster of communities. In relation to livelihood. In all, 130 PAPs representing (72.2%) depended on petty trading mainly within the road reservations for their daily income. Another 11 PAPs representing 6.1% depended on farming whilst 39 PAPs representing (21.7%) depended on other sources including sale of fuel, cement, lotto vending, micro finance, mobile money and other retail and wholesale services. The livelihood of the PAPs will be affected during the trenching for the laying of pipelines some of the crops within the right of way will be damaged. All the PAPs whose crops and livelihood will be affected will be compensated for the full replacement cost of the damaged items in addition to loss of income and disturbance. The PAPs had number of dependants mainly ranging from 1 to 10 persons. Majority of the PAPs (120) representing 66.7% had dependants ranging below 3 persons whilst only 15 PAPs (8.3%) had 7 dependants and above. Forty-five (45) other PAPs representing (25.0%) % had dependants ranging from 4 to 6. There were no vulnerable persons (persons aged 70 years, widow, orphans, physically challenged persons etc.) identified as PAP in the community. 5. Socio-economic impact of the project on the PAPs The lands that will be used for the laying of pipelines largely belong to the state (road reservations / Right of Way) whilst the land for the construction of high level tank and office space are communal lands entrusted in the hands of the chief. Sixty-two (62) PAPs will have their pavements partly demolished due to trenching for the laying of distribution and transmission lines. The one hundred and six (106) PAPs whose moveable assets like kiosk and business tables will be affected, will be paid with a cash compensation to relocate to an area of similar economic opportunities to minimize adverse economic impact on them. Twelve (12) PAPs will have their crops (maize, cassava, sweet potato and pepper) damaged as a result of trenching for the laying of the transmission and distribution lines. The twelve (12) PAPs will be compensated for damage of their crops at full replacement cost, loss of income and 10% disturbance allowance on the total compensation in line with the guidelines of Lands Valuation Division and in accordance with the Resettlement Policy Framework of the Project. An estimated land space of three hectares will be used for the construction of the water system. A total of 1m*10,000m (for transmission pipelines), 1m*30,800m (for distribution pipelines) were state lands (right of way) reserved for the construction of utility lines including pipelines. There are no adverse social impact on the state (owner) since the land was reserved for the same purpose. Twelve (12) 5m*7m communal lands at different locations of the Bontrase-Papase cluster of communities will be used for the construction of Page 8 of 77 standpipes. One (1) 15m*15m parcel of land will also be used for the construction of high level tank and a land space of 18m*30m is needed for the construction of one (1) Water System Management Office. These lands were reserved for development in the community by the chiefs. Nonetheless, the project will follow the land acquisition protocol provided in the RPF to acquire these lands for the stand-pipes, pay appropriate compensations and safeguard them with appropriate documentation. 6. Legal and Institutional Framework for Resettlement The construction of the Bontrase-Papase cluster of communities water system require the use of long stretch of lands especially for the laying of transmission and distributions lines. As a result various land holdings will be impacted. It is therefore pertinent to consider the various land holding arrangements in the assessment of compensation and resettlement for the various interests on lands to be affected. Regulatory oversight of water sector land acquisition and resettlement activities and actions is mostly governed by the following: a. the 1992 Constitution of the Republic Of Ghana (Article 20 especially); the State Lands Act, 1962 (Act 125) and State Lands (Amendment) Act, 2000 (Act 586) –which is the principal law under which private lands could be compulsorily acquired by the President for the public benefit; b. the Administration of Lands Act, 1962 (Act 123) which facilitates the management and administration of stool lands; c. the Lands Statutory Wayleaves Act, 1963 (Act 186) which deals with the creation and enforcement of Right of Ways (ROW); d. The National Land Policy (1999), provide guidelines aimed at enhancing land management systems, land use, conservation of land resource and enhancing environmental quality. The policy give protection to proprietary rights and promotes the concept of prompt payment of adequate and fair compensation for compulsorily acquired lands and also create the enabling environment for community participation in sustainable land management. e. The World Bank policy on Involuntary Resettlement (OP 4.12) will be applied. The policy will complement existing national regulations to ensure that resettlement and rehabilitation principles are adopted under the project. This will ensure that compensation at replacement cost, resettlement and rehabilitation assistance to all project affected persons (loss of land, residences, business establishments and other such immovable properties), including the informal dwellers/squatters are well catered for under the project. f. The Resettlement Policy Framework (RPF) will serve as the guiding document for the implementing the resettlement issues under during the implementation of the project. In circumstances where gabs exist between the national regulations and the World Bank Policy, the World Bank Policy applies as stated in the RPF. Several institutions will participate in the implementation of the resettlement processes for the construction of the water system. However, key actors shall include the a. Ministry of Sanitation and Water Resource will monitor and provide technical guidance for the attainment of project targets b. Ministry of Finance will provide the financial resources for the timely implementation of projects Page 9 of 77 c. Community Water and Sanitation Agency will provide the overall supervision for the implementation of resettlement issues and assist in resolving grievances under the project: d. Municipal/ District Assembly will trigger the resettlement process through inventory of affected person and asset, implement the ARAP, resolve grievances and payment of compensation in collaboration with other stakeholders such as CWSA and the community e. Lands Commission will expropriate lands for public interest including the use of land for the provision of potable water to the citizens of Ghana f. Land Valuation Division – will assist in the valuation and compensation payment process and reporting g. Community will support the District Assembly in the resettlement of Affected Persons in resolving grievances h. Safeguards Technical Team / Regional / District and Community Safeguards Team – will coordinate and provide technical support for stakeholders in the implementation of resettlement issues and associated compensation payment at the National, Regional, District and Community Levels. 7. Compensation Plan The Awutu-Senya District Assembly with support from Community Water and Sanitation Agency set 14th November 2018 as the cut-off date for the determination of PAPs. Based on the cut-off date the joint team captured all the affected asset and PAPs. The date was agreed on by all stakeholders including the chief and elders of the Bontrase-Papase cluster of communities and Community Safeguards Team. The cut-off date was announced to the entire community in a general community meeting on 6th November 2018 to 15th November 2018 and the rationale behind the cut-off date explained to all stakeholders. The project identifies 180 right owners of asset that will be affected by the construction of the water system. Different eligibility and entitlement will be applied to the various categories of PAPs as per the Resettlement Policy Framework and at values determined by the Lands Valuation Division of the Lands Commission. According to the World Bank’s Involuntary Resettlement Policies OP 4.12, PAPs may be eligible for compensation and resettlement assistance if they: a. Have formal legal rights to land (including customary and traditional rights recognized under the Lands Act. b. Do not have formal legal rights to land at the time the census begins but have a recognizable legal right or claim to such land or assets. c. Have no recognizable legal right or claim to the land they are occupying (i.e. squatters, ownerships under dispute, etc.). The State Lands Act 1963 section 6(1) of the Government of Ghana also state that any person whose property is affected by public projects shall be entitled to compensation. As a result the census identifies three main eligible PAPs who all do not have formal legal rights to land at the time the census began but have a recognizable legal right or claim to such assets and will be provided with the following entitlement: Page 10 of 77 The 180 PAPs whose asset will be affected (during trenching for the laying of pipelines) will receive cash compensation at full replacement value and additional loss of income and disturbance allowance of 10% of total compensation value. As per the OP 4.12 the compensation principles to be used include payment of adequate compensation, payment of compensation prior to displacement or destruction of assets at full replacement value as determined by the Lands Valuation Division of the Land Commission of Ghana. Consultations with PAPs and host communities were carried out mainly to establish impacts and risks that PAPs will face due to relocation, and also to sensitize them on the impact of the project. The 180 PAPs were properly consulted in three separate meetings organised with their active participation to address their concerns. In addition, each PAP was consulted on one-on-one basis. In these consultations, the CWSA was guided by the need to ensure Free- Prior-and Informed Consultation with the PAPs. The entitlement sheets were endorsed by the PAPs confirming their readiness to accept their compensation packages. This exercise was necessary in order to solicit for feedbacks from the PAPs. The total cost of affected asset of PAPs compensation is estimated at Fifty-Eight Thousand Nine Hundred and Sixty-Three Ghana Cedis (GHS 58,963.00). 8. Arbitration and Grievance Redress Grievance expression and management mechanism has been established to involve the already existing local structures at the community level, district, regional and national levels. By this approach, the gender-based teams called Safeguards Teams are responsible to ensure that grievances are timely resolved. The Safeguards Teams have been trained and resourced with grievance redress sheets to document and keep complaints and grievances. The Safeguards Teams receives complaints through varying means including one–on–one meeting, telephone calls, during community meetings and other means deemed convenient and appropriate by the aggrieved persons. Text messages is another means by which aggrieved persons can channel their complaints to them. If the grievance is not resolved within specified time, a higher safeguards team (Community-District-Regional-National) takes up the responsibility to resolves them. Aggrieved Persons who are uncertified with the outcome of community, district, regional and national team’s arbitration have the opportunity to seek redress from the law courts of Ghana. 