58057
                    VOLUME 8 I NUMBER 6   • JUNE 1989




The World at Your
Fingertips-page 2
Ba~k's World 

VOL8/ N06 	                        JUNE 1989



In this Issue:
Articles
 2 	The Worl'd at Your Fingertips. 

     Technology is quietly bringing in a 

     new era for the Paris office. 

 S 	 Sneakernet-The Missing Link. The
     basics are still done by foot.
 6 	 Discounts, Freebies and Other
     Goodies. What you may not know
     you're entitled to.
 8 	 For the Health of &t. Sanitation for
     $24-and a status symbol.
10 	 Linking Tabugon to the Rest of the
     World. In the Philippines, hand built
     roads.
14 	 The Theatre Caper or the Case of
     the Mysterious Cast. Asleuth on the
     trail of the Theatre Group.
16 	 Mapping Unknown Territory: The
     Emerging Market Data Base. Stock
     markets in developing countries are
                                                A bird's-eye view of Paris. July 14 will mark the bicentennial of the French Revolution.
     today's hot items.

Departments
 12 On the Record. Alexander ter Weele
                                                High Tech in the City ofLights
    on IDA and the social sectors.
 17 Staff Association. The look of
    Success. 

 18 Around the Bank 

 20 Staff Changes 

                                                The World at Your
 21 Letters to the Editor 

 23 The Observer in London 

 24 AnswerLine 
                                Fingertips
Cover
     You can communicate to almost              by Jerry Floyd
     anywhere thanks to the Paris
     Office's new electronic gateway.

     Photos by Maurice Asseo and
                                                "I     was a great skeptic," recalls Hans
                                                        Rothenbuhler, Special Financial
                                                                                                       cost-effective work. Indeed, as Peter
                                                                                                       Hsueh, Chief of Information, Technology
     William Spidle                             Representative in Europe, of the onset                 and Facilities (lTF) Communications Di­
                                                early last year of the revolution in com­              vision, points out, "Use of the satellite
                                                munication technology in the Bank's                    link to Paris and supporting technology
                                                Paris office. 'When All-in-l service was               allow us to achieve a high level of service
                                                installed in February last year, I asked to            integration and yet save on costs."
                                                be the last in our office to have it. Now,                An example of how this integration
The Bank's World, Vol. 8, NO.6. Published       I'm hooked on All-in-l. It's fantastic, and            pays dividends is that staff in Paris are
monthly in Washington, D.C., by the Media       a much faster means for someone in                     now able to send telexes through the
and Communications Division of the World        Paris to communicate outside of work­                  Bank's Telex Switch via AII-in-l, as do
Bank for all employees and retirees of the
World Bank/International Finance Corporation,   ing hours with Headquarters."                          staff in Headquarters. Carolyn Wilson at
1818 H St., N.w., Room E-8045, Washington,         Like many other staff in Paris, Mr.                 the Paris Conference Center says that
D.C. 	20433.                                    Rothenbuhler stresses these new tech­                  thanks to this innovation, she no longer
    Thierry Sagnier, Editor
    Jill Roessner, Associate Editor             nologies make for more efficient and                   climbs six floors to send telexes. And
    Morallina Fanwar-George, Editorial                                                                 since she's no ~onger away from the Cen­
      Assistant 
                               Editor's note: Jerry Floyd is Business                 ter for extended periods, she has stopped
    Bill Fraser, Designer 

                                                Manager of the All-in-J system.                        carrying a beeper.
                                      This month,                                                       John Muir, the ITF Paris Chief, points
                                      installation of                                                out that the Paris office is also in the pro­
                                                                                                     cess of establishing on-line access to the
                                      upgraded computers                                             large data bases housed in main frame
                                                                                                     computers in Washington. Access to
                                      in Paris is                                                    DEC and IBM main frames already ex­
                                                                                                     ists, and the link to the Unisys main
                                      expanding the                                                  frame will be tested later this summer.
                                      gateway's capability                                           More flexibility
                                      to handle an                                                       "Many of the past frustrations associ­
                                                                                                     ated with getting messages and re­
                                      increased volume                                               sponses to and from Headquarters have
                                                                                                     been eliminated," says Mr. Muir. Recent
                                      and complexity of                                              enhancements of the voice communica­
                                                                                                     tions tie line between Washington and
                                      communications                                                 the French capital prompt Mr.
                                                                                                     Rothenbuhler to add, "Being Swiss and
                                      traffic and allow                                              in finance, I'm very cost conscious, and
                                                                                                     my afternoon used to be organized
                                      more staff to use                                              around getting the only tie line we had.
                                      All-in-l.                                                      Now, with four lines available, I have
                                                                                                     much more flexibility."
                                                                                                         Mr. Hsueh notes, "Thanks to improve­
                                                                                                     ments in communication technology
           Photo by Maurice Asseo                                                                    and deregulation, the four tie lines we
                                                                                                     now have cost about the same as the pre­
                                                                                                     vious single line."
                                                                                                         When the imminent switch-over from
                                                                                                     satellite to the newly laid undersea fiber
                                                                                                     optics cable takes place-the only major
                                                                                                     holdup is that the cable needs to sink far
                                                                                                     enough beneath the Atlantic seabed so
                                                                                                     that sharks won't bite into it-things
                                                                                                     should go even more smoothly. As ITF
                                                                                                     Director Harinder Kohli explains: "The
                                                                                                     shift to fiber optics cable will improve
                                                                                                     the quality of data transmission and re­
                                                                                                     duce the lag or echo in voice connec­
                                                                                                     tions as well as yield savings."
                                                                                                         This month, installation of upgraded
                                                                                                      computers in Paris is expanding the
                                                                                                     gateway's capability to handle an in­
                                                                                                      creased volume and complexity of com­
                                                                                                      munications traffic and allow more staff
                                                                                                      to use All-in-l. According to All-in-l
                                                                                                      Project Manager Marc Nodell, "The up­
Left to right, Marc NodeU, Dominique Barbe-Boyer and Peter Hsueh.           Photo by Jill Roessner   grade will make the Paris office's role as
                                                                                                     a communication gateway even more im­
                                                                                                      portant. It will be especially useful to our
   In the future, even more staff re­             phone to the Bank's telex switch-a com­            other offices in Europe and on other con­
sources may be saved, for as Mr. Hsueh            plicated procedure often hampered by                tinents."
explains, "Efforts are under way to en­           busy or unreliable long-distance circuits.
able a message prepared in All-in-l to be         Now, offices in New Delhi, Abidjan and
                                                                                                      Impact
sent through electronic mail, telex and           Bangui create telexes in All-in-l and                 The new technology has had an im­
fax to different destinations at the              send them through the Paris gateway to             pact on almost every aspect of the Paris
sender's choice."                                 the switch in Washington. The telexes              office. The Conference Center there has
   Previously, all Bank field offices cre­        can be transmitted to other destinations           been host to a large number of consulta­
ated their telexes in Mass-ll, converted          at rates lower than those in the originat­         tive group and consortium meetings.
the documents and sent them by tele­              ing city.                                          Janine Savaux, the Center's Manager,

                                                                                                                     THE BANK'S WORLD / JUNE 1989   3
                                                                                                   weekly media newsletter. "Now we can
                                                                                                   transfer the copy directly to Mass-II in­
                                                                                                   stead of having to retype it before transla­
                                                                                                   tion. That makes it easier for the transla­
                                                                                                   tors, since they're able to work on a split
                                                                                                   screen."
                                                                                                   New career
                                                                                                      Dominique Barbe-Boyer worked 15
                                                                                                   years as an administrative secretary and
                                                                                                   now is a part-timer with the ITF techni­
                                                                                                   cal support team coordinated by Gerard
                                                                                                   Attinost. Mrs. Barbe-Boyer is pleased
                                                                                                   with her new career. "I've been given op­
                                                                                                   portunities I never thought I'd have,"
                                                                                                   she explains.
                                                                                                      Mr. Attinost concurs. "Not only have I
                                                                                                   taken the most up-to-date training," he
                                                                                                   says, "but I've also been given the oppor­
Public Mfairs Specialist Henri Bretaudeau.                             Photos by Gerard Attinost   tunity to help others in the Bank." He
                                                                                                   has traveled to Bank offices in Europe
                                                                                                   and Mrica, installing AII-in-l and teach­
                                                                                                   ing staff how to use PCs and software.
uses All-in-l to publish a schedule of res­   glish, fax machines enable him to get the               During his travels, he encountered
ervations and to find out what services,      forms corrected far more quickly than if             some unexpected challenges, such as the
such as interpreters, temporary staff,        he relied on mail.                                   time last November when a flock of
food and printing, will be needed for a          Electronic mail has been a boon to                crazed crows attacked a satellite relay
given conference.                             Public Mfairs Specialist Henri                       dish in Bangui. The avian raid caused a
   Luis Olivares, Chief of European­          Bretaudeau. "I read All-in-l first thing in          three-day delay in testing transmissions
based recruiting for the Bank, says, "Re­     the morning and spend an average of                  between the Central African Republic
cruiting by telephone or mail can take        two hours a day on my PC. The technol­               and France. The delay was felt in Paris,
weeks. All-in-l makes it easier for field     ogy in Paris cuts down on errors and pro­            where John Gaynard, a member of the
offices to communicate with us." Mr.          vides a lot more flexibility after working           technical team, was standing by to assist.
Olivares is also a fax fan, pointing out      hours." AU-in-l also makes it easier for             And in Washington, Le Vu, Chief of the
that since personnel history forms are        Annie Rinaldi to publish the French ver­             ITF Data Communications Section, who
often sent in languages other than En-        sion of World Bank News, the Bank's                  was also assisting with the installation,
                                                                                                   had to wait until the maddened birds set­
                                                                                                   tled.
                                                                                                   Breakthrough
                                                                                                      "Our objective," says Mr. Kohli, "is to
                                                                                                   help the Bank communicate with its
                                                                                                   field offices and other agencies as
                                                                                                   quickly and economically as possible.
                                                                                                   The pHot project in Paris shows how in­
                                                                                                   creased deregulation of the telecommu­
                                                                                                   nications industry and the breakthrough
                                                                                                   in technology can offer new opportuni­
                                                                                                   ties."
                                                                                                       However, Mr. Kohli cautions that
                                                                                                   while "the initial results are very posi­
                                                                                                   tive, we must still move carefully be­
                                                                                                   cause of the technical complexity of
                                                                                                   these links and the constraints on
                                                                                                   human and financial resources."
                                                                                                      Meanwhile, as France celebrates the
                                                                                                   bicentennial of its revolution and the
                                                                                                   skies of Paris explode with fireworks, the
                                                                                                   Bank is certain to be getting more bang
                                                                                                   for the buck from a revolution of its
John Gaynard in Paris.                                                                             own.

