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The World Bank Group
and Public Procurement
    A N I N D E P E N D E N T E VA L U AT I O N
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Contents
Abbreviations                                                                                iv

Acknowledgments                                                                               v

Overview                                                                                     1
     Motivation and Principal Focus                                                          3
     Evaluation Scope and Questions                                                          3
     Findings: Volume I                                                                      7
     Findings: Volume II                                                                     16
     Going Forward                                                                           31
     Recommendations                                                                         39

Management Response                                                                          43

Management Action Record                                                                     51

Chairperson’s Summary: Committee on Development Effectiveness                                61

Contents of the Complete Evaluation                                                          63

Figures
     1     Moderate Results in Most Areas                                                    11
     2     Operations Supporting Procurement Capacity: DPLs, ILs, and IDF Grants (numbers)   13
     3     Procurement Systems of UCS Participants Relative to the Bank — IEG Scores         17
     4     Correlation of Prior Review Thresholds with CPIA Scores                           25
     5     Increase in the Number of P-RAMS Completed                                        26
     6     Time to Resolve Complaints                                                        28
     7     Time to Clear Contracts                                                           30

Tables
     1     Summary Analysis of Prior Reviews in FY13                                         47
     Abbreviations
     CAS           Country Assistance Strategy          PPP        public-private partnership

     CDD           community-driven development         P-RAMS     Procurement Risk Assessment
                                                                   Management System
     CPAR          Country Procurement Assessment
                   Report                               UNCITRAL United Nations Commission on
                                                                 International Trade Law
     DPL           development policy loan
                                                        WBI        World Bank Institute
     DPO           development policy operation

     FCS           fragile and conflict-affected state

     ICB           international competitive bidding

     ICT           information and communications
                   technology

     IDF           institutional development fund

     IEG           Independent Evaluation Group

     IFI           international financial institution

     INT           Integrity Vice Presidency

     MAPS          Methodology for Assessing
                   Procurement Systems

     MDB           multilateral development bank

     NCB           national competitive bidding

     ORAF          Operational Risk Assessment
                   Framework

     PEFA          Public Expenditure and Financial
                   Accountability




iv   The World Bank Group and Public Procurement
Acknowledgments
This report of the Independent Evaluation Group (IEG) was prepared by a core team led by
Anjali Kumar, with major contributions provided by Nils Fostvedt, Prem Garg, Gita Gopal, Ian
Hume, Eduardo Maldonado, Arvind Nair, Carla Pazce, Juliane Piecha, Robert Rothery, Swizen
Rubbani, Justin Sigman, Kathryn Steingraber, Nadine Tushe, Christine Wallich, and Clay
Wescott. Eleven country case studies were undertaken by Gian Casartelli, Jorge Claro, Ajay
Guha, Rodolfo Hernandez, Jean-Jacques Lecat, Robert Rothery, Paul Schapper, and Christine
Wallich. Additional contributions were provided by Jeanmarie Fath Meyer and S. Janakiram.
Corky de Asis, Aimée Niane, Agnes Santos, and Lily Tsang provided administrative support.

The team gratefully acknowledges the support of managers and staff throughout the World
Bank, especially in Operations Policy and Country Services departments and from both
former and current regional procurement managers. IEG appreciates the many individual
procurement staff throughout the Bank who have been generous with their time for surveys
and interviews on aspects of the Bank’s procurement system. Particular thanks are offered
to the field-based procurement staff that provided assistance for field visits in Azerbaijan,
Bangladesh, Ethiopia, Indonesia, Mexico, Morocco, the Philippines, Peru, Senegal, Tanzania,
and Turkey, arranging meetings with key officials as well as private persons.

IEG also extends its thanks to other areas of the Bank consulted during the course of this
evaluation: the Controllers, Economic Management, Institutional Integrity, Internal Audit, and
Legal units. IEG also appreciates exchanges with the African Development Bank, the Asian
Development Bank, the European Bank for Reconstruction and Development, the European
Commission, the European Investment Bank, the Inter-American Development Bank, and the
Organization for Economic Co-operation and Development, who shared their perspectives
with the evaluation team, and its exchanges with academia at George Washington University,
as well as Harvard University, the University of Florida, and Nottingham University, UK.
The team also thanks client government counterparts, private sector suppliers, project
implementation units, personnel from implementing agencies, and members of civil society
who participated in IEG’s surveys and interviews.




                                                            An Independent Evaluation | Acknowledgments   v
     The evaluation benefited from constructive advice from external advisers and peer reviewers.
     Peer reviewers included Praful Patel (former Vice President, South Asia Region, and former
     Director, Infrastructure, Africa Region); Christiaan Poortman (former Vice President, Middle
     East and North Africa Region, World Bank, and current Senior Advisor at Transparency
     International and Chair of the Board of the Construction Sector Transparency Initiative); and
     Dr. Peter Trepte (Senior Fellow in Public Procurement Law, University of Nottingham). An
     external advisor provided overall guidance to the study — Professor Daniel Gordon, Associate
     Dean for Government Procurement Law at the George Washington University Law School.

     The evaluation was conducted under the guidance of Nicholas York, Director, and Ali Khadr,
     Senior Manager, IEG Country, Corporate, and Global Evaluation, and Caroline Heider, IEG
     Director General.




vi   The World Bank Group and Public Procurement
Overview | HIGHLIGHTS



This evaluation of the World Bank’s procurement systems and
practices by the Independent Evaluation Group (IEG) informs the Bank’s ongoing self-
assessment of its procurement system and provides suggestions for future directions. Given
the critical role of procurement in the efficiency of client countries’ public expenditures, IEG
first focuses (Volume I) on the extent to which the Bank has helped its clients develop better
procurement capacity and improve their public procurement systems. Second, because World
Bank operations are dominated by investment lending, Volume II of the report examines the
extent to which Bank procurement guidelines and processes help support its own goals of
competition, economy, efficiency, and transparency in the execution of Bank projects.

The Bank’s wide array of efforts to support training and capacity building for procurement
in client countries was fragmented and focused substantially on legal and regulatory reform.
Reforms were supported by extensive use of policy-based lending and grants. There is limited
evidence of systematic integration of procurement into the wider context of effective public
expenditure. The Bank could better support capacity building for procurement through
country-level strategies, the use of lending instruments adapted to providing hands-on
assistance, and a fine tuning of its present diagnostic instruments.

Regarding development impact and the Bank’s own lending, IEG finds that present Bank
procurement guidelines (hereinafter referred to as Bank Guidelines) are broadly adequate
instruments for Bank lending, including new areas of lending. IEG finds that there is need for
review of select provisions, for example, on consultant selection or new and complex forms of
procurement, such as in information and technology projects or public-private partnerships
(PPPs). Bank procurement processes, in contrast, are time consuming and have posed
difficulties because of inflexibilities in interpretation. Process change requires better monitoring,
clear standards, and changes in incentives that would lead to the exercise of reasonable
judgment and less risk aversion.




                                                                     An Independent Evaluation | Overview   1
    Looking at the potential for greater use of client countries’ own procurement systems, some
    country clients point out gains from alleviating the need to maintain parallel systems. However,
    private suppliers want the World Bank to retain its role to ensure a level playing field, greater
    transparency in selection, and perceptions of higher levels of recourse. There is scope for the
    Bank to move further toward using country systems, on an incremental basis, in line with the
    approach adopted by global partners, taking into account its own risk assessments, country
    counterpart views, agency capabilities, and the views of the private sector. There is a need to
    consider how assurance could be provided that there would be no change to the Bank’s legal
    remedies and no change in existing rights and obligations concerning fraud and corruption.

    The Bank has a highly articulated set of instruments to manage fiduciary risk that have been
    strengthened in recent years. More integrated risk management systems and a greater focus
    on risk, as opposed to value, could reduce the need for oversight through prior review.
    Instruments could be fine tuned and the balance between the use of specific tools could be
    revisited, especially in the light of a risk-efficiency trade-off.

    Finally, there is a significant need to improve Bank procurement processes in two areas:
    the setting of monitorable service standards and the introduction and use of procurement
    monitoring tools. These are imperative to help the Bank track the achievement of procurement
    goals such as economy, efficiency, and value for money. With such tools the Bank could make
    major global contributions to information on markets, suppliers, and prices, thus contributing
    to open data, benchmarking, and knowledge objectives.




2   The World Bank Group and Public Procurement
Motivation and Principal Focus
Good public procurement practices are a major determinant of the effectiveness of public
expenditure. Effective procurement policies enable better use of government budgets and are
therefore an essential element of the Bank’s poverty reduction focus. Equally, sound public
procurement in countries is a prerequisite for the Bank’s new lending instrument, the Program
for Results, which makes use of national procurement policies. Moreover, Bank development
policy loans (DPLs) are disbursed through national budgets. Thus, more effective public
procurement may allow procurement practices in Bank lending to be unified across investment
and policy-based lending and harmonized with other donors.

World Bank operations are dominated by investment lending. Bank procurement policies and
processes affect the development impact of Bank lending and influence public procurement
practices. The Bank seeks to ensure that its funds are used for the purpose intended and that
they support development effectively and efficiently. Thus, the extent to which Bank investment
lending procurement policies support the effectiveness of Bank lending have a deep influence
on development outcomes.

Based on these factors, two overarching questions form the core of this evaluation:

• To what extent has the Bank helped its clients develop better procurement capacity and
  improve their public procurement systems? (addressed in Volume I of the present evaluation)

• To what extent does the application of Bank procurement guidelines in its investment
  lending help support its own development effectiveness objectives, in terms of fostering
  economy, efficiency, and transparency in the execution of Bank projects? (addressed in
  Volume II of this evaluation)

IEG’s evaluation parallels an intensive Bank management review of its procurement function. It
is motivated by the need to respond to a range of internal and external changes in the Bank’s
procurement environment, in terms of country capacity, supplier patterns, and emerging
global practices in public procurement. IEG’s evaluation is intended to inform management’s
review and contribute to the formulation of specific proposals for change.


Evaluation Scope and Questions
BUILDING PROCUREMENT CAPACITY

Strengthening national procurement systems refers here to the full set of institutional
arrangements — the rules, norms, and procedures, both formal and informal — that
govern public procurement, as well as the human resources organized to undertake public
procurement transactions. Bank contributions to this process have taken the form of both


                                                                  An Independent Evaluation | Overview   3
    advisory services and support through lending. IEG reviews the nature and quality of
    diagnostic work as well as loans focused on procurement reform and their impact in terms
    of results.

    Procurement diagnostics were supported first through the Bank’s Country Procurement
    Assessment Reports (CPARs) and later through the Methodology for Assessing Procurement
    Systems (MAPS) developed by the Development Assistance Committee of the Organisation
    for Economic Co-operation and Development. More integrated diagnostics of public
    procurement and public financial management systems have also been attempted, notably
    through the Public Expenditure and Financial Accountability (PEFA) instrument.

    Support for strengthening national procurement systems has also been offered through some
    Bank lending operations, notably through development policy operations (DPOs) focused on
    public sector reform, which sometimes include procurement reform in their scope. The Bank
    also had some rare investment loans with a significant focus on procurement. And numerically
    significant, though small in value, were trust-funded institutional development fund (IDF) grants
    for procurement support. In addition, normal Bank investment lending in various sectors
    frequently provided procurement capacity-building support to project implementation units
    to encourage learning by doing. IEG’s analysis of Bank support for capacity development
    reviews the relevance and quality of its support and the extent to which it has contributed to
    sustained results.

    IEG also evaluates the extent to which the Bank contributed to the convening of global fora
    and the formulation of global norms on procurement. It was expected, under the aid reform
    agenda, that harmonization in procurement would lead to the development of standardized
    diagnostics for assessing countries’ procurement systems. Working groups of the heads
    of procurement of international financial institutions (IFIs) also made efforts to prepare
    standardized bidding documents and to share policy positions in specialized aspects of
    procurement. Specific evaluation questions underpinning the first pillar of the evaluation
    are therefore:

    • To what extent have Bank country departments supported the strengthening of client
      procurement systems, through diagnostic and advisory work and non-lending technical
      assistance?

    • What is the quality of the advisory services offered, and what have the results been?

    • Has the Bank been able to integrate advisory work in procurement within a framework of
      public financial management and efficient public expenditure?



4   The World Bank Group and Public Procurement
• To what extent has the Bank been able to provide support for procurement system reform
  through its development policy and investment lending platforms?

• To what extent has the Bank been able to coordinate/harmonize its procurement
  processes with other development partners in accordance with the global aid effectiveness
  agenda, and how much has it been able to adopt useful elements from other multilateral
  development banks (MDBs)/IFIs in its own procurement systems?


CONTRIBUTING TO DEVELOPMENT EFFECTIVENESS IN BANK LENDING

Core principles in the Bank Guidelines for procurement refer to economy and efficiency,
competition (equal opportunity for all bidders), and transparency, as well as encouragement
to the development of domestic markets. In the evaluation, IEG therefore looks at the
effectiveness of current Bank procurement systems in terms of the achievement of these
underlying principles, including, among other things, reviewing the extent to which there may
be trade-offs in their achievement.

In the light of this, IEG also reviews the Bank’s pilot effort to move toward the use of country
systems in procurement; the factors explaining the outcomes of the Bank’s initial attempts;
and considerations going forward, including approaches adopted by other IFIs and bilateral
organizations and the views of client governments and private sector stakeholders.

IEG reviews the Bank’s present contributions toward supporting the full upstream and
downstream chain of the procurement process. And in terms of new directions, IEG explores
present and possible future contributions to sustainable procurement and the extent to which
there is scope for reflecting value-for-money principles in Bank procurement.

Bank lending has evolved in directions not envisaged by its present procurement framework.
Community-driven development (CDD) projects pose particular questions, as they give
control of procurement decisions to community groups. The Bank is also providing more
support in complex areas such as information and communications technology (ICT),
where its traditional separation of goods, works, and consultancy services is less distinct
and where assumptions of buyers’ prior knowledge of the best systems is open to question.
PPPs — where the Bank contributes financing to projects that are not wholly under the client
countries’ government but also involve private financing — also raise questions in terms of the
procurement methods that apply. And the Bank has been making efforts to step up support to
fragile and conflict-affected states (FCS), which have particularly challenging environments for
procurement. IEG reviews the extent to which current Bank procurement is equipped for Bank
lending in these areas.



                                                                    An Independent Evaluation | Overview   5
    Risk management is a key element of procurement, to ensure that funds are used for
    their intended purposes. A mainstay of the management of procurement-related risk in
    Bank-financed projects has been an interlocking set of risk thresholds, for review of, and
    “no objection” to, a significant part of contracts. Other elements of the risk management
    framework include its recently formalized project-level procurement risk assessment — the
    P-RAMS (Procurement Risk-Assessment Management System) tool — and post-procurement
    reviews. The Bank’s Integrity Vice Presidency (INT) department also maintains data that flag
    potential risk.

    IEG evaluates the effectiveness of the spectrum of risk management tools currently
    deployed. There is a perception among staff that increased attention to potential corruption
    in procurement practices has resulted in more intensive project-level scrutiny, suggesting a
    trade-off between increased transparency and efficiency. IEG reviews the outcomes of the
    present system, in terms of identifying and correcting risk.

    Finally, IEG evaluates the efficiency of the procurement process at the Bank, in terms of the
    information tools and systems available. IEG explores the reasons for oft-cited procurement
    delays through an analysis of elapsed time at various stages of the process and factors that
    may affect time taken. Last, IEG points to new ways of increasing efficiency through new
    procurement modalities and evaluates the present use of such tools in the Bank.

    Evaluative questions for the second pillar are:

    • How efficient/effective have the Bank’s present investment lending procurement systems been,
      as perceived by Bank staff, country clients, and other stakeholders?

    • To what extent has the Bank been able to move toward the use of country systems, as
      envisaged in the aid effectiveness agenda?

    • To what extent is contract management incorporated in Bank procurement systems? To what
      extent are new approaches to procurement, such as sustainable procurement or value for
      money, taken into account in the Bank’s procurement policies?

    • To what extent has the Bank’s present procurement system accommodated the evolving
      needs of Bank lending, for example, in areas such as CDD projects, PPPs, and ICT projects?
      To what extent has the Bank’s present procurement system facilitated Bank engagement
      in FCSs?

    • Are current risk-mitigation measures (thresholds for prior review, the postreview system, and
      so forth) effective?



6   The World Bank Group and Public Procurement
• Have new risk management tools such as the P-RAMS qualitatively improved the Bank’s
  overall risk management framework?

