The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) Citizens' Charter Afghanistan Project (P160567) SOUTH ASIA | Afghanistan | Social Sustainability and Inclusion Global Practice | IBRD/IDA | Investment Project Financing | FY 2017 | Seq No: 11 | ARCHIVED on 21-Oct-2022 | ISR53517 | Implementing Agencies: Independent Directorate of Local Governance, MINISTRY OF FINANCE, Ministry of Rural Rehabilitation and Development Key Dates Key Project Dates Bank Approval Date: 27-Oct-2016 Effectiveness Date: 23-Jan-2017 Planned Mid Term Review Date: 26-Jan-2020 Actual Mid-Term Review Date: 26-Jan-2020 Original Closing Date: 31-Oct-2020 Revised Closing Date: 31-Dec-2022 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project Development Objective for the Citizens’ Charter Afghanistan Project is to improve the delivery of core infrastructure and social services to participating communities through strengthened Community Development Councils (CDCs). These services are part of a minimum service standards package that the Government is committed to delivering to the citizens of Afghanistan. Has the Project Development Objective been changed since Board Approval of the Project Objective? Yes Board Approved Revised Project Development Objective (If project is formally restructured) The Project Development Objective for the Citizensâ Charter Afghanistan Project is to improve the delivery of core infrastructure, emergency support, and social services to participating communities through strengthened Community Development Councils (CDCs). Components Table Name 1. Service Standards Grants:(Cost $385.55 M) 2. Institution Building:(Cost $141.65 M) 3. M&E, Knowledge Learning:(Cost $5.40 M) 4. Project Implementation and Management:(Cost $90.80 M) MCCG and Social Inclusion Grants:(Cost $48.60 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory 10/21/2022 Page 1 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) Overall Risk Rating High High Implementation Status and Key Decisions The Afghanistan Reconstruction Trust Fund (ARTF) in the project was canceled based on the consideration that the project cannot be effectively implemented under the current extraordinary situation in Afghanistan. Undisbursed IDA grants under this project will remain suspended until a decision is made by the World Bank. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance High High High Macroeconomic Substantial Substantial Substantial Sector Strategies and Policies Substantial Substantial Substantial Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Substantial High High Environment and Social Substantial Substantial Substantial Stakeholders Moderate Substantial Substantial Other -- Moderate Moderate Overall High High High Results PDO Indicators by Objectives / Outcomes Improve delivery of core infrastructure, emergency support, & social services to participating CDCs IN01205223 ►Direct project beneficiaries (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 13,790,631.00 13,790,631.00 10,000,000.00 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 10/21/2022 Page 2 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) The total beneficiary number is based on the overall community coverage of CCAP as the entire community benefits from the local governance and social mobilization under the program. It is calculated using the total population in communities with completed Community Development Plans. It is different Comments: from the specific beneficiaries of the service delivery sub-projects under the program which are captured in different indicators. The female beneficiary count is being calculated based on the actual community profile numbers for females. IN01205224 Female beneficiaries (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 49.21 49.21 50.00 IN01205225 ►Number of CDCs in rural and urban areas able to plan and manage their own development projects (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 8,264.00 8,264.00 11,750.00 Date 01-Oct-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 This indicator is defined as the total number of rural and urban communities that have completed their CDPs and are currently implementing their subprojects (i.e. CDCs financed). As such, 7,414 CDCs in rural Comments: areas have completed their CDPs and had their subprojects financed and 850 CDCS in urban areas have developed CDPs and had at least one subproject financed. IN01205291 Rural CDCs able to plan and manage their own development projects (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 7,414.00 7,414.00 11,000.00 Date 01-Oct-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 IN01205292 Urban CDCs able to plan and manage their own development projects (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 850.00 850.00 750.00 Date 01-Oct-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 IN01205293 ►Number of communities meeting all minimum service standards (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,152.00 3,152.00 9,600.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 Up to date as of June 2021 and will be subsequently updated. Comments: IN01205294 Rural communities meeting all minimum service standards (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target 10/21/2022 Page 3 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) Value 0.00 2,678.00 2,678.00 9,000.00 Date 01-Oct-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 IN01205295 Urban communities meeting all minimum service standards (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 474.00 474.00 600.00 Date 01-Oct-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 IN01205296 ►Number of targeted high IDP/returnee communities provided with emergency support (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,094.00 3,094.00 2,200.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 Up to date as of June 2021 and will be subsequently updated. The urban communities included in this count are those with more than 5% overall IDP/R population as per the community profile. The rural figure Comments: includes communities where the MCCG and SIG implementation have been initiated. IN01205297 Number of rural targeted high IDP/returnee communities provided with emergency support (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,452.00 2,452.00 2,000.