THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP) Republic of Tunisia Digital Transformation for User-Centric Public Services (P168425) ENVIRONMENTAL and SOCIAL COMMITMENT PLAN (ESCP) [23/04/2019] 1|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP) The Republic of Tunisia Digital Transformation for User-Centric Public Services (P168425) ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 1. The Republic of Tunisia (the Borrower) is planning to implement the Digital Transformation for User- Centric Public Services Project (the Project), with the involvement of the following Ministries/agencies/units: Ministry of Technology, Communication and Digital Economy (MTCDE). The International Bank for Reconstruction and Development hereinafter the Bank has agreed to provide financing for the Project. 2. The Borrower will implement material measures and actions so that the Project is implemented in accordance with the World Bank Environmental and Social Standards (ESSs). This Environmental and Social Commitment Plan (ESCP) sets out a summary of the material measures and actions. 3. Where the ESCP refers to specific plans or other documents, whether they have already been prepared or are to be developed, the ESCP requires compliance with all provisions of such plans or other documents. In particular, the ESCP requires compliance with the provisions set out in the Project’s Stakeholder Engagement Plan (SEP), the Environmental and Social Management Framework (ESMF), the Resettlement policy Framework (RPF) and Labor Management Procedures (LMP) developed by MTCDE, and the Environmental and social Management Plans (ESMPSs), Resettlement Action Plans (RAPs) to be developed by MTCDE and Labor Management Plans (LMPs) to be prepared by contractors before any commencement of works. 4. The table below summarizes the material measures and actions that are required as well as the timing of the material measures and actions. The Borrower is responsible for compliance with all requirements of the ESCP even when implementation of specific measures and actions is conducted by the MTCDE referenced in 1. above. 5. Implementation of the material measures and actions set out in this ESCP will be monitored and reported to the Bank by the Borrower as required by the ESCP and the conditions of the legal agreement, and the Bank will monitor and assess progress and completion of the material measures and actions throughout implementation of the Project. 6. As agreed by the Bank and the Borrower, this ESCP may be revised from time to time during Project implementation, to reflect adaptive management of Project changes and unforeseen circumstances or in response to assessment of Project performance conducted under the ESCP itself. In such circumstances, The Borrower will agree to the changes with the Bank and will update the ESCP to reflect such changes. Agreement on changes to the ESCP will be documented through the exchange of letters signed between the Bank and the Borrower. The Borrower will promptly disclose the updated ESCP. Depending on the project, the ESCP may also specify the funding necessary for completion of a measure or action. 7. Where Project changes, unforeseen circumstances, or Project performance result in changes to the risks and impacts during Project implementation, the Borrower shall provide additional funds, if needed, to implement actions and measures to address such risks and impacts. 2|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018 [Digital Transformation for User-Centric Public Services] ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 04/10/2019 Summary of the Material Measures and Actions to Mitigate the Timeframe Responsibility / Date of Completion Project’s Potential Environmental and Social Risks and Impacts Authority and Resources/Funding Committed ESCP Monitoring and Reporting REGULAR REPORTING: Prepare and submit regular monitoring Six-monthly MTCDE Throughout project reports on the implementation of the ESCP. throughout Project implementation implementation as part of Project progress reports. 