• What is the efficiency of the procurement process, in terms of the distribution and utilization
  of Bank procurement resources? How could efficiency be enhanced?


METHODOLOGY

IEG used both qualitative and quantitative methods in this evaluation. Structured
questionnaires for portfolio analysis and interviews used category building and scoring to
enable summarizing and comparison. Quantitative data sets were constructed and reviewed
using spreadsheets. Where data permitted, IEG undertook simple statistical correlations
and linear regression analyses to examine the association of procurement modalities with
procurement outcomes.

In some areas, Bank procurement data were not available in a manner that could be
extracted for analysis. Data across regions were often not comparable. Some core parameters
on procurement functions are not tracked across all regions. As a result, IEG had to construct
its own, sometimes partial, data sets. Findings are subject to this caveat.

One methodological challenge was the measurement of effectiveness of Bank interventions
for country procurement capacity development. IEG synthesized and triangulated information
from (i) time-ordered sequences of policy information from a variety of procurement system
diagnostic and benchmarking studies; (ii) reports on lending operations, describing their goals
and objectives as well as interim or final status and achievements; and (iii) information from
country case studies, including structured and open-ended survey information.


Findings: Volume I
BUILDING PROCUREMENT CAPACITY AND SYSTEMS

Although the Bank has undertaken myriad procurement building efforts in almost all client
countries, there has been an absence of strategic planning for procurement capacity building,
and these efforts have been fragmented. There was early emphasis on diagnostic work, and
the Bank’s CPARs provided good foundations for reform. Diagnostics have been recently
dominated by the MAPS instrument, which is not well adapted to offer forward-looking
roadmaps or insights on the functioning of the procurement market. IEG finds that modest
reform has been achieved in most cases, although there have been substantial or better
results in two-fifths of the cases reviewed. Reviews of procurement, viewed through the public
finance lens of the PEFA instrument, do not suggest a close integration of procurement within
the public expenditure management framework.

                                                                     An Independent Evaluation | Overview   7
    There has been an orientation, in implementation of the recommendations of diagnostics,
    toward legal and institutional reform, perhaps appropriately for the early phases of
    procurement system development. As a consequence, the DPL became the Bank’s principal
    lending instrument for procurement reform. The DPL is an instrument that may not be well
    adapted to support the second tier of procurement reforms that most Bank client countries
    now face. Bank support in the form of technical assistance for building procurement capacity
    has been scarce. IDF grants were the primary vehicle of technical support, but their small size
    and uncertain allocations have made them an unreliable instrument for building procurement
    capacity. Support for reform provided by the Bank’s procurement anchor has been
    supplemented by programs offered by the World Bank Institute (WBI). Though this has been
    carefully handled to avoid overlap, it raises questions in terms of building integrated programs
    of country-level support.


    COUNTRY STRATEGIES

    IEG’s analysis of Country Assistance Strategy (CAS) reports over the past decade reveals that
    Bank management had a high level of awareness of procurement-related issues and the
    need for support to building capacity. Issues relating to integrity and transparency were also
    frequently discussed, market development less so. However, there was a loose translation of
    priorities from procurement discussions in country strategies to specific actions, in the country
    work program for procurement reform. Most of the attention, especially initially, focused
    on existing or planned diagnostics. The Bank’s CPARs were given a great deal of attention
    in CASs; other diagnostic instruments received negligible attention. The Bank paid limited
    attention to finding vehicles that would provide hands-on support for building findings into the
    work program.

    The bulk of Bank budgetary resources were devoted to support for transactional procurement,
    for project implementation — far more than support for analytical or advisory work. Available
    data suggest that limited resources were allocated for procurement capacity building;
    furthermore, there was a decline over time in resources provided to support procurement-
    related analytic and advisory assistance after 2007, after diagnostic updates ceased to be
    mandated.




8   The World Bank Group and Public Procurement
ANALYTIC AND ADVISORY WORK
Quality and Coverage
The Bank made substantial efforts to build procurement systems in the early 2000s through
its advisory work. These efforts consisted, in the first instance, of conducting CPARs to review
the framework for procurement, especially in terms of legal and institutional aspects
and to recommend reforms.

Once CPARs ceased to be mandated, and because MAPS was used for the Bank’s country
systems experiment, their frequency declined. To some extent, this was counterbalanced by the
increased use of MAPS. Yet overall, the frequency of diagnostic exercises declined, so in some
major borrower countries the Bank’s procurement work is perceived to have lost some depth
and traction over time, although in other countries, staff point out that the existing stock of
knowledge was adequate.

There is much overlap in core areas, but CPAR guidelines addressed areas intended for Bank
country dialogue, notably pointing out differences relative to the Bank, as required for project
lending, and incorporating flexibility to address country-specific issues, and including action
plans for improving procurement. MAPS assessments benefited from their rigid framework
as a tool for benchmarking and comparison, and some enjoyed greater country ownership,
as they were not Bank-mandated.

Although MAPS exercises had more consistent structure, they were deemed to provide a
“snapshot” of the system, rather than a roadmap for reform. Their limitations in terms of
describing the functioning of a procurement system partly reflect the limited use of the MAPS
performance indicators — possibly reflecting their complexity in environments of limited
data availability. The recent integration of MAPS into CPARs in some countries (Ethiopia, for
example) is perhaps the most useful diagnostic tool, acknowledging the positive features of
each. The PEFA instrument used by the Bank is also useful, although in limited areas and for
high-level assessments of procurement and other aspects of public financial management
related to procurement.

More than half of Bank reports were found to be substantially well structured. CPARs were
more prone to scattered discussion, sometimes of critical topics; MAPS reports lagged in
terms of preparing clear and actionable strategies. All reports focused more on the existence
of structures and regulations but were supported by little data on how systems worked in
practice. The area of accessibility (whether or not the laws were published and available to
interested parties) was often neglected.




                                                                   An Independent Evaluation | Overview   9
     IEG found that risk assessments were limited in both MAPS and CPARs. Where there was a
     risk assessment, it rarely distinguished between the risk for Bank projects and that for public
     procurement generally. This may have reflected the fact that other Bank tools undertook at
     least project-level risk assessments for procurement risk.

     Earlier CPARs had less coverage of the integration of procurement into the budgeting,
     planning, and audit process and the existence and dissemination of monitoring and
     procurement statistics, although these areas were both consistently covered by the MAPS
     framework. Coverage improved in later CPARs.

     IEG also found that the Bank usually undertook assessments of overall borrower capacity
     levels related to procurement. The assessments pointed toward constraints from the lack of
     established career paths in procurement, which was worsened by high turnover. Reports fell
     short of specifics, such as the financial sustainability of training.

     Although legislation related to corruption tended to be addressed in reports, there was little
     discussion of the existence or application of enforcement mechanisms. Coverage of the
     complaints process and the appeals mechanism varied greatly in subjects covered, although
     the lack of an appeal process or proper complaint mechanism was a recurrent theme.

     Issues related to the performance of the public procurement market were relatively neglected
     by earlier CPARs; in later reports, however, they were for the most part given due importance
     by the MAPS framework. The Bank often discussed, and strongly endorsed, the use of
     electronic systems to collect and disseminate statistics, although the Bank itself has faced
     major challenges in this area.

     Finally, an examination of PEFAs shows that there was little attention to public sector
     management issues such as cash planning or commitment reporting.


     Follow-Up and Results
     Overall results, measured in terms of the extent to which action plans in Bank diagnostics
     were implemented, were mixed: high or substantial implementation was found in around
     two-fifths of the countries surveyed, especially in the legal and institutional framework
     (Figure 1). These findings are robust to additional analyses undertaken specifically through
     the lens of public expenditure management. And more comprehensive and focused
     diagnostics such as MAPs and CPARs have been more important in terms of getting results.
     There is no evidence of improvements in procurement performance being specifically linked
     to public expenditure management instruments such as PEFAs or public expenditure reviews.



10   The World Bank Group and Public Procurement
FIGURE 1                   Moderate Results in Most Areas
                      14


                      12
NUMBER OF COUNTRIES




                      10


                       8


                       6


                       4


                       2


                       0
                               Improved Legal    Enhanced Institutional    Increased Efficiency       Enhanced Integrity
                                 Framework           Framework
                                                                      RESULT

                                                High        Substantial        Moderate       Low


SOURCE:                IEG analysis.




Success was focused on “first-generation” results, in terms of passage of laws and
establishment of institutions, especially in the earlier part of the period. The Bank tended to
focus on the implementation of rules and requirements that add processes, but not necessarily
commensurate value or transparency. Findings based specifically on the PEFA instrument also
show that results in formal, rather than functional, areas predominated. Field visits corroborate
this finding.

In many countries where the Bank’s work was more influential, there may have been
greater country capacity (Mauritius, Morocco, the Philippines, and Turkey). Yet government
commitment is also critical, as illustrated by progress achieved in countries such as Rwanda.

Political economy matters. The legislature may be willing to pass a law for procurement,
but it may not represent wide stakeholder consensus. This is a consideration when the
achievement of results is staked on policy-based lending instruments.



                                                                                          An Independent Evaluation | Overview   11
     A caveat to the preceding findings is the lack of quantitative information or statistical data on
     procurement “compliance and performance” type indicators (as described by MAPS); this lack
     necessarily limited the analysis. Another limitation, in decentralized countries such as Mexico,
     is that assessments are typically limited to national levels, whereas states may have their own
     procurement systems.

     In field visits IEG also found that in most countries, at least some actions were taken, based
     on the recommendations of Bank diagnostic work. Yet in 10 of 11 countries, there was
     an absence of a comprehensive country-level procurement capacity-building strategy and
     action plan. Only a few programs for human capacity development looked at longer-term
     sustainability issues.

     Field visits were a valuable source of information on the outcomes of Bank programs for
     human capacity development in procurement. They illustrate that limited success achieved in
     procurement capacity building is due to endemic country issues as much as to Bank-related
     issues. Although the Bank attempted some procurement capacity building in most countries,
     it was mostly with a focus on immediate needs for implementing Bank lending. There has
     also been on-the-job training and mentoring of local government staff. Bank personnel are
     stretched, with emphasis in their work on transactional commitments.

     There is some perception that the Bank is not equipped to offer “cutting edge” advice, for
     example, in new modalities or in areas of complex procurement; however, it may be an
     issue of Bank staff time allocation and lack of training rather than Bank staff capacity or
     helpfulness, which was generally widely appreciated. Turnover of Bank staff and consultants
     and time-consuming and protracted Bank hiring processes were also mentioned as limiting
     the development of long-term procurement capacity.

     On the government side, resources are invariably stretched, civil service salaries are low, and
     staff turnover is typical. The lack of recognition of procurement as a professional stream is an
     impediment that some governments have tried to address. However, building procurement
     capacity is also an integral part of a wider civil service capacity-building exercise, and it
     cannot be developed in isolation of the overall civil service cadre.


     SUPPORT TO PROCUREMENT CAPACITY THROUGH LENDING

     Implementation of the Bank’s diagnostic recommendations was often supported by policy-
     based lending (DPLs including poverty reduction support credits), which was seen as a
     successful instrument for taking the procurement reform agenda forward. The Bank supported
     procurement reform throughout the evaluation period with procurement-related conditions of



12   The World Bank Group and Public Procurement
FIGURE 2                   Operations Supporting Procurement Capacity: DPLs, ILs, and IDF Grants (numbers)

                     14


                     12
NUMBER OF PROJECTS




                     10


                      8


                      6


                      4


                      2


                      0
                          2002        2003       2004        2005       2006        2007       2008        2009          2010    2011
                                                                      FISCAL YEAR

                                                            DPL                IL              IDF

SOURCE:                 IEG analysis.
NOTE:                 DPL = development policy loan; IL = investment loan; IDF = institutional development fund grant.




triggers embedded in a substantial number of multisector or public sector management DPLs,
often combined with numerous small IDF grants, but with scarcely any technical assistance-
focused investment lending (Figure 2).

In only one country visited — Bangladesh — did the Bank use investment lending to support
building procurement systems and institutional capacity. To some degree this also reflects the
reluctance on the part of some countries to borrow for technical assistance, preferring the use
of grants instead.

Bank loans addressed a substantial range of issues, albeit with concentration, especially in
DPOs, on the legal framework as well as institutional strengthening. DPOs paid less attention
to efficiency issues or to more advanced procurement market strengthening or longer-
term capacity development. And there was little focus, except in perfunctory terms, on the
integration of public procurement into the wider framework of public financial management.




                                                                                                      An Independent Evaluation | Overview   13
     There was heavy focus on legislative and institutional development issues, but there is
     some evidence of progress toward “second-generation” issues of improving markets and
     procurement efficiency, although this has remained limited.

     Hands-on capacity building and market development issues were tackled by IDF grants, often
     with some success, but their smaller size and uncertain nature made them less reliable vehicles
     for the operationalization of procurement reform.

     Field visits suggest that by and large, the main source of ongoing support for building
     procurement systems and capacity in country through Bank lending was indirect rather
     than direct — by means of within-project support to implementing agencies to help them
     undertake project-specific procurement in the context of individual investment projects. This
     was supplemented with hands-on support provided by World Bank procurement staff to
     implementing agencies for the execution of specific transactions.

     At the most basic level, the within-project training and hands-on implementation support
     provided by Bank procurement staff did not have adequate resources — in only one country
     visited could a separate earmarked work program agreement allocation be identified for
     procurement capacity building, as separate from transactional procurement work of the
     procurement unit.

     Many countries had mutually interlocking patterns of support for procurement reform through
     a combination of DPOs, IDF grants, and investment lending. This appears to have been
     beneficial.

     There was limited scope for changes from a single lending operation — engagement over
     time has been essential and the pace of reform is slow. There is a value in undertaking reform
     through programmatic, longer-term, or repeat instruments.


     INTEGRATING SUPPORT ACROSS THE WORLD BANK GROUP

     There are anecdotal examples of good collaboration though the lens of public sector
     management, though there are also instances where collaboration has been limited. IEG
     finds that good collaboration usually reflects circumstances with one or more similar elements:
     ample funding, support from governments and senior regional management, and staff
     from different practices that work well together. It is desirable to institutionalize collaboration
     through better incentives and rewards for knowledge sharing and cooperation. Preparation
     and dissemination of information by the Bank on how good procurement actually helps
     expenditure management would help motivate staff as well as clients.



14   The World Bank Group and Public Procurement
The WBI is on track to make valuable contributions to developing procurement capacity.
There has been limited overlap between WBI and the Bank’s procurement anchor. Many
services were demand driven, and WBI exercised selectivity in choosing its entry points and
instruments. However, because of limited trust-funded resources, it is not clear how work can
be scaled up. A key area of WBI work is support to nongovernmental organizations and civil
society organizations in procurement oversight. If countries develop this capacity, they will have
an important skill for good oversight of public procurement.

Despite careful management to avoid obvious overlap, it remains a question of whether
the present distribution of work across the Poverty Reduction and Economic Management
Vice Presidency, WBI, and the Operations Policy and Country Services anchor facilitates
the achievement of maximum effectiveness from the perspective of developing country
procurement capacity. For example, country clients expect Bank procurement staff to provide
leadership in areas such as e-procurement, notwithstanding relevant and useful training
courses in this area. An integrated overall country approach is desirable.


CONTRIBUTING TO GLOBAL GOOD PRACTICE IN PROCUREMENT

Over more than a decade, the Bank has played a lead role in advancing the global
agenda of building and harmonizing good practice in public procurement, with many
successes. The Bank’s work is widely recognized and appreciated by development partners
and client countries.

The Bank has been instrumental in developing assessment tools, starting with its own
CPAR and helping develop the MAPS tool. Less successful have been efforts to mainstream
procurement reform within the context of financial management reform and overall public
expenditure management. Additionally, the Bank has been viewed by some global partners
as unwilling to engage the private sector.

The Bank’s efforts to coordinate with partners on reform, capacity building, and alignment of
practices are varied: they are substantial in Mexico and the Philippines (where the Bank leads
a multidonor coordination effort) but negligible in Indonesia and Turkey (in the former, the
Bank has relinquished the lead role to the Australian Agency for International Development
and the Millennium Challenge Corporation).

Practices of the Bank and other IFIs are largely aligned, with differences mainly related to their
different memberships (hence the Bank’s insistence on worldwide procurement, in contrast
to some regional development banks and bilaterals) and different sanctioning procedures.
Although differences are few, they can be problematic on cofinanced projects, where the
Bank requires the use of its procedures.

