Small and Medium Enterprises
      Key Driver for Growth and Jobs in South Asia
                            Increasing Access to Finance   Facilitating Access to Markets


DONOR PARTNERS



 Australia      Austria




 Canada        Denmark




 European       Finland
  Union




 Germany         Italy




  Japan       Netherlands




 Norway        Sweden




Switzerland     United
               Kingdom




  United
 States of
 America
Promoting Inclusion and Growth
                                      Stori es of Impa c t




                                   Small and Medium Enterprises:
                                   Key Driver for Growth and Jobs
                                   in South Asia




    6
          Developing Competitive       Promoting Inclusion and Growth
          Firms in the Private                   Bangladesh

                                        26
          Sector                                 Obtaining Trade Licenses,
                                                 a First Step to Starting a
Increasing Access to Finance                     Formal Business
          Bangladesh

 14       Building a Database                    India


                                        28
          of Clients to Improve                  Simplifying Tax
          Lending Decisions                      Compliance for Small
                                                 Firms, Improving
          India                                  Business Climate


 16
          Helping Non-Banking
          Financial Companies                    Nepal

                                        30
          Support Small                          Registering a Business
          Entrepreneurs                          and Getting Tax
                                                 Information Online
Facilitating Access to Markets


 20                                     32
          Sri Lanka                              The Way Forward
          IFC Helps Develop                      Our Priorities, Next Steps
          Tourism Value Chains


          Bangladesh
                                        34       Sharing Knowledge

 22
          Reducing Energy and
          Water Consumption
          in Washing-Dyeing-
          Finishing Sub-Sector
Developing Competitive Firms in the
Private Sector
                                            Forty million new jobs need to be created in
    Fifty-three percent of IFC's advisory   South Asia by 2016[1] to absorb newcomers in the
     portfolio in South Asia focuses on     labor market. Small and medium enterprises will
    micro, small, and medium enterprises    be the main providers of these jobs. Improving
                                            performance is critical to their success, making it
                                            easier for them to operate, expand, and generate
    Between 2009 and 2012,                  business opportunities.

    ●●   IFC trained 233,000                IFC has a decade of experience working with small
                                            and medium enterprises in this region, providing
         entrepreneurs to be more           scalable and replicable solutions throughout
         efficient and productive           the lifecycles of small businesses. In 2002, IFC
                                            established the SouthAsia Enterprise Development
    ●●   More than 150,000 small            Facility to enhance performance, competitiveness,
         and medium enterprises have        and growth of small and medium sized firms in
                                            Bangladesh, Bhutan, Nepal, and North East India.
         received improved access to
         financial services                 IFC provides investment and advisory services to
                                            help small and medium enterprises through their
    ●●   Micro, small, and medium           entire life cycle - right from inception to growth and
                                            maturity. We do this by assisting in introducing
         enterprises together generated     regulatory reforms, building management skills and
         $15 million in revenues            supporting access to finance and markets.




                                            [1]	   Estimates from the World Development Report and International Labor
                                                   Organization	


6
                                                           Capitalizing on Opportunities
                                               IFC is linking firms with appropriate financial products




                                                                                                          IFC is supporting small and medium enterprise
IFC is removing constraints to formalization




                                                                                                            development that is linked into larger value
      Creating the Right Conditions




                                                                                                                   Promoting Inclusive Growth
        by introducing policy reforms




                                               Formation phase                      Start-up phase



                                                                      Stages




                                                                                                                              chains
                                                                     of SME
                                                                   development



                                               Expansion phase                       Growth phase




                                                             Constant skill-building
                                                   To improve business acumen and accelerate
                                                    growth to create jobs and tap new markets

                                                   IFC’s support during various stages of
                                                 small and medium enterprise development




                                                                                                                                                           7
Hardworking entrepreneurs running successful smaller companies contribute to local economic growth.
However, they face a range of challenges that constrain operations and growth:




     Access to Electricity                  Access to Finance                      Access to Skills

