World Bank Group Country Opinion Survey 2019: Argentina
FY 2019 Argentina Country Opinion Survey Report
THE WORLD BANK GROUP
Public Opinion Research Group
1
September 2019
World Bank Group Country Opinion Survey 2019: Argentina
Acknowledgements
The Argentina Country Opinion Survey is part of the County Opinion Survey Program series of
the World Bank Group. This report was prepared by the Public Opinion Research Group
(PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana
Markova, Antonina Redko, Jessica Cameron, and Yulia Danilina oversaw design, reporting, and
analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. PORG
acknowledges the significant contribution from the Argentina country team and the independent
fielding agency Isonomía Consultores. In particular, PORG is grateful for the support from
Carolina Marcela Crerar (Communications Associate) who coordinated the survey related
activities from Buenos Aires, Argentina.
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World Bank Group Country Opinion Survey 2019: Argentina
Table of Contents
I. Objectives ...................................................................................3
II. Methodology ...............................................................................3
III. Demographics of the Sample.......................................................4
IV. General Issues Facing Argentina ..................................................9
V. Overall Attitudes toward the World Bank Group .......................17
VI. Sectoral Effectiveness................................................................22
VII. How the World Bank Group Operates .......................................25
VIII. World Bank Group’s Knowledge and Instruments .....................30
IX. The Future Role of the WBG in Argentina..................................34
X. Communication and Outreach ..................................................38
XI. Appendices ................................................................................42
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World Bank Group Country Opinion Survey 2019: Argentina
I. Objectives
This survey was designed to assist the World Bank Group (WBG) in gaining a better
understanding of how stakeholders in Argentina perceive the WBG. The survey explored:
▪ General Issues Facing Argentina
▪ Overall Attitudes toward the World Bank Group
▪ World Bank Group’s Effectiveness and Results
▪ The World Bank Group’s Knowledge Work and Activities
▪ Working with the World Bank Group
▪ The Future Role of the World Bank Group in Argentina
▪ Communication and Information Sharing
▪ Background Information
II. Methodology
From April to May 2019, 1,289 stakeholders of the WBG in Argentina were invited to provide
their opinions on the WBG’s work in the country by participating in a Country Opinion Survey.
Participants were drawn from the Office of the President, Prime Minister; office of a minister;
office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project
Management Units (PMUs) overseeing implementation of WBG projects; consultants/
contractors working on WBG-supported projects/programs; local governments; bilateral and
multilateral agencies; private sector organizations; the financial sector/private banks; private
foundations; NGOs and community-based organizations; the media; independent government
institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think
tanks; judiciary branch; and other organizations.
A total of 375 stakeholders participated in the survey (29% response rate). Respondents received
the questionnaires via online survey platform Qualtrics.
Every country that engages in the Country Opinion Survey (COS) must include specific indicator
questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard.
These questions are identified throughout the survey report.
The results in this year’s Country Survey were compared to those in the Country Survey
conducted in FY’16 (response rate was 43%, N=90). Data were weighted to reach the same
stakeholder composition in two years, which allows for year comparisons. Stakeholder groups
which were not present in both fiscal years were not included in the comparison. Respondents
who belonged to the “other” stakeholder category were not included either. As a result, mean
ratings, percentages of respondents, and the total number of respondents in both years are
slightly different from those of the original data reported in the FY’16 COS report and the non-
weighted data presented in appendices A, B, C, D and F. For the weighted stakeholder
breakdown and year comparison results, please refer to Appendix E (page 79).
Note that the body of the report presents data on selected questions of the survey questionnaire.
Please refer to Appendix A for data on all survey questions. Appendices B, C, D, E, and F
present data on selected questions. Additional data breakdowns are available upon request.
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World Bank Group Country Opinion Survey 2019: Argentina
III. Demographics of the Sample
Current Affiliation
▪ For further analyses, some respondent groups were combined1.
1 Respondents from the Office of the President were combined with respondents from the office of a minister; respondents
from bilateral agencies were combined with those from multilateral agencies; respondents from the financial sector/private
banks were combined with those from private sector organizations; respondents from private foundations, NGOs/community-
based organizations, trade unions and faith-based groups were combined in the “CSO” category; and the small number of
respondents from independent government institutions were included in the “Other” category. There were no respondents
from youth groups and the judiciary branch.
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World Bank Group Country Opinion Survey 2019: Argentina
III. Demographics of the Sample (continued)
Area of Primary Specialization
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World Bank Group Country Opinion Survey 2019: Argentina
III. Demographics of the Sample (continued)
Geographic Locations
▪ Geographic location comparisons can be found in Appendix C (page 69).
Exposure to Agencies within the World Bank Group
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World Bank Group Country Opinion Survey 2019: Argentina
III. Demographics of the Sample (continued)
Familiarity with the World Bank Group
▪ Impact of familiarity: Respondents’ ratings of familiarity with the WBG were
significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in
Argentina, and significantly, moderately correlated with their agreement that the WBG
plays a relevant role in development in Argentina, and with their ratings of the extent to
which the WBG’s work helps to achieve development results in Argentina.
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World Bank Group Country Opinion Survey 2019: Argentina
III. Demographics of the Sample (continued)
Familiarity with the WBG vs. Other Development Banks2
2 Means in the chart were calculated based on weighted data. See Appendix E (page 79) for details.
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina
Optimism for the Future of Argentina
Perceptions of Economic Opportunity
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
Perceptions of Improvement and Decline in Specific Areas
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
Development Priority
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
the most important development priorities in Argentina were “education” (45%),
“poverty reduction” (36%), “public sector governance/reform” (24%), and “job
creation/employment” (23%).
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
What Would Contribute Most to Reducing Poverty
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
the biggest contributors to poverty reduction in Argentina were “education” (57%),
“equality of opportunity” (39%), “job creation/employment” (34%), and “economic
growth” (31%).
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
The Impact of Global Challenges on Argentina
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
Trust in Institutions
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
Trust in the Private Sector
Civil Society Engagement
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World Bank Group Country Opinion Survey 2019: Argentina
IV. General Issues Facing Argentina (continued)
Attributions for Slow/Failed Reform Efforts
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World Bank Group Country Opinion Survey 2019: Argentina
V. Overall Attitudes toward the World Bank Group
Overall Effectiveness of the World Bank Group vs. Other Development Banks3
(Indicator Question)
Achieving Development Results (Indicator Question)
3 Means in the charts on this page were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
V. Overall Attitudes toward the World Bank Group (continued)
Influence on Argentina’s Development Agenda (Indicator Question)
WBG Staff Preparedness4
4 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
V. Overall Attitudes toward the World Bank Group (continued)
Overall Ratings for Indicator Questions by Stakeholder Groups
▪ Stakeholder groups: Respondents from PMUs and consultants on WBG supported
projects had the highest mean ratings for the aggregated responses to the twenty-eight
COS indicator questions, whereas respondents from civil society had significantly lower
mean ratings. Responses for individual indicator questions by stakeholder groups can be
found in Appendix B (page 57).
▪ Collaboration: Respondents who collaborate with the WBG had significantly higher
mean ratings for the aggregated responses to the twenty-eight COS indicator questions
(mean rating = 6.8) compared to respondents who do not collaborate with the WBG
(mean rating = 6.1). Responses for individual indicator questions by exposure to the
WBG can be found in Appendix F (page 84).
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World Bank Group Country Opinion Survey 2019: Argentina
V. Overall Attitudes toward the World Bank Group (continued)
Greatest Value
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
the WBG’s greatest value to Argentina was its “financial resources” (75%).
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World Bank Group Country Opinion Survey 2019: Argentina
V. Overall Attitudes toward the World Bank Group (continued)
Greatest Weakness
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
the WBG’s greatest weaknesses in its work in Argentina were “too influenced by
developed countries” (29%), “World Bank Group’s processes too slow” (21%), and “not
collaborating enough with stakeholders outside the Government” (20%).
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World Bank Group Country Opinion Survey 2019: Argentina
VI. Sectoral Effectiveness
Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5
5 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VI. Sectoral Effectiveness (continued)
Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6
6Note in the Appendix on the sectoral effectiveness (Appendix A, page 42) that primarily informed stakeholders responded to
this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain
development areas.
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World Bank Group Country Opinion Survey 2019: Argentina
VI. Sectoral Effectiveness (continued)
Helping the Poorest7
The WBG’s Human Capital Investment
7 Percentages in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VII. How the World Bank Group Operates
The World Bank Group’s Work in Argentina: Year Comparison8
The World Bank Group’s Work in Argentina: Collaboration
8 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VII. How the World Bank Group Operates (continued)
Overall Perceptions: Year Comparison9
9 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VII. How the World Bank Group Operates (continued)
Overall Perceptions: Collaboration
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World Bank Group Country Opinion Survey 2019: Argentina
VII. How the World Bank Group Operates (continued)
The WBG as an Effective Development Partner: Year Comparison10
10 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VII. How the World Bank Group Operates (continued)
The WBG as an Effective Development Partner: Collaboration
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World Bank Group Country Opinion Survey 2019: Argentina
VIII. World Bank Group’s Knowledge and Instruments
Frequency of Consulting WBG Knowledge Work and Activities
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World Bank Group Country Opinion Survey 2019: Argentina
VIII. World Bank Group’s Knowledge and Instruments (continued)
Meeting Argentina’s Knowledge Needs11 (Indicator Question)
Contribution of the WBG’s Knowledge Work and Activities (Indicator Question)
Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question)
11 Means in the charts on this page were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VIII. World Bank Group’s Knowledge and Instruments (continued)
Qualities of the WBG’s Knowledge Work and Activities12
12 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
VIII. World Bank Group’s Knowledge and Instruments (continued)
Meeting Argentina’s Needs for Financial Instruments13 (Indicator Question)
13 Means in the chart were calculated based on weighted data.
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World Bank Group Country Opinion Survey 2019: Argentina
IX. The Future Role of the WBG in Argentina
Making the World Bank Group of Greater Value
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
the WBG should “reduce the complexity of obtaining World Bank Group financing”
(33%), “reach out more to groups outside of Government” (27%), and “collaborate more
effectively with Government clients” (26%) to make itself of greater value in Argentina.
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World Bank Group Country Opinion Survey 2019: Argentina
IX. The Future Role of the WBG in Argentina (continued)
The World Bank Group Should Collaborate More with …
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World Bank Group Country Opinion Survey 2019: Argentina
IX. The Future Role of the WBG in Argentina (continued)
Where the World Bank Group Should Focus its Resources
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
the WBG should focus its resources on “education” (42%) and “poverty reduction”
(34%).
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World Bank Group Country Opinion Survey 2019: Argentina
IX. The Future Role of the WBG in Argentina (continued)
Future Combination of the WBG Services
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World Bank Group Country Opinion Survey 2019: Argentina
X. Communication and Outreach
Note: When considering the World Bank Group’s future outreach with key constituencies, please
see Appendix B (page 57) for responses by stakeholder groups.
General Information Sources
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
they got most of their information about economic and social development issues in
Argentina from “Internet” (61%), “local newspapers” (39%), and “periodicals” (37%).
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World Bank Group Country Opinion Survey 2019: Argentina
X. Communication and Outreach (continued)
Preferred Information Sources
▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that
they would prefer to receive information from the WBG through “direct contact with
World Bank Group” (39%), “e-Newsletters” (39%), and “World Bank Group’s
seminars/workshops/conferences” (39%).
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World Bank Group Country Opinion Survey 2019: Argentina
X. Communication and Outreach (continued)
WBG Interaction Frequency
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World Bank Group Country Opinion Survey 2019: Argentina
X. Communication and Outreach (continued)
Frequency of Specific WBG Interactions
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World Bank Group Country Opinion Survey 2019: Argentina
XI. Appendices
A. Responses to All Questions across All Respondents...................... 42
B. Responses to Selected Questions by Stakeholder Groups ............ 57
C. Responses to Indicator Questions by Geographic Location .......... 69
D. Responses to Selected Questions by Levels of Collaboration
with the World Bank Group .......................................................... 72
E. Responses to Selected Questions by Year..................................... 79
F. Indicator Questions as a Function of Exposure to the WBG .......... 84
G. Argentina FY 2019 COS Questionnaire .......................................... 85
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World Bank Group Country Opinion Survey 2019: Argentina
Appendix A: Responses to All Questions across All Respondents (N=375)
All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents
who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean
(SD). Indicator questions are noted with an asterisk (*).
