The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) Cash Transfer Modernization Project (P160819) SOUTH ASIA | Bangladesh | Social Protection & Jobs Global Practice | IBRD/IDA | Investment Project Financing | FY 2018 | Seq No: 9 | ARCHIVED on 29-Jun-2022 | ISR52174 | Implementing Agencies: Department of Social Services, Ministry of Social Welfare, People's Republic of Bangladesh Key Dates Key Project Dates Bank Approval Date: 31-Jan-2018 Effectiveness Date: 02-Dec-2018 Planned Mid Term Review Date: 31-Dec-2020 Actual Mid-Term Review Date: 04-May-2021 Original Closing Date: 30-Jun-2023 Revised Closing Date: 30-Jun-2023 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project Development Objective is to improve the transparency and efficiency of selected cash transfer programs for vulnerable populations by modernizing service delivery. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Enhancement of Cash Transfer Programs:(Cost $104.16 M) Modernization of Service Delivery:(Cost $30.00 M) Contingent Emergency Response:(Cost $165.84 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Moderate Substantial Implementation Status and Key Decisions The Project is completing its fourth fiscal year of implementation. The Project has met all its targets relating to the modernization of payments, and is now expediting activities relating to the aspects of modernization, i.e. data digitization and capacity (systems and knowledge), applications (program access), targeting (beneficiary selection), and grievance redress (complaint management). Of these, targets relating to an improved application process are expected to be met shortly after the online application process is launched early in FY 2023, while a modernized grievance redress process would be initiated later in FY 2023. 6/29/2022 Page 1 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Substantial Moderate Moderate Macroeconomic Moderate Moderate Moderate Sector Strategies and Policies Moderate Low Low Technical Design of Project or Program Moderate Moderate Substantial Institutional Capacity for Implementation and Substantial Moderate Substantial Sustainability Fiduciary Substantial Substantial Substantial Environment and Social Low Low Low Stakeholders Substantial Low Substantial Other -- Moderate Moderate Overall Substantial Moderate Substantial Results PDO Indicators by Objectives / Outcomes Improved Transparency and Efficiency IN01162277 ►P.01. Beneficiaries of cash transfer programs in lowest two quintiles based on poverty score (Text, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 51% 51% 51% 80% Date 31-May-2017 31-May-2017 31-May-2017 30-Jun-2023 IN01162278 Female (%) (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value Not available Not available. Not available. 80% Date 31-May-2017 31-May-2017 31-May-2017 30-Jun-2023 IN01162279 ►P.02. Vulnerable persons in lowest two quintiles based on poverty score covered by cash transfer programs (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 6/29/2022 Page 2 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) Value 40% 40% 40% 60% Date 31-May-2017 31-May-2017 31-May-2017 30-Jun-2023 IN01162280 Female (%) (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value Not available Not available Not available 60% Date 31-May-2017 31-May-2017 31-May-2017 30-Jun-2023 IN01162326 ►P.03. Cash transfer program budget delivered using digital payment (Text, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value BDT 0.25 billion BDT 53.72 billion BDT 69.03 billion BDT 20.00 billion Date 30-Jun-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162327 Female (BDT) (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value BDT 0.14 billion BDT 31.04 billion BDT 39.91 billion BDT 12.00 billion Date 30-Jun-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162328 ►P.04. Cash withdrawal time taken using digital payment (Minutes, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 230.00 136.00 136.00 150.00 Date 15-May-2017 31-Dec-2020 31-Dec-2020 30-Jun-2023 Intermediate Results Indicators by Components Modernization of Service Delivery IN01162330 ►I.01. Beneficiary records digitized and poverty certified (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 6,000,000.00 Date 31-May-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 Targets for FY 2019 to FY 2020 (5.5 million) pertain to the cumulative number of beneficiary records Comments: digitized, while targets for FY 2021 to FY 2023 (6.0 million) pertain to the cumulative number of beneficiary records poverty certified. As of June 30, 2021, 8,840,392 beneficiary records have been 6/29/2022 Page 3 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) digitized (of which 60% are female beneficiary records). This achievement thus meets the target relating to the first part ("records digitized") of this results indicator. IN01162331 Female (number) (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 3,600,000.00 Date 31-May-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162332 ►I.02. Beneficiaries enrolled for digital payment (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 39,008.00 8,840,392.00 10,003,271.00 2,000,000.00 Date 30-Jun-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162333 Female (number) (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 22,384.00 5,298,743.00 6,079,770.00 700,000.00 Date 30-Jun-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162334 ►I.03. Access points for applications and grievances (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,312.00 2,312.00 4,500.00 Date 31-May-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162335 ►I.04. Access points for digital payments (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 58.00 157,427.00 157,427.00 2,000.00 Date 30-Jun-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162336 ►I.05. Unions using poverty score for beneficiary selection (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 2,250.00 Date 31-May-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162337 6/29/2022 Page 4 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) ►I.06. Unions with personnel trained on business processes (Number, Custom, PBC) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 4,500.00 Date 31-May-2017 30-Jun-2021 31-Dec-2021 30-Jun-2023 IN01162338 ►I.07. Enrollment decisions made within service standard (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available Not available Not available 80% Date 31-May-2017 31-May-2017 31-May-2017 30-Jun-2023 IN01162339 ►I.08. Grievances resolved within service standard (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available Not available Not available 80% Date 31-May-2017 31-May-2017 31-May-2017 30-Jun-2023 IN01162340 ►I.09. Community awareness of application and selection process (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available 32% 32% 80% Date 31-May-2017 31-Dec-2020 31-Dec-2020 30-Jun-2023 IN01162341 Female (%) (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value Not available 31% 31% 80% Date 31-May-2017 31-Dec-2020 31-Dec-2020 30-Jun-2023 IN01162342 ►I.10. Beneficiaries satisfied with service delivery (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available 74% 74% 80% Date 31-May-2017 31-Dec-2020 31-Dec-2020 30-Jun-2023 IN01162343 Female (%) (Text, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target 6/29/2022 Page 5 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) Value Not available 74% 74% 80% Date 31-May-2017 31-Dec-2020 31-Dec-2020 30-Jun-2023 Contingent Emergency Response IN01162329 ►I.11. Beneficiaries receiving cash transfers under CERC (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 4.36 million 4.36 million Value Not applicable 4.36 million beneficiaries beneficiaries beneficiaries Date 11-Mar-2020 30-Jun-2020 30-Jun-2020 30-Jun-2020 Performance-Based Conditions IN01162344 ►PBC 1 Targeting Modernization (Text, Outcome, 10,000,000.00, 0.00%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 51% 51% 51% 80% Date -- 31-May-2017 31-May-2017 -- IN01162345 ►PBC 2 P.03. Cash transfer program budget delivered using digital payment (Text, Outcome, 10,000,000.00, 100.00%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value BDT 0.25 billion BDT 53.72 billion BDT 69.03 billion -- Date -- 30-Jun-2021 31-Dec-2021 -- IN01162346 ►PBC 3 I.01. Beneficiary records digitized and poverty certified (Number, Intermediate Outcome, 13,000,000.00, 53.85%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 0.00 0.00 0.00 -- Date -- 30-Jun-2021 31-Dec-2021 -- 6/29/2022 Page 6 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) IN01162347 ►PBC 4 I.02. Beneficiaries enrolled for digital payment (Number, Intermediate Outcome, 20,000,000.00, 100.00%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 39,008.00 8,840,392.00 10,003,271.00 -- Date -- 30-Jun-2021 31-Dec-2021 -- IN01162348 ►PBC 5 I.03. Access points for applications and grievances (Number, Intermediate Outcome, 13,000,000.00, 53.85%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 0.00 2,312.00 2,312.00 -- Date -- 30-Jun-2021 31-Dec-2021 -- IN01162349 ►PBC 6 I.04. Access points for digital payments (Number, Intermediate Outcome, 20,000,000.00, 100.00%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 58.00 157,427.00 157,427.00 -- Date -- 30-Jun-2021 31-Dec-2021 -- IN01162350 ►PBC 7 I.05. Unions using poverty score for beneficiary selection (Number, Intermediate Outcome, 9,000,000.00, 0.00%) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 0.00 0.00 0.00 -- Date -- 30-Jun-2021 31-Dec-2021 -- IN01162351 ►PBC 8 I.06. Unions with personnel trained on business processes (Number, Intermediate Outcome, 9,000,000.00, 0.00%) 6/29/2022 Page 7 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) Baseline Actual (Previous) Actual (Current) Year 5 (FY 2023) Value 0.00 0.00 0.00 -- Date -- 30-Jun-2021 31-Dec-2021 -- Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P160819 IDA-61630 Effective USD 300.00 300.00 0.00 237.97 60.11 80% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P160819 IDA-61630 Effective 31-Jan-2018 28-Oct-2018 02-Dec-2018 30-Jun-2023 30-Jun-2023 Cumulative Disbursements 6/29/2022 Page 8 of 9 The World Bank Implementation Status & Results Report Cash Transfer Modernization Project (P160819) Restructuring History Level 2 Approved on 10-Jun-2020 ,Level 2 Approved on 26-Jun-2020 ,Level Approved on 10-Aug-2020 ,Level 2 Approved on 08-Dec-2020 Related Project(s) There are no related projects. 6/29/2022 Page 9 of 9