THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP)




                 Republic of Tunisia
   Digital Transformation for User-Centric Public
                 Services (P168425)

                     ENVIRONMENTAL and SOCIAL
                      COMMITMENT PLAN (ESCP)

                                             [23/04/2019]




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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP)




                                             The Republic of Tunisia
                        Digital Transformation for User-Centric Public Services (P168425)
                               ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN



    1. The Republic of Tunisia (the Borrower) is planning to implement the Digital Transformation for User-
       Centric Public Services Project (the Project), with the involvement of the following
       Ministries/agencies/units: Ministry of Technology, Communication and Digital Economy (MTCDE). The
       International Bank for Reconstruction and Development hereinafter the Bank has agreed to provide
       financing for the Project.

    2. The Borrower will implement material measures and actions so that the Project is implemented in
       accordance with the World Bank Environmental and Social Standards (ESSs). This Environmental and
       Social Commitment Plan (ESCP) sets out a summary of the material measures and actions.

    3. Where the ESCP refers to specific plans or other documents, whether they have already been prepared
       or are to be developed, the ESCP requires compliance with all provisions of such plans or other documents.
       In particular, the ESCP requires compliance with the provisions set out in the Project’s Stakeholder
       Engagement Plan (SEP), the Environmental and Social Management Framework (ESMF), the Resettlement
       policy Framework (RPF) and Labor Management Procedures (LMP) developed by MTCDE, and the
       Environmental and social Management Plans (ESMPSs), Resettlement Action Plans (RAPs) to be developed
       by MTCDE and Labor Management Plans (LMPs) to be prepared by contractors before any
       commencement of works.

    4. The table below summarizes the material measures and actions that are required as well as the timing of
       the material measures and actions. The Borrower is responsible for compliance with all requirements of
       the ESCP even when implementation of specific measures and actions is conducted by the MTCDE
       referenced in 1. above.

    5. Implementation of the material measures and actions set out in this ESCP will be monitored and reported
       to the Bank by the Borrower as required by the ESCP and the conditions of the legal agreement, and the
       Bank will monitor and assess progress and completion of the material measures and actions throughout
       implementation of the Project.

    6. As agreed by the Bank and the Borrower, this ESCP may be revised from time to time during Project
       implementation, to reflect adaptive management of Project changes and unforeseen circumstances or in
       response to assessment of Project performance conducted under the ESCP itself. In such circumstances,
       The Borrower will agree to the changes with the Bank and will update the ESCP to reflect such changes.
       Agreement on changes to the ESCP will be documented through the exchange of letters signed between
       the Bank and the Borrower. The Borrower will promptly disclose the updated ESCP. Depending on the
       project, the ESCP may also specify the funding necessary for completion of a measure or action.

    7. Where Project changes, unforeseen circumstances, or Project performance result in changes to the risks
       and impacts during Project implementation, the Borrower shall provide additional funds, if needed, to
       implement actions and measures to address such risks and impacts.




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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018


 [Digital Transformation for User-Centric Public Services]

 ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN
 04/10/2019

 Summary of the Material Measures and Actions to Mitigate the                    Timeframe                Responsibility /    Date of Completion
 Project’s Potential Environmental and Social Risks and Impacts                                           Authority and
                                                                                                          Resources/Funding
                                                                                                          Committed
 ESCP Monitoring and Reporting
          REGULAR REPORTING: Prepare and submit regular monitoring               Six-monthly              MTCDE               Throughout project
          reports on the implementation of the ESCP.                             throughout Project                           implementation
                                                                                 implementation as
                                                                                 part of Project
                                                                                 progress reports.
                                                                                 01/2020
          INCIDENTS AND ACCIDENTS NOTIFICATION:                                                                                Throughout project
                                                                                                                              implementation
          In case of occurrence of an incident or accident related or having     Promptly after taking    MTCDE
          an impact on the Project which has, or are likely to have, a           notice of the incident
          significant adverse effect on the environment, the affected            or accident.
          communities, the public or workers, the MTCDE shall:
          (a)      as soon as reasonably practicable, but no later than ten
          (10) calendar days after the occurrence of such incident of
          accident, inform the Bank by any electronic means of its nature, or
          circumstance and any effect or impact resulting or likely to result
          there from;
          (b)      as soon as reasonably practicable, but no later than thirty
          (30) days after such incident or accident, provide the Bank with a
          summary report that includes a description of the incident or
          accident, and the measures, if any, that the Borrower is taking or
          plans to take to address it and to prevent any future similar event;
          and

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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018


 [Digital Transformation for User-Centric Public Services]

 ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN
 04/10/2019

 Summary of the Material Measures and Actions to Mitigate the                 Timeframe          Responsibility /    Date of Completion
 Project’s Potential Environmental and Social Risks and Impacts                                  Authority and
                                                                                                 Resources/Funding
                                                                                                 Committed
          (c)     keep the Bank informed of the on-going implementation
          of the said measures and plans.