A. General Issues Facing Argentina
Percentage of Respondents
1. When you think about the future in Argentina, are you … ? (N=373)
Very pessimistic 8.6%
Somewhat pessimistic 38.9%
Somewhat optimistic 35.9%
Very optimistic 10.2%
Not sure 6.4%
Percentage of Respondents
2. Do you think that economic opportunity for citizens in Argentina is … ? (N=371)
Increasing 13.7%
Decreasing 61.5%
Staying about the same 24.8%
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World Bank Group Country Opinion Survey 2019: Argentina
A. General Issues Facing Argentina (continued)
3. Listed below are a number of development priorities in Argentina. Please
identify which of the following you consider the most important development Percentage of Respondents
priorities in Argentina. (Choose no more than THREE) (Responses Combined; N=371)
Poverty reduction 39.6%
Education 37.2%
Economic growth 35.0%
Job creation/employment 28.8%
Public sector governance/reform (i.e., government effectiveness, public financial
26.7%
management, public expenditure, fiscal system reform)
Equality of opportunity (i.e., social inclusion) 19.9%
Anti-corruption 13.2%
Judiciary reform 12.9%
Private sector development 11.6%
Trade and exports 7.8%
Energy 7.3%
Climate change (e.g., mitigation, adaptation) 5.7%
Crime and violence 5.7%
Social protection (e.g., pensions, targeted social assistance) 5.4%
Global/regional integration 4.9%
Water and sanitation 4.9%
Health 4.9%
Natural resource management (renewable/non-renewable) 4.9%
Transport (e.g., roads, bridges, transportation) 3.5%
Information and communications technology 3.5%
Gender equity (closing the gap between women and men, and boys and girls) 2.7%
Food security 2.4%
Financial markets 2.2%
Agriculture and rural development 1.9%
Urban development 1.6%
Disaster risk management 1.1%
Pollution 0.5%
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World Bank Group Country Opinion Survey 2019: Argentina
A. General Issues Facing Argentina (continued)
4. Poverty reduction is a broad term that encompasses work in many different
areas. Which THREE areas of development listed below do you believe would
contribute most to reducing poverty in Argentina? (Choose no more than Percentage of Respondents
THREE) (Responses Combined; N=359)
Education 56.8%
Job creation/employment 50.7%
Economic growth 45.4%
Equality of opportunity (i.e., social inclusion) 28.7%
Private sector development 19.8%
Public sector governance/reform (i.e., government effectiveness, public financial
16.4%
management, public expenditure, fiscal system reform)
Social protection (e.g., pensions, targeted social assistance) 9.7%
Anti-corruption 8.6%
Water and sanitation 8.4%
Food security 6.7%
Health 6.7%
Agriculture and rural development 5.8%
Global/regional integration 5.6%
Trade and exports 5.0%
Urban development 4.7%
Judiciary reform 3.3%
Gender equity (closing the gap between women and men, and boys and girls) 2.5%
Energy 2.2%
Information and communications technology 1.9%
Financial markets 1.7%
Crime and violence 1.4%
Transport (e.g., roads, bridges, transportation) 1.1%
Natural resource management (renewable/non-renewable) 1.1%
Climate change (e.g., mitigation, adaptation) 0.6%
Pollution 0.3%
Disaster risk management 0.0%
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World Bank Group Country Opinion Survey 2019: Argentina
A. General Issues Facing Argentina (continued)
5. When economic and/or social reform efforts fail or are slow to take place in
Argentina, which of the following would you attribute this to? Percentage of Respondents
(Choose no more than TWO) (Responses Combined; N=358)
Reforms are not well thought out in light of country challenges 44.4%
Political pressures and obstacles 40.2%
Inadequate level of capacity in the government 29.6%
Corruption 24.3%
Poor coordination within the government 21.2%
Inadequate level of private sector participation 10.3%
Inadequate level of citizen/civil society participation 8.7%
Other 6.7%
Private sector involvement and/or influence 5.0%
Inadequate level of donor coordination 1.7%
Inadequate level of government accountability 1.7%
6. To what extent do you trust each of the following groups to do what is right? Degree
(1-To no degree at all, 10-To a very significant degree) N DK Mean SD
1. The national/federal government 334 4 5.18 2.05
2. Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 241 91 6.23 1.93
3. The World Bank Group* 297 42 6.81 1.83
4. The International Monetary Fund 312 16 5.03 2.50
5. UN 289 44 6.29 1.96
6. Inter-American Development Bank (IDB/BID) 300 36 7.01 1.75
7. Latin American Development Bank (CAF) 263 70 6.73 1.85
8. Argentina’s Central Bank 316 17 4.86 2.01
9. Private sector 324 5 4.95 1.79
10. International civil society (e.g., NGOs, CBOs) 290 39 6.30 1.76
11. Domestic civil society (e.g., NGOs, CBOs) 303 27 6.34 1.88
12. Faith-based institutions 301 32 5.30 2.23
13. Domestic traditional media and their web presence (e.g., newspapers, TV
328 4 4.34 1.86
stations, radio)
14. International media and their web presence 301 35 5.34 1.88
15. Web based media (i.e., blogs, social media, other web-based news and
312 22 4.90 1.93
information sources)
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World Bank Group Country Opinion Survey 2019: Argentina
A. General Issues Facing Argentina (continued)
Direction
Getting Getting Getting Getting
7. Please describe the direction Argentina is much somewhat Staying somewhat much
moving in, when considering … ? worse worse the same better better
Human development (e.g., health, education, and
26.0% 31.0% 20.4% 21.2% 1.5%
social protection) (N=339)
Equal opportunity for girls and boys, men and
12.4% 17.1% 20.9% 48.1% 1.5%
women (N=339)
Growing Argentina’s economy in a way that leads
37.5% 37.2% 16.4% 8.2% 0.6%
to jobs and employment (N=341)
The gap between the rich and the poor (N=339) 44.0% 35.4% 15.9% 4.4% 0.3%
Making government more effective (N=338) 22.5% 22.2% 24.0% 26.9% 4.4%
Anti-corruption (N=339) 9.1% 10.6% 21.2% 42.5% 16.5%
Attracting new sources of foreign investment
19.8% 20.1% 31.6% 24.5% 4.1%
(N=339)
8. Listed below are global challenges. Which do you think have the most serious Percentage of Respondents
impact on Argentina? (Choose no more than TWO) (Responses Combined; N=334)
Jobs/employment 50.0%
The gap between the rich and the poor 44.0%
Trade constraints 28.7%
Geo political uncertainty 28.4%
Technology based disruption 22.2%
Climate change 12.3%
Environmental degradation 10.5%
9. When thinking about development efforts in Argentina, do you think that Percentage of Respondents
civil society (e.g., NGOs, CBOs) should … ? (N=337)
Engage significantly less 3.6%
Engage somewhat less 4.5%
Engage somewhat more 30.3%
Engage significantly more 45.7%
Engage at the same level it does currently 9.5%
Don't know 6.5%
10. To what extent do you trust domestic private sector to engage in public Percentage of Respondents
service delivery in Argentina? (N=335)
To a very low degree 9.6%
To a somewhat low degree 46.3%
To a somewhat high degree 32.2%
To a very high degree 4.5%
Don't know 7.5%
11. To what extent do you trust international private sector to engage in public Percentage of Respondents
service delivery in Argentina? (N=335)
To a very low degree 17.6%
To a somewhat low degree 36.1%
To a somewhat high degree 30.4%
To a very high degree 5.4%
Don't know 10.4%
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group
1. How familiar are you with the work of these organizations in Argentina? Familiarity
(1-Not familiar at all, 10-Extremely familiar) N Mean SD
1. World Bank Group (WBG) 329 6.53 2.50
2. Inter-American Development Bank (IDB/BID) 329 6.78 2.34
3. Latin American Development Bank (CAF) 328 5.52 2.76
2. Overall, please rate your impression of the effectiveness of these Effectiveness
organizations in Argentina. (1-Not effective at all, 10-Very effective) N DK Mean SD
1. World Bank Group (WBG)* 272 56 6.99 1.87
2. Inter-American Development Bank (IDB/BID) 283 46 7.11 1.74
3. Latin American Development Bank (CAF) 224 104 6.52 1.95
Staff Preparedness N DK Mean SD
3. To what extent do you believe the World Bank Group’s staff is well prepared
(e.g., skills and knowledge) to help Argentina solve its most complicated 249 80 7.39 1.71
development challenges? (1-To no degree at all, 10-To a very significant degree)
4. When thinking about how the World Bank Group can have the most impact
on development results in Argentina, in which sectors do you believe the World
Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents
services) in Argentina? (Choose no more than THREE) (Responses Combined; N=326)
Poverty reduction 36.8%
Education 31.0%
Economic growth 25.8%
Job creation/employment 20.6%
Public sector governance/reform (i.e., government effectiveness, public financial
19.3%
management, public expenditure, fiscal system reform)
Transport (e.g., roads, bridges, transportation) 17.8%
Equality of opportunity (i.e., social inclusion) 14.7%
Water and sanitation 14.1%
Private sector development 12.0%
Energy 10.1%
Climate change (e.g., mitigation, adaptation) 8.6%
Natural resource management (renewable/non-renewable) 8.3%
Judiciary reform 8.3%
Social protection (e.g., pensions, targeted social assistance) 8.0%
Anti-corruption 7.7%
Health 7.4%
Urban development 7.4%
Global/regional integration 7.1%
Trade and exports 7.1%
Financial markets 5.8%
Agriculture and rural development 4.9%
Information and communications technology 3.1%
Gender equity (closing the gap between women and men, and boys and girls) 2.8%
Crime and violence 2.5%
Pollution 1.8%
Disaster risk management 1.8%
Food security 0.9%
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=319)
activity do you believe is of greatest VALUE and which Greatest Second Greatest
activity is of second greatest value in Argentina? Value Value Combined
Financial resources 32.9% 13.6% 46.5%
Implementation support 20.4% 24.7% 45.1%
Capacity development related to World Bank Group
13.2% 12.0% 25.2%
supported projects
Technical assistance 6.9% 13.9% 20.8%
Policy advice, studies, analyses 9.1% 9.2% 18.3%
Mobilizing third party financial resources 7.2% 8.2% 15.4%
Promoting knowledge sharing 2.8% 8.5% 11.4%
Bringing together different groups of stakeholders 3.8% 5.4% 9.1%
Data and statistics 3.8% 4.4% 8.2%
Other 0.0% 0.0% 0.0%
6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents
WEAKNESSES in its work in Argentina? (Choose no more than TWO) (Responses Combined; N=317)
Not adequately sensitive to political/social realities in Argentina 26.5%
World Bank Group’s processes too slow and complex 25.9%
Don’t know 24.6%
Too influenced by developed countries 13.9%
Not aligned with country priorities 13.2%
Not willing to honestly criticize policies and reform efforts in the country 9.1%
Not sufficiently focused on sustainable results 8.2%
Inadequate World Bank Group’s staffing in Argentina 6.9%
Other 6.0%
Staff too inaccessible 4.4%
Arrogant in its approach 3.5%
7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents
support help the poorest in Argentina? (Select only ONE response) (N=322)
To a fully sufficient degree 4.7%
To a somewhat sufficient degree 27.0%
To a somewhat insufficient degree 26.4%
To a very insufficient degree 9.6%
Don’t know 32.3%
8. From your perspective, which of the following best describes the World Bank
Group’s current emphasis on investing in human capital (e.g., education, Percentage of Respondents
health, social protection)? (N=319)
Increased its emphasis recently 17.6%
Decreased its emphasis recently 8.5%
Emphasis has remained pretty consistent over time 29.5%
Don’t know 44.5%
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
9. In addition to the regular relations with the national government, which TWO
of the following groups should the World Bank Group collaborate with more in Percentage of Respondents
your country? (Choose no more than TWO) (Responses Combined; N=321)
Academia/think tanks/research institutes 41.4%
Local government 38.9%
NGOs/Community Based Organizations 32.4%
Private sector 26.2%
Beneficiaries 16.5%
Youth/university groups 9.7%
Parliament 9.3%
Don’t know 5.0%
Media 2.8%
Other 2.5%
To what extent do you agree with the following statements about the World Level of Agreement
Bank Group’s work in Argentina? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD
10. Overall the World Bank Group currently plays a relevant role in development
275 46 5.97 2.02
in Argentina*
11. The World Bank Group’s work is aligned with what I consider the
263 56 6.08 1.95
development priorities for Argentina*
To what extent is the World Bank Group an effective development partner in Degree
Argentina, in terms of each of the following? (1-To no degree at all, 10-To a very
significant degree) N DK Mean SD
12. Responsiveness to needs* 240 58 6.30 1.70
13. Flexibility (in terms of the institution’s products and services)* 237 64 5.68 1.84
14. Flexibility (in terms of changing country circumstances)* 245 56 5.80 1.92
15. Being inclusive* 233 64 6.47 1.88
16. Openness (sharing data and other information)* 239 59 7.05 1.85
17. Collaboration with the Government* 242 59 7.23 1.58
18. The speed in which it gets things accomplished on the ground* 220 77 5.56 1.97
19. Helping to bring discipline/effective supervision to implementation of
223 74 6.65 1.85
investment projects*
20. Collaboration with civil society* 207 91 5.83 2.08
21. Staff accessibility* 234 61 6.70 2.31
22. Collaboration with other donors and development partners* 168 129 6.27 1.96
23. Collaboration with the private sector* 176 124 6.04 1.94
24. Straightforwardness and honesty* 224 75 7.38 2.03
25. Treating clients and stakeholders in Argentina with respect* 235 65 7.99 1.80
26. Being a long-term partner* 237 63 7.72 1.82
50
World Bank Group Country Opinion Survey 2019: Argentina
C. World Bank Group’s Effectiveness and Results
1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness
it does in the following areas of development in Argentina? (1-Not effective at all,
10-Very effective) N DK Mean SD
1. Social protection (e.g., pensions, targeted social assistance) 131 163 6.56 1.95
2. Gender equity (closing the gap between women and men, and boys and
144 150 6.78 1.93
girls)
3. Private sector development 123 167 6.18 1.83
4. Education 145 145 6.21 1.98
5. Public sector governance/reform (i.e., government effectiveness, public
144 149 6.30 2.05
financial management, public expenditure, fiscal system reform)
6. Urban development 155 138 7.08 1.78
7. Energy 139 149 7.11 1.79
8. Water and sanitation 151 140 7.46 1.71
9. Job creation/employment 123 167 5.72 2.12
10. Health 126 162 6.60 2.11
11. Financial markets 92 195 6.33 2.09
12. Transport (e.g., roads, bridges, transportation) 146 146 7.29 1.75
13. Agriculture and rural development 108 182 6.81 2.12
14. Trade and exports 87 200 6.71 1.89
15. Natural resource management (renewable/non-renewable) 133 158 6.98 1.91
16. Climate change (e.g., mitigation, adaptation) 138 152 7.04 2.00
17. Poverty reduction 174 118 6.40 2.17
18. Anti-corruption 113 175 6.34 2.37
19. Economic growth 125 160 6.36 2.07
20. Disaster risk management 93 192 6.53 2.15
21. Equality of opportunity (i.e., social inclusion) 147 141 6.75 2.01
Achieving Development Results N DK Mean SD
2. To what extent does the World Bank Group’s work help to achieve
development results in Argentina?* (1-To no degree at all, 10-To a very 232 65 6.27 1.80
significant degree)
Influencing the Development Agenda N DK Mean SD
3. To what extent does the World Bank Group influence the development
233 63 5.90 1.89
agenda in Argentina?* (1-To no degree at all, 10-To a very significant degree)
To what extent do you agree with the following statements about the World
Bank Group in Argentina? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD
4. The World Bank Group’s financial instruments (i.e., investment lending,
Development Policy Loan, Trust Funds, Guarantees, etc.) meet the needs of 245 52 6.11 2.00
Argentina*
5. The World Bank Group meets Argentina’s needs for knowledge services (e.g.,
228 67 6.68 1.90
research, analysis, data, technical assistance)*
51
World Bank Group Country Opinion Survey 2019: Argentina
D. The World Bank Group’s Knowledge Work and Activities
1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents
activities in the work you do? (N=296)
Weekly 9.8%
Monthly 20.9%
A few times a year 51.0%
Rarely 14.9%
Never 3.4%
In Argentina, to what extent do you believe that the World Bank Group’ s Degree
knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD
2. Are timely 215 69 6.98 1.66
3. Include appropriate level of stakeholder involvement during preparation 193 91 6.51 1.94
4. Lead to practical solutions 210 79 6.32 1.88
5. Are source of relevant information on global good practices 222 62 7.60 1.71
6. Are adequately disseminated 239 48 6.11 2.22
7. Are translated enough into local language 211 72 7.11 2.19
8. Are adaptable to Argentina’s specific development challenges and country
213 74 6.69 1.93
circumstances*
Overall Evaluations N DK Mean SD
9. Overall, how significant a contribution do you believe the World Bank
Group's knowledge work and activities make to development results in your 238 51 6.36 1.84
country?* (1-Not significant at all, 10-Very significant)
10. Overall, how would you rate the technical quality of the World Bank Group's
knowledge work and activities?* (1-Very low technical quality, 10-Very high 252 39 7.68 1.52
technical quality)
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? Level of Agreement
(1-Strongly disagree, 10-Strongly agree) N DK Mean SD
1. The World Bank Group disburses funds promptly 189 95 7.22 1.87
2. The World Bank Group effectively monitors and evaluates the projects and
223 64 7.28 1.84
programs it supports
3. The World Bank Group’s approvals and reviews are done in a timely fashion 183 101 6.93 1.76
4. The World Bank Group’s Environmental and Social Framework requirements
198 86 7.26 1.87
are reasonable
5. The World Bank Group’s conditions on its lending are reasonable 203 80 7.12 1.86
6. The World Bank Group takes decisions quickly in Argentina* 192 92 6.38 1.92
7. Working with the World Bank Group increases Argentina’s institut ional
220 64 7.24 1.96
capacity
8. Working with the World Bank Group helps to strengthen government
219 67 7.43 2.05
transparency in Argentina
9. Where country systems (e.g., procurement, financial management, etc.) are
160 123 7.28 1.90
adequate, the World Bank Group makes appropriate use of them*
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World Bank Group Country Opinion Survey 2019: Argentina
F. The Future Role of the World Bank Group in Argentina
1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents
greater value in Argentina? (Choose no more than TWO) (Responses Combined; N=288)
Increase the level of capacity development in the country 26.7%
Reduce the complexity of obtaining World Bank Group financing 26.0%
Engage more effectively with civil society (e.g., NGOs, CBOs) 19.4%
Collaborate more effectively with Government clients (e.g., national, state, local) 15.6%
Engage more effectively with private sector 14.6%
Offer more innovative financial products 11.8%
Improve the quality of its experts as related to Argentina’s specific challenges 11.8%
Engage more directly with beneficiaries 11.1%
Help to bring discipline/effective supervision to implementation of World Bank
10.1%
Group projects
Provide more adequate data/knowledge/statistics/figures on Argentina’s
8.7%
economy
Offer more innovative knowledge services 8.7%
Work faster 8.3%
Engage more effectively with partners such as bilaterals, multilaterals, trust
7.3%
funds, UN
Increase availability of Reimbursable Advisory Services (RAS) 4.9%
Other 3.1%
Ensure greater selectivity in its work 1.4%
2. When considering the combination of services that the World Bank Group
offers in Argentina, and taking into account its limited level of resources, which
ONE of the following do you believe the World Bank Group should offer more Percentage of Respondents
of in Argentina? (Select only ONE response) (N=287)
Financial services 31.4%
Knowledge products 20.6%
Convening services 6.6%
None of the above 0.0%
The combination is appropriate for Argentina 27.2%
Don’t know 14.3%
G. Communication and Information Sharing
1. How frequently do you interact with the World Bank Group now in Percentage of Respondents
Argentina? (N=291)
Never 13.4%
Less than once a year 14.1%
Once a year to a few times a year 37.5%
Less than once a month 8.9%
At least once a month 16.8%
At least once a week 9.3%
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World Bank Group Country Opinion Survey 2019: Argentina
G. Communication and Information Sharing (continued)
2. How do you get most of your information about economic and social Percentage of Respondents
development issues in Argentina? (Choose no more than TWO) (Responses Combined; N=291)
Internet 60.1%
Local newspapers 44.0%
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 21.3%
Other 19.2%
International newspapers 12.4%
Local television 8.9%
Radio 3.8%
International television 1.0%
3. How would you prefer to receive information from the World Bank Group? Percentage of Respondents
(Choose no more than TWO) (Responses Combined; N=290)
e-Newsletters 42.1%
Direct contact with World Bank Group (i.e., face to face meetings/discussions) 41.4%
World Bank Group’s seminars/workshops/conferences 39.0%
World Bank Group’s publications and other written materials 26.6%
World Bank Group’s website 21.7%
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 11.7%
4. Over the past SIX MONTHS, on average how often did Percentage of Respondents
you do any of the following related to the World Bank Every few Every few Every few
Group (WBG)? days weeks months Not at all
Read, viewed or heard a story about the WBG in local media
11.7% 29.8% 44.3% 14.2%
(newspaper, magazine, TV, radio) (N=282)
Read, viewed or heard a story about the WBG in global
10.0% 22.9% 48.4% 18.6%
media (newspaper, magazine, TV, radio) (N=279)
Interacted with the WBG on Social Media (e.g., read a post
12.0% 18.7% 23.9% 45.4%
or tweet, liked, commented, shared, retweeted) (N=284)
Visited a WBG website (e.g., read a blog, used data) (N=281) 11.4% 27.0% 46.6% 14.9%
Attended an event/conference hosted by the WBG (N=284) 2.1% 11.3% 46.1% 40.5%
Watched a webinar or online event hosted by the WBG
0.4% 6.3% 23.2% 70.2%
(N=285)
Read some or all of a WBG research paper or publication
2.8% 21.8% 55.1% 20.4%
(N=285)
Met professionally with WBG staff (N=283) 9.5% 19.4% 35.0% 36.0%
Read a WBG e-newsletter (N=284) 2.8% 15.5% 31.7% 50.0%
54
World Bank Group Country Opinion Survey 2019: Argentina
H. Background Information
1. Which of the following best describes your current affiliation? Percentage of Respondents
(Select only ONE response) (N=368)
Employee of a Ministry, Ministerial Department or Implementation Agency 18.5%
Project Management Unit (PMU) overseeing implementation of project/
Consultant/Contractor working on World Bank Group supported 14.4%
project/program
NGO/Community Based Organization 13.9%
Private Sector Organization 10.1%
Academia/Research Institute/Think Tank 8.4%
Multilateral Agency 6.8%
Local Government Office or Staff 6.0%
Media (press, radio, TV, web, etc.) 5.4%
Office of Parliamentarian 3.8%
Private Foundation 3.5%
Office of Minister 2.7%
Financial Sector/Private Bank 2.2%
Bilateral Agency 1.4%
Independent Government Institution (i.e., Regulatory Agency, Central Bank/
1.1%
oversight institution)
Other 1.1%
Office of the President, Prime Minister 0.3%
Trade Union 0.3%
Faith-Based Group 0.3%
Youth Group 0.0%
Judiciary Branch 0.0%
2. Please identify the primary specialization of your work. Percentage of Respondents
(Select only ONE response) (N=368)
Generalist (specialized in multiple sectors) 12.8%
Education 9.5%
Governance 8.2%
Environment and natural resources 7.6%
Transport and ICT 6.5%
Urban, rural, and social development 6.3%
Water 6.0%
Trade and competitiveness 5.7%
Other 5.7%
Social protection and labor 5.4%
Macroeconomics and fiscal management 4.9%
Health, nutrition, and population 4.1%
Finance and markets 3.8%
Energy and extractives 3.5%
Poverty 3.5%
Agriculture 1.6%
Jobs 1.4%
Fragility, conflict and violence 1.1%
Public-private partnerships 1.1%
Gender 1.1%
Climate change 0.3%
55
World Bank Group Country Opinion Survey 2019: Argentina
H. Background Information (continued)
3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents
Group (IBRD, IFC, MIGA, ICSID) in your country? (N=369)
Yes 36.6%
No 63.4%
4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents
primarily collaborate/work with in Argentina? (Select only ONE response) (N=136)
The World Bank (IBRD) 89.7%
The International Finance Corporation (IFC) 8.8%
The Multilateral Investment Guarantee Agency (MIGA) 0.7%
International Centre for Settlement of Investment Disputes (ICSID) 0.7%
Percentage of Respondents
5. Do your projects involve both the World Bank and the IFC? (N=131)
Yes 20.6%
No 79.4%
6. Which of the following describes most of your exposure to the World Bank Percentage of Respondents
Group in Argentina? (Choose no more than TWO) (Responses Combined; N=357)
Engage in World Bank Group related/sponsored events/activities 38.9%
Collaborate as part of my professional duties 38.7%
Use World Bank Group reports/data 36.7%
Use World Bank Group website for information, data, research, etc. 24.1%
Observer (i.e., follow in media, discuss in informal conversations, etc.) 14.8%
Percentage of Respondents
7. What’s your gender? (N=371)
Female 40.7%
Male 59.3%
Percentage of Respondents
8. What’s your age? (N=373)
25 and under 1.6%
26-35 13.7%
36-45 30.3%
46-55 26.5%
56 and above 27.9%
Percentage of Respondents
9. Which best represents your geographic location? (N=369)
City of Buenos Aires 78.9%
Provinces 21.1%
56
World Bank Group Country Opinion Survey 2019: Argentina
Appendix B: Responses to Selected Questions by Stakeholder Groups14
Office of the President/Prime Minister/Minister N=11 Office of Parliamentarian N=14 Employee of a Ministry N=68
PMU/Consultant on WBG Project N=53 Local Govt. N=22 Bilateral/Multilateral Agency N=30
Private Sector/Financial Sector/Private Bank N=45 CSO N=66 Media N=20
Academia N=31 Other15 N=8
A. General Issues facing Argentina
When you think about the future in Argentina, are you … ?*
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
Percentage of Respondents Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Very pessimistic 0.0% 0.0% 7.4% 7.5% 4.5% 3.3% 13.3% 7.6% 25.0% 16.1% 0.0%
Somewhat pessimistic 45.5% 0.0% 35.3% 32.1% 50.0% 53.3% 37.8% 36.4% 50.0% 48.4% 50.0%
Somewhat optimistic 18.2% 35.7% 36.8% 41.5% 27.3% 43.3% 40.0% 37.9% 25.0% 29.0% 37.5%
Very optimistic 27.3% 57.1% 14.7% 9.4% 9.1% 0.0% 4.4% 7.6% 0.0% 6.5% 0.0%
Not sure 9.1% 7.1% 5.9% 9.4% 9.1% 0.0% 4.4% 10.6% 0.0% 0.0% 12.5%
*Significantly different between stakeholder groups
14
Only 368 respondents provided information about their current affiliation (question H1 in the questionnaire). Therefore, only these respondents were included in the across-stakeholder
analysis presented in this appendix.
15
Includes the following categories: Independent Government Institution (N=4) and Other (N=4).
57
World Bank Group Country Opinion Survey 2019: Argentina
A. General Issues facing Argentina (continued)
Listed below are a number of development priorities in Argentina. Please identify which of the following you consider the most important development priorities in Argentina.
(Choose no more than THREE)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Global/regional integration* 0.0% 7.1% 2.9% 0.0% 0.0% 6.9% 4.4% 6.2% 5.0% 6.5% 37.5%
Food security 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 2.2% 9.2% 0.0% 0.0% 0.0%
Financial markets 0.0% 0.0% 1.5% 3.8% 0.0% 6.9% 0.0% 3.1% 5.0% 0.0% 0.0%
Education 18.2% 21.4% 33.8% 37.7% 50.0% 37.9% 35.6% 43.1% 35.0% 45.2% 0.0%
Public sector governance/
45.5% 21.4% 20.6% 18.9% 27.3% 41.4% 44.4% 16.9% 15.0% 41.9% 25.0%
reform*
Urban development 0.0% 7.1% 1.5% 1.9% 4.5% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0%
Energy 0.0% 14.3% 8.8% 7.5% 4.5% 0.0% 6.7% 7.7% 10.0% 6.5% 12.5%
Social protection 0.0% 14.3% 2.9% 9.4% 0.0% 6.9% 0.0% 7.7% 0.0% 12.9% 0.0%
Gender equity (closing the
gap between women and 9.1% 0.0% 2.9% 1.9% 0.0% 6.9% 0.0% 4.6% 5.0% 0.0% 0.0%
men, and boys and girls)
Water and sanitation* 0.0% 0.0% 8.8% 15.1% 0.0% 0.0% 2.2% 3.1% 5.0% 0.0% 0.0%
Pollution 0.0% 0.0% 0.0% 1.9% 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Job creation/employment* 63.6% 57.1% 26.5% 24.5% 27.3% 41.4% 31.1% 26.2% 30.0% 9.7% 12.5%
Health 9.1% 0.0% 4.4% 3.8% 4.5% 10.3% 4.4% 4.6% 0.0% 6.5% 12.5%
Private sector development 18.2% 14.3% 8.8% 9.4% 13.6% 10.3% 24.4% 7.7% 25.0% 3.2% 0.0%
Climate change* 18.2% 0.0% 2.9% 5.7% 13.6% 0.0% 4.4% 9.2% 0.0% 0.0% 25.0%
Poverty reduction 36.4% 14.3% 45.6% 39.6% 31.8% 24.1% 42.2% 43.1% 50.0% 35.5% 50.0%
Trade and exports 9.1% 14.3% 8.8% 3.8% 9.1% 17.2% 13.3% 0.0% 10.0% 9.7% 0.0%
Crime and violence 9.1% 0.0% 5.9% 3.8% 0.0% 13.8% 4.4% 6.2% 0.0% 6.5% 25.0%
Natural resource
management (renewable/ 9.1% 0.0% 4.4% 5.7% 18.2% 3.4% 4.4% 4.6% 0.0% 3.2% 0.0%
non-renewable)
Anti-corruption 0.0% 7.1% 8.8% 17.0% 9.1% 24.1% 6.7% 16.9% 20.0% 16.1% 0.0%
Judiciary reform 0.0% 14.3% 8.8% 9.4% 18.2% 10.3% 17.8% 13.8% 15.0% 19.4% 12.5%
Transport 9.1% 0.0% 7.4% 5.7% 4.5% 0.0% 2.2% 0.0% 5.0% 0.0% 12.5%
Agriculture and rural
0.0% 0.0% 0.0% 7.5% 0.0% 3.4% 0.0% 3.1% 0.0% 0.0% 0.0%
development
Economic growth* 9.1% 57.1% 36.8% 37.7% 36.4% 24.1% 37.8% 21.5% 55.0% 45.2% 62.5%
Disaster risk management 0.0% 0.0% 2.9% 0.0% 4.5% 0.0% 0.0% 1.5% 0.0% 0.0% 0.0%
Equality of opportunity 18.2% 21.4% 23.5% 24.5% 13.6% 10.3% 4.4% 30.8% 10.0% 29.0% 12.5%
Information and
9.1% 0.0% 10.3% 0.0% 0.0% 0.0% 2.2% 3.1% 0.0% 3.2% 0.0%
communications technology
*Significantly different between stakeholder groups
58
World Bank Group Country Opinion Survey 2019: Argentina
A. General Issues facing Argentina (continued)
When economic and/or social reform efforts fail or are slow to take place in Argentina, which of the following would you attribute this to? (Choose no more than TWO)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Reforms are not well thought
out in light of country 30.0% 53.8% 43.8% 40.4% 31.8% 35.7% 54.5% 43.5% 35.0% 64.5% 37.5%
challenges
Poor coordination within the
20.0% 15.4% 25.0% 21.2% 22.7% 17.9% 18.2% 24.2% 10.0% 22.6% 37.5%
government
Inadequate level of donor
10.0% 7.7% 0.0% 3.8% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0%
coordination
Inadequate level of
0.0% 0.0% 0.0% 3.8% 4.5% 3.6% 4.5% 0.0% 0.0% 0.0% 0.0%
government accountability
Inadequate level of capacity
20.0% 15.4% 21.9% 32.7% 31.8% 32.1% 29.5% 27.4% 35.0% 35.5% 62.5%
in the government
Political pressures and
30.0% 53.8% 42.2% 32.7% 36.4% 46.4% 40.9% 37.1% 55.0% 38.7% 50.0%
obstacles
Inadequate level of private
20.0% 7.7% 18.8% 9.6% 18.2% 0.0% 9.1% 4.8% 15.0% 9.7% 0.0%
sector participation
Inadequate level of citizen/
0.0% 7.7% 10.9% 7.7% 9.1% 7.1% 6.8% 14.5% 5.0% 6.5% 0.0%
civil society participation
Corruption 30.0% 23.1% 15.6% 32.7% 13.6% 35.7% 22.7% 29.0% 35.0% 12.9% 12.5%
Private sector involvement
10.0% 0.0% 9.4% 0.0% 18.2% 3.6% 0.0% 4.8% 5.0% 6.5% 0.0%
and/or influence
Other 10.0% 0.0% 9.4% 1.9% 9.1% 7.1% 9.1% 8.1% 5.0% 0.0% 0.0%
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
To what extent do you trust the World Bank
9 7.22 1.48 11 7.45 1.69 55 6.65 1.82 48 7.02 1.77 17 7.24 1.86 23 7.00 2.24 39 6.90 1.92 43 6.16 1.91 15 6.20 2.18 26 7.00 1.36 7 7.00 0.82
Group to do what is right?
