The World Bank
Digital West Bank & Gaza Project (P174355)
REPORT NO.: RES57908
RESTRUCTURING PAPER
ON A
PROPOSED PROJECT RESTRUCTURING
OF
DIGITAL WEST BANK & GAZA PROJECT
APPROVED ON MARCH 26, 2021
TO
THE PALESTINE LIBERATION ORGANIZATION (FOR THE BENEFIT OF THE PALESTINIAN AUTHORITY)
DIGITAL DEVELOPMENT
MIDDLE EAST AND NORTH AFRICA
Regional Vice President: Ferid Belhaj
Country Director: Stefan W. Emblad
Global Director: Christine Zhenwei Qiang
Practice Manager/Manager: Michel Rogy
Task Team Leader(s): Eric Raoul Philippe Dunand, Lina Fateh Allah
Abdelmauty Rjoub, Stephen R. Davenport
The World Bank
Digital West Bank & Gaza Project (P174355)
ABBREVIATIONS AND ACRONYMS
CA Certificate Authority
CEO Chief Executive Officer
CPU Central Processing Unit
DC Data Center
DWB&G Digital West Bank & Gaza
e-GP e-Governement Procurement System
ERC Emergency and Response Center
HCPPP High Council for Public Procurement Policies
ICT Information and Communication Technologies
ISP Internet Service Provider
M&E Monitoring and Evaluation
MDA Ministries, Departments, and Agencies
MOF Ministry of Finance
MOI Ministry of Interior
MTIT Ministry of Telecommunication and Information Technology
NFC National Fiberoptic Company
NGO Non-Governmental Organization
PA Palestinian Authority
PDO Project Development Objective
PMO Prime Minister’s Office
PMU Project Management Unit
QOS Quality of Service
RAM Random Access Memory
TRA Telecommunications Regulatory Authority
WB World Bank
WB&G West Bank and Gaza
The World Bank
Digital West Bank & Gaza Project (P174355)
BASIC DATA
Product Information
Project ID Financing Instrument
P174355 Investment Project Financing
Environmental and Social Risk Classification (ESRC)
Moderate
Approval Date Current Closing Date
26-Mar-2021 30-Dec-2026
Organizations
Borrower Responsible Agency
The Palestine Liberation Organization (for the benefit of
the Palestinian Authority)
Project Development Objective (PDO)
Original PDO
To (a) increase access to high-speed broadband services in selected areas; and (b) enable development of selected e-
services for response, recovery and resilience from shocks, such as COVID-19.
OPS_TABLE_PDO_CURRENTPDO
Summary Status of Financing (US$, Millions)
Net
Ln/Cr/Tf Approval Signing Effectiveness Closing Commitment Disbursed Undisbursed
TF-B5236 26-Mar-2021 08-Apr-2021 05-May-2021 30-Dec-2026 20.00 4.03 15.97
Policy Waiver(s)
Does this restructuring trigger the need for any policy waiver(s)?
No
The World Bank
Digital West Bank & Gaza Project (P174355)
I. PROJECT STATUS AND RATIONALE FOR RESTRUCTURING
A. Project Status
1. The Digital West Bank & Gaza (DWB&G) Project was approved by the World Bank (WB) Board on March 26, 2021, and
reached effectiveness on May 5, 2021, for a total financing amount of US$20 million.
2. The DWB&G Project is being implemented by the Ministry of Telecommunications and Information Technology (MTIT)
and the High Council for Public Procurement Policies (HCPPP). MTIT is also the implementing agency for Project activities
on behalf of i) the Ministry of Interior (MoI) for the implementation of an Emergency Response Center (ERC), and ii) the
Telecommunications Regulatory Authority (TRA) for its operationalization. Out of the US$20 million grant financing, the
Project has disbursed a total amount of US$4.03 million, representing an overall disbursement level of 20.15 percent. The
Project has no overdue audits.
