The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) Somaliland Civil Service Strengthening Project (P155123) AFRICA EAST | Somalia | Governance Global Practice | Recipient Executed Activities | Investment Project Financing | FY 2016 | Seq No: 9 | ARCHIVED on 25-Jun-2021 | ISR47254 | Implementing Agencies: Somaliland Civil Service Commission, Ministry Of Finance Key Dates Key Project Dates Bank Approval Date: 30-Jun-2016 Effectiveness Date: 26-Oct-2016 Planned Mid Term Review Date: 15-Sep-2019 Actual Mid-Term Review Date: 15-Sep-2019 Original Closing Date: 30-Jun-2021 Revised Closing Date: 30-Dec-2022 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The project development objective is to strengthen basic functions for payroll, human resources and policy management in selected central government agencies and line ministries. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component 1: Strengthening the policies, procedures and systems for civil service management:(Cost $4.40 M) Component 2: Strengthening core capacity of targeted ministries:(Cost $2.90 M) Component 3: Strengthening policy management capabilities at the center of government:(Cost $0.20 M) Component 4: Project management and support in delivery:(Cost $2.50 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Substantial Substantial Implementation Status and Key Decisions The project is making Satisfactory progress towards achieving the Project Development Objective (PDO), with the overall Implementation Progress also Satisfactory. Component 1: Strengthening the Policies, Procedures and Systems for Civil Service Periodic payroll audits are being conducted by the Government of Somaliland (GoSL) and new active employee lists from payroll cleaning continue to be uploaded in the activated SLFMIS payroll module. Technical Assistance (TA) to develop payroll management guidelines, integrate and reconcile payroll and personnel records of civil servants, has been completed. 6/25/2021 Page 1 of 7 The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) Human Resource Management Information System (HRMIS): The HRMIS Phase I activities on assessments are underway. The final System Requirements Specifications (SRS), and the Technical Requirements reports are expected to be submitted to the Bank in June 2021, including the implementation roadmap and cost estimates. Pay and Grading policy and system: The procurement of TA for this assignment is in the final stages. The need of ensuring the alignment of the Talent Management Program (TMP) staff and civil servants’ salaries over a well-defined period, to ensure fiscal sustainability of the will be addressed by this TA. Public Sector Pension Reform: The pension policy and the draft Bill have been finalized and submitted to the Cabinet for review and endorsement. A communication plan for pension reforms is under preparation. The Bank team has also engaged with the Government in discussions and preparation of implementation plans and specific activities. Implementation of the pension system will be supported under the upcoming CSSP II. Quality of Service Delivery in the Civil Service: The TA to support GoSL in conducting an assessment on service delivery, leadership and innovation by the public service is ongoing. Based on the gaps identified, this assignment will make proposals on how to improve the quality of services provided by all Ministries, Departments, and Agencies (MDAs) including the 6 regional offices. Component 2: Strengthening Core Capacity of Targeted Ministries Reorganization of MDAs: In addition to the 18 MDAs that have undergone review, a further 8 are currently being reviewed, to support improvements in the organization structure, redistribute mandates, provide vision and mission of the organizations as well as the staffing structures, numbers and personnel mix. New staffing plans from the reorganization will provide efficient control over institutions and optimize usage of resources. Civil Service Talent Management Program (TMP): 46 TMP positions (28% female) have been filled and staff have undergone induction training. However, there have been two resignations and these positions will be filled during the year. The mission commended GoSL for reaching closer to the end-target of recruiting 57 TMP staff. Management and Common Service Training: The TA by the Ghana Institute of Management and Public Administration (GIMPA) to the Somaliland Civil Service Institute is ongoing. GIMPA is providing capacity building to the CSI in designing and delivering training programs for civil servants as well as in curriculum development. The CSI has requested for additional support from the Bank in expanding the distance and online learning for civil servants, as a coping mechanism with the COVID-19 situation. This support has been included in the proposed CSSP II. Component 3: Strengthening policy management capabilities at the center of government Policy management units in 18 MDAs have been established, establishment lists developed and approved, and these units staffed. Unit staff have also undergone short-term and