(1-To no degree at all, 10-To a very significant degree)
59
World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group
How familiar are you with the work of these organizations in Argentina? (1-Not familiar at all, 10-Extremely familiar)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
World Bank Group (WBG)* 10 7.50 1.43 10 6.00 2.05 58 7.52 1.95 49 7.67 2.08 18 7.22 2.49 24 6.38 2.45 42 6.50 2.53 61 4.52 2.45 17 5.24 2.14 29 7.07 2.20 7 6.43 3.10
Inter-American Development Bank (IDB/BID)* 10 7.00 1.76 10 6.70 1.77 58 7.64 1.95 49 6.94 2.38 18 7.83 2.23 24 6.79 2.62 42 7.00 2.25 60 5.45 2.28 18 5.78 2.53 29 7.03 2.32 7 6.71 2.29
Latin American Development Bank (CAF)* 10 6.30 2.41 10 4.40 3.06 58 6.40 2.32 49 5.88 3.01 18 5.94 2.71 24 5.63 2.68 42 5.81 2.47 60 4.20 2.73 17 5.12 2.78 29 5.55 2.93 7 5.14 3.02
*Significantly different between stakeholder groups
Overall, please rate your impression of the effectiveness of these organizations in Argentina. (1-Not effective at all, 10-Very effective)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
World Bank Group (WBG)* 10 7.30 1.83 9 6.89 1.69 52 7.10 1.83 47 7.34 1.62 15 7.67 1.50 16 7.13 1.96 34 7.44 1.85 41 5.61 2.23 13 6.46 1.61 26 7.19 1.23 5 7.20 2.17
Inter-American Development Bank (IDB/BID)* 10 7.30 1.77 10 7.20 1.62 53 7.28 1.56 44 7.25 1.66 16 8.31 1.01 17 7.00 1.90 38 7.74 1.39 47 5.94 2.08 14 6.86 1.99 25 7.04 1.21 5 7.00 2.00
Latin American Development Bank (CAF) 10 7.10 2.51 7 6.00 2.71 45 6.60 1.64 36 6.78 1.61 10 7.40 0.97 15 6.53 2.00 28 6.71 2.00 35 5.43 2.40 13 6.77 2.24 19 6.68 1.42 4 6.75 1.89
*Significantly different between stakeholder groups
60
World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
When thinking about how the World Bank Group can have the most impact on development results in Argentina, in which sectors do you believe the World Bank Group should focus most of
its resources (financial and knowledge services) in Argentina? (Choose no more than THREE)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Health 10.0% 0.0% 5.2% 12.2% 16.7% 4.3% 4.8% 3.4% 5.6% 14.3% 14.3%
Public sector governance/
20.0% 30.0% 10.3% 10.2% 22.2% 21.7% 31.0% 18.6% 16.7% 25.0% 42.9%
reform
Education 40.0% 30.0% 34.5% 22.4% 22.2% 26.1% 28.6% 35.6% 27.8% 39.3% 42.9%
Financial markets 0.0% 0.0% 5.2% 4.1% 0.0% 13.0% 11.9% 8.5% 0.0% 3.6% 0.0%
Global/regional integration 10.0% 10.0% 5.2% 8.2% 0.0% 13.0% 7.1% 8.5% 5.6% 7.1% 0.0%
Energy 0.0% 0.0% 10.3% 14.3% 16.7% 0.0% 14.3% 8.5% 5.6% 7.1% 14.3%
Water and sanitation* 10.0% 10.0% 17.2% 28.6% 22.2% 4.3% 9.5% 6.8% 5.6% 21.4% 0.0%
Pollution* 0.0% 10.0% 1.7% 8.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Job creation/employment 20.0% 40.0% 20.7% 16.3% 50.0% 17.4% 11.9% 22.0% 11.1% 17.9% 28.6%
Social protection 0.0% 0.0% 17.2% 12.2% 0.0% 8.7% 0.0% 5.1% 11.1% 10.7% 0.0%
Gender equity (closing the
gap between women and 10.0% 0.0% 1.7% 4.1% 5.6% 4.3% 4.8% 1.7% 0.0% 0.0% 0.0%
men, and boys and girls)
Private sector development 10.0% 10.0% 12.1% 8.2% 11.1% 4.3% 21.4% 10.2% 16.7% 10.7% 14.3%
Food security 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 1.7% 5.6% 0.0% 0.0%
Urban development 10.0% 20.0% 10.3% 6.1% 16.7% 4.3% 2.4% 6.8% 0.0% 7.1% 0.0%
Information and
10.0% 0.0% 8.6% 0.0% 0.0% 0.0% 2.4% 3.4% 5.6% 0.0% 0.0%
communications technology
Transport 50.0% 0.0% 20.7% 20.4% 22.2% 4.3% 21.4% 11.9% 22.2% 17.9% 14.3%
Natural resource
management (renewable/ 0.0% 0.0% 8.6% 12.2% 5.6% 4.3% 14.3% 8.5% 5.6% 7.1% 0.0%
non-renewable)
Climate change 10.0% 10.0% 3.4% 16.3% 16.7% 17.4% 0.0% 10.2% 0.0% 7.1% 14.3%
Poverty reduction 20.0% 30.0% 51.7% 30.6% 16.7% 26.1% 33.3% 44.1% 44.4% 28.6% 42.9%
Judiciary reform 0.0% 0.0% 1.7% 4.1% 11.1% 17.4% 14.3% 8.5% 16.7% 10.7% 14.3%
Economic growth 30.0% 40.0% 13.8% 22.4% 22.2% 39.1% 28.6% 25.4% 44.4% 25.0% 42.9%
Disaster risk management 10.0% 0.0% 3.4% 0.0% 5.6% 4.3% 2.4% 0.0% 0.0% 0.0% 0.0%
Equality of opportunity 10.0% 0.0% 12.1% 10.2% 5.6% 17.4% 7.1% 22.0% 22.2% 28.6% 0.0%
Agriculture and rural
0.0% 10.0% 3.4% 8.2% 0.0% 4.3% 7.1% 6.8% 0.0% 0.0% 0.0%
development
Trade and exports 0.0% 30.0% 5.2% 4.1% 5.6% 8.7% 7.1% 8.5% 11.1% 7.1% 0.0%
Crime and violence 0.0% 10.0% 3.4% 2.0% 0.0% 13.0% 2.4% 0.0% 0.0% 0.0% 0.0%
Anti-corruption 0.0% 0.0% 5.2% 6.1% 0.0% 21.7% 7.1% 11.9% 16.7% 3.6% 0.0%
*Significantly different between stakeholder groups
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
From your perspective, which of the following best describes the World Bank Group’s curr ent emphasis on investing in human capital (e.g., education, health, social protection)?
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
Percentage of Respondents Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Increased its emphasis
30.0% 0.0% 26.3% 15.2% 11.8% 12.5% 15.8% 18.3% 16.7% 10.7% 28.6%
recently
Decreased its emphasis
30.0% 10.0% 7.0% 6.5% 5.9% 8.3% 10.5% 11.7% 0.0% 3.6% 14.3%
recently
Emphasis has remained
30.0% 50.0% 33.3% 41.3% 41.2% 25.0% 26.3% 16.7% 16.7% 35.7% 14.3%
pretty consistent over time
Don’t know 10.0% 40.0% 33.3% 37.0% 41.2% 54.2% 47.4% 53.3% 66.7% 50.0% 42.9%
In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country?
(Choose no more than TWO)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Parliament 10.0% 30.0% 8.8% 6.5% 5.6% 12.5% 10.3% 5.0% 11.1% 7.1% 28.6%
Media* 0.0% 0.0% 3.5% 2.2% 0.0% 0.0% 0.0% 0.0% 27.8% 3.6% 0.0%
Youth/university groups* 40.0% 0.0% 15.8% 10.9% 5.6% 12.5% 2.6% 5.0% 5.6% 10.7% 14.3%
Private sector* 20.0% 20.0% 15.8% 21.7% 16.7% 29.2% 66.7% 25.0% 16.7% 14.3% 28.6%
Local government* 70.0% 80.0% 40.4% 52.2% 72.2% 37.5% 23.1% 30.0% 11.1% 25.0% 42.9%
NGOs/Community Based
0.0% 40.0% 26.3% 15.2% 33.3% 25.0% 25.6% 73.3% 22.2% 14.3% 28.6%
Organizations*
Academia/think tanks/
20.0% 10.0% 40.4% 39.1% 44.4% 29.2% 43.6% 35.0% 50.0% 82.1% 28.6%
research institutes*
Beneficiaries 30.0% 10.0% 22.8% 28.3% 11.1% 8.3% 10.3% 8.3% 11.1% 21.4% 28.6%
Other 0.0% 0.0% 1.8% 2.2% 0.0% 12.5% 0.0% 5.0% 0.0% 0.0% 0.0%
Don’t know 0.0% 0.0% 5.3% 4.3% 0.0% 8.3% 5.1% 3.3% 16.7% 7.1% 0.0%
*Significantly different between stakeholder groups
To what extent do you agree with the following statements about the World Bank Group’s work in Argentina? (1-Strongly disagree, 10-Strongly agree)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Overall the World Bank Group currently plays
10 6.40 1.58 10 5.60 1.71 52 6.40 2.00 44 6.16 2.01 16 6.31 1.66 19 6.37 2.14 35 5.37 1.99 41 5.51 2.46 13 5.23 1.83 26 6.04 1.82 5 5.80 1.79
a relevant role in development in Argentina
The World Bank Group’s work is aligned with
what I consider the development priorities for 9 6.33 2.06 9 4.89 1.45 53 6.47 1.74 43 6.47 1.98 16 6.25 1.57 18 6.17 2.01 32 5.66 2.03 40 5.73 2.20 10 5.40 1.96 24 6.29 1.92 5 5.00 2.35
Argentina
62
World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
To what extent is the World Bank Group an effective development partner in Argentina, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Responsiveness to needs 10 6.80 1.87 8 5.75 2.38 51 6.29 1.33 43 6.79 1.70 16 6.31 1.54 12 6.42 1.73 28 6.18 1.61 32 5.69 2.10 11 5.91 2.02 20 6.30 1.49 5 6.40 1.34
Flexibility (in terms of the institution’s products
10 6.20 1.55 8 5.25 1.67 49 5.57 1.55 42 5.90 1.64 17 5.41 1.87 15 6.27 2.25 28 5.79 1.91 31 4.94 1.79 10 6.30 2.16 19 5.79 2.27 5 5.20 2.68
and services)
Flexibility (in terms of changing country
10 6.00 1.63 9 6.11 1.62 49 5.65 1.64 44 5.91 1.85 17 5.47 2.00 14 5.86 1.96 29 5.90 2.11 31 5.42 1.93 13 6.38 2.50 21 5.76 2.17 5 5.80 2.77
circumstances)
Being inclusive 9 7.11 1.27 9 5.78 2.39 48 6.56 1.43 39 6.56 1.76 16 6.50 1.83 16 7.00 1.79 26 6.54 1.75 31 5.52 2.29 11 6.18 2.48 20 7.00 1.97 5 6.20 2.17
Openness (sharing data and other
10 6.90 1.10 8 6.50 1.69 49 6.78 1.66 42 7.36 1.72 17 7.18 1.78 17 7.35 2.03 28 7.64 1.77 33 6.39 2.19 11 5.73 2.10 16 8.19 1.56 6 6.67 1.21
information)*
Collaboration with the Government 9 7.44 0.88 8 6.50 1.60 49 7.16 1.30 42 7.36 1.85 17 7.18 1.42 17 7.00 1.66 30 7.37 1.73 31 6.90 1.60 13 6.92 2.18 18 7.89 1.37 5 7.20 0.84
The speed in which it gets things
9 6.56 1.42 7 4.29 2.06 48 5.71 1.93 44 5.91 2.02 15 6.33 1.63 13 5.92 1.75 25 5.12 1.83 29 4.48 2.21 6 5.33 1.21 16 5.75 1.53 6 5.00 2.68
accomplished on the ground*
Helping to bring discipline/effective supervision
9 6.89 1.45 9 5.67 2.06 46 6.78 1.59 42 7.19 1.84 14 7.29 1.54 16 6.56 2.10 28 6.29 1.98 28 6.00 2.02 9 6.33 2.29 14 6.64 1.91 5 6.20 1.10
to implementation of investment projects
Collaboration with civil society* 7 6.57 1.62 6 5.67 1.86 41 5.83 1.64 36 6.64 1.97 15 6.20 1.78 16 6.25 1.81 24 5.54 1.82 37 4.81 2.42 9 5.22 2.86 11 6.09 2.34 3 5.00 3.46
Staff accessibility* 9 6.89 2.03 7 6.00 1.91 47 6.94 1.99 45 7.78 1.68 17 6.82 2.27 17 6.06 2.14 29 6.62 2.38 28 5.11 2.87 11 5.09 2.26 18 7.67 1.88 4 5.50 3.32
Collaboration with other donors and
6 7.50 1.38 7 5.29 1.60 41 6.02 1.74 25 7.08 1.71 12 7.00 1.21 15 6.00 1.96 18 5.94 2.31 24 5.63 2.37 7 5.86 1.68 9 7.33 2.12 3 5.33 2.08
development partners
Collaboration with the private sector 5 6.80 1.64 8 5.13 2.10 36 6.06 1.67 22 6.00 1.95 10 6.60 1.90 12 6.67 2.42 31 6.06 2.32 29 5.55 1.72 10 6.00 1.83 9 6.56 2.13 2 5.50 2.12
Straightforwardness and honesty 9 7.56 2.07 8 6.25 2.38 47 7.47 1.85 41 7.49 2.09 16 7.69 2.02 17 6.71 1.90 27 7.96 2.10 27 6.78 2.08 8 6.63 2.20 16 7.81 1.38 5 7.20 3.49
Treating clients and stakeholders in Argentina
10 7.50 1.43 7 6.86 1.86 48 7.94 1.85 44 8.43 1.44 17 8.65 0.93 15 7.40 2.03 29 8.28 2.00 26 7.00 1.96 12 7.75 2.01 20 8.55 1.50 5 7.80 2.77
with respect*
Being a long-term partner 9 7.67 1.32 9 6.44 1.81 49 7.61 1.74 42 8.07 1.79 16 8.25 1.24 18 7.33 2.20 31 7.97 1.97 28 7.00 1.83 12 7.83 2.04 17 8.41 1.58 4 7.75 1.89
*Significantly different between stakeholder groups
C. World Bank Group’s Effectiveness and Results
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
To what extent does the World Bank Group’s
work help to achieve development results in 10 6.30 2.21 8 5.63 1.69 45 6.47 1.85 42 6.71 1.80 15 6.80 1.32 16 5.81 2.14 31 6.35 1.50 26 5.77 1.97 10 5.10 1.66 22 6.09 1.63 5 6.40 1.95
Argentina?
(1-To no degree at all, 10-To a very significant degree)
63
World Bank Group Country Opinion Survey 2019: Argentina
C. World Bank Group’s Effectiveness and Results (continued)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
To what extent does the World Bank Group
influence the development agenda in 10 6.60 1.35 8 4.75 2.38 43 6.23 1.73 38 6.16 2.05 17 5.94 1.92 19 6.05 1.84 30 5.67 1.81 29 5.59 2.01 11 5.55 1.51 20 5.65 1.98 6 5.00 2.10
Argentina?
(1-To no degree at all, 10-To a very significant degree)
To what extent do you agree with the following statements about the World Bank Group in Argentina? (1- Strongly disagree, 10- Strongly agree)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
The World Bank Group’s financial instruments
10 6.40 1.78 9 5.22 1.86 46 6.13 2.03 40 6.98 1.82 15 6.27 1.39 17 6.29 2.23 33 6.36 1.87 31 5.55 2.32 12 5.58 2.15 23 5.48 1.90 6 4.50 1.64
meet the needs of Argentina*
The World Bank Group meets Argentina’s
10 6.80 1.87 9 6.00 1.50 43 6.23 1.84 35 7.29 1.81 14 7.71 0.91 18 6.78 2.16 29 6.69 2.14 29 6.41 1.88 9 5.89 2.47 25 6.56 1.92 5 7.00 1.87
needs for knowledge services
*Significantly different between stakeholder groups
D. The World Bank Group’s Knowledge Work and Activities
How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?*
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
Percentage of Respondents Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Weekly 10.0% 11.1% 22.0% 20.9% 11.1% 4.3% 0.0% 3.8% 0.0% 3.7% 16.7%
Monthly 20.0% 44.4% 24.0% 14.0% 22.2% 13.0% 21.1% 15.1% 20.0% 37.0% 0.0%
A few times a year 50.0% 22.2% 46.0% 58.1% 27.8% 78.3% 47.4% 54.7% 60.0% 48.1% 50.0%
Rarely 20.0% 11.1% 8.0% 4.7% 33.3% 4.3% 26.3% 20.8% 13.3% 11.1% 16.7%
Never 0.0% 11.1% 0.0% 2.3% 5.6% 0.0% 5.3% 5.7% 6.7% 0.0% 16.7%
*Significantly different between stakeholder groups
64
World Bank Group Country Opinion Survey 2019: Argentina
D. The World Bank Group’s Knowledge Work and Activities (continued)
In Argentina, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Are adaptable to Argentina’s specific
development challenges and country 8 6.63 1.51 8 6.50 1.77 40 6.48 1.50 35 7.31 1.84 14 6.86 1.35 17 7.18 1.55 27 6.04 2.34 27 6.15 2.61 8 7.25 1.39 21 7.00 2.02 5 5.80 2.17
circumstances
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
Overall, how significant a contribution do you
believe the World Bank Group's knowledge
9 6.78 2.17 8 5.38 1.51 45 6.27 1.74 40 7.15 1.83 16 6.50 1.59 18 6.61 2.25 31 5.90 1.80 30 6.07 1.87 11 5.73 2.20 22 6.23 1.51 5 6.00 1.73
work and activities make to development
results in your country?
Overall, how would you rate the technical
quality of the World Bank Group's knowledge 10 7.40 1.58 9 7.56 0.88 45 7.49 1.39 42 8.02 1.69 15 7.87 1.13 19 8.16 1.38 32 7.44 1.97 36 7.31 1.51 11 7.18 1.89 25 8.04 1.17 5 8.20 0.45
work and activities?
