73947 Economy Profile: Kazakhstan Doing Business 2013 Kazakhstan 2 © 2013 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW, Washington, DC 20433 Telephone: 202-473-1000; Internet: www.worldbank.org All rights reserved. 1 2 3 4 15 14 13 12 A copublication of The World Bank and the International Finance Corporation. This work is a product of the staff of The World Bank with external contributions. Note that The World Bank does not necessarily own each component of the content included in the work. The World Bank therefore does not warrant that the use of the content contained in the work will not infringe on the rights of third parties. The risk of claims resulting from such infringement rests solely with you. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. 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Doing Business 2013 Kazakhstan 3 CONTENTS Introduction .................................................................................................................................. 4 The business environment .......................................................................................................... 5 Starting a business ..................................................................................................................... 14 Dealing with construction permits ........................................................................................... 23 Getting electricity ....................................................................................................................... 39 Registering property .................................................................................................................. 46 Getting credit .............................................................................................................................. 55 Protecting investors ................................................................................................................... 62 Paying taxes ................................................................................................................................ 71 Trading across borders .............................................................................................................. 79 Enforcing contracts .................................................................................................................... 88 Resolving insolvency .................................................................................................................. 99 Employing workers .................................................................................................................. 105 Data notes ................................................................................................................................. 112 Resources on the Doing Business website ............................................................................ 117 Doing Business 2013 Kazakhstan 4 INTRODUCTION Doing Business sheds light on how easy or difficult it is the paying taxes indicators, which cover the period for a local entrepreneur to open and run a small to January–December 2011). medium-size business when complying with relevant The Doing Business methodology has limitations. Other regulations. It measures and tracks changes in areas important to business—such as an economy‘s regulations affecting 11 areas in the life cycle of a proximity to large markets, the quality of its business: starting a business, dealing with construction infrastructure services (other than those related to permits, getting electricity, registering property, trading across borders and getting electricity), the getting credit, protecting investors, paying taxes, security of property from theft and looting, the trading across borders, enforcing contracts, resolving transparency of government procurement, insolvency and employing workers. macroeconomic conditions or the underlying strength In a series of annual reports Doing Business presents of institutions—are not directly studied by Doing quantitative indicators on business regulations and the Business. The indicators refer to a specific type of protection of property rights that can be compared business, generally a local limited liability company across 185 economies, from Afghanistan to Zimbabwe, operating in the largest business city. Because over time. The data set covers 46 economies in Sub- standard assumptions are used in the data collection, Saharan Africa, 33 in Latin America and the Caribbean, comparisons and benchmarks are valid across 24 in East Asia and the Pacific, 24 in Eastern Europe economies. The data not only highlight the extent of and Central Asia, 19 in the Middle East and North obstacles to doing business; they also help identify the Africa and 8 in South Asia, as well as 31 OECD high- source of those obstacles, supporting policy makers in income economies. The indicators are used to analyze designing regulatory reform. economic outcomes and identify what reforms have More information is available in the full report. Doing worked, where and why. Business 2013 presents the indicators, analyzes their This economy profile presents the Doing Business relationship with economic outcomes and presents indicators for Kazakhstan. To allow useful comparison, business regulatory reforms. The data, along with it also provides data for other selected economies information on ordering Doing Business 2013, are (comparator economies) for each indicator. The data in available on the Doing Business website at this report are current as of June 1, 2012 (except for http://www.doingbusiness.org. Doing Business 2013 Kazakhstan 5 THE BUSINESS ENVIRONMENT For policy makers trying to improve their economy‘s regulatory environment for business, a good place to ECONOMY OVERVIEW start is to find out how it compares with the regulatory environment in other economies. Doing Business provides an aggregate ranking on the ease of doing Region: Eastern Europe & Central Asia business based on indicator sets that measure and benchmark regulations applying to domestic small to Income category: Upper middle income medium-size businesses through their life cycle. Economies are ranked from 1 to 185 by the ease of Population: 16,558,459 doing business index. For each economy the index is calculated as the ranking on the simple average of its GNI per capita (US$): 8,220 percentile rankings on each of the 10 topics included in the index in Doing Business 2013: starting a business, DB2013 rank: 49 dealing with construction permits, getting electricity, registering property, getting credit, protecting DB2012 rank: 56* investors, paying taxes, trading across borders, Change in rank: 7 enforcing contracts and resolving insolvency. The ranking on each topic is the simple average of the percentile rankings on its component indicators (see * DB2012 ranking shown is not last year‘s published the data notes for more details). The employing workers ranking but a comparable ranking for DB2012 that indicators are not included in this year‘s aggregate ease captures the effects of such factors as data of doing business ranking, but the data are presented corrections and the addition of 2 economies in this year‘s economy profile. (Barbados and Malta) to the sample this year. See the data notes for sources and definitions. The aggregate ranking on the ease of doing business benchmarks each economy‘s performance on the indicators against that of all other economies in the Doing Business sample (figure 1.1). While this ranking tells much about the business environment in an economy, it does not tell the whole story. The ranking on the ease of doing business, and the underlying indicators, do not measure all aspects of the business environment that matter to firms and investors or that affect the competitiveness of the economy. Still, a high ranking does mean that the government has created a regulatory environment conducive to operating a business. Doing Business 2013 Kazakhstan 6 THE BUSINESS ENVIRONMENT Figure 1.1 Where economies stand in the global ranking on the ease of doing business Source: Doing Business database. Doing Business 2013 Kazakhstan 7 THE BUSINESS ENVIRONMENT For policy makers, knowing where their economy relative to the regional average (figure 1.2). The stands in the aggregate ranking on the ease of economy‘s rankings on the topics included in the doing business is useful. Also useful is to know how ease of doing business index provide another it ranks relative to comparator economies and perspective (figure 1.3). Figure 1.2 How Kazakhstan and comparator economies rank on the ease of doing business Source: Doing Business database. Doing Business 2013 Kazakhstan 8 THE BUSINESS ENVIRONMENT Figure 1.3 How Kazakhstan ranks on Doing Business topics Source: Doing Business database. Doing Business 2013 Kazakhstan 9 THE BUSINESS ENVIRONMENT Just as the overall ranking on the ease of doing business year Doing Business introduced the distance to frontier tells only part of the story, so do changes in that ranking. measure. This measure shows how far each economy is Yearly movements in rankings can provide some indication from the best performance achieved by any economy since of changes in an economy‘s regulatory environment for 2005 on each indicator in 9 Doing Business indicator sets. firms, but they are always relative. An economy‘s ranking Comparing the measure for an economy at 2 points in might change because of developments in other time allows users to assess how much the economy‘s economies. An economy that implemented business regulatory environment as measured by Doing Business regulation reforms may fail to rise in the rankings (or may has changed over time—how far it has moved toward (or even drop) if it is passed by others whose business away from) the most efficient practices and strongest regulation reforms had a more significant impact as regulations in areas covered by Doing Business (figure 1.4). measured by Doing Business. The results may show that the pace of change varies widely Moreover, year-to-year changes in the overall rankings do across the areas measured. They also may show that an not reflect how the business regulatory environment in an economy is relatively close to the frontier in some areas economy has changed over time—or how it has changed and relatively far from it in others. in different areas. To aid in assessing such changes, last Figure 1.4 How far has Kazakhstan come in the areas measured by Doing Business? Note: The distance to frontier measure shows how far on average an economy is from the best performance achieved by any economy on each Doing Business indicator since 2005. The measure is normalized to range between 0 and 100, with 100 representing the best performance (the frontier). The overall distance to frontier is the average of the distance to frontier in the 9 indicator sets shown in the figure. See the data notes for more details on the distance to frontier measure. Source: Doing Business database. Doing Business 2013 Kazakhstan 10 THE BUSINESS ENVIRONMENT The absolute values of the indicators tell another part business regulation—such as a regulatory process that of the story (table 1.1). The indicators, on their own or can be completed with a small number of procedures in comparison with the indicators of a good practice in a few days and at a low cost. Comparison of the economy or those of comparator economies in the economy‘s indicators today with those in the previous region, may reveal bottlenecks reflected in large year may show where substantial bottlenecks persist— numbers of procedures, long delays or high costs. Or and where they are diminishing. they may reveal unexpected strengths in an area of Table 1.1 Summary of Doing Business indicators for Kazakhstan Kyrgyz Republic DB2013 Best performer globally Kazakhstan DB2013 Kazakhstan DB2012 Russian Federation Tajikistan DB2013 Moldova DB2013 Ukraine DB2013 Indicator DB2013 DB2013 Starting a Business (rank) 25 55 15 92 101 77 50 New Zealand (1) Procedures (number) 6 6 2 7 8 5 7 New Zealand (1)* Time (days) 19 19 10 9 18 24 22 New Zealand (1) Cost (% of income per 0.6 0.8 2.8 5.7 2.0 27.1 1.5 Slovenia (0.0) capita) Paid-in Min. Capital (% of 0.0 0.0 0.0 8.7 1.4 0.0 0.0 91 Economies (0.0)* income per capita) Dealing with Construction Hong Kong SAR, China 155 150 67 168 178 180 183 Permits (rank) (1) Hong Kong SAR, China Procedures (number) 32 32 12 26 42 24 20 (6)* Time (days) 189 189 142 291 344 228 375 Singapore (26) Cost (% of income per 103.5 119.9 140.6 69.3 129.2 638.5 1,262.6 Qatar (1.1) capita) Doing Business 2013 Kazakhstan 11 Kyrgyz Republic DB2013 Best performer globally Kazakhstan DB2013 Kazakhstan DB2012 Russian Federation Tajikistan DB2013 Moldova DB2013 Ukraine DB2013 Indicator DB2013 DB2013 Getting Electricity (rank) 80 81 177 161 184 181 166 Iceland (1) Procedures (number) 6 6 7 7 10 9 11 Germany (3)* Time (days) 88 88 159 140 281 185 285 Germany (17) Cost (% of income per 71.1 88.4 2,428.6 578.0 1,573.7 1,140.6 192.3 Japan (0.0) capita) Registering Property 28 28 11 16 46 82 149 Georgia (1) (rank) Procedures (number) 4 4 4 5 5 6 10 Georgia (1)* Time (days) 40 40 5 5 44 37 69 Portugal (1) Cost (% of property value) 0.1 0.1 1.8 0.9 0.2 4.3 3.7 Belarus (0.0)* Getting Credit (rank) 83 97 12 40 104 180 23 United Kingdom (1)* Strength of legal rights 4 3 10 8 3 2 9 Malaysia (10)* index (0-10) Depth of credit 5 5 4 4 5 0 4 United Kingdom (6)* information index (0-6) Public registry coverage 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Portugal (90.7) (% of adults) Private bureau coverage United Kingdom 39.3 37.6 24.6 3.9 45.4 0.0 23.3 (% of adults) (100.0)* Protecting Investors 10 10 13 82 117 25 117 New Zealand (1) (rank) Extent of disclosure index Hong Kong SAR, China 9 9 8 7 6 8 5 (0-10) (10)* Doing Business 2013 Kazakhstan 12 Kyrgyz Republic DB2013 Best performer globally Kazakhstan DB2013 Kazakhstan DB2012 Russian Federation Tajikistan DB2013 Moldova DB2013 Ukraine DB2013 Indicator DB2013 DB2013 Extent of director liability 6 6 7 3 2 6 2 Singapore (9)* index (0-10) Ease of shareholder suits 9 9 8 6 6 6 7 New Zealand (10)* index (0-10) Strength of investor 8.0 8.0 7.7 5.3 4.7 6.7 4.7 New Zealand (9.7) protection index (0-10) United Arab Emirates Paying Taxes (rank) 17 16 168 109 64 175 165 (1) Payments (number per Hong Kong SAR, China 7 7 51 48 7 69 28 year) (3)* United Arab Emirates Time (hours per year) 188 188 210 220 177 224 491 (12) Trading Across Borders 182 178 174 142 162 184 145 Singapore (1) (rank) Documents to export 9 9 8 7 8 11 6 France (2) (number) Time to export (days) 81 76 63 32 21 71 30 Singapore (5)* Cost to export (US$ per 4,685 3,130 4,160 1,545 2,820 8,450 1,865 Malaysia (435) container) Documents to import 12 12 10 7 11 11 8 France (2) (number) Time to import (days) 69 62 75 35 36 72 33 Singapore (4) Cost to import (US$ per 4,665 3,290 4,700 1,870 2,920 9,800 2,155 Malaysia (420) container) Enforcing Contracts (rank) 28 28 47 26 11 43 42 Luxembourg (1) Doing Business 2013 Kazakhstan 13 Kyrgyz Republic DB2013 Best performer globally Kazakhstan DB2013 Kazakhstan DB2012 Russian Federation Tajikistan DB2013 Moldova DB2013 Ukraine DB2013 Indicator DB2013 DB2013 Time (days) 370 370 260 327 270 430 343 Singapore (150) Cost (% of claim) 22.0 22.0 29.0 28.6 13.4 25.5 41.5 Bhutan (0.1) Procedures (number) 37 37 38 31 36 35 30 Ireland (21)* Resolving Insolvency 55 55 155 91 53 79 157 Japan (1) (rank) Time (years) 1.5 1.5 4.0 2.8 2.0 1.7 2.9 Ireland (0.4) Cost (% of estate) 15 15 15 9 9 9 42 Singapore (1)* Outcome (0 as piecemeal sale and 1 as going 0 0 0 0 0 0 concern) Recovery rate (cents on 43.1 42.7 9.1 32.0 43.4 36.0 8.7 Japan (92.8) the dollar) Note: DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 tha t capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. The ranking methodology for the paying taxes indicators changed in Doing Business 2013; see the data notes for details. For more information on “no practice�? marks, see the data notes. Data for the outcome of the resolving insolvency indicator are not available for DB2012. * Two or more economies share the top ranking on this indicator. A number shown in place of an economy‘s name indicates the number of economies that share the top ranking on the indicator. For a list of these economies, see the Doing Business website (http://www.doingbusiness.org). Source: Doing Business database. Doing Business 2013 Kazakhstan 14 STARTING A BUSINESS Formal registration of companies has many WHAT THE STARTING A BUSINESS immediate benefits for the companies and for business owners and employees. Legal entities can INDICATORS MEASURE outlive their founders. Resources are pooled as several shareholders join forces to start a company. Procedures to legally start and operate a Formally registered companies have access to company (number) services and institutions from courts to banks as Preregistration (for example, name well as to new markets. And their employees can verification or reservation, notarization) benefit from protections provided by the law. An additional benefit comes with limited liability Registration in the economy‘s largest companies. These limit the financial liability of business city company owners to their investments, so personal Postregistration (for example, social security assets of the owners are not put at risk. Where registration, company seal) governments make registration easy, more entrepreneurs start businesses in the formal sector, Time required to complete each procedure creating more good jobs and generating more (calendar days) revenue for the government. Does not include time spent gathering What do the indicators cover? information Doing Business measures the ease of starting a Each procedure starts on a separate day business in an economy by recording all Procedure completed once final document is procedures officially required or commonly done in received practice by an entrepreneur to start up and formally operate an industrial or commercial No prior contact with officials business—as well as the time and cost required to Cost required to complete each procedure complete these procedures. It also records the (% of income per capita) paid-in minimum capital that companies must deposit before registration (or within 3 months). Official costs only, no bribes The ranking on the ease of starting a business is No professional fees unless services required the simple average of the percentile rankings on by law the 4 component indicators: procedures, time, cost and paid-in minimum capital requirement. Paid-in minimum capital (% of income per capita) To make the data comparable across economies, Doing Business uses several assumptions about the Deposited in a bank or with a notary before business and the procedures. It assumes that all registration (or within 3 months) information is readily available to the entrepreneur Has a start-up capital of 10 times income per and that there has been no prior contact with capita. officials. It also assumes that the entrepreneur will Has a turnover of at least 100 times income per pay no bribes. And it assumes that the business: capita. Is a limited liability company, located in the Does not qualify for any special benefits. largest business city. Does not own real estate. Has between 10 and 50 employees. Is 100% domestically owned. Conducts general commercial or industrial activities. Doing Business 2013 Kazakhstan 15 STARTING A BUSINESS Where does the economy stand today? What does it take to start a business in Kazakhstan? costs 0.6% of income per capita and requires paid-in According to data collected by Doing Business, starting minimum capital of 0.0% of income per capita (figure a business there requires 6 procedures, takes 19 days, 2.1). Figure 2.1 What it takes to start a business in Kazakhstan Paid-in minimum capital (% of income per capita): 0.0 Note: Time shown in the figure above may not reflect simultaneity of procedures. For more information on the methodology of the starting a business indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2013 Kazakhstan 16 STARTING A BUSINESS Globally, Kazakhstan stands at 25 in the ranking of 185 regional average ranking provide other useful economies on the ease of starting a business (figure information for assessing how easy it is for an 2.2). The rankings for comparator economies and the entrepreneur in Kazakhstan to start a business. Figure 2.2 How Kazakhstan and comparator economies rank on the ease of starting a business Source: Doing Business database. Doing Business 2013 Kazakhstan 17 STARTING A BUSINESS What are the changes over time? While the most recent Doing Business data reflect how process have changed—and which have not (table 2.1). easy (or difficult) it is to start a business in Kazakhstan That can help identify where the potential for today, data over time show which aspects of the improvement is greatest. Table 2.1 The ease of starting a business in Kazakhstan over time By Doing Business report year Indicator DB2004 DB2005 DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. .. .. 55 25 Procedures 10 10 8 8 8 8 7 6 6 6 (number) Time (days) 26 26 25 21 21 21 20 19 19 19 Cost (% of income per 11.1 10.5 8.6 7.0 7.6 5.2 4.8 1.0 0.8 0.6 capita) Paid-in Min. Capital (% of 35.8 32.7 28.1 23.1 22.9 15.9 13.4 0.0 0.0 0.0 income per capita) Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. Source: Doing Business database. Doing Business 2013 Kazakhstan 18 STARTING A BUSINESS Equally helpful may be the benchmarks provided by what is possible in making it easier to start a business. the economies that over time have had the best And changes in regional averages can show where performance regionally or globally on the procedures, Kazakhstan is keeping up—and where it is falling time, cost or paid-in minimum capital required to start behind. a business (figure 2.3). These benchmarks help show Figure 2.3 Has starting a business become easier over time? Procedures (number) Time (days) Doing Business 2013 Kazakhstan 19 STARTING A BUSINESS Cost (% of income per capita) Paid-in minimum capital (% of income per capita) Note: Ninety-one economies globally have no paid-in minimum capital requirement. Source: Doing Business database. Doing Business 2013 Kazakhstan 20 STARTING A BUSINESS Economies around the world have taken steps making greater firm satisfaction and savings and more it easier to start a business—streamlining procedures registered businesses, financial resources and job by setting up a one-stop shop, making procedures opportunities. simpler or faster by introducing technology and What business registration reforms has Doing Business reducing or eliminating minimum capital requirements. recorded in Kazakhstan (table 2.2)? Many have undertaken business registration reforms in stages—and they often are part of a larger regulatory reform program. Among the benefits have been Table 2.2 How has Kazakhstan made starting a business easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. DB2009 No reform as measured by Doing Business. Kazakhstan simplified the business start up process by DB2010 simplifying documentation requirements and abolishing the requirement to register at the local tax office. Kazakhstan eased business start-up by reducing the minimum capital requirement to 100 tenge ($0.70) and eliminating the DB2011 need to have the memorandum of association and company charter notarized. DB2012 No reform as measured by Doing Business. Kazakhstan made starting a business easier by eliminating the DB2013 requirement to pay in minimum capital within 3 months after incorporation. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 21 STARTING A BUSINESS What are the details? Underlying the indicators shown in this chapter for STANDARDIZED COMPANY Kazakhstan is a set of specific procedures—the bureaucratic and legal steps that an entrepreneur must complete to incorporate and register a new City: Almaty firm. These are identified by Doing Business through collaboration with relevant local Legal Form: Private Limited Liability Company professionals and the study of laws, regulations and Paid in Minimum Capital Requirement: None publicly available information on business entry in that economy. Following is a detailed summary of Start-up Capital: 10 times GNI per capita those procedures, along with the associated time and cost. These procedures are those that apply to a company matching the standard assumptions (the ―standardized company‖) used by Doing Business in collecting the data (see the section in this chapter on what the indicators measure). Summary of procedures for starting a business in Kazakhstan—and the time and cost Time to No. Procedure Cost to complete complete Pay registration fee into the account of the Ministry of Justice A fee for registration of the company is paid to the bank. It‘s a separate window (a bank branch) inside the building of the Center for servicing included in procedure 1 1 day populations. Registration fee has to be paid and a receipt submitted 2 when submitting the package of documents. State registration of legal entity and tax registration at the Public Registration Center The following documents should be submitted to the registrar: • Application form; • Standard articles of association (3 copies); 2 • Copies of ID; 14 days KZT 3236 • Document confirming the payment of the state registration fee (KZT 3236); • If necessary, the Power of attorney on the representative shall also be presented Registration fees are 2 times the Index (1 MCI = KZT 1618) Make a company seal 3 1 day KZT 2,000 - KZT 4,500 To make a company seal, promoters must file a copy of certificate of state registration of the company; a power of attorney, if the person is Doing Business 2013 Kazakhstan 22 Time to No. Procedure Cost to complete complete not the director; the taxpayer registration certificate; and a letter of application requesting the seal, with required information about the seal content. Notarize certificate of state registration and other post-registration documents Under the Tax Code of Januar 1, 2009 Article 536(15), the notary fee for certifying copies of the state registration and other postregistration documents shall be 10% of the MCI per page. Each registration document is a two-page document, and the total for one set of certified 1 day 10% MCI per page 4 copies (if the charter had 10 pages) would be 10% of MCI x 16 pages. One set of notarized copies of the registration documents and the charter is usually required to open a bank account. Additional copies would be needed if the company were to apply for work permits to employ expatriates, obtain licenses and other operational permits, or set up subsidiaries or acquire shares or ownership interests in other legal entities. Open the current account in the bank To open a current account, the founder must provide the bank with the following documents: • Cards with sample signatures and an imprint of the company seal. • Copy of a document, distributed by the tax authority, confirming registration with the tax authority. 1 day no charge 5 • Copy of the state registration certificate of legal entity from the registration body of the Ministry of Justice of the Republic of Kazakhstan. • Notarized copy of the charter, or other document confirming activity of the legal entity operating on the basis of a standard charter. • Copies of identity documents for person(s) listed on the signature card(s) and company founders. • Application for bank account setup (bank-provided form). Register for the obligatory insurance of life and health for employees Each employee should have employer-paid insurance according to the Law On Obligatory Insurance of The Liability of the Employer for Life and Health Tort to The Employee in Discharge of Labor and (Official) Duties (February 7, 2005) that became effective on July 1, 2005.The 6 amount of insurance premium payable by an employer depends on 1 day no charge insurance risks and wages. To assess risks, the insurance companies place all insurable personnel into three categories: administrative, operational, and support. Amounts of the insurance premium vary from 0.04% to 9.99%. According to 7 May 2007 amendments to the law on obligatory insurance, an employer is required to get an insurance policy within 10 business days from the date of state registration indicated in the company's Certificate of State Registration * Takes place simultaneously with another procedure. Source: Doing Business database. Doing Business 2013 Kazakhstan 23 DEALING WITH CONSTRUCTION PERMITS Regulation of construction is critical to protect the WHAT THE DEALING WITH CONSTRUCTION public. But it needs to be efficient, to avoid PERMITS INDICATORS MEASURE excessive constraints on a sector that plays an important part in every economy. Where complying with building regulations is excessively costly in Procedures to legally build a warehouse time and money, many builders opt out. They may (number) pay bribes to pass inspections or simply build Submitting all relevant documents and illegally, leading to hazardous construction that obtaining all necessary clearances, licenses, puts public safety at risk. Where compliance is permits and certificates simple, straightforward and inexpensive, everyone Completing all required notifications and is better off. receiving all necessary inspections What do the indicators cover? Obtaining utility connections for water, Doing Business records the procedures, time and sewerage and a fixed telephone line cost for a business to obtain all the necessary Registering the warehouse after its approvals to build a simple commercial warehouse completion (if required for use as collateral or in the economy‘s largest business city, connect it to for transfer of the warehouse) basic utilities and register the property so that it Time required to complete each procedure can be used as collateral or transferred to another (calendar days) entity. Does not include time spent gathering The ranking on the ease of dealing with information construction permits is the simple average of the Each procedure starts on a separate day percentile rankings on its component indicators: procedures, time and cost. Procedure completed once final document is received To make the data comparable across economies, Doing Business uses several assumptions about the No prior contact with officials business and the warehouse, including the utility Cost required to complete each procedure (% connections. of income per capita) The business: Official costs only, no bribes Is a limited liability company operating in Will be connected to water, sewerage the construction business and located in (sewage system, septic tank or their the largest business city. equivalent) and a fixed telephone line. The Is domestically owned and operated. connection to each utility network will be 10 meters (32 feet, 10 inches) long. Has 60 builders and other employees. Will be used for general storage, such as of The warehouse: books or stationery (not for goods requiring Is a new construction (there was no special conditions). previous construction on the land). Will take 30 weeks to construct (excluding all Has complete architectural and technical delays due to administrative and regulatory plans prepared by a licensed architect. requirements). Doing Business 2013 Kazakhstan 24 DEALING WITH CONSTRUCTION PERMITS Where does the economy stand today? What does it take to comply with the formalities to permits there requires 32 procedures, takes 189 days build a warehouse in Kazakhstan? According to data and costs 103.5% of income per capita (figure 3.1). collected by Doing Business, dealing with construction Figure 3.1 What it takes to comply with formalities to build a warehouse in Kazakhstan Note: Time shown in the figure above may not reflect simultaneity of procedures. For more information on the methodology of the dealing with construction permits indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2013 Kazakhstan 25 DEALING WITH CONSTRUCTION PERMITS Globally, Kazakhstan stands at 155 in the ranking of ranking provide other useful information for assessing 185 economies on the ease of dealing with how easy it is for an entrepreneur in Kazakhstan to construction permits (figure 3.2). The rankings for legally build a warehouse. comparator economies and the regional average Figure 3.2 How Kazakhstan and comparator economies rank on the ease of dealing with construction permits Source: Doing Business database. Doing Business 2013 Kazakhstan 26 DEALING WITH CONSTRUCTION PERMITS What are the changes over time? While the most recent Doing Business data reflect how aspects of the process have changed—and which have easy (or difficult) it is to deal with construction permits not (table 3.1). That can help identify where the in Kazakhstan today, data over time show which potential for improvement is greatest. Table 3.1 The ease of dealing with construction permits in Kazakhstan over time By Doing Business report year Indicator DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. 150 155 Procedures (number) 36 36 36 36 35 32 32 32 Time (days) 258 258 258 258 244 189 189 189 Cost (% of income 385.3 297.5 249.4 178.9 151.9 142.6 119.9 103.5 per capita) Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as dat a corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. For more information on ―no practice‖ marks, see the data notes. Source: Doing Business database. Doing Business 2013 Kazakhstan 27 DEALING WITH CONSTRUCTION PERMITS Equally helpful may be the benchmarks provided by possible in making it easier to deal with construction the economies that over time have had the best permits. And changes in regional averages can show performance regionally or globally on the procedures, where Kazakhstan is keeping up—and where it is time or cost required to deal with construction permits falling behind. (figure 3.3). These benchmarks help show what is Figure 3.3 Has dealing with construction permits become easier over time? Procedures (number) Time (days) Doing Business 2013 Kazakhstan 28 DEALING WITH CONSTRUCTION PERMITS Cost (% of income per capita) Source: Doing Business database. Doing Business 2013 Kazakhstan 29 DEALING WITH CONSTRUCTION PERMITS Smart regulation ensures that standards are met while building safety while keeping compliance costs making compliance easy and accessible to all. reasonable, governments around the world have Coherent and transparent rules, efficient processes and worked on consolidating permitting requirements. adequate allocation of resources are especially What construction permitting reforms has Doing important in sectors where safety is at stake. Business recorded in Kazakhstan (table 3.2)? Construction is one of them. In an effort to ensure Table 3.2 How has Kazakhstan made dealing with construction permits easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. DB2009 No reform as measured by Doing Business. Kazakhstan eased the process of dealing with construction permits by eliminating the requirement to pay for new DB2010 electrical connection, reduced the time-limits for building permits, and reduced cost to obtain topographic surveys. Kazakhstan made dealing with construction permits easier by DB2011 implementing a one-stop shop related to technical conditions for utilities. DB2012 No reform as measured by Doing Business. DB2013 No reform as measured by Doing Business. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 30 DEALING WITH CONSTRUCTION PERMITS What are the details? The indicators reported here for Kazakhstan are BUILDING A WAREHOUSE based on a set of specific procedures—the steps that a company must complete to legally build a warehouse—identified by Doing Business through City : Almaty information collected from experts in construction licensing, including architects, construction Estimated lawyers, construction firms, utility service providers KZT 67,124,704 Warehouse Value : and public officials who deal with building regulations. These procedures are those that apply The procedures, along with the associated time and to a company and structure matching the standard cost, are summarized below. assumptions used by Doing Business in collecting the data (see the section in this chapter on what the indicators cover). Summary of procedures for dealing with construction permits in Kazakhstan —and the time and cost Time to No. Procedure Cost to complete complete Request and obtain land allocation permit from Almaty City Akimat BuildCo applies to City Akimat to obtain the Decision of Mayor of City of Almaty. The Decision gives the right to design the project for the next 12 months on the specified land. Resolution of Government of Kazakhstan N 425 as of May 6, 2008 provides for a new ―Rule of 10 days no charge 1 issuance of baseline materials and data for designing of new construction‖. According to this Rule all local municipalities must issue the location permit for small and medium companies within 10 days and for large scale companies within 30 days. However, the Akimat of Almaty continues to issue the location permit regardless of size of companies in 30 days. In some cases in practice this procedure may end up taking up to 12 months. * Notarize documents BuildCo provides a copy of the following four documents totaling seven pages: • Governmental registration certificate (double sided) • Statistical card (single sided) • Taxpayer registration number (double sided) • The deed of ownership of land (two pages) 2 1 day KZT 1,058 This procedure is required when applicants do not have all the original documents. In case applicants have the original of all documents, they can submit their documents without notarization and can show them for verification. Notarizations may be carried out by private notaries or state notaries. The fees of both private notaries and state notaries are calculated with reference to a monthly calculation index (MCI) which is established by Parliament for each year in the national budget. The MCI for 2011 is Doing Business 2013 Kazakhstan 31 Time to No. Procedure Cost to complete complete equal to KZT 1,512.00. State notaries charge 10% of the MCI for each side of a page to be notarized. Thus, for 7 pages the charge is KZT 1,058.40 (10% of 1,512.00 X 7). The fees for private notaries in Almaty were established at 20% of MCI at a meeting of the private notaries on January 31, 2008. It is most likely that companies will opt for public notaries since it is cheaper. Notarization is completed in a day. Request and obtain architectural planning Assignment (APZ) and technical conditions for utility connections To obtain an architectural-planning assignment, the company must submit a business plan and project feasibility study to the city architecture department. The application must include any plans for construction, a description of the business activities to take place on site, and estimated utility hook-up and consumption requirements. In addition, the company must submit a copy of the property title along with the plot document, approval of engineering-geological estimation of the plot, and company registration documents The architectural-planning assignment is a permit to develop a building plan/design/project. The design estimates are valid for 3 years from the date of its approval. It includes some provisions and requirements that must be taken into account while developing the project and building, in particular, the requirement that an opinion be obtained on the project from the seismological agency and the sanitary and epidemiologic authorities, as well as project appraisal, and so forth. After obtaining the architectural-planning assignment, the company should develop a project (design) and must then obtain several agencies' approvals of the project in accordance with the architectural- 30 days no charge 3 planning assignment and the applicable laws. Each of these agencies reviews the application documents and the project, and may physically inspect the land. As a prerequisite to signing the permit, each department signs a technical approval or ―contract‖ with the company. The contract often requires the signatures of several officers in a department. The contract indicates the department‘s approval of the company‘s technical proposals and sets forth the responsibilities of the investor to abide by the terms and conditions of the approval. As of May 6, 2008 Government Resolution N 425 approved new ―Rule of issuance of baseline materials and data for designing of new construction‖. According to it the architectural-planning assignment should be issued within 3 working days for small enterprises, and for all the rest no more than 5 working days. In case of BuildCo it is 5 working days, since it has 60 employees and is considered a medium company. There is no official charge for it. There is no official charge by law, but the architectural-planning assignment is prepared by the commercial organization in the administration which charges KZT 30,000.00 for the architectural-planning assignment based on the decision of Almaty City Architecture and Town-Planning Department. Based on the technical conditions issued by the utility providers, the Almaty City Architecture and Town-Planning Department issues an architectural-planning Doing Business 2013 Kazakhstan 32 Time to No. Procedure Cost to complete complete assignment, which serves as the authorization to start the development of the project from the design organizations. The applicable law is the Law on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan,‖ Law No. 232-II, dated July 16, 2001. On September 29, 2009 amendments were adopted to the regulation approved by the above mentioned Government Resolution No. 425, dated May 6, 2008. Pursuant to these amendments: 1. architectural- planning assignment (APZ) and technical conditions for the connection to sources of engineering and municipal utilities (Technical Conditions) are issued by local Akimat; 2. in order to obtain APZ and Technical Conditions BuildCo will have to submit to Akimat of Almaty City an application which must include (i) permit to use the land plot for the construction of a warehouse and (ii) assignement for construction approved by BuildCo; 3. local Akimat is required not later than on the next day following the receipt of an application to forward the request for Technical Conditions to the appropriate utilities providers, and 4. utilities providers are required to provide the Technical Conditions or, in case of refusal, the motivated explanation of the refusal. The term for the consideration and issue of APZ and Technical Conditions by local Akimat may not exceed 8 business days, except for certain construction projects specified in the regulation where the relevant term may be not more than 15 business days from the date of the application. * Hire a topographic specialist and obtain topographic plan Topographical surveying of land is a licensed activity (complex procedure) performed by very few companies. As of January 2009 due to severe construction crisis in Kazakhstan‘s financial capital Almaty, 1 day KZT 14,500 4 and decline in demand, topographic surveying companies have reduced their prices. Cost per hectare of conducting a topographic survey now can range anywhere between KZT 9,000.00 to KZT 20,000.00. This is a significant jump from previous cost of KZT 33,000.00 to KZT 95,000.00. * Receive on-site inspection 5 1 day no charge This inspection happens parallel to the issuance of Architectural Planning Assignment. * Request and obtain project clearance from Sanitation and Epidemiological Authority (SES) According to Law on Radiological Safety of Population N 219-I as of April 23, 1998 and other by-laws the Sanitation and Epidemiologic Authority (SES) examines the construction projects for their compliance 30 days KZT 30,000 6 with state radiological, sanitary and hygienic regulations. No specific time limit is expressly provided by law for this procedure. However, according to practice it takes 1 -- 3 months. The SES will conduct an inspection to undertake a radiological measurement. The approval is obtained after the fee is paid. The fee is based on various factors is approximately KZT 30,000.00. * Request and obtain approval from local fire department 21 days no charge 7 Doing Business 2013 Kazakhstan 33 Time to No. Procedure Cost to complete complete This procedure is regulated by the Government Resolution No. 48, as of January 24, 2005 "On approval of the Rules of obtaining approval on projects standards, regulations and rules established requirements of fire protection on construction objects". The Fire Service Department issues the project clearance to ensure that fire norms have been adequately met in the project design. Comments for revision or endorsement are also issued. There is no time-limit stipulated for this procedure and it can take up to 1 month. Any subsequent consideration would take 15 days. * Request and obtain approval from water authority It is the responsibility of the State Expertise Authority to issue the technical conditions for connection to water, heat, and electricity, under the Governmental Decree on the Order of Conducting State Expertise, Decree No. 918, dated August 19, 2002 (with changes and amendments dated July 7, 2006). Yet companies have to consult with the water and sewage company. No on-site inspection is required by law; however, in practice, 8 inspections take place. The water and sewage company examines the 24 days no charge submitted project of devices and constructions for the connection and issues its conclusion on it. With inspection this procedure may take 30 days. The state act which regulated specified provision (Instructions for use of municipal water pipe and sewage in cities and settlements of Republic Kazakhstan, adopted by The Order of the Ministry of Economy and Trade of Republic Kazakhstan #80, May 30, 1997) was not registered by Ministry of Justice and has no legal effect but yet is continued to be used. * Request and obtain environmental expertise of documentation In accordance with the Article 50 of Ecological Code RK No 212-III January 9, 2007 the time for getting approval of local Environment Protection Authority can't be more than 3 months. Subjects of environmental expertise are divided into 4 categories depending on the hazard class of the facility to be inspected pursuant to the sanitary classification. The environmental expertise with respect to facilities of the 2nd, 3rd and 4th categories is performed by the Akimats of Almaty City. A warehouse falls under the 4th category. 