                                                                    An Independent Evaluation | Overview   15
     Findings: Volume II
     PROCUREMENT AND DEVELOPMENT EFFECTIVENESS IN BANK LENDING

     On the whole, country clients, the private sector, and Bank staff agree that the Bank ’s present
     procurement guidelines for goods and works are reasonably successful in securing fairness,
     competition, and transparency in Bank procurement. Nevertheless, there may be scope for
     improvement in certain details. One particular area is the “consulting guidelines,” where it
     was found during country visits that inappropriate selection methods led to poor short lists,
     reduced participation by qualified consultants, and long selection processes.

     There is less comfort with Bank procurement processes, especially with regard to time taken,
     flexibility, and consistency; this discomfort can lead to losses in development effectiveness.
     Focus on compliance in transactions may distract from a focus on outcomes and may not
     ensure the containment of fraud and corruption, which is to some extent a systemic rather than
     project-level issue.


     THE USE OF COUNTRY SYSTEMS FOR PROCUREMENT

     Given the pros and cons of current Bank procurement rules and processes, IEG reviewed
     recent Bank efforts to move toward greater use of country systems and the extent to which
     this could be taken forward in the future. As a prelude, it should be noted that many Bank
     client country procurement systems today bear a strong resemblance to Bank systems,
     reflecting past decades of Bank support for the development of country procurement systems.
     Many processes also reflect global practice, such as the United Nations Commission on
     International Trade Law (UNCITRAL) rules. Thus, although most countries have specific areas
     of difference relative to the Bank, radical differences in structure are rare.

     There are many interpretations of the extent and degree to which country systems may be
     used. Consequently, different approaches are adopted by IFIs and bilateral donors. The
     Bank developed its own approach toward piloting the use of country systems — an effort
     characterized by rigor but also minutiae. Most candidate countries showed varying degrees
     of difference from Bank Guidelines (Figure 3).

     Such a focus may have led to the termination of the Bank’s efforts to pilot the use of country
     systems; however, lessons have been learned about areas of difference between current
     Bank policy and policy prevailing in various country systems. Most country systems have
     some differences from the Bank, but some differences have greater materiality than others,
     in terms of underlying Bank principles, touching on core principles of promoting competition
     and market access; other differences impact less on such principles, and there may be scope
     for flexibility.

16   The World Bank Group and Public Procurement
FIGURE 3                  Procurement Systems of UCS Participants Relative to the Bank — IEG Scores
                    3.1

                    3.0                                                       Equivalence with World Bank System

                    2.9
NUMBER OF SYSTEMS




                    2.8

                    2.7

                    2.6

                    2.5

                    2.4

                           Brazil   Mauritius   Rwanda Colombia Macedonia Philippines Morocco       Bhutan    Poland    Senegal

                                                                        COUNTRY

SOURCE:               IEG analysis of UCS documents.
NOTE:               Based on IEG scoring methodology. UCS = use of country systems.




Bank procurement systems (as embodied in its Guidelines) are generally well tolerated by both
client governments and private sector suppliers; however, problems with the implementation of
such systems, that is, with Bank procurement processes, are abundant.

Country clients have mixed views on the adoption of countries’ own procurement systems,
and this may reflect ambiguity in the concept of use of country systems that would benefit from
clarification. This is especially true with regard to the extent to which they would also include,
for example, Bank engagement in the procurement process, in fiduciary oversight, or in legal
recourse (complaint review, dispute resolution, and so forth).

On one hand, clients in the government and implementing agencies see benefits in the
adoption of country systems, which would reduce the need for countries to maintain parallel
rules and train staff in two sets of guidelines. They point out gains from alleviating the need
to maintain parallel systems, increasing opportunities for harmonizing across donors and
building long term capacity applicable to all public sector purchasing, not only on account of
Bank projects.




                                                                                              An Independent Evaluation | Overview   17
     On the other hand, private sector suppliers prefer to use Bank systems. These are seen as
     assuring financing, mitigating corruption, and providing redress mechanisms. However, it is
     not clear to what extent this refers to differences in underlying procurement guidelines or to
     closer Bank engagement with contract award, payment, and fiduciary oversight. And among
     both sets of stakeholders, there is a preference for Bank rules, especially for the large value
     contracts for which Bank systems were designed.

     One conclusion that may be drawn from these different voices is that the area of contention
     is not necessarily Bank systems versus country systems, but rather, the presence of the
     Bank, with its benefits of experience and transparency. The adjustment of Bank processes,
     to provide greater upstream and downstream support, raise efficiencies, and better define
     accountabilities, could help ease a move toward country systems.

     The Inter-American Development Bank and proposed African Development Bank use of
     country system programs contrast with the Bank’s pilot, avoiding the “all-or-nothing” approach
     and striving to gradually move to full use of country systems through a measured process
     involving partial use, conditional acceptance, agreed improvements, and considerations of
     intent and objectives. Their programs illustrate that it is not necessary to assess or approve
     the entire country system — subsystems or components may be approved. Approval might be
     limited to administrative entities such as national government agencies, specific sectors such
     as infrastructure or health, or a particular state agency. It could also be limited to particular
     types of procurement, such as goods and works, or consulting services, or to particular
     procurement methods or categories.

     Moreover, it is possible to approve a system, or component of a system, if the intent of the
     requirement is met through other means — for example, if there is coverage outside the
     procurement law but under other acceptable legislation, such as for arbitration or dispute
     resolution. Where a mandatory requirement is not met, it can be accepted conditionally. And
     where nonapproval runs counter to the objective of contributing to project outcomes, a system
     may be approved with an attached requirement to address a deficiency.

     Finally, in a move toward country systems, there would be a need to focus on governance
     outcomes related to integrity, oversight, and political interference. This would provide
     assurances that the Bank’s legal remedies are available and that the broad spectrum of
     existing rights and obligations concerning fraud and corruption is maintained.


     Upstream and Downstream Engagement in Procurement
     There is scope for more Bank support upstream in the acquisitions phase of the procurement
     process, in terms of bringing specific skills to the process and closer integration with sectors.

18   The World Bank Group and Public Procurement
There is also scope to review the role of the Bank in overall procurement planning and the
integration of procurement in public budget management.

There is a clearly perceived need also for greater involvement downstream in contract
management. Important information such as that on contract amendments, quantities
received, and satisfactory delivery and performance, and so forth, is not available without
such integration; this reduces the ability to monitor results on the ground and raises the
possibility of fraud and corruption.

One question here is the role of different sets of players in the contract administration
phase. It is not clear, first, whether or to what extent the support should be provided by Bank
procurement staff, Bank task team leaders, technical experts, or national institutions that can
provide support, whether hands on (project implementation agencies) or through oversight
functions (such as a national audit office). In Bangladesh, for example, procurement staff
felt that more engagement with contract management represents an oversight and advisory
function for national execution, rather than a transfer of responsibility to the Bank. Among
Bank staff, there is a need to review and resolve limitations in the present incentive structure,
experience, and turnover of task team leaders. The role and extent of the Bank’s procurement
function will need to be considered relative to the roles of other agents in the country.

Equally, rights and obligations between the Bank and the country client need to be carefully
balanced within the legal framework of Bank-client commitments. Contracts are made
between a borrower/implementation agency and contractor, and the Bank is not a party
to this. Most other countries and most international documents (such as the World Trade
Organization Agreement on Government Procurement, the UNCITRAL model procurement
law, and the European Union Procurement Directives) do not address contract performance
or consider it a part of procurement.

Finally, the Bank could also fortify its support to countries (currently offered on a limited
scale through the WBI) to develop civil society oversight of public procurement and contract
execution.


DOMESTIC PREFERENCES

Most countries have elements of domestic preference in their procurement policies. Although
the Bank Guidelines endorse the principle of developing domestic manufacturing and
contracting capabilities, the prescribed domestic preference scheme is restrictive in scope,
which may explain its limited use. To the extent that the Bank retains the objective to develop
domestic capacity through its procurement system, it may wish to consider a broader
approach to developing domestic supply capability.


                                                                    An Independent Evaluation | Overview   19
     There are areas where the current Bank policy may have unintended consequences that
     affect national consultants, for example, regional constraints on consultant short lists that limit
     capable domestic bidders even in the absence of limited external interest, thus potentially
     limiting overall competition. In fact, these provisions limit any consultant short lists to two from
     any one country. Although there are some provisions for flexibilities in this regard, including
     provisions for the participation of “national experts,” they appear to be little used by task team
     leaders or clients.

     Another consequence is the tendency for domestic consultants to enter into joint ventures with
     foreign partners to meet geographical diversification requirements. Available provisions in
     the Bank Guidelines for local expert staff are rarely used. A review of such areas would be
     desirable.

     SUSTAINABLE PROCUREMENT

     Regarding sustainable and environmentally aware procurement, Bank Guidelines and
     practices already offer many avenues to incorporate “green” considerations into the
     procurement process, although they are not systematically used. Guidance for sector and
     procurement staff would help expand this. There is scope for further clarification, especially
     in circumstances where the most sustainable outcome does not lead to the lowest cost. More
     guidance on the evaluation of nonquantifiable and nonmonetizable factors would also help.

     In line with the Bank’s environment policies and objectives, procurement policies could also
     explicitly state the need to incorporate environmental and energy efficiency factors into
     technical specifications and bid evaluation criteria.

     The Bank needs to address the conditions around which it will accept country standards
     (ecolabeling) and environment-related laws and policies in Bank-funded procurement, so that
     it can maintain alignment with donors and with international practice.

     VALUE FOR MONEY IN BANK PROCUREMENT

     The principle of value for money is increasingly being explicitly incorporated into public
     procurement in many jurisdictions, with varying degrees of operational instruction and varying
     emphasis. Many aspects are already implicit in Bank procurement, and some are frequently
     used. Stronger direction could be given to staff and borrowers to fortify the adoption of such
     practices.

     A number of the efficiency-increasing (and transaction cost-reducing) measures proposed here
     would expand value for money, in its broadest sense, as would better management of risk
     and the embracing of new procurement practices in frontier areas of Bank business. The Bank


20   The World Bank Group and Public Procurement
could explore greater use of new procurement modalities such as framework agreements
(which limit the need for repeated new procurements of similar items); e-procurement;
and in select circumstances, greater use of negotiation (which in complex areas such as
information technology allows better specification of what is to be bought, through discussions
between buyers and sellers). However, areas remain where — for reasons of open access or
transparency — the Bank may prefer to maintain its present systems and practices.


PRESENT PROCUREMENT SYSTEMS AND NEW AREAS OF LENDING

CDDs and Procurement
Bank procurement systems appear to be capable of handling the needs of some areas, or
modalities, of relatively new emphasis in Bank lending. CDD projects were one of the areas
reviewed. Almost a quarter of Bank projects have some such elements, according to present
nomenclature, and these appear to have a higher incidence of procurement issues than
other projects.

However, looking more specifically at the subset of projects that actually deploy CDD
methods — that is, community management of resources — procurement does not appear
to be unusually problematic. Reported procurement problems have frequently related to the
non-CDD components of those projects, for example, difficulties in procuring the consulting
services and technical assistance needed to support implementation of the CDD components.
Although the Bank’s procurement guidelines appear to have appropriate flexibility for such
projects, front-line staff have been hesitant to use them.

CDD projects would nevertheless benefit from implementation support to assist with lower
procurement capacity at the community level. Post-Procurement Reviews could play a more
important role in monitoring CDD projects. Finally, shifting the CDD paradigm so that
communities are expected to deliver agreed outputs and outcomes rather than controls on
procurement of inputs may also be a route to explore.


Procurement in Fragile and Conflict Situations
Increasing Bank engagement with countries in fragile and conflict situations, often as the
fulcrum of multidonor trust funds, heightens Bank responsibility for effective procurement in
these environments. Although issues related to procurement are pointed out in a number of
country strategy reports in FCS countries, their frequency is not greater than similar issues
raised for all countries.




                                                                   An Independent Evaluation | Overview   21
     The Bank offers flexibilities in procurement in such environments, many of which have been
     helpful and widely used. There was consensus on the frequent use and benefits of higher
     approval authority for procurement staff in the field, often up to the regional procurement
     manager level. There was also agreement on greater use of higher thresholds for national
     competitive bidding (NCB) and prior review; greater use of rapid procurement methods
     such as direct contracting (reportedly used most frequently), simple shopping, or use of
     prequalified consultants; and greater use of extension of contracts. Respondents indicated that
     three countries — the Democratic Republic of Congo, South Sudan, and Sudan — regularly
     used accelerated bidding and streamlined procedures and found them highly effective. Yet
     flexibilities have not always been used. Conversely, such flexibilities have also been used in
     operations that are not under special procedures.

     Many flexibilities afforded for FCS procurement, such as greater delegation to field staff,
     greater choice over procurement methods, or higher thresholds, are consistent with overall
     findings of the present report and its proposals. Accordingly, the need for further special
     regimes for such operations or clients may diminish over time.

     Finally, lack of country capacity and overall political economy considerations remain
     overarching concerns and may require reinforcing and supplementing through staff resources.


     ICT Procurement
     Bank systems for ICT procurement have improved recently, and the Bank Guidelines have
     permitted new flexibilities and clarifications that are well suited to the ICT process. Bank
     standard bidding documents for ICT projects, with their scoring process, Bank acceptance of
     two-stage bidding, and Bank approvals — when needed — of sole source and its clarification
     of conflicts of interest for consultants, are welcome moves.

     Yet legacy difficulties remain, reflecting the adaptation of the present system from one
     designed for a very different purpose. The Bank’s standard bidding documents are not user
     friendly and are not aligned with industry norms. Although the system has flexibilities, many
     are discretionary and there is hesitation to use them. The complex chain of clearance for “no
     objection” is compounded by approaches that use new or unusual processes and can lead to
     significant delay.

     Task team leaders and procurement staff have a limited awareness of available flexibilities
     and hesitate to use them, in part because of risk aversion, but also because of a limited
     understanding of their benefits. Though the Bank has consistently offered advice and support
     for contract implementation, its interventions have been somewhat skewed toward upstream



22   The World Bank Group and Public Procurement
transactions. Nevertheless, better project design remains an issue, and this requires training
and awareness building among team leaders. Finally, country capacity is sometimes — though
not always — a constraint.


PPP Procurement
To the extent that the Bank’s public sector–oriented procurement processes do not match
the demands of PPP projects, this impedes uptake of PPP investments. In view of the need to
leverage Bank resources in a world where private investment is a growing share of the total,
better procurement systems for such situations are critical for the Bank. IEG finds that although
there have been recent improvements, there are still significant remaining hurdles. In principle,
the Bank accepts private investors’ selection processes and standards for concessionaires,
subject to the Bank’s review, but there is ambiguity regarding the scope of the Bank’s review
and of standards it will accept. There is also ambiguity in situations where the Bank enters late
and is not involved in the design (including the design of procurement processes) from the
beginning.

Sometimes, procurement arrangements have been established by other investors, sometimes
with larger financial stakes, where the Bank might be a minority investor. In such situations,
its prerogative of requiring review and compliance is less evident. This also applies to on-
lending arrangements, financing via investment funds, or other situations with numerous
small investments under an umbrella arrangement. In these circumstances the Bank does
not adequately recognize commercial confidentiality concerns that may make large players
unwilling to share some information with a minor player, especially if they are considered
commercially sensitive.

Even competitively selected concessionaires can enter into conflicted downstream
agreements — and conversely those not competitively selected under their own rules, and
so required to follow the Bank’s procurement rules downstream, may pursue best value
procurement. At present, the Bank does not have obvious methods of controlling downstream
conflict of interest. It also lacks the means to provide guidance on contract management. PPPs
are output-based, long-duration contracts where contract management may be as important
as the process by which the contract is developed.

Country case studies illustrate frustration with the Bank’s slow response. The Bank is seen as ill
equipped to adapt to the procedures of others, especially where quick response is needed, for
example, to round out a financing consortium.




                                                                    An Independent Evaluation | Overview   23
     Bank policy — although very similar to those of other MDBs — allows some negotiation,
     provided it is disclosed in the bidding documents. This practice differs from the European
     Union’s competitive negotiation practices. To the extent that the degree to which negotiation
     is permitted to arrive at a PPP concession agreement differs across jurisdictions, the Bank may
     need to find a mechanism to accept local negotiation practices in certain circumstances.