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1- Strongly disagree, 10- Strongly agree)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of a PMU/Consultant Multilateral Financial Sector/
Minister/Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Bank CSO Media Academia Other
N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD
The World Bank Group takes decisions
8 5.88 1.73 6 4.33 2.16 42 6.45 1.74 35 7.31 1.76 15 6.40 2.06 11 6.45 1.69 30 6.53 1.68 16 5.19 1.83 7 5.71 2.14 15 6.47 1.85 5 4.80 2.59
quickly in Argentina*
Where country systems are adequate, the
World Bank Group makes appropriate use of 9 6.33 1.41 5 7.40 0.55 31 7.32 1.72 34 7.71 2.08 12 7.17 1.70 11 6.64 2.73 22 7.59 1.79 14 7.21 1.85 5 6.80 1.64 12 6.67 2.39 4 8.00 1.15
them
*Significantly different between stakeholder groups
65
World Bank Group Country Opinion Survey 2019: Argentina
F. The Future Role of the World Bank Group in Argentina
Which of the following SHOULD the World Bank Group do to make itself of greater value in Argentina? (Choose no more than TWO)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Offer more innovative
20.0% 25.0% 10.2% 22.7% 0.0% 4.5% 13.2% 5.8% 15.4% 12.0% 16.7%
financial products
Ensure greater selectivity in
0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 1.9% 0.0% 0.0% 0.0%
its work
Provide more adequate
data/knowledge/statistics/fig 0.0% 12.5% 10.2% 2.3% 5.6% 9.1% 10.5% 9.6% 15.4% 16.0% 0.0%
ures on Argentina’s economy
Work faster* 10.0% 37.5% 4.1% 18.2% 11.1% 0.0% 7.9% 5.8% 7.7% 4.0% 0.0%
Reduce the complexity of
obtaining World Bank Group 50.0% 0.0% 36.7% 31.8% 38.9% 4.5% 28.9% 23.1% 23.1% 8.0% 33.3%
financing*
Increase availability of
Reimbursable Advisory 0.0% 0.0% 12.2% 11.4% 0.0% 0.0% 5.3% 1.9% 0.0% 0.0% 0.0%
Services (RAS)
Help to bring discipline/
effective supervision to
0.0% 0.0% 6.1% 13.6% 11.1% 4.5% 13.2% 7.7% 7.7% 24.0% 16.7%
implementation of World
Bank Group projects
Engage more effectively with
partners such as bilaterals,
0.0% 12.5% 6.1% 4.5% 5.6% 50.0% 2.6% 1.9% 0.0% 4.0% 0.0%
multilaterals, trust funds,
UN*
Engage more effectively with
10.0% 0.0% 4.1% 15.9% 11.1% 0.0% 2.6% 73.1% 15.4% 8.0% 16.7%
civil society*
Increase the level of capacity
40.0% 12.5% 30.6% 22.7% 38.9% 31.8% 18.4% 15.4% 7.7% 52.0% 50.0%
development in the country*
Engage more directly with
0.0% 12.5% 12.2% 13.6% 11.1% 4.5% 5.3% 13.5% 38.5% 8.0% 0.0%
beneficiaries
Improve the quality of its
experts as related to
0.0% 12.5% 10.2% 2.3% 33.3% 18.2% 18.4% 7.7% 7.7% 16.0% 0.0%
Argentina’s specific
challenges*
Engage more effectively with
0.0% 25.0% 8.2% 6.8% 5.6% 13.6% 44.7% 11.5% 23.1% 4.0% 16.7%
private sector*
Offer more innovative
0.0% 0.0% 12.2% 9.1% 5.6% 9.1% 2.6% 3.8% 30.8% 12.0% 0.0%
knowledge services
Collaborate more effectively
30.0% 37.5% 18.4% 9.1% 22.2% 18.2% 13.2% 9.6% 7.7% 16.0% 50.0%
with Government clients
Other 0.0% 0.0% 4.1% 4.5% 0.0% 9.1% 5.3% 0.0% 0.0% 4.0% 0.0%
*Significantly different between stakeholder groups
66
World Bank Group Country Opinion Survey 2019: Argentina
G. Communication and Information Sharing
How frequently do you interact with the World Bank Group now in Argentina?*
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
Percentage of Respondents Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Never 0.0% 42.9% 8.2% 2.3% 27.8% 8.7% 10.5% 30.8% 7.7% 3.7% 33.3%
Less than once a year 30.0% 14.3% 6.1% 4.5% 11.1% 17.4% 18.4% 23.1% 15.4% 11.1% 0.0%
Once a year to a few times a
40.0% 42.9% 26.5% 20.5% 16.7% 47.8% 39.5% 42.3% 69.2% 63.0% 50.0%
year
Less than once a month 0.0% 0.0% 8.2% 11.4% 0.0% 21.7% 18.4% 3.8% 0.0% 7.4% 16.7%
At least once a month 10.0% 0.0% 32.7% 31.8% 27.8% 4.3% 13.2% 0.0% 7.7% 14.8% 0.0%
At least once a week 20.0% 0.0% 18.4% 29.5% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
*Significantly different between stakeholder groups
How do you get most of your information about economic and social development issues in Argentina? (Choose no more than TWO)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
International television* 0.0% 0.0% 0.0% 0.0% 0.0% 8.7% 0.0% 0.0% 0.0% 0.0% 0.0%
Local newspapers 40.0% 62.5% 55.1% 46.5% 38.9% 34.8% 55.3% 36.5% 38.5% 29.6% 33.3%
Radio 0.0% 0.0% 2.0% 9.3% 5.6% 4.3% 5.3% 1.9% 0.0% 3.7% 0.0%
Social media 30.0% 25.0% 14.3% 27.9% 27.8% 26.1% 13.2% 25.0% 7.7% 25.9% 16.7%
International newspapers 20.0% 0.0% 16.3% 2.3% 0.0% 17.4% 15.8% 7.7% 30.8% 14.8% 16.7%
Local television* 10.0% 0.0% 4.1% 16.3% 22.2% 17.4% 2.6% 7.7% 0.0% 0.0% 50.0%
Internet 60.0% 37.5% 46.9% 62.8% 55.6% 56.5% 57.9% 63.5% 92.3% 70.4% 83.3%
Other 10.0% 25.0% 24.5% 14.0% 27.8% 8.7% 21.1% 23.1% 15.4% 22.2% 0.0%
*Significantly different between stakeholder groups
How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Direct contact with World
50.0% 37.5% 30.6% 50.0% 22.2% 43.5% 39.5% 49.0% 69.2% 26.9% 33.3%
Bank Group
World Bank Group’s website 20.0% 12.5% 14.3% 15.9% 27.8% 21.7% 23.7% 25.5% 15.4% 38.5% 16.7%
Social media 30.0% 12.5% 8.2% 11.4% 11.1% 17.4% 7.9% 13.7% 7.7% 11.5% 16.7%
World Bank Group’s
publications and other 0.0% 25.0% 36.7% 25.0% 27.8% 30.4% 23.7% 21.6% 23.1% 30.8% 33.3%
written materials
e-Newsletters 20.0% 62.5% 49.0% 36.4% 50.0% 43.5% 42.1% 35.3% 46.2% 46.2% 33.3%
World Bank Group’s
seminars/workshops/ 40.0% 25.0% 44.9% 40.9% 50.0% 30.4% 39.5% 39.2% 30.8% 26.9% 66.7%
conferences
67
World Bank Group Country Opinion Survey 2019: Argentina
H. Background Information
Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country?*
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
Percentage of Respondents Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Yes 18.2% 0.0% 57.4% 81.1% 40.9% 43.3% 33.3% 4.5% 5.0% 25.8% 25.0%
No 81.8% 100.0% 42.6% 18.9% 59.1% 56.7% 66.7% 95.5% 95.0% 74.2% 75.0%
*Significantly different between stakeholder groups
If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Argentina?* (Select only ONE response)
Office of the Bilateral/ Private Sector/
President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
Percentage of Respondents Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
The World Bank (IBRD) 100.0% 0.0% 100.0% 97.7% 88.9% 92.3% 40.0% 50.0% 0.0% 100.0% 100.0%
The International Finance
0.0% 0.0% 0.0% 2.3% 11.1% 7.7% 53.3% 50.0% 0.0% 0.0% 0.0%
Corporation (IFC)
The Multilateral Investment
0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 0.0% 0.0%
Guarantee Agency (MIGA)
International Centre for
Settlement of Investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 0.0% 0.0%
Disputes (ICSID)
*Significantly different between stakeholder groups
Which of the following describes most of your exposure to the World Bank Group in Argentina? (Choose no more than TWO)
Office of the Bilateral/ Private Sector/
Percentage of Respondents President/Prime Office of Employee of PMU/Consultant Local Multilateral Financial Sector/
(Responses Combined) Minister/Minister Parliamentarian a Ministry on WBG Project Govt. Agency Private Bank CSO Media Academia Other
Observer* 10.0% 21.4% 11.9% 0.0% 15.8% 13.8% 18.6% 29.0% 21.1% 10.0% 12.5%
Use World Bank Group
40.0% 50.0% 26.9% 15.7% 26.3% 41.4% 30.2% 51.6% 68.4% 56.7% 12.5%
reports/data*
Engage in World Bank Group
related/sponsored events/ 60.0% 7.1% 44.8% 37.3% 42.1% 41.4% 41.9% 33.9% 10.5% 50.0% 37.5%
activities
Collaborate as part of my
20.0% 7.1% 55.2% 82.4% 31.6% 37.9% 32.6% 11.3% 0.0% 36.7% 62.5%
professional duties*
Use World Bank Group
website for information, 0.0% 42.9% 11.9% 3.9% 21.1% 24.1% 30.2% 41.9% 57.9% 26.7% 12.5%
data, research, etc.*
*Significantly different between stakeholder groups
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World Bank Group Country Opinion Survey 2019: Argentina
Appendix C: Responses to Indicator Questions by Geographic Location16
City of Buenos Aires N=291 Provinces N=78
A. General Issues Facing Argentina
City of Buenos Aires Provinces
N Mean SD N Mean SD
To what extent do you trust the World Bank Group to do
228 6.80 1.82 65 6.83 1.90
what is right?
(1-To no degree at all, 10-To a very significant degree)
B. Overall Attitudes toward the World Bank Group
City of Buenos Aires Provinces
N Mean SD N Mean SD
Overall, please rate your impression of the effectiveness of
208 7.00 1.89 61 6.90 1.79
the World Bank Group in Argentina.
(1-Not effective at all, 10-Very effective)
To what extent do you agree with the following statements about the World Bank Group’s work in Argentina?
(1-Strongly disagree, 10-Strongly agree)
City of Buenos Aires Provinces
N Mean SD N Mean SD
Overall the World Bank Group currently plays a relevant
215 6.00 2.09 57 5.75 1.75
role in development in Argentina
The World Bank Group’s work is aligned with what I
205 6.15 1.96 55 5.78 1.93
consider the development priorities for Argentina
16Only 369 respondents provided information about their geographic location (question H9 in the questionnaire). Therefore,
only these respondents were included in the analysis presented in this appendix.
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
To what extent is the World Bank Group an effective development partner in Argentina, in terms of each of the following?
(1-To no degree at all, 10-To a very significant degree)
City of Buenos Aires Provinces
N Mean SD N Mean SD
Responsiveness to needs 184 6.39 1.66 53 6.02 1.83
Flexibility (in terms of the institution’s products and
183 5.73 1.81 52 5.46 1.92
services)
Flexibility (in terms of changing country circumstances) 188 5.82 1.92 54 5.67 1.90
Being inclusive 179 6.51 1.86 51 6.29 1.92
Openness (sharing data and other information) 183 7.02 1.88 53 7.17 1.76
Collaboration with the Government 186 7.28 1.55 53 7.06 1.69
The speed in which it gets things accomplished on the
168 5.64 1.98 51 5.29 1.96
ground
Helping to bring discipline/effective supervision to
169 6.70 1.84 51 6.47 1.91
implementation of investment projects
Collaboration with civil society 158 5.75 2.07 47 6.06 2.14
Staff accessibility 181 6.78 2.30 51 6.43 2.36
Collaboration with other donors and development partners 127 6.33 1.91 39 6.03 2.10
Collaboration with the private sector 134 6.16 1.92 39 5.59 1.98
Straightforwardness and honesty 174 7.33 2.03 47 7.51 2.05
Treating clients and stakeholders in Argentina with respect 183 7.98 1.83 50 8.02 1.66
Being a long-term partner 182 7.73 1.84 52 7.73 1.74
C. World Bank Group’s Effectiveness and Results
City of Buenos Aires Provinces
N Mean SD N Mean SD
To what extent does the World Bank Group’s work help to
183 6.30 1.82 46 6.11 1.77
achieve development results in Argentina?
(1-To no degree at all, 10-To a very significant degree)
City of Buenos Aires Provinces
N Mean SD N Mean SD
To what extent does the World Bank Group influence the
185 5.94 1.80 46 5.63 2.19
development agenda in Argentina?
(1-To no degree at all, 10-To a very significant degree)
To what extent do you agree with the following statements about the World Bank Group in Argentina?
(1-Strongly disagree, 10-Strongly agree)
City of Buenos Aires Provinces
N Mean SD N Mean SD
The World Bank Group’s financial instruments meet the
196 6.18 2.01 47 5.74 1.93
needs of Argentina
The World Bank Group meets Argentina’s needs for
181 6.66 1.95 45 6.69 1.74
knowledge services
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World Bank Group Country Opinion Survey 2019: Argentina
D. The World Bank Group’s Knowledge Work and Activities
In Argentina, to what extent do you believe that the World Bank Group’s knowledge work and activities:
(1-To no degree at all, 10-To a very significant degree)
City of Buenos Aires Provinces
N Mean SD N Mean SD
Are adaptable to Argentina’s specific development
165 6.70 1.90 45 6.53 2.06
challenges and country circumstances
City of Buenos Aires Provinces
N Mean SD N Mean SD
Overall, how significant a contribution do you believe the
World Bank Group's knowledge work and activities make 189 6.45 1.81 47 5.96 1.97
to development results in your country?
Overall, how would you rate the technical quality of the
197 7.70 1.51 51 7.63 1.61
World Bank Group's knowledge work and activities?
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
City of Buenos Aires Provinces
N Mean SD N Mean SD
The World Bank Group takes decisions quickly in
151 6.51 1.87 39 5.82 2.05
Argentina*
Where country systems are adequate, the World Bank
121 7.31 1.94 36 7.11 1.80
Group makes appropriate use of them
*Significantly different between geographic locations
71
World Bank Group Country Opinion Survey 2019: Argentina
Appendix D: Responses to Selected Questions by Level of Collaboration with the
World Bank Group17
Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs.
those respondents who do not collaborate with the WBG and covers the following selected questions from the FY19
Argentina COS questionnaire: All 10-point scale questions and questions B4, B6, B7 and F1 from the questionnaire.
Collaborating with the WBG N=135 Not collaborating with the WBG N=234
A. General Issues Facing Argentina
To what extent do you trust each of the following groups to do what is right?
(1-To no degree at all, 10-To a very significant degree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
The national/federal government* 120 5.49 2.14 211 5.00 1.97
Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 86 6.36 1.99 154 6.14 1.89
The World Bank Group 113 6.87 1.85 181 6.77 1.84
The International Monetary Fund 111 5.12 2.60 199 4.97 2.46
UN 98 6.08 2.07 188 6.41 1.91
Inter-American Development Bank (IDB/BID) 107 6.90 1.77 190 7.06 1.75
Latin American Development Bank (CAF) 101 6.72 1.72 160 6.74 1.94
Argentina’s Central Bank 111 5.05 2.22 202 4.77 1.89
Private sector 116 4.85 1.79 205 5.02 1.81
International civil society 100 6.04 1.58 187 6.42 1.85
Domestic civil society* 104 5.90 1.72 196 6.56 1.93
Faith-based institutions* 106 4.83 2.23 192 5.55 2.20
Domestic traditional media and their web presence 115 4.19 1.89 210 4.43 1.85
International media and their web presence 105 5.18 1.86 193 5.41 1.91
Web based media 108 4.93 1.85 201 4.87 1.98
*Significantly different between collaborators and non-collaborators
B. Overall Attitudes toward the World Bank Group
How familiar are you with the work of these organizations in Argentina? (1-Not familiar at all, 10-Extremely familiar)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
World Bank Group (WBG)* 118 7.82 2.06 208 5.78 2.44
Inter-American Development Bank (IDB/BID)* 117 7.51 2.33 209 6.35 2.26
Latin American Development Bank (CAF)* 117 6.39 2.88 208 5.03 2.57
*Significantly different between collaborators and non-collaborators
17Only 369 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the
questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix.
