The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Enhancing Government Effectiveness for Improved Public Services (P164302) WESTERN AND CENTRAL AFRICA | Cote d'Ivoire | Governance Global Practice | Requesting Unit: AWCF2 | Responsible Unit: EAWG1 IBRD/IDA | Program-for-Results Financing | FY 2019 | Team Leader(s): Saidou Diop, Maria Eileen Pagura, Opope Oyaka Tshivuila Matala Seq No: 11 | ARCHIVED on 17-May-2024 | ISR60586 | Created by: Saidou Diop on 27-Apr-2024 | Modified by: Saidou Diop on 16-May-2024 Program Development Objectives PDO Table Program Development Objective (from Program Appraisal Document) The PforR development objective is to strengthen government capacity in program-based budgeting and procurement, delivery of selected education services, management of roads contracts, and facilitating access to financial services. Board Approved Revised Program Development Objective (If program is formally restructured) Strengthen public resource mobilization and management for improved service delivery in the social, transport and financial sectors Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Moderately Satisfactory Implementation Status and Key Decisions The Côte d’Ivoire Enhancing Government Effectiveness for Improved Public Services (Projet d’Amélioration de la Gouvernance pour la Délivrance des Services de base aux Citoyens, PAGDS) Program for Results (PforR) (or Program) was approved on April 5, 2019, and became effective on June 24, 2019 , with an original closing date of December 31, 2023. The initial financing allocation of US$100 million was revised to US$85M as part of the restructuring on October 22, 2020, to reallocate resources for the Government’s COVID-19 response. On March 31, 2022, an additional US$110 million was approved, and the closing date was extended to December 31, 2025. The Program’s revised Development Objective is to strengthen public resource mobilization, financial inclusion and key elements of public resource management with a focus on education, health and road contracts. The Program’s activities will contribute to improving service delivery in sectors covered by the Program. It focuses on three key results areas: (i) Results Area 1: Strengthened Central Government strategic performance-based management, budgeting, and procurement, (ii) Results Area 2: Strengthened Domestic Resource Mobilization -DRM; (iii) Results Area 3: Improved resources management for better service delivery in education, health, road contracts and financial inclusion sectors. The Program supports the implementation of the Government of Cote d’Ivoire (GoCI) Economic Governance for Service Delivery Program (PGEDS) amended on March 10, 2022. The PGEDS reflects the GoCI’s commitment to improving the delivery of public services and strengthening public resources management functions. The PGEDS, which contains five mutually reinforcing axes, focuses on creating an effective enabling environment to improve core government functions of sectoral planning, performance-based budgeting, and execution through modernized procurement and cash management at the central level, while simultaneously introducing results-based focus at the sectoral level to improve their performance in service delivery. Overall, progress towards the achievement of the Program Development Objectives (PDO) is Satisfactory. Program implementation is proposed to be downgraded to Moderately satisfactory given the delays in achieving some intermediate indicators, particularly in assessing the number of users of financial inclusion information systems within Result Area 3 "Improving the management of resources in the Education, Health, and Financial Inclusion sectors" To date, based on recently cleared Disbursement-Linked Indicators (DLIs) amounting to US$ 6.67 million, the Program disbursement is estimated at US$116.75 million, representing 60.15 percent of the total funding amount. The Program successfully met and exceeded Nine of eleven of its Program Development Objective (PDO) indicators. These achievements include: (a) reducing the average procurement process duration to the contract award phase from 198 to 92 days, surpassing the interim target of 120 days set for 2023; (b) ensuring that 95.4 percent of primary students in the first and second year preparatory course (CP1 and CP2) received the compulsory reading and mathematics textbooks at the beginning of the school year 2022/2023 exceeding the annual goal of 90 percent; 9c) achieving 94.7 percent for primary school students for Elementary 1st and 2nd Year Courses (CE1 and CE2), which is above the target of 80 percent; (d) achieving a 90.66percent success in the effective placement and electronic tracking of students in private schools, which is higher than the target 85 percent; (e) recording 88 percent for pupils in vocational schools, well above the target of 60 percent; (f) Increasing the digitization of selected government-to-person (G2P) and person-to-government (P2G) payment flows, with an 56.67 percent achievement