INTEGRATED URBAN SERVICES EMERGENCY PROJECT PHASE II Additional Financing (YIUSEP II AF) Environmental and Social Management Plan (ESMP) COMPONENT 1 SERVICE RESTORATION SUB-COMPONENT 1.2 Urban Water and Sanitation Rehabilitation of Wastewater Lifting Stations in Hodeidah City Sub-Projects: IUS-AF-UWS-HOD-011 11-October, 2023 1 Table of Contents List of Figures 4 List of Tables 4 Summary Sheet 6 1 Introduction: 7 2 Sub-Project Description: 8 2.1 Description 8 2.2 Location 9 2.3 Scope of Work: 13 Dismantle 13 Mechanical Work 14 Electrical Work 16 Civil Work 22 Sub-Project Execution 27 2.4 Sub-project implementation period 27 2.5 Labor Management: 28 2.6 Beneficiaries 28 3 Environmental and Social Baseline conditions: 31 Socioeconomic aspects: 32 4 Environmental and Social Impacts Assessment: 34 4.1 Environmental and social responsiveness: 34 4.2 Applicability 34 4.3 Eligibility (Exclusion List): 34 5 Environmental and Social Screening: 35 6 Risk Level and Mitigation Instruments 37 Labor Management: 38 Gender: 38 Gender-Based Violence GBV, Sexual Exploitation and Abuse SEA and Sexual Harassment SH 39 Land Acquisition 39 Community health and safety 40 Grievance Mechanism GM 40 GM Procedures for Complaints 40 Registering Complaints 40 Tracking, Investigating and Resolving Complaints 41 Grievance Categories 41 Steps to handle GRM 41 Grievance Mechanism for Workers 42 2 7 Environmental and Social Risks Impact and Mitigation Measures 44 8 Environmental and Social Monitoring Plan 67 9 Public Consultation 74 9.1 Consultation topics 74 Public consultation findings and feedback 74 9.2 Stakeholders engagement and information disclosure 74 9.3 Subproject sustainability 75 9.4 Consultation during implementation 75 10 Grievance Mechanism GM 78 10.1 GM Procedures for Complaints 78 10.2 Tracking, Investigating and Resolving Complaints 79 10.3 Grievance Categories 80 10.4 Steps to handle GM 80 11 Reporting of ESMP 82 Annex 1: GM Complaint and Suggestion Form 83 Annex: 2 Environmental and Social Requirements for Contractors 84 Annex 3 Consultation Questionnaires Samples 95 3 List of Figures Figure 1: Location map of the targeted Wastewater Lifting Stations in Hodeidah City 9 Figure 2:LAYOUT FOR THE WASTEWATER LIFTING STATION 2 11 List of Tables Table 1: Summary sheet 6 Table 2: The Geographical Coordinates of Sub-Project: 9 4 Abbreviations AF Additional Financing EHNP Emergency Health and Nutrition Project EA Environmental Assessment EHSGs Environmental, Health and Safety Guidelines EIA Environmental Impact Assessment ILO International Labor Organization EPA Environment Protection Authority EPL Environmental Protection Law ESMP Environmental and Social Management Plan ESS Environmental and Social Safeguard GBV Gender Based Violence GM Grievance Mechanism NGOs Non-Governmental Organizations RRT Rapid Response Team RoY Republic of Yemen PLC A programmable logic controller PMU Project Management Unit PPE Personal Protective Equipment OHS Occupational Health and Safety OP/BP Operational Policy/ Best practices PSEA/SH Protection of Sexual exploitation and Abuse/Sexual Harassment SOP Standard Operation Procedure TPMA Third Party Monitoring Agency UNOPS United Nations Office for Project Services UPS Uninterruptible Power Supply UWS/PMU Urban Water and Sanitation Project Management Unit WSSLCs Water Supply and Sanitation Local Corporations WASH Water and Sanitation and Hygiene WB World Bank WWTP Wastewater Treatment Plant 5 Summary Sheet This sub-project is a part of YIUSEP II-AF subcomponent 1.2: Urban Water and Sanitation which falls under the component 1: Service Restoration. TABLE 1: SUMMARY SHEET Subproject Name Rehabilitation of Wastewater Lifting Stations in Hodeidah City. ID Number IUS-UWS- HOD-004. Subproject Location Al Mina and Al Hali Districts in Hodeidah City Implementing Partner Urban Water and Sanitation Project Management Unit (UWS/PMU) Risk level (low or moderate) Moderate Estimated Cost of ESMP 9,700 USD Implementation Modality By UWS/PMU through Local Contractor Date of the field visit January 2023 Consultation date May 2023 Implementation Period 8 months Observations/Comments Indicated below Signature of responsible ESSO Date 6 1 Introduction: After the success of First Yemen Integrated Urban Services Emergency Project (YIUSEP I), United Nations Office for Project Services (UNOPS) has received repeated requests from urban communities and the YIUSEP local implementation partners for additional support. This has led to the development of YIUSEP II AF. The overall objective of the Second Yemen Integrated Urban Services Emergency Project (YIUSEP II) is to restore access to critical urban services in selected cities of Yemen where most of the conflict-related damage has occurred. The project is financed by the World Bank (grant from IDA), and implemented by UNOPS, with implementation support by local implementing partners. The current environmental and social management Plan (ESMP) for Rehabilitation of Wastewater Lifting Stations in Hodeidah, under component I of YIUSEP II-AF was prepared in accordance with the Environmental and Social Management Framework (ESMF) for YIUSEP II-AF. The ESMF was prepared by UNOPS to meet the requirements of the World Bank’s Environmental and Social Framework (ESF), UNOPS requirements and the national environmental laws and regulations requirements. YIUSEP II-AF ESMF Link: https://ye.unopsmr.org/wp-content/uploads/2021/11/Final-ESMF-YIUSEP-II-AF.docx.pdf The YIUSEP II-AF ESMF will guide UNOPS and its implementing partner (Urban Water and Sanitation Project -UWS/PMU) to ensure that all subprojects are prepared and implemented in accordance with the ESF requirements, including the preparation of subproject specific Environmental and Social Management Plans (ESMP). For this purpose, the ESMF details how UNOPS will screen each subproject to assess its environmental and social risks and impacts, identify the mitigation measures, and monitor ESMP implementation, most particularly the environmental and social performance as well as the occupational health and safety of project contractor. UNOPS has in parallel prepared a Labor Management Procedures (LMP) to meet the requirements of ESS2, and a GBV/SEA/SH Plan and a Security Management Plan (SMP) to meet the requirements of ESS4, and a Resettlement Framework (RF) to meet the requirements of ESS5, and a Stakeholder Engagement Plan SEP, to meet the requirements of ESS10. YIUSEP II-AF LMP Link: https://ye.unopsmr.org/wp-content/uploads/2021/11/Final-LMP-YIUSEP-II-AF.docx.pdf YIUSEP II-AF RF Link: https://ye.unopsmr.org/wp-content/uploads/2021/11/Final-RF-YIUSEP-II-AF.docx.pdf The subproject involves civil works which means that the scope of work requires applying ESS1 (Assessment and Management of Environmental and Social Risks and Impacts). The work will involve contractor and workers which requires applying ESS2 (Labor and Working Conditions). The work activities generate waste which leads to apply ESS3 (Resource Efficiency and Pollution Prevention and Management). On the other hand, the activities and equipment may increase community exposure to risks and impacts, so ESS4 (Community health and safety) should be applied to address the health and safety risks and impacts on the community. Furthermore, open and transparent engagement with the subproject’s stakeholder is an essential element of good international practices, so ESS10 (Stakeholder Engagement and Information Disclosure) will be applied to ensure the environmental and social sustainability of the subprojects, enhance subprojects acceptance and make a significant contribution to successful design and implementation. The ESS5 is not relevant because the subproject does not include any land acquisition, no restrictions on land use, or involuntary resettlement and the sub-project will be implemented inside Hodeidah WSSLC; also the ESS6 is not relevant because the subproject does not include any kind of biodiversity that may be affected; 7 in addition the ESS7, ESS8, and ESS9 are not relevant because there are no indigenous peoples, no cultural heritage in the subprojects' area, and no financial intermediaries involved. As a result, these subprojects must follow the requirements of the LMP for labor working conditions and OHS, the GBV action plan for any GBV issues, the SMP to manage any potential security risks, and SEP for consultation and information disclosure. The sub-project activities will be implemented within the well facility. The subproject will not use of any security or military personnel during the implementation and operation, so SMP isn’t required in this sub-project. However , preparing the SMP is precautionary control measure. This ESMP will be translated to Arabic and then distributed to stakeholders and published on UNOPS and WB websites. 2 Sub-Project Description: 2.1 Description The sanitation infrastructure comprises 368 km sewer network, 4 main sewage pumping and 8 sub- pump stations and one wastewater treatment plant (WWTP). The sewerage network currently covers is46% of Hodeida city’s population. The sewer network collects the wastewater from about 46% of the urban population in 2017. The wastewater is collected at 10 sub pump station which pumps the wastewater to three main WW pumping stations where the wastewater is further pumped to the main wastewater pump station (No.2) at Hodeidah Port. From there the sewerage is finally pumped to the main WWTP located in Al Baida area. The constraints Hodeida WSS LC faces in operation and maintenance their sanitation infrastructure, in addition to the network blockages and overflowing sewer at the street, the wastewater pump stations frequently collapse and are in a very deteriorated case. Furthermore, due to lack of O&M materials, there is no preventive O&M for the sewer network to maintain their equipment on regular basis. UNOPS conducted an assessment through an expert team to evaluate the overall condition of Sewage Pump Stations. From the site visit and Investigate in Integrity of the station they noted the below points: The sewage pumping stations are facing problems with the electrical and mechanical parts, including the screen units which show corrosion. Sometime the LC is forced to use small mobile sewerage pumps for lifting the wastewater from the collection basin to the force main pipelines. The expert team assessed the condition of the building's infrastructure as well as all parts of the sewer lift stations, such as pumps, piping, and piping accessories. The components required to be maintained were identified to ensure the operation, maintenance, and sustainability of the components of the sewage lifting stations. Training items have been added, providing maintenance tools and fire prevention tools within the project activities. Therefore, UNOPS will announce tender of rehabilitation works of the Sanitation Lifting Station in Hodeida City and will employ contractor to implement, test, and commission the rehabilitation works of the sub- project with all requirements for optimal operation and safety 8 2.2 Location The Wastewater Lifting Stations are located in Al Mina and Al Hali Districts of Hodeidah City with the following coordinates Table 2 below: TABLE 2: THE GEOGRAPHICAL COORDINATES OF SUB-PROJECT: Lot Coordinates # Location City Nm. N E Lot Hodeidah City 1 Al-Mina, Al-Hai Al-Tejary 14° 47.995'N 42° 56.495'E 1 2 Lot Hodeidah City Al-Mina, Hodeidah Port 14° 49.397'N 42° 56.591'E 2 3 Lot Hodeidah City Al Hali, Al-Sa'ah Round About 14° 48.451'N 42° 57.578'E 3 The map of Capital Secretariat Sana'a The map of Yemen FIGURE 1: LOCATION MAP OF THE TARGETED WASTEWATER LIFTING STATIONS IN HODEIDAH CITY 9 FIGURE 2: GOOGLE MAP LAYOUT OF WASTEWATER LIFTING STATION 1 FIGURE 3: LAYOUT FOR THE WASTEWATER LIFTING STATION 1 10 FIGURE 5: GOOGLE MAP FOR THE LAYOUT OF WASTEWATER LIFTING STATION 2 FIGURE 2:LAYOUT FOR THE WASTEWATER LIFTING STATION 2 11 FIGURE 6: GOOGLE MAP FOR THE LAYOUT OF WASTEWATER LIFTING STATION 3 FIGURE 7: LAYOUT FOR THE WASTEWATER LIFTING STATION 3 12 2.3 Scope of Work: Scope and Nature of work: - The scope of work is to equip three sewage lifting stations which include supply, installing, testing, commissioning, and operating complete sets of wastewater pumping units with all accessories, stainless steel pipe with all pipes, fittings, valves, wastewater flow meters, sensors, gauges, power and control cables and all associated civil works to have working systems including all required earthworks, cement blocks, PCC and RCC materials and works for all foundations. The quality material included in the bidding document proposed by the contractor shall be at the level capable of operating in the climatic conditions that prevail at the site locations where systems are to be installed and operated, taking into consideration the system sustainability. - The following chemicals will be used in this sub-project: The Cement PCC (Plain Cement Concrete),RCC (Reinforced Cement Concrete), Fuel, Oil, Epoxy paint , Bituminous paint - Rehabilitation of existing three sewage lifting stations includes all materials, works, equipment needed for station sites, control rooms, stations fences, and piping systems including dismantling and removing all existing equipment, pipes, valves from the stations to the approved place by Water and Sanitation Local Corporation in Hodeidah, disposing and cleaning all debris from site to approved place by local authorities and the Cleaning Fund in Hodeidah, sites clearance1, all required earthworks (excavations, backfill, and compaction), with all electrical ,plumping ,plastering, and painting for control rooms. - The contractor is responsible to dispose these debris according to UNOPS waste management plan. - The maximum excavation depth is less than 1 meter - The selection of activities was based on the priority needs identified by UNOPS in consultation with UWS/PMU, District Local Authority and local communities. - The contractor is also required to make sure that all required materials, equipment, and works are included in the offer to deliver a completed functional system. • Dismantle Dismantling the existing duty pumps including motors, valves, pipes, ventilation system, etc. complete with all accessories, and any parts specified by the engineer. The contractor shall move all of these parts to Hodeidah WSSLCwarehouse under supervision of Hodeidah WSSLC representative and the UNOPS City Engineer. Dismantling the damaged doors, windows, main gates and water pipes etc. complete with all accessories, and any parts specified by the engineer. The contractor shall move all of these parts to HWSLC warehouse. Dismantling all Electrical sub main Distributions Boards DB, indoors and outdoors lighting fixtures, air conditioning units, sockets etc. complete with all accessories, and any parts specified by the engineer. The contractor shall move all of these parts to HWSLC warehouse. The contractor shall take all the responsibility for the safety of wastewater stations, its equipment, and the safety of all personnel inside the Stations site during this contract period. 1 The contractor is responsible to dispose these debris according to UNOPS waste management plan. 13 • Mechanical Work NO DESCRIPTION UNIT QTY 1 Submersible Pump, dry-pit vertical installed, Pumps: Duty Submersible Pumps Supply and install the following complete as specified, shown on Drawings and described in the Preamble: Stationary dry vertical Installation Sewage Pumps, ( Sewage Submersible Pump, dry-pit vertical installed ) Scope of supply 1-1 Cost of Pump and Motor Set complete (incl. sensor and sensor cable from pump motor Pcs 4 to -MCC at the control panel - the sensor incl. the following: - Motor temperature (PTC), - Mechanical seal leakage, - Bearing temperature (lower bearing), - Bearing temperature (upper bearing), - Motor temperature, - Leakage inside the motor, - Vibration, - Neoprene Rubber Cable H07RN-F 2x4X50mm L= 20m ,Temperature gauge, Well Suction, Pressure gauge with stop-valve DN 3/8'', - Flanged Suction Elbow and Base plate ) Information to be provided by Tenderer: Spare Part Sets (impeller,shaft, bearings, cooling oil, mechanical seal,wear rings,…etc) include 1-2 Pcs 4 Full set of Pump Monitoring Instrumentation as specified (incl. float level switches, thermal switches, temperature switches, vibration sensor) complete with all interfaces. Submersible Drainage Pump Supply, install, test and Running of Submersible Drainage Pump:(Q=2 M3/Hr HEAD =10 Meter, Liquid Tempreture min = 40 C 1-3 Pcs 1 Efficincy min = 85% ).complete with riser and valves and float valve controlled include pipe fitting and all accessories ,cables, switch,…etc Stainless steel pipework,, PN10 (including fittings) 2 Pcs Supply, install, test, stainless steel 316L pipe SCH40.PN10 (including fittings) 2-1 Pipe DN 350 Lm2 8 2-2 Pipe DN 500 Lm 32 2-3 Elbow 90º DN 500 Pcs 2 2-4 Elbow 22.5º DN 500 Pcs 2 2-5 Tee DN 500 Pcs 1 2-6 Reducer tee DN DN 500*DN350 Pcs 4 2-7 End flange DN 500 Pcs 2 2-8 Slip on flange DN 350 - PN 16 Pcs 8 2-9 Slip on flange DN 350 - PN 10 Pcs 8 2-10 Slip on flange DN 500 Pcs 12 2-11 Slip on flange DN 250 - PN 16 Pcs 8 2-12 Dismantling piece DN 350 ,PN16 Pcs 8 2-13 Dismantling piece DN 500 ,PN16 Pcs 4 2-14 Reducer DN 250*DN350. Pcs 8 2-15 Reducer DN 350*DN500. Pcs 4 3 Valve, (including SS 316 bolts,nuts and gasket) Knife Gate Valve, Supply and installation Knife gate valve (SS DN350 ,PN10 ) - Flange type - type : EX V 3-1 - Body : CF8M Pcs 4 - Gate : A316T1 - Seat : EPDM ., gate finish-ground in both side, valve stem S.S.) with it's accessories (SS bolts,nuts and gasket. 2 L.M = Its meaning Linear meter 14 NO DESCRIPTION UNIT QTY Eccentric Plug Valve, Supply and installation Plug valve (SS DN350 ,PN16 ) - Body : valve body and cover shall be cast iron conforming to DIN 1691-Gray Iron casting , 3-2 Pcs 4 - flange end conform to DIN 2501 class PN16. - Plug and shaft S.S.1.4301. - Seat: nickel or S.S. with it's accessories (SS bolts,nuts and gasket). Eccentric Plug Valve, Supply and installation Plug valve (SS DN500 ,PN10 ) - Body : valve body and cover shall be cast iron conforming to DIN 1691-Gray Iron casting , 3-3 Pcs 1 - flange end conform to DIN 2501 class PN10. - Plug and shaft S.S.1.4301. - Seat: nickel or S.S. with it's accessories (SS bolts,nuts and gasket). Check Valve, Supply and installation Swing check valve (SS DN350 ,PN16) 3-4 - Body : valve body and cover shall be cast iron conforming to DIN 1691-Gray Iron Pcs 4 casting ,flange end conform to DIN 2501 class PN16 - Disk: cast iron conforms to DIN 1705.) with it's accessories (SS bolts,nuts and gasket ) Magnetic Flow meter, Ø 400mm Electromagnetic Flowmeter complete with all interfaces and Knife gate valve DN 500 PN 10 with rising stem and handwheel for wastewater up to 80°C flow meter 4 type seamen's, ABB or equivalent approved with remote electronics for wastewater and Pcs 1 suitable for outdoor installation, with stainless steel inner body, steel outer cases. Flow meter should be externally painted with epoxy and a tube lining of hard rubber with all accessories (Sensors, Display ,cable). the working pressure is 10 bar. Exhaust Fan, Supply, install, test and Running of air Exhuast Ventilation Fan complete with Capacity 2,800 CUM ) - Wall type Axial fan ,400v , 3 phase,50Hz , 2,800 CUM/h ,450 pa/50 pa.,,450mm 5 Pcs 1 - Protection grill 450mm - Mounting plate 450mm including alternate operation, timer,and temperature control unit with al wiring requirements. Supply Fan, Supply, install, test and Running of air supply Ventilation Fan complete with Capacity (2,800 CUM ) - Wall type Axial fan ,400v , 3 phase,50Hz , 2,800 CUM/h ,450 pa/50 pa.,,450mm 6 - Protection grill 450mm Pcs 1 - Mounting plate 450mm -Dust prove filter including alternate operation, timer, and temperature control unit , and protection with al wiring requirements. G.I Round Duct, 7 Supply, install, G.I round duct for Exhuast fans (DN600 * 7000mm length)GI, G18 Pcs 2 including supporting works . 8 SCREEN AND SLID GATES : SLID GATES, 8-1 Supply, install, test and Running of ( Motorised Penstock Gate ) stainless steel 316L Pcs 1 inlet slide gate opening size: Dia. 900mm 8-2 SCREEN Pcs 1 15 NO DESCRIPTION UNIT QTY Supply, install, test, and commissioning of mechanical coarse screening - Mechanically Raked Screen complete with all interfaces.(include Screening compactor and Screenings Handling Plant and all accessories ,cabels, control panel, fitting, one set of spare parts as specified by the manufacturer ....etc. - Maximum Flow (1290 m3/h) - type :Multi rack bar screen waste water - length: 8 mtr, width:1.25mtr. - installation angle :75° - clear space between bars : 20mm - width of bars : 8mm - depth of bars : 50mm -material : stainless steel 316L -Gear Motor IP 65 -ultrasonic differential controller shall be provided to control screen operation based on headless, Both ends of the cleaning elements are connected to drive chains. Each chain is driven by a sprocket on a common shaft and a flange mounted gear motor. Furthermore, defined meshing of the cleaning rakes with the bar rack ensures a high operating reliability. If the screen operation is blocked, a mechanical overload protection interrupts the operation. 8-3 1m3 Waste Containers for Screenings Pcs 2 Spare Parts: 8-4 L.S 1 Supply spare part for all equipment Air Conditioning A/C Units Supply, install, test and commissioning of 1.5 RT Air Condition window type include 9 Pcs 2 drainage pipe, alternate operation and temperature control unit with al wiring requirements TOOLS 10 L.S3 1 Maintenance Tools, as specified include tool box (146 pcs). Training, 11 L.S 1 Training of Operational and maintenance Staff • Electrical Work NO DESCRIPTION UNIT QTY 2 ELECTRICAL WORKS This section shall be read in conjunction with the Electrical Technical Specifications and the Electrical Drawings. The unit prices for all items in this section shall include supply, installation, testing and commissioning, in addition to the assistance of commissioning of all Client's supplied items, unless otherwise specifically mentioned. All civil and finishing works related to the concerned item shall be included in the unit price, unless otherwise mentioned. Dismantle Existing Electrical Installations 3 L.S = Its meaning lump sum 16 NO DESCRIPTION UNIT QTY Dismantle (uninstall) all existing electrical installations (Switch boards, cables, cable trays, conduits, boxes, lighting fixtures, power outlets - all type - low current system L.S4 1 components ..etc) that are to be replaced and deliver to Employer stores. 2-1 Control System Upgrade control panel and PLC: - - replace defected items. - activate all pump protection (humidity detector, bearing temperature sensors, float switch) - ingrate new instruments, protection and control. - update the system for remote start signal to ATS 2-1-1 L.S 1 include programming, , including all necessary extra relays and/or switches, cables and conductors, according to specifications and engineer's instructions. Also, the price includes all required circuit breakers, relays, timers, switched, adjustable under voltage relays, fuses, protection devices, auxiliary contacts and control wires terminals ducts, bus bars, supports, labels with all needed materials and workmanship as per specifications..etc 2-1-2 Motor Control Centre (MCC) MCC PANEL - MCC/PS1 Supply, install, test and commission complete MCC boards inclusive incoming breaker, all breakers for outgoing cables busbars and their coupling unit, casing, spaces for cables, cable clamps/terminals, microprocessor metering package, protection equipment, contactors, relays, trenches, manholes and all control equipment ..etc.,include all wires , trunk, conduit, connections, suspension, clamps and all other accessories necessary to provide a complete fitting with all terminals and all in accordance with the Drawings, Specifications, the code of practice and highest prevailing standards of engineering to form a complete unit for:- CONTROL MCB- 2P ,6A (SIEMENS or equivalent) NO 4 CONTROL MCB- 3P ,6A (SIEMENS or equivalent) NO 4 CONTROL MCCB- 3P ,1.4-2A (SIEMENS or equivalent) NO 4 CONTROL TRANSFORMER 400/230V, 1PH 250VA (SIEMENS or equivalent) NO 4 CONTROL MCB- 1P ,6A (SIEMENS or equivalent) NO 4 ONCONTROL SUPPLY HEALTHY ON INDICTOR LIGHTS (BLUE) (SIEMENS NO 8 or equivalent) ON INDICTOR LIGHTS (RED) (SIEMENS or equivalent) NO 8 OFF INDICTOR LIGHTS (GREEN) (SIEMENS or equivalent) NO 8 FAULT INDICTOR LIGHTS (YELLOW) (SIEMENS or equivalent) NO 8 SOLID STARTER OVERLOAD RELAY, 3-12A (SIEMENS or equivalent) NO 4 CONTROL RELAY 4N/O, 230V COIL NO 4 CONTROL RELAY 2N/O+2N/C, 230V COIL(SIEMENS or equivalent) NO 8 LOCAL OFF-REMOTE SEL. SWITCH (SIEMENS or equivalent) NO 4 CONTACTOR 230V COIL, 3PM 30KW- 60 NO 4 CIRCIT BREAKER 3P 100A,50KA (SIEMENS or equivalent) NO 4 CURRENT TRANSFORMER 40/5A CLASS1 5VA (SIEMENS or equivalent) NO 4 AMMETER 72X72 MM, 90 DEG, 6TIMES OVERSHOOT 0-100A 5A CT NO 4 SOLID STARTER OVERLOAD RELAY, 25-100A (SIEMENS or equivalent) NO 4 HOUR RUN COUNTER 48X48MM 230VAC 50HZ (SIEMENS or equivalent) NO 6 ON DELAY TIMER RALAY 24V-240V AC/DC, 2C/O CONTACT(SIEMENS or NO 4 equivalent) 4 ‘L.S' stands for 'Lump Sum.' Lump Sum refers to a fixed amount agreed upon for the specified work, regardless of actual costs. These must be calculated by the Contractor Please refer to the agreed contract for further details." 