The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) SOUTH ASIA | Pakistan | Water Global Practice | IBRD/IDA | Investment Project Financing | FY 2019 | Seq No: 6 | ARCHIVED on 22-Sep-2022 | ISR52257 | Implementing Agencies: Islamic Republic of Pakistan, Province of Sindh through the Karachi Water and Sewerage Board (KWSB) Key Dates Key Project Dates Bank Approval Date: 27-Jun-2019 Effectiveness Date: 20-Feb-2020 Planned Mid Term Review Date: 20-Feb-2023 Actual Mid-Term Review Date: Original Closing Date: 30-Jun-2025 Revised Closing Date: 30-Jun-2025 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project Development Objective is to improve access to safe water services in Karachi and to increase KWSB’s financial and operational performance. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Operational & Enabling Environment Reform:(Cost $7.00 M) Infrastructure Investments:(Cost $77.00 M) Project Management and Studies:(Cost $16.00 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating High High Implementation Status and Key Decisions The project has been declared effective on 20th February 2020. Project implementation progressed with some delays due to the COVID-19 pandemic and other factors. Two major procurements of sewage suction and jetting trucks have been completed, and the World Bank is working closely with the Government of Sindh to implement KWSB reforms in accordance with a reform roadmap agreed upon by the Bank and the Government of Sindh in 2019. 9/22/2022 Page 1 of 7 The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance High High High Macroeconomic Substantial Substantial Substantial Sector Strategies and Policies Substantial Substantial Substantial Technical Design of Project or Program Moderate Moderate Moderate Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Moderate Moderate Moderate Environment and Social Substantial Substantial Substantial Stakeholders Substantial Substantial Substantial Other -- -- -- Overall High High High Results PDO Indicators by Objectives / Outcomes To improve access to safe water services in the project area IN01164954 ►Persons provided with access to drinking water uncontaminated by fecal coliforms under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 2,000,000.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Number of persons receiving water in compliance with WHO standards on fecal coliform contamination of Comments: water under the project (measured prior to private storage). To increase KWSB’s financial and operational performance. IN01164955 ►Coverage of Operation & Maintenance Costs (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 59.00 146.90 59.00 100.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Comments: Total annual collected revenue of KWSB divided by KWSB annual operating costs. 9/22/2022 Page 2 of 7 The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) The cost recovery ratio was computed based on the last 12 months (June 2021 to May 2022) of fees collected divided by total expenses. The cost recovery ratio is lower as of report period becasue previously reported expenses in March 2022 did not include Staff Expenses. IN01165091 ►KWSB Act amended to increase KWSB’s financial and operational autonomy (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2022 Changes in the KWSB Act as outlined in the Commitment of Cooperation and to be detailed by the appointed Reform Working Group. This is expected to include (i) the right of the MD/CEO to recruit staff without interference from the KWSB Board of Directors or the Government, (ii) changing the service rules Comments: following principles of diversity, accountability and transparency, (iii) establishing tariff setting rules based on affordability and O&M cost recovery, and (vi) allowing the KWSB Board of Directors to approve tariffs at its discretion based on the new tariff setting rules and public consultations. Intermediate Results Indicators by Components Operational & Enabling Environment Reform IN01165092 ►New customer service centers opened that are adequately staffed including a separate desk for women (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 6.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Comments: New service centers opened and fully staffed and equipped IN01165094 ►Wastewater Tariff Re-established (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Comments: Prior wastewater tariff re-established and actively charged. IN01165096 ►Percentage of grievances redressed within stipulated time (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 25.00 25.00 25.00 75.