against a target of 40 percent; (g) realizing an average 27.6 percent cumulative increase in tax revenues, excluding oil and gas revenues and coffee and cocoa 5/17/2024 Page 1 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) registration fees, which is more than five times the 5 percent target; (h) increasing average customs revenue by 22.4 percent, significantly exceeding the 6 percent target; and (i) increasing the number of patients tracked and treated via the Hospital Information System (HIS) platform. Two PDO indicators have not yet been achieved but are progressing well. These include: (a) the issuance of Annual Performance Reports (RAPs) by ministries, which are to be made public within six months after the fiscal year concludes. Although the target for the number of departments producing RAPs has been exceeded (33 compared to 30), publication of these reports is still pending; and (b) the decrease at 60 percent of road contracts completed with delays and budget overrun has not been met. The actual rate is 87 percent. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P164302 IDA-63930 Effective USD 100.00 84.98 15.02 60.78 21.75 74% P164302 IDA-70790 Effective USD 110.00 110.00 0.00 49.30 55.56 47% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P164302 IDA-63930 Effective 05-Apr-2019 19-Apr-2019 24-Jun-2019 31-Dec-2023 31-Dec-2025 P164302 IDA-70790 Effective 31-Mar-2022 06-May-2022 27-Jul-2022 31-Dec-2025 31-Dec-2025 DLI Disbursement Achievement Disbursed amount in Disbursement % for DLI ID DLI Type Description Coc DLI Amount Status Coc DLI Loan: IDA70790-001 Students assigned in 3 Regular EUR 7,125,000.00 Not Achieved 0.00 private school Primary stdt CP1&CP2 4 Regular EUR 5,350,000.00 Not Achieved 0.00 receiving RM Increase digitizatn of Partially 6 Regular EUR 13,650,000.00 1,800,000.00 13 % selctd G2P & P2G Achieved % stdt place in private Partially 7 Regular EUR 8,880,000.00 2,960,000.00 33 % Tech/Vocat Sch Achieved "% stdt enrolled online in Partially 8 Regular EUR 3,600,000.00 3,600,000.00 100 % Sec. Schools Achieved % CE1&CE2 primary stdt Partially 9 Regular EUR 5,340,000.00 1,780,000.00 33 % receiving RM Achieved Establishment of delivery Partially 10 Regular EUR 8,900,000.00 3,560,000.00 40 % unit Achieved Annual increase of citizen Partially 11 Regular EUR 8,900,000.00 3,560,000.00 40 % satisfaction Achieved Annual increase of avrg Partially 12 Regular EUR 23,175,000.00 12,495,000.00 54 % DI/IND tax rev Achieved 5/17/2024 Page 2 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Deployment of HIS Partially 13 Regular EUR 13,380,000.00 2,700,000.00 20 % platform & increase of Achieved Program Action Plan Monitor implementation of IGF internal audit recommendations reports Action Description Capacity building of Members of Parliament (CAEF National Assembly and Senate) to control Annual Performance Reports (RAP) Source DLI# Responsibility Timing Timing Value Status IGF, DMP, IGM, Fiduciary Systems Recurrent Semi-Annually In Progress MEER, MENET-FP GF internal audit recommendations reports monitored Completion Measurement Increased capacity of Members of Parliament to control RAPs Comments Action Description Capacity building on Online Complaints Handling mechanisms on public procurement by ANRMP Source DLI# Responsibility Timing Timing Value Status Technical ANRMP Due Date 30-Nov-2023 In Progress Completion Measurement Capacity for Online Complaints Handling mechanisms built Comments Action Description Include the budget and annual plan of the Program in the annual Finance Law Source DLI# Responsibility Timing Timing Value Status Directorate of Technical Recurrent Quarterly In Progress Budget, MEF Completion Measurement Unaudited financial report of the first quarter of each fiscal year of the Program implementation period Comments Action Description Annual external audit of annual financial statements of the program implemented by the participating ministries Source DLI# Responsibility Timing Timing Value Status Fiduciary Systems Court of Accounts Recurrent Yearly In Progress Completion Measurement Audit reports submitted to the Bank and published on the websites of MEF and Court of Accounts Comments 5/17/2024 Page 3 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Staff the DAF and MEF with Focal Point and program ST in MEF with dedicated procurement, FM and internal control Action Description staff Source DLI# Responsibility Timing Timing Value Status DAF/MEF and TS of Fiduciary Systems Due Date 15-Jun-2020 Completed the Program Completion Measurement Core staff in place Comments Strengthen the capacity of IGF to conduct the bi-annual inspections and internal audit missions (e.g. training and/or Action Description additional staff) Source DLI# Responsibility Timing Timing Value Status Fiduciary Systems MEF/ST Due Date 30-Jun-2023 Completed Completion Measurement Annual plan of the IPF component includes budget line for payment of targeted non-staff capacity strengthening cost Comments Action Description Install SIGFIP, ASTER, and