The World Bank Public Sector Reform for Results Project (P164665) REPORT NO.: RES56738 RESTRUCTURING PAPER ON A PROPOSED PROJECT RESTRUCTURING OF PUBLIC SECTOR REFORM FOR RESULTS PROJECT APPROVED ON OCTOBER 23, 2018 TO REPUBLIC OF GHANA GOVERNANCE GLOBL PRACTICE WESTERN AND CENTRAL AFRICA REGION Regional Vice President: Ousmane Diagana Country Director: Pierre Frank Laporte Regional Director: Abebe Adugna Dadi Practice Manager/Manager: Tracey M. Lane Task Team Leader(s): Smile Kwawukume The World Bank Public Sector Reform for Results Project (P164665) ABBREVIATIONS AND ACRONYMS BDR Births and Deaths Registry CSC Client Service Charter DVLA Driver and Vehicle Licensing Authority FA Financing Agreement FM Financial Management FY Fiscal Year IDA International Development Association IRI Intermediate Results Indicator IUFR Interim Unaudited Financial Report IVA Independent Verification Agency M&E Monitoring and Evaluation MES Monitoring and Evaluation Secretariat MESTI Ministry of Environment, Science, Technology, and Innovation MFARI Ministry of Foreign Affairs and Regional Integration MoT Ministry of Transport MU Moderately Unsatisfactory OHCS Office of the Head of Civil Service PSC Public Services Commission BASIC DATA Product Information Project ID Financing Instrument The World Bank Public Sector Reform for Results Project (P164665) P164665 Investment Project Financing Original EA Category Current EA Category Not Required (C) Not Required (C) Approval Date Current Closing Date 23-Oct-2018 31-Dec-2023 Organizations Borrower Responsible Agency Ministry of Finance Project Development Objective (PDO) Original PDO The objective of the project is to improve efficiency and accountability in the delivery of selected services by Selected Entities. OPS_TABLE_PDO_CURRENTPDO Summary Status of Financing (US$, Millions) Net Ln/Cr/Tf Approval Signing Effectiveness Closing Commitment Disbursed Undisbursed IDA-63230 23-Oct-2018 12-Nov-2018 08-May-2019 31-Dec-2023 32.00 15.08 15.63 Policy Waiver(s) Does this restructuring trigger the need for any policy waiver(s)? No The World Bank Public Sector Reform for Results Project (P164665) I. PROJECT STATUS AND RATIONALE FOR RESTRUCTURING Summary This restructuring paper seeks to extend the closing date of the Public Sector Reform for Results project (PSRRP). On May 19, 2023, the Government of Ghana requested project restructuring to extend the project closing date from December 31, 2023, to June 20, 2024Project Background and Overall Status 1. The World Bank’s Board of Executive Directors approved the PSRRP on October 23, 2018, with an amount of SDR 25 million (US$ 35 million equivalent). The project became effective on May 8, 2019. The PDO is to improve efficiency and accountability in the delivery of selected services by selected entities. The project comprises the following four components:(i) Strengthening Organizational Performance; (ii) Improving Efficiency, Accountability and Citizen Engagement in the Delivery of Selected Services; (iii) Improving Monitoring and Evaluation, and (iv) Project Management, Coordination and Project Reporting. The Project was first restructured in April 2022 to revise the PDO indicators, change institutional arrangements, streamline the implementing institutions, and to cancel US$ 3.0 million from the Credit due to the removal of three implementing institutions. The propose restructuring would be the second. 2. Overall Progress: The overall progress towards the achievement of the PDO and the Implementation Progress has been rated as Moderately Satisfactory since June 2022 and remains Moderately Satisfactory in the December 2023 Implementation Status and Results Report (ISR). This rating reflects a resumption of progress towards the achievement of indicator targets after long implementation delays and the late submission of external audit reports. Progress towards achievement of the PDO: 3. As of November 30, 2023, one out of the four PDO indicators (PDO Indicator 2) had been fully achieved (65 percent of applicants were notified and issued with a driver’s license within 45 days of passing the driving test). Two PDO indicators were on track to be achieved by the project’s proposed extended closing date: PDO Indicator 3 “implementation of 6 institutional gender action plans”; and PDO Indicator 4 “for at least 5 selected public services, 90 percent of service users are sent a text message with the receipt number/ tracker numbers, and the expected date of delivery of service.” However, PDO Indicator 1 : “60 percent of regular service passport applicants are notified and issued with passports within 21 working days of application after capture of biometrics, each calendar year” will not be achieved prior to the revised closing date due to the failure of the contracted vendor to supply two specialized passport printers to the Passport Office and the lack of sufficient time to complete the purchase, installation, and absorption of the current passport bakclog before project closing. 