Appendix A: Responses to All Questions across All Respondents (N=502) In general, would you say that Angola is headed in ... ? A1 n_observ The right direction 49.6% 486 The wrong direction 22.4% 486 Not sure 28.0% 486 Listed below are a number of development priorities in Angola. Please identify which of the following you consider the most important development priorities in Angola. (Choose no more than THREE) A3 Education 51.7% 489 Health 43.1% 489 Water and sanitation 35.6% 489 Job creation/employment 31.1% 489 Agriculture and rural development 29.2% 489 15.1% Public sector governance/reform (i.e., government effectiveness, public financial 489public expenditure, f management, Economic growth 11.9% 489 Poverty reduction 10.6% 489 Private sector development 10.4% 489 Transport (e.g., roads, bridges, transportation) 7.8% 489 Trade and exports 5.5% 489 Food security 5.3% 489 Equality of opportunity (i.e., social inclusion) 5.3% 489 Anti-corruption 4.3% 489 Gender equity (closing the gap between women and men, and boys and girls)4.1% 489 Energy 3.7% 489 Judiciary reform 3.5% 489 Financial markets 2.9% 489 Disease (e.g., Malaria, HIV/AIDS) 2.2% 489 National debt 2.0% 489 Natural resource management (e.g., oil, gas, mining) 2.0% 489 Social protection (e.g., pensions, targeted social assistance) 1.8% 489 Crime and violence 1.4% 489 Global pandemics (e.g., COVID-19) 1.2% 489 Climate change (e.g., mitigation, adaptation) 1.2% 489 Global/regional integration 1.0% 489 Information and communications technology 1.0% 489 Pollution 0.8% 489 Urban development 0.6% 489 Disaster risk management 0.0% 489 A. Overall Context A7 Degree To what extent do you trust each of the following groups to do what is right?* (1-To no degree at all, 10-To a very significant degree) N DK 1 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 321 102 2 The World Bank Group* 424 18 3 The International Monetary Fund 393 28 4 The United Nations (UN) 401 19 5 The World Health Organization (WHO) 407 15 6 Regional development banks (e.g., AfDB) 363 52 7 Angola’s Central Bank 413 15 8 International private sector 356 59 9 Domestic private sector 367 48 10 International civil society (e.g., NGOs, CBOs) 360 49 11 Domestic civil society (e.g., NGOs, CBOs) 356 53 12 Youth organizations 388 33 13 Faith-based institutions 395 24 Domestic traditional media and their web presence (e.g., 389 24 14 newspapers, TV stations, radio) 15 International media and their web presence 390 25 Web based media (i.e., blogs, social media, other web-based news 395 28 16 and information sources) B. Overall Attitudes toward the World Bank Group B1 How familiar are you with the work of these organizations in Familiarity Angola? (1-Not familiar at all, 10-Extremely familiar) N DK The World Bank (IBRD) 502 0 The International Finance Corporation (IFC), the World Bank Group’s private sector arm 444 0 To what extent do you agree/disagree with the following Level of Agreement statements about the World Bank Group’s work in Angola? (1-Strongly disagree, 10-Strongly agree) N DK Overall, the World Bank Group currently plays a relevant role in 454 35 B2 development in Angola* The World Bank Group’s work is aligned with what I consider the development priorities for Angola* 437 39 B3 B4 Effectiveness Overall, please rate your impression of the effectiveness of these organizations in Angola. (1-Not effective at all, 10-Very effective) N DK The World Bank (IBRD)* 457 41 The International Finance Corporation (IFC), the World Bank 371 95 Group’s private sector arm* B5 Achieving Development Results N DK To what extent does the World Bank Group’s work help to achieve development results in Angola?* (1-To no degree at all, 10-To a very 452 44 significant degree) B6 Influence Development Agenda N DK To what extent does the World Bank Group influence the development agenda in Angola?* (1-To no degree at all, 10-To a very 435 57 significant degree) C. World Bank Group’s Work and Engagement on the Ground C1 Staff Preparedness N DK To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Angola solve its 412 77 most complicated development challenges? (1-To no degree at all, 10- C2 Adequately Staffed N DK To what extent do you believe the World Bank Group is adequately 349 137 staffed in Angola? (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development Degree partner in Angola, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK C3 Responsiveness to needs* 392 58 C4 Flexibility (in terms of the institution’s products and services)* 353 82 C5 Flexibility (in terms of changing country circumstances)* 364 71 C6 Being inclusive* 346 82 C7 Openness (sharing data and other information)* 364 60 C8 Collaboration with the Government* 400 44 C9 The speed in which it gets things accomplished on the ground* 359 80 Helping to bring discipline/effective supervision to implementation 394 50 C10 of investment projects* C11 Collaboration with civil society* 366 66 C12 Staff accessibility* 338 82 C13 Collaboration with other donors and development partners* 338 97 C14 Collaboration with the private sector* 330 98 C15 Straightforwardness and honesty* 332 92 C16 Treating clients and stakeholders in Angola with respect* 357 74 C17 Being a long-term partner* 371 65 C18 Acting with compassion and empathy 343 83 Insisting on accountability through its lending (e.g., performance- 357 79 C19 based financing/resources tied to results) C20 Measuring results effectively 362 75 To what extent do you agree/disagree with the following Level of Agreement statements? (1-Strongly disagree, 10-Strongly agree) N DK C21 The World Bank Group disburses funds promptly 329 133 The World Bank Group effectively monitors and evaluates the 399 61 C22 projects and programs it supports The World Bank Group’s approvals and reviews are done in a timely 334 115 C23 fashion The World Bank Group’s Environmental and Social Framework 339 107 C24 requirements are reasonable 337 108 C25 The World Bank Group’s conditions on its lending are reasonable C26 The World Bank Group takes decisions quickly in Angola* 330 118 Working with the World Bank Group increases Angola’s institutional 391 61 C27 capacity To what extent do you agree/disagree with the following Level of Agreement statements about the World Bank Group in Angola?(1-Strongly disagree, 10-Strongly agree) N DK The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds) meet the needs of 396 76 C28 Angola* The World Bank Group meets Angola’s needs for knowledge services (e.g., research, analysis, data, technical assistance)* 397 65 C29 C30 Reimbursable Advisory Services (RAS) N DK To what extent do you believe that Angola received value for money from the World Bank Group’s Reimbursable Advisory Services 300 174 (RAS)? (1-To no degree at all, 10-To a very significant degree) C31 COVID-19 “Approach Paper� N DK The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper� published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance (e.g., 350 121 informal discussions, memos, informal working papers) to the Angola government’s efforts to support citizens throughout this crisis? (1-Not useful at all, 10-Very useful) C32 WBG Global Advocacy Role N DK How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt?* (1-Not important at 404 71 all; 10-Very important) D. World Bank Group’s Support in Development Areas D1 How EFFECTIVE do you believe the World Bank Group is in terms Effectiveness of the work it does in the following areas of development in Angola? (1-Not effective at all, 10-Very effective) N DK 241 211 1 Social protection (e.g., pensions, targeted social assistance) Gender equity (closing the gap between women and men, and boys 270 173 2 and girls) 3 Private sector development 272 150 4 Education 343 92 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system 296 140 5 reform) 6 Global/regional integration 248 173 7 Food security 282 150 8 Energy 281 144 9 Water and sanitation 307 114 10 Job creation/employment 283 132 11 Health 326 100 12 Financial markets 268 150 13 Transport (e.g., roads, bridges, transportation) 243 186 14 Agriculture and rural development 330 106 15 Climate change (e.g., mitigation, adaptation) 236 182 16 Poverty reduction 337 96 17 Anti-corruption 271 154 18 Economic growth 322 102 19 Equality of opportunity (i.e., social inclusion) 277 146 20 Disease (e.g., Malaria, HIV/AIDS) 299 130 21 Information and communications technology 245 185 D2 Effectiveness The World Bank Group has provided fast track support to Angola related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: (1-Not effective at all, 10-Very effective) N DK 1 Supporting health interventions for saving lives 466 2 Education (e.g., transitioning to remote learning, ensuring access, 445 3 2 etc.) 3 Protecting poor people (social assistance/ social safety nets) 445 2 4 Ensuring sustainable business growth and job creation 444 4 Strengthening policies, institutions and investments for rebuilding 435 7 5 better 6 Macroeconomic stability and transparent debt management 446 6 E. World Bank Group’s Knowledge Work and Activities In Angola, to what extent do you believe that the World Bank Degree Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK E2 Are timely 338 114 Include appropriate level of stakeholder involvement during 334 104 E3 preparation E4 Lead to practical solutions 364 74 E5 Are source of relevant information on global good practices 360 73 E6 Are adequately disseminated 336 94 E7 Are translated enough into local language 339 93 Are adaptable to Angola’s specific development challenges and 358 89 E8 country circumstances* E9 Overall Evaluations N DK Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 430 49 results in your country?