9. Monitoring and Evaluation An ARAP monitoring and evaluation mechanism has been provided to ensure timely and successful implementation of agreed actions and the delivery of resettlement package under the project. In order to ensure that resettlement issues that are captured in the ARAP are adhered to, the following monitoring measures have been put in place; i. Compliance monitoring tools have been developed to assist effective monitoring of resettlement issues. ii. Process or impact monitoring will be carried out periodical by National, Regional and District Safeguards monitoring teams iii. ARAP completion audit will be carried out by an external consultant at the end of the project Page 11 of 77 General monitoring indicators shall include: (i) documented evidence of a number of public consultations, (ii) grievance procedures in place and functioning, (iii) Timely execution of resettlement arrangements, and (iv) Timely and adequate compensation payment to affected parties. The PAPs and the community will actively participate in the monitoring and evaluation of resettlement issues. The monitoring outcomes and completion reports on resettlement issues will be disseminated to key stakeholders including the Ministry of Sanitation and Water Resources, Community Water and Sanitation Agency, Awutu-Senya District, Bontrase-Papase cluster of Communities and the World Bank. An estimated amount of Ninety Thousand, Seven Hundred and Five Ghana Cedis, Twenty-Nine Pesewas (GHS 90,705.29) is required to implement the ARAP. 1.0 INTRODUCTION The Community Water and Sanitation Agency, intends to construct Small Town Piped Water System in the Bontrase-Papase cluster of communities of the Central Region. This initiative is part of the Additional Financing of the Sustainable Rural Water and Sanitation Project (AF- SRWSP) to be financed by the International Development Association of the World Bank. The AF-SRWSP is aimed at improving access to potable water and improved sanitation in rural communities and small towns in Ghana. Under the project, the Bontrase-Papase Cluster of communities made up of Bonrase, Awutu Bantama, Chochoe, Kwame Wete, Ahintia, Bosomabena, Abirfo, Amadua Opembo, Adawukwaa, Jeikrodua, Yamoa, Mankumeda, Bontrase-Papase number one (1), Bontrase- Papase Number two (2) and Ofaakor, will benefit from the construction of new water management office, high level tanks, stand pipes, distribution and transmission lines. The water system is designed to extend water to all houses in the cluster of communities. The main objectives of the project are to expand access to water and sanitation facilities in rural and small-town communities and strengthen local capacity to ensure sustainability of the water and sanitation facilities. The agency recognizes that construction works will lead to physical and economic displacement of some community members. As such, affected persons will be compensated and resettled for loss of access or assets that may result from the project. In Ghana there are several pieces of legislation that support resettlement of people. These pieces of legislation include the Constitution of the Republic of Ghana, National Land Policy, the lands (statutory wayleaves) Act, 1963, the State Land Act, 162 and the Lands Commission Act 2008, Act 767. These legal frameworks have provisions for resettlement of people that may be displaced from their residential or non-residential areas in project settings. The legislations provide standard procedures for relocation of people. The regulations provide options for PAPs to be compensated for loss of assets and streams of income that came from their economic activities. The Land Valuation Division is empowered by the constitution of Ghana to carry out property valuations to provide guidance on economic compensation to cover losses in assets and economic activities. The World Bank’s resettlement policies also provide guidance to the resettlement process Lands required for the construction of the new water system have been assessed. In order to minimize displacement of asset, properties and businesses which affects Page 12 of 77 livelihood of people, state and communal lands which are unoccupied were mainly identified for construction of the water system. Several assets and properties which were to be affected were avoided through alternative routing of the pipelines. The transmission and distribution lines were mainly routed through the right of way. The right of way was considered mainly to avoid destruction of several permanent assets in the community. The ARAP therefore covers those Project Affected Persons (PAPs) who despite all the alternatives will still have their assets affected. According to the World Bank’s Safeguards Policy on involuntary resettlement (OP 4.12), persons who will be impacted by the project should be assisted in their efforts to improve their livelihoods and standards of living or at least to restore them, in real terms, to pre-displacement levels or to levels prevailing prior to the beginning of project implementation, whichever is higher. The project is preparing this Abbreviated Resettlement Action Plan (ARAP) to guide the compensation process. An ARAP is prepared because the number of persons to be impacted are less than 200 persons. The ARAP preparation is to ensure that people who will be affected by the SRWSP are informed about their options and rights pertaining to compensation, consulted on offered choices, provided with technically and economically feasible resettlement alternatives and given prompt and effective compensation at full replacement cost for losses of assets attributed directly to the project. The preparation of ARAP builds upon previous public consultations, negotiations and final agreements reached between CWSA, Chiefs and elders of Bontrase- Papase cluster of communities, Awutu Senya West District Assembly, Environmental Protection Agency and Land Valuation Division of the Lands Commission with the aim of safeguarding the environment and social arrangements of the project beneficiaries. 1.1 Brief Description of the Sub Project The Bontrase-Papase Cluster of Communities Small Town Piped Water System has the following key components detailed on table 1: Table 1: System Components Nos. Variables Data 1 Country Ghana 2 Region/Province Central Region 3 Commune Bonrase, Awutu Bantama, Chochoe, Kwame Wete, Ahintia, Bosomabena, Abirfo and Amadua Opembo, Adawukwaa, Jeikrodua, Yamoa, Mankumeda, Bontrase-Papase No. 1, Bontrase-Papase No. 2 and Ofaakor 4 Arrondissement/Village Bonrase, Awutu Bantama, Chochoe, Kwame Wete, Ahintia, Bosomabena, Abirfo and Amadua Opembo, Adawukwaa, Jeikrodua, Yamoa, Mankumeda, Bontrase-Papase Number 1, Bontrase-Papase Number 2 and Ofaakor Page 13 of 77 5 Activities that requires temporary or permanent Laying of pipelines, construction high level lands tank, standpipes and Water System Management Office 6 Project Total Cost GHS 10,951,103.15 7 Total Resettlement Cost GHS 58,963.00 8 Number of Affected People (PAP) 180 PAPs 9 Number of Affected Households (AH) 180 Households 10 Number of affected Females 77 11 Total number of right-owners of affected asset 180 12 Total Areas of expropriated land in hectare (ha) Estimated Total = 3 hectares 1m*30,800m parcel of land for distribution pipelines, 1m*10,000m parcel of land for transmission pipelines, twelve (12) 5m*7m parcel of land for standpipes, 18m*30m parcel of land for office building and 15m*15m parcel of land for high level tank 13 Number of commercial shops to be partly 62 demolished 14 Number of farm (crops) to be demolished 12 15 Number of street-sellers/traders whose business 106 tables, kiosk and canopies were affected Other Key Project Profile are contained in table 2: Table 2: Other Key System Profile Description Details 1 Beneficiary Bonrase, Awutu Bantama, Chochoe, Kwame Wete, Community(s) Ahintia, Bosomabena, Abirfo and Amadua Opembo, Adawukwaa, Jeikrodua, Yamoa, Mankumeda, Bontrase-Papase No. 1, Bontrase-Papase No. 2 and Ofaakor Communities 2 Consultant Behkans Consult 3 Contractor 2K Construction Limited and Blessedfield Jonakot Construction Limited 4 Client Awutu Senya West District Assembly 5 Project Facilitator Community Water and Sanitation Agency, Central Region 6 Beneficiary Population 41,084 People 7 Contract Sum GHS 10,951,103.15 8 Contract Duration 13 months 9 Proposed Start Date 1st April, 2019 10 Proposed Practical 30th April, 2010 Completion Date Page 14 of 77 1.2 Sub-Project Activities, Location and Land Needs 1.2.1 Establishment of Tapping Point The Bontrase-Papase Cluster of Communities Small Town Piped Water System requires that a tapping point is constructed to connect water from the Ghana Water Company Limited Pipelines to supply water to all the beneficiary community under the Bontrase-Papase Cluster. A land size of 7m* 7m is required for the development of the tapping point. 1.2.2: Transmission Lines A total of 10,000m *1m length of land is required to support the laying of transmission pipelines for the construction of Bontrase-Papase water system. The lands required for the laying of the pipes are mainly public or community lands located along the right of way. The required lands for the laying of the transmission lines mainly fall within utility zones or along roads in the Bontrase-Papase Cluster of communities. No privately-owned lands will be involved in the laying of transmission lines. 1.2.3: High Level Tank One (1) 15m*15m piece of land are required for the construction of one (1) high level tanks at Bontrase community. The acquisition and documentation of the lands will be done before commencement of construction work. 1.2.4: Distribution Lines A total of 30,800m*1m length of land will be required for the laying of distribution lines to various parts of the community. The main lines will be laid on public and community lands. The distribution network covers all parts of the community. Some institutions including Basic Schools, Police station and a health facility will be covered. 1.2.5: Standpipes A total of twelve (12) 5m*7m pieces of land are required for the construction of twelve (12) standpipes in the Bontrase-Papase Cluster of Community. The standpipes will be located in twelve (12) different suburbs in the Bontrase-Papase Cluster of Community. The standpipes are all located on communal and individual lands. The Chief and opinion leaders have been consulted and lands have been released and documented for the construction of the twelve (12) standpipes in the beneficiary communities. 1.2.6: Office Building A land space of 18m*30m is needed for the construction of one (1) Water System Management Office at Bontrase. The land selected for the construction of the Water System Office is suitable to serve the entire cluster of communities in the Bontrase enclave. 1.3: Land Needs Justification and Minimization Lands are needed for the construction of all the key components of the water system. Communal or stool lands vested in the traditional authorities and public lands will be consider ed first in all cases to minimise individual land loss or adverse impact on people. The project will only resort to family lands and individual lands when communal or vested lands are unavailable or unsuitable for the construction of the key components to minimise adverse impacts on people. Adequate measures will be put in place to prevent abuse of rights of PAPs. The scope of the project, lands sizes required for the construction of key components of the Page 15 of 77 water system have been disclosed to the entire communities and land owners at various community fora. As much as possible, the project will minimise displacement of people. Public lands along roads (right of way or road reservation) will be used for the construction of transmission and distribution pipelines to minimise the displacement of people in the beneficiary communities. Wherever inhabited dwellings may potentially be affected by a component of a project, the sub- project will be rerouted to avoid any impact on such dwellings and to avoid displacement or relocation. For major water facilities like reservoir and office buildings, minimization of land impact will be considered into site and technology selection and design criteria. 2: CENSUS SURVEY OF DISPLACED PERSONS AND VALUATION OF ASSETS 2.1 Methodology In order to adequately collect information pertaining to PAPs, project area and affected assets, quantitative method was dominantly used. Semi structured questionnaires were used to carry out a census survey of affected PAPs. Quantitative assessment was also employed in the valuation of affected assets (crops, structures and land). Data was collected through one-on- one consultation with PAPs and key stakeholders in the community including the Chiefs, land owners, opinion leaders, Assembly members and District Assembly Staff. Through the consultations and meetings with PAPs and stakeholders coupled with field visitation, socio- economic data was collected and analysed. Method employed for the preparation of the ARAP was aimed at ensuring transparency hence, affected people were consulted and given their demonstrable acceptance to the PAP identification, consultation, valuation of asset and ARAP preparation. Free-Prior- Informed Consultation (FPIC) method was used in consulting the PAPs. This helped the PAPs to contribute freely to the discussions and consultation processes. 