3. The Project’s progress towards achievement of the Project Development Objective (PDO) has been rated Moderately
Satisfactory (MS) since July 2023. In July 2023, the Project Implementation progress (IP) rating was downgraded from
Moderately Satisfactory (MS) to Moderately Unsatisfactory (MU) as implementation has been slow since the Project was
declared effective and has faced challenges as detailed below. Financial management, project management, and monitoring
and evaluation were downgraded at the same time from Satisfactory (S) to Moderately Satisfactory (MS) because the
replacement of the Project Management Unit (PMU) Director is taking time and the interim period is showing some of the
difficulties faced by the PMU team. Procurement remained Satisfactory (S). Below is a summary of progress made under
each component:
4. Component 1 (Enabling Legal and Regulatory Environment for Digital Economy): This component has suffered delays due
to the limited support to the institutional development of the TRA. In parallel, a few activities has also been initiated to
accelerate project implementation including i) technical assistance (TA) to create a regulatory regime essential for the
growth of digital businesses based on e-signature by establishing a root Certificate Authority (CA) as well as TA to support
purchasing of CA hardware, software, and related licenses; ii) TA to support the development of Legal and Regulatory
Frameworks and Cybersecurity and Data Protection; and iii) planning for capacity building for the newly created authorities,
TRA and CA, pending their operationalization. With the planned TAs, the CEO being on board and assuming strong TRA
support from the Ministry, this component should progress by the next reporting period.
5. Under Component 2 (Implementing Digital infrastructure Solutions for Emergency Response, Recovery and Resilience)
the Project: i) supported a TA to select the firm to build the national Emergency Response Center (ERC) including launching
911 as a unified call number integrating all public safety services (police, civil defense, and Red Crescent health services);
and ii) enhanced the digital broadband connectivity of public institutions in rural and remote areas by leveraging a network
of 100 post offices, with the objective of further upgrading them to digital access points to facilitate underserved
communities’ access to e-government services.
6. Under Component 3 (Fostering User Centered e-Service Delivery), the Project supported: i) a TA for the drafting of an e-
government strategy and action plan, a precondition for the government’s enterprise architecture; ii) a TA for a service
inventory, with the objective of establishing a whole-of-government digital transformation strategy, supporting a digital
public platform and prioritization, simplifying and digitizing services, and launching e-services; iii) TA to complete a feasibility
study on developing digital access points via the post office network that can provide assisted access to available e-services;
and iv) the first phase of an e-Government Procurement (e-GP) System.
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Digital West Bank & Gaza Project (P174355)
B. Rationale for Restructuring
7. The proposed restructuring is triggered by the MTIT’s decision to open the fixed broadband infrastructure market to
competition. Since December 2021, Internet Service Providers (ISPs) have been allowed to deploy their own fiber
infrastructure and more specifically use the existing infrastructure (right of ways, poles, and fiber) from the electricity
companies. ISPs consequently signed bilateral agreements, some exclusive, with electricity companies.
8. MTIT’s decision made obsolete the previous approach based on the Palestinian cabinet resolution from February 2020 to
create a National Fiberoptic Company (NFC) as a wholesale fixed broadband infrastructure provider, which was pursued at
the time of Project preparation. The NFC mandate included expanding a regulated wholesale fiberoptic infrastructure using
excess public fiber optic capacity (e.g., along the energy grid) across West Bank and Gaza and providing regulated wholesale
services to licensed internet service providers (ISPs) who would be providing broadband services to end users. The NFC
infrastructure would have enabled ISPs to compete at the retail service level only, as opposed to retail level and
infrastructure level. Under Subcomponent 2.3 (US$2.0 million), the Project was initially designed to support the
establishment of NFC by institutionalization and public-private partnership (PPP) structuring.
9. During the implementation support mission of February 20–28, 2023, the MTIT expressed interest in restructuring the
Project to reallocate the US$2.0 million under Subcomponent 2.3. Discussions took place on the activities that could be
conducted with the freed-up funds and resulted in a formal Project restructuring request letter dated July 12, 2023, from
the Ministry of Finance (MoF). The Regional Infrastructure Director’s visit of June 14 to 18, 2023, followed by the
implementation support mission of October 02 to 06, 2023, allowed to confirm all the details of the restructuring.
