The World Bank                                                                                    Implementation Status & Results Report
           Justice for Business Project (P167247)



Justice for Business Project (P167247)


 EUROPE AND CENTRAL ASIA | Croatia | Governance Global Practice |
 IBRD/IDA | Investment Project Financing | FY 2020 | Seq No: 7 | ARCHIVED on 07-Jun-2023 | ISR56018 |


 Implementing Agencies: Ministry of Economy and Sustainable Development (MoESD), Ministry of Justice and Public Administration (MoJPA),
 Ministry of Physical Planning, Construction and State Assets (MoPPCSA), Republic of Croatia



 Key Dates


  Key Project Dates

   Bank Approval Date: 31-Mar-2020                                            Effectiveness Date: 29-Jun-2020
   Planned Mid Term Review Date: 01-May-2023                                  Actual Mid-Term Review Date: 17-Apr-2023
   Original Closing Date: 30-Jun-2025                                         Revised Closing Date: 30-Jun-2025
 pdoTable

 Project Development Objectives

  Project Development Objective (from Project Appraisal Document)
  The Project Development Objective is to improve the business regulatory procedures and justice service standards for businesses andcitizens.


  Has the Project Development Objective been changed since Board Approval of the Project Objective?
  No


 Components Table

 Name
 Reducing the administrative burden for businesses to interact with government
 Improving justice services for businesses and citizens
 Project Management and Technical Assistance

 Overall Ratings

 Name                                                                       Previous Rating                          Current Rating

 Progress towards achievement of PDO                                        Moderately Satisfactory                 Moderately Satisfactory
 Overall Implementation Progress (IP)                                       Moderately Satisfactory                 Moderately Satisfactory
 Overall Risk Rating                                                        Substantial                             Substantial


 Implementation Status and Key Decisions

  Project performance has improved since the last ISR of December 2022. Total disbursement now stand at approximately 35% of the IBRD loan. As
  of April 2023, disbursement linked results have been achieved and related disbursements processed in relation to the following disbursement link
  indicators: DLI #1 Implementation of a single digital window for LLCs, DLI #2 Licensing requirements published online with selected licenses
  digitalized, DLI 3#a Simplifying construction permitting, DLI #3b Simplifying the requirements for professional services in the construction sector,
  DLI #4 Increased uptake of e-Justice tools, DLI #5 reduction of the court backlog of cases older than 10 years and DLI #6 reduction in disposition
  time.
  A Grievance Redress Mechanism has been established for the Project and is accessible in the following link:https://mpu.gov.hr/istaknute-
  teme/projekti/projekti-ostalo/projekti-financirani-iz-zajmova-medjunarodnih-financijskih-institucija/poziv-na-javno-savjetovanje/21598.



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            Justice for Business Project (P167247)




  Risks


 Systematic Operations Risk-rating Tool


  Risk Category                                                  Rating at Approval            Previous Rating                Current Rating

  Political and Governance                                       Substantial                  Substantial                   Substantial
  Macroeconomic                                                  Moderate                     Substantial                   Substantial
  Sector Strategies and Policies                                 Substantial                  Substantial                   Substantial
  Technical Design of Project or Program                         Substantial                  Substantial                   Substantial
  Institutional Capacity for Implementation and
                                                                 Substantial                  Substantial                   Substantial
  Sustainability
  Fiduciary                                                      Moderate                     Moderate                      Moderate
  Environment and Social                                         Moderate                     Moderate                      Moderate
  Stakeholders                                                   Moderate                     Moderate                      Moderate
  Other                                                          --                            --                             --
  Overall                                                        Substantial                  Substantial                   Substantial



  Results


 PDO Indicators by Objectives / Outcomes



   Improvement of business regulatory procedures

    IN01286532
    ►Time and number of procedures to register an LLC (Text, Custom)

                                        Baseline                      Actual (Previous)             Actual (Current)         End Target
                                                                                                                             Additional 20%
                                        19.5 days and 7               9 days and a single           9 days and a single      reduction (30% of
    Value                               procedures to start an        procedure to start an         procedure to start an    baseline) in the time
                                        LLC                           LLC.                          LLC.                     and procedures for
                                                                                                                             registering LLCs
    Date                                31-Dec-2019                   16-Dec-2022                   21-Apr-2023              30-Jun-2025
                                        Measured as a percentage reduction in time and the number of procedures. Since the Doing Business
                                        Report was cancelled, the team has relied on alternative data sources, such as the information provided
                                        by the Ministry of Economy and Sustainable Development (MoESD). Moreover, the WB team hired a
   Comments:                            Consultant to provide an independent third party review of the information submitted by the Ministry. The
                                        Consultant has confirmed this information. The verification protocol as provided in the Project Operational
                                        Manual was revised accordingly.