     As many as 23 million                  Nearly 37 million micro-               Limited availability of
     micro-enterprises and                  enterprises including one million      skilled labor reduces
     one million small and                  small and medium enterprises           productivity and
     medium enterprises                     have limited or no access to           operational capabilities.
     lack access to reliable                finance in South Asia. Micro-          Entrepreneurs also lack
     electricity in South Asia.             enterprises face a credit gap of       skills to expand and
                                            $280 billion to $340 billion while     grow their business.
                                            it is $30 billion to $40 billion for
                                            small and medium enterprises           Access to Markets
                                            in the region.
                                                                                   Access to market
                                                                                   opportunities has
                                                                                   always affected
 Enabling Environment
                                                                                   the ability of micro,
 Micro, small and medium enterprises face challenges at policy and                 small and medium
 operational levels throughout their lifecycles. Interventions are needed, both    enterprises to grow
 from the government and other private sector stakeholders to create an            and become more
 ecosystem that nurtures them.                                                     profitable.




 8
IFC’s Lighting Asia/India Program aims to provide safe, clean, and affordable off-grid electricity to 2 million people in rural India. The
governments of United States and Italy are co-funding this initiative.




                                                                                                                                             9
     IFC focuses on selectively
     addressing the challenges
         of access to finance,
     markets and inclusion in
      South Asia. It leverages
       its global experience in
        improving investment
     climate, working with the    Increasing Access to Finance
       financial sector and its   ●●   IFC develops financial infrastructure and works with
       relationships with lead         leading commercial banks, non-banking financial
       firms and corporations          companies, and microfinance institutions in Bangladesh,
                                       Bhutan, India, Maldives, Nepal, and Sri Lanka to help
                                       them better serve the needs of small businesses.
                                  ●●   IFC works with BRAC Bank in Bangladesh to train
                                       its staff to use existing portfolio information to predict
                                       customer behavior. This has improved lending decisions
                                       and significantly reduced non-performing loans. Small
                                       business owners benefitted from faster turnaround time.
                                  ●●   IFC has supported an urban microfinance institution,
                                       Swadhaar, to conduct market research and define its
                                       strategy to expand into the micro-enterprise segment.




10
Facilitating Access to Markets                                     Promoting Inclusion and Growth
●●   IFC works with lead firms and market aggregators to           ●●   In South Asia, there are 69 million informal units;
     reach a large pool of enterprises to introduce better              many of them have the potential to grow. IFC
     business practices, upgrade standards, and enhance                 works with governments to introduce reforms that
     competitiveness.                                                   make it easier for small and medium firms to do
                                                                        business.
●●   IFC’s interventions are based on an assessment of the
     performance gaps in the value chain focusing mainly on        ●●   IFC works in state of Bihar, India to simplify
     improving managerial and technical expertise of small              business tax for small and large enterprises. In
     businesses.                                                        Bangladesh and India, IFC is making it easier for
                                                                        businesses to obtain trade licenses.
●●   Dialog, an IFC investee mobile telecommunications
     company in Sri Lanka, relies on a network of 55,000           ●●   In a unique eWaste recycling initiative in India,
     retailers and distributors. Dialog is using IFC’s business         IFC has partnered with a private sector client,
     tools such as SME Toolkit and Business Edge™ to                    Attero, to integrate informal sector waste
     increase integration within the network and improve the            collectors into the formal sector.
     operational efficiencies of even its smallest distributors.




                                                                                                                              11
Increasing Access to Finance
                                                                 Addressing the Regional Gap




                                                                                     An IFC global study on small and medium
                                                                                     enterprise finance indicates that at least
                                                                                     40 percent of them in South Asia do not have
                                                                                     access to any institutional sources of finance.
                                                                                     The formal credit gap for small and medium
                                                                                     enterprises in the region is an estimated
                                                                                     $30 billion to $40 billion, with a total credit
                                                                                     gap of $280 billion to $340 billion, including
                                                                                     micro-enterprises.