Discussions Ied to an additional activity, to transform selected post offices, connected under the Subcomponent 2.2
“Expanding access to broadband connectivity”, to become physical one stop-shop service windows to facilitate access to e-
services by citizens and businesses to be provided with support of Component 3. The US$600K to complete this new activity
is made available from savings identified in component 3.2 Delivering user centric e-services.
10. The Project restructuring entails three new activities, which would support: a) the selection of an advanced platform to
monitor quality of service parameters of fixed and mobile telecom networks, based on a crowdsourcing solution, in order
for the newly created Telecommunications Regulatory Authority (TRA) to assess licensed operators’ service performance
and ensure compliance with their license obligations (to be added to Subcomponent 1.1 (Strengthening development of
key institutions of digital economy)); b) a support to the expansion of the Government Cloud hosted in the MTIT Data Center
(DC) with i) a TA to review the Government’s cloud readiness enabling environment and strengthen data governance, and
ii) an investment in servers for the Government Cloud extension to support the planned increase in e-government services
(a new activity in Subcomponent 3.2); and c) the transformation of selected post offices (30) into one stop shop service
windows (a new activity in Subcomponent 3.2).
11. This restructuring is further warranted as the new activities are aimed at increasing the Project’s development
effectiveness and likelihood of success. The proposed activities and associated budget are summarized in the Annex.
II. DESCRIPTION OF PROPOSED CHANGES
12. A Level-2 restructuring is proposed, with changes made to the following aspects of the Project: (i) revision of existing
components’ scope and cost allocation, with the NFC-related activity dropped from Subcomponent 2.3, and replaced by
three new activities for a) quality of service monitoring, b) creating the data infrastructure foundation for e-government
services and c) the creation of one stop shop service windows; the addition of the new activities b and c do not introduce
The World Bank
Digital West Bank & Gaza Project (P174355)
any changes to the Grant Agreement. (ii) revisions to the Results Framework, including changes to PDO, PDO indicator and
intermediate indicator; and (iii) a change in disbursement estimates. The scope of the new activities and details of the
proposed restructuring were finalized and agreed with MTIT as reflected in the July 2023 request for restructuring letter
and the aide memoire of the implementation support mission of October 02 to 06, 2023. In accordance with the Law of
December 12, 2021, concerning the Telecommunications and Information Technology and creating the
Telecommunications Regulatory Authority (TRA), the acronym “TITRA” is replaced with “TRA”, as reflected in the
Amendment No. 1 to the Trust Fund Grant Agreement. The modification of the name does not change the functions and
capacity of the authority.
A Change in Components and Cost
13. A change in activities and reallocation of proceeds within Component 1 and 3 is proposed, reflecting the cancellation
of the NFC activity and savings identified in activities. The funding will be split between the new activities, as follows:
i) Selection of a Quality of Service Crowdsourcing Platform (US$650,000): A crowdsourcing approach for the
collection and analysis of Quality of Service (QoS) data for the monitoring of licensed operators’ compliance by
the TRA is particularly appropriate for the context of WB&G, due to difficulties in conducting regular test drives
(circulating between areas and security constraints) to enable TRA to rapidly identify the areas with high user
density and/or poor coverage, and what network changes are needed to improve service quality in those
locations. This activity will be added to Subcomponent 1.1 (Strengthening development of key institutions of
digital economy).
ii) Review and implementation of the 2021 Cloud Readiness Assessment actions and key recommendations for data
governance1 (US$350,000). In particular, this TA will develop policy and legal frameworks for data classification,
an action also recommended by the Data Governance Framework Assessment in West Bank and Gaza completed
in 2023 (P179372). The TA will review the recommendations from the previous analytics to ensure key
appropriate policy and regulatory enablers and safeguards are in place for the data infrastructure investment
described below.