    IN01286534



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    ►Percentage of licenses with information on licensing requirements published online (Text, Custom)

                                       Baseline                    Actual (Previous)            Actual (Current)          End Target
                                       0 percent licensed          0 percent licensed           0 percent licensed
                                       activities with online      activities with online       activities with online
    Value                                                                                                                 75%
                                       information on licensing    information on licensing     information on
                                       requirements                requirements                 licensing requirements
    Date                               31-Dec-2019                 16-Dec-2022                  21-Apr-2023               30-Jun-2025

   Comments:                           Number of licenses that can be applied for and obtained online

    IN01286536
    ►Number of procedures to obtain a construction and a use permit (Text, Custom)

                                       Baseline                    Actual (Previous)            Actual (Current)          End Target
                                                                                                                          Additional 20%
                                                                                                36% reduction (14
                                                                   63% reduction (14                                      reduction (35% from
                                                                                                procedures) in the
                                       22 procedures to obtain     procedures) in the                                     the baseline) in the
                                                                                                number of procedures
    Value                              a construction permit and   number of procedures to                                number of procedures
                                                                                                to obtain a
                                       a use permit                obtain a construction                                  to obtain a
                                                                                                construction permit
                                                                   permit and a use permit.                               construction and a use
                                                                                                and a use permit.
                                                                                                                          permit
    Date                               31-Dec-2019                 16-Dec-2022                  21-Apr-2023               30-Jun-2025
                                       Since the Doing Business Report was cancelled, the team relied on alternative data sources, such as the
                                       information provided by the Ministry of Construction, Physical Planning and State Assets. Accordingly, the
                                       verification protocol was revised as documented in the Project Operational Manual. The WB team also
                                       hired a Consultant that provided independent third party review and confirmed the information submitted
   Comments:                           by the Ministry. Thus, the verification process based on the revised POM has been completed and the
                                       confirmation package was submitted for disbursement.




   Improvement of justice service standards for businesses and citizens

    IN01286533
    ►Disposition time for the issuance of judicial decisions in cases before commercial courts (DLI 6) (Text, Custom, PBC)

                                       Baseline                    Actual (Previous)            Actual (Current)          End Target
                                                                                                                          240 days (25%
                                       320 days
    Value                                                          252 days                     245 days                  reduction)


    Date                               31-Dec-2019                 31-Oct-2022                  31-Dec-2022               31-Dec-2023
                                       Disposition Time (DT) of commercial cases. The disposition time is measured from January 1 to
                                       December 31. The MOJPA shared evidence of partial achievement (9,38% reduction compared to the
                                       baseline) of the 2021 DLR in 2021, which was verified and submitted for disbursement. During the latest
                                       mission in November, 2022, the MoJPA informed of further developments and prospects for further
                                       progress towards 2023 DLR.
                                       Following the established reporting practice, the MOJPA has notified the Bank of the progress against the
   Comments:
                                       baseline and the target results from January 01 to October 31, in 2022. The current value of 252 days is
                                       based on the calculation of the court’s performance and includes performance data only for ten months
                                       (January-October) in 2022. This is the main reason for the different values reported in previous ISRs, and
                                       results reported at the end of the year. Next comparable and commensurable data will be available in
                                       ICMS at the end of this calendar year, December 31, 2022, and reported in the first Q of 2023.

    IN01286535

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   ►Court users’ and stakeholders’ satisfaction with respect to service delivery in the four selected courts (citizen engagement indicator) (Text,
   Custom)

