MINISTRY OF TRANSPORT
          PROJECT MANAGEMENT UNIT No. 2




Central Highlands Connectivity Improvement Project
                    (CHCIP)




  UPDATED RESETTLEMENT ACTION PLAN
      FOR GIA LAI PROVINCE SUB-PROJECT
                 (Revised Version)




                    August 2022
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject


                                         TABLE OF CONTENTS
I.        INTRODUCTION ...................................................................................................... 1
1.1.      Project Introduction ...................................................................................................... 1
    1.1.1. Project Name ........................................................................................................... 1
    1.1.2. Project Objectives .................................................................................................... 1
    1.1.3. Project Locations ..................................................................................................... 1
    1.1.4. Project’s components............................................................................................... 1
    1.1.5. Construction Packages of the subProject in Gia Lai province ............................... 3
1.2.      Resettlement Action Plan ............................................................................................. 4
    1.2.1    Resettlement Action Plan ......................................................................................... 4
    1.2.2    Updated Resettlement Plans .................................................................................... 5
II.       LEGAL FRAMEWORK ........................................................................................... 7
2.1.      National Legal Framework ........................................................................................... 7
2.2.      The World Bank’s Operational Policy on Involuntary Resettlement (OP 4.12) .......... 8
2.3.      Gaps between the WB’s OP 4.12 and National Policies on Involuntary Resettlement
          and Hamonization Measures ........................................................................................ 9
III.      SOCIO-ECONOMIC CONDITIONS OF THE PROJECT AREA .................... 13
3.1.      General Socio-Economic conditions of the Project’s Districts in Gia Lai Province.. 13
    3.1.1. Economic Structures .............................................................................................. 13
    3.1.2. Available infrastructures and services .................................................................. 14
    3.1.3. Social Conditions ................................................................................................... 14
3.2.      Socio-Economic Survey (SES) on the Project Affected Households ........................ 19
    3.2.1. Household size ....................................................................................................... 20
    3.2.2. Ethnicity ................................................................................................................. 20
    3.2.3. Age structures ........................................................................................................ 22
    3.2.4. Education Status .................................................................................................... 23
    3.2.5. Gender Analysis ..................................................................................................... 24
    3.2.6. Energy, water, and sanitation................................................................................ 27
    3.2.7. Vulnerable Households .......................................................................................... 27
    3.2.8. Impact on Livelihoods............................................................................................ 27
    3.2.9. Need Assessment on Livelihood Restoration Program .......................................... 27
IV.       UPDATED THE IMPACTS OF LAND ACQUISITION AND
          RESETTLEMENT ................................................................................................... 29
4.1.      Data updating status ................................................................................................... 29
4.2.      Scope of Land acquisition and Resettlement Impacts ................................................ 29
    4.2.1. Impacts on Individual Households ........................................................................ 29
    4.2.2. Impacts on Land .................................................................................................... 29
    4.2.3. Impacts on Houses and secondary structures ....................................................... 34
    4.2.4. Impacts on Trees and Crops .................................................................................. 34
    4.2.5. Impacts on business ............................................................................................... 34
The Updated RAP in August 2022                                                                                                  Page ii
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
    4.2.6.  Impact on Public Assets ......................................................................................... 34
    4.2.7.  Impact on Livelihood ............................................................................................. 34
    4.2.8.  Temporary Impacts ................................................................................................ 34
    4.2.9.  Mitigation Measures undertaken to mitigate the scope of land acquisition .......... 35
V.       INFORMATION DISCLOSURE, PUBLIC CONSULTATION AND
         PARTICIPATION.................................................................................................... 36
5.1.     Objective of Information Disclosure, Public Consultation and Participation ............ 36
5.2.     Consultation Activities under taken ........................................................................... 36
   5.2.1. The first round of community consultation ............................................................ 36
   5.2.2. The second round of community consultation ....................................................... 37
   5.2.3. Stakeholders Engagement, Public Consultation during the first and second
            updating of the RAP ............................................................................................... 37
   5.2.4. The third round of community consultation........................................................... 39
5.3.     Findings of Consultations........................................................................................... 40
5.4.     In terms of health, issues related to transmission of HIV/AIDS, and/or STDs could
         be a potential issues among workers themselves with possibility of impact on local
         communities.Mechanism for continued consultation activities ................................. 42
VI.      PRINCIPLES AND POLICIES FOR COMPENSATION, SUPPORT,
         RESETTLEMENT AND LIVELIHOOD RESTORATION ............................... 45
6.1.     General Principles ...................................................................................................... 45
   6.1.1. Principles for Compensation and Support ............................................................ 45
   6.1.2. Principles for Physical Resettlement ..................................................................... 45
6.2.     Eligibility Criteria and Entitlements........................................................................... 46
   6.2.1. Eligibility Criteria ................................................................................................. 46
   6.2.2. Entitlement ............................................................................................................. 48
   6.2.3. Cut-of-date ............................................................................................................. 48
6.3.     Compensation, Support and Resettlement Policies .................................................... 48
   6.3.1. Compensation for Permanent Impacts .................................................................. 48
   6.3.2. Compensation for Temporary Impacts (during construction) ............................... 53
   6.3.3. Supports/Allowances.............................................................................................. 54
6.4.     Entitlement Matrix ..................................................................................................... 57
6.5.     Arrangement of resettlement sites for the relocated households ................................ 57
6.6.     Livelihood Restoration Plan (LRP) ............................................................................ 59
   6.6.1. Strategy of livelihood restoration .......................................................................... 59
   6.6.2. Potential Activities Raised by Households ............................................................ 60
   6.6.3. Eligibility ............................................................................................................... 62
   6.6.4. Key Development Activities of the LRP ................................................................. 63
VII.     INSTITUTIONAL ARRANGEMENT................................................................... 64
7.1.     Responsibility of the Stakeholders ............................................................................. 64
   7.1.1. At the Central Level ............................................................................................... 64
   7.1.2. At the local level .................................................................................................... 65

The Updated RAP in August 2022                                                                                                Page iii
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
VIII. GRIEVANCE REDRESS MECHANISM ............................................................. 69
8.1.     Requirements of the Grievance Redress Mechanism ................................................. 69
8.2.     Grievance Redress Procedures ................................................................................... 69
   8.2.1. Onsite complaint addressing procedure ................................................................ 69
   8.2.2. Official GRM as per Government Regulation ....................................................... 70
8.3.     Grievance Redress Management ................................................................................ 71
   8.3.1. DPCs and CPCs .................................................................................................... 71
   8.3.2. PMU2 ..................................................................................................................... 71
8.4.     Grievance Redress Montoring .................................................................................... 71
IX.      MONITORING AND EVALUATION ................................................................... 72
9.1.     Objectives of Monitoring and Evaluation .................................................................. 72
9.2.     Internal Monitoring .................................................................................................... 72
   9.2.1. Requirements of Internal Monitoring .................................................................... 72
   9.2.2. Key Indicators for Internal Monitoring ................................................................. 72
9.3.     External Monitoring (Independent Monitoring)......................................................... 72
   9.3.1. Requirements External Monitoring ....................................................................... 72
   9.3.2. Key Indicators for External Monitoring ................................................................ 73
9.4.     Community Monitoring.............................................................................................. 74
9.5.     Monitoring of the World Bank ................................................................................... 74
X.       COST AND BUDGET.............................................................................................. 75
10.1.    Basic data for cost estimation of compensation, support and resettlement ................ 75
10.2.    Updated estimated cost for of compensation, support and resettlement .................... 75
XI.      APPENDICES .......................................................................................................... 77
11.1.    Appendix 1 – Entitlements Matrix ............................................................................. 78
11.2.    Appendix 2 - The questionnaire for IOL and social and economic survey of affected
         assets (applied for the 1st updated RAP) .................................................................... 92
11.3.    Appendix 3 – Some Minutes of Consultation ............................................................ 98
11.4.    Appendix 4 –Form of Minute of Consultation during the RAP implementation ..... 103
11.5.    Appendix 5 –Instruction for In-depth Interview during the RAP updating ............. 105
11.6.    Appendix 6 – Questionnaire for the socioeconomic survey to update the RAPs..... 106




The Updated RAP in August 2022                                                                                                Page iv
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                     LIST OF TABLES
Table 1 – CHCIP – NH19 Road Improvement .......................................................................... 2
Table 2 – Detailed information of section in Gia Lai province .................................................. 4
Table 3 – Gaps between the World Bank’s and Government of Vietnam’s Policy ................. 10
Table 4 – Land use status of City/Town/Districts under the Project in Gia Lai Province ....... 14
Table 5 – Population of Communes/Wards/Townships in the Project Area ............................ 16
Table 6 – Schools in communes/wards/townships in the Project’s area .................................. 18
Table 7 – Summary of the Affected Households and Family’s structure ................................ 20
Table 8 - Average Monthly Income per Affected Household .................................................. 26
Table 9 – Summary of the Affected households ...................................................................... 30
Table 10 – Updated Scope of land acquisition ......................................................................... 32
Table 11 - Number of participants in public consultation ........................................................ 39
Table 12 – Proposed mechanism for community participation in the next steps ..................... 43
Table 13 – The cut-off-date in Gia Lai province ...................................................................... 48
Table 14 – Relocation Options and Resettlement arrangement for the relocated households . 58
Table 15 – Steps proposed for the implementation phase of Livelihood restoration ............... 61
Table 16 – Estimated Cost for Compensation, Support and Resettlement ............................... 75




The Updated RAP in August 2022                                                                                   Page v
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                     ABBREVIATION
           AH               Affected household
           AP               Affected Person
           CARC             Compensation, Assistance and Resettlement Council
           CHCIP            Central Highlands Connectivity Improvement Project
           CP               Compensation Plan
           DBCLA            District Board for Compensation and Land Acquisition
           DCSCC            District Compensation and Site Clearance Committee
           DMS              Detailed Measurement Survey
           DONRE            Department of Natural Resources and Environment
           EM               Ethnic Minority
           EMC              External Monitoring Consultant
           EMDP             Ethnic Minority Development Plan
           HH               Household
           LFDC             Land Fund Development Center
           LURC             Land Use Right Certificate
           M&E              Monitoring and Evaluation
           MOT              Ministry of Transport
           PAH              Project affected household
           PAP              Project affected person
           PC               People’s Committee
           PIB              Public Information Booklet
           PMU2             Project Management Unit No. 2
           PPMU             Provincial Project Management Unit
           RAP              Resettlement Action Plan
           RCS              Replacement cost survey
           TOR              Term of Reference
           uRAP             updated Resettlement Action Plan
           WB               World Bank




The Updated RAP in August 2022                                                     Page vi
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                           GLOSSARY
 Affected person (AP)    :   Persons/individuals who as a direct consequence of the Project and
                             without their informed consent or power of choice, are either (a)
                             physically relocated or lose their shelter, (b) lose their assets or access to
                             assets , or (c) lose a source of income or means of livelihood whether they
                             are physically relocated to another place or not, (d) affected by the project
                             in part (marginally) or in full (severely), temporarily or permanently
                             through land acquisition that includes any person, firms, public or private
                             institutions. The PAPs, therefore, include:
                                 •   Persons whose agricultural land will be affected (permanently or
                                     temporarily) by the Project;
                                 •   Persons whose residential land/houses will be affected in part or
                                     in total (permanently or temporarily) by the Project;
                                 •   Persons whose leased houses will be affected (permanently or
                                     temporarily) by the Project;
                                 •   Persons whose businesses, including farm and non-farm
                                     business, or places of work, will be affected (permanently or
                                     temporarily) by the Project;
                                 •   Persons whose crops and trees (annual and perennial) will be
                                     affected by the Project;
                                 •   Persons whose other assets or access to those assets, will be
                                     affected in part or in total by the Project;
                                 •   Persons who are squatters in public safety zones (i.e. right of the
                                     way) who are usually poor and rely on their retailed business
                                     (located on the right of the way) for income generation activities;
                                 •   persons who lose work/employment as a result of the project’s
                                     impact;
                                 •   persons or organizations who lose access to community
                                     resources/property as a result of the project; and
                                 •   persons whose any other fixed or movable asset acquired or
                                     possessed.
 Compensation            :   Means payment in cash or in kind to replace losses of lands, housing,
                             income and other assets caused by a project. All compensation is based
                             on the principle of replacement cost, which is the method of valuing assets
                             to replace the loss at current market rates, plus any transaction costs such
                             as administrative charges, taxes, registration and titling costs.
 Customary rights to         Patterns of long-standing community land and resource usage in
 lands and resources         accordance with Ethnic Minority Peoples' customary laws, values,
                             customs, and traditions, including seasonal or cyclical use, rather than
                             formal legal title to land and resources issued by the State
 Cut-off- date           :   The cut-off date in accordance with Article 67.1 of Land Law 2013 is the
                             date when the Notice of Land Acquisition is officially released and sent
                             to all identified project affected households. Once cut-off date is
                             established, persons who encroached within the project boundary limits

The Updated RAP in August 2022                                                                    Page vii
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                             will not be eligible for claims of compensation or any form of
                             resettlement assistance.
 Detailed           :        The finalization and/or validation of the results of the Inventory of Losses
 Measurement Survey          (IOL), severity of impacts and list of affected persons after the approval
 (DMS)                       of the detailed design and demarcation of project boundaries on the
                             ground are completed. The cost of compensation, assistance and
                             resettlement is determined following completion of the DMS.
 Eligibility Criteria    :       -   Eligibility is irrespective of formal legal rights to land or of
                                     customary claim (recognition of the rights and concerns of
                                     indigenous or ethnic minority communities) to the land the PAPs
                                     are occupying. A set of criteria that was developed in line with
                                     the World Bank’s OP 4.12 to define the Project Affected Persons
                                     based on land ownership of the affected persons and severity of
                                     impacts, including:
                                 -   Persons whose agricultural land will be affected either severely
                                     or marginally, permanently or temporarily by the Project;
                                 -   Persons whose residential land/houses will be affected in part or
                                     in total (severely or marginally), permanently or temporarily;
                                 -   Persons whose leased houses will be affected either severely or
                                     marginally, permanently or temporarily;
                                 -   Persons whose businesses, including farm and non-farm
                                     business, or places of work will be affected either severely or
                                     marginally, permanently or temporarily.
                                 -   Persons whose crops and trees (annual and perennial) will be
                                     affected;
                                 -   Persons whose other assets or access to those assets, will be
                                     affected in part or in total, permanently or temporarily by the
                                     Project;
                                 -   Persons who are informal settlers in public safety zones (i.e. right
                                     of way) who are poor and rely on their retailed business on the
                                     safety zone for income generation activities; and
                                 -   Persons who rent houses for purpose of living.
 Entitlements            :   The range of measures comprising cash or in-kind compensation,
                             relocation cost, rehabilitation assistance, income substitution, and
                             relocation which are due to PAPs depending on the degree of losses, to
                             restore, at a minimum, their social and economic base to pre-project levels
 Free, Prior and             The process of meaningful engagement with indigenous peoples at each
 Informed                    stage of a project, particularly during project preparation to fully identify
 Consultations (FPIC)        their views and ascertain their broad community support for the project.
 Income Restoration      :   Re-establishing productive livelihood of APs to enable income generation
                             equal to or, if possible, better than that earned by the affected persons
                             before being affected.
 Income Restoration :        A program with various interrelated activities that aims to support
 Program                     severely affected and vulnerable households in the difficult task of

The Updated RAP in August 2022                                                                   Page viii
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                             restoring their standards of living to at least pre-project levels through
                             measures that involve enhancing productivity with the remaining human
                             and material assets of the AHs, and/or engaging in new or supplementary
                             livelihood activities The program is designed to suit the specific needs of
                             the participating AHs and is subject to opportunities and resources
                             available to the AHs where they are located.
 Inventory of Loses          The inventory of assets as a preliminary record of affected or lost assets
                             and people/households affected. The IOL is completed during the
                             preparatory phase/feasibility studies.
 Involuntary             :   Resettlement is involuntary when the APs have no right to refuse the land
 Resettlement                acquisition by the state that result in their displacement. This occurs when
                             land is acquired through (i) expropriation by invoking the eminent domain
                             power of the state, or (ii) land is acquired through negotiated settlement
                             when the pricing is negotiated in a process where expropriation will be
                             the consequence of a failure in the negotiation.
 Land acquisition        :   Means the process whereby a person is compelled by the Government
                             through the Executing Agency of the Project to alienate all or part of the
                             land she/he owns or possesses in favor of the State in the implementation
                             of the Project or any of its components in return for consideration.
 Marginally Affected     :   The impact is only partial or less than 20% of land holding or less than
                             10% for vulnerable group and the remaining portion of the property or
                             asset is still viable for continued use or meet expected personal yield.
                             Compensation will be on the affected portion only.
 Meaningful              :   A process that: (i) begins early in the project preparation stage and is
 Consultation                carried out on an ongoing basis throughout the project cycle; (ii) provides
                             timely disclosure of relevant and adequate information that is
                             understandable and readily accessible to APs; (iii) is undertaken in an
                             atmosphere free of intimidation or coercion; (iv) is gender inclusive and
                             responsive, and tailored to the needs of disadvantaged and vulnerable
                             groups; and (v) enables the incorporation of all relevant views of APs and
                             other stakeholders into decision making, such as project design,
                             mitigation measures, the sharing of development              benefits and
                             opportunities, and implementation issues.
 Relocation              :   Displacement or physical movement of the PAPs from the affected area
                             to a new area/site and the rebuilding of houses, infrastructure, provision
                             of assets, including productive land/employment, and the re-
                             establishment of income, livelihood, and living, and social systems.
 Relocation Assistance :     Support provided to persons who are physically displaced by the project.
                             Relocation assistance may include transportation, food, shelter, and social
                             services that are provided to the displaced persons during their relocation.
                             It may also include cash allowances that compensate APs for the
                             inconvenience associated with resettlement and defray the expenses of a
                             transition to a new locale, such as moving expenses and lost work days.


The Updated RAP in August 2022                                                                   Page ix
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
 Remaining       Land        Include costs that the land user has invested in land (for the land use
 Investment Cost             purpose) but have not been fully recovered by the time the land is
                             acquired. These includes costs for: a) landfill, b) soil fertility
                             improvement, soil erosion prevention (for farming purpose), c)
                             foundation preparation (for business purpose), and d) other investment as
                             appropriate to the land use purpose
 Replacement cost        :   The amount of compensation sufficient to replace lost assets, including
                             transaction costs, which may include taxes, fees, transportation, labor, etc.
                             With regard to land and structures, "replacement cost" is defined as
                             follows: For agricultural land, it is the pre-project or pre-displacement,
                             whichever is higher, market value of land of equal productive potential or
                             use located in the vicinity of the affected land, plus the cost of preparing
                             the land to levels similar to those of the affected land, plus the cost of any
                             registration and transfer taxes. For land in urban areas, it is the pre-
                             displacement market value of land of equal size and use, with similar or
                             improved public infrastructure facilities and services and located in the
                             vicinity of the affected land, plus the cost of any registration and transfer
                             taxes. For houses and other structures, it is cost to build the new
                             house/structure with similar technical standard without depreciation and
                             deduction of salvageable materials, plus the cost of any related
                             registration and taxes. For crops, trees, and other perennials based on
                             current market value and other assets (i.e., income, cultural or aesthetic)
                             based on the replacement cost or cost of mitigating measures.
 Right of Way - ROW      :   This is the area which will be cleared of all structures and obstructions.
 Replacement      Cost :     This refers to the process involved in determining replacement costs of
 Study (RCS)                 affected assets based on empirical data.
 Resettlement            :   Refers to various measures provided to APs or AHs to mitigate any and
                             all adverse social impacts of the project, including compensation,
                             assistance, relocation (where relevant), and rehabilitation as needed.
 Resettlement Action :       A time-bound action plan prepared to compensate PAPs and /or mitigate
 Plan - RAP                  the impact of resettlement that includes the objectives, principles,
                             entitlements, specific activities, responsibilities of concerned agencies,
                             groups or individuals, and budget for addressing the displacement of
                             people from assets, sources of incomes, houses, and communities
                             towards reconstructing their disrupted lives and improving or restoring
                             their standards of living to at least pre-displacement level.
 Severely   affected :       The portion of the property to be affected is more than 20% or 10% for
 Households                  vulnerable groups of the total area or even less than 10% if the remaining
                             portion is no longer economically viable or it will no longer function as
                             intended. Full compensation of the whole property
 Stakeholder                 All individuals, groups, organizations, and institutions interested in and
                             potentially affected by a project or having the ability to influence a project
 Vulnerable groups           Distinct groups of people who might suffer disproportionately or face
                             the risk of being further marginalized by the effects of resettlement and
The Updated RAP in August 2022                                                                      Page x
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                            specifically include: (i) women headed household (widow, disabled
                            husband with elderly or children), (ii) disabled or the elderly living alone,
                            (iii) poor people (living below the state poverty threshold), (iv) the
                            landless, and (v) ethnic minority groups.




The Updated RAP in August 2022                                                                   Page xi
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                             PREFACE
This is the Updated Resettlement action Plan (uRAP) for the subproject in Gia Lai Province
Subproject
1.     Summary of the Resettlement Action Plan
The implementation of the project will cause disturbance, land acquisition,
displacement/relocation of people and disruption of income generating activities due to the
clearance of road right of way (ROW) or the project boundary limits. Nonetheless, mitigation
and compensation measures are to be applied to redress the unavoidable adverse effects of
project construction activities on local people through the Resettlement Action Plan (RAP).
The RAP for Gia Lai province was prepared in 2017 since the subproject require land
acquisition is in accordance with the policies prescribed in World Bank’s OP 4.12 (Involuntary
Resettlement) and Vietnam GOV’s policies. The key principles of the resettlement are:
    (i)     Physical displacement, economic and physical adverse impacts will be avoided
            where feasible or, if not possible, minimized by examining all available design
            alternatives, technology, and/or site selection. Where avoidance is not possible,
            impacts must be mitigated;
    (ii)    If the need for resettlement is unavoidable, resettlement activities will be executed
            as an integral part of the project, providing sufficient investment resources to enable
            the persons affected by the project to receive the project benefits; and
    (iii)   All project affected persons (PAPs) will be meaningfully consulted and could
            participate in planning and implementing resettlement programs.
Specifically, RAP aims to:
   (i)     Ensure that no impoverishment of people shall result as a consequence of land
           acquisition, acquisition of assets, and resettlement for purposes of Project
           implementation.
   (ii)    Ensure no affected person is worse off as a result of land acquisition due to project
           implementation.
   (iii)   Ensure all affected persons are consulted and participated in project activities
   (iv)    Ensure all affected persons aware of procedure for grievances redress which is easily
           accessible and responsive.
   (v)     Have in place a consultative, transparent, and accountable involuntary resettlement
           process with a time frame agreed to by MOT/PMU2 and the affected persons.
   (vi)    Provide adequate assistance in the form of subsistence, transport, temporary
           accommodation, housing, vocational training, capacity building, service provision
           etc. to project affected persons.
2.    WB’s requirements for updating of the RAP
WB requires to update the RAP if there are significant changes or more than 20% changes in
scope of impact and replacement cost after the completion of DMS or changes in policy on
compensation, support and resettlement which affects rights and entitlements of PAPs. Updated
RAP needs to be submitted to the Bank for review and endorsement. Implementation of land
acquisition, compensation and resettlement should be complied with the updated RAP.
Updated RAP needs to reflect the results of the following:

The Updated RAP in August 2022                                                             Page xii
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
    o Results of Detailed Measurement Survey (DMS)
    o Additional Socioeconomic Survey – in case where there is significant changes in
        technical design/road alignment which cause remarkable increase/decrease of the
        number of affected households.
    o Additional Public Consultation with affected households, particularly on:
            a. Resettlement options,
            b. Needs assessment that PAPs expect to support their livelihood restoration.
    o Replacement Costs Survey
3.     The RAP update history
    • The first Updating of the RAP in August 2020
The origin RAP was prepared in 2017 as part of the Feasibility Studies. The first Updated RAP
was prepared in 2020 primarily updating the policies to address the discrepancies/ inaccuracies
in the RAP of 2017, clarifying the institutional framework and mechanism for implementation,
and the monitoring and evaluation. At that time, DMS was not conducted because detailed
design had not been completed and approved so that no resettlement data was updated.
       • The second Updating of the RAP in August 2022
The Second Updated Resettlement Action Plan 2022 has been prepared based on results of
Detailed Measurement Survey (DMS), Replacement Cost Survey and consultation with the
affected people after the approval of the detailed design and the Land Acquisition Plan.
The Second Updated Resettlement Action Plan 2022 was prepared based on the results of
detailed measurement survey (DMS), replacement cost survey and consultation with the
affected people after the approval of the detailed design and the Land Acquisition Plan. The
socio-economic survey found that there are 915 affected households with 145 HHs are
considered severely affected households, including 16 relocated households and 129 affected
households who loss more than 20% of agricultural/roductive land.




The Updated RAP in August 2022                                                         Page xiii
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
  I.     INTRODUCTION
 1.1.    Project Introduction
1.1.1.   Project Name
  2.     The Central Highlands Connectivity Improvement Project (CHCIP), hereinafter referred to
         be “Project�?, will be implemented by the Government of Vietnam (GOV) through a Credit
         from the International Development Association (IDA) of the World Bank Group (WBG).
1.1.2. Project Objectives
 3.     The project is implemented with the aim to:
       (i)    Contribute to the development of the Asian Highway system connecting Vietnamese
              coastal corridor with neighboring countries;
       (ii)   Strengthen the transport and logistics connectivity along the East-West corridor
              from the Central Highlands to the Central Coastal Provinces;
       (iii)  Develop a road safety corridor on National Highway No. 19 (NH19) that meets the
              international traffic safety standards including Vietnam’s Traffic Safety Strategy
              requirements to a minimum of the International Road Assessment Program (IRAP)
              3-star;
       (iv)   Improve the connectivity of the NH19 and the project will respond to the impending
              effect of climate change.
1.1.3. Project Locations
 4.    NH19 is about 243 km long, 7-12 m wide, starts from Quy Nhon Port (Quy Nhon City.
       Binh Dinh province) to Le Thanh border gate bordering Cambodia, Gia Lai province. The
       project runs through 8 districts/cities/towns of 2 provinces, including Son Tay district, Binh
       Dinh province; Pleiku City, An Khe town, districts of Dak Po, Mang Yang, Dak Doa, Chu
       Prong and Duc Co, Gia Lai province. Details of the routes are presented in the Figure 1.




                                    Figure 1 – CHCIP Location Map

1.1.4. Project’s components
 5.    The Project consists of two components: (1) Road improvement and (2) Project

   The Updated RAP in August 2022                                                              Page 1
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
        implementation support.
              • Component 1 - Road improvement
6.      Component 1 - Road improvement with total estimated investment capital of about USD
        145 million, including the following investment items:
       (i)    Upgrading about 143.84 km of existing NH19 with investment items including: (a)
              rehabilitation of about 16 km of existing road; (b) an extension of approximately
              114 km of road with a cross section from 7 m to 10-11 m, for a section of 5 km will
              be widened to 16 m. Road widening will be done with the installation of roadside
              sewers; (c) Construction of 08 new bridges in the An Khe Bypass and Pleiku Bypass;
              and improvement of 8 existing weak bridges on NH19 with bridge lengths of 09 m
              to 33 m, bridge width of 09 m; and (d) The section on An Khe Bypass (Km 56 - Km
              67) will be improved to increase the radius of the curve and protect the slope. Please
              see more details in Table 1.
                               Table 1 – CHCIP – NH19 Road Improvement
     Construction        Road Section/Bypass       Length           Bridges            Province
      Packages                                      (km)
       PK CW1         Km 50+000 – Km 67+000         17.00     2     Bridges     for   Binh Dinh
                                                              Replacement
      PK CW 2         Km 0+000 - Km13+700 (An       13.70     6 new bridges (342m)      Gia Lai
                      Khe Bypass)
      PK CW 3         Km 67+000 – Km 70+740         3.74      4    Bridges      for     Gia Lai
                      Km 83+600 – Km 90+000         6.40      Replacement

     PK CW 4A         Km 131+300 – Km160+000        28.70     2    Bridges      for     Gia Lai
                                                              Replacement
      PK CW 4B        Km 155+000–Km160+000          13.30     2 new bridges (147m)      Gia Lai
                         (Pleiku Bypass)
      PK CW 5         Km 180+000 – Km 200+000       20.00                               Gia Lai
      PK CW 6         Km 200+000 – Km 222+000       22.00                               Gia Lai
      PK CW 7         Km 222+000 – Km 241+000       19.00                               Gia Lai
                  TOTAL LENGTH                     143.84
                                                Source: Project document, PMU2 – MoT, March 2021
       (ii)      Constructing a new 26.9 km of bypass route including 13.7 km of An Khe bypass
                 and 13.2 km of Pleiku bypass with a road surface width of 11 m. Constructing 08
                 new bridges on the bypass routes with the bridge surface width of 12 m long and
                 from 33 to 99 m wide.
              • Component 2- Project implementation support
7.      Component 2 - Implementation support with total investment estimated at 9.05 million
        USD includes the following main activities:
      (i) Preparing Detailed Design Document (DDD) for road sections, bridges and bypasses
           to be improved, as well as construction supervision and safeguards monitoring, these
           are important items for specific climatic environment, with its variable nature and
 The Updated RAP in August 2022                                                               Page 2
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
               extreme weather phenomena, Vietnam's infrastructure is vulnerable to climate
               impacts.
        (ii)   Support activities for road safety:
                  o     Conducting a Traffic Safety Audit
                  o      Impact assessment of motorcycle lanes in Vietnam and updating draft manual
                         for motorcycle lane design and specifications with the incorporation of
                         international practices
                  o      Strengthening the road safety management institutional capacity and
                         structures to improve road safety measures.
        (iii) Technical support for climate change adaptation
                o     Supporting in identifying appropriate climate change adaptation measures to
                      reduce the impact of landslides on NH19. Specifically, this subcomponent
                      will aim to strengthen the detailed design of the roads as major congestion
                      related climate has been identified along NH19. Works within this framework
                      will provide design recommendations that support the prioritization of
                      climate resilience measures (including “gray�?, “green�? and “soft�? solutions
                      or a combination of them) to design detailed roads at identified hotspots or
                      congestion.
                  o      Reviewing existing guidelines and technical standards for the road sector with
                         a climate change and disaster risk management vision to increase
                         understanding of the possible impacts of global climate change for road
                         infrastructure and networks.
  Among 2 components, only component 1 requires land acquisition for construction of bypasses
  and widening the road.
1.1.5. Construction Packages of the subProject in Gia Lai province
 8.    The NH19 section in Gia Lai province has a length of 126.84 km with a total number of 14
       bridges to be replaced or newly built1. This section has 7 construction packages and runs
       through the area of Pleiku City, An Khe town, and the districts of Dak Po, Mang Yang,
       Dak Doa, Chu Prong and Duc Co in Gia Lai province. Details civil works packages of the
       section in Gia Lai were presented in Table 2.