17 NO DESCRIPTION UNIT QTY SOFET STARTER 230V COIL, 55KW 3P (SIEMENS or equivalent) NO 4 EMERGENCY STOP P/B TURN TO RELELEASE 40MM DIA NO 4 AUXILARY RELAY 230V AC , 4C/O (SIEMENS or equivalent) NO 12 Terminal 35MM 600V (SIEMENS or equivalent) NO 20 PLC Supply, install, connect and test Programmable logic controller PLC in the control panel, , 128 input and 128 output points, with hand programmer, computer software, interface HMI with keyboard & screen, 16KB E2PROM, 2x16KB memory packs, and logic memory 2x16 KB, as per specifications and engineer’s instructions. The price include programming the PLC to operate the sewage pumping station with 4 pumps, as specified by the engineer and according to the sequence to operate the pumps equal times, including all necessary extra relays and/or switches, cables and L.S 1 conductors, according to specifications and engineer's instructions. Also, the price includes all required circuit breakers, relays, timers, switched, adjustable under voltage relays, fuses, protection devices, auxiliary contacts and control wires terminals ducts, bus bars, supports, labels with all needed materials and workmanship as per specifications and engineer instructions. The contractor should provide the required onsite training courses for at least 2 persons from end user staff to be familiar with the project components. The training should cover the operation, maintenance and monitoring for the PLC system. ATS Supply, install, test, and commission Electrical control and protection CIRCUIT BREAKER 3P 300A,50KA WITH SHUNT TRIP AND 2HS+1AS NO 2 AUXILIARY CONTACT(SIEMENS or equivalent) DIGITAL MULTI FUNCTION METER ION 6200-MM(SIEMENS or equivalent) NO 2 300A,4P CONTACTOR 230V COIL-©(SIEMENS or equivalent) NO 2 mechnical INTERLOCK(SIEMENS or equivalent) NO 2 UNDER VOLTAGE RELAY 400V 3P 50HZ(SIEMENS or equivalent) NO 2 FREQUNCY MONITRING RELAY 230V (CARLOGAVAZZI or equivalent) NO 2 2-2 Instrument Supply and install electrical float switch inside the sewage water wet well, IP 68 with NO and NC 10A contacts points, supply voltage 24V DC and/or 230V AC according to specifications and engineer’s instructions, including pedestal mounted weather proof junction box out side the wet well. 2-2-1 Pcs 8 The price includes all needed power and control cables from MCC & PLC panel with all pvc pipes and all needed materials and workmanship as per specifications and engineer instructions. EU made Supply, install, program and Operate Ultrasonic Level Transmitter for measuring the volume and flow of the wet pit, complete with all needed power supply, separate LCD display with keyboard, IP 68, Type is Pulsar ultra5 or equivalent. The price includes supply and install all required connectors, flanges, make the 2-2-2 suitable opening in the wet pit, metallic and nonâ€?metallic supports, control and power Pcs 2 cables from ultrasonic level meter to the control panel and PLC, with all required excavations and backfilling, all required relaysm control, circuit breakers, LTL, also connect it into remote control system with all needed materials and workmanship as per specifications and engineer instructions 2-3 Lighting 2-3-1 Dismantle Existing Electrical Installations Dismantle (uninstall) all existing electrical installations (Switch boards, cables, cable trays, conduits, boxes, lighting fixtures, power outlets - all type - low current system L.S 1 components ..etc) that are to be replaced and deliver to Employer stores. 2-3-2 Lighting Points 18 NO DESCRIPTION UNIT QTY Supply, install, test and commission a complete lighting point including all conductors and/or cables, PVC conduits, switches, boxes, ceiling rose and all other accessories from the appropriate distribution board to the lighting points as detailed on the technical Drawings. 2-3-2-1 Internal Lighting Points No 51 2-3-3 Lighting Fixtures Supply, install, test and commission complete water proof LED lighting lighting fixture including all supports, lamps, connections, suspensions, clamps, ballast, internal conductors and/or cables, and all accessories necessary to provide a complete fitting with all terminals and boxes, fixing screws (Galv.) and wiring., in accordance with the Detailed technical Drawings for the following: 2-3-3-1 F 15 No 34 2-3-3-2 F 2 No 2 2-3-4 Central Battery System -UPS Supply, install, test and commission central battery unit (CBU) 1KVA. single phase, vented nickle, cadmium or sealed Gel battery for three hours duration to feed maintained and non-maintained circuits unâ€?interruptible power supply UPS 1KVA rating , 230V sine wave output including one 200 Ah Gel battery (OPZV). The price includes all complete lighting point including fixtures, all conductors and/or cables, PVC conduits, switches, boxes, ceiling rose and all other accessories all cables, wiring requirements, terminals, and all needed protection devices ( MDB,circuit brakers , fuses) to be included to complete the job as per specifications, and engineer’s instructions.in accordance with the Detailed technical specifications and drawings. 2-3-4-1 CBU - UPS No 1 2-3-4-1 EL1 No 11 2-3-4-2 EL2 No 4 2-3-5 External Lighting Poles Supply, install, test and commission complete external lighting fixtures, including all supports, lamps, switches connections, suspensions, clamps, switchgears, internal conductors and all other accessories necessary to provide a complete fitting with all terminals, as shown on the Drawings and in accordance with the Specifications.and drawings. 2-3-5-1 L1 No 10 2-3-5-2 P1 No 8 2-4 Sockets 2-4-1 Three Phase Socket Outlet, 16A, 5 Pin Industrial Type IP44 Supply, install, test and commission a complete three phase socket outlet including all conductors and/or cables, PVC conduits, boxes/socket outlet and all other accessories 2-4-1-1 and connections needed from the appropriate distribution board to the served point as detailed on the drawings for 16A, 5 pin, three phase, industrial type, socket outlet complete with plug. No 2 2-4-1-2 Ditto but 16A, 3 pin, single phase, industrial type, socket outlet complete with plug. No 2 2-4-2 Single Phase Socket Outlet, 13A, 3 Pin, One Gang Switched Type, Waterproof Supply, install, test and commission a complete single phase socket outlet including all conductors and/or cables, PVC conduits, boxes/socket outlet and all other accessories 2-4-2-1 and connections needed from the appropriate distribution board to the served point as detailed on the drawings for 1 gang 13A, 3 pin switched with earthing pole, waterproof. No 12 5 F1, LED LIGHTING FIXTURE, 2x18 W LAMP CEILING MOUNTED BODY OF GREY FIBERGLASS REINFORCED POLYSTER PRISMATIC POLYCARBONATED DIFFUSER IP66. F2, CEILING MOUNTED LED LIGHTING FIXTURE 2xPL-L 11W LAMP COMPACT FLOURESCENT OPAL DIFFUSER. IP4 19 NO DESCRIPTION UNIT QTY 2-4-2-2 Ditto but 20A, double pole switch with indicating lamp and earthing pole. No 2 2-5 Isolating Switch (With Wiring) Supply, install, test and commission isolating switch complete with cables, conduits, 2-5-1 boxes, complete with cables, conduits, boxes, and all other accessories from appropriate panel as shown on the Drawings as follows:- 2-5-1-1 SPN, 15A, IP54 with 3x4 mm2 Cu/XLPE/SWA/PVC cable No 2 2-5-1-2 TPN, 15A, IP54, with 4x4+1x4 mm2 Cu/XLPE/SWA/PVC cable No 8 2-5-1-3 TPN, 20A, IP54, with 4x4+1x4 mm2 Cu/XLPE/SWA/PVC cable. No 2 2-6 Isolating Switch Supply, install, test and commission isolating switch complete boxes, complete with cables, conduits, boxes, and 2-6-1 all other accessories from MCC panel and all other accessories as shown on the Detailed technical Drawings as follows:- 2-6-1-1 TPN, 15A, IP546 No 4 2-6-1-2 TPN, 30A, IP54 No 2 2-6-1-3 TPN, 80A, IP54 No 5 2-7 Junction Box (With Wiring) Supply, install, test and commission isolating switch complete boxes, complete with cables, conduits, boxes, and 2-7-1 all other accessories from MCC panel and all other accessories as shown on the Drawings as follows:- 2-7-1-1 Ditto but for flow magnetic meter signal reader in LV room No 1 2-7-1-2 Ditto but for flow Livel signal reader in LV room No 2 2-8 Distribution Board (DB) Supply, install, test and commission final distribution boards, complete with incoming isolator and outgoing circuit breaker connections. The distribution boards shall be of 2-8-1 metal-clad pattern complete with all circuit breakers, casing together with busbars protection equipment having sufficient for all circuits served by the boards, all in accordance with Drawings and codes of practice for:- 2-8-1-1 - DLP/ SER No 1 2-8-1-2 - DBEXT No 2 2-10 Power Factor Correction Equipment Supply, install, test and commission power factor correction equipment of the automatically controlled multi-stage static bank type, capable of correcting the power factor to a minimum 0.9 under all load conditions, suitable to operate on a 400/230V, 2-10-1 3-phase, 50 Hz. Capacitors should be multiple units of static type. Price to include protection and all other equipment and accessories, all in accordance with requirement of the Specifications, Drawings and code of practice for the following:- 6 TPN: TPN stands for Triple Pole and Neutral. It indicates that the isolating switch has three poles and a neutral connection. Each pole corresponds to a phase of the electrical supply. 15A: 15A refers to the current rating of the isolating switch. It denotes that the switch is designed to handle a maximum current of 15 Amperes. IP54: IP54 is an Ingress Protection (IP) rating. It specifies the level of protection provided by the isolating switch against solid objects (first digit) and liquids (second digit). In this case, an IP54 rating indicates that the switch is protected against dust and limited ingress of water. Therefore, TPN, 15A, IP54 describes an isolating switch with three poles and a neutral connection, a current rating of 15 Amperes, and a level of protection against dust and limited water ingress 20 NO DESCRIPTION UNIT QTY 7 2-10-1-1 - PFCP-40 KVAR LS LS 2-11 Fire Alarm Control Panel (FACP) Supply, install, test and commission an addressable analogue fire alarm control panel (FACP) inclusive of all equipment and accessories batteries, charger, internal 2-11-1 conductors and/or cables, in the pump station, switches, accordance with the Pcs 1 requirements of the Specifications and as shown on Drawings. 2-11-2 Smoke-Heat Detector (multi sensors) addressable. Pcs 9 2-11-3 Manual Call Break Glass Station (Analogue Addressable Type). Pcs 1 2-11-4 Fire Alarm 6" Bell Outdoor Type Pcs 2 Surge Arrestor 2-12 Supply, install and connect Type-2 Surge Arrestor, to be connected to Main Circuir Pcs 2 Breaker in MCC Panel Measuring Device. Supply -Digital LCD Clamp Multimeter OHM Amp Volt Hz Meter AC/DC 2-13 - Vibration meter L.S 1 - Thermometer Heat Mete"" Temperature Measuring Gun" - Insulation Tester - Earthing Tester 2-14 Fire extinguisher Supply, install, test and commission 50 Ltr Wheeled Foam Extinguisher, Approved to EN1866, High Quality 3% Foam, Long throw foam nozzle with grip control, One 2-14-1 person operation and movement with Refillable stored pressure unit. Working Pressure Pcs 2 to be not less then 12 Bar, Test Pressure not less then 22 Bar, Temperature Range (- 5/+60), 2 Year Warranty and testing check list of the Extinguishers to be provided. Supply, install, test and commission 5KG CO2 Fire extinguishers including all 2-14-2 necessary components and accessories, according to BS EN 3 Parts 7 to 9 and SS EN3 Pcs 4 &UL listed. 2-15 Earthing & Bonding System Supply, install, test and commission a complete earthing system including all conductors, earth copper rode, copper bars/tape, tape-clamps, conduits, earthing pit, and its heavy duty cast iron cover, fixing, etc., include all necessary equipment and accessories such as: earth pit, copper earth electrode, plate. Copper busbars, copper flat insulated wires, Ground Enhancement Material (GEM), clamps, fixings, civil work, 2-15-1 etc. Design of the system and all items shall be in accordance with BS 7430, and ANSI IEEE Std 80 to obtain required earth resistance less than (5Ω) for Distribution system. Manufacture shall be: Wallis (U.K.) or equivalent. System shall be in accordance with the most stringent codes of practice and highest prevailing engineering standards. in accordance with the Specifications, Drawings, and codes of practice for the following:- 2-15-1-1 MCC/PS1 LS LS 2-15-1-2 PFCP LS LS 2-15-1-3 External Lighting LS LS 7 PFCP: PFCP stands for Power Factor Correction Panel. It indicates that the equipment is a panel used for power factor correction. 40 KVAR: KVAR stands for kilovolt-ampere reactive, which is a unit of reactive power. In this case, "40 KVAR" specifies the capacity or rating of the power factor correction equipment, indicating that it is designed to correct or compensate for reactive power up to 40 kilovolt-amperes. Therefore, "PFCP-40 KVAR" refers to a Power Factor Correction Panel with a capacity of 40 kilovolt-amperes reactive, which is capable of correcting the power factor to a minimum of 0.9 under all load conditions in a 400/230V, 3-phase, 50 Hz electrical system. 21 NO DESCRIPTION UNIT QTY 2-15-1-4 Generator & ATS LS LS 2-15-1-5 HV Panel & Transformer LS LS 2-15-1-6 Mech. Equipment. LS LS Lightning Protection System. Supply, install, test and commissioning of lightning Protection System include all necessary equipments and accessories such as: air terminals, down conductors earth pit, earth electrode, copper tape, etc., Design of the system and all items shall be 2-16 according to8 BSEN 62305, and BS EN 50164. Required earth resistance below (10Ω). Manufacture shall be: Wallis (U.K.) or equivalent. System shall be in accordance with the most stringent codes of practice and highest prevailing engineering standards. LS LS Training 2-17 Carrying out training courses in installation, commissioning, programing, operation L.S 1 and maintenance • Civil Work NO DESCRIPTION UNIT QTY Site Preparation: Supply of materials, tools, machineries and manpower to clean, grub and strip the site of the project. The work includes removing all debris and waste materials inside the buildings, cleaning, grubbing and levelling the areas around the buildings with a 3-1 L.S. 1 suitable slope for rain water draining, filling the areas below natural ground level where required with suitable clean soil and dumping the debris to a site approved by the relevant authority. All needed works to complete the job, will be included within the price9. Wet Well Cleaning: Supply of materials, tools, machineries and manpower to clean wet well and strip the site of the project. The work includes removing all debris and waste materials inside 3-2 L.S. 1 the wet well, with suitable clean soil and dumping the debris to a site approved by the relevant authority. All needed works to complete the job, will be included within the price. Epoxy Painting with Crack Repairing for Wet Well: Supply of materials, tools and manpower to paint Wet Well walls and roofs. The job includes cleaning the walls, removing the dirt and dust, filling all the holes; and repair all the wall cracks before painting as flowing steps: 1-Remove the damaged cement plastering of internal walls and roofs by removing the damaged cement plastering minimum 35cm at each side of the crack. 3-3 2-Treat the cracks with crack filler approved by manufacture with cement mortar 1:3 M.S 258 and using SBR at a rate of 200gr per m2. 3-Later putting a layer of metal chicken mesh 10 cm overlap each side on the area with 3 layers of cement plastering 1:3 with epoxy Materials. 4-Then paint the all internal walls and roofs with an epoxy painting for skirting using 3 layers of epoxy paint. Include surface preparation, and priming. All needed works to complete the job, shall be included within the price. RC Member's Rehabilitation: 3-4 NOTE Repairs to load carrying R.C. members such as columns, beams, slabs, etc. inclusive 8 Refer to the code used in design of the lightning protection system 9 This is as per the item description in the BoQ and it is meaning all needed works to complete the job, will be included within the price 22 NO DESCRIPTION UNIT QTY of marking of damaged areas, chipping off loose and disintegrated concrete, preparing exposed concrete as specified, cleaning the reinforcement with wire brush, chipping hammer and protective coating of epoxy grouting on concrete near the exposed steel, anticorrosive coating of epoxy grouting on old as well as new steel, bond coat of epoxy painting on concrete interface, restoring all broken concrete by polymer modified concrete, of any thickness and curing etc. complete, all as specified and/or as directed by the Consultant, but excluding new reinforcement as necessary, dowels/ shear pins, plaster finish and grouting concrete matrix which are paid separately. All needed works to complete the job, shall be included within the price. 3-4-1 Beams and ground beams. M.L 125 3-4-2 Columns. M.L 75 3-4-3 Slabs and walls. M.S 195 Repair of Masonry Works (Under Concrete Block Walls): Supply of materials, tools and manpower to repair masonry walls, by using same the 3-4 old materials. The wall should be leveled vertically and horizontally. As per in M.L 20 detailed technical drawings. Price of the work shall include all the requirements to complete the job. Conceret Beams Works ( Abover Concrete Block Walls): Supply and cast ready mix reinforced concrete Fcu = 25 Mpa for the conceret beams 3-8 M.L 97 above concrete block (Kernesh) with steel reinforcement as per drawings. Price of the work shall include all the requirements to complete the job. Fence Concrete Block Work. Providing and constructing 20cm thick automatic hollow Concrete block work (Max total height 3.5m from G.L) in straight or curved walls, piers and architectural features at all levels using approved hollow blocks of strength 35 kg/sq cm in cement mortar 1:6 including curing, scaffolding, staging, packing the residual space 3-9 between masonry & other structural members like columns, beams, slabs etc., M.S 250 providing openings as directed and finishing neatly around the same, the cost of all materials, cost of labor, cost of equipment and machinery, work at all leads and lifts, loading and unloading, transportation, and all other incidental charges etc., complete. The work shall be carried out as per the directions of the Engineer in charge. Fence Barbed Wire: 3-10 Supply and install 3 lines barbed wire top 4mm tension bars, also . along the fence. L.M. 120 G.S 1.5 inch pipe profile supported every 4m , and as per drawing . Walls Cement Plaster. Providing 20 mm thick cement plaster in two coats for required new wall under layer 12 mm thick cement plaster 1:4 (1 cement: 4 coarse sand) top layer 8 mm thick cement plaster 1:6 (1 cement: 6 fine sand) and finished as specified, including 3-11 providing necessary plaster grooves at junctions wherever required and for all M.S 500 exterior heights etc. For top layer finish & finished rough with sponge for sand face plaster. The quoted rate shall include addition of approved water-proof compound (dosage as per manufacturer), GI Diamond/plaster mesh for joints, as directed by the Engineer-in-charge at all levels. Oil Painting with Crack Repairing: Supply of materials, tools and manpower to paint internal walls and roofs. The job 3-12 includes cleaning the walls, removing the dirt and dust, filling all the holes; and M.S 450 repair all the wall cracks before painting as flowing steps: 1-Remove the damaged cement plastering of internal walls and roofs by removing 23 NO DESCRIPTION UNIT QTY the damaged cement plastering minimum 35cm at each side of the crack. 2-Treat the cracks with crack filler approved by manufacture with cement mortar 1:3 and using SBR at a rate of 200gr per m2. 3-Later putting a layer of metal chicken mesh 10 cm overlap each side on the area with 3 layers of cement plastering 1:3. 4-Then paint the all internal walls and roofs with a paint for skirting using 3 layers of oil paint. Include surface preparation, and priming. All needed works to complete the job, shall be included within the price. Plastic Painting with Crack Repairing: Supply of materials, tools and manpower to paint the exterior walls and fence. The job includes cleaning the walls, removing the dirt and dust, filling all the holes; and repair all the wall cracks before painting as flowing steps: 1-Remove the damaged cement plastering of internal walls and roofs by removing the damaged cement plastering minimum 35cm at each side of the crack. 2-Treat the cracks with crack filler approved by manufacture with cement mortar 1:3 3-13 M.S 865 and using SBR at a rate of 200gr per m2. 3-Later putting a layer of metal chicken mesh 10 cm overlap each side on the area with 3 layers of cement plastering 1:3. 4-Then paint the all exterior walls and fence with a paint for skirting using three layers of plastic (silicon water proof) paint. Include surface preparation, and priming. All needed works to complete the job, shall be included within the price. Manholes Works: Maintenance of existing manhole different size of cracks including clean and remove sand, garbage and all unwanted materials from manhole, left up to landscape 3-14 level, plastering, painting of exposed underground surfaces with two coats of hot NO 5 bituminous paint, and remove all manhole cover then supply and apply PVC covers instead that can withstand 200 kg/m2. All needed works to complete the job will be included within the price. Ceramic Tiles Works: Supply of materials, tools and manpower to remove the old ceramic tiles in the wet pit, dumping, and W.C it to a place approved by local authority, then apply good quality of approved quality/color/size non-slip ceramic tiles ceramic tiles for walls 3-15 M.S 82 and floor or same as the existing size and color, using cement sand mortar (1:3), filling the joints with white cement. The color of the tiles shall be as chosen by the Engineer (Spain made or equivalent). All needed work to complete the job will be included within the price. Mosaic Tiles Works: Supply of materials, tools and manpower to remove the old mosaic tiles in the wet pit and dumping it to a place approved by local authority, then apply good quality of 3-16 approved quality/color/size non-slip mosaic tiles mosaic tiles for floor or same as the M.S 65 existing size and color, using cement sand mortar (1:3), filling the joints with white cement. The color of the tiles shall be as chosen by the Engineer (Spain made or equivalent). All needed work to complete the job will be included within the price. Roof Cement Tiles. Supply and install Roof cement tiles 20x20x3 cm for the generator roof above plain 3-17 concrete. The price includes the mortar (1:3) the sand cement fills. The color of the M.S 25 tiles shall be as chosen by the Engineer. Include lining and hunching 15x15cm with 45 degrees to the side of roof screed and parapet 24 NO DESCRIPTION UNIT QTY Lighting Poles Foundation. Safely demolish and re-casting concrete for the lighting poles foundation with nut and anchor bolts as per technical specification and drawings details. Item Include all 3-18 civil work as drawing, excavation; Backfilling; painting of exposed underground NO 8 surfaces with two coats of hot bituminous paint, All to the full satisfaction of the engineer. as per technical specification and drawings details.All needed works to complete the job will be included within the price. Land Landscape Interlock Tiles Works: Supply of materials, tools, shuttering, and manpower to cast pathways around the buildings of 1.2m width using interlock tiles (B450) 5cm thick including plain concrete (C 20MPa) and 15cm thickness with expansion joints each 4m intervals. 