01/2020 INCIDENTS AND ACCIDENTS NOTIFICATION: Throughout project implementation In case of occurrence of an incident or accident related or having Promptly after taking MTCDE an impact on the Project which has, or are likely to have, a notice of the incident significant adverse effect on the environment, the affected or accident. communities, the public or workers, the MTCDE shall: (a) as soon as reasonably practicable, but no later than ten (10) calendar days after the occurrence of such incident of accident, inform the Bank by any electronic means of its nature, or circumstance and any effect or impact resulting or likely to result there from; (b) as soon as reasonably practicable, but no later than thirty (30) days after such incident or accident, provide the Bank with a summary report that includes a description of the incident or accident, and the measures, if any, that the Borrower is taking or plans to take to address it and to prevent any future similar event; and 3|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018 [Digital Transformation for User-Centric Public Services] ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 04/10/2019 Summary of the Material Measures and Actions to Mitigate the Timeframe Responsibility / Date of Completion Project’s Potential Environmental and Social Risks and Impacts Authority and Resources/Funding Committed (c) keep the Bank informed of the on-going implementation of the said measures and plans. SUMMARY ASSESSMENT ESS 1: ASSESSMENT AND MANAGEMENT OF ENVIRONMENTAL AND SOCIAL RISKS AND IMPACTS 1.1 ORGANIZATIONAL STRUCTURE: Establish an organizational By effectiveness MTCDE structure with qualified staff to support management of E&S risks 01/2020 including an E&S focal point to be responsible of day to day implementation of ESMF and CPR. Maintain as necessary throughout Project implementation. 1.2 ENVIRONMENTAL AND SOCIAL ASSESSMENT: Carry out Before appraisal MTCDE environmental and social assessment ESMF and RPF to identify 04/2019 and assess the environmental and social risks and impacts of the Project and appropriate mitigation measures. 1.3 MANAGEMENT TOOLS AND INSTRUMENTS: Develop and Before any MTCDE Throughout project implement ESMPs and RAPs, in accordance with the ESMF and commencement of implementation RPF works No works can commence until 01/2020 and when relevant ESMP/RAP, if applicable, have been prepared, consulted, published and implemented 1.4 MANAGEMENT OF CONTRACTORS: MTCDE will incorporate the Prior to the MTCDE Throughout project Obligation of preparation of Environmental Health and Safety preparation of implementation (EHS) plan into contractual agreements with contractors together procurement with appropriate noncompliance remedies documents. 4|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018 [Digital Transformation for User-Centric Public Services] ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 04/10/2019 Summary of the Material Measures and Actions to Mitigate the Timeframe Responsibility / Date of Completion Project’s Potential Environmental and Social Risks and Impacts Authority and Resources/Funding Committed 01/2020 1.5 PERMIT, CONSENTS AND AUTHORIZATIONS: Obtain or assist in Before any MTCDE Throughout project obtaining, as appropriate, the permits, consents and commencement of implementation authorizations that are applicable to the Project from relevant works national authorities. 01/2020 Comply or cause to comply, as appropriate, with the conditions established in these permits, consents and authorizations throughout Project implementation. 1.6 CAPACITY BUIDING PLAN: MTCDE will prepare an E&S Capacity Before project MTCDE Throughout project Building Plan that shall include clear timeframe and budget for effectiveness implementation building capacity of MTCDE and other stakeholders. 01/2020 1.7 REPORTING TO WB: MTCDE will submit semiannual E&S Six-monthly MTCDE Throughout project performance reports to the World Bank within 45 days after end throughout Project implementation of the calendar year implementation as part of Project progress reports. 07/2020 ESS 2: LABOR AND WORKING CONDITIONS 2.1 LABOR MANAGEMENT PROCEDURES: MTCDE will prepare and Before effectiveness MTCDE implement a labor management procedure (LMP) including 01/2020 5|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018 [Digital Transformation for User-Centric Public Services] ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 04/10/2019 Summary of the Material Measures and Actions to Mitigate the Timeframe Responsibility / Date of Completion Project’s Potential Environmental and Social Risks and Impacts Authority and Resources/Funding Committed Occupational Health and Safety (OHS) measures and grievance mechanisms for its own workforce. 