4. Achievement of Intermediate Indicator targets: Nine out of the 15 IRIs have been achieved. The following three are on track to be achieved: (i) number of births registered within 3 months of the event; (ii) number of institutions implementing enhanced beneficiary feedback; and (iii) number of innovation and commercialization grants launched. The IRI on the “number of deaths registered within 3 months of the event” requires a concerted effort by the Births and Deaths Registry—the responsible agency—to be achieved. The target on “the number of IVA reports submitted on a semi-annual basis” will be revised to reflect the period that the IVA was contracted. The last IRI on “percentage of regular The World Bank Public Sector Reform for Results Project (P164665) service passport applicants notified and issued with passports within 21 working days of application after capture of biometrics, each calendar year” will not be achieved due to delay in the procurement of passport printers. 5. Procurement: The overall procurement performance is rated Moderately Satisfactory, whilst procurement risk is rated as Substantial. As of October 2023, out of the 129 procurement activities that were anticipated, 74 contracts had been completed with an amount of US$8,263,969.31 spent. Also, 34 activities are ongoing with an amount of US$4,315,941 contracted. No new contracts would be awarded as of December 15, 2023. The large and critical procurement for the two chip-embedded passport printers was not successful as the supplier failed to supply based on the technical specifications in the contract document. The proposed six-month extension period will not be sufficient to complete the procurement, installation, and training of users of the passport printers. Subsequently, it was agreed that the procurement of the two passport printers will be undertaken through the Public Financial Management for Service Delivery Program under the Ministry of Finance. 6. Financial Management: The overall Financial Management (FM) Performance rating is Moderately Unsatisfactory (MU), and the FM risk is Substantial. The MU rating for the FM is due to delays in the submission of the 2022 external audit report, and weaknesses identified by external auditors in fixed asset management. To improve the rating, management is required to ensure that IUFRs and external audit reports are submitted timely, the fixed asset register is updated and maintained effectively, and all outstanding audit recommendations are satisfactorily implemented. A review of the FM arrangements (July- September 2023) focused on disbursements, compliance with financial covenants, project closure procedures, and a follow-up on the June 2023 FM action plan. 7. There are no overdue audit reports. The audit for the fiscal year 2022 was completed and presented to the World Bank in August 2023 with a qualified opinion. The audit report and management letter highlighted control and performance issues that include issues related to vehicle tracking, asset coding and bank reconciliation review. The project team has retained the external auditors for the upcoming audit. The Internal Audit Unit of the Public Sector Reform Secretariat is also following up on issues raised in the 2022 external audit report. The IUFRs have been prepared by the Project and meet the minimum requirements per the World Bank Policy and Directives on Investment Project Financing. 8. Disbursement: As of December 11, 2023, the project has disbursed about US$15.08 million (or about 49 percent) and an undisbursed amount of US15.63 million (51 percent) of the total.1 9. Monitoring and Evaluation (M&E): The M&E rating has been upgraded from Moderately Satisfactory to Satisfactory. The M&E framework is being utilized and the project team works closely with the IVA to ensure that the results are verified. 