intermediate training in policy management. Support to the improvement of policy oversight and management capabilities of the Office of the President (OOP) remains pending due to the delayed recruitment of policy and legal staff in this office, due to security concerns and related OOP hiring policies. The continued delay poses a risk to the achievement of the PDO, which includes strengthening the basic function for policy management. The Civil Service Commission is working closely with the OOP to see if these positions can be filled under the WB/Talent Management Program procedures. An assessment of the existing policy management and coordination capacities of the OOP has been conducted and an action plan for strengthening this function developed. Procurement of TA to support the GoSL in implementing the action plan will commence once the policy and legal staff positions are filled. Status of DLIs. DLI 5 (development and endorsement of a talent management program manual) has been achieved, verified and funds disbursed against its achievement. The Bank has received documentary evidence on the achievement of DLIs 2 (payroll audits to identify control weaknesses and ghost workers”); 3 (Number of improved HR procedures approved by the Public Sector Reform Steering Committee and submitted to the Cabinet)”; and 4 (newly established or reorganized HR units in targeted MDAs adequately staffed). Due to the pending attainment of the required EEP, reimbursements cannot be made yet against the achievement of the DLIs. Documentary evidence on the achievement of DLI 1 (Share of civil servants with verified and completed personnel records in central HR personnel database of satisfactory quality) is yet to be submitted to the Bank. Component 4: Project Management and Support in Delivery The PCU is fully staffed and actively engaged in project implementation. Communication strategies for the CSSP, Civil Service Commission, Civil Service Institute, Office of the President, the Ministry of Planning, and the Ministry of Information on the Program have been developed and validated. Financial Management: The most recent Financial Management mission was conducted virtually between March 29 to April 10, 2021. The discussions took place with sampled supporting documentations being scanned and sent to the Bank FM team for review. Due to the travel limitations imposed by covid-19 protocols the team could not visit the project office Hargeisa to conduct a substantial physical review of documents and other related supporting details. These restrictions have resulted in an increase in FM risk rating but not enough to justify a change of the project ratings, therefore the FM risk rating remains Substantial and the overall FM performance rating for the project (ISR) remains Moderately Satisfactory. 6/25/2021 Page 2 of 7 The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) Procurement: The Government in consultation with the Bank has taken remedial measures to facilitate successful execution of procurement processes during the COVID-19 period. These include permissions to submit and open bids/proposals online through appropriate acceptable standard procedures, and to request Consultants at the negotiations stage to prepare and submit standards operating procedures and protocols for discussions and adoptions. During the mission, it was clarified that contracts with contractors cannot be signed beyond the current closing date of the project. The current Procurement rating is Moderately Satisfactory. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance High Substantial Substantial Macroeconomic Substantial Substantial Substantial Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and High Substantial Substantial Sustainability Fiduciary High Substantial Substantial Environment and Social Moderate Moderate Moderate Stakeholders Moderate Moderate Moderate Other High High High Overall High Substantial Substantial Results PDO Indicators by Objectives / Outcomes Strengthen basic functions for payroll management in selected central agencies and line Ministries IN01008591 ►Effectiveness of payroll controls (assessed by degree of integration and reconciliation between personnel records and payroll data) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Continuous payroll Project has conducted Integrity of the payroll is audits being reconciliations after the significantly undermined conducted and main head count of the Reconciliation of the by lack of complete cleaned payroll lists Somaliland Civil payroll with personnel Value personnel records and uploaded to the servants, other records takes place at personnel database or by SLFMIS. Payroll data reconciliation of payroll least every six months. lack of reconciliation is also being lists is going on. between the three lists. reconciled with personnel records. 