                                                                                     Financial institutions have limited exposure
                                                                                     to small businesses due to a “higher risk”
                                                                                     perception and limited access of these
                                                                                     enterprises to immovable collateral.
                                                                                     As a result, the financial needs of small
                                                                                     businesses are primarily met through informal
                                                                                     sources of finance including moneylenders,
                                                                                     friends and family, and chit funds, all of which
                                                                                     charge significantly higher rates of interest than
                                                                                     formal sources.
B.D. Mundhra employs 300 people at his bottling plant, Orient Beverages, in India.
He received finance from IFC-investee Magma to expand his business.
                                                                                     Almost all finance currently flowing into
                                                                                     this sector in South Asia is debt, with little
                                                                                     or no equity.


                                         IFC plays a leadership role in providing
                                        financing, as an advisor to the G-20 and
                                      through innovative products and services that
                                     support small and medium enterprises in frontier
                                              markets and low income states
 12
IFC’s four-pronged approach to increase access to finance focuses on:


  1.	 Increasing Outreach to Micro-Enterprises: IFC advises Utkarsh Micro Finance, an investee-client and a registered
      microfinance non-banking financial company working in the low income states of Uttar Pradesh and Bihar in India, to
      develop loan products for micro-enterprises. Utkarsh specifically serves customers that do not qualify for traditional
      microfinance. IFC helps Utkarsh develop policies, systems, and pilot projects in two cities of Uttar Pradesh. Through
      this, IFC estimates that Utkarsh will have the capacity to finance up to 20,000 micro-enterprises in three years.



 2.	 Strengthening Reach, Promoting Innovation: IFC builds the capacity of commercial banks to develop tailored
     products and incorporate stronger risk management to expand operations to small and medium enterprises. IFC
     supports Bangladesh’s BRAC Bank to increase its business performance by using evaluation tools and sustainability
     reporting in small and medium enterprise finance. IFC engages with the bank’s staff and senior managers to
     strengthen evidence-based decision-making using these tools. IFC also supports National Development Bank in Sri
     Lanka to strengthen lending to small firms, with an additional sub-component on agricultural lending.


  3.	   Non-Financial Services to Foster Growth: In addition to finance, small firms need business advice, skills, networking,
        and market opportunities to grow. IFC focuses on non-financial services and provides thought leadership to develop
        operational tools in this area. Since 2008, ICICI Bank, India’s largest private sector bank, using IFC’s SME Toolkit online
        platform to provide non-financial services and information to smaller enterprises. As of March 2013, more than 520,000
        SMEs use the business directory feature making it an exciting business-to-business platform. In Sri Lanka, IFC supports
        National Development Bank to establish centers that facilitate banks’ direct engagement with their small and medium
        enterprise clients and provide them with tools, training, and business information to improve productivity. National
        Development Bank has opened five small business centers and is in the process of opening four more.

  4.	 Developing Credit Bureaus and Collateral Registries to Increase Transparency: IFC has partnered with the
      Indian government’s central collateral registry, Central Registry of Securitisation Asset Reconstruction and Security
      Interest, to expand its ambit to include movables which will address the lack of collateral needed to access credit for
      small businesses that have few immovable assets. IFC will leverage its global experience with credit bureaus to grow
      the use of credit information for small and medium enterprises in South Asia. This will include supporting existing
      credit bureaus to increase use of non-traditional credit information (such as utility bills) to develop a comprehensive
      credit picture for small firms.

                                                                                                                               13
Case Study | Bangladesh




Building a Database of Clients to Improve Lending Decisions


                  Bangladesh’s small and medium enterprises        compiled information of 8,000 small and
                  are dynamic and offer a large number of          medium enterprises from 64 districts.
                  private sector jobs. However, banks lack
                  access to current information about the credit   Financial institutions can use this database
                  behavior of these enterprises that can help
                                                                   ●●   To strengthen internal processes
                  make informed lending decisions.
                                                                   ●●   Facilitate quality control
                  Bangladesh Bank in discussion with IFC,
                  decided to take on the challenge to create       ●●   Enable easy reporting to Bangladesh
                  and regularly update a comprehensive                  Bank thus reducing paper work
                  database. At the pilot stage, the database
                                                                   ●●   Improve the utility of the database
                                                                        through benchmarking

                                                                   ●●   Develop focused strategies to target
                                                                        enterprises to provide financial
                                                                        services.