1 An exchange loss between the SDR and US$ reduced the overall project amount from US$ 35 million at approval to US$ 33 million. The World Bank Public Sector Reform for Results Project (P164665) 10. Environmental and Social Safeguards: No safeguard policies were triggered during project implementation and during this restructuring. The focus of activities under the project have been on capacity building, the review of new processes, systems, and procedures. II. DESCRIPTION OF PROPOSED CHANGES 11. The RP proposes extension of project closing date from December 31, 2023, to June 20, 2024. III. SUMMARY OF CHANGES Changed Not Changed Results Framework ✔ Loan Closing Date(s) ✔ Disbursement Estimates ✔ Overall Risk Rating ✔ Implementation Schedule ✔ Implementing Agency ✔ DDO Status ✔ Project's Development Objectives ✔ PBCs ✔ Components and Cost ✔ Cancellations Proposed ✔ Reallocation between Disbursement Categories ✔ Disbursements Arrangements ✔ Safeguard Policies Triggered ✔ EA category ✔ Legal Covenants ✔ Institutional Arrangements ✔ Financial Management ✔ Procurement ✔ Other Change(s) ✔ Economic and Financial Analysis ✔ Technical Analysis ✔ The World Bank Public Sector Reform for Results Project (P164665) Social Analysis ✔ Environmental Analysis ✔ IV. DETAILED CHANGE(S) OPS_DETAILEDCHANGES_LOANCLOSING_TABLE LOAN CLOSING DATE(S) Original Revised Proposed Proposed Deadline Ln/Cr/Tf Status Closing Closing(s) Closing for Withdrawal Applications IDA-63230 Effective 31-Dec-2023 20-Jun-2024 20-Oct-2024 OPS_DETAILEDCHANGES_DISBURSEMENT_TABLE DISBURSEMENT ESTIMATES Change in Disbursement Estimates Yes Year Current Proposed 2019 300,000.00 300,000.00 2020 875,000.00 875,000.00 2021 2,200,000.00 2,200,000.00 2022 9,000,000.00 6,000,000.00 2023 12,500,000.00 9,500,000.00 2024 10,715,000.00 16,715,000.00 OPS_DETAILEDCHANGES_SORT_TABLE SYSTEMATIC OPERATIONS RISK-RATING TOOL (SORT) Risk Category Rating at Approval Current Rating Political and Governance  Moderate  Moderate Macroeconomic  Substantial  Substantial Sector Strategies and Policies  Moderate  Moderate Technical Design of Project or Program  High  High The World Bank Public Sector Reform for Results Project (P164665) Institutional Capacity for Implementation and  High  High Sustainability Fiduciary  High  High Environment and Social  Low  Low Stakeholders  High  High Other Overall  High  High . The World Bank Public Sector Reform for Results Project (P164665) . Results framework COUNTRY: Ghana Public Sector Reform for Results Project Project Development Objectives(s) The objective of the project is to improve efficiency and accountability in the delivery of selected services by Selected Entities. Project Development Objective Indicators by Objectives/ Outcomes RESULT_FRAME_TBL_PDO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 1. To improve the efficiency of Selected Entities in the delivery of selected services i. Sixty percent (60%) regular service passport applicants notified and issued with passports within 21 working days of 20.00 40.00 60.00 60.00 application after biodata capture, each calendar year (Percentage) Action: This indicator has been Revised Sixty percent (60%) of applicants notified and issued with drivers’ licenses within 20.00 40.00 60.00 60.00 45 days of passing driving test (Percentage) Action: This indicator has been Revised Implementation of institutional gender 0.00 6.00 6.00 strategy action plan (Number) Action: This indicator has been Revised The World Bank Public Sector Reform for Results Project (P164665) RESULT_FRAME_TBL_PDO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 2. To improve the accountability of Selected Entities in the delivery of selected services iii. For at least 5 selected public services, 90 percent of service users are sent a text message with the receipt number/tracker 0.00 60.00 60.00 90.00 numbers, and the date of delivery of service for feedback (Percentage) Action: This indicator has been Revised PDO Table SPACE Intermediate Results Indicators by Components RESULT_FRAME_TBL_IO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 3 4 1. Strengthening Organizational Performance PSC and OHCS publish updated templates and formats for Client Service Charters (CSC)/Client Service Standards No No Yes Yes Yes Yes (CSS) applicable to