2.2 LABOR MANAGEMENT PLANS: Contractors will prepare and Contractual obligation Contractors Throughout project implement Labor Management plans including Occupational Maintained implementation Health and Safety (OHS) measures, project workers training to throughout Project heighten awareness of risks and to mitigate impacts on local implementation communities and internal grievance mechanism for their own 01/2020 workforce ESS 3: RESOURCE EFFICIENCY AND POLLUTION PREVENTION AND MANAGEMENT 3.1 MANAGEMENT OF WASTE AND HAZARDOUS MATERIALS: The Contractual obligation Contractors Throughout project contractor will Develop and implement measures and actions in Maintained implementation work ESMP/EHS plan to manage waste and hazardous materials. throughout Project implementation. 01/2020 ESS 4: COMMUNITY HEALTH AND SAFETY 4.1 COMMUNITY HEALTH AND SAFETY: The contractor will Develop Contractual obligation Contractors Throughout project and implement measures and actions in work ESMP/EHS plan to Maintained implementation manage risks related to Community Health and Safety including throughout Project traffic and road safety risks, Labor influx risks, gender-based implementation. and violence (GBV) and sexual exploitation and abuse (SEA) risks and by 01/2020 risks related to the use of security personnel. 6|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018 [Digital Transformation for User-Centric Public Services] ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 04/10/2019 Summary of the Material Measures and Actions to Mitigate the Timeframe Responsibility / Date of Completion Project’s Potential Environmental and Social Risks and Impacts Authority and Resources/Funding Committed ESS 5: LAND ACQUISITION, RESTRICTIONS ON LAND USE AND INVOLUNTARY RESETTLEMENT 5.1 LAND ACQUISITION AND RESETTLEMENT: Assess the nature and By Appraisal degree of expected land acquisition and involuntary resettlement 04/2019 MTCDE Prior to commencement of civil under the project, and prepare a Resettlement Policy Framework works (RPF) . 5.2 RESETTLEMENT PLANS: Prepare and implement resettlement RAPs to be Prior to commencement of civil plan RAPs consistent with the requirements of the RPF and ESS5, implemented prior works, which, through social as need be. The RAPs will include a census of project affected initiating project screening, have been confirmed properties and persons. activities that involve to induce involuntary involuntary MTCDE resettlement (physical and/or resettlement (physical economic). and/or economic). 5.3 MONITORING AND REPORTING: Ensure that monitoring and Throughout Project Throughout Project reporting on land acquisition and resettlement activities are implementation. MTCDE implementation. conducted separately or as part of regular reporting. 5.4 GRIEVANCE MECHANISM: The same mechanism established By 04/2019 MTCDE Throughout project under ESS10 will be used. implementation ESS 6: BIODIVERSITY CONSERVATION AND SUSTAINABLE MANAGEMENT OF LIVING NATURAL RESOURCES 7|Page THE WORLD BANK ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP): VERSION 1.0 - OCTOBER 2018 [Digital Transformation for User-Centric Public Services] ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN 04/10/2019 Summary of the Material Measures and Actions to Mitigate the Timeframe Responsibility / Date of Completion Project’s Potential Environmental and Social Risks and Impacts Authority and Resources/Funding Committed 6.1 Contractual obligation Contractors BIODIVERSITY RISKS AND IMPACTS: The contractor will develop Throughout project Maintained and implement measures and actions in work ESMP/EHS plan to implementation throughout Project manage risks and impacts on terrestrial habitat alteration and biodiversity. implementation. and by 01/2020 ESS 7: INDIGENOUS PEOPLES/SUB-SAHARAN AFRICAN HISTORICALLY UNDERSERVED TRADITIONAL LOCAL COMMUNITIES 7.1 Not Relevant to the project ESS 8: CULTURAL HERITAGE 8.1 CHANCE FINDS: Chance find procedures will be part of all Prior any Contractors Throughout project contracts involving any works under the project commencement of implementation works and maintained throughout construction. and by 01/2020 ESS 9: FINANCIAL INTERMEDIARIES 9.1 Not relevant to the project ESS 10: STAKEHOLDER ENGAGEMENT AND INFORMATION DISCLOSURE 10.1 SEP PREPARATION: Prepare, disclose a Stakeholder Engagement Before appraisal MTCDE By appraisal Plan (SEP) including arrangements for grievance mechanism. By 04/2019 10.2 SEP IMPLEMENTATION: Implement the SEP. Throughout Project MTCDE Throughout project implementation implementation 8|Page