                                       Baseline                     Actual (Previous)             Actual (Current)           End Target
                                                                                                  Terms of Reference
                                                                                                  for Court Users'
                                                                                                  Survey are being
                                                                                                  reviewed and updated
                                                                                                  by special person
                                                                    Terms of Reference for        hired by the PIU. The
                                                                    Court Users' Survey are       plans are to hire a
                                                                    being reviewed and            Consultancy (second
                                                                    updated by special            quarter 2023) to
                                                                    person hired by the PIU.      conduct the survey/s
                                                                                                                             20% increase in user
                                                                    The plans are to hire a       during 2023 and 2024
                                       TBD (The baseline will                                                                and stakeholder
                                                                    Consultancy to conduct        and provide
                                       be set by the results of a                                                            satisfaction from the
    Value                                                           the survey/s in the first     preliminary baseline
                                       survey to be conducted                                                                baseline in the four
                                                                    quarter of 2023 and           results before starting
                                       after loan effectiveness)                                                             court facilities where
                                                                    provide preliminary           of the civil works on
                                                                                                                             renovation is done
                                                                    baseline results by April,    each court (Kutina -
                                                                    2023. (The baseline will      September 2023 ,
                                                                    be set by the results of a    Zagreb II Phase -
                                                                    survey/s to be                September 2023,
                                                                    conducted).                   Varaždin – February
                                                                                                  2024, Vinkovci – April
                                                                                                  2024. (The baseline
                                                                                                  will be set by the
                                                                                                  results of a survey/s to
                                                                                                  be conducted).
    Date                               31-Dec-2019                  13-Jun-2022                   24-May-2023                31-Dec-2024
                                       Measured through a survey as court users’ and stakeholders’ satisfaction with respect to the quality of
                                       justice service delivery in the four selected courts. It is expected first survey/s to be conducted in Q2 2023
   Comments:
                                       that would inform the baseline.



 Intermediate Results Indicators by Components



   1.1. Removing regulatory barriers for market entry and operation

    IN01286540
    ►Implementation of a single digital window for LLCs (DLI 1) (Text, Custom, PBC)

                                       Baseline                     Actual (Previous)             Actual (Current)           End Target
                                                                                                                             A single digital
                                                                                                                             window, which can be
                                                                                                                             accessed from
                                                                                                                             different entry points,
                                                                                                                             is the only system for
                                                                    A single digital window       A single digital window
                                                                                                                             the completion of all
                                       The single digital window    that offers online            that offers online
                                                                                                                             the formalities required
    Value                              for LLCs is not              business registration for     business registration
                                                                                                                             by the 5 agencies
                                       operational                  LLCs is operational and       for LLCs is operational
                                                                                                                             (Commercial Court
                                                                    in use.                       and in use.
                                                                                                                             Registry, Tax
                                                                                                                             Administration,
                                                                                                                             Statistics, Pension and
                                                                                                                             Health Insurance) to
                                                                                                                             start an LLC and



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                                                                                                                         registration of at least
                                                                                                                         five types of changes.


    Date                               31-Dec-2019                13-Jun-2022                  21-Apr-2023               29-Dec-2023

                                       First milestone has been achieved.
   Comments:

   IN01286547
   ►Number of changes for LLCs that are digitalized through the single digital window (e.g. change in address, name, directors, voluntary
   liquidation) (Number, Custom)

                                       Baseline                   Actual (Previous)             Actual (Current)         End Target

    Value                              0.00                       0.00                         0.00                      5.00

    Date                               31-Dec-2019                13-Jun-2022                  21-Apr-2023               30-Jun-2025

    IN01286548
    ►Percentage of new LLCs disaggregated by gender (Percentage, Custom)

                                       Baseline                   Actual (Previous)             Actual (Current)         End Target

    Value                              0.00                       0.00                         0.00                      100.00

    Date                               31-Dec-2019                13-Jun-2022                  21-Apr-2023               30-Jun-2025

   IN01286549
   ►Beneficiary satisfaction with business registration services offered through single digital window(citizen engagement indicator) (Percentage,
   Custom)

                                       Baseline                   Actual (Previous)             Actual (Current)         End Target

    Value                              0.00                       0.00                         0.00                      60.00

    Date                               31-Dec-2019                13-Jun-2022                  21-Apr-2023               30-Jun-2025

    IN01286551
    ►Beneficiary satisfaction with the online information licensing platform (citizen engagement indicator) (Percentage, Custom)

                                       Baseline                   Actual (Previous)             Actual (Current)         End Target

    Value                              0.00                       0.00                         0.00                      60.00

    Date                               31-Dec-2019                13-Jun-2022                  21-Apr-2023               30-Jun-2025

    IN01286552
    ►Licensing requirements are published online, and selected licenses are digitalized (DLI 2) (Text, Custom, PBC)

                                       Baseline                   Actual (Previous)             Actual (Current)         End Target
                                                                                                                         An online informational
                                                                                                                         portal with licensing
                                       There is no online                                                                requirements is
                                                                  There is no online           There is no online
                                       informational licensing                                                           operational
                                                                  informational licensing      informational licensing
                                       portal; 0 licenses
    Value                                                         portal; 0 licenses           portal; 0 licenses
                                       published                                                                         Licensing for 15
                                                                  published                    published
                                       online/digitalized                                                                business activities is
                                                                  online/digitalized           online/digitalized
                                                                                                                         digitalized and
                                                                                                                         transactional