3-19 M.S 210 The price includes one layer of (15cm) sub-base materials compacted up to (95% MDD). The price includes removing of the existing damaged Landscape and dump it to a site approved by local authority. All needed works to complete the job, will be included within the price. Paving Stone: Paving by solid stones (obtain form local market )with a thickness not less than 15 cm, density not less than 2.5 tons/m3, breaking strength not less than 30 N / mm 2, resistant to moisture, and cement mortar 3: 1 with thickness not less than 5 cm under paving stone. The unit rate includes materials, workmanship, leveling, placing, curing, joints sealing, and any other required to complete the work. The works include supply and install a layer of base course(B.C) 15cm thickness under the solid stones which imported from outside the site with well compaction 3-20 not less than 96% M.S 230 The job includes fill the joints between them so that it is not more than 1 cm. The surface of the stone must be clean and stone cut clear. The process of spraying with water for a week according to the drawings and specifications and the instructions of the supervisor. The use of black stone (BAGILY), circular and (MARGOM) basalt stone from all sides, straight edges, perpendicular to pavement, and rainwater drains. as per technical specification and drawings details. And instructions of the supervising engineer (samples are submitted for approval) All needed work to complete the job will be included within the price. Cement Curbs. Supply and install cement curbs for sidewalks height = 35cm for landscape, the price includes the mortar (1:3) the sand cement fills. The item include excavation, casting 3-21 M.L 105 blinding concrete, finishing for curves, smooth jointing and pointing The item include 3 layers painting (base layer and 2 coat of final color layers) as chosen by the Engineer. Sliding Vehicle Gate. Supply and Install Sliding Steel Door Size {L 450, H 400cm}. Item Include single leaf steel door total Size {L 100, H 230cm} in the side of the door. Heavy duty door, steel tubes adjoining vertically without space at least 3 mm thickness, steel frames not less than (L 80mmx 40mmx6mm) to be used vertically, horizontally and 3-22 L.S 1 diagonally for bracing) dia. and plate thickness not less than 1.25mm. The panel supported at the top and bottom with sliding wheels running in galvanized steel truck. Item Include all civil work as drawing (excavation; foundations; columns; ground beam; ground slab), hardware, finish, anti-rust painting and 2 coats Epoxy painting, flashing, electric lock opens from inside of the building for the small door; 25 NO DESCRIPTION UNIT QTY Dismantling the existing gate (The contractor shall move it to HWSLC warehouse) or make a new opening in the wall; and all to the full satisfaction of the engineer. All needed works to complete the job will be included within the price. Swing Vehicle Gate. Supply and Install Swing Steel Door Size {L 500, H 400cm}. Item Include single leaf steel door total Size {L 100, H 230cm} in the side of the door. Heavy duty door, steel tubes adjoining vertically without space at least 3 mm thickness, steel frames not less than (L 80mmx 40mmx6mm) to be used vertically, horizontally and diagonally for bracing) dia. and plate thickness not less than 1.25mm. The panel 3-23 supported at the top and bottom with swing wheels running in galvanized steel truck. L.S 1 Item Include all civil work as drawing (excavation; foundations; columns; ground beam; ground slab). hardware, finish, anti-rust painting and 2 coats Epoxy painting, flashing, electric lock opens from inside of the building for the small door; Dismantling the existing gate (The contractor shall move it to HWSLC warehouse) or make a new opening in the wall; and all to the full satisfaction of the engineer. All needed works to complete the job will be included within the price. Repair Existing PVC Windows: Supply of materials, tools and manpower to repair damaged PVC windows. 3-24 Including anti-insects wire mesh, hinges, handles, welding of damaged parts, NO 5 cleaning the rust stains, then providing wire glass of 6mm with new paste. All needed works to complete the job will be included within the price. New Windows: Supply and install PVC window; 6mm thick glass, Provide for single locking 3-25 system, shutter stopper, flawless interlock, water drainage, integrated aluminum NO 2 mosquito screen. All needed works to complete the job will be included within the price. New Louvers: Repair Existing louver Door : Supply and install PVC Louver; Provide for single 3-26 NO 1 locking system, water drainage, integrated aluminum mosquito screen. All needed works to complete the job will be included within the price. Steel Door with The Frame (W1xh2m): Supply of materials, tools and manpower to install steel door with frame, with steel plate gauge 18(1.41mm) on double face, using steel tube 40x40x2mm, including a layer of Styrofoam to be placed between the two faces, hinges, doors handles, locks 3-27 NO 7 and fixing a stopper on the floor or wall. The price of work includes the painting of steel door using anti-rust and 2 layers of epoxy paint. Including dismantling the existing doors and move it to HWSLC warehouse. All needed work to complete the job will be included within the price. Repair Steel Doors (Different Sizes): Supply of materials, tools, machineries and manpower to repair the damaged Louvers steel doors. Price of works shall include door lock, handles, hinges, welding 3-28 NO 2 of damaged parts, sand plastering; painting of steel door using anti-rust and 2 layers of epoxy paint and accessories. All needed work to complete the job will be included within the price. Repair Steel Windows: Supply of materials, tools and manpower to repair damaged steel windows. Supply of materials, tools, machineries and manpower to repair the damaged ( double and 3-29 NO 4 singel leaf ) aluminum window with glass 8 mm thick + insect screen + metal protection 14 mm . Price of works shall include windows lock, handles, hinges, welding of damaged parts, sand plastering; painting of steel windows using anti-rust 26 NO DESCRIPTION UNIT QTY and 2 layers of epoxy paint and accessories. All needed work to complete the job will be included within the price. G.I Handrail: Supply of materials, tools and manpower to install the horizontal G.I handrail of 3-30 M.L 27 120cm height by replacing the old G.I handrail, all needed works are included to complete the job. Grating Plate: - Manufacture; supply of materials, tools and manpower to install rectangular access door cover and cable trench cover made of S.S 316 grating plate of 40mm height and 3-31 4mm thickness, for supporting the existing cable trays. Openable with hinges M.S10 20 including frame, hinges, stopping chains, lock and all accessories.as per drawing and engineer approval. All needed work to complete the job will be included within the price. G.I Ladder: Supply and install ladder made of G.I pipes sections in the wet pit and screening unit 3-32 also above the network pipes. The price include all required bolts, weld, angles, M.L 35 plates, and all required accessories.as per drawing and engineer approval. All needed work to complete the job will be included within the price. Safety and Warring Signs: Supply and installation safety and warring signs. Item Include all civil work as drawing, excavation; Backfilling; painting of exposed underground surfaces with 3-33 NO 10 two coats of hot bituminous paint, All to the full satisfaction of the engineer. as per technical specification and drawings details. All needed works to complete the job will be included within the price. • Sub-Project Execution - Once the sub-project is awarded, the contractor is entitled to carry out detailed site visit, site survey with UNOPS representative to identify components locations, cabling routing, and any other necessary works and as per specifications for each component - A Regular status meeting with UNOPS representative shall be carried out to discuss current and planned activities and significant issues; - The contractor has to submit the final a stamped design and shop-drawings to be verified and approved by UNOPS. - The Contractor must provide work installation plan and implementation periodthat has to be approved by UNOPS. - The Contractor shall clean up the construction site and remove any temporary structures, equipment or services, and construction debris - The contractor shall keep the site clean and orderly throughout the duration of construction. 2.4 Sub-project implementation period The sub-project implementation period is eight months 10 M.S = Its meaning square meters 27 2.5 Labor Management: The sub-project will require 22 full time workers (8 skilled and 14 non-skilled workers) and will be hired from within Hodiedah City. The working hours are eight hours and the sub-project will be implemented within the estimated implementation period with around 26 days per month operating days. The workers are living in the same area and no need for accommodation as they will leave to their houses after the working hours and the sub-project facility (stations areas) are already equipped with latrines and toilets which will be utilized for the worker’s usage. The workers will be employed at different points in time of the construction cycle. All workers will be employed by the Contractor to carry out maintenance works on sewage lift stations 2.6 Beneficiaries The sub-project will serve different estimated beneficiaries of this sub-project totaling at 274,127 inhabitants 39,161 householders Number of Location Serviced Area (m²) Households Number Beneficiaries Wastewater Lifting Station 1 5,926,191 27,026 189,182 Wastewater Lifting Station 2 3,411,344 6,313 44,191 Wastewater Lifting Station 3 2,620,029 5,822 40,754 Total 11,957,564 39,161 274,127 28 Photos Wastewater Lifting Station 1 Pump Station in Wastewater Lifting Station 1 in Exterior Wall of Wastewater Lifting Station 1 in Hodeidah City Hodeidah City Photos Wastewater Lifting Station 2 Wastewater Lifting Station 2 in Hodeidah City Wastewater Lifting Station 2 in Hodeidah City 29 Photos Wastewater Lifting Station 3 Wastewater Lifting Station 3 in Hodeidah City Wastewater Lifting Station 3 in Hodeidah City 30 3 Environmental and Social Baseline conditions: The subproject is located within Hodiedah Governorate. According to Yemen's topography, Yemen is divided into four areas: the coastal areas in the west and south, the mountainous areas in the west and the mountainous areas in the east and the Empty Quarter desert. Adjacent governorates - Hajjah Governorate (north) - Al Mahwit Governorate (east) - Sanaa Governorate (east) - Raymah Governorate (east) - Dhamar Governorate (east) - Ibb Governorate (east) - Taiz Governorate (south) - Red Sea( West) Al-Hudaidah Al-Hudaidah governorate is located in the far west of the Republic of Yemen along the Red Sea coast. It is 226 kilometers west of the capital city of Sana’a. The governorate is divided into 26 districts, and the city of Al-Hudaidah is the governorate’s capital. Al-Hudaidah port, alongside Aden port, is one of the main commercial ports of the country. According to the 2014 Households Budget Survey, 58.1% of residents of the governorate were under the poverty threshold. Since Al-Hudaidah has been a site of active fighting with hundreds of thousands displaced, this rate has dramatically increased during the past few years of the war. Current estimates suggest that the poverty rate may well have reached 80-90% in the governorate. Population Estimated Al-Hudaidah governorate's population is about 3,244,192 in 2023 (source: national census). Women represent 48.8% of Al-Hudaidah. Temperature 11 The summers are long, hot, and partly cloudy; the winters are warm and mostly clear and dry year- round. Over the course of the year, the temperature typically varies from 22°C to 35°C and is rarely below 20°C or above 37°C. The hot season lasts for 4.7 months, from May 18 to October 8, with an average daily high temperature above 34°C. The hottest month of the year is July, with an average high of 35°C and low of 31°C.The cool season lasts for 3.3 months, from December 3 to March 12, with an average daily high temperature below 30°C. The coldest month of the year is January, with an average low of 22°C and high of 28°C. Rainfall The rainy period of the year lasts for 3.7 months, from July 1 to October 24, with a sliding 31-day rainfall of at least 13 millimeters. The month with the most rain is August, with an average rainfall of 30 millimeters. The rainless period of the year lasts for 8.3 months, from October 24 to July 1. The month with the least rain is December, with an average rainfall of 2 millimeters. 11 Temperature, rainfall, wind and solar energy sourced from: https://weatherspark.com/y/102289/Average- Weather-in-Al-%E1%B8%A8udaydah-Yemen-Year-Round 31 Wind The windier part of the year lasts for 6.6 months, from October 13 to May 1, with average wind speeds of more than 3.3 meters per second. The windiest month of the year is March, with an average hourly wind speed of 3.7 meters per second. The calmer time of year lasts for 5.4 months, from May 1 to October 13. The calmest month of the year is May, with an average hourly wind speed of 3.0 meters per second. Air Quality and Noises There is a severe lack of information on the state of the air in Yemen in general and in the sub- project area in particular. There was no air quality monitoring data for the sub-project area found. During the field visit, numerous sources of air pollution have been observed. Emissions from diesel generators and vehicles, additionally dust generation as result of vehicles passing on un- asphalted roads. Diesel generators are a source of noise in the sub-project location. Biodiversity Endemic, near-endemic and threatened species of plants and animals are not existing in the sub- project area. So, there is no impact on Biodiversity in the sub-project area during the implementation. Hydrology The average depth of the groundwater in the subproject area is 190 meters and there is no surface water in the subproject area. The subproject activities will be carried out in the same place of the of the wet well ( the sewer tank)and will not change the ground level or the runoff in the subproject area. Also the wet well made of concrete which prevent spill the sewer to soil and groundwater. Socioeconomic aspects: Economy Agriculture constitutes the main economic activity in the Governorate of Al-Hodeidah. The governorate is the biggest agricultural producer in the country, accounting for more than one quarter of total agricultural production. The most important crops produced in Al-Hodeidah are vegetables, fruits, and fodder. In addition, the Red Sea fisheries provide an important source of income to the governorate’s inhabitants. Al- Hodeidah is a transportation and trading hub, and import and export businesses belong to the governorate’s most important economic actors. Al-Hodeidah also hosts a number of industries, including the Bajil Cement Factory and food and drinks manufacturing. The most important minerals found in the governorate are granite, black sand, dyes, ceramics, rock salt, gypsum, and some other clay minerals. The governorate is famous for its historic, heritage, and tourism sites, in addition to sea tourism. Al-Hodeidah derived 91% of its 2014 budget from grants and central subsidies, while local revenues accounted for 9% of the budget – a comparatively high figure reflecting the economic importance of Al- Hodeidah port and large agricultural businesses in the governorate. The most significant sources of local income were local shared revenues and taxes, particularly zakat, taxes on goods and services, income, profits, and capital gains. There are also revenues from the administration’s sale of goods and services, as well as fines and penalties. These revenues were negatively affected by the war, which has closed the port to all but humanitarian traffic, causing major economic challenges for the governorate. The establishment of a central zakat body in areas under the control of the de facto authorities and the transfer of zakat revenue to a central revenue has also caused the governorate to lose a very important source of income. According to the 2014 Households Budget Survey, 58.1% of residents of the governorate were under the poverty threshold. Since Al-Hodeidah has been a site of active fighting with hundreds of thousands displaced, this rate has dramatically increased during the past few years of the war. Current estimates 32 suggest that the poverty rate may well have reached 80-90% in the governorate. The Interim Food Security Classification for 2019 ranks Al-Hodeidah as the governorate with the highest levels of poverty in Yemen. According to OCHA 2.33 million people are in need of assistance in Al-Hodeidah in 2022, or nearly 72% of the population. Out of these, 66% are in acute need. Fighting in Al-Hodeidah exacerbated the humanitarian situation in the governorate and led to mass displacement. Between June and October 2018, nearly 425,000 people were forced to flee their homes. Since the beginning of the war, almost 10,000 people have been killed in Al-Hodeidah,7 and in January 2019, the number of displaced persons in Al-Hodeidah likely reached close to one million people. Currently, Al Hodeida hosts an IDP population of 563.000 (status December 2022). Eleven health facilities in the governorate have closed, and large numbers of doctors have left the governorate due to lack of salary payments and the deteriorating security situation. Even nominally functioning health facilities were working at minimum capacity. Health services provided in hospitals and health centers rely mainly on support by donor organizations. At least 21 schools have been damaged by the war. This has disrupted education. Many households fear sending their children to school for security reasons, and the displacement of many teachers from the city to other areas has led to staff shortages. Currently, the status of security in the city is stable , the skilled and unskilled labors are the available in Al- Hodeidah city. 33 4 Environmental and Social Impacts Assessment: 4.1 Environmental and social responsiveness: The sub-project is responsive to the environment and social criteria according to YIUSEP II-AF ESMF, and all the environmental and social impacts are local and limited to the scope of the sub- project area /activities and can be mitigated. 4.2 Applicability Based on risks assessment, the sub-project may trigger some HSSE impacts such as Occupational Health and Safety impact. HSSE impacts were considered in the design, tender documents and bill of quantities and the mitigation measures were identified and will be implemented. 4.3 Eligibility (Exclusion List): The sub-project is eligible for support because it does not have any of the attributes in the following list: TABLE 3: EXCLUSION LIST Answer # Question Yes No Production or activities involving harmful or exploitative forms of forced 1 X labor/harmful child labor; Production or trade in any product or activity deemed illegal under host 2 X country laws or regulations or international conventions and agreements; 3 Production or trade in weapons and munitions; X 4 Gambling, casinos and equivalent enterprises; X 5 Trade in wildlife or wildlife products regulated under CITES; X 6 Production or trade in radioactive materials; X 7 Production or trade in or use of un-bonded asbestos fibers; X Production or trade in wood or other forestry products from unmanaged 8 X forests; 9 Production or trade in products containing PCBs; X Production, trade, storage, or transport of significant volumes of hazardous 10 X chemicals, or commercial scale usage of hazardous chemicals; Production or trade in pharmaceuticals subject to international phase outs or 11 X bans; Production or trade in pesticides / herbicides subject to international phase 12 X outs or bans Production or trade in ozone depleting substances subject to international 13 X phase out; Production or activities that impinge on the lands owned, or claimed under 14 adjudication, by indigenous peoples, without full documented consent of X such people. 15 Landfills and waste transfer stations, X 16 Power plants, X Large-scale transport infrastructure such as highways, expressways, urban 17 X metro-systems, railways, and ports, 18 Investments in extractive industries; commercial logging, X Dams, or projects involving allocation or conveyance of water, including 19 inter-basin water transfers or activities resulting in significant changes to X water quality or availability, Activities that would significantly convert natural habitats or significantly 20 X alter potentially important biodiversity and/or cultural resource areas, Activities that would require the relocation of residential households and/or 21 X significant involuntary land acquisition, 22 Activities in disputed areas. X 34 5 Environmental and Social Screening: UWS/PMU used the following form to screen for the potential environmental and social risks and impacts for the selected subproject as per the YIUSEP II-AF ESMF requirements. The environment and social risk level of this subproject is estimated to be moderate, which requires preparation of ESMP. The preparation of ESIA for this subproject is not required as detailed in the YIUSEP II-AF ESMF as the subproject will mainly be Rehabilitation of Wastewater Lifting Stations in Hodeidah. There will be no resettlement or displacement under this subproject or change in land use. Site specific impacts may be triggered include noise, dust emission, wastes and safety risks for workers and community including occupational health and safety. Minor, short term and localized. The impact on air quality and noise is limited. The corresponding mitigation measures for potential impacts are included in this ESMP and the environmental and social requirements for contractors will be included in the tender documents and contract. All environment, social, health and safety mitigation measures will be included in the contract as well. In addition, items for environmental and social safeguards requirements including OHS are included in the tender documents. TABLE 4: ENVIRONMENTAL AND SOCIAL SCREENING FORM Answer Due diligence/ Question ESS relevance Yes No Actions Does the subproject involve civil works including new construction, expansion, X ESS1 ESMP, SEP upgrading or rehabilitation of existing infrastructure? Does the subproject involve land acquisition X and/or restrictions on land use?7 Is the subproject associated with any external X ESS3 ESMP, SEP waste management facilities such as a sanitary landfill, incinerator, or wastewater treatment plant? Does the sub-project consider additional strategies to adopt measures that avoid or X ESS1, ESS3 ESMP minimize negative effects of emissions? Does the sub-project use additional technically X feasible water conservation measures? ESS1 ESMP Does the subproject have an adequate system in place (capacity, processes and management) to X ESS1, ESS3 ESMP address waste? Does the subproject involve the recruitment of workers including direct, contracted, primary X ESS2 LMP, SEP supply, and/or community workers? Does the subproject have appropriate OHS procedures in place, and an adequate supply of X ESS2 LMP PPE (where necessary)? Does the subproject have a GM in place, to which all workers have access, designed to respond X ESS10, ESS2 SEP, LMP quickly and effectively? 