     MANAGING RISK

     Viewing all aspects of the present review of procurement risk management, the overall
     conclusion is a qualified positive. In terms of design, the Bank has a highly articulated set
     of procurement risk management instruments that has been strengthened in recent years.
     However, its tools could be sharpened in focus, better integrated, and made better use of, not
     only in terms of data input but also in analysis of findings. And the balance between the use
     of specific tools could be revisited, especially in the light of a risk-efficiency trade-off.

     In terms of results, most current measures of risk failure appear to be within acceptable
     levels of risk tolerance, based on (i) numbers of misprocurements declared each year, (ii)
     procurement complaints relative to bid awards, and (iii) INT referrals in relation to perceived
     fraud and corruption indicators in the procurement process. Ratios fall in ranges below
     1–2 percent of contracts by number and value.

     In terms of feedback and institutional learning from risk management tools and instances
     of risk failure, these are already objectives, as evidenced by the annual report on financial
     management and procurement. However, use of this material could be improved: at present
     the data are descriptive and compliance focused, and the notion of “risk failure” is only
     implicit.

     There is limited analysis of the effectiveness or outcomes of pivotal risk management tools
     such as the procurement threshold system, the content of Post-Procurement Reviews, or data
     collected through the P-RAMS instrument, in terms of analyzing content, tracing trends, or
     correlating risk management and procurement outcomes.

     In terms of its present risk management framework, the Bank puts considerable emphasis
     on ex ante risk controls through mechanisms such as prior review and clearance thresholds,
     which require prior review of contracts above certain values by procurement staff at increasing
     levels of seniority, depending on contract value. Yet findings show that prior review instruments
     at best partially reflect country or project risk and could thus be relied on less as risk control
     mechanisms (Figure 4).




24   The World Bank Group and Public Procurement
FIGURE 4                   Correlation of Prior Review Thresholds with CPIA Scores (2008 ICB Goods)

                     5.0                                                                                             1.2

                     4.5
                                                                                                                     1.0
                     4.0
CPIA OVERALL SCORE




                     3.5
                                                                                                                     0.8




                                                                                                                           $ (MILLIONS)
                     3.0

                     2.5                                                                                             0.6

                     2.0
                                                                                                                     0.4
                     1.5

                     1.0
                                                                                                                     0.2
                     0.5

                      0                                                                                              0

                                                          IDA/IBRD COUNTRIES

                                             Overall Rating    ICB Goods Prior Review Threshold

SOURCE: IEG analysis.
NOTE: CPIA = Country Policy and Institutional Assessment Indicator; IBRD = International Bank for Reconstruction and
Development; ICB = international competitive bidding; IDA = International Development Association.




 To the extent that the Bank chooses to use prior review thresholds, a shift in focus from
 value-based to risk-based thresholds is desirable. And to the extent that the Bank maintains
 “methods” thresholds, they could incorporate better use of market information. These
 measures could lead to greater cost-effectiveness in risk management and increased
 consistency of treatment of client countries.

 The Bank effectively applies its most intensive and therefore slowest risk management
 process — prior review — to its most competitive and therefore potentially
 less risky procurement method contracts (especially, international competitive
 bidding — ICB — contracts, but also to some NCB contracts). There is likely to be scope
 to reduce the risk efficiency trade-off by reducing the share of prior-reviewed contracts
 and focusing prior review on the highest risk contracts. Additional risk that this may
 imply could be mitigated by better use of Post Procurement Reviews and Independent
 Procurement Reviews (IPRs). This need not imply an increase in their numbers, but rather
 a more strategic use of their findings.




                                                                                          An Independent Evaluation | Overview            25
     FIGURE 5                  Increase in the Number of P-RAMS Completed

                        140

                        120
     NUMBER OF P-RAMS




                        100

                         80

                         60

                         40

                         20

                          0
                                         ril




                                                            st




                                                                                                  st
                                                  e




                                                                               ril




                                                                                                                     ril
                                                                                        e




                                                                                                                              e
                                                                                                              ry
                                r

                               ry




                                                           er


                                                                         r

                                                                        ry




                                                                                                 er


                                                                                                               r
                              be




                                                                       be




                                                                                                             be
                                               Jun




                                                                                     Jun




                                                                                                                           Jun
                                                          gu




                                                                                                gu
                                       Ap




                                                                             Ap




                                                                                                                   Ap
                                                                                                           rua
                            rua




                                                                     rua
                                                        tob




                                                                                              tob
                          cem




                                                                   cem




                                                                                                         cem
                                                       Au




                                                                                             Au
                         Feb




                                                                                                        Feb
                                                                  Feb
                                                      Oc




                                                                                            Oc
                        De




                                                                 De




                                                                                                       De
                              2009             2010                                   2011                         2012

                                                                     MONTH/YEAR


     SOURCE:              IEG calculations from P-RAMS database.
     NOTE:              P-RAMS = Procurement Risk Assessment Management System.




     Bank procurement staff acknowledge that current review procedures are helpful for controlling
     fiduciary risk. Nevertheless, on balance, there was a view that current prior-review thresholds
     could be raised with beneficial impacts on workload and clearance time, and only limited
     impact on risk or competition. There is also a likely benefit from reviewing the way methods
     thresholds are set. Insistence on ICB, when good domestic capacity exists, has a cost in
     terms of longer process time and can oblige local firms to take up sometimes little warranted
     joint ventures, in those circumstances where conventional regional considerations apply
     to consultant short lists. This has to be weighed carefully against the benefits to additional
     competition that ICB brings.

     The Bank recently introduced a new risk management tool, the P-RAMS. The extent to
     which P-RAMS has been deployed Bank-wide has significantly increased in recent months
     (Figure 5). P-RAMS is a well-intended effort to offer more focused and standardized
     assessment and mitigation of procurement risks. In principle, a key positive feature is its
     dynamic aspect, now beginning to be articulated. Yet undertaking P-RAMS with excessive


26   The World Bank Group and Public Procurement
frequency may be counterproductive. Although the linkage of P-RAMS to the Bank’s new
Operational Risk Assessment framework (ORAF) is indeed operating and should provide for
some enhancement in the treatment of procurement risk in overall project risk, this potential
impact has also been attenuated by ORAF’s partial adoption.

On the less positive side, the P-RAMS template and process can be cumbersome and time
consuming, especially with multiple implementing agencies, and can be exacerbated by
multiple sequencing being conducted in too short a time span. Its template, which limits
discretionary response, may contribute to fostering a rigid “check the box” approach that
limits added value. Risks identified are not weighted or prioritized and can lead to misleading
“averages” or risk in situations where a small number of high risks dominates overall project
risk. Although P-RAMS has a facility for procurement staff to override automatic ratings, there
is little evidence that it is exercised. The P-RAMS template could also further sharpen its focus
on fraud and corruption by featuring that risk as an additional risk factor.

In terms of results — that is, whether there is better risk management — evidence is limited
on the value added of P-RAMS compared to previous project-level risk assessments. IEG
compared procurement risk management before and after its introduction. A key finding
is that procurement risk was already being managed to a generally high standard. Based
on IEG’s sample, it does not appear that the correlation between risk identification and risk
mitigation has been much improved. There is also little evidence of sequenced decline in
P-RAMS’ residual risk, which raises questions about how risk mitigation measures are applied.

Another Bank instrument to guard against procurement risk is the tracking of misprocurement
and procurement complaints, as well as preventive and investigative work undertaken by INT.
Misprocurement rates represent 3–3.5 cases per thousand, which is low.

The Bank also maintains a central database of complaints made by bidders (mostly losing
bidders) in relation to contract awards. Though the number of complaints has shown little
variation over the past decade, an issue is their potential to impose delays in the procurement
process. The average time for resolution of complaints has been about 150 days, but a
significant number have taken much longer to resolve (Figure 6).

INT also has a role in monitoring procurement risk. It maintains information on suppliers that
task teams are required to consult prior to preparing short lists. Although the Bank’s sanctions
lists — the list of suspended firms and the list of debarred firms — are mandatory and, in the
case of the debarment list, coordinated with other IFIs, INT also maintains a Company Risk
Profile Database: a list of suppliers where complaints have been received and a case has
been opened, although not concluded. Technically, such firms are not suspended or debarred



                                                                    An Independent Evaluation | Overview   27
     FIGURE 6                       Time to Resolve Complaints
                            1,200


                            1,000
     NUMBER OF COMPLAINTS




                             800


                             600


                             400


                             200


                               0
                                       0     100      200   300   400   500   600   700   800   900   1,000 1,100+

                                                                          DAYS
     SOURCE:                  World Bank database.
     NOTE:                  Based on 2,157 observations.




     by the Bank, so task team leaders are not prohibited from approving contracts to suppliers
     in the database. However, they are advised to consult INT to get more insights. Apart from
     inevitable delays, this can provide ambiguous guidance to team leaders and country clients.


     INCREASING EFFICIENCY
     Procurement Tracking Systems
     An important aspect of overall efficacy of the procurement process is the extent to which it
     makes efficient use of resources. Good management of the procurement process is needed
     to achieve good outcomes. IEG reviewed the extent to which the Bank is equipped to track
     its procurement transactions and their outcomes and found that current procurement tracking
     systems are not equipped to provide the information needed to monitor the achievement
     of procurement objectives of economy, efficiency, risk management, transparency, or value
     for money.

     There is a rudimentary Bank-wide procurement tracking system that contains limited
     information on a subset of contracts. Three separate regional tracking systems have been
     developed in response to the lack of a central system, each with different objectives and


28   The World Bank Group and Public Procurement
architecture and its own merits and limitations. For those regions that do not have a tracking
system, practices are diverse. Data are mostly maintained in field offices, and it is presently
not possible to collect and analyze unified information on many basic procurement process
parameters. Some of these limitations are well known, and at a Bank-wide level, efforts have
been made to develop individual modules of a future system architecture. Today there is an
agenda within the Operations Risk Management, Operations Policy and Country Services
Vice Presidency to integrate aspects of these systems. Better tracking systems would enable
closer monitoring of service standards and provide a first step, in conjunction with other
measures, towards identifying and resolving procurement delays.

Yet blueprints fall considerably short of the Bank’s potential. Properly harnessed, such
information could not only help ensure that funds are used for intended purposes, but could
also help the Bank make informed choices about markets and suppliers — for example, for
setting methods thresholds and providing management information on the performance of
the procurement process.

Such analyses could identify bottlenecks not only in procurement execution (elapsed times,
clearance levels) but also in project execution (proportion of expenditures contracted/
disbursed) and agent execution (the client/borrower, task team leader, procurement specialists,
and private contractors, if the system embraces contract management). Systems could also
enable borrower/client monitoring of the procurement process and monitoring the extent to
which core principles of procurement are observed: considerations of competition, economy,
and efficiency; transparency and equity; and domestic market development.

Finally, such data could help increase global market transparency and price
discovery — generating information for a wider group of market agents with the potential
of getting better value for money not only for Bank projects but also for overall public sector
efficiency in client countries and for other development agencies.


Analysis of Elapsed Time
Timeliness, process efficiencies, and delays in procurement have been raised as a prime
concern by all participants in the procurement process. IEG’s analysis of procurement process
efficiency suggests that average time taken overall in the procurement process is long, and
because of repeat iterations, much longer than Bank norms. A high level of variability in
processing times exists, typically with a “long tail” of contracts that take considerably longer
than average times (Figure 7). There is variation across procurement methods. NCB, even
when prior reviewed, is notably quicker than ICB; conversely, consultant contract processing
through quality and cost-based methods is particularly time consuming.


                                                                   An Independent Evaluation | Overview   29
     FIGURE 7                       Time to Clear Contracts

                           65

                           60

                           55

                           50
     NUMBER OF CONTRACTS




                           45

                           40

                           35

                           30

                           25

                           20

                           15

                           10

                           5

                           0

                                0             250          500          750      1,000    1,250   1,500   1,750   2,000


                                                                              NUMBER OF DAYS

     SOURCE:                    IEG analysis of a sample of contract data.




     Analysis shows that the size of a contract is perhaps the single most important determinant of
     elapsed time. One factor could be the higher clearance thresholds for higher value projects.
     Data from the Africa Region show clearly that higher levels of clearance require considerably
     longer processing times. The analysis also suggests that country capacity and governance
     matter. Countries with lower Country Policy and Institutional Assessments — or International
     Development Association versus International Bank for Reconstruction and Development
     countries — require longer processing times.


     New Modalities of Procurement
     Looking ahead, new procurement methods such as framework agreements can offer a means
     toward increasing efficiency, for both the Bank and its clients. Many Bank client countries have
     introduced provisions for framework agreements in their own procurement systems. The Bank




30   The World Bank Group and Public Procurement
introduced the use of framework contracts from 2011 but limits their use, and in practice, they
have been little used with Bank projects.

New procurement platforms, especially e-procurement, can offer considerable scope for
improving procurement efficiencies, among other things also increasing transparency
and lowering potential for corruption. Such platforms have won global advocacy and
are being incorporated into new procurement legislation in major jurisdictions such as
the European Union.

The Bank has been aware of the potential for e-procurement and has made efforts to include
it in some of its technical assistance, but these efforts remain small in many countries because
of limited resources and limited Bank familiarity. WBI’s training courses partially compensate.


Going Forward
Clearly, much remains to be done to improve the quality of Bank support to client countries for
building their own procurement systems and to improve the Bank’s own procurement systems
to increase the development impact of its lending. The Bank needs to retain a proactive
leadership role in this area, in terms of introducing and encouraging best practice and also
using its unique multicountry engagement to promote knowledge transfer and learning in the
area of procurement.


BUILDING CAPACITY

Developing a strategic and long-term approach toward building procurement capacity
in Bank client countries
Given the fragmented nature of support to building procurement capacity in Bank client
countries, there is a need to develop a strategic and long-term approach toward building
procurement capacity in these countries, integrated into CASs, and resourced to provide
“hands-on” support for the present phase of capacity development, through vehicles such
as technical assistance loans. At the country strategy level there is a need to refocus support
to procurement from the emphasis on contract clearance toward country system and human
capacity building.

As client countries’ procurement systems mature and basic legal and institutional structures
are put in place, there may be less scope for achieving change through policy-based loans.
Going forward, the Bank may need to move from its present substantial focus on the DPL
vehicle toward more hands-on technical assistance support.




                                                                   An Independent Evaluation | Overview   31
     Given the relatively small size of IDF grants, technical assistance loans that are grounded in
     predictable budgetary funding may provide more comprehensive, reliable, and longer-term
     support. Such loans will have to be built into country department work programs. In terms of
     content, country programs for procurement support could also enable better integration of
     procurement into the broader optic of public expenditure management.

     Improving present diagnostic tools
     The Bank, in parallel with other global partners, could support the fine tuning of the MAPS
     instrument, helping it fulfill its forward-looking mandate. Core elements of a revised MAPS
     would be an actionable set of compliance and performance indicators equipped to look at
     functional aspects of a procurement system and an integral action plan. Bank diagnostic
     work, meanwhile, could proceed with recent experiments that integrate the best features of the
     CPAR and MAPS, among other things, moving away from an emphasis on the legal systems
     and institutional frameworks and toward functional performance.

     Efforts could also be made to better incorporate areas such as risk management, mechanisms
     for the detection and prevention of fraud and corruption, and complaints handling. Finally,
     better integration could be undertaken of procurement into the wider framework of public
     financial management and public sector expenditure.

     Developing realistic, long-term programs for building human capacity in procurement
     A starting point for such programs would be to determine the purpose of training, given
     the difference between hands-on support for implementing the Bank’s lending program
     and building capacity for better country systems — recognizing, however, the place for the
     former in the whole. Benefit would be derived from looking at program features such as
     financial sustainability, attrition rates, incentives, and national recognition of procurement as a
     professional stream. Capacity building programs could also provide exposure to new global
     procurement modalities and global good practice.

     However, it must also be recognized that building procurement capacity is an integral part of
     a wider civil service capacity building exercise, and it cannot be developed in isolation of the
     overall civil service cadre. Consideration could be given to Bank support for the integration of
     procurement into broader civil service training programs.




32   The World Bank Group and Public Procurement
Supporting countries’ own efforts to develop good procurement practices through
better oversight
The Bank, through the WBI, has given some support to countries where independent external
civil society organizations have made efforts to monitor public procurement. Today the
sustainability of these efforts is not clear. Lending reinforcement to these efforts could help
countries achieve greater self-sufficiency and independence in public procurement oversight.