2.1.1: Identification of Affected Assets A professional water system drawing covering the locations of the key components namely the boreholes, transmission and distribution lines, high level tank, stand pipes and water system office was prepared. Three separate visits by Community Water and Sanitation Agency, Awutu Senya West District Assembly and Behkans Consult (Water Consultant) and selected community members was carried out in the project community to validate the drawings and assess affected assets for review. The assessment was done to cover the lands to be used for the laying of pipelines and construction of sub project components, affected structures, crops and other intangible assets where necessary. Photograph of affected assets were taken for documentation. 2.1.2: Identification of PAPs A semi structured questionnaire was developed to collect the socio-economic data on all PAPs. The PAPs were consulted one-on-one and the rationale for the administration of the semi structured questionnaires was explained to all the PAPs. Basic social and economic data covering the sex, livelihood, literacy, dependency, religion, vulnerability and income levels Page 16 of 77 among others were captured (see Appendix VII). Photograph of the PAPs were taken for the development of the ARAP. 2.1.3: Valuation of Affected Asset The valuation of affected asset was done in line with the eligibility and entitlement matrix of the Resettlement Policy Framework of the SRWSP. Officers of the Land Valuation Division led the valuation of all affected assets in the Bontrase-Papase Cluster of communities with support from staff of Community Water and Sanitation Agency, Awutu Senya West District Assembly, Water Consultant and Community members of the Bontrase-Papase cluster. The valuation was done based on government approved standards as follows: • Buildings and Structure Replacement cost method was used to determine the market value and based on land in comparable site, related structure and support services, prices of items on the local market, cost of transport and estimate for construction of new ones. • Farm crops and trees Cash compensation was determined for the PAP for damages or destruction of crops based on negotiations between PAPs and the Land Valuation Division as per the approved annual crop rates in the table below. Table 3: Land Valuation Division Approved Annual Crop Rates LAND VALUATION DIVISION (LVD) APPROVED ANNUAL CROP RATES STAGE I STAGE 2 STAGE 3 (1/2 STAGE 4 (SEEDLING) (1/4 GROWN) (MATURED) S/N CODE CROP GROWN) GH¢/ACRE GH¢/ACRE GH¢/ACRE GH¢/ACRE SMALL MEDIUM MATURED SEEDLINGS 1 Be Beans 1,584.00 1,700.00 1,883.00 1,962.00 2 Cr Corn/Maize 1,549.13 1,867.00 2,071.00 2,260.50 3 Gn Groundnut 1340.63 1,441.00 1,581.00 2,976.60 4 Gc Guinea Corn 1,377.00 1,622.00 1,932.00 2,260.50 5 Mi Millet 1,549.13 1,867.00 2,173.00 2,311.88 6 Ok Okro 2,340.00 2,949.00 3,643.20 3,776.63 7 Pe Pepper 2,132.00 2,676.00 3,194.00 3,855.00 Rice (rain 8 Rr 2,202.00 2,465.10 3,118.50 3,633.75 feed) 9 Sg Sorghum 1,377.00 1,622.00 1,932.00 2,260.50 10 SB Shea Butter 635.58 2,348.25 3,308.58 4,072.86 12 TK Teak 22,050.00 33,075.00 44,100.00 55,125.00 Page 17 of 77 • Loss of Income Value was determined based on net monthly profit for the business to cover the period when the business is not operating during construction works. • Disturbance Allowance Disturbances allowance was valued at 10% of total compensation in line with guidelines of the Lands Commission and the Land Valuation Division of the Land Commission and as per the resettlement policy framework of the project • Persons with formal legal rights to land Persons with formal legal right to land were compensated for land lost and other assistance • Persons without formal legal rights to land at time of notification but have claims to property recognized by community leaders Persons without formal legal rights to land at time of notification but have claims to property recognized by community leaders were compensated for land lost and other assistance. • Persons with no recognizable legal right or claim to land they are occupying e.g. Squatters PAPs in this category will be provided with resettlement assistance and compensation for any physical structure destroyed on the land. • Persons encroaching on land after the notification No compensation was paid to persons within this category 2.1.4 Cut-off Date The Awutu Senya West District Assembly with support from Community Water and Sanitation Agency set 14th November 2018 as the cut-off date for the determination of PAPs. Based on the cut-off date the joint team captured all the affected asset and PAPs. The date was agreed on by all stakeholders including the chiefs and elders of the Bontrase-Papase Cluster of communities and the Community Safeguards Teams. The cut-off date was announced to the entire cluster of communities in a general community meeting from 6th November 2018 to 15th November 2018. The rationale behind the cut-off date was explained to all stakeholders during the community meetings. 2.2 Results Table 3 shows the categories and numbers of PAPs and their assets that were affected by the sub project Table 4: Categories and numbers of PAPs Page 18 of 77 S/N Category of PAPs Numbers LAND 1 PAPs with no recognizable legal right or claim to land they are 180 occupying, eg squatters 2 PAPs whose structures are to be damaged 62 3 PAPs whose crops are affected 12 4 PAPs whose business tables, tent and kiosks will be displaced 106 along road reservation 3.0: AFFECTED ASSETS The sub project affected some structures and land as summarised on table 4 below Table 5: Affected Asset and their Conditions Affecte No. of Condition Categorisation Categorisa Categor Description d Asset PAPs of PAPs by tion by isation Sex Youth and by Adult vulnera bility No. of Males Female Yout Adu vulnerabl h lt e PAPs Tent 7 All the 46 1 6 4 3 0 Trenching tents are in through the good bareground condition of the tent Paveme 62 The 33 29 35 27 0 Trenching nt pavement through the is in good concrete condition pavement Woode 33 13 of 20 13 15 18 0 Relocation n and kiosk are of wooden metal in good kiosks and Kiosks condition metal / and 6 are conatiners contain under ers constructi on Busines 59 The 35 24 25 34 0 Relocation s tables business of business tables are tables in good condition Crops 12 In good 8 4 4 8 0 Destruction condition of maize, casaava, sweet potato and pepper Page 19 of 77 Cemnt 7 Sand, 6 1 6 1 0 Relocation Block gravel, of scrap blocks are metals in good condition but motor bikes are not in good condition Table below contains the number of PAPs affected by the key components of the sub project Table 6: PAPs affected by key components of Water System S/N Component Number of PAPs A Distribution Lines 180 4: SOCIO ECONOMIC FEATURES AND AFFECTED PEOPLE’S LIVELIHOODS The Socio-economic survey carried out by the joint team from CWSA and Awutu Senya West District Assembly staff assessed the gender, literacy, livelihood, dependency, vulnerability statuses of the PAPs. Out of the findings of the survey, 77 out of the 180 PAPs (42.8%) were females with 103 as males (57.2%). In assessing the literacy levels of the PAPs, 78 out of the 180 PAPs representing 43.3 % were illiterate but only 102 (56.7%) were literate. The PAPs who were literate had mainly completed basic schools whilst a few had proceeded to the second cycle and tertiary levels of education. The survey also revealed that only 116 PAPs representing 64.4% were natives of the cluster of communities. In relation to livelihood. In all, 130 PAPs representing (72.2%) depended on petty trading mainly within the road reservations for their daily income. Another 11 PAPs representing 6.1% depended on farming whilst 39 PAPs representing (21.7%) depended on other sources including sale of fuel, cement, lotto vending, micro finance, mobile money and other retail and wholesale services. The livelihood of these PAPs may be affected during the trenching for the laying of pipelines. All the PAPs whose livelihood will be affected will be compensated for either loss of income or disturbance or both. The commodities that the PAPs engage in for their livelihood included the sale of provisions, food stuff and lotto vending. The PAPs had number of dependants mainly ranging from 1 to 10 persons. Majority of the PAPs (120) representing 66.7% had dependants ranging below 3 persons whilst only 15 PAPs (8.3%) had 7 dependants and above. Forty-five (45) other PAPs representing (25.0%) % had dependants ranging from 4 to 6. There were no vulnerable persons (persons aged 70 years, widow, orphans, physically challenged persons etc.) identified as PAP in the community. Sixty Five (65) PAPs representing 36.1% have a daily income of between GHS 21.00 to 40.00 whilst 46 PAPs (25.6%) receives a daily income of GHS 20.00 or less. Additional 30 PAPs (16.7%) received a daily income of GHS 41.00 to 60.00 whilst 39 PAPs (21.7%) earns more than GHS Page 20 of 77 60.00 as daily income. Assessing the religion, 153 PAPs (85.0%) were Christians whilst 21 PAPs (11.7%) were Muslims with 6 PAPs (3.3%) as Pagans. Page 21 of 77 Table7: Summary of socio-economic data of PAP in Bontrase-Papaase Cluster of Communities SEX LITERACY LIVELIHOOD DEPENDENCY VULNERABILITY DISTRIBUTION LEVELS Sex No. % Literac No % Livelihood No % Dependenc No. % Vulnerability No % y Level . . y . Male 103 57.2 Literac 10 56.7 Petty 13 72.2 Below 3 120 66.7 Persons 70 0 0 y 2 trading 0 dependants years & above Femal 77 42.8 Illiterac 78 43.3 Farming 11 6.1 4-6 45 25.0 Physically 0 0 e y dependants Challenged Persons Others 39 21.7 7 15 8.3 Widow/widow 0 0 dependants er and above Orphans 0 0 Pro-poor 0 0 persons Total 180 100 180 100 180 100 180 100 0 0 Source: Field Visits, 2018 Income Level of PAPs per Day No. % Religion of PAPs No. % GHS 20 & below 46 25.6 Christians 153 85 GHS 21 – 40 65 36.1 Muslims 21 11.7 GHS 41 – 60 30 16.7 Others 0 0 GHS 60 & above 39 21.7 Pagan 6 3.3 Total 180 100 180 100 Source: Field Visits, 2018 Page 22 of 77 Sex Religion of Literacy Livelihood Dependan Vulnerability Income of Distributio PAPs Level of of PAPs ts of PAPs of PAPs PAPs per n of PAPs 100% PAPs 100% 100% 100% Day 15 100% 6 100% 100% 90% 90% 90% 0 39 90% 90% 90% 39 95% 80% 45 80% 80% 80% 80% 80% 70% 70% 77 78 70% 11 70% 30 21 60% 60% 70% 90% 70% 60% 60% 50% 50% 60% 60% 50% 50% 40% 40% 65 85% 12 40% 50% 50% 40% 0 30% 30% 10 30% 40% 40% 30% 3 20% 20% 15 20% 80% 3 10% 30% 10 30% 10 20% 10% 46 10% 3 2 0% 0% 0 20% 20% 10% 0% Dependant Vunerability 75% Income Religion of PAPs 0% Pro-poor Persons Level 10% 10% Pagan Livelihood 7 dependnats and Orphans GHS 60 & above above 0% Others 0% Others Widow/widower GHS 41-60 4 to 6 Sex Muslim Literacy Farming Physically Challenged dependnats GHS 21 - 40 Male Female Christaian Literacy Illetracy Petty Trading Below 3 Persons above 70 years GHS 20 & below dependnats Figure 1: Assessment of basic socio-economic status of Project Affected Persons Source: Field Visits, 2018 Page 23 of 77 5.0: DESCRIPTION OF COMPENSATION AND OTHER RESETTLEMENT ASSISTANCE 5.1 Payment of Compensation In the determination of the compensations to be offered, the PAPs will be considered not to be made worse off than they were before the project. Two main compensation packages are available under the project. Stakeholders including CWSA, Awutu Senya West District Assembly and Chiefs of Bontrase-Papase cluster of communities are ready to offer two main types of compensation 1. Cash compensation to affected persons 2. Restitution of affected asset All the 180 affected persons will attract cash compensations for disturbances during construction which affects their businesses including PAPs whose business tables and kiosks are located within road reservations. In addition, any physical structure destroyed during the process of relocation will be compensated for or restituted. 