78152 v2
    Ready
  for Growth:
                Solutions to Increase Access to Finance for
  Women-Owned Business in the Middle East and North Africa




Executive
                        The Middle East and North Africa (MENA) region is at one of the
                        most critical turning points in its modern history. The Arab Spring
                        was driven by the desire for economic opportunity and justice in

Summary                 the face of poverty and unemployment. The development of strong
                        economies that enable both women and men to enhance their
                        livelihoods is crucial for the future of the region.

                        While there is limited data on the correlation between SME growth and
                        job creation in the region, studies have shown that SMEs in middle-
                        income economies generally contribute nearly half of employment and
                        as much as a third of gross domestic product. SMEs often contribute
                        more to employment growth than large firms. One global study
                        found that as small firms (with 1 to 100 employees) grow, their rates of
                        employment grow more than larger firms.

                        Accessing finance is a key hurdle to SME growth, regardless of gender.
                        However, a 2011 study showed that women-owned SMEs grow more
                        slowly than their male-owned counterparts. One of the key factors the
                        study associated with slower growth rates was access to finance, which
                        includes gender-specific challenges such as lack of collateral and less
                        control over assets. The partners in this report identified an opportunity
                        to further explore the nature of this barrier for women.

                        Over 75 percent of survey respondents in this report have fewer than
                        100 employees and want to grow their businesses. However, as shown
                        in the findings, many women are not accessing commercial credit,
                        an essential tool for business success. Based on World Bank Group
                        Enterprise Surveys across developing countries, women-owned SMEs
                        have unmet financial needs of close to $300 billion per year. Moreover,
                        IFC’s work with the private sector has shown that many banks are
                        unaware of the opportunity presented by women-owned SMEs. These
                        women-owned SMEs are the “missing middle” in finance.
By understanding their needs and the critical obstacles they face in accessing finance, this report identifies
real solutions to increase the economic contributions of women-owned SMEs. It also shows the aspiration
of MENA women business owners to grow their enterprises. The report partners believe their growth will
generate employment, addressing the region’s greatest development challenge.

This report surveyed 431 women business owners across 8 economies. All women surveyed are members of
the MENA Businesswomen’s Network (MENA BWN) and the survey findings are representative of the larger
MENA BWN membership.




Key                                       MENA BWN members are ambitious owners of established,
                                          growth-oriented businesses. Members make strategic decisions about


Findings
                                          their business and growth trajectory, and 73 percent of respondents own
                                          at least half of their business. When asked to describe their goals over
                                          the next three years, the majority chose growth-oriented responses such
                                          as “growth through expansion into new markets” (49 percent), “growth
                                          through greater profitability” (42 percent) or “growth through merger or
                                          acquisition” (12 percent). These women business owners have a strong
                                          appetite for expansion and are poised to contribute to national and
                                          regional economies.
 85%                                      Growth and economic viability were chief concerns. The leading
                                          areas of concern to women business owners in the MENA region
                                          are: managing and maintaining business growth (83 percent); finding
                                          and keeping skilled employees (82 percent); and gaining access to
                                          new markets (81 percent). Access to capital, while a key business
                                          concern, comes behind growth management. Two-thirds (67 percent)
                                          of members surveyed say that access to capital is a very or extremely
                                          important issue. However, improved access to finance could also
                                          facilitate expansion and directly address the growth management
                                          concerns. With this in mind, women business owners’ access to finance
 of respondents owned at                  is the key focus of this report.
 least half of their businesses
                                          A majority of women business owners meet their capital needs
                                          through private sources, such as personal savings, family and
                                          friends (52 percent). Most women business owners surveyed are
Two-thirds                                “banked” – with 80 percent using personal checking accounts and 69
                                          percent using business checking accounts. Just 18 percent report having
                                          a commercial bank loan and even fewer respondents (10 percent) have
                                          a line of credit for their business. Business earnings are also commonly
                                          used (36 percent). These conditions reflect that few women business
                                          owners rely on financial institutions or outside investors for business
                                          needs, but instead they act predominantly as private citizens. MENA
                                          women business owners have access to financial institutions, yet
                                          they are not accessing formal finance itself. This is a significant and
of members surveyed say that              profitable opportunity for lending institutions.
access to capital is a very or
extremely important issue
                   Access to                      When asked specifically about difficulties seeking
                                                  finance for their business over the past year, 64


                   Finance
                                                  percent of respondents had sought capital, and
                                                  most — 41 percent overall — had encountered
                                                  difficulties in accessing this needed finance.
                                                  Women business owners ranked their difficulties in
                                                  accessing finance
                                                  as follows:
                                                  • 67 percent cite high interest rates as the major
                                                  hurdle

Women’s access to                                 •
                                                   36 percent had difficulties due to lack of
                                                   collateral guarantees
finance challenges:                               • 31 percent found the process too complicated
                                                  •
                                                   17 percent lacked a business track record to
                                                   secure financing
                                                  •
                                                   16 percent felt mistreated by banks due to being
                                                   a woman business owner.
                     67%
                                                  In addition to these individual difficulties, 70
              cited high interest rates as a      percent of MENA BWN members agree that
              hurdle they have encountered        lending conditions in their economy are too
              when seeking external financing.    restrictive and do not allow them to secure
                                                  the financing needed for growth. These women
                                                  business owners said they wanted a stronger
                                                  relationship with their banks. Women surveyed
                                                  felt that bank staff members often lack adequate
70%                                               knowledge and experience to handle SME
                                                  customers. Over two-thirds (67 percent) say that
                                                  they would like to meet more regularly with their
            found bank lending conditions were    banker so that bankers better understand
            restrictive to the point of being
            prohibitive
                                                  their needs.

                                                  Despite challenges, women business owners
                                                  are very interested in accessing finance for their
                                                  business growth needs. In regards to specific
                                                  financial products, women business owners
                                                  are more interested in long-term capital than
                                                  short-term capital, with interest in supply
                                    71%           chain and equity financing as well. A majority
                                                  of respondents said that long-term financing
                                                  would be of greatest value to their business over
                                                  the next year (70 percent would find it useful).
                                                  Slightly fewer respondents (68 percent) said that
                                                  short-term financing would be useful. One in
of women entrepreneurs asserted that bank
staff members lacked adequate knowledge and       five respondents overall would find supply chain
experience to handle SME customers effectively.   financing and equity capital very useful (22 percent
                                                  and 19 percent respectively).
Access to     In addition to improved access to finance, women business
              owners expressed high demand for greater access to


Information
              information and training in order to grow their businesses.
              Respondents said that learning about the following topics would
              be most useful in leading their business:
              • General business management skills (76 percent)
and           •
               Using financial products such as SME lending products or


Training
               equity capital (69 percent)
              • Exporting (66 percent)
              • Accounting and financial management (63 percent)
              • Selling to large, multi-national corporations (60 percent).


              As a majority of women business owners plan to expand
              operations and ramp up employment in the coming months
              and years, greater access to capital will be necessary to fuel
              this expansion. Targeted reforms and technical assistance for
              women-owned SMEs in the MENA region can have a
              powerful impact.

              This report provides recommendations for key stakeholders
              representing the SME ecosystem, including lending
              institutions, international financial institutions, governments,
              women’s business associations, donors, non-governmental
              organizations, corporations and educational institutions. The
              recommendations address the need to improve access to
              existing sources of financing; develop tailored financial tools
              for women business owners; and overcome the barriers that
              prevent women from accessing finance. They include supply-
              side actions, such as partial credit guarantee programs, as
              well as demand-side actions, such as training to improve
              business skills or better manage finances. Taking action
              on the recommendations in this report is key to economic
              development in MENA.