The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Congo Digital Acceleration Project (P175592) WESTERN AND CENTRAL AFRICA | Congo, Republic of | Digital Development Global Practice | IBRD/IDA | Investment Project Financing | FY 2022 | Seq No: 2 | ARCHIVED on 07-Jun-2023 | ISR55590 | Implementing Agencies: Ministry of Posts, Telecommunications and Digital Economy, The Republic of Congo Key Dates Key Project Dates Bank Approval Date: 02-Jun-2022 Effectiveness Date: 12-Jan-2023 Planned Mid Term Review Date: 30-Jan-2025 Actual Mid-Term Review Date: Original Closing Date: 31-Dec-2027 Revised Closing Date: 31-Dec-2027 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The PDO is (i) to increase broadband internet access to underserved populations, and (ii) to improve public sector's capacity to deliver digitally enabled public services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component 1. Strengthening the Enabling Environment for Digital Transformation Acceleration:(Cost $17.50 M) Component 2. Expanding and Increasing Digital Broadband Connectivity and Digital Inclusion:(Cost $42.50 M) Component 3. Improving Delivery of, and Access to People-centric Digitally Enabled Public Services:(Cost $33.00 M) Component 4. Project Management, Monitoring, and Evaluation:(Cost $7.00 M) Component 5. Contingent Emergency Response Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Substantial Substantial Implementation Status and Key Decisions The Congo Digital Acceleration Project declared effective as of January 12, 2023. The Project Implementation Unit (PIU) recruited its staff as listed in the legal covenants: Project Coordinator, Financial Management Specialist, Accountant, Procurement Specialist, procurement assistant specialist, 3 component lead specialists, 2 social and environmental safeguards specialists, and personal assistant of the PIU. The first Steering Committee meeting took place on April 11, 2023, chaired by the Hon. Minister of Posts, Telecommunications, and Digital Economy. The 2023 Annual Budgeted Activity Plan (Programme de Travail et Budget Annuel, PTBA) has been approved during this first meeting. 6/7/2023 Page 1 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) An array of technical assistance (TA) are currently being procured including TA for the implementation of key digital agencies, TA for the preparation of connectivity in white area, TA for the development of government digital service portal and TA for the data governance and hosting strategy. This is ISR was submitted following the Implementation Support Mission held from April 25 to May 3, 2023. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial Substantial Substantial Macroeconomic High High High Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Moderate Moderate Moderate Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Substantial Substantial Substantial Environment and Social Substantial Substantial Substantial Stakeholders Moderate Moderate Moderate Other Substantial Substantial Substantial Overall Substantial Substantial Substantial Results PDO Indicators by Objectives / Outcomes Increased broadband internet access to underserved populations IN01272359 ►Unique broadband subscribers per 100 inhabitants (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 25.00 25.00 25.00 45.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 This indicator measures the number of unique mobile broadband subscribers per 100 inhabitants. Mobile Comments: broadband subscriptions include 3G, 4G and above (if/when launched) broadband services. IN01272367 Of which female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target 6/7/2023 Page 2 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Value 0.00 0.00 0.00 40.00 Improve public sector's capacity to deliver digitally enabled public services IN01272360 ►New facilitated and digitally enabled public services available online to people citizens and businesses (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 10.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Cumulative count of the total number of new transactional e-government services available to citizens and businesses supported by the project (criminal record, extract of birth certificate, online catalog of artisan’s products, etc.). The services would need to meet the standards for level 3 or level 4, as defined by the UN Comments: four-stage model of e-service maturity. See https://publicadministration.un.org/publications/content/PDFs/UN%20E- Government%20Survey%202014.pdf IN01272366 ►Individuals (Civil servants and government contractors) who earned certifications in foundational, intermediate, and advanced digital skills throughout the project’s activities (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 3,000.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Total cumulative number of individuals, (Civil servants and government contractors) trained in digital skills or usage of digital government services who received certification at least at one training through the Comments: project (in person or virtually) — covering foundational through to highly-specialized digital skills — based on the UNESCO’s DigiComp digital skills methodology. IN01272368 of which reside in rural areas (percentage) (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 IN01272369 of which women (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 Intermediate Results Indicators by Components Component 1 - Strengthening the Enabling Environment for Digital Transformation Acceleration IN01272370 ►(Gender informed) Congo’s digital transformation strategy action plans validated and disseminated (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target 6/7/2023 Page 3 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Value No No No Yes Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Congo’s digital transformation vision 2025 strategy action plans with gender targets are validated by the Comments: National Digital Transformation Steering Committee and publicly disseminated. IN01272374 ►(Gender informed) Policy framework and regulation to enforce data protection legislation are established (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Policies, procedures, and guidelines needed to fully implement and enforce data protection legislation are published and in force, with a dedicated agency ensuring a good course of implementation. Gender- Comments: informed refers to a framework that incorporates the impact and addresses the challenges relating to privacy invasions on women, men, and individuals of diverse sexual orientations, arising from the loss of the right to privacy, cyber harassment, discrimination in employment or other areas. IN01272379 ►ANSSI is operational (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 ANSSI is operating effectively, and deploys a broad range of regulatory and operational activities, from Comments: issuing regulations and verifying their application, to monitoring alert and rapid response – particularly on government networks. IN01272381 ►Institutes and education facilities providing government-approved courses and certification (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 20.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 This indicator will count the cumulative number of institutes and education facilities providing government- Comments: approved courses and certifications through programs (both general and targeted) on basic and intermediate digital skills. IN01272385 of which in rural areas (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 50.00 IN01272387 ►Trained teachers and trainers in the education system throughout the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 250.00 6/7/2023 Page 4 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Cumulative total number of teachers and trainers trained by the project through formal and informal Comments: education system, and the participating MDAs. École Polytechnique, Marien Ngouabi University, and other implementing institutes, and MDAs (i.e. Ministries of Plan, Digital Economy, Education) IN01272390 of which women (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 IN01272392 ►Graduates from specialized digital skills training programs reporting labor market impacts and/or better education outcomes within 12 months after the completion (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 450.