5.2 Minimizing land acquisition and displacement payment The transmission and distribution pipelines will be re-routed as much as possible to minimise adverse impact on properties and to ensure that payment of compensations are minimised. In addition, communal or stool lands vested in the traditional authorities and public lands will be considered first in all cases but measures will be put in place to ensure that lands donated are free of encumbrances. This will be followed by family lands and individual lands will be the last resort. 5.3 Compensation payment principles The compensation payment principles captured under the ARAP ensures that compensations are paid prior to displacement or destruction. Compensations are to be paid in full replacement value. Again, in the payment of compensation the “replacement value� shall include the full cost of materials and labour required to reconstruct a building of similar surfaces or objects as per the entitlement matrix below. The PAPs must be able to have their structures re-located to a different place using the compensation paid for the affected structures. 5.3 Eligibility and entitlement of PAPs In accordance with OP 4.12, all PAPs, including those who have no recognizable legal right or claim to the land they are occupying, are eligible for compensation or other assistance commensurate with the nature and extent of the impact involved. Compensation for lost assets can be monetary, in-kind (e.g., new land, housing and social infrastructure, work places or other replacement for lost assets) or a combination of both. Eligibility for the purposes of SRWSP will be defined as persons, groups of persons or families who are granted rights to claim fair and equitable compensation for physical and/or economic displacement as a direct result of the Project. For eligibility determined by land tenure status, the Project will consider OP 4.12 as guiding principle for eligibility for compensation and classifies displaced persons as persons (i) who have formal legal rights to the land or assets they occupy or use; (ii) who do not have Page 24 of 77 formal legal rights to land or assets, but have a claim to land that is recognized or recognizable under national law; or (iii) who have no recognizable legal right or claim to the land or assets they occupy or use. The table below shows the entitlement matrix for PAPs. Table 8: Eligibility and Entitlement Matrix Asset Type of Impact Entitled person Eligibility criteria Entitlement Land Permanent acquisition of Landowner (individual, Person with formal Replacement with an land household, stool) legal right to equivalent piece of land land/without formal located in the vicinity of the legal right to land but affected area. If land is not have claims to available then cash property recognized compensation at full by community leaders replacement at open market value as well as disturbance allowance (10%) Landowner (individual, As above Full reinstatement to pre- household, stool) project conditions; rent to be Temporary acquisition of agreed upon for the period land during which land is occupied Disturbance allowance Landowner (individual, As above Cash compensation for crops household, stool) not ready for harvesting at time or entry, and negotiated Acquisition of Right of Ways with LVB; Compensation for unmovable structure or civil improvement Disturbance allowance. Occupant Tenants including Relocation to new site of squatters (with or similar type or cash without documents) compensation for rent value Loss of rental space Moving allowance Compensation for unmovable structure or civil improvement Disturbance allowance Crop Destruction of crops Landowner/tenant/or Farmer Cash compensation for crops farmer not ready for harvesting at time of entry, and negotiated with LVB; Disturbance allowance Damage of crops Landowner/tenant/or Farmer Cash crop compensation for farmer damaged crops and negotiated with LVB; Disturbance allowance, 10% Structure Destruction of permanent Owner Confirmed owner Resettlement to a similar immovable structures (with evidence) of dwelling in a similar location, affected structure or irrespective of land Cash compensation at full ownership replacement value of structure. Cost of moving Disturbance allowance (10%) Occupant Tenants including Cost of moving squatters Disturbance allowance (3 months rent) Cash compensation for destroyed structures Temporary displacement of Owner Confirmed owner Cost of displacing the affected movable structure (with evidence) of structure Page 25 of 77 affected structure Cost of move the affected irrespective of land structure back to project ownership affected land Disturbance allowance of 10% Livelihood Agriculture Farmer as distinct from Been operating Cash compensation of any loss affected plot owner business project of income affected land Assistance to livelihood irrespective of restoration ownership (including squatters) Business Business person as distinct Been operating Cash compensation of any loss from owner of structure business project of income affected land Assistance to livelihood irrespective of restoration ownership (including squatters) 5.4 Compensation Payment Team The compensation payment team will be made of the Regional Accountant of CWSA, District Finance Officer of the Awutu Senya West District Assembly, a member of the National and Regional Safeguards Team, District Safeguards Team member, and a Community Safeguards Officer of the Bontrase-Papase Cluster of communities. 5.5 Role of the Compensation Payment Team The compensation payment team shall ensure that appropriate valuated compensation on assets and livelihood are paid to eligible PAPs. The team is also responsible for documenting and keeping records of all compensation payment processes. 6.0 CONSULTATION WITH DISPLACED PEOPLE All 106 PAPs who have movable asset such as business table and kiosks and trade within the road reservation were willing to move out from the right of way. PAPs with immovable asset such as pavement will be trenched through for the laying of the pipeline be restituted after construction. Such PAPs will also receive disturbance packages. After all the necessary project impact and compensation issues were discussed, all the PAPs accepted the entitlement packages disclosed to them. The compensation value to be paid to them was negotiated with the PAPs. Consultations with PAPs in the Bontrase-Papase cluster of Communities were carried out mainly to establish impacts and risks that PAPs may face due to relocation, and also to sensitize them on the impact of the project. This exercise was necessary in order to solicit for feedbacks from the PAPs. The outcomes of the consultations helped in the establishment of robust Grievance Team for Conflict resolution. In all, three separate meetings were held at the local market square and the Market Square. The meetings were held on 14th September 2018, 11th October 2018 and 15th November 2018. The meetings were aimed at describing the project impact to PAPs, consulting PAPs and explaining the compensation options available, introducing the grievance redress process, and explaining the key contents of the Resettlement Policy Framework to the community. The PAPs were met Page 26 of 77 one-on-one to discuss their individual entitlements. The PAPs were met also in group to discuss the compensation options and procedure for payments and other entitlement issues. In all the meetings, Community Water and Sanitation Agency, the Awutu Senya West District Assembly and stakeholders from the cluster of communities including the Chief, elders, Community Safeguards Facilitators were involved in the meeting (See Annex IV for Minutes of Meetings). The key issues discussed at the meetings included the impact of the project, steps taken by CWSA to avoid, or minimize impact and destruction of assets and compensation packages and eligibility issues. The other issues discussed were on grievance redress under the project, compensation payment and processes and general ARAP development, disclosure and implementation The key stakeholders who were consulted in the development of the ARAP include the Chief of Bontrase, an elder of the community, District Works Engineer, District Environmental Health Officer and District Planning Officer. Others were members of the Community Safeguards Officers. The rest were women leaders, Assembly members, Unit Committee members and opinion leaders. 7.0 PROCEDURE FOR GRIEVANCE REDRESS 7.1 Community Safeguards Teams / Community Grievance Redress Grievance expression and management mechanism has been established to involve the already existing local structures at the community level. By this approach, three (3) gender based community members have been selected to form the Community Safeguards Team. The team has a membership of two (2) males and one (1) female. The responsibility of the team is to ensure that grievances of community members are resolved within 7 days at the community level. The Community Safeguards Team have been trained and resourced with grievance redress sheets to document and keep complaints and grievances of community members. The Community Safeguards Team received complaints from community members through varying means including one–on –one meeting, telephone calls, during community meetings and other means deemed convenient and appropriate by the aggrieved persons. Text messages is another means by which aggrieved persons can channel their complaints to them. If the grievance is not resolved within a week, the issues is referred to the District Safeguards Team for redress. The team has a file and grievance redress sheet to document all grievances received and resolved (See Appendix IV for details). The entire grievance redress procedure and community safeguard team were introduced to the PAPs during three separate meetings held with them on 14th September 2018, 11th October 2018 and 15th November 2018. The telephone number of the safeguard team were also made available to the community members at these meetings. In addition to the above structures, Safeguards Social Support Services Teams (S4Ts) have been identified in the communities to provide counselling and grievances services to aggrieved persons under the AF-SRWSP. The membership include the Iman of the Communities, head teachers of basic schools, assembly members, head of women groups, leaders of the youth groups and opinion leaders in the cluster of communities. Page 27 of 77 7.2 District Safeguards Team A three (3) member District Safeguards Team has been formed to handle grievances beyond the capacity of the Community Safeguards Teams. The three-member team is made up of two males and one female. They are District Works Engineer, District Environmental Health Officer, and District Planning Officer of the Awutu Senya West District Assembly. They receive complaints from the Community Safeguards Officers and community members through telephone calls, face-to-face information delivery, complaints during meetings, written complaints and e-mails. Text messages is another means by which aggrieved persons can channel their complaints to them. The District Safeguards Officers have a maximum of two (2) weeks to resolve grievances or it is referred to the Regional Safeguards Team for redress. The team has a file and grievance redress sheet to documents all grievances received and resolved. 7.3 Regional Safeguards Team At the Regional Level is a three-member team made up of Hydrogeologist (CWSA-Central Region), Extension Services Specialist (CWSA-Central Region), David Water Safety Specialist (CWSA-Central Region). The role of the Regional Safeguards Team is to resolve complaints and provide technical back stopping to both the District Safeguards Team and Community Safeguards Teams. The team has the mandate to resolve issues within two weeks of filling of complaints or the case is referred to the National Safeguards Technical Team for redress. The Regional Safeguards Team receives complaints through letters, mails, phone calls and through face to face meetings with grieved person. Text messages is another means by which aggrieved persons can channel their complaints to the Grievance Redress Teams. The team has a file and grievance redress sheet to documents all grievances received and resolved. 