SIGMAP in the premises of the Technical Secretariat (ST) of the Program Source DLI# Responsibility Timing Timing Value Status MEF, SNDI and ST Fiduciary Systems Due Date 31-Jul-2019 Completed of the Program Budget executed through SIGFIP and IFR and annual statement prepared through information derived from SIGFIP Completion Measurement and ASTER Comments Timely submission of External audit reports by the Supreme Audit Institution (Cours des Comptes) and close Action Description monitoring of external audit recommendations Source DLI# Responsibility Timing Timing Value Status Court of Accounts Fiduciary Systems Recurrent Yearly In Progress supported by TS Completion Measurement External audit reports submitted by SAI in a timely fashion and recommendations closely monitored Comments AF Initial advance up to 15% of the total amount of the PforR allocation as well as 10% representing the prior result Action Description achieved at effectiveness. 5/17/2024 Page 4 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Source DLI# Responsibility Timing Timing Value Status Other MEF/ST Due Date 31-May-2022 Completed Completion Measurement Prior result achieved at effectiveness. Comments Prepare and submit on a semi-annual basis, a detailed report on the training and capacity building activities Action Description conducted by the auditing firm supporting the Court of Accounts to audit the annual financial statements of the Program. Source DLI# Responsibility Timing Timing Value Status Court of Accounts Fiduciary Systems Recurrent Semi-Annually In Progress and TS Completion Measurement Copy of the training and capacity building reports submitted by the audit firm. Comments Action Description Develop and implement grievance redress mechanisms (GRMs) for the main activities supported by the Program. Source DLI# Responsibility Timing Timing Value Status MEF/ST Recurrent Continuous In Progress Completion Measurement GRMs established Comments Action Description Monitor the Geo-mapping of rural road networks. Source DLI# Responsibility Timing Timing Value Status Technical MEF/ST Recurrent Semi-Annually In Progress Completion Measurement Semi-annual monitoring report produced in a timely fashion. Comments Action Description Adopt the Decree creating the Delivery Unit at the Prime Minister’s Office. Source DLI# Responsibility Timing Timing Value Status Other MEF/ST Due Date 30-Jun-2023 Completed Completion Measurement Adoption of decree. 5/17/2024 Page 5 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Comments Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial Moderate Moderate Macroeconomic Substantial Moderate Moderate Sector Strategies and Policies Substantial Moderate Moderate Technical Design of Project or Program Substantial Moderate Moderate Institutional Capacity for Implementation and Moderate Moderate Moderate Sustainability Fiduciary Substantial Moderate Moderate Environment and Social Low Low Low Stakeholders Moderate Moderate Moderate Other Moderate Moderate Moderate Overall Substantial Moderate Moderate RiskComments Comments The overall residual risk for the Program is rated as Moderate when factoring in implementation of mitigation measures. The current Program builds on the successful implementation of the original Program as well as the high levels of technical capacity within the government which, with ownership, can be effectively mobilized to reorient key stakeholders toward achievement of PDO. Also, the Task Team and the Country Management Unit (CMU) continue to maintain an active dialogue with the Government for sound implementation of reforms supported by the Program. Political and Governance risk is Moderate. The current political and governance context has a limited potential adverse risk impact on the achievement of the PDO. Government is fully committed to the PDO through its Minister of Finance and sectoral ministries and departments. Macroeconomic risks are Moderate. The impact of the global spillover effects of food crisis and tightening of financial conditions and debt could have added pressure on fiscal space for activities and investment projects in sectors supported by the Program. This could have prevented meeting some Program DLIs. However, advances and prior result disbursement on the AF will allow mitigating budget shortage risk. Both impact and likelihood of macro residual risk are rated Moderate. Sector Strategies and Policies risks are Moderate. The key challenge was to anchor the Program in the governance dimensions of multiple sector strategies that had already been adopted or were in advanced stages, without creating duplication. The approach adopted by the government to manage this risk was to draw out cross-cutting governance challenges from the relevant sector strategies and integrate them into the PGEDS, while cross-referencing the specific sector strategies. In the case of the Ministry of Finance and Budget (MFB), the task was more straightforward as the Program links well with several axes of the National PFM master