iii) Purchase and implementation of servers (hardware and software) (US$1 million). The proposed investment
support will allow the MTIT to purchase the central processing unit (CPU), random access memory (RAM), and
storage required for the cloud upgrade, to enhance the on-demand availability of computer system resources,
especially data storage and computing power, of the MTIT government cloud. The purchase of energy efficient
servers will be aligned with climate mitigation options requirements2 and climate adaptation risks will be further
assessed, to address Paris Alignment requirements (including conducting a flood/climate risk assessment for
servers and apply adaptation measures identified accordingly).
iv) Purchase of furniture, equipment, and refurbishment works for pilot digital access points (US$600,000). Based on
the feasibility study completed under Component 3, investments will support the transformation of selected post
offices to become physical one stop shop service windows to facilitate access to e-services. The investments will
support access to e-services by citizens and businesses. The preceding three new activities will be included in
Subcomponent 3.2 (Delivering user centric e-services).
B Changes to the Project Development Objective
1 This assessment was a deliverable of the West Bank and Gaza Digital Policy Dialogue (P174306).
2The Project will follow at least one of the following options, or a combination: i) Purchase servers that are 20 percent or
more energy-efficient than the existing servers; ii) Purchasing select servers with energy efficiency certifications, ratings, or
labels, e.g., Energy Star certification (that consumes 30 percent less energy than a standard server, saving on average over
The World Bank
Digital West Bank & Gaza Project (P174355)
14. The proposed change to the PDO reflects the removal of the NFC subcomponent 2.3 (Expanding connectivity through
the development of fiber optic infrastructure (US$2.0 million)), and the addition of the proposed new activity on quality
of services, headed by the TRA. The PDO is proposed to be revised as follows:
i) Current PDO: To (a) increase access to high-speed broadband services in selected areas; and (b) enable
development of selected e-services for response, recovery, and resilience from shocks, such as COVID-19.
ii) Proposed PDO: To (a) improve quality of high-speed broadband services in selected areas; and (b) enable
development of selected e-services for response, recovery, and resilience from shocks, such as COVID-19.
Changes to the Results Framework
650 kWh/year, when power management is enabled), compliance with EU eco-design regulation, Electronic Product
Environmental Assessment Tool (EPEAT) graded ecolabel for servers; and iii) Following internationally recognized best
practices on energy efficiency for data servers (such as guidelines for the EU Code of Conduct on Data Centre Energy
Efficiency, ITU-T recommendations on Green Data Centers, etc.) or a combination of these practices.
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Digital West Bank & Gaza Project (P174355)
15. Proposed changes to the Results Framework reflect the removal of the NFC subcomponent, and the addition of the
proposed new activities. These proposed changes are detailed in full below:
i) One PDO indicator will be deleted:
the “Number of households with high-speed broadband access through fixed fiberoptic
connectivity in selected areas” (Number).
Justification for the deletion: Since the NFC subcomponent is dropped, the Project will not have
the deployment of fiber optic network as an outcome, and the need to track an associated
indicator.
ii) One new PDO indicator will be added to replace the one deleted:
“Number of People provided with new or enhanced access to the broadband internet” (Number).
The indicator will be disaggregated by gender.
Justification for the addition: The Project is supporting the operationalization of the TRA, which
has the objective to increase the quality of broadband internet services in WB&G. In particular,
the TRA will enforce the fixed and mobile operator’s license obligations in the West Bank.
iii) One Intermediate Results Indicator will be deleted:
“Kilometers of fiberoptic network activated” (Kilometers).
Justification for the deletion: This follows the same rationale as deleting the PDO indicator on
fiber optic connectivity.
iv) Two new Intermediate Results Indicator will be added to replace the one removed:
“Used international bandwidth per mobile internet user” (Kbit/s) (Number)
“Median broadband internet speed” (Mb/s) (Number). The indicator will be disaggregated
between fixed and mobile services.