* (1-Not significant at all, 10-Very significant) E10 Overall Evaluations N DK Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10- 412 63 Very high technical quality) G. Communication and Information Sharing Percentage of Respondents Over the past SIX MONTHS, on average how often did you do any Every few of the following related to the World Bank Group (WBG)? N days Read, viewed or heard a story about the WBG in local media 455 11.4% 1 (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in global media 419 13.6% 2 (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or tweet, 423 5.4% 3 liked, commented, shared, retweeted) 4 Visited a WBG website (e.g., read a blog, used data) 413 11.9% 5 Attended an event/conference hosted by the WBG 399 3.3% 6 Watched a webinar or online event hosted by the WBG 391 3.8% 7 Read some or all of a WBG research paper or publication 409 12.0% 8 Met professionally with WBG staff 415 7.0% 9 Read a WBG e-newsletter 416 10.1% Thinking more specifically about the coronavirus/COVID-19 Percentage of vaccine that has been made available in your country, please indicate whether you agree/disagree with each of the following Strongly A8 statements. N disagree 1 The COVID-19 vaccine is safe 475 6.7% 2 The COVID-19 vaccine is effective 452 4.9% 3 I will get the COVID-19 vaccine if I can 432 16.8% pondents (N=502) Degree Mean SD 6.55 2.26 7.44 2.15 6.94 2.27 7.16 2.32 7.32 2.21 6.45 2.22 6.51 2.51 6.22 2.17 5.97 2.31 6.28 2.18 6.14 2.21 6.06 2.40 6.40 2.58 6.06 2.56 6.56 2.17 6.44 2.30 Familiarity Mean SD 6.48 2.40 4.95 2.69 Level of Agreement Mean SD 7.24 2.25 6.97 2.36 Effectiveness Mean SD 7.02 2.25 6.23 2.36 Mean SD 7.42 2.17 Mean SD 7.27 2.18 Mean SD 7.50 1.98 Mean SD 6.08 2.24 Degree Mean SD 6.27 2.23 5.95 2.00 6.00 2.17 6.26 2.17 6.65 2.26 7.43 2.04 6.31 2.19 6.99 2.23 6.07 2.38 6.02 2.22 6.86 2.06 5.83 2.22 6.89 2.18 7.34 2.15 7.57 2.06 6.77 2.19 7.20 2.18 7.17 2.09 Level of Agreement Mean SD 6.62 2.52 7.39 2.25 6.71 2.38 6.57 2.08 6.52 2.18 6.30 2.39 7.55 2.13 Level of Agreement Mean SD 6.46 2.53 6.40 2.45 Mean SD 6.81 2.18 Mean SD 7.32 2.10 Mean SD 7.79 2.08 Effectiveness Mean SD 6.21 2.30 6.72 2.24 5.83 2.26 6.91 2.26 6.57 2.30 6.46 2.21 6.20 2.36 6.34 2.21 6.29 2.27 5.76 2.44 6.86 2.36 6.58 2.30 5.71 2.56 6.80 2.30 5.97 2.38 6.49 2.38 6.10 2.55 6.46 2.29 6.39 2.40 6.76 2.34 6.17 2.26 Effectiveness Mean SD 8.43 2.69 7.75 3.17 7.73 3.22 7.58 3.42 7.91 3.31 8.26 3.17 Degree Mean SD 6.38 2.34 6.62 2.19 6.68 2.22 7.18 2.18 6.40 2.31 6.68 2.43 6.69 2.29 Mean SD 7.37 2.09 Mean SD 7.48 1.94 Percentage of Respondents Every few Every few weeks months Not at all 23.3% 48.8% 16.5% 22.4% 46.3% 17.7% 11.6% 24.3% 58.6% 13.1% 33.7% 41.4% 6.3% 26.8% 63.7% 7.7% 24.6% 63.9% 11.7% 35.9% 40.3% 5.3% 21.7% 66.0% 5.0% 25.7% 59.1% Percentage of Respondents Neither Somewhat agree nor Somewhat Strongly disagree disagree agree agree Don’t know 5.1% 17.3% 29.1% 34.7% 7.2% 6.0% 20.4% 26.8% 30.3% 11.7% 5.4% 8.5% 22.9% 42.1% 4.3% Do you think that economic opportunity for citizens in Angola is …? A2 n_observ Increasing 30.9% 488 Decreasing 45.5% 488 Staying about the same 23.6% 488 Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Angola? (Choose no more than THREE) A4 Agriculture and rural development 57.1% 494 Job creation/employment 36.6% 494 Education 29.8% 494 Anti-corruption 23.5% 494 Economic growth 18.0% 494 Private sector development 17.6% 494 15.4% management, Public sector governance/reform (i.e., government effectiveness, public financial 494 public expenditure, fiscal system re Health 14.0% 494 Transport (e.g., roads, bridges, transportation) 10.7% 494 Equality of opportunity (i.e., social inclusion) 9.3% 494 Water and sanitation 8.9% 494 Social protection (e.g., pensions, targeted social assistance) 8.7% 494 Trade and exports 8.3% 494 Food security 8.1% 494 Natural resource management (e.g., oil, gas, mining) 6.1% 494 Energy 5.7% 494 Judiciary reform 3.8% 494 Urban development 3.2% 494 National debt 2.4% 494 Disease (e.g., Malaria, HIV/AIDS) 2.2% 494 Crime and violence 1.8% 494 Information and communications technology 1.6% 494 Financial markets 1.4% 494 Global/regional integration 1.0% 494 Climate change (e.g., mitigation, adaptation) 0.8% 494 0.8% Gender equity (closing the gap between women and men, and boys and girls) 494 Disaster risk management 0.6% 494 Pollution 0.4% 494 To what extent do you believe that the World Bank Group’s work and support help the poorest in Angola? (Select only ONE response) B7 To a fully sufficient degree 16.2% To a somewhat sufficient degree 27.1% To a somewhat insufficient degree 28.9% To a very insufficient degree 13.4% Don’t know 14.4% The COVID-19 pandemic has stressed many aspects of Angola’s growth and development. In which areas would you like to see the Angola government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than THREE) A5 Healthcare 47.1% Education 44.9% Ensuring sustainable business growth and job creation 43.3% Poverty and inequality (e.g., strengthening the social safety net, social assistance) 27.8% Economic growth 27.0% Providing direct financial support to businesses (business support packages) 25.8% Fair and equal distribution of a COVID-19 vaccine 21.7% Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 18.5% Nutrition/food security 14.5% Public service delivery (e.g., strengthening policies, institutions) 9.3% Ensuring that girls and women have equal access to health care/health services 7.4% Ensuring that girls and women have equal access to job opportunities 6.8% Other 1.6% How frequently do you consult World Bank Group’s n_observ knowledge work and activities in the work you do? E1 494 Weekly 7% 494 Monthly 13% 494 A few times a year 41% 494 Rarely 22% 494 Never 17% When economic and/or social reform efforts fail or are slow to take place in Angola, which of the following would you attribute this to? (Choose no more than TWO) A6 497 Corruption 56.3% 497 Reforms are not well thought out in light of country challenges 45.4% 497 Political pressures and obstacles 21.3% 497 Inadequate level of government accountability 18.7% 497 Inadequate level of citizen/civil society participation 17.0% 497 Inadequate level of private sector participation 15.7% 497 Inadequate level of capacity in the government 11.4% 497 Inadequate level of donor coordination 8.8% 497 Pressure from outside interest groups (e.g., private sector, unions) 5.4% 497 Other 0.9% 497 497 497 How frequently do you interact with the World Bank Group n_observ now in Angola? 470 Never 470 Less than once a year 470 Once a year to a few times a year 470 Less than once a month 470 At least once a month At least once a week When thinking about the World Bank Group’s role in Angola, which activity do you VALUE the most? (Choose no more than TWO) 465 Financial resources 465 Capacity development related to World Bank Group supported projects 465 Mobilizing third party financial resources 465 Technical assistance 465 Promoting knowledge sharing 465 Donor coordination 465 Implementation support 465 Data and statistics 465 Formal policy advice, studies, analyses 465 Global advocacy Bringing together different groups of stakeholders Reimbursable Advisory Services (RAS) Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence note Other G1 n_observ 41.0% 463 17.7% 463 26.1% 463 4.8% 463 6.3% 463 4.1% 463 B8 34.3% 478 28.5% 478 22.6% 478 22.4% 478 20.9% 478 13.2% 478 13.2% 478 10.5% 478 9.2% 478 6.9% 478 4.8% 478 4.4% 478 2.1% 478 1.0% 478 Which Internet connection do you use primarily when visiting a World Bank Group website? (Select only ONE response) G4 n_observ High speed/WiFi 64.9% 424 Dial-up 35.1% 424 Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Angola? (Choose no more than TWO) B9 Not enough public disclosure of its work 26% 482 Not willing to honestly criticize policies and reform efforts in the country24% 482 Not collaborating enough with private sector 22% 482 Too influenced by developed countries 13% 482 Don’t know 13% 482 Not collaborating enough with civil society (e.g., NGOs, CBOs) 13% 482 Not aligned with country priorities 12% 482 World Bank Group’s processes too slow and complex 12% 482 Not adequately sensitive to political/social realities in Angola 11% 482 Staff too inaccessible 7% 482 Inadequate number of innovative financial products and services 6% 482 Not sufficiently focused on sustainable results 5% 482 Inadequate number of innovative knowledge products and services 5% 482 Not adequately flexible in changing country circumstances 4% 482 4% funds, UN Not collaborating enough with partners such as