  1
      06 bridges will be replaced and 08 bridges will be newly built
  The Updated RAP in August 2022                                                                 Page 3
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
                     Table 2 – Detailed information of section in Gia Lai province
        Package                                      Length
                               Section                               Bridges             Location
         name                                         (km)
      PK CW 2         Km 0+000 - Km13+700             13.70      Constructing 06     An Khe town
                      (An Khe detour)                            new       bridges
                                                                 with a total
                                                                 length of 342 m
      PK CW 3         Km 67+000 – Km 70+740            3.74      Replacing   04      An Khe town and
                      Km 83+600 – Km 90+000            6.40      bridges on the      Dac Po district
                                                                 route
      PK CW 4A        Km     131+300           –      28.70      Replacing   02      Mang Yang and
                      Km160+000                                  bridges on the      Dak Doa districts
                                                                 route
      PK CW 4B        Km 155+000–Km160+000            13.30      Constructing 02     Pleiku City
                      (Pleiku detour)                            new       bridges
                                                                 with a total
                                                                 length of 147 m
      PK CW 5         Km 180+000         –   Km       20.00                          Chu Prong and
                      200+000                                                        Duc Co districts
      PK CW 6         Km 200+000         –   Km       22.00                          Duc Co district
                      222+000
      PK CW 7         Km 222+000         –   Km       19.00                          Duc Co district
                      241+000
                                Total                126.84
                                                   Source: Project document, PMU2 – MoT, March 2021
 1.2. Resettlement Action Plan
1.2.1 Resettlement Action Plan
           • Objectives of the Resettlement Action Plan (RAP)
 9.      The preparation of the RAP for Gia Lai province since the subprojects require land
         acquisition is in accordance with the policies prescribed in World Bank’s OP 4.12
         (Involuntary Resettlement). In line with Bank’s OP 4.12, the key principles of the
         resettlement are:
        (i)      Physical displacement, economic and physical adverse impacts will be avoided
                 where feasible or, if not possible, minimized by examining all available design
                 alternatives, technology, and/or site selection. Where avoidance is not possible,
                 impacts must be mitigated;
        (ii)     If the need for resettlement is unavoidable, resettlement activities will be executed
                 as an integral part of the project, providing sufficient investment resources to enable
                 the persons affected by the project to receive the project benefits; and
        (iii)    All project affected persons (PAPs) will be meaningfully consulted and could
                 participate in planning and implementing resettlement programs.

  The Updated RAP in August 2022                                                                   Page 4
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
 10.    Specifically, RAP aims to:
       (i)     Ensure that no impoverishment of people shall result as a consequence of land
               acquisition, acquisition of assets, and resettlement for purposes of Project
               implementation.
       (ii)    Ensure no affected person is worse off as a result of land acquisition due to project
               implementation.
       (iii)   Ensure all affected persons are consulted and participated in project activities
       (iv)    Ensure all affected persons aware of procedure for grievances redress which is easily
               accessible and responsive.
       (v)     Have in place a consultative, transparent, and accountable involuntary resettlement
               process with a time frame agreed to by MOT/PMU2 and the affected persons.
       (vi)    Provide adequate assistance in the form of subsistence, transport, temporary
               accommodation, housing, vocational training, capacity building, service provision
               etc. to project affected persons.
          • Origin Resettlement Action Plan (RAP) in 2017
 11.   The implementation of the project will cause disturbance, land acquisition,
       displacement/relocation of people and disruption of income generating activities due to the
       clearance of road right of way (ROW) or the project boundary limits. Nonetheless,
       mitigation and compensation measures are to be applied to redress the unavoidable adverse
       effects of project construction activities on local people through the Resettlement Action
       Plan (RAP) which was prepared by PMU2 and approved by the government and the World
       Bank.
1.2.2 Updated Resettlement Plans
          • Key Issues subject for RAP updating
 12. WB requires to update the RAP if there are significant changes in scope of impact and
     replacement cost after the completion of DMS or changes in policy on compensation,
     support and resettlement which affects rights and entitlements of PAPs. Updated RAP
     needs to be submitted to the Bank for review and endorsement. Implementation of land
     acquisition, compensation and resettlement for the subproject should be complied with the
     updated RAP.
 13. The Updated RAP for Gia Lai subproject includes the results of the following:
     o Detailed Measurement Survey based on the approved detailed technical design
     o Additional Public Consultation with affected households, particularly on:
             a. Resettlement options,
             b. Needs assessment that PAPs expect to support their livelihood restoration.
     o Replacement Costs Survey
 14. Main objectives of the updated RAP are: (i) Update project information according to
     approved detailed technical design; (ii) Accurately determine the scale of land acquisition
     of the project based on the results of the DMS that has been implemented; (iii) replacement
     Cost for Compensation, Support and Resettlement of the Project; and additional
     consultation with affected people in compensation plans.
 15. .
  The Updated RAP in August 2022                                                              Page 5
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
         • Approach and Methodology for updating of the RAP
16.    Approach and methodology mainly consist of quantitative and qualitative tools and
       techniques.
      - Collection of resettlement data and review of project literatures. This phase
          familiarized with the concerned and important stakeholders to identify and collect the
          available resettlement data and related documents to update the RAP. This involved (a)
          discussions with PMU2 and other concerned, b) collection of DMS data and
          replacement costs which were conducted by the implementing agencies; (c) Review of
          legal policy provisions: Relevant national/provincial legislations and regulations
          pertinent to the land acquisition and resettlement were reviewed to find any changes.
      - Assessment of livelihood losses. The study made an attempt to identify people losing
          their livelihood directly due to land acquisition. Also, through consultations the
          rehabilitation strategies for those losses by way of training requirements for income
          generation and other remedial and restoration measures were identified.




 The Updated RAP in August 2022                                                           Page 6
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
II.    LEGAL FRAMEWORK
 17.   This RAP has been prepared and updated based on applicable laws and regulations related
       to land acquisition, compensation, support and resettlement of the Government of Vietnam
       and the World Bank’s operational policy on Involuntary Resettlement (OP 4.12) equally
       in consonance with the provisions of the Resettlement Framework (RF) that has been
       formulated for WB funded projects to mitigate adverse effects. This RAP was also
       developed on consultations with different stakeholders under the CHCIP project,
       particularly with the affected persons who will be compensated for the assets to be affected
       and supported in the restoration of their livelihoods.
2.1.   National Legal Framework
 18.   A set of legal documents of the Government of Vietnam was employed under this project
       to establish a legal framework for this RAP, including:
          • The Constitution 2013 of Viet Nam;
          • The Land Law No. 45/2013/QH13, effective in July 1, 2014;
          • The Law on Complaints 02/2011/QH13 dated 11 November 2011;
          • The Law on Denouncement03/2011/QH13 dated 11 November 2011
          • Decree No.43/2014/ND-CP dated 15 May 2014, guiding in detail some articles of
              Land Law 2013;
          • Decree No.44/2014/ND-CP dated 15 May 2014, provides the methodology for land
              pricing; adjustment to land price brackets, land price lists; specific land pricing and
              land price consultancy activities;
          • Decree No.47/2014/ND-CP dated 15 May 2014, guiding in detail some articles of
              Land Law 2013 for compensation, assistance, resettlement when land is acquired by
              the State;
         • Decree No. 56/2020/ND-CP of 25 May 2020, on management and use of official
              development assistance (ODA) and concessional loans of donors. Replacing Decree
              No. 16/2016/ND-CP dated 16 March 2016 and 132/2018/ND-CP, dated October 01,
              2018 on management and use of official development assistance (ODA) and
              concessional loans of donors.
          • Decree No. 01/2017/ND-CP dated 6/1/2017 amending and supplementing a number
              of decrees detailing the implementation of Land Law.
          • Circular No. 36/2014 / TT-BTNMT dated 30 June 2014, regulating method of
              valuation of land, construction, land price adjustment, specific land valuation and
              land valuation advisory;
          • Circular No. 37/2014/TT-BTNMT dated 30 June 2014, regulating compensation,
              assistance and resettlement when the State acquires land;
          • Decision No. 1956/2009/QD-TTg, dated 17 November 2009, by the Prime Minister
              approving the Master Plan on vocational training for rural labourer by 2020;
          • Decree No. 75/2012/ND-CP of the Government dated 3Oct 2012, specifies some of
              articles of the Complaint Law;


  The Updated RAP in August 2022                                                               Page 7
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
          •   Decree No. 76/2012/ND-CP of the Government dated 3Oct 2012, specifies some
              articles of the Denouncement Law;
          •   Circular No. 30/2014/TT-BTNMT date 2 June 2014 regulations on allocation of
              land records, lease and transfer of land use, land acquisition.
          •   Decision No.63/2015/Q�?-TTg dated10 December 2015, on the assistance policies
              for employment and vocational training to labours (households) whose land are
              acquired by the State;
          •   Decision No.09/2018/Q�?-UBND by Gia Lai PC dated March 21, 2018
              promulgating the regulation on compensation, support and resettlement when the
              state recovers land in Gia Lai;
          •   Decision No. 02/2020/Q�?-UBND of Gia Lai PC dated January 09, 2020 on
              amending and supplementing a number of the regulation issued together with
              Decision No.09/2018/QD-UBND of March 21, 2018 by the Gia Lai PC
              promulgating the regulation on compensation, support and resettlement when the
              State recover land in the Gia Lai province;
          •   Other relevant legal documents issued by People’s Committees of Gia Lai which
              are currently active.
2.2.   The World Bank’s Operational Policy on Involuntary Resettlement (OP 4.12)
 19.   Involuntary resettlement under development projects, if unmitigated, often gives rise to
       severe economic, social, and environmental risks. For instance, the production systems are
       dismantled; people face impoverishment when their productive assets or income sources
       are lost; people are relocated to environments where their productive skills may be less
       applicable and the competition for resources greater; community institutions and social
       networks are weakened; kin groups are dispersed; and cultural identity, traditional
       authority, and the potential for mutual help are diminished or lost.
 20.   Given the above, World Bank’s Operational Policy on Involuntary Resettlement (OP 4.12)
       provides comprehensive guidance in complying with the requirements for environmental
       and Social Safeguards considerations (involuntary resettlement and indigenous
       people/ethnic minorities) of the project. It contains three important elements as follows:
              o provision of support and assistance for those who lose their land, assets, or
                livelihood due to land acquisition or restriction on land use;
              o assistance for relocation including provision of relocation sites with appropriate
                facilities and services; and
           o assistance for rehabilitation to improve or achieve at least the same level of well-
               being with or without the project.
 21. The overall objective of the policies is:
    (a)   Involuntary resettlement should be avoided where feasible, or minimized, exploring
          all viable alternative project designs;
    (b)   Where it is not feasible to avoid resettlement, resettlement activities should be
          conceived and executed as sustainable development programs, providing sufficient
          investment resources to enable the persons displaced by the project to share in project

  The Updated RAP in August 2022                                                            Page 8
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
              benefits. Displaced persons should be meaningfully consulted and should have
              opportunities to participate in planning and implementing resettlement programs;
       (c)    Displaced persons should be assisted in their efforts to improve their livelihoods and
              standards of living or at least to restore them, in real terms, to pre-displacement levels
              or to levels prevailing prior to the beginning of project implementation, whichever is
              higher.
2.3.    Gaps between the WB’s OP 4.12 and National Policies on Involuntary Resettlement
        and Hamonization Measures
 22.    The resettlement and compensation policies applied for the project are in accordance with
        the World Bank’s requirements and laws of the Socialist Republic of Viet Nam. Under the
        WB policy, it is a condition of the funding institution that the Bank’s requirements are met
        in relation to resettlement, compensation and rehabilitation to all affected households as
        defined in the OP4.12.
 23.    With the promulgation of the Government Land Law 2013 (No. 45/2013/QH13) and
        relevant Decrees stated above, the policies and practices of the Government have become
        more consistent with the WB’s social safeguards policies. Nonetheless, provisions and
        principles adopted in this RAP will supersede the provisions of the relevant decrees
        currently in force in Viet Nam wherever a gap exists, as provided for under Item 2, Article
        87 of the land law 2013 and Decree No. 56/2020/ND-CP of 25 May 2020, on management
        and use of official development assistance (ODA) and concessional loans of donors.
 24.    The legal and policy framework on land acquisition and resettlement of GOV has been
        compared with the requirements of WB’s policy and gaps were identified. The gap-filling
        measures required to resolve the differences are shown in Table 3.




   The Updated RAP in August 2022                                                                 Page 9
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                      Gia Lai Province Subproject
                                       Table 3 – Gaps between the World Bank’s and Government of Vietnam’s Policy
       Subjects                  World Bank’s OP 4.12              Government of Vietnam and Gia Lai PPC                         Project Measures

 1. Land Property
 1.1.Policy objectives    PAPs (Project Affected Persons)        There is a provision of support to be considered  Livelihoods and income sources will be
                          should be assisted in their efforts    by PPC to ensure they have a place to live, to    restored in real terms, at least, to the pre-
                          to improve their livelihoods and       stabilize their living and production. (Article 25displacement levels or to levels prevailing
                          standards of living or at least to     of Decree 47).                                    prior to the beginning of project
                          restore them, in real terms, to pre-   In case the amount of land compensation/support implementation, whichever is higher.
                          displacement levels or to levels       is not enough for resettled people to buy a
                          prevailing prior to the beginning of   minimum resettlement plot/apartment, they will
                          project             implementation,    be cash supported to be able to buy a minimum
                          whichever is higher                    resettlement plot/apartment (Article 86.4 of Land
                                                                 Law 2013 and Article 27 of Decree 47)
 1.2. Compensation for     a) Agriculture land: PAPs are   Land Law 2013, Article 77, item 2 and article 92:          a) Agricultural land used before
 land and non-land         supported     in                Persons who have used agricultural land before
                                                resettlement                                                          1/7/2004 will be compensated at
 assets of PAPs without    instead of compensation for the 1st July 2004 and are directly involved in                 replacement cost; used after 1/7/2004 is
 LURC or illegal for       land they are occupying/using,  agriculture production on the acquired land                assisted for livelihood restoration
 LURC.                     and other supports, to achieve  without LURC or ineligible for LURC will be                decided by Gia Lai PPC.
                           the resettlement objectives     compensated for the acquired land area but not             b) No compensation for illegal
                                                           exceed quota of agricultural land allocation. But
                           stated in OP4.12, if the land area                                                         residential land, but provision of
                           encroached before the official  no compensation for non-land assets in the                 resettlement assistance and other
                           cut-off date;                   following cases: (i) the assets subject to the land        supports according to decision of the
                           b) Non-agriculture land: no recovery as stipulated in one of items a, b, d, đ, e,          PPC. For displaced cases, if user has no
                           compensation but user will get I, clause 1, article 64 and items b, d, clause 1,           land/house       in      the     project
                           resettlement assistance.        article 65 of the Land Law 2013; the assets                commune/ward they will be allocated a
                                                           created after the notification on land acquisition;        standard land plot/apartment in
                          c) Compensation for loss of non-
                                                           and (iii) unused public infrastructures and other          resettlement site with land use levy; if
                          land assets including dwellings,
                                                           works.                                                     the land user cannot afford to pay for
                          structures, tree, crops at full
The Updated RAP in August 2022                                                                   Page 10
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                  Gia Lai Province Subproject
       Subjects                  World Bank’s OP 4.12             Government of Vietnam and Gia Lai PPC                      Project Measures
                          replacement cost, if they have been                                                     land use levy, they will be debited and
                          constructed/created before cut-off                                                      paid by instalments.
                          date.                                                                                   c) compensate for non-land assets if they
                                                                                                                  have been created before cut-off date.
 2. Compensation rate
 2.1.      Compensation Compensation for lost land and          Compensation for land at specific land price of Independent        appraiser     identifies
 rates for land and non- non-land assets including houses       affected land; Compensation for living house at replacement costs for all types of assets
 land assets             and structures should be paid at       the cost enough for constructing new house with affected to apply for compensation.
                         full replacement costs without         similar technical standard; Compensation for
                         depreciation and deduction of          other structures at current value.
                         salvageable materials.
 2.2. Assistance for Provision of livelihood restoration Providing subsistent support for affected Provision of livelihood restoration and
 severely     affected and assistance for severely household who lose 30% or more of productive assistance measures for severely affected
 household             affected households who lose 20% land.                                      households who lose 20% (10% for the
                       (10% for the poor/vulnerable                                                poor/vulnerable households) of productive
                       households) of productive land to                                           land to achieve the objectives of
                       achieve      the     resettlement                                           resettlement
                       objectives.
 3. Grievance Redress Mechanism
 Grievance redress        Grievance redress mechanism The same governmental body makes decisions on An     effective Grievance    Redress
                          should be independent       compensation and resettlement, and also make Mechanism is established, built on the
                                                      decision on grievance redress.                existing governmental system, with
                                                                                                    monitoring by an external monitoring
                                                                                                    consultant.
 4. Monitoring and Evaluation
 Monitoring          and Internal and external monitoring Citizens are allowed to supervise and report on Both internal and external (independent)

The Updated RAP in August 2022                                                                Page 11
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                             Gia Lai Province Subproject
       Subjects                  World Bank’s OP 4.12     Government of Vietnam and Gia Lai PPC                         Project Measures
 evaluation              are required.                  breaches in land use and management on their        monitoring is to be regularly maintained
                                                        own (or through representative organizations),      (on a monthly basis for internal and bi-
                                                        including land recovery, compensation, support      annual basis for independent monitoring)
                                                        and resettlement (Article 199, Land Law 2013).      and reported to the WB. An end-of-project
                                                        There is no explicit requirements on monitoring     evaluation on the implementation of
                                                        of the resettlement works, especially independent   resettlement is required and report will be
                                                        (external) monitoring.                              prepared to confirm whether the objectives
                                                                                                            of OP 4.12 were achieved.




The Updated RAP in August 2022                                                         Page 12
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
III.    SOCIO-ECONOMIC CONDITIONS OF THE PROJECT AREA
 3.1.   General Socio-Economic conditions of the Project’s Districts in Gia Lai Province
  25.   There are seven (7) Contract Packages are within 07 districts/Town and City of Gia Lai
        with a total length of 126.84km, out of the 143.84km stretch of CHCIP. Some brief
        information on socio-economic conditions in the project's districts/Town/City in Gia Lai
        Province is described below.
3.1.1. Economic Structures
        • An Khe Town
 26.     The ratio of industry is 50.4%, service 40.4%, agriculture 9.2%.
        • Dak Po District
 27.     The ratio of trade-services is 41.5%, industry and construction accounted for 50.0% and
         agriculture, forestry and fisheries accounted for 8.5%. The district's grain food production
         in 2018 is 526.851 tons. The total cultivated area of the district is 22,415.5 ha, of which
         rice is 1,416.6 ha. Per capita income reached 45.36 VND million / person / year up to 2018.
        • Mang Yang District
 28.     In 2018, the ratio of trade-services accounted for 26.1%, industry and construction is 25.7%
         and agriculture, forestry and fisheries accounted for 48.1%. Per capita income reached 36
         million / person / year.
        • Dak Doa District
 29.     The economy steady growth, averaging at 11.0% / year. In the end of 2018, the total value
         of production reached VND 7.284 billion. Per capita income is estimated at VND 41.1
         million/ person / year up to 2018. Agricultural economy achieved an average growth of
         3.9 % / year in which the ratio of trade-services accounted for 34.4%, industry and
         construction accounted for 23.84% and agriculture, forestry and fisheries accounted for
         41.76%; agricultural development oriented commercial production, has formed and
         developed some concentrated production areas of industrial crops of high economic value,
         such as coffee, pepper. The district currently has over 27,800 hectares of coffee, 6,858.0
         hectares of rubber; over 3,205 ha of pepper. In animal husbandry, the district had a total
         livestock and poultry around 234.315 heads, of which cattle are 61.415 heads, crossbred
         rate was 26.2%.
        • Pleiku City
 30.     In 2018, the ratio of trade-services accounted for 53.07%, industry and construction
         accounted for 42.86% and agriculture, forestry and fisheries accounted for 4.08%. In 2018,
         average income / hectare of production reached about VND 93 million. Per capita income
         in 2018 reached 52 million / person / year.
        • Chư Prông District
 31.     The total production value in 2018 of the district reached VND 6,508.1 billion (100%), in
         which agriculture, forestry and fishery is 59.8%, industry and construction are 17.5% and
         services are 22.7% The total crop area of the district is 15621,6 hectares. . Per capita income
         in 2019 reached 40 VND million / person / year.
        • Duc Co District
 32.     In 2018, the value of agriculture, forestry and fishery production of the district reached

   The Updated RAP in August 2022                                                               Page 13
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
       VND 2,128.6 billion, in which service production value reached VND 1,861.1 billion,
       accounting for 37.25%; production value of handicraft industry and construction reached
       VND 1,006.5 billion, reaching 20.15%. The total cultivated area of the whole district has
       reached 32288.2 ha; in which Long-term industrial crops (coffee, rubber, cashew, pepper)
       with an area of 28,864 ha. Equivalent to 40% of the total natural area of the district and
       89.4% of the total cultivated area.
3.1.2. Available infrastructures and services
 33. Water Supply and Sanitation: Based from the 2018 Statistical Yearbook of Gia Lai
       province, the proportion of people using potable water in the project districts ranged from
       61.2% - 100%, while the highest rate recorded in Pleiku city and Dak Doa with 100% and
       the lowest was Mang Yang district. There are 17.5% of project affected households use
       water from dug wells, 29.4% use bored wells, others use tap water (53.1%). For drinking
       water, 67.6% of households use tap water, 13.5% use dug well and 18.9% use bored well.
       The statistics of Gia Lai also indicated that the proportion of households with sanitary
       latrines in the districts of the project area ranges from 49% -100%, of which the highest
       rate was in Pleiku city and the lowest was in Duc Co district.
3.1.3. Social Conditions
     • Lan Use status
 34. The project goes through An Khe town, Dak Po District, Mang Yang district, Dak Doa
      district, Pleiku city, Chu Prong district and Duc Co district-Gia Lai province. Based from
      Gia Lai Statistical Yearbook of 2018, agricultural land represents a large proportion,
      particularly on land use structure of the districts in the project area as shown below Table
      4 below.
      Table 4 – Land use status of City/Town/Districts under the Project in Gia Lai Province
                                                    Specially used/    Homestead/
     Administration unit    Agricultural Forestry                                          Total
                                                    Dedicated land    Residential land
              TX.      An
                              12,455      3,965         1,735               642           20,007
              Khê
              �?ak Pơ          24,165      18,035        3,812               385           50,253
             Mang
                              49,406      51,864        5,910              2,015         112,718
    Gia Lai Yang
    province �?ak �?oa          65,237      20,904        3,801              1,174          98,530
              Tp. Pleiku      16,693      2,273         3,211              2,832          26,077
              Chư Prông      105,395      45,596        3,530              1,035         169,391
              �?ức Cơ          60,395      6,543         2,589               460           72,186
      Land use structure      56.9%       30.5%         5.0%               1.5%           100.0%
                                                           Source: Gia Lai Statistical yearbook, 2018
     • Population
 35. The investment project routes go through 7 Districts/City and Town of Gia Lai province.
      The most populated among the coverage area is Duc Co with a total population of 55,845
      covering seven (7) communes while the least with only two communes/wards is Mang
  The Updated RAP in August 2022                                                             Page 14
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
      Yang with a total population of 16, 039. The population of the commune/ ward / township
      in project area is shown in Table 6.
36.   The population of the whole Gia Lai province has reached to 15,510,980 people in the end
      of 2018 as per Gia Lai Statistical Yearbook. Out of the provincial population, 45.03%
      belongs to the 34 ethnic minority (EM) groups. Most of the EMs are Jarai with a population
      of 424,631 (30% of total population of the province) and Bahnar with a total population
      of 166,732 (11.78% of total population of the province) and the rest of ethnic minorities
      has a total population of 40,993 (3.08 % total population of the province).
37.   The political role of ethnic minorities is enshrined such as , in the leadership of the
      communes and wards in project area, at least the Chairman or Vice Chairman of PC of
      communes, wards are from ethnic minorities. Bahnar and Jarai groups have long settled in
      the Central Highlands, concentrated mainly on both sides of NH19. They live together with
      the Kinh people and share public facilities and natural resources. The Bahnar and Jarai
      groups in the project areas include both nuclear and extended families. The ratios of men
      and women are 49% and 51%, respectively. Both Bahnar and Jarai people mainly live in a
      concentrated manner and build a close-knit relationship among members in the community,
      hence, the kinship is strong. The elderly within a village used to play a strong role in the
      social organization of the Bahnar and Jarai people, but their roles have become weakened
      over time. At present, members of these groups tend to follow the advice of the elected
      respected persons in their villages.
38.   The Bahnar and Jarai people mainly cultivate rice but in fields away from the road corridor
      and will not be subjected to restriction of access to their fields with the construction of the
      road/bypasses. In addition, they plant fruit and vegetable crops and industrial plants
      (coffee, cashew, rubber,) and raise livestock. Agricultural livelihoods form their main
      sources of income and sustenance. Some households also own small shops selling car
      appliances, food, toiletries, drinks, and other basic commodities. About 10 - 20% of the
      Bahnar and Jarai households are in the districts’ poor list. A majority of the Bahnar and
      Jarai people live on agriculture. Besides, they are hired as porters for nearby construction
      sites, or as seasonal laborers during a harvest season, or work for small businesses.




 The Updated RAP in August 2022                                                              Page 15
     CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                    Gia Lai Province Subproject
                                           Table 5 – Population of Communes/Wards/Townships in the Project Area
                                             Commune/                 Population in 2018                                Density                     Average
 Province             District                  ward/                                                   Area (km2)      (person/     Household      person/
                                                              Total         Male           Female                                                     HH
                                              township                                                                    km2)
                                      Cư An                  6,225          3,218          3,007         36.9097           169         1,624          3.83
            �?ắk Pơ
                                      Tân An                 11,277         5,817          5,460         26.5493           425         2,742          4.11
                                      Song An                4,527          2,320          2,207          44.171           102         1,220          3.71
                                      An Phước               3,289          1,689          1,600          13.200           249          877           3.75
            An Khe Town               Thành An               4,767          2,457          2,310          22.497           212         1,135           4.2
                                      An Bình                8,239          4,121          4,118          9.666            852         2,140          3.85
                                      Ngô Mây                5,097          2,584          2,513          10.278           496         1,452          3.51
                                      �?ak DJrăng             5,762          2,892          2,870          50.47          114.16        1,478          3.89
            Mang Yang
                                      Kon Dỡng Town          10,277         5,061          5,216          16.88          608.76        2,434          4.22
                                      �?ăk �?oa                16,847         8,377          8,470          21.201           794         4,446          3.79
                                      Tân Bình               4,737          2,382          2,355          21.576           219         1,278          3.71
                                      K’dang                 10,480         5,178          5,302          75.622           138         2,643          3.97
            �?ắk �?oa
                                      A Dơk                  6,677          3,283          3,394          21.127           316         1,477          4.52
                                      Glar                   10,176         5,026          5,150          40.593           250         2,278          4.47
Gia Lai                               Ia Băng                12,709         6,403          6,306          53.347           238         3,038          3.23
            Tp. Pleiku                Gào                    5,085          2,658          2,427          57.97             88         1,008          5.04
                                      An Phú                 12,334         6,253          6,081          11.16           1,106        2,840          4.34
                                      Chư H’Drông            3,139          1,675          1,464          13.13            239          608           5.16
                                      Chư �?                  11,246         5,697          5,549          14.48            777         2,097          5.36
                                      Thăng Hưng             6,395          3,183          3,212          38.93          164.27        1,674          3.82
            Chư Prông                 Bầu Cạn                5,836          2,934          2,902          33.59          173.74        1,614          3.62
                                      Bình Giáo              6,389          3,185          3,204          42.95          148.75        1,591          4.02
                                      Ia Kriêng              5,985          2,976          3,009          109.21          54.80        1,622          3.69
                                      Ia Kla                 7,689          3,830          3,859          49.95          153.94        1,899          4.05
                                      Chu Ty                 12,861         6,329          6,532          15.45          832.70        3,367          3.82
            �?ức Cơ                    Ia Pnôn                4,767          2,376          2,390          114.01          41.81        1,116          4.27
                                      Ia Nan                 7,893          3,925          3,968          90.31           87.39        1,608          4.91
                                      Ia Krêl                8,400          4,173          4,227          53.48          157.06        1,991          4.22
                                      Ia Dom                 8,250          4,248          4,002          145.43          56.73        2,073          3.98
                                                                                                                     Source: Gia Lai Statistical yearbook, 2018



     The Updated RAP in August 2022                                                           Page 16
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
    • Education
40.  The following data are extracted from Gia Lai Statistical Yearbook of 2018. Statistics show
     that there are 111 educational institutions including primary, junior high and high school
     in the communes covered by the project area. The number of educational institutions
     decreases from the 121 educational statistics in 2015. Please see more details in Table 7.
    • Health Care
41. Based from Gia Lai Statistical Yearbook of 2018, there are 122 health establishments that
     include hospitals and medical service in the Project area. (Dak Po- 9; An Khet Town -12;
     Mang Yang district -14; Dak Doa district -19; Tp. Pleiku-35; Chu Prong-22; and Duc Co
     district -11).
42. According to the final report of the Department of Health (DOH) in 2016 in Gia Lai
     province particularly in the project area often appears some common infectious diseases in
     adults, such as dengue fever, influenza, tuberculosis and eye diseases. With the children,
     there often have several diseases such as HFMD, chickenpox, eye diseases and upper
     respiratory diseases... Specifically common diseases of new cases were recorded in 2016
     in the project area as follows: (i) 13374 cases of dengue fever in Gia Lai province; (ii)
     24290 cases of influenza in Gia Lai province; (iii) 851 cases of chickenpox in Gia Lai
     province; (iv) 137 cases of HFMD in Gia Lai province (v) 754 TB cases in Gia Lai
     province; (vi) 7250 cases of eye disease in Gia Lai province. Among these diseases, TB
     has a high danger level and is prevented due to National TB prevention programs, and in
     each province, there is specialized tuberculosis hospitals. The remaining diseases, because
     care facilities and health care are well-invested, these diseases often do not outbreak on a
     large scale.
43. In July 2020, the DOH in Gia Lai specifically in Dak Doa District detected an outbreak of
     diphtheria. In response to the rise in cases, urgent preventive measures have been taken in
     Dak Doa district with all villagers undergoing medical check-ups and being given
     diphtheria vaccine shots. At present, the province recorded 2 diphtheria outbreaks totaling
     to 20 cases. More than 1,400 local people were put into isolation at their home with 19
     being tested positive for Corynebacterium bacterial strain. Gia Lai is the 3rd province
     located in the Central Highlands region to have reported a diphtheria outbreak following
     detection in Dak Nong and Kon Tum.