7.4 National Safeguards Team The National Safeguards Technical Team made up Extension Services Coordinator (CWSA- Head office), Extension Services Specialist (CWSA-Upper West Region), Water and Sanitation Engineer (CWSA-Ashanti Region) and Water and Sanitation Engineer (CWSA-Central Region) are mandated to receive complaints that are beyond the Regional Safeguards Team. The National Safeguards Technical Team receives complaints through letters, mails, phone calls and through face to face meetings with grieved person. Text messages is another means by which aggrieved persons can channel their complaints to them. The team has the mandate to resolve issues within two weeks of filling of complaints. The team has a file and grievance redress sheet to documents all grievances received and resolved. The aggrieved persons may resort to the law court for redress when they are unsatisfied with the redress outcome of the national safety team. 8.0 MONITORING AND EVALUATION The Community Safeguards Team established at the community level will monitor the progress of safeguards implementation on daily basis. The team will monitor to ensure that community members are satisfied with all safeguards issues under the project in the community. The Chiefs and opinion leaders of the community will participate in monthly meetings to assess compliance to all safeguards issues relating to the project. The District and Regional Safeguards Team will monitor the implementation of the project on monthly basis to assess the compliance of Page 28 of 77 safeguards standards. District Safeguards Team will prepare the Resettlement Completion Report to be monitored by the Regional and National Safeguards Technical Teams. The National Safeguards Team will monitor the implementation of the project on quarterly basis to ensure effected compliance to the safeguards standards (See Appendix VI) for monitoring tools and indicators). The issues to be monitored by the Regional and National Safeguards Technical Team shall include the following: 1. Formation and functionality of District and Community Safeguards Teams 2. Existence and compliance to Environmental Permit Conditions and environmental approvals 3. Public disclosure and project awareness creation 4. Availability and implementation of Environmental and Social Management Plans 5. Land acquisition and documentation 6. Payment of compensations 7. Contribution of institutions in the implementation of the ARAPs 8. Functionality of Grievance structures and grievance resolution / documentation 9. Usage of Personal Protective Equipment 10. Organisation of safeguards meetings and compilation of reports etc. A third party consultant will carry out evaluation of the project at the end of the project. The assessment of the third party shall cover 1. Assessment and Management of Environmental and Social Risks and Impacts 2. Labour and Working Conditions 3. Community Health and Safety 4. Land Acquisition, Restrictions on Land Use and Involuntary Resettlement – 5. Bontrase-Papase cluster of Communities 6. Stakeholder Engagement and Information Disclosure (See Appendix and IV for specific indicators) 9.0 INSTITUTIONAL RESPONSIBILITIES AND ARRANGEMENT FOR IMPLEMENTATION The Awutu Senya West District Assembly is the lead institution in implementing this ARAP but will be supported by the CWSA and Safeguards Teams and Chiefs of the Bontrase-Papase cluster of communities. The implementation schedule of this ARAP starts with the submission of draft report to the World Bank for review and clearance and disclosure by the CWSA. CWSA will disclose the ARAP through newspapers and on its website. In the project area, the district safeguard team will help publicised to the general public and all stakeholders involved through announcement at local radio station where applicable. Copies of the ARAP will be placed at the District Assembly to allow public access. In addition, the ARAP will be disclosed during a scheduled disclosure meeting at the project community. The Awutu Senya West District Assembly will be responsible for ensuring that the 180 PAPs receive adequate compensations before construction of civil works. The Awutu Senya West District Assembly with support from CWSA will complete the compensation entitlement forms (see Appendix III) with the compensation values determined by the Land Valuation Division Page 29 of 77 of the Land Commission. The Awutu Senya West District Assembly will organise a meeting for PAPs with active participation of the compensation payment team. The PAPs and the compensation payment team will complete the compensation payment sheet (see Appendix II) in duplicates and file one for records keeping of receipt of compensation payment to PAPs. In terms of institutional responsibilities and monitoring and relocation of PAPs from the project site, this ARAP recommends the following in (Table 9): Table 9: Institutional Responsibilities for ARAP implementation S/N Activity Lead Institution Supporting Institution 1 Identification of PAP MMDA CWSA/ Community Safeguards Team 2 Land Acquisition MMDA CWSA/ Community Safeguards Team / Land Valuation Division 3 Valuation of Asset and Land Valuation MMDA, CWSA and Compensation Community Safeguards Team Determination 4 ARAP Development MMDA CWSA/ Community Safeguards Team 5 ARAP Implementation MMDA CWSA/ Community Safeguards Team 6 Compensation Payment MMDA CWSA / Community Safeguards Team 7 Grievance Redress Community Safeguards MMDA and CWSA Team 8 Monitoring of ARAP MMDA CWSA / Community Safeguards Implementation Team 9 Evaluation of ARAP Independent Verifier / CWSA / STT implementation Third Party Consultant 10.0: TIMETABLE, BUDGET AND FUNDING ARRANGEMENTS 10.1 Timetable In order to ensure that the ARAPs are well prepared and implemented, the following ARAP implementation schedule is proposed in (Table 10): Table 10: ARAP Implementation Schedule S/N Activities Start Date Completion Date Responsibility 1 Submission of 19th October 2018 25th October 2018 Awutu Senya Draft ARAP District 2 Finalization of 24th January 2019 25th December 2018 CWSA/ Awutu ARAP Senya District 3 Disclosure of 2th April 2019 6th April 2019 Awutu Senya ARAP District / CWSA Page 30 of 77 4 Payment of 7th April 2019 10th April 2019 Awutu Senya Compensation District 5 Relocation of 11th April 2019 12th April 2019 Awutu Senya PAPs District 6 Monitoring of 15th April 2019 12th June 2020 CWSA/ Awutu ARAP Senya District implementation 7 Independent 1st May 2020 26th June 2020 Independent / Verifiers’ end Third Party of ARAP Consultant implementation /evaluation 10.2 Budget and funding arrangements An amount of Fifty-Eight Thousand, Nine Hundred and Sixty-Three Ghana Cedis (GHS 58,963.00) is required for the payment of compensation for the construction of Bontrase-Papase Cluster of Communities Small Town Piped Water System in the Central Region. The budget covers the cost of preparatory phase activities, compensation cost, livelihood restoration cost, capacity building, implementation cost and contingency. Since the lands used for the construction of the pipelines were on road reservation owned by government, compensation was not paid in lieu of the land but for the damages of immovable structures, displacement or relocation of movable structures on the land. All PAPs identified on the road reservations were squatters and hence will be supported with funds for relocation and associated assistance as per the ARAP entitlement matrix. No compensation was paid in lieu of land in the Prang community. Loss of income was determined by the Land Valuation Division and added to the total compensation of the PAPs. The loss of income ranges from loss of income from crops and income from business of PAPs. The business profit of the PAPs over the period of construction of specific sub projects and the loss of income from the destruction of crops were used. The cost of training District Safeguards Teams, Community Safeguards Teams and Consultants on the identification of PAPs, consultations with PAPs, socio-economic survey on PAPs and development of ARAPs was calculated based on the cost of fuel, logistics and DSA of staff to carry out the assignment. Overhead cost for ARAP disclosure, compensation disbursement, grievance redress, monitoring and evaluation was estimated at 20% of the total compensation. This cover the fuel, logistics and DSA of staff to carry out the assignment. The legal fee was estimated at 15% of the total compensation. This fund was set aside to cover the cost of legal expenses in the implementation of the ARAP. An estimated 10% of the total cost of implementing the ARAP was added as contingency to cater for unforeseen circumstances or eventualities. Since safeguard completion audit will cover all ARAPs prepared under this project, the budget for this exercise is captured separately in the overall project budget. Table 9 below has the details. Page 31 of 77 Table 11: Budget for Implementation of ARAP S/ ITEM GHS N 1 COMPENSATION COST WITH DISTURBANCE AND LOSS OF INCOME ON LAND, CROPS & STRUCTURES a. Compensation for destruction of standing crops / trees 3,000.00 b. Compensation for destruction of permanent immoveable structures 54,113.00 including resettlement allowance c. Compensation for temporary displacement of moveable structures 1,850.00 including resettlement allowance SUB TOTAL 58,963.00 2 CAPACITY BUILDING & IMPLEMENTATION COST a Capacity building for key stakeholders–local consultant 3,000.00 b Overhead cost for ARAP disclosure compensation disbursement 11,792.60 /grievance redress/monitoring & evaluation (20%-40% of compensation cost, 20% used) c Legal fees (in case of court dispute) 8,844.45 (15% of compensation cost) SUB TOTAL 23,496.35 3 TOTAL COST (Addition of all sub totals) 82,459.35 4 CONTINGENCY 8,245.94 (10% of total cost) 5 GRAND TOTAL (Addition of Total Cost and Contingency) 90,705.29 CONCLUSION This ARAP has been prepared to ensure that all the 180 Project Affected Persons under the AF- SRWSP are well compensated. This ARAP is a result of a consultative process between Land Valuation Division, Community Water and Sanitation Agency, Awutu Senya West District Assembly and the Chief, Community Safeguards Team and PAPs in the Bontrase-Papase Cluster of Communities. An amount of Fifty-Eight Thousand, Nine Hundred and Sixty- Three Ghana Cedis (GHS 58,963.00) is required for the payment of compensation for the construction of Bontrase-Papase Cluster of Communities Small Town Piped Water System and implementation of related ARAP activities. Furthermore, this ARAP provides a grievance mechanism to address the grievances of aggrieved persons. Page 32 of 77 11.0 REFERENCES CWSA (2007), Community Water and Sanitation Regulation 2007 of 2011, Accra CWSA (2017) Environment and Social Management Framework/Strategic Environmental Assessment, Final Report, CWSP II Phase 2, Accra CWSA (2017), Environmental and Social Management Framework (ESMF for Sustainable rural water and Sanitation project – additional financing, Addendum Report (Final), Community Water and Sanitation Agency, Accra CWSA (2010), Environmental and Social Management Framework, Community Water and Sanitation Agency, Accra CWSA (2010), Design Guideline for Small Town Piped Water Systems, General, CWSA, Accra CWSA (2010), Resettlement Policy Framework, Community Water and Sanitation Agency, Accra The World Banks’s New Environmental and Social Framework (2016), Fact Sheet, World Bank, Washington, DC The World Bank’s Environmental and Social Framework (2016), World Bank, Washington, Page 33 of 77 APPENDIX I: PAP TABLE S/ Sex Description of Ownership of Compensation PAP consultation N Asset / Impact Affected Value (GH₵) and Negotiation Asset (Owners or Tenant 1 Male Provisional shop Owner 280.00 Done Restitution of mass concrete 2 Cassava farm (2x15) Cassava 3 Male Cassava farm (30x2) Owner Cassava Done 4 Male Restitution of bare Owner 30.00 Done ground 5 Relocation of block Owner 10.00 Done on the right of way 6 Female Provisional shop Owner 525.00 Done Restitution of Mass concrete (7.5x1) 7 Female Shed on the right of Owner 300.00 Done way Disturbance and bear ground restitution and relocation of Business table Page 34 of 77 8 Female Provisional shop Owner 10.00 Done Disturbance 9 Male Restitution of Owner 2,520.00 Done pavement size (36x 1) 10 Male Motor Mechanic Owner 1,400.00 Done Pavement