 SUMMARY ASSESSMENT
 ESS 1: ASSESSMENT AND MANAGEMENT OF ENVIRONMENTAL AND SOCIAL RISKS AND IMPACTS
  1.1     ORGANIZATIONAL STRUCTURE: Establish an organizational               By effectiveness   MTCDE
          structure with qualified staff to support management of E&S risks   01/2020
          including an E&S focal point to be responsible of day to day
          implementation of ESMF and CPR.
          Maintain as necessary throughout Project implementation.
  1.2     ENVIRONMENTAL AND SOCIAL ASSESSMENT: Carry out                      Before appraisal   MTCDE
          environmental and social assessment ESMF and RPF to identify        04/2019
          and assess the environmental and social risks and impacts of the
          Project and appropriate mitigation measures.
  1.3     MANAGEMENT TOOLS AND INSTRUMENTS: Develop and                       Before any         MTCDE                Throughout project
          implement ESMPs and RAPs, in accordance with the ESMF and           commencement of                        implementation
          RPF                                                                 works                                   No works can commence until
                                                                               01/2020                               and when relevant ESMP/RAP, if
                                                                                                                     applicable, have been prepared,
                                                                                                                     consulted, published and
                                                                                                                     implemented
  1.4     MANAGEMENT OF CONTRACTORS: MTCDE will incorporate the               Prior to the       MTCDE               Throughout project
          Obligation of preparation of Environmental Health and Safety        preparation of                         implementation
          (EHS) plan into contractual agreements with contractors together    procurement
          with appropriate noncompliance remedies                             documents.
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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018


 [Digital Transformation for User-Centric Public Services]

 ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN
 04/10/2019

 Summary of the Material Measures and Actions to Mitigate the                 Timeframe              Responsibility /    Date of Completion
 Project’s Potential Environmental and Social Risks and Impacts                                      Authority and
                                                                                                     Resources/Funding
                                                                                                     Committed
                                                                              01/2020

  1.5     PERMIT, CONSENTS AND AUTHORIZATIONS: Obtain or assist in            Before any             MTCDE                Throughout project
          obtaining, as appropriate, the permits, consents and                commencement of                            implementation
          authorizations that are applicable to the Project from relevant     works
          national authorities.                                               01/2020

          Comply or cause to comply, as appropriate, with the conditions
          established in these permits, consents and authorizations
          throughout Project implementation.
  1.6     CAPACITY BUIDING PLAN: MTCDE will prepare an E&S Capacity           Before project         MTCDE                Throughout project
          Building Plan that shall include clear timeframe and budget for     effectiveness                              implementation
          building capacity of MTCDE and other stakeholders.                  01/2020



  1.7     REPORTING TO WB: MTCDE will submit semiannual E&S                   Six-monthly            MTCDE               Throughout project
          performance reports to the World Bank within 45 days after end      throughout Project                         implementation
          of the calendar year                                                implementation as
                                                                              part of Project
                                                                              progress reports.
                                                                              07/2020
 ESS 2: LABOR AND WORKING CONDITIONS
  2.1     LABOR MANAGEMENT PROCEDURES: MTCDE will prepare and                 Before effectiveness   MTCDE
          implement a labor management procedure (LMP) including              01/2020

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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018


 [Digital Transformation for User-Centric Public Services]

 ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN
 04/10/2019

 Summary of the Material Measures and Actions to Mitigate the                 Timeframe                Responsibility /    Date of Completion
 Project’s Potential Environmental and Social Risks and Impacts                                        Authority and
                                                                                                       Resources/Funding
                                                                                                       Committed
          Occupational Health and Safety (OHS) measures and grievance
          mechanisms for its own workforce.