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    Date                               31-Dec-2019                   13-Jun-2022                  21-Apr-2023               29-Dec-2023



   1.2. Simplifying construction permitting and improving market functioning in the construction sector

    IN01286541
    ►Simplifying construction permitting (DLI 3a) (Text, Custom, PBC)

                                       Baseline                      Actual (Previous)            Actual (Current)            End Target
                                                                     a. E-Dozvola platform is
                                                                     fully operational in
                                                                                                  E-Dozvola platform        E-Dozvola platform
                                                                     Croatia, including in City
                                                                                                  reflects simplified       reflects simplified
                                                                     of Zagreb.
                                                                                                  construction permitting   construction permitting
                                       E-Dozvola platform is not     b. Construction
                                                                                                  procedures and is         procedures and is
                                       operational in the city of    permitting procedures
    Value                                                                                         upgraded to include       upgraded to include
                                       Zagreb                        have been simplified by
                                                                                                  the “E-Construction       the “E-Construction
                                                                     the ministry in charge of
                                                                                                  Logbook” and              Logbook” and
                                                                     construction by
                                                                                                  issuance of the use       issuance of the use
                                                                     introducing the e-
                                                                                                  permit                    permit
                                                                     Conference module in e-
                                                                     Dozvola platform.
    Date                               31-Dec-2019                   13-Jun-2022                  21-Apr-2023               31-Dec-2022

                                       Both milestones have been achieved and confirmed.
   Comments:

    IN01286544
    ►Simplifying requirements for the provision of professional services in the construction sector (DLI 3b) (Text, Custom)

                                       Baseline                      Actual (Previous)            Actual (Current)            End Target
                                                                                                  One (1) requirement
                                                                     One (1) requirement          (mandatory
                                                                     (mandatory professional      professional chamber
                                                                     chamber membership is        membership is
                                                                     abolished) for each of the   abolished) for each of
                                                                                                                            At least one
                                                                     two professions (works       the two professions
                                       0 requirements are                                                                   requirement for each
                                                                     manager and site             (works manager and
                                       simplified in the provision                                                          of the 4 additional
    Value                                                            manager) in the              site manager) in the
                                       of professional services                                                             professions in the
                                                                     construction                 construction
                                       in the construction sector                                                           construction sector is
                                                                     sector is simplified. The    sector is simplified.
                                                                                                                            simplified
                                                                     withdrawal procedure         The withdrawal
                                                                     was completed in             procedure was
                                                                     October and mil. 1 EUR       completed in October
                                                                     disbursed.                   and mil. 1 EUR
                                                                                                  disbursed.
    Date                               31-Dec-2019                   13-Jun-2022                  21-Apr-2023               29-Dec-2023



   2.1. Expanding the use of electronic services in the justice sector

   IN01286537
   ►Increased uptake of e-Justice tools: a) First instance courts (misdemeanor depts. within municipal and administrative courts) that are
   integrated in ICMS; b) Courts using e-communication system (DLI4) (Text, Custom, PBC)

                                       Baseline                      Actual (Previous)            Actual (Current)          End Target
                                       Misdemeanor                   (I milestone): 19            (I milestone): 19         Four Administrative
                                       departments within            municipal courts use e-      municipal courts use      Courts and the High
    Value
                                       municipal courts and          communication; and           e-communication; and      Administrative Court
                                       administrative courts are     misdemeanour                 misdemeanour              are integrated in ICMS;


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                                       not integrated in the       departments within            departments within            and at least nine
                                       ICMS                        municipal courts,             municipal courts,             additional municipal
                                       All commercial courts (9)   including High                including High                courts use the e-
                                       integrated in ICMS          Misdemeanour Court            Misdemeanour Court            communication system
                                                                   integrated in ICMS            integrated in ICMS            (2021).
                                       All commercial courts       (achieved, verified and       (achieved, verified and
                                       use e-communication         disbursed).                   disbursed).
                                       with lawyers, courts
                                       experts and bankruptcy      (II milestone): Additional    (II milestone):
                                       trustees.                   9 municipal courts – 31       Additional 9 municipal
                                                                   courts in total use e-        courts – 31 courts in
                                       2 municipal courts use e-   communication and all         total use e-
                                       communication system.       (4) administrative courts     communication and all
                                                                   and High Administrative       (4) administrative
                                                                   Court integrated in ICMS      courts and High
                                                                   (achieved, verified by        Administrative Court
                                                                   TPV and evidence              integrated in ICMS
                                                                   package submitted for         (achieved, verified by
                                                                   disbursement). With this,     TPV and evidence
                                                                   final target for this DLI     package submitted for
                                                                   has been fully achieved.      disbursement). With
                                                                                                 this, final target for this
                                                                                                 DLI has been fully
                                                                                                 achieved.