 The Updated RAP in August 2022                                                           Page 17
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
             Table 6 – Schools in communes/wards/townships in the Project’s area2
                       Commune/                                           Students
Province   District       ward/       Schools                                             High
                                                Kindergarten    Primary     Secondary              Total
                        township                                                         school
Gia Lai    An Khê     An Phước           0            0
                      Thành An           2           190          NA             NA       NA        190
                      An Bình            4           241          NA             NA       NA        241
                      Ngô Mây            2           265          NA             NA       NA        265
                      Song An            3           112          443            318                873
           �?ắk Pơ     Cư An              4           443          579            326               1,348
                      Tân An             3           356          911            849               2,116
           Mang       Kon Dỡng           5           609                  2117             0       2,726
           Yang       �?ak DJrămg         3           313          NA             NA       NA        313
                      �?ak �?oa           10          1,234        2,519           1,594   1,295     6,642
           �?ăk �?oa
                      Ia Kla            NA           NA           NA             NA       NA        NA
                      Ia Băng            4           556          1461           563       0       2,580
                      Tân Bình           3           255          517            359       0       1,131
                      Kdang              4           442          1069           510       0       2,021
                      Glar               4           374          905            597       0       1,876
                      A Dơk              4           228          807            425      558      2,018
           Pleiku     Gào                2           269          504            256       0        760
                      An Phú             3           383         1,339           774       0       2,113
                      Chư Hdrông         1            0            0             627       0        627
                      Chư �?              2           512          583            499       0       1,082
           Chư        Thăng Hưng         3           231          707            488       0       1,426
           Prông      Bình Giáo          3           165          719            482       0       1,366
                      Bàu Cạn            3           252          607            394       0       1,253
           �?ức Cơ     Ia Kriêng          4           245          598            255       0       1,098
                      Chư Ty            10           834         2,048           1,624   1,152     5,658
                      Ia Pnôn            3          1289          567            271       0       2,127
                      Ia Nan             4           212          867            474       0       1,553
                      Ia Krêl            5          1341          815            428       0       2,584
                      Ia Dom             4           445          922            513      562      2,442
                      Ia Din             5           299          972            513      437      2,221
                                                            Source: Gia Lai Statistical yearbook, 2018




2
 NA: There is at least 01 primary school and 01 secondary school in each commune/ward/town. Data in some
communes are not detailed.
The Updated RAP in August 2022                                                                    Page 18
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
     • Culture and Religion
 44.  There are some cultural and religious relics along the investment route, such as: (1) Xa
      temple (Song An commune –An Khê town– Gia Lai, 20-30m from NH19), a small local
      temple, worshipping snake god, held annually on February 20th, lunar calendar, (2) Cho
      Dong parish church (An Bình ward - An Khê town - Gia Lai, 20m from NH19), (3) Minh
      Chau pagoda (Kong Dơng township - Mang Yang district) 20m from NH19, (4) Buu Tan
      pagoda (Pleiku city – Gia Lai), 10m from NH19, (5) Duc Giang pagoda (Pleiku city – Gia
      Lai) 20m from NH19, (6) Nguyen Son pagoda, Khanh Thien pagoda (Chư Prông district –
      Gia Lai) 20-25m from NH19.
 45. The traditional and unique customs, the harvest festival for favorable wishes, good weather,
      a prosperous life, the main festival of Jarai and Bahnar people are as follows:
     (i)     Po Thi festival held from November until the end of April following the calendar
             year. It is the biggest, crowded, and longest festival.
     (ii)    Dam Trau festival: Organization for the period from the beginning of lunar
             December last year to March next year. Bahnar held for 3 days, and the Jarai held
             for one day and a half. Dam Trau festival was held on the victory, the victory of the
             community celebration, inauguration of the communal house, praying for peace,
             celebration remove bad omen for the whole village or divine thanksgiving.
     (iii)   Com Moi festival: Held in November of each calendar year, the festival is typical of
             the Bahnar and Jrai held to thank the god of rice, new crop celebrates, pray for the
             rice fields to grow more grain.
     (iv)    Cau Mua festival: Usually held from March to May each year. Ceremony for rain is
             a folk belief phenomenon, reflecting the aspirations of the inhabitants of agriculture
             department.
     (v)     Ben Nuoc festival: usually held in March and lasting 1 day to pray for good weather,
             good harvests, and happy prosperous life.
     (vi)    Cong Chieng festival is held every year in alternate form in the provinces that have
             gong culture in the Central Highlands, the time depends on the organizational plan
             of the province. The festival is held to promote the Image of Space of Gong culture
             recognized as a UNESCO Oral and Intangible Heritage of humanity.
     (vii) Parents festival: commonly held on agricultural leisure (1-3 lunar month), in 1 day
             (not fixed) from the married child, own their own homes voluntarily informed the
             clan, parents that he/she want to celebrate thanksgiving for parents gave birth to and
             raised him/her.
3.2. Socio-Economic Survey (SES) on the Project Affected Households
     • Objectives of SES
 46.  A socio-economic survey was conducted in 2020 at all (30) project’s
      communes/wards/town in Gia Lai Province.
 47. The objectives of socio-economic survey were:
     (i)   To attach actual values to key indicators of the PAPs social and economic status and
           their vulnerability to socio-economic change due to the project.
     (ii)  To assess use/dependence on common property resource;
     (iii) To provide a benchmark for any further information needed to monitor and evaluate
           entitled persons in the future; and
     (iv)  To provide further inputs in preparation of RAP
  The Updated RAP in August 2022                                                            Page 19
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
        • Sample Sizes of SES
 48.     Out of the estimated 915 affected households3, the socioeconomic survey (household
         survey) covered 218 respondents/household heads who owned land. The sampled 218
         households comprised of 1,125 family members. The proportion of male respondents is
         62% (136 persons). Findings of the survey are presented as follows.
3.2.1. Household size
 49. Each affected household has an average household size of 4.6member. The proportion of
       male and female in all affected households are 51.6% and 48.1%, respectively, of which
       there are 127 households with 4 or less member (58.26%), 78 households with number of
       member of 5-7 (35.7%), 13 households with 8 members or more (5.96%).
                 Table 7 – Summary of the Affected Households and Family’s structure
                     Project affected
                                                                    Household size
        Total          households
       HH in       Total       Average
                                              <= 4                   5-7                  >= 8
       sample    Number of    households’                   %                     %                    %
                                            people/HH             people/HH             people/HH
                  people         size
        218        1,012          4.6          127        58.26       78        35.78        13       5.96
                                                                           Source: SES Results, July 2020
 50.    Within the sample of 218 households, the percentage of male-headed households 83.9%
        (183 HHs) whereas that of female-headed households are 16.1% (35 HHs).
3.2.2. Ethnicity
 51. From the sample, most of the affected households are from Kinh (199 HHs, 91.3%). The
       remainder (19 HHs, 8.7%) are from ethnic minority, including Bahnar (11 HHs, 5.05%),
       Jarai (4 HHs, 1.83%), Nung (2HHs, 0.92%), Thai (1 HH, 0.46%) and Muong (1 HH,
       0.46%). Of the total 19 ethnic minority households from the sample who are potentially
       affected, 4 Bahnar HH (located at Glar commune of Dak Doa district, Pleiku bypass) are
       likely to be relocated. Consultation has been conducted with these four households,
       including consultation with the local head of this EM group.
              • Socioeconomic condition
 52.    Some key socioeconomic and cultural practices of five groups of affected EM peoples
        (Thai, Muong, Nung, Bahnar and Jarai):
              o Thai People
 53.    The social unit of the Tay is matrilineal. Tay’s property regimes are divided into public
        ownership of the village and into ownership of private household property. The public
        ownership includes all land, forests, rivers, and natural resources within the village. Roads,
        bridges, temples, and shrines are classified as public property.
 54.    Private ownership comprised of all the production land that is owned, cultivated, or
        reclaimed by each family. In addition, assets such as houses, agricultural products,


  3
    Total number of affected households is only an estimate, at this time, the DMS activities have not been
  implemented.
  The Updated RAP in August 2022                                                                   Page 20
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
      household items, handicrafts and other items produced by household members are private
      property of the family. Each village has regulations concerning protection of forests and
      water resources as well as land and production activities. Social relations between relatives
      and neighbors in the village are demonstrated in all aspects of life, both in production,
      spiritual life, and religious beliefs. Agricultural production is the main economic activity
      for most Thai people in Gia Lai, in addition, they have more experience in embankment,
      digging ditches, making gutter drain to get water. Sticky rice is the main food. Thai people
      also cultivate for rice, vegetables, and other crops. Each family raises livestock and poultry.
      Some households still maintain family crafts like knitting and weaving.
         o Muong People
55.   Muong people live in the mountainous area to the southwest of Hanoi. Considered the only
      surviving descendants of the early Vietnamese, the Muong, unlike the lowland northern
      Vietnamese, have been less influenced by the Chinese. Their language, called Muong, is a
      subset of the Vietic branch of Mon-Khmer, a language family of Austroasiatic stock. The
      Muong’s social structure is patrilineal and has as its foundation based on extended family.
      Only males can own property. Muong’s economic base is agrarian. Rice is grown on
      terraced land. Dry rice cultivation is also practiced. Pigs, oxen, buffalo, and chickens are
      often kept. Hunting is done to provide meat for festivals. The Muong gather wood and
      cinnamon for extra income generation. They live in clusters of 10–25 houses, portions of
      which are used to hold animals and store crops. Several of their towns have become trading
      centers.
56.   The Muong practices a religious animism, worshiping ancestral and supernatural spirits,
      many of which are also recognized by the northern Vietnamese. Muong people live in
      areas that has more productive land, near roads, convenient for doing business. Previously,
      sticky, or glutinous rice is their daily food which is grown more than sweet grain rice.
      Currently, more people eat ordinary rice so ordinary rice is now the main food crops. Some
      households have developed industrial crops (coffee, pepper) and new rice that increases
      productivity and extend breeding livestock. Besides, people raise pigs, chicken in flock for
      meat and eggs. Their cages are placed away from home and water sources.
         o Nung People
57.   The Nungs are closely related to the Tays and have similar village structure. The Nung
      people share the language of Tay, and typically share the same villages. The Nung follows
      the male line and have a tradition of handing all inheritance down to only son. The Nung
      are mostly Buddhists with influence of Confucianism, and they worship their ancestors.
      Like the Tay, the Nung have a long tradition of rice cultivation and well-developed
      irrigation systems. They grow vegetables, groundnuts, fruits, spices, and bamboo. Their
      field are typically located on the side of the hills.
58.   Nung people knows many types of handicrafts: weaving, knitting, woodworking, making
      carbon paper, etc. They also do some tradition jobs but still minor jobs for the need of
      families. These jobs are restored step by step, to increase incomes, while preserving
      traditional values.
         o Bahnar and Jarai People
 The Updated RAP in August 2022                                                              Page 21
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
 59.   The Bahnar and Jarai people mainly grow rice, but in fields away from the road corridor.
       They also grow fruit and vegetable crops, industrial plants (coffee, rubber) and raise
       livestock. Agricultural livelihoods form their main source of income and sustenance. Some
       households also own small shops selling car appliances, food, toiletries, drinks, and other
       basic commodities.
          • Cultural life of ethnic minority communities
 60.   Thai People. Thai people have the custom of matrilineal. They will move to their new
       houses after few years. But there is almost no case like this except the wives require.
       Houses of Thai people in Gia Lai are still traditional stilt houses. bout the spiritual world,
       Thai people have polytheistic belief and keep worshipping their ancestors. Their life
       attached to agricultural production. Thus, they keep the customs of taking water at New
       Year eve, welcome thunder, and some other seasonal festivals. As for the dead, they have
       a concept that the dead continue "living" in the afterlife, so the funeral is off ceremony for
       the deceased to "village of heaven."
 61.   Muong People. Most of Muong people in Gia Lai still live in traditional stilt houses with
       4 roofs. Under the stilt floor are barns and cages and other production tools. Customs:
       Ancestor worshipping and polytheism. The old social organization of Muong people were
       “Governor�? regime that divided into regions and shared governance. Muong wedding is
       close to Kinh custom. When people give birth in the home, the main stair will be railed by
       a bamboo fence. They name the children after he/she grows about one year old. When a
       person dies, the funeral was held under strict ritual.
 62.   Nung People. In many areas, corn is the main food. Corn is grounded into flour to make
       thick porridge. Foods are prepared by frying, stir-fried, cooked, but rarely boiled. Many
       people abstain from meat of bovine animals and dogs. Most of the houses are stilt house.
       Some are made of brick or wood. Nung worship their ancestors. Altar placed in a solemn,
       beautiful decorated. Besides, they also worship land's deity, Guanyin, some types of ghost
       door, etc. and organizational offering when there have natural disasters, epidemics. Nung
       people have many unique festivals, cultural traditions, one of the most popular festivals
       which attract many people from different ages is '' lung tung '' (also means down field
       festival) is held annually in lunar January.
 63.   Bahnar and Jarai People. Bahnar and Jarai have their own ethnic languages which are
       spoken mainly among families and community members. The Bahnar and Jarai have
       preserved their own languages and passed onto younger generations mainly verbally. In
       terms of culture and ancestral traditions, Bahnar and Jarai people still maintain their
       traditional customs to worship their ancestors and pray for good weather in the New Year
       Festival. During the festival, they usually wear traditional clothes. Each village has a
       cultural house which is a wooden structure built on tilts. In the project area, most Bahnar
       and Jarai people follow Christianity and Evangelicalism.
3.2.3. Age structures
 64. Of the surveyed affected persons, 256 persons (25.3%) are 18 years of age, or under. There
       are 268 persons within the group of 18-30 years of age (26.48%) and 203 persons within
       the group of 31-45 years of age (20.6%). The number of persons aged 46-60 years of age
  The Updated RAP in August 2022                                                              Page 22
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
       are 199, making up 19.66%. while 71 persons or 17.02% aged 60 or above. The data also
       revealed that 67.7% of the total affected population (from the sample) are within the work
       age (685 persons). The persons above 60 years of age and under 18 years of age accounted
       for 32.3% of the affected population. Yet, around of this population are active in
       agricultural production.

                                             18 - 30 years old,
               Over 60, 20.18 ,                  2.75 , 3%
                     20%
                                                                         31 - 45 years old,
                                                                           29.82 , 30%




                46 - 60 years old,
                  47.25 , 47%


3.2.4. Education Status
 65. Educational attainment of affected households is reviewed in two indicators (i) the level of
       education of the household head, and (ii) the level of education of family members who
       are affected. This aims to assist the design of information, education, and communication
       activities, as well as livelihood restoration program.
          • Educational attainment of the household head
 66.   Of the total 218 respondents/HH, there are 183 male-headed households and 35 female-
       headed households. Of these, there are 105 head of household (48.2%) who have completed
       secondary high school, 49 head of household (22.5%) have graduated primary school. At
       a higher level of education, there are 43 head of household (19.7%) who completed high
       school. The number of household heads completing vocational school, college, university
       is 17 people, making up 7.8%. The number of illiterate household heads are 4 people,
       accounting for 1.83%.
 67.   Comparing by gender, of the 105 householders completing high school, the number of male
       head of household are 94 whereas female headed households are 11. Within the male
       headed household group, the number of households completing high school accounts for
       51.37%. Within the female headed household group, the number of households completing
       high school makes up only 31.4% (11 person).
 68.   Similarly, at the primary school level, of 49 household heads, there are 37 male headed
       households and 12 female headed households. The male group accounts for 20.32%
       compared with total male headed households, and 17.0% compared with total household

  The Updated RAP in August 2022                                                              Page 23
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
        heads. The female group accounts for 34.29% compared with total male headed
        households, and 5.5% compared with total household heads.
 69.    At high school level, this group include 43 persons, making up 19.7% compared to the total
        household heads. The female group accounts for 22.86% and male group accounts for
        19.13%, respectively to female and male group. The group completing vocational high
        school, college and university makes up 7.8%, of which male group making up 7.65% and
        female 8.57%. There are four household heads (1.8%) who are illiterate. By gender, there
        are 3 male head households and 1 female headed household.

       60.00
                                                    51.37
       50.00

       40.00                                34.29
                                                             31.43
       30.00                                                                  22.86
                                   20.22                             19.13
       20.00
                                                                                         7.65     8.57
       10.00       1.64     2.86

          -
                  Male    Female   Male    Female   Male    Female   Male    Female    Male     Female
                    Litteracy        Primary         Secondary                  Vocational/College/University
                                                                      High school


              • Educational attainment of members of affected households
 70.    Of the total 1,012 people (from 218 households participating in the socioeconomic survey),
        the number of men and women are 532 and 480, respectively. Children who have not yet
        at school age makes up 8.3%. The data indicates that total affected households who
        complete high school make up the highest percentage (416 persons, 41.11%). There is no
        remarkable difference between male and female at this educational level (221 male,
        41.54%) vs 195 female, 40.62%. Percentage who is attending and who have graduated high
        school is 15.61% (158 people), in which the percentage of male is 1.56% higher that of
        female. The proportion who are attending and graduated primary school is 19.37% (196
        people) with no significant difference between men and women.
 71.    Regarding university level, no significant difference is found between the percentage of
        men and women enrolled in high school, college, and university. At the high school,
        colleges and university level, the proportion of person completing this level is 14.43% in
        which the proportion of men is 14.1% (75 people) and women is 14.8% (71 people). The
        percentage of illiterates makes up 1.3% of the total number of affected people. The
        illiteracy rate among women and men is balanced - 1.12% (men) vs 1.46 (women).
3.2.5. Gender Analysis
              • Occupation of affected household heads
 72.    155 HHs are engaged in agricultural production, in which 137 are male headed households
        and 18 female headed households. These 155 HHs are agricultural/farmers that represents
        71.1% of the total sampled affected households and are scattered relatively from different
        communes and towns. There are 5 households who are retired officials and currently doing

  The Updated RAP in August 2022                                                                         Page 24
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
       housework, or engaged in handicrafts, mechanic, noodles, pastry, making up 2.29% of the
       total affected households from the sample. There are 11 HH who work for companies in
       industrial parks. The number of male HH is 8 and female headed households is 3. In
       addition, 14 HH (6.4%) are government officials and 19 HH (8.72%) are into sale
       businesses, out of which 15 male headed household head and 4 female headed households.
       There are two other household who work as drivers.

      140
      120
      100
      80
                137
      60
      40
      20
                           18      15                       8                       9                       7
       0                                         4                       3                       5                       5           2            0          5            0
                      Female




                                        Female




                                                                Female




                                                                                        Female




                                                                                                                Female




                                                                                                                                         Female




                                                                                                                                                                 Female
              Male




                                Male




                                                     Male




                                                                             Male




                                                                                                     Male




                                                                                                                              Male




                                                                                                                                                      Male
             Agriculture Business/ service            Worker                   Officer                Student                   Retiree,
                                                                                                                             Wage Earnerhousewife, incapacitation

            • Occupation of members of affected household members
73.    There are 532 men and 480 women from the samples taken. The number of AHs is at the
       working age (18 – 60) that makes up 67.7% of the total members. 456 household members
       (209 women and 247 men) are currently engaged in agricultural production and accounting
       for 45.06% of total samples. If disaggregated by gender, there is no big difference between
       men and women. The percentage of men and women participating in agriculture are
       46.43% and 43.54%, respectively.
74.    The number of people active in wage employment in private companies and private
       businesses is small (14 people, with 9 men and 5 women), making up 1.4%. Most of the
       household head (11 people) who work as hired labor is household head. Only 3 people who
       are not household heads. There are 2.87% (29 people, including 17 men and 12 women)
       who are working as hired labor, primarily in mechanical workshops (mainly young people).
75.    There are 74 people (39 men and 35 women) who are working in the public sector (7.31%).
       Most of them aged between 25 and 45 years old. Around 75 people are engaged in private
       businesses (7.41%) and 9 people (0.89%) in the field of transport. 54 persons (5.34%,
       including 20 men and 34 women) who are retired and/or do housework, or running
       occasional small business during off-farm season. There are 301 people who are students
       (156 male and 145 female), accounting for 29.74% of those affected in the sample.
            • Income
76.    The average income of the 218 HHs is 11,230,000 VND/month. Compared between male
       headed households and female headed households, the average income from male headed
       household appears higher than that of female headed households - 3,750,000 VND/month
       for male headed household vs 1,600,000 VND/month for female headed households.
       While, the average income of all members of the affected household from the sample is

 The Updated RAP in August 2022                                                                                                                                               Page 25
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
       3,267,000 VND/month. Geographically, the average income appears to be higher in
       communes, town of An Khe and Pleiku City compared to that of communes in the rura/,
       remote areas. Highest income is found among households in An Binh Commune with
       15,104,000 VND/household/month whereas the lowest income are among communes of Ia
       Dok and Tay Giang with only 5,700,000 VND/household/month. The highest income per
       households is 550,000,000 VND/year whereas the lowest income was 32,000,000
       VND/year.
                    Table 8 - Average Monthly Income per Affected Household
                                                       More than 3,000,000
       <=2 Million VND      From 2 - 3 Million VND                                   TOTAL
                                                          Million VND
      Households     %      Households        %        Households      %       Households      %
          23       10.55         47          21.56         148        66.7         218        100.0
                                                                       Source: SES Results, July 2020
          • Division of Labor
77.    Consultation with affected Kinh households indicates that there somehow a more balanced
       labor division among men and women based on stereotype among the Kinh. It appears
       that women among affected EM groups still undertake household chores such as childcare
       and housework even when they are sick and need personal health care, including maternal
       health care. In addition, women among EM groups are still confined within their houses –
       doing housework and crop care, whereas men are expected to participate in activities
       outside the family. This apparently leaves the women less chance of being trained in skills
       that can improve their traditional dual roles – child/family care and crop care. According
       to some literature, women undertake both housework and crop care and are strongly
       expected to perform both roles since they are not mainly involved in income generating
       activities, so their voices are less heard.
          • Gender among potentially affected ethnic minority groups
78.    For local people, agricultural production is the main work that are shared by all family
       members. For the Kinh, Thai, Tay, Muong ethnic groups, man and woman in a family play
       an equal role. In addition to housework, woman are expected to participate in farming
       activities: they can operate lawn mowers, spray pesticide, and directly harvest pepper and
       coffee. Only heavy works such as driving of tractors/trucks are assumed by men. Affected
       people think that their current work assignment (within the family) is appropriate. If their
       productive land is acquired, lives of all family members will be adversely affected. It is
       highly likely that they need to work as hired labor to maintain their family income in case
       all or part of their productive land are acquired by the project. The acquisition of land would
       affect the labor division within the family itself.
79.    For Jarai group (inherited matrilineal), woman plays a decisive role in every aspect of daily
       life - from farming to family expenditure. Therefore, the loss of productive land are of
       utmost concern to Jarai women. However, in terms of labor division, Jarai women can use
       simple farming tools whereas tractors are operated by men. To address the concern of
       women when land is acquired for the project purpose, women should be provided access

 The Updated RAP in August 2022                                                               Page 26
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
       to loan to undertaking other job in order to maintain their livelihoods. Training of new job,
       in their opinion, should target both men and women. Generally, local people expect access
       to loan to improve their agricultural production.
3.2.6. Energy, water, and sanitation
 80. 100% of households surveyed have access to electricity from the national grid. In addition
       to lighting and other purpose, electricity is also used for cooking purpose despite liquefied
       petroleum gas (LPG) is still the main energy when it comes to cooking which accounts
       for almost 98% of households. Coal and firewood are still used among some households.
 81. In terms of water access, 17.5% of households use water collected from dug wells, 29.4%
       use drive wells, 53.1% use tap water. For drinking purpose, 67.6% use tap water, whereas
       13.5% use dug wells and 18.9% use drilled wells.
 82. In terms of sanitation, 79.3% of households have flush toilets. 17.5% of households have
       temporary latrines. 2.2% of households have no access to latrine.
3.2.7. Vulnerable Households
 83. Of the total 218 surveyed households, 38 are vulnerable as defined by the policy
       framework. Of this total, 9 households are ethnic minorities, 5 women-headed households
       with dependent people, 6 households are poor households, 16 households are of social
       policies and 1 people with disability (PWD).
3.2.8. Impact on Livelihoods
 84. Among the total 720 HHs affected by the subproject in Gia Lai Province, there are 145
       HHs are considered as severely affected households, including 16 rolocated households
       and 129 affected households who loss more than 20% of agricultural/Productive land.
       These households are entitled to participate in livelihood restoration programs proposed
       for the project.
3.2.9. Need Assessment on Livelihood Restoration Program
 85. Focus Group Discussions (FGD) including need assessment for potential affected women
       together with representative of Women’s Union was carried out by the DDD Social
       Safeguards and Gender Team every after the Public Consultations for Priority Sections on
       May and June 2020 for Non-Priority Sections and during the FPICon on June 16-17, 2020
       to assess the specific need of women to fully restore their livelihood.
 86. In general, the women requested the following training to be included in the LRP:
                  o Training on business (production) development/management/Poverty
                      Reduction; and Training on agricultural extension, forestry, and fishery
                      cultivation techniques through programs of the government and with the
                      guidance of agricultural extension staffs of commune and districts.
                  o Provided technical assistance and credit support for development of
                      production activities through the National fund for Employment Support of
                      District Department of Labour- Invalid and Social Affairs (DOLISA) and
                      Agriculture and Rural Development Bank.
                  o Training on Traffic Accident prevention.
                  o Training on preventing social evils/child marriage, HIV/AIDS and Training
                      on gender Equality and Community Supervision.

   The Updated RAP in August 2022                                                            Page 27
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
               o Vocational Trainings for family members such welding, electronics,
                 motorcycle repairs so they could apply to work in companies or open small
                 repairing shops.




The Updated RAP in August 2022                                                      Page 28
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
IV.       UPDATED THE IMPACTS OF LAND ACQUISITION AND RESETTLEMENT
4.1.      Data updating status
  87.     The data on number of the affected households and the scope of land acquisition as shown
          in this section have been complied and updated according to the results of the DMS that
          provided by the District Board for Compensation and Land Acquisition of An Khe Town,
          Dak Po, Mang Yang, Dak Doa, Chu Prong and Duc Co districts (DBCLAs) ; and Land
          Fund Development Center of Pleiku City (updated to May 2022).
4.2.      Scope of Land acquisition and Resettlement Impacts
 88.      The proposed alignment passes through 17 wards/township/communes of An Khe Town,
          Dak Po, Mang Yang, Dak Doa, Chu Prong and Duc Co districts and Pleiku City of Gia Lai
          Province. The project will acquire approximately 580,586 m2 of land including: (i) 14,573
          m2 of residential land; (ii) 554,789 m2 of agricultural land (annual cropland and perennial
          land); and (iii) 11,224 m2 of other land (public land managed by CPCs; and 7,143.5 m2 of
          non-agricultural land managed by 03 organizations).
4.2.1. Impacts on Individual Households4
 89. According to result of the DMS, 720 households with 3,249 persons will be affected their
       lands, including residential land and agricultural land; 03 organization will be impacted to
       their non-agricultural land (business land), in which:
              •   16 affected households will be totally affected their houses and have to be relocated,
                  including: An Khe Town: 05 households; Dak Po District: 10 households; and Mang
                  Yang district: 01 household.
              •   There are 353 households will be partially impacted to secondary structures (mainly
                  fences and yards);
              •   There are 129 affected households who lose more than 20% their agricultural land
                  and consider as severely affected households, of which 113 affected households
                  lost from 20% to 70% of their agricultural/productive land; and 16 affected
                  households lost more than 70% of their agricultural/productive land
              •   There are 196 vulnerable households among the project affected households,
                  including: 161 Ethnic Minority Households (mainly in Dak Doa District and Pleiku
                  City); and 35 households belonging to other vulnerable groups.
4.2.2. Impacts on Land
              •   The project will acquire a total of 554,789 m2 of agricultural land (annual crop land
                  and perennial land), and 14,573 m2 residential land.
              •   Out of 720 affected households, there are 35 affected households do not have land
                  use right certificate (LURC).