25 days no charge 9 Once the documents are provided for the environmental expertise, the Agency conducts the preliminary examination of the submitted documents as to their completeness and compliance with the legal requirements. The term for the preliminary examination of documents may not exceed 2 weeks from the date of submission of documents. Once the preliminary examination of documents is completed, the environmental expertise is performed which term may not exceed 3 months. * Request and obtain opinion of the seismological agency on the project from Republican Enterprise Kazakhstan Scientific Institute 16 days KZT 10,000 10 “Kaz NIISA�? Doing Business 2013 Kazakhstan 34 Time to No. Procedure Cost to complete complete Republican Enterprise Kazakhstan Scientific Institute (Kaz NIISA) carries out the seismological survey, required for areas subject to dangerous levels of seismic activity. The only document required is the project design. A specialist makes a field visit, reviews the project design documents, and issues a finding that is attached to the project. The minimum time it takes is 10 days and may cost anywhere from KZT 10,000.00 to KZT 100,000.00. Request and obtain expert examination of project documentation With limited exceptions provided by law, all projects must undergo expert examination to ascertain if the project conforms to the numerous constructions standards. What might be called state expertise is conducted by Republican State Enterprise "Gosekspertiza" which is authorized by the Government to conduct expertise of state- related projects, projects of high technical complexity, social, transport and recreational infrastructure projects. The projects will be subject to expertise on compliance with regulations on frame stability, frame functioning stability, and labor conditions and protection. In essence, the project is checked against numerous construction standards (SNIPs). Subject to the limited exceptions, the expertise for all other projects may be performed by any duly licensed expert specialist or non-governmental expert organization. The cost and time for performance of services by private expert 15 days KZT 321,248 11 individuals or organizations are not established by law and will be subject to negotiation and the circumstances of each project. The cost will be 247.00 x 1300.6 sq. m. = KZT 321,248.00. On October 23, 2009 the Government Resolution No. 1656 established the criteria for determining whether a facility is of high or low technical complexity. According to this regulation, free-standing warehouses which do not require special conditions for the storage of goods are considered to be facilities of low technical complexity. The expert examination of the warehouse construction project be handled by Gosekspertiza, it should not take more than 15 calendar days. If the project is sent to Gosexpertiza the official time limit is 45 days. If the project is complex it may be extended to 60 days and for technically simple projects of small business time should not exceed 15 days. Request and obtain Project Clearance from the local architecture and town-planning authorities Project clearance from the local architecture and town-planning authorities involves verifying the project‘s conformity with the architectural-planning assignment and with the set of technical 30 days no charge 12 conditions. The following documents should be submitted: • An application to the Architecture and Town-Planning Department Chief Executive • The architectural-planning assignment Doing Business 2013 Kazakhstan 35 Time to No. Procedure Cost to complete complete • Documentation confirming the title to the land • Topographical survey • Approvals and opinions of the seismological, fire, sanitary-and- epidemiologic, and environmental agencies • Independent or state experts‘ examinations; licenses of the developer and the expert organization, and so forth Request and obtain Rendering Building and Assembly Jobs Permit from the State Architectural Supervision Authorities The following documents should be submitted to obtain this permit: • An application form • Land plot permit for construction purposes, approved project with a favorable expert examination • A license to perform architectural activities, town-planning and building activity with a list of building types and assembly jobs • Approved building general plan • Agreement made with the developer to conduct supervision and maintenance of the construction process • A form signed by the general contractor and building owner 13 • Certificates of ―earthquake-proof construction‖ and ―geodesy in 11 days no charge construction‖ (if applicable) The applicable law is the Law on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan,‖ Law No. 232-II, dated July 16, 2001. Before starting construction work, the company must notify the proper authorities. Under Government Decree Number 1467, signed on September 29, 2009, amended the Government Decree Number 425 of May 6, 2008 "On Measures for improving the issuance of construction permits", the time for obtaining building and assembly jobs permit has been reduced from 14 days to 11 days. Receive inspection by Sanitary and Epidemiology Service - I The SES will inspect the site during construction. The inspector issues 1 day KZT 3,000 14 an inspection report identifying any irregularities and may return to verify that adequate changes have been made. In addition to that SES will charge KZT 3,000.00 for radiological measurement. Receive inspection by the Fire Service - II The Fire Service may inspect the site one or two times during construction. The inspector issues an inspection report identifying any irregularities and may return to verify that adequate changes have been made. Administrative fines could be imposed if mistakes are found. The 1 day no charge 15 applicable law is the Law on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan, Law No. 242-II, dated July 16, 2001; and the Governmental Decree Confirming the Rules of Obtaining Approval Procedures for Construction of New and Reconstruction of Existing Buildings, Decree No. 1313, dated December 13, 2002. Doing Business 2013 Kazakhstan 36 Time to No. Procedure Cost to complete complete Receive inspection by the Social Protection - III 16 1 day no charge Receive an inspection by the Almaty City Department of Architecture and Town-Planning Control after foundation works-IV BuildCo may receive inspections from the Almaty City Department on Architecture and Town-Planning Control at various stages of the construction process: laying the foundation, finishing the first floor, roofing, and so forth. The inspector issues an inspection report 1 day no charge 17 identifying any irregularities and may return to verify that adequate changes have been made. Administrative fines could be imposed if mistakes are found. The building control agency does not require prior request of inspection. The applicable law is the Law of the Republic of Kazakhstan on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan, Law No. 242-11, dated July 16, 2001. In practice there may be more inspections. Receive inspection by Almaty City Department of Architecture and Town-Planning Control after floor works - V BuildCo receives an inspection from the Almaty City Department on Architecture and Town-Planning Control at various stages of the construction process: laying the foundation, finishing the first floor, 18 roofing, and so forth. The inspector issues an inspection report 1 day no charge identifying any irregularities and may return to verify that adequate changes have been made. Administrative fines could be imposed if mistakes are found. The building control agency does not require prior request of inspection. The applicable law is the Law of the Republic of Kazakhstan on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan, Law No. 242-11, dated July 16, 2001. Receive inspection by Almaty City Department of Architecture and Town-Planning Control after roof works - VI BuildCo receives an inspection from the Almaty City Department on Architecture and Town-Planning Control at various stages of the construction process: laying the foundation, finishing the first floor, 19 roofing, and so forth. The inspector issues an inspection report 1 day no charge identifying any irregularities and may return to verify that adequate changes have been made. Administrative fines could be imposed if mistakes are found. The building control agency does not require prior request of inspection. The applicable law is the Law of the Republic of Kazakhstan on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan, Law No. 242-11, dated July 16, 2001. Hire Construction Technology Supervision Company A licensed construction engineering supervision company carries out the technical process of checking the different stages of the building. 1 day USD 5,202 20 BuildCo is unlikely to have a license for this area of expertise. Such activities do not replace the inspections mentioned above but occur in parallel to them. The average price is USD 3 -- 6 dollars per square meter, and may depend on the complexity of construction. 21 * Receive inspection from water authorities 1 day no charge Doing Business 2013 Kazakhstan 37 Time to No. Procedure Cost to complete complete * Connect to water services 22 6 days no charge * Request and obtain telephone connection 23 3 days KZT 26,800 The connection fee for fixed telephone line services by Kazakhtelecom was reduced in 2009 from KZT 36,800.00 to KZT 26,800.00. Request acceptance of the building from Working Commission The company convenes a Working Commission upon the completion of construction. Although the legislation stipulates for Working 24 Commission to be an exclusive relationship between building owner 1 day KZT 28,844 and contractor, in practice, the companies will have to involve Sanitary and Epidemiological Authority and Fire Department at this stage. Inspection will take place before the Act of Working Commission is drafted and signed by all parties. Receive inspection by the Working Commission The Working Commission, which is also comprised of Sanitary and 1 day no charge 25 Epidemiological Authority and Fire Department, will have to inspect the site. If the building has been built according to specifications, the inspection takes 1 -- 2 days. Obtain Act from Working Commission The applicable law is the Law on Architectural, City Planning, and Construction Activity in the Republic of Kazakhstan, Law No. 242-II, 20 days no charge 26 dated July 16, 2001; and the Governmental Decree Confirming the Rules of Obtaining Approval Procedures for Construction of New and Reconstruction of Existing Buildings, Decree No. 1313, dated December 13, 2002. Request acceptance of the building from the Acceptance Commission After the Working Commission, the Acceptance Commission will inspect the building. The approval is signed by all members of the Commission: construction authority, city office of the land agency, city department of sanitation, city fire department, state agency for construction control, local water company, local electric company, and Kazakh Telecom, and then sent it to the Akimat for approval. If the 27 building has been built according to specifications, the inspections take 1 day KZT 34,844 1 -- 2 days. The SES will inspect the building along with other authorities but a separate application must be filed. It may come together with others or on a separate day to undertake a final radiological measurement. The cost for that is KZT 6,000.00. If not followed up it may take 1 -- 3 months. The approval from the SES is pre-requisite to obtain the approval of Acceptance Commission. Doing Business 2013 Kazakhstan 38 Time to No. Procedure Cost to complete complete Receive inspection by the Acceptance Commission The Acceptance Commission may inspect the building. The approval is 1 day no charge 28 signed by all members of the commission and then sent to the Akimat for approval. If the building has been built according to specifications, the inspections will take 1 -- 2 days. Obtain approval of Acceptance Commission 29 20 days no charge Once the Act of Acceptance Commission is signed it needs to be endorsed by amity City Akim. Obtain a technical passport 30 30 days KZT 800 Before registering the building with the real property registry, it is required to obtain a ―technical passport‖. * Receive inspection for the technical passport 31 1 day KZT 26,800 Register BuildCo's right to the warehouse Time: 15 business days if the building is registered in the usual order, and 2 business days if it is registered in an accelerated procedure. Cost: KZT 12,730.00 if the building is registered in the usual order, and KZT 70,650.00 if it is registered in an accelerated procedure. BuildCo must register the building with the Department of Justice at the place of location of the warehouse. Amendments were made to the Kazakhstan Law on State Registration of Immovable Property and Transactions Related in 2008, which provide for both usual and accelerated registration. The standard term for the registration in the usual order is 15 business days, and for the accelerated registration -- 2 2 days KZT 70,650 32 business days. The registration fees are calculated on the basis of MCI which is for 2009 year is equal to KZT 1,413.00. The registration fee for the registration performed in the usual order is 10 MCI = KZT 14,130.00, and for the accelerated registration - 50 MCI = KZT 73,650.00. The documents to be submitted include an application, legal documents proving ownership, payment receipt, identification or legal entity registration certificate, charter, decision of the Akimat approving the building for use, the act of the state commission on approval for use, and so forth. An officer of the Registration Service Committee accepts the documents and issues a receipt that lists the documents received and indicates date and time the documents were received. * Takes place simultaneously with another procedure. Source: Doing Business database. Doing Business 2013 Kazakhstan 39 GETTING ELECTRICITY Access to reliable and affordable electricity is vital WHAT THE GETTING ELECTRICITY for businesses. To counter weak electricity supply, many firms in developing economies have to rely INDICATORS MEASURE on self-supply, often at a prohibitively high cost. Whether electricity is reliably available or not, the Procedures to obtain an electricity first step for a customer is always to gain access by connection (number) obtaining a connection. Submitting all relevant documents and What do the indicators cover? obtaining all necessary clearances and permits Doing Business records all procedures required for Completing all required notifications and a local business to obtain a permanent electricity receiving all necessary inspections connection and supply for a standardized warehouse, as well as the time and cost to Obtaining external installation works and complete them. These procedures include possibly purchasing material for these works applications and contracts with electricity utilities, Concluding any necessary supply contract and clearances from other agencies and the external obtaining final supply and final connection works. The ranking on the ease of getting electricity is the simple average of Time required to complete each procedure the percentile rankings on its component (calendar days) indicators: procedures, time and cost. To make the Is at least 1 calendar day data comparable across economies, several assumptions are used. Each procedure starts on a separate day The warehouse: Does not include time spent gathering information Is located in the economy‘s largest business city, in an area where other Reflects the time spent in practice, with little warehouses are located. follow-up and no prior contact with officials Is not in a special economic zone where Cost required to complete each procedure the connection would be eligible for (% of income per capita) subsidization or faster service. Official costs only, no bribes Has road access. The connection works Excludes value added tax involve the crossing of a road or roads but are carried out on public land. Is 150 meters long. Is a new construction being connected to Is to either the low-voltage or the medium- electricity for the first time. voltage distribution network and either overhead Has 2 stories, both above ground, with a or underground, whichever is more common in total surface of about 1,300.6 square the economy and in the area where the meters (14,000 square feet), and is built on warehouse is located. The length of any a plot of 929 square meters (10,000 square connection in the customer‘s private domain is feet). negligible. The electricity connection: Involves installing one electricity meter. The monthly electricity consumption will be 0.07 Is a 3-phase, 4-wire Y, 140-kilovolt-ampere gigawatt-hour (GWh). The internal electrical (kVA) (subscribed capacity) connection. wiring has been completed. Doing Business 2013 Kazakhstan 40 GETTING ELECTRICITY Where does the economy stand today? What does it take to obtain a new electricity procedures, takes 88 days and costs 71.1% of income connection in Kazakhstan? According to data collected per capita (figure 4.1). by Doing Business, getting electricity there requires 6 Figure 4.1 What it takes to obtain an electricity connection in Kazakhstan Note: Time shown in the figure above may not reflect simultaneity of procedures. For more information on the methodology of the getting electricity indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2013 Kazakhstan 41 GETTING ELECTRICITY Globally, Kazakhstan stands at 80 in the ranking of 185 regional average ranking provide another perspective economies on the ease of getting electricity (figure in assessing how easy it is for an entrepreneur in 4.2). The rankings for comparator economies and the Kazakhstan to connect a warehouse to electricity. Figure 4.2 How Kazakhstan and comparator economies rank on the ease of getting electricity Source: Doing Business database. Doing Business 2013 Kazakhstan 42 GETTING ELECTRICITY Even more helpful than rankings on the ease of getting performers on these indicators may provide useful electricity may be the indicators underlying those benchmarks. rankings (table 4.1). And regional and global best Table 4.1 The ease of getting electricity in Kazakhstan Best performer in Best performer Indicator Kazakhstan DB2013 Kazakhstan DB2012 Eastern Europe & globally DB2013 Central Asia DB2013 Rank 80 81 Georgia (50) Iceland (1) Procedures (number) 6 6 Georgia (4) Germany (3)* Time (days) 88 88 Kosovo (48) Germany (17) Cost (% of income per capita) 71.1 88.4 Lithuania (55.4) Japan (0.0) Note: DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. * Two or more economies share the top ranking on this indicator. For a list of these economies, see the Doing Business website (http://www.doingbusiness.org). Source: Doing Business database. Doing Business 2013 Kazakhstan 43 GETTING ELECTRICITY Obtaining an electricity connection is essential to safety in the connection process while keeping enable a business to conduct its most basic operations. connection costs reasonable, governments around the In many economies the connection process is world have worked to consolidate requirements for complicated by the multiple laws and regulations obtaining an electricity connection. What reforms in involved—covering service quality, general safety, getting electricity has Doing Business recorded in technical standards, procurement practices and Kazakhstan (table 4.2)? internal wiring installations. In an effort to ensure Table 4.2 How has Kazakhstan made getting electricity easier—or not? By Doing Business report year DB year Reform DB2012 No reform as measured by Doing Business. DB2013 No reform as measured by Doing Business. Source: Doing Business database. Doing Business 2013 Kazakhstan 44 GETTING ELECTRICITY What are the details? The indicators reported here for Kazakhstan are based OBTAINING AN ELECTRICITY CONNECTION on a set of specific procedures—the steps that an entrepreneur must complete to get a warehouse connected to electricity by the local distribution City: Almaty utility—identified by Doing Business. Data are collected from the distribution utility, then completed and Name of Utility: Alatau Zharyk verified by electricity regulatory agencies and independent professionals such as electrical engineers, The procedures are those that apply to a warehouse electrical contractors and construction companies. The and electricity connection matching the standard electricity distribution utility surveyed is the one assumptions used by Doing Business in collecting the serving the area (or areas) in which warehouses are data (see the section in this chapter on what the located. If there is a choice of distribution utilities, the indicators cover). The procedures, along with the one serving the largest number of customers is associated time and cost, are summarized below. selected. Summary of procedures for getting electricity in Kazakhstan—and the time and cost Time to No. Procedure Cost to complete complete Submit an application for an electricity connection to the Department of Architecture and Urban Planning and await technical conditions The customer submits an application for the electricity connection/technical conditions to Almaty Urban Planning and Architecture Department and awaits issuance of technical conditions. The technical conditions for electricity are received together with technical conditions from other utilities (water, gas, etc.). 