Justification for the addition: The activities of TRA to improve the QoS of broadband services,
which should be supported by an increased usage of international bandwidth per mobile internet
user as a proxy for the increased QoS. In complement to the this, actual measurement of the
median broadband internet speed in fixed and mobile services will be provided.
v) New Intermediate Results Indicator “Number of Digital Access Points operational”
The Project will finance the transformation of (30) digital access points to facilitate access to e-
services.
Please see also the table on indicators in the Detailed Changes section below for more information.
C Risks
16. As the NFC activity under Subcomponent 2.3 has been cancelled, the risk for the Project remains primarily spread
between the political economy, the Emergency Response Center, and the E-government Procurement System activities.
The risk related to the political economy has been reduced with the operationalization of the TRA, following the CEO
nomination. The new activities under restructuring are relatively low in complexity and straightforward to implement. A
potential risk with the enhancement of the MTIT Government Cloud is mitigated by the TA to review the Government’s
cloud readiness enabling environment and data governance, and alignment with the WB Paris Alignment requirements.
D Performance
17. The overall E&S performance from June to October 2023 is moderately satisfactory. The ESO resigned in June 2023 and has
not been replaced to date. The PMU also needs to improve E&S management and compliance by ensuring that quarterly reports
are submitted on time; and the Gender Expert is recruited in ICT and the post of ESO is filled as soon as possible. Monitoring of
E&S implementation also needs to be improved.
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Digital West Bank & Gaza Project (P174355)
18. STAFFING: The ESO resigned at the end of June 2023, and as of now, the position remains vacant, expected to be filled in
November. The Terms of Reference (ToR) for hiring a gender expert in ICT were developed and approved by the Bank in July
2022. However, the recruitment of the gender expert remains pending approval from MTIT management.
19. CODE OF CONDUCT (CoC): all direct workers, consultants, consulting firms, and contracted workers who are currently
working for the project have signed the workers' CoC which also includes clauses for preventing incidents of GBV/SEA/SH.
Orientation sessions on the provisions of the CoC and other related E&S requirements have been provided to direct and
contracted project workers.
20. GRIEVANCE MECHANISM: the grievance mechanism (GM) is functioning effectively. Multiple uptake channels are available
and relevant information has been disclosed on the MTIT website and social media pages. During the reporting period, there
has been no dissemination of information about the GM due to the absence of stakeholder consultation sessions. Since the
ESO's resignation, no grievances have been received, and currently the GM is not being monitored as required.
21. WORKERS GRIEVANCE MECHANISM: The GM for workers is also functioning. Since the beginning of project implementation,
one complaint was received from a PMU worker regarding termination of contract. The case was processed and resolved in live
with the GM procedures. No further grievances have been received.
22. ENVIRONMENTAL AND SOCIAL ASSESSMENT: There are no new activities requiring screening or preparation of ESMPs. The
contractor implementing project activities (installation of connectivity equipment in post offices involving minor/small scale
installation activities) submitted monthly progress reports regularly during the installation period. Installation was completed
at 90 of 97 sites by August 2023 and the monthly E&S reports submitted by the Contractor have also been shared with the Bank
and are available on file. The remaining seven (7) sites will be relocated and redefined by MTIT in the upcoming month. The
PMU submitted the E&S Semi-Annual progress report, covering Q1 and Q2 of 2023.
