The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Casablanca Municipal Support Program (P149995)
MIDDLE EAST AND NORTH AFRICA | Morocco | Urban, Resilience and Land Global Practice | Requesting Unit: MNC01 | Responsible Unit:
SMNUR
IBRD/IDA | Program-for-Results Financing | FY 2018 | Team Leader(s): Augustin Maria, Anastasia Nejma Touati
Seq No: 7 | ARCHIVED on 07-Jan-2021 | ISR44498 | Created by: Jean Briac Charles Marie Ligot on 24-Nov-2020 | Modified by: Anastasia Nejma
Touati on 07-Jan-2021
Program Development Objectives
Program Development Objective (from Program Appraisal Document)
The Program Development Objective (PDO) is to increase the investment capacity of the Municipality of Casablanca, improve the business
environment in the Municipality of Casablanca, and enhance access to basic services in the Program Area.
Overall Ratings
Name Previous Rating Current Rating
Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory
Overall Implementation Progress (IP) Satisfactory Satisfactory
Implementation Status and Key Decisions
The virtual mid-term review was carried out in the course of November 2020. The program implementation progress overall remains satisfactory
and is on track to achieve its PDO. The next implementation support mission is planned for May 2021.
Up to November 2020, a total of EUR 163,3 million has been disbursed (94% of total loan amount), with significant progress under the different
program areas. All results under the program are expected to be achieved by the end of the 2021, expect for : (i) DLI 1/ PDO indicator 1 where the
initial target (40% increase in municipal own source revenues by end of 2021) is not expected to be achieved due to the impact of the crisis on
municipal revenues (ii) DLI 4/ PDO indicator 3 where delays are excepted due to the restrictions imposed by the pandemic that slowed down the
execution of civil works. Both issues have been taken into account under a restructuring of the Program under discussion.
Data on Financial Performance
Disbursements (by loan)
Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed
P149995 IBRD-88070 Effective USD 200.00 200.00 0.00 184.68 12.37 94%
Key Dates (by loan)
Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date
P149995 IBRD-88070 Effective 13-Dec-2017 21-Dec-2017 15-Feb-2018 30-Sep-2022 30-Sep-2022
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
DLI Disbursement
Achievement Disbursed amount in Disbursement % for
DLI ID DLI Type Description Coc DLI Amount
Status Coc DLI
Loan: IBRD88070-001
% increase in Municipal Partially
1 Regular EUR 43,000,000.00 24,467,000.00 57 %
revenue Achieved
2.1 Regular Installation integrated IS EUR 2,580,000.00 Fully Achieved 2,580,000.00 100 %
carry out census of
2.2 Regular EUR 2,580,000.00 Fully Achieved 2,580,000.00 100 %
taxpayers
Establish single adressing
2.3 Regular EUR 3,440,000.00 Not Achieved 0.00
system
IS for revenue fully
2.4 Regular EUR 1,720,000.00 Not Achieved 0.00
operational
inventory borrower real
2.5 Regular EUR 2,580,000.00 Not Achieved 0.00
estate asset
Amount of private capital
3 Regular EUR 51,300,000.00 Fully Achieved 51,300,000.00 100 %
committed
Number of household Partially
4 Regular EUR 34,470,000.00 14,025,843.00 41 %
access to services Achieved
Number of KM streets Partially
5 Regular EUR 17,000,000.00 10,078,381.28 59 %
upgrading completed Achieved
Casablanca numeric
6.1 Regular EUR 5,160,000.00 Fully Achieved 5,160,000.00 100 %
platform deployed
Casablanca numeric
6.2 Regular EUR 4,300,000.00 Fully Achieved 4,300,000.00 100 %
platform deployed
Dematerialized procedures
6.3 Regular EUR 3,440,000.00 Fully Achieved 3,440,000.00 100 %
for BLdeployed
Program Action Plan
Action Description Definition of an adequate organization of the services responsible for the administration of taxes and other revenues
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 30-Jun-2021 Revised Date
Casablanca
Completion Measurement An updated procedures manual of the municipal fiscal administration has been adopted.
Casa Mawarid's articles have been approved at the central and communal levels. The 1st Board of Directors has
Comments
been organized. The Managing Director has not yet been appointed (the call for candidates has been postponed).
Action Description Credit Rating of the Municipality of Casablanca
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 30-Jun-2021 Revised Date
Casablanca
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Completion Measurement Credit rating has been completed and published
The SDL Casa Events has been appointed by the CC to contract the CC's first credit rating with a selected agency.
Comments
The first credit rating is expected to be completed in the course of 2021.
Action Description Finalization of the new organization chart of the CC
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 29-Dec-2017 Completed
Casablanca
Completion Measurement The organization chart is finalized
Comments The CC new organizetion chart was adopted by the municipal council in 2017.