                                                                   In addition, Bangladesh Bank can use the
                                                                   data to monitor their policy-level decisions,
                                                                   and improve lending to small and medium
                                                                   enterprises.




                  Traditional method of maintaining loan payment
                  registers.




14
Left: Bangladesh’s textile industry employs over 3.5 million people, 85 percent of whom are women.
Right: A small enterprise that receives credit from BRAC Bank, Bangladesh.




                                                                                                     15
Case Study | India




Helping Non-Banking Financial Companies
Support Small Entrepreneurs

                                                     India’s 14 low-income states are        provides low-income housing
                                                     home to more than 300 million poor.     finance, health, life, and vehicle
                                                     Many among them have promising          insurance, micro, small and medium
                                                     entrepreneurial skills and just need    enterprise finance, and other
                                                     someone to give them a chance.          products – often to the same clients
                                                                                             as their needs grow.
                                                     When banks turned down
                                                     Rajasthan vegetable farmer Suvalal      IFC’s $7.6 million (Indian rupees
                                                     Palsania for a loan to buy a tractor,   350 million) equity investment and
                                                     Au Financiers decided to give           advisory package in 2010 and again
                                                     him one, since his cash flows and       in 2012 was a stamp of approval
                                                     reputation were strong. It lent him     for Au. It helped attract additional
                                                     Indian rupees 346,000 ($7,500)          financing from other leading banks
                                                     for the tractor and trailer that he     and a nomination for the 2011
                                                     now uses to get his produce to the      Financial Times/ IFC Sustainable
                                                     market faster.                          Finance Awards in London.
Vehicle owners who received financing from IFC
client Magma have been able to expand their fleet.   Au is a flexible non-banking            IFC supports Au to better
                                                     financial company with a proven         understand its target market and
                                                     credit-risk methodology.                expand its reach to micro, small,
                                                                                             and medium enterprises and
                                                     Au serves more than 100,000             agri-allied businesses in both
                                                     clients, primarily unbanked people      existing and new geographies.
                                                     in rural Rajasthan who are ready to
                                                     do something with their lives but are   IFC also works with Magma
                                                     prevented from doing so as regular      Fincorp, and microfinance
                                                     banks will not give them credit.        institutions such as Utkarsh and
                                                                                             Swadhaar, to extend finance to
                                                     First-time vehicle purchasers           micro and small enterprises.
                                                     are Au’s core market, but it also




 16
In 2002, Girdhari Ram started his own transport company
with a loan from Au Financiers. Since then, he expanded his
business and now operates five commercial vehicles.




                                                              Suvalal Palsania got funding from Au Financiers to purchase a tractor.




                                                                                                                                       17
Facilitating Access to Markets
                                                                         Bridging the Gap

Through its private sector clients, IFC enhances the ability of small and medium businesses to access markets and integrate
them into value chains. IFC also facilitates their increased access to energy/power, and basic infrastructure.


        1.	 Facilitating Access to Value Chains for Small Firms: In South Asia, and globally, large firms often rely on
            a network of small businesses in their supply and distribution chains. Improving operational efficiencies and
            deepening integration within the value chain are key drivers of growth. On the other hand, small businesses
            struggle to access business information, training, and opportunities to grow their operations and remain
            competitive. Since 2007, IFC has worked with investee client Dialog Axiata Telecom in Sri Lanka, which
            relies on a network of 55,000 retailers and distributors across the country. Nearly 8,000 micro and small
            retailers have been trained on business management in local languages to improve their business skills. For
            Dialog, these trainings have resulted in more than $2.6 million of increased revenue from these retailers.


        2.	 Building Management Skills of Small and Medium-sized Entrepreneurs: IFC focuses on addressing
            managerial skills gap through its proprietary training and information tools such as Business Edge™ and
            the SME Toolkit. These tools, adapted to local markets and languages, train small and medium enterprises
            on business management skills. So far, IFC through its accredited training partner firms, has trained 16,000
            entrepreneurs in South Asia with these tools. Another approach to build management capacity has been to
            work at the sector level in India, where IFC has partnered with the National Institute for Entrepreneurship
            and Small Business Development, a training arm of India’s Ministry of Micro, Small and Medium Enterprise
            to deliver a country-wide trainer capacity building program.


