The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Kiribati Digital Government Project (P176108) EAST ASIA AND PACIFIC | Kiribati | IBRD/IDA | Investment Project Financing (IPF) | FY 2022 | Seq No: 6 | Archived on 09- Jun-2024 | ISR00742 Implementing Agencies: Ministry of Information, Communications and Transport, Ministry of Justice 1. OBJECTIVE 1.1 Development Objective Original Development Objective (Approved as part of Approval package on 24-May-2022) To build the foundations and strengthen the Recipient's technical and institutional capacity for digital public service delivery. Has the Development Objective been changed since Board Approval of the Project Objective? No 2. COMPONENTS Name Component 1. Digital Government Enabling Environment:(Cost 2,000,000.00) Component 2. Digital Government Foundational Infrastructure:(Cost 5,000,000.00) Component 3. Digital ID and e-Signatures:(Cost 2,500,000.00) Component 4. Government Services Portal and Priority User-Centric Digital Services:(Cost 1,500,000.00) Component 5. Project Management:(Cost 1,000,000.00) 3. OVERALL RATINGS Name Previous Current Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Substantial Substantial Jun 10, 2024 Page 1 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) 4. KEY ISSUES & STATUS 4.1 Implementation Status and Key Decisions 1. Digital ID solution. The Digital Transformation Office is working with MOJ and the Office of the AG to establish high-level plans for a digital ID solution responsive to GoK’s priority use cases. Initial use cases prioritized by GoK, which are to be aligned with technical development, include access to healthcare and crisis response assistance, management of social protection programs, access to employment and education, and access to informational services. 2. ID-related Enabling Environment. A gap analysis of the current framework for ID in Kiribati (including the National ID Act, e-transactions law and related enabling/governance instruments, plus sector-specific laws relating to use cases (such as “Know Your Customer” or KYC requirements) will be undertaken under the legal TA financed under Component 1.3. All deliverables under the TA will align with the Principles on Identification for Sustainable Development, including principles on accessibility and inclusion, data protection by design and default, and security. 3. The procurement of the national portal is nearing completion. The national portal will be able to verify citizens’ identity when they apply for online public services; including for use cases for social assistance and pensions, healthcare and crisis responses, and employment and education. 5. SYSTEMATIC OPERATIONS RISK-RATING TOOL Rating at Approval Last Approved Rating Risk Category Approval Package - ISR Seq. 05 - 16 Nov Proposed Rating 25 May 2022 2023 Political and Governance Moderate Moderate Moderate Macroeconomic Moderate Moderate Moderate Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Substantial Substantial Moderate Sustainability Fiduciary Substantial Substantial Moderate Environment and Social Moderate Moderate Moderate Stakeholders Low Low Low Jun 10, 2024 Page 2 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Overall Substantial Substantial Substantial Jun 10, 2024 Page 3 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) 6. RESULTS 6.1 PDO Indicators by PDO Outcomes Establishing Foundations for Digital Government Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Establishment and No Jul/2022 Yes 10-Nov-2023 Yes Mar/2027 operationalization of Digital Comments on Establishment and operationalization of the Digital Transformation Office Transformation Office achieving targets (Yes/No) Regulatory framework for No Jun/2022 No 10-Nov-2023 Yes Mar/2027 digital government and Comments on Laws and regulations adopted to support digital government, that includes addressing digital economy adopted achieving targets cybersecurity, cybercrime, data protection, digital ID, digital transactions, e-commerce and (Yes/No) Netsafe principles and practices. 0.00 Jul/2022 0.00 28-May-2024 0.00 28-May-2024 3.00 Mar/2027 Services using digital identity Comments on Measures the number of services that are using automated authentication capabilities in the verification of persons achieving targets digital ID system and interfaces developed through the project to verify the identity of their (Number) customers and clients. National portal users 0.00 Jul/2022 0.00 10-Nov-2023 60.00 Mar/2027 reporting satisfaction with Comments on National portal users reporting satisfaction with select public digital services select public digital services achieving targets (Percentage) Of which women 0.00 Jun/2022 0.00 10-Nov-2023 50.00 Mar/2027 (Percentage) 6.2 Intermediate Results Indicators by Components Jun 10, 2024 Page 4 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Component 1. Digital Government Enabling Environment Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Digital Government No Jul/2022 No 10-Nov-2023 Yes Mar/2027 Implementation Roadmap Comments on Elaboration and adoption of Digital Government Implementation Roadmap Completed (Yes/No) achieving targets No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 Change management Comments on Strategy for change management elaborated and adopted strategy adopted (Yes/No) achieving targets Development of a legal and No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 regulatory framework that Comments on Relevant data protection and/or privacy laws passed and implemented, including through adequately protects achieving targets the designation of an independent data protection commission individuals' personal data and privacy (Yes/No) Adoption of implementing No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 