4   THE BANK'S WORLD I JUNE 1989
                                                                                           ~
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                                                                                                ."                         ..
The Missing Link 
                                                          \,                  ·t



                                                                              Ir


by Omar El Aref, Jay Moses
                                                                            l                                              r
                                                                                                                           .:,.




and Mohammad Khalid



L      ,ast October 1, the Mail and Distribu­
   ~ tion Section of the Support Services
Division, GSD, officially came under new
management. David Murray, formerly
Chief of the Telex and Facsimile Service,
took over responsibility for the section
upon the retirement of its previous
Chief, Colin Russell. For Mr. Murray,
this was an interesting career move:
from telecommunications, with which
he'd been involved since leaving school,
to what is in effect the world's original
communications network-Sneakernet.
   Good communications are essential to
the successful growth of any business.
The Bank Group is no exception. More
communications, more work; more
work, more communications. It is, in
fact, the staggering advances in commu­
nications technology that enable us to
transfer information far more quickly           ingly complex, the conscious awareness                at the time, but, whatever the volume
and easily than ever. Stop and consider         of Sneakernet and its essential part in               was, those five messengers would be
the options: electronic mail, data com­         the scheme of things slowly fades away,               amazed to see what their operation has
munications of all kinds- facsimile,            and it's worth rediscovering and recon­               become: a communications network for
telex, telegram- audio and video                sidering its simplicity. Or is it all so sim­         written material and other forms of bulk
teleconferencing, and, of course, the           ple?                                                  mail, firmly established as an essential
ubiquitous telephone.                              There is some doubt as to the official             link in the Bank's work; a network based
                                                birthday of the Bank, but it's certain that           on people, which stretches throughout
Sneakemet                                       one of the many things that had to be                 the developed and developing world.
   But there's a link in this chain that is     done at the start of business was to set              Here at Headquarters is the nerve center
missing: all the advances we have been          up a mail handling operation. Thus,                   channeling and handling messages
witness to cannot distribute thousands          under Administrative Order No.1, dated                among individual staff, the field offices
of Operational, Staff or Administrative         September 5, 1946, what is now the mail               and the world at large.
Manuals. How do we deliver 6,500 copies         and distribution section was born. The
of The Bank's World to staff throughout         service came under the jurisdiction of                Enormous quantities
Headquarters in the cheapest, quickest          William McCorkle, Chief of Office Ser­                  The individual units of the Mail and
and most efficient way? With all the tech­      vices. He had a work force of five messen­            Distribution Section handle enormous
nology available, we must still go back to      gers located in room A-220.                           quantities of official mail. The Incoming
Sneakernet.                                        No one knows what volume of exter­                 Mail Unit, supervised by Tanga
   But as life around us becomes increas­       nal and inter-office mail they dealt with             Ouedraogo of Burkina Faso, processes in

                                                                                                                    THE BANK'S WORLD / JUNE 1989   5
excess of 3.5 million pieces of mail a
year. In addition to this are personal
mail for the field office staff, bulk mail­
                                                Discounts, Freebies 

ings arriving from companies eager to
get work from us, advertisements and
junk mail. In spite of our worldwide com­
                                                and Other Goodies 

munications network, the staff of this
unit is handling more first-class mail,
diplomatic pouches and express or over­
night courier messages than ever before.
   The Outgoing Mail Unit, supervised by
Jamaican national Sandy McDonald, is
also processing more than 3.5 million
items a year. The real growth in this unit
is in the diplomatic pouch and courier
services. More than 112 tons of mail
were shipped to the field offices in the        by Jill Roessner
last 12 months by diplomatic pouch. On
a daily basis, 125 pieces of mail, which
absolutely, positively have to get there
(and there can be anywhere from Accra
                                                                                                  Notaries Public are available through­
to Zomba), are sent by courier service.
                                                                                                  out the Bank and there is no fee for their
Final link                                      can Express." "Of course," we chorused.           services. Look in the World Bank Group
   Sitting between the Incoming and             Hmm, sometimes we think The Observer              Directory for the one nearest you-and
Outgoing Mail Units is the Messenger            isn't all that observant. For instance,           call for an appointment first.
Service, supervised by Bruno Zara, who          who else among the expatriate staff
comes from Italy. This is the final link in     would fail to take home leave for his first
the communications chain: a corps of            four years in the Bank because, and we            Banking Services are available at both
ethnically diverse regular and temporary        quote, "I didn't know I was entitled to           American Security and the Credit Union.
Bank staff who yearly make some                 it ...                                            The Bank-Fund Credit Union was char­
218,000 trips and deliver more than 6.5             "Is there anything else along those           tered exclusively to serve the staffs and
million pieces of mail, and daily handle        lines I ought to know?" he inquired.              families of the World Bank and the IMF,
450 special pickups that must be deliv­         "Better yet, write a piece for The Bank's         and it offers a broad range of financial
ered anywhere in the Main Complex               World listing all the discounts and so            services ranging from interest-paying
within two hours. Vans, mailcarts and           forth available to staff. Then, those of us       checking and savings accounts to no-fee
sneakers are the backbone of this net­          who are too busy wor1   king to find out          travelers' checks (mostly through
work.                                           about that kind of thing will have a              Thomas Cook) in US dollars as well as 11
                                                quick reference." So, we checked around           other currencies: pounds sterling,
 Out or up                                      and here's what we came up with. These,           deutsche marks, Swiss francs, French
   From the entry level for a messen­           incidentally, are discounts or services           francs, Hong Kong dollars, Japanese yen,
ger-grade II-there are only two ways            available to all staff-they do not in­            Dutch guilders, Australian dollars, Span­
to go in the Bank: out or up. And up is         clude expatriate benefits or official allow­      ish pesetas, Portuguese escudos and Ca­
the way many messengers have gone.              ances.                                            nadian dollars. Their Foreign Exchange
   Luis Descaire, Chief of the Support                                                            section also makes currency exchanges
Services Division, has not only encour­                                                           and handles international transfers. In
aged training of his staff but has also         Discount Car Rentals may be obtained              addition, you can access your account
helped career development by taking a           not only from Hertz, but also from Avis,          and make transactions by telephone 24
pragmatic view of training possibilities        Budget, National, Europcar, Tilden and            hours a day. Ninety percent of Bank staff
elsewhere in the Bank.                          Alamo. Information is available at the            and 80 percent of Fund staff have ac­
   The result is GSDMD staff moving up          Travel Office. While these discounts are          counts at the Credit Union, but not ev­
in both the section and the division, and       intended to be used for official travel, the      eryone is familiar with the full range of
out into the Print Shop, Accounting and         car rental agencies are equally willing to        member services. For all the details, con­
other areas. Wherever and whenever pos­         allow them for personal travel. The dis­          tact the Credit Union, on the second
sible, promotions in the Mail and Distri­       counts vary according to the car rental           tloor of the F building.
bution Section come from within. As             agency you choose, but you should be
staff move up and out, others are enhanc­       aware that you can frequently find better
ing their education on their own time,          discounts and special package deals in            American Security also offers free
aware that finding a position is not an         newspaper ads or through associations             checking to Bank staff with no mini­
easy task, but aware, as well, of the op­       such as AAA, especially for weekend rent­         mum balance required. It will provide
portunities here at the Bank.             Ell   als. There are often tie-ins with airlines too.   dollar denominated American Express

6   THE BANK'S WORLD ( JUNE 1989
travelers' checks without a fee, and          lar Activities" and "In the Community"        your heart out with the Choral Society,
travelers' checks in other currencies for     sections and you'll find a free lunch hour    be dramatic with the theatre group or
a fee of 1 percent. American Security will    or evening concert almost every week­         calm down through Transcendental Med­
cable money internationally without any       sometimes every day of the week-in the        itation. (A list of Bank clubs, national
charge, and the cost for domestic trans­      H building auditorium, the IMF Visitors'      groups and so forth appeared in the Feb­
fers is $8.50 (compared to the $20 fee        Center, nearby Lisner Auditorium, occa­       ruary 1988 issue of TBWand will be up­
charged elsewhere). American Security         sionally the OAS, the Galleria at 2000        dated again in the July issue.)
will also provide international drafts at     Pennsylvania Avenue or one of the                You don't have to be a movie star to
no cost to its World Bank customers and       churches in the area.                         go to an opening night. Staff and their
for a $5 fee to other Bank staff. They'll        Quite apart from official seminars and     families are usually invited (through The
exchange foreign currency (but not            training, there are also worthwhile lec­      Weekly Bulletin) to the opening recep­
coins) at no fee. You can find out about      tures from time to time, often on health      tion for each new art show that is
their full range of services by stopping in   topics. And, speaking of health, although     mounted by the Art Society. Even if you
at the branch right on Bank premises on       it costs $95 annually to use all the Physi­   don't go to the opening night, there is al­
the second floor of the F building.           cal Fitness facilities at the Bank, mem­      most always a display worth visiting,
                                              bership gives you access to a full range      both in the Bank Gallery (E building,
                                              of Nautilus equipment along with the ex­      12th and 13th floors) and in the Fund
Across the street from the Main Com­          pertise of qualified fitness personnel. Or,   Atrium.
plex, Potomac Photo at 1819 H Street          if you just want to participate in any of        If you want to sell your car, hire a
will give Bank staff a discount card good     the innumerable exercise and aerobics         maid, find a vacation rental, take music
for 15% off on Kodak processing and a         classes, you can take out a $15 member­       lessons or just about anything else, put a
10% discount on other processing, pic­        ship. Pick up a copy of the Exercise          notice on the Bulletin boards (two in the
ture frames and albums. Right in the          Schedule and Description ofExercise           Bank and one in the Fund). It won't cost
Main Complex, same day or overnight           Classes from any of the exercise rooms        you anything to advertise there.
discount photo processing is available at     or the Medical Department. The Fitness
the Newsstand (in the corridor leading        program will be described at greater
from the E lobby to the F lobby).             length in an upcoming issue of The            Other free services to staff include a
                                              Bank's World.                                 Real Estate Counselor to help you find a
                                                                                            house or apartment, and a Schools Spe­
Every week, The Weekly Bulletin lists                                                       cialist to advise you on schools for your
books that are complimentary or dis­          Many of the Bank clubs have special           children. And you can find help with per­
counted to staff and are available            discounts for their members. Knitters         sonal problems through the good offices
through the Bookstore-admittedly              have opportunities to buy yarn at re­         of the clinical social workers in the
these are not exactly best-selling novels.    duced prices and skiers get to participate    Staff Counseling Service (described in
And, if you want to buy a computer, the       in package tours to the slopes. A bridge      the October 1988 issue of The Bank's
Personal Computer Users Group has a           Grand Master gives virtually free lessons     World).
General Discount Program Plan, which          and the International Cine Club shows            There's probably more. Write and tell
you can find out about at the ITFP Li­        films at nominal cost. You can belong to      us if you know of any specially good
brary, Rm. F-3000.                            a Ham Radio Society, or join the Camera       deals that your colleagues might like to
   The Weekly Bulletin is a good source       Club. You can improve your public             know about. We'll run them in a later
of bargains. Look in the "Extra-Curricu­      speaking through the Toastmasters, sing       issue.                                    BiD