ADAPTING BANK GUIDELINES TO NEW NEEDS

Fine tuning the current Guidelines
Although in broad terms Bank Guidelines remain serviceable and well adapted to traditional
forms of lending, there is scope to consider fine tuning in a number of areas, such as the two-
envelope system or bid response periods. There is also room for more fundamental review
in aspects such as consultant hiring guidelines, including guidance on the choice of selection
methods and types of contracts and on the preparation of consultant short lists (including
regional constraints).

Beyond this, there is a need to review the provisions of the Bank’s guidelines in terms of
the treatment of new procurement modalities and instruments. The Bank could consider
the expanded use of framework agreements and introduce, where appropriate, forms of
negotiation beyond the Consultant Guidelines.

Undertaking specific revisions to present provisions for areas of complex procurement
such as ICT and PPP
There is also a clear need for review of the present Guidelines in certain areas of
complex procurement. IEG’s suggestions are based on its review of two areas: ICT
procurement and PPPs.


ICT Procurement
With regard to ICT procurement, despite recent progress, considerable further improvement
could be made through measures such as streamlining Bank standard bidding documents for
ICT and aligning them with best global practice. European Union Directives do not include
standard bidding documents; however, the European Commission has developed some for its
own use. The MDB heads of procurement have developed harmonized model documents for
ICT procurement, but the Bank has not adopted them. These also need to be assessed.




                                                                   An Independent Evaluation | Overview   33
     The Bank could also consider offering opportunities for enhanced dialogue between bidders
     and procuring agents. The Bank’s two-stage bidding process provides the opportunity for
     a dialogue to adjust technical requirements and commercial terms in the first stage, during
     evaluation of non-price technical proposals, but not in the second stage, during evaluation of
     price proposals. However, the review found that two-stage bidding is not frequently used for
     procurement of complex ICT systems because of perceptions that benefits do not outweigh
     the longer time involved. To enhance opportunities for dialogue, the Bank could review
     options for the adoption of competitive negotiation processes, similar to that of the European
     Union Directives and UNCITRAL model law, subject to borrower capacity. Additionally,
     greater use of direct negotiation with preferred suppliers (sole source) might be used less
     restrictively where circumstances warrant.

     Smoother ICT procurement would be aided by better project design, including building
     consensus among stakeholders, more appropriate packaging of contracts, selective use
     of specialist consultants, and managing expectations. Disciplined contract implementation
     is also needed. Although it is not possible to freeze design in such systems, discipline is
     needed to stop adding features and functions as the system is implemented. Better — though
     selective — use of consultants is also a part of improved design and implementation, especially
     in agencies that are technically less competent, where further ICT procurement is not
     expected, or where the advisory role of the Bank can conflict with its oversight role.

     At the same time, training and guidance in complex ICT procurement are needed for both
     procurement staff and task team leaders, so they better understand available flexibilities. At
     field staff levels, better incentive structures are needed to address the risk-averse culture. In
     parallel, there would be benefit from selectively reinforcing borrower capacity, especially in
     those ministries likely to implement such projects for a long period or those facing particular
     challenges in decentralized administrations.

     Finally, IEG and Bank and country staff recognize that these problems are not unique to the
     Bank. Various studies show that contracts to supply ICT systems are difficult everywhere and
     corruption risks are high; some research reports that the success rate in large private sector
     information technology projects is about 50 percent.


     PPP Procurement
     The recent draft note of the Procurement Anchor of the Operations Policy and Country
     Services Vice Presidency on procurement policies for PPP projects would benefit from further




34   The World Bank Group and Public Procurement
clarification in several regards: (i) the scope of the Bank’s review of private investor procedures
and of standards acceptable to the Bank; (ii) situations where the Bank enters late and is not
involved in the design (including the design of procurement processes) from the beginning;
(iii) situations where the procurement arrangements have been put in place by other investors,
sometimes with larger financial stakes, where the Bank might be a minority investor; (iv)
on-lending arrangements, financing via investment funds, or other situations with numerous
small investments under an umbrella arrangement; and (v) unsolicited proposals. In terms of
on-lending, the Bank might consider methods to control downstream conflict of interest, such
as through due diligence of the concession/subcontractor arrangements.

The Bank could make greater use of the International Financial Corporation model of
adapting to country practices. Although it is unlikely that the Bank can take a purely private
sector approach to PPPs, the International Finance Corporation (although very much like a
private financier) must work within the PPP laws of the country and, at least for PPP projects,
accept procurement policies that are somewhat public sector oriented. The Bank is seen as
slow and ill equipped to adapt to the procedures of others, especially where quick response
is needed, for example, to round out a financing consortium. One measure that would help
address this is to give greater recognition to commercial confidentiality concerns that may
make large players unwilling to share some information with a minor player, if considered
commercially sensitive.

Greater clarity in standards would be beneficial. Regarding competitive procedures,
arrangements that rely on “acceptability” and where deviations require “waivers” are opaque,
and a simpler and more predictable process is preferable. Likewise, with regard to unsolicited
proposals, the Bank’s vaguely worded guidance says that this may need to be treated as an
“exception” or that it may impose a competitive process. The Bank will need to balance the
need for clearly articulated procedures that do not involve seeking exceptions with possible
unintended consequences of greater specificity that could also be limiting.

In the same vein, the Bank could do more to develop model/standard documentation, such
as standard concession agreements; provide clearer guidance on contract management; and
provide more training for Bank staff engaged in PPP projects, recognizing their unique and
case-by-case demands. Finally, the Bank could consider closer alignment with the practices
of external agencies such as the European Union, in terms of selective use of negotiation to
arrive at a PPP concession agreement.




                                                                    An Independent Evaluation | Overview   35
     USING COUNTRY SYSTEMS

     Clarifying the form and content of proposed use of country systems and adopting
     a gradual approach
     A first proposal is that the Bank will benefit from a review of the materiality of differences
     between the Bank and its client countries’ systems, using a unified framework for all clients
     and the adoption of transparent standards on acceptable areas of flexibility. The Bank already
     follows a similar practice at a project level for NCB contracts. The system could be unified and
     expanded and used to adopt individually phased strategies toward incrementally greater use
     of country systems, in line with other MDBs.

     IEG suggests that it may be early to make country-level decisions on whether to use country
     systems. Such a decision would presuppose uniform national methods and uniform capacity
     among implementing agencies, which does not exist. IEG also suggests that a contract-
     level approach would permit better alignment with capacity and with risk, as a part of the
     project procurement plan. This also builds on practices for NCB already in use at the Bank.
     As a track record is established, wider acceptance of country systems — for entire projects or
     for all projects undertaken by an implementing agency — could happen, with the eventual
     performance-based goal of approaching full use of country systems in some countries.

     The decision to use country systems might be based not only on discussions with client
     governments, but also on the Bank’s own risk assessments, taking into account the views
     of the private sector. The continued availability of Bank systems is presumed and may be
     preferred in some circumstances.

     Finally, there is a need for greater clarification of the content and form of use of country
     systems, especially with regard to the extent to which they would also include Bank
     engagement, for example, in the procurement process, in fiduciary oversight, or in terms
     of legal recourse. Introducing greater Bank involvement in upstream and downstream
     procurement processes would also help provide greater assurance of the Bank’s presence,
     although country procurement modalities would be used. There is also a need to provide
     assurance that there would be no change to the Bank’s legal remedies and no change in
     existing rights and obligations concerning fraud and corruption.




36   The World Bank Group and Public Procurement
IMPROVING RISK MANAGEMENT

Shifting the present approach to “prior review” and “methods” thresholds toward greater
emphasis on risk as well as market information
Although present systems of risk management work with a reasonable level of effectiveness,
there is scope for improvement in a number of areas. A first proposal is to reduce the present
high reliance on the value-based prior review threshold system as a risk management tool
and to adopt a risk-based approach, for example, through identification of risky contracts. It
is also recommended that “methods” thresholds be constructed through better use of market
information.

Streamlining other aspects of risk management: P-RAMS, Post-Procurement Reviews,
and INT
The P-RAMS tool could be further refined to simplify the interface, ease the use of the
“customize” and “override” features to permit realistic weighting of risk factors, set more realistic
frequencies for P-RAMS sequences, improve the interface between P-RAMS and ORAF,
and introduce a separate risk factor dealing with fraud and corruption risk. The Bank could
periodically review the materiality of information collected and take appropriate follow-up
action, moving P-RAMS away from being a compliance tool and toward being a substantive
control element, not only for procurement risk but for overall project and portfolio risk.

The Bank could undertake more substantive Post-Procurement Reviews that recognize its
potential as a risk management tool, beyond compliance with numeric quotas and toward an
integration and review of their findings.

There would be benefit in considering further refinement to the role of INT with regard to
procurement risk, in terms of reexamining present strategy on the use of the company risk
profile database where INT cases are pending; strengthening the profiling of information on
its complaints and cases; integrating these with the Bank’s operational reporting systems; and
tracking them on a regular basis.

The Bank could also more clearly define procurement and related risk concepts, including
country risk, sector risk, project risk, procurement risk, and residual risk, and be sure these are
consistently applied.

Finally, it is a given that any changes need to ensure integrity and transparency and present
rights and obligations against the risk of fraud and corruption. However, fraud and corruption
risk may be manifest at an overall systemic level. More Bank focus on the overall country level,
perhaps as an element of country dialogue or strategy, in lieu of the present emphasis on the
transactions level, could be more effective.

                                                                      An Independent Evaluation | Overview   37
     IMPROVING EFFICIENCY AND BANK PROCESS

     Integrated tracking systems and service standards
     IEG supports recent Bank moves toward the integration of an information system and
     recommends that it be made a priority and expanded in scope. The present plans, however,
     fall short of an integrated Bank-wide procurement information system that covers managerial
     information, procurement planning, risk management, and efficiency parameters. Further
     modules will need to be developed to meet open data, benchmarking, and knowledge
     objectives. To assume a leadership and knowledge role in terms of good practice in
     procurement, it would be valuable if such a platform could be expanded to provide systematic
     information on markets, suppliers, and prices. These further elements are critical if economy,
     efficiency, and value for money are among the Bank’s procurement objectives, and if the Bank
     plans to monitor their achievement.

     IEG suggests that more systematic attention be paid to elapsed time in procurement, as part
     of the integrated Bank-wide platform. This would involve the setting and monitoring of service
     standards that are adapted to the relative risk of transactions and that are transparently
     monitored on a Bank-wide basis.

     Adopting efficiency-increasing procurement methods and platforms
     The Bank could consider increasing its support for the adoption of new procurement methods
     (such as framework agreements) and platforms (notably, e-procurement) that have the
     capacity to contribute to increased efficiency as well as transparency in procurement.


     OTHER AREAS FOR STRENGTHENING DEVELOPMENT EFFECTIVENESS

     The Bank should take into consideration the extent to which public procurement is influenced
     by other factors, such as the overall levels of competition, the nature of governance, and the
     investment climate. Finally, the Bank could also consider the extent to which the experience of
     other external players, including both donors and country clients, could be brought to bear on
     its present policy on domestic preferences, to the extent that this remains a guiding principle
     of Bank procurement policy. The Bank would benefit from further reviewing the integration of
     the concept of sustainability in procurement, better reflecting other operational practices in the
     Bank, as well as increasingly external practice among other development partners.




38   The World Bank Group and Public Procurement
Recommendations
These findings point to the following recommendations to improve the effectiveness of the
Bank’s support to country procurement capacity building, as well as the effectiveness of
procurement in Bank lending.

Review the need for support to procurement capacity within the context of all CASs.
Where identified as a priority, adopt country-level strategic plans to build procurement
capacity in client countries that make specific resource commitments for this objective,
integrated within the context of civil service reform, planning and budgeting, and
economic management.
Embedding support to procurement capacity building within the country strategy frame-
work, and subject to its monitoring indicators, would address fragmented support to building
procurement capacity, enable the development of a long-term approach, and provide
necessary resources to move toward hands-on technical support and away from the present
substantial focus on DPLs.

Procurement reform is constrained at the country level by overall civil service capacity. And
there is a need to integrate the development of such capacity within the wider context of
county-level financial and economic management.

Adopt revisions to procurement diagnostic frameworks, specifically the review and
revision of diagnostic tools (MAPS, CPARs, and the procurement-related elements
of PEFA).
During the period of mandatory CPARs, there was more systematic attention to the issue
of procurement in country strategies. CPAR guidelines addressed areas intended for Bank
country dialogue, notably pointing out differences relative to the Bank, as required for project
lending, incorporating flexibility to address country-specific issues and including action plans
for improving procurement.

Although CPARs sometimes had scattered treatment of subjects, MAPS assessments benefited
from their rigid framework as a tool for benchmarking and comparison. Yet they have also
had limitations, in terms of tracking reform progress over time, partly reflecting the limited use
of MAPS compliance and performance indicators, in view of their complexity.




                                                                    An Independent Evaluation | Overview   39
     Agree on clearly defined responsibilities for sector specialists/technical experts, task
     team leaders, and procurement staff in contract management. Implement defined
     responsibilities.
     In terms of procurement implementation, the role of procurement staff has sometimes taken
     the place of sector technical specialists, a role that they cannot be expected to cover. There
     is also ambiguity regarding the role of the task team leader. Clarification of these respective
     obligations per project would ensure that procurement, specifically, would receive adequate
     resources.

     Revise and implement changes in the current Bank Guidelines, including new
     procurement modalities, the consultant hiring guidelines, and areas of the Guidelines and
     standard bidding documents referring to ICT and PPP, taking account of IEG’s findings
     and reflective of prevailing good practice.
     Although Bank Guidelines remain serviceable and well adapted to traditional forms of
     lending, there is scope for fine tuning in a number of areas and for more fundamental
     review of consultant hiring guidelines; expanded use of new modalities of procurement,
     such as framework agreements and forms of negotiation; and clarification and amendment
     of Guidelines, as well as standard bidding documents in areas of complex procurement,
     especially ICT and PPP procurement. When revisions are made, care should be taken to
     guard against the unintended consequence of making the Guidelines more inflexible.

     Adopt a progressive approach toward the greater use of country systems, based first on
     the materiality of differences between Bank and country systems, and second on country,
     agency, and private sector capacity. The Bank could approve subcomponents of a
     system, such as specific contracts, categories, methods, or specific administrative entities.
     Clarify, where used, the form and content of the proposed use of country systems, in
     terms of Bank oversight and recourse.
     In line with other MDBs, the Bank could adopt a more pragmatic approach toward the
     use of country systems, which will permit a progressive move toward this goal, beginning
     with individual contracts, based on specific categories or methods of procurement, specific
     projects, or implementing agencies, depending on client capacity both in the government and
     the private sector.




40   The World Bank Group and Public Procurement
Focus resources on high-risk contracts for prior review, reducing emphasis on value
thresholds. Improve the use of risk-monitoring tools and risk-mitigation methods, through
the analysis of risk data from P-RAMs and Post-Procurement Reviews, for example,
by clustering to draw out patterns and trends and streamlining details of the P-RAMS
instrument.
Reducing the present reliance on the value-based prior review threshold system as a risk
management tool with a risk-based approach, for example, through identification of risky
contracts, would enable more effective use of procurement resources, as would better use of
market information for the construction of “methods” thresholds. P-RAMS could be improved
in terms of its interface, frequency, and links to other operational risk management systems.
The Bank could conduct more substantive post procurement reviews that recognize their
potential as a risk management tool.

Enhance and integrate Bank-wide procurement information and tracking systems in
areas that include procurement planning and implementation, time taken for specific
steps of the procurement process, and risk identification and mitigation. Implement and
monitor service standards for turnaround of procurement transactions on a homogenous
Bank-wide basis.
IEG supports recent Bank moves toward the integration of some procurement information
systems and recommends that this be made a priority and expanded in scope to cover
managerial information, procurement planning, risk management, and efficiency parameters.
Further modules will need to be developed to meet open data, benchmarking, and
knowledge objectives. In parallel, service standards for elapsed time in procurement could
be monitored through the integrated Bank-wide platform. This would involve the setting and
monitoring of service standards that are adapted to the relative risk of transactions and that
are transparently monitored on a Bank-wide basis.




                                                                  An Independent Evaluation | Overview   41
Management Response | INTRODUCTION



Management welcomes the Independent Evaluation Group’s (IEG)
report The World Bank and Public Procurement: An Independent Evaluation and commends
IEG for the scope and questions raised as part of the evaluation. The release of the report
comes at an important time, as the World Bank plans to move forward with its proposed
new framework for procurement in World Bank investment project finance. Critically, the IEG
report supports the need to update the Bank’s procurement policies and procedures. IEG’s
findings are informative and will further assist management in its proposed development
of operational procurement policies and procedures. While work is ongoing to update the
procurement policies and procedures, management will also ensure that the existing scope
for procurement innovation is emphasized and supported under current policy.