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
Overall, please rate your impression of the effectiveness of these organizations in Argentina.
(1-Not effective at all, 10-Very effective)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
World Bank Group (WBG)* 113 7.36 1.71 156 6.69 1.94
Inter-American Development Bank (IDB/BID) 107 7.33 1.73 173 6.97 1.75
Latin American Development Bank (CAF) 89 6.76 1.79 134 6.35 2.04
*Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
To what extent do you believe the World Bank Group’s staff
is well prepared to help Argentina solve its most 114 7.63 1.63 133 7.17 1.77
complicated development challenges?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators
When thinking about how the World Bank Group can have the most impact on development results in Argentina, in which
sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in
Argentina? (Choose no more than THREE)
Percentage of Respondents Collaborating with Not collaborating
(Responses Combined) the WBG with the WBG
Health 7.6% 7.3%
Public sector governance/reform 15.3% 21.5%
Education 26.3% 33.7%
Financial markets 8.5% 4.4%
Global/regional integration 5.9% 7.8%
Energy 9.3% 10.2%
Water and sanitation* 25.4% 7.8%
Pollution 2.5% 1.5%
Job creation/employment 16.1% 22.9%
Social protection 11.9% 5.9%
Gender equity (closing the gap between women and men, and boys and girls) 3.4% 2.4%
Private sector development 12.7% 11.2%
Food security 0.8% 1.0%
Urban development 9.3% 5.9%
Information and communications technology 3.4% 2.9%
Transport 20.3% 16.6%
Natural resource management (renewable/non-renewable) 11.9% 6.3%
Climate change 9.3% 8.3%
Poverty reduction 37.3% 36.6%
Judiciary reform* 3.4% 11.2%
Economic growth 22.9% 27.8%
Disaster risk management 2.5% 1.5%
Equality of opportunity 11.0% 16.6%
Agriculture and rural development 5.1% 4.4%
Trade and exports* 3.4% 9.3%
Crime and violence 1.7% 2.9%
Anti-corruption 6.8% 8.3%
*Significantly different between collaborators and non-collaborators
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Argentina?
(Choose no more than TWO)
Percentage of Respondents Collaborating with Not collaborating
(Responses Combined) the WBG with the WBG
Not adequately sensitive to political/social realities in Argentina 27.4% 25.4%
Too influenced by developed countries 15.0% 12.9%
World Bank Group’s processes too slow and complex* 39.8% 17.9%
Not willing to honestly criticize policies and reform efforts in the country 6.2% 10.9%
Staff too inaccessible 2.7% 5.5%
Not aligned with country priorities 10.6% 14.4%
Not sufficiently focused on sustainable results 7.1% 9.0%
Arrogant in its approach 5.3% 2.5%
Inadequate World Bank Group’s staffing in Argentina 4.4% 8.5%
Other 8.8% 4.5%
Don’t know* 14.2% 30.8%
*Significantly different between collaborators and non-collaborators
To what extent do you believe that the World Bank Group’s work and support help the poorest in Argentina?*
(Select only ONE response)
Collaborating with Not collaborating
Percentage of Respondents the WBG with the WBG
To a fully sufficient degree 7.7% 2.5%
To a somewhat sufficient degree 39.3% 20.3%
To a somewhat insufficient degree 24.8% 27.7%
To a very insufficient degree 9.4% 9.9%
Don’t know 18.8% 39.6%
*Significantly different between collaborators and non-collaborators
To what extent do you agree with the following statements about the World Bank Group’s work in Argentina?
(1-Strongly disagree, 10-Strongly agree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Overall the World Bank Group currently plays a relevant
110 6.33 1.95 162 5.72 2.05
role in development in Argentina*
The World Bank Group’s work is aligned with what I
109 6.41 1.90 151 5.84 1.97
consider the development priorities for Argentina*
*Significantly different between collaborators and non-collaborators
74
World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
To what extent is the World Bank Group an effective development partner in Argentina, in terms of each of the following?
(1-To no degree at all, 10-To a very significant degree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Responsiveness to needs* 103 6.68 1.49 134 5.99 1.79
Flexibility (in terms of the institution’s products and
103 5.83 1.85 132 5.54 1.82
services)
Flexibility (in terms of changing country circumstances) 107 5.97 1.94 136 5.64 1.89
Being inclusive* 93 6.85 1.60 138 6.20 2.01
Openness (sharing data and other information) 102 7.24 1.74 136 6.91 1.93
Collaboration with the Government 100 7.42 1.53 140 7.07 1.61
The speed in which it gets things accomplished on the
99 6.03 1.92 120 5.15 1.93
ground*
Helping to bring discipline/effective supervision to
97 7.00 1.76 124 6.35 1.88
implementation of investment projects*
Collaboration with civil society* 82 6.34 1.89 124 5.48 2.13
Staff accessibility* 104 7.38 2.10 129 6.13 2.32
Collaboration with other donors and development partners* 70 6.67 1.88 98 5.98 1.97
Collaboration with the private sector* 66 6.42 2.05 109 5.81 1.86
Straightforwardness and honesty* 100 7.69 1.90 122 7.09 2.10
Treating clients and stakeholders in Argentina with
105 8.30 1.57 129 7.72 1.94
respect*
Being a long-term partner* 100 8.08 1.70 136 7.46 1.87
*Significantly different between collaborators and non-collaborators
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World Bank Group Country Opinion Survey 2019: Argentina
C. World Bank Group’s Effectiveness and Results
How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in
Argentina? (1-Not effective at all, 10-Very effective)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Social protection* 54 6.94 1.84 76 6.26 2.00
Gender equity (closing the gap between women and men,
64 7.22 1.80 78 6.38 1.96
and boys and girls)*
Private sector development 52 6.31 2.07 70 6.09 1.65
Education 56 6.43 1.96 88 6.07 1.99
Public sector governance/reform 66 6.48 2.23 77 6.12 1.88
Urban development 71 7.27 1.75 83 6.90 1.80
Energy 58 7.21 1.89 79 7.00 1.73
Water and sanitation 68 7.59 1.82 83 7.35 1.62
Job creation/employment 52 5.92 2.06 70 5.54 2.17
Health 56 6.75 1.99 69 6.46 2.22
Financial markets 41 6.61 2.10 51 6.10 2.08
Transport 68 7.44 1.74 78 7.15 1.76
Agriculture and rural development 48 7.19 2.11 60 6.52 2.10
Trade and exports 33 6.67 2.09 53 6.74 1.80
Natural resource management (renewable/non-renewable) 63 7.24 1.94 69 6.74 1.88
Climate change* 66 7.39 1.94 71 6.70 2.01
Poverty reduction* 75 6.83 2.09 97 6.03 2.17
Anti-corruption* 47 6.94 2.27 65 5.86 2.34
Economic growth 56 6.73 2.06 68 6.03 2.04
Disaster risk management* 49 7.14 1.94 44 5.84 2.20
Equality of opportunity* 65 7.14 1.82 81 6.42 2.11
*Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
To what extent does the World Bank Group’s work help to
102 6.63 1.77 129 5.98 1.78
achieve development results in Argentina?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
To what extent does the World Bank Group influence the
94 6.38 1.80 138 5.55 1.88
development agenda in Argentina?*
(1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators
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World Bank Group Country Opinion Survey 2019: Argentina
C. World Bank Group’s Effectiveness and Results (continued)
To what extent do you agree with the following statements about the World Bank Group in Argentina?
(1- Strongly disagree, 10- Strongly agree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
The World Bank Group’s financial instruments meet the
101 6.63 1.95 142 5.73 1.97
needs of Argentina*
The World Bank Group meets Argentina’s needs for
94 7.13 1.80 133 6.35 1.92
knowledge services*
*Significantly different between collaborators and non-collaborators
D. The World Bank Group’s Knowledge Work and Activities
In Argentina, to what extent do you believe that the World Bank Group’s knowledge work and activities:
(1- To no degree at all, 10- To a very significant degree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Are timely 91 7.12 1.67 122 6.86 1.66
Include appropriate level of stakeholder involvement during
82 6.88 1.81 111 6.23 2.00
preparation*
Lead to practical solutions* 85 6.62 1.90 123 6.10 1.85
Are source of relevant information on global good
92 7.87 1.56 128 7.40 1.79
practices*
Are adequately disseminated* 96 6.64 2.13 141 5.74 2.22
Are translated enough into local language* 90 7.68 1.91 119 6.67 2.32
Are adaptable to Argentina’s specific development
85 7.08 1.74 126 6.40 2.02
challenges and country circumstances*
*Significantly different between collaborators and non-collaborators
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
Overall, how significant a contribution do you believe the
World Bank Group's knowledge work and activities make 99 6.76 1.73 137 6.05 1.88
to development results in your country?*
Overall, how would you rate the technical quality of the
103 7.84 1.56 147 7.56 1.50
World Bank Group's knowledge work and activities?
(1- Not significant at all, 10- Very significant; 1- Very low technical quality, 10- Very high technical quality)
*Significantly different between collaborators and non-collaborators
77
World Bank Group Country Opinion Survey 2019: Argentina
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
Collaborating with the WBG Not collaborating with the WBG
N Mean SD N Mean SD
The World Bank Group disburses funds promptly* 90 7.88 1.53 99 6.63 1.96
The World Bank Group effectively monitors and evaluates
102 7.37 2.05 119 7.18 1.66
the projects and programs it supports
The World Bank Group’s approvals and reviews are done
90 7.19 1.70 91 6.65 1.78
in a timely fashion*
The World Bank Group’s Environmental and Social
93 7.45 1.78 103 7.07 1.95
Framework requirements are reasonable
The World Bank Group’s conditions on its lending are
89 7.45 1.52 112 6.84 2.06
reasonable*
The World Bank Group takes decisions quickly in
93 6.75 1.79 98 6.00 1.97
Argentina*
Working with the World Bank Group increases Argentina’s
96 7.55 1.60 122 6.98 2.18
institutional capacity*
Working with the World Bank Group helps to strengthen
91 7.71 1.88 127 7.22 2.16
government transparency in Argentina
Where country systems are adequate, the World Bank
79 7.49 1.82 81 7.06 1.96
Group makes appropriate use of them
*Significantly different between collaborators and non-collaborators
F. The Future Role of the World Bank Group in Argentina
Which of the following SHOULD the World Bank Group do to make itself of greater value in Argentina?
(Choose no more than TWO)
Percentage of Respondents Collaborating with Not collaborating
(Responses Combined) the WBG with the WBG
Offer more innovative financial products 15.3% 9.7%
Ensure greater selectivity in its work 0.9% 1.7%
Provide more adequate data/knowledge/statistics/figures on Argentina’s
7.2% 9.7%
economy
Work faster 6.3% 9.7%
Reduce the complexity of obtaining World Bank Group financing* 34.2% 21.1%
Increase availability of Reimbursable Advisory Services (RAS)* 10.8% 1.1%
Help to bring discipline/effective supervision to implementation of World Bank
12.6% 8.6%
Group projects
Engage more effectively with partners such as bilaterals, multilaterals, trust
8.1% 6.9%
funds, UN
Engage more effectively with civil society* 7.2% 27.4%
Increase the level of capacity development in the country 31.5% 23.4%
Engage more directly with beneficiaries 13.5% 9.7%
Improve the quality of its experts as related to Argentina’s specific challenges 8.1% 13.7%
Engage more effectively with private sector 12.6% 15.4%
Offer more innovative knowledge services 4.5% 10.9%
Collaborate more effectively with Government clients 13.5% 17.1%
Other 4.5% 2.3%
*Significantly different between collaborators and non-collaborators
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World Bank Group Country Opinion Survey 2019: Argentina
Appendix E: Responses to Selected Questions by Year18
All data presented in this appendix are weighted. As a result, means of the FY 2019 data and the total number of respondents
indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2016
respondents and the total number of respondents indicated may differ from those reported in the FY 2016 COS report.
FY 2016 Number of comparable respondents = 82 FY 2019 Number of comparable respondents = 328
By weighting, the FY 2016 and FY 2019 samples have the same stakeholder composition and thus are comparable. The
weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them
in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted
stakeholder breakdown is presented below:
Percentage of Respondents FY 2016 FY 2019
Office of the President/Prime Minister/Office of Minister 3.5% 3.5%
Government Institutions 35.0% 35.0%
Bilateral/Multilateral Agency 9.0% 9.0%
Civil Society 24.5% 24.5%
Private Sector 13.0% 13.0%
Academia 9.0% 9.0%
Media 6.0% 6.0%
B. Overall Attitudes toward the World Bank Group
How familiar are you with the work of these organizations in Argentina? (1-Not familiar at all, 10-Extremely familiar)
FY 2016 FY 2019
N Mean SD N Mean SD
World Bank Group (WBG) 80 6.97 2.41 294 6.38 2.54
Inter-American Development Bank (IDB/BID) 80 6.83 2.68 294 6.63 2.38
Latin American Development Bank (CAF) 79 5.45 3.13 293 5.47 2.77
Overall, please rate your impression of the effectiveness of these organizations in Argentina.
(1-Not effective at all, 10-Very effective)
FY 2016 FY 2019
N Mean SD N Mean SD
World Bank Group (WBG) 70 6.68 1.57 240 6.86 1.93
Inter-American Development Bank (IDB/BID) 68 6.93 1.73 250 6.96 1.80
Latin American Development Bank (CAF) 53 6.20 1.96 202 6.43 2.00
FY 2016 FY 2019
N Mean SD N Mean SD
To what extent do you believe the World Bank Group’s staff is well
prepared to help Argentina solve its most complicated 67 7.36 1.64 217 7.35 1.77
development challenges?
(1-To no degree at all, 10-To a very significant degree)
18Only those questions that were asked in the FY 2016 and FY 2019 country opinion surveys, with similar response scales/options,
are presented in this appendix.
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World Bank Group Country Opinion Survey 2019: Argentina
B. Overall Attitudes toward the World Bank Group (continued)
To what extent do you believe that the World Bank Group’s work and support help the poorest in Argentina?*
(Select only ONE response)
Percentage of Respondents FY 2016 FY 2019
To a fully sufficient degree 1.3% 4.2%
To a somewhat sufficient degree 23.1% 26.7%
To a somewhat insufficient degree 48.7% 25.3%
To a very insufficient degree 12.8% 9.7%
Don’t know 14.1% 34.0%
*Significantly different between FY 2016 and FY 2019
To what extent do you agree with the following statements about the World Bank Group’s work in Argentina?
(1-Strongly disagree, 10-Strongly agree)
FY 2016 FY 2019
N Mean SD N Mean SD
Overall the World Bank Group currently plays a relevant role in
72 5.11 1.77 241 5.92 2.09
development in Argentina*
The World Bank Group’s work is aligned with what I consider the
68 5.55 2.03 230 6.09 1.99
development priorities for Argentina
*Significantly different between FY 2016 and FY 2019
To what extent is the World Bank Group an effective development partner in Argentina, in terms of each of the following?