Selected Entities on their websites (Yes/No) Action: This indicator has been Revised Complaints about administrative services filed in 0.00 0.00 50.00 60.00 70.00 70.00 the CHRAJ by service users, which are resolved within the The World Bank Public Sector Reform for Results Project (P164665) RESULT_FRAME_TBL_IO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 3 4 stipulated timeline (Percentage) Action: This indicator has been Revised Compliance against 12 number of Client Service Charters (CSC)/Client Service Standards PBC 5 0.00 4.00 12.00 (CSS) is published on a website. (Number) Action: This indicator has been Revised Implementation of institutional gender strategy action plan PBC 6 0.00 2.00 6.00 (Number) Action: This indicator has been Revised 2. Improving Efficiency, Accountability and Citizen Engagement in the Delivery of Selected Services Passport Office: Regular- service passport applicants issued passport within 21 0.00 0.00 0.00 25.00 40.00 40.00 working days of application, each calendar year (Percentage) Action: This indicator has been Revised The World Bank Public Sector Reform for Results Project (P164665) RESULT_FRAME_TBL_IO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 3 4 BDR: Births registered within 3 months of the event (Number 0.00 200.00 300.00 450.00 600.00 600.00 (Thousand)) Action: This indicator has been Revised BDR: Deaths registered within 3 months of the event 0.00 100.00 200.00 300.00 400.00 400.00 (Number (Thousand)) Action: This indicator has been Revised MLGRD: Inspectorate Division for MMDAs is receiving MMDA revenue and expenditure data No No No Yes Yes Yes and financial statements (Yes/No) Action: This indicator has been Revised Enhanced beneficiary feedback PBC 7 0.00 3.00 7.00 (Percentage) Action: This indicator has been Revised (A) Prepare and adopt (A) Deploy means of Online and mobile apps BDR takes measures to meet Action Plan to expand Non-cash modes of transport to increase to access BDR services Non-cash modes of the targeted number of births PBC 1, No specific measures service coverage across payment for BDR mobility of BDR staff; (B) are Fully Operational payment for BDR services registered within 3 months of 1 defined the country; and (B) services are fully BDR website is fully and providing data and are fully operational the event (Text) Contract signed to operational operational information as intended design and deploy a BDR The World Bank Public Sector Reform for Results Project (P164665) RESULT_FRAME_TBL_IO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 3 4 website for access to services and complaints/ grievance redress Action: This indicator has been Revised Innovation challenge and PBC 2, Commercialization Grants 0.00 10.00 40.00 2, 4 launched (Number) Action: This indicator has been Revised Improved Efficiency in the issuance of driver’s license and PBC 3 45.00 70.00 90.00 vehicle licensing. (Percentage) Action: This indicator has been Revised Complaints received by independent Third-Party Independent Third-Party Contract for At least 3 Selected At least 5 Selected At least 7 Selected At least 7 Selected Entities Project-level Complaint Project-Level Complaint Independent Third-Party Entities track number of Entities resolve Entities resolve resolve beneficiary Handling Entity, and Selected Handling Entity has not Project-level Complaint beneficiary complaints beneficiary complaints beneficiary complaints complaints within Entities, of which resolved been contracted Handling Entity signed and suggestions within specified times within specified times specified times within specified times (Text) Action: This indicator has been Revised 3. Improving Monitoring and Evaluation Monitoring and Evaluation Units in Selected Entities, 0.00 5.00 10.00 15.00 20.00 20.00 collecting data and monitoring The World Bank Public Sector Reform for Results Project (P164665) RESULT_FRAME_TBL_IO Indicator Name PBC Baseline Intermediate Targets End Target 1 2 3 4 annual performance targets (Number) Action: This indicator has been Revised 4. Project Management, Coordination, and Public Reporting DLI independent verification agent reports submitted on a 0.00 2.00 4.00 6.00 8.00 4.00 semi-annual basis (Number) Action: This indicator has been Revised IO Table SPACE Performance-Based Conditions Matrix DLI IN01308148 ACTION PBC 1 BDR takes measures to meet the targeted number