14 calendar days no charge 1 With the application the customer must submit the following documents: Application for technical conditions, Documents on property rights, identification documents, calculation of the required load, topographic map/survey. The specifications in technical conditions among other things define the capacity of the existing electricity facilities in the geographic location where the customer's warehouse is located and specify which substation or which point in the network is allocated for the customer. Await completion and coordination of the electrical project design by a private electrical design firm and its approval After the technical conditions are issued the customer hires a private project design company to prepare a project design of the external 26 calendar days KZT 255,000.0 2 connection and if not available at this point a topographic plan of the location of the warehouse. The same company on behalf of the customer obtains an approval of the project at multiple organizations. The time recorded for this procedure includes time for the preparation of the project and its coordination/approval. Doing Business 2013 Kazakhstan 45 Time to No. Procedure Cost to complete complete Obtain an excavation permit at the Department of Architectural and Urban Planning Supervision in the city of Almaty and Almaty region 7 calendar days no charge 3 The excavation permit is obtained by the electrical contractor. Await completion of the external connection works by an electrical contractor After the electrical design is prepared specially licensed electrical installation company is hired to complete the external connection works. The meter is installed by the same electrical contractor. 27 calendar days KZT 750,000.0 4 After the external connection works are over all the installations and the cable have to be tested. The private company carrying out the external connection works has to issue a certificate of completion of works and clear a number of various technical documents (about 28) with various agencies. Await and obtain inspection of the external connection works by Alatau Zharyk and other members of the acceptance committee The electrical contractor on behalf of the customer submits a written 7 calendar days no charge 5 request for the inspection of the completed external connection works. The works must be approved by an acceptance committee (members of the committee include: Alatau Zharyk, Committee on State Energy Supervision, Customer, electrical contractor). Conclude a supply contract with supply company and await for the meter to be sealed by Alatau Zharyk According to the Law "On Electric Power Industry of the Republic of Kazakhstan" the electricity supply contract is concluded with the supply 7 calendar days no charge 6 company "AlmatyEnergoSbyt." After signing the contract, "AlmatyEnergoSbyt" directly notifies the distribution utility "Alatau Zharyk" without interacting with the client. Once Alatau Zharyk receives an application for sealing the meter, its representative visits the building site within 2 days to seal the meter. * Takes place simultaneously with another procedure. Source: Doing Business database. Doing Business 2013 Kazakhstan 46 REGISTERING PROPERTY Ensuring formal property rights is fundamental. WHAT THE REGISTERING PROPERTY Effective administration of land is part of that. If INDICATORS MEASURE formal property transfer is too costly or complicated, formal titles might go informal again. And where property is informal or poorly Procedures to legally transfer title on administered, it has little chance of being immovable property (number) accepted as collateral for loans—limiting access to Preregistration (for example, checking for liens, finance. notarizing sales agreement, paying property transfer taxes) What do the indicators cover? Registration in the economy‘s largest business Doing Business records the full sequence of city procedures necessary for a business to purchase property from another business and transfer the Postregistration (for example, filing title with the municipality) property title to the buyer‘s name. The transaction is considered complete when it is opposable to Time required to complete each procedure third parties and when the buyer can use the (calendar days) property, use it as collateral for a bank loan or Does not include time spent gathering resell it. The ranking on the ease of registering information property is the simple average of the percentile rankings on its component indicators: procedures, Each procedure starts on a separate day time and cost. Procedure completed once final document is received To make the data comparable across economies, several assumptions about the parties to the No prior contact with officials transaction, the property and the procedures are Cost required to complete each procedure used. (% of property value) The parties (buyer and seller): Official costs only, no bribes Are limited liability companies, 100% No value added or capital gains taxes included domestically and privately owned. Are located in the periurban area of the economy‘s largest business city. Has no mortgages attached and has been under the same ownership for the past 10 Have 50 employees each, all of whom are years. nationals. Consists of 557.4 square meters (6,000 square Perform general commercial activities. feet) of land and a 10-year-old, 2-story The property (fully owned by the seller): warehouse of 929 square meters (10,000 Has a value of 50 times income per capita. square feet). The warehouse is in good The sale price equals the value. condition and complies with all safety standards, building codes and legal Is registered in the land registry or requirements. The property will be transferred cadastre, or both, and is free of title in its entirety. disputes. Is located in a periurban commercial zone, and no rezoning is required. Doing Business 2013 Kazakhstan 47 REGISTERING PROPERTY Where does the economy stand today? What does it take to complete a property transfer in procedures, takes 40 days and costs 0.1% of the Kazakhstan? According to data collected by Doing property value (figure 5.1). Business, registering property there requires 4 Figure 5.1 What it takes to register property in Kazakhstan Note: Time shown in the figure above may not reflect simultaneity of procedures. For more information on the methodology of the registering property indicators, see the Doing Business website (http://www.doingbusiness.org). For details on the procedures reflected here, see the summary at the end of this chapter. Source: Doing Business database. Doing Business 2013 Kazakhstan 48 REGISTERING PROPERTY Globally, Kazakhstan stands at 28 in the ranking of 185 regional average ranking provide other useful economies on the ease of registering property (figure information for assessing how easy it is for an 5.2). The rankings for comparator economies and the entrepreneur in Kazakhstan to transfer property. Figure 5.2 How Kazakhstan and comparator economies rank on the ease of registering property Source: Doing Business database. Doing Business 2013 Kazakhstan 49 REGISTERING PROPERTY What are the changes over time? While the most recent Doing Business data reflect how of the process have changed—and which have not easy (or difficult) it is to register property in (table 5.1). That can help identify where the potential Kazakhstan today, data over time show which aspects for improvement is greatest. Table 5.1 The ease of registering property in Kazakhstan over time By Doing Business report year Indicator DB2005 DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. .. 28 28 Procedures (number) 7 7 7 7 4 4 4 4 4 Time (days) 52 52 51 52 39 39 40 40 40 Cost (% of property value) 1.7 1.4 1.8 0.9 0.1 0.1 0.1 0.1 0.1 Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. For more information on ―no practice‖ marks, see the data notes. Source: Doing Business database. Doing Business 2013 Kazakhstan 50 REGISTERING PROPERTY Equally helpful may be the benchmarks provided by possible in making it easier to register property. And the economies that over time have had the best changes in regional averages can show where performance regionally or globally on the procedures, Kazakhstan is keeping up—and where it is falling time or cost required to complete a property transfer behind. (figure 5.3). These benchmarks help show what is Figure 5.3 Has registering property become easier over time? Procedures (number) Time (days) Doing Business 2013 Kazakhstan 51 REGISTERING PROPERTY Cost (% of property value) Source: Doing Business database. Doing Business 2013 Kazakhstan 52 REGISTERING PROPERTY Economies worldwide have been making it easier for have cut the time required substantially—enabling entrepreneurs to register and transfer property—such buyers to use or mortgage their property earlier. What as by computerizing land registries, introducing time property registration reforms has Doing Business limits for procedures and setting low fixed fees. Many recorded in Kazakhstan (table 5.2)? Table 5.2 How has Kazakhstan made registering property easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. The new Law on State Registration created a new unified registry for all lands and buildings and introduced Public DB2009 Service Centres as competent authorities for property transactions in the country, reducing the number of procedural requirements and the time. DB2010 No reform as measured by Doing Business. DB2011 No reform as measured by Doing Business. DB2012 No reform as measured by Doing Business. DB2013 No reform as measured by Doing Business. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 53 REGISTERING PROPERTY What are the details? The indicators reported here are based on a set of STANDARD PROPERTY TRANSFER specific procedures—the steps that a buyer and seller must complete to transfer the property to the buyer‘s name—identified by Doing Business City: Almaty through information collected from local property Property Value: KZT 70,706,477 lawyers, notaries and property registries. These procedures are those that apply to a transaction The procedures, along with the associated time and matching the standard assumptions used by Doing cost, are summarized below. Business in collecting the data (see the section in this chapter on what the indicators cover). Summary of procedures for registering property in Kazakhstan—and the time and cost Time to No. Procedure Cost to complete complete KZT 22,327 = is charged for * Obtain a technical passport of the property inspection of the land with total area According to the Decree of the Government of the Republic of of 557.4 sq.m (cost: Kazakhstan, No. 2121 approving Standards of State Service "Issuance of KZT 5.99/sq.m), Technical Passport of Real Estate Objects" dated December 15, 2009, a inspection of the technical passport is issued by Centers for Real Estate or Population 17-21 days non-industrial 1 Service Centers. The detailed Procedure is provided at www.minjust.kz. warehouse with are Accordingly, technical passport for immovable property with an area up of 929 square meters to one thousand (1,000) sq.m. is provided within fifteen (15) working (KZT 15.59/ sq.m) days and for immovable property with an area over one thousand (1,000) sq.m. - within one month (day of application and issuance are not and the basic fee for included in the above term). the technical inspection (KZT 4,413). * Obtain a non-encumbrance certificate According to the Decree of the Government of the Republic of Kazakhstan, No. 2121 dated December 15, 2009 approving Standards of the State Service "Issuance of Cerificates on Registered Rights (Encumbrances) to Immovable Property and its Technical 2 Characteristsics", the non-encumbrance certificate is issued via 1-2 days no cost Population Service Centers. The non-encumbrance certificate is issued within 3-5 days and is free of change. There is also an online oprtion available to obtain electronic version of the certificate from www.e-gov.kz. Notarization of seller’s and buyer’s incorporation documents and 1 day KZT 16,180+ KZT 3 the sale-purchase agreement 161,8 for Doing Business 2013 Kazakhstan 54 Time to No. Procedure Cost to complete complete certification of each According to Article 536, paragraph 1 of the Tax Code No.99-IV dated page of corporate December 10, 2008, which came into effect January 1, 2009, if at least documents one of the parties entering into a sale and purchase agreement is a legal entity, notarization of the transaction shall cost one thousand (1,000) percent of the monthly calculation index (MCI). As of January 1, 2012, one MCI equals to KZT 1,618. The cost of certification of copies of corporate documents is 10% of the MCI per page. As such the notary fee for certification of the sale-purchase agreement amounts to KZT 16,180 and the fee for certification of each page of the corporate documents costs KZT 161,8 per page. Registration of the title at the Registration Service Committee The Law Amending Legal Acts of the Republic of Kazakhstan on Taxation on November 12, 2008 established new statutory time limit of 15 working days for the regular Procedure and 2 days for the expedited Procedure. Other business centers take 7 days for expedited Procedures. The cost of registration of non-residential premises (both the regular and KZT 16,180 = 10 expedited Procedures) depends on the number of buildings located on times the monthly the land plot being bought: 15 working days calculation index 4 • 1 building - 10 x Monthly Index (1,618 for 2012) = KZT 16,180 (regular) and 2 to 7 (regular Procedure) • 2-5 buildings - 15 x Monthly Index = KZT 24,270 days (expedited) or 30 MCI, i.e. 48,540 • 6-10 buildings - 20 x Monthly Index = KZT 32,360 (expedited) The documentation shall include: • A filled in standard application form; • 2 original copies of the notarized sale-purchase agreement (obtained in Procedure 3); • Non-encumbrance certificate (obtained in Procedure 1); • Technical passport of the property (obtained in Procedure 2). * Takes place simultaneously with another procedure. Source: Doing Business database. Doing Business 2013 Kazakhstan 55 GETTING CREDIT Two types of frameworks can facilitate access to WHAT THE GETTING CREDIT INDICATORS credit and improve its allocation: credit information MEASURE systems and the legal rights of borrowers and lenders in collateral and bankruptcy laws. Credit information systems enable lenders to view a Strength of legal rights index (0–10) potential borrower‘s financial history (positive or Protection of rights of borrowers and lenders negative)—valuable information to consider when through collateral laws assessing risk. And they permit borrowers to Protection of secured creditors‘ rights through establish a good credit history that will allow easier bankruptcy laws access to credit. Sound collateral laws enable businesses to use their assets, especially movable Depth of credit information index (0–6) property, as security to generate capital—while Scope and accessibility of credit information strong creditors‘ rights have been associated with distributed by public credit registries and higher ratios of private sector credit to GDP. private credit bureaus What do the indicators cover? Public credit registry coverage (% of adults) Doing Business assesses the sharing of credit Number of individuals and firms listed in information and the legal rights of borrowers and public credit registry as percentage of adult lenders with respect to secured transactions population through 2 sets of indicators. The depth of credit Private credit bureau coverage (% of adults) information index measures rules and practices Number of individuals and firms listed in affecting the coverage, scope and accessibility of largest private credit bureau as percentage of credit information available through a public credit adult population registry or a private credit bureau. The strength of legal rights index measures whether certain features that facilitate lending exist within the applicable collateral and bankruptcy laws. Doing Business uses case scenarios to determine the scope of the Has 100 employees. secured transactions system, involving a secured Is 100% domestically owned, as is the lender. borrower and a secured lender and examining legal The ranking on the ease of getting credit is based on restrictions on the use of movable collateral. These the percentile rankings on the sum of its component scenarios assume that the borrower: indicators: the depth of credit information index and Is a private, limited liability company. the strength of legal rights index. Has its headquarters and only base of operations in the largest business city. Doing Business 2013 Kazakhstan 56 GETTING CREDIT Where does the economy stand today? How well do the credit information system and Globally, Kazakhstan stands at 83 in the ranking of 185 collateral and bankruptcy laws in Kazakhstan facilitate economies on the ease of getting credit (figure 6.1). access to credit? The economy has a score of 5 on the The rankings for comparator economies and the depth of credit information index and a score of 4 on regional average ranking provide other useful the strength of legal rights index (see the summary of information for assessing how well regulations and scoring at the end of this chapter for details). Higher institutions in Kazakhstan support lending and scores indicate more credit information and stronger borrowing. legal rights for borrowers and lenders. Figure 6.1 How Kazakhstan and comparator economies rank on the ease of getting credit Source: Doing Business database. Doing Business 2013 Kazakhstan 57 GETTING CREDIT What are the changes over time? While the most recent Doing Business data reflect how institutions and regulations have been strengthened — well the credit information system and collateral and and where they have not (table 6.1). That can help bankruptcy laws in Kazakhstan support lending and identify where the potential for improvement is borrowing today, data over time can help show where greatest. Table 6.1 The ease of getting credit in Kazakhstan over time By Doing Business report year Indicator DB2005 DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. .. 97 83 Strength of legal rights 3 3 3 3 3 3 3 3 4 index (0-10) Depth of credit 0 0 4 4 5 5 5 5 5 information index (0-6) Public registry 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 coverage (% of adults) Private bureau 0.0 0.0 5.5 13.7 25.6 29.5 29.9 37.6 39.3 coverage (% of adults) Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. Source: Doing Business database. Doing Business 2013 Kazakhstan 58 GETTING CREDIT One way to put an economy‘s score on the getting and shows the number of economies with this score in credit indicators into context is to see where the 2012 as well as the regional average score. Figure 6.3 economy stands in the distribution of scores across shows the same thing for the depth of credit economies. Figure 6.2 highlights the score on the information index. strength of legal rights index for Kazakhstan in 2012 Figure 6.2 How strong are legal rights for borrowers Figure 6.3 How much credit information is shared— and lenders? and how widely? Number of economies with each score on strength of legal Number of economies with each score on depth of credit rights index (0–10), 2012 information index (0–6), 2012 Note: Higher scores indicate that collateral and bankruptcy Note: Higher scores indicate the availability of more credit laws are better designed to facilitate access to credit. information, from either a public credit registry or a private Source: Doing Business database. credit bureau, to facilitate lending decisions. Regional averages for the depth of credit information index exclude economies with no public registry or private bureau. Source: Doing Business database. Doing Business 2013 Kazakhstan 59 GETTING CREDIT When economies strengthen the legal rights of lenders credit information, they can increase entrepreneurs‘ and borrowers under collateral and bankruptcy laws, access to credit. What credit reforms has Doing and increase the scope, coverage and accessibility of Business recorded in Kazakhstan (table 6.2)? Table 6.2 How has Kazakhstan made getting credit easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. Kazakhstan‘s private credit bureau is adding 2 new suppliers of information a month, including retailers such as furniture companies and utilities like the gas company. Coupled to a DB2009 credit boom, coverage shot up by 80%. Now even consumers who do not have a bank account or a credit card can build a credit history, improving their chances to obtain credit in the future. DB2010 No reform as measured by Doing Business. DB2011 No reform as measured by Doing Business. DB2012 No reform as measured by Doing Business. Kazakhstan strengthened its legal framework for secured DB2013 transactions by introducing new grounds for relief from an automatic stay during rehabilitation proceedings. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 60 GETTING CREDIT What are the details? The getting credit indicators reported here for The data on the legal rights of borrowers and lenders Kazakhstan are based on detailed information are gathered through a survey of financial lawyers and collected in that economy. The data on credit verified through analysis of laws and regulations as information sharing are collected through a survey of a well as public sources of information on collateral and public credit registry or private credit bureau (if one bankruptcy laws. For the strength of legal rights index, exists). To construct the depth of credit information a score of 1 is assigned for each of 8 aspects related to index, a score of 1 is assigned for each of 6 features of legal rights in collateral law and 2 aspects in the public credit registry or private credit bureau (see bankruptcy law. summary of scoring below). Summary of scoring for the getting credit indicators in Kazakhstan Eastern Europe & OECD high income Indicator Kazakhstan Central Asia average average Strength of legal rights index (0-10) 4 7 7 Depth of credit information index (0-6) 5 5 5 Public registry coverage (% of adults) 0.0 31.9 31.5 Private bureau coverage (% of adults) 39.3 44.8 74.6 Note: In cases where an economy‘s regional classification is ―OECD high income,‖ regional averages above are only displayed once. Regional averages for the depth of credit information index exclude economies with no public registry or private bureau. Regional averages for the public registry coverage exclude economies with no public registry. Regional averages for the private bureau coverage exclude economies with no private bureau. Strength of legal rights index (0–10) Index score: 4 Can any business use movable assets as collateral while keeping possession of the assets; Yes and any financial institution accept such assets as collateral ? Does the law allow businesses to grant a non possessory security right in a single category Yes of movable assets, without requiring a specific description of collateral? Does the law allow businesses to grant a non possessory security right in substantially all of No its assets, without requiring a specific description of collateral? May a security right extend to future or after-acquired assets, and may it extend No automatically to the products, proceeds or replacements of the original assets ? Is a general description of debts and obligations permitted in collateral agreements; can all types of debts and obligations be secured between parties; and can the collateral agreement No include a maximum amount for which the assets are encumbered? Is a collateral registry in operation, that is unified geographically and by asset type, with an No electronic database indexed by debtor's names? Doing Business 2013 Kazakhstan 61 Strength of legal rights index (0–10) Index score: 4 Are secured creditors paid first (i.e. before general tax claims and employee claims) when a No debtor defaults outside an insolvency procedure? Are secured creditors paid first (i.e. before general tax claims and employee claims) when a No business is liquidated? Are secured creditors either not subject to an automatic stay or moratorium on enforcement procedures when a debtor enters a court-supervised reorganization procedure, or the law Yes provides secured creditors with grounds for relief from an automatic stay or Does the law allow parties to agree in a collateral agreement that the lender may enforce its Yes security right out of court, at the time a security interest is created? Private credit Public credit Depth of credit information index (0–6) Index score: 5 bureau registry Are data on both firms and individuals distributed? Yes No 1 Are both positive and negative data distributed? Yes No 1 Does the registry distribute credit information from retailers, trade creditors or utility companies as well No No 0 as financial institutions? Are more than 2 years of historical credit information Yes No 1 distributed? Is data on all loans below 1% of income per capita Yes No 1 distributed? Is it guaranteed by law that borrowers can inspect Yes No 1 their data in the largest credit registry? Note: An economy receives a score of 1 if there is a "yes" to either private bureau or public registry. Coverage Private credit bureau Public credit registry Number of firms 86,922 0 Number of individuals 4,368,387 0 Source: Doing Business database. Doing Business 2013 Kazakhstan 62 PROTECTING INVESTORS Investor protections matter for the ability of WHAT THE PROTECTING INVESTORS companies to raise the capital they need to grow, INDICATORS MEASURE innovate, diversify and compete. If the laws do not provide such protections, investors may be reluctant to invest unless they become the controlling Extent of disclosure index (0–10) shareholders. Strong regulations clearly define Who can approve related-party transactions related-party transactions, promote clear and efficient Disclosure requirements in case of related- disclosure requirements, require shareholder party transactions participation in major decisions of the company and set clear standards of accountability for company Extent of director liability index (0–10) insiders. Ability of shareholders to hold interested What do the indicators cover? parties and members of the approving body liable in case of related-party transactions Doing Business measures the strength of minority Available legal remedies (damages, repayment shareholder protections against directors‘ use of of profits, fines, imprisonment and rescission corporate assets for personal gain—or self-dealing. of the transaction) The indicators distinguish 3 dimensions of investor protections: transparency of related-party Ability of shareholders to sue directly or transactions (extent of disclosure index), liability for derivatively self-dealing (extent of director liability index) and Ease of shareholder suits index (0–10) shareholders‘ ability to sue officers and directors for Access to internal corporate documents misconduct (ease of shareholder suits index). The (directly or through a government inspector) ranking on the strength of investor protection index is the simple average of the percentile rankings on Documents and information available during these 3 indices. To make the data comparable across trial economies, a case study uses several assumptions Strength of investor protection index (0–10) about the business and the transaction. Simple average of the extent of disclosure, The business (Buyer): extent of director liability and ease of shareholder suits indices Is a publicly traded corporation listed on the economy‘s most important stock exchange (or at least a large private company with multiple the company purchase used trucks from another shareholders). company he owns. Has a board of directors and a chief executive The price is higher than the going price for used officer (CEO) who may legally act on behalf of trucks, but the transaction goes forward. Buyer where permitted, even if this is not specifically required by law. All required approvals are obtained, and all required disclosures made, though the transaction The transaction involves the following details: is prejudicial to Buyer. Mr. James, a director and the majority Shareholders sue the interested parties and the shareholder of the company, proposes that members of the board of directors. Doing Business 2013 Kazakhstan 63 PROTECTING INVESTORS Where does the economy stand today? How strong are investor protections in Kazakhstan? index (figure 7.1). While the indicator does not The economy has a score of 8.0 on the strength of measure all aspects related to the protection of investor protection index, with a higher score minority investors, a higher ranking does indicate that indicating stronger protections (see the summary of an economy‘s regulations offer stronger investor scoring at the end of this chapter for details). protections against self-dealing in the areas measured. Globally, Kazakhstan stands at 10 in the ranking of 185 economies on the strength of investor protection Figure 7.1 How Kazakhstan and comparator economies rank on the strength of investor protection index Source: Doing Business database. Doing Business 2013 Kazakhstan 64 PROTECTING INVESTORS What are the changes over time? While the most recent Doing Business data reflect how the global ranking on the strength of investor well regulations in Kazakhstan protect minority protection index over time shows whether the investors today, data over time show whether the economy is slipping behind other economies in protections have been strengthened (table 7.1). And investor protections—or surpassing them. Table 7.1 The strength of investor protections in Kazakhstan over time By Doing Business report year Indicator DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. 10 10 Extent of disclosure 7 7 7 7 7 8 9 9 index (0-10) Extent of director liability index (0- 1 1 1 1 1 1 6 6 10) Ease of shareholder 9 9 9 9 9 9 9 9 suits index (0-10) Strength of investor protection 5.7 5.7 5.7 5.7 5.7 6.0 8.0 8.0 index (0-10) Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. Source: Doing Business database. Doing Business 2013 Kazakhstan 65 PROTECTING INVESTORS One way to put an economy‘s scores on the protecting shows the number of economies with this score in investors indicators into context is to see where the 2012 as well as the regional average score. Figure 7.3 economy stands in the distribution of scores across shows the same thing for the extent of director liability economies. Figure 7.2 highlights the score on the index, and figure 7.4 for the ease of shareholder suits extent of disclosure index for Kazakhstan in 2012 and index. Figure 7.2 How strong are disclosure requirements? Figure 7.3 How strong is the liability regime for directors? Number of economies with each score on extent of Number of economies with each score on extent of director liability index (0–10), 2012 disclosure index (0–10), 2012 Note: Higher scores indicate greater liability of directors. Note: Higher scores indicate greater disclosure. No economy receives a score of 10 on the extent of Source: Doing Business database. director liability index. Source: Doing Business database. Doing Business 2013 Kazakhstan 66 PROTECTING INVESTORS Figure 7.4 How easy is access to internal corporate documents? Number of economies with each score on ease of shareholder suits index (0–10), 2012 Note: Higher scores indicate greater powers of shareholders to challenge the transaction. Source: Doing Business database. Doing Business 2013 Kazakhstan 67 PROTECTING INVESTORS The scores recorded over time for Kazakhstan on the changes over time in the regional average score on strength of investor protection index may also be this index. revealing (figure 7.5). Equally interesting may be the Figure 7.5 Have investor protections become stronger over time? Strength of investor protection index (0–10) Note: The higher the score, the stronger the investor protections. Source: Doing Business database. Doing Business 2013 Kazakhstan 68 PROTECTING INVESTORS Economies with the strongest protections of minority time. So reforms to strengthen investor protections investors from self-dealing require more disclosure may move ahead on different fronts—such as through and define clear duties for directors. They also have new or amended company laws or civil procedure well-functioning courts and up-to-date procedural rules. What investor protection reforms has Doing rules that give minority investors the means to prove Business recorded in Kazakhstan (table 7.2)? their case and obtain a judgment within a reasonable Table 7.2 How has Kazakhstan strengthened investor protections—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. DB2009 No reform as measured by Doing Business. DB2010 No reform as measured by Doing Business. Kazakhstan strengthened investor protections by requiring DB2011 greater corporate disclosure in company annual reports. Kazakhstan strengthened investor protections by regulating the approval of transactions between interested parties and making DB2012 it easier to sue directors in cases of prejudicial transactions between interested parties. DB2013 No reform as measured by Doing Business. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 69 PROTECTING INVESTORS What are the details? The protecting investors indicators reported here for ease of shareholder suits indices, a score is assigned Kazakhstan are based on detailed information for each of a range of conditions relating to disclosure, collected through a survey of corporate and securities director liability and shareholder suits in a standard lawyers as well as on securities regulations, company case study transaction (see the notes at the end of this laws and court rules of evidence. To construct the chapter). The summary below shows the details extent of disclosure, extent of director liability and underlying the scores for Kazakhstan. Summary of scoring for the protecting investors indicators in Kazakhstan Eastern Europe & OECD high income Indicator Kazakhstan Central Asia average average Extent of disclosure index (0-10) 9 7 6 Extent of director liability index (0-10) 6 5 5 Ease of shareholder suits index (0-10) 9 6 7 Strength of investor protection index (0-10) 8.0 5.9 6.1 Note: In cases where an economy‘s regional classification is ―OECD high income,‖ regional averages above are only displayed once. Score Score description Extent of disclosure index (0-10) 9 What corporate body provides legally sufficient Shareholders meeting and Mr. James 3 approval for the transaction? is not allowed to vote Whether disclosure of the conflict of interest by Mr. 2 Full disclosure of all material facts James to the board of directors is required? Whether immediate disclosure of the transaction to Disclosure on the transaction and Mr. 2 the public and/or shareholders is required? James' conflict of interest Whether disclosure of the transaction in published 1 Disclosure on the transaction only periodic filings (annual reports) is required? Whether an external body must review the terms of 1 Yes the transaction before it takes place? Extent of director liability index (0-10) 6 Whether shareholders can sue directly or derivatively for the damage that the Buyer-Seller transaction 1 Yes causes to the company? Doing Business 2013 Kazakhstan 70 Score Score description Whether shareholders can hold Mr. James liable for Liable for unfair/oppressive the damage that the Buyer-Seller transaction causes 2 transaction or prejudicial to minority to the company? shareholders Whether shareholders can hold members of the approving body liable for the damage that the Buyer- 1 Liable for negligence Seller transaction causes to the company? Whether a court can void the transaction upon a Not possible or only in case of Seller's 0 successful claim by a shareholder plaintiff? fraud or bad faith Whether Mr. James pays damages for the harm caused to the company upon a successful claim by 1 Yes the shareholder plaintiff? Whether Mr. James repays profits made from the transaction upon a successful claim by the 1 Yes shareholder plaintiff? Whether fines and imprisonment can be applied 0 No against Mr. James? Ease of shareholder suits index (0-10) 9 Whether shareholders owning 10% or less of Buyer's shares can inspect transaction documents before 1 Yes filing suit? Whether shareholders owning 10% or less of Buyer's shares can request an inspector to investigate the 1 Yes transaction? Whether the plaintiff can obtain any documents from Any information that may lead to the 4 the defendant and witnesses during trial? discovery of relevant information Whether the plaintiff can request categories of documents from the defendant without identifying 0 No specific ones? Whether the plaintiff can directly question the 2 Yes, without approval from the judge defendant and witnesses during trial? Whether the level of proof required for civil suits is 1 Yes lower than that of criminal cases? Strength of investor protection index (0-10) 8.0 Source: Doing Business database. Doing Business 2013 Kazakhstan 71 PAYING TAXES Taxes are essential. They fund the public amenities, WHAT THE PAYING TAXES INDICATORS infrastructure and services that are crucial for a MEASURE properly functioning economy. But the level of tax rates needs to be carefully chosen—and needless Tax payments for a manufacturing company complexity in tax rules avoided. According to in 2011 (number per year adjusted for Doing Business data, in economies where it is more electronic or joint filing and payment) difficult and costly to pay taxes, larger shares of economic activity end up in the informal sector — Total number of taxes and contributions paid, where businesses pay no taxes at all. including consumption taxes (value added tax, sales tax or goods and service tax) What do the indicators cover? Method and frequency of filing and payment Using a case scenario, Doing Business measures Time required to comply with 3 major taxes the taxes and mandatory contributions that a (hours per year) medium-size company must pay in a given year as well as the administrative burden of paying taxes Collecting information and computing the tax and contributions. This case scenario uses a set of payable financial statements and assumptions about Completing tax return forms, filing with transactions made over the year. Information is proper agencies also compiled on the frequency of filing and Arranging payment or withholding payments as well as time taken to comply with tax laws. The ranking on the ease of paying taxes is Preparing separate tax accounting books, if the simple average of the percentile rankings on required its component indicators: number of annual Total tax rate (% of profit before all taxes) payments, time and total tax rate, with a threshold 1 Profit or corporate income tax being applied to the total tax rate. To make the data comparable across economies, several Social contributions and labor taxes paid by assumptions about the business and the taxes and the employer contributions are used. Property and property transfer taxes TaxpayerCo is a medium-size business that Dividend, capital gains and financial started operations on January 1, 2010. transactions taxes The business starts from the same financial Waste collection, vehicle, road and other taxes position in each economy. All the taxes Taxes and mandatory contributions include and mandatory contributions paid during corporate income tax, turnover tax and all the second year of operation are recorded. labor taxes and contributions paid by the Taxes and mandatory contributions are company. measured at all levels of government. A range of standard deductions and exemptions are also recorded. 1 The threshold is defined as the highest total tax rate among the top 15% of economies in the ranking on the total tax rate. It is calculated and adjusted on a yearly basis. The threshold is not based on any economic theory of an ―optimal tax rate‖ that min imizes distortions or maximizes efficiency in the tax system of an economy overall. Instead, it is mainly empirical in nature, set at the lower end of the distribution of tax rates levied on medium-size enterprises in the manufacturing sector as observed through the paying taxes indicators. This reduces the bias in the indicators toward economies that do not need to levy significant taxes on companies like the Doing Business standardized case study company because they raise public revenue in other ways—for example, through taxes on foreign companies, through taxes on sectors other than manufacturing or from natural resources (all of which are outside the scope of the methodology). This year‘s threshold is 25.7%. Doing Business 2013 Kazakhstan 72 PAYING TAXES Where does the economy stand today? What is the administrative burden of complying with Globally, Kazakhstan stands at 17 in the ranking of 185 taxes in Kazakhstan—and how much do firms pay in economies on the ease of paying taxes (figure 8.1). The taxes? On average, firms make 7 tax payments a year, rankings for comparator economies and the regional spend 188 hours a year filing, preparing and paying average ranking provide other useful information for taxes and pay total taxes amounting to 28.6% of profit assessing the tax compliance burden for businesses in (see the summary at the end of this chapter for Kazakhstan. details). Figure 8.1 How Kazakhstan and comparator economies rank on the ease of paying taxes Note: DB2013 rankings reflect changes to the methodology. For all economies with a total tax rate below the threshold of 25.7% applied in DB2013, the total tax rate is set at 25.7% for the purpose of calculating the ranking on the ease of paying taxes. Source: Doing Business database. Doing Business 2013 Kazakhstan 73 PAYING TAXES What are the changes over time? While the most recent Doing Business data reflect how of the process have changed — and which have not easy (or difficult) it is to comply with tax rules in (table 8.1). That can help identify where the potential Kazakhstan today, data over time show which aspects for easing tax compliance is greatest. Table 8.1 The ease of paying taxes in Kazakhstan over time By Doing Business report year Indicator DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. 16 17 Payments (number per 8 8 8 8 8 7 7 7 year) Time (hours per year) 271 271 271 271 271 271 188 188 Total tax rate (% profit) 43.1 43.1 40.3 40.5 34.7 28.6 28.6 28.6 Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. DB2013 rankings reflect changes to the methodology. For all economies with a total tax rate below the threshold of 25.7% applied in DB2013, the total tax rate is set at 25.7% for the purpose of calculating the ranking on the ease of paying taxes. Source: Doing Business database. Doing Business 2013 Kazakhstan 74 PAYING TAXES Equally helpful may be the benchmarks provided by possible in easing the administrative burden of tax the economies that over time have had the best compliance. And changes in regional averages can performance regionally or globally on the number of show where Kazakhstan is keeping up—and where it is payments or the time required to prepare and file falling behind. taxes (figure 8.2). These benchmarks help show what is Figure 8.2 Has paying taxes become easier over time? Payments (number per year) Time (hours per year) Doing Business 2013 Kazakhstan 75 PAYING TAXES Total tax rate (% of profit) Source: Doing Business database. Doing Business 2013 Kazakhstan 76 PAYING TAXES Economies around the world have made paying taxes concrete results. Some economies simplifying tax faster and easier for businesses—such as by payment and reducing rates have seen tax revenue consolidating filings, reducing the frequency of rise. What tax reforms has Doing Business recorded in payments or offering electronic filing and payment. Kazakhstan (table 8.2)? Many have lowered tax rates. Changes have brought Table 8.2 How has Kazakhstan made paying taxes easier—or not? By Doing Business report year DB year Reform Kazakhstan made paying taxes easier by lowering sanctions for DB2008 late payments of taxes. DB2009 No reform as measured by Doing Business. Kazakhstan reduced the tax burden on companies by reducing DB2010 the social tax for 2008 and by reducing the corporate income tax rate from 30% to 10% for 2009. DB2011 No reform as measured by Doing Business. DB2012 No reform as measured by Doing Business. DB2013 No reform as measured by Doing Business. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 77 PAYING TAXES What are the details? The indicators reported here for Kazakhstan are LOCATION OF STANDARDIZED COMPANY based on a standard set of taxes and contributions that would be paid by the case study company used by Doing Business in collecting the data (see City: Almaty the section in this chapter on what the indicators cover). Tax practitioners are asked to review standard financial statements as well as a standard list of transactions that the company completed The taxes and contributions paid are listed in the during the year. Respondents are asked how much summary below, along with the associated number of in taxes and mandatory contributions the business payments, time and tax rate. must pay and what the process is for doing so. Summary of tax rates and administrative burden in Kazakhstan Eastern Europe & OECD high income Indicator Kazakhstan Central Asia average average Payments (number per year) 7 28 12 Time (hours per year) 188 260 176 Profit tax (%) 15.9 9.1 15.2 Labor tax and contributions (%) 11.2 22.1 23.8 Other taxes (%) 1.6 9.3 3.7 Total tax rate (% profit) 28.6 40.5 42.7 Note: In cases where an economy‘s regional classification is ―OECD high income,‖ regional averages above are only displayed once. Total tax Tax or mandatory Payments Notes on Time Statutory Notes on Tax base rate (% of contribution (number) payments (hours) tax rate total tax rate profit) taxable Corporate income tax 1 online filing 75 20% 15.9 profit gross salaries less obligatory Social Tax 1 online filing 70 11% 11.2 pension contributio ns Doing Business 2013 Kazakhstan 78 Total tax Tax or mandatory Payments Notes on Time Statutory Notes on Tax base rate (% of contribution (number) payments (hours) tax rate total tax rate profit) property online filing annual Property tax 0 0 2% 1.4 and paid jointly average net book value fuel and waste Environment pollution fee 1 online filing 0 KZT 998 0.1 consumptio n KZT 28.95 Land tax 1 online filing 0 per square land area 0.1 meter carrying Vehicle tax 1 online filing 0 9 MCI 0.1 capacity KZT 500 per number of Fuel tax 1 0 0 small amount 1 liter tone liters Value added tax (VAT) 1 online filing 43 12% value added 0 not included Totals 7 188 28.6 Source: Doing Business database. Doing Business 2013 Kazakhstan 79 TRADING ACROSS BORDERS In today‘s globalized world, making trade between WHAT THE TRADING ACROSS BORDERS economies easier is increasingly important for INDICATORS MEASURE business. Excessive document requirements, burdensome customs procedures, inefficient port operations and inadequate infrastructure all lead to Documents required to export and import extra costs and delays for exporters and importers, (number) stifling trade potential. Research shows that Bank documents exporters in developing countries gain more from Customs clearance documents a 10% drop in their trading costs than from a similar reduction in the tariffs applied to their Port and terminal handling documents products in global markets. Transport documents What do the indicators cover? Time required to export and import (days) Doing Business measures the time and cost Obtaining, filling out and submitting all the (excluding tariffs and the time and cost for sea documents transport) associated with exporting and importing Inland transport and handling a standard shipment of goods by sea transport, and the number of documents necessary to Customs clearance and inspections complete the transaction. The indicators cover Port and terminal handling procedural requirements such as documentation Does not include sea transport time requirements and procedures at customs and other regulatory agencies as well as at the port. They also Cost required to export and import (US$ per cover trade logistics, including the time and cost of container) inland transport to the largest business city. The All documentation ranking on the ease of trading across borders is the simple average of the percentile rankings on its Inland transport and handling component indicators: documents, time and cost Customs clearance and inspections to export and import. Port and terminal handling To make the data comparable across economies, Official costs only, no bribes Doing Business uses several assumptions about the business and the traded goods. The business: Is of medium size and employs 60 people. Do not require refrigeration or any other special environment. Is located in the periurban area of the economy‘s largest business city. Do not require any special phytosanitary or environmental safety standards other than Is a private, limited liability company, accepted international standards. domestically owned, formally registered and operating under commercial laws and Are one of the economy‘s leading export or regulations of the economy. import products. The traded goods: Are transported in a dry-cargo, 20-foot full container load. Are not hazardous nor do they include military items. Doing Business 2013 Kazakhstan 80 TRADING ACROSS BORDERS Where does the economy stand today? What does it take to export or import in Kazakhstan? Globally, Kazakhstan stands at 182 in the ranking of According to data collected by Doing Business, 185 economies on the ease of trading across borders exporting a standard container of goods requires 9 (figure 9.1). The rankings for comparator economies documents, takes 81 days and costs $4685. Importing and the regional average ranking provide other useful the same container of goods requires 12 documents, information for assessing how easy it is for a business takes 69 days and costs $4665 (see the summary of in Kazakhstan to export and import goods. procedures and documents at the end of this chapter for details). Figure 9.1 How Kazakhstan and comparator economies rank on the ease of trading across borders Source: Doing Business database. Doing Business 2013 Kazakhstan 81 TRADING ACROSS BORDERS What are the changes over time? While the most recent Doing Business data reflect how process have changed—and which have not (table 9.1). easy (or difficult) it is to export or import in Kazakhstan That can help identify where the potential for today, data over time show which aspects of the improvement is greatest. Table 9.1 The ease of trading across borders in Kazakhstan over time By Doing Business report year Indicator DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. 178 182 Documents to export 10 10 10 10 10 9 9 9 (number) Time to export (days) 89 89 89 89 84 76 76 81 Cost to export (US$ per 2,730 2,730 2,730 3,005 3,005 3,005 3,130 4,685 container) Documents to import 13 13 13 13 13 12 12 12 (number) Time to import (days) 76 76 76 76 71 62 62 69 Cost to import (US$ per 2,780 2,780 2,780 3,055 3,055 3,055 3,290 4,665 container) Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects o f such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. Source: Doing Business database. Doing Business 2013 Kazakhstan 82 TRADING ACROSS BORDERS Equally helpful may be the benchmarks provided by These benchmarks help show what is possible in the economies that over time have had the best making it easier to trade across borders. And changes performance regionally or globally on the documents, in regional averages can show where Kazakhstan is time or cost required to export or import (figure 9.2). keeping up—and where it is falling behind. Figure 9.2 Has trading across borders become easier over time? Documents to export (number) Time to export (days) Doing Business 2013 Kazakhstan 83 TRADING ACROSS BORDERS Cost to export (US$ per container) Documents to import (number) Doing Business 2013 Kazakhstan 84 TRADING ACROSS BORDERS Time to import (days) Cost to import (US$ per container) Source: Doing Business database. Doing Business 2013 Kazakhstan 85 TRADING ACROSS BORDERS In economies around the world, trading across borders systems. These changes help improve the trading as measured by Doing Business has become faster and environment and boost firms‘ international easier over the years. Governments have introduced competitiveness. What trade reforms has Doing tools to facilitate trade—including single windows, Business recorded in Kazakhstan (table 9.2)? risk-based inspections and electronic data interchange Table 9.2 How has Kazakhstan made trading across borders easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. DB2009 No reform as measured by Doing Business. DB2010 No reform as measured by Doing Business. Kazakhstan speeded up trade through efforts to modernize DB2011 customs, including implementation of a risk management system and improvements in customs automation. DB2012 No reform as measured by Doing Business. DB2013 No reform as measured by Doing Business. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 86 TRADING ACROSS BORDERS What are the details? The indicators reported here for Kazakhstan are LOCATION OF STANDARDIZED COMPANY based on a set of specific procedural requirements for trading a standard shipment of goods by ocean transport (see the section in this chapter on what City: Almaty the indicators cover). Information on the procedures as well as the required documents and the time and cost to complete each procedure is The procedural requirements, and the associated time collected from local freight forwarders, shipping and cost, for exporting and importing a standard lines, customs brokers, port officials and banks. shipment of goods are listed in the summary below, along with the required documents. Summary of procedures and documents for trading across borders in Kazakhstan Eastern Europe & OECD high income Indicator Kazakhstan Central Asia average average Documents to export (number) 9 7 4 Time to export (days) 81 26 10 Cost to export (US$ per container) 4,685 2,134 1,028 Documents to import (number) 12 8 5 Time to import (days) 69 29 10 Cost to import (US$ per container) 4,665 2,349 1,080 Note: In cases where an economy‘s regional classification is ―OECD high income,‖ regional averages above are only displayed once. Procedures to export Time (days) Cost (US$) Documents preparation 21 330 Customs clearance and technical control 9 425 Ports and terminal handling 5 330 Inland transportation and handling 46 3,600 Totals 81 4,685 Procedures to import Time (days) Cost (US$) Documents preparation 21 310 Doing Business 2013 Kazakhstan 87 Procedures to import Time (days) Cost (US$) Customs clearance and technical control 9 425 Ports and terminal handling 4 330 Inland transportation and handling 35 3,600 Totals 69 4,665 Documents to export Documents to import Bill of lading Bill of lading Certificate of conformity Cargo release order Certificate of Origin Certificate of conformity Commercial invoice Certificate of origin Customs export declaration Commercial invoice Packing list Customs import declaration Railway bill (Transport document) Inspection report Terminal handling receipts Packing list Transit application/document Railway bill (Transport document) Source: Doing Business database. Technical standard certificate Terminal handling receipts Transit document Doing Business 2013 Kazakhstan 88 ENFORCING CONTRACTS Well-functioning courts help businesses expand WHAT THE ENFORCING CONTRACTS their network and markets. Without effective INDICATORS MEASURE contract enforcement, people might well do business only with family, friends and others with whom they have established relationships. Where Procedures to enforce a contract through contract enforcement is efficient, firms are more the courts (number) likely to engage with new borrowers or customers, Any interaction between the parties in a and they have greater access to credit. commercial dispute, or between them and the judge or court officer What do the indicators cover? Steps to file and serve the case Doing Business measures the efficiency of the judicial system in resolving a commercial dispute Steps for trial and judgment before local courts. Following the step-by-step Steps to enforce the judgment evolution of a standardized case study, it collects Time required to complete procedures data relating to the time, cost and procedural (calendar days) complexity of resolving a commercial lawsuit. The ranking on the ease of enforcing contracts is the Time to file and serve the case simple average of the percentile rankings on its Time for trial and obtaining judgment component indicators: procedures, time and cost. Time to enforce the judgment The dispute in the case study involves the breach of a sales contract between 2 domestic businesses. Cost required to complete procedures (% of The case study assumes that the court hears an claim) expert on the quality of the goods in dispute. This No bribes distinguishes the case from simple debt Average attorney fees enforcement. To make the data comparable across economies, Doing Business uses several Court costs assumptions about the case: Enforcement costs The seller and buyer are located in the economy‘s largest business city. The buyer orders custom-made goods, The dispute on the quality of the goods then fails to pay. requires an expert opinion. The seller sues the buyer before a The judge decides in favor of the seller; there competent court. is no appeal. The value of the claim is 200% of income The seller enforces the judgment through a per capita. public sale of the buyer‘s movable assets. The seller requests a pretrial attachment to secure the claim. Doing Business 2013 Kazakhstan 89 ENFORCING CONTRACTS Where does the economy stand today? How efficient is the process of resolving a commercial Globally, Kazakhstan stands at 28 in the ranking of 185 dispute through the courts in Kazakhstan? According economies on the ease of enforcing contracts (figure to data collected by Doing Business, enforcing a 10.1). The rankings for comparator economies and the contract takes 370 days, costs 22.0% of the value of regional average ranking provide other useful the claim and requires 37 procedures (see the benchmarks for assessing the efficiency of contract summary at the end of this chapter for details). enforcement in Kazakhstan. Figure 10.1 How Kazakhstan and comparator economies rank on the ease of enforcing contracts Source: Doing Business database. Doing Business 2013 Kazakhstan 90 ENFORCING CONTRACTS What are the changes over time? While the most recent Doing Business data reflect how over time help identify which areas have changed and easy (or difficult) it is to enforce a contract in where the potential for improvement is greatest (table Kazakhstan today, data on the underlying indicators 10.1). Table 10.1 The ease of enforcing contracts in Kazakhstan over time By Doing Business report year Indicator DB2004 DB2005 DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. .. .. 28 28 Time (days) 410 410 390 390 390 390 390 390 370 370 Cost (% of claim) 22.0 22.0 22.0 22.0 22.0 22.0 22.0 22.0 22.0 22.0 Procedures (number) 41 41 37 37 37 37 37 37 37 37 Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data corrections and the addition of 2 economies (Barbados and Malta) to the sample this year. Source: Doing Business database. Doing Business 2013 Kazakhstan 91 ENFORCING CONTRACTS Equally helpful may be the benchmarks provided by help show what is possible in improving the efficiency the economies that over time have had the best of contract enforcement. And changes in regional performance regionally or globally on the number of averages can show where Kazakhstan is keeping up— steps, time or cost required to enforce a contract and where it is falling behind. through the courts (figure 10.2). These benchmarks Figure 10.2 Has enforcing contracts become easier over time? Time (days) Cost (% of claim) Doing Business 2013 Kazakhstan 92 ENFORCING CONTRACTS Procedures (number) Source: Doing Business database. Doing Business 2013 Kazakhstan 93 ENFORCING CONTRACTS Economies in all regions have improved contract periodic reviews to clear inactive cases from the docket enforcement in recent years. A judiciary can be and by making procedures faster. What reforms improved in different ways. Higher-income economies making it easier (or more difficult) to enforce contracts tend to look for ways to enhance efficiency by has Doing Business recorded in Kazakhstan (table introducing new technology. Lower-income economies 10.2)? often work on reducing backlogs by introducing Table 10.2 How has Kazakhstan made enforcing contracts easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. DB2009 No reform as measured by Doing Business. DB2010 No reform as measured by Doing Business. DB2011 No reform as measured by Doing Business. DB2012 No reform as measured by Doing Business. DB2013 No reform as measured by Doing Business. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 94 ENFORCING CONTRACTS What are the details? The indicators reported here for Kazakhstan are COMPETENT COURT based on a set of specific procedural steps required to resolve a standardized commercial dispute through the courts (see the section in this City: Almaty chapter on what the indicators cover). These procedures, and the time and cost of completing The procedures for resolving a commercial lawsuit, and them, are identified through study of the codes of the associated time and cost, are listed in the summary civil procedure and other court regulations, as well below. as through surveys completed by local litigation lawyers (and, in a quarter of the economies covered by Doing Business, by judges as well). Summary of procedures for enforcing a contract in Kazakhstan—and the time and cost Eastern Europe & OECD high income Indicator Kazakhstan Central Asia average average Time (days) 370 414 510 Filing and service 15 Trial and judgment 135 Enforcement of judgment 220 Cost (% of claim) 22.0 25.8 20.1 Attorney cost (% of claim) 8.5 Court cost (% of claim) 3.5 Enforcement Cost (% of claim) 10.0 Procedures (number) 37 37 31 Note: In cases where an economy‘s regional classification is ―OECD high income,‖ regional averages above are only displayed once. Doing Business 2013 Kazakhstan 95 ENFORCING CONTRACTS No. Procedure Filing and service: 1 Plaintiff requests payment: Plaintiff or his lawyer asks Defendant orally or in writing to comply with the contract. 2 Plaintiff’s hiring of lawyer: Plaintiff hires a lawyer to represent him before the court. Plaintiff’s filing of summons and complaint: Plaintiff files his summons and complaint with the court, orally or in * writing. * Plaintiff’s payment of court fees: Plaintiff pays court duties, stamp duties, or any other type of court fee. Registration of court case: The court administration registers the lawsuit or court case. This includes assigning a 3 reference number to the lawsuit or court case. Assignment of court case to a judge: The court case is assigned to a specific judge through a random procedure, * automated system, ruling of an administrative judge, court officer, etc. Court scrutiny of summons and complaint: A judge examines Plaintiff's summons and complaint for formal 4 requirements. Judge admits summons and complaint: After verifying the formal requirements, the judge decides to admit * Plaintiff‘s summons and complaint. 5 Court order for service: Upon Plaintiff‘s request, judge orders process be served on Defendant. Delivery of summons and complaint to person authorized to perform service of process on Defendant: The 6 judge or a court officer delivers the summons to a summoning office, officer, or authorized person (including Plaintiff), for service of process on Defendant. Mailing of summons and complaint: Court or process server, including (private) bailiff, mails summons and * complaint to Defendant. First attempt at physical delivery: A first attempt to physically deliver summons and complaint to Defendant is 7 successful in the majority of cases. Second attempt at physical delivery: If a first attempt was not successful, a second attempt to physically deliver 8 the summons and complaint to Defendant is required by law or standard practice. * Proof of service: Plaintiff submits proof of service to court. Application for pre-judgment attachment: Plaintiff submits an application in writing for the attachment of * Defendant's property prior to judgment. (see assumption 5) Decision on pre-judgment attachment: The judge decides whether to grant Plaintiff‘s request for pre-judgment * attachment of Defendant‘s property and notifies Plaintiff and Defendant of the decision. This step may include requesting that Plaintiff submit guarantees or bonds to secure Defendant Pre-judgment attachment.: Defendant's property is attached prior to judgment. Attachment is either physical or 9 achieved by registering, marking, debiting or separating assets. (see assumption 5) Doing Business 2013 Kazakhstan 96 No. Procedure Custody of assets attached prior to judgment: Defendant's attached assets are put under enforcement officer's or 10 (private) bailiff's care. (see assumption 5) Report on pre-judgment attachment: Court enforcement officer or (private) bailiff issues and delivers a report on 11 the attachment of Defendant‘s property to the judge. (see assumption 5) Trial and judgment: Defendant’s filing of preliminary exemptions: Defendant presents preliminary exemptions to the court. * Preliminary exemptions differ from answers on the merits of the claim. Examples of preliminary exemptions are statute of limitations, jurisdictions, etc. Defendant’s filing of defense or answer to Plaintiff’s claim: Defendant files a written pleading which includes his 12 defense or answer on the merits of the case. Defendant's written answer may or may not include witness statements, expert statements, the documents Defendant relies on as evidence and the legal authori Deadline for Plaintiff to answer Defendant's defense or answer: Judge sets the deadline by which Plaintiff will be 13 allowed to answer Defendant's defense or answer. Plaintiff’s written response to Defendant's defense or answer: Plaintiff responds to Defendant‘s defense or 14 answer with a written pleading. Plaintiff's answer may or may not include a witness statements or expert (witness) statements. Filing of pleadings: Plaintiff and Defendant file written pleadings and submissions with the court and transmit 15 copies of the written pleadings or submissions to one another. The pleadings may or may not include witness statements or expert (witness) statements. Adjournments: Court procedure is delayed because one or both parties request and obtain an adjournment to 16 submit written pleadings. 