                                                                                                           THE BANK'S WORLD / JUNE 1989   7
Women Latrine Builders Take
Pride in Their Work

For the Health of It 

by Mary McNeil

N      ellia Mukarida, Stella Gunda,
       Martha Chikomwe and Mary
Shamwarira live near the town of Rusape
in Makoni District, Manicaland Province,
Zimbabwe. Dressed in brightly colored
overalls, they have gathered early this
Saturday morning to take part in a job in
which they take great pride. For four
days they will work together to build a
Blair VIP latrine, earning approximately
50 Zimbabwean dollars (US$24) which
they will split among themselves. Two
women working per latrine can each
earn up to 25 Zimbabwean dollars for
their labor, more than the minimum
weekly agricultural wage.
   "Thank you for helping us build our
latrines," they chant in recognition of
the help their government-funded
trainer has given them. "This will help
us get rid of the flies gathering in our toi­
let."
Status symbol
   The women latrine builders' program
in Manicaland Province is indicative of
the spirit behind the rural sanitation pro­
gram in Zimbabwe. More than 150,000
Blair VIP latrines have been built here
since independence in 1980, with 47,000
constructed in 1987 alone. The Blair la­
trine is positively associated with devel­
opment, and is a status symbol in many
areas-so much so that it is not uncom­
mon to talk with families who have beau­
tifully constructed latrines near their
homes, surrounded by flower gardens
and stone-lined pathways. Yet, these            Building a latrine is no easy task. These officially certified builders will work four days and earn $24.
                                                                                                                                    Photos by Curt Carnemark
same people still walk up to 400 meters
four times a day to draw their water            Development (NORAD). After complet­                    trine, must contact the local health assis­
from an unprotected source.                     ing six latrines, trainees receive a di­               tant, who outlines what the family will
   As the women of Rusape work, they            ploma from the District Medical Supervi­               need to do. This includes digging a pit,
are supervised by a local trainer ap­           sor testifying that they are officially                paying the builder, making bricks of
pointed by the Ministry of Health with          certified builders. It is a day of rejoicing,          sand and water and burning them in a
funds provided by the Swedish Interna­          an excuse to slaughter a goat and drink a              kiln for four days. Cement and the fly­
tional Development Agency (SIDA) and            beer or two.                                           screen for the vent pipe are provided by
the Norwegian Agency for International            The construction of a Blair latrine not              the Ministry of Health, but the house­
                                                only gives the women salable skills but                hold bears all other costs-about US$62.
Editor's note: Mary McNeil is a writer          ensures that the household itself is re­               So far, the major constraint has been a
and editor for the UNDP- World Bank             sponsible for its construction. Each                   shortage of cement, which has put a
Water and Sanitation Program.                   household, upon deciding it wants a la-                damper on construction.

8   THE BANK'S WORLD / JUNE 1989
   "We've worked at making people be­           have been constructed by women build­            Generally, women have very little in­
lieve they've done it themselves," says         ers. They are enthusiastic about the          come-earning potential in this rural
Piers Cross, a water and sanitation ad­         work, according to Clever Matiringe, Dis­     farming district. Some sell their vegeta­
viser posted in the Ministry of Health by       trict Health Inspector for Makoni Dis­        bles in the market, others brew beer for
the UNDP-World Bank Water and Sanita­           trict, one of the two districts in            sale, collect firewood or burn bricks.
tion Program. "This way, we build confi­        Zimbabwe where the program has been           House construction is still primarily a
dence in the program. People get a gov­         active, "and they stick to the job until it   man's activity, as well as roof thatching,
ernment subsidy for their first latrine,        is done."                                     but because of their new skills as latrine
but subsequent ones must be con­                   They are less likely than men to want      builders, women are able to construct
structed entirely by the household. In          to move on to building other things, says     small bathrooms or additional rooms for
this way, we hope to foster sustainability.     Mr. Matiringe, and they take a lot of         their houses. They use the extra income
   "The position of women in rural              pride in their work. Men'working with         they earn to pay school fees for their chil­
Zimbabwe leaves much to be desired,"            the teams usually mix cement, leaving         dren, to hire people to help cultivate
continues Mr. Cross. "However, govern­          the more highly skilled bricklaying and       their fields, to buy kitchen utensils or to
ment is mandated to improve their sta­          construction tasks to the women.              deposit in savings accounts.
tus. Within the sector, the aim has been                                                         The women of Rusape did not want
to secure women as lead actors in con­          Women volunteer                               me to leave. Laughing, they performed
structing latrines, in managing water              "We started the latrine builders' pro­     the songs and dances they had created
committees, and as village health work­         gram in 1987," says Mr. Matiringe. "We        during their work. Each wanted me to
ers."                                           discovered that when we sent out our re­      take down her name, to ask how many la­
   As a result of this spirit, more and         cruitment teams, more women than              trines she had built, and what she did
more women are entering the program.            men were volunteering to be trained.          with the money she earned. And as I
Out of the 825 builders in the district,        The first group of women we trained           made my way back to the Land-Rover,
116 are women and 85 are currently un­          worked out very well. The men didn't          they followed me, singing and clapping
dergoing training. More than 467 toilets        work out nearly as well."                     the whole way.                          •


   Of Gourds and Clean Hands
  Children in the Madakurwe village in the
  rural area of Chihota, Zimbabwe, now
  wash their faces each morning after they
  get up. Their washstand is a container
  made of galvanized metal shaped like a
  Mukombe gourd and hung outside their
  families'VIP latrines. Every two days,
  the device is filled, and, when tipped, re­
  leases about 200 ml of water through a
  small hole at the tip of the spout.
     For the past year, the Blair Research
  Laboratory in Harare has studied hand­
  washing. The study, sponsored by UNI­
  CEF, looks at methods for getting rural
  populations to wash their hands after
  using a latrine.
     In an attempt to rely on readily avail­
  able materials, the Blair Lab first tested
  the use of the Mukombe gourd, which
  was hollowed out to make a water con­
  tainer. Because the gourd rotted easily,
  however, Blair devised a new design. The
  new container holds about two liters of         A new Mukombe "gourd."
  water, costs approximately 8
  Zimbabwean dollars, and is made by a           on the outskirts of Harare, on commer­       them regularly. In interviewing several
  tinsmith in Harare using a design based        cial farms in Marondera and in Chihota.      mothers, staff were told that the
  on the Mukombe. The container can be           Over 16 weeks, staff from Blair regularly    Mukombe was a good reminder to chil­
  easily copied elsewhere in the country as      checked these areas to see if the            dren to wash their hands after leaving
  the materials used are locally available.      Mukombes were being used, and re­            the toilet. In fact, most of the children
     Fifty of the new Mukombe were given         ported that as many as 56 percent of the     were running to use it throughout the              t .
  to families in Epwirth, a peri-urban area      people supplied with the containers used     day.                                    III


                                                                                                              THE BANK'S WORLD I JUNE 1989   9
                                                                                                                      Photo by Leandro Coronel
Branco Bjelogrlic gives Tabugonian workers some tips on road-building.




Barrio Residents in Philippines Build Roads                                                   the rainy season they turn into swampy
                                                                                              wallowing grounds for carabao, the Phil­
with Their Own Hands                                                                          ippine water buffalo.
                                                                                                 The barrio is home to settlers from
                                                                                              various parts of the Philippines who
                                                                                              moved there in the 1950s under a gov­

Linking Tabugon to the                                                                        ernment program encouraging settle­
                                                                                              ment and cultivation of idle, fertile land.
                                                                                              At the time, development had been con­

Rest of the World                                                                             centrated on the main island of Luzon
                                                                                              (where Manila, the capital, is located),
                                                                                              and the government wanted to spread
                                                                                              the population around while providing
                                                                                              income-generating opportunities for the
                                                                                              settlers. Land was distributed free.
by Leandro V. Coronel                                                                         Tabugon was one of the settlement areas.
                                                                                                 Hard times fell on Tabugon when the

T     he residents of Tabugon are build­
      ing their own roads, carving them
from what used to be mere buffalo trails.
                                                   nical help from the government and the
                                                   World Bank, the people in this commu­
                                                   nity have learned to build basic, all­
                                                                                              world sugar market collapsed a few years
                                                                                              ago. Many in the barrio worked the large
                                                                                              plantation fields as itinerant sugarcane
   Tabugon is a small, isolated barrio in          weather gravel roads. Soon they will be    cutters, but planting sugar became a los­
the town of Kabankalan in Negros Occi­             transporting their produce to market       ing proposition for the landowners, and
dental Province in the Philippines'                with greater ease.                         the plantations became idle. Though the
Visayan Islands. With financial and tech-             Tucked in the northwestern hills of     Tabugonians, jobless, went back to their
                                                   the traditionally sugar-rich Negros Is­    barrio and started planting other crops
Editor's note: Leandro V. Coronel is Edi­          land, Tabugon is so far away from any­     on their own plots of land, the lack of
tor of World Bank News, a weekly media             body that it's almost a forgotten place.   good roads discouraged commerce be­
newsletter.                                        The roads to Tabugon are bumpy, and in     tween barrios and towns.

10   THE BANK'S WORLD / JUNE 1989
   In 1980, the Philippine government­                                                     Married, with three children, he said he
through the Department of Local Gov­                                                       was looking forward to the day when the
ernments and the Department of Public         Mang in the ban-io                           road will finally reach his own neighbor­
Works and Highways-launched a rural                                                        hood. "This will change life around
roads improvement project to connect          worked the large                             here," he said.
isolated areas to main towns. The World                                                       As we were leaving one site, I spoke to
Bank helped finance the project, first        plantation fields as                         a housewife who leaned out of her
with a $62 million loan, and in mid-1986                                                   kitchen window as we passed. "Oh, yes,
with a second loan of $80 million. The        itinerant sugarcane                          the new road will definitely make a differ­
government expanded the project to                                                         ence," she said. "We will go to market
cover an additional 14 provinces. Under       cutters, but planting                        more easily and more often."
the second project, some 1,340 kilome­                                                        There has been some inefficiency in
ters of road were slated for improve­
                                              sugar became a                               the road work. "Most of these people are
ment, including a total of 600 kilometers     losing proposition                           farmers, and this kind of work is new to
in Kabankalan and two other settlement                                                     them," said Ben Dublon, an earnest, soft­
areas on Mindanao Island, farther south.      for the landowners,                          spoken Public Works and Highways engi­
   The road work in Tabugon began in                                                       neer who has been assigned to Tabugon
September 1988. About 48 kilometers of        and the plantations                          as Project Manager. "They're still learn­
earth road are being improved and an­                                                      ing road-building skills, but they're com­
other 12 kilometers are being con­            became idle.                                 ing along."
structed.
                                                                                           Occasional problems
Pet undertaking                                                                               There have also been occasional prob­
   The rural road scheme has become a                                                      lems, like getting the payroll on time
pet unde'rtaking of consultant Branco         work groups were crushing stones, level­     from the Public Works office in Manila.
Bjelogrlic, a former Project Officer in       ing the ground, digging ditches and com­     "Things get snagged in red tape some­
the Infrastructure Division of the Bank's     pacting the soil. The workers were all       times," according to Ray Cahoon, a Con­
Asia Region. 1\\10 years ago, before actual   residents of Tabugon.                        sulting Engineer from the International
work under the second project had                 It was back-breaking work. Clouds of     Labor Office. "It is a testament to these
begun, Mr. Bjelogrlic told The Bank's         gray dust spewed out of a machine,           people's desire to improve their lives
World the operation would provide job         which crunched 15 tons of limestone an       that they carry on even when they don't
opportunities for people in the rural         hour. The laborers were feeding the ma­      get paid on time," he added.
communities. He emphasized the cost­          chine 90 tons of stone daily.                   The Philippine government has been
saving, labor-intensive nature of the proj­       On this particular day, the road being   attempting to speed up development of
ect.                                          worked on was in Sitio Marungis.             rural areas, promoting labor-intensive
   "The project will hire laborers from       Egmidio Ellang, a 55-year-old resident,      projects whenever possible. This project
the community to build the roads," Mr.        was among those digging ditches to im­       gives priority to economically isolated
Bjelogrlic said. "It wilt minimize the use    prove drainage along the new road. He        and depressed rural areas, providing jobs
of heavy machinery whenever possible; it      had moved to Tabugon in 1962 from an­        and boosting local residents' incomes.
will emphasize the involvement of peo­        other part of Negros. He is a farmer, like      "There should be more labor-intensive
ple." Traditionally, road construction in     many of the others working on the proj­      projects like this," said Mr. Bjelogrlic.
the Philippines is done by contractors        ect.                                         ''What we need for this kind of project
who bring in their own work force.                "When this road is finished, we will     are hand tools and good hands."
   Recently, Mr. Bjelogrlic and I visited     have an easier time taking our crops to         The next phase of the project is also
the Tabugon project site, some 400 kilo­      market," Mr. Ellang told us. "Until now,     important, according to Mr. Bjelogrlic.
meters from Manila and a three-hour           it's been hard."                             "Maintaining the roads will be vital to
bumpy ride from Bacolod, the capital of           Fernando Flores, 35, the president of    how long they will be useful," he said.
Negros Occidental. The blazing Philip­        the neighborhood association in Sitio        "That will also give us an opportunity to
pine sun was directly overhead when we        Magca-oway, a community of about 250         help the local people. Again, we will
reached the construction site. Several        residents, was also one of the laborers.     focus on people instead of machines." Ell