plan. The establishment of a Delivery Unit supported by the AF at the Center of Government level contributes to improving coordination and implementation of sector strategies and policies, especially those supported by the Program. Technical Design of Program risk is Moderate. The technical design of the Program has proven to be sound and adequate to achieve the PDO. Technical Assistance activities are supported by the IPF component, while the result-based activities are supported by the P4R component. The related challenge was that this is a multi-sector cross-cutting service delivery operation that required significant coordination to develop a coherent results-oriented Program. The associated risks were mitigated through a closely managed, candid, and intensive dialogue and collaboration between the World Bank team and client counterparts across ministries, led by the MFB, to familiarize all stakeholders with the PforR approach. Institutional Capacity for Implementation and Sustainability risks are Moderate. Strong institutional and implementation capacity is in place that involves PIU staff and Technical Assistant experts at the Ministry level. Responsibilities for implementation are divided across the national entities in ways that are fully consistent with the prevailing legal and regulatory framework. The National Government, through the MEF, takes a leading role in policy, regulation, finance, support, and oversight, drawing upon technical entities where necessary. Operational coordination at the technical level is undertaken by the Technical Secretariat (ST) which has both the experience and institutional mandate to provide such technical support. Meanwhile, overall operational oversight will involve a broad spectrum of stakeholders involved in implementation and will ensure that: (a) 5/17/2024 Page 6 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Program results are reviewed and endorsed at a high level; (b) there are inter‐sectoral coordination mechanisms in place, and (c) key stakeholders are appropriately represented at the strategic level. Fiduciary risk is Moderate. The original Program contributed to strengthening the PFM systems through mainstreaming national budgeting and procurement processes with SIGOBE and SIGOMAP systems. The Coordination unit is staffed with strong and experienced fiduciary staff as well as sound procedures manuals, aiming to strengthen internal control. Also, regular internal audit missions are conducted by General Inspectorate of Finance (IGF) to ensure that funds are used for the intended purposes. Environmental and Social Systems risks are Low. The ESSA of the original program confirmed that the PGEDS is a governance reform Program that does not involve undertaking any physical works. As a result, the environmental and social risks and impacts were judged to be minimal to negligible and no mitigation measures were required to be proposed as part of the PAP. The new and scaled-up activities supported by the AF will not include physical works. Results PDO Indicators by Objectives / Outcomes Performance Based Budgeting IN01423137 ►Production of annual performance reports for all ministries publicly accessible within 6 months after the end of the fiscal year (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 30.00 33.00 40.00 Date 31-Dec-2018 15-Dec-2023 09-May-2024 31-Dec-2024 All line ministries have produced and published their Annual Performance Reports (APR) for fiscal year 2021. APR for 2022 will be published during 2024. This indicator will need to be change from Number to Comments Percentage given the moving target of the number of ministries. During the preparation phase we used to have 40 ministries; to date we whare 33 ministries in the government. Modernization of public procurement systems IN01423138 ►Reduction in the average time to complete the procurement process through contract award stage (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 198.00 91.90 92.00 90.00 Date 31-Dec-2018 15-Dec-2023 09-May-2024 31-Dec-2025 Current average time is 92 days; exceeding the intermediate target of 120 days. Comments Improved Management of General Education Resources and Services IN01423040 ►Increase number of Students effectively placed and monitored electronically in private schools (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 93.00 90.66 95.00 Date 31-Dec-2020 15-Dec-2023 09-May-2024 31-Dec-2025 For school year 2023/2024, 90.66 percent of students were monitored electronically; exceeding target of 85 Comments percent. IN01423135 5/17/2024 Page 7 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) ►Primary students in CP1 and CP2 that receive the required reading and mathematics textbooks at the beginning of the school year (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 61.00 95.00 95.40 95.00 Date 31-Dec-2018 27-Jun-2023 09-May-2024 31-Dec-2025 The intermediate target of 90 percent (end of 2023) has been exceeded and set at 95.4 percent. Comments IN01423139 ►Primary students