The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Serbia - Real Estate Management Project (P147050) EUROPE AND CENTRAL ASIA | Serbia | Urban, Resilience and Land Global Practice | IBRD/IDA | Investment Project Financing | FY 2015 | Seq No: 17 | ARCHIVED on 20-Dec-2023 | ISR58876 | Implementing Agencies: Ministry of Construction Transport and Infrastructure, Republic Geodetic Authority, Republic of Serbia Key Dates Key Project Dates Bank Approval Date: 16-Mar-2015 Effectiveness Date: 08-Oct-2015 Planned Mid Term Review Date: 23-Apr-2018 Actual Mid-Term Review Date: 24-Oct-2018 Original Closing Date: 31-Dec-2020 Revised Closing Date: 31-Jul-2024 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) To improve the efficiency, transparency, accessibility and reliability of Serbia’s real property management systems. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name A. Valuation and Property Taxation:(Cost $13.22 M) B. E-governance for Enabling Access to Real Estate Information:(Cost $34.00 M) C. Institutional Development of the Republic Geodetic Authority:(Cost $14.21 M) D. Project Management and Supporting Activities:(Cost $5.30 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Satisfactory Overall Risk Rating Moderate Moderate Implementation Status and Key Decisions Progress towards the achievement of the Project Development Objective (PDO) remains Satisfactory, with all PDO targets being met. Important progress has been made on piloting new valuation models for residential properties, establishing a digital archive, and completing levelling works. The most critical delays concern the rollout of the Integrated System for the Real Cadastre and mass property valuation. The Project's closing date was extended to July 31, 2024 to compensate for the delays, and the World Bank is working closely with the Republic Geodetic Authority (RGA) to ensure that the activities are fully completed within the revised implementation schedule. 12/20/2023 Page 1 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance -- Moderate Moderate Macroeconomic -- Moderate Moderate Sector Strategies and Policies -- Moderate Moderate Technical Design of Project or Program -- Moderate Moderate Institutional Capacity for Implementation and -- Substantial Substantial Sustainability Fiduciary -- Moderate Moderate Environment and Social -- Low Low Stakeholders -- Substantial Moderate Other -- Low Low Overall -- Moderate Moderate Results PDO Indicators by Objectives / Outcomes Improve efficiency of Serbia's real property management system IN01370494 ►Avg no. of days to complete recordn of purchase/sale of property in land adm systm (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 3.89 3.75 4.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 The sub-indicator tracking the average number of days in urban areas currently stands at 4.08 days. It is Comments: expected that the end target will be exceeded by project closing in July 2024. IN01370563 Avg no. of days to complete recordn of purchase/sale of property–Urban (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 4.42 4.08 4.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 IN01370565 Avg no. of days to complete recordn of purchase/sale of property–Rural (Number, Custom Breakdown) 12/20/2023 Page 2 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 3.71 3.50 4.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Improve transparency of Serbia's real property management systems IN01370495 ►Rules, procedures, methodologies and information widely and easily accessible and procedures operate for public to verify their information (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Data available on Data available on Data available on Value Limited availability. internet. internet. internet Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: Improve accessibility of Serbia's real property management systems IN01370561 ►Open (structured) data available to municipalities for re-use (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value None Available Available Available Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: Improve the reliability of Serbia's real property managemnet systems. IN01370562 ►Increased custiomer satisfaction with real property management system, including as to quality and efficiency. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 66.00 91.00 91.00 80.00 Date 24-Mar-2014 19-Jun-2023 11-Dec-2023 31-Jul-2024 IN01370564 Increased customer satisfaction with real property management system, including as to quality and efficiency - female (Percentage, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 67.00 91.00 91.00 82.00 Date 30-Mar-2018 19-Jun-2023 11-Dec-2023 31-Jul-2024 Intermediate Results Indicators by Components 12/20/2023 Page 3 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) A. Valuation and Property Taxation IN01370566 ►Property price index established (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Price index for Price index for apartments Price index Value Initial system in place. apartments established established and established. and published. published. Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Property price index for apartments in Serbia has been established and published. Comments: IN01370570 ►Valuers operating in accordance with valuation standards. (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Valuers operating in Valuers operating in Valuers operating in Value Limited use of standards. accordance with the accordance with the accordance with valuation standards. valuation standards. valuation standards. Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370573 ►Building register (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 80.00 100.00 100.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 All buildings identified and georeferenced, including structures built without construction permit or exceeding the scope of the construction permit, or lacking an occupancy permit. Satellite imagery renewed ensuring building registry being up-to-date. Additional data on individual properties were Comments: collected through census and are currently being processed (first georeferenced census in Serbia) so that registry could provide the information on taxable units within one building. IN01370576 ►Mass appraisal system developed (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Valuation model for apartments and Valuation models for agriculture land apartments, agriculture developed, tested and land, single family In use in 5 Value No system verified. Valuation dwellings, and Municipalities models for single family commercial properties dwellings, commercial have been developed, properties under tested and verified. development. Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 12/20/2023 Page 4 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) While all valuation models have been developed, the Government is currently discussing legal Comments: amendments B. E-governance for Enabling Access to Real Estate Information IN01370567 ►Integrated REC and Registration System is operational in all RGA offices (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target ISREC phase 1 and 2 ISREC phase 1 and 2 implemented in all implemented in all LCOs LCOs offices, phase 3 offices, phase 3 implemented in 55 System fully Value No integrated system implemented in 15 LCOs; LCOs; phase 4 implemented in all phase 4 under Business Intelligence LCOs development to be System is complete implemented centrally. while Utility Cadastre is under development. Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Integrated system consists of three elements/phases: Phase 1 (DMS, Workflow) and Phase 2 (Address register and Administrative Units register) developed and implemented countrywide. Phase 3 (property and property rights registry) developed and rolled-out in 55 LCOs, and is expected to be completed for all 168 LCOs (remaining LCOs are smaller offices for which rollout is much easier compared to larger urban Comments: LCOs such as Belgrade) by the end of the project. Phase 4 - Business Intelligence System is developed and implemented while the Utility Cadastre remains under development but will be completed by project closing. IN01370571 ►Central archive operational (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Construction works on central paper archive completed and the archive is Comments: operational. Software for services from the digital archive developed and available to the public. IN01370574 ►System for electronic issuing of building permit established. (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target System developed, System developed, Value No system System established. tested and piloted tested and piloted Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370577 ►Number of institutions providing data through NSDI. (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target 12/20/2023 Page 5 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Value 17.00 128.00 133.00 45.00 Date 30-Sep-2019 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370579 ►Number of properties with data maintained in gender disaggregated manner as share of total number of properties registered (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 58.80 64.35 64.35 80.00 Date 30-Sep-2019 19-Jun-2023 11-Dec-2023 31-Jul-2024 The figure listed for this indicator represents all property registration data maintained by RGA. All new data produced since 2018 is 100 percent gender disaggregated. However, there remains a backlog of pre- 2018 data for which unique ID numbers are required before the data can be fully gender disaggregated. Comments: The process of including the unique ID number requires multiple steps, including a legal opinion. The RGA will continue to address this backlog under both the current project and REMP 2. C. Institutional Development of the Republic Geodetic Authority IN01370568 ►Corporate strategy and business plan submitted to government (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370580 ►Clearing backlogs in accordance with defined service standards. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 98.00 99.05 95.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370582 ►Number of beneficiaries from vulnerable groups assisted through mobile services (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target One mobile service One mobile service no mobile service Monitored without Value established for the city of established for the city established yet target. Belgrade. of Belgrade. Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Mobile services have been redesigned as there was no demand from one pilot which was established. Comments: Instead of 5 pilots around the country, a centralized mobile unit is established at HQ in Belgrade to 12/20/2023 Page 6 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) respond to calls for service from clients with disabilities living a the greater Belgrade city area covered by 17 local cadastre offices. IN01370583 ►Number of beneficiaries from vulnerable groups assisted through mobile services - female (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target One mobile service One mobile service established for the city established for the city of of Belgrade. This Belgrade. This service is service is provided on provided on a demand a demand basis. With basis. With cadastre cadastre services Monitored without Value 0.00 services digitized and digitized and easily target. easily accessible to accessible to institutions and institutions and individuals mobile individuals mobile services became services became obsolete. obsolete. Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 IN01370584 ►Digital utility lines completed under the project (Kilometers, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 111,234.00 113,233.00 34,000.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved and exceeded. Comments: IN01370585 ►Area covered by digital maps under the project. (Hectare(Ha), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 4,661,004.00 6,700,000.00 6,700,000.00 6,700,000.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370586 ►RGA's institutional development roadmap submitted to the government. (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 30-Sep-2019 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Institutional development roadmap had been developed and proposed model for transformation was submitted to the Government. There has been no action on part the Government to Comments: reform the RGA other than establishment of a working group which met only once in the last three years with no conclusions or recommendations. IN01370587 12/20/2023 Page 7 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) ►Area covered with leveling network established under the project as a share of total country area. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 100.00 100.00 100.00 Date 30-Sep-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Leveling network established for the whole country. Comments: D. Project Management and Supporting Activities IN01370569 ►Number of persons trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 7,872.00 8,055.00 7,300.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: IN01370572 Number of persons trained - female (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,021.00 3,078.00 2,100.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 IN01370575 ►Level of satisfaction of trainees with training (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 93.77 93.49 90.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target exceeded. Comments: IN01370578 Level of satisfaction of trainees with training - female (Percentage, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 94.78 94.86 90.00 Date 01-Jan-2015 19-Jun-2023 11-Dec-2023 31-Jul-2024 IN01370581 ►Properties registered to women as a share of total properties registered. (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target 12/20/2023 Page 8 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Value 34.20 41.43 41.53 36.20 Date 30-Sep-2017 19-Jun-2023 11-Dec-2023 31-Jul-2024 Target achieved. Comments: Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P147050 IBRD-84860 Closed USD 44.00 44.00 0.00 41.31 0.00 100% P147050 IBRD-90200 Effective USD 22.90 22.90 0.00 17.74 5.61 76% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P147050 IBRD-84860 Closed 16-Mar-2015 17-Apr-2015 08-Oct-2015 31-Dec-2020 31-Dec-2022 P147050 IBRD-90200 Effective 21-Nov-2019 28-Nov-2019 19-Feb-2020 31-Dec-2022 31-Jul-2024 Cumulative Disbursements 12/20/2023 Page 9 of 10 The World Bank Implementation Status & Results Report Serbia - Real Estate Management Project (P147050) Restructuring History Level 2 Approved on 21-Jun-2021 ,Level 2 Approved on 17-Mar-2022 ,Level 2 Approved on 14-Nov-2023 Related Project(s) P168640-Real Estate Management Project Additional Financing 12/20/2023 Page 10 of 10