35 Answer Due diligence/ Question ESS relevance Yes No Actions Does the subproject involve use of security or military personnel during construction and/or X operation of the sub-project and related activities? Does the subproject establish and implement an appropriate quality management system to X ESMP, LMP anticipate and minimize risks and impact that ESS2, ESS4 GBV services may have on community health and Action Plan safety? Does the subproject apply the concept of universal access where technically and X ESS4 ESMP, SEP financially feasible? Is the subproject located within or in the vicinity X of any ecologically sensitive areas? Is the subproject located within or in the vicinity X of any known cultural heritage sites? Does the project area present potential Gender- X ESMP, SEP, Based Violence (GBV) and Sexual Exploitation ESS1, ESS4 GBV and Abuse (SEA) risk? Action Plan 36 6 Risk Level and Mitigation Instruments The sub-project assigned risk is moderate, thus, it requires the preparation of an Environmental and Social Management Plan ESMP as detailed in the Environmental and Social Management Framework ESMF for YIUSEP II AF. Some environmental, social and OHS impacts may be triggered. Therefore, UNOPS will include environmental and social requirements for contractor including all OHS requirements. Environmental Risk and Impacts: • Air pollution due to emissions from lifting activities, excavations and equipment/transportation trucks. • Production and disposal of domestic wastes during maintenance and debris and waste materials. • Noise impacts from machineries • Dust generation during excavation • Accidental oil spills from machineries and vehicles causing soil and groundwater contamination • Soil and ground water contamination from oil and grease • Hazardous waste production such as sludge polluting the environment and soil and groundwater • Hazardous of E-waste from Submersible Pump , cable Social Risk and Impacts: • Lack of worker’s awareness and knowledge on social safeguard issues on gender, SEA and GBV. • Child Labor • Community health and safety • Inadequate labor working conditions; exclusion of groups from sub-project benefits due to various reasons • Lack of worker’s awareness and knowledge on ESF requirements on gender, SEA/SH and GBV. • Lack of adequate GM OHS Risk and Impacts: - Work related accidents and injuries from lifting activities (Submersible Pump by crane) and excavation activities - Coming into contact with hazardous wastes such as sewage and sludge - Poor onsite sanitation or water supply, leading to illness and disease. - Falling into excavated zones - Risks from physical exhaustion - Working during bad weather conditions ((heat exposure, sand storms, rainfall, etc) - Risks from accidental electrical shocks from electricity work - Collapse of excavated trenches, soil on unstable ground. - - Lack of an adequate workers GM - Risks from skin and eye irritation from handling chemicals (including cement, epoxy, hot bituminous paint etc.) - Workplace grievance and dissatisfaction/discrimination in workplace - Dust emissions from excavations - Noise pollution and disturbance to workers 37 - Road accidents while transporting equipment and materials - Risk of fire - Risk of working activities involving entry into confined spaces, including storage tanks, wet wells, digesters, and pump stations. Risks and impacts during operational phase • OHS risks from Electrical Shock during maintenance • Oil and fuel spill during maintenance • Operation and Maintenance (Staff Health and Safety) including electrical shocks coming into contact with hazardous waste such as sludge • Soil and groundwater contamination and waste from fuel storage and sludge • Lack of maintenance Labor Management: The sub-project will require at least 22 workers (14 skilled and 8 non-skilled) and the workers will be hired from the sub-project area, so no need for accommodation and they will be employed full time for the whole sub-project period. And contractor and UNOPS will ensure non- discrimination in recruitment process. The contractor shall: • Ensure all workers are more than 18 Years old. • Maintain occupational health and safety system in the site to protect workers from hazards and risks and provide adequate health and safety training, required PPE, first aid box, and toilets and potable drinking water • Avoid all forms of forced, involuntary, unpaid or compulsory labor • Provide insurance ( Health and life) for all employees involved in onsite activities • Will ensure that all the national laws on labor as well as ESS2 requirements are met. • Contractors shall ensure that all employees, including those of subcontractors, are informed about and sign Code of Conduct which include GBV measures • Provide repeated training and awareness raising to the workforce about refraining from unacceptable conduct toward local community members, specifically women • The contractor workforce, 10% should be female. They will be hired for engineering, administration and supervision tasks such as engineering, administration and supervision . • Provide OHS training to workers including trainings with dealing with hazardous materials and wastes and chemicals • Meets the requirements of the LMP • Ensure non-discrimination in hiring policy Gender: The sub-project is a priority to all community’s groups, men and women, and will serve all families living the targeted area without exclusion. It will contribute to ensure the improvement of the sanitation services to the beneficiaries and improving the health and environment in the area. 38 Gender-Based Violence GBV, Sexual Exploitation and Abuse SEA and Sexual Harassment SH The contractor and workers should sign the Code of Conduct and ensure workers respect and adhere to the Code of Conduct. CoC to respect the local community cultures, and adhere to the social safeguard issues on Gender, SEA/SH and GBV. Raise awareness on the GM system and how it can be used to report any GBV cases. UNOPS, UW-PMU and Contractor should provide the workers with required training and daily toolbox talk in the OHS, GBV and SEA . Contractor should provide the work site with GM system for all workers including providing complaints box and complaint means. Contractor will ensure that GBV/SH complaints are addressed and the GBV action plan implemented. UNOPS has already taken the following steps in GBV/SEA/SH: - In the stakeholder consultation meetings UNOPS has presented the project GBV SEA/SH action plan and during the meetings UNOPS focused on female’s participants and ensured to explain about the GM mechanism and highlighted how it is transparent, secure and confidential to use any of the GM access point. - UNOPS has developed visibility materials to promote awareness for PSEA/SH( Protection of Sexual exploitation and Abuse/Sexual Harassment) in local language (Arabic) the materials and messages used adapted to be suitable for Yemen context and sensitivity of the subject. - GM focal point received specialized training about SEA/SH cases and the way to deal with it using victim centered approach. - UNOPS is developing SOP and protocol for GM in how to deal with SEA/SH cases. - UNOPS has conducted refresh sessions for Project Personnel in GBV/SEA/SH and trained retainer’s sites engineers as well. - UNOPS has prepared risk assessment tools for GBV and will require contractors to fill a checklist on GBV/SEA/SH and to prepare code of conduct for their workers/staff. - AS part of YIUSEPII GBV SEA/SH action plan UNOPS will roll out SEA/SH prevention and response plans for contractors , where the contractors need to prepare the action plan as part of the tender documents , UNOPS is supporting to enhance the contractors capacity in this area looking to the fact that almost they have zero knowledge and capacity , for that UNOPS developed contractors action plan template where it covers the most priority areas and UNOPS will conduct induction session for contractors about this requirement and presented to contractors on how to prepare their own GBV SEA/SH prevention and response plans (GBV Action Plans) using the developed template , other in depth training sessions will follow and will continue during project life span. - UNOPS will train contractors’ PSEA/SH focal point. Land Acquisition All the sub-project's activities will be carried out within Hodeidah WSLC facility, so no land acquisition and ESS5 is not relevant. 39 Community health and safety These impacts on the community health and safety can be mitigated through: • Working hours will be scheduled outside Hodeidah WSLC community hours12. • Install barriers, danger warning signs and restriction signs to only authorized persons and signs showing the potential danger to the public. • Establish barriers around the working site. Grievance Mechanism GM Bank procedures require that Grievance Mechanisms (GMs) be established and operational prior to commencement of the sub-projects, and that they continue to operate for one year following completion of the works for third party settlement of disputes arising from resettlement. This GM should take into account the availability of judicial recourse as well as traditional and community dispute resolution mechanisms. UNOPS has established Grievance Mechanism (GM) for YIUSEP-AF II to enable beneficiaries to communicate their concerns regarding the project activities. More specifically, the GM details the procedures that communities and individuals, who believe they are adversely affected by the project or a specific sub- project, can use to submit their complaints, as well as the procedures used by UNOPS and its local partners to systematically register, track, investigate and promptly resolve complaints. Accordingly, hard copies of the translated application of the GM (which attached in Annex 1) was provided to interviewed people and they have been informed that the GM contact information will be posted at the sub-project site to ensure any grievance can be addressed in an amicable manner. Resolving complaints at community level is always encouraged to address the problem that a person may have during implementation and/or operation phase. In any case, the project implementing partners must maintain records of grievances and complaints, including minutes of discussions, recommendations and resolutions made. GM Procedures for Complaints Registering Complaints UNOPS is providing multiple access points to the UNOPS GM focal point for beneficiaries to voice their concerns. These access points will be advertised at sub-project level and put on the sign boards on each sub- project site, and include GM contact information including hotline, landline, mobile SMS, email and website: Address: Haddah Street, former European Union Office Building, Sana’a Tel: +967 1 504914 and +967 1 504915 SMS: +967 739888388 Email grm-yemen@unops.org Website: www.unops.org The GM contact information will be posted in Arabic and be communicated through multiple channels to ensure all groups can easily access contact information and relevant mechanisms to provide feedback. 12 The work will be scheduled outside the beak hours of the sanitation community usage. 40 Grievances can be brought up by affected people in case of: (i) non-fulfillment of contracts or agreements; (ii) disputes related to destruction of assets or livelihoods; (iii) disturbances caused by rehabilitation activities; (iv) concerns around safety and protection related to project’s activities. Anonymous complaints will be admissible to their attention verbally or in writing by sub-projects affected communities or individuals, and will relay these concerns in writing to UNOPS on a next day basis. Tracking, Investigating and Resolving Complaints The GRM log maintained by UNOPS will track the date the complaint was received, date responded to, the type of response, and if the complaint was resolved to the satisfaction of the plaintiff. The ESSO will coordinate with local partners, local field staff and local government officials to ensure prompt follow up action in response to each complaint. More specifically, the GRM focal point wills forename complaints: Inform the plaintiff if the complaint is accepted or rejected within 3 days from receiving the complaint; any technical input from project engineers; if necessary, the response will require input from project engineers. If the complaint is accepted, send the plaintiff an officially stamped review card indicating: â—? plaintiff name or legal representative â—? plaintiff address â—? complaint title â—? review date â—? list of annexes submitted with the complaint Work with engineers, local partners, and contractors to resolve the complaint within 28 days of its submission. Grievance Categories The grievance could be among but not limited to the following categories: â—? Access to project benefits (e.g., no or insufficient jobs created for local communities); â—? Non-equal distribution of project services among target beneficiaries; â—? Disputes (e.g., matters raised by/related to beneficiaries). â—? Disturbance (e.g., noise, traffic road access and public safety, etc.). â—? GBV/SEA/SH grievance. â—? Internal grievance (worker’s grievance). Steps to handle GRM â—? Publicizing: stakeholder’s consultation, printed materials; â—? Receiving and registering complaints: staff at local and central level who will be responsible for receiving, registering and tracking complaints; â—? Acknowledging: The GRM staff (team) acknowledges receipt of the complaint within 2-3 working days. Inform the complainant on the eligibility of his/her 41 complaint; â—? Anonymous complaints: To be studied as well; â—? Reviewing and investigating, collect, review and analyze related documents; â—? Conducting interviews of the involved persons, officers and staff; â—? Analyzing the related national legislations & regulations, World Bank Policies & Guidelines and UNOPS standards; â—? Summarizing the facts and findings; â—? Developing resolution options: based on the collected evidence, the GRM staff (team) will draw conclusions, make recommendations for solutions, and present it to the complainant; â—? If the solution is not accepted, complaint will be presented to the Program Manager as a second level to appeal who can make the resolution and/or can delegate an arbitration team to investigate on the complaint and propose recommendations for resolution; â—? Implementing resolution: If the solution is accepted, then it will be implemented; â—? Monitoring and closing: the complaint should be monitored for a reasonable period of time to make sure that the complainant does not express additional concerns, and then the complaint could be closed. â—? Reporting (recording): prepare concise summary reports of the complaints received, with the resolutions taken and status of resolutions implementation, and filled it in the database with detailed records. Table 10 summarizes the complaints management review process. Grievance Mechanism for Workers The Contractor shall put in place a Grievance Mechanism for workers and the workers of its subcontractors that is proportionate to its workforce. The GM shall be distinct from the Project level Grievance Mechanism for affected individuals and communities, and shall adhere to the following principles:( For more information refer to YIUSEP II LMP Link: https://ye.unopsmr.org/wp-content/uploads/2021/11/Final-LMP-YIUSEP-II-AF.docx.pdf â—? Provision of information. All workers should be informed about the grievance mechanism at the time they are hired, and details about how it operates should be easily available, for example, included in worker documentation or on notice boards. â—? Transparency of the process. Workers must know to whom they can turn in the event of a grievance and the support and sources of advice that are available to them. All line and senior managers must be familiar with their organization's grievance procedure. â—? Keeping it up to date. The process should be regularly reviewed and kept up to date, for example, by referencing any new statutory guidelines, changes in contracts or representation. â—? Confidentiality. The process should ensure that a complaint is dealt with confidentiality. While procedures may specify that complaints should first be made to the workers’ line manager, there should also be the option of raising a grievance first with an alternative manager, for example, a human resource (personnel) manager. 42 â—? Non-retribution. Procedures should guarantee that any worker raising a complaint will not be subject to any reprisal. â—? Reasonable timescales. Procedures should allow for time to investigate grievances fully but should aim for swift resolutions. The longer a grievance is allowed to continue, the harder it can be for both sides to get back to normal afterwards. Time limits should be set for each stage of the process, for example, a maximum time between a grievance being raised and the setting up of a meeting to investigate it. â—? Right of appeal. A worker should have the right to appeal to the World Bank or national courts if he or she is not happy with the initial finding. â—? Right to be accompanied. In any meetings or hearings, the worker should have the right to be accompanied by a colleague, friend or union representative. â—? Keeping records. Written records should be kept at all stages. The initial complaint should be in writing, if possible, along with the response, notes of any meetings and the findings and the reasons for the findings. Any records on SEA shall be registered separately and under the strictest confidentiality. â—? Relationship with collective agreements. Grievance procedures should be consistent with any collective agreements. â—? Relationship with regulation. Grievance processes should be compliant with the national employment code. 43 7 Environmental and Social Risks Impact and Mitigation Measures Mitigation measures have been determined to reduce the impact of potential environmental and social risks during the sub-project implementation, which are provided in Table 5. Implementation Arrangements The roles and responsibilities of key role players under Project Management are given in the table below: Position Responsibility The organization Project Manager â–ª Ensure ESMP Implementation; â–ª Implementing â–ª Supervise procurement and hiring of staff; and Partner â–ª Overall supervision of project. (UWSSP) Environment and Social Environmental Aspects â–ª UNOPS Safeguards Officer â–ª Ensure that the contracts include clauses for ESMP (assisted by implementation; Implementing Partner â–ª Ensure implementation of the ESMP during variousphases of supervision consultant design and implementation; (Supervisor) and â–ª Certify timely and robust environmental monitoring in the field contractor HSSE officer) by local facilitators and technical resource persons; â–ª Ensure that environmental trainings are planned and implemented; â–ª Overall monitoring and reporting of environmental impacts; â–ª Coordinate and ensure development of awareness material; â–ª Prepare environmental Progress Reports includingmonitoring reports for the project. â–ª Monitor and check the proper implementation of all occupational health and safety mitigation measures as suggested in ESMP through field visits as well as site records; â–ª Ensure that environmental trainings regarding occupational health and safety are planned andimplemented; â–ª Overall monitoring and reporting of occupational health and safety issues; and â–ª Prepare Progress reports regarding compliance of â–ª mitigation measures for occupational health and safety for the project. â–ª Specify the type of environmental and social assessment required, including specific instruments/plans. â–ª Conducting the Environmental and social impact screening for the sub-project. â–ª Conduct risk assessment and enforce preventative measures on HSSE. â–ª Inspect work sites and the work of personnel on a regular basis to identify issues of non-conformity and enforce necessary actions where unsafe acts or processes that seem dangerous or unhealthy are detected. â–ª Oversee installations, maintenance, and disposal of substances, plants, and equipment, etc. to ensure they are done in conformity with applicable laws and industry best practice. â–ª Record and investigate incidents (including near misses) to determine the cause and to propose improvements to processes 44 Position Responsibility The organization in the future. â–ª Prepare reports on incidents (including near misses) and compile statistical information to present to upper management on HSSE matters. â–ª Co-ordinate the development of HSSE policies, systems, procedures, and guidelines. â–ª Establish a full program of documented HSSE inspections, audits, and checks. â–ª Keep up to date with all aspects of relevant health, safety & welfare at work legislation and communicate relevant changes to the stakeholders. â–ª Provide regular reports to the Project Manager on relevant health and safety activities. Social Aspects â–ª Monitor and check the proper implementation of all social mitigation measures as suggested in ESMP; â–ª Monitoring and evaluation of social related matters of the project and maintain a social complaint register to document social issues; â–ª Certify timely and robust social monitoring in the field by local facilitators and technical resource persons â–ª Ensure inclusion of ESMP requirements in project designs; â–ª Remain the focal point for managing the project GRM, and maintain analysis and reports on types of complaints received, resolved, time taken to action, etc. Provide technical lead to the field teams regarding gender mainstreaming activities of the project; â–ª Linkages development with NGOs and public-sector entities working on empowerment of women and marginalized segments of society; â–ª Ensure the GRM is gender friendly; â–ª Provide assistance and advice to field staff for resolving grievances related to gender arising on account of project implementation; and â–ª Prepare Grievance Reports as and when required â–ª basis. â–ª Prepare and/or update health, safety, social, and environmental management plans, review them on a regular basis, and always keep them up to date. â–ª Advise and instruct project staff, contractors, consultants, and other stakeholders on various safety, health, social, and environmental matters related to project implementation. â–ª Support the Project Manager in raising awareness of health and safety issues among project staff, consultants, contractors, and other stakeholders and within UNOPS. â–ª Ensure a safe workplace environment is maintained at all times 45 Position Responsibility The organization without risk to health and safety of everyone including workers, UNOPS staff, other stakeholders, and the general public. â–ª Ensure that the contractor meets its statutory obligations in all areas pertaining to health, safety, and welfare at work, including statutory training and reporting. â–ª Ensure that safety inspections, risk assessments, working procedures are managed, and contractors and employees are aware of their responsibilities in relation to health and safety issues. â–ª Establish and conduct a structured program of health & safety training (including a well-developed induction program) for project staff, contractors, consultants, and other stakeholders. â–ª Establish an HSSE Committee, manage and devise the agenda for, chair and formulate & distribute minutes for the Health & Safety Committee meetings. â–ª Provide regular reports to the Project Manager on relevant health and safety activities. â–ª Participate in regular site meetings to report on relevant health & safety matters and to provide necessary advice. â–ª Site Supervisor (Supervision â–ª Assist UNOPS ESSO in managing and monitoring all HSSE â–ª UWSSP Consultant) related activities on the ground HSSE Officer â–ª Performing all HSSE activities on the ground including â–ª Contractor toolbox, training, inspections, reporting and etc. GM Focal Point â–ª Regularly review and assess the implementation of the GM â–ª UNOPS plan to ensure that gender considerations are integrated into project or organizational activities. â–ª Monitor the progress of gender-related initiatives and actions outlined in the GM plan. â–ª Collect and analyze gender-disaggregated data to evaluate the effectiveness of gender mainstreaming efforts. â–ª Identify gaps or challenges in achieving gender equality goals and propose corrective measures. â–ª Monitor the inclusion of gender perspectives in policies, programs, and decision-making processes. â–ª Collaborate with relevant stakeholders to collect feedback and insights on gender mainstreaming efforts GBV Focal Point â–ª Monitor the implementation of the GBV plan to prevent and â–ª UNOPS respond to gender-based violence incidents. â–ª Regularly review and assess the effectiveness of prevention and response mechanisms for gender-based violence within the project or organization. â–ª Monitor the training and awareness-raising activities conducted to educate staff members, contractors, and stakeholders about GBV prevention and response. 