in CE1 and CE2 that receive the required reading and mathematics textbooks at the beginning of the school year (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 93.00 94.70 95.00 Date 31-Dec-2021 27-Jun-2023 09-May-2024 31-Dec-2025 The end intermediate indicator of 90 percent for 2024 has been exceeded and set at 94.7 percent. Comments IN01423140 ►Students effectively placed in private vocational schools and electronically monitored at least every three months (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 87.00 88.00 80.00 Date 31-Dec-2019 27-Jun-2023 09-May-2024 31-Dec-2024 The end target of 80 percent has been exceeded and set at 88 percent. Comments Improved management of the road network IN01423131 ►Reduction in roads contracts that are implemented with time and/or cost overruns (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 100.00 87.00 87.00 40.00 Date 31-Dec-2020 15-Dec-2023 02-May-2024 31-Dec-2025 For an expected reduction of 60% by the end of 2023, the reduction in amendments for cost overruns and/or deadlines is 87%. This poor performance is linked to the fact that several exogenous factors have considerably influenced amendments for delays or cost increases. These include, among others, delays in the payment of statements relating to the cumbersome nature of the expenditure execution circuit, contracts Comments signed without start-up advances, the influence of social and environmental factors (RAP, ESIA, etc.). The mission considers it necessary to take these different contingencies into account in the formulation of the indicator. To achieve this, the mission recommends raising the target value of the indicator from 40% to 80% Increased Access to Financial Services IN01423132 ►Increase in digitization of selected government to person (G2P) and person to government (P2G) payment streams (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 10.00 67.00 56.67 80.00 5/17/2024 Page 8 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Date 30-Jun-2021 27-Jun-2023 09-May-2024 31-Dec-2025 Digitization of 3 G2P/ P2G payment streams: (a) payment of student grants; (b) school exam fees paid online; (c) payment of local taxes. In view of certain institutional constraints limiting the deployment of the Comments digital platform for local tax collection, the mission recommend to replace the " tax collection" stream by " Land title deeds" digital payments. This will contribute to increase identification and property tax collection. Inceased Domestic Resource Mobilization - DRM IN01423134 ►Increased average annual tax revenues (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2.40 12.40 27.60 10.00 Date 31-Dec-2020 27-Jun-2023 09-May-2024 31-Dec-2025 Average annual tax increase (excluding oil-gas revenue and coffee/cocoa registration fees). The current average annual tax revenues increase for 2022 and 2023 are respectively 12.40 and 15.2 percent leading to Comments a cumulative value of 27.6 percent, exceeding the target of 7 percent for 2023. IN01423136 ►Increased average annual customs revenue (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 5.00 19.20 22.40 10.00 Date 31-Dec-2020 27-Jun-2023 09-May-2024 31-Dec-2025 The current average annual customs revenues increase for 2022 and 2023 are respectively 19 percent and Comments 3.4 percent leading to a cumulative value of 22.4 percent, exceeding the target of 7 percent for 2023. Increased number of patients monitored and treated through the Hospital Information System SIH IN01423133 ►Number of patients monitored and treated through the Hospital Information System (SIH) platform (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 58.00 60.00 Date 31-Dec-2020 27-Jun-2023 09-May-2024 31-Dec-2025 Increased number of patients monitored and treated through the Hospital Information System (HIS) platform. As of end April 2024, 58 percent of patients visiting 40 health centers (25% of 160 target) have Comments been monitored and treated through the HIS. Exceeding the intermediate target of 20 percent. Intermediate Results Indicators by Results Areas Improved Management of the Road Network IN01423145 ►Roads contracts monitored through on-line performance monitoring tool for works contracts, and publication of data including classification of all service providers (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target 5/17/2024 Page 9 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Value 0.00 100.00 100.00 100.00 Date 31-Dec-2018 27-Jun-2023 02-May-2024 29-Dec-2023 Comments IN01423150 ►Non-performaning contractors provided capacity building to improve (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 70.00 Date 31-Dec-2018 27-Jun-2023 02-May-2024 29-Dec-2023 Non performing companies have been identified. Capacity building activities are planned for July 2024. Comments IN01423154 ►Signature of Framework Contracts for Emergency Road Infrastructure (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No Yes Yes Date 31-Dec-2018 27-Jun-2023 09-May-2024 29-Dec-2023 Framework