The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) Lesotho Lowlands Water Development Project - Phase II (P160672) EASTERN AND SOUTHERN AFRICA | Lesotho | Water Global Practice | IBRD/IDA | Investment Project Financing | FY 2019 | Seq No: 8 | ARCHIVED on 28-Jun-2022 | ISR50081 | Implementing Agencies: Lowlands Unit, Ministry of Water Affairs - Commission of Water Key Dates Key Project Dates Bank Approval Date: 17-May-2019 Effectiveness Date: 09-Aug-2019 Planned Mid Term Review Date: 11-Apr-2022 Actual Mid-Term Review Date: 05-May-2022 Original Closing Date: 28-Mar-2024 Revised Closing Date: 28-Mar-2024 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Proposed Development Objectives are to: (a) increase water availability and access to improved water supply services in two priority zones; and (b) improve technical and financial performance of WASCO. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component 1. Water Supply Investments in Zones 2 and 3:(Cost $68.30 M) Component 2. Capacity Building, Institutional Strengthening and Project Management:(Cost $12.40 M) Component 3. WASCO Performance Improvements:(Cost $5.10 M) Component 4. Contingent Emergency Response Component Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Unsatisfactory Moderately Satisfactory Overall Risk Rating Moderate Moderate Implementation Status and Key Decisions The Project Development Objective rating has been upgraded to Satisfactory, given the additional year on project duration allowed by the recently- processed Restructuring to achieve the objectives. The Implementation Progress (IP) rating has also been upgraded to Satisfactory given the recent progress on recruiting both the Project Management Consultant and the Design Review Consultant to support the PIU on Project Implementation. The Restructuring was also required to reflect the CERC activation and to align project activities with the current government priorities, new realities on the ground, to account for cost escalations in the global economy, and to revise the result targets so as to achieve the PDO. All the environment and social safeguards instruments have been finalized and disbursement conditions for component 1.1 have been fulfilled. Notwithstanding the delays, 15,000 people are now benefitting from augmented water sources and WASCO has been registering a decrease in Non- Revenue Water levels. 6/28/2022 Page 1 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial Substantial Substantial Macroeconomic Substantial Low Low Sector Strategies and Policies Moderate Low Low Technical Design of Project or Program Substantial Low Low Institutional Capacity for Implementation and Substantial Moderate Moderate Sustainability Fiduciary Substantial Substantial Substantial Environment and Social Substantial Substantial Substantial Stakeholders Moderate Low Low Other -- Substantial Substantial Overall Substantial Moderate Moderate Results PDO Indicators by Objectives / Outcomes Increased water availability in two priority water zones IN01096326 ►Increased water production capacity in two priority water zones per day (Cubic Meters) (Cubic Meter(m3), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2,200.00 2,200.00 2,100.00 25,000.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 Volume of additional bulk water produced to supply priority water zones Water volumes from the seven (7) refurbished boreholes in the Maputsoe Area. This water is connected to the existing WASCO reticulation system, serving both households and the industries in the area. Comments: Approximately 7 villages are benefiting from these increased volumes. The revised value of 2,100 m3 is registered to take into account reduced yields of some boreholes. Increased access to water supply services in two priority zones IN01096327 6/28/2022 Page 2 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) ►People provided with access to improved water sources (Number, Corporate) Baseline Actual (Previous) Actual (Current) End Target Value 42,130.00 42,130.00 42,130.00 115,000.