restitution of size (20x1) Disturbance Male Rural Bank Owner 700.00 Done 11 Restitution of pavement (10x1) Male Cold store Owner 2,800.00 Done 12 Restitution of pavement (40x1) 13 Female Hair dresser Owner 1,400.00 Done Restitution of pavement (20x1) Disturbance 14 Female Drinking bar. Owner 280.00 Done Restitution of pavement (4x1) Disturbance 15 Female Restitution of Owner 630.00 Done pavement (9x1) Disturbance Page 35 of 77 16 Male Restitution of Owner 910.00 Done pavement (13x1) Disturbance 17 Male Cement shop Owner 350.00 Done Restitution of pavement size(5x1) 18 Female Provisional store Owner 700.00 Done Restitution of pavement of size (10x1) 19 Male Drug store Owner 210.00 Done Restitution of pavement (3x1) 20 Male Electrical shop Owner 2,100.00 Done Restitution of pavement (30x1) 21 Female Rice seller Owner 2,800.00 Done Restitution of pavement (40x1) 22 Male Blocks repacking Owner 10.00 Done and store 23 Male Agro Chemical 3- 700.00 shop Restitution of pavement (10x1) 24 Female Provision store Owner 40.00 Done Relocation of Store 25 Male Lotto kiosk Owner 20.00 Done Page 36 of 77 Relocation of lotto kiosk from right of way 26 Male Restitution mass Owner 630.00 Done concrete (9x1) 27 Female Restitution mass Owner 770.00 Done concrete (11x1) 28 Female Pavement restitution Owner 40.00 Done mass concrete (2- stores) 29 Male Yellow kiosk. Owner 15.00 Done Relocation of kiosk 30 Male Pavement restitution Owner 560.00 Done mass concrete (8x1) 31 Male Unique Spot Owner 490.00 Done Pavement restitution mass concrete (7x1) 32 Male Calvary land spot Owner 770.00 Done (11x1) 33 Male Credit cards Owner 210.00 Done Pavement Restitution mass concrete (3x1) 34 Male Gravel and sand Owner 40.00 Done Relocation of sand and gravel 35 Male Relocation of lotto 15.00 Done kiosk from right of way 36 Female Rice seller Owner 1,400.00 Done Restitution of pavement Page 37 of 77 (20x1) 37 Male Restitution mass Owner 420.00 Done concrete(6x1) 38 Male Gravel Owner 30.00 Done Gravel relocation 39 Provision store Owner 2,660.00 Done Restitution of mass concrete(38X1) 40 Female Provision store Owner 560.00 Done Pavement restitution mass concrete (8x1) 41 Male Business table Owner 3,500.00 Done Pavement restitution mass concrete (50x1) 42 Male Workshop Owner 10.00 Done Relocation of motor bike 43 Male Pavement restitution Owner 560.00 Done mass concrete (8x1) 44 Male Barbering shop Owner 2,100 Done Restitution of pavement (30x1) 45 Male Pavement restitution Owner 1,400.00 Done mass concrete (20x1) 46 Female Blocks repacking Owner 40.00 Done 47 Male Repacking of woods Owner 30.00 Done 48 Female Restitution of Owner 1,050.00 Done pavement (15x1) Page 38 of 77 49 Female Fried yam shed Owner 30.00 Done table Relocation of Business table 50 Male Provision store Owner 10.00 Done Restitution of bear ground 51 Male Plantain Owner Plantain Done farm,L=6,S=6 52 Male Broken store Owner 30.00 Done Relocation of table 53 Male Cassava farm (20x1) Owner Cassava Done 54 Male Pineapple farm Owner Pineapple Done (20x2) 55 Female Business table Owner 30.00 Done Fried plantain table relocation 56 Female Business table Owner 30.00 Done Fried yam table relocation 57 Male Wooden stand Owner 20.00 Done Relocation of wooden stand 58 Female Shed Owner 10.00 Done Restitution of bear ground 59 Male Blocks Owner 20.00 Done Page 39 of 77 Relocation of blocks 60 Male Restitution of Owner 560.00 Done pavement (8x1) 61 Female Fire wood Owner 20.00 Done Relocation of fire wood To 32,603.00 tal S/N Sex Description of Ownership of Compensation PAP consultation Asset / Impact Affected Asset Value (GH₵) and Negotiation (Owners or Tenant 1 Male Shoe and water Owner 10.00 Done shop Restitution of pavement and disturbance 2 Male Barbering shop Owner 20.00 Done Restitution of pavement and disturbance Page 40 of 77 3 Female Sand and chipping Owner 20.00 Done shop Relocation of shop 4 Male Hair dressing salon Owner 20.00 Done Restitution of bear ground 5 Female Provisional store Owner 140.00 Done Pavement restitution of entrance(1x2) 6 Male Chemical shop Owner 10.00 Done Bear ground restitution and disturbance 7 Female Waakye seller Owner 15.00 Done Bear ground restitution and disturbance 8 Female Provision store Owner 15.00 Done Bear ground restitution and disturbance 9 Male Lotto kiosk Owner 30.00 Done Relocation of kiosk 10 Female Lotto kiosk Owner 30.00 Done Page 41 of 77 Relocation of kiosk 11 Male Washing bay and Owner 560.00 Done shed Restitution of mass concrete(8x1) 12 Female Cement shop and Owner 30.00 Done Iron rod shed Relocation of Iron rod shed 13 Male Shed Owner 40.00 Done Relocation of shed 14 Female Porridge seller Owner 30.00 Done Relocation of Business table 15 Female Banana selling Owner 30.00 Done table Relocation of Business table 16 Male Lotto kiosk Owner 30.00 Done Relocation of kiosk 17 Male Electrical shop Owner 490.00 Done Restitution of mass concrete(7x1) 18 Female Relocation of metal Owner 30.00 Done container 19 Female Fried yaw selling Owner 30.00 Done table Relocation of Business table Page 42 of 77 20 Male Bath house Owner 30.00 Done Restitution of bath house 21 Male Repairing shop Owner 30.00 Done Relocation of shop 22 Male Metal repairing Owner 30.00 Done shop Relocation of metal items 23 Male Iron rod, stand and Owner 210.00 Done mortar pavement Restitution of mortar pavement 24 Female Restitution of Owner 3,500.00 Done concrete pavement (50x1) 25 Male Timber shop and Owner 15.00 Done door frame Relocation of bamboo and door frame 26 Male Chop bar Owner 560.00 Done Restitution of mortar scree ding (8x1) 27 Female Fire wood Owner 30.00 Done Relocation of fire wood 28 Female Hair dressing salon Owner 280.00 Done Restitution of mortar scree ding (4x1) Page 43 of 77 29 Male Metal and welding Owner 15.00 Done shop Relocation of metal container 30 Male Metal and welding Owner 15.00 Done shop Relocation of metal container 31 Male Construction Owner 1,750.00 Done materials shop Restitution of concrete pavement (25x1) 32 Female Shed and Business Owner 30.00 Done table Relocation of Business table 33 Male Glazing shop Owner 15.00 Done Relocation of Aluminium window 34 Male Decoration shop Owner 10.00 Done Relocation of Business table 35 Male Provisional shop Owner 490.00 Done Restitution of mortar pavement 36 Male Mobile money shop Owner 20.00 Done Restitution of mortar pavement 37 Female Provisional shop Owner 30.00 Done Page 44 of 77 Relocation of pure water cage 38 Male Decoration shop Owner 20.00 Done Relocation of decoration items 39 Male Construction Owner 840.00 Done materials shop Restitution of concrete pavement (12x1) 40 Male Block factory Owner 100.00 Done Relocation of blocks 41 Shed and Business 30.00 table Relocation and disturbance 42 Female Construction Owner 30.00 Done materials shop Relocation of Business table and construction items 43 Waakye seller. 30.00 Relocation of Business table 44 Female Shed. Owner 30.00 Done Relocation of Business table 45 Female Sweet potato Owner Sweet potato Done farm(2x10) farm 46 Female Footing course. Owner 20.00 Done Restitution of wall 47 Restitution of wall 20.00 Page 45 of 77 48 Restitution of wall 20.00 49 Male Goil filling station Owner 20.00 Done Pavement restitution of size 50 Female Maize farm (30x2) Owner Maize farm Done 51 Male Cassava farm(2x12) Owner Cassava farm Done 52 Cassava farm Owner Cassava farm Done (25x2) 53 Male Metal workshop Owner 20.00 Done Relocation of metal containers 54 Female Mother care shop Owner 20.00 Done Likely to rerouting behind the shop 55 Jeikrodua Clinic 1,400.00 Done Pavement restitution of structure of size(20x1) 56 Male Kenkey shed Owner 15.00 Done Disturbance 57 Male Compass Oleum Owner 200.00 Done filling station Concrete pavement restitution of size 58 Female Dress making shop Owner 20.00 Done Relocation of shop 59 Male Packed blocks Owner 10.00 Done Relocation of blocks Page 46 of 77 60 Female Provision store Owner 10.00 Done Removal of packed charcoal 61 Female Provision shop Owner 140.00 Done Restitution of mortar scree ding(2x1) 62 Female Business table Owner 20.00 Done Relocation of fried yaw table 63 The Lord My 210.00 Shepherd Shop Restitution of mass concrete (3x1) 64 Male Drinking bar Owner 420.00 Done Restitution of scree ding (6x1) 65 Female Hair dressing salon Owner 10.00 Done Restitution of bear ground and disturbance 66 Female Rubber bowls shop Owner 10.00 Done Removal of pure water stand 67 Male Barbering shop Owner 15.00 Done Restitution of bear ground 68 Male MTN vendor Owner 10.00 Done Relocation of container Page 47 of 77 69 Male Lotto kiosk Owner 10.00 Done Relocation of kiosk 70 Male Lotto kiosk Owner 30.00 Done Relocation of kiosk 71 Female Provisional shop Owner 20.00 Done Restitution of porch 72 Female Indomine seller Owner 20.00 Done Relocation of metal container 73 Fresh meat Shop 30.00 Done (Butcher) Restitution of pavement 74 Male Provision store Owner 30.00 Done Restitution of mortar floor 75 Female Shed for selling Owner 30.00 Done cassava Relocation of shed 76 Female Shed for selling Owner 30.00 Done yaw and cassava Restitution of shed 77 Mimi cold store Owner 210.00 Done Female Restitution of mortar floor (3x1) 78 Female Provision store Owner 420.00 Done Page 48 of 77 Restitution of pavement (6x1) 79 Female Shed for selling Owner 30.00 Done roasted plantain Relocation of shed 80 Female Shed for selling Owner 30.00 Done rice, banku and tilapia Relocation of Business table 81 Male Lotto kiosk Owner 15.00 Done Relocation of kiosk 82 Male Provision store Owner 20.00 Done Bear ground restitution and disturbance 83 Female Extended porch Owner 630.00 Done Restitution of mortar floor (1x9) 84 Female Waakye shed Owner 30.00 Done Relocation of shed 85 Male/F Open shed Owner 100.00 Done emale Restitution of mass concrete 86 Female Kenkey seller Owner 30.00 Done Relocation of Business table 87 Female Waakye seller Owner 30.00 Done Relocation of Business table 88 Female Banku selling shed Owner 30.00 Done Page 49 of 77 Relocation of Business table 89 Male Fried yam seller Owner 30.00 Done Relocation of Business table 90 Female Fruit selling table Owner 30.00 Done Relocation of Business table 91 Business table 30.00 Relocation of Business table 92 Female Fried yam selling Owner 30.00 Done container Relocation of Business container 93 Male Ware house Owner 3,500.00 Done Restitution of concrete pavement (1x50) 94 Male Washing bay Owner 35.00 Done Restitution of concrete pavement 95 Male Plantain farm Owner 40.00 Done (L=15, S=8) 96 Male Plantain farm Owner Plantain farm Done (L=15, S=8) 97 Male Relocation of metal Owner 30.00 Done containers Page 50 of 77 98 Male Carpentry shop Owner 15.00 Done Relocation of bed frames 99 MTN vendor 20.00 Relocation of container 100 Female Mattress and carpet Owner 20.00 Done shop Restitution of ground and relocation carpet 101 Female Cassava milling Owner 40.00 Done centre Relocation of milled cassava 102 Lotto kiosk 20.00 Relocation of kiosk 103 Female Fried yam shed Owner 30.00 Done Relocation of shed/Business table 104 Male Provision Owner 30.00 Done store/drinking bar Restitution of wall and disturbance 105 Male Provisional store Owner 210.00 Done Restitution of mass concrete (3x1) 106 Female Dress making shop Owner 210.00 Done Restitution of mass concrete (3x1) and disturbance Page 51 of 77 107 Boutique shop 210.00 Restitution of mass concrete (3x1) Disturbance 108 Male Cassava peeling Owner 30.00 Done centre Relocation of cassava peeling centre 109 Packed blocks 20.00 Relocation of blocks 110 Male Filling station Owner 3,500.00 Done Pavement restitution of structure of size (50x1) 111 Fire wood 20.00 Relocation of fire wood 112 Metal workshop 20.00 Relocation of metal container 113 Lotto kiosk 20.00 Relocation of kiosk 114 Male Restitution of Owner 280.00 Done concrete floor size (4x1) Disturbance 115 Male Provisional store Owner 20.00 Done Page 52 of 77 Ground restitution of structure of size Disturbance 116 Barbering shop 175.00 Pavement restitution of bear ground of size(2.5x1) Disturbance 117 Extension of house 560.00 Pavement restitution of entrance of size(8x1) 118 Wooden structure 30.00 Pavement restitution of structure of size 119 Wooden structure 40.00 Pavement restitution of structure of size 23,360.00 Page 53 of 77 APPENDIX II: COMPENSATION PAYMENT FORM Page 54 of 77 APPENDIX III: COMPENSATION DISCLOSURE FORM Page 55 of 77 APPENDIX IV: GRIEVANCE REDRESS SHEET Page 56 of 77 APPENDIX V: LAND ACQUISITION FORM COMMUNITY WATER AND SANITATION AGENCY ...