46 Position Responsibility The organization â–ª Track and document incidents of gender-based violence and the corresponding actions taken to address them. â–ª Evaluate the accessibility and effectiveness of support services for survivors of gender-based violence. â–ª Collaborate with relevant partners and service providers to monitor and improve the support system for survivors. â–ª Report on the progress and outcomes of GBV prevention and response efforts to management and relevant authorities. The UNOPS Project Team UNOPS will mitigate the ESHS risks associated with contractors â–ª UNOPS and their activities, by including in the contracts the ESHS ) the site engineers, site team requirements for contractors leader, and the Health , safety, environment and â–ª UNOPS will ensure that the Environmental and Social social officer( Requirements for Contractors will be applied by contractors, to fully avoid or mitigate environmental or social impacts that might arise from their activities. â–ª UNOPS will conduct regular visits by their HSSE team to monitor implementation of safeguards. â–ª UNOPS will monitor the contractors’ technical work by conducting regular monitoring visits to the sites Designing Engineer â–ª Coordination to provide technical data and information for â–ª UWSSP UWSSP designer engineer â–ª Participation in the inspection of supplied materials. â–ª Provide facility in supervision the project's activities (Coordination to enable the contractor to commencing work) â–ª Provide information on the Project 's progress â–ª Participation in the primary receipt of implemented project activities form the contractor â–ª Evaluation project technical performance â–ª Participation in the final receipt of implemented project activities form the contractor â–ª Coordination to remove waste and debris from working sites to the assigned landfill â–ª Coordination to organize and facilitate traffic movement The contractor • The contractors are responsible for fulfilling the â–ª The contractor Environmental and Social safeguards as listed in the BOQs and the environmental and social requirements for contractors and all OHS requirements. • The contractor will be responsible for: - Providing a competent safety officer for each site. - Providing Occupational Health and Safety training to all employees/workers involved. - Applying safety permit to work, Job Safety Analysis, Method of Statement and Risk Assessment for all working activities at site to ensure full implementation of ESMP and OHS requirements. - Providing adequate safety training for all workers. 47 Position Responsibility The organization - Provide well-maintained checked equipment and licensed operators. - Avoiding indirect impact on existing old buildings such as affecting masonry through vibration. - UNOPS will require contractors to provide a list of equipment planned to be used with their specifications and current status of maintenance. - UNOPS will require contractors to provide third party testing certificates for equipment e.g., excavations and lifting equipment and licenses for operators and drivers. 48 TABLE 5: POTENTIAL ENVIRONMENTAL AND SOCIAL RISKS IMPACT AND MITIGATION MEASURES Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) OHS risks and mitigation measures Lifting Operations (Submersible Pump by • Close the lifting area with fence to prevent access to the Contractor, UWS/PMU 3,500$ crane ) lifting area during lifting work. and UNOPS • Install warning signs for lifting activities • Prevent accessibility to non-workers at lifting zones or any construction zone • Ensure all workers are standing at a safe distance from the lifting zone • Carry out lifting work by well trained, qualified, and certified lifting team and with proper communication means and flagman. • Provide workers with all necessary Personal Protective Equipment PPEs and safety materials. • Use well-maintained equipment for lifting that are appropriate for the weight; well checked and tested by a third party. • Secure loads when lifting and use strong and reliable fixation materials to make sure that the load is well tighten and no solid parts falls from the load during lifting. • Protect the units against staining, discoloration and other damage until they are installed in their final location. • Lifting device capacity shall be 1.65 times the maximum calculated static load at that point. • An ultimate load shall be ≥ 4 times the maximum static load. Excavation Impacts: • Excavation will be less than 1 meter Contractor, UWS/PMU NA Dust generated by excavation activities, • depth. Excavation area to be appropriately secured and UNOPS waste generated from the excavation. using barricades, fences and precaution tapes. Reflective Safety signs to be placed. 49 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Continuously remove the waste and transfer it to the approved disposal site by the local district authorities • Excavation activities will be away from facility people access way and out of their working/ attendance hours. The required mitigation measures are: • Provide adequate and efficient drainage for surface runoff by creating slope during sewerage maintenance in a proper engineering way. • Remove unnecessary materials from the side of excavation to prevent materials full in excavation trenches. • Provide occupational health and safety training to all employees involved in works • Workers to wear dust prevention PPEs such as masks Environmental pressures on workers • Not working during high temperatures and start the Contractor, NA (heat strokes, dust storms) work early in the morning and working in calm weather UWS/PMU and conditions. UNOPS • raise awareness on the importance of drinking enough water • Provide proper PPEs against heat and dust • Do not allow working during bad weather, rain, dust storms • Provide adequate and suitable breaks and supply workers with drinking/potable water • Ensure toilets are regularly cleaned and provided with water and soap Skin and eye irritation from chemical • Provide the required first-aid kit and the Portable Eye Contractor, 300$ handling (cement, oil during maintenance Wash UWS/PMU and work for vehicles etc., or during • All workers have to be equipped with required PPE that UNOPS are suitable for chemical handling rehabilitation work from epoxy, • Training for the first-aid techniques is required for the bituminous paint etc) work site team. 50 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Ensure trained workers handle chemicals • Ensure chemicals are handled, stored and disposed according to their materials safety data sheets • Presence of suitable spill prevention kits • Proper storage of hazardous substances and away from soil and water resources. • Ensure all chemicals including oil are stored and handled according to their MSDSs and at insulated zones from the ground to avoid contamination. • Ensure hazardous materials are labelled • Ensure oil is stored at an inaccessible ventilated area, away from heat Work Injuries and Electricity Shock • Inspect existing facility and apply all safety measures to Contractor , UWS/PMU 500$ prevent the risk of any injury to the workers by and UNOPS electricity shock during installation or the users during operation, and apply Hot Work Permit and Electricity Isolation Certificate subject to written approval by the UNOPS engineer provided before implementation of work. • Carefully design using appropriate technologies to minimize hazards. • Build security fences around electricity areas. • Contractor electricians should be well trained and provided with appropriate insolated PPE and work tools and should be aware of electricity shocks and avoidance techniques. • Avoid working during rainy times • Install danger signage in the electrical hazard areas and apply all safety measures to prevent exposures. • Ensure skilled workers are hired for each work. • Conduct regular awareness sessions and daily Toolbox Talks on OHS requirements before commencing any work. 51 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Only trained workers on electricity works shall operate electrical works Work –related injuries • Periodic inspection to ensure that mitigation measures Contractor, UWS/PMU NA are implemented and stop any unsafe act or unsafe and UNOPS situation. • Emergency response plan to be in place with details and contact of the nearest hospital or medical center, responsibilities are understood for all works, first aid boxes are available and a list of trained first aiders is posted and known by all workers with available transportation. • Immediately report all accidental occurrences with serious accident potential such as major equipment failures, contact with high-voltage lines, and exposure to hazardous materials, slides, or cave-ins to UNOPS • Contractor shall monitor, keep records and report on the following environmental and social issues: • Safety: hours worked, lost time injury (LTI), lost workdays, recordable incidents and corresponding Root Cause Analysis (lost time incidents, medical treatment cases), first aid cases, high potential near misses, and remedial and preventive activities required (for example, revised job safety analysis, new or different equipment, skills training, and so forth). • Environmental incidents and near misses: environmental incidents and high potential near misses and how they have been addressed, what is outstanding, and lessons learned. • Major works: those undertaken and completed, progress against project schedule, and key work fronts (work areas). • ESHS requirements: noncompliance incidents with permits and national law (legal noncompliance), project commitments, or other ESHS requirements. 52 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • ESHS inspections and audits: by Project Company, Independent Engineer, UNOPS and its implementing partners, or others—to include date, inspector or auditor name, sites visited and records reviewed, major findings, and actions taken. • Maintaining a record of injuries and accidents specifying cause and location • Provide a list of trained workers, whom will be checked for their training skills. Measures will be implemented onsite and followed by regular monitoring visits. • Ensuring the contractor is taking care of the safety of workers while working in the site and give all necessary vaccines to workers to prevent any infection with epidemic and pandemic diseases. • Report any major accidents to UNOPS and WB within 48 hours Manual Handling • Provide required information and training on manual Contractor, UWS/PMU NA handling to the site workers. and UNOPS • Ensure applying safe handling techniques. • Remove space constraints, ensure good housekeeping and providing improved layouts • Ensure use of appropriate PPE and safety materials. • Addressing potential use of handling aids with matching safety measures. • Provide awareness on healthy lifting techniques Poor onsite housekeeping, toilet and water • Perform regular site inspection Contractor, UWS/PMU , NA supply, leading to illness and disease. • Ensure implementing the waste management plan and UNOPS and TPM procedure. • Ensure toilets are regularly cleaned and provided with water and soap 53 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Excavation • Excavation will be less than 1 1m depth. Excavation Contractor, UWS/PMU NA area to be appropriately secured using barricades, and UNOPS fences and precaution tapes Reflective Safety signs to be placed Continuously remove the waste and transfer it to the approved disposal site by the local district authorities • Workers must wear safety masks to avoid dust from excavation activities. Risk of working activities involving entry • Maintain insurance for workers in sub-project site Contractor, UWS/PMU 700$ into confined spaces, including storage according to the requirements and conditions of and UNOPS tanks, wet wells, digesters, and pump insurance in the bidding documents which should stations. comply with labor law, UNOPS, and the World Bank regulations. • Provide occupational health and safety training to all employees involved in works. • Provide protective masks Half Face Mask Respirator with EN140 with P3 filters, safety helmets, goggles, shoes, and overall safety materials as appropriate. • Ensure selected PPEs are suitable to mitigate health and safety impacts related to sewer activities. • Ensure availability of first aid box. • The contractors should submit daily report on the movement of workers, approved and trained workers list, for workers working on the manholes or sewers. • The contractors should protect workers and public by covering openings and establishing protected fencing, barricaded and guardrails around worksite locations, and overall use with appropriate awareness and/or warning signage where appropriate on the worksite. • Maintain insurance for workers in the sub-project site according to the requirements and conditions of insurance in the bidding documents which should comply with labor law, UNOPS and the World Bank regulations. 54 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • The contractors should ensure the safety of workers (appropriate collective protection equipment as well as PPEs) while working on the manholes and sewers and give all necessary vaccines to workers to prevent any diseases that may infect them. • The contractors should provide suitable lighting inside the sewers and manholes during work hours. • Contractors shall prepare and submit method of statement and OHS risk assessment for high-risk work activities including deep excavations, lifting operations and confined spaces work such as (manholes and inspection chambers). • Provide self-contained breathing apparatus (oxygen cylinders) to all workers working in confined spaces and provide full body harness and lifelines for workers when working in confined spaces. Apply Permit to Work to ensure full compliance with OHS system and that all the measures are in place to ensure safety of public and workers. The contractors should conduct all works using trained workers using appropriate PPEs, including full face respiratory cartridge, disposable coverall/overall, and safety footwear with disposable boat cover for upper groundwork and for underground work (e.g., manholes and sewer lines). Other PPEs for Eye Protection (Safety Goggles), Hard Hat/Helmet, Gloves, Disposable Overalls and Boot Cover and all required PPEs, should be provided. • The contractors should provide necessary PPEs, including self-contained breathing apparatus (SCBA) provided to workers inside manholes and sewers with proper training on how to use them properly. • Workers should spend limited time in confined spaces. • Ensure presence of extra oxygen tanks. 55 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Ventilate confined areas using a fan prior accessing the area • Measure gases emitted from confined areas to determine if it is safe to get in • Ensure enough light is present in the confined area • Ensure workers spend limited time in confined spaces (10 minutes maximum) with overalls and oxygen tanks • Inspect PPEs prior usage • Only trained workers are allowed to work in confined areas • Ensure trained workers are aware of the risks of working in confined areas and safety measures • Ensure workers are attached to safety ropes in case of dizziness in confined places. • Store oil at inaccessible areas away from heat and with proper ventilation. • Ensure presence of fire extinguisher and train workers on how to use them. • Train workers to handle and store hazardous materials and wastes as per their material safety data sheets (MSDSs). • Provide proper PPEs for workers handling hazardous materials and wastes • Ensure presence of washing machines and wash areas for workers Dust and noise during excavation and while • Provide dust masks to workers Contractor , UWS/PMU NA using machineries and equipment (OHS) • Provide ear mufflers to workers working with or near and UNOPS noisy equipment and machines • -Ensure proper maintenance of equipment and machineries • Use dust sweeping methods and limited water for dust suppression 56 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Road accidents while transporting • Ensure drivers received awareness sessions on good Contractor, UWS/PMU NA equipment and materials driving practices such as maintaining speed limits and and UNOPS wearing seat belts • Conduct drug checkups on drivers. • Check availability of driving licenses with all drivers. • The driving speed limit is 15 KM/hr Risks from accidental electrical shocks from • Inspect existing facility and apply all safety measures to Contractor , UWSSP - NA electricity work prevent the risk of any injury to the workers by Sana’a and UNOPS electricity shock during installation or the users during operation, and apply Hot Work Permit and Electricity Isolation Certificate subject to written approval by the UNOPS engineer provided before implementation of work. • Carefully design using appropriate technologies to minimize hazards. • Build security fences around electricity areas. • Contractor electricians should be well trained and provided with appropriate insolated PPE and work tools and should be aware of electricity shocks and avoidance techniques. • Avoid working during rainy times • Install danger signage in the electrical hazard areas and apply all safety measures to prevent exposures. • Ensure skilled workers are hired for each work. • Conduct regular awareness sessions and daily Toolbox Talks on OHS requirements before commencing any work. The potential risks include coming into • Ensure presence of washing facilities for workers Contractor , UWSSP - 1000$ contact with biohazards, hazardous wastes • Ensure workers are vaccinated with necessary vaccines Sana’a and UNOPS such as pathogens from sludge and sewage, against Tetanus, Hepatitis and Typhoid and the occupational health and safety risks • Ensure workers are aware of the risks and are trained in associated with sewage pathogens, flies, and handling hazardous wastes, storing and disposing it rodents. according to its materials safety data sheet. 57 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Ensure workers are wearing PPEs and full body coverups when working with sewage • Include in safety training program for workers, safe handling and personal hygiene practices to minimize exposure to pathogens and vectors and encourage frequent washing Washing stations with water should also be provided • Use vacuum or suction trucks for removal of fecal sludge instead of removal of sludge and fecal matter with hands or manual methods • Train workers to handle and store hazardous materials and wastes as per their material safety data sheets (MSDSs). • Provide proper PPEs for workers handling hazardous materials and wastes including sewage (e.g., rubber gloves, aprons, boots, etc.). • Any skin cuts and abrasions should be properly covered to prevent any risks of infections • Goggles and protective clothing should be provided to workers to avoid sprays and splashes • Provide shower areas and changing areas for workers before leaving their work place and provide laundry services for work clothes • Provide vaccination to workers for Hepatitis B and tetanus and perform regular health checkups • Advise individuals with asthma, diabetes, or suppressed immune systems not to work at wastewater treatment facilities • Install safety showers and eye wash stations near the chlorine and ammonia equipment if present in facility and other areas where hazardous chemicals are stored or used 58 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) lack of an adequate GM as well as a workers • UNOPS will monitor the presence of a suitable GM at Contractor , UWSSP - NA GM the project site in order to achieve its policy, as well as Sana’a and UNOPS oblige the contractor to make a GM for the workers and ensure its effectiveness. Workplace grievance and • Conduct training courses for all project workers on anti- Contractor , UWSSP - NA dissatisfaction/discrimination in workplace discrimination and harassment policies. Sana’a and UNOPS • Educating workers about acceptable behavior, respectful communication, and the consequences of discrimination or harassment. • Promote a culture of inclusion and respect in the workplace. • Increase awareness of the GM and communication channels • Encouraging workers to report grievances or instances of discrimination. Life and Fire safety prevention measures There are several fire prevention measures during the Contractor, UWSSP - 1,200$ design preparation, design review, technical specification Sana’a and UNOPS preparation, work implementation and operation. Fire Prevention measures during design stage: -Selecting the proper size of cabling compatible with international standards to avoid overloading/overheating of the cables. -Include appropriate size of circuit breakers between the system components to prevent electrical surge. Fire Prevention measures of the system specifications: -Ensure high quality cables standard outdoor and indoor are applied. -Ensure high quality circuit breakers are provided. Fire Prevention measures during implementation and Training on fire safety and how to use fire extinguishers shall be provided to staff 59 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) The emergency response and accidents - Contractor has to prepare emergency response plan and establish and maintain an emergency preparedness and response system, in collaboration with appropriate and relevant third parties, including to cover: (i) the contingencies that could affect personnel of the sub- project to be financed; (ii) the need to protect the health and safety of sub-project workers; (iii) the need to protect the health and safety of the affected people and Affected communities. - The emergency preparedness and response system shall include (i) identification of the emergency scenarios, specific emergency response procedures, and training of emergency response teams, (ii) emergency contacts and communication systems/protocols (including Contractor, LWSC, communication with affected communities), (iii) Environmental 500$ procedures for interaction with government authorities Specialist, ESSO (emergency, health, environmental authorities), (iv) and UNOPS permanently stationed emergency equipment and facilities (e.g., first aid stations, firefighting equipment, spill response equipment, personal protection equipment for the emergency response teams), (v) protocols for the use of the emergency equipment and facilities with clear identification of evacuation routes and muster points emergency drills and their periodicity based on assigned emergency levels or tiers, (vi) decontamination procedures and means to proceed with urgent remedial measures to contain, (vii) limit and reduce pollution within the physical boundaries of the project sites, property and assets to the extent possible. - The emergency preparedness will include both the 60 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) construction and the operation phases, and a dedicated, trained, and competent contractor team will be trained to handle the emergency response responsibilities. First Aid and Accidents - Ensure that qualified first-aid by qualified personnel is always available. Appropriately equipped first-aid stations should be easily accessible throughout the place of work. - Provide workers with rescue and first-aid duties with dedicated training so as not to inadvertently aggravate exposures and health hazards to themselves or their co- workers. Training would include the risks of becoming infected with blood–borne pathogens through contact with body fluids and tissue. - Provide eye-wash stations and/or emergency showers close to all workstations where immediate flushing with water is the recommended first-aid response. - Provide dedicated and appropriately equipped first-aid room(s) where the scale of work or the type of activity being carried out so requires. - Equip first aid stations and rooms with gloves, gowns, and masks for protection against direct contact with blood and other body fluids. - Make widely available written emergency procedures for dealing with cases of trauma or serious illness, including procedures for transferring patient care to an appropriate medical facility. - Immediately report all accidental occurrences with serious accident potential such as major equipment 61 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) failures, contact with high-voltage lines, and exposure to hazardous materials, slides, or cave-ins to UNOPS. - Immediately investigate any serious or fatal injury or disease caused by the progress of work by the Contractor and submit a comprehensive report to UNOPS. - Details of the nearest hospital should be present on site. Hazardous Substances and Wastes - Ensure batteries , cement, oil and fuel are well placed in Contractor, NA. a safe and proper ventilated room with appropriate fire Environmental extinguisher and conduct regular monitoring and Specialist, ESSO and training on how to handle fire. UNOPS and UNOPS - Ensure all workers dealing with hazardous substances/materials and wastes are trained and are wearing proper PPEs - Ensure hazardous materials are labelled - Ensure presence of washing facilities for workers - Ensure workers are aware of the risks and are trained in handling hazardous wastes, storing and disposing it according to its materials safety data sheet - Provide dedicated battery enclosures or containment areas with proper flooring and containment trays to prevent any leakage or spills from reaching the soil. - Ensure that the battery storage area is secure and inaccessible to unauthorized personnel. - Provide training for personnel involved in battery handling and storage on proper procedures, including handling batteries safely and preventing contamination. Social Risks and mitigation measures Lack of workers awareness and knowledge • Contractor and workers to sign the code of conduct, and Contractor, UWS/PMU 500$ on social safeguard issues on gender, SEA ensure workers respected and adhere to the code of and UNOPS and GBV. conduct. 