23. STAKEHOLDER ENGAGEMENT: Regular stakeholder engagement activities were conducted during the first six months of
2023. Consultations/meetings were held with relevant NGOs and CBOs, and with SAWA, an organization focusing on gender-
based violence and providing support services for survivors of gender-based violence (GBV). A detailed summary of stakeholder
engagement activities has been shared with the Bank and is available on file. Since the ESO's resignation, no stakeholder
engagement activities have been conducted. Briefly, the consultation session with NGOs and CBOs conducted during the first
six months of 2023 aimed to provide an overview of the project environmental and social instruments, the project GM, GBV
mitigation measures, and explore possibilities for collaboration with NGOs and CBOs for reaching vulnerable and marginalized
groups. In addition, the PMU also conducted individual meetings on specific topics such as OHS, e-waste management,
eGovernement strategy and the proposed activity for establishing an Emergency Response Center (ERC). A meeting with SAWA
was held to discuss various issues such as establishing an arrangement with SAWA for referral of SEA/SH and GBV related
complaints (if any) which may come through the GMs for beneficiaries and workers; linking the SAWA hotline with the 911
service to be established under the project and to the Emergency Response Centre; the importance of collecting data regarding
harassment/GBV in the digital domain; and other areas of potential collaboration.
24. CAPACITY BUILDING: During the reporting period, no capacity-building activities were conducted for the MTIT staff or
contracted workers due to the resignation of the ESO, and because no contracted workers were engaged in project activities.
25. GENDER: the Bank's MNA Gender Consultant/SSI team discussed the gender actions proposed in the PAD with the ESO and
other members of the project team to devise interventions moving forward. Further discussions on the implementation plan
for these actions are not scheduled at the moment due to the absence of the Gender Specialist.
ES NOTE TABLE
The World Bank
Digital West Bank & Gaza Project (P174355)
III. SUMMARY OF CHANGES
Changed Not Changed
Project's Development Objectives ✔
Results Framework ✔
Components and Cost ✔
Implementing Agency ✔
DDO Status ✔
PBCs ✔
Loan Closing Date(s) ✔
Cancellations Proposed ✔
Reallocation between Disbursement Categories ✔
Disbursements Arrangements ✔
Disbursement Estimates ✔
Overall Risk Rating ✔
Legal Covenants ✔
Institutional Arrangements ✔
Financial Management ✔
Procurement ✔
Implementation Schedule ✔
Other Change(s) ✔
Economic and Financial Analysis ✔
Technical Analysis ✔
Social Analysis ✔
Environmental Analysis ✔
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Digital West Bank & Gaza Project (P174355)
IV. DETAILED CHANGE(S)
OPS_DETAILEDCHANGES_PDO_TABLE
PROJECT DEVELOPMENT OBJECTIVE
Current PDO
To (a) increase access to high-speed broadband services in selected areas; and (b) enable development of selected e-
services for response, recovery and resilience from shocks, such as COVID-19.
Proposed New PDO
To (a) improve quality of high-speed broadband services in selected areas; and (b) enable development of selected e-
services for response, recovery and resilience from shocks, such as COVID-19.
OPS_DETAILEDCHANGES_COMPONENTS_TABLE
COMPONENTS
Current
Current Proposed Proposed
Cost Action
Component Name Component Name Cost (US$M)
(US$M)
Component 1 – Enabling legal Component 1 – Enabling legal
and regulatory environment for 3.75 Revised and regulatory environment 4.40
Digital Economy for Digital Economy
Component 2 – Implementing Component 2 – Implementing
Digital infrastructure solutions Digital infrastructure solutions
5.50 Revised 3.50
for Emergency response, for Emergency response,
recovery and resilience recovery and resilience
Component 3 – Fostering User Component 3 – Fostering User
8.25 Revised 9.60
centered e-Service delivery centered e-Service delivery
Component 4 – Project Component 4 – Project
Management and 2.50 No Change Management and 2.50
Implementation Support Implementation Support
Component 5 - Contingent
Component 5 - Contingent
0.00 No Change Emergency Response 0.00
Emergency Response Component
Component
TOTAL 20.00 20.00
.
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Digital West Bank & Gaza Project (P174355)
.
Results framework
COUNTRY: West Bank and Gaza
Digital West Bank & Gaza Project
Project Development Objectives(s)
To (a) increase access to high-speed broadband services in selected areas; and (b) enable development of selected e-services for response, recovery and
resilience from shocks, such as COVID-19.