                                                                                                         THE BANK'S WORLD / JUNE 1989   11
                  IDA and the 

                 Social Sectors 


                                                                                                      Alexander ter Weele




Last February, Alexander ter Weele, Chief, Population and                    firsthand. Nonethe'less, let me give a few figures just to remind our­
Human Resources Division, Asia Region, spoke at the IDA-9                    selves of the status of human resources in our Asian IDA countries.
Deputies'Meeting. Here are excerpts from his remarks:
                                                                               GNP per capita. There are about 10 countries in the world with
                                                                             annual per capita COPs on the order of $160. These are the world's
                                                                             poorest countries. Four of them are in Asia-Bangladesh, Bhutan,

T     he social sectors are a relatively recent component of IDA's
      work program. The Environment Department and the
Women in Development Division were created 1-112 years ago.
                                                                             Laos and Nepal.

                                                                                Population. There are 2.4 billion people living in the 36 coun­
The PHN department-Population, Health and Nutrition-was                      tries classified by IDA as "low-income economies." Of these, about 2
created in 1979. And although the first education loan was                   billion live in Asia and about 300 million live in Mrica. Excluding
made in 1964, it was not until the '70s that the concept of edu­             China and India, the population of the low-income countries of Asia
cational investment was expanded from vocational-technical                   is about 300 million-equal to the population of the low-income
training projects to include projects in primary education.                  countries of Mrica.
    In short, the social sectors are relatively new to IDA-and they
continue to absorb only a small portion of our resources-pres­                 Absolute poverty. It is estimated that perhaps 950 million people,
ently, 6 percent of IDA lending is directed at the social sectors.           worldwide, live in absolute poverty. Somewhat more than half of
    In my view, directing only 6 percent of investment at the social         these-500 million-live in Asia.
sectors is inadequate. Why? Because the fundamental constraint to
development in our IDA countries is the low level of human re­                  The under 5 death rate. In India, the under 5 death rate is 150­
sources development there. While it is possible to achieve some de­          that is, 150 of each thousand children die before age 5. In
velopment-growth in COP-through investments in mines, major                  Bangladesh and Bhutan this number reaches a staggering 200­
port facilities, fertilizer plants, hydroelectric dams, it is difficult to   one of each five children born in Bangladesh and Bhutan dies be­
imagine substantial, significant, long-term development in our               fore reaching age 5.
Asian IDA countries without removing the constraints imposed by
illiteracy, ignorance, environmental degradation, malnutrition,                 Education. One-hundred-and-twenty dollars was spent per year
high birth rates and high infant mortality rates.                            to educate a child in low-income countries in 1970. Ten times as
                                                                             much-$1,200-was spent in the same year in industrialized coun­
   Asia Region. We all know that the IDA countries of Asia have              tries. By 1980, the expenditure per pupil in low-income countries
large populations. We know that they are poor. We need only walk             had declined from $120 to $80 per year, while in industrialized
the streets of Bombay, Dhaka, or Kathmandu to observe poverty                countries the figure had almost doubled from $1,200 to $2,300.

12   THE BANK'S WORLD / JUNE 1989
Low-income countries spend only one-fortieth as much to educate            between the subsystems of the social sectors and the need, conse­
their children as do industrialized countries. Unfortunately, re­          quently, to deal with the subsystems of the social sectors in an inte­
search on school achievements confirms that these spending differ­         grated manner. Poverty alleviation, health, population growth, nu­
entials result in enormous, and increasing, differentials in learning.     trition levels, educational achievement and environmental
                                                                           degradation are intimately related. They must be addressed in an in­
  IDA achievements. Let me look for a moment at what IDA is                tegrated, coherent manner. Take hea'ith and education-it is diffi­
doing, what IDA has achieved, in the social sectors in Asia.               cult to improve health levels without teaching people how to care
                                                                           for themselves, how to improve their diet, their hygiene, why it is
   Environment. IDA is in the process of completing environmental          necessary to boil water. It is also difficult to educate children who
strategies for the major IDA countries in Asia. In India and               are in poor health, ill or malnourished-their school attendance is
Bangladesh we are working with governments on reforestation, wa­           P90r, their listening span short, and their mental abilities impaired.
tershed management and control of industrial and urban pollution.          Equally so related are poverty and the environment. So we have
In China we are assisting the government in dealing with a new .           learned, and our governments have learned, that we need to work
problem-that of pollution caused by rural industrialization.               on population, health, nutrition, education, training, and the envi­
                                                                           ronment in an integrated, coordinated fashion.
  Population. We have, in India, the largest series of IDA invest­
ments in population-five projects implemented, or under imple­                 Three issues. Let me close by noting three problems, three is­
mentation, and an additional two or three in the lending program.          sues which we face in the social sectors.
With the United Nations Fund for Population Activities, we are con­           The first issue is lack of resources. Poor countries, and people in
ducting a study of family planning activities in India, as well as in      poverty, have too little money to invest. And in time of constraints,
Pakistan, Bangladesh and Nepal.                                            the social sectors, it seems, are always the first to feel the budget
                                                                           cut. In many of our IDA countries, struggling as they are with short­
   Nutrition and education. In India, as well, we have worked wi th        term financial problems, we have seen a cutback in resources for
the government on the issue of malnutrition of infants and their           the social sectors. On the issue of money, IDA, of course, can help.
mothers. The India nutrition projects are examples of what can be             The second issue is that the social sectors are management inten­
achieved-at modest cost-in carefully targeted nutrition pro­               sive...and good management is a scarce commodity in many of our
grams. In Bangladesh, we have worked with the government on up­            IDA countries. Social programs often involve hundreds of thou­
grading and expanding the primary education system. In China we            sands of people and are often dispersed, sometimes over a whole
worked with the government to recreate its system of higher educa­         country. A common problem in social sector programs, including
tion after that system had been closed for a quarter of a century be­      those assisted by IDA, is that they are poorly managed. Conse­
cause of the Cultural Revolution.                                          quently, many if not all of IDA's social sector projects include ele­
   Some of the achievements of IDA in Asia have been exciting.             ments to strengthen management. And-though management re­
None of us, however, is naive enough to believe that there are no          mains a problem-we've had some modest success. IDA's portfolio
problems, no issues. Let me touch on some of those in a moment.            of population, health, nutrition and education projects has a good
                                                                           record of implementation. Whether measured in terms of "problem
   Lessons from development. First let me mention two lessons              projects," rates of disbursement, or other measures, IDA's social sec­
that we have learned over the past two decades of social sector in­        tor portfolio is "average"... it is not, despite the complexity of the
vestments.                                                                 sector, a "problem sector." Nonetheless, assisting governments to
   The first lesson is that good social sector projects include four el­   upgrade management of social.sector projects is always a priority.
ements in their design. The first element is infrastructure-the               A third issue, particularly relevant to IDA, is the reluctance of
hardware required to make a program viable-the building of clin­           many governments to borrow for investments in the social sectors.
ics, the building of schools, the provision of medical and instruc­        As good economists, we would all argue that one should not hesi­
tional equipment. The second element is the provision of software­         tate to borrow for an investment with a high return-regardless of
we have learned that without curriculum, books, and trained                whether that investment is in a hydroelectric dam or a school. But
teachers, schools do not work, and without trained health workers          in the real world, the realities are that some countries are reluctant
and a regular stream of medical supplies, health clinics have little       to borrow for investments in the social sectors. IDA funds are there­
to offer. The third element is institution building-the research in­       fore important-governments are more apt to borrow on IDA terms
stitutions, planning offices, curriculum development units, popula­        for social sector investments than they would be to borrow on Bank
tion information agencies, institutions to train administrators to         terms.
manage the systems, etc., which are necessary to backstop a deliv­            Rather than end on the pessimistic note of "issues," I would like
ery system. And in the last few years we have increasingly included        to close in a more optimistic tone. IDA is the largest single investor
a fourth element-policy adjustment, removal of constraints which           in the social sectors. We are the largest single investor in popula­
impede the success of the investments in infrastructure, software          tion, health, nutrition, the environment and education. We have
and institutions. Such adjustments include, for instance, adjust­          had, and are having, an enormous impact on hundreds of thou­
ments to inappropriate licensing requirements, relaxation of limita­       sands of lives-on nutrition levels of children, on hillside forests,
tions on private schooling and private medicine, revisions of unreal­      on urban pollution, on population growth, on the health of expec­
istic salary schedules, and reallocation of resources-directing             tant mothers, on the school achievement levels of their children.
more resources at teaching materials and medical supplies, for in­         IDA can, therefore, take satisfaction in what it has achieved ... and
stance, and relatively less at the salaries of teachers and medical        yet, we need only look at the 500 million people in Asia living in ab­
workers.                                                                   solute poverty to shake our heads sadly and wonder if, somehow, we
    A second lesson we have learned relates to the interrelationship       couldn't do more.                                                      II

                                                                                                                    THE BANK'S WORLD f JUNE 1989   13
                                                        T      he name's Spade. Samantha Spade.
                                                               Working the international develop­

            The Theatre Caper 
                         ment beat in the EMENA Region is a
                                                        tough job. It gets lonely up here in my
                                                        office late at night. But, hey, I'm dedi­

                   or 
                                 cated to my work.
                                                           One night, I was sitting at my desk
                                                        looking at a mile-high pile of papers. I
                                                        knew I'd see the dawn before I was fin­
                                                        ished. I also knew I needed a drink as
                                                        bad as a Bank consultant needs a
                                                        Rolodex. I took four bits from my wallet
                                                        and hopped the elevator to HB2 to get
                                                        some coffee.