    Date                               31-Dec-2019                 25-Nov-2022                   25-Nov-2022                   31-Dec-2021
                                       This DLI has been fully achieved and disbursement made.
   Comments:

   IN01286543
   ►Percentage of e-briefs in total number of commercial courts briefs (communication of the courts with parties to the proceedings)
   (Percentage, Custom)

                                       Baseline                    Actual (Previous)             Actual (Current)              End Target

    Value                              2.59                        69.61                         54.00                         45.00

    Date                               31-Dec-2019                 31-Dec-2021                   31-Dec-2021                   31-Dec-2024

                                       Achievements to date are above end-target.
   Comments:



   2.2. Improving efficiency of dispute resolution in municipal and commercial courts

    IN01286538
    ►Reduction of court backlog of cases older than 10 years (DLI 5) (Text, Custom, PBC)

                                       Baseline                    Actual (Previous)             Actual (Current)              End Target
                                                                                                                               30% reduction with
    Value                              9131 cases                  6292 cases                    7909 cases
                                                                                                                               respect to the baseline

    Date                               31-Dec-2019                 31-Oct-2022                   31-Dec-2022                   31-Dec-2022
                                       (I Milestone): Verified (77,2% achievement-8426 cases) and partially disbursed (3,088 mil.) upon
                                       evidence and report presented by the MoJPA and courts at the end of 2020.
                                       The Annual Report on the judicial branch for 2021 presented by the president of the Supreme court (SC)
   Comments:
                                       before the Parliament informs of the significant increase of the aging case index and additional “inflow” of
                                       13 669 cases to the backlog of older than 10 years. Despite the fact that the courts managed to resolve 13
                                       805 cases during 2021, with decreased number of judges-especially at the first instance where most of


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                                        the backlog resides- the result for 2021 kept the level of backlog as in 2020 (8,426 cases). The president
                                        of the SC requested the county courts to prepare a plan for reducing the cases older than 7 years and
                                        MOJPA has included this new target in the new strategy for development of judiciary (NRRP 2021-2026,
                                        National Plan for justice development 2022-2026). Better and closer monitoring mechanism of age
                                        structure has been put in place and it remains to be seen if the next milestone (20% reduction) will be
                                        achieved by the end of 2022, when the data comparable to the baseline will be available.
                                        During the November mission, MoJPA presented the latest data for 2022 (between Jan-Oct 2022) which
                                        show remarkable progress and almost 31% less cases or 6292 cases are older than 10 years which
                                        represents 2,03% of the total number of pending cases. This achievement is beyond the final target of
                                        30% set for this DLI. Nonetheless, a case-flow in November and December is yet to be seen before being
                                        able to analyze the exact reduction against the baseline

    IN01286546
    ►Percentage of cases older than 10 years against the total number of unresolved/pending cases (Percentage, Custom)

                                        Baseline                    Actual (Previous)            Actual (Current)            End Target

    Value                              2.55                         2.03                         2.03                        1.50

    Date                               31-Dec-2019                  31-Oct-2022                  31-Oct-2022                 31-Dec-2024
                                        Percentage of cases older than 10 years against the total number of unresolved/pending cases. The
                                        percentage has increased in comparison to 2021, due to the increased number of aging cases (age case
   Comments:                            index) during 2021. However, overall number of all pending cases is reducing. Relevant comparable data
                                        will be available at the end of this calendar year.



   2.3. Rehabilitation and upgrading of selected court facilities

    IN01286545
    ►Improvement in energy efficiency certificate grade (Text, Custom)

                                        Baseline                    Actual (Previous)            Actual (Current)            End Target
                                                                                                                             Zagreb – Energy
                                                                                                                             Efficiency Certificate:
                                                                    Zagreb - Energy              Zagreb - Energy             C
                                       Zagreb - Energy
                                                                    Efficiency Certificate: F    Efficiency Certificate: F
                                       Efficiency Certificate: F
                                                                                                                             Varazdin – Energy
                                                                    Varazdin - Energy            Varazdin - Energy           Efficiency Certificate:
                                       Varazdin - Energy
                                                                    Efficiency Certificate: F    Efficiency Certificate: F   C
                                       Efficiency Certificate: F
    Value
                                                                    Kutina - Energy              Kutina - Energy             Kutina – Energy
                                       Kutina - Energy
                                                                    Efficiency Certificate: F    Efficiency Certificate: F   Efficiency Certificate:
                                       Efficiency Certificate: F
                                                                                                                             C
                                                                    Vinkovci - Energy            Vinkovci - Energy
                                       Vinkovci - Energy
                                                                    Efficiency Certificate: F    Efficiency Certificate: F   Vinkovci – Energy
                                       Efficiency Certificate: F
                                                                                                                             Efficiency Certificate:
                                                                                                                             C