Project Development Objective Indicators by Objectives/ Outcomes
RESULT_FRAME_TBL_PDO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
Improve quality of high-speed broadband services in selected areas (Action: This Objective has been Revised)
Number of households with
high speed broadband access
through fixed fiberoptic 880.00 40,704.00 80,528.00 120,352.00 160,176.00 200,000.00
connectivity in selected areas
(Number)
Action: This indicator has been
Marked for Deletion
People provided with new or
enhanced access to broadband 1,003,000.00 1,003,000.00 1,003,000.00 1,100,000.00 1,200,000.00 1,500,000.00
internet (CRI, Number)
Action: This indicator is New
People provided with new
or enhanced access to
0.00 700,000.00
broadband internet –
Female (CRI, Number)
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RESULT_FRAME_TBL_PDO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
Action: This indicator is
New
Enable the development of selected e-services for response, recovery and resilience from shocks
Number of citizens accessing
e-services supported by the 0.00 20,000.00 40,000.00 60,000.00 80,000.00 100,000.00
project (Number)
Of which percentage female
0.00 10.00 20.00 30.00 40.00 50.00
(Percentage)
Response time to selected
13.00 13.00 13.00 12.00 11.00 10.00
emergency cases (Minutes)
PDO Table SPACE
Intermediate Results Indicators by Components
RESULT_FRAME_TBL_IO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
Component 1. Enabling legal and regulatory environment for Digital Economy
Telecommunications
Regulatory Authority (TRA) No No Yes Yes Yes Yes
established (Yes/No)
Rationale:
Action: This indicator has been
The name Telecommunications and Information Technology Regulatory Authority (TITRA) is amended to Telecommunications Regulatory Authority (TRA).
Revised
A root Certificate Authority
(CA) established under the No No No Yes Yes Yes
project (Yes/No)
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Digital West Bank & Gaza Project (P174355)
RESULT_FRAME_TBL_IO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
Gender equality target
integrated in national No No Yes Yes Yes Yes
broadband strategy (Yes/No)
Bylaw regulation for the
operationalization of
No Yes Yes Yes Yes Yes
regulatory tools developed
(Yes/No)
e-Signature Bylaw for the
effective roll-out of the root CA No No Yes Yes Yes Yes
developed (Yes/No)
Number of staff trained on
regulations and operations 0.00 0.00 0.00 15.00 30.00 30.00
(Number)
of which % female
0.00 10.00 20.00 30.00 40.00 50.00
(Percentage)
Number of people with access
3,515,880.00 43,709,104.00 3,902,328.00 4,095,552.00 4,288,776.00 4,482,000.00
to the internet (Number)
Of which percentage female
47.80 48.24 48.48 49.12 49.56 50.00
(Percentage)
Used international internet
bandwidth per internet user 16.00 16.00 16.00 20.00 25.00 35.00
(Kbits/s) (Number) (Number)
Rationale:
Action: This indicator is New Evolution of the used international internet bandwidth per internet user
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RESULT_FRAME_TBL_IO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
Median Fixed broadband
internet speed (Mbits/s) 50.00 50.00 50.00 60.00 70.00 80.00
(Number) (Number)
Rationale:
Action: This indicator is New Evolution of the Median Fixed broadband internet speed (Mbits/s)
Median Mobile broadband
internet speed (Mbits/s) 2.00 2.00 2.00 2.50 4.00 10.00
(Number) (Number)
Rationale:
Action: This indicator is New Evolution of the Median Mobile broadband internet speed (Mbits/s)
Component 2. Implementing Digital Infrastructure Solutions for Emergency Response, Recovery and Resi
Number of Palestinian
Authority Agencies’ emergency
hotlines consolidated under 0.00 0.00 0.00 2.00 3.00 3.00
the Emergency Response
Center for resilience (Number)
Kilometers of fiberoptic
0.00 0.00 0.00 100.00 300.00 400.00
network activated (Kilometers)
Action: This indicator has been
Marked for Deletion
Component 3. Fostering User Centered E-Service Delivery