17 Framing of issues: Plaintiff and Defendant assist the court in framing issues on which evidence is to be presented. Court appointment of independent expert: Judge appoints, either at the parties' request or at his own initiative, * an independent expert to decide whether the quality of the goods Plaintiff delivered to Defendant is adequate. (see assumption 6-b of this case) Notification of court-appointment of independent expert: The court notifies both parties that the court is 18 appointing an independent expert. (see assumption 6-b of this case) Delivery of expert report by court-appointed expert: The independent expert appointed by the court delivers his * or her expert report to the court. (see assumption 6-b of this case) Pre-trial conference on procedure: The judge meets with the parties to discuss procedural issues (for example 19 which applications and motions parties intend to file, which documents parties intend to rely on, what will be presented as evidence the oral hearing or trial, etc.) Setting of date for mediation hearing: The judge sets a date for a mediation hearing, sometimes also called a * 'pre-trial conference,' and notifies the parties of the hearing date. Mediation hearing: The judge during this informal meeting with the parties encourages them to settle the case. The 20 judge acts as mediator. If the case cannot be settled, the judge may draft a pre-trial conference report, after which the case may be allocated to another judg * Setting of date(s) for oral hearing or trial: The judge sets the date(s) for the oral hearing or trial. Doing Business 2013 Kazakhstan 97 No. Procedure * List of (expert) witnesses: The parties file a list of (expert) witnesses with the court. (see assumption 6-a) Summoning of (expert) witnesses: The court summons (expert) witnesses to appear in court for the oral hearing 21 or trial. (see assumption 6-a) Oral hearing (prevalent in civil law): The parties argue the merits of the case at an oral hearing before the judge. 22 Witnesses and a court-appointed independent expert may be heard and questioned at the oral hearing. Adjournments: Court proceedings are delayed because one or both parties request and obtain an adjournment 23 during the oral hearing or trial, resulting in an additional or later trial or hearing date. Final arguments: The parties present their final factual and legal arguments to the court either by oral presentation * or by a written submission. 24 Judgment date: The judge sets a date for delivery of the judgment. 25 Notification of judgment in court: The parties are notified of the judgment at a court hearing. 26 Writing of judgment: The judge produces a written copy of the judgment. 27 Registration of judgment: The court office registers the judgment after receiving a written copy of the judgment. 28 Plaintiff's receipt of a copy of written judgment: Plaintiff receives a copy of the written judgment. Notification of Defendant of judgment: Plaintiff or court formally notifies the Defendant of the judgment. The 29 appeal period starts to run the day the Defendant is formally notified of the judgment. Appeal period: By law, Defendant has the opportunity to appeal the judgment during a period specified in the law. 30 Defendant decides not to appeal. Judgment becomes final the day the appeal period ends. Reimbursement by Defendant of Plaintiff's court fees: The judgment obliges Defendant to reimburse Plaintiff for 31 the court fees Plaintiff has advanced, because Defendant has lost the case. Enforcement of judgment: Plaintiff’s request for enforcement order: Plaintiff applies to the court to obtain the enforcement order ('seal' on * judgment). Attachment of enforcement order to judgment: The judge attaches the enforcement order (‗seal‘) to the 32 judgment. Delivery of enforcement order: The court's enforcement order is delivered to a court enforcement officer or a * (private) bailiff. Request to Defendant to comply voluntarily with judgment: Plaintiff, a court enforcement officer or a (private) 33 bailiff requests Defendant to voluntarily comply with the judgment, giving Defendant a last chance to comply voluntarily with the judgment. Identification of Defendant's assets for attachment by court official or Defendant: Judge, a court enforcement 34 officer, a (private) bailiff or the Defendant himself identifies Defendant's movable assets for attachment. 35 Attachment: Defendant‘s movable goods are attached (physically or by registering, marking or separating assets). Valuation or appraisal of attached movable goods: The court or court appointed valuation expert evaluates the 36 attached goods. Doing Business 2013 Kazakhstan 98 No. Procedure 37 Sale through public auction: The Defendant‘s movable property is sold at public auction. Distribution of proceeds: The proceeds of the public auction are distributed to various creditors (including 38 Plaintiff), according to the rules of priority. * Takes place simultaneously with another procedure. Source: Doing Business database. Doing Business 2013 Kazakhstan 99 RESOLVING INSOLVENCY A robust bankruptcy system functions as a filter, WHAT THE RESOLVING INSOLVENCY ensuring the survival of economically efficient companies and reallocating the resources of INDICATORS MEASURE inefficient ones. Fast and cheap insolvency proceedings result in the speedy return of Time required to recover debt (years) businesses to normal operation and increase Measured in calendar years returns to creditors. By improving the expectations of creditors and debtors about the outcome of Appeals and requests for extension are insolvency proceedings, well-functioning included insolvency systems can facilitate access to finance, Cost required to recover debt (% of debtor’s save more viable businesses and thereby improve estate) growth and sustainability in the economy overall. Measured as percentage of estate value What do the indicators cover? Court fees Doing Business studies the time, cost and outcome Fees of insolvency administrators of insolvency proceedings involving domestic entities. It does not measure insolvency Lawyers‘ fees proceedings of individuals and financial Assessors‘ and auctioneers‘ fees institutions. The data are derived from survey Other related fees responses by local insolvency practitioners and verified through a study of laws and regulations as Recovery rate for creditors (cents on the well as public information on bankruptcy systems. dollar) The ranking on the ease of resolving insolvency is Measures the cents on the dollar recovered based on the recovery rate, which is recorded as by creditors cents on the dollar recouped by creditors through Present value of debt recovered reorganization, liquidation or debt enforcement Official costs of the insolvency proceedings (foreclosure) proceedings. The recovery rate is a are deducted function of time, cost and other factors, such as lending rate and the likelihood of the company Depreciation of furniture is taken into continuing to operate. account To make the data comparable across economies, Outcome for the business (survival or not) Doing Business uses several assumptions about the affects the maximum value that can be recovered business and the case. It assumes that the company: Is a domestically owned, limited liability company operating a hotel. Has 201 employees, 1 main secured creditor Operates in the economy‘s largest business and 50 unsecured creditors. city. Has a higher value as a going concern—and the efficient outcome is either reorganization or sale as a going concern, not piecemeal liquidation. Doing Business 2013 Kazakhstan 100 RESOLVING INSOLVENCY Where does the economy stand today? Speed, low costs and continuation of viable businesses piecemeal sale. The average recovery rate is 43.1 cents characterize the top-performing economies. How on the dollar. efficient are insolvency proceedings in Kazakhstan? Globally, Kazakhstan stands at 55 in the ranking of 185 According to data collected by Doing Business, economies on the ease of resolving insolvency (figure resolving insolvency takes 1.5 years on average and 11.1). The rankings for comparator economies and the costs 15% of the debtor‘s estate, with the most likely regional average ranking provide other useful outcome being that the company will be sold as benchmarks for assessing the efficiency of insolvency proceedings in Kazakhstan. Figure 11.1 How Kazakhstan and comparator economies rank on the ease of resolving insolvency Source: Doing Business database. Doing Business 2013 Kazakhstan 101 RESOLVING INSOLVENCY What are the changes over time? While the most recent Doing Business data reflect the changed—and where it has not (table 11.1). That can efficiency of insolvency proceedings in Kazakhstan help identify where the potential for improvement is today, data over time show where the efficiency has greatest. Table 11.1 The ease of resolving insolvency in Kazakhstan over time By Doing Business report year Indicator DB2004 DB2005 DB2006 DB2007 DB2008 DB2009 DB2010 DB2011 DB2012 DB2013 Rank .. .. .. .. .. .. .. .. 55 55 Time (years) 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 Cost (% of estate) 15 15 15 15 15 15 15 15 15 15 Recovery rate (cents on the 30.3 30.3 36.4 39.3 39.1 40.6 40.6 43.3 42.7 43.1 dollar) Note: n.a. = not applicable (the economy was not included in Doing Business for that year). DB2012 rankings shown are not last year‘s published rankings but comparable rankings for DB2012 that capture the effects of such factors as data correction s and the addition of 2 economies (Barbados and Malta) to the sample this year. ―No practice‖ indicates that in each of the previous 5 years the economy had no cases involving a judicial reorganization, judicial liquidation or debt enforcement procedure (foreclosure). This means that creditors are unlikely to recover their money through a formal legal process (in or out of court). The recovery rate for ―no practice‖ economies is 0. Source: Doing Business database. Doing Business 2013 Kazakhstan 102 RESOLVING INSOLVENCY Equally helpful may be the benchmarks provided by possible in improving the efficiency of insolvency the economies that over time have had the best proceedings. And changes in regional averages can performance regionally or globally on the time or cost show where Kazakhstan is keeping up—and where it is of insolvency proceedings or on the recovery rate falling behind. (figure 11.2). These benchmarks help show what is Figure 11.2 Has resolving insolvency become easier over time? Time (years) Cost (% of estate) Doing Business 2013 Kazakhstan 103 RESOLVING INSOLVENCY Recovery rate (cents on the dollar) Note: Regional averages on time and cost exclude economies with a “no practice�? mark. Source: Doing Business database. Doing Business 2013 Kazakhstan 104 RESOLVING INSOLVENCY A well-balanced bankruptcy system distinguishes change. Many recent reforms of bankruptcy laws have companies that are financially distressed but been aimed at helping more of the viable businesses economically viable from inefficient companies that survive. What insolvency reforms has Doing Business should be liquidated. But in some insolvency systems recorded in Kazakhstan (table 11.2)? even viable businesses are liquidated. This is starting to Table 11.2 How has Kazakhstan made resolving insolvency easier—or not? By Doing Business report year DB year Reform DB2008 No reform as measured by Doing Business. DB2009 No reform as measured by Doing Business. DB2010 No reform as measured by Doing Business. DB2011 No reform as measured by Doing Business. DB2012 No reform as measured by Doing Business. Kazakhstan strengthened its insolvency process by introducing an accelerated rehabilitation proceeding, extending the period for rehabilitation, expanding the powers of and improving qualification requirements for insolvency administrators, DB2013 changing requirements for bankruptcy filings, extending the rights of creditors, changing regulations related to the continuation of operations, introducing a time limit for adopting a rehabilitation plan and adding court supervision requirements. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at http://www.doingbusiness.org. Source: Doing Business database. Doing Business 2013 Kazakhstan 105 EMPLOYING WORKERS Doing Business measures flexibility in the regulation of Particular data for Kazakhstan are presented here employment, specifically as it affects the hiring and without scoring. redundancy of workers and the rigidity of working hours. From 2007 to 2011 improvements were made to To make the data on employing workers comparable align the methodology for the employing workers across economies, several assumptions about the indicators with the letter and spirit of the International worker and the business are used. Labour Organization (ILO) conventions. Only 4 of the 188 ILO conventions cover areas measured by Doing The worker: Business: employee termination, weekend work, holiday with pay and night work. The Doing Business Earns a salary plus benefits equal to the methodology is fully consistent with these 4 economy‘s average wage during the entire conventions. The ILO conventions covering areas period of his employment. related to the employing workers indicators do not Has a pay period that is the most common for include the ILO core labor standards—8 conventions workers in the economy. covering the right to collective bargaining, the Is a lawful citizen who belongs to the same elimination of forced labor, the abolition of child labor race and religion as the majority of the and equitable treatment in employment practices. economy‘s population. Resides in the economy‘s largest business city. Between 2009 and 2011 the World Bank Group worked Is not a member of a labor union, unless with a consultative group—including labor lawyers, membership is mandatory. employer and employee representatives, and experts from the ILO, the Organisation for Economic Co- The business: operation and Development, civil society and the private sector—to review the employing workers Is a limited liability company. methodology and explore future areas of research. Operates in the economy‘s largest business city. A full report with the conclusions of the consultative Is 100% domestically owned. group is available at http://www.doingbusiness.org/ Operates in the manufacturing sector. methodology/employing-workers. Has 60 employees. Is subject to collective bargaining agreements Doing Business 2013 does not present rankings of in economies where such agreements cover economies on the employing workers indicators or more than half the manufacturing sector and include the topic in the aggregate ranking on the ease apply even to firms not party to them. of doing business. The report does present the data on Abides by every law and regulation but does the employing workers indicators in an annex. Detailed not grant workers more benefits than data collected on labor regulations are available on the mandated by law, regulation or (if applicable) Doing Business website (http://www.doing business.org). collective bargaining agreement. Doing Business 2013 Kazakhstan 106 EMPLOYING WORKERS What do some of the data show? One of the employing workers indicators is the worker in his or her first job. Doing Business data show difficulty of hiring index. This measure assesses, among the trend in the minimum wage applied by Kazakhstan other things, the minimum wage for a 19-year-old (figure 12.1). Figure 12.1 Has the minimum wage for a 19-year-old worker or an apprentice increased over time? Minimum wage (US$ per month) Note: A horizontal line along the x-axis of the figure indicates that the economy has no minimum wage. Source: Doing Business database. Doing Business 2013 Kazakhstan 107 EMPLOYING WORKERS Employment laws are needed to protect workers from past 4 years did so in ways that increased labor market arbitrary or unfair treatment and to ensure efficient flexibility. What changes did Kazakhstan adopt that contracting between employers and workers. Many affected the Doing Business indicators on employing economies that changed their labor regulations in the workers (table 12.1)? Table 12.1 What changes did Kazakhstan make in employing workers in 2012? Reform No reform as measured by Doing Business. Source: Doing Business database. Doing Business 2013 Kazakhstan 108 EMPLOYING WORKERS What are the details? The data on employing workers reported here for lawyers and public officials. Employment laws and Kazakhstan are based on a detailed survey of regulations as well as secondary sources are reviewed employment regulations that is completed by local to ensure accuracy. Rigidity of employment index The rigidity of employment index measures 3 areas of labor regulation: difficulty of hiring, rigidity of hours and difficulty of redundancy. Difficulty of hiring index The difficulty of hiring index measures whether fixed- worker. (The average value added per worker is the term contracts are prohibited for permanent tasks; the ratio of an economy‘s gross national income per capita maximum cumulative duration of fixed-term contracts; to the working-age population as a percentage of the and the ratio of the minimum wage for a trainee or total population.) first-time employee to the average value added per Difficulty of hiring index Data Fixed-term contracts prohibited for permanent tasks? No Maximum length of a single fixed-term contract (months) No limit - Art. 29, Labor Code, 2007 Maximum length of fixed-term contracts, including renewals (months) No limit Minimum wage for a 19-year old worker or an apprentice (US$/month) 0.1 Ratio of minimum wage to value added per worker 0.00 Source: Doing Business database. Doing Business 2013 Kazakhstan 109 EMPLOYING WORKERS Rigidity of hours index The rigidity of hours index has 5 components: whether respond to a seasonal increase in production; and there are restrictions on night work; whether there are whether the average paid annual leave for a worker restrictions on weekly holiday work; whether the with 1 year of tenure, a worker with 5 years and a workweek can consist of 5.5 days or is more than 6 worker with 10 years is more than 26 working days or days; whether the workweek can extend to 50 hours or fewer than 15 working days. more (including overtime) for 2 months a year to Rigidity of hours index Data 40 hours/week with a maximum of 8 hours/day if a 5-day workweek or a Standard workday in manufacturing (hours) maximum of 7 hours/day if a 6-day workweek - Arts. 77 and 82 Labor Code, 2007 50-hour workweek allowed for 2 months a year in case of a seasonal Yes increase in production? Maximum working days per week 6.0 Premium for night work (% of hourly pay) in case of continuous 50% operations Premium for work on weekly rest day (% of hourly pay) in case of 100% continuous operations Major restrictions on night work in case of continuous operations? No Major restrictions on weekly holiday in case of continuous operations? No Paid annual leave for a worker with 1 year of tenure (in working days) 18.0 Paid annual leave for a worker with 5 years of tenure (in working days) 18.0 Paid annual leave for a worker with 10 years of tenure (in working days) 18.0 Paid annual leave (average for workers with 1, 5 and 10 years of tenure, in 18.0 working days) Source: Doing Business database. Doing Business 2013 Kazakhstan 110 EMPLOYING WORKERS Difficulty of redundancy index The difficulty of redundancy index has 8 components: worker; whether the employer needs approval from a whether redundancy is disallowed as a basis for third party to terminate a group of 9 redundant terminating workers; whether the employer needs to workers; whether the law requires the employer to notify a third party (such as a government agency) to reassign or retrain a worker before making the worker terminate 1 redundant worker; whether the employer redundant; whether priority rules apply for needs to notify a third party to terminate a group of 9 redundancies; and whether priority rules apply for redundant workers; whether the employer needs reemployment. approval from a third party to terminate 1 redundant Difficulty of redundancy index Data Dismissal due to redundancy allowed by law? Yes Third-party notification if 1 worker is dismissed? Yes Third-party approval if 1 worker is dismissed? No Third-party notification if 9 workers are dismissed? Yes Third-party approval if 9 workers are dismissed? No Retraining or reassignment obligation before redundancy? Yes Priority rules for redundancies? No Priority rules for reemployment? No Source: Doing Business database. Doing Business 2013 Kazakhstan 111 EMPLOYING WORKERS Redundancy cost The redundancy cost indicator measures the cost of notice requirements and severance payments advance notice requirements, severance payments and applicable to a worker with 1 year of tenure, a worker penalties due when terminating a redundant worker, with 5 years and a worker with 10 years is used to expressed in weeks of salary. The average value of assign the score. Redundancy cost indicator Data Notice period for redundancy dismissal (for a worker with 1 year of tenure, in salary 4.3 weeks) Notice period for redundancy dismissal (for a worker with 5 years of tenure, in 4.3 salary weeks) Notice period for redundancy dismissal (for a worker with 10 years of tenure, in 4.3 salary weeks) Notice period for redundancy dismissal (average for workers with 1, 5 and 10 years 4.3 of tenure, in salary weeks) Severance pay for redundancy dismissal (for a worker with 1 year of tenure, in 4.3 salary weeks) Severance pay for redundancy dismissal (for a worker with 5 years of tenure, in 4.3 salary weeks) Severance pay for redundancy dismissal (for a worker with 10 years of tenure, in 4.3 salary weeks) Severance pay for redundancy dismissal (average for workers with 1, 5 and 10 years 4.3 of tenure, in salary weeks) Source: Doing Business database. Doing