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 9/22/2022 Page 3 of 7 The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) Percentage of grievances received at customer care centers or through online / telephone complaint mechanism that have been responded to within KWSB stipulated time frames. Baseline to be confirmed through baseline audit of existing grievance system. =========== As physical works have not yet commenced, no project-specific complaints have yet been received or processed. However, the project has taken a number of critical preparatory steps, notably: Hiring of Comments: Project Social Development Specialist; Development of a project-specific GRM Plan (Bank No Objection received on April 23, 2021); implement project-specific complaint web-portal, email and Whatsapp/phone number, see: https://www.kwssip.gos.pk/grievance-redress-mechanism/). Key additional steps outlined in the GRM Plan (e.g. formal notification of grievance redressal committee) are pending and expected by end of August 2022. Data as of March 2022 were kept for August 2022. IN01165098 ►Percentage of females of all newly recruited staff grade 16 and below (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1.44 36.00 36.00 20.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Comments: Percentage of females of all newly recruited staff grade 16 and below IN01165100 ►Percentage of females of all newly recruited staff grade 17 or above (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.86 0.86 0.86 30.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Percentage of females of all newly recruited staff grade 17 or above Comments: Data as of March 2022 were kept for August 2022 as there are no updates to date. IN01165102 ►Informal settlements provided with improved water and sewer services by KWSB under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 3.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Informal settlements with project financed improvements in water quality (compliance with WHO Comments: standards on fecal coliform contamination) and water reliability (at least daily for two hours with 1.5 bar pressure), and a functioning sewer system. IN01165104 ►Asset Management Program Implemented (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 A plan developed and implemented for the management of KWSB infrastructure assets that combines Comments: multi-disciplinary management techniques (including technical and financial) over the life cycle of the assets to provide the necessary levels of service in the most cost effective manner 9/22/2022 Page 4 of 7 The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) IN01165105 ►KWSB Master Plan Updated (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Comments: KWSB Masterplan updated IN01165106 ►Collected revenues of KWSB (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value PKR 8,446 million PKR 10,425 million PKR 12,471 million PKR 16,500 million Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Collected Revenues of KWSB during the past fiscal year. Comments: The recorded revenues of KWSB relate to the first 11 months in the fiscal year 2021-2022. Infrastructure Investments IN01165093 ►Piped household water connections affected by rehabilitation works undertaken under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 400,000.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Household connections benefiting from access to drinking water uncontaminated by fecal coliforms under Comments: the project (in network chlorination), and connections in District Metered Areas receiving 24 hour water supply under the project IN01165095 ►Number of in-network chlorination units operational under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 12.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Number of in-network chlorination units installed and functional to improve the quality of KWSB supplied Comments: water IN01165097 ►Kilometers of sewerage network rehabilitated (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0 Kilometers 0.00 0.00 160 kilometers Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 9/22/2022 Page 5 of 7 The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) Comments: Kilometers of sewerage network rehabilitated IN01165099 ►Bulk accounts metered (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 29.60 29.60 100.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Meters installed for bulk customers and read regularly Comments: Data from March 2022 were kept awaiting inputs from KWSB. IN01165101 ►Improvement in Energy Efficiency (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 368,714,889 kilowatt Value hours Not yet established Not yet established To be established Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Kilowatt Hours per year of energy use in existing KWSB system. Target to be established by Energy Audit Comments: in first year of implementation. IN01165103 ►Non Revenue Water Reduction (Cubic meters/year, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 32,000,000.00 Date 27-Jun-2019 21-Mar-2022 15-Aug-2022 30-Jun-2025 Reduction of NRW by 32,000,000 cubic meters per year by project end (equivalent to three percent of current production capacity of 650 million gallons per day) Comments: Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P164704 IBRD-89940 Effective USD 40.00 40.00 0.00 8.38 31.62 21% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date 9/22/2022 Page 6 of 7 The World Bank Implementation Status & Results Report Karachi Water and Sewerage Services Improvement Project (KWSSIP) (P164704) P164704 IBRD-89940 Effective 27-Jun-2019 26-Nov-2019 20-Feb-2020 30-Jun-2025 30-Jun-2025 Cumulative Disbursements Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 9/22/2022 Page 7 of 7