Action Description Implementation of the new organization chart of the CC
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 01-Apr-2020 Delayed
Casablanca
Completion Measurement Key positions in the new organization chart are filled.
The new organization chart includes 4 departments, 10 divisions, and 40 services. As of November 2020, 4 directors,
Comments
9 division heads, and 29 head of services have been appointed. The remaining 11 positions should be filled in 2021
Action Description Development of an urban streets manual (règlement de voirie)
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 31-Dec-2019 Completed
Casablanca
Completion Measurement The manuel was developed
A first draft of the manual was developed and was validated by the City Council. The communal arrete is to be
Comments
signed.
Action Description Revision of the financing model of the ECI to ensure its financial sustainability
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 31-Dec-2019 Completed
Casablanca
Completion Measurement The CC has proposed the setting up of sustainable financial arrangements of the ECI
Following the signing of the contract between the ECI and the new operator of the city buses, the CC, ECI and
Comments
Ministry of Interior have worked and validated a temporary financing framework for the ECI.
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Preparation and dissemination of a practical guide for environmental and social management, including social (such
Action Description as resettlement /compensation) and environmental procedures and tools, in form and substance acceptable to the
Bank
Source DLI# Responsibility Timing Timing Value Status
Environmental and Social Municipality of
Due Date 31-Dec-2018 Completed
Systems Casablanca
Guide has been prepared, approved and disseminated among all the entities actors involved in the Program
Completion Measurement implementation, including the Borrower, Casa Prestations, Casa Transport, Casa Aménagement, Casa Patrimoine,
Lydec.
Comments
Action Description Capacity building of all the actors involved (CC, E&S Focal point, SDL, Lydec) on the E&S technical guide
Source DLI# Responsibility Timing Timing Value Status
Environmental and Social Municipality of
Due Date 31-Dec-2018 Completed
Systems Casablanca
Annual Planning of training sessions submitted (during the first three months after
Completion Measurement
effectiveness); reports on organized trainings submitted (in the first year of Program implementation)
Comments
Action Description Selection and appointment of an environment and social focal point within the PMU
Source DLI# Responsibility Timing Timing Value Status
Environmental and Social Municipality of
Due Date 15-May-2018 Completed
Systems Casablanca
Environmental and social focal point has been appointed and trained under terms and conditions acceptable to the
Completion Measurement
Bank
Comments
Preparation and implementation of a Communication strategic plan, to ensure wide information and mobilization of
Action Description
local populations (including women, youth, vulnerable groups, illiterate, etc.) and associations
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Other Due Date 01-Feb-2019 Completed
Casablanca
Completion Measurement The communication plan was elaborated, approved and implemented (services guide, online monitoring, etc.)
Comments
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Action Description Operationalization of the CC’s internal audit unit
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Fiduciary Systems Due Date 31-Dec-2020 Delayed
Casablanca
Completion Measurement Internal audit report prepared by the established internal audit unit is produced.
The internal audit unit is not yet fully operational and the production of a first internal audit report has been delayed.to
Comments
2021
Deployment at the CC of the integration budgeting/accounting system including procurement and contract
Action Description
management modules
Source DLI# Responsibility Timing Timing Value Status
Municipality of
Technical Due Date 31-Dec-2021 In Progress
Casablanca
Completion Measurement Report confirming the deployment of the new budgeting/accounting system
Work in progress, (result from a collaboration between the DGCT and the Kingdom's General Treasury) is on track
Comments
and should be achieved in the course of 2021
Preparation of periodic reports with a performance analysis, on budgetary and contract execution (including
Action Description
SDL/LYDEC).
Source DLI# Responsibility Timing Timing Value Status
Fiduciary Systems CC, SDLs, LYDEC Recurrent Yearly Completed
Completion Measurement Reports prepared and submitted
Comments
Risks
Systematic Operations Risk-rating Tool
Risk Category Rating at Approval Previous Rating Current Rating
Political and Governance Moderate Moderate Moderate
Macroeconomic Moderate Substantial Substantial
Sector Strategies and Policies Moderate Moderate Moderate
Technical Design of Project or Program Substantial Moderate Moderate
Institutional Capacity for Implementation and
Substantial Moderate Moderate
Sustainability
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Fiduciary Moderate Moderate Moderate
Environment and Social Moderate Moderate Moderate
Stakeholders Substantial Moderate Moderate
Other Moderate Substantial Substantial
Overall Substantial Substantial Substantial
RiskComments
Comments
Following a consultation on the program conducted with the civil society during the MTR, the team did not identify any element that would justify an
increase of the social risk rating (captured in ''Stakeholders''), despite the current pandemic context. It should also be noted that the program has a
sound GRM in place.