regulations on e-transactions Comments on Implementing regulations giving effect to e-transactions Act (enable e-transactions and e- to ensure applicability of e- achieving targets signature) across the public sector adopted by government to promote a whole-of- transactions Act across public government approach to e-service delivery sector (Yes/No) Number of government 0.00 Jul/2022 0.00 28-May-2024 0.00 28-May-2024 30.00 Mar/2027 officials trained under the Comments on Implementation of training activities relating to cybersecurity and digital government cybersecurity program achieving targets foundations designed to strengthen cybersecurity (disaggregated by gender) (Number) Of which female 0.00 Jul/2022 0.00 28-May-2024 0.00 28-May-2024 15.00 Mar/2027 (Number) Component 2. Digital Government Foundational Infrastructure Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Jun 10, 2024 Page 5 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Government Enterprise No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 Architecture Developed Comments on Government Enterprise Architecture has been developed and is operational (Yes/No) achieving targets Government Cloud Designed No Jun/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 and Operationalized Comments on Government Cloud Solution has been designed and is operational (Yes/No) achieving targets Disaster Recovery and No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 Business Continuity Plan Comments on Development and Adoption of a Disaster Recovery and Business Continuity Plan for govt Adopted (Yes/No) achieving targets data center and cloud-based Govt IT systems Component 3. Digital ID and e-Signatures Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year Gender and Inclusion No Jul/2022 No 10-Nov-2023 Yes Mar/2027 Diagnostic Completed Comments on Gender and Inclusion Diagnostic completed (Yes/No) achieving targets National ID and civil No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 registration system upgraded Comments on Enhancements to the National ID and Civil Registration System are operational. (Yes/No) achieving targets Digital ID and e-Signature No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 system operational Comments on The digital ID and e-Signature system goes live, with the ability to issue digital IDs to (Yes/No) achieving targets registrants and facilitate electronic signatures 0.00 Jul/2022 0.00 10-Nov-2023 20,000.00 Mar/2027 Number of people with Comments on People issued with digital IDs, disaggregated by gender and location digital IDs (Number) achieving targets of which are female 0.00 Jul/2022 0.00 28-May-2024 0.00 28-May-2024 10,000.00 Mar/2027 (Number) Jun 10, 2024 Page 6 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Component 4. Government Services Portal and Priority User-Centric Digital Services Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year National government portal No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 designed and developed Comments on Design and implementation of national government has been completed (Yes/No) achieving targets User-centric digital services 0.00 Jul/2022 0.00 28-May-2024 0.00 28-May-2024 3.00 Mar/2027 implemented by government Comments on Select user-centric digital services have been implemented by government on national portal (Number) achieving targets Of which are providing 0.00 0.00 1.00 information on Comments on Informational service on available resources for GBV Prevention and Response. available GBV achieving targets prevention and response services (Number) Citizen engagement feedback No Jul/2022 No 28-May-2024 No 28-May-2024 Yes Mar/2027 mechanism incorporated in Comments on Two-way citizen engagement feedback mechanism incorporated in national government national government portal achieving targets portal (Yes/No) Users of select digital 0.00 Jul/2022 0.00 28-May-2024 0.00 28-May-2024 50.00 Mar/2027 services that are women Comments on This indicator will track the percentage of users of select digital services supported through (Percentage) achieving targets the Project who are women, disaggregated by location Of whom from Outer 0.00 Jun/2022 0.00 10-Nov-2023 30.00 Mar/2027 Islands (Percentage) Component 5. Project Management Baseline Actual (Previous) Actual (Current) Closing Period Indicator Name Value Month/Year Value Date Value Date Value Month/Year 0.00 Jul/2022 0.00 10-Nov-2023 70.00 Mar/2027 Jun 10, 2024 Page 7 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Grievances responded to Comments on Percentage of grievances, information requests, or feedback received via the project GRM and/or resolved within achieving targets responded to and/or resolved within stipulated service standards (ex: High/Medium/Low stipulated service standards priority responded to within 5/10/30 working days respectively) (Percentage) Jun 10, 2024 Page 8 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) 7. DATA ON FINANCIAL PERFORMANCE 7.1 Cumulative Disbursements 7.2 Disbursements (by loan) Loan/Credit/TF Status Original Revised Cancelled Disbursed Undisbursed % Disbursed IDA-E0030 Effective 12.00 12.00 0.00 0.38 11.08 3.15% 7.3 Key Dates (by loan) Loan/Credit/TF Status Approval Signing Effectiveness Orig. Closing Rev. Closing IDA-E0030 Effective 25-May-2022 13-Jun-2022 06-Sept-2022 31-Mar-2027 31-Mar-2027 8. KEY DATES Jun 10, 2024 Page 9 of 10 The World Bank Implementation Status & Results Report Kiribati Digital Government Project (P176108) Key Events Planned Actual Approval 25-May-2022 25-May-2022 Effectiveness 06-Sept-2022 06-Sept-2022 Mid-Term Review No. 05 10-Mar-2025 Operation Closing/Cancellation 31-Mar-2027 9. RESTRUCTURING HISTORY 10. ASSOCIATED OPERATION(S) There are no associated operations Jun 10, 2024 Page 10 of 10