e-government strategy for
digitization of Palestinian No No Yes Yes Yes Yes
Authority developed (Yes/No)
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RESULT_FRAME_TBL_IO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
First foundational phase of an
e-government procurement (e- No No No Yes Yes Yes
GP) system developed (Yes/No)
Number of e-services re-
engineered under the project 0.00 0.00 0.00 1.00 3.00 3.00
(Number)
Share of contracts processed
through the e-GP system in the 0.00 0.00 0.00 10.00 15.00 20.00
targeted agencies (Percentage)
Citizen feedback mechanism
for e-services operational No Yes Yes Yes Yes Yes
(Yes/No)
Number of periodic citizen
engagement feedback reports
0.00 0.00 2.00 5.00 8.00 10.00
on e-services published
(Number)
Number of Digital Access
Points operational - Number 0.00 0.00 0.00 5.00 15.00 30.00
(Number)
Action: This indicator is New
Component 4: Project Management and Implementation Support
Feedback addressed and
responded within the
0.00 90.00 90.00 90.00 90.00 90.00
stipulated service standards
(Percentage)
Number of PA officials trained
in digital government 0.00 0.00 10.00 25.00 40.00 50.00
(Number)
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Digital West Bank & Gaza Project (P174355)
RESULT_FRAME_TBL_IO
Indicator Name PBC Baseline Intermediate Targets End Target
1 2 3 4
Of which percentage female
0.00 0.00 10.00 25.00 40.00 50.00
(Percentage)
IO Table SPACE
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Annex
Proposed restructuring new activities and associated budget
Subcomponents Activity description Proposed
budget US$
1.1 Quality of Service Crowdsourcing Platform 650,000
Strengthening Select an advanced platform to monitor parameters of fixed and
development of mobile telecom networks quality of service based on a
key institutions crowdsourcing solution, to assess operator’s performance and
of digital ensure licensing compliance.
economy
3.2 Delivering MTIT extension of government cloud 350,000
user centric e- i) Review and implementation of the 2018 cloud readiness
services assessment actions and key recommendations for data
governance: a) development of data classification policy and/or
legal frameworks; (b) adoption of data classification frameworks
across MDAs (this could be rolled out in phase or piloted if
budget is limited); (c) capacity building.
ii) The purchase of cloud servers (hardware and software) 1,000,000
One stop shop service window 600,000
iii) Transformation of thirty selected post offices to become
physical one stop shop e-service windows
TOTAL 2,600,000
Summary of Project Components and Budget Allocation
COMPONENTS Budget allocation (US$, Budget allocation (US$,
million) before restructuring million) after restructuring
Component 1: Enabling legal 3.75 4.40
and regulatory environment
for Digital Economy
Sub-component 1.1. 2.35 3.00
Strengthening development of
key institutions of digital
economy
Sub-component 1.2. 0.80 0.80
Development of Legal and
Regulatory Frameworks and
The World Bank
Digital West Bank & Gaza Project (P174355)
Cybersecurity and Data
Protection
Sub-component 1.3. Capacity 0.60 0.60
building
Component 2: Implementing 5.50 3.50
Digital Infrastructure
Solutions for Emergency
Response, Recovery and
Resilience
Sub-component 2.1. ERC for 2.50 3.00
Resilience
Sub-component 2.2. Expanding 1.00 0.50
Access to Broadband
Connectivity through
sustainable MFD Approach
Sub-component 2.3. Expanding 2.00 0.00
connectivity through the
development of fiber optic
infrastructure
Component 3: Fostering User 8.25 9.60
Centered E-Service Delivery
Sub-component 3.1. Enabling 0.50 0.50
environment for accelerated
development of e-services
Sub-component 3.2. Delivering 4.50 5.85
user-centric e-Services
Sub-component 3.3. 3.25 3.25
Development and
implementation of priority e-
GP functionalities in targeted
high-spending agencies
Component 4: Project 2.50 2.50
management and
implementation Support
TOTAL 20.00 20.00