The IEG report collects considerable information, using a comprehensive methodology, in
relation to two overarching questions:

• The extent to which the Bank has helped its clients to develop better procurement capacity
  and improve their public procurement systems; and

• The extent to which application of the Bank’s existing procurement guidelines has helped
  support the Bank’s own development effectiveness objectives, in terms of fostering economy,
  efficiency and transparency in the execution of Bank-supported, Bank-financed projects in
  client countries.

The IEG evaluation finds that on the whole, country clients, the private sector, and Bank
staff agree that the Bank’s present procurement guidelines are successful in certain
aspects — securing fairness, competition, and transparency in procurement for Bank-financed
projects. It also identifies scope for improvement, in particular to reflect new modalities of
modern procurement practice. In addition, the evaluation finds that there is less comfort
with Bank procurement processes, for example, with regard to time taken, adaptability,
effort expended on low value contracts, and consistency. The bulk of Bank procurement
budgetary resources has gone to support transactional activities, while limited resources have


                                                        An Independent Evaluation | Management Response   43
     been available to support procurement capacity building, which experienced a decline from
     2007 after diagnostic updates were no longer mandatory. This has resulted in fragmented
     support to procurement training and capacity building in client countries. When the Bank has
     been able to support institutional strengthening in client countries, leveraging its experience
     in operational procurement to support procurement reforms, there have been significant
     successes. Overall, the report concludes that the Bank has played a lead role in advancing
     the global agenda of building and harmonizing good practice in public procurement and this
     work has been widely recognized by development partners and client countries alike.


     Management General Comments
     FINDINGS FROM MANAGEMENT’S GLOBAL CONSULTATIONS

     In April 2012, the Board of Executive Directors and senior management agreed to
     undertake a further review of the Bank’s procurement policies and procedures. As part of
     this review process, between May 2012 and February 2013, the Bank held consultations
     across 96 countries, with about 2,000 stakeholders from client and donor governments,
     the private sector, civil society, academia, and other development partners. Stakeholders
     identified a range of challenges to the existing policy and procedures, and the main
     messages were as follows:

     • The need for a robust set of principles, reflecting new concepts in public procurement and
       stressing the overarching importance of supporting development effectiveness, value for
       money, integrity, and sustainability.

     • The need for procurement methods that are context specific, proportional, and best fit for
       purpose, that allow for innovation, and that reflect modern, international good practice.

     • The greater use of country systems, with appropriate arrangements to manage associated
       risks throughout the whole project cycle, including in regard to Bank monitoring of contract
       execution, as well as recourse to the Bank and dispute resolution.

     • Accompanying the use of country systems with more support for capacity building, especially
       in lower-income countries, and across all the actors — private business, nongovernmental
       organizations, civil society, and public institutions.

     • The deployment of e-procurement and other technologies with attendant benefits in terms
       of time, cost, and transparency. This can reduce the potential for fraud and corruption and
       allow data mining and analysis.




44   The World Bank Group and Public Procurement
• Special attention to fragile and conflict-affected situations and small economies with poorly
  developed markets, weak capacity, and limited options for economies of scale and
  competition.

• A strategic approach informed by upfront analysis of markets, industry practices, and
  competition, including the impact on local industry.

• Coverage of the full procurement cycle, from design through planning, tendering, contract
  execution, and completion. This would balance compliance with specific rules during the
  tendering process, with more attention to quality, results, and performance.

• New thinking about the Bank’s approach to fraud and corruption, taking a holistic stance,
  looking at contract execution as well as tendering, integrating with local accountability
  institutions, and using new technologies and transparency initiatives.

• Renewed international partnerships with standard-setters, multilateral development banks
  and donors, and other relevant global organizations.

• Clarification of the Bank’s role with respect to that of borrowers and development partners,
  as well as clarification of roles internally in the Bank.

• Bank’s direct oversight of procurement processes focusing on the largest and most complex
  and innovative contracts, and indirect oversight increasingly relying on country systems as
  well as civil society and independent observers.

• Metrics to measure results on the ground, changes to borrower/country capacity and
  professionalism, and the contribution of the Bank.

Management sees a great deal of synergy between IEG’s recommendations and the issues
identified during its global consultations, noted above. The IEG recommendations are
focused primarily on improving implementation and ensuring that the guidelines reflect
new procurement modalities and prevailing good practice. Stakeholders in the global
consultations raised additional issues, with a call for Bank procurement to be more principles
based, proportional, and fit for purpose. The broad issues identified are similar, and the
call for change and modernization is consistent. Taken together, the IEG report and the key
messages from management’s own consultation provide a positive platform for updating the
procurement policies and procedures. The IEG report confirms that effective procurement
is critical to the Bank’s operational work and underscores the need to adapt procurement
policies and procedures to respond to new challenges and modalities.




                                                         An Independent Evaluation | Management Response   45
     FOCUS RESOURCES ON HIGHER RISK/HIGHER VALUE ACTIVITIES
     The IEG report emphasizes the need to focus resources on higher risk/higher value activities
     and reduce the review of lower value contracts. Management agrees that a fit for purpose
     and proportional approach needs to be applied. The evaluation also helpfully provides
     specific advice on the prior review process (that is, review prior to contract signing) as follows:

     • There is likely scope to reduce the share of contracts that are prior reviewed, focusing
       prior reviews on the highest risk contracts. This reflects the view that current prior review
       thresholds could be raised with beneficial impacts on workload and clearance time,
       and with only limited impact on risk or competition. IEG findings show that prior review
       instruments at best partially reflect country or project risk, and as such, could be relied on
       less as risk control mechanisms.

     • Any additional risk that could arise from a reduction in the number of prior reviews could
       be mitigated by better use of Post-Procurement Reviews and independent procurement
       reviews. This need not imply an increase in their numbers, but rather a more strategic use of
       their findings.

     Management’s analysis of prior reviews in FY13 shows that Bank staff prior-reviewed 8,082
     contracts, accounting for $9.4 billion of activity. The trigger for a prior review is based on a
     combination of risk/value, market conditions, and/or where the contract has been subject to
     international competitive bidding (ICB). As such, prior review of lower-value contracts can be
     warranted in high-risk environments or complex markets. However, 80 percent of prior reviews
     undertaken (by volume) account for 6 percent of the total value of these contracts — see Table
     1 for a summary of prior reviews undertaken in FY13.

     The data in Table 1 show that there is scope to apply a more fit for purpose and proportional
     approach to prior reviews, focusing resources on the highest risk and highest value contracts,
     reducing the review of lower value and/or lower risk contracts. Changing this focus would
     release resources to increase support for higher added value activities such as contract
     management and the strengthening of client procurement arrangements and institutions. This
     recommendation to focus effort on higher value/more strategic work has been corroborated
     by stakeholders during management’s consultations.




46   The World Bank Group and Public Procurement
TABLE 1   Summary Analysis of Prior Reviews in FY13

                                                                          Mean Value of            Median Value
 Prior Review                                        Number of             Each Prior              of Each Prior
 Contract Type              Total Value              Contracts              Review                    Review

 Civil Works               $6,150,981,752                1,051                $5,853,897               $698,815

 Goods and                $1,843,997,225                 1,885                 $978,300                 $181,508
 Services
 (nonconsulting)

 Consultants               $1,371,139,425                5,146                 $266,448                 $35,367

 TOTAL                    $9,366,118,401                 8,082               $7,098,644                $915,690

SOURCE:    World Bank data.
NOTE:  Bank staff members and/or consultants review another 10,000 contracts (approximate) on an ex post sampled basis;
typically these contracts are not ICB and are low value.



REVISE AND MODERNIZE THE GUIDELINES

The IEG report highlights the need to update, modernize, and implement changes to the
current guidelines. Management agrees and proposes to update the guidelines focusing
on guiding principles of economy, efficiency, effectiveness, integrity, fairness, openness, and
transparency — as well as to reflect new modalities of procurement. This will help meet the
diverse needs of clients as well as respond to a global economy that is calling for more
up-to-date, modern, and innovative forms of procurement that can better contribute to results
and value for money. Further, the IEG report also touches on specific issues, such as PPPs,
community-driven development, two-envelope systems, framework agreements, eco-labeling
and environmental laws, and difficulties in cofinancing. This analysis has reconfirmed a need
to address these and other issues as we update the guidelines and procedures. To deliver this,
management envisages that the current guidelines, as they now stand, would be replaced
by (i) a statement of the need to fulfill the core principles, reflected in a new operational
policy; (ii) a description of procedures to be followed by staff, reflected in a new statement
of Bank procedures; and (iii) a tool box of methods, procedures, processes, standard bidding
documents, templates, and supporting documentation to serve as guidance to staff and
borrowers. These guidance materials would constitute the reference point in terms of the
best that the Bank has to offer and would be continuously updated.




                                                                        An Independent Evaluation | Management Response   47
     To empower the use of best practice and new modalities, management is of the view that the
     tool box of methods, procedures, and processes should become one of several different fit
     for purpose procurement approaches acceptable to the Bank, recognizing that the final call
     on the appropriateness of any procurement system rests with the Bank as part of its fiduciary
     assurance role. In the meantime, management will also ensure that the existing scope for
     procurement innovation and efficiency gains are emphasized and supported under current
     policy. This recommendation (to modernize the Bank’s guidelines) has also been corroborated
     by stakeholders during management’s consultations, with further calls made for a robust set
     of principles, reflecting new concepts in public procurement and stressing the overarching
     importance of supporting development effectiveness, value for money, integrity, and
     sustainability; and procurement methods that are context specific, proportional, and best fit for
     purpose, that allow for innovation, and that reflect modern, international good practice.


     PROGRESSIVE USE OF CLIENT PROCUREMENT ARRANGEMENTS AND INSTITUTIONS

     Management agrees that capacity development and retention are critical elements in
     enabling use of client procurement arrangements and institutions. A progressive use of
     client arrangements would involve the Bank adopting a sequenced strategy to identify
     opportunities to utilize alternate procurement arrangements, in whole or in part, to support
     Bank operations. Alternate procurement arrangements could include those of the European
     Union, other multilateral development banks where the World Bank is a minority financier,
     or a client’s own procurement arrangements. Critically, the decision on the most appropriate
     procurement arrangements to utilize in a Bank operation should be proportional and fit for
     purpose. Management’s view is that where a borrower requests to use its own procurement
     arrangements and institutions in a particular Bank operation, the overall standard of
     procurement performance required by the Bank will be no less than present, implying that the
     Bank could agree if the arrangements are satisfactory, or conditionally agree, insisting on a
     concrete and monitored action plan, or require the use of the guidelines if the arrangements
     are less than satisfactory. The recommendation to utilize different, fit for purpose procurement
     arrangements including those of clients has been corroborated by stakeholders during
     management’s consultations. Management will develop proposals as part of its envisaged
     new framework for procurement in World Bank investment project finance.




48   The World Bank Group and Public Procurement
COLLABORATION ON PROCUREMENT
Management agrees with IEG that performance of the procurement function depends not
only on the procurement network within the Bank, but also on the collaboration and input of
other networks and regional units across the institution. This reflects the synergies that exist in
client countries especially when it comes to strengthening institutions, which in turn depend on
the governance structures, the efficiency of the country’s public service, the investment climate,
and so on. IEG has identified a lack of clarity on the extent of support to be provided during
the contract management phase and whether this should be provided by Bank procurement
staff, Bank task team leaders, technical experts, or national institutions. The existing role and
approach to contract management will be examined and addressed, in particular examining
the legal implications versus the potential operational benefits. This recommendation for
clarity of roles and in particular the approach to contract management has also been
corroborated by stakeholders during management’s consultations.


IEG’s Recommendations
Management agrees with the key recommendations in the IEG report, such as revising
the guidelines to reflect new modalities for procurement, strengthening diagnostic and
monitoring tools, more technical assistance that is adequately resourced, more focus on
higher risk/value activities, and less focus on low value or low risk contracts. IEG’s report
and the Bank’s own policy reform consultations both emphasize the crucial and exemplary
role of Bank procurement, but also point out the need for strategic capacity building and
modernization, emphasizing value for money, integrity, and a controlled push for using client
procurement arrangements and institutions when appropriate. Taken together, IEG’s specific
recommendations and stakeholders’ advice on policy reform identify the need for change
and provide a comprehensive picture for management to take forward the proposed new
framework for procurement in World Bank investment project finance. This proposed new
framework will address a wide range of issues that will set the path for Bank procurement
to further clients’ development goals even more strongly in the future. Management will
be engaging further with the Board (Committee on Development Effectiveness and Audit
Committee) on its change program for procurement in the coming months.




                                                          An Independent Evaluation | Management Response   49
Management Action Record



Country-Level Focus
IEG FINDINGS AND CONCLUSIONS

Good public procurement practices are a major determinant of the effectiveness of public
expenditure. On behalf of their citizens, governments typically spend as much as between
5 and 20 percent of their gross domestic product on procurement of goods and services,
and effective procurement policies enable better use of government budgets. Good national
procurement practices are therefore an essential element of the poverty reduction focus of the
Bank. Equally, sound public procurement in client countries is a prerequisite for the success
of the Bank’s newly introduced Program for Results lending instrument, which uses national
procurement policies, and may allow procurement practices in Bank lending to be unified
across investment and policy-based lending, and harmonized with other donors.

IEG findings show that there has been an absence of strategic planning for procurement
capacity building, and these efforts have been fragmented. There has been a loose translation
of priorities, from procurement discussions in country strategies to specific actions, in the
country work program for procurement reform. Attention in early years focused on diagnostic
work, and there was limited effort to find vehicles that would provide hands-on support with
implementation of diagnostic findings and build them into the work program. Support for
capacity building has been fragmented, with an excessive reliance on development policy
loans. As client countries’ procurement systems mature and basic legal and institutional
structures are put in place, there is less scope for achieving change through policy-based
loans, with more need for hands-on support through technical assistance. Given the relatively
small size of institutional development fund grants, technical assistance loans that are better
grounded in predictable budgetary funding may provide more comprehensive, reliable, and
longer-term support.

Reviews of procurement, viewed through the public finance lens of the Public Expenditure and
Financial Accountability (PEFA) instrument, do not suggest a close integration of procurement



                                                     An Independent Evaluation | Management Action Record   51
     within the public expenditure management framework. Moreover, there was little attention to
     public sector management issues such as cash planning or commitment reporting.

     Limited success achieved in procurement capacity building is due to endemic country issues
     as much as to Bank-related issues. Although the Bank attempted some procurement capacity
     building in most countries, it was mostly with a focus on immediate needs for implementing
     Bank lending. On the government side, resources are invariably stretched, civil service salaries
     are low, and staff turnover is typical. The lack of recognition of procurement as a professional
     stream is an impediment that some governments have tried to address. However, building
     procurement capacity is also an integral part of a wider civil service capacity-building exercise,
     and it cannot be developed in isolation of the overall civil service cadre.


     IEG RECOMMENDATIONS

     Review the need for support to procurement capacity within the context of all Country
     Assistance Strategies. Where they have been identified as a priority, adopt country-level
     strategic plans to build procurement capacity in client countries that make specific resource
     commitments for this objective, integrated within the context of civil service reform, planning
     and budgeting, and economic management.


     ACCEPTANCE BY MANAGEMENT

     World Bank: Agree


     MANAGEMENT RESPONSE
     Management agrees that decisions on how to support procurement in each country should
     be taken in the first instance in the context of the Bank’s country engagement strategy in
     the country concerned. This issue has been identified in the proposed new framework for
     procurement in World Bank investment project finance. It is envisaged that when the Country
     Partnership Framework (including the lending program) is determined, the procurement
     profile, including opportunities and risks, can be assessed. The procurement profile for a
     country would be informed by a diagnostic of the sectors in which engagement is planned,
     the broad market conditions (competitiveness, price trends, innovations, and so forth) in
     those sectors, the institutions likely to be involved in implementation, and their procurement
     arrangements. This diagnostic exercise would incorporate an understanding of the sectors
     in which engagement is planned, the broad market conditions (competitiveness, price
     trends, innovations, and so forth) in those sectors, the institutions likely to be involved in



52   The World Bank Group and Public Procurement
implementation, and their procurement arrangements. This assessment would identify the
appropriate procurement approach in each instrument, including opportunities to utilize client
procurement arrangements and institutions, with recommendations for procurement capacity
building as appropriate within the context of public service reforms.