    Date                               31-Dec-2019                  13-Jun-2022                  13-Jun-2022                 31-Dec-2024
                                        Improved energy efficiency through reduced primary energy, heating, cooling and water consumption will
   Comments:                            be observed following reconstruction of courts.

    IN01286550
    ►User satisfaction with the witness and victims vulnerable user-friendly spaces in the Zagreb Municipal Court (Text, Custom)

                                        Baseline                    Actual (Previous)            Actual (Current)            End Target



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                                                                                                Terms of Reference
                                                                                                for Court Users'
                                                                   Terms of Reference for
                                                                                                Survey are currently
                                                                   Court Users' Survey are
                                                                                                reviewed by the
                                                                   currently reviewed by the
                                                                                                specialist hired by the
                                                                   specialist hired by the
                                                                                                PIU. The Consultancy
                                       TBD (A baseline survey      PIU. The Consultancy for
                                                                                                for conducting surveys     30% increase in user
                                       will be carried out after   conducting surveys is
    Value                                                                                       is expected to be hired    satisfaction from the
                                       effectiveness to            expected to be hired at
                                                                                                in the second quarter      baseline
                                       determine the baseline.)    the beginning of 2023
                                                                                                of 2023 and collect
                                                                   and collect and provide
                                                                                                and provide
                                                                   preliminary (baseline)
                                                                                                preliminary (baseline)
                                                                   data for all (four)
                                                                                                data for all (four)
                                                                   locations, by April 2023.
                                                                                                locations, by
                                                                                                December 2023.
    Date                               31-Dec-2019                 21-Nov-2022                  24-May-2023                31-Dec-2024
                                       Satisfaction survey on the witness and victims vulnerable user-friendly spaces in the Zagreb Municipal
                                       Court. It is expected first survey to be conducted in the first semester of 2023 that would inform the
   Comments:
                                       baseline.



   2.4. Strengthening Public Investment Management practices in the judiciary

    IN01286539
    ►Rollout of the investment and facility management application for the judiciary (Text, Custom)

                                       Baseline                    Actual (Previous)            Actual (Current)           End Target
                                                                                                The Government
                                                                   The Government decided
                                                                                                decided to implement
                                                                   to implement this facility
                                       Investment and facility                                  this facility
                                                                   management tool across
                                       management application                                   management tool
                                                                   all sectors, so the                                     Investment and facility
                                       for the judiciary has not                                across all sectors, so
                                                                   procurement has been                                    management
                                       been rolled out.                                         the procurement has
    Value                                                          postponed until                                         application for the
                                                                                                been postponed until
                                                                   specifications for other                                judiciary has been
                                       Technical specifications                                 specifications for other
                                                                   sectors are finalized and                               rolled out
                                       prepared for                                             sectors are finalized
                                                                   ready to publish for e-
                                       procurement process                                      and ready to publish
                                                                   consultation and
                                                                                                for e-consultation and
                                                                   tendering procedure.
                                                                                                tendering procedure.
    Date                               31-Dec-2019                 20-Jun-2022                  24-May-2023                31-Dec-2023
                                       The project also envisioned the strengthening of the Public Investment Management practices in the
                                       judiciary. However, so far, the investment and facility management application for the judiciary has not
                                       been rolled out yet. The technical specifications have been prepared for the procurement process but are
   Comments:                           still pending. This delay is due to the transfer of competence for procurement of these services from the
                                       MoJPA to the Central State Office for Digital Society, which are in charge for digitization of the public
                                       sector. This issue has been raised by the World Bank and will be followed up at the Steering Committee.