Results
PDO Indicators by Objectives / Outcomes
Increase the investment capacity of the Municipality of Casablanca
IN00923842
►Percentage Increase in Municipal Revenues excluding transfers from a baseline of 0% in CY 2015 (Percentage, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 20.44 20.44 40.00
Date 31-Mar-2016 14-May-2020 01-Dec-2020 31-Dec-2021
*The latest official revenues figures are for FY2019
The municipality's own revenues are expected to drop sharply in 2020 due to the ongoing covid-19 crisis
which is having a significant impacts on the local economic activity and the Municipality’s revenues. It is not
Comments
expected that the the end target of 40% increase compared to 2015 for PDO-level indicator 1 will be
achieved by the program closing date. This indicator will be revised as part of upcoming restructuring.
IN00923845
►Private capital mobilized for investments through new or additional value of PPP contracts (Number, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 900.00 940.00 900.00
Date 02-Oct-2017 14-Dec-2018 01-Dec-2020 31-Dec-2021
Comments
Improve the business environment in the Municipality of Casablanca
IN00923843
►Reduction in average number of days required for issuance of a building permit at the Municipality (Number, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 72.00 38.00 39.00 30.00
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Date 02-Oct-2017 14-May-2020 01-Dec-2020 31-Dec-2021
Figures from January to October 2020 (10 months)
Comments
Enhance access to basic services in the Program Area
IN00923844
►Households in disadvantaged neighborhoods provided with improved access to basic services (at least (Number, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 4,069.00 4,069.00 10,000.00
Date 02-Oct-2017 14-May-2020 01-Dec-2020 31-Dec-2021
*The latest figures date from 2019.
The associated civil works have been impacted by the COVID-19 crisis. Consequently, the 2020 target of
6,000 cumulative connections will not be met by the end of 2020. Subject to IGAT verification, 1400
households should be connected this year bringing the total to 5469 households connected. However, the
Comments
final targets are expected to be achieved with a slight delay to be taken into consideration under the
upcoming restructuring of the program. Timeframe of achieving the results under this indicator will be
revised.
Intermediate Results Indicators by Results Areas
To increase the investment capacity of the Municipality of Casablanca
IN00924036
►Increase in revenues administered by the municipality (Percentage, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 23.50 23.50 55.00
Date 01-Jan-2016 14-May-2020 01-Dec-2020 31-Dec-2021
*The latest official revenues figures are for FY2019
The CC will not be able to reach the 2021 and end target (+55%) for FY2020. The municipality's revenues
Comments are expected to drop sharply in 2020 due to the ongoing covid-19 crisis which is having a significant impacts
on the local economic activity and the Municipality’s revenues.
IN00924039
►Annual rate of execution of the Municipality’s investment budget (Percentage, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 29.00 29.00 80.00
Date 01-Jan-2016 14-May-2020 14-May-2020 31-Dec-2021
*The latest official figures are for FY2019 The annual rate of execution of the Municipality’s investment
budget decr eased in 2019 and is low (29%) compared to the target of 75%. This poor performance can be
partially explained by late incomes into the investment budget that could not be executed before December
Comments 31. Because of the sucessives lockdowns in Casablanca causing delays in civil works, this rate should
remain low for FY2020
IN00924041
►Increase in operating surplus on the municipal budget (Percentage, Custom)
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Baseline Actual (Previous) Actual (Current) End Target
Value 50.00 151.00 151.00 150.00
Date 01-Jan-2016 14-May-2020 14-May-2020 31-Dec-2021
*The latest official figures are for FY2019.
No data for FY2020 yet.
Comments
To improve the urban environment and access to basic services in the Program Area
IN00924037
►Number of kilometers of comprehensive street upgrading (Kilometers, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 60.22 68.77 116.00
Date 01-Jan-2016 14-May-2020 01-Dec-2020 31-Dec-2021
The civil works have been impacted by the COVID-19 crisis and the 2020 and final target should be
met with some delay in 2021. 81.44 km of comprehensive street have been upgraded to date but subject to
Comments
verification by the IGAT.
IN00924040
►Female of households in disadvantaged neighborhoods provided with improved access to basic services (Number, Custom)
Baseline Actual (Previous) Actual (Current) End Target
Value 0.00 11,393.00 11,393.00 28,000.00
Date 01-Jan-2016 14-May-2020 14-May-2020 31-Dec-2021
The value is calculated using the same assumption of 2.8 females per households which was used to define
the annual targets for this indicator in relation with the annual targets for the number of households
connected.
Some delay in achieving the targets for the year 2020 is expected given the impact of the lockdown on the
Comments
execution of civil works contracts
According to Lydec' forecasts, 1400 new households should be connected this year bringing the total to
15,313 females benefiting from improved access to basic services..