contracts have been signed with companies in the context of Road Maintenance Comments Program (Program d'Entretien Routier) Improved Management of General Education Resources and Services IN01423144 ►Students in secondary school in subsidized private placements who are registered online by their parents (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 92.70 87.00 70.00 Date 31-Dec-2018 27-Jun-2023 02-May-2024 29-Dec-2023 End target exceeded. For school year 2023/2024, 92 759 out of 106 132 (87 percent) students have been Comments registered online by their parents. IN01423155 ►Signature of Multi-annual contracts validated for school kits and textbooks (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No Yes Yes Date 31-Dec-2018 27-Jun-2023 09-May-2024 29-Dec-2023 The Ministry of Education have selected five editing companies (EBURNI, CLASSIC IVOIRIEN, NEI CEDA, Comments TABALA, SNTCI FRAT MAT) with whom annual contract is signed and reconducted. IN01423160 ►Proportion of girls assigned online by parents in sixth grade compared to all students assigned (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target 5/17/2024 Page 10 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Value 0.00 49.86 49.59 30.00 Date 31-Dec-2021 27-Jun-2023 02-May-2024 31-Dec-2025 Proportion of girls assigned online in the GSM platform by parents in sixth grade compared to all students Comments assigned online. End target exceeded. IN01423169 ►Number of private secondary schools equipped with the functional biometric control device (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,899.00 3,099.00 3,000.00 Date 31-Dec-2019 27-Jun-2023 02-May-2024 31-Dec-2024 Number of private secondary schools in which biometric control equipment is installed and functional. End Comments target exceeded. IN01423171 ►COGES transactions and teachers' overtime management are done electronically via SIGCOGES (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2021 27-Jun-2023 02-May-2024 31-Dec-2025 Operational SIGCOGES platform for managing teachers' overtime and COGES transactions. Deployment Comments under way. Indicator will be assessed by the end of 2024 (Beguining of school year 2024/2025).. IN01423172 ►Number of private vocational schools equipped with the functional biometric control devices (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 701.00 600.00 Date 31-Dec-2019 27-Jun-2023 02-May-2024 31-Dec-2024 Number of private vocational schools in which biometric control equipment is installed and functional. Target Comments exceeded. Strengthened strategic performance-based management, budgeting, and procurement IN01423146 ►Adoption of a new procurement code incorporating provisions for the use of an electronic system of procurement and multi-year and framework contracts (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 31-Dec-2018 22-Jun-2021 22-Jun-2021 29-Dec-2023 Comments IN01423151 ►Production of a quarterly performance report of the procurement system (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target 5/17/2024 Page 11 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Value 0.00 9.00 4.00 4.00 Date 31-Dec-2018 27-Jun-2023 02-May-2024 31-Dec-2025 Quarterly report regularly produced since 2020. Comments IN01423153 ►Percentage of ministries using e-procurement system for electronic review of tender documents and award of public contracts (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 28-Dec-2018 27-Jun-2023 02-May-2024 31-Dec-2024 This indicator will be evaluated as soon as the E-procurement system is fully operational. Comments IN01423159 ►Annual Finance Law executed through execution module of the Integrated State Budget Operations Management System (SIGOBE) and quarterly budget execution reports generated. (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 31-Dec-2018 22-Jun-2021 22-Jun-2021 29-Dec-2023 Comments IN01423163 ►Establishment of the Delivery Unit and production and dissemination by the Delivery Unit of quarterly reports on strategic priority Programs (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 3.00 14.00 Date 01-Dec-2021 27-Jun-2023 09-May-2024 31-Dec-2025 Quarterly DU monitoring Reports. Q1, Q2 and Q3 for 2023 produced; but not published. Comments IN01423170 ►Functioning National Climate Coordination mechanism (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 31-Dec-2020 27-Jun-2023 02-May-2024 31-Dec-2025 Functioning of the National Climate Coordination mechanism. Not yet Evaluated. The Government is Comments working in setting a new institutional scheme for Climate Change withing the Ministry of Environment.. Increased Access to Financial Services IN01423142 ►Digitization and integration of Records of RCCM with Commercial Court/Tribunals (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 42.20 64.30 100.00 5/17/2024 Page 12 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Date 31-Dec-2018 27-Jun-2023 09-May-2024 29-Dec-2023 Digitalization of RCCM files is ongoing. As April 2024, 194 102 out of 302 000 