        3.	 Increasing Access to Electricity: Lack of access to electricity is the main constraint faced by both formal
            and informal micro, small, and medium enterprises. Unreliable or no electricity hampers operations and
            increases the cost of doing business. IFC has launched Lighting Asia/India Program, aimed at providing
            safe, clean, and affordable off-grid lighting to two million people living in rural India by 2015. The program is
            developing private off-grid lighting market in India across the entire value chain: manufacturing, distribution,
            supply chain management, and access to finance. IFC also facilitates better access to basic infrastructure
            through public-private partnerships.




18
 Mahinda Malgoda,
 a Sri Lankan small
 entrepreneur received SME
 toolkit training. He also
 accesses the toolkit online
 to improve business skills.




A shop owner has been able
to extend his working hours
as a result of IFC’s Lighting
Asia/India Program.

                                19
Case Study | Sri Lanka




IFC Helps Develop Tourism Value Chains

                    Historically, the tourism business in Sri Lanka   The association trained small industries to
                    was owned by a few local conglomerates,           provide consistent quality of professional
                    who were reluctant to partner with small          services and to reach out to a larger customer
                    local businesses due to concerns of quality       base through better marketing.
                    and reliability. On the other hand, small
                    businesses found it difficult to attract high-    As a result, micro and small entrepreneurs
                    spending tourists due to limited marketing        can now access new business opportunities
                    reach and poor quality of goods and services      in the tourism value chain and register and
                    offered.                                          formalize their businesses.

                    IFC focused on Hikkaduwa district in              The project has, so far, led to the creation of
                    southern Sri Lanka, which has the highest         336 direct jobs and generated $1.1 million
                    concentration of small and medium firms           in revenue. Around 555 small and medium
                    operating in the tourism sector.                  enterprises that provide tourism related
                                                                      services, including restaurants, transport,
                    IFC launched the Hikkaduwa Tourism Service        and traditional arts and crafts, are part
                    Providers’ Association in 2008 to help develop    of this project.
                    a model that integrated small businesses into
                    the value chains of larger conglomerates.




20
Top left, right and bottom left: Local service providers in restaurants, transport, and traditional crafts are part of the Tourism Association
in Hikkaduwa.



                                                                                                                                                 21
Case Study | Bangladesh




Reducing Energy and Water Consumption in
Washing-Dyeing-Finishing Sub-Sector

             IFC’s interventions to reduce use of resources        To make the sector less polluting and more
             like energy and water are a pioneering initiative     efficient, IFC worked with trade associations,
             in Bangladesh. These interventions have shown         textile firms, buyers, and the government to
             that it is possible to adopt higher standards of      provide a 360 degree solution to ensure that
             resource efficiency and also save money.              the textile industry can sustain growth, and gain
                                                                   a competitive advantage by working towards a
             Bangladesh’s textile industry is the second largest   cleaner, greener supply chain.
             in the world and is the highest foreign currency
             earner for the country ($19 billion in 2011). It      By December 2012, IFC had worked with 18
             employs over 3.5 million workers, of whom 85          washing-dyeing-finishing plants to implement
             percent are women.                                    cleaner production processes.

             The washing-dyeing-finishing sub-sector of            IFC’s intervention resulted in saving
             the textile industry has 1,700 units that employ      1.3 million cubic meters of water per year,
             200,000 workers. It is growing at 10 percent          $2 million in private sector savings, and
             per year. However, this sub-sector is also the        reducing 32,000 metric tons per year of
             second biggest polluter in the country, discharging   greenhouse-gas emissions.
             56 million tons of waste water, and 0.5 tons of
             sludge annually. This negatively impacts the lives    The program now covers 52 of the 1,700 firms in
             of nearly 6 million people.                           the sector. Since these 52 units supply to large
                                                                   international firms, their experience could have a
             Washing-dyeing-finishing units use millions of        transformational impact on the sector.
             liters of water every year, mostly from the Dhaka
             watershed where most factories are located. The
             water table here is receding one meter every year.




22
IFC is helping reduce use of energy and water by promoting cleaner production technologies in Bangladesh’s textile industry.