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 IN01205298 Number of urban targeted high IDP/returnee communities provided with emergency support (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 642.00 642.00 200.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 Intermediate Results Indicators by Components 1. Service Standards Grants IN01205299 ►Rural areas - Number/Type of rural subprojects completed (for water points, roads, irrigation, electricity) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 6,184.00 6,184.00 9,000.00 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 10/21/2022 Page 4 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) Comments: IN01205304 ►Urban areas - Number/type of urban subprojects completed (drainage, streets, street lighting, parks) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,195.00 1,195.00 600.00 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 IN01205312 ►Rural areas - Number of people (male/female) benefitting from each type of subproject (access to water, roads, irrigation and electricity) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Power supply = 87,485 Power supply = 87,485 Irrigation = 2,180,406 Irrigation = 2,180,406 Based on actual Transport (Road & Transport (Road & Value 0.00 beneficiary counts by Bridge) =158,940 Bridge) =158,940 sector Water provision = Water provision = 3,065,908 3,065,908 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 IN01205315 ►Urban areas - Number of urban residents (male/female) benefitting from each type of subproject (drainage, streets, street lighting, parks) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Power Supply = Power Supply = 73,533 73,533 Water Supply and Water Supply and Sanitation = 67,073 Sanitation = 67,073 Road/Street Upgrading Road/Street Upgrading Based on actual and Drainage = Value 0.00 and Drainage = beneficiary counts by 1,342,725 1,342,725 sector. Park & Recreation Area Park & Recreation = 13,060 Area = 13,060 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 Parks and recreation figure up to date as of July 2021 and will be subsequently updated. Comments: IN01205317 ►% of sampled community respondents (male/female) satisfied with subproject/grant investments (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 72.00 72.00 60.00 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 72% as per the 2018 Asia Foundation Afghanistan CC Booster Survey (Baseline) This indicator will be supplemented by internal monitoring and third party monitoring data in the future. Comments: 10/21/2022 Page 5 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) 2. Institution Building IN01205300 ►% of CDCs initiating activities to benefit marginalized and vulnerable groups such as women, IDPs/returnees (in addition to service standards) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 98.00 98.00 35.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 12,020 Communities established Grain Banks and completed “Stop Seasonal Hunger Campaign” out of 12,146 elected. These initiatives illustrate community and CDC-initiated self-help activities to serve the Comments: poorest in their communities. IDLG will create questionnaires to measure this in urban areas in the future. This is up to date as of June 2021 and will be subsequently updated. IN01205307 ►% of sampled community respondents (male/female) satisfied with CDC's performance in their mandated roles (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 73.00 73.00 60.00 Date 01-Jul-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 This indicator is taken from the Asia Foundation Afghanistan CC Booster Survey of 2018. The survey reports that an overwhelming majority of respondents are satisfied with the performance of CDCs in their areas. 74% of sampled rural community respondents (male/female) and 72% urban sampled rural Comments: community respondents (male/female) are satisfied with CDC's performance in their mandated roles. This indicator will be complemented in the future with data from internal and Third Party Monitoring. IN01205311 ►% of CDC members in rural areas who are women (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 49.60 49.60 35.00 Date 27-Oct-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 IN01205314 ►% of CDC members in urban areas who are women (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 49.93 49.93 40.00 Date 27-Oct-2016 15-Aug-2021 15-Aug-2021 31-Dec-2022 IN01205316 ►% of sampled CDCs/communities whose CDPs include at least one women's priority activity (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 91.00 91.00 60.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 10/21/2022 Page 6 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) CDP data has been analyzed and 100% of urban CDPs include at least one women's priority activity and 90% in rural areas. Final number is weighted average of the two. Up to date as of June 2021 and will be Comments: subsequently updated. IN01205319 ►Number of districts/cities where Citizens' Charter coordination meetings are held between government authorities and CDC clusters/Gozars (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 127.00 127.00 128.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 On the rural side, 669 coordination meetings have been held in 123 districts to date. In urban areas, a total of 40 Municipal Citizens' Charter Management Committee (MCCMC) meetings have been conducted Comments: in four cities. Up to date as of June 2021 and will be subsequently updated. IN01205322 Number of rural districts where Citizens' Charter coordination meetings are held between government authorities and CDC clusters/Gozars (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 123.00 123.00 124.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 IN01205323 Number of cities where Citizens' Charter coordination meetings are held between government authorities and CDC clusters/Gozars (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 4.00 4.00 4.