files have been digitalized. Comments IN01423152 ►Monthly users of the online comparator tool for consumers to evaluate financial services (Observatory) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,143.00 0.00 10,000.00 Date 31-Dec-2018 27-Jun-2023 09-May-2024 29-Dec-2023 Assessment ongoing for more accurate data. Comments IN01423157 ►Consumers provided access to online financial education materials and training (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 1,000.00 Date 31-Dec-2018 27-Jun-2023 02-May-2024 29-Dec-2023 Not yet started. Online financial education website under development. Comments IN01423161 ►Users of Financial Observatory services reporting satisfaction with the available financial tools, information, and services (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 70.00 Date 31-Dec-2018 27-Jun-2023 02-May-2024 29-Dec-2023 Not yet evaluated. Activities ongoing. Comments IN01423166 ►Number of people who hold a TRESORPAY/TRESORPAY and NET COLLECT SERVICES digital payment account (including 40% of women) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 33,356.00 981,891.00 1,292,527.00 200,000.00 Date 31-Dec-2019 27-Jun-2023 02-May-2024 31-Dec-2025 Exceeded. 1,292,527 transactions accounts opened (36,4 percent for women) against a target of 200,000. Comments IN01423168 ►Monthly users of the call center and online complaint management tool in which information has been received and/or issues on financial services adequately addressed (OQSF) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,199.00 0.00 10,000.00 Date 31-Dec-2020 27-Jun-2023 09-May-2024 31-Dec-2024 Number of users of the complaint management site and the call center providing consumers with the necessary information on the financial services in place (complaints, information, request for intermediation, Comments etc.). Assessment underway for more accurate data. 5/17/2024 Page 13 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Strengthened domestic resource mobilization IN01423141 ►Annual Increase in taxpayers post census (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 110,124.00 110,124.00 0.00 117,124.00 Date 31-Dec-2019 27-Jun-2023 02-May-2024 31-Dec-2025 Number of new Taxpayers registered in the Data Base (SIGICI). Census of economic activities not yet Comments completed. IN01423147 ►Number of plots effectively taxed post census (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 7,000.00 Date 31-Dec-2021 27-Jun-2023 02-May-2024 31-Dec-2025 New plots taxed post census. Census not yet completed. Comments IN01423158 ►Annual increase of plots taxed in Yamoussoukro, Korhogo and Daloa (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 24.00 40.00 Date 01-Dec-2021 27-Jun-2023 09-May-2024 31-Dec-2025 Cadastral assessment is ongoing. To date an average of 24 percent of plots have been taxed (against a Comments target of 20 percent) as follow : Daloa (38%); Korhogo (33%) and Yamoussoukro (12%). IN01423162 ►Compliance rate of Cargo in Transit (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 75.00 Date 01-Dec-2021 27-Jun-2023 09-May-2024 31-Dec-2025 Percentage of Cargo in transit that are compliant with customs' control mechanism. Assessment not yet Comments completed. IN01423165 ►Percentage of imported bulk goods monitored electronically (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 75.00 Date 01-Dec-2021 27-Jun-2023 02-May-2024 31-Dec-2025 Percentage of imported bulk goods monitored electronically. Procurement process of equipment underway. Comments IN01423167 5/17/2024 Page 14 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) ►Development and adoption of a Tax Administration Strategic Plan (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 31-Dec-2020 27-Jun-2023 27-Jun-2023 30-Dec-2022 DGI has developed and adopted it strategic plan 2022-2025 covering both Tax Policy and Tax administration. IMF will also support DGI to enhance the strategic document with an Medium-Term Revenue Strategy (MTRS), which is a high-level road map of the tax system reform over 4-6 years—its policy, Comments administration, and legal components. It embodies a government's strategy to mobilize resources through a tax system that can finance its spending needs and secure macroeconomic sustainability, while reflecting distributional considerations and creating appropriate incentives for economic and social development. Improved resources management for better service delivery in Health sector IN01423143 ►Increased number of Health Centers connected to SIH (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 43.75 100.00 75.00 Date 31-Dec-2020 27-Jun-2023 09-May-2024 31-Dec-2025 The Program aims to deploy the HIS platform in 100 primary health facilities, 20 regional hospitals and 40 general hospitals to enable health professionals to provide quality health services in an efficient manner. To Comments date 180 health centers have been connected to HIS of which 160 funded under the PAGDS; the rest by the State budget resources. End target