The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) West Bank Emergency Social Protection COVID-19 Response Project (P174078) MIDDLE EAST AND NORTH AFRICA | West Bank and Gaza | Social Protection & Jobs Global Practice | Special Financing | Investment Project Financing | FY 2021 | Seq No: 6 | ARCHIVED on 26-May-2023 | ISR56354 | Implementing Agencies: Ministry of Finance, Ministry of Labor/Palestinian Fund for Employment and Social Protection for Workers, Ministry of Social Development, Palestine Liberation Organization (for the Benefit of the Palestinian Authority) Key Dates Key Project Dates Bank Approval Date: 27-Jul-2020 Effectiveness Date: 12-Aug-2020 Planned Mid Term Review Date: -- Actual Mid-Term Review Date: Original Closing Date: 31-Dec-2023 Revised Closing Date: 31-Dec-2023 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) To provide cash support and short-term employment opportunities to vulnerable populations in West Bank, affected by COVID-19. Has the Project Development Objective been changed since Board Approval of the Project Objective? Yes Board Approved Revised Project Development Objective (If project is formally restructured) To provide cash support and short-term employment opportunities to vulnerable populations in West Bank and Gaza affected by emergency shocks including COVID-19 and in case of an eligible crisis or emergency, respond to it promptly and effectively. Components Table Name Emergency Cash Transfers in West Bank and Gaza:(Cost $25.60 M) Cash for Work in the West Bank (C4W):(Cost $11.13 M) Capacity Building, Project Management, Monitoring and Evaluation:(Cost $1.05 M) Contingent Emergency Response Component (CERC):(Cost $1.64 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Substantial Substantial Implementation Status and Key Decisions Progress towards achievement of the Project Development Objective and Overall Project Implementation is rated Satisfactory. To date, the “Number of households receiving cash support” has reached 95,174 out of an end target of 106,752, of which 42% are females (out of an end target of 50%). The "Number of beneficiaries receiving cash for work" has reached 3,974, exceeding the target number by 34 and with an 85% female participation, exceeding the end target of 50%. All other project ratings and components are rated Satisfactory. 5/26/2023 Page 1 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance High Substantial Substantial Macroeconomic High Substantial Substantial Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Moderate Moderate Moderate Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Substantial Substantial Substantial Environment and Social Substantial Substantial Substantial Stakeholders Moderate Moderate Moderate Other -- -- -- Overall High Substantial Substantial Results PDO Indicators by Objectives / Outcomes To provide cash support and and short-term employment opportunities to vulnerable populations IN01296518 ►Number of households receiving cash support (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 79,015.00 95,174.00 106,752.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Aggregated number of beneficiary households receiving cash support Comments: IN01296519 Number of individual beneficiaries (Number, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 395,075.00 475,870.00 533,760.00 IN01296520 5/26/2023 Page 2 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Of which female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 42.00 42.00 50.00 IN01296671 of which in the West Bank (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 50,445.00 55,638.00 62,123.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296672 Of which in Gaza (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 28,560.00 47,091.00 44,629.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296673 ►Number of vulnerable populations receiving cash for work from the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,656.00 3,974.00 3,940.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Beneficiaries who have been unemployed for at least 2 months. Comments: IN01296674 Of which, female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 85.00 85.00 50.00 Intermediate Results Indicators by Components Emergency Cash Transfer Program for the West Bank and Gaza IN01296676 ►Component 1.1. Number of newly enrolled households receiving emergency cash transfer (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 55,990.00 66,741.00 77,715.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Number of newly enrolled households receiving emergency cash support, currently not covered by the Comments: CTP 5/26/2023 Page 3 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) IN01296680 of which in the West Bank (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 33,808.00 38,126.00 42,470.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296682 of which in Gaza (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 22,182.00 28,615.00 35,245.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296687 ►Number of members from newly enrolled households benefiting from the cash transfer program (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 279,950.00 333,705.00 388,575.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296689 Of which, females (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 42.00 42.00 50.00 IN01296691 ►Component 1.2.: Number of CTP beneficiary households receiving cash support (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 23,025.00 28,433.00 29,037.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Number of CTP households receiving 2nd quarterly benefit payment from proceeds of this Project Comments: IN01296693 ►Number of individual beneficiaries (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 115,125.00 142,165.00 145,184.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 All members of households benefiting from the Emergency Cash Transfer Program Comments: IN01296698 Of which, females (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target 5/26/2023 Page 4 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Value 0.00 41.00 41.00 50.00 IN01296701 Of which in the West Bank (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 16,672.00 17,557.00 19,653.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296704 Of which in Gaza (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 6,378.00 10,876.00 9,384.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 IN01296705 ►Percentage of complaints, and inquiries addressed within the 30 day time frame publicly communicated by the project (Percentage) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 100.00 100.00 80.