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 IN01205324 ►Number of government provincial and municipalities whose abilities are strengthened in engineering, project management, FM & procurement (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N/A 38.00 38.00 38.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 Includes 34 provinces (rural) and 4 municipalities (urban). Up to date as of June 2021 and will be Comments: subsequently updated. IN01205325 Number of provinces whose abilities are strengthened in engineering, project management, FM and procurement (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value N/A 34.00 34.00 34.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 IN01205326 10/21/2022 Page 7 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) Number of municipalities whose abilities are strengthened in engineering, project management, FM and procurement (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value N/A 4.00 4.00 4.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 3. M&E, Knowledge Learning IN01205301 ►Number of evaluations and studies completed (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 4.00 4.00 6.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 Up to date as of June 2021 and will be subsequently updated. Completed studies include: TAF CC Booster Survey (Baseline) CCAP Conflict and Fragility Study Social Risk Assessment KfW Comments: Ongoing studies: Gender study Care International (Local Governance) MSI Financial Analysis, completed Planned studies: TAF CC Booster Survey (2nd Round) IN01205306 ►% of rural CDC cross-visits that include women CDC members (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 86.00 86.00 40.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 Up to date as of June 2021 and will be subsequently updated. Comments: IN01205309 ►% of urban CDC cross-visits that include women CDC members (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 100.00 100.00 50.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 A total of 639 cross visits have been conducted and women have participated in all of them. Up to date as of June 2021 and will be subsequently updated. Comments: 10/21/2022 Page 8 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) 4. Project Implementation and Management IN01205302 ►% of grievances received which are resolved (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 94.70 94.70 70.00 Date 27-Oct-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 As of June 20, 2021, a total of 4,182 grievances have been resolved (412 urban and 3,770 rural) out of a total number of 4,414 (417 urban and 3,997 rural) grievances received. Figure will be subsequently Comments: updated. IN01205308 ►Number of rural and urban CDCs reporting semi-annually on service standard targets (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 12,939.00 12,939.00 9,600.00 Date 01-Jul-2016 21-Jun-2021 21-Jun-2021 31-Dec-2022 As of June 2021, 12,089 rural and 850 urban communities had reported on service standard Comments: targets. Figure will be subsequently updated. MCCG and Social Inclusion Grants IN01205303 ►Number of vulnerable households receiving MCCG support (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 288,719.00 288,719.00 115,000.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 Up to date as of June 2021 and will be subsequently updated. Comments: IN01205305 Number of vulnerable IDP/R households receiving MCCG Support (Text, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Monitored for Value 0.00 27,904 27,904 progress. IN01205310 ►Number of communities in rural areas receiving MCCG grants within 6 months after AF effectiveness/COVID-19 outbreak (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 326.00 326.00 700.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 Up to date as of June 2021 and will be subsequently updated. Comments: 10/21/2022 Page 9 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) IN01205313 ►Number of vulnerable households benefitting from social inclusion grant (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 73,325.00 73,325.00 20,000.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 This indicator now covers COVID-19 response where relief is being sent down through the SIG mechanism. The end targets will be adjusted as part of the CCAP AF and restructuring. Up to date as of Comments: June 2021 and will be subsequently updated. IN01205318 Number of vulnerable IDP/R households benefitting from social inclusion grant (Text, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,821.00 1,821.00 Monitored IN01205320 Number of vulnerable disabled households benefitting from social inclusion grant (Text, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 10,447.00 10,447.00 Monitored IN01205321 Number of vulnerable female-headed households benefitting from social inclusion grant (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 19,974.00 19,974.00 10,000.00 Date 31-May-2017 21-Jun-2021 21-Jun-2021 31-Dec-2022 Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P160567 IDA-D1390 Effective USD 100.00 100.00 0.00 88.96 10.52 89% P160567 IDA-D2130 Effective USD 127.70 127.70 0.00 88.99 38.80 70% P160567 IDA-D7520 Effective USD 35.00 35.00 0.00 23.21 11.88 66% P160567 TF-A3827 Effective USD 602.30 360.46 241.84 360.46 0.00 100% Key Dates (by loan) 10/21/2022 Page 10 of 11 The World Bank Implementation Status & Results Report Citizens' Charter Afghanistan Project (P160567) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P160567 IDA-D1390 Effective 27-Oct-2016 06-Dec-2016 23-Jan-2017 31-Oct-2020 31-Dec-2022 P160567 IDA-D2130 Effective 13-Jun-2017 12-Jul-2017 10-Oct-2017 31-Oct-2021 31-Dec-2022 P160567 IDA-D7520 Effective 11-Dec-2020 16-Dec-2020 16-Dec-2020 31-Dec-2022 31-Dec-2022 P160567 TF-A3827 Effective 27-Oct-2016 06-Dec-2016 23-Jan-2017 31-Oct-2020 31-Dec-2022 Cumulative Disbursements Restructuring History There has been no restructuring to date. Related Project(s) P163468-Citizens' Charter Afghanistan Project - Emergency Regional Displacement Response Additional Financing ,P173206-SECOND ADDITIONAL FINANCING FOR CITIZENS' CHARTER AFGHANISTAN PROJECT ,P173213-Second Additional Financing for Citizens' Charter Afghanistan Project 10/21/2022 Page 11 of 11