The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) GH eTransform Ghana (P144140) AFRICA WEST | Ghana | Digital Development Global Practice | IBRD/IDA | Investment Project Financing | FY 2014 | Seq No: 14 | ARCHIVED on 02-Apr-2021 | ISR46032 | Implementing Agencies: Ministry of Finance, Ministry of Communications Key Dates Key Project Dates Bank Approval Date: 24-Oct-2013 Effectiveness Date: 19-Sep-2014 Planned Mid Term Review Date: -- Actual Mid-Term Review Date: 26-Nov-2018 Original Closing Date: Revised Closing Date: 31-Oct-2023 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project Development Objective of the eTransform Project is to improve the efficiency and coverage of government service delivery using ICT. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component One - Enabling Environment for Electronic Government and Business:(Cost $31.26 M) Component Two - Support for Digitization and Connectivity:(Cost $70.23 M) Component Three - Scale up of Applications to Improve Service Delivery in Priority Sectors:(Cost $91.26 M) Component Four - Project Management Support:(Cost $11.00 M) Contingency and provision for exchange rate losses:(Cost $8.25 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Low Low Implementation Status and Key Decisions This ISR reflects the findings and recommendations of the virtual implementation support mission held from 17 to 22 February, 2021 for the Ghana eTransform project (both original and Additional Financing). Despite several challenges in late 2020, the project implementation has made steady progress, such as (i) an significant increase in the number of trainings completed by the tech hubs and mLab based in Accra and Kumasi, with 644 direct jobs created, of which approximately 40 percent are held by women; (ii) an significant increase in the number of registrations with the Data Protection Commission; (iii) an significant increase in the number of records digitized (over 45 million); (iv) full functioning of the Secure Border Management System at the KIA airport; and (v) more than 100 entities enrolled into the Government’s eProcurement platform. Disbursement has progressed from the last mission of August 2020 with an increase of US$13.7m (+6.6%). Total disbursement stands at US$80.9 m (at 87.4% of the original project and 38.9% of total project financing (US$212m). The Implementation Progress remains “Satisfactory”. The DO also remains 4/2/2021 Page 1 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) “Satisfactory”. Seventeen indicators have been fully achieved, seven in the process of being achieved, and four are still at a lower level of completion. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance -- Low Low Macroeconomic -- Substantial Substantial Sector Strategies and Policies -- Moderate Moderate Technical Design of Project or Program -- Low Low Institutional Capacity for Implementation and -- Low Low Sustainability Fiduciary -- Moderate Moderate Environment and Social -- Low Low Stakeholders -- Low Low Other -- Low Low Overall -- Low Low Results PDO Indicators by Objectives / Outcomes to improve the efficiency and coverage of government service delivery using ICT. IN00971439 ►Average days required to process a birth certificate (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 15.00 7.00 7.00 5.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 IN00971440 ►Average days required to process a company registration (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 4.00 2.00 2.00 1.00 4/2/2021 Page 2 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 Company registration now takes 2 days whilst sole proprietorships registration already takes 1 day. Comments: IN00971541 ►Number of new e-Government applications providing service to the public, under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 3.00 7.00 7.00 7.00 Date 01-Oct-2014 13-Aug-2020 26-Feb-2021 31-Oct-2023 Target achieved. 7 e-Gov applications are now effectively in operation, providing services to the public. the four applications include: eJustice, eProcurement, eImmigration, and integrated system for data Comments: projection. IN00971542 ►Number of new e-Services available to the public online, under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 8.00 15.00 15.00 16.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 Seven (7) new e-services have been introduced, bringing the total number to fifteen (15). Additional eservices established are: 1. Authentication of marriage certificate 2. Certified true copy of marriage 3. Marriage certificate search Comments: 4. Authentication of birth certificate 5. Authentication of death certificate 6. Birth certificate search 7. Authentication of Police Report IN00971543 ►Number of teachers and students using education portals, including in rural areas, under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 150,000.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 WB’s No Objection to Educational portal bidding document had been issued but the Ministry of Education (MoE) has indicated that they would like to change the scope. Waiting for the review on the current scope Comments: and direction from the new Minister of Education. IN00971544 (% of which, female) (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 Date 04-Feb-2020 13-Aug-2020 26-Feb-2021 31-Oct-2023 4/2/2021 Page 3 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) Intermediate Results Indicators by Components Component One - Enabling Environment for Electronic Government and Business IN00971545 ►Number of datasets available on the Government Data website / portal (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 100.00 215.00 215.00 600.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 Contract for Data Specialist was not renewed. Need for PIU to work closely with NITA for target achievement Comments: IN00971549 ►Certification authorities operating in Ghana (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2.00 1.00 1.