of births registered within 3 months of the event Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output Yes Text 1,800,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline No specific measures defined (A) Deploy means of transport to increase January 1, 2019 to December mobility of BDR staff; (B) BDR website is fully 0.00 31, 2019 operational The World Bank Public Sector Reform for Results Project (P164665) Online and mobile apps to access BDR services January 1, 2020 to December are Fully Operational and providing data and 0.00 31, 2020 information as intended January 1, 2021 to December Non-cash modes of payment for BDR services are 0.00 31, 2021 fully operational Allocated Amount × [Actual January 1, 2022 to December Improvement /(Target– baseline)] 900,000.00 31, 2022 less Amount disbursed previously under this DLR Allocated Amount × [Actual January 1, 2023 to December Improvement /(Target– baseline)] 900,000.00 31, 2023 less Amount disbursed previously under this DLR January 1, 2024 to June 20, 0.00 2024 DLI IN01308149 ACTION PBC 2 Innovation challenge and Commercialization Grants launched Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output Yes Number 2,000,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 January 1, 2019 to December 0.00 31, 2019 January 1, 2020 to December 0.00 31, 2020 January 1, 2021 to December 10.00 0.00 31, 2021 The World Bank Public Sector Reform for Results Project (P164665) Allocated Amount × [Actual January 1, 2022 to December Improvement /(Target– baseline)] 1,250,000.00 31, 2022 less Amount disbursed previously under this DLR Allocated Amount × [Actual January 1, 2023 to December Improvement /(Target– baseline)] 750,000.00 31, 2023 less Amount disbursed previously under this DLR January 1, 2024 to June 20, 0.00 2024 DLI IN01308150 ACTION PBC 3 Improved Efficiency in the issuance of driver’s license and vehicle licensing. Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output Yes Percentage 2,100,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 45.00 January 1, 2019 to December 0.00 31, 2019 January 1, 2020 to December 0.00 31, 2020 January 1, 2021 to December 70.00 200,000.00 $40,000 per office 31, 2021 Allocated Amount × [Actual January 1, 2022 to December Improvement /(Target– baseline)] 1,000,000.00 31, 2022 less Amount disbursed previously under this DLR Amount × [ The World Bank Public Sector Reform for Results Project (P164665) January 1, 2023 to December 900,000.00 $180, 000 per hour 31, 2023 January 1, 2024 to June 20, 0.00 2024 DLI IN01308151 ACTION PBC 4 Innovation challenge and Commercialization Grants launched Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output Yes Number 2,000,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 January 1, 2019 to December 0.00 31, 2019 January 1, 2020 to December 0.00 31, 2020 January 1, 2021 to December 10.00 0.00 31, 2021 January 1, 2022 to December 500,000.00 $50K per grant 31, 2022 January 1, 2023 to December 1,500,000.00 $50K per grant 31, 2023 January 1, 2024 to June 20, 0.00 2024 The World Bank Public Sector Reform for Results Project (P164665) DLI IN01308152 ACTION PBC 5 Compliance against 12 number of Client Service Charters (CSC)/Client Service Standards (CSS) is published on a website. Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output Yes Number 1,800,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 January 1, 2019 to December 0.00 31, 2019 January 1, 2020 to December 0.00 31, 2020 January 1, 2021 to December 4.00 0.00 31, 2021 January 1, 2022 to December $150,000 per compliance report 600,000.00 31, 2022 published January 1, 2023 to December $150,000 per compliance report 1,200,000.00 31, 2023 published January 1, 2024 to June 20, 0.00 2024 DLI IN01308153 ACTION PBC 6 Implementation of institutional gender strategy action plan Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Number 600,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 The World Bank Public Sector Reform for Results Project (P164665) January 1, 2019 to December 0.00 31, 2019 January 1, 2020 to December 0.00 31, 2020 January 1, 2021 to December 2.00 0.00 31, 2021 January 1, 2022 to December $100,000 per institution 200,000.00 31, 2022 implementing the GAP January 1, 2023 to December $100,000 per institution 400,000.00 31, 2023 implementing the GAP January 1, 2024 to June 20, 0.00 2024 DLI IN01308154 