                                                                                                                               23
Promoting Inclusion and Growth
                                                  Creating an Enabling Environment



     IFC enables reforms to foster a better
     business environment for small and
     medium enterprises and improve
     the investment climate to help them
     register and become formal units.
     There are 69 million informal units
     in South Asia and many have the
     potential to grow. However, they
     lack a supportive ecosystem that
     nurtures growth.

     IFC is simplifying business tax
     regimes in India’s Bihar state and
     Nepal to make it easier for small
     business to file taxes and become
     compliant. Once these firms come          A worker in welding industry who has access to safety equipment and
     into the formal tax fold, it is easier    protective gear.
     for them to access loans, subsidies,
     and markets.

     Trade licensing simplification reforms
     in Bangladesh help firms to reduce
     risk, cost, time, and facilitate easier
     access to information. Similarly, Nepal
     uses information technology, such as
     the newly-launched business license
     portal, to provide information on trade
     licensing to small and medium firms.

     In another initiative in Bhutan, World
     Bank Group’s investment climate           Manohar Singh Rajawat from Dausa district in state of Rajasthan,
     team, have launched an e-portal that      India, struggled to earn his living as a tent house laborer in
     will make it easier for businesses to     2007. Today, he runs his own tent house and owns five trucks.
     obtain licenses and permits.              Formalization helps small entrepreneurs grow their business.


24
Workers dismantle electronic equipment at IFC investment and advisory client, Attero Recycling's, plant in Roorkee, India. IFC-Attero have
partnered in a unique Clean e-India initiative to integrate informal sector waste collectors into a formal supply chain with access to safety
equipment and workers' rights.




                                                                                                                                                25
Case Study | Bangladesh




Obtaining Trade Licenses, First Step to Starting a Formal Business


                                              Acquiring a trade license is the     time and costs for the applicant
                                              first step to starting a business    and the municipality.
                                              – be it small or large. A large
                                              number of entrepreneurs in           Now, a trade license can be
                                              Bangladesh find it hard to           issued and renewed in half a
                                              acquire trade licenses due to        day. Earlier, it took three days
                                              lack of information, facilitation    to issue a trade license and two
                                              fees, and the time taken to issue    days to renew it.
                                              them.
                                                                                   The government is now
                                              As a result, entrepreneurs in        implementing this project
                                              rural areas operate through          in three municipalities of
                                              informal units, which limits their   Bangladesh - Cox’s Bazaar,
                                              access to finance, government        Gopalganj and Hobiganj, and
                                              subsidies, and skills to run a       will conduct an assessment to
                                              business efficiently.                address all challenges before
                                                                                   implementing it in all 312
                                              IFC recommended a redesigned         municipalities in Bangladesh.
                                              process to the government of
                                              Bangladesh that eliminated
                                              multiple reviews and defined the
                                              roles of government officials at
                                              municipality level and reduced
Garment factories in Bangladesh are a major
source of employment in the country.




26
Young women in Bangladesh have better job prospects as they enhance their information technology skills.




                                                                                                           27
Case Study | India




Simplifying Tax Compliance for Small Firms, Improving
Business Climate

                                                      IFC helped the Indian state of Bihar to simplify
                                                      tax laws and procedures to reduce compliance
                                                      issues and encourage small businesses to
                                                      register as taxpayers, thus widening tax base,
                                                      and improving business climate.

                                                      With IFC’s advice, Bihar state adopted several
                                                      progressive measures such as a fixed rate
                                                      of tax for micro and small enterprises with no
                                                      routine scrutiny, online filing of returns for larger
                                                      enterprises, simplified admission of appeals, and
                                                      faster resolutions and refunds.

                                                      The project started in 2009 and by its closure
                                                      in September 2013, the project recorded a
                                                      24 percent increase in the tax payer base.
                                                      The number of tax payers filing e-returns has
                                                      increased to 22,000 (from a base of 149 in
                                                      2009). 93 percent of tax revenue is collected
                                                      electronically in Bihar now.

                                                      The number of small tax payers registered under
                                                      a special, simplified scheme for small tax payers
                                                      is at 6,800.