exceeded. IN01423148 ►Increase number of health centers using digital platform for health services payments (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 6.25 75.00 Date 31-Dec-2020 27-Jun-2023 09-May-2024 31-Dec-2025 Increase in numbers of health centers using digital platform for health services payments. The Treasury digital platform of payment TresorPay/TresorMoney is being interconnected with HIS to allow health service Comments payments. Piloting has started with 10 Health centers out of the 160 supported by PAGDS. IN01423156 ►Increased number of connected Health Centers using digital platform for management of drugs (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 50.00 0.00 60.00 Date 31-Dec-2020 27-Jun-2023 02-May-2024 31-Dec-2025 Increase in number of Health Centers using digital platform for management of drugs. Health centers are currently using a drugs management software (M-SUPPLY). Discussions are ongoing to interconnect M- Comments SUPPLY with HIS. Disbursement Linked Indicators DLI_IND_TABLE 5/17/2024 Page 15 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) ►DLI 1 Annual Finance Law executed through execution module of Budgetary Information System (SIB) and quarterly budget execution reports generated. (Intermediate Outcome, 15.67, 56%) Baseline Actual (Previous) Actual (Current) CY2025 Value No Yes Yes -- Date -- 22-Jun-2021 22-Jun-2021 -- Comments ►DLI 2 Cummulative deployment of the recipient's e-procurement system to all ministries for electronic review of bidding documents and award of public procurement contracts (Intermediate Outcome, 10.44, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 0.00 0.00 -- Date -- 22-Jun-2021 22-Jun-2021 -- Comments ►DLI 3 Students assigned places in private secondary schools who are effectively placed and electronically monitored (Intermediate Outcome, 8.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 40.00 40.00 95.00 Date -- 22-Jun-2021 22-Jun-2021 -- Comments ►DLI 4 Primary students in CP1 and CP that receive the required reading and mathematics textbooks at the beginning of the school year (Outcome, 6.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 61.00 97.97 97.97 -- Date -- 22-Jun-2021 22-Jun-2021 -- Comments ►DLI 5 Operationalization of an on-line performance monitoring tool to track implementation of roads works contracts (quality, cost and delays); with classification of contractors based on performance (Intermediate Outcome, 9.57, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 100.00 100.00 -- Date -- 22-Jun-2021 22-Jun-2021 -- 5/17/2024 Page 16 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Comments ►DLI 6 Increase in digitization of selected government to person (G2P) and person to government (P2G) payment streams (Outcome, 14.99, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 0.00 0.00 80.00 Date -- 22-Jun-2021 22-Jun-2021 -- Comments ►DLI 7 Percentage of students effectively placed in private technical/vocational schools and whose presence is electronically controlled at least every three months (Intermediate Outcome, 10.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 20.00 30.00 30.00 -- Date -- 31-Dec-2021 31-Dec-2021 -- Comments ►DLI 8 Percentage of students enrolled online in the secondary school of their choice (private and public) by their parents (Output, 4.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 0.00 0.00 -- Date -- 31-Dec-2021 31-Dec-2021 -- Comments ►DLI 9 Percentage of CE1 and CE2 primary students that receive the required reading and mathematics texts at the beginning of the school year (Outcome, 6.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 60.00 0.00 0.00 -- Date -- 31-Dec-2020 31-Dec-2020 -- Comments ►DLI 10 Establishment of the Delivery Unit and production and dissemination by the Delivery Unit of quarterly reports on strategic priority Programs (Process, 10.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 5/17/2024 Page 17 of 18 The World Bank Implementation Status & Results Report Enhancing Government Effectiveness for Improved Public Services (P164302) Value 0.00 0.00 0.00 4.00 Date -- 01-Dec-2021 01-Dec-2021 -- Comments ►DLI 11 Annual increase of citizen satisfaction on service delivery in education and financial inclusion sectors (Process, 10.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 0.00 0.00 5.00 Date -- 31-Dec-2021 31-Dec-2021 -- Comments ►DLI 12 Annual increase of average direct and indirect tax revenues and annual increase of average customs and duties revenues (Output, 26.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 2.00 0.00 0.00 10.00 Date -- 31-Dec-2020 31-Dec-2020 -- Comments ►DLI 13 Deployment of the Hospital Information System (HIS) platform and increase of the percentage of patients monitored and treated through the Hospital Information System (HIS) platform in hospitals connec (Intermediate Outcome, 15.00, 0%) Baseline Actual (Previous) Actual (Current) CY2025 Value 0.00 0.00 0.00 60.00 Date -- 31-Dec-2020 31-Dec-2020 -- Comments 5/17/2024 Page 18 of 18