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 This indicator measures the cumulative number of people who benefited from improved water supply services that have been constructed through operations supported by the World Bank. The Maputsoe boreholes are for now the only source of access to improved water sources under the Comments: project and was only commissioned in January 2022. That said, no new connections can be accounted for at this time of reporting. IN01096329 People provided with access to improved water sources - Female (RMS requirement) (Number, Corporate Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 28,670.00 28,670.00 28,670.00 58,000.00 IN01096330 People provided with access to improved water sources - rural (Number, Corporate Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 6,480.00 6,480.00 6,480.00 17,000.00 IN01096331 People provided with access to improved water sources - urban (Number, Corporate Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 35,600.00 35,600.00 35,600.00 98,000.00 IN01096332 ►People with existing connections benefitting from improved services (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 15,148.00 100,000.00 Date 01-Apr-2019 16-Nov-2021 05-May-2022 28-Jun-2024 People with existing connections benefitting from improved services. Improved water services will be assessed in terms of average hours of service per day. The overall pressure improvement is 1.2 ML as the command reservoir which initially would be at zero level is currently constantly at 1.2 ML level. The areas of Ha Mathata, Ha Maputsoe and Ha Chonapase Comments: are now at 100% supply (initially at 40%), with an estimated total population of 24,000. Therefore, an additional 14,400 people are being serviced Kholokoe and Ha Motlalehi-with an estimated total population of 1,870 were initially supplied through water tankering, but are now supplied at approximately 40% supply. Therefore, an additional 748 are fully serviced. • Improved technical and financial performance of WASCO IN01096328 ►WASCO's minimum achievement of annual financial and technical performance improvement targets defined by LEWA (Percentage, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target 6/28/2022 Page 3 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) Value 0.00 0.00 0.00 70.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 The indicator measures achievement of annual performance improvement targets set by the regulator (LEWA) as a percentage. The improvement targets cover various indicators measuring WASCO Comments: performance in terms of quality of service, economic and financial efficiency, and regulatory compliance. To be informed by the ongoing Technical & Financial Audit Plan consultancy Intermediate Results Indicators by Components Component 1: Water Supply Investments in Zones 2 and 3 IN01096333 ►Number of km of water pipeline constructed (Kilometers, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 267.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 The target at mid-term was 55Km of pipeline. End target will be revised in the upcoming restructuring. Comments: Component 2: Capacity Building, Institutional Strengthening and Project Management IN01096334 ►Non revenue water in project area (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 45.00 45.00 38.50 25.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 Target at mid-term was 35% NRW Comments: IN01096336 ►National Sanitation Action Plan TA completed and approved (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 Comments: National Sanitation Action Plan TA will help to define and prioritize sanitation interventions IN01096338 ►Number of people trained according to approved annual training plan (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target 6/28/2022 Page 4 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) Value 0.00 0.00 73.00 250.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 Number of people trained according to training plans approved annually for financing through the project, to be confirmed annually based on the training plan Six (6) trainings were conducted in subject matters of Project Management, Safety in the Workplace, New Comments: Fidic, Contract Management, Office 365 Security Administration and Prince2. These amounted to 230 Training Days IN01096340 ►Annual customer satisfaction survey completed (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 The percentage of people in the project area that are satisfied with the quality of water supply services Comments: based on the Beneficiary Survey. IN01096342 ►Percentage of women employed by WASCO (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 23.00 23.00 19.00 30.00 Date 01-Nov-2018 16-Nov-2021 05-May-2022 28-Jun-2024 The percentage number of women employed by WASCO overall WASCO has a total employment population head count of 495 people. This includes both Administrative Comments: and Technical staff at Headquarters and Districts Offices. (94 Females and 401 Males) IN01096344 ►Number of institutions benefitting from the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 5.00 4.