bilaterals, multilaterals, trust 482 Inadequate level of real-time advice and guidance 2% 482 Inadequate World Bank Group’s staffing in Angola 2% 482 Arrogant in its approach 1% 482 Other 1% 482 What do you use primarily when visiting a World Bank Group website? (Select only ONE response) G5 Computer/laptop 45.7% Phone 33.7% I never visit the WBG websites 16.9% Tablet 3.8% When thinking about how the World Bank Group can have the most impact on development results in Angola, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Angola? (Choose no more than THREE) B10 Education 43.8% Health 37.7% Agriculture and rural development 35.3% Job creation/employment 26.6% Poverty reduction 22.2% Water and sanitation 20.8% Food security 14.9% management, public expenditure, f Public sector governance/reform (i.e., government effectiveness, public financial12.9% Private sector development 12.7% Economic growth 9.5% Transport (e.g., roads, bridges, transportation) 6.5% Anti-corruption 5.6% Trade and exports 5.6% Urban development 5.0% Energy 5.0% Financial markets 3.6% Judiciary reform 3.4% Social protection (e.g., pensions, targeted social assistance) 2.6% Equality of opportunity (i.e., social inclusion) 2.6% Disease (e.g., Malaria, HIV/AIDS) 2.6% Natural resource management (e.g., oil, gas, mining) 2.2% Global pandemics (e.g., COVID-19) 1.8% Gender equity (closing the gap between women and men, and boys and girls) 1.8% Information and communications technology 1.8% Crime and violence 1.8% Climate change (e.g., mitigation, adaptation) 1.4% Pollution 1.2% National debt 1.2% Global/regional integration 0.8% Disaster risk management 0.4% n_observ 451 451 451 451 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 496 Which of the following best describes your current affiliation? (Select only ONE response) H1 n_observ Local Government Office or Staff 16.0% 482 Project Implementation Unit (PIU) overseeing implementation of WBG project/ 10.8% 482 NGO/Community Based Organization 8.9% 482 Private Sector Organization 8.1% 482 Academia/Research Institute/Think Tank 7.7% 482 State-Owned Enterprise 7.3% 482 Employee of Ministry, Ministerial Department, Implementation Agency 6.6% 482 Media (press, radio, TV, web, etc.) 5.0% 482 Judicial System (e.g., courts) 4.1% 482 Youth Group 3.9% 482 Office of Parliamentarian 3.5% 482 Financial Sector/Private Bank 3.5% 482 Other 3.5% 482 Trade Union 3.1% 482 2.5% Independent Government Institution (i.e., regulatory agency, central bank/oversight institution) 482 Faith-Based Group 2.5% 482 Bilateral Agency (e.g., embassy, diplomatic, military) 1.0% 482 Office of Minister 0.8% 482 Office of the President 0.6% 482 Multilateral Agency (e.g., UN, regional development bank) 0.4% 482 The COVID-19 pandemic has stressed many aspects of Angola’s growth and development. Which areas do you identify as most important for the World Bank Group to focus its efforts and support related to the impact of COVID- 19 in Angola over the next six months to a year? (Choose no more than THREE) B11 Ensuring sustainable business growth and job creation 52.9% 490 Education 49.0% 490 Healthcare 40.2% 490 Poverty and inequality (e.g., strengthening the social safety net, social assistance) 30.4% 490 Economic growth 29.6% 490 Fair and equal distribution of a COVID-19 vaccine 20.6% 490 Nutrition/food security 18.6% 490 Supporting efforts that can help counter misinformation about vaccines 16.3% 490 Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 12.2% 490 Ensuring that girls and women have equal access to job opportunities 8.2% 490 Public service delivery (e.g., strengthening policies, institutions) 7.6% 490 Ensuring that girls and women have equal access to health care/health services 6.5% 490 Other 0.8% 490 Please identify the primary specialization of your work. (Select only ONE response) H2 Education 20.8% Other 15.3% Finance and markets 8.2% Health, nutrition 8.0% Agriculture, rural development 6.5% Generalist (specialized in multiple sectors) 6.5% Communications, public affairs 5.9% Governance, anti-corruption 3.6% Trade and competitiveness 3.4% Macroeconomics, fiscal management 2.7% Social protection 2.5% Water, sanitation 2.3% Digital development and technology (ICT) 2.1% Energy 1.9% Transport 1.9% Poverty 1.7% Jobs 1.7% Environment, natural resources 1.5% Tourism 1.5% Urban development 1.1% Fragility, conflict, violence, refugees 0.6% Climate change 0.2% Demographics, migration 0.2% Gender 0.0% What do you immediately think of when you hear about the IFC? (Choose no more than THREE) B12 World Bank 34.4% Multi-lateral financial institution 32.1% Development institution 28.2% Investment bank 27.5% Financial advisory solutions 22.6% Don’t know 21.1% Private sector solutions 15.7% Public-private partnerships 12.4% Innovation and entrepreneurship 11.8% Impact investor 11.4% Asset manager 6.6% Venture capital 2.7% Thought leader 2.1% Other 1.2% None of the above 1.0% Currently, do you professionally collaborate/work with the n_observ World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? 476 Yes 476 No 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 476 Which of the following SHOULD the World Bank Group do to make itself of greater value in Angola? (Choose no more than TWO) 483 Increase the level of capacity development in the country 483 Help to bring discipline/effective supervision to implementation of World Bank Group pro 483 Reduce the complexity of obtaining World Bank Group financing 483 Engage more effectively with private sector 483 Engage more effectively with civil society (e.g., NGOs, CBOs) 483 Engage more directly with beneficiaries 483 Improve the quality of its experts as related to Angola’s specific challenges 483 Increase availability of Reimbursable Advisory Services (RAS) 483 Collaborate more effectively with Government clients (e.g., national, state, local) 483 Offer more innovative knowledge products and services 483 Work faster 483 Provide more adequate data/knowledge/statistics/figures on Angola’s economy 483 Offer more innovative financial products and services 483 Offer more real-time advice and guidance 483 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN Ensure greater selectivity in its work Other H3 n_observ 21.2% 448 78.8% 448 F1 23.6% 467 21.4% 467 18.8% 467 18.8% 467 14.1% 467 13.3% 467 12.8% 467 12.2% 467 12.2% 467 9.6% 467 9.6% 467 9.6% 467 9.2% 467 6.2% 467 3.4% 467 3.4% 467 0.6% 467 If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Angola? (Select only ONE response) H4 n_observ The World Bank (IBRD) 84.0% 213 The International Finance Corporation (IFC) 12.2% 213 The Multilateral Investment Guarantee Agency (MIGA) 3.3% 213 International Centre for Settlement of Investment Disputes (ICSID) 0.5% 213 In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) F2 Private sector 38.4% 482 Youth/university groups 31.7% 482 Academia/think tanks/research institutes 29.0% 482 Local government 22.4% 482 NGOs/Community Based Organizations 22.0% 482 Development partners 18.9% 482 Beneficiaries 16.6% 482 Media 8.3% 482 Parliament 5.6% 482 Don’t know 2.3% 482 Other 0.8% 482 Do your projects involve both the World Bank and the IFC? Yes No Which THREE areas below, if any, would benefit most from the World Bank Group’s support to help ensure that your country has fair and equitable access to the vaccines necessary to alter the course of the COVID-19 pandemic? (Choose no more than THREE) Help to strengthen health systems Training health workers Support the purchase of vaccines Support community and stakeholder engagement to address misinformation and stigma Support the distribution of vaccines Assess country’s readiness for vaccine distribution Other H5 n_observ 34.5% 197 65.5% 197 F3 75.1% 465 61.7% 465 52.0% 465 37.2% 465 31.0% 465 19.4% 465 1.9% 465 What’s your gender? H7 n_observ Female 35.7% 476 Male 64.3% 476 How do you get most of your information about economic and social development issues in Angola? (Choose no more than TWO) G2 Local television 53.3% 465 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 35.2% 465 Local radio 31.6% 465 Local newspapers 23.9% 465 International television 19.4% 465 Periodicals 13.3% 465 International newspapers 9.0% 465 Other 5.8% 466 International radio 3.0% 465 What’s your age? H8 n_observ 25 and under 6.2% 482 26-35 29.9% 482 36-45 31.1% 482 46-55 18.9% 482 56 and above 13.9% 482 How would you prefer to receive information from the World Bank Group? (Choose no more than THREE) G3 World Bank Group’s seminars/workshops/conferences 54.1% 473 World Bank Group’s publications and other written materials 43.3% 473 World Bank Group’s website 39.5% 473 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 37.4% 473 31.3% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 473 Interviews and press conferences for the Angola’s media 29.6% 473 Webinars or online events hosted by the World Bank Group 23.7% 473 e-Newsletters 18.4% 473 Which best represents your geographic location? H9 Luanda 67.4% Outside Luanda 32.6% Which of the following describes most of your exposure to the World Bank Group in Angola? (Choose no more than TWO) H6 Observer (i.e., follow in