………….……………………………………………………………………………… REGION (LAND ACQUISITION FORM) ACQUISITION OF LAND FOR THE CONSTRUCTION OF …………………………………………………………………………… AT ……………………………………………………...AREA/ SUBURB IN THE ………………………………………………….COMMUNITY OF THE …………………………………………………..… DISTRICT NAME OF LEAD FACILITATOR (S) 1. ……………………………………………………… Signature……………………………………………... NAME OF ASSOCIATE FACILITATOR (S) 1. ……………………………........................... Signature…………………………………………….. DATE: ……/………………../20….. Page 57 of 77 SUSTAINABLE RURAL WATER SUPPLY & SANITATION PROJECT (AF-SRWSP) COMMUNITY SMALL TOWN PIPED WATER PROJECT LAND ACQUISITION FORM RELEASE OF LAND FOR ……………….…… COMMUNITY SMALL TOWN PIPED WATER PROJECT I/We …………………………………………………………. being the owner(s) of the parcel of land located in ………………….…………area of the ……………………………………………………………. Community, have agreed to release the said land measuring ………………………………m2 as shown on the sketch (see attached) to the …………………………………………………………….Community in support of the community Small Town Piped Water Supply Project. This document and the process involved were read and explained to me in a language that I/We understand. I/We therefore agree to release the said land under the following conditions: 1. …………………………………………………………………………………………………………………………………………………… 2. ……………………………………………………………………………………………………………………………………………………… 3. Out of my (our) own free will without any compensation consideration whatsoever and under no circumstance will I/We claim back the land in so far as the purpose for which the land was taken still holds. LAND OWNER(S) Signed ………………………………… Signed…………………………………… Name …………………………………. Name…………………………………… Date………………………………… Date ……………………………….. Tel …………………………………………. Tel …………………………………………. WITNESS FOR LANDOWNER(S) Signed ……………………………………….. Tel Name …………………………………. Relationship with land owner(s)……………………………….. Date……………………………………. CHIEF/ TINDANA/ CLAN HEAD Signed …………………………………….. Name …………………………………. Position………………………………….. Date……………………………………. DISTRICTASSEMBLY Signed …………………………………… Tel Name …………………………………. Position…………………………………. Date……………………………………. WITNESS (DWST/ DISTRICTSAFEGUARD OFFICER) Signed ……………………………………. Tel Name …………………………………. Position…………………………………... Date……………………………………. Page 58 of 77 SKETCH SHEET FOR THE ACQUIRED LAND GPS Coordinate of land Point Longitude Latitude Line Distance A A-B B B -C C C-D D D-A E F G Page 59 of 77 PICTURE SHEET (Must capture the owner(s) and witnesses involved in the land acquisition and compensation payment processes) Figure 1: Picture of land owner(s) signing the land acquisition form Figure 2: Picture of the payment processes for the land acquisition form Page 60 of 77 LAND COMPENSATION RECEIPT NAME OF LANDOWNER(S): …………………………………………………………………. HOUSE ADDRESS: ………………………...…………………………………………………… COMMUNITY: ………………………………DISTRICT…………………………….………. REGION: ………………………………………………………………………………………… TELEPHONE NUMBER……………………………………………………………………….. DATE……………………………………….. RECEIVED FROM………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………............................... The sum of ………………………………………………………………………………………………………………………… …………………………………………………….. CEDIS………………………………..…PESEWAS Being the cost/ compensation for ……………………………m2 piece of land located at…………....... ……………………………………in the………………………………………community ……………....................... ………………………………………………………………………………………………………………………………………….. Cash / Cheque No. ………………………………………..Balance………………………………………………………. GHȼ ……………………………………………….. Signature Page 61 of 77 APPENDIX VI: COMPLIANCE MONITORING, PERFORMANCE TRACKING AND REPORTING TOOL SUSTAINABLE RURAL WATER AND SANITATION PROJECT SAFEGUARDS COMPLIANCE MONITORING, PERFORMANCE TRACKING AND REPORTING TOOL STPWS CONSTRUCTION Compliance to Month Month Month Quarterly Rating Safeguards Remarks Measures Issue Safeguards Measures Complied Partially Not Complied Partially Not Complied Partially Not Complied Complied Complied Complied Complied Complied Involuntary Resettlement issues Resettlement captured during feasibility studies and hydro-geological investigations Project design and layout shared with Bontrase-Papase cluster of Bontrase-Papase cluster of Communities Land owners investigated, Project Affected Persons identified and documented DistrictSafeguards Team disclose right and compensation benefits to beneficiaries Page 62 of 77 Consultation with land owners carried out Land acquisition forms used to document released lands Cut of date disclosed to beneficiary community DistrictARAP prepared to guide resettlement issues Compensation paid Voluntary Resettlement issues Resettlement captured during feasibility studies and hydro-geological investigations Project design and layout shared with Bontrase-Papase cluster of Bontrase-Papase cluster of Communities Land owners investigated, Project Affected Persons identified and documented DistrictSafeguards Team disclose right and Page 63 of 77 compensation benefits to beneficiaries Land acquisition forms used to document released lands Cut of date disclosed to beneficiary community District ARAP prepared to guide resettlement issues Safeguards speaking points for community meeting prepared Land size determined and voluntary land donors safeguarded from 50% loss of land Lands confirmed not to be under litigation Lands acquisition document endorsed by owners with witnesses Citizen Setting of Engagement Grievance Redress / Grievance Teams Redress Training of Grievance Redress Teams Page 64 of 77 Speaking points on Grievance Redress Prepared Grievances prepared and available for use by aggrieved persons Grievance Redress Team consults aggrieved persons on time for redress Grievances and resolution process well documented and filled Stakeholder engagement plan prepared Monthly stakeholder / site meetings organised Gender Representation of Women in WSMTs and safeguards activities Women participation in Page 65 of 77 sitting of boreholes Safeguards CSF trained on Capacity Safeguards issues Enhancement DST trained on Safeguards issues Safeguards officers of borehole firm & water consultants trained Safeguards Team in place and functional ARAP implementation plans in place Monitoring of ARAP implementation on-going Report Submission of report by contractor Page 66 of 77 APPENDIX VII: SOCIO-ECONOMIC DATA COLLECTION INSTRUMENT COMMUNITY WATER AND SANITATION AGENCY CENTRAL REGION ADDITIONAL FINANCING – SUSTAINABLE RURAL WATER AND SANITATION PROJECT SOCIO-ECONOMIC DATA COLLECTION INSTRUMENT FOR CONSULTATION WITH PROJECT AFFECTED PERSONS INTRODUCTION Good morning / afternoon Sir or Madam. My name is ……………………………………….. and I work for …………………………………………………………… I am here to collect socio economic data on Project Affected Persons associated with the construction of ……………………………….Small Town Piped Water System in the ……………………… …………………………District in the …………………………………Region for the development of Abbreviated Resettlement Action Plan (ARAP). All information that I will solicit from you will only be used for the development of ARAP so kindly provide me with accurate data. Your participation is however voluntary and you may withdraw from the exercise whenever you deem it necessary. BASIC SOCIO ECONOMIC DATA 1. Sex: A. Male [ ] B. Female [ ] 2. Religion: A. Christian [ ] B. Muslim [ ] C. Pagan [ ] D. Others [ ] 3. Literacy: A. Literacy [ ] B. Illiteracy [ ] 4. Livelihood: A Petty Trading [ ] B. Farming [ ] C. Others [ ] 5. Dependency: A. Below 3 dependants [ ] B. 4 to 6 dependants [ ] C. 7 dependants and above [ ] 6. Vulnerability: A. 70 years and above [ ] B. Physically Challenge Person [ ] C. Widow/Widower [ ] D. Organ [ ] E. Pro Poor [ ] 7. Income: A. GHS 20.00 and below [ ] B. GHS 21.00 to 40.00 [ ] C. GHS 41.00 to 60.00 [ ] D. GHS 60.00 and above [ ] THANK YOU FOR YOUR PARTICIPATION APPENDIX X Page 67 of 77 APPENDIX VIII: CHECKLIST FOR CONSULTATION AND NEGOTIATION WITH PAPs COMMUNITY WATER AND SANITATION AGENCY CENTRAL REGION ADDITIONAL FINANCING – SUSTAINABLE RURAL WATER AND SANITATION PROJECT CHECKLIST FOR CONSULTATION AND NEGOTIATION WITH PROJECT AFFECTED PERSONS S/N Issue Brief Speaking Point 1. Scope of the High level Tanks Project / Basic Water System Office Project Stand Pipes Information Household Connections Transmission and distribution Lines Commencement of sub project Project duration Constructors and Consultants and their key project safeguards responsibilities (public safety) 2. Identification of All PAPs are to be consulted and negotiated with before Project Affected the commencement of works Persons / Impact disclosure to The PAPs are made to understand the specific sub project PAPs that will affect them and its associated impact on their asset or livelihood: a. Environmental impact b. Social impact c. Livelihood impact etc. 3. Compensation PAPs are made known that fair and adequate compensation Discussion will be paid to them before the commencement of construction works. 4. Eligibility and a. Structures Entitlement Replacement cost method will be used to determine the market value and based on land in comparable site, related structure and support services, prices of items on the local market, cost of transport and estimate for construction of new ones. b. Farm crops and trees Cash compensation will be determined for the PAP for damages or destruction of crops based on negotiations with the Land Valuation Division. c. Loss of Income Page 68 of 77 Value will be based on net monthly profit for the business to cover the period when the business is not operating. d. Disturbance Allowance Disturbances allowance will be valued at 10% of total compensation a. Persons with formal legal rights to land Persons with formal legal right to land will be compensated for land lost and other assistance b. Persons without formal legal rights to land at time of notification but have claims to property recognized by community leaders Persons without formal legal rights to land at time of notification but have claims to property recognized by community leaders will be compensated for land lost and other assistance c. Persons with no recognizable legal right or claim to land they are occupying e.g. Squatters PAPs will be provided with resettlement assistance in lieu of compensation for land occupied d. Persons encroaching on land after the notification No compensation will be given to such persons to relocate 5. Valuation Valuation of asset will be done by the land commission. PAPs are entitle to negotiate with the Land Valuation Division in the determination of the compensation 6. Compensation 3. Cash compensation to affected persons Payment / 4. Material support to build structures or to relocate options 5. Restitution of affected asset 7. Compensation 1. Compensation will be paid to PAPs before the Payment Process commencement of construction 2. Compensation will be paid by a compensation payment team comprising of the MMDAs / CWSA and the Community Safeguards Team 3. Entitlement forms will be given to every PAP stating the his/her compensation entitlement 4. Compensation Payment Form will be completed in duplicate to demonstrate payment of compensation. 