(1-To no degree at all, 10-To a very significant degree)
FY 2016 FY 2019
N Mean SD N Mean SD
Responsiveness to needs* 57 5.58 1.63 207 6.28 1.72
Flexibility (in terms of the institution’s products and services)* 54 4.86 1.69 205 5.67 1.86
Flexibility (in terms of changing country circumstances)* 59 5.09 1.67 211 5.77 1.93
Being inclusive* 56 5.53 1.86 200 6.44 1.88
Openness (sharing data and other information) 61 7.08 1.91 207 7.02 1.89
Collaboration with the Government* 57 6.58 1.83 209 7.23 1.60
The speed in which it gets things accomplished on the ground 52 5.49 1.92 190 5.49 1.98
Helping to bring discipline/effective supervision to implementation
192 6.60 1.88
of investment projects '
Collaboration with civil society 49 5.53 2.00 182 5.75 2.12
Staff accessibility 57 6.70 2.17 203 6.62 2.37
Collaboration with other donors and development partners 43 5.95 1.63 144 6.23 2.02
Collaboration with the private sector 36 5.92 1.51 154 6.02 1.94
Straightforwardness and honesty 58 7.23 2.12 191 7.37 1.98
Treating clients and stakeholders in Argentina with respect 44 7.45 2.02 202 7.93 1.83
Being a long-term partner 48 7.53 1.86 204 7.71 1.85
*Significantly different between FY 2016 and FY 2019
' Only FY 2019 questionnaire had this response option
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World Bank Group Country Opinion Survey 2019: Argentina
C. World Bank Group’s Effectiveness and Results
How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in
Argentina? (1-Not effective at all, 10-Very effective)
FY 2016 FY 2019
N Mean SD N Mean SD
Social protection 17 6.25 1.60 112 6.48 1.98
Gender equity (closing the gap between women and men, and
16 5.61 1.67 120 6.74 1.91
boys and girls)*
Private sector development 18 6.25 2.04 108 6.15 1.84
Education 30 6.80 2.09 129 6.15 2.01
Public sector governance/reform 33 5.69 2.39 118 6.15 2.07
Urban development 25 6.50 1.83 131 6.94 1.80
Energy 31 7.13 1.82 120 6.99 1.79
Water and sanitation 35 7.03 1.87 128 7.34 1.74
Job creation/employment 27 5.74 1.92 108 5.69 2.14
Health* 29 7.40 1.63 109 6.55 2.09
Financial markets 16 5.56 2.22 81 6.29 2.05
Transport 35 7.28 1.62 124 7.28 1.75
Agriculture and rural development' 30 7.06 1.99 99 6.81 2.10
Trade and exports 16 6.08 2.13 74 6.73 1.88
Natural resource management (renewable/non-renewable)* 15 5.75 2.24 115 6.93 1.90
Climate change 31 6.35 2.37 119 6.95 2.00
Poverty reduction 40 6.22 2.04 152 6.34 2.18
Anti-corruption 23 5.49 2.43 96 6.24 2.30
Economic growth 27 6.54 1.56 110 6.34 2.03
Disaster risk management'' 19 6.55 1.83 78 6.47 2.07
Equality of opportunity 22 6.35 1.92 127 6.69 1.99
*Significantly different between FY 2016 and FY 2019
' In FY 2016, there were two categories related to agriculture and rural development: “Rural development” and “Agricultural
development.” A mean score of responses to these two categories was calculated and included in a separate variable that then was
compared to FY 2019 “Agriculture and rural development” category.
'' In FY 2016, the category was “Disaster management.”
FY 2016 FY 2019
N Mean SD N Mean SD
To what extent does the World Bank Group’s work help to achieve
55 5.78 1.58 201 6.23 1.83
development results in Argentina?
(1-To no degree at all, 10-To a very significant degree)
To what extent do you agree with the following statements about the World Bank Group in Argentina?
(1-Strongly disagree, 10-Strongly agree)
FY 2016 FY 2019
N Mean SD N Mean SD
The World Bank Group’s financial instruments meet the needs of
56 6.13 1.81 212 6.12 2.05
Argentina
The World Bank Group meets Argentina’s needs for knowledge
56 6.24 1.98 198 6.63 1.95
services
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World Bank Group Country Opinion Survey 2019: Argentina
D. The World Bank Group’s Knowledge Work and Activities
How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? *
Percentage of Respondents FY 2016 FY 2019
Weekly 7.5% 9.2%
Monthly 29.9% 19.5%
A few times a year 32.8% 54.4%
Rarely 23.9% 14.2%
Never 6.0% 2.7%
*Significantly different between FY 2016 and FY 2019
In Argentina, to what extent do you believe that the World Bank Group’s knowledge work and activities:
(1-To no degree at all, 10-To a very significant degree)
FY 2016 FY 2019
N Mean SD N Mean SD
Are timely 50 6.49 1.82 190 6.98 1.72
Include appropriate level of stakeholder involvement during
170 6.48 1.96
preparation'
Lead to practical solutions 53 5.91 1.92 180 6.24 1.91
Are source of relevant information on global good practices ' 194 7.59 1.74
Are adequately disseminated' 206 6.18 2.14
Are translated enough into local language 53 6.62 1.91 184 7.08 2.26
Are adaptable to Argentina’s specific development challenges and
55 6.42 1.87 183 6.66 2.02
country circumstances
' Only FY 2019 questionnaire had these response options.
FY 2016 FY 2019
N Mean SD N Mean SD
Overall, how significant a contribution do you believe the World
Bank Group's knowledge work and activities make to 54 6.45 1.70 206 6.35 1.88
development results in your country?
Overall, how would you rate the technical quality of the World
57 7.15 1.66 221 7.65 1.58
Bank Group's knowledge work and activities?*
(1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality)
*Significantly different between FY 2016 and FY 2019
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World Bank Group Country Opinion Survey 2019: Argentina
E. Working with the World Bank Group
To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree)
FY 2016 FY 2019
N Mean SD N Mean SD
The World Bank Group disburses funds promptly 43 7.15 2.09 161 7.20 1.92
The World Bank Group effectively monitors and evaluates the
50 6.97 1.88 191 7.20 1.89
projects and programs it supports
The World Bank Group’s approvals and reviews are done in a
42 6.58 1.97 154 6.89 1.80
timely fashion
The World Bank Group’s Environmental and Social Framework
41 6.28 2.17 170 7.20 1.86
requirements are reasonable*'
The World Bank Group’s conditions on its lending are reasonable 45 6.80 1.85 174 7.08 1.88
The World Bank Group takes decisions quickly in Argentina 39 6.05 2.07 162 6.40 1.87
Working with the World Bank Group increases Argentina’s
48 6.77 2.11 188 7.21 1.96
institutional capacity
Working with the World Bank Group helps to strengthen
189 7.44 2.04
government transparency in Argentina''
Where country systems are adequate, the World Bank Group
37 6.89 2.12 136 7.25 1.96
makes appropriate use of them
*Significantly different between FY 2016 and FY 2019
' In FY 2016, the category was “The World Bank Group’s “Safeguard Policy” requirements are reasonable.”
'' Only FY 2019 questionnaire had this response option.
F. The Future Role of The World Bank Group in Argentina
When considering the combination of services that the World Bank Group offers in Argentina, and taking into account its
limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in
Argentina?* (Select only ONE response)
Percentage of Respondents FY 2016 FY 2019
Financial services 48.5% 31.0%
Knowledge products 7.6% 18.4%
Convening services 7.6% 7.5%
None of the above 0.0% 0.0%
The combination is appropriate for Argentina 19.7% 28.6%
Don’t know 16.7% 14.5%
*Significantly different between FY 2016 and FY 2019
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World Bank Group Country Opinion Survey 2019: Argentina
Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group
Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Argentina?
collaborate/work with the World Bank (Choose no more than TWO)
Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website
Not collaborating Collaborating
No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean
with the WBG with the WBG
To what extent do you trust the World Bank Group to do what is
6.77 6.87 6.89 6.47 6.94 6.65 6.75 6.96 6.73 6.99 6.89 6.69
right?
Overall, please rate your impression of the World Bank Group’s
6.69 7.36 7.16 6.00 7.13 6.78 6.89 7.18 6.68 7.46 7.06 6.85
effectiveness in Argentina
Overall the World Bank Group currently plays a relevant role in
5.72 6.33 6.11 4.97 6.08 5.72 5.69 6.32 5.68 6.35 6.03 5.68
development in Argentina
The World Bank Group’s work is aligned with what I consider the
5.84 6.41 6.21 5.30 6.27 5.75 6.02 6.19 5.69 6.61 6.11 6.03
development priorities for Argentina
Responsiveness to needs 5.99 6.68 6.42 5.33 6.36 6.18 6.20 6.43 5.98 6.69 6.31 6.25
Flexibility (in terms of the institution’s products and services) 5.54 5.83 5.79 4.96 5.76 5.60 5.67 5.74 5.45 6.02 5.69 5.74
Flexibility (in terms of changing country circumstances) 5.64 5.97 5.89 5.15 5.87 5.67 5.73 5.89 5.58 6.09 5.73 6.06
Being inclusive 6.20 6.85 6.61 5.59 6.49 6.48 6.32 6.73 6.24 6.85 6.54 6.32
Openness (sharing data and other information) 6.91 7.24 7.27 5.58 7.01 7.19 7.06 7.10 6.87 7.35 7.01 7.33
Collaboration with the Government 7.07 7.42 7.32 6.50 7.21 7.23 7.11 7.36 7.05 7.42 7.21 7.24
The speed in which it gets things accomplished on the ground 5.15 6.03 5.72 4.30 5.68 5.34 5.29 5.91 5.14 6.09 5.65 5.22
Helping to bring discipline/effective supervision to implementation
6.35 7.00 6.75 5.75 6.78 6.38 6.53 6.79 6.32 7.05 6.66 6.58
of investment projects
Collaboration with civil society 5.48 6.34 6.03 4.54 5.97 5.66 5.78 5.96 5.52 6.38 5.89 5.73
Staff accessibility 6.13 7.37 6.88 5.38 6.98 6.18 6.59 6.85 6.03 7.53 6.86 6.02
Collaboration with other donors and development partners 5.98 6.67 6.41 5.45 6.41 6.10 6.24 6.37 5.89 6.81 6.32 6.17
Collaboration with the private sector 5.81 6.42 6.11 5.52 6.28 5.65 5.91 6.22 5.75 6.48 6.02 6.07
Straightforwardness and honesty 7.09 7.69 7.41 6.57 7.38 7.22 7.19 7.52 6.92 7.83 7.41 7.02
Treating clients and stakeholders in Argentina with respect 7.72 8.30 8.09 7.17 8.07 7.85 7.75 8.33 7.65 8.42 8.07 7.72
Being a long-term partner 7.46 8.08 7.83 6.92 7.84 7.53 7.58 7.94 7.38 8.18 7.75 7.65
To what extent does the World Bank Group’s work help to
5.98 6.63 6.37 5.54 6.41 6.03 6.16 6.43 5.89 6.73 6.37 5.89
achieve development results in Argentina?
To what extent does the World Bank Group influence the
5.55 6.38 6.07 4.81 6.03 5.64 5.76 6.09 5.41 6.53 5.97 5.65
development agenda in Argentina?
The World Bank Group’s financial instruments meet the needs of
5.73 6.63 6.22 5.23 6.30 5.71 5.90 6.36 5.65 6.70 6.28 5.47
Argentina
The World Bank Group meets Argentina’s needs for knowledge
6.35 7.13 6.88 5.41 6.77 6.58 6.61 6.83 6.29 7.26 6.75 6.55
services
The World Bank Group’s knowledge work and activities are
adaptable to Argentina’s specific development challenges and 6.40 7.08 6.82 6.09 6.88 6.51 6.83 6.62 6.41 7.18 6.73 6.77
country circumstances
Overall, how significant a contribution do you believe the World
Bank Group's knowledge work and activities make to 6.05 6.76 6.51 5.62 6.41 6.39 6.31 6.52 6.13 6.76 6.51 6.02
development results in your country?
Overall, how would you rate the technical quality of the World
7.56 7.84 7.82 7.14 7.73 7.76 7.75 7.74 7.54 8.02 7.75 7.72
Bank Group's knowledge work and activities?
The World Bank Group takes decisions quickly in Argentina 6.00 6.75 6.52 5.36 6.48 6.14 6.33 6.44 5.91 6.93 6.49 5.95
Where country systems are adequate, the World Bank Group
7.06 7.49 7.31 7.13 7.61 6.57 7.39 7.18 7.05 7.57 7.21 7.61
makes appropriate use of them
Yellow highlight indicates significant difference between Yes and No means.
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World Bank Group Country Opinion Survey 2019: Argentina
Appendix G: Argentina FY 2019 COS Questionnaire
World Bank Group Country Survey FY 2019 – Argentina
The World Bank Group is interested in gauging the views of clients and partners who are either involved in
development in Argentina or who observe activities related to social and economic development. The following
survey will give the World Bank Group’s team that works in Argentina, greater insight into how the Bank’s work is
perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more
effective strategies that support development in Argentina.
A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and
confidentiality. We hope you’ll be candid.
Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC,
MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which
you are most familiar.
To complete the survey, please circle/check the response that most accurately reflects your opinion.
If you prefer not to answer a question, please leave it blank. If you feel that you do not have an
adequate amount of information on a subject, please check “Don’t know”.
PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF
RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE
RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS.
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION A: GENERAL ISSUES FACING ARGENTINA
A1. When you think about the future in Argentina, are you … ?
1 Very pessimistic
2 Somewhat pessimistic
3 Somewhat optimistic
4 Very optimistic
5 Not sure
A2. Do you think that economic opportunity for citizens in Argentina is … ?
1 Increasing
2 Decreasing
3 Staying about the same
A3. Listed below are a number of development priorities in Argentina.
Please identify which of the following you consider the most important development priorities in
Argentina. (Choose no more than THREE)
1 Global/regional integration 15 Climate change (e.g., mitigation, adaptation)
2 Food security 16 Poverty reduction
3 Financial markets 17 Trade and exports
4 Education 18 Crime and violence
Public sector governance/reform (i.e., government
Natural resource management (renewable/non-
5 effectiveness, public financial management, public 19
renewable)
expenditure, fiscal system reform)
6 Urban development 20 Anti-corruption
7 Energy 21 Judiciary reform
Social protection (e.g., pensions, targeted social
8 22 Transport (e.g., roads, bridges, transportation)
assistance)
Gender equity (closing the gap between women
9 23 Agriculture and rural development
and men, and boys and girls)
10 Water and sanitation 24 Economic growth
11 Pollution 25 Disaster risk management
12 Job creation/employment 26 Equality of opportunity (i.e., social inclusion)
13 Health
27 Information and communications technology
14 Private sector development
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION A: GENERAL ISSUES
A4. Poverty reduction is a broad term that encompasses work in many different areas.
Which THREE areas of development listed below do you believe would contribute most to reducing
poverty in Argentina? (Choose no more than THREE)
Public sector governance/reform (i.e., government
1 Agriculture and rural development 14 effectiveness, public financial management, public
expenditure, fiscal system reform)
Gender equity (closing the gap between women
2 Trade and exports 15
and men, and boys and girls)
3 Climate change (e.g., mitigation, adaptation) 16 Education
4 Transport (e.g., roads, bridges, transportation) 17 Global/regional integration
5 Energy 18 Food security
6 Anti-corruption 19 Urban development
Natural resource management (renewable/non-
7 Judiciary reform 20
renewable)
8 Disaster risk management 21 Pollution
9 Equality of opportunity (i.e., social inclusion) 22 Job creation/employment
10 Information and communications technology 23 Health
Social protection (e.g., pensions, targeted social
11 24 Financial markets
assistance)
12 Crime and violence 25 Private sector development
13 Economic growth 26 Water and sanitation
A5. When economic and/or social reform efforts fail or are slow to take place in Argentina, which of
the following would you attribute this to? (Choose no more than TWO)
1 Reforms are not well thought out in light of country challenges
2 Poor coordination within the government
3 Inadequate level of donor coordination
4 Inadequate level of government accountability
5 Inadequate level of capacity in the government
6 Political pressures and obstacles
7 Inadequate level of private sector participation
8 Inadequate level of citizen/civil society participation
9 Corruption
10 Private sector involvement and/or influence
11 Other (please specify): ________________________________________
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION A: GENERAL ISSUES
A6. To what extent do you trust each of the following groups to do what is right?
To no degree To a very significant Don't
at all degree know
1 The national/federal government 1 2 3 4 5 6 7 8 9 10
2 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 1 2 3 4 5 6 7 8 9 10
3 The World Bank Group 1 2 3 4 5 6 7 8 9 10
4 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10
5 UN 1 2 3 4 5 6 7 8 9 10
6 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10
7 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10
8 Argentina’s Central Bank 1 2 3 4 5 6 7 8 9 10
9 Private sector 1 2 3 4 5 6 7 8 9 10
10 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10
11 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10
12 Faith-based institutions 1 2 3 4 5 6 7 8 9 10
Domestic traditional media and their web presence
13 1 2 3 4 5 6 7 8 9 10
(e.g., newspapers, TV stations, radio)
14 International media and their web presence 1 2 3 4 5 6 7 8 9 10
Web based media (i.e., blogs, social media, other
15 1 2 3 4 5 6 7 8 9 10
web-based news and information sources)
A7. Please describe the direction Argentina is moving in, when considering … ?