   Citizen Engagement

    IN01286542
    ►Number of outreach events organized (citizen engagement indicator) (Number, Custom)

                                       Baseline                    Actual (Previous)            Actual (Current)           End Target

    Value                              0.00                        0.00                         0.00                       4.00




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    Date                               31-Dec-2019                 21-Nov-2022                    24-May-2023                31-Dec-2023
                                       Citizen engagement events organized (for instance, focus groups, court open days and workshops at
                                       select court sites). Participants will be surveyed regarding their satisfaction with the effectiveness of the
                                       citizen engagement process. Citizen engagement events will be organized during third and fourth quarter
   Comments:
                                       of 2023 (Kutina - October 2023, Zagreb II Phase - October 2023, Varaždin – March 2024, Vinkovci – May
                                       2024)



 Performance-Based Conditions




   IN01286553
    ►PBC 1 Implementation of a single digital window for LLCs (DLI 1) (Text, Output, 11,030,000.00, 0.00%)


                                  Baseline                       Actual (Previous)             Actual (Current)               5 years
                                                                 A single digital window
                                                                                               A single digital window
                                                                 that offers online
                                  The single digital window                                    that offers online business
    Value                                                        business registration for                                    --
                                  for LLCs is not operational                                  registration for LLCs is
                                                                 LLCs and simple LLCs is
                                                                                               operational and in use.
                                                                 operational and in use.
    Date                          --                             13-Jun-2022                   21-Apr-2023                    --

   Comments:                      2020 DLR achieved, verified and EUR 2 mil. disbursed.




   IN01286554
    ►PBC 2 Licensing requirements are published online, and selected licenses are digitalized (DLI 2) (Text, Output, 5,515,000.00, 0.00%)


                                  Baseline                       Actual (Previous)             Actual (Current)               5 years
                                  There is no online             There is no online            There is no online
                                  informational licensing        informational licensing       informational licensing
    Value                         portal; 0 licenses published   portal; 0 licenses            portal; 0 licenses             --
                                  online/digitalized             published                     published
                                                                 online/digitalized            online/digitalized
    Date                          --                             13-Jun-2022                   21-Apr-2023                    --




   IN01286555
    ►PBC 3 Simplifying construction permitting (DLI 3a) (Text, Output, 11,030,000.00, 0.00%)


                                  Baseline                       Actual (Previous)             Actual (Current)               5 years
                                                                 a. E-Dozvola platform is      E-Dozvola platform
                                  E-Dozvola platform is not      fully operational in          reflects simplified
                                  operational in the city of     Croatia, including in City    construction permitting
    Value                                                                                                                     --
                                  Zagreb                         of Zagreb.                    procedures and is
                                                                 b. Construction               upgraded to include the
                                                                 permitting procedures         “E-Construction Logbook”


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           Justice for Business Project (P167247)



                                                                have been simplified by       and issuance of the use
                                                                the ministry in charge of     permit
                                                                construction by
                                                                introducing the e-
                                                                Conference module in e-
                                                                Dozvola platform.
    Date                          --                            13-Jun-2022                   21-Apr-2023                   --
                                  Since the Doing Business Report was cancelled, the team relied on alternative data sources, such as the
                                  information provided by the Ministry of Construction, Physical Planning and State Assets. Accordingly, the
                                  verification protocol was revised as documented in the Project Operational Manual. The WB team also hired a
   Comments:
                                  Consultant who provided independent third party review and confirmed this information. Thus, verification
                                  process based on the revised POM has been completed and the confirmation package was submitted for
                                  disbursement.




   IN01286556
   ►PBC 4 Increased uptake of e-Justice tools: a) First instance courts (misdemeanor depts. within municipal and administrative courts) that
   are integrated in ICMS; b) Courts using e-communication system (DLI4) (Text, Output, 5,515,000.00, 0.00%)


                                  Baseline                       Actual (Previous)            Actual (Current)              5 years
                                                                (I milestone): 19
                                                                                              (I milestone): 19 municipal
                                                                municipal courts use e-
                                                                                              courts use e-
                                                                communication; and
                                                                                              communication; and
                                                                misdemeanour
                                  Misdemeanor departments                                     misdemeanour
                                                                departments within
                                  within municipal courts and                                 departments within
                                                                municipal courts,
                                  administrative courts are                                   municipal courts, including
                                                                including High
                                  not integrated in the ICMS                                  High Misdemeanour Court
                                                                Misdemeanour Court
                                  All commercial courts (9)                                   integrated in ICMS
                                                                integrated in ICMS
                                  integrated in ICMS                                          (achieved, verified and
                                                                (achieved, verified and
                                                                                              disbursed).(II milestone):
                                                                disbursed).(II milestone):
    Value                         All commercial courts use                                   Additional 9 municipal        --
                                                                Additional 9 municipal
                                  e-communication with                                        courts – 31 courts in total
                                                                courts – 31 courts in total
                                  lawyers, courts experts and                                 use e-communication and
                                                                use e-communication
                                  bankruptcy trustees.                                        all (4) administrative
                                                                and all (4) administrative
                                                                                              courts and High
                                                                courts and High
                                  2 municipal courts use e-                                   Administrative Court
                                                                Administrative Court
                                  communication system.                                       integrated in ICMS
                                                                integrated in ICMS
                                                                                              (achieved, verified by TPV
                                                                (achieved, verified by
                                                                                              and evidence package
                                                                TPV and evidence
                                                                                              submitted for
                                                                package submitted for
                                                                                              disbursement).
                                                                disbursement).
    Date                          --                            25-Nov-2022                   25-Nov-2022                   --
                                  (I milestone): 19 municipal courts use e-communication; and misdemeanour departments within municipal
                                  courts, including High Misdemeanour Court are integrated in ICMS (achieved, verified and EUR 2 mil.
   Comments:                      disbursed). (II milestone): Additional 9 municipal courts (31 in total) use e-communication; and all (4)
                                  administrative courts and High Administrative Court are integrated in ICMS (achieved, verified and pending
                                  completion of disbursement package). This DLI is fully achieved.