                                                        Just as I was about to knock back a slug
                                                        of java, the elevator bell dinged. I
                                                        stepped into the shadows, saw a suspi­
                                                        cious looking man enter the vending ma­
                                                        chine room. He was an older guy, wear­
                                                        ing a black beret and holding a cane.
                                                           I followed him into the elevator and
                                                        behaved like I had every right to be
                                                        there. He didn't say a word. Typical eleva­
                                                        tor behavior, or was it? He got off at the
                                                        B1 level and hurried around the corner
                                                        toward the auditorium. In the pit of my
                                                        stomach, I had the funny feeling some­
                                                        thing strange and possibly illegal was
                                                        about to happen.
                                                           Suddenly I heard a woman's voice yell,
                                                        "Rock 'n' roll!" A second woman
                                                        screamed and a man's sinister voice said,
                                                        "No, no, no. Please try again, only make
                                                        her scream louder this time." The
                                                        woman screamed again. What was this?
                                                        Late night loan negotiations? Deep
                                                        down, I didn't think so. I looked around
                                                        for a weapon. If there was going to be a
                                                        scuffle, I wanted to be prepared. I tiptoed
                                                        around to the back of the auditorium
                                                        and entered a scene that did not belong
                                                        to the world of international develop­
                                                        ment.


                                                        T  he older guy was sitting on the stage
                                                        watching a woman with a crystal ball tell
                                                        the fortune of another woman holding a
                                                        suspicious looking basket. I turned to

                 The Case of the 
                      call the guards when everything went
                                                        blank. When I came to, I was surrounded
                                                        by a motley group of strangely garbed,
                                                        heavily made-up men and women. They
                 Mysterious Cast 
                      had the concerned look of the guilty on
                                                        thei r faces.

                                                        Editor's note: Samantha Spade's real
                                    by Samantha Spade
                                                        name is Stephanie Soutouras, but she'd
                                                        prefer you didn't know that.

14   THE BANK'S WORLD I JUNE 1989
   "What gives here?" I tried to get up                                                         "My dear Miss Spade," he answered,
from the cold, hard floor. "Tell me quick,                                                   "for once you are correct. We all have
and tell me straight, or I'll let my fists do                                                regular day jobs, but during the night,
the talking."
                                                He reached into his                          well, we have... other lives, other pur­
   The older guy nodded. Two of his
henchmen led me to a chair. He said,
                                                pocket. My mind                              suits."
                                                                                                That shook me, but I didn't let on.
'Welcome to our rehearsal, Miss Spade.          screamed a                                   "What about the money, Winterbottom?
You tripped over one of our set pieces                                                       Where does it all go? I checked. Your
and hit your head. I do hope you're feel­       warning. I grabbed                           group has an account with the Credit
ing all right."                                                                              Union."
    How did he know my name? Had I, in          a letter opener ...
my delirium, betrayed the Bank and
quoted debt relief strategies? The babe
with the crystal ball read my mind. "We
                                                                                               I   had to admit it. He was as cool as a
                                                                                             cucumber. He smiled patiently. ''Very
found your Bank ID in your pocket," she         Nees, Martin and Czar. You don't need a      clever, Miss Spade. I am impressed. But
said. A likely story.                           weatherman to tell which way the wind        we give part of our proceeds to charity.
    I turned to the older guy, snarled, "I'll   blows. This was the Mob, plain and sim­      The rest of the money goes to produc­
just bet you're worried about my health,        ple.                                         tion costs, like costumes and crystal
mister. Okay, you know who I am, but I             The next morning I paid a call on         balls. But you've overlooked an essential
don't know you from Adam, see? What's           Winterbottom, the answer-man. The first      part of our group, the dedicated people
this 'rehearsal' for, anyway? I know I          thing I noticed was that the beret, dark     who work tirelessly behind the scenes
 heard a woman scream."                         glasses and cane were gone. He was wear­     with costumes, ticket sales, lighting and
    "Oh, that," said a tiny lady with an ac­    ing a suit and tie. They didn't match.       sound. And you might want to know that
 cent. 'We're rehearsing a play for the            "Please come in, Miss Spade. I've been    besides our main stage productions, we
World BanklIMF Theatre Group. You'll            expecting you," he said as he ushered me     also give play readings, acting classes
 come, of course? I'm sure Goddard              to a chair and closed his office door. I     and voice classes. And we always wel­
Winterbottom, our Artistic Director, will       heard the latch click. I was trapped like    come new members, like yourself." He
 give you complimentary tickets for open­       an economist trying to carry a portable      stood, led me to the door. "Now, if you'll
 ing night."                                    computer out of the Bank without a           excuse me, I have Bank work to do."
                                                building pass.                                  I stood about an inch away from his
                                                                                             face and hissed, "Sure, Winterbottom,
T    he group members introduced them­                                                       sure. But I want proof."
selves, real friendly, like nothing had
happened. I wasn't buying it. They didn't
                                                I   decided to take the offensive. "Okay,
                                                Winterbottom, you'd like me to believe
                                                                                                He reached into his pocket. My mind
                                                                                             screamed a warning. I grabbed a letter
look like Bank staff, and they didn't act       you were rehearsing a play. You'd like       opener. He had a few pounds on me, but
like Bank staff. I memorized each name          me to believe this Theatre Group gang        I'd go down fighting. He handed me a
and face. Then, seeing an opening, I            works regular jobs here during the day.      ticket to their play.
 knocked over the two henchmen,                 Normal people, normal jobs. But I heard
pushed past a woman brandishing a               that woman scream last night. It made
feather duster. Eventually, I made it back
to my office.
                                                my blood' curdle. Screams like that
                                                aren't normal Bank behavior." I let him
                                                                                               T    he opening was that very night.
                                                                                             There was nothing to do but wait for the
    There was more to this Theatre Group        think that over. He didn't flinch. I went    curtain to go up, and I'm good at wait­
than met the eye, and I was just the pri­       on. 'Want to hear more? Nees, Martin         ing. I decided then and there that if
vate eye to figure it out. I decided to         and Czar don't work for the Bank or IME      things didn't look jake, I'd close them
start with Winterbottom, a.k.a. "Artistic       Procurement doesn't handle costumes          down faster than a-well, you know
 Director." I hit the computer. It told me      and crystal balls. You can't destroy world   what I mean.
Winterbottom worked in PUB, a division          development efforts and get away with           I took my seat just as the lights
 chief. Other conspirators-Donovan,             it."                                         dimmed. I wasn't alone in the darkened
 Houle, Freilich, Wolf-Goldfrank~all                He was crafty. He didn't miss a trick,   auditorium. There were other Bank staff
 worked in PUB. This scene had subter­          but I knew I had him.                        and their families. The play was good, I'll
 fuge written all over it.                          "I'm sorry to disappoint you, Miss       give them that. As good as anything I've
    Then I discovered a LAC connection­         Spade, but you're completely deluded.        seen performed by other community the­
 Devan, an Administrative Officer, and          The group is made up of ordinary Bank        ater groups in Washington, and I've been
 Lopez-Calleja, a Staff Assistant. Mild­        and Fund staff who are interested in pro­    around. I've seen them all.
 mannered "Piano Man" Poole had re­             ducing quality theater. Sometimes, we           So I was wrong. Case closed. Or was it?
 cruited innocents like Marion Young and        can't cast the show entirely from Bank          What play were they performing next?
 Anna Custer from ITF. Dana checked out         and Fund staff, so we audition outsiders     Did they really give acting classes?
 all right; I found her in the IMF tele­        likes Nees and Martin."                      Would they take an abrasive, dead-eye
 phone directory. Laurence "Rock 'n'                I played my ace. "Sure. I bet you're     Dora like me into their ranks? That's
 Roll" Sage, EDI; Menno "Lights"                going to tell me Czar is an agency           when I decided. They hadn't heard the
 Pradhan, PHR. Three names remained:            temp," I sneered.                            last of me.                              EliD


                                                                                                           THE BANK'S WORLD I JUNE 1989   15
                             Mapping Unknown Territory: 

                                The Emerging Market 

by Asimina Can1inis
                                Data Base
        hether you walk into IFC's Capital    cussing data. "When we call correspon­        life in response to regulatory reforms
        Markets Department at 7 in the        dents," says Peter Wall, "we can't always     and government efforts to promote
morning or 8 in the evening, you're           be sure of getting an English language        them. And the 1990s hold the promise of
likely to find at least one member of the     speaker on the phone. But with all of our     entirely new markets coming into exis­
team that produces IFC's Emerging Mar­        different languages, one of us is usually     tence, such as those recently formed in
kets Data Base (EMDB) hard at work.           able to communicate with the person on        Hungary and China.
Collecting data for EMDB has to be done       the other end."                                   The audience for IFC's data base is
during the working hours of the                                                             also growing. At Christmastime, IFC
department's correspondents around the         Investment decisions                          launched a direct mail campaign market­
world. That means EMDB staff often               The raw data are reviewed by                ing its Factbook to institutional invest­
work odd hours. Under the general su­         Madhumita Dutta-Sen, Samer Jumean,            ors. Orders have been received from in­
pervision of Divisional Manager Farida        and Bock Pun Toh, analysts with specific      vestors all over the world. IFC recently
Khambata, EMDB draws on the energy            country responsibilities, to ensure that      signed a contract giving the exclusive
and talents of nine staff members, all of     they meet the Department's standards.         distribution rights for on-line data to a
whom work on other capital markets            The three then "manipulate" the data          well-known business consulting think
projects as well.                             into information EMDB subscribers can          tank, The WEFA Group.
   The Capital Markets Department went        use in making investment decisions.
commercial with its data base in early           EMDB staff calculate both a price
1988. It had been collecting data on                                                        Sophisticated and accessible
                                              index and a total returns index for each
emerging stock markets in developing          developing country market, not unlike            As demand for the data base grows,
countries for its own use since 1981.         Standard & Poor's 500 index, which            the EMDB team works at making it more
''We were just flooded with requests for      allow the performance of these markets        sophisticated and accessible. Mathemati­
information," says Peter Tropper, who         to be measured against the performance        cian Kyuee-Ha Pahk and Financial Ana­
manages the EMDB team. "There was             of more established markets. The in­          lysts Peter Wall and Iyad Malas are re­
simply no other place investors could get     dexes are published each week in the Fi­      sponsible for refining the theoretical
the sort of information we were compil­       nancial Times and six other newspapers.       framework of the data base, while Sys­
ing. The principal reason we went com­        They are also cited on cable television's     tems Analyst Dong-Ik Lee strives to im­
mercial-seiling our information, rather       Financial News Network.                       prove the computer systems involved in
than giving it away-was to defray the            Once a year, EMDB publishes a              transmission and manipulation of data.
growing costs of maintaining an up-to­        Factbook (there have been three so far),          Keeping track of potential clients and
date, comprehensive data base. One of         giving an overview of emerging stock          contacts is Sonia Miklas, who is able to
the benefits of selling the data is that we   markets. Investors who need more infor­       draw on her years of experience doing
find out very quickly what kind of infor­     mation can subscribe to the Quarterly         similar work elsewhere in the Bank and
mation the private sector really wants."      Review, which offers detailed updates on      IFC. ''Working with such a dynamic
                                              19 equity markets. Or investors may sub­      group and seeing the results of our work
Network of correspondents                     scribe to the computerized data base          published by world-class publications
   The data, which are supposed to con­       which provides updated information            have been rewarding experiences," says
form to guidelines and formats estab­         weekly on most of the markets and             Ms. Miklas.
lished by EMDB staff, come from a net­         monthly on smaller ones. The smallest            EMDB now faces competition­
work of correspondents in 19 different        stock exchange in the data base is            Salomon Brothers and Morgan Stanley
countries. Correspondents in 13 of these       Zimbabwe's, which lists $700 million in      have recently begun covering developing
countries are able to transmit their data     shares.                                       country markets, "probably as a result of
by modem, the method preferred by                In the past year, the number of stock      our work," states Mr. Wall. The team
EMDB staff. The other six transmit             markets covered by the data base has in­     members agree that this is as it should
theirs by fax, telephone, or courier. The     creased from 10 to 19. In the future, staff   be. Declares Mr. Tropper, "IFC, as a cata­
broad ethnic and linguistic diversity of      expect to add summary coverage of an­          lyst, is supposed to stimulate investor in­
the team is handy when gathering or dis­      other dozen small markets (under $500         terest in developing countries. If others
                                               million shares traded). The data base will    follow us into what was once unknown
Editor's note: Asimina Caminis is an Edi­      no doubt continue to evolve as stock         and uncharted territory, we've done our
torial Assistant with fFC.                     markets grow or dormant ones spring to       job."                                     II