62 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Conduct regular awareness session on site in GBV prevention. • GM system is in place to handle any issue on Gender SEA and GBV. • GM system for all workers including providing complaints box and complaint means. • Ensure that all the GM channels posters are displayed in the site in a visible and accessible place for the community complaints, concerns and suggestions Access of public into working site. • Install barriers, danger warning signs and restriction Contractor, UWS/PMU 900$ signs to only authorized persons and signs showing the and UNOPS potential danger to the public. And establish barriers around the working site, equipment area and excavation area. • Do not allow public to access working sites in all cases • Ensure proper storage of construction material and fencing the storage area to prevent accessibility. Community Health and safety • Conduct management and safety plan for the sub- Contractor, UWS/PMU - NA project activities. and UNOPS • Install warning signs. • Temporary works: Provide and maintain required barricades, guards, fencing, shoring, temporary roadways, footpaths, lighting and traffic flagging. • The contractors should protect workers and public by covering openings and by protected fencing, barricaded and guardrails Child Labor • All workers should be more than 18 years old. Contractor, UWS/PMU NA • Verifying age of workers by checking IDs and official and UNOPS documents. • Ensure a worker log is available, and all workers are registered. Environmental Risks and Measures 63 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) Solid waste produced by work accumulated. • Properly and regularily collect, transport and dispose of Contractor, UWS/PMU - 600$ solid waste at designated permitted sites or landfill and UNOPS allocated by the local authorities and cleaning funds; • Properly covering trucks which transport collected waste to avoid spillage during transportation. • Attach and submit the waste receipt from the assigned landfill authorities. • Visual observation and applying equipment checklist Contractor, UWS/PMU - NA Air pollution due to emissions from for inspection to ensure low emission and well- and UNOPS equipment/transportation trucks , excavation maintained equipment will be only used. and lifting activities • Provide workers with proper PPEs • Use dust sweeping methods • Use minimal water and preferably grey water for dust suppression • Covering trucks which transport construction and waste materials. Noise impacts from machineries • Use of quiet/well-maintained equipment. Contractor, UWS/PMU - NA • Use operational noise mufflers. and UNOPS • Limit noisy activities to normal day hours. • Limit vehicle speed at critical locations. Soil and ground water contamination from oil • Ensure no wastes or excavated materials are stored Contractor, UWS/PMU - NA and grease ,sludge and batteries inappropriately to prevent contamination of ground and UNOPS water and water sources during installation of subversive pumps and excavation • Provide secondary containment for all chemical contained vessel or rumps. • Presence of suitable spill prevention kits • Proper storage of hazardous substances and away from soil and water resources. • Ensure workers are aware of the risks and are trained in handling hazardous wastes, storing and disposing it according to its materials safety data sheetProvide dedicated battery enclosures or containment areas with 64 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) proper flooring and containment trays to prevent any leakage or spills from reaching the soil. • Educate staff about the environmental impact of batteries and the importance of following proper storage and disposal practices. Noise impacts from machineries • Visual observation and applying equipment checklist Contractor, UWS/PMU - NA for inspection to ensure low emission and well- and UNOPS maintained equipment will be only used. • Provide workers with proper PPEs • Use minimal water and preferably grey water for dust suppression Hazardous of E-waste from Submersible • Extend the lifetime of a product or its constituent parts Contractor, UWS/PMU - NA Pump , cable through repair, reuse and refurbishment and UNOPS • Ensure E-waste are disposed according to their manufacturer’s guidelines and safety data sheet Operational Phase risks and measures Operation and Maintenance; Staff Health • Same mitigation measures for installation will apply for Contractor, UWSS, NA and Safety (i.e for risk of potential electric inspection and maintenance as well. UNOPS and Facility shock to the maintenance staff and working • The contractor to offer a training to the facility workers Administration. at height risks that may be caused during on OHS measures and maintenance training for the cleaning/ inspection or general maintenance system during maintenance of the pumps and facility of the pumps) and community health and safety (i.e. at maintenance areas). • Ensure no wastes or excavated materials are stored UNOPS, UWS/PMU NA Soil and groundwater contamination and inappropriately to prevent contamination of ground Facility Administration. waste from fuel storage water and water sources during installation of sludge and sewage subversive pumps and excavation • Provide secondary containment for all chemical contained vessel or rumps. • Presence of suitable spill prevention kits • Proper storage of hazardous substances and away from soil and water resources. 65 Implementation Estimated cost Potential Impact Factor Mitigation Measure Responsibility (USD) • Ensure all chemicals including oil are stored and handled according to their MSDSs (i.e., oil, sludge, used PPEs, etc.) and at insulated zones from the ground to avoid contamination. • Ensure hazardous materials are labelled • Ensure oil is stored at an inaccessible ventilated area, away from heat OHS risks from Electrical Shock during • Inspect existing facility and apply all safety measures to Facility Administration. NA maintenance prevent the risk of any injury to the workers by electricity shock during installation or the users during operation, and apply Hot Work Permit and Electricity Isolation Certificate subject to written approval by the WSLC engineer provided before implementation of work. • Carefully design using appropriate technologies to minimize hazards. • Build security fences around electricity areas. • WSLC electricians should be well trained and provided with appropriate insolated PPE and work tools and should be aware of electricity shocks and avoidance techniques. • Avoid working during rainy times • Install danger signage in the electrical hazard areas and apply all safety measures to prevent exposures. • Ensure skilled workers are hired for each work. • Conduct regular awareness sessions on OHS requirements before commencing any work. Lack of maintenance • Ensure regular maintenance of the stations is conducted Facility Administration. NA • Ensure continuous monitoring to detect any malfunction early Total cost 9,700$ 66 8 Environmental and Social Monitoring Plan The implementation of the mitigation measures will be monitored accordingly through daily, weekly and event-based by the Contractor, UWS/PMU and UNOPS. The aspects that will be monitored, which is provided in Table 6 , will be updated to accommodate any emergency or updated aspects that may be recommended by the monitoring reports. 67 TABLE 6: MONITORING PLAN Risk and monitored Measurements (incl. methods & Implementation Frequency aspects equipment) and indicators responsibility Community/Social- Health and Safety Public safety during Method: the rehabilitation Visual observation and photographic Daily basis during Contractor and work. documentation of safety measures. rehabilitation work UNOPS ESSO , Visual observation for installing of warning and weekly during H&S Officer and signs, barricading of working area with site inspection , UWS/PMU safety tapes and fencing/barricades to visits, prevent unauthorized access of public to the On any complaint working site including workers entrance. Indicator: Number of grievances, number of recorded complaints. The risk of Method: Weekly during employing children Site inspection, checking and documentation site inspection Contractor, for work activities. of contractor employee records and and regularly by UNOPS ESSO , checking/verifying age documents. TPM UNOPS, Indicator: UWS/PMU Number of cases of employees under 18 ,Gender years identified during the regular Mainstreaming inspection. officer and TPM Stakeholder Highlights, including formal and informal Continuous/ engagement: meetings, and information disclosure and Monthly Contractor dissemination—to include a breakdown of ,UNOPS, ESSO women and men consulted and themes and UWS/PMU coming from various stakeholder groups, including vulnerable groups (e.g., disabled elderly, children, etc.). Indicators: Number of engagement sessions Stakeholder Number of grievances and date submitted, Continuous/ grievances action(s) taken and date(s), resolution (if Monthly Contractor, any) and date, and follow-up yet to be taken UWS/PMU , grievances listed should include those UNOPS ESSO received since the preceding report and and UNOPS GM those that were unresolved at the time of admin , TPM and that report. Grievance data should be gender LWSC disaggregated. Indicators: Number of GM. 68 Risk and monitored Measurements (incl. methods & Implementation Frequency aspects equipment) and indicators responsibility Low aesthetic value Site inspection and documentation of Continuous/ of landscape such general landscape. Monthly Contractor and as accumulation of Indicators: UNOPS ESSO waste and debris in Number of reported complaints related to ,H&S Officer and the site. landscape , UWS/PMU Presence of waste at undesignated zones GBV and SEA Number of reported and registered cases of Continuous/ Contractor, issues SEA/SH through project GM Monthly UWS/PMU, Number of reported cases of contractor UNOPS ,TPM noncompliance to SEA/SH obligations in and GBV focal work sites point General Environmental Impacts Dust generation Method: Visual observation and Continuous/ Contractor, , and noise photographic documentation of equipment Weekly UWS/PMU and generation during induced dust clouds during work activities. UNOPS work Indicator: visible dust emissions implementation Indicator: Number of complaints regarding and from noise equipment/transpo rtation trucks. Waste generation, Inspection and photographic documentation. Continuous/Daily Contractor , proper disposal and Indicators: UWS/PMU and disposal of work’s Presence of waste at undesignated zones UNOPS debris and waste Presence of pests and flies materials. Noise impacts from Method: Continuous daily Contractor , machineries Site supervision/ and inweekly site UWS/PMU and inspection UNOPS inspection and documentation to ensure compliance with the noise mitigation measures Indicator: number of grievances related to noise Soil and ground Method: Daily for soil Contractor , water contamination Inspection and photographic contamination and UWS/PMU and from oil and grease documentation and water testing weekly for water UNOPS testing Indicators: Change in soil color and presence of visible fuel leaks Occupational Health and Safety Lifting Operations Method: Visual inspection to ensure that all Continuous/Daily Contractor, lifting activities in the work site are executed UWS/PMU and safely and as per the standard lifting safety UNOPS rules. 69 Risk and monitored Measurements (incl. methods & Implementation Frequency aspects equipment) and indicators responsibility Indicator: Number of injured workers, cause of injury and the specific activity required OHS adherence and PPE worker adherence. Electricity Work Method: Visual inspection to ensure that all Continuous/Daily Contractor, electricity safety rules are implemented, UWS/PMU and followed and communicated. UNOPS Ensure that only skilled workers are authorized to perform any electrical operations. Indicator: Number of injured workers and the specific activity required PPE worker adherence. Fire Method: Visual inspection to ensure that all Continuous/Daily Contractor, fire safety rules and practices are UWS/PMU and implemented by providing the following UNOPS extinguisher: Powder extinguisher, according to BS EN 3 Parts 7 to 9 and SS EN3 &UL listed. Indicator: Number of injured workers and the specific activity required PPE worker adherence. Number of fire events and causes Manual Handling Method: Visual inspection to ensure that all Continuous/Daily Contractor, manual handling activities are performed UWS/PMU and according to the OSH manual handling UNOPS safety rules and instructions. Ensure that the implementation of the safety techniques to control the manual handling risk is monitored continuously. Indicator: Number of injured workers and the specific activity required PPE worker adherence. Environmental Records of environmental incidents and high Continuous/ Daily Contractor, incidents and near potential near misses and how they have UWS/PMU and misses been addressed, how they have been UNOPS reported, incidents review, and lessons learned. Monitoring working in good weather conditions. 70 Risk and monitored Measurements (incl. methods & Implementation Frequency aspects equipment) and indicators responsibility Excavation Visual inspection to ensure that all Continuous/Daily Contractor, excavation activities are executed safely and UWS/PMU and all safety rules are implemented. UNOPS Hazardous Method: Continuous/Daily Contractor, Substances and Visual inspection to ensure batteries are UWS/PMU and Wastes maintenance free and regular monitoring. UNOPS Indicators: Presence of hazardous wastes in undesignated zones Fuel and chemicals containers are not properly labelled Number of fire events Presence of showers and washing facilities Battery stored in insulated area from the ground Operation and Ensure that all operation and maintenance Continuous/Daily Contractor, Maintenance (Staff safety procedures and awareness are UWS/PMU and Health and Safety) implemented, followed and monitored. UNOPS Number of OHS and maintenance trainings offered to workers. Work related Method: inspections and documentations Continuous daily Contractor, accidents and Indicator in the records: number of injured UWS/PMU,UNO injuries. worker and activity leading to injury PS and TPM Poor onsite Method: Site inspection. Weekly during site Contractor, housekeeping, Indicators: presence of pests, domestic waste inspection and UWS/PMU , toilet and water located outside designated bins, soap and regularly by TPM UNOPS and TPM supply, leading to sanitizer not observed illness and disease. Safety Hours worked, recordable incidents and Continuous/ Daily Contractor, corresponding Root Cause Analysis (lost UWS/PMU and time incidents, medical treatment cases, first UNOPS aid cases, high potential near misses, remedial and preventive measures required (for example, revised job safety analysis, new or different equipment, manual handling and skills training etc. Complaints. Number of GM Reports and number of Continuous/ Contractor, solved issues. weekly UWS/PMU and UNOPS Major works: Work undertaken and completed, progress Continuous/ Daily Contractor, against project schedule, and key work UWS/PMU and fronts (work areas). UNOPS 71 Risk and monitored Measurements (incl. methods & Implementation Frequency aspects equipment) and indicators responsibility E&S and OHS Non-compliance with OHS requirements, Continuous/ Daily Contractor, requirements: national law (legal noncompliance), project UWS/PMU and commitments and E&S requirements. UNOPS E&S/OHS By contractor, engineer, or others, including Continuous/ Daily Contractor, inspections and authorities to include date, inspector or UWS/PMU and audits: auditor name, sites visited and records UNOPS reviewed, major findings, and actions taken. Workers: Number of workers, indication of origin Continuous/ Daily Contractor, (expatriate, local, nonlocal nationals), UWS/PMU and gender, age with evidence that no child labor UNOPS is involved, and skill level (unskilled, skilled, supervisory, professional, management). Training on E&S Including dates, number of trainees, and Continuous / Contractor, issues topics. Weekly UWS/PMU and UNOPS Footprint Details of any work outside boundaries or Continuous/ Contractor, management: major off-site impacts caused by ongoing Monthly UWS/PMU and work—to include date, location, impact, and UNOPS actions taken. Worker Number of grievances and details including Continuous/ Contractor, grievances: occurrence date, grievance, and date Monthly UWS/PMU, submitted; actions taken and dates; UNOPS and TPM resolution (if any) and date; and follow-up yet to be taken grievances listed should include those received since the preceding report and those that were unresolved at the time of that report. Major changes to Monitor and record contractor’s Continuous/ Contractor, contractor’s environmental and social practices and Monthly UWS/PMU, environmental and noncompliance through visual inspections. UNOPS and TPM social practices. 72 Risk and monitored Measurements (incl. methods & Implementation Frequency aspects equipment) and indicators responsibility Deficiency and Actions taken in response to previous Continuous/ Contractor, performance notices of deficiency or observations Monthly UWS/PMU, management regarding E&S performance and/or plans for UNOPS and actions to be taken—these should continue TPM to be reported until UNOPS determines the issue is resolved satisfactorily. Complaints Complaints register will be kept on site and Continuous/ Contractor, Handling this will feed into the GM. Details of Monthly UWS/PMU and complaints received will be incorporated UNOPS into the audits as part of the monitoring process. Operation and Maintenance Waste emissions Follow same monitoring measures related to Follow same Facility operator (solid, E-waste and Env, Soc and OHS during rehabilitation for frequency for hazardous waste) relevant works. related OHS during - Number of complaints regarding waste during Maintenance work - Visible detection of waste stored at construction of undesignated zones relevant works. - Number of maintenance work performed For maintenance (monthly) Operation and - Ensure same monitoring measures are Continuous daily UNOPS, Maintenance (Staff implemented during operation and Contractor, Health and Safety maintenance UWS/PMU and and community - Number of workers injured Facility health and safety) - Number of trainings on OHS health and Administration. safety measures and on maintenance received by facility workers Lack of Number of maintenance trainings received by Continuous/ UNOPS, maintenance facility workers. Monthly Contractor, UWS/PMU and Facility Administration. All costs will be under the responsibility of each party including the contractor and will be included in the contract BoQs. 73 9 Public Consultation Public consultation process takes the form of semi-structured and direct interviews with local communities (Houseowners and housewives, as well as the old and young, as well as the educated , High school - bachelor's degree, and illiterate) with age range (20-50 years old ) and group discussions with other stakeholders in the selected Sub-project areas. The consultations were conducted in the subproject areas with total of 33 persons. UNOPS Female Social Facilitator has conducted interviews were conducted( by UNOPS female) with 33 local persons (15 females and 18 males) of the three lifting stations staff members. The consultation findings with interviewed people both males and females were noted as they have expressed their strong support to the subproject. They showed their interest in facilitating implementation and were eager for the subproject as it is a key priority for them. The consulted persons have expressed some concerns about the delay of commencement and implementation of work in addition to the use of poor materials in rehabilitation; 9.1 Consultation topics The consultations with men and women covered several issues and topics including: â—? Inform local communities about the subproject and its activities to be undertaken, its implementation; â—? Inform them about their rights to have a job opportunity during implementation. â—? Raise their awareness about subprojects' potential risks such as OHS, environmental, and social risks and required control measures. â—? Document and address the local communities’ concerns, expectations, and feedback. â—? Ensure the participation of subproject beneficiaries both females and males. â—? Discuss the positive impacts that the subprojects will have such as improved sanitation services. â—? Discuss subprojects' possible negative impacts such as odors and safety of workers and proposed mitigation measures and how to avoid and mitigate them. â—? Raise awareness regarding social safeguards such as GBV, SH, and abuse that may occur during the implementation and the required measures that should be taken in case of occurrence. â—? Inform them about how to use the GM to give their opinions regarding social safeguard, OHS, and any complaints and concerns without fear. Public consultation findings and feedback 9.2 Stakeholders engagement and information disclosure YIUSEP II-AF project level stakeholders’ engagement and information disclosure activities took place regularly by UNOPS and UWS/PMU. The project documents including ESCP, ESMF, LMP, SEP and RF have been communicated to the relevant stakeholders and disclosed in Arabic and English on the official UNOPS website. 