   4
       Updated figures according to the DMS results in May 2022
   The Updated RAP in August 2022                                                                Page 29
           CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                                                                                                                                                                                                                                                                               Gia Lai Province Subproject
                                                                                                                                                                            Table 9 – Summary of the Affected households
                                                                                            Severely Affected HHs                                                                                                                                                                                                                                                                                                                                                                                   Total




                                  (for poor/Vulnerables)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Affected Households
                                                                                                                                                                                                                                                                                                                                                                                                                                                     Crop and tree (HH)
                                                                                                                                                                                                                                                                                                                                                                                                             Structure (HH)
                                     Losing 10 - 70%




                                                                                                                                                                                                                                                                                                                                                                      Renter HHs
                                                                            Losing 20-70%




                                                                                                                                                                                                                                                                   Vulnerable




                                                                                                                                                                                                                                                                                                                                   Land (HH)
                                                                                                                                                                                                                               Bussineses
                                                                                                                   Losing >70%




                                                                                                                                                        Relocation




                                                                                                                                                                                             SubTotal




                                                                                                                                                                                                                                                                                                       EM
No.   Districts/Town/City
                                                     uRAP 2022




                                                                                            uRAP 2022




                                                                                                                                 uRAP 2022




                                                                                                                                                                     uRAP 2022




                                                                                                                                                                                                        uRAP 2022




                                                                                                                                                                                                                                            uRAP 2022




                                                                                                                                                                                                                                                                                uRAP 2022




                                                                                                                                                                                                                                                                                                            uRAP 2022




                                                                                                                                                                                                                                                                                                                                               uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                   uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                                                              uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                                                                                                          uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       uRAP 2022
                            RAP 2017




                                                                 RAP 2017




                                                                                                        RAP 2017




                                                                                                                                             RAP 2017




                                                                                                                                                                                  RAP 2017




                                                                                                                                                                                                                    RAP 2017




                                                                                                                                                                                                                                                        RAP 2017




                                                                                                                                                                                                                                                                                            RAP 2017




                                                                                                                                                                                                                                                                                                                        RAP 2017




                                                                                                                                                                                                                                                                                                                                                           RAP 2017




                                                                                                                                                                                                                                                                                                                                                                                                  RAP 2017




                                                                                                                                                                                                                                                                                                                                                                                                                                          RAP 2017




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      RAP 2017
 I    An Khe Town            -                         -          -                         67           -                       3            -                      5             -                    75           -                       -           -                      13           -               -          256                193              -                       -             61                          70          224                         189             85                           193
1.1   Song An                -                         -          -                         23           -                        -           -                       -            -                    23           -                       -                                  4            -               -          59                     48                                   -             5                           9           52                              47          15                               48
1.2   Ngo May                -                         -          -                         4            -                        -           -                                    -                    4            -                       -                                               -               -          24                     10                                   -             1                            -          14                              10          14                               10
1.3   An Phuoc               -                         -          -                         15           -                       1            -                      4             -                    20           -                       -                                  8            -               -          67                     55                                   -             21                          19          66                              53          15                               55
1.4   Thanh An               -                         -          -                         14           -                        -           -                      1             -                    15           -                       -                                               -               -          59                     48                                   -             21                          27          57                              47          22                               48
1.5   An Binh                -                         -          -                         11           -                       2            -                                    -                    13           -                       -                                  1            -               -          47                     32                                   -             13                          15          35                              32          19                               32
II    Dak Po District        -                         -          -                         16           -                       5            -                      10            -                    31          10                      10           -                      8           60              1           113                    96          10                       -             74                          83          98                          100             114                          114
2.1   Cư An                  -                         -          -                                      -                        -           -                       -            -                     -          5                       10                                  2           60              1           51                     45          5                        -             51                          63          43                              45          63                               63
2.2   Tân An                 -                         -          -                         16           -                       5            -                      10            -                    31          5                                                           6            -                          62                     51          5                        -             23                          20          55                              55          51                               51
III   Mang Yang District     -                         -          -                          -           -                        -           -                      1             -                    1            -                      1            -                      3            -               -          9                      8            -                       -             33                          37          21                              17          51                               37
3.1   Kon Dỡng Town          -                         -          -                          -           -                        -           -                      1             -                    1            -                      1                                   1                                       6                      5                                    -             8                           7           7                               5           10                               7
3.2   �?ăk Djrang             -                         -          -                          -           -                        -           -                       -            -                     -           -                       -                                  2                                       3                      3                                    -             25                          30          14                              12          41                               30
IV    Dak Doa District      4                          -         1                           -           -                        -          14                       -          15.0                    -           -                      5           40                       -           -              88          208                138             8                        -             86                      104             94                              87          100                          176
4.1   Tân Bình               -                         -          -                          -           -                        -          5                        -          5.0                     -                                   -          20                       -                                      5                       -          3                        -             16                          23          22                              11          43                               25
4.2   K'Dang                 -                         -          -                          -           -                        -          7                        -          7.0                     -                                  5                                    -                                      6                       -           -                                     8                           7           8                               11          22                               13
4.3   Ia Băng               3                          -          -                          -           -                        -          2                        -          2.0                     -                                   -          10                       -                          55          124                    88          5                                      62                          74          62                              65          20                               88


           The Updated RAP in August 2022                                                                                                                                                                                                                                           Page 30
             CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                                                                                                                                                                                                                                                                               Gia Lai Province Subproject
                                                                                            Severely Affected HHs                                                                                                                                                                                                                                                                                                                                                                                   Total




                                  (for poor/Vulnerables)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Affected Households
                                                                                                                                                                                                                                                                                                                                                                                                                                                     Crop and tree (HH)
                                                                                                                                                                                                                                                                                                                                                                                                             Structure (HH)
                                     Losing 10 - 70%




                                                                                                                                                                                                                                                                                                                                                                      Renter HHs
                                                                            Losing 20-70%




                                                                                                                                                                                                                                                                   Vulnerable




                                                                                                                                                                                                                                                                                                                                   Land (HH)
                                                                                                                                                                                                                               Bussineses
                                                                                                                   Losing >70%




                                                                                                                                                        Relocation




                                                                                                                                                                                             SubTotal




                                                                                                                                                                                                                                                                                                       EM
No.   Districts/Town/City

                                                     uRAP 2022




                                                                                            uRAP 2022




                                                                                                                                 uRAP 2022




                                                                                                                                                                     uRAP 2022




                                                                                                                                                                                                        uRAP 2022




                                                                                                                                                                                                                                            uRAP 2022




                                                                                                                                                                                                                                                                                uRAP 2022




                                                                                                                                                                                                                                                                                                            uRAP 2022




                                                                                                                                                                                                                                                                                                                                               uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                   uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                                                              uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                                                                                                          uRAP 2022




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       uRAP 2022
                            RAP 2017




                                                                 RAP 2017




                                                                                                        RAP 2017




                                                                                                                                             RAP 2017




                                                                                                                                                                                  RAP 2017




                                                                                                                                                                                                                    RAP 2017




                                                                                                                                                                                                                                                        RAP 2017




                                                                                                                                                                                                                                                                                            RAP 2017




                                                                                                                                                                                                                                                                                                                        RAP 2017




                                                                                                                                                                                                                                                                                                                                                           RAP 2017




                                                                                                                                                                                                                                                                                                                                                                                                  RAP 2017




                                                                                                                                                                                                                                                                                                                                                                                                                                          RAP 2017




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      RAP 2017
4.4   ADok                  1                          -         1                           -           -                        -           -                       -          1.0                     -                                   -          10                                                  33          73                     50                                                  -                           -          2                                -          15                               50
V     Pleiku city            -                         -         1                          30           -                       8           18                       -          19.0                   38          30                       -           -                      11           -              62          216                197             12                       -             56                          58          118                         125             110                          198
5.1   Chi Lăng ward          -                         -          -                         21           -                       4            -                       -            -                    25                                   -                                  7                           61          154                147             10                                     42                          46          97                          102             39                           147
5.2   An Phú commune         -                         -         1                          9            -                       4           18                       -          19.0                   13          30                                                          4                           1           62                     50          2                                      14                          12          21                              23          71                               51
VI    Chu Prông District     -                         -          -                          -           -                        -           -                       -            -                     -          15                       -           -                       -           -               -          19                     2           5                        -              -                          1           1                               2           30                               2
6.1   Binh Giao              -                         -          -                          -           -                        -           -                       -            -                     -          15                                                                                                  19                     2           5                                       -                          1           1                               2           30                               2
VII   Duc Co District        -                         -          -                          -           -                        -           -                       -            -                     -           -                       -           -                       -           -               -          4                       -           -                       -              -                           -           -                               -          10                                -
7.1   Chu Ty Town            -                         -                                     -           -                        -                                   -                                  -           -                       -           -                       -                           -          4                       -           -                       -              -                           -           -                               -          10                                -
             TOTAL          4                          -         2                      113              -                       16          32                      16          34.0                   145         55                      16          40                      35          60          151             825                634             35                       -            310                      353             556                         520             500                          720             2
                                                                                                                                                                                                                                                                                            Source: RAP 2017 and DMS results, updated to May 2022




             The Updated RAP in August 2022                                                                                                                                                                                                                                         Page 31
      CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                          Gia Lai Province Subproject
                                                              Table 10 – Updated Scope of land acquisition
                                                         Agriculture land (m2)
                         Residential Land                                                                                                            Land tenure status
                                                                                              Other land (m2)            Total (m2)
                              (m2)              Annual cropland           Perennial land
No.   Communes/Wards                                                                                                                           With LURC       Without LURC
                        RAP        uRAP                    uRAP         RAP        uRAP       RAP         uRAP       RAP         uRAP         RAP     uRAP     RAP        uRAP
                                             RAP 2017
                        2017       2022                    2022         2017       2022       2017        2022       2017        2022         2017    2022     2017       2022
 I    AN KHE TOWN      11,893.0    1,211.0   253,504.0   172,455.2    10,988.0   123,148.8   7,307.0     4,021.8               300,836.8       66      206      15         7
1.1   Song An           1,375          -     76,700.0     45,137.9     6,188.0    85,935.1   891.0        988.1    85,154.0    132,061.1       11      45        4         3
1.2   Ngo May             -            -      9,404.0     18,118.6        -           -      1,325.0           -   10,729.0    18,118.6        10      10        -         -
1.3   An Phuoc          2,153      1,119.5   55,800.0     45,439.7     2,300.0     4,301.2   3,000.0           -   63,253.0    50,860.4        10      53        5         2
1.4   Thanh An          4,453          -     67,600.0     35,298.8     2,500.0    31,244.8   1,700.0      416.5    76,253.0    66,960.1        20      67        2         1
1.5   An Binh           3,912       91.5     44,000.0     28,460.2        -        1,667.7   391.0       2,617.2   48,303.0    32,836.6        15      31        4         1
II    �?AK PƠ           14,523.0   12,370.3   32,600.0     30,870.0     5,200.0        -         -          58.9    52,323.0    43,299.2        105     110       9         5
2.1   Cư An             13,800         -     32,600.0        -         5,200.0        -         -              -   51,600.0           -        60      61        3         2
2.2   Tân An             723      12,370.3       -        30,870.0        -           -         -          58.9     723.0      43,299.2        45      49        6         3
III   MANG YANG        2,004.0     289.7     79,200.0        -            -         10.6        -              -   81,204.0      300.3         51      35        -         2
3.1   Kon Dỡng           387       289.7         -           -            -           -         -                   387.0        289.7         10       7        -         -
3.2   �?ăk Djrang        1,617          -     79,200.0        -            -         10.6        -              -   80,817.0      10.6          41      28        -         2
IV    �?AK �?OA          1,002.0     551.9     398,400.0    29,262.2    17,250.0    85,741.8      -              -   416,652.0   115,555.9      74.0    163.0    26.0       13.0
4.1   Tân Bình           320           -     95,300.0        -        17,250.0        -         -              -   112,870.0          -        35      24        8         1
4.2   K'Dang             340           -     115,600.0       -            -           -         -              -   115,940.0          -        14      10        8         3
4.3   Ia Băng            257       551.9     91,800.0     9,624.5         -       85,741.8      -              -   92,057.0    95,918.2        15      83        5         5
4.4   ADok                85           -     95,700.0     19,637.7        -                     -              -   95,785.0    19,637.7        10      46        5         4
V     PLEIKU CITY       1,733          -     114,300       72,892         -        38,210       -         7,144    116,033      118,246        77      190       4         8
5.1   Chi Lang Ward      122           -     65,100.0     40,048.2        -       38,210.1               7,143.5   65,222.0    85,401.8        10      144       -         3

      The Updated RAP in August 2022                                                                 Page 32
      CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                             Gia Lai Province Subproject
                                                           Agriculture land (m2)
                         Residential Land                                                                                                                Land tenure status
                                                                                                Other land (m2)             Total (m2)
                              (m2)               Annual cropland            Perennial land
No.   Communes/Wards                                                                                                                              With LURC        Without LURC
                        RAP        uRAP                      uRAP         RAP        uRAP       RAP         uRAP        RAP         uRAP         RAP      uRAP     RAP        uRAP
                                             RAP 2017
                        2017       2022                      2022         2017       2022       2017        2022        2017        2022         2017     2022     2017       2022
5.2   An Phu Commune    1,611          -      49,200.0      32,844.1        -           -                             50,811.0    32,844.1        67       46        4         5
VI    CHU PRONG          820           -       69,200        2,348          -           -         -              -     70,020       2,348         24        2        6         -
6.1   Binh Giao          820           -      69,200.0      2,348.0         -           -         -              -    70,020.0     2,348.0        24        2        6         -
VII   DUC CO            12,200         -       85,200          -            -           -         -              -     97,400            -        10        -        -         -
7.1   Chu Ty Town       12,200         -      85,200.0         -            -           -                        -    97,400.0           -        10        -        -         -
      TOTAL            44,175.0   14,422.9   1,032,404.0   307,827.7    33,438.0   247,111.3   7,307.0     11,224.2   833,632.0   580,586.1      407.0    706.0    60.0       35.0
                                                                                                           Source: RAP 2017 and DMS results, updated to May 2022




      The Updated RAP in August 2022                                                                   Page 33
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
4.2.3. Impacts on Houses and secondary structures
 90. Houses: There are 16 houses would be fully affected (mainly semi-solid houses). Besides,
       there are 353 PAHs will be impacted to the secondary structures (mainly fences, yards).
4.2.4. Impacts on Trees and Crops
 91. The total affected crop areas are 391,071 m2 of 520 affected households, including rice,
       annual crops, sugar cane, coffee, rubber trees, pine, acacia and eucalyptus, and orchard
       trees.
4.2.5. Impacts on business
 92. There are 11 households whose businesses are to be affected permanently and have to
       relocate due to land acquisition. The area of affected business includes junk shop, auto and
       motor repair, electronic repairs, etc. There are 03 private organization have to be relocated
       as the land on which the businesses are located are permanently affected.
4.2.6. Impact on Public Assets
 93. The area of 4,080 m2 of public land managed by CPCs within the right of way will be
       acquired by the project. Fifty one (51) electric power poles at Km180 - Km241 in Gao
       commune (Pleiku City), Binh Giao, Bau Can, Thang Hung (Chu Prong district), Ia Nan,
       Chu Ty, Ia Pnon, Ia Krieng, Ia Kla, Krel, Ia Dom and Ia Din (Duc Co district) will need to
       be relocated.
4.2.7. Impact on Livelihood
 94. The road sections for improvement/rehabilitation including the bridges for replacement go
       along with the existing road alignment except the proposed construction of new bypasses.
 95. The land acquisition is kept to the minimum. The total area of 552,441 m2 of agricultural
       land are to be acquired (including perennial land and annual cropland), thus, there is a
       considerable impact on the livelihoods of severely affected households including 16
       households who need to be physically relocated and 129 households who lose more than
       20% of their productive land. All the severely affected households will be compensated
       and additional support will be provided to restore their livelihood through participation in
       the Livelihood Restoration Program (LRP) to recover their income effectively and
       promptly – either they are engaged in agricultural production or not. After the DMS, the
       eligible affected households for LRP are determined, another consultation will be
       undertaken for the relocated households to decide how and where they will relocate.
4.2.8. Temporary Impacts
 96. During project construction, the agricultural land and public land could be used temporarily
       for the establishment of work campsite, site disposal area and detour route during the
       replacement/construction of bridges. The affected land should be compensated or leased
       for the duration of use according to the regulations of the RAP. Upon completion of the
       construction, the land used temporarily for the establishment of work campsites and detour
       route during the construction of bridges will be rehabilitated to its original condition and
       return to the owner.
 97. In the event that business activities of the households will be temporarily affected resulting
       in loss of income that derive from such business due to the temporary used of the land,

   The Updated RAP in August 2022                                                            Page 34
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
       income loss should be compensated for the entire period of impact as per RAP.
4.2.9. Mitigation Measures undertaken to mitigate the scope of land acquisition
 98. The PMU2 and local authority have been considered in the detailed design such as the
       improvement of the project will be contained within the existing road alignment and within
       the stablished road right of way. In the proposed bypasses, the alignment within public land
       to minimize land acquisition has also been considered by the PMU2 and local authority to
       reduce the scope of land acquisition as much as possible.




  The Updated RAP in August 2022                                                            Page 35
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
V.     INFORMATION             DISCLOSURE,            PUBLIC         CONSULTATION             AND
       PARTICIPATION
5.1.   Objective of Information Disclosure, Public Consultation and Participation
 99.   Information Disclosure, Public Consultation & Participation aim to promote two-way
       communication between the implementing agencies and project stakeholders, including
       affected people to ensure generally the public, and particularly the affected group,
       understand the project’s purpose, design, potential positive and negative impacts of the
       project, and the policy on involuntary resettlement. It also creates opportunity for PAPs to
       participate in all stages of resettlement planning and implementation. During the
       implementation of resettlement activities, PMU2 coordinated with the District Board for
       Compensation and Land Acquisition (DBCLA) or District Land Fund Development
       Centers (DLFDCs) to organize the public meetings with PAPs to get their consent on the
       results of DMS, replacement costs survey and compensation packages, likewise, it’s the
       WB’s requirements to create awareness on the part of all PAPs on RAP implementation
       and arrangements and the mechanism of complaint and grievances.
5.2. Consultation Activities under taken
5.2.1. The first round of community consultation
 100. In November/December 2016 and January 2017, meetings were held with the Provincial
       Departments, the District People’s Committees, Leaders and members of affected
       commune officials, district compensation and Site Clearance committees, key district
       departments (environment and land management, agriculture, industry and commerce,
       labour, invalids and social affairs), etc. Meetings were also held with the PAPs before the
       resettlement team carries out for the SES in each affected commune. To inform the
       community about the date and purpose of the consultation, the PMU2 and consultant’s
       representative visited the selected commune at least a week before the scheduled date. The
       village elder / commune head was informed who in turn informed the commune and
       especially the affected persons. Project also distributed pamphlets in advance of any
       consultation. The consultations were generally held in public places.
 101. The objectives of consultation during the phase of preparing the RAP were to initially
       inform and discuss with the authorities of the project provinces, districts and communes,
       affected districts and communes about the project, objectives and principles on land
       acquisition, compensation, allowances and special assistance to poor and vulnerable groups
       according to the policies of the Government of Viet Nam and the World Bank’s safeguards
       policy and requirements, preparation of resettlement plan, schedule for the socioeconomic
       survey, IOL and information needs for preparing the RAP. The meetings with the DPCs
       and Representatives of communes focused on the following issues:
           o General information on the project
           o Explaining the proposed alignment through a project map and disclosure of project
               affected districts, communes; scope of land acquisition and resettlement impacts
           o Objectives and principles of RAP according to the requirements of GOV and the
               WB’s policy on social safeguards.
           o Schedules of socioeconomic survey and IOL

  The Updated RAP in August 2022                                                            Page 36
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
           Issues related to livelihood and it’s restoration
           o
           o
           Compensation and relocation modes (options to cash or in kind compensation)
           o
           Gender issues in RAP;
           o
           Issues related to safety and labour influx
           o
           Mechanisms of participation, complaint, monitoring and evaluation through all
           phases of RAP preparation and implementation.
         o Plenary session and group discussion, Q&A
 102. A summary of the issues discussed and main feedback from the meetings are as follows:
         o The participants felt that project will have positive impacts to the community as
           connectivity will lead to economic growth of the district and the province.
         o Need the project to be constructed soon because they heard about the project for a
           long time but no progress so far.
         o The delay in implementation of the project is creating uncertainty in the project area.
         o Compensation need to be fair and project should also provide resettlement and
           income restoration assistance.
         o Community prefers cash compensation for loss of assets; assistance for farming and
           animal husbandry activities, for seeking jobs during construction and elsewhere
         o Special assistance to the vulnerable groups such as the old people, disable, and
           women headed households.
         o Project should analyze various options to minimize adverse impacts
         o People proposed that the drainage system need to be improved and the project need
           to be constructed as schedule
         o The information related to the project need to be disseminated to the project
           communities.
5.2.2. The second round of community consultation
 103. The second round of consultation meetings was held once the draft RAP was finalized. The
       consultation included (i) issues raised and how they have been incorporated in the RAP;
       (ii) issues that could not be addressed; and (iii) continued mechanism for consultation.
 104. Disclosure of the RAP to the authorities and DPs was carried out prior to its submission to
       WB and Competent Agencies of GOV for review and approval. Key information in the
       RAP was disclosed to the displaced persons, including (i) compensation, relocation and
       rehabilitation options, (ii) DMS results, (iii) detailed asset valuations, (iv) entitlements and
       special provisions, (v) grievance procedures, (vi) timing of payments, and (vii)
       displacement schedule. The information was made publicly available in Project and
       commune offices and provided to the displaced persons in the form of a summary RAP, an
       information leaflet or brochure.
5.2.3. Stakeholders Engagement, Public Consultation during the first and second updating of
       the RAP
 105. From June to July 2022, an additional round of consultation was conducted targeting 123
       people in all wards/township/communes where the project road goes through. Below is
       summary of the findings related to a) potential impact of the project over a wide ranges of
       issues, and b) suggestions from local peoples on measure that could be taken to
   The Updated RAP in August 2022                                                              Page 37
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
       avoid/minimize such potential impacts.
106.   The stakeholder and public consultation activities were broken down into two components.
       The first involved training, awareness raising and consultation with local authorities at a
       provincial, district and commune level. The second component focused on the
       dissemination of information to and the collection of perceptions and input from PAPs and
       communities living within the project affected area. The two components are further
       detailed below.
107.   Stakeholder Training Workshop. Training Workshop/Consultation in Gia Lai Province
       was conducted on May, 2020 (4 days from 12 May to 16 May 2020) to build understanding
       and capacity of relevant local authorities in the World Bank safeguard requirements and
       project implementation and to develop a better understanding about the implementation of
       the RAP along with its implementation requirements and to enhance the capacity of
       implementing office/agency and local authorities to ensure that the implementation of RAP
       complies with the requirements and safeguards policy of the WB and the GOV. In addition,
       the Grievance Redress Mechanism (GRM) to address grievances/complaints that may arise
       during project implementation was discussed as well as the social impacts, and gender
       issues to address the gender-based differences in the needs, constraints, and opportunities
       for participation in the development and implementation of the resettlement programs.
108.   Further, a workshop was carried out to come-up with commitments and agreements, define
       and clarify the roles and responsibilities of the local authorities in relation to land
       acquisition and other associated tasks and seek stakeholders input and to highlight any
       concerns/issues/mitigation strategies into the finalization of safeguards plans. Information
       was also collected to support updating of the RAP.
109.   Public Consultations. Another round of Stakeholder Engagement/Public Consultations
       were undertaken in June 2020 (267 participants) in the coverage areas and participants
       include:
                       o Project Affected Persons (directly and indirectly)
                       o CPC Chairman
                       o Women’s Union
                       o EM Leaders
                       o Farmers Association Representative
                       o Youth Union
                       o Religious Group Leaders
110.   The objectives of the public consultations were (i) to disseminate all the information and
       activities related to the project including potential environmental and social impacts, the
       Project’s draft Environmental and Social Management Plan (including RAP, LRP) and
       Gender related; (ii) collecting the ideas, concerns, needs or priorities of community and
       affected people; (iii) ensuring that all the PAPs notified on all the decision which is related
       directly to their income and living standard; (iv) ensuring the transparency in
       implementation of the ESMP, land Acquisition, compensation and assistance payment, and
       relocation; (v) adoption of the Grievance Redress Mechanism for this project.
111.   Following are the schedules in different venues with the number of participants in a place

 The Updated RAP in August 2022                                                               Page 38
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
       disaggregated by gender:
                      Table 11 - Number of participants in public consultation
                                                                                 Number of
         Date              Time                      Venues                      Participants
                                                                               Male        Female
    01 June 2020     8:30 -12:00         Head quarter of Tan An CPC             22           11
                     14:00 – 17:30       Headquarter of Cu An CPC               30            7
    02 June 2020     8:30 -12:00         Head quarter     of   Song   An        18            8
                                         Commune
    03 June 2020     8:30 -12:00         Head Quarter of Da Ya CPC              13           13
    03 June 2020     14:00 – 17:30       Head quarter of Kon Dong Town          16           10
                                         people’s committee
    04 June 2020     20:00 – 22:00       Head quarter of Dak DJang CPC          14           20
                     14:00 – 17:30       Head quarter of K Dang CPC             23           13
                     8:30 -12:00         Head quarter of Dak Doa DPC            17           11
    05 June 2020     8:30 -12:00         Head quarter of Tan Binh CPC           14            7
                                   TOTAL                                       167          100
                                                        Sources: Results of Consultation in June 2020
 112. Public Information Booklet (PIB). PIB in Vietnamese language was distributed during
      the stakeholder training and public consultations. The PIB includes a brief description of
      the project and summarizes the main provisions of the RAP such as the project impacts,
      tentative implementation schedule of the RAPs, implementation arrangements, the
      compensation principles and policies and entitlements of PAPs, grievance procedures and
      the monitoring and evaluation. Contact person/information of MOT-PMU2 is also
      included. The PIB will be update, likewise, to be distributed during the next level of public
      consultations.
5.2.4. The third round of community consultation
 113. The third round of community consultation was conducted by the Independent Monitoring
       Consultant during the implementation of external monitoring activities, including: (i)
       consultation for preparation of the Inception Report (April 2021); (ii) consultation during
       implementation of the 1st External Monitoring Report (November 2021); and (iii)
       consultation during implementation of the 2nd External Monitoring Report (April 2022).
 114. For the third round, the consultation activities were conducted in 30
       wards/township/communes of 07 City/Town/District of Gia Lai Province with
       participation of 218 affected households and leaders, representatives of local mass and
       staff-in-charge of Tay Giang and Tay Thuan Communes.
 115. The consultation's contents included: (i) progress of main activities of RAP implementation
       (DMS, preparation and approval of compen ; (ii) Entitlement policies; and (iii) PAH's
       satisfaction with resettlement activities; (iv) Grievance Redess; and (iv) suggestions from
       local authority an affected households on measure that could be taken to avoid/minimize
       the impacts on land acquisition and other impacts arising during construction phase (both
  The Updated RAP in August 2022                                                             Page 39
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
       environmental impacts and social impacts).
5.3. Findings of Consultations
 116. The following contents in this section will provide the findings of consultation results that
       have been obtained from the consultation activities undertaken as mentioned above.
     -     Compensation Policies
              o     Policy in the determination of compensation and other entitlements to be
                    accorded to PAPs regardless of man, woman, ethnic minority;
     -     LURCs
              o     85.67% households with LURC issued from 1999-2000 in the name of the
                    household head but from 2004, the LURC issued have both name of spouses;
     -     Project Information
              o     Inquiry who will finance compensation cost and site clearance activities,
                    separation/measurement cost for this project
     -     Compensation Procedures
              o     For Compensation Council - As per Vietnam Law, the locality will carry out
                    site clearance and compensation but if there are changes from this policy to
                    address gaps with the WB policy, official letter will be provided to locality
                    prior to implementation;
     -     Development of Resettlement Sites
              o     All City/Town/Districts have the capacity to develop a Resettlement Site, if
                    needed, from their land fund in reconciliation to the district annual land use
                    plan but it will take time besides no verification yet on the impact/number and
                    identity of the affected person to be relocated.
     -     Instutional Arrangement
              o     Roles and responsibilities of the local authorities in the measurement
                    cost/DMS/SES/, compensation plan/arrangements, all associated costs to be
                    incurred and fund for the District Compensation Council must be clarified.
                    (refer to Article 4, Circular No. 74/2015/TT-BTC dated May 15, 2015 and
                    Circular No. 74/2015/TT-BTC and decision No. 15/2016/QD-UBND of Gia
                    Lai Provincial Peoples Committee).
     -     Livelihood restoration
              o     If the compensation is appropriate, affected households believe that they
                    could restore their livelihoods to the pre-project level, or even improved;
     -     Appropriate compensation and timely support
              o     Project Management Unit need to collaborate with local authorities to
                    evaluate and provide appropriate compensation and support commensurate to
                    the levels of impact to compensate the loss of income of local peoples,
                    especially poor households impacted due to loss of businesses.
     -     Public utilities
              o     If public works such as water supply pipelines, power poles, fiber optic
                    cables, irrigation channels, etc. are affected during construction operation,
                    repair work should be carried out immediately to restore the operation. New

  The Updated RAP in August 2022                                                            Page 40
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                  electric poles and lines be installed before old lines are removed to ensure
                  continued power supply.
           o      The longitudinal ditches/sewer system/manholes must have appropriate
                  covers.
           o      By governmental regulations, construction projects are not allowed to
                  interrupt power/water supply/communication within the project area. The
                  project will build/reinstall new electricity, water supply, information system
                  before relocating/uninstalling the affected system to ensure smooth transition
                  between the affected and new system.
   -     Job opportunities
           o      Jobs such as cooking, cleaning, food supply to contractor’s camp should be
                  provided to local people.
           o      Should local people possess relevant skill, preference be given to local
                  community over others during construction.
   -     Improved living standards
           o      Expect to have support/allowance from Government, i.e. credit loan for the
                  poor to increase income.
           o      Government and enterprises should organize agricultural extension trainings
                  and provide support to farmers with regards to agricultural production and
                  consumption of farm products.
           o      Women indicated no intention to re-arrange their current division of labour
                  between themselves and their spouses. Women are even willing to take
                  additional work load to earn extra income while their spouse work afar from
                  family.
   -     Traffic safety
           o      The construction process will occupy part of the road width which will
                  obstruct the traffic and increase the likelihood of traffic congestions and
                  accidents.
           o      On rainy days, construction material if not properly managed, such as loose
                  earth, will make roads slippery causing inconvenience to local road users.
           o      Manholes and culvert are dangerous to households living nearby, especially
                  to children, if not properly covered with warning sign posts.
           o      Placement of sign posts: Sign posts and warning boards during construction
                  should be placed on both sides of the road in a manner that are easily visible
                  to drivers / road users at the distance of at least 150m. Sign posts should be
                  visible during normal road condition as well when there is heavy wind.
                  Signboard should be reflective for easy driving at night time.
           o      The construction sites should be well lit at night to avoid accidents. Set up
                  fence and sign for warning construction areas.
           o      Community expects contractor to finish the work within the stipulated time
                  frame to minimize inconvenience caused during construction period.