16   THE BANK'S WORLD / JUNE 1989
     ~                      The Look of Success 

by Ann Hammond



O      n May 19,1988, the Board approved
       a structural salary increase less
than the cost-of-living increase for staff
                                               treated fairly and equitably?" Mr. Con­
                                               able saw and heard for himself the depth
                                               and breadth of staff dissatisfaction.
                                                                                                One precondition for success is the
                                                                                             willingness to hear. What had been
                                                                                             treated as non-issues in May became
in grades 18 and above, and less than          Within a month, he established a Task         frontline issues in June because senior
even half that for staff in grades 11-17.      Force to identify priorities and specific     managers showed a willingness to hear.
On June 3, more than 1,000 Bank staff          actions on the support staff issues identi­   Staff said in June what they had said in
gathered in Eugene Black Auditorium to         fied in our report. Those groups com­         February, the difference was that some­
ask Mr. Conable why.                           pleted their work in November; an ongo­       body chose to hear-a quality rightly
   One year later, we find the Board has       ing group now oversees implementation.        prized by staff whose managers have it.
approved a new compensation system                                                           There is never a need to shout at one
aimed in part at providing staff at all lev­                                                 who readily listens to normal tones.
els greater protection against erosion of                                                       Success includes active participation
real income and the same minimum an­                                                         by all parties. It means involving the
nual salary increase. It is not a perfect      One precondition                              Staff Association as a consulting party in
system; work still lies ahead, but there
has been some measure of success. We
                                               for success is the                            decisions about staff welfare and condi­
                                                                                             tions of employment. Thanks go to our
have a salary increase that begins to re­
store eroded staff incomes, and grade 11­
                                               willingness to hear.                          Compensation Working Group and the
                                                                                             working level staff in Personnel, who put
17 staff are being measured this year by                                                     long hours and tremendous energy into
the same yardstick as all other Bank                                                         forging a strong and productive working
staff. Where is credit due, and what les­                                                    level dialogue. Thanks go to those senior
sons can we learn from this?                                                                 managers who held firm against the inev­
                                                                                             itable political pressures, and Board
Specific actions                                                                             members who had the courage and con­
   In February 1988, we sent to Mr. Con­          On the compensation front, too, se­        viction to make the welfare of the staff
able a report analyzing the situation of       nior management responded. Manage­            paramount. Most notably, thanks go to
grade 11-17 staff prepared by more than        ment representatives at all levels stepped    staff who, with help from the SA dele­
100 people over three years, and that had      up their discussions with the SA. Person­     gates, stayed involved.
the support of four consecutive Delegate       nel began meeting three hours a week
Assemblies. The report recommended             with our Compensation Working                 A vote of confidence
specific actions over an array of issues in­   Group-and kept that pace for eight               Success is also the visible and grow­
cluding compensation, job grading,             months. Representatives from grades 11­       ing support of the Staff Association. The
training, career development and han­          17 accompanied Personnel on visits to         increasing number of active, dues-pay­
dling of grievances. Senior management         local comparator organizations. The As­       ing members provides the financial base
first ignored the report, then called it       sociation was invited to make a number        for us to get analytical and legal support
"... a declaration of perceptions on the       of presentations on crucial compensa­         we need to maintain the integrity of our
part of the Staff Association, rather than     tion system elements to the Administra­       work. It also represents a vote of confi­
deductions based on facts." The more           tive Advisory Committee, the President's      dence in the Staff Association and its pro­
specific, tangible response was to grant a     Council, the Board Committee on Per­          grams and strengthens our voice with
structural salary increase for grades 11­      sonnel Policies, and the full Board. This     management.
17 of 1.5 percent, then increase cafeteria     marked a dramatic shift from the four            But mostly, success starts with staff
prices by 4 percent, parking fees by 4 per­    years of deliberations by the Joint Com­      standing up and speaking out. Those
cent, and medical insurance by 15 per­         mittee, where both IMF and Bank Staff         who attended the meeting with Mr. Con­
cent.                                          Associations had been almost completely       able last June, and especially those who
   So we invited Mr. Conable that June 3       excluded. The overall time frame was im­      had the courage and conviction to speak
to an open meeting to answer questions         possibly short, and frameworks set by         so eloquently and forcefully-it is they
and to hear directly from s,taff. The room     the Joint Compensation Committee se­          who began to turn the tide. This experi­
was crammed with people and many               verely Iimtting. Despite this, Personnel      ence shows us that senior management
were left impatiently standing outside.        staff and senior management met their         can listen and respond, that staff can in­
While the questions put to him ranged          deadline.                                     fluence senior management and can
 across a number of issues, the underly­          Success of a product relies in part on     have a say in the direction of this institu­
 ing one was: ''When are staff going to be     success of a process.                         tion and in their own futures.             Eli l

                                                                                                            THE BANK'S WORLD / JUNE 1989   17
, l
                                                                                                           Thank Her on July 31
                                                                                                              Most staff don't know her, but Noriko
                                                                                                           Lao plays a vital role in the compensa­
                                                                                                           tion of every employee, particularly
                                                                                                           when it is time for salary increases. As a
                                                                                                           computer systems analyst in Personnel's
                                                                                                           Human Resources Information Center,
                                                                                                           she designs and programs reports that
                                                        both in developed and developing coun­             go to managers, providing them with in­
                                                        tries. In fact, in Andhra Pradesh State in         formation on each staff member's cur-
                                                        India, farmers planted only 100 hectares
                                                        in 1986, but 10,000 in 1988.
                                                           Vetiver may well be the key to a sec­
      The Vetiver Network                               ond agricultural revolution (see The
         It survives both drought and freeze,           Bank's World, June 1988) and now it has
      holds back the silt from rain runoff,             an official fan club, the Vetiver Network.
      makes a fine hedge, smells foul to all ani­          The network, established by Richard
      mals save man, stays in place and is gen­         Grimshaw, Chief, Agricultural Division,
      erally well-behaved, requires no mainte­          AST, seeks to feed and receive informa­
      nance, produces fodder and builds up              tion on Vetiver successes, failures, re­
      groundwater tables. It has many other             search field results and ideas. A 78-color
      virtues as well, which may explain why            slide show on Vetiver technology is avail­
      the use of Vetiver grass is spreading,            able.                                     rI



      New York Life Claims a Record                     rector of the Claims Office, also received
         Claims specialists in the New York             an award for coordinating claims ser­
      Life office at the World Bank processed           vices with four other New York Life of­
      an all-time record $3.2 million in Medi­          fices during this peak period.
      cal Insurance Plan (MIP) claims pay­                 Richard Eddy, Manager of the Bank's
      ments during March. For their efforts,            Insurance Office in Personnel, said at
      the company presented them with "Be               the ceremony honoring the specialists,
      the Best" awards.                                 "The Claims Office is the backbone of
         Those named are Liz Henderson,                 the Medical Insurance Plan."
      Saley Mathew, Elizabeth (Lisa) Welch,                The previous record for processing of
      Mathew Alexander, Annette Messmore,               claims was $2.4 million in October
      and Kellie Gagnon. Barbara Braboy, Di­            1988.                                    E         Noriko Lao              Photo by Michele lannacci




            ~   WIo+A.T"DIDYaJ FIND                 CJt;: ~ EM
                                            98.lo 'Yo
             OUlWHeJ YOU                     COM PL.ETcI:> "'fHE                            .JUST AS I                       I"T'S ,/ME I b
             S'TUt>\EO OO~ LAST              AP?L\CA\10t-J                                   ~T-
             6RoJP OF AWU<:ANTS'?            <:ORRE~L""<:


                                )                                                                      \


      18   THE BANK'SWORLD/JUNE 1989
rent salary and range of possible in­
creases under the new compensation
system. Also, she makes certain that
after managers make their decisions, the
pay increase information is put into the
payroll system and each staff member
gets his or her Personnel Action Form.
The form denotes the salary increase in
dollars.
   A self-effacing person, Mrs. Lao says
she is "just doing basic systems work,"
but without the many hours of overtime
she has put in in the past few months,
staff would not be able to receive in­
creases·in their paychecks as scheduled
on July 3l.
   "This year, the system has been partic­
ularly complex," she admits, "because
things kept changing. I've had some very
tight deadlines. The deadlines are abso­
lute; they cannot slip."
   Mrs. Lao says that the initial reports
she has gotten out to managers built on
similar reports prepared in the past. 'We
have an infrastructure of sorts," she says,
"and we've built on that."
   She came to the Bank more than 20
years ago as a clerk-typist in the old Ad­
ministration and Personnel Department.
Today, she is a senior technical staff who
spends her non-working time doing vol­
unteer work with the homeless and hun­
gry. She also likes gardening and music,
and "I used to climb mountains in Japan,
but there are not many mountains                                                                                                          Photo by Vose! Hadar
around here"-except for mountains of                Dancing for Dollars
computer printout that affect each and              A DiscolHa'ppy Hour culminated the Christmas in May Canned Food Drive to benefit the homeless.
every one of us.                          II        More than 500 items of canned, bottled and boxed food were collected, as well as $600 in cash.