media, discuss in informal conversations, etc.) 51.6% Use World Bank Group website for information, data, research, etc. 39.0% Collaborate as part of my professional duties 24.4% Use World Bank Group reports/data 22.2% Engage in World Bank Group related/sponsored events/activities 16.3% n_observ 472 472 405 405 405 405 405 Stakeholder recoding for Appendix B H1 freq recoded n_observ Office of the President 1 0.6% 3 1 Office of Minister 2 0.8% 4 1 Office of Parliamentarian 3 3.5% 17 1 Employee of Ministry, Ministerial Department,4 Implementation Agency 32 6.6% 2 5 Project Implementation Unit (PIU) overseeing implementation of WBG project/ 10.8% 52 3 Local Government Office or Staff 6 16.0% 77 4 7 Independent Government Institution (i.e., regulatory 2.5% bank/oversight agency, central 12 5 institution) Judicial System (e.g., courts) 8 4.1% 20 5 State-Owned Enterprise 9 7.3% 35 5 10 Bilateral Agency (e.g., embassy, diplomatic, military) 1.0% 5 11 11 bank) 0.4% Multilateral Agency (e.g., UN, regional development 2 11 Private Sector Organization 12 8.1% 39 6 Financial Sector/Private Bank 13 3.5% 17 6 NGO/Community Based Organization 14 8.9% 43 7 Trade Union 15 3.1% 15 7 Faith-Based Group 16 2.5% 12 7 Youth Group 17 3.9% 19 7 Academia/Research Institute/Think Tank 18 7.7% 37 8 Media (press, radio, TV, web, etc.) 19 5.0% 24 9 Other (please specify): _____________________ 20 3.5% 17 10 482 recoded n_recoded Office of President/Minister/Parliamentarian 24 1 Employee of Ministry 32 2 PIU/Consultant/Contractor 52 3 Local Government 77 4 Other Government Insitutions 67 5 Private Sector 56 6 Civil Society 89 7 Academia 37 8 Media 24 9 Other 24 10 Appendix B: Responses to Selected Questions by Stakeholder Groups (single H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICS Office of Percentage of Respondents President/Minister/Par Employee of (Responses combined) liamentarian Ministry 1 Yes 0.0% 35.7% 2 No 100.0% 64.3% H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work Office of Percentage of Respondents President/Minister/Par Employee of (Responses combined) liamentarian Ministry 1 The World Bank (IDA) 88.9% 100.0% 2 The International Finance Corporation (IFC) 11.1% 0.0% 3 The Multilateral Investment Guarantee Agency (MIGA) 0.0% 0.0% International Centre for Settlement of Investment Disputes 4 (ICSID) 0.0% 0.0% A. OVERALL CONTEXT A1. In general, would you say that Angola is headed in ... ? Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.00 1 The right direction* 59.1% 62.5% 0.00 2 The wrong direction* 9.1% 15.6% 0.88 3 Not sure 31.8% 21.9% A2. Do you think that economic opportunity for citizens in Angola is … ? Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.24 1 Increasing 27.3% 25.0% 0.02 2 Decreasing* 40.9% 50.0% 0.57 3 Staying about the same 31.8% 25.0% *Significantly different between stakeholder groups A3. Please identify which of the following development priorities you consider the most important in Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.03 1 Water and sanitation* 60.9% 40.6% 0.06 2 Pollution 0.0% 6.3% 0.76 3 Job creation/employment 43.5% 28.1% 0.66 4 Health 39.1% 53.1% 0.00 5 Financial markets* 0.0% 3.1% 0.56 6 Global pandemics (e.g., COVID-19) 0.0% 0.0% 0.00 7 Social protection* 0.0% 0.0% 0.58 8 Gender equity 4.3% 12.5% 0.05 9 Private sector development* 8.7% 9.4% 0.03 10 Education* 43.5% 59.4% 0.17 11 Public sector governance/reform 17.4% 21.9% 0.35 12 Global/regional integration 0.0% 0.0% 0.35 13 Food security 13.0% 6.3% 0.53 14 Urban development 0.0% 0.0% 0.26 15 Energy 8.7% 0.0% 0.03 16 Economic growth* 13.0% 6.3% 17 Disaster risk management 0.0% 0.0% 0.58 18 Equality of opportunity 8.7% 0.0% 0.69 19 Disease (e.g., Malaria, HIV/AIDS) 0.0% 0.0% 0.01 20 National debt* 4.3% 3.1% 0.69 21 Information and communications technology 0.0% 0.0% 0.38 22 Transport 4.3% 0.0% 0.69 23 Agriculture and rural development 21.7% 21.9% 0.00 24 Trade and exports* 0.0% 0.0% 0.55 25 Crime and violence 0.0% 0.0% 0.84 26 Natural resource management 0.0% 0.0% 0.59 27 Climate change 0.0% 3.1% 0.19 28 Poverty reduction 4.3% 6.3% 0.50 29 Anti-corruption 4.3% 3.1% 0.11 30 Judiciary reform 0.0% 0.0% *Significantly different between stakeholder groups A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of dev Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.92 1 Energy 4.3% 6.3% 0.95 2 Anti-corruption 30.4% 21.9% 0.34 3 Judiciary reform 0.0% 6.3% 0.49 4 Economic growth 26.1% 25.0% 0.47 5 Disaster risk management 0.0% 0.0% 0.42 6 Equality of opportunity (i.e., social inclusion) 21.7% 12.5% 0.03 7 Disease* 4.3% 3.1% 0.52 8 Information and communications technology 0.0% 0.0% 0.72 9 Social protection 8.7% 12.5% 0.24 10 Agriculture and rural development 65.2% 50.0% 0.00 11 Trade and exports* 0.0% 3.1% 0.43 12 Crime and violence 4.3% 0.0% 0.01 13 Climate change (e.g., mitigation, adaptation)* 0.0% 0.0% 0.36 14 Transport (e.g., roads, bridges, transportation) 13.0% 0.0% 0.32 15 Urban development 13.0% 6.3% 0.94 16 Natural resource management (e.g., oil, gas, mining) 4.3% 6.3% 0.68 17 National debt 4.3% 0.0% 0.87 18 Water and sanitation 8.7% 9.4% 0.60 19 Pollution 0.0% 0.0% 0.04 20 Job creation/employment* 26.1% 37.5% 0.07 21 Health 17.4% 15.6% 0.15 22 Financial markets 0.0% 3.1% 0.87 23 Public sector governance/reform 17.4% 12.5% 0.35 24 Gender equity 4.3% 0.0% 0.16 25 Private sector development 4.3% 28.1% 0.41 26 Education 17.4% 31.3% 0.32 27 Global/regional integration 0.0% 0.0% 0.16 28 Food security 0.0% 9.4% *Significantly different between stakeholder groups A5. The COVID-19 pandemic has stressed many aspects of Angola’s growth and development. In which areas wou Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry Ensuring that girls and women have equal access to health 0.06 1 care/health services 4.2% 6.5% 0.71 2 Providing direct non-financial support to citizens 20.8% 25.8% 0.00 3 Fair and equal distribution of a COVID-19 vaccine* 45.8% 22.6% 0.00 Education* 33.3% 58.1% 0.40 4 Healthcare 33.3% 48.4% 0.00 5 Economic growth* 37.5% 29.0% 0.01 6 Poverty and inequality* 25.0% 35.5% 0.12 7 Nutrition/food security 4.2% 6.5% 0.14 8 Public service delivery 4.2% 12.9% 0.20 9 Ensuring sustainable business growth and job creation 58.3% 32.3% Ensuring that girls and women have equal access to job 0.11 10 opportunities 4.2% 0.0% 0.01 11 Providing direct financial support to businesses* 29.2% 19.4% 0.17 12 Other 0.0% 0.0% *Significantly different between stakeholder groups A6. When economic and/or social reform efforts fail or are slow to take place in Angola, which of the f Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.04 1 Inadequate level of donor coordination* 9.5% 6.7% Reforms are not well thought out in light of country 0.09 2 47.6% 53.3% challenges* 0.04 3 Inadequate level of government accountability 9.5% 16.7% 0.78 4 Political pressures and obstacles 14.3% 23.3% 0.05 5 Inadequate level of private sector participation 38.1% 13.3% 0.44 6 Inadequate level of citizen/civil society participation 19.0% 16.7% 0.01 7 Inadequate level of capacity in the government* 4.8% 3.3% 0.12 8 Corruption 57.1% 50.0% 0.77 9 Pressure from outside interest groups 9.5% 3.3% 0.16 10 Other 0.0% 3.3% *Significantly different between stakeholder groups SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. When thinking about the World Bank Group’s role in Angola, which activity do you VALUE the mos Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.00 1 Mobilizing third party financial resources* 31.8% 20.0% 0.00 2 Donor coordination* 13.6% 10.0% 0.01 3 Reimbursable Advisory Services (RAS)* 4.5% 0.0% 0.43 4 Bringing together different groups of stakeholders 0.0% 0.0% Capacity development related to World Bank Group 0.11 5 supported projects 54.5% 30.0% 0.12 6 Technical assistance 13.6% 30.0% 0.75 7 Formal policy advice, studies, analyses 13.6% 3.3% 0.43 8 Informal advice that World Bank Group’s staff provides 4.5% 3.3% 0.15 9 Global advocacy 0.0% 3.3% 0.01 10 Financial resources* 31.8% 30.0% 0.06 11 Data and statistics 13.6% 16.7% 0.01 12 Promoting knowledge sharing* 18.2% 16.7% 0.00 13 Implementation support* 0.0% 20.0% 0.42 14 Other 0.0% 3.3% *Significantly different between stakeholder groups B9. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Angola Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry Inadequate number of innovative knowledge products and 0.27 1 services 4.3% 10.3% Inadequate number of innovative financial products and 0.72 2 services 8.7% 0.0% Not willing to honestly criticize policies and reform efforts 0.38 3 in the country 13.0% 13.8% 0.01 4 Staff too inaccessible* 8.7% 0.0% 0.22 5 Not collaborating enough with private sector 17.4% 34.5% Not collaborating enough with partners such as bilaterals, 0.02 6 multilaterals, trust funds, UN* 0.0% 6.9% 0.03 7 Not aligned with country priorities* 0.0% 3.4% Not adequately sensitive to political/social realities in 0.48 8 Angola 13.0% 10.3% 0.29 9 Too influenced by developed countries 21.7% 17.2% 0.00 10 World Bank Group’s processes too slow and complex* 30.4% 13.8% 0.18 11 Not adequately flexible in changing country circumstances 0.0% 10.3% 0.20 12 Not sufficiently focused on sustainable results 4.3% 6.9% 0.00 13 Not collaborating enough with civil society* 4.3% 13.8% 0.54 14 Not enough public disclosure of its work 30.4% 24.1% 0.02 15 Arrogant in its approach* 0.0% 0.0% 0.82 16 Inadequate World Bank Group’s staffing in Angola 0.0% 3.4% 0.64 17 Inadequate level of real-time advice and guidance 4.3% 0.0% 0.40 18 Other 0.0% 3.4% 0.09 19 Don’t know 21.7% 10.3% *Significantly different between stakeholder groups B10. When thinking about how the World Bank Group can have the most impact on development results in Ango Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.28 1 Food security 25.0% 15.6% 0.59 2 Urban development 8.3% 6.3% 0.18 3 Global pandemics (e.g., COVID-19) 0.0% 0.0% 0.39 4 Energy 8.3% 3.1% 0.46 5 Water and sanitation 29.2% 21.9% 0.73 6 Pollution 0.0% 3.1% 0.03 7 Job creation/employment* 25.0% 25.0% 0.38 8 Health 25.0% 46.9% 0.26 9 Financial markets 4.2% 0.0% 0.13 10 Social protection 8.3% 0.0% 0.62 11 Gender equity 0.0% 0.0% 0.47 12 Private sector development 20.8% 15.6% 0.01 13 Education* 41.7% 50.0% 0.22 14 Public sector governance/reform 8.3% 18.8% 0.38 15 Global/regional integration 0.0% 0.0% 0.55 16 Poverty reduction 20.8% 28.1% 0.08 17 National debt 0.0% 0.0% 0.65 18 Anti-corruption 8.3% 3.1% 0.74 19 Judiciary reform 0.0% 3.1% 0.02 20 Economic growth* 8.3% 3.1% 0.19 21 Disaster risk management 0.0% 0.0% 0.37 22 Equality of opportunity (i.e., social inclusion) 0.0% 3.1% 0.21 23 Disease (e.g., Malaria, HIV/AIDS) 8.3% 0.0% 0.62 24 Information and communications technology 4.2% 0.0% 0.34 25 Transport (e.g., roads, bridges, transportation) 16.7% 0.0% 0.03 26 Agriculture and rural development* 29.2% 28.1% 0.00 27 Trade and exports* 0.0% 0.0% 0.63 28 Crime and violence 0.0% 3.1% 0.35 29 Natural resource management (e.g., oil, gas, mining) 0.0% 0.0% 0.02 30 Climate change* 0.0% 9.4% SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studie E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.00 1 Weekly* 0.0% 28.1% 0.12 2 Monthly 4.8% 3.1% 0.03 3 A few times a year* 61.9% 46.9% 0.08 4 Rarely 28.6% 9.4% 0.13 5 Never 4.8% 12.5% *Significantly different between stakeholder groups SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN Angola F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Angola? Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry Increase availability of Reimbursable Advisory 0.14 1 Services (RAS) 5.0% 19.4% Help to bring discipline/effective supervision to 0.02 2 implementation of World Bank Group projects* 30.0% 25.8% 0.23 3 Offer more innovative knowledge products and services 10.0% 9.7% 0.03 4 Collaborate more effectively with Government clients* 10.0% 16.1% 0.59 5 Work faster 15.0% 3.2% Reduce the complexity of obtaining World Bank Group 0.06 6 financing 30.0% 25.8% 0.16 7 Offer more real-time advice and guidance 0.0% 6.5% Engage more effectively with partners such as bilaterals, 0.66 8 multilaterals, trust funds, UN 0.0% 0.0% Offer more innovative financial products and services* 0.0% 6.5% 0.01 9 0.35 10 Ensure greater selectivity in its work 0.0% 0.0% Provide more adequate data/knowledge/statistics/figures 15.0% 9.7% 0.60 11 on Angola’s economy 0.00 12 Engage more effectively with civil society* 15.0% 9.7% 0.36 13 Increase the level of capacity development in the country 30.0% 35.5% 0.12 14 Engage more directly with beneficiaries 30.0% 16.1% Improve the quality of its experts as related to Angola’s 0.03 15 specific challenges* 0.0% 3.2% 0.12 16 Engage more effectively with private sector 15.0% 16.1% 0.50 17 Other 5.0% 0.0% *Significantly different between stakeholder groups F2. In addition to the regular relations with the national government, which TWO of the following groups should Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.23 1 Beneficiaries 16.7% 19.4% 0.45 2 Youth/university groups 41.7% 25.8% 0.00 3 Private sector* 33.3% 41.9% 0.00 4 Local government* 16.7% 22.6% 0.80 5 Development partners 29.2% 16.1% 0.00 6 NGOs/Community Based Organizations* 12.5% 29.0% 0.00 7 Academia/think tanks/research institutes* 25.0% 32.3% 0.17 8 Parliament 20.8% 3.2% 0.01 9 Media* 4.2% 9.7% 0.65 10 Other 4.2% 0.0% 0.21 11 Don’t know 0.0% 0.0% *Significantly different between stakeholder groups F3. Which THREE areas below, if any, would benefit most from the World Bank Group’s support to help ensure th Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.50 1 Support the purchase of vaccines 54.2% 60.0% 0.77 2 Support the distribution of vaccines 33.3% 23.3% 0.70 3 Help to strengthen health systems 62.5% 83.3% 0.03 4 Assess country’s readiness for vaccine distribution* 8.3% 10.0% Support community and stakeholder engagement to 0.32 5 address misinformation and stigma 33.3% 33.3% 0.04 6 Training health workers* 83.3% 60.0% 0.31 7 Other 0.0% 0.0% SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How do you get most of your information about economic and social development issues Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry 0.02 1 Local radio* 31.8% 25.8% 0.81 2 International radio 0.0% 0.0% 0.02 3 Local newspapers* 22.7% 22.6% 0.00 4 International newspapers * 0.0% 6.5% 0.00 5 Local television * 77.3% 67.7% 0.00 6 International television* 18.2% 19.4% 0.40 7 Periodicals 22.7% 12.9% 0.02 8 Social media* 22.7% 32.3% 0.91 9 Other 0.0% 6.5% G3. How would you prefer to recieve information about the World Bank Group? (Choose no Office of Percentage of Respondents President/Minister/Par Employee of p value (Responses combined) liamentarian Ministry World Bank Group’s publications and other written 0.01 1 materials* 54.2% 45.2% 0.02 2 e-Newsletters* 8.3% 6.5% World Bank Group’s seminars/workshops/conferences * 50.0% 54.8% 0.02 3 Social media (e.g., blogs, Facebook, Twitter, YouTube, 0.04 4 Flickr)* 16.7% 38.7% Direct contact with World Bank Group (i.e., face to face 0.04 5 meetings/discussions)* 25.0% 35.5% 0.15 6 World Bank Group’s website 62.5% 45.2% Webinars or online events hosted by the World Bank 0.25 7 Group 29.2% 19.4% 0.44 8 Interviews and press conferences for the Angola’s media 33.3% 22.6% G5. What do you use primarily when visiting a World Bank Group website? (Select only 1 response) Office of President/Minister/Par Employee of p value Percentage of Respondents liamentarian Ministry 0.01 1 Phone* 47.6% 10.3% 0.54 2 Tablet 0.0% 3.4% 0.00 3 Computer/laptop* 42.9% 69.0% 0.02 4 I never visit the WBG websites 9.5% 17.2% *Significantly different between stakeholder groups older Groups (single and multiple choice questions) Group (IDA, IFC, MIGA, ICSID) in your country? Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 71.4% 20.5% 26.7% 3.8% 7.8% 0.0% 9.1% 28.6% 79.5% 73.3% 96.2% 92.2% 100.0% 90.9% primarily collaborate/work with in Angola? (Select only ONE response) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 88.2% 97.0% 73.0% 85.0% 76.3% 83.3% 100.0% 8.8% 3.0% 16.2% 15.0% 18.4% 16.7% 0.0% 2.9% 0.0% 8.1% 0.0% 5.3% 0.0% 0.0% 0.0% 0.0% 2.7% 0.0% 0.0% 0.0% 0.0% Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 50.0% 65.8% 59.4% 26.8% 42.0% 38.9% 41.7% 22.0% 9.2% 12.5% 50.0% 29.5% 22.2% 33.3% 28.0% 25.0% 28.1% 23.2% 28.4% 38.9% 25.0% Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 25.5% 42.7% 37.9% 21.4% 30.7% 29.7% 20.8% 51.0% 33.3% 30.3% 60.7% 50.0% 54.1% 45.8% 23.5% 24.0% 31.8% 17.9% 19.3% 16.2% 33.3% der the most important in Angola. (Choose no more than 5) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 34.6% 37.7% 33.8% 14.8% 39.1% 30.6% 37.5% 0.0% 0.0% 0.0% 1.9% 0.0% 2.8% 0.0% 26.9% 33.8% 24.6% 38.9% 34.5% 27.8% 33.3% 51.9% 40.3% 40.0% 33.3% 40.2% 47.2% 50.0% 0.0% 0.0% 3.1% 13.0% 1.1% 5.6% 0.0% 0.0% 1.3% 1.5% 0.0% 3.4% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 3.4% 0.0% 4.2% 3.8% 2.6% 1.5% 5.6% 3.4% 5.6% 4.2% 3.8% 13.0% 12.3% 1.9% 10.3% 11.1% 29.2% 57.7% 39.0% 56.9% 66.7% 51.7% 52.8% 29.2% 19.2% 11.7% 21.5% 20.4% 6.9% 11.1% 8.3% 1.9% 0.0% 1.5% 0.0% 1.1% 5.6% 0.0% 9.6% 6.5% 1.5% 1.9% 4.6% 5.6% 0.0% 0.0% 1.3% 1.5% 0.0% 0.0% 0.0% 0.0% 5.8% 6.5% 0.0% 1.9% 3.4% 2.8% 0.0% 3.8% 16.9% 16.9% 22.2% 5.7% 13.9% 8.