The Updated RAP in August 2022                                                           Page 41
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
               o     The contractor should be made accountable and must pay compensation in
                     case of any accident caused due to road construction.
               o     Water spray regularly, clean construction site to avoid slippery surface,
                     reduce dust because dust reduces visibility.
               o     Cleaning and return the site after completion of the construction process.
       •   Social risks related to Labor Influx
               o     Community is aware of the fact that there will be workers from other places
                     to come and live in the locality during construction.
               o     Temporary residence should be registered for all construction workers.
                     Construction workers should be educated to respect local cultures, religions
                     and beliefs. They should also be prohibited from drinking alcohol during
                     work hours. Gambling should be strictly forbidden. A work and break
                     schedule should be clearly established for workers.
               o     Coordination with local government and community:
               o     Collaborating with local authorities, including the Fatherland Front and the
                     Women's Union, to educate workers on local customs and habits;
               o     Coordinating and cooperating closely with the local community for hygiene
                     sanitation when there is sign of epidemic;
               o     Coordinating and cooperating with local authorities and communities in
                     preventing and combating social evils.
               o     While some said there may be conflicts between workers, causing disturbance
                     in the area. Several community members believes there will be no conflict
                     and inconvenience caused to local people due to labour influx.
               o     With regards to shared use of water sources and public assets, community is
                     worried about increased pressure on water resources and common property
                     of people in the area.
               o     In terms of housing, workers typically have construction camps to live. But
                     they could rent a house or a part of the house, if needed. This service helps
                     increase income for local households.
               o     Regarding concerns on security/social evils, most peoples that there is no big
                     worry about security/social order when workers are present in the locality.
                     However, there may be conflicts between workers and local youth as workers
                     may drink, engage in gambling, or involved in theft.
5.4.  In terms of health, issues related to transmission of HIV/AIDS, and/or STDs could be
      a potential issues among workers themselves with possibility of impact on local
      communities.Mechanism for continued consultation activities
 117. The effectiveness of the public consultation and information disclosure are directly related
      to the degree of continuing involvement of those affected by the project. Participation of
      PAPs has been emphasized in the development of RAP to assure that its components are
      suited to the needs of the impacted and resettled population. Their continued involvement
      and participation during RAP implementation will both increase the probability of their
      successful resettlement and rehabilitation and contribute to the overall project success.

   The Updated RAP in August 2022                                                           Page 42
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
118. Consultation will continue during of the RAP implementation phase. The objectives of this
     round will be to present and discuss the key contents of the RAP: (i) general information
     of the project; (ii) planning for compensation and resettlement; (iii) project entitlements for
     the affected persons; (iii) options for compensation for loss of land; (iv) income restoration
     programs; (v) implementation arrangements (institutional arrangement, task force,
     participation and consultation, information disclosure); (vi) mechanism of complaint and
     grievances; (vii) implementation schedule; and (viii) monitoring and evaluation etc.
119. All affected households will be invited to participate in the meetings held at the commune
     offices or village cultural houses. Several separate group discussions with women and
     other vulnerable groups will need to be organized to enable them to express their comments
     on the projects and their proposals for minimizing social impacts by the project and
     mitigation plans to social and environmentally adverse impacts.
120. All consultation and disclosure activities were and will be properly documented. All
     minutes of meetings, photos, attendance sheets will be prepared and recorded. For effective
     implementation of RAP, it is essential to provide scope of involving communities and PAPs
     in the process. The mechanism of involving communities is suggested in Table 12 below:
         Table 12 – Proposed mechanism for community participation in the next steps
                                                                                         Project & Local
   Project Stage                 PAPs                             Hosts
                                                                                            Officials
  RAP                •   Participate         in         •   Assist PAPs        in   •   Process       inomce
  Implementation         implementation support             relocation                  generation proposals
                         activitives                    •   Manage      common      •   Participate         in
                     •   Participation   in     local       property at site            grievance redressal
                         decision             making    •   Participate in local    •   Provide     assistance
                         activities.                        committees.                 under local schemes.
                     •   Decide on management           •   Assist PAPs in          •   Participate        as
                         of common properties               integration with            member             of
                     •   Participate in grieviance          Hosts.                      Implementation
                         redressal mechanism.           •   Assist PAPs in useof        committee.
                     •   Monitor provision         of       new      production
                         entitlements                       systerm.
                     •   Labour and other inputs        •   Use      established
                         of site                            mechanisms        for
                     •   Labour and other inputs            grievance redressal.
                         at site
                     •   Credit and other group
                         scheme management
                     •   O&M of sites and project
                         inputs
                     •   Members                   of
                         implementation
                         committee


 The Updated RAP in August 2022                                                                          Page 43
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                                                                Project & Local
 Project Stage                 PAPs                         Hosts
                                                                                   Officials
 M&E               •   Participate in grievance    •   Provide inputs to   •   Ongoing interaction
                       tribunals                       M&E                     with PAPs to identify
                   •   Report to project on                                    problems in inomcie
                       inomice    restoration                                  restoration
                       schemes                                                 programme.
                   •   Report on service quality                           •   Participants       in
                       of sites                                                correctional
                                                                               strategies.




The Updated RAP in August 2022                                                                 Page 44
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
VI.       PRINCIPLES AND POLICIES FOR COMPENSATION, SUPPORT,
          RESETTLEMENT AND LIVELIHOOD RESTORATION
6.1.      General Principles
6.1.1.    Principles for Compensation and Support
 121.     Households/individual/organization whose assets such as lands/houses/structures/crops,
          etc. and/or business created before the cut-off date and are affected as a result land
          acquisition are entitled to compensation. Severely and vulnerably affected households will
          receive additional financial support to restore their livelihood to the pre-project level, and
          are eligible to participate in Livelihoods Restoration Program (LRP)5.
 122.     Land will be compensated in cash at replacement cost for agriculture land and “land for
          land�? or in cash for residential land at replacement cost depending on the choice of the
          affected households. PAPs who prefer “land for land�? will be provided land plots in
          resettlement site nearby, and cash adjustment for difference between their land lost and the
          land plots provided.
 123.     Compensation rates for affected land and non-land assets will be determined based on the
          replacement costs survey as per WB requirement to be conducted by an independent price
          appraiser engaged by PMU2. Compensation rates under GoV is based on land asset survey
          but the gaps with regards to resettlement and compensation were addressed for this project,
          thus, Independent appraiser identifies replacement costs to apply for compensation to all
          types of assets affected.
6.1.2. Principles for Physical Resettlement
 124. The principles for physical resettlement as followings:
       o All households who lose their houses (fully affected, or partially affected but the
          remaining part is not usable) must be entitled to compensate for entire affected house.
          (As per WB OP 4.12, non-land assets including dwellings, structures and other
          improvements to land such as crops, irrigation will be compensated at replacement cost
          if they have been constructed/created before the cut-off date while Land Law 2013,
          Article 77, item 2 and Article 92 stated that no compensation for non-land assets subject
          to the land recovery and the assets created after the notification on land acquisition and
          unused public infrastructures and other works. The gaps were addressed for this project:
          PAPs who were in the project area prior to the cut-off date will be equally entitled to
          participation in consultations and project benefit schemes and be compensated for their
          lost non-land assets such as dwellings and structures occupied before cut-off date
          without deduction of salvageable materials. They will be entitled to resettlement
          assistance and other compensation and social support to assist them to improve or at
          least restore their pre-project living standards and income levels.
       o Households building houses on non-agricultural land prior to the project’s cut-off day
          but are eligible only for financial assistance will be additionally supported in terms of
          finance to enable them to afford a standard land plot in the project resettlement site if
          they have no other place to move to. Affected Households that are ineligible for


   5
       Please see Section 6.5 for Livelihoods Restoration Program
   The Updated RAP in August 2022                                                                Page 45
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
           compensation for residential land or house and must relocate but have no residential
           land or house within the affected commune are entitled to buy a standard plot in
           resettlement site.
       o   The resettlement area will be planned properly and implemented in full consultation
           with PAPs. All basic infrastructures, such as paved roads, sidewalks, drainage, water
           and electricity access will be available before PAHs move in. Costs for these
           infrastructures will be covered by the project.
       o   Displaced households who prefer “cash for land�? will be compensated in cash at the
           full replacement cost.
       o   All fees and taxes related to land conversion and LURC issuance will be either waived
           or included in a compensation package.
       o   Compensation and allowance must be provided to affected households one time within
           30 days since land acquisition decision is issued.
       o   By the end of the project, if the livelihoods of affected households have not yet restored
           to pre-project levels, additional support measures will be provided.
       o   As this RAP implementation is one of the project components, the project will not be
           considered complete until the RAP is fully implemented and meets the objective of the
           World Bank’s OP 4.12.
6.2. Eligibility Criteria and Entitlements
6.2.1. Eligibility Criteria
 125. The eligibility criteria of affected people for entitlements to compensation, support and
       resettlement are defined based on the World Bank’s Operational Policy on Involuntary
       Resettlement (OP 4.12), relevant Laws of the Government of Vietnam, and consultation
       with affected households. The eligibility for entitlements to compensation is determined
       by asset ownership criteria. There are three types of affected households as below:
            (i) Those who have formal legal rights to land;
            (ii) Those who do not have formal legal rights to land at the time the census begins
                  but have claimed to such land and/or assets - provided that such claims that are
                  recognized or recognizable under the laws of the country, or become recognized
                  through a process identified in the resettlement action plan;
            (iii) Those who have neither formal legal rights nor recognized or recognizable
                  claims to such land that they are occupying.
 126. Persons covered under (i) and (ii) are eligible for compensation payment at replacement
       cost for the land and non-land assets that they lose, and other assistance. Persons covered
       under (iii) are provided resettlement assistance in lieu of compensation for the land they
       occupy, and other assistance, as necessary to achieve the objectives of resettlement set out
       in this policy, if they occupy the project area prior to the project cut-off date. Persons who
       encroach upon the area after the cut-off date are not entitled to compensation or any other
       form of resettlement assistance. All persons included in (i), (ii), and (iii) are provided with
       compensation for loss of owned or used assets associated to affected land, including
       businesses associated to affected land if they have been created before the project cut-off
       date. Please see the definitions of affected households and severely affected households

   The Updated RAP in August 2022                                                              Page 46
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
      that defined in Glossary as above.
     • Splitting affected households after the cut-off-date
127. Households with various generations sharing the same house are allowed to split after the
      project’s cut-off-date if they are eligible for splitting as per the national Law of Residence
      (dated 29 November 2006, effective as of July 1, 2007) – as specified at Article 6 of Decree
      47/2014/ND-CP and Land Law 2013. Where splitting is allowed under Decree
      47/2014/ND-CP, the allocation of land plots for families sharing the affected land will be
      considered by Gia Lai PC.
128. Decision No.09/2018/Q�?-UBND by Gia Lai PC dated March 21, 2018 promulgating the
      regulation on compensation, support and resettlement when the state recovers land in Gia
      Lai province. Article 4. Specific provisions of Clauses 1 and 2, Article 6 of Decree
      47/2014/ ND-CP:
     (i)     The remaining residential land area after recovering eligible to stay is equal to or
             bigger than the minimum residential land area allowed for splitting the parcel and
             meeting the conditions for splitting the land plot as prescribed by the provincial
             People's Committee. In special cases, the organization that is in charge of
             compensation and site clearance reports and proposes the district-level People's
             Committee (hereafter abbreviated to the People's Committee) to submit to the
             provincial People's Committee for consideration and decision.
     (ii)    Households specified in Clause 1, Article 6 of Decree No. 47/2014/ND-CP, in which
             a multi-generational household or couple live together on a recovered residential
             land plot if they are eligible to be separated into Each individual household under
             the provisions of the residence law who has no other residential land or houses in
             the commune, ward or township where the residential land is recovered shall be
             compensated 01 (one) residential land plots and allocated land with land use levy in
             resettlement planning areas or other residential planning areas in the district where
             the land is recovered.
     (iii)   The number of residential land plots assigned with land use levy corresponds to the
             number of households separated from households whose residential land is
             recovered but these households have no other residential land or houses in their
             communes or wards, town where residential land is recovered.
     (iv)    According to Article 4, Decision No. 09/2018/Q�?-UBND, issued by Gia Lai PPC,
             in case many households have the same right to use one (01) recovered land parcel,
             they will be compensated 01 (one) residential land lot and assigned land with land
             use fee collection in the resettlement planning area or other residential planning in
             the district where the land is recovered. The number of residential land plots
             assigned with land use levy corresponds to the number of households with the same
             right to use one (01) residential land parcel recovered and currently living on such
             land plot but these households do not have other residential land/houses in the
             commune, ward or township where the land is recovered, minus 1 (one).
     (v)     Issues related to the identification of households named in land use right certificates
             for compensated residential land plots and households allocated land with land use
             levy paid by households self-agreement.
     (vi)    The determination of households who are allocated land with land use levy
             according to this clause is reflected in the compensation, support and resettlement
 The Updated RAP in August 2022                                                              Page 47
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
                plan. Households and individuals that are allocated residential land shall fulfill their
                financial obligations according to current regulations.
6.2.2. Entitlement
 129. With respect to eligibility category, entitlements are the sum of compensation and other
       forms of support, including allowance, bonus (conditional), and opportunities to participate
       in livelihoods restoration program (Please see Appendix 1 - Entitlements Matrix, for more
       details).
6.2.3. Cut-of-date
 130. After the detailed design is approved and the project boundary limits are demarcated, the
       DPCs issued the Notice of Land Acquisition to all identified project affected households.
       The date of notification for land acquisition were also the cut-off- date for both titleholders
       and non-titleholders. Once a cut-off-date were established, people who encroach upon the
       project area after the cut-off-date will not be entitled to compensation payment, or any form
       of resettlement assistance. The cut-off- date was announced by local government to all
       affected households under the project's area. The cut-off-date in each district of Gia Lai
       Province different and is shown in the Table 13 below.
                             Table 13 – The cut-off-date in Gia Lai province
       No.         District/City/Town                     The cut-off-date of the subproject districts
        1    An Khe Town                                               20 February 2020
        2    Dak Po District                                           20 February 2020
        3    Mang Yang District                                       02 December 2020
        4    Dak Doa District                                            20 July 2021
        5    Pleiku City                                               09 February 2021
        6    Chư Prong                                                   14 April 2021
        7    Duc Co District                                                None6
                                                  Sources: Compensation Records of the Districts, May 2022
6.3. Compensation, Support and Resettlement Policies
 131. All households who are affected by the project as a result of land acquisition will be entitled
      to compensation and/or support at replacement cost for their legal assets affected by the
      project such as land/crops/structures/businesses. In addition to compensation, those who
      are severely and vulnerably affected are supported for livelihoods restoration.
6.3.1. Compensation for Permanent Impacts
       a. For Agricultural Land Affected
             • PAP with formal right to affected land (with LURC or eligible for LURC)
 132. Compensation will be made at full replacement costs. Households losing 20% or more of
        their total agricultural landholding, and 10% for poor/near-poor, and/or vulnerable groups,
        are considered severely affected and are entitled to allowance for life stabilization and
        participating in livelihoods restoration program. (Pleas see more details in Section 6.3.3).
 133. If the remaining land area (not affected) is not economically viable, the area will be


   6
    Since all area of the affected land is located in the safety corridor of NH19 in Duc Co district, therefore, no
   decision on land acquisition was issued.
   The Updated RAP in August 2022                                                                          Page 48
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
        acquired and cash compensation will be paid for the remaining land area at replacement
        cost (Article 77 of Land Law 2013, Article 4 of Decree 47/2014-ND-CP)
             • PAPs without LURC or customary rights to affected land
134.    Affected land used before 1st July 2004 will be compensated at replacement cost but the
        compensated area is not to exceed the quota of agriculture allocation in locality.
        Households occupying affected land after 1st July 2004 but before the cut-off date will not
        be compensated for land but for improvements to the land including trees/crops/structures
        if they have been created before the cut-off date, cash assistance for such land will be
        provided on the basis of land origin, land use history, reasons for ineligibility, and the time
        when the land was put into use. No compensation is paid for land and non-land assets
        occupied and created after the cut-off date.
             • PAPs with leased rights
                  o For PAPs leasing land managed by government
135.    Households who lease government-managed land (with annual rental payment, or a one-
        off rental payment for the entire lease period) will not be compensated for the affected land,
        but compensated the remaining rental and Land Investment Cost which will be calculated
        on the basis of survey (Article 76 of the Land Law 2013). Affected assets on rental land
        including crops/trees and/or structures will be compensated at full replacement costs if
        created before the cut-off date.
                  o For PAPs leasing private-owned land for farming purpose
136.    Households who rent private-owned land for agricultural purpose will not be compensated
        for land but for standing crops and structures, if any and created before the cut-off date, on
        the affected land at replacement costs. Compensation for affected land will be paid for the
        eligible landowner at replacement cost.
137.    In addition to compensation payment for the affected land, severely affected and/or
        vulnerable/social-policy households are provided with allowance, and eligible to
        participate in livelihoods restoration program, and provided with conditional/incentive
        bonus.
       b. For Residential Land Affected
138.    Compensation for residential land (Article 79 of Land law 2013).
            • Loss of residential land with no houses/structures thereon
       o For PAP with formal right to affected land (legal or legalizable)
          -   Compensation for loss of land will be paid in cash at full replacement cost.
          -   Households and individuals that are using residential land and have a land use right
              certificate, the compensation for land shall be made as follows:
                  + If all residential land is recovered or the remaining part of the residential land
                  area after the acquisition is ineligible for living, compensation shall be made
                  with residential land in the form of allocation of resettlement residential land or
                  resettlement house (if any). ; in case there is no need to compensate with
                  residential land or houses, the State shall compensate in cash at the land price
                  specified.
                  + In case of all residential land is recovered or the remaining part of the

 The Updated RAP in August 2022                                                                Page 49
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                      residential land area after recovery is ineligible for living, compensation shall be
                      made in money according to the land price specified.
     o For PAP without formal right to affected land (illegal or illegalizable)
          -    No compensation for land but financial support for loss of land depending on the time
               when the affected land was used according to the Land Law 2013.
         • Loss of residential land with houses built thereon, and the remaining (non-
           acquired) land is adequate to reorganize
     o For PAP with formal right to affected land (legal or legalizable)
          -    Households / individuals that are using residential land with a certificate of land use
               rights or are eligible to be granted a certificate of land use rights, ownership of
               houses and other land-attached assets as prescribed of the land law, the
               compensation for land is as follows:
                In case the household has all residential land recovered or the remaining part
               (i)
                of the residential land after acquisition is not eligible for living, they will be
                compensated in the form of allocation of resettlement land or house in the
                relocation area. Settlement (if any);
          (ii)  In case of all residential land is recovered or the remaining residential land
                area after the recovery is ineligible for living, they shall be compensated in
                cash at the land price specified by the PPC. For projects with fund conditions
                residential land is considered for compensation with residential land in the
                form of land allocation for resettlement.
     o For PAP without formal right to affected land
          -    Compensation for land is as follows:
               (i)       If PAP uses non-agricultural land7 with house on it - prior to 1 July 2004, and
                         the land was obtained by encroachment, PAP will be provided a new
                         residential land plot in the project’s resettlement site with levy collection, or
                         are entitled to buying a new resettlement house, if they have no place in the
                         project commune/ward to move [Article 7 of Decree 47/2014/ND-CP, Article
                         80 of Land Law 2013]. In addition, for illegal land user using land after 2004
                         and prior to the cut- off date, a financial assistance will be provided at PPC’s
                         decision.
               (ii)      If PAP is not eligible for LURC (as specified at Article 22 of Decree
                         43/2014/ND-CP) and is using land with house thereon and violation of the
                         Land Law without preventive action from local authority, depending on land
                         use history, PAP will be considered for cash assistance in accordance with
                         regulations of Provincial People’s Committee. Compensation for
                         house/structure if created before the cut-off date are paid at full replacement
                         costs in line with OP 4.12.
          -    Compensation for affected land and house as regulated in item (ii) above. In case,

7
  Non-agricultural land – as prescribed at Article 10 of Land Law 2013, include land such as public land, river land, industrial
land, production land, etc.
The Updated RAP in August 2022                                                                                         Page 50
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
           PAP has no other residential land/house within project commune/ward, they are
           entitled to buying a standard land plot/apartment in resettlement site. Price of
           land/apartment is decided by PPC.
   c. Compensation for non-agricultural land but not residential land
   o For households and individuals using non-agricultural land which is not residential land,
         when the State recovers land, if they are eligible for compensation as prescribed in
         Article 75 of this Law, they shall be compensated with land having the same land use
         purpose. In case such land is not available for compensation, they shall be compensated
         with money calculated based on the remaining land use term.
   o For households and individuals using non-agricultural land which is not residential land
         and is leased by the State with annual rental payment or with full one-off rental payment
         for the entire lease period but being exempted from land rental, when the State recovers
         land, they shall not be compensated for land but for the remaining investment costs in
         land, except the cases in which households and individuals use land under the policies
         for people with meritorious services to the revolution( According to Article 80 , Land
         Law 2013).
   d. Compensation for houses and secondary structures
   o The level of compensation for houses, other construction works attached to land when
         the State recovers land as follow:
   (i)       For entirely affected house and secondary structure, regardless of the legal status
             of the affected land and if the affected house/structure has been constructed before
             the cut-off date compensation will be paid at replacement costs for affected house
             and structure to construct new house/structure with similar technical standard,
             without depreciation and deduction of salvageable materials. For partially affected
             house and structure, addition to compensation for affected part at replacement cost,
             compensation for expenses to repair the remaining part will be paid at rate with
             concurrence of the affected household.
   (ii)      For equipment and/or production line, affected business household who own the
             equipment or production lines will be compensated for all costs associated with the
             disassembly, transportation, re-installation of the affected equipment and/or
             production line. In case irremovable or broken during removal. Compensation for
             the equipment and/or production line will be paid at replacement cost. An appraiser
             specialized in appraisal for such equipment/production lines will be engaged by the
             project owner to evaluate the costs - subject to review and approval of the District
             PC.
   (iii)     For small assets requiring specialized installation, including landline phone, water
             connection, electric connection, cable TV, internet connection, etc., all costs related
             to uninstallation and re-installation at new house/business premise will be
             compensated at replacement costs.
   e. Compensation on Standing Crops, Trees, and Aquaculture products
   o For annual and perennial trees, standing crops, or aquaculture products, compensation
         in cash will be paid at replacement cost, irrespective of the legal status of the affected

The Updated RAP in August 2022                                                              Page 51
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
        land if they were created before the cut-off date, and are in line with Article 90 of the
        Land Law 2013.
   o    Movable crops and animals will not be compensated but all actual costs associated with
        transportation of the trees to new location will be paid for affected household. If
        replanting of trees in new location incurs costs, such full costs will be compensated for.
   o    Aquaculture that reaches harvest time by the time of land acquisition will not be
        compensated for, otherwise compensation at replacement cost will be paid.
   f.   Compensation/Support for Business Affected
   o    For economic loss resulting from contract termination: For households/individual who
        rent government or private-owned land for non-farm business, and the land rental is
        made on renewable contract basis. By the time when the affected land must be returned
        to government, but the land lease contract is still valid, compensation will be paid – as
        agreed upon in the land lease contract, if any.
   o    For loss of income incurred by business owner, compensation, and support according
        to regulation of PPC regardless status of registration, and as follows:
        - For registered businesses, compensation will be paid in cash for the loss of net
            business income, equivalent to 50% of the annual average net income - as declared
            with the tax agency during the recent three years (this amount is equivalent to 100%
            of monthly net income for 6 months)
        - For non-registered businesses, whose operations are recognized by local authority
            and whose net income from non-registered businesses is affected, compensation will
            be paid in cash for the income losses for at least 3 months.
        - For households who do retailed business. They do not have business license and do
            not pay tax, including informal settlers/squatter whose business is located on the
            right of the way, compensation will be a one-off allowance of at least 3 million VND
            per household.
        - For loss of income incurred by business employees, employees who permanently
            lose their existing job due to acquisition of land on which the business are located
            will receive an unemployment allowance at the basic wage level for up to 6 months.
            Cash assistance for vocational training will be provided to the affected employee.
            PPC will decide on the assistance level for vocational training.
        - If they lose their income only temporarily during the business transition period, they
            will be supported with an allowance as specified by District PC.
   g.   Compensation for Graves
            o The relocation of graves should be done based on full consultation with the
                affected households to meet the customs and habits of affected households with
                regards to relocation of graves. Compensation payment for affected graves
                includes full costs associated with a) land for re-burial, b) excavation, c)
                relocation, d) reburial, e) construction of new tombs, and f) other reasonable
                related costs which are necessary to meet local customs and habits.
            o Land for relocation of all affected graves will be provided to the affected
                households - at a graveyard as designated by the District PC. Affected

