` Decision & Prepa Utility Ana Ignition & Actio Strategi Sustain Transform Additiona Utility of the Future Uo www.worldbank.org/uo ® Become a Utility of the Future www.worldbank.org/uof 2.0 on & Preparation 0% Utility Basic Data 0% Enabling Environmen Utility Analysis 0% Planning and Strateg 0% Commercial Operati 0% Technical Operation 0% Financial Manageme 0% Human Resources 0% Green Management 0% Energy Efficiency 0% Gender Balance 0% Key Findings and Co Utility Analysis Repo ion & Action Plan Gap Analysis 100-Day Action Plan 100-Day Report Strategic Plan Strategic Framework 5-Year Action Plan Final Report n Transformation Additional Resources Glossary Change Readiness Assessment Survey - Example Fact Sheet - Strategic Programs - Example www.worldbank.org/uof Utility of the Future UoF - Version 2.0 - 2022 www.worldbank.org/uof ture S-Sha P-Pau E-Eng E-Env D-Dep S-Shake P-Pause E-Engage E-Envision D-Deploy