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 3.9% 4.6% 3.7% 8.0% 2.8% 12.5% 3.8% 3.9% 4.6% 1.9% 1.1% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 2.3% 11.1% 4.2% 0.0% 1.3% 3.1% 1.9% 0.0% 2.8% 0.0% 9.6% 11.7% 4.6% 9.3% 6.9% 5.6% 4.2% 28.8% 33.8% 29.2% 27.8% 36.8% 22.2% 33.3% 1.9% 0.0% 1.5% 13.0% 16.1% 2.8% 12.5% 0.0% 0.0% 3.1% 0.0% 2.3% 2.8% 4.2% 1.9% 3.9% 3.1% 0.0% 2.3% 2.8% 4.2% 1.9% 0.0% 1.5% 0.0% 3.4% 0.0% 0.0% 15.4% 16.9% 13.8% 7.4% 6.9% 16.7% 0.0% 1.9% 6.5% 6.2% 7.4% 1.1% 0.0% 4.2% 7.7% 0.0% 4.6% 3.7% 3.4% 5.6% 12.5% eas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Angola? (Choose no more than TH Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 5.8% 7.8% 1.5% 3.6% 5.7% 2.8% 4.2% 17.3% 24.7% 23.1% 28.6% 24.1% 25.0% 16.7% 1.9% 2.6% 6.2% 1.8% 8.0% 2.8% 0.0% 23.1% 24.7% 18.5% 16.1% 13.8% 8.3% 16.7% 0.0% 0.0% 3.1% 0.0% 1.1% 0.0% 0.0% 7.7% 10.4% 12.3% 10.7% 6.9% 5.6% 8.3% 9.6% 1.3% 0.0% 3.6% 0.0% 2.8% 0.0% 3.8% 2.6% 0.0% 1.8% 1.1% 5.6% 0.0% 9.6% 5.2% 12.3% 8.9% 10.3% 5.6% 0.0% 51.9% 62.3% 58.5% 42.9% 59.8% 61.1% 75.0% 1.9% 6.5% 1.5% 17.9% 13.8% 5.6% 29.2% 1.9% 0.0% 3.1% 0.0% 3.4% 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% 1.1% 2.8% 0.0% 9.6% 13.0% 7.7% 10.7% 13.8% 8.3% 4.2% 1.9% 2.6% 1.5% 1.8% 4.6% 2.8% 4.2% 3.8% 6.5% 6.2% 3.6% 5.7% 8.3% 12.5% 1.9% 5.2% 0.0% 1.8% 2.3% 2.8% 4.2% 9.6% 9.1% 6.2% 3.6% 12.6% 8.3% 12.5% 0.0% 0.0% 0.0% 0.0% 1.1% 2.8% 0.0% 23.1% 31.2% 44.6% 42.9% 44.8% 22.2% 37.5% 21.2% 6.5% 20.0% 14.3% 4.6% 19.4% 16.7% 3.8% 0.0% 0.0% 5.4% 0.0% 2.8% 0.0% 19.2% 16.9% 18.5% 17.9% 10.3% 16.7% 8.3% 0.0% 0.0% 0.0% 0.0% 2.3% 2.8% 0.0% 17.3% 15.6% 21.5% 12.5% 12.6% 19.4% 20.8% 38.5% 28.6% 26.2% 41.1% 29.9% 33.3% 20.8% 3.8% 1.3% 0.0% 3.6% 0.0% 0.0% 0.0% 9.6% 15.6% 6.2% 3.6% 4.6% 13.9% 8.3% elopment. In which areas would you like to see the Angola government focus most of its efforts related to the impact of COVID-19 over the next six m Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 9.6% 9.1% 1.5% 3.6% 13.5% 13.5% 0.0% 23.1% 15.6% 10.6% 16.4% 22.5% 18.9% 20.8% 32.7% 26.0% 22.7% 5.5% 21.3% 5.4% 16.7% 69.2% 40.3% 37.9% 56.4% 38.2% 64.9% 16.7% 36.5% 50.6% 50.0% 58.2% 46.1% 51.4% 41.7% 23.1% 22.1% 31.8% 50.9% 21.3% 16.2% 16.7% 19.2% 18.2% 30.3% 32.7% 25.8% 27.0% 41.7% 19.2% 23.4% 10.6% 7.3% 19.1% 13.5% 12.5% 9.6% 9.1% 15.2% 3.6% 7.9% 8.1% 25.0% 34.6% 49.4% 50.0% 36.4% 37.1% 37.8% 45.8% 9.6% 3.9% 4.5% 5.5% 7.9% 18.9% 4.2% 9.6% 23.4% 19.7% 21.8% 34.8% 21.6% 50.0% 0.0% 3.9% 1.5% 0.0% 1.1% 2.7% 0.0% ce in Angola, which of the following would you attribute this to? (Choose no more than 2) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 0.0% 7.9% 11.5% 9.6% 18.5% 3.0% 4.3% 41.7% 53.9% 60.7% 42.3% 37.0% 42.4% 26.1% 27.1% 15.8% 9.8% 11.5% 24.7% 15.2% 26.1% 31.3% 18.4% 19.7% 17.3% 18.5% 24.2% 26.1% 6.3% 18.4% 18.0% 23.1% 17.3% 9.1% 8.7% 12.5% 17.1% 19.7% 23.1% 19.8% 18.2% 8.7% 10.4% 9.2% 8.2% 3.8% 14.8% 30.3% 17.4% 66.7% 57.9% 47.5% 61.5% 45.7% 60.6% 78.3% 2.1% 6.6% 4.9% 5.8% 8.6% 3.0% 4.3% 0.0% 3.9% 0.0% 0.0% 0.0% 0.0% 0.0% vity do you VALUE the most? (Choose no more than 2) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 15.7% 44.2% 23.1% 13.0% 19.3% 11.8% 17.4% 13.7% 27.3% 4.6% 1.9% 18.1% 14.7% 13.0% 2.0% 0.0% 1.5% 7.4% 12.0% 8.8% 0.0% 5.9% 3.9% 6.2% 3.7% 4.8% 8.8% 0.0% 27.5% 19.5% 33.8% 33.3% 24.1% 20.6% 21.7% 13.7% 22.1% 26.2% 27.8% 14.5% 35.3% 13.0% 9.8% 9.1% 10.8% 3.7% 9.6% 14.7% 8.7% 2.0% 0.0% 4.6% 0.0% 1.2% 5.9% 4.3% 5.9% 6.5% 4.6% 16.7% 8.4% 8.8% 4.3% 33.3% 28.6% 32.3% 48.1% 47.0% 11.8% 26.1% 11.8% 5.2% 7.7% 14.8% 6.0% 26.5% 8.7% 21.6% 10.4% 30.8% 14.8% 21.7% 20.6% 47.8% 29.4% 15.6% 7.7% 9.3% 6.0% 8.8% 21.7% 2.0% 1.3% 0.0% 0.0% 0.0% 0.0% 4.3% KNESSES in its work in Angola? (Choose no more than 2) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 1.9% 3.9% 7.9% 0.0% 9.2% 5.9% 4.2% 3.8% 3.9% 7.9% 3.7% 9.2% 5.9% 4.2% 23.1% 20.8% 20.6% 29.6% 29.9% 35.3% 20.8% 3.8% 14.3% 7.9% 1.9% 3.4% 11.8% 0.0% 17.3% 19.5% 20.6% 24.1% 25.3% 11.8% 41.7% 3.8% 0.0% 0.0% 5.6% 9.2% 0.0% 0.0% 9.6% 13.0% 9.5% 25.9% 12.6% 5.9% 8.3% 13.5% 11.7% 17.5% 7.4% 6.9% 11.8% 8.3% 11.5% 13.0% 15.9% 5.6% 11.5% 23.5% 4.2% 13.5% 10.4% 22.2% 7.4% 1.1% 11.8% 8.3% 9.6% 2.6% 7.9% 5.6% 2.3% 0.0% 4.2% 5.8% 0.0% 3.2% 3.7% 8.0% 11.8% 4.2% 7.7% 5.2% 3.2% 13.0% 31.0% 17.6% 20.8% 15.4% 29.9% 28.6% 31.5% 21.8% 17.6% 33.3% 7.7% 1.3% 0.0% 0.0% 1.1% 0.0% 0.0% 3.8% 1.3% 3.2% 3.7% 1.1% 0.0% 0.0% 3.8% 2.6% 0.0% 5.6% 1.1% 2.9% 4.2% 3.8% 1.3% 0.0% 0.0% 0.0% 2.9% 0.0% 19.2% 22.1% 7.9% 11.1% 5.7% 11.8% 16.7% development results in Angola, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge ser Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 13.7% 13.0% 14.9% 5.6% 21.3% 11.1% 25.0% 3.9% 6.5% 7.5% 3.7% 1.1% 8.3% 8.3% 0.0% 1.3% 0.0% 1.9% 4.5% 2.8% 8.3% 5.9% 7.8% 1.5% 0.0% 4.5% 8.3% 4.2% 27.5% 20.8% 26.9% 13.0% 18.0% 11.1% 16.7% 2.0% 1.3% 1.5% 0.0% 0.0% 2.8% 0.0% 15.7% 18.2% 29.9% 35.2% 36.0% 19.4% 41.7% 45.1% 40.3% 40.3% 38.9% 28.1% 38.9% 45.8% 2.0% 3.9% 9.0% 3.7% 1.1% 8.3% 4.2% 5.9% 1.3% 3.0% 0.0% 1.1% 5.6% 0.0% 0.0% 1.3% 1.5% 1.9% 3.4% 5.6% 0.0% 9.8% 11.7% 10.4% 13.0% 11.2% 11.1% 29.2% 60.8% 35.1% 44.8% 44.4% 41.6% 61.1% 16.7% 17.6% 9.1% 17.9% 14.8% 9.0% 16.7% 0.0% 0.0% 1.3% 3.0% 0.0% 0.0% 0.0% 4.2% 23.5% 27.3% 19.4% 14.8% 22.5% 13.9% 12.5% 0.0% 2.6% 1.5% 1.9% 0.0% 0.0% 0.0% 5.9% 9.1% 1.5% 7.4% 4.5% 5.6% 0.0% 3.9% 2.6% 4.5% 3.7% 6.7% 0.0% 4.2% 5.9% 14.3% 13.4% 18.5% 2.2% 11.1% 0.0% 0.0% 0.0% 1.5% 0.0% 0.0% 0.0% 0.0% 2.0% 1.3% 1.5% 7.4% 1.1% 5.6% 0.0% 0.0% 3.9% 1.5% 3.7% 2.2% 0.0% 0.0% 0.0% 0.0% 3.0% 3.7% 3.4% 2.8% 0.0% 3.9% 9.1% 7.5% 7.4% 3.4% 5.6% 4.2% 39.2% 41.6% 20.9% 27.8% 47.2% 27.8% 50.0% 0.0% 2.6% 1.5% 13.0% 14.6% 2.8% 16.7% 0.0% 1.3% 1.5% 1.9% 4.5% 0.0% 0.0% 0.0% 0.0% 4.5% 5.6% 2.2% 2.8% 4.2% 0.0% 1.3% 0.0% 1.9% 0.0% 2.8% 0.0% TIES (i.e., analysis, studies, research, data, reports, conferences) d activities in the work you do? Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 24.5% 2.8% 1.6% 5.7% 2.3% 0.0% 8.3% 12.2% 8.3% 16.1% 17.0% 11.6% 20.6% 29.2% 32.7% 33.3% 51.6% 28.3% 44.2% 52.9% 37.5% 10.2% 27.8% 19.4% 26.4% 23.3% 17.6% 12.5% 20.4% 27.8% 11.3% 22.6% 18.6% 8.8% 12.5% of greater value in Angola? (Choose no more than 2) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 8.2% 15.1% 4.9% 11.1% 17.6% 6.5% 4.5% 40.8% 16.4% 18.0% 20.4% 16.5% 6.5% 18.2% 2.0% 6.8% 11.5% 9.3% 9.4% 22.6% 18.2% 22.4% 21.9% 13.1% 11.1% 5.9% 3.2% 9.1% 12.2% 8.2% 9.8% 7.4% 14.1% 6.5% 18.2% 22.4% 15.1% 31.1% 20.4% 9.4% 12.9% 13.6% 12.2% 9.6% 9.8% 1.9% 4.7% 3.2% 0.0% 2.0% 4.1% 3.3% 1.9% 4.7% 0.0% 9.1% 2.0% 5.5% 13.1% 22.2% 7.1% 9.7% 18.2% 6.1% 2.7% 1.6% 1.9% 7.1% 6.5% 0.0% 12.2% 5.5% 6.6% 9.3% 9.4% 19.4% 4.5% 2.0% 13.7% 8.2% 9.3% 28.2% 19.4% 22.7% 20.4% 24.7% 27.9% 29.6% 14.1% 29.0% 18.2% 4.1% 17.8% 9.8% 13.0% 12.9% 9.7% 4.5% 24.5% 15.1% 14.8% 7.4% 14.1% 22.6% 4.5% 6.1% 16.4% 14.8% 18.5% 23.5% 29.0% 31.8% 0.0% 1.4% 0.0% 0.0% 1.2% 0.0% 0.0% f the following groups should the World Bank Group collaborate with more in your country? (Choose no more than 3) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 14.0% 20.5% 26.6% 13.0% 12.5% 5.7% 18.2% 30.0% 35.6% 31.3% 27.8% 31.8% 40.0% 9.1% 24.0% 30.1% 29.7% 55.6% 45.5% 31.4% 68.2% 34.0% 38.4% 32.8% 11.1% 13.6% 8.6% 9.1% 20.0% 20.5% 21.9% 20.4% 18.2% 17.1% 4.5% 24.0% 20.5% 15.6% 9.3% 44.3% 11.4% 9.1% 30.0% 16.4% 21.9% 38.9% 22.7% 68.6% 36.4% 2.0% 5.5% 4.7% 5.6% 4.5% 5.7% 4.5% 12.0% 8.2% 6.3% 3.7% 5.7% 8.6% 31.8% 2.0% 1.4% 0.0% 1.9% 0.0% 0.0% 0.0% 4.0% 0.0% 3.1% 5.6% 1.1% 0.0% 4.5% p’s support to help ensure that your country has fair and equitable access to the vaccines necessary to alter the course of the COVID-19 pandemic? ( Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 56.0% 49.3% 50.8% 49.0% 61.2% 43.8% 59.1% 30.0% 26.8% 24.6% 31.4% 38.8% 34.4% 36.4% 72.0% 76.1% 73.8% 78.4% 69.4% 81.3% 81.8% 22.0% 16.9% 34.4% 9.8% 22.4% 25.0% 9.1% 28.0% 36.6% 36.1% 39.2% 47.1% 37.5% 59.1% 64.0% 64.8% 54.1% 72.5% 55.3% 56.3% 36.4% 6.0% 2.8% 1.6% 0.0% 0.0% 3.1% 0.0% ocial development issues in Angola? (Choose no more than TWO) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 26.0% 27.8% 38.7% 33.3% 45.9% 11.8% 17.4% 4.0% 4.2% 4.8% 3.7% 2.4% 0.0% 0.0% 16.0% 11.1% 30.6% 38.9% 23.5% 23.5% 39.1% 6.0% 4.2% 12.9% 16.7% 5.9% 29.4% 4.3% 70.0% 63.9% 40.3% 37.0% 57.6% 17.6% 60.9% 14.0% 22.2% 17.7% 9.3% 21.2% 47.1% 8.7% 12.0% 15.3% 19.4% 7.4% 10.6% 8.8% 8.7% 40.0% 36.1% 22.6% 46.3% 25.9% 50.0% 47.8% 8.0% 6.9% 6.5% 1.9% 7.1% 5.9% 8.7% ank Group? (Choose no more than 3) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 46.0% 38.4% 61.9% 37.7% 38.4% 51.4% 16.7% 16.0% 17.8% 17.5% 18.9% 24.4% 8.6% 41.7% 70.0% 49.3% 44.4% 54.7% 68.6% 40.0% 45.8% 18.0% 46.6% 38.1% 37.7% 45.3% 40.0% 37.5% 50.0% 30.1% 22.2% 22.6% 32.6% 42.9% 16.7% 36.0% 35.6% 44.4% 49.1% 32.6% 42.9% 25.0% 24.0% 16.4% 30.2% 30.2% 17.4% 31.4% 37.5% 30.0% 34.2% 28.6% 22.6% 26.7% 25.7% 50.0% only 1 response) Other PIU/Consultant/Co Local Government Private Sector/ ntractor Government Institutions Financial Sector Civil Society Academia Media 36.2% 39.4% 28.8% 34.6% 46.3% 27.3% 29.2% 2.1% 1.4% 5.1% 5.8% 7.3% 6.1% 0.0% 46.8% 29.6% 61.0% 48.1% 24.4% 57.6% 54.2% 14.9% 29.6% 5.1% 11.5% 22.0% 9.1% 16.7% Appendix B: Responses to Selected Questions by Stakeholder Groups (scale questio SECTION A: OVERALL CONTEXT p value A7 To what extent do you trust each of the following groups to do what is right?(1-"To no degree at all", 10-"To Office of President/Minister/P Employee of arliamentarian Ministry N Mean N Mean 0.09 2 The World Bank Group 16 7.56 28 7.89 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1 How familiar are you with the work of these organizations in Angola?(1-"Not familiar at all", 10-"Extremely F Office of President/Minister/P Employee of p value arliamentarian Ministry N Mean N Mean 0.00 1 The World Bank (IBRD)* 24 6.42 32 7.12 The International Finance Corporation (IFC), the World 0.01 2 Bank Group’s private sector arm* 17 6.00 28 4.50 B2-B3 To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Office of President/Minister/P Employee of p value arliamentarian Ministry N Mean N Mean Overall the World Bank Group currently plays a relevant 19 7.42 31 7.68 0.04 B2 role in development in Angola* The World Bank Group’s work is aligned with what I 20 7.20 30 7.47 0.39 B3 consider the development priorities for Angola B4 Overall, please rate your impression of the effectiveness of these organizations in Angola.