The Updated RAP in August 2022                                                             Page 52
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
              households will be informed of the location of this graveyard so that they can
              decide where to relocate the affected graves – to the designated graveyard. If
              AHs decide to relocate the affected graves on their own, the replacement cost
              for buying land will be compensated for.
           o In case owner of the affected graves could not be identified, public
              announcement must be made (on TV, popular newspaper) for several times to
              look for the grave owners. Within a reasonable time, if grave owners could not
              show up, the relocation of graves should be done by a specialized unit in
              consultation with the District Department of Health. The geographical location
              and status of the graves (with photos taken in details), the procedure of grave
              relocation, and the new location of the graves must be documented carefully for
              the owner’s use later.
      h. Compensation for Loss of Public Structures and Community Assets
           o Where public structures such as schools, health centers, libraries or other cultural
              centers, recreational parks, public roads, water transmission pipelines, and
              electricity transmission lines are affected, such affected works will be restored,
              and repaired or compensated to ensure normal operation at no cost to the local
              community.
6.3.2. Compensation for Temporary Impacts (during construction)
       o During the construction process, if any assets of local households are affected
         temporarily due to construction, the impact will be assessed and included in the updated
         Resettlement Action Plan. Depending on the nature of impact, compensation for the
         adverse impact will be compensated for, as follows:
  Temporary impact on land/business
     - In case residential land without house/structure thereon is temporarily acquired during
        construction, the affected land will be compensated equal to the rent of such land in
        locality for the duration of temporary use. Upon return of affected land to affected
        people, the affected land must be restored to its pre-project condition – as agreed with
        the affected households.
     - In case business activities of households are temporarily affected during construction,
        resulting in loss of income that derive from such business, the loss of income should be
        compensated for the entire period of impact – as agreed with the affected households.
     - Contractors will be informed of the RAP and should explore alternative construction
        method to avoid temporary impact. If avoidance is not possible, contractors will
        compensate for the above temporary impact in accordance with the RAP. Temporary
        impact is subject to both internal and external monitoring).
  Compensation for damages caused by contractors to private or public structures
       -   Damaged property will be restored to its former condition by contractors, immediately
           upon completion of civil works. Under construction contracts, contractors will be
           required to take extreme care to avoid damaging property during their construction
           activities. Where damages occur, the contractor will be required to immediately repair
           the damage or pay compensation to affected families, groups, communities, or
  The Updated RAP in August 2022                                                          Page 53
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
           government agencies at the same compensation rates as specified in this RAP.
  Compensation for unpredictable impacts
       -   Any other impacts identified during project implementation will be compensated in
           accordance with the compensation principles and policies set for in this RAP and in
           line with the World Bank’s OP 4.12.
6.3.3. Supports/Allowances
       o Besides from the compensation for affected assets, PAHs, especially severely and
         vulnerably PAHs will be provided with allowances to support them during the transition
         period to restore or improve their livelihood and lives. The assistance levels will be
         adjusted and decided by PPC, considering inflation factor and price increase - as
         appropriate, at the time of resettlement implementation.
  For affected residential land/houses
    a. Transportation Allowance
          - For households who need to resettle in a new residential area, an amount of
               6,000,000 VND will be provided if they physically relocate within the area of
               province. If relocating outside of the province, the transportation allowance will
               be 10,000,000VND.
          - Relocated households who rent private house for living purpose will be provided
               with a transportation allowance not exceed the rate mentioned above.
    b. House Renting Allowance/ Temporary Accommodation
          - In case, resettlement site is not ready for relocation at time of taking land of
               relocated household, house rental or temporary accommodation allowance will be
               provided to relocated households during period of temporary accommodation
               until allocated plot in resettlement site, plus 04 (four) month allowance for
               construction of new house. For households who have to relocate on the remaining
               land will be provided 04 (four) month allowance for re-organization. Married
               adult offspring sharing house with their parents are provided with house rental as
               an affected household. The allowance should be at market rate and decided by the
               PPC to ensure that relocated HHs could have a temporary accommodation.
          - Relocation plan needs to be discussed clearly with affected households to
               minimize the time duration for temporary accommodation as this may affect the
               income generation activities/livelihoods of the affected households.
    c. House Repair Allowance
          - If house/structure is partially affected and the remaining structure is viable for
               continued use subject to appropriate repair, all actual repairing costs for the
               affected part of the house/structure are paid by the Project, to enable PAPs to
               restore it to former or better conditions.
    d. Land Use Right Certificate
          - For resettled households, all costs related to issuance of Land Use Right
               Certificate for their new land/houses - either located in the project’s resettlement
               site, or elsewhere (if PAP relocates on their own) will be covered by the Project –
               by either including the estimated costs for LURC issuance included in the
  The Updated RAP in August 2022                                                            Page 54
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
             compensation package for self-relocating households, or providing by the Project
             Owner (later on) for those resettling in the project’s resettlement site at no
             additional cost to them. For re-organizing households, whose land and house are
             partially affected, the costs relating to updating the LURC will be covered by the
             Project. In case the LURC of affected household is deposited in the Bank as a
             pledge for loan, land fund development center and/or resettlement committee of
             the project district will support the household for updating the LURC.
   e. Allowance for Livelihood Stabilization (during transition period)
       (i)     Allowance for subsistence and Livelihood Stabilization (during transition
               period):
                 o PAPs losing 20% - 70% of their agricultural landholding (or 10% - 70%
                     for the poor, near-poor, and vulnerable groups) will be provided with an
                     allowance of for 6 months if no relocation, and for 12 months if relocation.
                     In some special cases, allowance may be provided up to 24 months;
                 o PAPs losing more than 70% of their agricultural landholding will be
                     assisted at the above rate for a period of 12 months if no relocation, and 24
                     months if relocation. In some special cases, the allowance may be
                     provided up to a maximum of 36 months;
                 o The support level for 1 person specified at Points a and b of this Clause
                     shall be calculated in cash equivalent to 30kg of rice / 01 month at the
                     average rice price at the time of support provided by the district-level
                     Finance agency where the project is located. Land acquisition determined;
                 o In case households and individuals have land recovered in the area of two
                     or more district-level administrative units in the same project with
                     different total support levels, they are only entitled to support to stabilize
                     their lives in district administrative unit have the highest total level of
                     support.
If Allowance for subsistence and Livelihood Stabilization is paid in cash:
       (i)     The support level of VND 6,000,000/ha shall be paid in cash and received in
               lump sum. The support level is equal to 30% of the year after-tax income, based
               on the average income of the 3 preceding years.
       (ii)    PAPs affected with less than 20% of their agricultural landholding and their
               remaining land is cannot be used will receive the above allowance for 12 months.
       (iii) HHs without, or ineligible for LURC will receive allowance equal to 60 % of
               the above rate.
(Decision No.09/2018/Q�?-UBND by Gia Lai PC dated March 21, 2018 promulgating the
regulation on compensation, support and resettlement when the state recovers land in Gia Lai
province: Article 17. Specific provisions on support items in Clauses 3, 4 and 6, Article 19 of
Decree 47/2014 / ND-CP).
   f. Allowances for job training/job change/job creation
   For the affected households who are directly engaged in agricultural production
         - These households will be supported in job training/job change and job creation
             according to Decision No. 02/2020/Q�?-UBND of Gia Lai PC dated January 09,
             2020 amending and supplementing a number of the regulations issued together

The Updated RAP in August 2022                                                              Page 55
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
             with Decision No.09/2018/QD-UBND of March 21, 2018 by the Gia Lai PC
             promulgating the regulation on compensation, support and resettlement when the
             State recover land in the Gia Lai province. “Article 18: Specific provisions on
             Point b, Clause 1, Article 20 of Decree No. 47/2014/N�?-CP (amended and
             supplemented in Clause 6 Article 4 Decree No. 01/2017/N�?-CP): The cash
             support level based on the price of agricultural land of the same type in the land
             price list issued by the provincial People’s Committee is as follows:
                 o Land for wet rice cultivation with two or more crops is supported with 2.5
                     (two point five) times;
(According to Article 18 of Decision No.09/2018/QD-UBND of March 21, 2018 by the Gia Lai
PC, 1) Pleiku City: support level 3 times of the same type of agricultural land price; 2) The
remaining districts and towns: the support level is 2.5 times the price of agricultural land of
the same type).
                 o The remaining cultivation land, aquaculture land and other annual crop
                     land shall be supported 2 (two) times.
                 o Production forest land, land for planting perennial trees and other
                     agricultural land shall be supported 1.5 (one and a half) times.
                     -      Households with both members are cadres, civil servants and public
                            employees and members who are not cadres, civil servants or public
                            employees but are using agricultural land for agricultural production
                            purposes, when the State recovers land the members who are not
                            cadres, civil servants and public employees will be supported to
                            stabilize life and production, support for training, job change and job
                            creation according to decision of the PPC.
For the affected households who are running their business at their residential land/house
with the main income coming from this business
         -   For those who are at working age and wish to be trained for a particular job will
             be admitted to local training school and will be supported to find a new job and
             borrow loan to start a new job.
         -   Members of affected households who are eligible for this support are entitled to
             participating in one short training program at no costs to them within a period of
             five years (from the date the Decision for Land Acquisition is issued). Free job
             consultation/oriention are offered at local Job Service Center.
Note: During the preparation of the training/job change/job creation program, consultation
must be done with the affected households [Article 84, Land Law 2013]
   g.   Allowances for Vulnerable Households
         - The following allowances will be provided to eligible vulnerable households. In
             case, one household is entitled to some allowances, the highest allowance will be
             provided only.
                o Female headed households with dependents and economic difficulties,
                    households with disabled persons, elderly without any source of support
                    will be provided with an amount of not less than VND 3 million per
                    household.
The Updated RAP in August 2022                                                              Page 56
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
                 o Relocating households with heroic mothers, heroic armed force personnel,
                    labor hero, war veterans, wounded or dead soldiers, will be provided with
                    support - from 3 million to 5 million VND per household;
                 o Poor households with certificate, or near-poor households, will be
                    supported with an amount of 5 or 3 million VND/household, respectively
     h. Incentive Bonus
         - All affected households who hand the affected land over to the project on time as
             scheduled after receiving full compensation and allowances will be given an
             incentive bonus. Bonus value will be determined by the time of compensation
             payment.
6.4. Entitlement Matrix
 139. An entitlements matrix was established for the subproject to ensure all affected households
      and affected assets will be compensated and assisted to help affected households restore
      and/or improve their lives and livelihood to pre-project conditions (Please see Appendix 1
      - Entitlements Matrix, for more details).
6.5. Arrangement of resettlement sites for the relocated households
 140. According to the figures provided in Section 4.2.1 - Impacts on Individual Households
      (page 29), there are 16 affected households will be totally affected their houses and have
      to be relocated, including: (i) An Khe Town: 05 households; (iii) Dak Po District: 10
      households; and (iii) Mang Yang district: 01 household.
 141. For the relocated households, the compensation for loss of land and houses will be paid at
      full replacement cost. Affected households are entitled to allocation of a plot of land in
      existing Resettlement Sites within project commune/town.
 142. Consultation activities for relocated households were also carried out in April 2022 to
      collect their opinions on relocation options. The results of the consultation indicated that
      most of the displaced households (10/16 relocated households) chosen to build a new house
      on the remaining area after land acquisition; 05/16 relocated households (in An Khe Town)
      chosen moving to the existing resettlement sites; and 01 relocated households (in Dak Po
      district) chosen receiving compensation/support and relocated by themselves.
 143. The detailed information on relocation options of households based on consultation results
      and the resettlement arrangements for each locality are provided in the Table below.




  The Updated RAP in August 2022                                                           Page 57
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                   Gia Lai Province Subproject
                            Table 14 – Relocation Options and Resettlement arrangement for the relocated households

                                                       Resettlement Options
                             Total of
                                        Resettlement    Re-arranged      Receiving money
         Districts          relocated                                                                           Relocation Arrangement
                                            Sites         relocation         and self-
                           households
                                                                           resettlement
 An Khe Town                     05          05                -                 -         The relocated households will be Compensated for loss of land and
                                                                                           houses at full replacement cost.
                                                                                           The displaced households will be moved to the existing resettlement
                                                                                           sites of the Town (in the same commune/ward where the land is
                                                                                           acquired with full technical and social infrastructure). The area of
                                                                                           land plots provided in the resettlement sites depends on the area of
                                                                                           residential land acquired.
 Dak Po District                 10          -                9                01          The relocated households will be Compensated for loss of land and
                                                                                           houses at full replacement cost.
                                                                                           09/10 relocated households chosen to build their new houses on the
                                                                                           remaining area after land acquisition. Only one displaced household
                                                                                           chosen to move to the existing resettlement site of the Dak Po Town
                                                                                           (the resettlement site’s location is about 2.5 km from the location of
                                                                                           land acquisition with full technical and social infrastructure). The
                                                                                           area of land plots provided in the resettlement sites depends on the
                                                                                           area of residential land acquired.
 Mang Yang District              01           -              01                 -          The displaced household chosen receiving cash and self-relocation.
         Total                   16          05              10                01




The Updated RAP in August 2022                                                             Page 58
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
6.6. Livelihood Restoration Plan (LRP)
 144. The LRP is fundamental in achieving the objective of the World Bank’s OP 4.12 on
      Involuntary Resettlement. For those who lose their house, or house-based income, or both,
      they are likely to face risk of impoverishment. The socioeconomic survey and focus group
      discussions showed that those who lose houses and/or house-based businesses and must
      relocate, would face challenging in restoring their income because the new location may
      not always assure their income restoration. Similarly, for those who lose income from
      agricultural production –either from crops or animal husbandry, they are likely to face
      difficulties in buying new land to continue farming, particularly buying land in the vicinity
      of their existing house.
 145. All severely affected and/or vulnerable households will be eligible to participate in the
      Livelihood Restoration Program (LRP), which include trainings on agricultural extension,
      vocational training, credit access and other measures as recommended and appropriate to
      support their livelihoods restoration to the pre-project level – as a minimum.
 146. The LRP was developed in consultation with affected households on the specific measures
      that they need to assist in the livelihood’s restoration. Vocational training will be provided
      to all labor-age members of the affected household. The LRP is designed based on
      assessment of needs of affected households, particularly the women. LRP will be
      mainstreamed into on-going local development program that support affected/poor
      households who are relocated due to development project. The LRP will be updated and
      specified in consultation with affected households after the RAP is finalized and disclosed
      to the affected households. Costs related to implementing LRP will be provided by the
      project from the WB fund.
6.6.1. Strategy of livelihood restoration
 147. Investigation and counselling results show that households that are headed by women have
       lower income than other head of the households. In sub-project area, most of female
       households are above 55 years old with main income source from breeding and cultivating.
       Sub-project will withdraw agricultural land of these households and that increases
       possibility of unemployment and loss of income/sources of income.
 148. Gender strategy designed includes participation of women in preparation and
       implementation of resettlement plan as well as livelihood recovery program. Supervision
       consultant, social specialists, project manager will ensure adequate participation of women
       in these activities.
 149. The Gender strategy that will be implemented include activities as follows:
           (i)    To create job opportunity with salary to women during construction phase of the
                  project;
           (ii)   To give preference to girl/ women in vocational training in order to help them
                  access non-agricultural income generation activities;
           (iii) To consult women members in determination of criteria for replacement or
                  improvement of current land fund;help them develop action plan for better
                  utilization of residue land part to recover income; better access to education,
                  health, market and other economic activities;

   The Updated RAP in August 2022                                                            Page 59
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
          (iv)    Consultation with affected people to ensure that women (including women
                  headed households and women member in affected household) recieve their
                  entitlements and benefits from the program and feedbacks of women members
                  are considered in the decision making process;
         (v)      Compensation payment will be implemented with signature of spouse or women
                  member of the household;
         (vi)     Contruction contract of sub-project will include commitments of contractor in
                  gender equality (to assure to not use children labour and illegal labours (b) no
                  discrimination of women worker and (c) to ensure equal wages for men and
                  owmen worker for working conditino anod position.
 150. Affected women headed households as well as members in compensation council will be
      encouraged and supported to participate regularly in the implementation process of the
      resettlement plan. These activities is in accordance with policies on participation in the
      policy frame including:
              (i)      Ground clearance board of district and commune will settle claims with
                       representative participation of women associaion/ group, female
                       householders and representative of affected householder;
              (ii)     Representative of women in the ground clearance board of district and
                       commune will be created conditions to exchange experiences with other
                       projects;
6.6.2. Potential Activities Raised by Households
 151. During the consultation with the local authorities and affected households, the following
       farm-based and non-farm based activities/programs are listed for consideration in the
       planning of a responsive income restoration program that will cater to the needs and
       preparedness of each eligible households:
          a.     Piloting of selected production and income generating opportunities that are
                 endorsed by the province and district. Vocational training and non-farm-based
                 employment should be first priority.
          b.     Intensive agricultural production for farmers who still have remaining productive
                 land.
          c.     Skills training program for persons wishing to receive training on selected fields.
                 The training should be on (i) vocational courses; (ii) intensive farming; (iii) animal
                 husbandry; (iv) aquaculture; (v) managing small business.
          d.     For households who wish to venture into small businesses, the Project will explore
                 possible seminars on entrepreneurship (idea generation and visioning, basic sales,
                 marketing and finance management).
 152. Depending on its needs, preferences, and available human and material resources within
      the household and those that the project could provide, each participating eligible
      household may engage in one main source of livelihood to be augmented by secondary
      livelihood activities, especially when the main livelihood does not yield immediate returns,
      such as livestock and crop production. Secondary livelihood activities will help provide

  The Updated RAP in August 2022                                                                Page 60
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
     for the daily sustenance of the household in the interim. A key ingredient of the program
     is to ensure that each DP household has the means for daily sustenance.
153. Information pamphlets for each program will be prepared by the consultant of PMU2 /local
     authority and will be made available to households and in commune offices. Information
     will include but not limited to the following:
          o Production (farm and non-farm based)/Income-generating activities: type of
            program, investment costs and net returns, timeframe for income stream to develop,
            sustainability, and risks.
          o Project-related opportunities: type of workers needed, duration of contract,
            minimum salary and benefits, schedule, basic requirements/qualifications of
            workers, contact persons.
          o Employment opportunities: name and address of organization, nature of
            organization, number of required workers, basic requirements/ qualifications of
            workers; trainings to be provided; minimum salary and benefits, contact persons,
          o Skills Trainings: type of trainings, objectives, duration, cost to trainee, qualification
            of trainee, type of certification to be issued upon completion of training; links to
            jobs.
        o Access to credit: type of loans; requirements to avail loan, term of payments and
             interest rates, risks involved.
154. The consultant of PMU2 for income restoration implementation will be composed of
     various experts to design, implement and administer various programs. The process of
     planning appropriate income restoration activities of eligible households begins about the
     same time as that of the DMS. Data gathering and in-depth investigation of needs and
     opportunities will be done in parallel with the DMS. The various income restoration
     activities planned and agreed with the participating households will be included in the
     updated RAP including the analysis of risk, marketing for the planed programs etc. The
     implementation of the program will be monitored regularly to ensure that targets are
     achieved and will be included in the resettlement progress report that will be submitted to
     WB.
155. An evaluation of the income restoration program will be conducted to sum up what has
     been achieved, to identify additional interventions, as needed; and to draw out lessons and
     insights. The steps proposed for the implementation phase of livelihood/income restoration
     as Table 15 below:
         Table 15 – Steps proposed for the implementation phase of Livelihood restoration
    #                   Activity                    Time schedule           Responsible Agency
    1.     Prepare the list of severely affected As soon as the DMS Income restoration team of
           displaced persons (DP) (Losing more completed by the PMU2 and DCSCC/LFDC.
           than 10% of productive asset, DCSCC/LFDC.
           affected on shops, have to move their
           houses, vulnerable groups): the list by
           communes.


 The Updated RAP in August 2022                                                               Page 61
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
     #                  Activity                    Time schedule         Responsible Agency
     2.   Study about the feasible income Parallels with DMS Income restoration team of
          restoration in the localities, livelihood activity and after step PMU2 and DCSCC/LFDC.
          plan etc. (with detailed information of 1 completed.
          each possible activity). Consul with
          commune,         district,     provincial
          relevant agencies, and the DPs for
          their feedback to the feasible
          programs.
     3.   Based on the feedback of After                   step     2 Income restoration team of
          stakeholders, prepare a detailed plans completed            PMU2 and DCSCC/LFDC.
          for activities (list of participants;                       Need help of the commune
          organization of implementation;                             authorities and Village
          schedule; budget; monitoring and                            Leaders.
          evaluation and reporting. Some pilots
          programs should be implemented first
          to draw the lesions learned for the
          subsequent programs.)
     4.   Set up for a Committee to implement At the beginning of District PCs and Commune
          and this committee should include of the           RAP PCs.
          local NGOs (such as Women Union; implementation.
          Farmer Association etc); Commune
          and       District    Representative;
          Representatives of DPs etc. Training
          need to hold for the Committee prior
          to the implementation. The PMU also
          need to have a team to supervise for
          the         implementation         of
          income/livelihood
          restoration/improvement.
     5.   Implementing the programs              After step 3           Implementation Committee
                                                                        for Income and Livelihood
                                                                        Restoration/Improvement.
     6.   Monitoring and evaluation, reporting   Through                Implementation Committee
                                                 implementation phase   and External Monitoring
                                                                        Agency for RAP.
6.6.3. Eligibility
 156. Since the LRP aims to help PAPs improve, or at least restore, their livelihood (which
       include their income), the following households are eligible to participate in program:
          o Households who lose 20% or more of their agricultural land;
          o Poor/vulnerable households who lose 10% or more of the agricultural land;
          o Households who lose income from their current business– regardless status of
            registration and own or rent house-based business;

  The Updated RAP in August 2022                                                           Page 62
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
          o Household who will physically relocate;
          o Household who lose income from the leased land.
 157. Each of eligible household could send two representatives (ideally one male and one
      female) to the registered training program. Household representative should be within
      working-age and are committed to attending the entire training program. All costs for
      training courses will be covered by the project.
6.6.4. Key Development Activities of the LRP
 158. The following key activities propose for LRP:
       - Agricultural extension. For those who are active in farming and wish to continue
          farming activities, agricultural trainings will be provided – based on their specific
          needs.
       - Business Development. For those who run home-based business, they will be trained
          on business development skills, and will be able to join in a vocational training of their
          choice.
       - Credit loan. For those who wish to borrow loan to develop their new business, their
          credit access will be facilitated by PMU2 and District PCs.




   The Updated RAP in August 2022                                                            Page 63
    CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                         Gia Lai Province Subproject
VII.   INSTITUTIONAL ARRANGEMENT
  159. The implementation of the resettlement activities, as set forth under this Resettlement
       Action Plan requires the participation of governmental agencies at national, city, district,
       and ward level. Bình �?ịnh People’s Committee take the overall responsibility for the
       implementation of the RAP. Compensation, Assistance and Resettlement Committees shall
       be established at district level according to the provisions of Decree 47/2014/CP. The
       provisions described in the RAP are the legal basis for the implementation of resettlement
       activities.
 7.1. Responsibility of the Stakeholders
 7.1.1. At the Central Level
       • Ministry of Transport (MOT)
  160. The Ministry of Transport (MOT) is the project owner at central level and has an overall
        responsibility for the project management and implementation. MOT will also, in
        consultation with other relevant Ministries, responsible for reviewing and submitting the
        Resettlement Policy Framework (RPF) to Prime Minister for approval. Provide sufficiently
        and timely budget for implementation of LAR.
       • Project Management Unit No.2 (PMU2)
  161. PMU2 as delegated by MOT, will take the overall responsibility of day-to-day oversight
        and implementation of the Project. PMU2 will undertake an overall supervision and
        provide necessary technical support to ensure smooth project implementation, including
        activities related to land acquisition, compensation, support and resettlement under the
        Project. PMU2 will assure all resettlement activities will take place in compliance with this
        RAP. Specifically, PMU2 will:
           o Cooperate with PPCs, and relevant local competent agencies to conduct
                compensation and resettlement.
           o Organize training and building capacity activities for local authority and local
                agencies at provincial and district levels where land acquisition, compensation
                payment and resettlement will take place.
           o Cooperate with provincial PMUs to monitor internally the implementation of
                compensation, resettlement;
           o Report periodically on resettlement progress to MOT and the WB.
    During RAP/updated RAP preparation:
           o Coordinate closely with related agencies and the WB to prepare the agreed
             RAP/updated RAPs in accordance with Bank’s OP 4.12.
           o Develop and provide orientation training on the requirements of the RAP to ensure
             City/District PCs, and relevant stakeholders involved in RAP/updated planning and
             implementation understand the requirement as set forth in the RAP/updated RAP.
           o Coordinate with the relevant departments under PPC and relevant District PCs to
             obtain their comments/suggestions, and their consensus on RAP/updated RAP
             preparation and implementation.
    During RAP implementation:

    The Updated RAP in August 2022                                                            Page 64
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
          o Take lead in recruitment of the consultants for carrying out the independent social
            monitoring for implementation of RAP/updated RAP.
          o Ensure the required budget for RAP/updated RAP implementation is timely and
            sufficiently allocated for planned compensation payment/resettlement – as
            described in the RAP/updated RAP.
          o Conduct internal monitoring of RAP/updated RAP implementation
          o Designate staff with solid experience in resettlement and familiar with Bank’s OP
            4.12 to act as a social safeguards focal point for PMU2. This focal point will provide
            regular support to Provincial People’s Committee in RAP/updated RAP
            implementation.
          o Designate staff-in-charge to support the local resettlement boards, at district level,
            for implementation of RAP/updated RAP. The Terms of Reference for this
            consultant will be subjected to Bank’s prior review;
          o Prepare the quarterly internal progress reports and submit those reports to the WB;
          o Conduct training on requirements of project’s RAP; work closely with District
            People’s Committee and District Compensation and Land Acquisition Boards /Land
            Fund Development Centers in preparing the updated RAPs based on the completed
            Detailed Measurement Survey, consultation and Replacement Costs Survey;
          o Submit updated RAP/updated RAP to the Bank for review and concur before
            implementation.
7.1.2. At the local level
      • Gia Lai People’s Committee (PPC)
 162. Gia Lai PPC will be responsibe:
        o Review and approve the RAP/updated RAPs.
        o Appraise and approve the results of Replacement Costs Survey.
        o Direct relevant Departments and Districts in appraising and approving RAP within
            the line of authority.
        o Solve complaints/grievances – as appropriate.
        o Maintain an overall oversight of the RAP/updated RAPs implementation, and
            provide guidance to relevant departments, District People’s Committees, where
            required, to ensure effective and timely collaboration and coordination between
            these agencies in the preparation and implementation of RAP/updated RAPs.
        o Ensure the RAP/updated RAPs are prepared and updated in accordance with the
            principles set forth in RPF. Once a RAP/updated RAPs are concurred by the World
            Bank (via a No Objection), Gia Lai PPC will approve the final RAP/updated RAPs,
            or designate a relevant City/District PC to ratify the RAP/updated RAP to enable
            RAP/updated RAP implementation at City/District levels.
        o Ensure that compensation resettlement and livelihoods restoration of affected
            households will be implemented and monitored in accordance with approved
            RAP/updated RAP.
      • City/Town/District People’s Committees (DPCs)
 163. DPCs shall be responsible for:

   The Updated RAP in August 2022                                                          Page 65
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
       o Preparing annual land use plan and submit to competent authorities for review and
          approval of changed land use plan - as prescribed by law.
       o Issuing Notice of Land Acquisition and direct the District Land Fund Development
          Center, and Commune People's Committees (CPCs) to implement the approved
          RAP/updated RAP.
       o Take lead in recruitment of independent consultants for carrying out a replacement
          costs survey;
       o Directing the implementation of the RAP/updated RAP;
       o Directing the District Land Fund Development Center, and Commune People's
          Committees (CPCs) in conducting the public consultation and information
          disclosure on compensation and resettlement policies; conducting DMS and
          implementing the RAP/updated RAP.
       o Directing the evaluation of compensation, support and resettlement, compensation
          plan approved, support, resettlement and issued a decision to withdraw the land
          under their jurisdiction;
       o Adjusting or grant a new land use right certificate for the land to be acquired, and
          for relocated households.
       o Settling complaints related to land acquisition, compensation, support and
          resettlement in the district within its jurisdiction.
       o Approving the detailed compensation, support and resettlement plan to be carried
          out by the District Land Fund Development Center.
     • District Board for Compensation and Land Acquisition (DBCLAs)/District Land
       Fund Development Center (DLFDC)
164. DBCLAs/DLFDCs shall be responsible for:
       o Coordinating with PMU2 and Commune People's Committees to disseminate
          information and policies on project’s compensation, support and resettlement to
          affected households, and conducting community consultation, surveys, surveying,
          detailed measurement survey (DMS) for affected assets to formulate plan for
          compensation, support and resettlement; being responsible for the accuracy and
          completeness of the survey data, surveying, and DMS;
       o Preparing the detailed compensation, support and resettlement plan and conducting
          consultation with affected households on plan for compensation, support and
          resettlement for review and approval by DPCs; disclosing the approved plan for
          compensation, support and resettlement to the affected households;
       o Organizing compensation payment and provision of assistance to affected people;
       o Arranging resettlement for relocated households, land acquisition, and handover of
          acquired land to the construction units;
       o Leading and coordinating with PMU2 and Commune People's Committees to
          implement Livelihood Restoration Program;
       o Assisting District People's Committee to settle complaints concerning land
          acquisition, compensation and resettlement.
       o Supporting CPCs in issuance of LURCs for land plot in the resettlement site.

 The Updated RAP in August 2022                                                       Page 66
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
         o Support the external monitoring consultant for conducting independent resettlement
             monitoring– as required under the RAP/updated RAP.
     • Wards/Townships/Commune People’s Committees (CPCs)
165. The CPCs shall be responsible for:
         o Cooperating with DBCLAs/DLFDCs in arranging compensation payment,
             resettlement and livelihood restoration implementation;
         o Providing documents related to the origin of land use by affected households;
             confirming the eligibility of affected persons and affected assets;
         o Assisting competent authorities to resolve land disputes and complaints of affected
             people.
         o Assisting DPCs and DBCLAs/DLFDCs in organizing meetings, public
             consultations, socioeconomic survey during preparation and implementation of
             RAP/updated RAP;
         o Establishing working groups at the commune level to support CPCs and
             DBCLAs/DLFDCs in conducting Detailed Measurement Survey (DMS),
             Replacement Costs Survey (RCS), Socioeconomic Survey (SES), and provision of
             required information to support the preparation and implementation of RAP/updated
             RAP;
         o Identifying replacement land for the affected households who are eligible and
             propose livelihoods restoration programs appropriate to the conditions of the people
             and the locality;
         o Resolving complaints at the ward/commune level - as prescribed by the existing law;
     • Project Affected Households (PAHs)
166. The PAHs shall be responsible for:
         o Cooperating CPCs and DBCLAs/DLFDCs in all activities related to land
             acquisition, compensation, support and resettlement;
         o Handing over of the affected land to the project on time upon receiving full
             compensation and support package;
         o Supporting in reconciliation of households with regards to land disputes, and
             helping affected households in the process of resettlement and livelihoods
             restoration;
         o Appointing representatives in the DBCLAs/DLFDCs to participate in monitoring
             the implementation of the plan for compensation, support and resettlement.
167. All stakeholders, particularly stakeholders at project level, including PPC, DPCs, CPCs,
      have extensive experience implementing resettlement program in Vietnam, including
      experience implementing projects financed by the World Bank that involve resettlement
      and livelihoods restoration. During RAP/updated RAP preparation, there has been an active
      participation from DPCs and CPCs, which contributes to the effective preparation of the
      RAP/updated RAP. During project implementation, these agencies are alsso continuing to
      contribute to the updating of RAP to reflect the results of the detailed measurement survey,
      replacement costs survey, and consultation with affected households on the proposed
      compensation and support packages.

 The Updated RAP in August 2022                                                            Page 67
 CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                      Gia Lai Province Subproject
168. In terms of monitoring, these governmental agencies will continue to cooperate closely
     with the PPCs and DPCs to implement and monitor the RAP/updated RAP implementation.
     An external monitoring consultant has been engaged by PMU2 to provide an independent
     assessment of RAP implementation – in addition to internal monitoring done by PMU2,
     DPCs, and PPC. Despite of the fact that these stakeholders are experienced with
     resettlement program, when the project starts implementation, these agencies will be
     invited to participate in additional trainings organized by PMU2 - with WB technical
     support, in order to update them on the new policies requirements and good implementation
     practices, as well as the new requirements on gender mainstreaming to ensure smooth and
     satisfactory RAP/updated RAP implementation.