ACTION PBC 7 Enhanced beneficiary feedback Type of PBC Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Intermediate Outcome Yes Percentage 1,500,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 January 1, 2019 to December 0.00 31, 2019 January 1, 2020 to December 0.00 31, 2020 January 1, 2021 to December 3.00 0.00 31, 2021 The World Bank Public Sector Reform for Results Project (P164665) $100,000 per institution selected January 1, 2022 to December 1,000,000.00 public service with 90 percent of 31, 2022 service users sent a text message $50,000 per selected public service January 1, 2023 to December institution receiving beneficiary 500,000.00 31, 2023 feedback from at least 15 percent of the beneficiaries. January 1, 2024 to June 20, 0.00 2024 Verification Protocol Table: Performance-Based Conditions DLI_TBL_VERIFICATION PBC 1 BDR takes measures to meet the targeted number of births registered within 3 months of the event This is a DLI. The first element of the DLI has been reported to be achieved in December 2020. This achievement has not yet been verified due to the Independent Verification Agency (which is to verify achievement of DLIs) not yet having been Description contracted by the PMU. BDR, MLGRD, PMU Data source/ Agency Verification Entity IVA Specified in the Technical Note Procedure DLI_TBL_VERIFICATION PBC 2 Innovation challenge and Commercialization Grants launched MESTI wants to create the conditions and the environment to enable the country advance in the development of technology. The strategy is to encourage innovation in the country by organizing a platform where individuals or institutions Description are challenged to come out with innovative ideas and turn those ideas into innovative solutions for a myriad of development challenges facing the country. Subsequently, MESTI is launching an innovation challenge and The World Bank Public Sector Reform for Results Project (P164665) commercialization grants, which will be the first of its kind. An estimated amount of US$ 50,000 per project will be granted a total of 40 selected projects. MFARI, Passport Office, Media, OSM Data source/ Agency Verification Entity IVA Specified in the Technical Note Procedure DLI_TBL_VERIFICATION PBC 3 Improved Efficiency in the issuance of driver’s license and vehicle licensing. Description Data source/ Agency DVLA, MoT, OSM Verification Entity IVA Specified in the Technical Notes Procedure DLI_TBL_VERIFICATION PBC 4 Innovation challenge and Commercialization Grants launched MESTI wants to create the conditions and the environment to enable the country advance in the development of technology. The strategy is to encourage innovation in the country by organizing a platform where individuals or institutions are challenged to come out with innovative ideas and turn those ideas into innovative solutions for a myriad of Description development challenges facing the country. Subsequently, MESTI is launching an innovation challenge and commercialization grants, which will be the first of its kind. An estimated amount of US$ 50,000 per project will be granted a total of 40 selected projects. Annual Innovation Report/MESTI, OSM Data source/ Agency Verification Entity IVA Specified in the Technical Note Procedure The World Bank Public Sector Reform for Results Project (P164665) DLI_TBL_VERIFICATION PBC 5 Compliance against 12 number of Client Service Charters (CSC)/Client Service Standards (CSS) is published on a website. Description PSC, OHCS, PMU Data source/ Agency Verification Entity IVA Specified in the Technical Note Procedure DLI_TBL_VERIFICATION PBC 6 Implementation of institutional gender strategy action plan Description PSC, OHCS, PMU Data source/ Agency Verification Entity IVA Specified in the Technical Note Procedure DLI_TBL_VERIFICATION PBC 7 Enhanced beneficiary feedback This indicator is to proactively reach out to beneficiaries of selected entities via at least one of the ICT tools (text message, Description phone call, robocall, Interactive Voice Response (IVR), etc.) to notify them about the expected date of service delivery and collect feedback for the improvement of service delivery and performance management. Data source/ Agency Third-party complaints handling entity, OSM Verification Entity IVA Specified in the Technical Note Procedure . The World Bank Public Sector Reform for Results Project (P164665)