8 Grievance PAP are made to understand that they can channel all their Redress grievances through the Community Safeguards Officers for redress. If their grievances remains unresolved with 2 weeks the Regional and National Safeguards Teams will take up the issues for redress. Page 69 of 77 APPENDIX IX: MINUTES OF MEETING WITH PAPs COMMUNITY WATER AND SANITATION AGENCY – CENTRAL REGION MINUTES OF CONSULTATION AND NEGOTIATION MEETING WITH PROJECT AFFECTED PERSONS HELD ON 12TH NOVEMBER 2018 AT THE CHIEF’S PALACE –OKKLU NKWANTA, OFAAKOR Attendance list of Key Personalities: 1. Gustav Merit Osiakwan - CWSA, CR - Hydrogeologist 2. Ernestina Ohenewa Denchie - CWSA, CR - ESS 3. David Adu-Gyemfi - CWSA, CR - WSS 4. Ato Quansah - STT, CWSA - ESS 5. Edward Ackom - STT, CWSA - Engineer 6. Richard Atiogbe - STT, CWSA - Engineer 7. Number of PAPs Present / Representatives (180) ITEM DECISION ACTION BY 1.0 OPENING: The meeting began at about 11:00 am. Mrs. Ernestina Mrs. Ohenewaah Denchie introduced the safeguards team to the Ohenewaa people. She explained to the entire team the mission of the Denchie Safeguards Team 2.0 Mrs. Ohenewaa Denchie asked permission from the Chief to Mrs. allow the CWSA team to brief the PAPs on the project Ohenewaa related information regarding identification of PAPs, asset Denchie valuation and payment of compensation. Scope of the Project: 3.0 . Mr. Mr. Gustav Merit Osiakwan mentioned that the scope of the Gustav project to all the PAPs covering tapping of water from Merit GWCL pipelines, construction of 1 high level tanks, 1 Water Osiakwan system office and a total of 16,000m transmission and 3.1.1 57,000m distribution lines in the Bontrase-Papase cluster of communities. He again mentioned that the communities will benefit from 24 standpipes. Page 70 of 77 Impact of the Project: Mr. Mr. Gustav Merit Osiakwan explained to all the PAPs Mr. the impact of the project covering environmental, social and Gustav livelihood impacts. Merit Osiakwan 3.1.2 a. Environmental He mentioned that the trenches to be dug for the laying of the pipelines may create some disturbances including noise and dust pollution. b. Social and livelihood issues 4.0 Mr. Gustav Merit Osiakwan stated that the sub projects may Mr. 4.1.1 affect their lands intended for other forms of development. Gustav The relocation of businesses tables, tents and other Merit structures including kiosks and containers may affect Osiakwan businesses and income of the PAPs during the project. Entitlement and Eligibility Structures Mr. Gustav Merit Osiakwan explained that Mr. replacement cost method will be used to determine the Gustav market value, and based on land in comparable site, related Merit 4.1.2 structure and support services. He also mentioned that the Osiakwan prices of items on the local market, cost of transport and estimate for construction of new ones will be used to determine the entitlement of PAPs. In all that the officers of the land valuation will negotiate with PAPs in the final determination of compensation values. Mr. Gustav Farm crops and Trees Merit Mr. Emmanuel Ato Quansah mentioned that cash Osiakwan compensation will be determined for the PAP for damages or destruction of crops based on negotiations with the Land Valuation Division. 4.1.3 Loss of Income Mr. Emmanuel Ato Quansah emphasised that the value will be based on net monthly profit for the business to cover the Mr. period when the business is not operating. Emmanuel Ato 4.1.4 Disturbance Allowance Quansah Page 71 of 77 Mr. Emmanuel Ato Quansah mentioned that disturbances Mr. allowance will be valued at 10% of total compensation as Emmanuel 4.1.5 per the Resettlement Policy Framework of the SRWSP. Ato Quansah Persons with formal legal rights to land / Persons without formal legal rights to land at time of Mr. notification but have claims to property recognized by Emmanuel community 4.1.6 Ato Mr. Emmanuel Ato Quansah took time to explain the Quansah eligibility and entitlement packages to all the PAPs and other stakeholders. He explained that persons within this category will be compensated for land lost and other assistance. However, he mentioned that persons with no recognizable legal right or claim to land they are Mr. occupying e.g. squatters will be provided with resettlement Emmanuel 5.0 assistance in lieu of compensation for land occupied. He Ato then stated that persons encroaching on Quansah land after the notification will not be paid any form of compensation. Mr. Emmanuel Ato Valuation Quansah Mr. Emmanuel Ato Quansah mentioned that valuation of asset will be done by the land commission. PAPs are entitled 6.0 to negotiate with the Land Valuation Division in the determination of the compensation. The valuation will be done in line with statutory guidelines and as per the Resettlement Policy Framework. He assured the PAPs that adequate and fair compensation will be paid to them. Mr. Emmanuel Compensation Option Ato Mr. Emmanuel Ato Quansah stated the two main Quansah compensation options available for payment under the project. He outlined the two main compensation option to include 7.0 1. Cash compensation to affected persons 2. Restitution of affected asset Mr. Compensation Payment Process Emmanuel Ato Page 72 of 77 According to Mr. Emmanuel Ato Quansah explained that the payment of compensation will involve a number of process. He explained that: 8.0 1. Compensation will be paid to PAPs before the commencement of construction 2. Compensation will be paid by a compensation payment team comprising of the MMDAs/CWSA and the Community Safeguards Team 3. Entitlement forms will be given to every PAP stating the his/her compensation entitlement 4. Compensation Payment Form will be completed in duplicate to demonstrate payment of compensation Mr. Grievance Redress Emmanuel Ato Mr. George Dughan a member of the Awutu Senya West Quansah District Safeguards Team took his time to address the PAPs on Grievance Redress Issues. He explained that PAP can channel all their grievances through the Community 9.0 Safeguards Officers for redress. If their grievances remain Mr. unresolved within 2 weeks, the Regional and National Safeguards Teams will take up the issues for redress. George Dughan Mr. George Dughan on behalf of the District Safeguards Team pledged their support for the entire project and committed themselves in ensuring that fair and adequate compensation are paid to the PAPs. The District Safeguards Team assured the participants of the meeting that they will keep all the necessary documentation on all the processes. Chief of Feedback from stakeholders/ PAPs Bontrease The Chief of Bontrease pleaded with CWSA and Safeguards team to avoid many asset that may be affected to minimise the project impact on the people. 10.0 He however pleaded that that persons whose assets cannot be avoided during the project should be adequately compensated. This he said will ensure that the people of the community are not made worse off than they were before the project. Naan K. Nyarko, The Community Safeguards Team led by Ebenezer Togbe Chief of pledged to support the Awutu Senya District Assembly and Prang CWSA to identify and document all the PAPs. They also Page 73 of 77 pledged to support the payment of adequate and timely compensations to all the PAPs. PAPs Most of the PAPs asked when they were required to relocate from the right of way to give way for the construction of the Small Town Piped Water System. They also asked when their compensations will be paid to them and pleaded with the joint Safeguards team to throw more light on the processes involved in the payment of compensation. Mr. Ato Answering the questions of the PAP, Mr. Ato Quansah Quansah reiterated that the Land Valuation Division will lead the process to value all affected asset in line with the Land Valuation Act and in accordance with the Resettlement Policy Framework of the SRWSP. He emphasised that payment of compensation will be done before construction commence in December 2018. He added that all PAPs will be consulted and their entitlement sheets will be completed and shared with them. Payment will be done with active involvement of the Community Safeguards Team, Awutu Senya West District, CWSA and Lands Valuation Division of the Lands Commission Mr. Gustav CLOSING: Merit The meeting was brought to an end with a closing prayer Osiakwan from Mr. Gustav Merit Osiakwan The meeting officially ended at 12:30 pm with all stakeholders satisfied. Page 74 of 77 APPENDIX X: EVALUATION INDICATORS FOR RESETTLEMENT ISSUES EVALUATION INDICATORS FOR RESETTLEMENT ISSUES 1. Was land ownership categorized and handled separately (voluntarily and involuntary)? 2. How were public institutions involved in the Land Acquisition processes? 3. How was the impact / land acquisition, resettlement and livelihood restoration addressed in compliance with the RPF? 4. Were communal/stool/public lands were considered first to minimise compensation payment? 5. Were voluntary land donations encouraged but carried out within strict guidelines to avoid abuse? 6. Were physical displacement were avoided as much as possible? 7. Were fair and adequate compensation paid to affected people? 8. Were compensations paid before destruction of property/crops? 9. Were compensations determined at full replacement cost? 10. How were affected structures (buildings, kiosks etc.) valued? 11. Were market value as at the time of replacement and that of the Land Valuation Board rates used as a guide in the valuation of crops affected on farms? 12. Were EPA requirements followed during tree felling? 13. Were cash paid for every tree felled and in addition grow two or more at location similar to where the other was felled? 14. Was 10% of the total compensation paid as disturbance allowance to project affected person? 15. Were the estimations of net monthly profit for affected business based on records, application of net monthly profit to the period when business is not operating used in cases of loss of income? 16. Was the framework for the compensation/resettlement applied 17. Were livelihood restoration measures considered 18. Were vulnerable persons identified and special assistance offered during the compensation implementation process. 19. Were Bontrase-Papase cluster of Bontrase-Papase cluster of Communities properly and adequately informed of plans and also their rights and options relating to their properties that may be affected by the project? 20. Were compensation offered timely in cash and/ or kind? 21. Were consultations done to ensure that all community members were informed and made fully aware of their rights and options regarding the resettlement activity? 22. Were the impact on ands and assets made? 23. Was a compensation committee established with representatives of the affected persons 24. Were the affected persons engaged in active consultations at the beginning of the project? 25. Were affected persons notified through both formal (in writing or entitlement notice) and informal (verbal) manner? 26. Is there an inventory of land donations and/or assets acquired prepared to inform the basis for planning, progress reporting, and monitoring of sub-projects that require land for civil works? Page 75 of 77 27. A contract listing all property and land/ farms surrendered and the types of compensation (both cash and kind) were prepared? 28. Are donors of voluntarily lands fully informed of the subproject and the implications of donating the property 29. Were the land acquisition forms used? 30. Were community members made aware of the grievance redress sheet and its usage? 31. Is grievance redress structure available in the community and how has the grievance redress mechanism provide feedback to the project and community? 32. How do affected persons who were not satisfied with proposed entitlements or its implementation, able to seek for redress? 33. Was it the responsibility of the GoG through the DAs to pay compensations and the CWSA to facilitate this through the sector Minister and the RCC? 34. Has the evaluation programme implemented to periodically check on compliance with policy and provided lessons to amend strategies, especially in the longer term? 35. Was the evaluation done based on current World Bank procedures including gender considerations, and also national provisions on resettlement where they were consistent? 36. Was the community consulted when developing the concepts of the subproject with the intent of engaging their interests in the subproject? 37. Were key stakeholders consulted in the development of the ARAP? 38. Were all persons directly and indirectly affected by the project made to feel any sense of belonging to the project? Page 76 of 77 APPENDIX XI: GRIEVANCE REDRESS MECHANISM COMMUNITY GRIEVANCE GRIEVANCE RESOLUTION COMMUNITY SAFEGUARDS Exist at the community TEAM Level for conflict (3 member Team) resolution DISTRICT LEVEL Grievance resolution not exceeding 1 week GRIEVANCE DISTRICT SAFEGUARDS TEAM Exist at the District Level for (3 member Team) conflict resolution REGIONAL LEVEL Grievance resolution not exceeding 2 weeks GRIEVANCE REGIONAL SAFEGUARDS TEAM Exist at the Regional Level (3 member Team) for conflict resolution NATIONAL LEVEL Grievance resolution not exceeding 2 weeks GRIEVANCE SAFEGUARDS TECHNICAL TEAM Exist at the National Level (4 member Team) for conflict resolution Grievance resolution not exceeding 2 weeks LAW COURT Figure 1: Grievance Redress Flow Chart Source: CWSA-STT, 2018 Page 77 of 77