Final decisions on resource commitments will need to be taken in the context of competing
development objectives and priorities of the country.


Diagnostic Frameworks and Tools
IEG FINDINGS AND CONCLUSIONS

During the period of mandatory Country Procurement Assessment Reports (CPARs), there was
more systematic attention to the issue of procurement in country strategies. CPAR guidelines
addressed areas intended for Bank country dialogue, notably pointing out differences relative
to the Bank, as required for project lending, and incorporating flexibility to address country-
specific issues, and including action plans for improving procurement. Yet CPARs sometimes
had scattered treatment of subjects.

Although Methodology for Assessing Procurement Systems (MAPS) exercises had a more
consistent structure, they were deemed to provide a “snapshot” of the system, rather than a
roadmap for reform. Their limitations in terms of describing the functioning of a procurement
system partly reflect the limited use of the MAPS performance indicators — possibly reflecting
their complexity in environments of limited data availability. The recent integration of MAPS
into CPARs in some countries is perhaps the most useful diagnostic tool, acknowledging the
positive features of each. MAPS assessments benefited from their rigid framework as a tool for
benchmarking and comparison. Yet they have also had limitations, in terms of tracking reform
progress over time, partly reflecting the limited use of MAPS compliance and performance
indicators, in view of their complexity.


IEG RECOMMENDATIONS

Adopt revisions to procurement diagnostic frameworks, specifically the review and revision of
diagnostic tools (MAPS, CPARs, and procurement-related elements of PEFAs).


ACCEPTANCE BY MANAGEMENT

World Bank: Agree




                                                     An Independent Evaluation | Management Action Record   53
     MANAGEMENT RESPONSE
     The diagnostic framework will be revised in the context of the proposed new framework
     for procurement in World Bank investment project finance. The Bank is engaged with the
     Organisation for Economic Co-Operation and Development on a review of the MAPS
     methodology and will seek to positively influence its development. Similarly the Bank is
     also working closely with the PEFA secretariat to enhance the PEFA framework for better
     measurement of country systems. Internally, management will review and revise the
     procurement diagnostic framework, ensuring that the assessment leads to reforms that are
     sustainable and seek to obtain value for money.


     Staff Roles and Responsibilities
     IEG FINDINGS AND CONCLUSIONS

     It is not clear whether or to what extent support (during the contract management phase)
     should be provided by Bank procurement staff, Bank task team leaders, technical experts,
     or national institutions that can provide support, whether hands on (project implementation
     agencies) or through oversight functions (such as a national audit office). In Bangladesh,
     for example, procurement staff felt that more engagement with contract management
     represents an oversight and advisory function for national execution, rather than a transfer of
     responsibility to the Bank. Among Bank staff, there is a need to review and resolve limitations
     in the present incentive structure, experience, and turnover of task team leaders. The role and
     extent of the Bank’s procurement function will need to be considered relative to the roles of
     other agents in the country.

     The role of procurement staff has sometimes taken the place of sector technical specialists, a
     role that they cannot be expected to cover. There is also ambiguity regarding the role of the
     task team leader. Clarification of these respective obligations per project would ensure that
     procurement, specifically, would receive adequate resources.


     IEG RECOMMENDATIONS

     Agree on clearly defined responsibilities for sector specialists/technical experts, task team
     leaders, and procurement staff in contract management. Implement defined responsibilities.


     ACCEPTANCE BY MANAGEMENT

     World Bank: Partially Agree




54   The World Bank Group and Public Procurement
MANAGEMENT RESPONSE
The Bank’s procurement policy does not currently include a role for procurement in contract
management. BP 11.0 states that the sector (task team leader) is responsible for reviewing
or arranging for a technical expert to review the technical aspects of the projects and their
related contracts. The role of the procurement specialist is currently limited to procurement
reviews. However, it is agreed that the procurement specialist role needs to be more clearly
defined. A comprehensive review of Bank roles and responsibilities in contract management
will be undertaken. This will inform procurement development activities within the proposed
new framework for procurement in World Bank investment project finance. This review will
also involve consideration of both the operational and legal aspects of Bank involvement, as
well as the opportunities that may be present to support greater development effectiveness
in projects.


Changes to the Current Procurement Guidelines
IEG FINDINGS AND CONCLUSIONS
Findings show scope for fundamental review in aspects of the consultant hiring guidelines, where
there was evidence of concern in areas including the choice of selection methods and preparation of
consultant short lists. Bank Guidelines are also limited in terms of their incorporation of new modalities
for procurement, such as framework agreements and use of negotiation. As regards information and
communications technology (ICT) procurement, the evaluation notes that the Bank’s standard bidding
documents are not user friendly and are not aligned with industry norms. The Bank offers limited scope
for dialogue between bidders and procuring agents. The Bank’s two-stage bidding procedure provides
the opportunity for a dialogue to adjust technical requirements and commercial terms in the first stage,
during evaluation of nonpriced technical proposals, but not in the second stage, during evaluation of
price proposals. Moreover, two-stage bidding is not frequently used for procurement of complex ICT
systems. As regards public-private partnership (PPP) procurement, there is a need to further clarify
(i) the scope of the Bank’s review of private investor procedures and of standards acceptable to the
Bank; (ii) situations where the Bank enters late and is not involved in the design (including the design
of procurement processes) from the beginning; (iii) situations where the procurement arrangements
have been put in place by other investors, sometimes with larger financial stakes, where the Bank might
be a minority investor; (iv) on-lending arrangements, financing via investment funds, or other situations
with numerous small investments under an umbrella arrangement; and (v) unsolicited proposals.


IEG RECOMMENDATIONS
Revise and implement changes in the current guidelines, including particularly new
procurement modalities, the consultant hiring guidelines, and areas of the guidelines and
standard bidding documents referring to ICT and PPP, taking account of IEG’s findings and
reflective of prevailing good practice.


                                                           An Independent Evaluation | Management Action Record   55
     ACCEPTANCE BY MANAGEMENT
     World Bank: Agree


     MANAGEMENT RESPONSE

     The guidelines will be reviewed and updated to reflect new procurement modalities. As
     part of its proposed new framework for procurement in World Bank investment project
     finance, management envisages that the World Bank procurement guidelines would become
     one of several different procurement arrangements that could be utilized to support a
     Bank operation.

     Management envisages that the current guidelines, as they now stand, would be replaced
     by (i) a statement of the need to fulfill the core principles, reflected in a new operational
     policy; (ii) a description of procedures to be followed by staff, reflected in a new statement of
     Bank procedures; and (iii) a tool box of methods, procedures, processes, standard bidding
     documents, templates, and supporting documentation to serve as guidance to staff and
     borrowers. These guidance materials would constitute the reference point in terms of the best
     that the Bank has to offer and would be continuously updated.

     This approach would empower the procurement team to exercise discretion to identify the
     most proportional, fit for purpose procurement arrangements, reflective of prevailing good
     practice and our procurement principles to support a Bank project. The final decision on the
     appropriateness of any alternate procurement arrangements to support individual operations
     will rest with the Bank (procurement) as part of its obligation to provide fiduciary assurance.
     Standard bidding documents will also be reviewed and changes will be identified to take
     account of IEG’s findings.


     Use of Country Systems
     IEG FINDINGS AND CONCLUSIONS

     The Bank developed its own pilot approach toward the use of country systems, an effort
     characterized by rigor but also minutiae in terms of detailed specification of necessary areas
     of compliance or conformity to the Bank needed. While most country systems have some
     differences from the Bank, some differences have greater materiality than others, in terms of
     underlying Bank principles, touching on core principles of promoting competition and market
     access; others impact less on such principles and there may be scope for flexibility. IEG also
     found mixed views between country clients and private suppliers that reflect ambiguity in the
     concept of “use of country systems,” which would benefit from clarification, especially with



56   The World Bank Group and Public Procurement
regard to the extent to which they would also include, for example, Bank engagement in the
procurement process, in fiduciary oversight, or in terms of legal recourse.

The Inter-American Development Bank and proposed African Development Bank use of
country systems programs contrast with the Bank’s pilot, which strove for full compliance
to a set of criteria for the full range of procurement circumstances, including international
competitive bidding (except consultant recruitment). The Bank’s general intention was to
approve national systems for use on all projects in a country. The Inter-American Development
Bank and African Development Bank are attempting to avoid the “all or nothing” approach,
striving to gradually move to full use of country systems though a measured process involving
partial use, conditional acceptance, agreed improvements, and considerations of intent and
objectives.


IEG RECOMMENDATIONS

Adopt a progressive approach toward greater use of country systems, based first on the
materiality of differences between Bank and country systems and second on country, agency,
and private sector capacity. The Bank could approve subcomponents of a system, such as
specific contracts, categories, methods, or administrative entities. Clarify, where used, the form
and content of the use of country systems proposed, in terms of Bank oversight and recourse.


ACCEPTANCE BY MANAGEMENT

World Bank: Agree


MANAGEMENT RESPONSE
Management agrees on the need to adopt a progressive approach to utilize client
procurement arrangements and institutions in whole or in part, as appropriate. Critically,
the decision on the most appropriate procurement arrangements to utilize in a Bank operation
should be proportional and fit for purpose, with the final decision resting with
the Bank (procurement team) as part of its obligation to provide fiduciary assurance.

Management has made proposals to update its approach to operational procurement, with
an increased focus on strengthening client procurement arrangements and institutions as
an integral part of its proposed new framework for procurement in World Bank investment
project finance. If agreed, this approach envisages the World Bank procurement guidelines




                                                      An Independent Evaluation | Management Action Record   57
     becoming one of several different procurement arrangements that could be utilized to support
     a Bank operation. Response [to previous recommendation] above.


     Risk Control and Mitigation
     IEG FINDINGS AND CONCLUSIONS

     The Bank puts considerable emphasis, in terms of its present risk management framework,
     on ex ante risk controls through mechanisms such as prior review and clearance thresholds,
     which require contracts above certain values to be prior reviewed by procurement staff at
     increasing levels of seniority, depending on contract value. Yet findings show that prior review
     instruments at best partially reflect country or project risk, and as such, could be relied on less
     as risk control mechanisms. There is likely to be scope to reduce the risk efficiency trade-off
     by reducing the share of contracts that are prior reviewed and focusing prior review on the
     highest risk contracts. Bank procurement staff acknowledges that current review procedures
     are helpful for controlling fiduciary risk. Nevertheless, on balance, there is a view that current
     prior review threshold could be raised with beneficial impacts on workload and clearance
     time, and only limited impact on risk or competition.

     Additional risk that this may imply could be mitigated by better use of Post-Procurement
     Reviews and independent procurement reviews. This need not imply an increase in their
     numbers, but rather a more strategic use of their findings. There is limited analysis of the
     effectiveness or outcomes of pivotal risk management tools such as the procurement threshold
     system, the content of Post-Procurement Reviews, or data collected through the most recent
     tool, the Procurement Risk Assessment Management System (P-RAMS) instrument, in terms of
     analyzing content, tracing trends, or correlating risk management and procurement outcomes.

     The P-RAMS template and process can be cumbersome and time consuming, especially with
     multiple implementing agencies, and exacerbated by multiple sequencing being conducted
     in far too short a time span. Its template, which limits discretionary response, may contribute
     to fostering a rigid “check the box” approach which limits added value. Risks identified are
     not weighted or prioritized and can lead to misleading “averages” or risk in situations where
     a small number of high risks dominate overall project risk. While the P-RAMS system has a
     facility for procurement staff to override automatic ratings, it is not transparent and there is
     little evidence that it is exercised. The P-RAMS template could also further sharpen its focus on
     fraud and corruption by featuring fraud and corruption risk as an additional risk factor.




58   The World Bank Group and Public Procurement
IEG RECOMMENDATIONS
Focus resources on high-risk contracts for prior review, reducing emphasis on value
thresholds. Improve the use of risk monitoring tools and risk mitigation methods, through the
analysis of risk data from P-RAMs and Post-Procurement Reviews, for example, by clustering to
draw out patterns and trends; and through streamlining details of the P-RAMs instrument.


ACCEPTANCE BY MANAGEMENT

World Bank: Partially Agree


MANAGEMENT RESPONSE

The prior reviews are not based on value thresholds only. The approach is a combination of
risk and value. However, management agrees that more focus needs to be placed on higher
risk/higher value activities, reducing the review of lower value and/or lower risk contracts. In
practice, this will mean reducing the number of prior reviews of lower value and/or lower risk
contracts, as such, increasing the Bank’s risk exposure in these areas. However, management
agrees with IEG that this will have “only limited impact on risk and competition” — in FY13,
80 percent of prior reviews undertaken (by volume) account for 6 percent of the total value
of these contracts. Management proposes to update its approach to prior reviews, reflecting
IEG’s findings, releasing resources so they can focus more effort on the highest risk and/or
highest value contracts.

Management agrees with IEG that the institutional system to manage procurement risks can
be sharpened in focus, better integrated with other systems, and better used in terms of data
input and analysis of findings.

P-RAMS can be simplified and more guidance to staff on how to use the tool can be
provided. Reporting tools can be built to address analytical needs. Fraud and corruption
dimensions of risks can also be more explicit within the P-RAMS tool. Decisions on the timing
of information system changes will need to be taken in the context of evolving fiscal priorities.


Information and Tracking Systems
IEG FINDINGS AND CONCLUSIONS

IEG reviewed the extent to which the Bank is equipped to track its procurement transactions
and their outcomes and finds that current procurement tracking systems are not equipped
to provide key information needed to monitor the achievement of procurement objectives
of economy, efficiency, risk management, transparency or value for money. There is a


                                                      An Independent Evaluation | Management Action Record   59
     rudimentary Bank-wide procurement tracking system that contains limited information on
     a subset of contracts. Three separate regional “tracking” systems have been developed, in
     response to the lack of a central system, each with different objectives and architecture and
     its own merits and limitations. For those regions that do not have a tracking system, practices
     are diverse. Data are mostly maintained in field offices and it is presently not possible to
     collect and analyze unified information on many basic procurement process parameters. At
     a Bank-wide level, efforts have been made to develop individual modules of future system
     architecture. There is an agenda within Operations Risk Management to integrate aspects of
     these systems. Yet present blueprints fall considerably short of the Bank’s potential. Properly
     harnessed, such information could not only help ensure that funds are used for intended
     purposes, but could help the Bank make informed choices about markets and suppliers and
     provide management information on the performance of the procurement process. Finally,
     such data could help increase global market transparency and price discovery — generating
     information for a wider group of market agents with the potential of getting better value for
     money not only for Bank projects but also for overall public sector efficiency in client countries,
     and for other agencies of development.


     IEG RECOMMENDATIONS

     Enhance and integrate Bank-wide procurement information and tracking systems,
     in areas that include procurement planning and implementation, time taken at specific
     steps of the procurement process, and risk identification and mitigation.

     Implement and monitor service standards for turnaround of procurement transactions
     on a homogenous Bank-wide basis.


     ACCEPTANCE BY MANAGEMENT

     World Bank: Agree


     MANAGEMENT RESPONSE

     Management is developing proposals to implement a Bank-wide procurement information
     and tracking system, addressing the issues IEG has identified. Decisions on the timing of
     information system changes will need to be taken in the context of evolving fiscal priorities.




60   The World Bank Group and Public Procurement
Chairperson’s Summary:
Committee on Development Effectiveness


The Committee on Development Effectiveness (CODE) met to discuss The World Bank and
Public Procurement: An Independent Evaluation and the draft Management Response.




Summary
The Committee welcomed the Independent Evaluation Group (IEG)
evaluation and endorsed its findings and recommendations. Members
agreed that the evaluation served as an important input into the development
of the proposed new framework for operational procurement. They welcomed
management’s assurance that next steps in the reform process would take
into account IEG’s findings. Members appreciated that the report confirmed
the findings of management’s extensive stakeholder consultations. The
Committee acknowledged that the Bank has been a leader in procurement
over time and welcomed management’s intention to take on new, innovative
approaches to remain at the forefront. They noted the need for the Bank
to establish a system that evolves, adjusts, and addresses the challenges,
needs, and systemic issues of client countries and moves away from a project/
transaction-focused system. Members underscored that reform is not only
about rules and procedures, but also about how they are interpreted and
applied throughout the procurement life cycle. Particularly, members reinforced
the need to build capacity in client countries and among staff; move toward
country systems to the extent possible; ensure clear accountability and
decision-making structures; and take a fresh approach to risk management.