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            NEWS:·                             • CH2OL~     CAL"u)~E                  .~~~'L                                   • 't)'N""L.~
                                               • (;OlOO .sret~eRG­                    • L\SA, ~\~
                                               .~           ~IUMP




                                                                                                                        THE BANK'S WORLD I JUNE 1989       19
Around the Bank continued




        Meeting of Minds
        Mr. Conable and senior managers met with Mrs.
        Gro Harlem Brundtland, Prime Minister of
        Norway, during her May visit to Washington.
        They discussed global environment and
        development issues as well as specific Bank
        environmental initiatives, many of which are
        being supported by special trust funds from the
        Government of Norway.




                                                                                                                            Photo by Michele lannacci




Hari C. Aggarwal 
                     Christopher Bam 
                    Michael Barth                      Luciano Borin
British national ... Appointed 
       South African national. .. Ap­
      Dutch national. .. Appointed       Italian national. .. Appointed
the Bank's Resident Represen­
         pointed IFC's Special Repre­
        Head of the new International      the Bank's Resident Represen­
tative in Colombo, Sri Lanka, 
        sentative in Europe, based in 
      Securities Group within Capital    tative in Somalia, effective
effective May 1. 
                     London, effective July 1. 
          Markets, IFC, effective May 15.    July 1.
1976: Joined the Bank as a Sys­        1977: Joined the Bank through        1982: Joined the Corporation,      1980: Joined the Bank as a
tems Analyst, Office of the Di­        the Young Professionals Pro­         Capital Markets Dept., as an In­   Chemical Engineer, Industrial
rector, Economic Analysis and          gram and was Operations Offi­        vestment Officer...l984: pro­      Projects Dept.. .. 1987: Sr. In­
Projections Dept.. .. 1980: trans­     cer, South Asia Projects Dept. ...   moted to Sr. Investment Offi­      dustrial Specialist, Industry and
ferred as Programming Officer          1982: Special Assistant to the       cer... 1986: promoted to           Energy Div., Technical Dept.,
to Operations Programming              Sr. Vice President, Finance ...      Manager, Div. 2, same depart­      EMENA... 1988: promoted to
Div., Programming and Budget­          1984: joined IFC's Dept. of In­      ment.                              Principal Industrial Specialist,
ing Dept.. .. 1984: Loan Officer,      vestments, Asia ... 1988: pr~­                                          same department.
Div. 1B, Country Programs              moted to Principal Investment
Dept. I, West Africa... 1986:          Officer, same department.
Loan Officer, Div. A, Country
Programs Dept., South Asia Re­
gion ... 1987: Country Officer,
Country Operations Div., Coun­
try Dept. I, Asia Region ... 1988:
promoted to Sr. Country Offi­
cer' same department.

20   THE BANK'S WORLD I JUNE 1989
                                                                                                               -   --­   -   -~   "   -.   ­   -
                                                                                                                                               ..   ........,­

   L ettersto the Editor
   I                                                                                                                                           1    ~~       •
                                                                                            •   _~-'='   ____ ~.~_~~          -                            1­



To the editor:                                    ment banks, and not by IDA. On the                 originates-is its affinity with the tire­
   I am surprised at your decision to pub­        author's arrival, Lesotho owned a single           some talk from some expatriate con­
lish the article, "Lesotho: The View              jet aircraft purchased in mid-1977 and in          stantly bemoaning life in this decent, if
Through a 12-year-old's Eyes." Even               working condition to boot. The inclu­              certainly poor, country that has given
making allowance for the fact that this is        sion of the Sabi Sabi game reserve is cu­          them a relatively comfortable life and
a young person's memoir, the article is           rious as no such reserve exists in                 challenging job, and recreational oppor­
in my view seriously deficient on a num­          Lesotho. While acknowledging that this             tunities, far greater than those available
ber of dimensions, namely factual error,          is a young person's story, I do not think          to most of the country's citizens.
inappropriate language and tone and               it acceptable to let stand some unfortu­              That is my view based on four enjoy­
lack of balance. The article has next to          nate expression~ used, i.e., references to         able, if not entirely trouble free, years in
nothing positive to say about the coun­           tiny and cheap shops in the capital, to a          Lesotho. Furthermore, my wife, who is a
try and does not give readers any idea of         native African tracker and to a nice,              Mosotho national, was appalled at read­
what Lesotho is really like.                      sweet, fat lady. I take particular excep­          ing this article.
   Regarding factual errors, please note          tion to the use of the word slum in the
that Moshoeshoe II International Airport          article.                                                  Stephen Brushett
was financed mostly by the African Devel­             Broadly speaking, what irks me about                  AF5CO
opment Bank and various Arab develop­             this sort of writing-from whomever it




Amar Bhattacharya                     Cesare Calari                       Gerald F. Flood
                                                                                                                   T. James Goering
Indian national. .. Promoted to       Italian national. .. Promoted to    U.S. national... Appointed
                                                                                                                   U.S. national. .. Appointed the
Chief, Country Operations Divi­       Manager, Division 2, IFC Capi­      Chief, Country Operations Divi­
                                                                                                                   Bank's Resident Representa­
sion, Country Department V,           tal Markets Department, effec­      sion II (Caribbean Division),
                                                                                                                   tive in Ethiopia, effective
Asia Region, effective April 3.       tive May 15.                        Country Department III, Latin
                                                                                                                   July 1.
Joined the Bank in 1979 
             1981: Joined the Bank through       America and the Caribbean Re­
                                                                          gion, effective May 15.                  Joined the Bank in 1974 as a Sr.
through the Young Profession­
        the Young Professionals Pro­                                                 Agricultural Economist, Eco­
als Program ... 1980: Econo­
         gram ... 1982: Investment Offi­     1969: Joined the Bank as a               nomics and Policy Div., Agricul­
mist, Egypt Div., Country Pro­
       cer, IFC's Capital Markets          Loan Officer, Western Hemi­              ture and Rural Development
grams Dept. I, EMENA 
                Dept.. .. 1987: promoted to Sr.     sphere Dept.. .. 1972: promoted          Dept....1981: transferred to Irri­
Region ... 1984: transferred to 
     Investment Officer. .. 1988: Sr.    to Division Chief, South Amer­           gation Div., East Asia and Pa­
Office of the Vice President, 
       Financial Operations Officer, Fi­   ica Dept.. .. 1973: Chief, Central       cific Projects Dept...1985: ap­
East Asia and Pacific Region ... 
    nance and Budgeting Dept., the      American Div.... 1980: Chief,            pointed Sr. Operations Officer,
1985: promoted to Sr. Econo­
         Corporation.                        Korea Div.... 1984: Chief, Indus­        Resident Mission in China.
mist, same office... 1986: Sr. 
                                          trial Development and Finance
Economist, Indonesia Div., 
                                              Div. I, Projects Dept., Latin
Country Programs Dept., East 
                                            America and the Caribbean Re­
Asia and Pacific Region ... 1987: 
                                       gion ... 1987: Projects Adviser,
Principal Economist, Country 
                                            Office of the Director, Country
Operations Div., Country 
                                                Dept. III, LAC Region.                                                                 t •
                                                                                                                                                                 ,
Dept. V, Asia Region. 



                                                                                                                     THE BANK'S WORLD I JUNE 1989           21
Senior Staff Appointments continued
                                    1970: Joined IFC as an Invest­
                                    ment Officer. .. Until 1976: held
                                    assignments in Dept. of Invest­
                                                                         Emmanuel O. A. Asibey               Raymond Noronha
                                    ments, Asia; Investment Promo­       Ghana                               India
                                    tion and Special Projects Dept.;     Sr. EcologistiAFi/4/17              Sr. Environmental Spec.IENV/S/l
                                    and Dept. of Investments, Af­        Jacob H. Bregman                    Deborah H. Qualls
                                    rica ... 1976: promoted to Sr. In­   Netherlands                         United States
                                    vestment Officer... 1977: ap­        Education Spec.IEM2/4/17            Secretary/AFRl41l7
                                    pointed IFC Resident                 Songsu Choi                         M. Rangarajan
                                    Representative for West Africa       Korea                               India
                                    in Cote d'Ivoire ... 1980: Man­      Urban Planner/AST/4/24              Secretary/AST/S/l
                                    ager, Caribbean Project Develop­     Enrique Crousillat                  Stephen O. Sebastian
                                    ment Facility ... 1984: Manager,     Peru                                India
                                                                         Energy Econ.IIEN/41l 0              Systems AnalystlCTRl41l7
                                    Div. 2, Dept. of Investments,
                                                                         Maria Estrella                      Andrew Sheng
Pho Ba Quan                         LAC I.                               Philippines                         Malaysia
Vietnamese national. •. Pro­                                             Secretary/SPRIS/8                   Sr. Financial Spec./CEC/S/l
moted to Director, IFC Depart­                                           Mary Lou Gomez                      Laura L. Sifuentes
ment of Investments, Asia I,                                             Philippines                         Mexico
effectNe July 1.                                                         SecretaryIIFC/4/17                  Secretary/LA11411 7
                                                                         Elaine Halleck                      Peter L. Smith
                                    Joined the Bank in 1966 and          United States                       Canada
                                                                         Compositor/GSD/4/24                 Telecommunications SpecJAST/4/28
                                    IFC in 1970... 1970: Held as­
                                    signments in the Asia Region,        Gideon Hashimshony                  Trevor P. Somasundaram
                                                                         Israel                              Sri Lanka
                                    both at Headquarters and in Ma­      Sr. Urban Trans. PlannerILAT/4/28   Cash ClerklCSHlSIl
                                    nila ... 1979: Divisional Man­       Ronald R. Hemphill                  Emma G. Tablante
                                    ager in Europe and Middle East       United States                       Philippines
                                    Dept., promoted to Director,         Asst. AdminstratorlEDII41l          Secretary/AF 1/411 7
                                    Latin America and Caribbean I        Chong-Woon Hong                     Yasuo Tanabe
                                    Dept. 1985: Director, Corporate      Korea                               Japan
                                    Promotions and Syndications ...      Agric. Extension Spec'/AF4/Sf3      Guarantee Ofcr'/MIG/4/24
                                    1987: IFC's Special Representa­      Andras Inotai                       Vipul Tandon
                                    tive in Europe, based in London.     Hungary                             India
                                                                         EconomistiCEC/S/l                   Budget AnalystlPBD/S/8
                                                                         Georgette B. Johnson                Peter A. Urban
Giovanni Vacchelli                                                       Liberia                             Canada
                                                                         Secretary/AF6/S/8                   Sr. EngineerlIFC/41l7
Italian national. .. Appointed
                                                                         Sanjiv Kapur                        Mary Van Oordt-Parodi
IFC's Special Representative in                                          India                               Peru
Europe, based in Paris, effec­                                           Investment Ofcr./IFC/4/24           Secretary/LEG/S/l
tNe July 1.                                                              Roy A. Karaoglan                    Margareta Verbeeck
                                                                         Lebanon                             Belgium
                                    Joined the Bank in 1975 as a         Sr. Banking Sector Spec'/AFi/S/l    Secretary/AFT/41l7
                                    Loan Officer/Economist,              Sheilah E. King-Watson              Rachel Weaving
                                    EMENA Country Programs               Barbados                            United Kingdom
                                    Dept. 11...1979: promoted to Sr.     SecretarylIEC/SIlS                  Information Ofcr./OED/SIIS
                                    Loan Officer...1980: Assistant to    Sonja Koniczek                      C. Westholm-Schroder
                                    the Vice President, External Re­     Austria                             Sweden
                                                                         SecretaryllFC/41l7                  Guarantee Ofcr./MIG/SII
                                    lations... 1981: promoted to Pro­
                                    gram Coordinator, same Vice          Caroline M. Milad                   Bemerdine Williams
                                                                         Sudan                               United States
                                    Presidency...1984: appointed         Secretary/AF2/41l2                  Secretary/I FC/SII
                                    Chief, Venezuela and the Carib­
                                                                         John Mcintire                        Donald Winkler
                                    bean Div., Country Programs          United States                       United States
                                    Dept. II, LAC...1987: Chief,         Agric. EconlLA2/4128                Sr. Education Spec.ILAC/41l7
                                    Country Operations Div. 2,           Mara P. Nava                        Anne-Marie Worden
                                    same department.                     Peru                                 France
                                                                         Secretary/LON4I17                   Secretary/PAD/S/l
Spiros T. Voyadzis 