Mohammad Mustafa runs a bangle store in Patna,        According to an appraisal by Indian Market
Bihar and does not worry about closing shop when      Research Bureau, an international market
the tax authorities come for surprise checks as his   research and consultancy firm, businesses
business is formally registered now.                  in Bihar agree that tax compliance is less
                                                      burdensome after reforms, and ease of doing
                                                      business has improved.


 28
Shop owners in Patna, Bihar find it easier to do business after the introduction of a
simpler tax regime for small businessmen.




                                                                                        29
Case Study | Nepal




Registering a Business and Getting Tax Information Online

                      In Nepal, entrepreneur Jackson              departments. Over 70 percent of the
                      Subeidi has found it easier to register     licenses are issued at the central level,
                      a new business due to an improved           and the rest at district and municipal
                      investment climate. In the past, he had     levels. Moreover, information on these
                      to make repeat visits to a government       business licenses was scattered across
                      center. Recent improvements,                more than 60 websites, numerous
                      supported by advisory services from         publications, and citizen charters of
                      IFC and World Bank Group, allowed           multiple government agencies.
                      him to launch his latest start-up Hipster
                      Technologies quickly. Adding a new          As a result, businesses had to visit
                      electronic database and filing system,      multiple government offices and
                      the government’s Office of the Company      websites were forced to engage
                      Registrar has now registered 114,000        intermediaries, and were still
                      companies, most of them online.             unable to collect accurate and
                                                                  complete information.
                      IFC also supported Nepal to implement
                      an e-portal to store business license       The e-portal now provides easy
                      information as part of the Nepal            access such as license name, purpose
                      Investment Climate Reform Program.          of the license, territorial coverage,
                                                                  issuing agency, license details, legal
                      Prior to the setting up of the license      basis of the license, documentation
                      portal, small businesses in Nepal           and other requirements, license
                      complained of limited or no access          processing time, license validity period
                      to authentic license information. A         and renewal frequency, and relevant
                      diagnostic study found that a total         fees or charges.
                      of 130 different types of licenses
                      are issued by 41 agencies and




30
Top left: IFC’s work with Nepal’s Office of the Company Registrar has helped register 114,000 companies.
Top Right: Improved business regulations helped Nepalese entrepreneur Jackson Subeidi to register his company, Hipster Technologies,
faster.
Bottom: IFC assisted Nepal in establishing an e-portal, a one-stop platform for all license and tax information that is benefitting small
businesses.


                                                                                                                                       31
The Way Forward
      Our Priorities, Next Steps




                        IFC will continue to:
                        ●●   Increase access to finance for         ●●   Broaden focus on agribusiness to
                             small businesses by helping                 support small firms’ integration in
                             banks and microfinance                      the value chains of larger firms
                             institutions expand lending and
                                                                    ●●   Work with local governments in
                             improve risk management
                                                                         creating the right environment
                        ●●   Facilitate roll out of non-financial        for small and medium firms to
                             services in India’s low income              operate and grow.
                             states and frontier regions in
                             South Asia




32
IFC will continue to deepen         management, and bring micro-           can stay linked to market
its engagement with small           enterprises into their fold. It will   opportunities by being a part of
and medium enterprises in           increase focus on non-financial        the value chain of larger firms.
partnership with our private        services and provide thought
sector clients, especially in the   leadership in this sector.             IFC will work with local
least developed markets in                                                 governments to simplify and
South Asia.                         IFC will broaden its                   streamline small business
                                    interventions, with a specific         registration and tax payment
IFC will help banks and             focus on agribusiness, to              procedures and work towards
microfinance institutions to        improve the ability of small and       the inclusion and formalization
increase lending to small and       medium enterprises to access           of smaller businesses.
medium firms, improve risk          markets. Small enterprises




                                                                                                              33
Sharing Knowledge
IFC's knowledge products in Small and Medium Enterprises




                                                                                                  Micro, Small and Medium Enterprise Finance in India: A Research Study on Needs, Gaps and
 Micro, Small and Medium                                                                          Way Forward (November 2012)
 Enterprise Finance in India

                                                                                                  There are an estimated 30 million micro, small, and medium enterprises in various industries, employing
                                                                                                  69 million people. Accounting for 45 percent of the country’s industrial output, the sector has been
                                                                                                  growing consistently at 11.5 percent a year, higher than India’s overall economic growth. However,
                                                                                                  inadequate financing and market linkage have not allowed these businesses to grow sufficiently. IFC’s
                                                                                                  recent study, jointly undertaken with the Government of Japan, outlines potential interventions to
                                                                                                  address their biggest challenge of accessing finance.