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 The number of sector institutions (including independent departments) benefitting from the project. DWA (Water Monitoring & Rehabilitation of Hydrometric Stations), LEWA (LEWA Technical & Financial Comments: Compliance), CoW (LBWA, Sanitation Planning & Office Equipment), MoDP-Aid Coordination (Office Equipment and MoW-Planning (Office Equipment). IN01096345 ►Grievances addressed in line with existing grievance redress mechanisms (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 22.00 90.00 Date 31-May-2019 16-Nov-2021 05-May-2022 29-Mar-2024 Comments: Percentage of grievances addressed in line with existing grievance redress mechanisms as proportion of total grievances received. 6/28/2022 Page 5 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) 22 Grievances have been reported on the project thus far. These are spread as such: 5 on Compensation amount (Being resolved), 2 on Disputed Ownership (Being resolved), 1 on Labor & Employment (Resolved), and 14 on Assets not well captured on Asset Register (Being resolved) Component 3: WASCO Performance Improvements IN01096335 ►DLR 1.1: Technical data quality improvement and audit plan approved (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 Technical data quality improvement and audit plan approval confirmed through LEWA Board and PIU Comments: progress reporting. IN01096337 ►DLR1.2: Proportion of cumulative actions achieved (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 IN01096339 ►DLR 2.1: Financial data/reporting quality improvement action plan approved (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 28-Feb-2019 16-Nov-2021 05-May-2022 28-Jun-2024 Plan approved as part of ongoing support to WASCO through a consultancy Comments: IN01096341 ►DLR 2.2: Proportion of cumulative financial data quality/reporting actions achieved (Percentage, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 95.00 Date 28-Feb-2019 16-Nov-2021 05-May-2022 29-Mar-2024 Proportion of the approved improvement actions in the financial data/reporting quality improvement plan Comments: achieved. IN01096343 ►DLR 3.1: Achievement of WASCO’s annual technical, financial and commercial performance improvement targets (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 70.00 6/28/2022 Page 6 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) Date 31-May-2019 16-Nov-2021 05-May-2022 28-Mar-2024 The indicator is the value of the composite index, which is the aggregated weighted percentage score of Comments: the achievement of technical, financial, and commercial KPI targets. Overall Comments IR Please note that the estimates for NRW in the priority areas were deemed to be highly unreliable; priority should be given to establishing the necessary metering zones to better estimate NRW percentages as per the IWA methodology Performance-Based Conditions IN01096346 ►PBC 1 DLR 1.1: Improved quality of WASCO technical data: Technical data quality improvement and audit plan approved (Yes/No, Process, 0.25, 0.00%) Baseline Actual (Previous) Actual (Current) 5 years Value No No No No Date -- 16-Nov-2021 04-Feb-2022 -- IN01096347 ►PBC 2 DLR 1.2: Improved quality of WASCO technical data: Proportion of cumulative technical data quality improvement actions achieved (Percentage, Output, 0.75, 0.00%) Baseline Actual (Previous) Actual (Current) 5 years Value 0.00 0.00 0.00 0.00 Date -- 16-Nov-2021 04-Feb-2022 -- IN01096348 ►PBC 3 DLR 2.2: Proportion of cumulative financial data quality/reporting actions achieved (Percentage, Intermediate Outcome, 0.25, 0.32%) Baseline Actual (Previous) Actual (Current) 5 years Value 0.00 0.00 0.00 -- Date -- 16-Nov-2021 05-May-2022 -- IN01096349 6/28/2022 Page 7 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) ►PBC 4 DLR 2.2 Improved quality of WASCO's audited financial data/reporting - Proportion of cumulative financial data quality/reporting actions achieved (Percentage, Intermediate Outcome, 0.75, 0.00%) Baseline Actual (Previous) Actual (Current) 5 years Value 0.75 0.75 0.75 0.00 Date -- 16-Nov-2021 04-Feb-2022 -- IN01096350 ►PBC 5 WASCO's minimum achievement of annual financial and technical performance improvement targets defined by LEWA (Percentage, Intermediate Outcome, 1.00, 0.00%) Baseline Actual (Previous) Actual (Current) 5 years Value 0.00 0.00 0.00 -- Date -- 16-Nov-2021 05-May-2022 -- Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P160672 IDA-64020 Effective USD 48.00 48.00 0.00 0.12 47.10 0.3% P160672 IDA-64030 Effective USD 30.00 30.00 0.00 8.03 20.77 28% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P160672 IDA-64020 Effective 17-May-2019 05-Jun-2019 09-Aug-2019 28-Mar-2024 28-Mar-2024 P160672 IDA-64030 Effective 17-May-2019 05-Jun-2019 09-Aug-2019 28-Mar-2024 28-Mar-2024 Cumulative Disbursements 6/28/2022 Page 8 of 9 The World Bank Implementation Status & Results Report Lesotho Lowlands Water Development Project - Phase II (P160672) Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 6/28/2022 Page 9 of 9