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 Root Certification Authority (CA) has been established with the performing of the Key Ceremony in July 2019. Comments: Target has been achieved with the establishment of the Authentication and verification system at NITA IN00971552 ►Tech Hubs in Ghana, supported by the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3.00 3.00 3.00 Date 01-Jul-2013 13-Aug-2020 13-Aug-2020 31-Dec-2020 The targeted three (3) tech-hubs under the project have been established and operational. Comments: Target has been achieved with the establishment of one mlab and one iHub in Accra and an iHub at KBI IN00971555 ►Number of jobs created or sustained through the tech hubs supported by the project, including by start-ups benefiting from innovation and training grants and through online work (Number) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 323.00 644.00 100.00 Date 02-Mar-2020 13-Aug-2020 26-Feb-2021 31-Oct-2023 Target achieved. 460 jobs created through mLab and 184 through iHub. Comments: IN00971558 of which jobs created for women (Number, Custom Breakdown) 4/2/2021 Page 4 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 118.00 251.00 40.00 Date 02-Mar-2020 13-Aug-2020 26-Feb-2021 31-Oct-2023 Component Two - Support for Digitization and Connectivity IN00971546 ►Number of pages of Government records digitized (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 17,500,000.00 28,667,750.00 44,286,840.00 40,000,000.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 Target achieved. Comments: IN00971551 Number of birth and deaths records digitized (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 6,000,000.00 8,000,000.00 14,156,840.00 14,000,000.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 IN00971553 Number of records digitized in the Registrar General's Department (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 9,000,000.00 11,100,000.00 15,435,000.00 14,000,000.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 IN00971557 Number of records digitized in the Judicial Service of Ghana (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 2,500,000.00 4,500,000.00 7,000,000.00 5,000,000.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 IN00971563 ►Number of schools and health centers connected to the internet under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 27.00 35.00 200.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 35 schools have been connected through GARNET. Comments: IN00971565 4/2/2021 Page 5 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) ►Number of locations of Government Ministries, Departments, and Agencies (MDAs) benefiting from enhanced bandwidth, under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 180.00 240.00 Date 02-Mar-2020 13-Aug-2020 26-Feb-2021 31-Oct-2023 Component Three - Scale up of Applications to Improve Service Delivery in Priority Sectors IN00971547 ►Number of teachers completing training through computer/internet aided education, under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,485.00 1,485.00 1,400.00 Date 01-Aug-2013 13-Aug-2020 13-Aug-2020 31-Dec-2020 Target achieved. Teachers and educational leaders from 200 SHS across the country were trained. Integrated ICT in education approach was adopted. Training was conducted in 7 subject matter Comments: areas. IN00971550 Of which, teachers completing training who are female (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 312.00 312.00 300.00 Date 01-Aug-2013 13-Aug-2020 13-Aug-2020 31-Dec-2020 IN00971554 ►Number of people trained, under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 7,033.00 9,943.00 3,000.00 Date 01-Aug-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 IN00971556 Of which, number of female trained, under the project (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,042.00 4,350.00 1,200.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 IN00971559 ►Number of students and teachers benefiting from enhanced internet access under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 200,000.00 200,000.00 150,000.00 4/2/2021 Page 6 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) Date 01-May-2013 13-Aug-2020 13-Aug-2020 31-Oct-2023 Target achieved. Teachers and students benefitting from improved online access to educational materials under the project – has been exceeded. So far, 94,786 teachers and students as against a targeted 80,000 teachers have benefitted from improved online access through the campus network infrastructure Comments: established under the project. Target achieved through enhanced bandwidth provision through GARNET. IN00971560 of which, % female (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 45.00 45.00 40.00 Date 02-Mar-2020 13-Aug-2020 13-Aug-2020 31-Oct-2023 IN00971561 ►Number of locations of higher education benefiting from enhanced bandwidth under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 27.00 27.00 35.00 60.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 in progress. Comments: IN00971562 ►Strategic plan for an integrated eHealth System, developed under the project (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 01-Jul-2013 07-Oct-2019 07-Oct-2019 31-Dec-2020 Target achieved. Final document was delivered to the Ministry of Health. Comments: IN00971564 ►Number of transactions processed under the eProcurement and eImmigration systems (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 120,000.00 120,000.00 100,000.00 Date 01-Jul-2013 13-Aug-2020 13-Aug-2020 31-Oct-2023 Target achieved. Comments: IN00971566 ►Number of active judicial cases processed through automated case management system in Ghana's Law Courts (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 47,239.00 51,232.00 90,000.00 Date 01-Jul-2013 13-Aug-2020 26-Feb-2021 31-Oct-2023 4/2/2021 Page 7 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) Implementation of eJustice scale-up is underway. Comments: Component Four - Project Management Support IN00971548 ►Percentage of grievances addressed within a 15 day period (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 01-Jul-2013 02-Mar-2020 26-Feb-2021 31-Oct-2023 Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P144140 IDA-53040 Effective USD 97.00 97.00 0.00 79.14 11.68 87% P144140 IDA-67410 Effective USD 115.00 115.00 0.00 0.00 115.00 0% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P144140 IDA-53040 Effective 22-Oct-2013 30-Jul-2014 19-Sep-2014 30-Jun-2019 31-Oct-2023 P144140 IDA-67410 Effective 30-Jun-2020 24-Sep-2020 06-Oct-2020 31-Oct-2023 31-Oct-2023 Cumulative Disbursements 4/2/2021 Page 8 of 9 The World Bank Implementation Status & Results Report GH eTransform Ghana (P144140) PBC Disbursement Achievement Disbursed amount in Disbursement % PBC ID PBC Type Description Coc PBC Amount Status Coc for PBC Restructuring History Level 2 Approved on 17-Jan-2018 Related Project(s) P170910-eTransform Ghana - Additional Financing 4/2/2021 Page 9 of 9