74 UWS/PMU and UNOPS will ensure stakeholder engagement and information disclosure during implementation and operation with all representatives and communities affected by the subproject. Furthermore, the subproject contractor will be required to undertake a process of stakeholder engagement with representative persons and communities directly affected by the activities it undertakes, including, if necessary, the public disclosure of its C-ESMP. The subproject contractor will also maintain good relations with local communities throughout the subproject and will give these communities prior notice of plans and schedules as they might affect local people. Thus, the stakeholder engagement process and information disclosure will also be applicable in the subproject cycle. It is worth to mentioning that consultation and ESMP will be distributed to stakeholders such as WSSLC and MoWE. 9.3 Subproject sustainability UWS/PMU engages various stakeholders in implementation and the consultation process continues during and after implementation. To ensure sustainability of the subproject, a community committee is planned to be formed before the commencement date which will work to ensure and confirm community participation, and help in facilitating implementation. The committee is formed from local councils, utilities, representatives of youth and women. The key duty of such committees is to ensure sustainability of the subproject during and after the implementation phase. Also, coordination with Local Authorities / Councils took place to inform them on activities, the possibility of their role in facilitation during implementation. The implementation will take into consideration the climate change resilience to ensure sustainability through improving sanitation system capacity, ensuring work quality resistant to flash flood. 9.4 Consultation during implementation Consultations will continue during implementation with the previously consulted representative local communities to assess beneficiaries’ satisfaction on implementation of mitigation measures and accommodation of all their concerns and will conduct broader consultation with more beneficiaries and wider representatives of local communities’ citizens. To ensure citizen engagement during subproject implementation, the following mechanism will be adapted: â—? Continue consultation with local communities by interviews and using questionnaires to assess beneficiaries’satisfaction on the implementation of activities and safeguards. â—? Hold interviews during implementation of subproject in the targeted areas with both male and female citizens/ beneficiaries conducted by male and female moderators/facilitators in separate sessions; â—? Utilize GIS-based portal mapping for all activities including sub projects supported to promote transparency to reach more citizens. â—? Include a TPM component in reaching citizens and beneficiaries during implementation; â—? Receive feedback from citizens through the UWS/PMU and UNOPS established GM during implementation of subproject. â—? Explore using UNOPS’ remote monitoring tools for engaging citizens in monitoring and quality assurance of subproject activities. 75 Ongoing and Future Consultations Methods of Stakeholder Key Activities Stage When Responsibility engagement MoWE Provide information on the Implement Correspondences Monthly UWSSP Project 's progress ation (Phone/ Project Emails/WhatsApp) Manager Provide information on the Operation Correspondences two days UWSSP Project 's progress (Phone/ previous the Project Emails/WhatsApp) Implementation Manager LWSC Participation in the inspection Implement Field inspection Day of UWSSP of supplied materials. ation /Meeting inspection Engineer Provide facility in Implement Meeting One week supervision the project's ation previous the activities (Coordination to Implementation enable the contractor to commencing work) Provide information on the Implement Correspondences Bimonthly Project 's progress ation (Phone/ Emails/WhatsApp) Meeting Participation in the primary Implement Field visit and Day of primary receipt of implemented ation receipt project activities form the meeting contractor Evaluation project technical Operation Reporting Monthly performance Participation in the final Operation Field visit and Day of final receipt of implemented receipt project activities form the meeting contractor Local Coordination to remove waste Implement Meeting / letters Week previous UWSSP cleaning and debris from working sites ation the designer fund to the assigned landfill implementation engineer and ESSO Traffic Coordination to organize and Implement Meeting / letters Week previous UWSSP management facilitate traffic movement ation the designer implementation engineer and ESSO Communities In person public Weekly UWSSP meetings and supervisor 76 Raise Communities awareness Implement focus groups Once a month UWSSP about gender, SEA/SH, GBV ation and GRM ESSO resolve complaints and reply In person meetings When UWSSP on their concerns regarding and monitoring the project activities complaint ESSO and correspondences UWSSP (Phone/ supervisor Emails/WhatsApp) Contractor • Raise Contractor and Implement Awareness sessions Daily before UWSSP and workers workers awareness about ation work supervisor gender, SEA/SH, GBV, GRM and LMP First day of UWSSP • Raise Contractor and work and workers awareness on the ESSO Impact Assessment and Monthly the mitigation measures • Identification of ESHS requirements SCMCHA Coordination to issue permits Implement Meeting / letters Week previous UNOPS and to transport and deliver ation the materials to the subproject implementation UWSSP site Project Manager 77 10 Grievance Mechanism GM Bank procedures require that Grievance Mechanisms (GMs) be established and operational prior to commencement of the sub-projects, and that they continue to operate for one year following completion of the works for third party settlement of disputes arising from resettlement. This GM should take into account the availability of judicial recourse as well as traditional and community dispute resolution mechanisms. UNOPS has established Grievance Mechanism (GM) for YIUSEP-AF II to enable beneficiaries to communicate their concerns regarding the project activities. More specifically, the GM details the procedures that communities and individuals, who believe they are adversely affected by the project or a specific sub-project, can use to submit their complaints, as well as the procedures used by UNOPS and its local partners to systematically register, track, investigate and promptly resolve complaints. Accordingly, hard copies of the translated application of the GM (which attached in Annex 1) was provided to interviewed people and they have been informed that the GM contact information will be posted at the sub-project site to ensure any grievance can be addressed in an amicable manner. Resolving complaints at community level is always encouraged to address the problem that a person may have during implementation and/or operation phase. In any case, the project implementing partners must maintain records of grievances and complaints, including minutes of discussions, recommendations and resolutions made. 10.1 GM Procedures for Complaints Registering Complaints UNOPS is providing multiple access points to the UNOPS GM focal point for beneficiaries to voice their concerns. These access points will be advertised at sub-project level and put on the sign boards on each sub-project site, and include GM contact information including hotline, landline, mobile SMS, email and website: Address: Haddah Street, former European Union Office Building, Sana’a Tel: +967 1 504914 and +967 1 504915 SMS: +967 739888388 Email grm-yemen@unops.org Website: www.unops.org At the local level, UNOPS ensures that the subproject communities have easy access to the UNOPS GM (Grievance Mechanism) focal point by providing multiple access points and advertising them. These access points are specifically designed to facilitate communication and address concerns from the beneficiaries. To ensure easy access, UNOPS takes the following actions: Advertisement at sub-project level: UNOPS advertises the access points at the sub-project level. This means that information about how to contact the GM focal point is made readily available within the local communities. The specific details of the access points, including contact information, are displayed on signboards at each sub-project site. Inclusion of various contact methods: UNOPS provides multiple contact methods to accommodate different preferences and circumstances of the beneficiaries. The access points include the following: 78 Hotline: The beneficiaries can reach out to the GM focal point by calling the provided hotline numbers, which are +967 1 504914 and +967 1 504915. Mobile SMS: A dedicated mobile number, +967 739888388, is provided for beneficiaries to send SMS messages and communicate their concerns. Email: The beneficiaries can also contact the GM focal point by sending an email to grm-yemen@unops.org. This allows for written correspondence and the attachment of any relevant documents or evidence. Website: UNOPS provides a website, www.unops.org, where the beneficiaries can access additional information and resources related to the GM focal point and the grievance mechanism. Physical address: The physical address of the UNOPS office in Sana'a is provided as a point of contact. The address is Haddah Street, former European Union Office Building, Sana'a. Beneficiaries can visit the office in person if they prefer face-to-face communication By implementing these measures, UNOPS ensures that the subproject communities have multiple accessible channels to voice their concerns and seek resolution through the GM focal point. The provision of diverse contact methods and local advertising helps to facilitate direct and effective communication between the beneficiaries and UNOPS at the local level. Grievances can be brought up by affected people including workers in case of: (i) non-fulfillment of contracts or agreements; (ii) disputes related to destruction of assets or livelihoods; (iii) disturbances caused by rehabilitation activities; (iv) concerns around safety and protection related to project’s activities. Anonymous complaints will be admissible to their attention verbally or in writing by sub-projects affected communities or individuals, and will relay these concerns in writing to UNOPS on a next day basis by the UNOPS site supervision team or the contractor team UNOPS will determine if these concerns rise to the level of a complaint. UNOPS will register the complaint in a dedicated log by gender, age, and location, and include a copy of the complaint and supporting documents. A draft template for registering grievances is annexed. UNOPS will record and document complaints received in the sub-project file and the sub-project progress reports, including the number and type of complaints and the results of their resolution. The GM contact information will be posted in Arabic and be communicated through multiple channels to ensure all groups can easily access contact information and relevant mechanisms to provide feedback. Grievances can be brought up by affected people in case of: (i) non-fulfillment of contracts or agreements; (ii) disputes related to destruction of assets or livelihoods; (iii) disturbances caused by rehabilitation activities; (iv) concerns around safety and protection related to project’s activities. Anonymous complaints will be admissible to their attention verbally or in writing by sub-projects affected communities or individuals, and will relay these concerns in writing to UNOPS on a next day basis. 10.2 Tracking, Investigating and Resolving Complaints The GM log maintained by UNOPS will track the date the complaint was received, date responded to, the type of response, and if the complaint was resolved to the satisfaction of the plaintiff. 79 The ESSO will coordinate with local partners, local field staff and local government officials to ensure prompt follow up action in response to each complaint. More specifically, the GM focal point wills forename complaints: Inform the plaintiff if the complaint is accepted or rejected within 3 days from receiving the complaint; any technical input from project engineers; if necessary, the response will require input from project engineers. If the complaint is accepted, send the plaintiff an officially stamped review card indicating: â—? plaintiff name or legal representative â—? plaintiff address â—? complaint title â—? review date â—? list of annexes submitted with the complaint Work with engineers, local partners, and contractors to resolve the complaint within 28 days of its submission. 10.3 Grievance Categories The grievance could be among but not limited to the following categories: â—? Access to project benefits (e.g., no or insufficient jobs created for local communities); â—? Non-equal distribution of project services among target beneficiaries; â—? Disputes (e.g. matters raised by/related to beneficiaries). â—? Disturbance (e.g. noise, traffic road access and public safety etc.). â—? GBV/SH grievance. â—? Internal grievance (worker’s grievance). 10.4 Steps to handle GM â—? Publicizing: stakeholder’s consultation, printed materials; â—? Receiving and registering complaints: staff at local and central level who will be responsible for receiving registering and tracking complaints; â—? Acknowledging: The GM staff (team) acknowledges receipt of the complaint within 2-3 working days. Inform the complainant on the eligibility of his/her complaint; â—? Anonymous complaints: To be studied as well; â—? Reviewing and investigating, collect, review and analyze related documents; â—? Conducting interviews of the involved persons, officers and staff; â—? Analyzing the related national legislations & regulations, World Bank Policies & Guidelines and UNOPS standards; 80 â—? Summarizing the facts and findings; â—? Developing resolution options: based on the collected evidence, the GM staff (team) will draw conclusions, make recommendations for solutions, and present it to the complainant; â—? If the solution is not accepted, complaint will be presented to the Program Manager as a second level to appeal who can make the resolution and/or can delegate an arbitrary to investigate on the complaint and propose recommendations for resolution; â—? Implementing resolution: If the solution is accepted, then will be implemented; â—? Monitoring and closing: the complaint should be monitored for a reasonable period of time to make sure that the complainant does not express additional concerns, and then the complaint could be closed. â—? Reporting (recording): prepare concise summary reports of the complaints received, with the resolutions taken and status of resolutions implementation, and filled in the database with detailed records. Table 10 summarizes the complaints management review process. 81 11 Reporting of ESMP The UWS/PMU ESSO will report to UNOPS on monthly basis the implementation of the ESMP and UNOPS will report the ESMP implementation to the WB. There will be also irregular reports base on the situation and updates. The UWS/PMU Supervision Consultant will monitor and report monthly and irregularly on the level of mitigation measures implementation and environmental issues., the contractors shall monitor, keep records and report on the following environmental and social issues: safety, Environmental incidents and near misses, major works, ESHS requirements, ESHS inspections and audits: workers, training on ESHS issues, footprint management, external stakeholder engagement, details of any security risks, worker grievances, external stakeholder grievances, major changes to Contractors environmental and social practices, deficiency and performance management. The following table provides indicative reporting plan. TABLE 7: REPORTING PLAN What How Who ( He/She) When Compliance level to the ESMP including Based on monitoring Environmental Monthly from environmental and social issues, OHS, GM, etc. and inspections, log, Specialist ESSO UWS/PMU, the consultant reports, UNOPS. GM log Compliance level to the ESMP and Consultant based on UWS/PMU Monthly environmental and social issues: safety, monitoring, Supervision and based on environmental incidents and near misses, inspection, records, consultant cases major works, ESHS requirements, ESHS logs, contractor inspections and audits: workers, training on reports. ESHS issues, footprint management, external stakeholder engagement, details of any security risks, worker grievances, external stakeholder grievances, major changes to Contractors environmental and social practices, deficiency and performance management. Environmental and social issues: safety, Contractor ESSO Contractor Monthly environmental incidents and near misses, major based on monitoring, and based on works, ESHS requirements, ESHS inspections inspection, records, cases and audits: workers, training on ESHS issues, and logs. footprint management, external stakeholder engagement, details of any security risks, worker grievances, external stakeholder grievances, major changes to Contractors environmental and social practices, deficiency and performance management. 82 Annex 1: GM Complaint and Suggestion Form Yemen Integrated Urban ‫استمارة توثيق ومتابعة شكاوى المستÙ?يدين من‬ ‫المشروع الطارئ للخدمات الحضرية‬ Services Emergency Project - ‫المشروع الطارئ للخدمات الحضرية‬ ‫المتكاملة المرحلة الثانية التمويل االضاÙ?ي‬ YIUSEP II-AF ‫المتكاملة – المرحلة الثانية التمويل االضاÙ?ي‬ ‫نموذج أللية التظلمات والشكاوى‬ Sample of GM Complaint and Suggestion Form "Documenting and Monitoring Complaints Form of Beneficiaries of Yemen Integrated Urban Services Emergency Project YIUSEP II-AF" :‫االسم الثالثي للمستÙ?يد‬ Beneficiary Name Tel Number ‫رقم الهاتÙ? للمتابعة‬ :‫رقم البطاقة الشخصية‬ for follow up ID No. :‫العنوان الدائم‬ Permanent Address )‫وحدة‬/‫اسم النشاط المنÙ?Ø° (مركز‬ Name of Activity under implementation :‫المحاÙ?ظة‬ :‫المديرية‬ :‫القرية‬ :‫مكان تنÙ?يذ النشاط‬ Governorate District Village Place of activity under implementation ‫أخرى‬ ‫مالية‬ ‫Ù?نية‬ ‫إدارية‬ ‫نوع الشكوى‬ Other Financial Technical Administrative Complaint Type :‫موضوع الشكوى‬ Complaint Subject :‫الوضع الحالي‬ Current Situation :‫أسباب المشكلة‬ Reason of the problem :‫توقيع صاحب الشكوى‬ :‫التاريخ‬ Complainant Signature Date :739888388 Email :SMS - 01 504914/915 :UNOPS – Tool Free No 8000190 Tel:‫ الجهة التي يجب أن يقدم لها الشكوى‬- GM.yemen@unops.org........................................................................................ The entity, which the complaint should be forwarded to: .......................................................................................................:‫ الرأي Ù?ÙŠ جدية الشكوى‬- Opinion on the seriousness of the complaint ............................................. ............................................................: ‫ الجهة المحول لها الشكوى‬- The complaint transferred to ...........................................................................................:‫ المدة الزمنية الالزمة للبت Ù?ÙŠ الشكوى‬- Time required for response ..................................................................................:‫مدى رضى المستÙ?يد عن اال ستجابة لحل شكواه‬- Satisfaction of beneficiary in responding to his/her complaint Action taken: ‫اإلجراءات المتخذة‬ Date:‫التاريخ‬ The results of the action taken:‫ما ترتب عليها من نتائج‬ ................................................ :‫اسم مستلم الشكوى ووظيÙ?ته‬ Name of person received the complaint and his/her position ‫التاريخ‬/ Date : ....................... ‫توقيع الموظÙ? المختص‬/ Signature……... 83 Annex: 2 Environmental and Social Requirements for Contractors Contractors shall meet the following Environmental, Health, Safety and Social (including labor) requirements –thereafter called ESHS requirements1. The ESHS requirements include 9 sections 1. Contractor Environmental and Social Management Plan (C-ESMP) 2. ESHS Training 3. Construction Site Management 4. Occupational Health and Safety (OHS) 5. Chance Find Procedures 6. Emergency Preparedness and Response 7. Stakeholder Engagement 8. Code of Conduct 9. Contractor Environmental and Social Reporting Contractor Environmental and Social Management Plan (C-ESMP) • Prepare and submit to UWS/PMU / UNOPS for approval a Contractor Environmental and Social Management Plan (C-ESMP). • Include in the C-ESMP a detailed explanation of how the contractor’s performance will meet the ESHS requirements • Ensure that sufficient funds are budgeted to meet the ESHS requirements, and that sufficient capacity is in place to oversee, monitor and report on C-ESMP performance. • Put in place controls and procedures to manage their ESHS performance. • Get prior written approval from UWS/PMU Engineers before starting construction or rehabilitation activities. ESHS Training • Determine ESHS training needs in collaboration with UWS/PMU/ UNOPS • Maintain records of all ESHS training, orientation, and induction. • Ensure, through appropriate contract specifications and monitoring that service providers, as well as contracted and subcontracted labor, are trained adequately before assignments begin. • Demonstrate that its employees are competent to carry out their activities and duties safely. For this purpose, the Contractor shall issue a Competence Certificate for every person working on site (relative to trade and aspect of work assignment) that specifies which tasks can be undertaken by which key personnel. 