Members urged a more strategic approach to capacity building to manage
procurement and assist clients vis-à-vis strengthening governance and public
finance management. They encouraged management to be purposeful
in building sustained capacity through country partnerships, lending


                                                        An Independent Evaluation | Chairperson’s Summary   61
     engagements, and diagnostics. They noted that the Bank would need to
     undertake country-specific dialogues and ensure it has the appropriate
     instruments in place to provide clients with the necessary advice and
     institution-building support.

     Members supported moving toward greater use of country systems to the
     extent possible, under a best-fit-for-purpose approach. They noted that
     use of country systems is not an either/or issue; rather it is about designing
     a sensible approach that involves well-calculated risks to achieve greater
     development impact. Members concurred that the procurement guidelines
     need to be revised and modernized. They noted management’s confirmation
     that under a fit-for-purpose approach, the revised guidelines will be one
     of several different procurement arrangements used to support operations
     under the Bank’s Investment Project Finance and will remain in place as a
     default. They advocated flexibility in the implementation of the guidelines,
     with clear and adaptable guidance to staff established within the policy.

     Members agreed that the Bank should take a more risk-based approach in
     its procurement procedures to free up resources to focus on higher value-
     added activities and make the Bank faster and more efficient in project
     implementation. They subscribed to the need to shift resources toward higher-
     risk operations and reduce review of lower-value contracts. They encouraged
     clearer guidance to staff in this respect.

     Members noted the importance of ensuring that the principles of value for
     money and development impact are fully integrated into procurement reform.


     Juan José Bravo
     CHAIRPERSON




62   The World Bank Group and Public Procurement
Contents of the Complete Evaluation
http://ieg.worldbankgroup.org/evaluations/world-bank-group-and-public-procurement




Volume I: Building Procurement Capacity and Systems
Abbreviations

Acknowledgments

1.   Evaluation Context and Methodology
     Principal Areas of Focus
     Evaluation Scope and Questions
     Data Sources, Sampling Strategy, and Analytical Methods

2. Support for Procurement Reform in Country Strategies
     Country Strategies — Portfolio Review

3. Supporting Capacity through AAA — CPAR, MAPS, and PEFA Tools
     The CPAR, MAPS, and PEFAs — An Introduction
     IEG Evaluation of Procurement Diagnostics — Methodology and Approach
     Quality of the Bank’s Procurement Diagnostics (2002–12)
     Quality of Results Achieved Through the Bank’s Procurement Diagnostics
     Analysis of Specific Results in Public Sector Management — The PEFA Lens
     Evidence from Country Case Studies

4. Supporting Procurement Capacity Through Bank Lending
     Lending Operations That Supported Building Procurement Capacity

5. Integrating the Bank’s Procurement Support
     Collaboration: Efforts and Outcomes

6. Building Global Good Practice in Procurement
     Contributing to Global Good Practice — OECD-DAC and the Aid Agenda
     The Heads of Procurement Group

References

Endnotes




                                                    An Independent Evaluation | Contents of the Complete Evaluation   63
     Boxes
         Box 1.1        Public Procurement, Project Performance, and Development Outcomes
         Box 2.1        Peru: Procurement in the Country Partnership Strategy
         Box 3.1        Previous Findings on Procurement from IEG’s Fiduciary Diagnostics Evaluation
         Box 3.2        Country Procurement Assessment Reviews
         Box 3.3        Methodology for Assessing Country Procurement Systems
         Box 3.4        Integration of CPAR and MAPS Methodologies
         Box 3.5        Building Capacity Through the Use of the PEFA Instrument
         Box 3.6        Self-Assessments
         Box 3.7        CPARs and MAPS — Strengthening Clarity of Objectives and Structure
         Box 3.8        Risk Assessments in Diagnostic Work — MAPS, CPARs, and Integrated Reports
         Box 3.9        Procurement Support to Turkey — Initial Positive Results of Advisory Work
         Box 3.10       Achievements — Competitive Tendering
         Box 3.11       Integrating Procurement into the Budget Process
         Box 3.12       Public Procurement Authority in Rwanda
         Box 3.13       Mauritius — Country Capacity and Good Governance for Effective Procurement Reform
         Box 3.14       Building Integrated Capacity — Public Sector Management and Procurement
         Box 3.15       CPARs: Road Maps for Procurement Reform, Especially for Legal and Institutional Reforms
         Box 3.16       Early MAPS Exercises: Deemed Less Useful
         Box 3.17       Results of Advisory Work — Legal and Regulatory Reform: Evidence from Field Visits
         Box 3.18       Results — Building Human Capacity: Evidence from Field Visits
         Box 4.1        Supporting Procurement Capacity through PRSC Series
         Box 4.2        Investment Lending/Technical Assistance Projects with a Procurement Focus
         Box 4.3        Institutional Development Funds Support for Procurement Reform
         Box 4.4        Supporting Government Procurement Capacity Through Combinations of Programmatic DPLs
         Box 4.5        Training Programs for Procurement — Training the Trainers in Bangladesh
         Box 4.6        Investment Lending/Technical Assistance Projects — Afghanistan and Panama
         Box 4.7        Building Capacity Through Nontargeted Investment Lending
         Box 5.1        Developing Instruments and Markets to Promote Open Contracting in Mongolia
         Box 5.2        Performance Reform in Moldova — Using BOOST to Monitor Public Expenditures
         Box 6.1        Strengthening Procurement Through the Roundtable Working Groups
         Box 6.2        Paris Declaration Monitoring Indicators on Procurement
         Box 6.3        Harmonization of Procurement Guidelines




64   The World Bank Group and Public Procurement
Figures
   Figure 3.1   Overall Levels of Influence of Bank ESW
   Figure 3.2   Overall Levels of Improvements in Each Dimension in 18 Countries
   Figure 3.3   Improved Procurement Reform Supported by Bank AAA
   Figure 3.4   Substantial Impact on Legislative Reform — Less on Action Plans
   Figure 4.1   Operations That Focused on Building Procurement Capacity, 2002–11

Tables
   Table 2.1    Procurement Diagnostics Referred to in Country Strategies
   Table 2.2    Bank Instruments for Supporting Procurement Reforms
   Table 2.3    Procurement in CASs — Outcomes and Indicators
   Table 2.4    Procurement Issues in CAS Reports — Four Broad Areas
   Table 2.5    Procurement Issues in CAS Reports — Legislative or Regulatory Framework
   Table 2.6    Procurement Issues in CAS Reports — Procurement Institutions and Country Capacity
   Table 2.7    Procurement Issues in CAS Reports — References to Integrity and Transparency
   Table 2.8    CAS Completion Reports — Results of Procurement Reforms
   Table 2.9    Strengthening of Country Procurement Systems as an Element of Past and/or Present CASs
   Table 2.10   Project-Related Procurement Costs by Region, FY11
   Table 2.11   World Bank Procurement AAA Costs by Region and Year, FY02–11
   Table 3.1    Procurement Diagnostic Products FY02–12
   Table 3.2    ESW Reviewed by Product Type, Region, and FY
   Table 3.3    Case Study Evidence: Country and Partner Ownership and Participation in ESW
   Table 3.4    Donor Collaboration by Region
   Table 3.5    Overall Report Quality
   Table 3.6    Action Plan Quality by Time Period and Report Type
   Table 3.7    Integration of Procurement into the Budget Process and Procurement Monitoring
   Table 3.8    Transaction Efficiency, Complaints, Contract Administration, and Audits
   Table 3.9    IEG Analysis of Results — Fiscal Years of CPARs/MAPS Reviewed
   Table 3.10   Best and Worst Scores by Dimension
   Table 4.1    Number of Procurement Projects, 2002–11
   Table 4.2    Procurement Portfolio Profile, FY02–11 (number of countries)
   Table 4.3    Procurement Sample ($ millions)




                                                     An Independent Evaluation | Contents of the Complete Evaluation   65
     Appendixes
         Appendix A     Bank Procurement Systems
         Appendix B     Strengthening Procurement Support
         Appendix C Supporting Capacity Through AAA
         Appendix D Procurement-Related Lending Operations, 2002–11
         Appendix E     Collaboration




66   The World Bank Group and Public Procurement
Volume II: Achieving Development Effectiveness through
Procurement in Bank Financial Assistance
Abbreviations

Acknowledgments

1.   Bank Procurement and Development Impact
     Bank Procurement Guidelines: Overall Perceptions and Specific Concerns
     Bank Procurement Processes
     Using Country Procurement Systems
     Upstream and Downstream Involvement in Procurement
     Developing Domestic Suppliers and Offering Domestic Preferences
     Environmentally Responsible Procurement — Potential for Bank Use
     Achieving Value for Money in Bank Procurement

2. Adapting to Evolving Needs
     Procurement in Community-Driven Development Projects
     Procurement in Fragile and Conflict Situations
     Procurement of Information and Communications Technology
     Procurement in Public-Private Partnership Investments

3. Managing Risk and Increasing Transparency
     Introduction
     Managing Procurement Risk — Prior Reviews and Thresholds
     Managing Procurement Risk — Post-Procurement Review
     Managing Procurement Risk — The P-RAMS Instrument
     Measuring Risk Failure — Misprocurement, Complaints, and Investigations

4. Achieving Efficiency in Bank Procurement
     Procurement Efficiency and Value for Money — Tracking Procurement
     Measuring Procurement Efficiency — IEG Data on Sample Contracts
     Further New Directions for Increasing Efficiency

References

Endnotes

Boxes




                                                       An Independent Evaluation | Contents of the Complete Evaluation   67
         Box 1.1        Management Review of Bank Procurement Systems
         Box 1.2        Procurement—Overall Perceptions of Bank Guidelines and Processes
         Box 1.3        Procurement Processes—Inflexibility and Loss of Development Effectiveness
         Box 1.4        Use of Country Systems—The Bank and the Larger Development Community
         Box 1.5        Stage II Equivalence Analysis—Bidding Documents Review
         Box 1.6        Using Country Systems—Benefits Perceived by Client Implementing Agencies
         Box 1.7        Using Country Systems—Drawbacks Perceived by the Private Sector
         Box 1.8        Perspectives on Domestic Preference
         Box 1.9        Procurement and Energy Efficient Products and Services
         Box 1.10       Asian Development Bank—Loan Agreement Provisions on the Environment
         Box 1.11       Incorporation of Maintenance Costs and Life Cycle Costing in Bank Procurement
         Box 2.1        Procurement Issues in the Maranhão Integrated Program
         Box 2.2        Afghanistan: Emergency National Solidarity Project II
         Box 2.3        Procurement Issues and Procurement Support in FCS—Evidence from Selected CASs
         Box 2.4        Procurement Guidelines under OP 8.0 and OP 10.0
         Box 2.5        Two-Stage and Single-Stage Bidding
         Box 2.6        IEG Review of ICT Procurement — Project Support Provided
         Box 2.7        Messages from the ICT Portfolio Review
         Box 2.8        Negotiation to Procure ICT Systems
         Box 2.9        Using Sole-Source Procurement for a System Upgrade
         Box 2.10       PPP—Missed Opportunities in Other Countries?
         Box 2.11       India—A Tale of Two PPPs
         Box 3.1        Procurement Risk Management in Recent IEG Evaluations
         Box 3.2        The Bank’s Taxonomy of Procurement Risk
         Box 3.3        Setting Method Thresholds to Optimize Competition at the AfDB
         Box 3.4        The Procurement Risk Assessment and Management System
         Box 3.5        Integrating Procurement and Project Risk — Tanzania Second Transport Corridor Project
         Box 3.6        Perceptions on New Risk Management Tools — P-RAMS and ORAF
         Box 3.7        The Office of Sanctions and Debarment — Two-Tier Sanctions System
         Box.4.1        Benchmarking Municipal Procurement Activities — An Example from Finland
         Box 4.2        Procurement Tracking Systems at the World Bank — Early Efforts
         Box 4.3        Procurement, Disbursement, Contract Accounting and Form 384
         Box 4.4        Proposed New Systems Architecture: The Integrated Procurement Plan
         Box 4.5        New Procurement Methods — Framework Agreements and Reverse Auctions
         Box 4.6        e-Procurement



68   The World Bank Group and Public Procurement
Figures
   Figure 1.1    Bank UCS Pilot Participants — Average Scores for MAPS Pillars and Indicators
   Figure 1.2    Bank UCS Pilot Participants — Approaching the World Bank System
   Figure 2.1    CDD and Other Projects — Performance in Low Governance Environments
   Figure 2.2    Procurement Performance and Development Outcomes by Type of CDD
   Figure 2.3    Trends in IBRD/IDA and RETF Support to FCS (2003–12)
   Figure 2.4    World Bank Group: ICT Portfolio 2003–10
   Figure 2.5    World Bank PPP Projects — July 2002 to December 2011, by FY
   Figure 3.1    Country and Project Level Prior Review Thresholds by Region — Civil Works and Goods
   Figure 3.2    Procurement Risk Ratings for Projects Above and Below Country Level Prior Review Thresholds
   Figure 3.3    Distribution of Risk Ratings in Post-Reviewed Contracts
   Figure 3.4    Comparison of Project Procurement Risk (from P-RAMS) and PPR-Based Risk Ratings
   Figure 3.5    Procurement Risk Categories, Risk Mitigation, and Risk by Sector — A Sample
   Figure 3.6    P-RAMS Completed by Month (2009–12)
   Figure 3.7    Summary Results from P-RAMS Applications in 2010–12
   Figure 3.8    P-RAMS Risk and P-RAMS Risk Mitigation
   Figure 3.9    Time Distribution of Complaints Resolution
   Figure 3.10   INT Complaints by Stages in Procurement and Project Implementation
   Figure 3.11   Correlation of INT Cases with Project, Procurement, and Financial Management Risk
                 (cases with at least one risk rating)
   Figure 4.1    Number of Observations by Country, Fiscal Year, Procurement Category and Sector
   Figure 4.2    IBRD and IDA Countries — Elapsed Procurement Times by Procurement Method (days)
   Figure 4.3    Distribution of Days from Issue of Specific Procurement Notice to Contract Signature
   Figure 4.4    Borrower Delays and Bank Response, 2010–12

Tables
   Table 1.1     Summary of Results of the Bank’s Use of Country Systems Pilot (2005–10)
   Table 1.2     Bank UCS Pilot Participants — Average Scores for MAPS Pillars and Indicators
   Table 1.3     Bank Requirements for NCB and Derogations in Select Countries
   Table 1.4     Bank Support During Procurement Design and Planning
   Table 1.5     Contract Management and Implementation
   Table 2.1     IEG Review of ICT Procurement — Project Characteristics
   Table 2.2     IEG Review of ICT Procurement — Reported Use of Bank Procurement Methods
   Table 2.3     IEG Sample of Bank PPP Projects Reviewed (by Region FY04–FY12)
   Table 2.4     Financing Structure of Bank PPP Projects
   Table 3.1     Prior Review, Procurement Method and Clearance Thresholds



                                                         An Independent Evaluation | Contents of the Complete Evaluation   69
         Table 3.2      ICB Prior Review Contracts for Goods and Civil Works (numbers and value) (FY00–FY12)
         Table 3.3      Prior Review Procurement Thresholds: Correlations with Indices of Governance
         Table 3.4      Share of Contracts Designated for Post Procurement Review (2002–10)
         Table 3.5      Risk Categories and Individual Risk Identification in Pre-P-RAMS PADs by Period
         Table 3.6      P-RAMS Compliance Rates by Region
         Table 3.7      Data on INT Investigation Cases by Region Conducted in FY09–12
         Table 3.8      Correlation of INT Cases with Project, Procurement and Financial Management Risk
         Table 4.1      Summary of System Contributions to Tracking Procurement Performance
         Table 4.2      “No-Objection” Steps for Prior-Reviewed Contracts
         Table 4.3      Average Elapsed Time Between Steps in the Procurement Process (days)
         Table 4.4      Average Elapsed Time and Contract Value by Procurement Category
         Table 4.5      Average Elapsed Time: Issue of Specific Procurement Notice to Contract Signature
         Table 4.6      Africa: Numbers of Iterations and Average Response Times Per Procurement Transaction
                        Request 2009–12
         Table 4.7      Africa: Response Times for Procurement Categories by Clearance Level, 2009–12

     Appendixes
         Appendix A     Bank Guidelines and Processes
         Appendix B     CDD Procurement
         Appendix C Procurement Risk Concepts and Thresholds
         Appendix D Procurement Tracking Systems




70   The World Bank Group and Public Procurement