                                                                                                  The study estimates that financial institutions meet only one-fourth of the financing demand of micro,
                                                                                                  small, and medium enterprises in India, noting that a sizeable part of this huge unfulfilled opportunity
     A Research Study on Needs, Gaps and Way Forward (November, 2012)
                                                                                                  is viable. The overall finance shortfall in the micro, small, and medium enterprise sector is around
                                                                    In Pa r t ne r s hip wit h
                                                                   Go ve rnm e nt of Ja pa n
                                                                                                  Indian rupees 20.9 trillion ($418 billion). Despite the increased financing to these businesses, formal
                                                                                                  sources are able to channel only Indian rupees seven trillion (nearly $200 billion). The study estimates
                                                                                                  that banks can easily address the sector’s debt and equity financing requirement of Indian rupees
                                                                                                  3.57 trillion (nearly $105 billion). It recommends a mix of well-rounded fiscal support, strong policy
                                                                                                  framework, and incentives promoting innovation to expand formal financing to these enterprises.



                                                                                                 Small and Medium Enterprise Gender Baseline Estimation for IFC’s Financial Market Portfolio in
                    SouthAsia Enterprise Development Facility
                    Managed by IFC, in partnership with the UK Government and Norad
                                                                                                 Nepal (November 2012)

                                                                                                 In Nepal, women own about 14,300 small and medium enterprises, accounting for two percent of
                                                                                                 the country’s GDP and employing over 200,000 workers. IFC has released a study that finds women
                                                                                                 entrepreneurs could play a more significant role in Nepal’s economic growth if financial institutions
               SME Gender Baseline Estimation for IFC’s                                          address their financing needs with suitable offerings. The study pegs their current credit requirement at
              Financial Markets Portfolio
                                                                                                 $106 million. The South Asia Enterprise Development Facility, managed by IFC, in partnership with UK
                                                                                                 Government and the Norwegian Agency for Development Cooperation, conducted the study.

              November, 2012                                                                     The report suggests that women are more entrepreneurial than men, generating six percent higher profits
                                                                                                 on annual sales even though they operate smaller businesses. Access to financing remains their biggest
                                                                                                 hindrance because banks prefer fixed assets as collateral, which few women entrepreneurs possess.
                                                  IFC Advisory Services in South Asia            Other operational needs include improved access to markets and training for skill development. The study
                                                                                                 suggests credit rating and collateral registry should guide financial institutions, helping them tap into the
                                                                                                 $2.5 billion lending opportunity for small businesses.



34
CREDITS

Photography
Sailendra Kharel (front cover)
Manas Ranjan Ojha
Dilip Banerjee
Kesara Ratnavibhushana
Antonio Rodrigo
A. Jacobson
Sarah Karim
Kushang Singh
Bijay Gajmer
Loty Salazar
S. Jain
Sailendra Kharel
John Isaac




This publication may contain advice, opinions, and statements of various information providers
and content providers. IFC does not represent or endorse the accuracy or reliability of any advice,
opinion, statement or other information provided by any information provider or content provider,
or any user of this publication or other person or entity.

IFC South Asia, 2014
About IFC
 IFC, a member of the World Bank Group, is the largest global development institution focused exclusively
on the private sector in developing countries. Established in 1956, IFC is owned by 184 member countries, a
group that collectively determines our policies. Working with private enterprises in more than 100 countries,
we use our capital, expertise, and influence to help eliminate extreme poverty and promote shared prosperity.
IFC leverages the power of the private sector to create jobs and tackle the world’s most pressing development
challenges. IFC’s vision is that people should have the opportunity to escape poverty and improve their lives.




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