(1-"Not effectiv Office of President/Minister/P Employee of p value arliamentarian Ministry N Mean N Mean 0.05 1 The World Bank (IBRD)* 21 6.81 31 7.16 The International Finance Corporation (IFC), the World 0.04 2 Bank Group’s private sector arm* 15 6.13 23 6.00 B5 To what extent does the World Bank Group’s work help to achieve development results in Angola?(1-"To n Office of President/Minister/P Employee of p value arliamentarian Ministry N Mean N Mean To what extent does the World Bank Group’s work help to 23 8.00 30 7.70 0.00 achieve development results in Angola?* B6 To what extent does the World Bank Group influence the development agenda in Angola?(1-"To no degr Office of President/Minister/P Employee of p value arliamentarian Ministry N Mean N Mean To what extent does the World Bank Group influence the 0.00 21 7.14 28 7.61 development agenda in Angola?* SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1 To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowled Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to 17 8.24 27 7.85 help Angola solve its most complicated development 0.74 challenges? C2 To what extent do you believe the World Bank Group is adequately staffed in Angola? (1-"To no degree a Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean To what extent do you believe the World Bank Group is 0.11 12 6.25 24 6.29 adequately staffed in Angola? C3-C14 To what extent is the World Bank Group an effective development partner in Angola, in terms of each of the Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean 0.15 C3 Responsiveness to needs 15 6.47 25 6.68 Flexibility (in terms of the institution’s products and 0.21 C4 16 5.56 22 6.77 services) 0.63 C5 Flexibility (in terms of changing country circumstances) 15 5.87 27 6.00 0.17 C6 Being inclusive 15 7.00 25 6.60 0.94 C7 Openness (sharing data and other information) 12 6.58 24 7.04 0.13 C8 Collaboration with the Government 18 7.72 24 7.79 The speed in which it gets things accomplished on the 0.26 С9 13 6.38 23 6.87 ground Helping to bring discipline/effective supervision to 0.00 С10 14 7.71 27 7.56 implementation of investment projects* 0.17 С11 Collaboration with civil society 14 6.36 23 6.48 0.55 С12 Staff accessibility 12 5.67 22 6.09 0.02 С13 Collaboration with other donors and development partners* 15 6.60 20 7.10 0.77 С14 Collaboration with the private sector 13 5.46 18 6.00 0.86 С15 Straightforwardness and honesty 11 7.18 21 7.19 0.31 С16 Treating clients and stakeholders in Angola with respect 14 7.71 25 7.56 0.00 С17 Being a long-term partner* 17 8.82 26 7.46 0.35 С18 Acting with compassion and empathy 13 8.23 20 6.90 Insisting on accountability through its lending (e.g., 13 7.77 25 7.48 0.13 С19 performance-based financing/resources tied to results) 0.18 С20 Measuring results effectively 12 7.50 24 7.71 C15-C22 To what extent do you agree/disagree with the following statements?(1-"Strongly disagree", 10-"Strongl Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean 0.05 С21 The World Bank Group disburses funds promptly 14 5.21 23 7.30 The World Bank Group effectively monitors and evaluates 0.08 С22 the projects and programs it supports 18 7.72 28 7.82 The World Bank Group’s approvals and reviews are done 0.51 С23 in a timely fashion 16 6.94 24 7.67 The World Bank Group’s Environmental and Social 0.56 С24 Framework requirements are reasonable 16 7.06 20 7.20 The World Bank Group’s conditions on its lending are 0.08 С25 reasonable 15 7.00 20 6.60 0.28 С26 The World Bank Group takes decisions quickly in Angola 11 6.45 24 7.00 Working with the World Bank Group increases Angola’s 0.01 С27 institutional capacity* 15 8.80 25 8.24 C28-C29 To what extent do you agree/disagree with the following statements about the World Bank Group in Ang Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust 20 6.65 26 7.00 0.21 C28 Funds, etc.) meet the needs of Angola The World Bank Group meets Angola’s needs for knowledge services (e.g., research, analysis, data, 18 6.28 29 7.07 0.05 C29 technical assistance) SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, resear E2-E7 In Angola, to what extent do you believe that the World Bank Group’s knowledge work and activities:(1-" Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean 0.16 E2 Are timely 17 6.76 23 6.87 Include appropriate level of stakeholder involvement during 0.01 E3 15 6.93 25 7.08 preparation* 0.08 E4 Lead to practical solutions 17 6.76 25 6.68 Are source of relevant information on global good 0.00 E5 16 7.06 26 7.81 practices* 0.28 E6 Are adequately disseminated 17 5.82 25 6.48 0.22 E7 Are translated enough into local language 16 6.19 23 6.48 Are adaptable to Angola’s specific development 0.01 E8 challenges and country circumstances* 17 7.00 28 6.96 E9 Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 22 8.05 30 7.70 to development results in your country? 0.09 (1-"Not significant at all", 10-"Very significant") E10 Office of President/Minister/P Employee of arliamentarian Ministry p value N Mean N Mean Overall, how would you rate the technical quality of the 18 8.44 28 8.25 0.02 World Bank Group's knowledge work and activities?* (1-"Very low technical quality", 10-"Very high technical quality") roups (scale questions) To no degree at all", 10-"To a very significant degree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 43 8.14 66 7.62 59 7.03 50 7.28 77 7.29 32 6.69 22 8.09 iliar at all", 10-"Extremely Familiar") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 52 7.94 77 6.43 67 6.49 56 6.38 89 6.04 37 5.84 24 7.42 44 5.34 65 4.22 60 5.28 54 5.83 81 4.60 35 4.74 22 5.77 World Bank Group’s work in Angola?(1-"Strongly disagree", 10-"Strongly agree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 50 8.14 66 7.68 64 6.86 51 6.88 81 7.06 33 6.67 23 7.13 44 7.43 65 7.42 59 6.73 53 6.72 77 6.66 34 6.59 22 6.86 s in Angola.(1-"Not effective at all", 10-"Very effective") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 49 8.18 71 7.13 61 6.98 49 6.84 85 6.84 32 6.38 22 7.18 31 7.61 54 6.13 53 6.13 49 6.65 71 5.76 30 5.83 20 6.10 results in Angola?(1-"To no degree at all", 10-"To a very significant degree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 47 8.34 69 7.99 62 7.11 52 7.19 79 6.97 32 7.00 23 6.30 a in Angola?(1-"To no degree at all", 10-"To a very significant degree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 46 8.46 62 7.69 61 7.03 48 7.25 81 6.95 31 6.87 23 6.13 e.g., skills mix and knowledge) to help Angola solve its most complicated development challenges?(1-"To no degree at all", 10-"To a very Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 46 7.72 60 7.58 54 7.54 50 7.46 74 7.20 31 7.48 21 7.19 Angola? (1-"To no degree at all", 10-"To a very significant degree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 39 5.79 47 5.68 51 6.80 43 6.47 63 5.62 27 6.70 17 5.94 gola, in terms of each of the following? (1-"To no degree at all", 10-"To a very significant degree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 45 6.76 60 6.52 51 6.53 48 6.35 73 5.85 31 6.23 19 5.00 36 6.39 44 6.07 54 6.00 45 6.00 64 5.67 29 6.00 18 4.94 34 6.59 53 5.81 54 5.85 47 6.36 65 5.92 29 5.69 17 5.35 33 6.82 47 6.55 51 6.14 42 6.48 65 5.71 28 6.00 17 5.47 37 7.03 49 6.76 55 6.45 47 6.74 67 6.57 29 6.48 19 6.16 42 8.12 61 7.84 53 7.43 48 7.02 75 7.08 32 7.09 20 7.15 41 7.17 51 6.45 52 6.29 44 6.20 68 6.06 26 5.88 18 5.72 45 8.36 57 6.89 53 6.77 49 6.65 74 6.74 31 6.84 17 6.12 36 6.75 58 6.47 47 5.81 48 6.31 68 5.66 30 5.90 17 4.88 39 6.72 50 5.96 52 5.92 42 6.00 58 5.71 25 5.60 17 6.35 36 7.83 45 7.49 45 6.91 45 6.47 65 6.43 28 6.61 18 6.28 33 6.03 43 5.74 50 6.02 42 6.12 67 5.67 27 5.93 17 5.06 38 7.29 42 7.29 47 6.64 41 6.73 65 6.85 29 6.69 15 6.53 42 7.62 45 7.89 51 7.25 45 7.04 69 7.17 29 6.93 15 6.33 43 8.47 49 8.00 50 7.52 47 7.26 70 7.06 29 7.45 17 6.53 33 6.55 45 7.11 49 6.55 48 6.77 66 6.55 30 6.70 15 6.20 43 7.81 45 7.49 50 7.22 44 7.00 70 6.84 30 7.13 16 5.88 43 7.93 51 7.29 52 7.19 46 7.00 67 6.81 29 6.79 16 6.56 ngly disagree", 10-"Strongly agree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 43 7.58 45 6.49 48 6.71 42 6.93 60 6.27 22 5.95 18 6.11 45 8.36 61 7.36 50 7.40 49 7.02 79 7.32 29 7.03 18 6.39 39 7.13 45 6.31 50 6.82 46 6.48 61 6.44 25 6.60 15 6.53 34 7.12 53 6.47 45 6.56 49 6.37 62 6.31 25 6.76 18 6.11 33 7.18 54 6.52 46 6.17 45 6.56 64 6.41 25 7.36 20 5.35 39 7.00 48 6.17 45 6.16 44 6.41 64 6.05 24 6.58 18 5.67 43 8.53 62 7.56 51 7.04 50 7.48 71 7.27 31 7.48 21 7.00 e World Bank Group in Angola?