84 • Training should include occupational health and safety measures, GBV HS and social health and safety measures, Environmental health and safety measures, waste management and hazardous materials management. Orientation Training • Provide ESHS orientation training to all employees, including management, supervisors, and workers, as well as to subcontractors, so that they are apprised of the basic site rules of work at/on the site and of personal protection and preventing injury to fellow employees. • Training should consist of basic hazard awareness, site-specific hazards, safe work practices, and emergency procedures for fire, evacuation, and natural disaster, as appropriate. Any site-specific hazard or color coding in use should be thoroughly reviewed as part of orientation training. Visitor Orientation • Establish an orientation program for visitors, including vendors that could access areas where hazardous conditions or substances may be present. • Visitors shall not enter hazard areas unescorted. • Ensure that visitors shall always be accompanied by an authorized member of the contractor, or a representative of UNOPS or UWS/PMU, who has successfully fulfilled the ESHS orientation training, and who is familiar with the project site construction hazards, layout, and restricted working areas. New Task Employee and Contractor Training • Ensure that all workers and subcontractors, prior to commencement of new assignments, have received adequate training and information enabling them to understand work hazards and to protect their health from hazardous ambient factors that may be present. The training should adequately cover the step-by- step process that is needed for Project activities to be undertaken safely, with minimum harm to the environment, including: o Knowledge of materials, equipment, and tools o Known hazards in the operations and how they are controlled o Potential risks to health o Precautions to prevent exposure o Hygiene requirements o Wearing and use of protective equipment and clothing o Appropriate response to operation extremes, incidents and accidents 85 Construction Site Management Vegetation • Prevent any unnecessary destruction, scarring, or defacing of the natural surroundings in the vicinity of the construction site • Protect all trees and vegetation from damage by construction operations and equipment, except where clearing is required for permanent works, approved construction roads, or excavation operations • Revegetate damaged areas on completion of the Works, and for areas that cannot be revegetated, scarifying the work area to a condition that will facilitate natural revegetation, provide for proper drainage, and prevent erosion • Use, as much as possible, local species for replanting and species that are not listed as a noxious weed • Repair, replant, reseed or otherwise correct, as directed by UNOPS or UWS/PMU, and at the Contractor’s own expense, all unnecessary destruction, scarring, damage, or defacing of the landscape resulting from the Contractors operations • Transport labor and equipment in a manner to avoid as much as possible damage to grazing land, crops, and property Protection of the Existing Installations • Safeguard all existing buildings, structures, works, pipes, cables, sewers, or other services or installations from harm, disturbance or deterioration during construction activities • Coordinate with local authorities to identify existing infrastructure that might not be visible • Repair any damage caused by the Contractor’s activities, in coordination with concerned authorities. • Take all reasonable precautions to prevent or reduce any disturbance or inconvenience to the owners, tenants or occupiers of properties to the construction activities, and more generally to the public • Maintain safe access to public and private properties that might be affected by construction activities. If necessary, provide acceptable alternative means of passage or access to the satisfaction of the persons affected. • Avoid working during night hours 86 Waste from Construction Activities • Collect and properly store and manage all solid wastes and hazardous wastes resulting from the construction activities, including construction debris and spoils, to prevent the contamination of soil and groundwater. In case chemicals are present they should be stored and disposed according to their Material Safety Data Sheets(MSDSs) • Remove unneeded excavation material from construction sites as soon as possible • Agree with relevant municipalities about construction waste disposal • Carefully select waste disposal sites, to be approved by UNOPS or UWS/PMU. • Minimize littering of roads by ensuring that vehicles are licensed and loaded in such a manner as to prevent falling off or spilling of construction materials, and by sheeting the sides and tops of all vehicles carrying mud, sand, other materials or debris • Transfer construction waste to assigned places in the selected waste disposal sites with documented confirmation. • Properly dispose of solid waste and debris and hazardous waste at designated permitted sites waste disposal sites allocated by the local authorities, and obtain a receipt of waste from the authorized landfill authority. Hazardous and Toxic Materials Toxic and deleterious wastes resulting from the Project Company's activities require special attention in order to forestall their introduction into the natural environment which could result in harm to people, aquatic life or natural growth of the area. The Contractor shall take precautions relative to the conditions specified herein. • Train workers regarding the handling of hazardous materials • Store hazardous materials as per the statutory provisions of the Manufactures, Storage and Import of Hazardous Chemicals Rules (1989), under the Environment (Protection) Act, 1986. • Provide adequate secondary containment for fuel storage tanks and for the temporary storage of other fluids such as lubricating oils and hydraulic fluids, • Use impervious surfaces for refueling areas and other fluid transfer areas • Train workers on the correct transfer and handling of fuels and chemicals and the response to spills • Provide portable spill containment and cleanup equipment on site and training in the equipment deployment • Deposit or discharge toxic liquids, chemicals, fuels, lubricants and bitumen into containers for salvage or subsequent removal to off-site locations. • Treat hazardous waste separately from other waste • Avoid the storage or handling of toxic liquid adjacent to or draining into drainage facilities. • Keep absorbent materials or compounds on Site in sufficient quantities corresponding to the extent of possible spills. 87 Area Signage • Appropriately mark hazardous areas. • Install warning signs • Ensure that signage is in accordance with international standards and is well known to, and easily understood by workers, visitors and the general public as appropriate. • Demarcate work sites with safety tape, fencing or barricades, as appropriate, to prevent unauthorized access to the construction sites • Safeguard public safety by covering holes and by installing guardrails along temporary pathways. Decommissioning of Worksites and Plant • Clear construction sites of any equipment or waste, and ensuring that the sites are free from contamination. • Dispose of or recycle any equipment or waste in an appropriate and environmentally sound manner. • Hand construction sites over to the original owners, taking into account his/her wishes and national legislation. Health and Safety Severe Weather and Facility Shutdown • Design and build work place structures to withstand the expected elements for the region and designate an area designated for safe refuge, if appropriate. • Develop Standard Operating Procedures (SOPs) for project or process shut-down, including an evacuation plan. Lavatories and Showers • Provide adequate lavatory facilities (toilets and washing areas) for the number of people expected to work atthe construction sites, and make allowances for segregated facilities, or for indicating whether the toilet facility is “In Useâ€? or “Vacantâ€?. • Provide toilet facilities with adequate supplies of hot and cold running water, soap, and hand drying devices. • Where workers may be exposed to substances poisonous by ingestion and skin contamination may occur, provide facilities for showering and changing into and out of street and work clothes. Potable Water Supply • Provide adequate supplies of potable drinking water from a fountain with an upward jet or with a sanitary means of collecting the water for the purposes of drinking • Ensure that water supplied to areas of food preparation or for the purpose of personal hygiene (washing or bathing) meets drinking water quality standards Clean Eating Area • Where there is potential for exposure to substances poisonous by ingestion, make suitable arrangements to provide clean eating areas where workers are not exposed to the hazardous or noxious substances 88 Personal Protective Equipment (PPE) • Identify and provide at no cost appropriate PPE to workers, the workers of subcontractors, as well as to visitors, which gives adequate protection without incurring unnecessary inconvenience to the individual • Ensure that the use of PPE is compulsory. • Provide sufficient training in the use, storage and maintenance of PPE to its workers and workers of its subcontractors. • Properly maintain PPE, including cleaning when dirty and replacement when damaged or worn out; • Determine requirements for standard and/or task-specific PPE based on of Job specific Safety Analysis (JSA); • Consider the use of PPE as a last resort when it comes to hazard control and prevention, and always refer to the hierarchy of hazard controls when planning a safety process. Noise Institute appropriate measures to reduce the exposure of workers to construction noise, including but not limited to: • Avoid exposure to a noise level greater than 85 dB(A) for a duration of more than 8 hours per day without hearing protection. In addition, no unprotected ear should be exposed to a peak sound pressure level (instantaneous) of more than 140 dB(C). • Enforce the use of hearing protection should be enforced actively when the equivalent sound level over 8 hours reaches 85 dB(A), the peak sound levels reach 140 dB(C), or the average maximum sound level reaches110 dB(A). • Provide hearing protective devices capable of reducing sound levels at the ear to at most 85 dB(A). • Reduce the “allowedâ€? exposure period or duration by 50 percent for every 3 dB(A) increase in in excess of 85dB(A). • Perform periodic medical hearing checks on workers exposed to high noise levels. • Rotate staff to limit individual exposure to high levels. • Install practical acoustical attenuation on construction equipment, such as mufflers. • Use silenced air compressors and power generators • Keep all machinery in good condition • Install exhaust silencing equipment on bulldozers, compactors, crane, dump trucks, excavators, graders, loaders, scrapers and shovels. • Post signs in all area where the sound pressure level exceeds 85 dB(A). • Shut down equipment when not directly in use • Provide advance notice to occupants if an activity involving high level impact noise is in close proximity to buildings. First Aid and Accidents • Ensure that qualified first-aid by qualified personnel is always available. Appropriately equipped first-aid stations should be easily accessible throughout the place of work. • Provide workers with rescue and first-aid duties with dedicated training so as not to inadvertently aggravate exposures and health hazards to themselves or their co- workers. Training would include the risks of becoming infected with blood–borne pathogens through contact with bodily fluids and tissue. 89 • Provide eye-wash stations and/or emergency showers close to all workstations where immediate flushing with water is the recommended first-aid response. • Provide dedicated and appropriately equipped first-aid room(s) where the scale of work or the type of activity being carried out so requires. • Equip first aid stations and rooms with gloves, gowns, and masks for protection against direct contact with blood and other body fluids. • Make widely available written emergency procedures for dealing with cases of trauma or serious illness, including procedures for transferring patient care to an appropriate medical facility. • Immediately report all accidental occurrences with serious accident potential such as major equipment failures, contact with high-voltage lines, and exposure to hazardous materials, slides, or cave-ins to UNOPS andUWS/PMU. • Immediately investigate any serious or fatal injury or disease caused by the progress of work by the Contractor, and submit a comprehensive report to UNOPS and UWS/PMU. Communicable Diseases Sexually-transmitted diseases (STDs), such as HIV/AIDS, are the communicable diseases of most concern because oflabor mobility. Recognizing that no single measure is likely to be effective in the long term, the Contractor shall implement a combination of behavioral and environmental modifications to mitigate communicable diseases: • Conduct Information, Education and Consultation Communication (IEC) campaigns, at least every other month, addressed to all construction site staff (including all the Contractor’s employees, all subcontractors ofany tier, consultants' employees working on the site, and truck drivers and crew making deliveries to the site for Works and Services executed under the Contract, concerning the risks, dangers and impact, and appropriate avoidance behavior of communicable diseases. • Ensure ready access to medical treatment, confidentiality and appropriate care, particularly with respect to migrant workers. • Promote collaboration with local authorities to enhance access of workers families and the community to public health services and ensure the immunization of workers against common and locally prevalent diseases. • Provide basic education on the conditions that allow the spread of other diseases such as COVID-19, Lassa Fever, Cholera and Ebola. The training should cover sanitary hygiene education. • Prevent illness in immediate local communities by: o Conducting immunization programs for workers in local communities to improve health and guard againstinfection. o Providing health services. COVID-19 In the context of the COVID-19 pandemic, Contractors shall develop and implement measures to prevent or minimize an outbreak of COVID-19, and develop procedures indicating what should be done if a worker gets sick. The measures shall include: • Assessing the characteristics of the workforce, including those with underlying health issues or who may be otherwise at risk 90 • Confirming that workers are fit for work, including temperature testing and refusing entry to sick workers • Considering ways to minimize entry/exit to site or the workplace, and limiting contact between workers and the community/general public • Training workers on hygiene and other preventative measures, and implementing a communication strategy for regular updates on COVID-19 related issues and the status of affected workers • Treating workers who are or should be self-isolating and/or are displaying symptoms • Assessing risks to continuity of supplies of medicine, water, fuel, food and PPE, taking into account international, national and local supply chains • Reducing, storing and disposing of medical waste • Adjusting work practices, to reduce the number of workers and increase social distancing • Expanding health facilities on-site compared to usual levels, developing relationships with local health care facilities and organize for the treatment of sick workers • Building worker accommodations further apart, or having one worker accommodation in a more isolated area,which may be easily converted to quarantine and treatment facilities, if needed • Establishing a procedure to follow if a worker becomes sick (following WHO guidelines) • Implementing a communication strategy with the community, community leaders and local government in relation to COVID-19 issues on the site. Emergencies • Establish and maintain an emergency preparedness and response system, in collaboration with appropriate andrelevant third parties including to cover: (i) the contingencies that could affect personnel and facilities of the project to be financed; (ii) the need to protect the health and safety of project workers; (iii) the need to protect the health and safety of the Affected Communities. The emergency preparedness and response system shall include: o Identification of the emergency scenarios o Specific emergency response procedures o Training of emergency response teams o Emergency contacts and communication systems/protocols (including communication with AffectedCommunities when necessary) o Procedures for interaction with government authorities (emergency, health, environmental authorities) o Permanently stationed emergency equipment and facilities (e.g., first aid stations, firefighting equipment, spill response equipment, personal protection equipment for the emergency response teams) o Protocols for the use of the emergency equipment and facilities o Clear identification of evacuation routes and muster points o Emergency drills and their periodicity based on assigned emergency levels or tiers o Decontamination procedures and means to proceed with urgent remedial measures to contain, limit and reduce pollution within the physical boundaries of the project property and assets to the extent possible. Stakeholder Engagement The Project Company will be required to undertake a process of stakeholder engagement with representative persons and communities directly affected by the activities it undertakes, including if necessary, the public disclosure of its 91 C-ESMP. The Project Company shall also maintain throughout the Project good relations with local communities and will give these communities prior notice of plans and schedules as they might affect local people. The stakeholder engagement process will also be applicable in the event of land acquisition associated with changes in the footprint of activities. Labour Force Management Labour Influx • Avoid contamination of fresh water sources • Provide opportunities for workers to regularly return to their families • Provide opportunities for workers to take advantage of entertainment opportunities away from rural host communities • Ensure that children and minors are not employed directly or indirectly on the project, and keep registration and proof of age for all employees on-site. • Pay adequate salaries for workers to reduce incentive for theft • Pay salaries into workers’ bank accounts rather than in cash • Get an appropriate mix of locally and non- locally procured goods to allow local project benefits while reducing risk of crowding out of and price hikes for local consumers • Establish substance abuse prevention and management programs • Hire workers through recruitment offices, and avoid hiring “at the gateâ€? to discourage spontaneous influx ofjob seekers • Identify authorized water supply source and prohibiting use from other community sources; • Put in place measures to reduce water and electricity consumption; • Employ locals to the extent possible; • Develop and adopt a Gender Action Plan to promote the transfer of construction skills to local women, to facilitate their employment at the Project site, including training and recruitment targets. Labor Conditions • Implement the measures and commitments defined in the Labor Management Procedures. A copy of the LMPcan be found in the Project ESMF • Provide all workers with terms and conditions that comply with Yemeni Labor Legislation, most particularly Decree 5/1995) and applicable International Labour Organization conventions on workplace conditions. Insurance • Provide insurance for call employees involved in onsite activities, as indicated by Yemen’s Labor Law • Compensate any employee for death or injury, except to the extent that liability arises. Grievance Mechanism for Workers The Contractor will put in place a Grievance Mechanism for its workers and the workers of its subcontractors that is proportionate to its workforce. The GM shall be distinct from the Project level Grievance Mechanism for affected individuals and communities, and shall adhere to the following principles: • Provision of information. All workers should be informed about the grievance mechanism at the time they arehired, and details about how it operates should be easily available, for example, included in worker documentation or on notice boards. • Transparency of the process. Workers must know to whom they can turn in the event of a grievance and the 92 support and sources of advice that are available to them. All line and senior managers must be familiar with their organization's grievance procedure. • Keeping it up to date. The process should be regularly reviewed and kept up to date, for example, by referencing any new statutory guidelines, changes in contracts or representation. • Confidentiality. The process should ensure that a complaint is dealt with confidentially. While procedures may specify that complaints should first be made to the workers’ line manager, there should also be the option of raising a grievance first with an alternative manager, for example, a human resource (personnel) manager. • Non-retribution. Procedures should guarantee that any worker raising a complaint will not be subject to any reprisal. • Reasonable timescales. Procedures should allow for time to investigate grievances fully, but should aim for swift resolutions. The longer a grievance is allowed to continue, the harder it can be for both sides to get backto normal afterwards. Time limits should be set for each stage of the process, for example, a maximum time between a grievance being raised and the setting up of a meeting to investigate it. • Right of appeal. A worker should have the right to appeal to the World Bank or national courts if he or she isnot happy with the initial finding. • Right to be accompanied. In any meetings or hearings, the worker should have the right to be accompanied by a colleague, friend or union representative. • Keeping records. Written records should be kept at all stages. The initial complaint should be in writing if possible, along with the response, notes of any meetings and the findings and the reasons for the findings. Any records on SEA shall be registered separately and under the strictest confidentiality. • Relationship with collective agreements. Grievance procedures should be consistent with any collective agreements. • Relationship with regulation. Grievance processes should be compliant with the national employment code. Protection from Sexual Exploitation and Abuse • Provide repeated training and awareness raising to the workforce about refraining from unacceptable conducttoward local community members, specifically women • Inform workers about national laws that make sexual harassment and gender-based violence a punishable offence which is prosecuted • Prohibit its employees from exchanging any money, goods, services, or other things of value, for sexual favors or activities, or from engaging any sexual activities that are exploitive or degrading to any person. • Develop a system to capture gender-based violence, sexual exploitation and workplace sexual harassment related complaints/issues. • Adopt a policy to cooperate with law enforcement agencies in investigating complaints about gender-based violence. Protection from Child Labor • Verify that workers are older than 18 when hiring • Exclude all persons under the age of 18. • Review and retain copies of verifiable documentation concerning the age of workers Code of Conduct • Contractors shall ensure that all employees, including those of subcontractors, are informed about and sign Code of Conduct: 93 Contractor Environmental and Social Reporting Contractors shall monitor, keep records and report on the following environmental and social issues: • Safety: hours worked, lost time injury (LTI), lost workdays, recordable incidents and corresponding Root Cause Analysis (lost time incidents, medical treatment cases), first aid cases, high potential near misses, and remedial and preventive activities required (for example, revised job safety analysis, new or different equipment, skills training, and so forth). • Environmental incidents and near misses: environmental incidents and high potential near misses and how they have been addressed, what is outstanding, and lessons learned. • Major works: those undertaken and completed, progress against project schedule, and key work fronts (work areas). • ESHS requirements: noncompliance incidents with permits and national law (legal noncompliance), project commitments, or other ESHS requirements. • ESHS inspections and audits: by Project Company, Independent Engineer, UNOPS and its implementing partners, or others—to include date, inspector or auditor name, sites visited and records reviewed, major findings, and actions taken. • Workers: list of workers at each site, confirmation of ESHS training, indication of origin (expatriate, local, nonlocal nationals), gender, age with evidence that no child labor is involved, and skill level (unskilled, skilled, supervisory, professional, management). • Training on ESHS issues: including dates, number of trainees, and topics. • Footprint management: details of any work outside boundaries or major off-site impacts caused by ongoing construction—to include date, location, impacts, and actions taken. • External stakeholder engagement: highlights, including formal and informal meetings, and information disclosure and dissemination—to include a breakdown of women and men consulted and themes coming fromvarious stakeholder groups, including vulnerable groups (e.g., disabled, elderly, children, etc.). • Details of any security risks: details of risks the Project Company may be exposed to while performing its work—the threats may come from third parties external to the project. • Worker grievances: details including occurrence date, grievance, and date submitted; actions taken and dates; resolution (if any) and date; and follow-up yet to be taken—grievances listed should include those received since the preceding report and those that were unresolved at the time of that report. • External stakeholder grievances: grievance and date submitted, action(s) taken and date(s), resolution (if any) and date, and follow-up yet to be taken—grievances listed should include those received since the preceding report and those that were unresolved at the time of that report. Grievance data should be gender- disaggregated. • Major changes to Contractors environmental and social practices. • Deficiency and performance management: actions taken in response to previous notices of deficiency or observations regarding ESHS performance and/or plans for actions to be taken should continue to be reported to UNOPS until it determines the issue is resolved satisfactorily. 94 Annex 3 Consultation Questionnaires Samples 95 96 97 98 99 100