   IN01286557
    ►PBC 5 Reduction of court backlog of cases older than 10 years (DLI 5) (Text, Output, 11,030,000.00, 0.00%)


                                  Baseline                       Actual (Previous)            Actual (Current)              5 years



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                                                                                                                             20% reduction with
    Value                         9131 cases                      6292 cases                    7909 cases                   respect to the
                                                                                                                             baseline
    Date                          --                              31-Oct-2022                   31-Dec-2022                  --
                                  (I Milestone): Verified (77,2% achievement-8426 cases) and partially disbursed (3,088 mil.) upon evidence and
                                  report presented by the MoJPA and courts at the end of 2020. The Annual Report on the judicial branch for
                                  2021 presented by the president of the Supreme court (SC) before the Parliament informs of the significant
                                  increase of the aging case index and additional “inflow” of 13,669 cases to the backlog of older than 10 years.
                                  Despite the fact that the courts managed to resolve 13,805 cases during 2021, with reduced number of
                                  judges-especially at the first instance where most of the backlog resides- the result for 2021 kept the level of
   Comments:
                                  backlog as in 2020 (8,426 cases). The president of the SC requested the county courts to prepare a plan for
                                  reducing the cases older than 7 years and MOJPA has included this new target in the new strategy for
                                  development of judiciary (NRRP 2021-2026, National Plan for justice development 2022-2026). Better and
                                  closer monitoring mechanism of age structure has been put in place and it remains to be seen if the next
                                  milestone (20% reduction) will be achieved by the end of 2022, when the data comparable to the baseline will
                                  be available.




   IN01286558
   ►PBC 6 Disposition time for the issuance of judicial decisions in cases before commercial courts (DLI 6) (Text, Output, 11,030,000.00,
   0.00%)


                                  Baseline                        Actual (Previous)             Actual (Current)             5 years
                                  320 days
    Value                                                         252 days                      245 days                     --

    Date                          --                              31-Oct-2022                   31-Dec-2022                  --
                                  Disposition Time (DT) of commercial cases. The disposition time is measured from January 1 to December 31.
                                  MOJPA notified the Bank of the progress against the baseline and partial achievement of the 2021 DLR.
                                  Currently, MoJPA is updating the Report on the achievement based on the comments and guidance provided
                                  by the Bank team and once the package is completed, it will be submitted for disbursement. MOJPA has
   Comments:                      notified the Bank of the progress against the baseline and the target results in the first quarters of 2022. The
                                  current value of 218 days is based on the calculation of the court’s performance and includes performance
                                  data only for the first five months (January-May) in 2022. This is the main reason for the difference between
                                  the previous ISR, the current one and result reported on December 31, 2021. Next comparable data will be
                                  available at the end of this calendar year.


 Data on Financial Performance


 Disbursements (by loan)

 Project       Loan/Credit/TF     Status       Currency        Original   Revised       Cancelled     Disbursed      Undisbursed             % Disbursed


 P167247       IBRD-90570         Effective    USD             110.30        110.30           0.00         37.53           71.64                     34%


 Key Dates (by loan)

 Project        Loan/Credit/TF     Status      Approval Date       Signing Date       Effectiveness Date     Orig. Closing Date    Rev. Closing Date

 P167247        IBRD-90570         Effective   31-Mar-2020         15-Apr-2020        29-Jun-2020            30-Jun-2025           30-Jun-2025


Cumulative Disbursements



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           Justice for Business Project (P167247)




  Restructuring History


  There has been no restructuring to date.


  Related Project(s)


  There are no related projects.




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