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Percentage of cases that are referred to the PCU or MoSD on the project, through various grievances and complaints channels and are addressed by the PCU or MoSD staff in a timely manner. 1298 inquiries were received by the PCU and addressed. Based on the methodology of data collection Comments: "percentage of addressed complaints = number received/number addressed" - the actual for this reporting period is 100% Cash for Work in the West Bank IN01296678 ►Number of beneficiaries receiving cash for work from the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,656.00 3,974.00 3,940.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Target beneficiaries that are currently unemployed Comments: IN01296679 of which female (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 85.00 85.00 50.00 IN01296684 ►Number of members of households where beneficiaries receive C4W (Number, Custom) 5/26/2023 Page 5 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 18,280.00 20,538.00 19,700.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Comments: All members of households where target beneficiaries directly benefit from C4W opportunities IN01296686 Percentage of female beneficiaries (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 85.00 85.00 50.00 IN01296688 ►From the CTP households or on the CTP waiting list (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 12.00 17.00 20.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Comments: From CTP households or households on the CTP waiting list IN01296692 ►Number of vulnerable people directly benefiting from health and social services provided through C4W sub-projects (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 361,136.00 66,954.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Vulnerable people benefiting directly from the services provided under C4W projects (e.g. COVID Comments: patients, disabled, elderly, children, women) IN01296694 Of which, females (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 51.00 25.00 IN01296696 Of which, children (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 43.00 25.00 IN01296700 Of which, disabled (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 8.60 10.00 IN01296703 5/26/2023 Page 6 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) ►Percentage of claims and grievances processed and resolved within 30 days (Percentage) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 100.00 100.00 80.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 The objective of the grievance redress mechanism (GRM) is to help ensure that the Project supports the intended beneficiaries (direct and indirect) and that the support is provided in full and in a timely and Comments: satisfactory manner. The GRM allows complaints and appeals from (actual or potential) Project beneficiaries to be effectively addressed. Capacity Building Project Management, Monitoring and Evaluation IN01296677 ►Number of PFESP, MoL and MoSD staff benefiting from training and capacity building activities (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 252.00 254.00 35.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 A total of 68 trainees including 41 females received training on 4 different topics as detailed in the ISR. Comments: IN01296681 ►Beneficiary households receiving digital payment (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 5.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 As per the explanation provided in the ISR, this indicator will need to be dropped/revised. MoF will pilot Comments: the FIA for the 7the and last payment of the emergency cash transfer. IN01296683 ►Beneficiaries who expressed satisfaction with the project intervention (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 80.00 80.00 80.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Percentage of surveyed beneficiaries that are satisfied with the support provided by the Project, by type of Comments: support IN01296685 Female beneficiaries who expressed satisfaction with the project intervention (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 82.00 80.00 80.00 IN01296690 ►Beneficiaries who expressed satisfaction with delivery and communication of the project intervention (Percentage, Custom) 5/26/2023 Page 7 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 80.00 81.00 80.00 Date 03-Aug-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Percentage of beneficiaries that are satisfied with the project intervention, including regarding delivery and Comments: communication aspects IN01296695 Female beneficiaries who expressed satisfaction with delivery and communication of the project intervention (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 82.00 81.00 80.00 IN01296697 Beneficiary households that are aware of women and family protection services available to them (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 81.00 81.00 70.00 IN01296699 ►High frequency crisis monitoring survey is implemented (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 1.00 1.00 Date 03-Aug-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Comments: The survey tool is implemented IN01296702 ►Percentage of grievances, complaints and inquiries addressed within the timeframe outlined in the project operations manual (Percentage) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 100.00 80.00 Date 01-Jun-2020 14-Nov-2022 18-May-2023 31-Dec-2023 Percentage of cases that are referred to the PCU or MoSD on the project, through various grievance and Comments: complaints channels and are resolved by the PCU/MoSD staff in a timely manner. Contingent Emergency Response Component IN01296675 ►Number of poor households in Gaza benefiting from one-time emergency payments as a result of COVID-19 (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 7,600.00 7,600.00 7,600.00 Date 01-May-2021 14-Nov-2022 18-May-2023 30-Dec-2021 5/26/2023 Page 8 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P174078 TF-B3131 Effective USD 30.00 30.00 0.00 29.12 0.88 97% P174078 TF-B7880 Effective USD 4.81 4.81 0.00 4.81 0.00 100% P174078 TF-B8270 Effective USD 4.61 4.61 0.00 4.61 0.00 100% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P174078 TF-B3131 Effective 27-Jul-2020 06-Aug-2020 12-Aug-2020 31-Dec-2023 31-Dec-2023 P174078 TF-B7880 Effective 24-Jan-2022 29-May-2022 20-Jun-2022 31-Dec-2023 31-Dec-2023 P174078 TF-B8270 Effective 18-Mar-2022 29-May-2022 20-Jun-2022 30-Jun-2023 30-Jun-2023 Cumulative Disbursements 5/26/2023 Page 9 of 10 The World Bank Implementation Status & Results Report West Bank Emergency Social Protection COVID-19 Response Project (P174078) Restructuring History There has been no restructuring to date. Related Project(s) P176199-Additional Financing for the Emergency Social Protection and Jobs COVID-19 Response Project 5/26/2023 Page 10 of 10