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 This indicator will measure the number of graduates from specialized digital skills training (such as coding bootcamps, training centers etc.) supported by the project, who reported better labor market impacts (secured new employment, increased productivity, new income), or better education outcomes within 12 Comments: months after completing targeted training with at least one training certification supported under the project. Labor market impact refers to new employment in the private sector/public sector or self- employment plus new income, and education refers to pursuing higher and/or tertiary education (e.g. specialized master’s and/or PhD programs) IN01272393 of which women (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 40.00 Component 2 - Expanding and Increasing Digital Broadband Connectivity and Digital Inclusion IN01272371 ►Localities covered in 3G by the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 212.00 Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 Cumulative total number of unconnected villages and cities which become covered with 3G broadband as Comments: a result of the project IN01272375 ►Multimedia centers deployed in schools/post offices, according to standards to withstand climate-related shocks and natural disasters (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 132.00 Date 31-Jan-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 6/7/2023 Page 5 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Cumulative total number of multimedia centers setup/deployed and operationalized in the rural areas Comments: either in schools, post offices, etc. The infrastructure to be built is subject to quality standards, including compliance with disaster response requirements and climate change adaptation. IN01272377 ►MDAs connected to fiber by the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 22.00 Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 This indicator will count the number of MDAs connected to both fiber by the project, and in which users Comments: can access the internet. MDAs could also include research and innovation agencies, or higher education institutions IN01272382 ►People provided with new or enhanced access to broadband internet (Number, Corporate) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 1,500,000.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 IN01272384 People provided with new or enhanced access to broadband internet – Female (Number, Corporate Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 600,000.00 IN01272388 ►Private sector investment mobilized through the project (Amount(USD), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 12,000,000.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Private sector investment contribution mobilized through the project to finance ICT infrastructure Comments: development Component 3 - Improving Delivery of, and Access to People-centric Digitally Enabled Public Services IN01272372 ►CR and ID legal and regulatory framework modernized (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 Comments: The Civil Registration and ID legislation updated, approved by the Parliament, and disseminated. IN01272376 6/7/2023 Page 6 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) ►Digital ID roadmap and operational plan drafted (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 The Government defined the strategic roadmap of the modernization of the digital ID system and drafted Comments: the operational plan. IN01272378 ►Operationalization of digitalized CR database (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Comments: A national digital database of CR records is operational. IN01272380 ►Average unique daily access to digital services developed under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 75,000.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 The indicator measures the daily average number of unique access to all digital services- informational Comments: and transactional - (GtoC and GtoB) financed under the project, over a period of one calendar year. IN01272383 ►Share of users satisfied with the eGov one-stop-shop portal (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 70.00 Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 Numerator: Number of users facilitated in the use of government services available online through the one-stop-shop portal supported by this project providing feedback and expressing at least moderate satisfaction with said services. Denominator: Total number of users facilitated in the use of government services available online through the one-stop-shop portal supported by this project providing feedback. Indicator is not cumulative and should be calculated based on feedback recorded in the preceding year of Comments: implementation. The indicator will be measured through surveys embedded in the service portal. This will take the form of online questionnaires that will be sent out to users for completion, comprising of qualitative questions designed by the user-experience research group in order to inform the enhancement’s cycle of the portal on an annual basis and future development of digital government services by the product/service provider and the portal management unit. IN01272386 ►People consulted or involved in the design and delivery of digitally enabled public services (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 1,000.00 6/7/2023 Page 7 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 This indicator will count the number of people consulted through virtual or in-person focus group, interviews and surveys, or participated in user research process on the design and delivery of e-services to be financed under the project as part of e.g. the process re-engineering of a given e-service, or Comments: selection or e-services to prioritize for digitization/upgrade. The indicator will be measured by collating cumulative numbers for each of the sessions the objective of which to gather inputs and feedback on services prioritization and design. Data collected will directly shape e-services to enable wider access and usage. IN01272389 of which percentage of women (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 50.00 IN01272391 ►Number of Public Data Centers upgraded (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 2.00 Date 31-Dec-2022 09-Sep-2022 31-Mar-2023 31-Dec-2027 Comments: This indicator will count the number of public Data Centers upgraded under the project. Component 4 - Project Management, Monitoring and Evaluation IN01272373 ►Grievances addressed within the stipulated service standards for response times  (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 90.00 Date 31-Dec-2021 09-Sep-2022 31-Mar-2023 31-Dec-2027 Numerator: Cumulative number of grievances responded to/addressed within the stipulated service Comments: standards for response time. Denominator: Cumulative total number of grievances received. Service standards including response times will be defined in the Project Implementation Manual. Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P175592 IBRD-93980 Effective USD 100.00 100.00 0.00 3.42 96.58 3.4% Key Dates (by loan) 6/7/2023 Page 8 of 9 The World Bank Implementation Status & Results Report Congo Digital Acceleration Project (P175592) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P175592 IBRD-93980 Effective 02-Jun-2022 23-Jun-2022 12-Jan-2023 31-Dec-2027 31-Dec-2027 Cumulative Disbursements Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 6/7/2023 Page 9 of 9