Getting Getting Staying Getting Getting
much somewhat the somewhat much
worse worse same better better
Human development (e.g., health, education, and
1
social protection)
2 Equal opportunity for girls and boys, men and women
Growing Argentina’s economy in a way that leads to
3
jobs and employment
4 The gap between the rich and the poor
5 Making government more effective
6 Anti-corruption
7 Attracting new sources of foreign investment
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION A: GENERAL ISSUES
A8. Listed below are global challenges. Which do you think have the most serious impact on
Argentina? (Choose no more than TWO)
1 The gap between the rich and the poor 5 Jobs/employment
2 Environmental degradation 6 Trade constraints
3 Technology based disruption
7 Geo political uncertainty
4 Climate change
A9. When thinking about development efforts in Argentina, do you think that civil society (e.g., NGOs,
CBOs) should … ?
1 Engage significantly less
2 Engage somewhat less
3 Engage somewhat more
4 Engage significantly more
5 Engage at the same level it does currently
6 Don't know
A10. To what extent do you trust domestic private sector to engage in public service delivery in
Argentina?
1 To a very low degree
2 To a somewhat low degree
3 To a somewhat high degree
4 To a very high degree
5 Don't know
A11. To what extent do you trust international private sector to engage in public service delivery in
Argentina?
1 To a very low degree
2 To a somewhat low degree
3 To a somewhat high degree
4 To a very high degree
5 Don't know
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
B1. How familiar are you with the work of these organizations in Argentina?
Not familiar Extremely
at all familiar
1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10
2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10
3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10
B2. Overall, please rate your impression of the effectiveness of these organizations in Argentina.
Not effective Very Don't
at all effective know
1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10
2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10
3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10
B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and
knowledge) to help Argentina solve its most complicated development challenges?
1 2 3 4 5 6 7 8 9 10
To no degree at To a very
Don't know
all significant degree
B4. When thinking about how the World Bank Group can have the most impact on development
results in Argentina, in which sectors do you believe the World Bank Group should focus most of its
resources (financial and knowledge services) in Argentina? (Choose no more than THREE)
1 Health 15 Information and communications technology
Public sector governance/reform (i.e., government
2 effectiveness, public financial management, public 16 Transport (e.g., roads, bridges, transportation)
expenditure, fiscal system reform)
Natural resource management (renewable/non-
3 Education 17
renewable)
4 Financial markets 18 Climate change (e.g., mitigation, adaptation)
5 Global/regional integration 19 Poverty reduction
6 Energy 20 Judiciary reform
7 Water and sanitation 21 Economic growth
8 Pollution 22 Disaster risk management
9 Job creation/employment 23 Equality of opportunity (i.e., social inclusion)
Social protection (e.g., pensions, targeted social
10 24 Agriculture and rural development
assistance)
Gender equity (closing the gap between women
11 25 Trade and exports
and men, and boys and girls)
12 Private sector development 26 Crime and violence
13 Food security
27 Anti-corruption
14 Urban development
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
B5. When thinking about the World Bank Group’s role, which activity do you believe is of great est
VALUE and which activity is of second greatest value in Argentina?
Greatest Value Second Greatest Value
(Choose only ONE) (Choose only ONE)
1 Bringing together different groups of stakeholders
Capacity development related to World Bank Group
2
supported projects
3 Technical assistance
4 Policy advice, studies, analyses
5 Financial resources
6 Data and statistics
7 Promoting knowledge sharing
8 Implementation support
9 Mobilizing third party financial resources
10 Other (please specify): ________________________
B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its
work in Argentina? (Choose no more than TWO)
1 Not adequately sensitive to political/social realities in Argentina
2 Too influenced by developed countries
3 World Bank Group’s processes too slow and complex
4 Not willing to honestly criticize policies and reform efforts in the country
5 Staff too inaccessible
6 Not aligned with country priorities
7 Not sufficiently focused on sustainable results
8 Arrogant in its approach
9 Inadequate World Bank Group’s staffing in Argentina
10 Other (please specify): __________________________________________________
11 Don’t know
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in
Argentina? (Select only ONE response)
1 To a fully sufficient degree
2 To a somewhat sufficient degree
3 To a somewhat insufficient degree
4 To a very insufficient degree
5 Don’t know
B8. From your perspective, which of the following best describes the World Bank Group’s current
emphasis on investing in human capital (e.g., education, health, social protection)?
1 Increased its emphasis recently
2 Decreased its emphasis recently
3 Emphasis has remained pretty consistent over time
4 Don’t know
B9. In addition to the regular relations with the national government, which TWO of the following
groups should the World Bank Group collaborate with more in your country? (Choose no more
than TWO)
1 Parliament 6 NGOs/Community Based Organizations
2 Media 7 Academia/think tanks/research institutes
3 Youth/university groups 8 Beneficiaries
4 Private sector 9 Other (please specify): _____________________
5 Local government 10 Don’t know
To what extent do you agree with the following statements about the World Bank Group’s work in
Argentina?
Strongly Strongly Don't
disagree agree know
Overall the World Bank Group currently plays a
B10 1 2 3 4 5 6 7 8 9 10
relevant role in development in Argentina
The World Bank Group’s work is aligned with what I
B11 1 2 3 4 5 6 7 8 9 10
consider the development priorities for Argentina
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP
To what extent is the World Bank Group an effective development partner in Argentina, in terms of
each of the following?
To no degree To a very significant Don't
at all degree know
B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10
Flexibility (in terms of the institution’s products and
B13 1 2 3 4 5 6 7 8 9 10
services)
Flexibility (in terms of changing country
B14 1 2 3 4 5 6 7 8 9 10
circumstances)
B15 Being inclusive 1 2 3 4 5 6 7 8 9 10
B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10
B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10
The speed in which it gets things accomplished on
B18 1 2 3 4 5 6 7 8 9 10
the ground
Helping to bring discipline/effective supervision to
B19 1 2 3 4 5 6 7 8 9 10
implementation of investment projects
B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10
B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10
Collaboration with other donors and development
B22 1 2 3 4 5 6 7 8 9 10
partners
B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10
B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10
Treating clients and stakeholders in Argentina with
B25 1 2 3 4 5 6 7 8 9 10
respect
B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS
C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the
following areas of development in Argentina? (If you have NO exposure to/experience in working in
any of the sectors listed below, please respond “Don’t know”)
Not effective Very Don't
at all effective know
Social protection (e.g., pensions, targeted social
1 1 2 3 4 5 6 7 8 9 10
assistance)
Gender equity (closing the gap between women and
2 1 2 3 4 5 6 7 8 9 10
men, and boys and girls)
3 Private sector development 1 2 3 4 5 6 7 8 9 10
4 Education 1 2 3 4 5 6 7 8 9 10
Public sector governance/reform (i.e., government
5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10
expenditure, fiscal system reform)
6 Urban development 1 2 3 4 5 6 7 8 9 10
7 Energy 1 2 3 4 5 6 7 8 9 10
8 Water and sanitation 1 2 3 4 5 6 7 8 9 10
9 Job creation/employment 1 2 3 4 5 6 7 8 9 10
10 Health 1 2 3 4 5 6 7 8 9 10
11 Financial markets 1 2 3 4 5 6 7 8 9 10
12 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10
13 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10
14 Trade and exports 1 2 3 4 5 6 7 8 9 10
Natural resource management (renewable/non-
15 1 2 3 4 5 6 7 8 9 10
renewable)
16 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10
17 Poverty reduction 1 2 3 4 5 6 7 8 9 10
18 Anti-corruption 1 2 3 4 5 6 7 8 9 10
19 Economic growth 1 2 3 4 5 6 7 8 9 10
20 Disaster risk management 1 2 3 4 5 6 7 8 9 10
21 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS
C2. To what extent does the World Bank Group’s work help to achieve development results in
Argentina?
1 2 3 4 5 6 7 8 9 10
To no degree at To a very
Don't know
all significant degree
C3. To what extent does the World Bank Group influence the development agenda in Argentina?
1 2 3 4 5 6 7 8 9 10
To no degree at To a very
Don't know
all significant degree
To what extent do you agree with the following statements about the World Bank Group in Argentina?
Strongly Strongly Don't
disagree agree know
The World Bank Group’s financial instruments
(i.e., investment lending, Development Policy
C4 1 2 3 4 5 6 7 8 9 10
Loan, Trust Funds, Guarantees, etc.) meet the
needs of Argentina
The World Bank Group meets Argentina’s needs
C5 for knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10
data, technical assistance)
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS,
STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES)
D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you
do?
1 Weekly
2 Monthly
3 A few times a year
4 Rarely
5 Never
In Argentina, to what extent do you believe that the World Bank Group’s knowledge work and
activities:
To no degree To a very significant Don't
at all degree know
D2 Are timely 1 2 3 4 5 6 7 8 9 10
Include appropriate level of stakeholder
D3 1 2 3 4 5 6 7 8 9 10
involvement during preparation
D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10
Are source of relevant information on global
D5 1 2 3 4 5 6 7 8 9 10
good practices
D6 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10
D7 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10
Are adaptable to Argentina’s specific
D8 development challenges and country 1 2 3 4 5 6 7 8 9 10
circumstances
D9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work
and activities make to development results in your country?
1 2 3 4 5 6 7 8 9 10
Not significant at all Very significant Don't know
D10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work
and activities?
1 2 3 4 5 6 7 8 9 10
Very low technical Very high technical
Don't know
quality quality
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION E: WORKING WITH THE WORLD BANK GROUP
To what extent do you agree/disagree with the following statements?
Strongly Strongly Don't
disagree agree know
The World Bank Group disburses funds
E1 1 2 3 4 5 6 7 8 9 10
promptly
The World Bank Group effectively monitors
E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10
supports
The World Bank Group’s approvals and reviews
E3 1 2 3 4 5 6 7 8 9 10
are done in a timely fashion
The World Bank Group’s Environmental and
E4 1 2 3 4 5 6 7 8 9 10
Social Framework requirements are reasonable
The World Bank Group’s conditions on its
E5 1 2 3 4 5 6 7 8 9 10
lending are reasonable
The World Bank Group takes decisions quickly
E6 1 2 3 4 5 6 7 8 9 10
in Argentina
Working with the World Bank Group increases
E7 1 2 3 4 5 6 7 8 9 10
Argentina’s institutional capacity
Working with the World Bank Group helps to
E8 strengthen government transparency in 1 2 3 4 5 6 7 8 9 10
Argentina
Where country systems (e.g., procurement,
financial management, etc.) are adequate, the
E9 1 2 3 4 5 6 7 8 9 10
World Bank Group makes appropriate use of
them
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN ARGENTINA
F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in
Argentina? (Choose no more than TWO)
1 Offer more innovative financial products
2 Ensure greater selectivity in its work
3 Provide more adequate data/knowledge/statistics/figures on Argentina’s economy
4 Work faster
5 Reduce the complexity of obtaining World Bank Group financing
6 Increase availability of Reimbursable Advisory Services (RAS)
7 Help to bring discipline/effective supervision to implementation of World Bank Group projects
8 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN
9 Engage more effectively with civil society (e.g., NGOs, CBOs)
10 Increase the level of capacity development in the country
11 Engage more directly with beneficiaries
12 Improve the quality of its experts as related to Argentina’s specific challenges
13 Engage more effectively with private sector
14 Offer more innovative knowledge services
15 Collaborate more effectively with Government clients (e.g., national, state, local)
16 Other (please specify): ______________________________________________
F2. When considering the combination of services that the World Bank Group offers in Argentina, and
taking into account its limited level of resources, which ONE of the following do you believe the World
Bank Group should offer more of in Argentina? (Select only ONE response)
1 Financial services
2 Knowledge products
3 Convening services
4 None of the above
5 The combination is appropriate for Argentina
6 Don’t know
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION G: COMMUNICATION AND INFORMATION SHARING
G1. How frequently do you interact with the World Bank Group now in Argentina?
1 Never
2 Less than once a year
3 Once a year to a few times a year
4 Less than once a month
5 At least once a month
6 At least once a week
G2. How do you get most of your information about economic and social development issues in
Argentina? (Choose no more than TWO)
1 International television 5 International newspapers
2 Local newspapers 6 Local television
3 Radio 7 Internet
Social media (e.g., blogs, Facebook, Twitter,
4 8 Other (please specify): ____________________
YouTube, Flickr)
G3. How would you prefer to receive information from the World Bank Group?
(Choose no more than TWO)
Direct contact with World Bank Group (i.e., face to World Bank Group’s publications and other written
1 4
face meetings/discussions) materials
2 World Bank Group’s website 5 e-Newsletters
Social media (e.g., blogs, Facebook, Twitter, World Bank Group’s
3 6
YouTube, Flickr) seminars/workshops/conferences
G4. Over the past SIX MONTHS, on average how often did you do any of the following related to the
World Bank Group (WBG)?
Every few Every few Every few Not
days weeks months at all
Read, viewed or heard a story about the WBG in local media
1
(newspaper, magazine, TV, radio)
Read, viewed or heard a story about the WBG in global media
2
(newspaper, magazine, TV, radio)
Interacted with the WBG on Social Media (e.g., read a post or
3
tweet, liked, commented, shared, retweeted)
4 Visited a WBG website (e.g., read a blog, used data)
5 Attended an event/conference hosted by the WBG
6 Watched a webinar or online event hosted by the WBG
7 Read some or all of a WBG research paper or publication
8 Met professionally with WBG staff
9 Read a WBG e-newsletter
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION H: BACKGROUND INFORMATION
H1. Which of the following best describes your current affiliation? (Select only ONE response)
1 Office of the President, Prime Minister 11 Private Foundation
2 Office of Minister 12 NGO/Community Based Organization
3 Office of Parliamentarian 13 Media (press, radio, TV, web, etc.)
Employee of a Ministry, Ministerial Department Independent Government Institution (i.e., Regulatory
4 14
or Implementation Agency Agency, Central Bank/oversight institution)
Project Management Unit (PMU) overseeing
implementation of project/
5 15 Trade Union
Consultant/Contractor working on World Bank
Group supported project/program
6 Local Government Office or Staff 16 Faith-Based Group
7 Bilateral Agency 17 Youth Group
8 Multilateral Agency 18 Academia/Research Institute/Think Tank
9 Private Sector Organization 19 Judiciary Branch
10 Financial Sector/Private Bank 20 Other (please specify): ________________________
H2. Please identify the primary specialization of your work. (Select only ONE response)
1 Water 12 Gender
2 Social protection and labor 13 Transport and ICT
3 Fragility, conflict and violence 14 Urban, rural, and social development
4 Environment and natural resources 15 Governance
5 Public-private partnerships 16 Poverty
6 Education 17 Jobs
7 Health, nutrition, and population 18 Agriculture
8 Energy and extractives 19 Climate change
9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors)
10 Trade and competitiveness
21 Other (please specify): ____________________
11 Finance and markets
H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA,
ICSID) in your country?
1 Yes
2 No
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World Bank Group Country Opinion Survey 2019: Argentina
SECTION H: BACKGROUND INFORMATION
H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work
with in Argentina? (Select only ONE response)
1 The World Bank (IBRD)
2 The International Finance Corporation (IFC)
3 The Multilateral Investment Guarantee Agency (MIGA)
4 International Centre for Settlement of Investment Disputes (ICSID)
H5. Do your projects involve both the World Bank and the IFC?
1 Yes
2 No
H6. Which of the following describes most of your exposure to the World Bank Group in Argentina?
(Choose no more than TWO)
1 Observer (i.e., follow in media, discuss in informal conversations, etc.)
2 Use World Bank Group reports/data
3 Engage in World Bank Group related/sponsored events/activities
4 Collaborate as part of my professional duties
5 Use World Bank Group website for information, data, research, etc.
H7. What’s your gender?
1 Female
2 Male
H8. What’s your age?
1 25 and under
2 26-35
3 36-45
4 46-55
5 56 and above
H9. Which best represents your geographic location?
1 City of Buenos Aires
2 Provinces
Thank you for completing the survey!
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