Greek national ••.Appointed 
                                            Peter N. Ngomba                     Lilian Zamorano
                                                                         Cameroon                             Bolivia
Chief, Country Operations Divi­
                                         Educ. PlannerlEcon./AFT/SII         SecretarylIFC/4I10
sion, Country Department III, 
                                          Renee Njiki
Europe, Middle East and North 
                                          Cameroon
Mrica Region, effective May 15. 
                                        Secretary/AFlISIlS


22   THE BANK'S WORLD I JUNE 1989
                                               The Observer in London 

by Frank Yogi


     ~ arber Conable arrived in London
B
_:lJ    and was greeted by typical Apri I
showers, a nation consumed with cele­
                                               schedule was changing constantly; a tele­
                                               vision crew was arriving to interview
                                               him; press releases had to be
                                                                                             all. Drinks were served in the crypt. One
                                                                                             descended the ancient steps to be hailed
                                                                                             in full voice by a lordly toastmaster ("My
brations of 10 years of Thatcherism, and       messengered around town; fax messages         Lords, Ladies, the President of the World
a set of monthly trade figures to bring a      on compensation issues had to be dashed       Bank... ") Grace was said and food
broad smile to the cheery face of Nigel        to Mr. Conable and replies urgently faxed     served. I would have loved to overhear
Lawson, the longest serving Chancellor         back to Mr. Stern; Bank staffers were call­   some of the conversations. What advice
of the Exchequer this century. Only one        ing to have their hotel and flight book­      on the media business did Rupert
other member of the Thatcher cabinet            ings reconfirmed; and so on. All moved       Murdoch at table four have for Yuri
has had such sustained influence on            forward without a hitch.                      Levchenko, the head of the Soviet
Downing Street this last decade, and              For all the seeming chaos, I confess to    Union's Tass agency?
that is Foreign Secretary Geoffrey Howe,       a sense of envy of my London colleagues.          Sir Christopher Hogg, the dapper non­
who also smiled upon Mr. Conable (I            Our office there sits on top of New Zea­      executive Chairman of Reuters and head
know he smiled because both he and the         land House at the foot of the Haymarket,      of the Courtaulds Group, then toasted
President radiated across the English          and its windows provide one with an un­       the Queen and lavished praise on the
family's cornflakes on the BBC's break­        rivaled vista of London. I would take         guest speaker. Mr. Conable reminded the
fast news).                                    Janet's perch any time. She peers down        audience that our business is sustainable
    The schedule was hectic. It was one        on Trafalgar Square, glances across to        development. He stressed the impor­
thing for Mr. Conable to dash from one         St. Paul's and the Thames and then over       tance of adjustment and warned those
ministerial encounter to another and           the lawns of Buckingham Palace. With a        who think we are a soft touch that he
range with authority from IDA-9 to debt        keen eye, one can even squint into the        will be in no mood to take the debt liabil­
strategies to the prospects for the envi­      back gardens of Nigel Lawson and Mrs. T        ities of the banks from the shoulders of
ronment-the key topic on the British           herself. .. Well, almost.                      the bankers. He ended the event with a
official mind so far as we are concerned.                                                     quote from British historian Arnold
                                               A grand bash
And it was another thing, all the while,                                                      Toynbee: "Our age will be well remem­
to place the final touches to a major            Afew weeks ago, Gorbachev spoke at           bered not for its horrifying crimes nor
speech to be delivered to the tycoons of       the Guildhall; now it was Mr. Conable's        its astonishing inventions, but because it
 international publishing and the high         turn. The event was the annuallun­             is the first generation since the dawn of
 priests of British banking. But to do all     cheon of Reuters, a once humble news           time in which mankind dared to believe
 this, and, at the same time, keep the clos­   agency that sent news by pigeon, then          it practical to make the benefits of civili­
 est of tabs on every move back in Wash­       mail, then telegraph, and now by all           zation available to the whole human
 ington as the compensation drama              manner of high tech devices, to clients        race."
 reached its climax, was quite an achieve­     around the globe. Reuters, no longer
 ment.                                         humble, once a year has a grand bash at       Strange things on offer
    The President scored goals on all          the Guildhall.                                   The season of private school fund-rais­
 fronts. U.K. officialdom greeted him             And there we were in the midst of it       ing auctions has just ended in Washing­
 warmly. There is, in particular, a warmth                                                   ton. It's stunning what prices are paid,
 to the relationship between Mr. Conable                                                     especially when one sees some of the
 and Britain's aid minister, Christopher                                                     strange things on offer. At one such re­
 Patten, that yields productive results.       What advice on the                            cent event, bids were sought in the silent
 Patten has given aid a higher place on                                                      auction for "an hour of dress consulta­
 the political agenda at Westminster, and
 his constant support for the Bank's initia­
                                               media business did                            tion with a psychiatrist." When few bids
                                                                                             were received, the organizers must have
 tives, particularly in Sub-Saharan Africa     Rupert Murdoch at                             concluded there had been a mistake in
 and on the IDA replenishment front, is                                                      the listing and it was changed to "an
 welcome indeed.                               table four have for                           hour of stress management with a psy­
                                                                                             chiatrist." Soon after, however, the psy­
 Without a hitch                               YuriLevchenko,the                             chiatrist must have arrived, discovered
    I found myself in awe of Janet Hick­       head of the Soviet                            the error at hand and convinced some­
 man and her colleagues who run the                                                          one that you need to have your head ex­
 London office. Here is the model of the       Union's Tass agency?                          amined before you go shopping. The                t ·
 unruffled, cool-as-a-cucumber adminis­                                                      item was listed one last time: "One hour
 trator and her team. The President's                                                        of professional clothes consultation." III

                                                                                                           THE BANK'S WORLD I JUNE 1989   23
                                     -   -




                 ine
          AnswerL1
       The purpose ofthis column is to answer      was established in 1982 to honor the       cured loan to finance an automobile
· 1
   questions ofbroad interest concerning                                                  since the interest rate is lower (cur­
                                                   former president of the World Bank. It
       the World BanklIFC's policies and proce­    awards about 10 fellowships each year      rently 10.75% A.P.R.). If a member
       dures. Please include your name and         for scholars to conduct research out­      wishes to finance an automobile with a
       room number so we can send you the          side their home countries that will pro­   signature loan, its current interest rate
       answer to your question, even ifit is not                                              is 13.75% A.P.R. Richard Osius, Manag­
                                                   mote imaginative and innovative ap­
       selected to appear in the magazine. Your
       confidentiality will be protected and
                                                   proaches to economic development.          ing Director, Bank-Fund Staff Federal
       your name will not be submitted to the      The program is funded through a con­       Credit Union
       manager from whom an answer is              tribution from the Bank as well as
                                                                                              Question: What is the Bank's policy
       sought. An anonymous question can           from Bangladesh, China, India, Ku­
                                                                                              regarding Bank staff working on the
       only be answered if it is ofsufficiently    wait, Nigeria, Pakistan, Peru, and Yu­
                                                                                              country of their national citizenship?
       broad interest to be included in the mag­   goslavia. Information on either of
                                                                                              Further, in those instances where
       azine. Send your questions to: Answer­      these programs is available by writing
       line, The Bank's World, Rm. £-8044.                                                    staff are assigned to work on the
                                                   to the program care of EDI. Lesley
                                                                                              country of their nationality, is there
                        * * *                      Roberts, Public Affairs Division, Exter­
         Note: Questions about the rehabilita­                                                any prohibition against working on
                                                   nal Affairs
       tion ofthe Main Complex should be sent                                                 projects with the same government
       to Answerline as well.                      Question: What is the cutoff age for       agency in which they were previously
                                                   considering a car for a car loan~r,        employed? Has the Bank's policy on
       Question: Does the World Bank offer         up to how many years old is a car con­     this matter been revised since the
       scholarships for education to people        sidered for a car loan? Also, how does     reorganization?
       in the community as other large             the Credit Union loan department de­          Answer: There is no general prohibi­
       corporations and organizations do? If       termine which cars will be financed        tion against a staff member being as­
       the Bank does give away scholarships,       by a car loan and which will be fi­        signed to work on projects which in­
       where can one obtain an application         nanced under a signature loan?             volve his/her country of citizenship.
       and information?                               Answer: As long as the Credit Union     However, provisions in the Staff Princi­
          Answer: No, the Bank does not offer      can determine the value for an auto­       ples and Rules on conflicts of interest
       scholarships for individuals in the         mobile as listed in the National Auto­     which apply to all staff would, of
       local community as do many American         mobile Dealers Association's (NADA)        course, be applicable in such situa­
       corporations. However, two scholar­         Used Car Guide, we would be able to fi­    tions. Specifically, there is the general
       ship programs are administered by the       nance the purchase. The NADA guides        obligation to avoid situations that
       Economic Development Institute of           list the value for used automobiles by      might lead to real or apparent conflicts
       the World Bank which, reflecting the        year, make and model, and are avail­       of interest. For this reason, we nor­
       Bank's multilateral focus, are open for     able for review in the Lending Services     mally do not post staff to field offices
       competition to individuals from each        Department of the Credit Union. The         in their country of citizenship. Assign­
       of the Bank's 151 member countries.         oldest date presently listed is 1971, so    ments at headquarters are considered
       Most, however, are awarded to stu­          it is unlikely that we would finance an     on a case-by-case basis, but normally
       dents from developing countries.            automobile manufactured over 18            will not involve country department as­
           The World Bank Graduate Scholar­        years ago. We also have available a         signments to the staff member's coun­
       ship Program (WBGSP) is funded by           guide which lists prices for antique or     try of citizenship. Regarding the issue
       the Government of Japan. Established        classic vintage automobiles.                of former employers, paragraph 4.02 of
        in 1987, WBGSP awards scholarships            The decision rests with the bor­         Staff Rule 3.01 provides instructions
       for graduate studies leading to an M.A.     rower on whether to finance the car         on Dealings with Former Employers.
       or Ph.D. degree in an economic devel­       with an automobile (secured) loan or a      These policies have not been revised
       opment-related social science.              signature (unsecured) loan. Usually,        since the reorganization. Ian Hume,
           The Robert S. McNamara Fellowship       Credi t Union members prefer a se­         Director, Personnel Policy Department