Lessons Learned
                                                                                         Note 17 / June 2018



Improving Electricity Access for
Low-Income Households in Zambia

                                                            Project Components
Development Challenge
                                                            OBA subsidies were paid to ZESCO once connections to
Zambia is a lower middle-income country that has made       low-income households and micro and small enterprises
significant socioeconomic progress over the past            to the electricity network were verified. Technical
decade, with economic growth averaging 5.7 percent          assistance was extended to help ZESCO identify
and 2011 per capita income reaching US$1,160. Despite       eligibility of MSEs and provide analysis of energy
robust annual growth, poverty is widespread and is          efficiency.
persistently higher among women. Economic growth
                                                            Project Partners
has had a small impact on overall poverty reduction
because much of the benefits of growth have accrued         An important way to achieve effective results is to
to those who already live above the poverty line. In        define clear roles for the project stakeholders under the
2014, during project preparation, 47 percent of people      contractual agreement. The project defined the
were living in urban and peri-urban areas and only 3        following roles for each project stakeholder:
percent in rural areas had access to electricity.
                                                            A grant agreement was signed between ZESCO, the
                                                            implementing partner, and GPOBA to provide
The Project and Its Partners
                                                            connections to about 22,000 low-income households
In 2015, the Global Partnership on Output-Based Aid         and 5,000 MSEs in the targeted areas using an output-
(GPOBA) approved a US$4.95 million grant to increase        based subsidy for the connection fee. To verify the
access to grid-based electricity services for 22,000 low-   connections reported by ZESCO, an independent
                                                            verification agent (IVA) was hired. The Ministry of
income households and 5,000 micro and small
                                                            Mines Energy and Water Development (MMEWD)
enterprises (MSEs) in urban and peri-urban areas            provided project oversight for the government of
through use of targeted subsidies, with the aim of          Zambia.
reaching low-income communities who would
otherwise have gone unserved.                               The project was expected to benefit approximately
                                                            140,000 people. Subsidies were disbursed based on the
Based on the results-based financing (RBF) component        result of connecting low-income households and MSEs
of the Increased Access to Electricity Services (IAES)      to the national grid infrastructure through standard
project launched in 2008, the project was implemented       household connections and offering the targeted
                                                            consumers energy-efficient compact fluorescent lights
by Zambia Electricity Supply Corporation Limited            (CFLs). The subsidy was expected to be 86 percent of
(formerly known as ZESCO) - the national utility - and      the cost ($175) for standard connections and 82 percent
was co-financed by the World Bank’s International           of the cost ($210) for enhanced connections, with
Development Association (IDA) and the European              beneficiaries contributing the balance of $28 and
Commission. The IAES project had a connection fee           $46.60, respectively. Beneficiaries were identified
subsidy (CFS) program, which ultimately connected           through geographic targeting of low-income
80,000 low-income households to the national grid at a      communities.
subsidized rate. Funding was disbursed against specific
project milestones achieved, linking funding to actual
results achieved.



All currency amounts are in US$ unless otherwise noted.
Results

• The GPOBA project exceeded its target, extending                         independent verification of connections. Thus, ZESCO
  energy access to 32,843 households (about 150                            had strong incentives to connect low-income
  percent of original GPOBA target) and 5,117 micro and                    households to the network. It also had the
  small enterprises, benefiting approximately 200,000                      implementation capacity to do so. ZESCO prefinanced
  residents in low-income townships. Together, the                         the extension program and was reimbursed after the
  IAES and GPOBA Connection Fee Subsidy programs                           outputs were independently verified.


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  managed to connect over 113,200 low income
  households and more than 5,100 MSEs in low income                                 ZESCO proactively used the short-term gains of
  areas to the grid. Therefore, over a five-year period                             the depreciation of the local currency to
  (2012-2016) the CFS program succeeded in providing                                finance additional network connections. The
  access to electricity services to more than 600,000                      subsidy reimbursement was set to be paid in US dollars,
  beneficiaries.                                                           and the Zambian kwacha depreciated 90 percent
                                                                           against the US dollar over the life of the project.
• The project successfully mobilized consumer                              Although ZESCO's costs in kwacha increased because of
  contributions of 18 percent of the total project cost                    inflation and imported inputs, ZESCO used the gains
  (about $900,000)                                                         generated by the currency depreciation to connect an
• In addition to increasing electricity access throughout                  additional 10,000 households to the network.



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  the country by approximately 1.3 percent (an increase
  to 5 percent in relation to existing electricity access),                          Valuable consumption data about consumers
  nearly one in every six newly electrified household                                was captured by tasking the Independent
  started a business.                                                                Verification Agent (IVA) to monitor the
                                                                           electricity consumption of connected households. The
• The success of IAES CFS in providing access to low-                      IVA found the median consumption to be 145 kWh per
  income households has encouraged other                                   month for connected households and 40 kWh per
  cooperating partners to join the program, increasing                     month for micro and small enterprises. The data can
  overall access in Zambia. In addition to the support                     help inform the design of new projects, help ZESCO
  provided by the Swedish International Development                        plan an electrification strategy that can yield a positive
  Cooperation Agency (SIDA) through the GPOBA grant                        economic return, and help assess the financial viability
  facility to scale up the connection fee subsidy                          of connecting low-income townships to the national
  program, the European Union also agreed to provide                       grid.
  last- mile connectivity in the Lusaka region.


Lessons Learned                                                              5       To support the uptake and roll out of ready
                                                                                     boards, ZESCO needs to be more sensitive to



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                                                                                     the needs of users, find ways to meet their
       The success of IAES CFS and GPOBA connection                        needs for multiple sockets and power points within
       fee subsidy initiatives clearly demonstrated that                   their homes and businesses, and undertake an
       high connection fees are a major barrier to access                  awareness campaign. No enhanced connections with
to electricity services in Zambia, and that connection                     ready boards were made under the project. However,
subsidies could encourage wider access to electricity and                  site visits suggest that ready boards could be useful
help low-income communities benefit from grid electrifi-                   because they would save the consumer the expense of
cation.                                                                    using electricians to perform very basic wiring within



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                                                                           the premises. Some premises had one bulb and one
        Shifting the financial and operational risk to a
                                                                           socket, which a ready board could cover. However,
        client with strong implementation capacity
                                                                           having the ready board with light sockets and power
        and providing incentives to connect low-
                                                                           points at a single location connected to the meter may
income households yielded positive results. The
                                                                           not be ideal for consumers. Such connections need to
output-based project reimbursed ZESCO after
                                                                           be extended to other points in the premises.



  Part of the World Bank Group, the Global Partnership on Output-based Aid (GPOBA) provides innovative financing solutions that link
  funding to actual results achieved. Our results-based financing (RBF) approaches provide access to basic services like water and sanitation,
  energy, health and education for low-income communities that might otherwise go unserved. By bringing together public and private sector
  funders to maximize resources, and designing effective incentives for service providers, we give people the chance for a better life. Visit
  www.gpoba.org to learn more.