(1-"Strongly disagree", 10-"Strongly agree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 37 7.30 58 6.10 52 7.04 51 6.27 75 6.27 32 6.16 21 5.76 42 7.14 57 6.04 51 7.24 51 6.16 73 6.10 30 6.03 21 5.90 analysis, studies, research, data, reports, conferences) dge work and activities:(1-"To no degree at all", 10-"To a very significant degree") Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 39 7.28 48 5.85 49 6.47 46 6.59 58 6.10 28 5.93 15 5.73 38 7.74 45 6.58 45 6.87 43 6.60 60 5.98 27 5.96 18 5.89 38 7.74 52 6.87 52 6.83 46 6.52 68 6.41 26 6.42 18 5.56 35 8.49 51 7.43 52 7.42 47 6.13 66 6.79 28 7.21 20 6.80 35 7.23 44 5.89 45 6.82 45 6.60 63 6.24 27 6.37 19 5.84 36 7.44 48 6.90 47 6.79 46 6.78 64 6.28 27 6.85 18 5.61 37 8.08 45 6.67 52 6.65 48 6.44 69 6.28 26 6.50 20 5.75 Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 47 8.13 62 7.52 60 7.37 48 7.04 79 7.10 32 6.88 21 6.95 Other Private PIU/Consultant/C Local Government Sector/Financial ontractor Government Institutions Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean 42 8.12 59 7.54 59 7.53 47 7.17 78 7.21 32 7.03 21 6.95 Appendix C: Responses to Selected Questions by Year Only comparable questions are listed SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP In general, would you say that Angola is headed in ... ? 2022 2018 486 358 The right direction 1 50% 75% The wrong direction 2 22% 5% Not sure 3 28% 20% B1 How familiar are you with the work of these organizations in Angola?(1-"Not familiar at all", 10-"Extremely F 2022 2018 p-value N MEAN SD N 9E-37 1 The World Bank (IBRD)* 502 6.48 2.4 351 B2-B3 To what extent do you agree/disagree with the following statements about the World Bank Group’s work in 2022 2018 p-value N MEAN SD N Overall, the World Bank Group currently plays a relevant 1E-09 B2 454 7.24 2.3 224 role in development in Angola* The World Bank Group’s work is aligned with what I 5E-04 B3 437 6.97 2.4 226 consider the development priorities for Angola* B4 Overall, please rate your impression of the effectiveness of these organizations in Angola.(1-"Not effecti 2022 2018 p-value N MEAN SD N 2E-12 1 The World Bank (IBRD)* 457 7.02 2.3 240 B5 To what extent does the World Bank Group’s work help to achieve development results in Angola?(1-"To n 2022 2018 p-value N MEAN SD N To what extent does the World Bank Group’s work help to 2E-04 452 7.42 2.2 292 achieve development results in Angola?* SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1 To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowle 2022 2018 p-value N MEAN SD N To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to 412 7.50 2.0 229 help Angola solve its most complicated development 0.07 challenges? C3-C17 To what extent is the World Bank Group an effective development partner in Angola, in terms of each of th 2022 2018 p-value N MEAN SD N 0.00 C3 Responsiveness to needs* 392 6.27 2.2 209 Flexibility (in terms of the institution’s products and 0.00 C4 353 5.95 2.0 171 services)* 0.00 C5 Flexibility (in terms of changing country circumstances)* 364 6.00 2.2 189 0.00 C6 Being inclusive* 346 6.26 2.2 169 0.00 C7 Openness (sharing data and other information)* 364 6.65 2.3 202 0.40 C8 Collaboration with the Government 400 7.43 2.0 242 The speed in which it gets things accomplished on the 0.00 C9 ground* 359 6.31 2.2 176 Helping to bring discipline/effective supervision to 0.20 C10 implementation of investment projects 394 6.99 2.2 234 0.00 C11 Collaboration with civil society* 366 6.07 2.4 202 0.00 C12 Staff accessibility* 338 6.02 2.2 175 0.00 C13 Collaboration with other donors and development partners* 338 6.86 2.1 171 0.00 C14 Collaboration with the private sector* 330 5.83 2.2 179 0.54 C15 Straightforwardness and honesty 332 6.89 2.2 172 0.54 C16 Treating clients and stakeholders in Angola with respect 357 7.34 2.2 185 0.62 C17 Being a long-term partner 371 7.57 2.1 218 C21-C27 To what extent do you agree/disagree with the following statements?(1-"Strongly disagree", 10-"Strong 2022 2018 p-value N MEAN SD N 0.00 C21 The World Bank Group disburses funds promptly* 329 6.62 2.5 169 The World Bank Group effectively monitors and evaluates 0.71 C22 399 7.39 2.3 269 the projects and programs it supports The World Bank Group’s approvals and reviews are done 0.00 C23 334 6.71 2.4 189 in a timely fashion* The World Bank Group’s Environmental and Social 0.01 C24 339 6.57 2.1 175 Framework requirements are reasonable The World Bank Group’s conditions on its lending are 0.00 C25 337 6.52 2.2 184 reasonable* 0.00 C26 The World Bank Group takes decisions quickly in Angola* 330 6.30 2.4 170 Working with the World Bank Group increases Angola’s 0.09 C27 institutional capacity 391 7.55 2.1 259 C28-C29 To what extent do you agree/disagree with the following statements about the World Bank Group in An 2022 2018 p-value N MEAN SD N 0.00 C28 The World Bank Group’s financial instruments* 396 6.46 2.5 288 The World Bank Group meets Angola’s needs for 0.01 C29 knowledge services* 397 6.40 2.5 277 C30 To what extent do you believe that Angola received value for money from the World Bank Group’s Reim 2022 2018 p-value N MEAN SD N To what extent do you believe that Angola received value for money from the World Bank Group’s Reimbursable 300 6.81 2.2 94 0.00 C30 Advisory Services (RAS)?* SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1 How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following are 2022 2018 p-value N MEAN SD N 0.00 D1_1 Social protection* 241 6.21 2.3 90 Gender equity (closing the gap between women and men, 270 6.72 2.2 D1_2 and boys and girls) 0.00 D1_3 Private sector development* 272 5.83 2.3 132 0.00 D1_4 Education* 343 6.91 2.3 159 0.00 D1_5 Public sector governance/reform* 296 6.57 2.3 144 D1_6 Global/regional integration 248 6.46 2.2 D1_7 Food security 282 6.20 2.4 0.00 D1_8 Energy* 281 6.34 2.2 121 0.09 D1_9 Water and sanitation 307 6.29 2.3 152 D1_10 Job creation/employment 283 5.76 2 0.00 D1_11 Health* 326 6.86 2.4 147 0.00 D1_12 Financial markets* 268 6.58 2.3 109 D1_13 Transport (e.g., roads, bridges, transportation) 243 5.71 2.6 0.00 D1_14 Agriculture and rural development* 330 6.80 2.3 159 D1_15 Climate change (e.g., mitigation, adaptation) 236 5.97 2.4 0.00 D1_16 Poverty reduction* 337 6.49 2.4 168 0.00 D1_17 Anti-corruption* 271 6.10 2.6 111 0.00 D1_18 Economic growth* 322 6.46 2.3 157 0.00 D1_19 Equality of opportunity* 277 6.39 2.4 132 SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, resea E2-E7 In Angola, to what extent do you believe that the World Bank Group’s knowledge work and activities:(1- 2022 2018 p-value N MEAN SD N 0.00 E2 Are timely* 338 6.38 2.3 146 Include appropriate level of stakeholder involvement during 0.00 E3 preparation* 334 6.62 2.2 162 0.00 E4 Lead to practical solutions* 364 6.68 2.2 185 Are source of relevant information on global good 0.55 E5 practices 360 7.18 2.2 188 0.00 E6 Are adequately disseminated* 336 6.40 2.3 173 0.01 E7 Are translated enough into local language* 339 6.68 2.4 180 Are adaptable to Angola’s specific development 0.01 E8 358 6.69 2.3 200 challenges and country circumstances* E9 2022 2018 p-value N MEAN SD N Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 430 7.37 2.1 253 to development results in your country?* 0.00 (1-"Not significant at all", 10-"Very significant") E10 2022 2018 p-value N MEAN SD N Overall, how would you rate the technical quality of the 412 7.48 1.9 253 0.32 World Bank Group's knowledge work and activities? (1-"Very low technical quality", 10-"Very high technical quality") To what extent do you believe that the World Bank Group’s work and support help the poorest in Angola? (Select only ONE response) 2018 2022 382 494 To a fully sufficient degree 1 7% 16% To a somewhat sufficient degree 2 22% 27% To a somewhat insufficient degree 3 28% 29% To a very insufficient degree 4 9% 13% Don’t know 5 34% 14% How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 2018 2022 347 470 Weekly 1 4% 7% Monthly 2 8% 13% A few times a year 3 31% 41% Rarely 4 31% 22% Never 5 26% 17% ar at all", 10-"Extremely Familiar") 2018 MEAN SD 4.11 2.8 ld Bank Group’s work in Angola?(1-"Strongly disagree", 10-"Strongly agree") 2018 MEAN SD 6.03 2.7 6.26 2.8 n Angola.(1-"Not effective at all", 10-"Very effective") 2018 MEAN SD 5.65 2.6 esults in Angola?(1-"To no degree at all", 10-"To a very significant degree") 2018 MEAN SD 6.79 2.4 ., skills mix and knowledge) to help Angola solve its most complicated development challenges?(1-"To no degree at all", 10-"To a very sig 2018 MEAN SD 7.20 2.2 la, in terms of each of the following? (1-"To no degree at all", 10-"To a very significant degree") 2018 MEAN SD 5.36 2.3 4.95 2.3 5.35 2.4 5.57 2.4 5.74 2.6 7.29 2.1 5.33 2.5 6.75 2.5 5.28 2.7 5.03 2.6 6.20 2.5 4.74 2.5 6.76 2.6 7.22 2.3 7.67 2.3 y disagree", 10-"Strongly agree") 2018 MEAN SD 5.69 2.8 7.32 2.5 6.02 2.7 6.03 2.4 5.82 2.5 4.88 2.6 7.24 2.4 World Bank Group in Angola?(1-"Strongly disagree", 10-"Strongly agree") 2018 MEAN SD 5.52 2.7 5.87 2.7 orld Bank Group’s Reimbursable Advisory Services (RAS)?(1-"To no degree at all", 10-"To a very significant degree") 2018 MEAN SD 5.39 2.5 oes in the following areas of development in Angola? (1-"Not effective at all", 10-"Very Effective") 2018 MEAN SD 4.88 2.9 4.27 2.5 5.66 2.6 5.88 2.6 5.17 2.6 5.88 2.7 5.80 2.8 5.31 2.8 5.86 2.5 5.80 2.7 4.78 2.7 5.75 2.8 5.60 2.8 nalysis, studies, research, data, reports, conferences) e work and activities:(1-"To no degree at all", 10-"To a very significant degree") 2018 MEAN SD 5.33 2.4 5.98 2.6 5.82 2.6 7.06 2.3 5.45 2.7 6.04 2.8 6.11 2.5 2018 MEAN SD 6.38 2.7 2018 MEAN SD 7.32 2.2 ee at all", 10-"To a very significant degree")