 The Updated RAP in August 2022                                                        Page 68
     CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                          Gia Lai Province Subproject
VIII.   GRIEVANCE REDRESS MECHANISM
  8.1. Requirements of the Grievance Redress Mechanism
   169. The World Bank’s OP 4.12 on Involuntary Resettlement requires any RAPs that are
        prepared for Bank financed projects need to establish a grievance redress mechanism to
        address grievance and complaints that may arise from affected households during RAP
        implementation.
   170. A mechanism will be put in place to ensure all concerns and complaints of PAP are
        recorded/registered appropriately, and addressed in a manner that is fair, timely, and
        constructive. PAP will be informed of the grievance management procedure, as well as
        their rights to take their grievances to the agencies responsible for handling their complaints
        as well as informational queries. PAP will also be informed that their use of this grievance
        mechanism will be free of charge, even when their cases are elevated to the Courts of Law.
        All costs related to handling and solving of the complaints are covered by PMU2 and are
        included in the budget for RAP implementation.
  8.2. Grievance Redress Procedures
   171. Within the Vietnamese legal framework, citizen rights to complain are protected. As part
        of overall implementation of the project, a grievance redress mechanism (GRM) will be
        developed by the PMU2 with responding procedures, responsible persons and contact
        information. It will be readily accessible to ensure that grievances shall be handled and
        resolved at the lowest level as quickly as possible. The mechanism will provide a
        framework within which complaints about environmental, social, and safety issues can be
        handled, grievances can be addressed, and disputes can be settled promptly.
  8.2.1. Onsite complaint addressing procedure
   172. The communities and communes will be informed about the GRM availability to handle
         complaints and concerns relative to the project. This will be done via the community
         consultation and information disclosure process under which the contractors will
         communicate with the affected communities and interested authorities on a regular basis.
         Meetings will be held at least quarterly, monthly information brochures will be published,
         announcements will be placed in local media, and notices of upcoming planned activities
         will be posted, etc.
   173. All complaints and corresponding actions undertaken by the contractors will be recorded
         in project safeguard monitoring reports. Complaints and claims for damages could be
         lodged as follows:
            o Verbally: direct to the CPCs, CSCs and/ or the contractors’ safeguard staff or
                representatives at the site offices.
            o In writing: by hand-delivering or posting a written complaint to specified addresses.
            o By telephone, fax, e-mails: to the CPCs, CSCs, the contractors’ safeguard staff or
                representatives. Upon receipt of a complaint, the CSCs, the contractors’ safeguard
                staff or representatives will register the complaint in a complaint file and maintain
                a log of events pertaining to it thereafter, until it is resolved. Immediately after
                receipt, four copies of the complaint will be prepared. The original will be kept in
                the file, one copy will be used by the contractor’s safeguard staff, one copy will be
     The Updated RAP in August 2022                                                             Page 69
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
            forwarded to the CSCs, and the fourth copy to the PPMU within 24 hours since
            receipt of the complaint.
          o Information to be recorded in the complaint log will consist of:
                  -   The date and time of the complaint.
                  -   The name, address and contact details of the complainant.
                  -   A short description of the complaint.
                  -   Actions taken to address the complaint, including responsible
                      person/agencies, contact persons and findings at each step in the complaint
                      redress process.
                  -   The dates and times when the complainant is contacted during the redress
                      process.
                  -   The final resolution of the complaint.
                  -   The date, time and manner in which the complainant was informed thereof.
                  -   The complainant’s signature when resolution has been obtained.
 174. Minor complaints will be dealt with within one week. Within two weeks (and weekly
      thereafter), a written reply will be delivered to the complainant (by hand, post, fax, e-mails)
      indicating the procedures taken and progress to date.
 175. The main objective will be to resolve an issue as quickly as possible by the simplest means,
      involving as few people as possible, and at the lowest possible level. Only when an issue
      cannot be resolved at the simplest level and/ or within 15 days, will other authorities be
      involved. Such a situation may arise, for example, when damages are claimed, the to-be-
      paid amount cannot be resolved, or damage causes are determined.
8.2.2. Official GRM as per Government Regulation
 176. Grievance Redress Mechanism based on the complaint and denounced in the laws of Viet
       Nam is summarized herewith:
           -     First Stage – Ward/Township/Commune People’s Committees (CPCs): PAP
                 may submit their complaint – either in written or verbal, to the office of the
                 Ward/Commune People’s Committee. W/C PC will receive the complaints and
                 will notify the W/C PC leaders of the complaint. The Chairman of the W/C PC
                 will meet the complainant in person and will solve it within 15 days following
                 the receipt of the complaint.
           -     Second Stage – City/Town/District People’s Committee (DPCs): After 15 days
                 since the submission of the complaints, if the aggrieved person does not have
                 any response from the CPCs, or if the aggrieved person is not satisfied with the
                 decision taken on his/her complaint, the PAP may take the case, either in written
                 or verbal, to the Reception Unit of City/Town/District People’s Committees. The
                 City/District People’s Committee will have 30 days since the date of receipt of
                 the complaint to resolve the case. The City/Town/District People’s Committees
                 will register all the complaints submitted and will inform the District Board for
                 Compensation and Land Acquisition/LFDCs of the City/Town/District PC’s
                 resolution/assessment results. Aggrieved person may elevate the case to the
  The Updated RAP in August 2022                                                              Page 70
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
                 Courts of Law if they wish.
           -     Third Stage – Provincial People’s Committee(PPC): After 30 days, if the
                 aggrieved PAP does not hear from the City/Town/District PCs, or if the PAP is
                 not satisfied with the decision taken on his/her complaint, the PAP may escalate
                 the case, either in writing or verbal, provincial People’s Committee, or lodge an
                 administrative case with the City/Town/District People’s Court for resolution.
                 The provincial PC will have 45 days to resolve the complaint to the satisfaction
                 of all the concerned. The provincial PC secretariat is also responsible for
                 registering all complaints that are submitted. Aggrieved person may elevate the
                 case to the Courts of Law if they wish.
           -     Final Stage - Courts of Law: After 45 days following the submission of the
                 complaint at provincial PC, if the aggrieved PAP does not hear from the
                 provincial PC, or if PAP is not satisfied with the decision taken on his/her
                 complaint, PAP may take the case to a Courts of Law for adjudication. Decision
                 by the court will be the final decision. Decision on solving the complaints must
                 be sent to the aggrieved PAPs and concerned parties and must be posted at the
                 office of the People’s Committee where the complaint is solved. After 3 days,
                 the decision/result on resolution must be made available at ward level and after
                 7 days at the district level.
8.3. Grievance Redress Management
8.3.1. DPCs and CPCs
 177. DPC and CPCs will maintain a logbook for recording queries, suggestions and grievances
       of PAPs. All complaints will be assessed and resolved in accordance with fair, timely and
       constructive manner.
8.3.2. PMU2
 178. A focal point who is responsible for administering grievance mechanism on behalf of
       PMU2 will be appointed by PMU2. This staff will act as a liaison officer (with DLFDC
       and CPCs) and will perform the following key tasks:
           -   Work closely with DLFDC and CPCs to respond to any informational queries
               from PAPs;
           -   Keep track of overall grievance management process on behalf of PMU2.
           -   Maintain a grievance log with basic information, including: (a) Receipts (name
               of complainant, complainant’s story and expectation; date the grievance was
               received and recorded; (b) Tracking (progress – pending/solved, agreements
               and commitments made); and (iii) Closeout (resolution outcome).
8.4. Grievance Redress Montoring
 179. An Independent External Monitoring Consultant (IEMC) will be engaged by PMU2 to
      evaluate the effectiveness of the grievance mechanism. The monitoring will identify
      common or recurrent claims that may require structural solutions or adjustment to
      compensation policy. The IEMC may recommend measures to be taken to redress
      unresolved grievances.

  The Updated RAP in August 2022                                                           Page 71
   CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                        Gia Lai Province Subproject
IX.    MONITORING AND EVALUATION
9.1. Objectives of Monitoring and Evaluation
  180. The main objective of monitoring the implementation of the RAP is to determine whether
       or not the RAP is carried out in accordance with the Resettlement Framework and the
       agreed schedule and methods, and that the RAP implementation meets the objective of the
       World Bank’s Operational Policy 4.12 on Involuntary Resettlement.
  181. Moreover, evaluation of the resettlement activities will be resorted after implementation of
       the RAP to assess whether the resettlement objectives were appropriate and whether they
       were met, specifically, whether livelihoods and living standards have been restored or
       enhanced if there is any. The evaluation will also assess resettlement efficiency,
       effectiveness, impact, and sustainability, drawing lessons as a guide to future resettlement
       planning.
9.2. Internal Monitoring
9.2.1. Requirements of Internal Monitoring
 182. PMU2 is responsible to conduct internal monitoring on resettlement implementation and
       will assign a specialized PMU2 staff to work closely with DLFDC, CPCs and other local
       relevant ligovernment agencies to conduct internal monitoring with key assignments as
       below:
          o Coordinate with related agencies in process of RAP implementation;
          o Collect necessary data – as required by this RAP, to set up a database of resettlement
              for RAP implementation progress reports for internal monitoring purpose;
          o Identify any pending issues/non-compliance issues during RAP implementation;
          o Work closely with the External Monitoring Consultant to oversee the
              implementation of the RAP;
          o Receive and report complaint of affected people to competent authorities for
              resolving
          o Conduct monthly and reported quarterly to ensure any issues that may arise so as to
              take timely and appropriate action.
9.2.2. Key Indicators for Internal Monitoring
 183. The following suggestive criteria could be used for internal monitoring by PMU2:
          o Number of affected persons according to types of impacts;
          o Status of compensation payment, resettlement, and income restoration;
          o List of outstanding complaints;
          o Final results on solving complaints and any outstanding issues that demand
              management agencies at all levels to solve;
          o Issues that arise during the implementation process;
          o RAP schedule updated.
 184. Monitoring done by PMU2 could be coordinated with external monitoring when the
       external monitoring consultant is enaged by PMU2 and starts the consulting services.
9.3. External Monitoring (Independent Monitoring)
9.3.1. Requirements External Monitoring
 185. PMU2 will engage an Independent External Monitoring Consultant (IEMC) to conduct
   The Updated RAP in August 2022                                                           Page 72
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
      periodically independent monitoring on implementation of RAP. The IEMC will be
      recruited based on their experience on application of Bank’s safeguards policy and on
      monitoring and evaluation of RAP implementation. PMU2 will prepare a TOR for this
      assignment which will be reviewed by the World Bank prior to recruitment. The
      recruitment will be based on the bidding process in accordance with the relevant
      procurement regulations of the World Bank.
         o To monitor the implementation of the approved RAP to ensure the implementation
             follows regulations and policies stipulated in the RAP, including monitoring risks
             and impacts related to labor influx and gender issues (SEA/SH).
         o To conduct a final monitoring and evaluation of resettlement implementation 6
             months after completion of all resettlement activities.
         o To evaluate the effectiveness of the grievance mechanism.
         o Identify common or recurrent claims that may require adjustment to the
             compensation policy.
         o Recommend measures to be taken to redress unresolved grievances
         o Periodical and final reports include all findings from monitoring and evaluation and
             corrective action plan (if needed) to submit to PMU2 and the World Bank.
 186. The IEMC is expected to monitor and evaluate the results of the RAP implementation with
      regards to the following three key aspects:
         o Performance (Process, including compliance),
         o Impact (Outcome); and
         o Sustainability (upon Completion of the RAP implementation).
 187. While internal monitoring of RAP implementaiton process is maintained quarterly,
      external monitoring should be conducted twice a year, and an evaluation after six months
      following the completion of resettlement. IEMC must prepare a bi-annual report on
      findings from each monitoring mission, consolidating all the findings from the last internal
      monitoring reports, and submit to PMU2 and World Bank. The report requirements will be
      detailed in the Terms of Reference for IEMC.
9.3.2. Key Indicators for External Monitoring
 188. The following indicators will be monitored and evaluated by the IEMC:
         o Payment of compensation: a) full payment to be made to all affected persons before
             land acquisition; (b) adequacy of payment to replace affected assets.
         o Provision of assistance for PAPs who have to rebuild their houses on their remaining
             land, or building their houses in new places as arranged by the project, or on newly
             assigned plots.
         o Assistance for recovering livelihood/income sources.
         o Community consultation and public dissemination of compensation policy: (a)
             PAPs should be fully informed and consulted about land acquisition, and relocation
             activities; (b) community consultation procedures and how to solve these problems;
             (c) public awareness of the compensation policy and entitlements will be assessed
             among the PAPs; and (d) assessment of awareness of various options available to
             PAPs as provided in the RAP.

  The Updated RAP in August 2022                                                           Page 73
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
          o Affected persons should be monitored regarding the restoration of productive
            activities.
          o PAPs’ satisfaction on compensation, assistance and resettlement will be monitored
            and recorded.
          o Effectiveness of the complaint mechanism and speed of complaint settlement will
            also be monitored.
9.4. Community Monitoring
 189. Evaluate the investor’s compliance with the regulations on land boundary and land use;
      detailed ground planning; architectural and construction plans; waste treatment;
      environmental protection; compensation, site clearance and resettlement plan; investment
      schedule and plan.
 190. Detecting acts that are detrimental to the interests of the community; negative impacts of
      the project on the living environment of the community during the process of project
      investment and operation.
9.5. Monitoring of the World Bank
 191. Reviewing and approving the RAP and monitoring reports to ensure that RAP
      implementation, monitoring and evaluation is in accordance with the WB’s OP 4.12.




  The Updated RAP in August 2022                                                         Page 74
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
X.    COST AND BUDGET
10.1. Basic data for cost estimation of compensation, support and resettlement
 192. The following table summarizes the estimated costs for compensation, support and
      resettlement for Gia Lai Province Sub-project. The estimated cost is calculated based on
      the following data:
      (i)     DMS results updated to May 2022;
      (ii)    Compensation unit prices for land; houses/structrures, trees/crops and other assets
              on land - which is determined by the District Board for Compensation, Support and
              Resettlement or District Land Fund Development Centers through the field survey
              and approved by the Provincial People's Committee to implement the
              compensation.
      (iii) Sources of budget: (i) The budget for compensation, support and resettlement for
              the affected land, houses/structures/structures, trees/crops and other assets on land
              will be allocted from ODA source (from the World Bank); and (ii) Other costs for
              implementation of compensation and resettlement activities will be allocted from
              the Central Counterpard fund (MOT).
10.2. Updated estimated cost for of compensation, support and resettlement
           Table 16 – Estimated Cost for Compensation, Support and Resettlement
                                                                                              Amount
      No.           Items               Unit      Quantity        Unit Prices
                                                                                        VND              USD
            COSTS  FOR   COMPENSATION,                       SUPPORT       AND
       I                                                                           179,391,889,517     7,747,771
            RESETTLEMENT
            Compensation        for
       1                                                                           98,868,644,629      4,270,046
            land affected
                                                                  8
                                                                  From VND
                                             2
      1.1   Agricultural land            m         552,441      45,000 to VND      65,301,749,402      2,820,323
                                                                  148,000/m2
                                                               Depending on the
      1.2   Residential land             m2        14,573       location of the    15,252,468,527      658,740
                                                                   land-plot
                                                                Support for site
      1.3   Other land                   m2        11,224                          18,314,426,700      790,983
                                                                clearance only
            Compensation      for
       2    houses/structures                                                      27,769,056,506      1,199,320
            affected
            Houses and other
      2.1                               HH           369                           27,769,056,506      1,199,320
            secondary structures
            Compensation   for
       3    crops and    trees                                                     11,248,089,094      485,795
            affected
            Rice, annual crops and
      3.1                               HH           520                           11,235,714,094      485,260
            trees



  8
      Depending on the type of land and the location of the land-plot
  The Updated RAP in August 2022                                                                          Page 75
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                                                                   Amount
 No.              Items            Unit     Quantity     Unit Prices
                                                                             VND              USD
       Crops        temporarily
 3.2                                HH         7              -           12,375,000          534
       affected
  4    Allowances/Supports                                              41,506,099,288      1,792,610
       Support in training,
 4.1   job change and job           m2      552,441        66,235       36,591,044,288      1,580,334
       search
       Livelihood
 4.2                                HH                                   3,651,685,000      157,713
       Stabilization
                                                         From VND
 4.3   Transportation               HH        11        5,000, 000 to    173,000,000         7,472
                                                       VND 10,000,000
                                                         From VND
       Support for other                                 3,000,000 to
 4.4                                HH        35                         186,560,000         8,057
       vulnerable groups                                    VND
                                                        5,000,000/HH
       Allowances           for
 4.5                                HH        16                         384,810,000         16,620
       housing rental
       Support for Business
 4.6                                HH        11                           6,000,000          259
       Affected
       Support for Affected
                                                            VND
 4.7   Ethnic      Minority         HH        171                        513,000,000         22,156
                                                        3,000,000/HH
       Households
  II   MANAGEMENT COSTS                                                  9,924,180,297      428,616
       Implementation Costs
  1                               lumpsum                                3,587,837,790      154,955
       (2%)
       Other cost for site
                                  lumpsum                                6,336,342,507      273,661
       clearance
 III      TOTAL (I+II)                                                  189,316,069,814     8,176,387
       Contingency (10% x
 IV                                                                     18,931,606,981      817,639
       III)
  V    GRAND TOTAL (III+IV)                                             208,247,676,796     8,994,026
                      Sources: Detailed Compensation Plans provided by DBCLA/LFDCs, May 2022
Note: Exchange Rate 1USD = VND 23,154 - as announced by the Joint Stock Commercial Bank for
Foreign Trade of Vietnam (Vietcombank) on August 3, 2022




The Updated RAP in August 2022                                                                 Page 76
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
XI.   APPENDICES




  The Updated RAP in August 2022                                            Page 77
11.1. Appendix 1 – Entitlements Matrix


      A.   PERMANENT IMPACT
      1. AGRICULTURAL Land users with LURC or Compensation will be at full replacement costs.                                               PAP will be notified at least 90
         LAND         eligible for LURC                                                                                                     days prior to land acquisition and
                                                                                                                                            receive      compensation      and
                                 Marginal loss (<20% of land                                                                                allowances at the latest one month
                                 holding    or   <10%       for                                                                             before land acquisition.
                                 vulnerable    group),      the
                                 remaining area is still                                                                                    The landowner will hand over the
                                 economically viable for use or                                                                             land within 20 days of full payment
                                 meets expected personal                                                                                    of compensation and allowances.
                                 yield.
                                 Significant loss >=20% Compensation will be at full replacement costs.                                     PAP will be notified at least 90
                                 or >=10% for vulnerable     • Compensation will be paid in cash at full                                    days prior to land acquisition and
                                 groups                          replacement cost for all the affected area within                          receive      compensation      and
                                                                 governmental allocated quota of 3ha. For area                              allowances at the latest one month
                                                                 exceeding the 3ha-quota, compensation will be                              before land acquisition.
                                                                 made only for the Remaining Land Investment Cost9
                                                                 which is the cost already invested in the land but has                     The landowner will hand over the
                                                                 not been recovered by the time of land acquisition                         land within 20 days of full payment
                                                                 (Article 129, 130 of Land Law 2013)                                        of compensation and allowances.
                                                         ALLOWANCES: Severely affected households will be
                                                         provided with additional allowances for life stabilization and
                                                         participating in Livelihood Restoration Program (See
                                                         Section 8 on ALLOWANCES below)


  9
   Remaining Land Investment Cost as per land Law 2013, are costs that the land user has invested in land but have not been fully recovered by the time of land acquisition.
  These includes, for instance, costs of a) landfill, b) soil fertility improvement, soil erosion prevention (for farming purpose), c) foundation preparation (for business purpose),
  d) other investment as appropriate to the land use purpose (Article 3, Decree 47/2014/ND-CP).
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                 Gia Lai Province Subproject


                          Land users without formal or Land used before 1st July 2004 will be compensated at Gia Lai PC will make decision.
                          customary rights to land     replacement cost; land used after 1st July 2024 to before the
                                                       cut-off date will not be paid but cash assistance will be
                                                       provided – on the basis of land origin, land use history,
                                                       reason for un-eligibility, and the time when the land was put
                                                       into use- as per Land Law 2013 and provincial most updated
                                                       regulations.
                          Leased Right                 PAP renting land managed by the government:                      Remaining Land Investment Cost
                                                           •  No compensation for the affected land but for the         will be calculated on the basis of
                                                              Remaining Land Investment Cost.                           survey in line with Article 76 of
                                                          • Compensation paid at full replacement cost for              Land law 2013.
                                                              affected assets (structures, crops, trees) on rental
                                                              land if they have been created before the Cut-off
                                                              Date.
                                                       PAP renting private-owned land for farming purpose:
                                                           •   Compensation for land at replacement cost for the
                                                               landowner;
                                                           •   Compensation for renter a) affected assets
                                                               (structures, crops, trees) at replacement cost for the
                                                               renter if the affected assets have been created
                                                               before the Cut-off Date; b) the remaining rental
                                                               contract value.
 2.     RESIDENTIAL Land users with LURC or Loss of residential land with no houses/structures on it: PAP will be notified at least 180
      LAND          eligible for LURC          • Compensation for loss of land will be paid in cash   days prior to land acquisition.
                                                    at full replacement cost.
                                            Loss of land with houses built thereon, and the remaining
                                            (non-acquired) land is adequate to reorganize:
                                                           •   Compensation at full replacement cost for the
                                                               affected land.

The Updated RAP in August 2022                                                             Page 79
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                   Gia Lai Province Subproject


                                              • Compensation for affected house is as follows:
                                              Partially affected house and remaining part is usable:
                                              • Compensation at full replacement cost for the
                                                  affected part and actual costs for repairing the
                                                  remaining part without deduction of salvageable
                                                  materials.
                                               Fully affected house:
                                              •    Compensation at full replacement cost for the
                                                   entirely affected house.
                                           In case the remaining land is insufficient to build a new
                                          house, the affected household could request converting the
                                          agricultural land adjoining with the affected residential land
                                          into residential land but not exceed residential land quota-
                                          as specified by Gia Lai PC.
                                          Loss of land with houses built thereon, and the remaining • Resettlement land/house will be
                                          (non-acquired) land is not adequate to rebuild the house            arranged in line with Article 86
                                          (Relocated PAP):                                                    and Article 87 of the Land Law,
                                              • Compensation for loss of land and houses will be              Decree No. 47/2014/ND-CP
                                                  paid at full replacement cost. Affected households          and Article 20, 22 of Decree
                                                  are entitled to allocation of a plot of land in Project’s   No. 43/2014
                                                  Resettlement/Relocation Site.                             • AHs are paid compensation and
                                              • In case compensation value for the affected                   allowance within 30 days since
                                                  residential land is less than the cost of a standard        compensation plan approved.
                                                  land plot in the designated Resettlement/Relocation       • No deduction or depreciation
                                                  Site, relocated households will be provided with a          apply for salvageable materials.
                                                  cash support equal to the difference to enable them
                                                  to have the land plot in the Relocation Site.
                                             •    If AHs prefer self-relocating to other place, an
                                                  amount of cash support equal to the difference

The Updated RAP in August 2022                                                Page 80
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                         Gia Lai Province Subproject


                                                                between the cost of the minimum land plot in the
                                                                designated Relocation Site and total compensation
                                                                amount for the affected residential land will be
                                                                provided to the relocating households. (Article 86 of
                                                                Land Law 2013, Article 27 of Decree 47/2014/ND-
                                                                CP)
                                                           • PAP will be provided for cash resettlement
                                                                assistance (See Item 8 and compensation for
                                                                house/structure if created before the project Cut-off
                                                                Date (See Item 3)
                          No formal right to affected Loss of land with houses built thereon, and the remaining
                          land                        (non-acquired) land is adequate to reorganize:
                                                      (i) PAP with formal right to affected land (legal or
                                                      legalizable):
                                                              - Compensation for loss of land will be paid in cash
                                                                   - at replacement cost
                                                            -      Compensation for affected houses/structure (See
                                                                   Section c. below).
                                                      (ii) PAP without formal right to affected land:
                                                              Compensation for affected houses/structure at
                                                              replacement cost (See Section c. below). Costs to repair
                                                              the remaining houses are covered by the Project (See
                                                              Section 6.2.3. Support/Allowances).
                                                          Loss of land with houses built thereon, and the remaining
                                                          (non-acquired) land is not adequate to rebuild the house
                                                          (Relocated PAP):

                                                          (i) PAP with formal right to affected land (legal or
                                                         legalizable):
                                                         - Eligible households can opt: Compensation in cash for loss
                                                             of land at replacement cost or allocation of a land
The Updated RAP in August 2022                                                               Page 81
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                                                  Gia Lai Province Subproject


                                                                                plot/apartment in resettlement site;
                                                                             - Compensation for affected houses/structure at replacement
                                                                                cost (see Section c. below).
                                                                              (ii)    PAP without formal right to affected land:
                                                                                Compensation for land is as follows:
                                                                              - If PAP uses non-agricultural land10 with house on it - prior
                                                                              to 1 July 2004, and the land was obtained by encroachment,
                                                                              PAP will be provided a new residential land plot in the
                                                                              project’s resettlement site with levy collection, or are entitled
                                                                              to buying a new resettlement house, if they have no place in
                                                                              the project commune/ward to move [Article 7 of Decree
                                                                              47/2014/ND-CP, Article 80 of Land Law 2013]. In addition,
                                                                              for illegal land user using land after 1st Jul, 2004 and prior
                                                                              to the cut-off date, a financial assistance will be provided at
                                                                              PPC’s disposal
                                                                              - If PAP is not eligible for LURC (as specified at Article 22
                                                                                of Decree 43/2014/ND-CP) and is using land with house
                                                                                thereon and violation of the Land Law without preventive
                                                                                action from local authority, depending on land use history,
                                                                                PAP will be considered for cash assistance in accordance
                                                                                with regulations of Provincial People’s Committee.
                                                                                Compensation for house/structure if created before the cut-
                                                                                off date are paid at full replacement costs in line with OP
                                                                                4.12.

                                                                                 Compensation for affected land and house as regulated in
                                                                                 item (ii) above. In case, PAP has no other residential
                                                                                 land/house within project commune/ward, they are
                                                                                 entitled to buying a standard land plot/apartment in
                                                                                 resettlement site. Price of land/apartment is decided by
                                                                                 PPC.