IN00924042
►Deployment of a system to manage citizen requests (Text, Custom)
Baseline Actual (Previous) Actual (Current) End Target
The system is being The system is being
No standard GRM More than 90% of
Value deployed in all deployed in all
procedure requests are adressed
arrondissements arrondissements
Date 01-Jan-2016 14-May-2020 01-Dec-2020 31-Dec-2021
The indicator is on track and the end target should be met. The system is being deployed in all
Comments arrondissements and an assement of the system should take place in 2021.
Improving the business environment in the Municipality of Casablanca
IN00924038
►Simplification and digitalization of administrative transactions for the issuance of: (i) authorizat (Text, Custom)
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
Baseline Actual (Previous) Actual (Current) End Target
Dematerialized Dematerialized
Dematerialized
procedures for all procedures for all
Platforms for the procedures for all
business licenses have business licenses have
dematerialization of business licenses have
Value been effectively been effectively
administrative procedures been effectively deployed
deployed in the single deployed in the single
are not deployed in the single windows of
windows of all CC windows of all CC
all CC arrondissements
arrondissements arrondissements
Date 02-Oct-2017 14-May-2020 01-Dec-2020 31-Dec-2019
The end target has been met.
Comments
Disbursement Linked Indicators
DLI_IND_TABLE
►DLI 1 Percentage Increase in Municipal Revenues excluding transfers from a baseline of 0% in CY 2015 (Outcome, 50.00, 61%)
January 2021-
Baseline Actual (Previous) Actual (Current) December 2021
Value 0.00 20.44 20.44 40.00
Date -- 14-May-2020 14-May-2020 --
*The latest official revenues figures are for FY2019
The municipality's own revenues are expected to drop sharply in 2020 due to the ongoing covid-19 crisis
which is having a significant impacts on the local economic activity and the Municipality’s revenues. Achieving
Comments
the end target under this DLI is not expected and the restructuring will adjust this target by locking the final
target to the 2019 performance
►DLI 2 Modernization of the CC’s revenue management systems (Process, 15.00, 40%)
January 2021-
Baseline Actual (Previous) Actual (Current) December 2021
Operationalization of a
Operationalization of a
information system for
information system for
revenue administration,
revenue administration,
operationalization of a
The improved revenue operationalization of a
Value single Addressing -
systems are not operational single Addressing System,
System, Inventory and
Inventory and valuation of
valuation of the
the Borrower’s real estate
Borrower’s real estate
assets
assets
Date -- 14-Dec-2018 01-Dec-2020 --
DLR 2.3 : Initially expected to be reached in 2019, this DLR should be met in early 2021
DL 2.4 : Initially expected to be met in 2020, the DLR will probably be fulfilled in 2021 through the
operationalization of the GIR-CT system
Comments DLR 2.5 : The DLR is expected to be met in February 2021.
►DLI 3 Private capital mobilized for investments through new or additional value of PPP contracts (Outcome, 60.00, 100%)
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The World Bank Implementation Status & Results Report
Casablanca Municipal Support Program (P149995)
January 2021-
Baseline Actual (Previous) Actual (Current) December 2021
Value 0.00 900.00 900.00 900.00
Date -- 14-Dec-2018 01-Dec-2020 --
Comments
►DLI 4 Households in disadvantaged neighborhoods provided with improved access to basic services (at least one of the following: water
supply, sanitation, or electricity) (Outcome, 40.00, 41%)
January 2021-
Baseline Actual (Previous) Actual (Current) December 2021
Value 0.00 4,069.00 4,069.00 10,000.00
Date -- 14-May-2020 01-Dec-2020 --
*The latest figures date from 2019.
The 2020 target of 6,000 cumulative connections will be not met by the end of 2020. Subject to verification by
Comments the IGAT, 1400 additional households should be connected by the end of 2020 bringing the total to 5469
households connected.
►DLI 5 Number of kilometers of comprehensive street upgrading (works to include at least three (3) of the following elements: (i) roadway,
(ii) sidewalk or pedestrian path, (iii) road drainage systems, (iv) (Output, 19.50, 59%)
January 2021-
Baseline Actual (Previous) Actual (Current) December 2021
Value 0.00 60.00 68.77 116.00
Date -- 14-May-2020 01-Dec-2020 --
The civil works have been impacted by the COVID-19 crisis and the 2020 and final target should be met with
some delay in 2021. 81.44 km of comprehensive street have been upgraded to date but subject to verification
Comments
by the IGAT.
►DLI 6 Simplification and digitalization of administrative transactions for the issuance of: (i) authorizations related to urban planning, and (ii)
business licenses (Outcome, 15.00, 100%)
January 2021-
Baseline Actual (Previous) Actual (Current) December 2021
Dematerialized Dematerialized
Platforms for the procedures for all procedures for all
dematerialization of business licenses have business licenses have
Value --
administrative procedures been effectively deployed been effectively deployed
are not deployed in the single windows of in the single windows of all
all CC arrondissements CC arrondissements
Date -- 14-May-2020 01-Dec-2020 --
Comments
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