Business 2013 Kazakhstan 112 DATA NOTES The indicators presented and analyzed in Doing Business measure business regulation and the ECONOMY CHARACTERISTICS protection of property rights—and their effect on businesses, especially small and medium-size domestic firms. First, the indicators document the complexity of Gross national income per capita regulation, such as the number of procedures to start a business or to register and transfer commercial Doing Business 2013 reports 2011 income per capita property. Second, they gauge the time and cost of as published in the World Bank‘s World Development achieving a regulatory goal or complying with Indicators 2012. Income is calculated using the Atlas method (current US$). For cost indicators expressed regulation, such as the time and cost to enforce a as a percentage of income per capita, 2011 gross contract, go through bankruptcy or trade across national income (GNI) in U.S. dollars is used as the borders. Third, they measure the extent of legal denominator. GNI data were not available from the protections of property, for example, the protections World Bank for Afghanistan; Australia; The Bahamas; of investors against looting by company directors or Bahrain; Barbados; Brunei Darussalam; Cyprus; the range of assets that can be used as collateral Djibouti; Guyana; the Islamic Republic of Iran; according to secured transactions laws. Fourth, a set of Kuwait; Malta; New Zealand; Oman; Puerto Rico indicators documents the tax burden on businesses. (territory of the United States); Sudan; Suriname; the Finally, a set of data covers different aspects of Syrian Arab Republic; Timor-Leste; West Bank and employment regulation. Gaza; and the Republic of Yemen. In these cases GDP or GNP per capita data and growth rates from The data for all sets of indicators in Doing Business the International Monetary Fund‘s World Economic 2 2013 are for June 2012. Outlook database and the Economist Intelligence Unit were used. Region and income group Methodology Doing Business uses the World Bank regional and The Doing Business data are collected in a income group classifications, available at standardized way. To start, the Doing Business team, http://data.worldbank.org/about/country- with academic advisers, designs a questionnaire. The classifications. The World Bank does not assign questionnaire uses a simple business case to ensure regional classifications to high-income economies. comparability across economies and over time —with For the purpose of the Doing Business report, high- assumptions about the legal form of the business, its income OECD economies are assigned the ―regional‖ size, its location and the nature of its operations. classification OECD high income. Figures and tables Questionnaires are administered through more than presenting regional averages include economies 9,600 local experts, including lawyers, business from all income groups (low, lower middle, upper consultants, accountants, freight forwarders, middle and high income). government officials and other professionals routinely Population administering or advising on legal and regulatory Doing Business 2013 reports midyear 2011 requirements. These experts have several rounds of population statistics as published in World interaction with the Doing Business team, involving Development Indicators 2012. conference calls, written correspondence and visits by the team. For Doing Business 2013 team members visited 24 economies to verify data and recruit The Doing Business methodology offers several respondents. The data from questionnaires are advantages. It is transparent, using factual information subjected to numerous rounds of verification, leading about what laws and regulations say and allowing to revisions or expansions of the information collected. multiple interactions with local respondents to clarify potential misinterpretations of questions. Having 2 The data for paying taxes refer to January – December 2011. Doing Business 2013 Kazakhstan 113 representative samples of respondents is not an issue; 2013 would differ from the recollection of Doing Business is not a statistical survey, and the texts entrepreneurs reported in the World Bank Enterprise of the relevant laws and regulations are collected and Surveys or other perception surveys. answers checked for accuracy. The methodology is inexpensive and easily replicable, so data can be collected in a large sample of economies. Because Subnational Doing Business indicators standard assumptions are used in the data collection, This year Doing Business completed subnational comparisons and benchmarks are valid across studies for Indonesia, Kenya, Mexico, the Russian economies. Finally, the data not only highlight the Federation and the United Arab Emirates. Each of extent of specific regulatory obstacles to business but these countries had already asked to have subnational also identify their source and point to what might be data in the past, and this year Doing Business updated reformed. the indicators, measured improvements over time and Information on the methodology for each Doing expanded geographic coverage to additional cities or Business topic can be found on the Doing Business added additional indicators. Doing Business also website at http://www.doingbusiness.org/methodology/. published regional studies for the Arab world, the East African Community and member states of the Organization for the Harmonization of Business Law in Limits to what is measured Africa (OHADA). The Doing Business methodology has 5 limitations that The subnational studies point to differences in should be considered when interpreting the data. First, business regulation and its implementation —as well as the collected data refer to businesses in the economy‘s in the pace of regulatory reform—across cities in the largest business city (which in some economies differs same economy. For several economies subnational from the capital) and may not be representative of studies are now periodically updated to measure regulation in other parts of the economy. To address change over time or to expand geographic coverage this limitation, subnational Doing Business indicators to additional cities. This year that is the case for all the were created (see the section on subnational Doing subnational studies published. Business indicators). Second, the data often focus on a specific business form—generally a limited liability company (or its legal equivalent) of a specified size — Changes in what is measured and may not be representative of the regulation on The ranking methodology for paying taxes was other businesses, for example, sole proprietorships. updated this year. The threshold for the total tax rate Third, transactions described in a standardized case introduced last year for the purpose of calculating the scenario refer to a specific set of issues and may not ranking on the ease of paying taxes was updated. All represent the full set of issues a business encounters. economies with a total tax rate below the threshold Fourth, the measures of time involve an element of (which is calculated and adjusted on a yearly basis) judgment by the expert respondents. When sources receive the same ranking on the total tax rate indicate different estimates, the time indicators indicator. The threshold is not based on any economic reported in Doing Business represent the median theory of an ―optimal tax rate‖ that minimizes values of several responses given under the distortions or maximizes efficiency in the tax system of assumptions of the standardized case. an economy overall. Instead, it is mainly empirical in Finally, the methodology assumes that a business has nature, set at the lower end of the distribution of tax full information on what is required and does not rates levied on medium-size enterprises in the waste time when completing procedures. In practice, manufacturing sector as observed through the paying completing a procedure may take longer if the taxes indicators. This reduces the bias in the indicators business lacks information or is unable to follow up toward economies that do not need to levy significant promptly. Alternatively, the business may choose to taxes on companies like the Doing Business disregard some burdensome procedures. For both standardized case study company because they raise reasons the time delays reported in Doing Business public revenue in other ways—for example, through Doing Business 2013 Kazakhstan 114 taxes on foreign companies, through taxes on sectors investors, paying taxes, trading across borders, other than manufacturing or from natural resources enforcing contracts, and resolving insolvency. The (all of which are outside the scope of the employing workers indicators are not included in this methodology). Giving the same ranking to all year‘s aggregate ease of doing business ranking. In economies whose total tax rate is below the threshold addition to this year‘s ranking, Doing Business presents avoids awarding economies in the scoring for having a comparable ranking for the previous year, adjusted an unusually low total tax rate, often for reasons for any changes in methodology as well as additions of 3 unrelated to government policies toward enterprises. economies or topics. For example, economies that are very small or that are Construction of the ease of doing business index rich in natural resources do not need to levy broad- based taxes. Here is one example of how the ease of doing business index is constructed. In Finland it takes 3 procedures, 14 days and 4% of annual income per capita in fees to Data challenges and revisions register a property. On these 3 indicators Finland ranks in the 6th, 16th and 39th percentiles. So on average Most laws and regulations underlying the Doing Finland ranks in the 20th percentile on the ease of Business data are available on the Doing Business registering property. It ranks in the 30th percentile on website at http://www.doingbusiness.org. All the th starting a business, 28 percentile on getting credit, sample questionnaires and the details underlying the 24th percentile on paying taxes, 13th percentile on indicators are also published on the website. Questions enforcing contracts, 5th percentile on trading across on the methodology and challenges to data can be borders and so on. Higher rankings indicate simpler submitted through the website‘s ―Ask a Question‖ regulation and stronger protection of property rights. function at http://www.doingbusiness.org. The simple average of Finland‘s percentile rankings on all topics is 21st. When all economies are ordered by Ease of doing business and distance to their average percentile rankings, Finland stands at 11 frontier in the aggregate ranking on the ease of doing business. Doing Business 2013 presents results for 2 aggregate measures: the aggregate ranking on the ease of doing More complex aggregation methods—such as business and the distance to frontier measure. The principal components and unobserved components— ease of doing business ranking compares economies yield a ranking nearly identical to the simple average 4 with one another, while the distance to frontier used by Doing Business. Thus, Doing Business uses measure benchmarks economies to the frontier in the simplest method: weighting all topics equally and, regulatory practice, measuring the absolute distance to the best performance on each indicator. Both measures can be used for comparisons over time. 3 In case of revisions to the methodology or corrections to the underlying data, the data are back-calculated to provide a When compared across years, the distance to frontier comparable time series since the year the relevant economy or topic measure shows how much the regulatory environment was first included in the data set. The time series is available on the for local entrepreneurs in each economy has changed Doing Business website (http://www.doingbusiness.org). Six topics over time in absolute terms, while the ease of doing and more than 50 economies have been added since the inception business ranking can show only relative change. of the project. Earlier rankings on the ease of doing business are therefore not comparable. Ease of doing business 4 See Simeon Djankov, Darshini Manraj, Caralee McLiesh and Rita Ramalho, ―Doing Business Indicators: Why Aggregate, and How to The ease of doing business index ranks economies Do It‖ (World Bank, Washington, DC, 2005). Principal components from 1 to 185. For each economy the ranking is and unobserved components methods yield a ranking nearly calculated as the simple average of the percentile identical to that from the simple average method because both rankings on each of the 10 topics included in the index these methods assign roughly equal weights to the topics, since the pairwise correlations among indicators do not differ much. An in Doing Business 2013: starting a business, dealing alternative to the simple average method is to give different weights with construction permits, getting electricity, to the topics, depending on which are considered of more or less registering property, getting credit, protecting importance in the context of a specific economy. Doing Business 2013 Kazakhstan 115 within each topic, giving equal weight to each of the ability of different government agencies to deliver 5 topic components. tangible results in their area of responsibility. If an economy has no laws or regulations covering a Economies that improved the most across 3 or more specific area—for example, insolvency—it receives a Doing Business topics in 2011/12 ―no practice‖ mark. Similarly, an economy receives a Doing Business 2013 uses a simple method to calculate ―no practice‖ or ―not possible‖ mark if regulation exists which economies improved the most in the ease of but is never used in practice or if a competing doing business. First, it selects the economies that in regulation prohibits such practice. Either way, a ―no 2011/12 implemented regulatory reforms making it practice‖ mark puts the economy at the bottom of the easier to do business in 3 or more of the 10 topics ranking on the relevant indicator. 6 included in this year‘s ease of doing business ranking. The ease of doing business index is limited in scope. It Twenty-three economies meet this criterion: Benin, does not account for an economy‘s proximity to large Burundi, Costa Rica, the Czech Republic, Georgia, markets, the quality of its infrastructure services (other Greece, Guinea, Kazakhstan, Korea, the Lao People‘s than services related to trading across borders and Democratic Republic, Liberia, Mongolia, the getting electricity), the strength of its financial system, Netherlands, Panama, Poland, Portugal, Serbia, the the security of property from theft and looting, Slovak Republic, Slovenia, Sri Lanka, Ukraine, the macroeconomic conditions or the strength of United Arab Emirates and Uzbekistan. Second, Doing underlying institutions. Business ranks these economies on the increase in their ranking on the ease of doing business from the Variability of economies‘ rankings across topics previous year using comparable rankings. Each indicator set measures a different aspect of the Selecting the economies that implemented regulatory business regulatory environment. The rankings of an reforms in at least 3 topics and improved the most in economy can vary, sometimes significantly, across the aggregate ranking is intended to highlight indicator sets. The average correlation coefficient economies with ongoing, broad-based reform between the 10 indicator sets included in the programs. aggregate ranking is 0.37, and the coefficients between any 2 sets of indicators range from 0.19 Distance to frontier measure (between dealing with construction permits and A drawback of the ease of doing business ranking is getting credit) to 0.60 (between starting a business that it can measure the regulatory performance of and protecting investors). These correlations suggest economies only relative to the performance of others. that economies rarely score universally well or It does not provide information on how the absolute universally badly on the indicators. quality of the regulatory environment is improving Consider the example of Canada. It stands at 17 in the over time. Nor does it provide information on how aggregate ranking on the ease of doing business. Its large the gaps are between economies at a single ranking is 3 on starting a business, and 4 on both point in time. resolving insolvency and protecting investors. But its The distance to frontier measure is designed to ranking is only 62 on enforcing contracts, 69 on address both shortcomings, complementing the ease dealing with construction permits and 152 on getting of doing business ranking. This measure illustrates the electricity. distance of an economy to the ―frontier,‖ and the Variation in performance across the indicator sets is change in the measure over time shows the extent to not at all unusual. It reflects differences in the degree which the economy has closed this gap. The frontier is of priority that government authorities give to a score derived from the most efficient practice or particular areas of business regulation reform and the highest score achieved on each of the component indicators in 9 Doing Business indicator sets (excluding 5 6 A technical note on the different aggregation and weighting Doing Business reforms making it more difficult to do business are methods is available on the Doing Business website subtracted from the total number of those making it easier to do (http://www.doingbusiness.org). business. Doing Business 2013 Kazakhstan 116 the employing workers and getting electricity The maximum (max) and minimum (min) observed indicators) by any economy since 2005. In starting a values are computed for the 174 economies included business, for example, New Zealand has achieved the in the Doing Business sample since 2005 and for all highest performance on the time (1 day), Canada and years (from 2005 to 2012). The year 2005 was chosen New Zealand on the number of procedures required as the baseline for the economy sample because it was (1), Slovenia on the cost (0% of income per capita) and the first year in which data were available for the Australia and 90 other economies on the paid-in majority of economies (a total of 174) and for all 9 minimum capital requirement (0% of income per indicator sets included in the measure. To mitigate the capita). Calculating the distance to frontier for each effects of extreme outliers in the distributions of the economy involves 2 main steps. First, individual rescaled data (very few economies need 694 days to indicator scores are normalized to a common unit: complete the procedures to start a business, but many th except for the total tax rate. To do so, each of the 28 need 9 days), the maximum (max) is defined as the 95 component indicators y is rescaled to (max − y)/(max percentile of the pooled data for all economies and all − min), with the minimum value (min) representing the years for each indicator. The exceptions are the getting frontier—the highest performance on that indicator credit, protecting investors and resolving insolvency across all economies since 2005. For the total tax rate, indicators, whose construction precludes outliers. consistent with the calculation of the rankings, the Take Ghana, which has a score of 67 on the distance to frontier is defined as the total tax rate corresponding th frontier measure for 2012. This score indicates that the to the 15 percentile based on the overall distribution economy is 33 percentage points away from the of total tax rates for all years. Second, for each frontier constructed from the best performances economy the scores obtained for individual indicators across all economies and all years. Ghana was further are aggregated through simple averaging into one from the frontier in 2005, with a score of 54. The distance to frontier score. An economy‘s distance to difference between the scores shows an improvement frontier is indicated on a scale from 0 to 100, where 0 over time. represents the lowest performance and 100 the frontier. The distance to frontier measure can also be used for comparisons across economies in the same year, The difference between an economy‘s distance to complementing the ease of doing business ranking. frontier score in 2005 and its score in 2012 illustrates For example, Ghana stands at 64 this year in the ease the extent to which the economy has closed the gap to of doing business ranking, while Peru, which is 29 the frontier over time. And in any given year the score percentage points from the frontier, stands at 43. measures how far an economy is from the highest performance at that time. Doing Business 2013 Kazakhstan 117 RESOURCES ON THE DOING BUSINESS WEBSITE Current features Doing Business reforms News on the Doing Business project Short summaries of DB2013 business regulation http://www.doingbusiness.org reforms, lists of reforms since DB2008 and a ranking simulation tool Rankings http://www.doingbusiness.org/reforms/ How economies rank—from 1 to 185 http://www.doingbusiness.org/rankings/ Historical data Customized data sets since DB2004 Data http://www.doingbusiness.org/custom-query/ All the data for 185 economies—topic rankings, indicator values, lists of regulatory procedures and Law library details underlying indicators Online collection of business laws and regulations http://www.doingbusiness.org/data/ relating to business and gender issues http://www.doingbusiness.org/law-library/ Reports http://wbl.worldbank.org/ Access to Doing Business reports as well as subnational and regional reports, reform case Contributors studies and customized economy and regional More than 9,600 specialists in 185 economies who profiles participate in Doing Business http://www.doingbusiness.org/reports/ http://www.doingbusiness.org/contributors/doing- business/ Methodology The methodologies and research papers NEW! Entrepreneurship data underlying Doing Business Data on business density for 130 economies http://www.doingbusiness.org/methodology/ http://www.doingbusiness.org/data/exploretopics/e ntrepreneurship Research Abstracts of papers on Doing Business topics and More to come related policy issues Coming soon—information on good practices and http://www.doingbusiness.org/research/ data on transparency and on the distance to frontier Doing Business 2013 Kazakhstan 118