10
     Non-agricultural land – as prescribed at Article 10 of Land Law 2013, include land such as public land, river land, industrial land, production land, etc.
The Updated RAP in August 2022                                                                                           Page 82
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                  Gia Lai Province Subproject


 3 Compensation for                       For households and individuals using non-agricultural land
 non-agricultural land                    which is not residential land, when the State recovers land,
 (but not residential                     if they are eligible for compensation as prescribed in Article
 land):                                   75 of this Law, they shall be compensated with land having
                                          the same land use purpose. In case such land is not available
                                          for compensation, they shall be compensated with money
                                          calculated based on the remaining land use term.
                                          For households and individuals using non-agricultural land
                                          which is not residential land and is leased by the State with
                                          annual rental payment or with full one-off rental payment for
                                          the entire lease period but being exempted from land rental,
                                          when the State recovers land, they shall not be compensated
                                          for land but for the remaining investment costs in land,
                                          except the cases in which households and individuals use
                                          land under the policies for people with meritorious services
                                          to the revolution( According to Article 80 , Land Law 2013)
 4.          HOUSES/                      For non-movable houses and secondary structures – Replacement costs includes;
      SECONDARY                           compensation will be at full replacement costs for affected a) market cost of the materials to
      STRUCTURES/                         houses and structures regardless of the legal status of the      build a replacement structure
      EQUIPMENT/                          affected land, houses or structures OR compensation for          with an area and quality similar
      PRODUCTION                          constructing a new house/structure with equivalent technical     or better than those of the
      LINE, ETC.                          standard.                                                        affected structure or to repair a
                                                                                                           partially affected structure
                                          For houses and structures that are partially demolished, b) the cost of transporting building
                                          compensation at replacement cost for the affected part, plus     materials to the construction
                                          cost for repairing and renovating the remaining part to suit     site
                                          its utility. Cost for repair and renovation are calculated at c)    the cost of any labor and
                                          replacement cost and included in compensation plan.              construction fees
                                          For equipment and/or production line, affected business d) the cost of any registration and
                                          who own the equipment or production lines will be                transfer taxes.
The Updated RAP in August 2022                                                Page 83
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                   Gia Lai Province Subproject


                                           compensated for all costs associated with disassembly, Structures shall be evaluated with
                                           transportation, re-installation of the affected equipment regards to its value individually.
                                           and/or production line. A consulting firm specialized in
                                           appraisal for such equipment/ production lines will be
                                           engaged by the PMU2 to estimate the costs which are subject
                                           to review and approval of Gia Lai PC. Costs associated to
                                           this process will be paid at full replacement cost.
                                           For small assets requiring specialized installation
                                           including landline phone, water connection, electricity
                                           connection, cable TV, internet connection, etc, all costs
                                           related to uninstallation and re-installation at new
                                           house/business premise will be compensated at full
                                           replacement cost.
 5. CROPS, TREES LURC, eligible and   not For annual and perennial trees, standing crops or aquaculture • Calculation of compensation
 and QUACULTURE eligible for LURC         products, compensation in cash will be paid at full                for crop is based on the highest
 PRODUCTS                                 replacement cost irrespective of the legal status of the land if   productivity of one crop of the
                                          created before the cut-off date and are in line with Article 90    last 3 years.
                                          of the Land Law 2013.                                            • Calculation of compensation
                                          Movable crops such as orchard trees will not be compensated        for trees is based on age and
                                          but transportation of the trees to new location is supported as    diameter of the tree.
                                          specified by District Board for Compensation and Land • PAP has the right to use
                                          Acquisition. If replanting of trees in new location incurs         salvageable trees.
                                          costs, such full costs will be compensated for.
                                          Aquaculture that reaches harvest time by the time of land
                                          acquisition will not be compensated for.
 6. BUSINESSES                             For economic loss resulting from Contract termination:        PAP will be given priority for
                                           For households/individual who rent government or private-     business relocation at conveniently
                                           owned land for non-farm business and the land rental is       located place in order to maximize
                                           made on renewable contract basis by the time when the         their benefit from business
                                           affected land must be returned to government but the land     opportunities. At the time of

The Updated RAP in August 2022                                                Page 84
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                               Gia Lai Province Subproject


                                          lease contract is still valid, compensation will be paid as compensation, allowances will be
                                          agreed upon in the land lease contract, if any.             adjusted to account for inflation.
                                          For affected assets such as houses, structures, equipment,
                                          production line and other small assets, compensation will
                                          be paid using full replacement costs principle.
                                          For loss of income incurred by business owner, the
                                          mechanism for compensation is as follows:
                                              •   For registered businesses, compensation will be paid
                                                  in cash for the loss of net business income equivalent
                                                  to 50% of the annual average net income as declared
                                                  with the tax agency during the recent three (3) years
                                                  (this amount is equivalent to 100% of monthly net
                                                  income for 6 months).
                                             • For non-registered businesses whose operations are
                                                  recognized by local authority and whose net income
                                                  for non-registered businesses are affected,
                                                  compensation will be paid in cash for the income
                                                  losses for at least three (3) months.
                                             • For households who retailed business without
                                                  business license and do not pay tax including also
                                                  squatter/informal settler whose business are located
                                                  on the right of way, compensation will be paid a one-
                                                  time allowance of 3 million (3,000,000) VND per
                                                  household.
                                          For loss of income incurred by business employees:
                                             • Employees who permanently lose their existing job
                                                  due to acquisition of land on which the business are
                                                  located will receive an unemployment allowance at
                                                  the basic wage level for up to 6 months. Besides,
                                                  employee is entitled to participation in vocational

The Updated RAP in August 2022                                                Page 85
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                     Gia Lai Province Subproject


                                                  training of the project’s LRP. If they lose their
                                                  income only temporarily during the business
                                                  transition period, they will be supported with an
                                                  allowance as specified by City/District PC.
 7. GRAVES                                Compensation for affected graves includes full costs              The relocation of graves should be
                                          associated with a) land for re-burial; b) excavation; c)          done on the basis of full
                                          reburial                                                          consultation with the affected
                                          d) relocation; e) construction of new tombs and f) other          households to meet their customs
                                          reasonable related costs which are necessary to meet local        and habits.
                                          customs and habits.
                                          Land for relocation of all affected graves will be provided at    Affected households will be
                                          a graveyard designated by the District PC. If District            informed of the location of the
                                          graveyard is not available, compensation payment will cover       graveyard so that they can decide
                                          costs for buying land for reburial.                               where to relocate the affected
                                          In case owner of the affected graves could not be identified,     graves within the designated
                                          public announcement has to be made on Radio, TV or in             graveyard or to somewhere else in
                                          popular newspaper and in public notice sites in the               accordance with their customs and
                                          community for a number of times to look for the grave             habits.
                                          owners. Within a reasonable time, if grave owners are not
                                          identified, the relocation of graves should be done by a
                                          specialized unit in consultation with the District Department
                                          of Health. The geographical location and status of the graves
                                          (with photos taken in details), the procedure of grave
                                          relocation and the new location of the graves must be
                                          documented carefully for the owner’s use at a later time.
 8. PUBLIC                                Where public structures such as schools, health centers,
     STRUCTURES/                          libraries or other cultural centers, recreational parks, public
     COMMUNITY                            roads, water transmission pipelines and electricity
     ASSETS                               transmission lines are affected, such affected works will be
                                          restored/repaired to ensure normal operation at no cost to the

The Updated RAP in August 2022                                                 Page 86
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                Gia Lai Province Subproject


                                                         local community.
 9. ALLOWANCES            Affected residential    land/ Transportation Allowance: For household who need to             Relocation Plan needs to be
                          houses and relocation         resettle in a new residential area, an amount of                discussed clearly with affected
                                                        6,000,000VND will be provided if they physically relocate       households to minimize the time
                                                        within the area of Gia Lai Province. If relocating outside of   duration         for   temporary
                                                        Province, the transport allowance will be 10,000,000VND or      accommodation as this may affect
                                                        Gia Lai’s regulations whichever is higher.                      the         income     generation
                                                        House Renting Allowance/Temporary Accommodation:                activities/livelihoods  of    the
                                                        House renting allowance or temporary accommodation will         affected households.
                                                        be provided to relocating households and re-organizing
                                                        households (where required) for the actual time during
                                                        which they have no other accommodation due to handing
                                                        over the affected land (as required by the project) while not
                                                        having completed yet the construction of the new house. An
                                                        actual amount will be provided to each relocating
                                                        households for a period of temporary accommodation until
                                                        allocated plot in resettlement site, plus 4 months for
                                                        construction of new house. For re-organizing households,
                                                        this amount will be provided for three (3)-month period. The
                                                        rental is decided by the PPC to ensure relocated have
                                                        accommodation during temporary relocation.

                                                         Subsistence allowance: equivalent to the market value of
                                                         30kg of rice/person/month for 3 months if PAP have to
                                                         rebuild house on their remaining land and for 6 months if
                                                         PAP have to relocate to a new site.
                          Severely affected agricultural Allowance for Livelihood Stabilization (during transition
                          land                           period):
                                                         i. PAPs losing 20%-70%% of their agricultural landholding
                                                         (or 10%-70% for the poor, near-poor and vulnerable groups)
The Updated RAP in August 2022                                                              Page 87
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                                Gia Lai Province Subproject


                                                     will be provided with an allowance of 500,000VND/per
                                                     person/ month for 6 months if they will not be relocated and
                                                     for 12 months in the case of relocation. In some special
                                                     cases, allowance may be provided up to 24 months;
                                                     ii. PAPs losing more than 70% of their agricultural
                                                     landholding will be assisted at the above rate for a period of
                                                     12 months if they do not relocate and 24 months in the case
                                                     of relocation. In some special cases, the allowance may be
                                                     provided up to a maximum of 36 months;
                                                     iii. PAPs affected by less than 20% of the land and their
                                                     remaining land is not economically viable will receive the
                                                     allowance for 12 months.
                                                     HHs with no recognized land use right will receive
                                                     allowance equal to 60% of the above rate provided for the
                                                     legal, legalizable land users of agricultural land.
                          Allowance of job training/ •   Affected households directly engaged in agricultural          PPMU in combination with IMC
                          creation                       production: supported on job training/job change and          will conduct a training needs
                                                         job creation with an amount of cash not exceeding 3           assessment for all severely affected
                                                         times the compensation value of affected agricultural         households to develop a training
                                                         land (Article 20 of Decree No. 47/214/ND/CP and.              plan. Budget for job training will
                                                         Article 18 of Decision No.09/2018/Q�?-UBND, and                be provided by TSPMU. Loans for
                                                         Article 18 of Decision No. 02/2020/Q�?-UBND) Those             new job will be considered by
                                                         at work age wishing to be trained for a particular job will   District    PC      and      District
                                                         be admitted to local training school and supported to         Department of Labor, Invalids and
                                                         find a new job and borrow loan for the new job.               Social Affair and will be provided
                                                     •   Affected households running business at their                 under a suitable loan program of
                                                         residential land with the main income derived from            Gia Lai PC as recommended by
                                                         this business: Those at working age wishing to be             respective City/District PC.
                                                         trained for a job will be admitted to local training school


The Updated RAP in August 2022                                                           Page 88
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                            Gia Lai Province Subproject


                                                      and supported to find a new job and borrow loan for the
                                                      new job.
                                                  Free job consultation/orientation are offered at local Job
                                                  Service Center.
                          Vulnerable Households   Female headed households with dependents and economic One household may be eligible for
                                                  difficulties, households with disabled persons, elderly some allowances, but only the
                                                  without any source of support, households from ethnic highest allowance is provided.
                                                  minority groups will be provided with an amount of not less
                                                  than 3million VND per household.
                                                  Relocating will be provided with support.
                                                  Households with heroic mothers, heroic armed force
                                                  personnel, labor hero, war veterans, wounded or dead
                                                  soldiers and poor household certificate or categorized as
                                                  near-poor will be supported in cash with an amount from 3-
                                                  5millionVND/household.
                          Incentive Bonus         All affected households who hand the affected land over to
                                                  local authority at the date specified after receiving
                                                  compensation payment and allowances will be given an
                                                  incentive bonus. Bonus rate will be determined at the time
                                                  of compensation payment and decided by the PPC.
 10. LIVELIHOOD                                   All households who are severely affected and who are             Livelihood Restoration Program
    RESTORATION                                   vulnerable as defined from Section 4.2 will be eligible to       will be designed based on
    PROGRAM                                       participate in the Livelihood Restoration Program (LRP)          assessment of the needs of the
                                                  which include trainings on agricultural extension, new job       affected households. LRP will be
                                                  training, credit access and other measures as recommended        mainstreamed into on-going local
                                                  and appropriate to support the livelihood restoration of         development program that support
                                                  affected households to ensure their livelihood restored to the   affected/poor households who
                                                  pre-project level or even improve. The LRP will be               relocate as a result of development
                                                  developed in consultation with affected households after the     project.
                                                  Resettlement Action Plan (as approved by Gia Lai PC and
The Updated RAP in August 2022                                                        Page 89
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                                      Gia Lai Province Subproject


                                          the World Bank) are disclosed fully to the affected
                                          households to ensure the consultation on measures to restore
                                          livelihoods for severely affected households meaningful and
                                          realistic. Costs related to implementing LRP will be borne
                                          by the Project Owner.
 B. TEMPORARY IMPACTS
 11. TEMPORARY                                •    Temporarily affected land including assets                Contractors will be informed of this
     IMPACT ON                                     associated with affected land will be compensated         RAP and should explore alternative
     LAND/LOCAL                                    for as agreed with the landowner. Upon return of          construction method to avoid
                                                   affected land to people, the affected land must be        temporary impact. If avoidance is
     BUSINESS
                                                   restored to its original condition as agreed with the     not possible, contractors will
                                                   affected households.                                      compensate     for     the   above
                                              •    In case the construction affects temporarily the          temporary impact in accordance
                                                   business activities of local households outside the       with this RAP. Temporary impact
                                                   project area, resulting in loss of income that derive     is subject to both internal and
                                                   from such business, loss of income should be              external monitoring.
                                                   compensated for the entire period of impact as
                                                   agreed with the affected households.
 12. DAMAGES                              Damaged property will be immediately restored to its former Contractors will be required to take
     CAUSED BY                            condition by contractors.                                   extreme care to avoid damaging
    CONTRACTORS                                                                                       property during construction.
                                                                                                      Where damages occur, contractor
                                                                                                      will be required to immediately
                                                                                                      repair     damages       or      pay
                                                                                                      compensation to the affected
                                                                                                      families, groups, communities, or
                                                                                                      government.
 C. UNPREDICTABLE IMPACTS DURING IMPLEMENTATION
                                          Any     other   impacts    identified     during   the   project

The Updated RAP in August 2022                                                    Page 90
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                                                                        Gia Lai Province Subproject


                                          implementation will be compensated in accordance with the
                                          Compensation Principles set out for in this RAP and in line
                                          with the WB’s OP 4.12




The Updated RAP in August 2022                                              Page 91
      CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                           Gia Lai Province Subproject
 11.2. Appendix 2 - The questionnaire for IOL and social and economic survey of affected
       assets (applied for the 1st updated RAP)

               CENTRAL HIGHLAND CONNECTIVITY IMPROVEMENT PROJECT
                               Inventory of Loss (IOL)

      PART 1: GENERAL INFORMATION
1.1    Sector:                  1. NH19 renovation 2. An Khê bypass                                    3. Pleiku bypass
1.2    Commune:                        District:                                           Province
1.3    Household owner:
1.4    Age          (0). Under (1). 18 - 30                  (2).31 - 45                   (3). 46 - 60                 (4). Over 60
                    18
1.5    Gender                    1 - Male                                                  2 - Female
1.6    Group:
1.7    Education:                1- Litteracy              2- Under primary                        3- Primary
                                 4- Secondary              5- High school 6. Intermediate / College /
                                                                                        University
1.8    Occupation:
1.9    Monthly everage income ...........................................................................................................VND
       of owner
1.1    Marital status     1 - Single       2                - 3.                     4           - 5 – Young (under 18)
0                                          Married              Divorced Widow
                                                                                     ed
1.1    Object:                1. Poor                              2. Phụ nữ chủ hộ có 3. Hộ dân tộc thiểu số
1                                                                  ngư�?i phụ thuộc
                              4. Hộ gia đình chính 5. Ngư�?i già/trẻ em/ 6. Khác (ghi rõ):
                              sách (Thương binh, có ngư�?i tàn tật làm chủ
                              công...)                             hộ
       Number of family         16-60 years old                                       Under 16
1.1    member?                Male                       Female                       Male                           Female
2
1.1     HH everage income/month?
                                                           ..........................................................................VND/month
3




      The Updated RAP in August 2022                                                                                         Page 92
      CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                           Gia Lai Province Subproject
      PART 2: SOCIO-ECONOMICAL STATUS OF AFFECTED HOUSEHOLD
          1. Family member
                                    Group[1=K Occupation
      Relationship          Age     inh;        [1= Agri     Education
                                                                                                  Marital
      w.     owner          [0=Un 2=Thái;       2=Customer [0=Litteracy
                                                                                                  status
      (1=Owner;             der 18; 3=Tày;      service      1=Primary
                                                                                                  (1=singl
      2=spouse;             1=18 – 4=Nùng;      3=worker     2=Secondary
                    Gender                                                                        e;    2=
      3=parents;            30; 2= 5=Mư�?ng;     4=Officer    3=High school
N                   [1=Male                                                                       married;
      4=Bio                 31    – 6=Hoa;      5= Student   4=Intermediat
o.                  2=Femal                                                                       3=divor
      children;             45;     7=Ê đê;     6=housewife e and College
                    e]                                                                            ced;
      5=Son/daugh           3=46 – 8=Gia rai;   7=wage       5=Undergradu
                                                                                                  4=wido
      ter in law;           60;     9=Khác (ghi earner       ate and higher
                                                                                                  w/wido
      6=grandchild          4=over rõ)]         8=driver     6=Other(detail
                                                                                                  wer)
      ; 7=other)            60]                 9=Other(deta )]
                                                il)]
1
2
3
4
5
6
7
8
9
`1
0
      2. Living condition
2.1    Cooking water source            1.   Rain             4. Pubic tap water        6. River, lake, pond
                                       2.   Dug well         5. Tap water              7. Other (detail)
                                       3.   Bored well
2.2    Bathing water source            1.   Rain             3. Bored well             5. River, lake, pond
                                       2.   Dug well         4. Tap water              6. Other (details)
2.3    Toilet type?                    1.   detritus tank          2. semi-detritus tank 3. 2 filters
                                       4.   temporary              5. no toilet             6. Other
2.4    Light energy?                   1.   grid                   3. Oil               5. Battery
                                       2.   generator              4. Gas/biogas        6. Other (detail)
2.5     Cooking energy?                1.   Grid            3. Oil                       5. Gas
                                       2.   Generator       4. Wood                      6. Other (detail)
2.6    Do you have            any      1.   Bicycle            6. Disc player               11. Fan
       properties?                     2.   Motorbike          7. Generator                 12. Refrigerator
                                       3.   Car                8. Pump                      13. Computer
                                       4.   Truck              9. Cooker                    14. Air condition
                                       5.   TV                 10. Telephone                15. Other




      The Updated RAP in August 2022                                                               Page 93
      CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                           Gia Lai Province Subproject
      3. Income, expense
      3.1. Monthly income source
      No. Source                                                       Amount of money (VN�?)
      1      Agriculture
      2      Bussiness, customer service
      3      Salary/ benefit
      4      Wage earner
      5      Other
      Total
      3.2. Monthly expense
      No. Source                                                       Amount of money (VN�?)
      1      Food
      2      Health
      3      Education
      4      Traveling, festival…
      5      Other (Details…)
      Total

      PART 3: AFFECTED LAND
                     Area                                      Current status of use
                                                               LURC / có Rent/
                                                 Affected                              No           right/
Affected land type             Total area (m2)                 thể   hợp temporary
                                                 area (m2)                             illegal
                                                               thức hóa     use
                               1                 2             3            4          5
3.1   Urban      residential
3.2   land residential land
      Rural
3.3   Non-agricultural land
3.4   Agricultural land
3.5   Aquatic land
3.6   Garden
3.7   Forestry land
3.8   Other (detail)
      PART 4: BUILDING
      4.1 MAIN WORK
                                                                        Ngư�?i BAH có
                                                                        thuê công trình How affected?
No                   Total area Affected                     Current    hay không?
      Work                                       Level
.                    (m2)       area (m2)                    use               Monthly
                                                                        Yes    price    Entire A part
                                                                               (VND)
4.1   Level 1
4.2   Level 2



      The Updated RAP in August 2022                                                             Page 94
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
         Levels of Houses:
                              1- Level 1 = Villa
         2- Level 2 = Reinforced concrete floors, building materials and high-quality equipment
         3- Level 3 = Reinforced concrete floors, building materials and everage quality equipment
         4- Level 4 = Brick walls, wooden frame with tiled roof
         5- Temporary = Bamboo or wooden frame, with thatched roof or titled roof

         Current use: 1- only for living
                      4- public work (school,etc)

                      2- only for business5- trade

                      3- living and business                                6- other (detail)

  4.2 Minor work: (shop, kitchen, WC, stall, well, fence, tomb…)

                                               Affected land
         Work                                                                           Notes
No.                                            m2         M          Quantity
         1                                     2          3          4
4.2.1
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6
4.2.7
4.2.8
         *Building material:                                                                    1-
         Bamboo                                                                 4- Concrete

                      2- Wood                                                                   5-
         Metal

                      3- Brick
                      6.- Other (detail) ……………………………………

  PART 5: AFFECTED ANNUAL PLANT AND AQUACULTURAL LAND
                             Affected area
      Plant                                Notes
                             (m2)
      5.1 Rice
      5.2 Other annual plant
      5.3 Vegetable
      5.4 Water surface for aquaculture


  The Updated RAP in August 2022                                                            Page 95
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                           Affected area
        Plant                                            Notes
                                           (m2)
 5.5 Other (details):
PART 6: PERENNIALS, FRUIT AND TIMBER TREES AFFECTED
                                           Affected area
          Plant                                                  Notes
 No.                                       Quantity   M2
          1                                2          3          4
 6.1                                                             Group 1: Fruit trees
 6.2                                                             (coconut, mango, star apple,
 6.3                                                             durian, longan, orange,
 6.4                                                             tangerine, grapefruit,...);
                                                                 Group 2: papaya, bananas
                                                                 and other crops
                                                                 Group 3: Coffee, cashew,
                                                                 pepper,
 6.5                                                             Group 4: Timber trees
                                                                 (eucalyptus, conch, ...)
                                                                 Group 5: Tree magazine,
                                                                 shrubs
PART 7: OTHER BUSINESS AND INCOME AFFECTED
                  Status of business tax                                     Everage clear
                                         Employee
        Business* registration                                               income/month
 No.
                  Yes          No        Full time Part time                 (VND)
        1         2            3         4         5                         6
 7.1
 7.2
 7.3

       *Business: 1- Shop
                  4- Storage
                  2- Retail store
                  5- Gas station, garage
                  3- Service (haircut…)
                  6- Other:……………

PART 8: COMPENSATION OPTION

 8.1 Productive land:                              1- Alternative land with same area
     If your family has affected agricultural land
     or shrimp/fish pond or other productive 2- Cash
     land, what type of compensation do you 3- Not decide
     want?


The Updated RAP in August 2022                                                          Page 96
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
 8.2 Residential land: Is the remaining land         1- Yes
     enough to build another work?
                                                   2- No
 8.3 If you can’t rebuild another work, how do 1- Self relocated to your other plots
     you want to resettle?                     2- Self relocated to new places
                                               3- Resettlement areas available
                                               4- Assigned to the planning area
                                                1- Yes (in detail):


 8.4 Oher comments?


                                                  2- No


 INTERVIEWEE                                  INTERVIEWER




The Updated RAP in August 2022                                                         Page 97
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
11.3. Appendix 3 – Some Minutes of Consultation




  The Updated RAP in August 2022                                            Page 98
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject




The Updated RAP in August 2022                                            Page 99
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject




The Updated RAP in August 2022                                           Page 100
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject




The Updated RAP in August 2022                                           Page 101
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject




The Updated RAP in August 2022                                           Page 102
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
11.4. Appendix 4 –Form of Minute of Consultation during the RAP implementation
                   MINUTES OF COMMUNITY CONSULTATION
                    Central Highlands Connectivity Improvement Project
              Commnue/Ward: ……………………… District: …………………….
     I. PARTICIPANTS:
     1. Representative of the PMU:
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     - Mr ( Mrs) ………………………..                             Position: …………………………..
      2. Representative of consulting firm:
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     3. Representative of Commune/Ward People's Committee:
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     4. Representatives of local associations:
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     - Mr ( Mrs) ………………………..                             Position: …………………………..
     5. Household representatives:………..people.
      II. CONSULTATION CONTENT:

     1. Content:
     -    Consulting with the community on implementation policies and procedures for
          compensation, resettlement and site clearance of the Project
     -    Consulting with the community on project's impact on the life and livelihood of the
          affected households
     -    The extent to which affected households satisfy with the Project
     -    Opinions of local authorities, local associations and affected households on project
          implementation
     2. Opinions of local authorities and households
  …………………………………………………………………………………………………
  …………………………………………………………………………………………………
  …………………………………………………………………………………………………
  …………………………………………………………………………………………………
  …………………………………………………………………………………………………


  The Updated RAP in August 2022                                                       Page 103
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
…………………………………………………………………………………………………
                      Location and date: …………, …………….. 2021

  REPRESENTATIVE OF INVESTORS                 REPRESENTATIVE OF THE
                                                 CONSULTANT FIRM




The Updated RAP in August 2022                                           Page 104
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
11.5. Appendix 5 –Instruction for In-depth Interview during the RAP updating

    Interviewee                Contents being exchanged and interviewed                       Note

   Local               -   Opinions on the implementation of the project;
   government          -   Impact of the project on local socio-economic and on
   and association         affected households;
                       -   The participation of the affected communities in the project
                           implementation process, (especially women and the ethnic
                           minority communities and vulnerable households)
                       -   Measures have been applied and will be applied to minimize
                           negative impacts on land acquisition;
                       -   Social impacts on the community from contractors and
                           construction workers in the project area;
                       -   Advantages and disadvantages during project implementation
   Land    Fund        -   Evaluation and comments of the LFD and PMU2 on the
   Development             implementation of the compensation and site clearance work;
   Center              -   Complaint resolving process;
   (LFDC),             -   Measures have been applied and will be applied to minimize
   PMU2                    negative impacts on land acquisition;
                       -   Advantages and disadvantages in applying compensation
                           policies within the project;
   Relocating          -   Opinions on the implementation of the project and
   households,             compensation policies of project
   Vulnerable          -   Participation of households in project activities (participating
   households,             in community meetings, witnessing and signing DMS
   ethnic minority         minutes, participating in meetings to collect opinions on
   households              compensation prices...);
                       -   Household's understanding of the Project's Compensation
                           policy;
                       -   The change in income and livelihood of family members
                           since the project started;
                       -   Difficulties and worries of AHs due to the relocation and
                           losing of production land;
                       -   Social impacts on the community in the project area from
                           contractors and construction workers;




  The Updated RAP in August 2022                                                              Page 105
  CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                       Gia Lai Province Subproject
11.6. Appendix 6 – Questionnaire for the socioeconomic survey to update the RAPs
                               SOCIOECONOMIC SURVEY
                Project: Central Highlands Connectivity Improvement Project
                              (For implementation of the RAPs)
          Province/City:…………………………..District:………………………………………
          Work item:………………………..Commune:…………………………………………
   Full name of head’s household: ……………………………………..Tel. ……………………
   Type of impact:
        Marginally           Vulnerable  HHs losing  Affected  Displaced
   affected     HH      HHs losing more more than 20% of business   HHs
   (including HHs       than    10%     of productive land location
   affected partly      productive land
   on        houses,
   structures)
  The HH belongs to which vulnerable group below:
    HH being single  Ethnic minority                       Elderly/Young  Not belong to
   mom with dependents                                 children with no any vulnerable
                                                       support              group
    Poor HH                 HH under favorable  HH with disabled
                            treatment policy     people
  A – DEMOGRAPHIC CHARACTERISTICS OF HEAD’S HOUSEHOLD
  Gender of head’s household:  (Male=1; Female=2)
  Age of head’s household:  18 – 35 years old  36 – 60 years old  61 years old and above
  Marital status of head’s household
   Married         Single      Widowed       Separated       Divorced
  Education level of head’s household:
    Not go to school         Primary school           Secondary school     Post-graduate
    High school              University/College  Vocational school
  Main occupation of head’s household:
    Agriculture                    Trading/Service         Civil servant/Armed force
    Unskilled laborer              Unemployed              Retired
    Housewife                      Other:…………
  Ethnic group: Kinh         Ba Na       Giarai                      Other (specify):………
  Religion:  Buddhism     Christian   No                                              religion
                   Other (specify):…….




  The Updated RAP in August 2022                                                          Page 106
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
B – INFORMATION ON THE HOUSEHOLD
   1. The number of people living and eating in the household …….people
      2. The number of people going to school in the family …people, of which:
         female:……people
      3. The number of people at working age:...people, of which: female:……people
      4. How many people in the family possibly have to change their job/be affected on
         their income due to land acquisition of the project?
       No. of male members … people (affected on which job:……….)
       No. of female members ... people (affected on which job:………) - No effect
      5. Average monthly income of the whole family (currently):……………. VND
        Below 1 million  1 – 3 million                           3 – 5 million
        5 – 10 million   10 – 15 million  15 – 20 million  above 20 million
      6. Average monthly expenditure of the household currently:.………………. VND
        Below 1 million  1 – 3 million                                               3 – 5 million
        5 – 10 million     10 – 15 million  15 – 20 million                      above 20 million
      7. Currently, does the family have any loan?
        Yes, the borrowing amount:……… VND
                    No
      8. For what does your family borrow? (specify):……………………………………….
      9. From which source does your family borrow:
       Bank                                                                       Friends, relatives
                      Mortgage loan with high interest rate

C – HOUSING AND LIVING CONDITIONS AND ACCESS TO PUBLIC SERVICES
   1. ype of HH’s house:
       Permanent with one or more floors                   Semi-permanent (brick, 10-cm-thick wall,
                                                           tile/corrugated iron roof)
       Temporary house (thatched cottage, tent)  Other type (describe in detail)………
      2. Main water supply for cooking, drinking and living of the household in dry and
         rainy seasons (choose 1 main supply)
                                                                            Water source11
       Drinking and cooking water
       Bathing and washing water
      3. Main lighting source of the house:
      Electricity       Oil lamp               Generator               Other (specify):………
      4. What is the type of toilet your family is using?
       Private septic toilet

11
  Code for water sources: 1. Household tap water; 2. Public tap water; 3. Well water; 4. Rain water tank; 5. Water
from water bodies.

The Updated RAP in August 2022                                                                          Page 107
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
                                                               Private flush toilet
     Private two-compartment toilet                                                   
Private toilet (1 compartment, 1 tank)
     Shared toilet
                                                                                       
do not have a toilet
    Other (specify)................
   5. To where is the drainage system from the sanitary facility (toilets, bathrooms,
       wastewater) connected?
    To a small gutter (temporary)
                 Directly to rivers, lakes, ditches
    To the public drainage system (solid)                                             
   Other form (specify)……………..
   6. What is the form of household waste treatment?
    Waste collection service
                 Bury underground
    Throw to ditches, rivers, ponds, rivers                                           
   Throw to the drain
    Burn at gardens, yards
                                                            Other form: (specify)
   7. Internet connection equipment (television, mobile phone, computer, etc.):
    Available  Unavailable
   8. Distance from your house to the following locations:
   National road       …………..        Hospital   …………..       School         .…………..
   Ward PC             …………..        Pharmacy   …………..       Market         .…………..




The Updated RAP in August 2022                                                    Page 108
CENTRAL HIGHLANDS CONNECTIVITY IMPRVEMENT PROJECT (CHCIP)
                                                     Gia Lai Province Subproject
D – GENDER ISSUES AND PARTICIPATION OF MASSIVE ORGANIZATIONS
   1. Gender issues
                                                                               Not
                                                Male    Female      Both
                                                                            applicable
 Create main income in the family
 Attend public meetings of the project
 Make key decisions on compensation
 implementation
 Take care of elderly, children
 Work far away
  2. Participation to mass organizations and gender issues
                                         Male      Female    Both      Not applicable
 Farmers’ Association
 Women Union
 Youth Union
 Agriculture Extension Club
 Older people’s association
 Veteran Association

                                      End of interview
                           Respectfully thank you for your cooperation/
         The socioeconomic survey form was completed on day … month … year …




The Updated RAP in August 2022                                                  Page 109