6/25/2021 Page 3 of 7 The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Strengthen basic functions for human resources management in selected central agencies and line Mins IN01008555 ►Improved HR development functionality in targeted MDA (disaggregated by function) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 16.00 18.00 4.00 Date 01-Jul-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Achieved beyond end target value and ahead of end target date Comments: **Note: Establishment of HR units in targeted MDA is a DLI result Strengthen basic functions for policy management in selected central agencies and line Mins IN01008592 ►Improved Policy development functionality in targeted MDA (disaggregated by function) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1.00 18.00 4.00 Date 01-Jul-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Policy management units in 18 MDAs have been established, establishment lists developed and approved, and these units staffed. Unit staff have also undergone short-term and intermediate training in Policy Management. However, support to the improvement of policy oversight and management capabilities of the Office of the Comments: President (OOP) remains pending due to the delayed recruitment of policy and legal staff in this office, due to security concerns and related OOP hiring policies. The Civil Service Commission is working closely with the OOP to see if these positions can be filled under the WB/Talent Management Program procedures. Strengthen basic functions for recruit deployment in selected central agencies and line Mins IN01008593 ►Number of TMP recruits deployed to targeted MDA (of whom % female) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 27 of which 29.6% are 46 of which 28% are 57 of which 20% Value 0.00 female female female Date 01-Jul-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Number of TMP recruits deployed to targeted MDA (of whom % female): 46 of which 28% are female Comments: Intermediate Results Indicators by Components 6/25/2021 Page 4 of 7 The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) Component 2: Strengthening core capacity of targeted Ministries IN01008595 ►Number of staff from target MDA who have successfully completed training programs supported through the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 131.00 131.00 160.00 Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 IN01008597 ►Targeted MDA with revised organizational structures approved by the PSRSC (Number) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 18.00 18.00 4.00 Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Achieved beyond end target value and ahead of end target date Comments: IN01008601 ►Pay policy and revised pay and grading structure approved by the PSRSC and submitted to the cabinet (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Component 1: Strengthening the policies, procedures and systems for civil service management IN01008594 ►Payroll audits to identify control weaknesses and ghost workers (Number) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1.00 2.00 2.00 Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 IN01008596 ►Severance policy and pension policy and law approved by the PSRSC and submitted to the cabinet (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No Yes Yes Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 IN01008598 ►Share of civil servants with verified and completed personnel records in the central HR personnel database of satisfactory quality (%) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target 6/25/2021 Page 5 of 7 The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) Value 30.00 70.00 70.00 90.00 Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 IN01008599 ►Revised civil service law and civil service regulation have been approved by the PSRSC and submitted to the cabinet (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 28-Jun-2016 10-Dec-2020 22-May-2021 30-Dec-2022 IN01008600 ►Number of improved HR procedures (including establishment control, recruitment, HR records management, termination, retirement) approved by the PSRSC and submitted to the cabinet (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 16.00 16.00 6.00 Date 01-Jul-2016 10-Dec-2020 22-May-2021 30-Dec-2022 Achieved beyond end target value and ahead of end target date Comments: Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P155123 TF-A2810 Effective USD 2.50 2.50 0.00 2.38 0.12 95% P155123 TF-A7321 Effective USD 7.50 7.50 0.00 4.45 3.05 59% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P155123 TF-A2810 Effective 30-Jun-2016 29-Jul-2016 26-Oct-2016 30-Jun-2021 30-Dec-2022 P155123 TF-A7321 Effective 30-May-2018 30-May-2018 30-May-2018 30-Jun-2021 30-Dec-2022 Cumulative Disbursements 6/25/2021 Page 6 of 7 The World Bank Implementation Status & Results Report Somaliland Civil Service Strengthening Project (P155123) PBC Disbursement Achievement Disbursed amount in Disbursement % PBC ID PBC Type Description Coc PBC Amount Status Coc for PBC Restructuring History Level 2 Approved on 09-Feb-2018 ,Level 2 Approved on 15-May-2018 ,Level 2 Approved on 26-Apr-2019 ,Level 2 Approved on 04-Jun-2020 ,Level 2 Approved on 18-Nov-2020 ,Level Approved on 25-Nov-2020 Related Project(s) There are no related projects. 6/25/2021 Page 7 of 7