  2.2     LABOR MANAGEMENT PLANS: Contractors will prepare and                Contractual obligation   Contractors         Throughout project
          implement Labor Management plans including Occupational             Maintained                                   implementation
          Health and Safety (OHS) measures, project workers training to       throughout Project
          heighten awareness of risks and to mitigate impacts on local        implementation
          communities and internal grievance mechanism for their own          01/2020
          workforce
 ESS 3: RESOURCE EFFICIENCY AND POLLUTION PREVENTION AND MANAGEMENT
  3.1     MANAGEMENT OF WASTE AND HAZARDOUS MATERIALS: The                    Contractual obligation   Contractors         Throughout project
          contractor will Develop and implement measures and actions in       Maintained                                   implementation
          work ESMP/EHS plan to manage waste and hazardous materials.         throughout Project
                                                                              implementation.
                                                                               01/2020

 ESS 4: COMMUNITY HEALTH AND SAFETY
  4.1     COMMUNITY HEALTH AND SAFETY: The contractor will Develop            Contractual obligation   Contractors          Throughout project
          and implement measures and actions in work ESMP/EHS plan to         Maintained                                   implementation
          manage risks related to Community Health and Safety including       throughout Project
          traffic and road safety risks, Labor influx risks, gender-based     implementation. and
          violence (GBV) and sexual exploitation and abuse (SEA) risks and    by 01/2020
          risks related to the use of security personnel.



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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018


 [Digital Transformation for User-Centric Public Services]

 ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN
 04/10/2019

 Summary of the Material Measures and Actions to Mitigate the                 Timeframe                 Responsibility /    Date of Completion
 Project’s Potential Environmental and Social Risks and Impacts                                         Authority and
                                                                                                        Resources/Funding
                                                                                                        Committed


 ESS 5: LAND ACQUISITION, RESTRICTIONS ON LAND USE AND INVOLUNTARY RESETTLEMENT
  5.1     LAND ACQUISITION AND RESETTLEMENT: Assess the nature and            By Appraisal
          degree of expected land acquisition and involuntary resettlement    04/2019                         MTCDE         Prior to commencement of civil
          under the project, and prepare a Resettlement Policy Framework                                                    works
          (RPF)
          .
  5.2     RESETTLEMENT PLANS: Prepare and implement resettlement              RAPs to be                                    Prior to commencement of civil
          plan RAPs consistent with the requirements of the RPF and ESS5,     implemented prior                             works, which, through social
          as need be. The RAPs will include a census of project affected      initiating project                            screening, have been confirmed
          properties and persons.                                             activities that involve                       to induce involuntary
                                                                              involuntary                     MTCDE         resettlement (physical and/or
                                                                              resettlement (physical                        economic).
                                                                              and/or economic).
  5.3     MONITORING AND REPORTING: Ensure that monitoring and                Throughout Project                            Throughout Project
          reporting on land acquisition and resettlement activities are       implementation.                 MTCDE         implementation.
          conducted separately or as part of regular reporting.
  5.4     GRIEVANCE MECHANISM: The same mechanism established                 By 04/2019                      MTCDE         Throughout project
          under ESS10 will be used.                                                                                         implementation
 ESS 6: BIODIVERSITY CONSERVATION AND SUSTAINABLE MANAGEMENT OF LIVING NATURAL RESOURCES




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THE WORLD BANK
ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018


 [Digital Transformation for User-Centric Public Services]

 ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN
 04/10/2019

 Summary of the Material Measures and Actions to Mitigate the                 Timeframe              Responsibility /    Date of Completion
 Project’s Potential Environmental and Social Risks and Impacts                                      Authority and
                                                                                                     Resources/Funding
                                                                                                     Committed
 6.1                                                            Contractual obligation Contractors
          BIODIVERSITY RISKS AND IMPACTS: The contractor will develop                                                    Throughout project
                                                                Maintained
          and implement measures and actions in work ESMP/EHS plan to                                                    implementation
                                                                throughout Project
          manage risks and impacts on terrestrial habitat alteration and
          biodiversity.                                         implementation. and
                                                                by 01/2020
 ESS 7: INDIGENOUS PEOPLES/SUB-SAHARAN AFRICAN HISTORICALLY UNDERSERVED TRADITIONAL LOCAL COMMUNITIES
 7.1     Not Relevant to the project
 ESS 8: CULTURAL HERITAGE
 8.1      CHANCE FINDS: Chance find procedures will be part of all            Prior any              Contractors         Throughout project
          contracts involving any works under the project                     commencement of                            implementation
                                                                              works and maintained
                                                                              throughout
                                                                              construction. and by
                                                                              01/2020
 ESS 9: FINANCIAL INTERMEDIARIES
 9.1      Not relevant to the project
 ESS 10: STAKEHOLDER ENGAGEMENT AND INFORMATION DISCLOSURE
 10.1     SEP PREPARATION: Prepare, disclose a Stakeholder Engagement         Before appraisal       MTCDE               By appraisal
          Plan (SEP) including arrangements for grievance mechanism.          By 04/2019
 10.2     SEP IMPLEMENTATION: Implement the SEP.                              Throughout Project     MTCDE                Throughout project
                                                                              implementation                             implementation




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